2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - VM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 29 45 11 10 5 0 0 74 15 422
2018 VM-01 25 48 15 9 3 0 0 73 12 120
2018 VM-02 29 47 8 9 6 1 0 76 15 132
2018 VM-03 32 41 8 15 4 0 0 73 19 79
2018 VM-04 33 41 11 9 7 0 0 73 16 53
2018 VM-05 45 35 8 4 8 0 0 80 12 25
2017 VM 27 46 13 10 6 0 0 72 15 428
2017 VM-01 21 49 12 11 7 0 0 70 18 130
2017 VM-02 26 47 11 8 8 0 0 73 16 133
2017 VM-03 29 41 16 10 4 0 0 70 14 75
2017 VM-04 27 44 15 10 4 0 0 71 14 51
2017 VM-05 46 38 4 13 0 0 0 83 13 24
2014 VM 28 46 12 8 6 0 0 74 14 469
2014 VM-01 24 44 16 10 6 0 0 68 16 158
2014 VM-02 32 44 14 6 4 0 0 76 10 131
2014 VM-03 30 45 8 12 5 0 0 75 17 103
2014 VM-04 22 53 4 8 12 0 0 75 21 49
2014 VM-05 44 45 6 0 6 0 0 89 6 18
2011 VM 34 42 11 10 3 0 0 76 13 455
2011 VM-01 37 35 14 10 4 1 0 72 14 126
2011 VM-02 31 44 10 12 3 0 0 75 15 129
2011 VM-03 37 39 10 11 2 0 0 77 13 120
2011 VM-04 24 60 8 4 4 0 0 84 8 50
2011 VM-05 43 43 9 4 0 0 0 87 4 23
2008 VM 31 47 10 6 6 0 0 78 11 327
2008 VM-01 33 41 11 7 7 0 0 74 15 94
2008 VM-02 36 50 10 2 2 0 0 87 4 104
2008 VM-03 30 48 8 4 9 0 0 79 13 70
2008 VM-04 13 57 13 12 5 0 0 70 17 40
2008 VM-05 34 41 16 0 8 0 0 75 8 12

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 24 41 14 13 8 0 0 65 21 423
2018 VM-01 26 38 18 13 5 1 0 64 18 119
2018 VM-02 19 44 11 16 10 0 0 63 25 133
2018 VM-03 29 47 10 7 6 0 0 76 14 80
2018 VM-04 24 32 11 17 16 0 0 56 33 53
2018 VM-05 36 45 19 0 0 0 0 81 0 25
2017 VM 21 39 16 12 11 0 0 61 23 429
2017 VM-01 19 45 15 8 12 1 0 64 21 130
2017 VM-02 19 33 19 15 13 0 0 52 28 134
2017 VM-03 27 41 13 12 8 0 0 67 20 75
2017 VM-04 14 38 17 16 14 0 0 53 30 51
2017 VM-05 41 42 17 0 0 0 0 83 0 24

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 48 36 9 5 1 0 0 84 7 417
2018 VM-01 52 31 13 4 0 0 0 83 4 119
2018 VM-02 45 38 9 6 2 1 0 83 8 130
2018 VM-03 46 36 8 5 4 0 2 83 9 79
2018 VM-04 51 36 0 9 2 2 0 89 11 52
2018 VM-05 63 29 8 0 0 0 0 92 0 24
2017 VM 47 37 10 4 2 0 0 84 6 427
2017 VM-01 40 39 10 7 4 0 0 79 11 129
2017 VM-02 47 36 12 2 2 0 0 83 5 133
2017 VM-03 53 34 8 4 1 0 0 87 5 75
2017 VM-04 48 40 10 0 2 0 0 88 2 51
2017 VM-05 54 38 4 4 0 0 0 92 4 24
2014 VM 58 32 7 3 1 0 0 90 4 469
2014 VM-01 53 34 7 3 3 0 0 87 6 158
2014 VM-02 53 37 7 3 0 0 0 90 3 131
2014 VM-03 63 26 9 2 0 0 0 89 2 103
2014 VM-04 60 32 4 4 0 0 0 92 4 49
2014 VM-05 67 33 0 0 0 0 0 100 0 18
2011 VM 57 31 8 3 2 0 0 88 5 455
2011 VM-01 57 28 9 4 2 0 0 85 6 125
2011 VM-02 53 33 8 4 2 0 0 86 6 129
2011 VM-03 55 32 9 3 0 0 0 88 3 120
2011 VM-04 60 36 2 0 2 0 0 96 2 51
2011 VM-05 78 17 4 0 0 0 0 96 0 23

