2018 Public Service Employee Survey Results by Theme for the Public Service by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 37 12 11 11 0 0 66 21 11100
2018 Not a person with a disability 34 42 12 8 5 0 0 76 12 147211
2017 Person with a disability 30 39 11 10 9 0 0 69 20 11906
2017 Not a person with a disability 33 44 11 7 5 0 0 77 12 160819
2014 Person with a disability 28 40 12 11 10 0 0 68 20 11346
2014 Not a person with a disability 30 45 12 8 5 0 0 75 13 168030
2011 Person with a disability 32 37 11 10 9 0 0 69 20 11078
2011 Not a person with a disability 35 41 11 8 5 0 0 76 12 184635
2008 Person with a disability 33 38 11 10 8 0 0 71 18 9370
2008 Not a person with a disability 35 42 11 8 4 0 0 77 12 153263

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 30 14 15 19 0 0 52 34 11143
2018 Not a person with a disability 30 38 14 11 8 0 0 67 19 147488
2017 Person with a disability 22 30 14 15 19 0 0 52 34 11894
2017 Not a person with a disability 28 37 14 11 9 0 0 66 20 160626

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 32 10 5 4 0 0 81 9 11073
2018 Not a person with a disability 50 35 9 3 2 0 0 86 5 146705
2017 Person with a disability 51 31 10 4 4 0 0 83 8 11874
2017 Not a person with a disability 52 35 9 3 2 0 0 87 5 160450
2014 Person with a disability 60 25 8 3 3 0 0 86 6 11338
2014 Not a person with a disability 59 29 8 2 1 0 0 88 4 167922
2011 Person with a disability 59 28 7 3 2 0 0 87 6 11093
2011 Not a person with a disability 58 31 7 2 1 0 0 89 4 184837

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 35 14 9 7 0 0 70 16 11136
2018 Not a person with a disability 41 40 11 6 3 0 0 80 9 147664
2017 Person with a disability 35 36 12 8 7 0 0 72 16 11866
2017 Not a person with a disability 41 40 11 6 3 0 0 81 9 160175
2014 Person with a disability 36 36 13 8 7 0 0 72 15 11327
2014 Not a person with a disability 40 40 11 6 3 0 0 80 9 167928
2011 Person with a disability 37 38 11 8 6 0 0 75 14 11083
2011 Not a person with a disability 41 41 9 5 3 0 0 83 8 184865
2008 Person with a disability 38 39 9 8 6 0 0 77 14 9450
2008 Not a person with a disability 42 42 8 5 3 0 0 84 8 154040

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 26 17 13 17 1 0 53 30 11117
2018 Not a person with a disability 36 32 17 8 6 0 0 68 15 147335
2017 Person with a disability 26 27 18 13 15 1 0 53 29 11899
2017 Not a person with a disability 34 33 16 9 7 1 0 67 16 160563
2014 Person with a disability 23 28 17 15 16 1 0 52 31 11344
2014 Not a person with a disability 28 36 17 11 7 1 0 64 19 168054
2011 Person with a disability 23 29 19 14 14 1 0 53 28 11081
2011 Not a person with a disability 29 36 18 10 7 1 0 65 17 184668

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 29 17 14 15 0 0 53 30 11070
2018 Not a person with a disability 34 35 16 9 6 0 0 69 15 146778
2017 Person with a disability 24 30 17 15 14 1 0 54 29 11898
2017 Not a person with a disability 33 36 15 10 6 0 0 69 16 160632
2014 Person with a disability 22 30 17 16 15 0 0 53 31 11340
2014 Not a person with a disability 27 37 17 12 7 0 0 65 19 168008
2011 Person with a disability 22 31 17 15 14 0 0 54 29 11071
2011 Not a person with a disability 27 38 17 11 6 0 0 66 17 184515
2008 Person with a disability 22 34 16 15 13 1 0 56 28 9440
2008 Not a person with a disability 28 40 14 11 6 0 0 69 17 153966

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 20 19 14 17 3 1 47 33 11140
2018 Not a person with a disability 32 26 19 11 9 3 0 60 21 147612
2017 Person with a disability 25 21 18 13 17 5 1 49 32 11893
2017 Not a person with a disability 31 26 18 11 9 4 1 60 21 160622
2014 Person with a disability 26 21 17 14 17 4 1 49 33 11343
2014 Not a person with a disability 28 26 19 12 10 4 1 57 23 168025
2011 Person with a disability 27 22 16 14 17 4 1 51 32 11077
2011 Not a person with a disability 30 27 17 12 9 4 1 59 22 184622
2008 Person with a disability 23 25 16 15 15 5 1 51 32 9443
2008 Not a person with a disability 28 29 17 12 8 5 1 60 22 153937
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 26 13 10 11 2 1 66 21 11091
2018 Not a person with a disability 46 30 12 6 4 2 0 77 11 147052
2017 Person with a disability 38 27 13 9 10 2 1 67 20 11917
2017 Not a person with a disability 45 31 11 6 4 2 1 78 11 160818
2014 Person with a disability 38 26 13 10 10 2 1 66 20 11345
2014 Not a person with a disability 43 31 12 7 5 2 1 76 12 168039
2011 Person with a disability 36 27 13 10 11 2 1 65 21 11085
2011 Not a person with a disability 41 32 12 7 5 2 1 74 13 184744
2008 Person with a disability 34 29 12 11 12 3 1 64 23 9445
2008 Not a person with a disability 39 31 12 8 6 3 1 72 15 154037

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 29 12 12 11 1 0 65 23 11070
2018 Not a person with a disability 43 33 11 8 5 1 0 76 13 146783
2017 Person with a disability 36 30 12 11 11 1 0 66 22 11916
2017 Not a person with a disability 43 33 10 8 5 1 0 77 13 160751
2014 Person with a disability 35 30 11 11 11 1 0 66 22 11344
2014 Not a person with a disability 40 34 11 9 5 1 0 75 14 168034
2011 Person with a disability 33 31 11 12 11 1 0 65 24 11067
2011 Not a person with a disability 38 35 11 10 6 1 0 74 16 184636
2008 Person with a disability 31 31 10 13 13 1 0 63 26 9446
2008 Not a person with a disability 36 35 11 10 7 1 0 71 18 153973