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 35 44 10 8 2 0 0 79 10 419
2018 VM-01 40 42 9 8 0 0 0 82 8 119
2018 VM-02 32 47 11 6 3 1 0 80 9 130
2018 VM-03 34 46 11 5 5 0 0 80 10 80
2018 VM-04 30 43 7 14 4 2 0 74 19 53
2018 VM-05 47 37 12 4 0 0 0 84 4 24
2017 VM 31 44 14 7 4 0 0 75 11 425
2017 VM-01 30 46 11 10 3 0 0 76 13 128
2017 VM-02 32 44 13 5 5 0 0 77 11 133
2017 VM-03 35 39 21 4 1 0 0 74 5 75
2017 VM-04 19 46 19 8 8 0 0 65 16 51
2017 VM-05 34 44 9 13 0 0 0 78 13 23
2014 VM 36 45 11 6 3 0 0 81 9 469
2014 VM-01 37 42 14 3 4 0 0 79 7 158
2014 VM-02 36 49 9 5 0 0 0 86 5 131
2014 VM-03 35 43 11 8 3 0 0 78 11 103
2014 VM-04 33 36 8 13 10 0 0 69 23 49
2014 VM-05 33 56 6 6 0 0 0 89 6 18
2011 VM 40 41 11 8 1 0 0 80 9 455
2011 VM-01 44 33 10 12 2 0 0 76 14 126
2011 VM-02 35 47 8 8 2 1 0 83 9 129
2011 VM-03 42 39 14 4 1 0 0 81 5 120
2011 VM-04 34 48 12 6 0 0 0 82 6 50
2011 VM-05 52 35 13 0 0 0 0 87 0 23
2008 VM 37 43 10 7 3 0 0 80 10 331
2008 VM-01 40 39 11 7 2 0 0 79 9 97
2008 VM-02 40 46 8 4 2 0 0 87 6 104
2008 VM-03 40 40 3 10 7 0 0 80 17 71
2008 VM-04 26 47 17 7 2 0 0 73 10 40
2008 VM-05 26 33 25 16 0 0 0 59 16 12

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 28 30 22 11 7 0 0 59 18 422
2018 VM-01 33 31 21 7 7 1 0 65 14 118
2018 VM-02 27 33 19 11 10 0 0 60 22 133
2018 VM-03 28 35 21 11 5 1 0 63 16 79
2018 VM-04 17 27 30 16 9 0 2 44 25 54
2018 VM-05 35 24 28 13 0 0 0 59 13 25
2017 VM 22 36 22 11 9 0 0 58 20 427
2017 VM-01 20 40 18 11 11 1 0 60 22 129
2017 VM-02 25 32 23 8 11 0 0 57 19 134
2017 VM-03 21 34 28 12 5 0 0 56 17 75
2017 VM-04 12 34 26 16 10 2 0 47 27 50
2017 VM-05 37 38 13 8 4 0 0 75 13 24
2014 VM 22 35 19 15 9 0 0 57 24 469
2014 VM-01 32 30 16 13 8 0 0 63 21 158
2014 VM-02 27 38 18 10 7 1 0 65 17 131
2014 VM-03 11 41 18 23 8 0 0 52 30 103
2014 VM-04 10 24 23 23 20 0 0 34 43 49
2014 VM-05 6 44 23 17 11 0 0 50 28 18
2011 VM 23 37 22 11 6 0 0 60 17 456
2011 VM-01 27 33 18 11 10 1 0 61 21 126
2011 VM-02 23 43 21 7 6 0 1 66 13 129
2011 VM-03 20 41 23 11 4 1 0 61 15 120
2011 VM-04 21 25 30 16 8 0 0 46 24 51
2011 VM-05 22 30 35 13 0 0 0 52 13 23

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 26 35 19 13 7 0 0 62 20 420
2018 VM-01 31 34 19 8 6 2 0 66 15 118
2018 VM-02 28 36 17 12 7 0 0 63 19 133
2018 VM-03 22 44 15 16 4 0 0 66 19 78
2018 VM-04 17 28 23 19 13 0 0 44 32 53
2018 VM-05 31 32 20 9 8 0 0 63 17 25
2017 VM 22 37 19 15 7 0 0 59 21 429
2017 VM-01 22 37 18 14 8 1 0 60 22 130
2017 VM-02 24 39 16 13 8 0 0 63 21 134
2017 VM-03 20 37 25 17 1 0 0 57 18 75
2017 VM-04 12 26 29 22 10 2 0 38 32 51
2017 VM-05 33 42 8 13 4 0 0 75 17 24
2014 VM 21 36 18 16 9 0 0 57 25 468
2014 VM-01 31 30 20 9 10 1 0 61 19 157
2014 VM-02 24 42 15 12 7 0 0 66 19 131
2014 VM-03 12 42 17 23 7 0 0 54 29 103
2014 VM-04 12 26 10 35 16 0 0 38 52 49
2014 VM-05 11 33 28 11 17 0 0 44 28 18
2011 VM 21 38 20 13 7 0 0 59 20 456
2011 VM-01 25 35 17 14 9 0 0 60 23 126
2011 VM-02 22 41 17 12 7 0 1 63 19 129
2011 VM-03 18 41 27 8 6 0 0 59 14 120
2011 VM-04 17 31 23 20 8 2 0 49 28 51
2011 VM-05 13 48 22 9 9 0 0 61 17 23
2008 VM 19 42 12 16 11 0 0 61 27 331
2008 VM-01 23 48 9 13 6 0 0 71 20 97
2008 VM-02 25 45 15 10 5 0 0 70 14 104
2008 VM-03 20 45 10 15 10 0 0 65 25 71
2008 VM-04 0 18 20 32 30 0 0 18 62 40
2008 VM-05 8 26 0 41 25 0 0 34 66 12

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 25 28 20 12 11 4 1 56 23 422
2018 VM-01 26 36 18 5 12 3 1 64 18 118
2018 VM-02 27 23 17 14 13 5 2 53 28 132
2018 VM-03 23 30 20 14 6 7 0 57 21 80
2018 VM-04 15 27 23 16 18 2 0 43 34 54
2018 VM-05 40 16 32 12 0 0 0 56 12 25
2017 VM 23 27 19 14 10 6 2 54 25 428
2017 VM-01 23 27 18 13 11 7 2 55 26 130
2017 VM-02 24 26 18 14 13 3 3 53 28 133
2017 VM-03 21 29 23 16 4 5 1 54 21 75
2017 VM-04 14 17 25 20 14 10 0 35 37 51
2017 VM-05 37 38 17 4 4 0 0 75 8 24
2014 VM 25 26 20 11 11 5 1 55 24 469
2014 VM-01 32 22 20 9 11 6 1 57 22 158
2014 VM-02 28 31 15 7 12 5 2 64 20 131
2014 VM-03 19 21 27 13 12 8 0 44 26 103
2014 VM-04 14 25 19 22 12 2 6 42 38 49
2014 VM-05 11 45 17 11 11 6 0 59 23 18
2011 VM 27 24 20 13 9 7 1 55 23 456
2011 VM-01 28 21 21 13 12 6 0 52 26 126
2011 VM-02 28 29 15 12 9 6 2 62 22 129
2011 VM-03 25 25 24 9 7 9 0 56 18 120
2011 VM-04 21 19 18 28 8 6 0 43 38 51
2011 VM-05 35 22 26 13 0 4 0 59 14 23
2008 VM 23 29 17 14 10 7 1 56 25 331
2008 VM-01 26 36 11 10 9 7 0 67 21 97
2008 VM-02 27 32 17 10 5 9 1 65 16 104
2008 VM-03 27 24 20 11 13 6 0 54 25 71
2008 VM-04 5 18 25 30 15 5 2 25 48 40
2008 VM-05 8 16 26 25 16 8 0 27 45 12
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 39 32 13 7 6 2 0 73 14 421
2018 VM-01 42 31 18 3 7 0 0 73 9 118
2018 VM-02 33 29 18 12 7 1 0 63 19 133
2018 VM-03 49 37 1 6 4 4 0 89 10 79
2018 VM-04 32 35 13 9 7 4 0 70 17 54
2018 VM-05 52 32 0 0 8 4 4 91 9 25
2017 VM 35 34 14 9 5 2 0 71 15 429
2017 VM-01 35 40 13 5 6 1 1 76 11 130
2017 VM-02 29 29 18 16 6 2 0 60 22 134
2017 VM-03 49 30 7 10 3 0 1 80 13 75
2017 VM-04 29 36 19 4 6 6 0 69 11 51
2017 VM-05 50 42 4 0 4 0 0 92 4 24
2014 VM 37 33 13 8 7 1 1 72 15 468
2014 VM-01 38 37 9 6 8 2 0 76 15 157
2014 VM-02 32 35 17 10 5 1 1 68 15 131
2014 VM-03 41 29 18 7 3 1 1 72 10 103
2014 VM-04 37 27 12 10 12 0 2 65 23 49
2014 VM-05 50 17 17 0 6 11 0 75 6 18
2011 VM 37 33 13 9 5 2 0 72 15 455
2011 VM-01 37 32 13 9 7 2 0 70 16 126
2011 VM-02 33 31 19 10 6 2 0 64 17 128
2011 VM-03 45 35 7 8 2 2 0 82 10 120
2011 VM-04 31 39 14 8 8 0 0 70 16 51
2011 VM-05 30 35 9 4 4 13 4 79 11 23
2008 VM 35 31 11 12 8 3 0 68 20 332
2008 VM-01 37 31 12 9 9 2 0 69 19 98
2008 VM-02 38 32 12 12 6 0 0 70 18 104
2008 VM-03 43 32 8 7 8 1 0 76 16 71
2008 VM-04 17 36 15 20 7 5 0 56 29 40
2008 VM-05 16 16 8 25 8 26 0 44 44 12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 39 31 13 11 5 1 0 70 17 417
2018 VM-01 36 34 15 8 6 0 0 70 14 118
2018 VM-02 32 34 14 12 7 1 0 67 19 132
2018 VM-03 47 28 5 15 4 0 1 76 19 77
2018 VM-04 45 16 18 13 2 6 0 65 16 53
2018 VM-05 44 28 12 0 8 4 4 78 9 25
2017 VM 34 36 12 10 8 0 0 70 18 429
2017 VM-01 29 41 15 7 8 0 0 70 15 130
2017 VM-02 30 38 13 13 7 0 0 68 19 134
2017 VM-03 48 22 7 13 8 1 1 72 22 75
2017 VM-04 29 34 17 8 10 2 0 64 18 51
2017 VM-05 46 42 4 8 0 0 0 87 8 24
2014 VM 39 32 12 10 6 0 0 71 16 469
2014 VM-01 39 31 9 11 8 1 0 71 19 158
2014 VM-02 35 36 14 8 6 0 1 71 15 131
2014 VM-03 41 31 13 14 1 0 0 72 15 103
2014 VM-04 35 33 12 8 12 0 0 67 20 49
2014 VM-05 66 11 17 0 6 0 0 77 6 18
2011 VM 32 38 11 11 7 1 1 71 18 455
2011 VM-01 33 29 13 15 9 1 0 63 24 126
2011 VM-02 29 40 12 10 6 2 2 71 17 128
2011 VM-03 39 41 7 8 3 0 1 81 12 120
2011 VM-04 25 43 12 14 6 0 0 69 20 51
2011 VM-05 26 43 9 4 17 0 0 70 22 23
2008 VM 34 35 10 10 11 1 1 69 21 332
2008 VM-01 34 40 5 7 12 1 1 75 20 98
2008 VM-02 37 34 13 7 10 0 0 70 16 104
2008 VM-03 44 30 7 10 10 0 0 73 19 71
2008 VM-04 18 35 18 17 10 2 0 54 28 40
2008 VM-05 8 33 10 25 16 0 8 45 45 12