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 25 13 10 12 1 0 65 22 11104
2018 Not a person with a disability 47 29 11 7 5 0 0 76 12 147174
2017 Person with a disability 42 25 12 9 11 1 0 67 21 11884
2017 Not a person with a disability 50 28 10 6 5 0 0 78 12 160520
2014 Person with a disability 41 26 12 9 11 1 0 68 20 11336
2014 Not a person with a disability 47 30 11 7 5 0 0 77 12 167960

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 26 16 13 17 6 0 51 31 11177
2018 Not a person with a disability 29 31 17 9 7 6 0 65 18 147964
2017 Person with a disability 22 26 16 13 16 8 0 52 31 11915
2017 Not a person with a disability 28 32 16 9 7 7 0 65 18 160840
2014 Person with a disability 21 26 16 13 16 8 0 51 31 11337
2014 Not a person with a disability 25 33 17 10 7 8 0 63 19 167947
2011 Person with a disability 19 25 18 14 18 7 1 47 34 11087
2011 Not a person with a disability 23 31 19 11 9 7 0 58 21 184648

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 25 17 16 20 3 0 46 37 11149
2018 Not a person with a disability 26 32 18 13 10 2 0 59 23 147601
2017 Person with a disability 19 26 16 16 19 3 0 47 37 11911
2017 Not a person with a disability 24 32 17 13 10 3 0 58 24 160790
2014 Person with a disability 18 26 17 17 20 3 0 45 38 11337
2014 Not a person with a disability 21 32 19 15 11 3 0 54 26 167953
2011 Person with a disability 16 25 17 16 22 2 0 43 39 11087
2011 Not a person with a disability 20 32 20 14 13 3 0 53 27 184511
2008 Person with a disability 16 27 17 16 20 3 0 45 38 9453
2008 Not a person with a disability 21 33 18 13 12 3 0 56 26 153967

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 22 19 19 21 5 0 38 42 11129
2018 Not a person with a disability 18 29 21 16 11 5 0 49 29 147500
2017 Person with a disability 13 24 18 19 20 6 0 39 41 11909
2017 Not a person with a disability 17 29 20 16 12 6 0 49 30 160663
2014 Person with a disability 12 23 18 20 21 6 0 37 44 11338
2014 Not a person with a disability 14 28 21 18 13 5 0 45 33 167897
2011 Person with a disability 10 25 18 20 20 6 0 38 43 11077
2011 Not a person with a disability 11 31 21 19 12 6 0 45 33 184691
2008 Person with a disability 9 25 18 22 20 6 0 36 44 9449
2008 Not a person with a disability 11 31 20 20 12 6 0 45 34 153944

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 24 16 20 24 3 0 38 46 11165
2018 Not a person with a disability 17 31 18 18 13 3 0 49 32 147790
2017 Person with a disability 13 25 15 20 22 4 0 40 44 11901
2017 Not a person with a disability 17 32 17 17 13 3 0 51 31 160621
2014 Person with a disability 12 26 16 20 23 3 0 39 45 11333
2014 Not a person with a disability 15 31 18 19 14 3 0 47 34 167866
2011 Person with a disability 11 27 15 21 22 3 0 39 45 11069
2011 Not a person with a disability 13 34 18 20 13 3 0 48 33 184566
2008 Person with a disability 11 31 14 23 18 3 0 43 42 9436
2008 Not a person with a disability 14 36 16 20 11 2 0 52 32 153968
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 26 17 16 21 0 0 47 37 11153
2018 Not a person with a disability 26 35 17 12 10 0 0 61 22 147617
2017 Person with a disability 20 29 15 17 19 0 0 49 36 11905
2017 Not a person with a disability 25 36 16 13 9 0 0 62 23 160757
2014 Person with a disability 18 29 15 18 20 0 0 47 38 11341
2014 Not a person with a disability 22 36 17 15 10 0 0 57 25 167983
2011 Person with a disability 17 31 14 17 19 0 0 49 37 11099
2011 Not a person with a disability 21 38 16 14 10 0 0 60 24 184880

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 35 14 15 11 0 0 60 26 11173
2018 Not a person with a disability 30 42 13 10 5 0 0 71 15 147767
2017 Person with a disability 26 37 13 14 10 0 0 63 24 11891
2017 Not a person with a disability 30 43 12 10 5 0 0 73 15 160716

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 17 19 16 23 13 2 32 45 11111
2018 Not a person with a disability 13 22 19 16 13 13 2 42 35 147302
2017 Person with a disability 9 16 17 18 21 16 2 31 47 11904
2017 Not a person with a disability 12 22 18 17 14 16 3 41 38 160704
2014 Person with a disability 10 17 18 18 23 12 2 31 47 11345
2014 Not a person with a disability 11 22 19 18 15 13 2 39 39 167999

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 30 13 12 12 1 0 62 24 11118
2018 Not a person with a disability 38 35 12 8 5 1 0 73 14 147270
2017 Person with a disability 32 32 13 12 11 1 0 64 23 11918
2017 Not a person with a disability 38 36 12 9 6 1 0 74 14 160858
2014 Person with a disability 33 31 12 12 11 1 0 65 23 11350
2014 Not a person with a disability 36 36 12 9 6 1 0 73 15 168054
2011 Person with a disability 30 32 12 12 12 1 1 63 24 11083
2011 Not a person with a disability 33 37 13 10 6 0 0 71 16 184800
2008 Person with a disability 28 32 12 13 14 1 0 61 27 9445
2008 Not a person with a disability 31 36 13 11 8 1 1 68 19 154034

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 29 15 13 12 3 5 57 27 1942
2018 Not a person with a disability 25 35 16 10 5 3 6 65 17 34193
2017 Person with a disability 22 31 14 16 11 1 5 56 29 2076
2017 Not a person with a disability 25 37 14 10 5 3 5 67 17 36422
2014 Person with a disability 23 31 15 13 11 2 5 57 27 2051
2014 Not a person with a disability 26 36 15 10 6 3 5 67 17 37970

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 39 11 18 12 0 1 59 30 11170
2018 Not a person with a disability 25 45 10 13 6 0 0 71 19 147970
2017 Person with a disability 21 33 12 18 15 0 0 55 33 11918
2017 Not a person with a disability 26 40 11 14 8 0 0 67 22 160827
2014 Person with a disability 20 34 12 18 15 0 0 54 34 11337
2014 Not a person with a disability 24 39 12 15 8 0 0 64 24 167960
2011 Person with a disability 23 35 13 16 12 0 1 59 28 11066
2011 Not a person with a disability 27 41 12 12 6 0 1 69 18 184747
2008 Person with a disability 21 37 13 16 11 0 1 59 28 9454
2008 Not a person with a disability 25 42 13 13 6 0 1 68 19 154042

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 36 12 9 7 0 0 72 16 11131
2018 Not a person with a disability 41 40 11 6 3 0 0 80 9 147540
2017 Person with a disability 37 35 12 9 7 0 0 72 16 11907
2017 Not a person with a disability 41 39 10 6 3 0 0 80 9 160733
2014 Person with a disability 37 35 12 8 7 0 0 72 16 11344
2014 Not a person with a disability 39 39 11 7 4 0 0 79 10 168026
2011 Person with a disability 39 33 12 8 8 0 0 73 16 11077
2011 Not a person with a disability 43 37 11 6 4 0 0 80 10 184683
2008 Person with a disability 35 38 11 9 7 0 0 73 16 9451
2008 Not a person with a disability 38 41 11 7 3 0 0 79 10 154068

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 35 9 8 6 0 0 77 15 11060
2018 Not a person with a disability 45 39 8 5 3 0 0 84 8 146697
2017 Person with a disability 44 33 8 8 7 0 0 77 15 11897
2017 Not a person with a disability 47 37 7 5 3 0 0 85 8 160614
2014 Person with a disability 42 33 9 8 7 0 0 76 15 11341
2014 Not a person with a disability 45 38 8 6 3 0 0 83 9 167938
2011 Person with a disability 44 35 7 7 6 0 0 79 13 11079
2011 Not a person with a disability 46 39 7 5 3 0 0 85 8 184784
2008 Person with a disability 41 38 8 7 6 0 0 79 13 9456
2008 Not a person with a disability 43 42 7 5 3 0 0 85 8 154104

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 24 17 17 24 3 0 40 43 11153
2018 Not a person with a disability 21 32 18 15 11 2 0 55 27 147525
2017 Person with a disability 16 26 16 18 21 3 1 44 40 11909
2017 Not a person with a disability 23 33 16 14 11 3 0 58 26 160607
2014 Person with a disability 16 24 15 18 23 3 1 41 43 11334
2014 Not a person with a disability 20 32 17 16 12 3 1 53 29 167981
2011 Person with a disability 17 27 16 17 21 2 1 45 39 11080
2011 Not a person with a disability 21 34 17 15 11 2 0 56 27 184758
2008 Person with a disability 15 30 16 17 20 2 0 46 38 9446
2008 Not a person with a disability 20 36 17 15 11 2 0 56 26 153984

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 19 14 17 32 2 2 33 52 11152
2018 Not a person with a disability 20 28 16 16 17 2 2 50 34 147596
2017 Person with a disability 13 19 14 18 32 3 3 34 52 11898
2017 Not a person with a disability 20 27 15 16 17 3 3 49 35 160650
2014 Person with a disability 12 17 12 18 35 2 2 31 56 11342
2014 Not a person with a disability 16 25 15 18 21 2 2 43 40 168019
2011 Person with a disability 11 19 13 18 35 2 2 32 55 11082
2011 Not a person with a disability 15 27 16 18 20 2 2 45 39 184724
2008 Person with a disability 12 24 13 18 30 2 2 37 50 9451
2008 Not a person with a disability 17 33 14 16 16 2 2 52 34 153875

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 32 14 16 17 0 0 53 33 11121
2018 Not a person with a disability 28 38 14 12 8 0 0 66 19 147218
2017 Person with a disability 22 34 13 15 15 0 0 57 31 11864
2017 Not a person with a disability 29 39 13 12 7 0 0 68 19 160274
2014 Person with a disability 17 35 13 17 18 0 0 53 35 11341
2014 Not a person with a disability 22 40 14 14 10 0 0 62 24 168013
2011 Person with a disability 23 34 12 14 15 0 0 58 30 11080
2011 Not a person with a disability 28 40 13 11 8 0 0 68 19 184704

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 29 16 14 17 0 0 54 31 11091
2018 Not a person with a disability 32 34 16 10 7 0 0 67 17 146909
2017 Person with a disability 26 30 15 14 14 0 0 56 29 11870
2017 Not a person with a disability 32 35 15 10 7 0 0 68 17 160335
2014 Person with a disability 23 31 15 15 16 0 0 54 31 11336
2014 Not a person with a disability 28 36 16 12 8 0 0 64 20 168005

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 30 16 15 15 0 0 55 29 11105
2018 Not a person with a disability 30 37 15 11 6 0 0 68 17 147234
2017 Person with a disability 26 32 15 14 12 0 0 59 26 11866
2017 Not a person with a disability 31 38 14 10 6 0 0 70 16 160336
2014 Person with a disability 24 32 16 14 13 0 0 56 28 11337
2014 Not a person with a disability 28 38 16 11 7 0 0 67 18 167966
2011 Person with a disability 29 36 14 12 8 1 1 65 21 11081
2011 Not a person with a disability 34 41 13 8 4 1 0 75 12 184593

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 28 22 15 17 3 0 44 34 11163
2018 Not a person with a disability 20 36 22 11 7 3 0 58 18 147740
2017 Person with a disability 15 29 20 16 16 4 0 46 33 11903
2017 Not a person with a disability 20 36 21 11 7 4 1 59 20 160661