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 41 28 15 8 7 1 0 70 15 421
2018 VM-01 38 31 18 4 9 0 0 69 14 118
2018 VM-02 32 34 13 11 8 1 0 67 20 133
2018 VM-03 60 19 10 8 3 0 0 79 11 79
2018 VM-04 37 23 22 4 12 2 0 61 16 54
2018 VM-05 52 28 4 4 4 4 4 87 9 25
2017 VM 40 30 14 8 7 0 0 70 15 428
2017 VM-01 35 31 18 6 9 1 0 66 16 130
2017 VM-02 30 34 16 13 7 0 0 63 20 134
2017 VM-03 57 21 10 8 3 0 1 79 11 75
2017 VM-04 31 36 12 10 10 2 0 68 20 51
2017 VM-05 71 29 0 0 0 0 0 100 0 24
2014 VM 41 31 12 9 7 0 0 72 16 468
2014 VM-01 35 34 15 6 9 1 0 69 16 158
2014 VM-02 38 33 13 12 5 0 0 71 16 131
2014 VM-03 46 32 7 12 2 1 0 79 14 102
2014 VM-04 45 27 8 8 12 0 0 72 20 49
2014 VM-05 55 22 11 6 6 0 0 77 12 18

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 20 31 20 14 8 7 0 55 24 422
2018 VM-01 19 34 24 7 8 8 0 58 17 119
2018 VM-02 26 29 17 16 8 5 0 58 25 131
2018 VM-03 20 30 18 14 8 9 0 55 25 80
2018 VM-04 5 31 15 27 14 7 0 39 44 54
2018 VM-05 35 21 28 8 4 4 0 58 12 25
2017 VM 20 31 19 12 10 8 0 56 24 429
2017 VM-01 18 32 17 9 13 12 0 56 25 130
2017 VM-02 22 36 16 10 8 7 0 62 20 134
2017 VM-03 20 25 22 16 7 10 0 50 25 75
2017 VM-04 14 17 31 20 12 6 0 34 33 51
2017 VM-05 33 46 8 8 4 0 0 79 13 24
2014 VM 22 27 22 10 11 8 0 54 23 468
2014 VM-01 25 26 23 8 13 6 0 54 22 158
2014 VM-02 27 33 12 9 7 12 0 68 18 130
2014 VM-03 21 29 22 15 8 6 0 52 24 103
2014 VM-04 10 20 29 11 17 12 0 35 32 49
2014 VM-05 22 11 39 17 6 6 0 35 23 18
2011 VM 19 30 18 12 11 10 0 55 25 456
2011 VM-01 20 30 18 10 15 6 1 53 27 126
2011 VM-02 21 31 16 12 9 10 1 58 23 129
2011 VM-03 18 33 20 10 7 11 0 57 20 120
2011 VM-04 18 25 8 18 12 19 0 53 38 51
2011 VM-05 17 22 22 9 17 13 0 45 30 23

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 17 31 21 18 12 2 0 49 30 423
2018 VM-01 17 33 23 16 11 1 0 50 27 119
2018 VM-02 21 33 20 15 11 0 1 54 26 132
2018 VM-03 14 33 13 24 11 5 0 50 37 80
2018 VM-04 9 17 23 26 21 4 0 27 49 54
2018 VM-05 23 33 32 4 8 0 0 56 12 25
2017 VM 17 29 19 19 14 3 0 47 34 429
2017 VM-01 16 32 16 16 15 5 0 50 33 130
2017 VM-02 18 32 19 18 12 1 0 50 30 134
2017 VM-03 18 25 17 24 13 4 0 44 38 75
2017 VM-04 10 14 27 29 20 0 0 24 49 51
2017 VM-05 17 50 21 8 4 0 0 66 13 24
2014 VM 18 23 20 22 15 1 0 42 38 469
2014 VM-01 23 22 20 16 17 3 0 45 34 158
2014 VM-02 24 31 23 13 9 1 0 54 22 131
2014 VM-03 12 21 20 33 15 0 0 33 48 103
2014 VM-04 8 20 16 24 31 0 0 28 55 49
2014 VM-05 11 22 17 34 17 0 0 33 50 18
2011 VM 16 28 20 16 18 2 0 45 34 456
2011 VM-01 21 29 15 13 20 2 0 51 34 126
2011 VM-02 16 34 19 14 15 2 1 52 29 129
2011 VM-03 15 24 26 16 15 4 0 40 32 120
2011 VM-04 4 23 25 24 22 2 0 28 47 51
2011 VM-05 13 30 9 17 30 0 0 43 48 23
2008 VM 13 21 17 24 22 3 0 35 48 332
2008 VM-01 21 27 11 26 12 3 0 49 39 98
2008 VM-02 14 26 23 22 12 2 0 41 35 104
2008 VM-03 10 14 19 24 28 4 0 25 54 71
2008 VM-04 0 5 18 30 47 0 0 5 77 40
2008 VM-05 0 16 8 10 58 8 0 18 73 12