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 30 12 12 11 0 0 64 24 11145
2018 Not a person with a disability 42 34 11 8 5 0 0 77 13 147627
2017 Person with a disability 35 30 11 12 13 0 0 65 24 11904
2017 Not a person with a disability 41 33 10 8 6 0 1 75 14 160630
2014 Person with a disability 31 29 13 13 13 0 1 60 27 11333
2014 Not a person with a disability 37 34 12 9 6 0 1 72 16 167940
2011 Person with a disability 31 33 11 12 12 0 1 65 24 11084
2011 Not a person with a disability 38 36 11 8 5 0 1 75 14 184777

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 30 19 10 7 0 2 64 17 11179
2018 Not a person with a disability 37 32 17 8 5 0 1 70 13 148143
2017 Person with a disability 33 33 18 9 5 1 2 67 14 11922
2017 Not a person with a disability 37 35 15 7 4 0 1 73 11 160866
2014 Person with a disability 32 30 20 9 7 0 1 63 16 11345
2014 Not a person with a disability 35 35 17 7 4 0 1 71 12 168032
2011 Person with a disability 31 31 20 9 7 0 1 63 17 11089
2011 Not a person with a disability 34 35 18 8 5 0 1 69 13 184807
2008 Person with a disability 25 33 21 11 8 0 1 58 20 9441
2008 Not a person with a disability 28 35 20 10 6 0 1 64 16 154022

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 30 33 38 11191
2018 Not a person with a disability 26 39 34 148146
2017 Person with a disability 29 35 36 11920
2017 Not a person with a disability 26 41 33 160813
2014 Person with a disability 29 36 35 11345
2014 Not a person with a disability 26 41 34 168029
2011 Person with a disability 29 38 33 11102
2011 Not a person with a disability 26 43 31 184915

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Person with a disability 19 26 33 7 7 9 3368
2018 Not a person with a disability 17 33 30 6 9 6 39374
2017 Person with a disability 21 25 30 8 7 9 3520
2017 Not a person with a disability 18 30 29 6 10 6 41871
2014 Person with a disability 21 25 30 11 9999 12 3243
2014 Not a person with a disability 18 32 30 10 9999 10 44046
2011 Person with a disability 22 25 34 9 9999 11 3272
2011 Not a person with a disability 19 33 31 8 9999 9 49752
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 38 10 7 5 1 0 78 12 11145
2018 Not a person with a disability 44 40 9 5 2 0 0 84 7 147807
2017 Person with a disability 37 37 11 7 7 1 0 75 14 11890
2017 Not a person with a disability 41 40 10 6 3 0 0 81 9 160626
2014 Person with a disability 37 36 12 7 6 1 0 74 14 11340
2014 Not a person with a disability 38 41 12 6 3 1 0 79 9 167965
2011 Person with a disability 36 38 11 7 6 1 0 75 13 11095
2011 Not a person with a disability 37 42 11 6 3 1 0 80 9 184839
2008 Person with a disability 41 36 9 7 6 1 0 78 12 9444
2008 Not a person with a disability 42 40 10 5 3 1 0 82 8 153958

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 37 18 13 10 1 0 58 23 11143
2018 Not a person with a disability 24 43 18 10 5 1 0 67 15 147545
2017 Person with a disability 22 36 18 12 9 2 0 59 22 11891
2017 Not a person with a disability 26 41 17 10 5 1 0 68 15 160622
2014 Person with a disability 23 34 18 12 10 2 0 58 23 11342
2014 Not a person with a disability 24 41 18 10 6 2 0 66 16 168050
2011 Person with a disability 23 37 17 12 9 2 0 61 22 11078
2011 Not a person with a disability 24 42 17 10 5 1 0 67 16 184657

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 27 33 15 7 1 2 22 44 11135
2018 Not a person with a disability 10 25 36 19 8 1 1 27 37 147666
2017 Person with a disability 16 26 33 14 7 1 3 22 44 11841
2017 Not a person with a disability 11 24 36 17 9 1 3 27 36 160145
2014 Person with a disability 16 29 34 13 6 1 2 19 46 11317
2014 Not a person with a disability 11 28 36 16 7 1 2 23 40 167700
2011 Person with a disability 16 29 33 13 6 1 2 19 47 11061
2011 Not a person with a disability 12 27 35 16 7 1 2 24 40 184366
2008 Person with a disability 17 30 33 13 5 1 2 18 48 9434
2008 Not a person with a disability 11 29 35 16 6 1 2 23 41 153741

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 23 26 18 11 2 2 30 43 11101
2018 Not a person with a disability 11 20 28 23 13 2 2 38 32 147135
2017 Person with a disability 18 22 27 17 11 3 4 30 42 11827
2017 Not a person with a disability 11 19 28 21 14 3 4 38 32 159718
2014 Person with a disability 19 24 27 16 9 2 2 26 46 11310
2014 Not a person with a disability 13 22 30 20 11 2 3 32 37 167560
2011 Person with a disability 18 23 28 17 10 2 3 28 42 11054
2011 Not a person with a disability 12 20 29 22 12 2 3 36 34 184181
2008 Person with a disability 17 24 28 17 9 2 3 27 44 9419
2008 Not a person with a disability 12 21 29 21 12 2 3 35 35 153493

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 23 27 14 9 2 3 24 47 11091
2018 Not a person with a disability 17 24 29 17 9 2 3 27 43 147215
2017 Person with a disability 21 22 26 14 9 3 5 25 47 11825
2017 Not a person with a disability 17 23 29 16 9 2 4 27 43 159995
2014 Person with a disability 24 24 26 13 7 2 4 22 51 11307
2014 Not a person with a disability 20 25 28 14 7 2 3 23 48 167590
2011 Person with a disability 22 24 26 14 7 2 4 23 49 11046
2011 Not a person with a disability 18 24 28 15 8 2 4 25 45 184145
2008 Person with a disability 21 25 27 15 7 2 3 23 49 9417
2008 Not a person with a disability 17 24 30 17 8 2 3 26 43 153484

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 17 31 24 13 1 3 37 31 11067
2018 Not a person with a disability 8 16 32 27 14 1 2 42 24 146866
2017 Person with a disability 13 17 30 23 12 1 5 37 31 11762
2017 Not a person with a disability 8 15 31 26 15 1 4 43 25 159380
2014 Person with a disability 14 18 31 22 11 1 3 34 33 11284
2014 Not a person with a disability 9 17 33 25 12 1 3 39 27 167175
2011 Person with a disability 13 18 32 22 11 1 4 34 32 11031
2011 Not a person with a disability 9 17 32 25 12 1 4 39 27 183931
2008 Person with a disability 12 19 33 22 9 1 3 33 33 9421
2008 Not a person with a disability 9 18 33 25 11 1 3 38 27 153416

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 24 24 14 9 2 2 24 51 11110
2018 Not a person with a disability 17 23 27 18 11 1 2 30 41 147399
2017 Person with a disability 24 23 24 13 10 2 4 24 50 11834
2017 Not a person with a disability 16 22 27 17 12 2 4 31 40 159924
2014 Person with a disability 28 25 24 12 7 1 3 20 55 11301
2014 Not a person with a disability 20 25 27 15 9 1 3 25 47 167609
2011 Person with a disability 25 25 25 12 8 1 3 21 53 11055
2011 Not a person with a disability 18 24 28 16 10 1 3 27 44 184311
2008 Person with a disability 24 25 26 14 8 1 3 22 51 9412
2008 Not a person with a disability 16 24 28 18 10 1 3 29 42 153460

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 21 25 18 11 3 3 31 42 11055
2018 Not a person with a disability 13 19 27 22 14 3 3 38 34 146913
2017 Person with a disability 17 20 25 18 12 3 6 33 40 11827
2017 Not a person with a disability 11 18 26 21 15 3 5 39 32 159968
2014 Person with a disability 16 19 26 20 12 3 5 34 38 11300
2014 Not a person with a disability 11 17 27 24 14 3 5 40 30 167511
2011 Person with a disability 15 20 26 20 12 3 5 34 38 11033
2011 Not a person with a disability 11 18 27 23 14 3 5 40 31 184056
2008 Person with a disability 19 23 25 17 9 2 4 28 45 9428
2008 Not a person with a disability 14 22 27 20 11 2 4 34 38 153607

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 24 28 13 7 2 2 21 49 11134
2018 Not a person with a disability 16 24 31 16 9 2 2 26 41 147526
2017 Person with a disability 22 24 28 11 8 3 4 20 50 11841
2017 Not a person with a disability 15 22 31 15 9 3 4 26 40 160032
2014 Person with a disability 24 24 28 12 7 2 3 20 51 11305
2014 Not a person with a disability 17 24 31 14 8 2 3 23 44 167609

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 25 11 14 18 1 0 57 32 11120
2018 Not a person with a disability 41 32 10 10 7 1 0 73 17 147311
2017 Person with a disability 33 25 11 14 16 1 0 59 31 11906
2017 Not a person with a disability 42 31 10 9 7 1 0 74 16 160747
2014 Person with a disability 34 25 10 14 16 1 0 60 30 11337
2014 Not a person with a disability 42 31 10 10 7 1 0 74 17 168013

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 34 11 10 8 0 0 71 19 11101
2018 Not a person with a disability 45 36 8 7 3 0 0 81 10 147334
2017 Person with a disability 35 34 11 11 9 0 0 69 20 11887
2017 Not a person with a disability 42 38 8 7 4 0 0 81 11 160546
2014 Person with a disability 34 36 10 12 8 0 0 71 19 11335
2014 Not a person with a disability 40 40 9 7 3 0 0 80 10 167963

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 35 16 10 9 2 0 65 18 11121
2018 Not a person with a disability 37 40 13 5 3 1 0 78 8 147560

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 31 16 7 8 3 0 68 16 11151
2018 Not a person with a disability 41 36 14 4 2 3 0 79 6 147369
2017 Person with a disability 33 30 17 7 8 4 1 66 16 11897
2017 Not a person with a disability 38 36 15 4 3 4 1 77 7 160561
2014 Person with a disability 36 30 15 7 7 4 1 69 15 11337
2014 Not a person with a disability 41 35 14 4 2 4 1 80 6 167955

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 31 32 15 11 10 2 0 64 21 11123
2018 Not a person with a disability 40 38 12 5 3 1 0 79 8 147370
2017 Person with a disability 29 35 14 11 9 2 0 66 20 11887
2017 Not a person with a disability 38 40 12 5 3 2 0 79 8 160632
2014 Person with a disability 32 31 15 11 9 2 0 64 21 11339
2014 Not a person with a disability 39 38 13 5 3 3 0 79 8 168032
2011 Person with a disability 25 32 16 12 12 3 0 59 24 11073
2011 Not a person with a disability 31 39 15 7 5 3 0 73 12 184649

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 32 13 10 11 0 0 65 21 11139
2018 Not a person with a disability 45 36 10 5 3 0 0 82 8 147224
2017 Person with a disability 32 34 12 11 10 0 0 67 21 11896
2017 Not a person with a disability 44 37 9 5 4 0 0 81 9 160717
2014 Person with a disability 34 32 13 11 11 0 0 66 21 11336
2014 Not a person with a disability 43 37 10 6 4 0 0 80 9 167921
2011 Person with a disability 29 33 14 12 11 1 0 63 23 11059
2011 Not a person with a disability 38 39 12 6 4 0 0 77 11 184401
2008 Person with a disability 26 36 14 12 12 1 0 62 24 9438
2008 Not a person with a disability 34 41 12 8 5 0 0 75 13 153934

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 27 18 13 18 4 2 47 33 11136
2018 Not a person with a disability 22 33 19 11 8 5 3 60 20 147591
2017 Person with a disability 21 26 15 14 17 4 3 51 33 11913
2017 Not a person with a disability 26 31 16 10 8 5 4 63 20 160752
2014 Person with a disability 25 27 15 13 15 3 2 54 30 11338
2014 Not a person with a disability 29 32 15 10 7 4 3 65 19 168042