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 9 29 28 21 12 2 0 39 33 421
2018 VM-01 12 30 26 18 12 3 0 43 30 119
2018 VM-02 12 31 28 17 12 0 0 43 29 132
2018 VM-03 7 26 25 27 11 4 0 35 39 80
2018 VM-04 2 21 24 29 18 6 0 24 50 53
2018 VM-05 8 28 40 16 8 0 0 36 24 25
2017 VM 11 26 21 22 16 5 0 38 40 428
2017 VM-01 9 31 21 16 17 7 0 43 35 129
2017 VM-02 13 28 21 19 16 4 0 42 36 134
2017 VM-03 11 18 21 33 14 3 0 30 48 75
2017 VM-04 4 16 27 25 22 6 0 21 50 51
2017 VM-05 8 41 13 29 8 0 0 49 38 24
2014 VM 12 23 21 23 17 3 0 37 41 469
2014 VM-01 16 27 18 19 15 4 1 46 36 158
2014 VM-02 14 27 28 21 8 2 0 42 30 131
2014 VM-03 9 17 22 22 26 3 0 28 49 103
2014 VM-04 4 16 16 25 35 4 0 21 62 49
2014 VM-05 11 22 11 39 11 6 0 35 53 18
2011 VM 9 23 24 25 15 5 0 33 42 455
2011 VM-01 14 22 27 18 14 5 0 38 34 125
2011 VM-02 9 29 21 27 12 3 0 39 40 129
2011 VM-03 7 19 26 28 13 6 0 28 44 120
2011 VM-04 2 19 23 32 18 6 0 22 53 51
2011 VM-05 0 26 13 22 30 9 0 29 57 23
2008 VM 8 18 17 29 24 3 1 27 55 332
2008 VM-01 18 21 17 26 13 3 1 41 40 98
2008 VM-02 4 21 26 31 14 4 0 26 47 104
2008 VM-03 7 16 13 27 31 5 1 25 62 71
2008 VM-04 0 5 11 35 50 0 0 5 84 40
2008 VM-05 0 16 0 26 58 0 0 16 84 12

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 12 35 19 21 12 1 0 48 33 422
2018 VM-01 16 33 23 13 15 1 0 49 28 119
2018 VM-02 17 34 18 20 11 1 0 51 30 132
2018 VM-03 8 37 18 30 6 1 0 46 36 79
2018 VM-04 0 36 14 29 20 2 0 37 49 54
2018 VM-05 16 40 16 16 12 0 0 56 28 25
2017 VM 11 30 20 18 16 3 0 43 36 426
2017 VM-01 11 32 20 16 16 5 0 45 34 130
2017 VM-02 14 32 22 14 18 2 0 46 32 133
2017 VM-03 11 24 18 29 15 3 0 36 45 74
2017 VM-04 6 24 27 20 20 4 0 31 41 51
2017 VM-05 4 48 13 26 9 0 0 52 35 23
2014 VM 17 30 18 20 14 2 0 47 35 468
2014 VM-01 23 34 15 14 13 1 0 58 27 158
2014 VM-02 21 35 21 15 6 2 0 56 22 131
2014 VM-03 10 25 19 24 20 3 0 36 45 102
2014 VM-04 4 21 16 34 25 0 0 25 59 49
2014 VM-05 11 17 28 17 28 0 0 28 44 18
2011 VM 13 28 20 22 13 2 0 43 36 456
2011 VM-01 21 30 17 17 10 4 0 54 28 126
2011 VM-02 12 37 19 22 9 2 0 51 31 129
2011 VM-03 11 18 27 28 14 2 0 30 43 120
2011 VM-04 6 25 22 22 23 2 0 32 46 51
2011 VM-05 4 35 13 26 22 0 0 39 48 23
2008 VM 12 30 13 25 18 1 1 43 44 332
2008 VM-01 19 32 13 20 12 2 1 53 34 98
2008 VM-02 13 34 13 29 9 2 0 48 38 104
2008 VM-03 10 35 10 21 23 0 1 46 44 71
2008 VM-04 0 13 15 35 37 0 0 13 73 40
2008 VM-05 0 16 8 25 51 0 0 16 75 12
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 19 34 20 15 11 0 0 54 26 423
2018 VM-01 17 34 26 11 11 0 1 52 22 119
2018 VM-02 14 40 14 20 13 0 0 53 33 133
2018 VM-03 28 34 18 12 8 0 0 62 20 79
2018 VM-04 18 24 22 16 20 0 0 42 36 54
2018 VM-05 40 29 27 4 0 0 0 69 4 25
2017 VM 16 37 21 14 13 0 0 53 27 429
2017 VM-01 10 36 25 15 14 0 0 46 29 130
2017 VM-02 13 35 20 16 16 0 0 48 32 134
2017 VM-03 25 38 20 10 7 0 0 64 17 75
2017 VM-04 12 38 17 14 18 0 0 51 32 51
2017 VM-05 37 46 8 4 4 0 0 83 8 24
2014 VM 17 33 21 16 14 0 0 50 30 469
2014 VM-01 17 30 19 16 16 1 0 48 33 158
2014 VM-02 16 32 26 13 13 0 0 48 26 131
2014 VM-03 21 38 18 13 10 0 0 60 23 103
2014 VM-04 14 20 21 24 20 0 0 35 45 49
2014 VM-05 17 50 11 11 11 0 0 67 22 18
2011 VM 14 35 21 15 13 1 1 50 29 453
2011 VM-01 16 34 18 13 18 1 0 51 31 125
2011 VM-02 15 31 23 18 12 0 2 47 30 128
2011 VM-03 14 42 21 12 10 2 1 57 22 120
2011 VM-04 10 37 18 18 16 0 0 48 35 50
2011 VM-05 17 26 26 13 17 0 0 43 30 23

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 25 43 15 11 5 0 0 69 16 423
2018 VM-01 28 46 17 7 3 0 0 73 10 120
2018 VM-02 24 42 13 15 5 0 0 66 20 133
2018 VM-03 28 42 12 12 5 0 1 71 17 79
2018 VM-04 24 32 18 15 11 0 0 56 25 53
2018 VM-05 33 47 12 4 4 0 0 80 8 25
2017 VM 23 44 14 13 6 0 0 67 19 429
2017 VM-01 20 42 18 14 7 0 0 62 21 130
2017 VM-02 22 47 13 10 7 0 0 69 18 134
2017 VM-03 27 41 10 17 5 0 0 67 22 75
2017 VM-04 21 43 15 10 10 0 0 65 20 51
2017 VM-05 25 54 17 4 0 0 0 79 4 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 15 24 18 20 9 10 3 45 34 423
2018 VM-01 12 25 20 17 13 12 2 42 35 120
2018 VM-02 18 37 17 16 6 5 1 59 23 133
2018 VM-03 18 14 11 20 11 19 7 43 42 78
2018 VM-04 4 15 26 33 11 9 4 21 50 54
2018 VM-05 29 27 16 16 8 0 4 58 25 25
2017 VM 9 25 20 18 14 10 3 39 38 427
2017 VM-01 5 25 20 19 19 9 2 34 43 129
2017 VM-02 11 31 19 22 12 4 1 44 36 134
2017 VM-03 7 22 16 12 12 21 9 42 35 74
2017 VM-04 6 13 27 20 16 18 0 23 44 51
2017 VM-05 26 38 11 17 4 0 4 66 22 24
2014 VM 12 27 18 19 14 7 3 44 36 469
2014 VM-01 15 26 20 16 13 7 3 45 32 158
2014 VM-02 13 34 14 21 12 4 2 50 35 131
2014 VM-03 10 21 21 20 12 11 4 37 38 103
2014 VM-04 10 18 15 22 16 10 8 35 47 49
2014 VM-05 6 50 11 11 11 6 6 63 25 18

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 35 33 14 9 8 1 0 68 17 421
2018 VM-01 38 27 15 11 8 0 0 65 19 118
2018 VM-02 26 36 18 12 7 1 1 63 19 133
2018 VM-03 42 41 1 9 7 1 0 83 16 79
2018 VM-04 30 30 22 4 12 2 0 62 16 54
2018 VM-05 43 41 8 0 4 0 4 88 4 25
2017 VM 32 39 12 10 6 0 0 72 17 429
2017 VM-01 32 38 12 9 8 0 0 70 18 130
2017 VM-02 25 41 14 16 4 0 0 66 19 134
2017 VM-03 41 35 7 9 7 1 0 77 16 75
2017 VM-04 27 37 14 8 12 2 0 66 20 51
2017 VM-05 55 41 4 0 0 0 0 96 0 24
2014 VM 31 38 14 9 8 0 0 69 17 469
2014 VM-01 31 38 15 7 8 1 1 70 15 158
2014 VM-02 26 41 13 11 8 0 1 68 19 131
2014 VM-03 34 35 16 11 5 0 0 69 16 103
2014 VM-04 37 31 14 4 14 0 0 67 18 49
2014 VM-05 44 22 11 11 12 0 0 66 23 18
2011 VM 30 36 14 12 6 0 0 67 18 455
2011 VM-01 31 32 17 14 6 0 0 63 21 126
2011 VM-02 27 38 16 9 10 0 0 65 19 128
2011 VM-03 35 38 9 11 4 2 1 75 16 120
2011 VM-04 29 39 16 10 6 0 0 68 16 51
2011 VM-05 30 35 17 13 0 0 4 68 14 23
2008 VM 26 38 14 11 9 0 1 66 21 332
2008 VM-01 33 30 15 13 9 0 0 62 22 98
2008 VM-02 32 43 9 9 8 0 0 75 16 104
2008 VM-03 20 41 13 13 10 0 4 64 23 71
2008 VM-04 12 48 20 10 8 2 0 62 18 40
2008 VM-05 16 16 18 8 33 0 8 36 45 12