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 33 13 12 12 2 1 63 24 11161
2018 Not a person with a disability 31 38 14 9 5 2 1 72 14 147582
2017 Person with a disability 32 32 12 11 10 3 1 67 21 11878
2017 Not a person with a disability 35 37 12 8 4 3 1 75 13 160453
2014 Person with a disability 36 31 10 10 9 3 1 70 19 11345
2014 Not a person with a disability 37 38 11 7 4 3 1 77 11 167999
2011 Person with a disability 33 31 11 10 10 4 1 67 21 11066
2011 Not a person with a disability 35 36 12 8 5 4 1 74 14 184496
2008 Person with a disability 30 32 12 10 11 4 1 65 23 9444
2008 Not a person with a disability 31 36 12 10 6 4 1 70 17 153968

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 32 18 12 12 1 0 57 24 11132
2018 Not a person with a disability 30 38 18 7 4 1 0 70 12 147199

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 19 16 17 28 6 1 35 48 11160
2018 Not a person with a disability 19 26 19 14 12 8 2 49 29 147579
2017 Person with a disability 15 19 14 17 27 7 2 37 48 11882
2017 Not a person with a disability 18 25 17 14 13 9 3 49 31 160474
2014 Person with a disability 15 19 13 17 28 6 1 36 49 11344
2014 Not a person with a disability 16 25 18 16 14 9 2 46 34 167983
2011 Person with a disability 13 18 15 17 28 8 2 34 50 11092
2011 Not a person with a disability 15 24 18 16 14 11 3 44 34 184721

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 32 68 11181
2018 Not a person with a disability 14 86 148054

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 51 3409
2018 Not a person with a disability 51 18817

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 73 3413
2018 Not a person with a disability 60 18829

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 7 3408
2018 Not a person with a disability 8 18796

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 7 3408
2018 Not a person with a disability 5 18796

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 3408
2018 Not a person with a disability 6 18796

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 3408
2018 Not a person with a disability 9 18812

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 5 3408
2018 Not a person with a disability 4 18794

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 3408
2018 Not a person with a disability 40 18810

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Person with a disability 46 3407
2018 Not a person with a disability 39 18800

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Person with a disability 57 3406
2018 Not a person with a disability 44 18802

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 48 3408
2018 Not a person with a disability 40 18807

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Person with a disability 40 3407
2018 Not a person with a disability 31 18793

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Person with a disability 56 3411
2018 Not a person with a disability 56 18819

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Person with a disability 41 3407
2018 Not a person with a disability 35 18802

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Person with a disability 3 3405
2018 Not a person with a disability 2 18783

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Person with a disability 10 3406
2018 Not a person with a disability 10 18796

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 3405
2018 Not a person with a disability 12 18794

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Person with a disability 62 3410
2018 Not a person with a disability 46 18804

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 3409
2018 Not a person with a disability 27 18802

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 3407
2018 Not a person with a disability 14 18790

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 51 3410
2018 Not a person with a disability 51 18815

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 3409
2018 Not a person with a disability 27 18801

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 3409
2018 Not a person with a disability 8 18788

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 32 3409
2018 Not a person with a disability 18 18799

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 3408
2018 Not a person with a disability 9 18790

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 3409
2018 Not a person with a disability 6 18792

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 3407
2018 Not a person with a disability 15 18794

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 3406
2018 Not a person with a disability 11 18791

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 24 3410
2018 Not a person with a disability 27 18807

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 3027
2018 Not a person with a disability 11 17714

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 3027
2018 Not a person with a disability 20 17713

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 3026
2018 Not a person with a disability 10 17708

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 3026
2018 Not a person with a disability 8 17706

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 3026
2018 Not a person with a disability 10 17706

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 3026
2018 Not a person with a disability 9 17706

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 3026
2018 Not a person with a disability 10 17705

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 3026
2018 Not a person with a disability 11 17710

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 3027
2018 Not a person with a disability 11 17708

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 38 3027
2018 Not a person with a disability 29 17715

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 3027
2018 Not a person with a disability 9 17705

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 57 3028
2018 Not a person with a disability 45 17728

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 3 3026
2018 Not a person with a disability 2 17704

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 63 3030
2018 Not a person with a disability 55 17733

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 3026
2018 Not a person with a disability 3 17708

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 3026
2018 Not a person with a disability 12 17709

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 13 15 21 11 20 16 3 35 39 11150
2018 Not a person with a disability 17 19 21 8 7 23 6 50 20 147671
2017 Person with a disability 13 15 19 12 19 18 4 36 39 11920
2017 Not a person with a disability 16 19 19 7 7 24 8 51 21 160813
2014 Person with a disability 14 16 19 11 18 18 4 37 38 11346
2014 Not a person with a disability 16 19 20 7 7 25 7 51 20 168010

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 26 18 11 16 6 1 52 29 11154
2018 Not a person with a disability 30 32 18 7 5 8 1 67 13 147637
2017 Person with a disability 23 25 17 11 15 7 1 53 28 11897
2017 Not a person with a disability 29 31 17 7 5 9 1 67 14 160623
2014 Person with a disability 22 24 18 11 14 8 1 52 28 11340
2014 Not a person with a disability 26 31 19 7 5 11 1 65 13 167952
2011 Person with a disability 26 31 16 11 11 5 0 60 23 11071
2011 Not a person with a disability 31 37 16 6 4 6 0 72 11 184579

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 25 75 11123
2018 Not a person with a disability 6 94 147819

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Person with a disability 39 2605
2018 Not a person with a disability 36 8918

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 83 2607
2018 Not a person with a disability 75 8936

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Person with a disability 3 2601
2018 Not a person with a disability 4 8913

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 4 2601
2018 Not a person with a disability 3 8913

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 2601
2018 Not a person with a disability 7 8914

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 2602
2018 Not a person with a disability 9 8917

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 2601
2018 Not a person with a disability 8 8914

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Person with a disability 15 2604
2018 Not a person with a disability 28 8904

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 2605
2018 Not a person with a disability 22 8903

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 2603
2018 Not a person with a disability 16 8901

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Person with a disability 5 2602
2018 Not a person with a disability 7 8900

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Person with a disability 23 2603
2018 Not a person with a disability 26 8902

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 2603
2018 Not a person with a disability 31 8907

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Person with a disability 5 2602
2018 Not a person with a disability 4 8899

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 2 2602
2018 Not a person with a disability 2 8898

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 7 2602
2018 Not a person with a disability 8 8901

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 2602
2018 Not a person with a disability 15 8903

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Person with a disability 2 2602
2018 Not a person with a disability 1 8898

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Person with a disability 65 2610
2018 Not a person with a disability 3 8899

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Person with a disability 1 2602
2018 Not a person with a disability 0 8899

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 2606
2018 Not a person with a disability 20 8909

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 2611
2018 Not a person with a disability 27 8931

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 20 2608
2018 Not a person with a disability 13 8922

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 2608
2018 Not a person with a disability 4 8921

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 30 2611
2018 Not a person with a disability 14 8926

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 7 2607
2018 Not a person with a disability 4 8918

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 2609
2018 Not a person with a disability 5 8918

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 8 2607
2018 Not a person with a disability 9 8919

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 2609
2018 Not a person with a disability 8 8919

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 38 2612
2018 Not a person with a disability 52 8930

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 2311
2018 Not a person with a disability 5 8484

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 9 2311
2018 Not a person with a disability 15 8483

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 4 2311
2018 Not a person with a disability 3 8480

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 3 2311
2018 Not a person with a disability 2 8481

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 3 2311
2018 Not a person with a disability 3 8482

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 4 2311
2018 Not a person with a disability 4 8480

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 7 2312
2018 Not a person with a disability 7 8481

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 13 2311
2018 Not a person with a disability 11 8484

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 18 2313
2018 Not a person with a disability 8 8484

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 2313
2018 Not a person with a disability 24 8487

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 12 2311
2018 Not a person with a disability 8 8485

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Person with a disability 55 2315
2018 Not a person with a disability 42 8496

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 4 2311
2018 Not a person with a disability 2 8481

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 67 2318
2018 Not a person with a disability 63 8496

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Person with a disability 6 2311
2018 Not a person with a disability 3 8482

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 2313
2018 Not a person with a disability 13 8479

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 15 24 8 15 20 3 38 30 11155
2018 Not a person with a disability 18 19 23 4 4 27 5 55 11 147649
2017 Person with a disability 14 16 22 8 13 23 5 42 29 11906
2017 Not a person with a disability 18 18 20 3 3 30 7 58 10 160703
2014 Person with a disability 14 15 22 8 13 23 5 41 28 11341
2014 Not a person with a disability 17 18 21 3 3 31 7 56 10 167976

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 25 20 9 13 8 1 54 24 11147
2018 Not a person with a disability 31 31 19 4 3 10 1 70 8 147642
2017 Person with a disability 25 26 19 9 11 10 1 57 22 11889
2017 Not a person with a disability 31 32 17 4 3 12 2 73 8 160514
2014 Person with a disability 24 24 19 9 11 12 1 56 23 11337
2014 Not a person with a disability 29 30 18 4 3 15 2 71 8 167893
2011 Person with a disability 29 31 16 9 8 7 0 65 18 11078
2011 Not a person with a disability 35 36 14 4 2 8 0 78 6 184592
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 25 11 6 11 1 0 71 17 11087
2018 Not a person with a disability 53 26 10 4 4 1 0 81 9 146909
2017 Person with a disability 46 23 12 6 10 2 0 71 17 11907
2017 Not a person with a disability 54 25 10 4 4 2 0 81 9 160739

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 36 16 12 11 2 0 61 23 11155
2018 Not a person with a disability 30 41 16 8 4 2 0 72 12 147679
2017 Person with a disability 21 36 15 12 13 3 0 58 26 11902
2017 Not a person with a disability 25 41 16 9 5 4 0 68 15 160633

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 26 16 17 23 1 0 43 41 11165
2018 Not a person with a disability 23 36 18 13 9 2 0 60 22 147907
2017 Person with a disability 13 27 17 18 23 2 0 41 42 11902
2017 Not a person with a disability 18 38 17 14 10 2 0 58 24 160683

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 20 21 14 26 0 1 38 41 11143
2018 Not a person with a disability 21 25 22 14 17 0 1 47 31 147938
2017 Person with a disability 19 21 19 15 24 1 2 41 40 11871
2017 Not a person with a disability 22 24 20 14 18 0 2 47 33 160552

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 24 27 17 15 0 1 41 32 11144
2018 Not a person with a disability 18 27 28 16 10 0 1 45 26 147824
2017 Person with a disability 18 25 25 17 14 0 1 44 31 11876
2017 Not a person with a disability 19 27 26 15 10 0 1 47 26 160599

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 27 23 13 11 1 2 51 25 11089
2018 Not a person with a disability 25 30 24 12 7 0 2 56 20 147244
2017 Person with a disability 23 27 21 13 11 1 3 52 26 11853
2017 Not a person with a disability 26 29 22 12 8 1 3 57 20 160256

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 20 21 18 22 1 2 38 40 11127
2018 Not a person with a disability 20 23 23 16 14 1 1 45 32 147332
2017 Person with a disability 18 20 20 18 20 1 3 40 39 11884
2017 Not a person with a disability 21 23 22 16 14 1 2 46 31 160544

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 45 21 13 6 6 1 8 73 13 11081
2018 Not a person with a disability 47 23 13 6 4 0 6 75 11 147351
2017 Person with a disability 42 21 12 6 5 1 12 73 13 11833
2017 Not a person with a disability 44 24 13 6 4 1 9 75 11 160341

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 24 21 14 15 0 1 49 30 11128
2018 Not a person with a disability 31 28 21 11 9 0 1 59 19 147656
2017 Person with a disability 23 27 23 15 12 0 1 50 27 11840
2017 Not a person with a disability 29 30 21 11 7 0 1 60 18 160167

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 28 25 14 12 1 1 47 27 11130
2018 Not a person with a disability 25 34 23 10 6 1 1 60 16 147403
2017 Person with a disability 20 28 22 15 12 1 2 50 27 11849
2017 Not a person with a disability 27 32 22 11 6 1 2 61 17 160040