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 18 36 18 12 6 3 6 60 20 162
2018 VM-02 21 33 17 16 7 2 5 57 25 113
2018 VM-04 0 39 40 0 13 0 7 42 14 11
2018 VM-05 24 48 14 0 5 5 5 79 5 21
2017 VM 20 36 15 14 8 3 2 60 24 170
2017 VM-02 18 38 16 14 10 2 3 59 25 114
2017 VM-04 6 37 32 13 6 0 6 46 20 16
2017 VM-05 39 43 0 10 5 3 0 85 15 21
2014 VM 17 36 15 13 7 4 7 60 23 183
2014 VM-02 17 37 19 11 6 3 7 61 18 123
2014 VM-03 25 37 6 13 12 7 0 66 27 16
2014 VM-04 17 42 6 17 6 0 12 67 26 17
2014 VM-05 25 19 12 19 12 6 6 50 36 16

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 15 43 12 21 9 0 0 58 29 423
2018 VM-01 17 51 9 13 10 0 0 68 23 120
2018 VM-02 14 48 10 22 5 0 0 62 28 133
2018 VM-03 14 36 16 23 10 1 0 50 33 79
2018 VM-04 15 23 13 32 18 0 0 38 50 54
2018 VM-05 18 41 29 8 4 0 0 58 12 24
2017 VM 15 38 14 20 13 0 0 53 33 429
2017 VM-01 12 40 17 22 10 0 0 52 32 130
2017 VM-02 18 43 8 19 12 0 0 61 31 134
2017 VM-03 16 34 20 14 16 0 0 50 30 75
2017 VM-04 12 21 15 28 23 0 0 33 52 51
2017 VM-05 21 53 8 13 4 0 0 75 17 24
2014 VM 12 39 11 22 15 0 0 52 37 469
2014 VM-01 16 37 11 24 13 0 0 53 37 158
2014 VM-02 14 48 12 18 8 1 0 62 26 131
2014 VM-03 7 42 8 22 21 0 0 49 44 103
2014 VM-04 10 22 16 23 29 0 0 32 52 49
2014 VM-05 11 34 6 28 22 0 0 45 50 18
2011 VM 16 33 13 23 15 0 0 49 38 454
2011 VM-01 25 22 14 22 18 0 0 46 40 125
2011 VM-02 15 43 12 19 12 0 0 58 30 128
2011 VM-03 13 37 13 24 13 0 0 50 38 120
2011 VM-04 6 31 17 24 20 0 2 39 44 51
2011 VM-05 9 35 13 26 17 0 0 43 43 23
2008 VM 17 40 15 17 12 0 0 56 29 332
2008 VM-01 17 45 15 12 10 0 0 62 22 98
2008 VM-02 21 50 12 15 2 0 0 71 17 104
2008 VM-03 16 29 17 17 21 0 0 45 38 71
2008 VM-04 5 36 12 25 22 0 0 41 47 40
2008 VM-05 18 0 16 49 16 0 0 18 66 12

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 38 42 9 9 2 0 0 80 11 421
2018 VM-01 36 47 9 6 2 0 0 83 8 118
2018 VM-02 34 39 11 14 2 1 0 74 16 132
2018 VM-03 43 38 10 6 2 0 0 81 8 79
2018 VM-04 46 42 0 7 5 0 0 88 12 54
2018 VM-05 47 41 8 4 0 0 0 88 4 25
2017 VM 39 40 11 6 3 0 0 79 10 429
2017 VM-01 31 43 13 10 3 0 0 74 13 130
2017 VM-02 34 42 13 7 4 0 0 75 12 134
2017 VM-03 51 31 13 3 3 0 0 82 5 75
2017 VM-04 51 36 6 4 4 0 0 87 8 51
2017 VM-05 58 34 4 4 0 0 0 92 4 24
2014 VM 40 39 10 8 3 0 0 79 11 469
2014 VM-01 37 34 16 8 5 0 0 71 13 158
2014 VM-02 36 45 11 8 1 0 0 81 8 131
2014 VM-03 41 40 7 9 3 0 0 81 12 103
2014 VM-04 47 40 0 11 2 0 0 87 13 49
2014 VM-05 55 39 6 0 0 0 0 94 0 18
2011 VM 43 39 9 7 2 0 0 82 9 455
2011 VM-01 41 36 7 11 4 1 0 77 15 125
2011 VM-02 36 42 12 7 3 0 1 78 10 129
2011 VM-03 47 41 8 3 0 0 0 89 3 120
2011 VM-04 49 36 8 6 2 0 0 85 8 51
2011 VM-05 61 30 9 0 0 0 0 91 0 23
2008 VM 31 46 12 8 3 0 0 77 11 332
2008 VM-01 30 46 11 6 7 0 0 76 13 98
2008 VM-02 30 49 12 10 0 0 0 79 10 104
2008 VM-03 34 42 11 8 4 0 0 76 13 71
2008 VM-04 35 45 15 2 2 0 0 80 5 40
2008 VM-05 16 59 8 16 0 0 0 75 16 12

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 40 42 9 6 3 0 0 82 9 420
2018 VM-01 40 39 12 6 3 0 0 79 9 120
2018 VM-02 31 46 10 9 4 0 0 77 13 129
2018 VM-03 47 38 9 5 1 0 0 85 6 79
2018 VM-04 54 34 2 5 5 0 0 88 10 54
2018 VM-05 51 45 0 4 0 0 0 96 4 25
2017 VM 42 40 7 6 5 0 0 82 12 429
2017 VM-01 34 42 8 11 5 0 0 76 16 130
2017 VM-02 37 40 7 8 7 0 0 78 15 134
2017 VM-03 48 39 8 1 4 0 0 87 5 75
2017 VM-04 57 34 2 4 4 0 0 90 8 51
2017 VM-05 62 29 8 0 0 0 0 92 0 24
2014 VM 44 39 6 7 4 0 0 83 11 469
2014 VM-01 41 33 9 9 7 1 0 74 17 158
2014 VM-02 42 42 6 7 3 0 0 84 10 131
2014 VM-03 45 46 3 4 2 0 0 91 6 103
2014 VM-04 57 26 2 10 4 0 0 83 15 49
2014 VM-05 44 56 0 0 0 0 0 100 0 18
2011 VM 43 43 7 5 2 0 0 86 7 453
2011 VM-01 41 38 8 11 2 0 0 79 13 125
2011 VM-02 36 44 10 5 5 0 0 80 10 128
2011 VM-03 43 50 4 2 0 1 0 94 2 120
2011 VM-04 53 42 4 2 0 0 0 94 2 51
2011 VM-05 65 30 4 0 0 0 0 96 0 23
2008 VM 37 46 7 5 4 0 0 83 10 332
2008 VM-01 35 42 10 5 8 0 0 77 13 98
2008 VM-02 37 47 10 5 1 0 1 84 6 104
2008 VM-03 36 52 1 7 4 0 0 87 11 71
2008 VM-04 50 45 0 3 2 0 0 95 5 40
2008 VM-05 34 49 0 8 8 0 0 84 16 12

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 12 27 22 21 18 1 0 39 39 421
2018 VM-01 18 28 19 20 14 1 0 46 35 119
2018 VM-02 9 32 25 21 12 1 0 41 34 131
2018 VM-03 16 19 17 20 26 1 0 35 47 80
2018 VM-04 4 18 24 20 34 0 0 22 54 53
2018 VM-05 8 27 32 21 8 4 0 37 30 25
2017 VM 11 32 18 20 17 2 0 44 38 426
2017 VM-01 13 28 17 27 13 1 0 42 41 128
2017 VM-02 10 34 24 16 15 1 0 44 32 134
2017 VM-03 12 28 13 21 24 3 0 41 46 75
2017 VM-04 9 31 14 16 27 4 0 41 45 50
2017 VM-05 8 66 17 4 4 0 0 75 8 24
2014 VM 12 30 17 21 19 1 0 43 40 467
2014 VM-01 18 27 15 19 20 1 0 45 40 158
2014 VM-02 10 44 24 12 9 1 0 54 22 130
2014 VM-03 11 31 11 27 20 1 0 42 47 102
2014 VM-04 6 12 18 31 31 2 0 18 63 49
2014 VM-05 6 33 6 34 22 0 0 39 56 18
2011 VM 13 29 17 22 18 1 0 43 40 454
2011 VM-01 19 28 14 19 19 0 0 47 38 125
2011 VM-02 12 34 19 22 12 1 0 46 35 128
2011 VM-03 11 29 19 25 16 1 0 40 41 120
2011 VM-04 4 30 17 16 31 2 0 35 48 51
2011 VM-05 17 17 4 26 35 0 0 35 61 23
2008 VM 12 28 21 20 18 1 0 41 38 332
2008 VM-01 16 34 27 10 12 1 0 51 23 98
2008 VM-02 11 37 20 20 11 1 0 48 31 104
2008 VM-03 13 20 13 31 24 0 0 33 55 71
2008 VM-04 5 16 22 20 37 0 0 21 57 40
2008 VM-05 0 8 25 25 33 10 0 9 64 12

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 15 27 19 15 22 1 1 43 38 424
2018 VM-01 14 33 22 13 18 1 0 47 31 120
2018 VM-02 13 31 13 18 23 1 2 45 42 132
2018 VM-03 22 21 17 18 21 1 0 43 40 80
2018 VM-04 11 16 25 11 38 0 0 26 48 54
2018 VM-05 24 31 24 9 4 4 4 60 14 25
2017 VM 13 34 16 15 19 2 1 49 35 428
2017 VM-01 16 29 18 17 16 2 2 47 34 130
2017 VM-02 11 33 19 13 22 1 1 45 35 134
2017 VM-03 12 41 12 15 20 1 0 53 35 75
2017 VM-04 6 32 17 20 19 6 0 40 41 51
2017 VM-05 22 58 0 17 4 0 0 79 21 24
2014 VM 17 30 14 16 20 2 2 49 37 469
2014 VM-01 20 27 15 17 20 2 0 48 37 158
2014 VM-02 22 32 