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 26 25 16 14 1 1 44 31 11140
2018 Not a person with a disability 21 32 25 13 7 1 1 54 21 147353
2017 Person with a disability 18 27 23 17 13 1 2 46 31 11846
2017 Not a person with a disability 23 31 23 14 8 1 2 55 21 160074

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 26 22 15 13 1 1 50 29 11128
2018 Not a person with a disability 27 31 22 11 7 0 1 59 18 147226
2017 Person with a disability 23 27 20 15 12 1 1 51 28 11853
2017 Not a person with a disability 28 31 20 11 7 1 2 61 19 160125

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 27 22 14 12 1 1 51 27 11083
2018 Not a person with a disability 27 31 22 11 6 0 1 60 18 146855
2017 Person with a disability 24 28 21 14 11 1 2 54 25 11813
2017 Not a person with a disability 29 32 21 11 6 1 2 61 17 159796

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 23 16 9 10 0 2 64 20 11081
2018 Not a person with a disability 51 25 13 6 4 0 2 77 10 146763
2017 Person with a disability 39 24 18 9 8 0 2 65 17 11886
2017 Not a person with a disability 53 24 13 5 3 0 2 78 9 160600

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 19 14 8 12 1 2 65 20 11116
2018 Not a person with a disability 69 15 6 2 2 1 5 89 4 146957

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 17 12 8 13 1 2 66 22 11120
2018 Not a person with a disability 68 14 7 4 4 1 3 85 8 147050
2017 Person with a disability 50 18 11 8 9 1 3 70 18 11875
2017 Not a person with a disability 70 13 6 4 3 1 3 87 7 160591

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 29 14 6 6 0 1 74 12 11112
2018 Not a person with a disability 53 27 11 4 3 0 1 82 7 147592
2017 Person with a disability 45 29 13 6 5 0 2 76 11 11877
2017 Not a person with a disability 54 27 10 4 2 0 2 83 6 160491

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 39 21 14 11 14 0 1 61 25 11094
2018 Not a person with a disability 54 22 11 6 5 0 1 77 11 147153
2017 Person with a disability 43 21 13 10 11 1 2 66 21 11878
2017 Not a person with a disability 58 20 9 5 4 0 2 80 10 160492

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 10 5 2 2 0 34 87 5 11020
2018 Not a person with a disability 52 13 6 2 1 0 26 88 4 146507
2017 Person with a disability 47 12 5 2 2 0 32 87 5 11837
2017 Not a person with a disability 54 13 5 2 1 0 25 89 4 160405

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 54 20 10 4 3 0 8 82 7 11063
2018 Not a person with a disability 61 20 9 3 1 0 5 87 4 146935
2017 Person with a disability 55 20 9 3 2 1 10 84 6 11780
2017 Not a person with a disability 63 19 7 2 1 0 7 88 4 159729

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 55 17 9 5 8 1 5 76 15 11119
2018 Not a person with a disability 65 15 7 4 5 0 3 83 9 147473
2017 Person with a disability 52 19 9 6 8 1 5 76 15 11882
2017 Not a person with a disability 62 17 7 4 5 1 4 82 10 160692

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 29 19 9 7 1 2 65 16 11103
2018 Not a person with a disability 49 29 14 4 2 0 2 80 6 147290
2017 Person with a disability 34 30 18 8 6 1 3 66 15 11875
2017 Not a person with a disability 50 29 12 4 2 0 3 82 6 160388

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 22 36 21 13 0 0 30 34 11176
2018 Not a person with a disability 14 32 36 13 5 0 0 46 18 148173
2017 Person with a disability 7 21 38 20 14 1 0 28 34 11911
2017 Not a person with a disability 12 31 38 13 6 0 0 43 19 160881

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 25 33 13 6 0 0 19 47 11042
2018 Not a person with a disability 9 19 39 22 10 0 0 33 29 146526
2017 Person with a disability 19 27 34 13 6 0 1 20 46 11880
2017 Not a person with a disability 8 19 40 22 10 0 0 33 27 160326
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 24 20 12 15 2 1 27 73 11195
2018 Not a person with a disability 29 26 20 11 11 2 1 30 70 148109
2017 Person with a disability 28 22 18 11 15 5 1 30 70 11916
2017 Not a person with a disability 30 24 19 11 12 4 1 31 69 160882

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 26 7858
2018 Not a person with a disability 22 99781
2017 Person with a disability 24 7730
2017 Not a person with a disability 22 103104

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 37 7856
2018 Not a person with a disability 35 99799
2017 Person with a disability 33 7730
2017 Not a person with a disability 34 103104

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 27 7854
2018 Not a person with a disability 23 99753
2017 Person with a disability 21 7730
2017 Not a person with a disability 18 103104

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 41 7857
2018 Not a person with a disability 44 99821
2017 Person with a disability 43 7730
2017 Not a person with a disability 48 103104

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 11 7853
2018 Not a person with a disability 6 99718
2017 Person with a disability 9 7730
2017 Not a person with a disability 6 103104

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 36 7855
2018 Not a person with a disability 33 99774

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 38 7855
2018 Not a person with a disability 34 99769
2017 Person with a disability 43 7730
2017 Not a person with a disability 40 103104

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 5 32 17 12 6 28 7528
2018 Not a person with a disability 6 42 19 11 5 18 95219
2017 Person with a disability 6 40 17 12 5 20 7558
2017 Not a person with a disability 7 49 18 10 4 13 101142

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 31 69 7810
2018 Not a person with a disability 35 65 99141

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 13 14 11 18 1 8 53 31 11150
2018 Not a person with a disability 42 16 13 9 10 1 8 64 21 147640

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 18 17 17 30 1 6 30 51 7850
2018 Not a person with a disability 11 22 18 18 22 2 6 37 44 99529
2017 Person with a disability 10 18 15 16 30 2 8 31 52 7776
2017 Not a person with a disability 11 22 16 17 23 2 9 37 45 103865

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 4 11 14 17 46 2 6 16 68 7845
2018 Not a person with a disability 5 13 16 19 38 2 7 20 63 99564
2017 Person with a disability 4 9 12 15 50 2 8 14 73 7764
2017 Not a person with a disability 4 10 13 17 44 3 9 16 70 103825
Date modified: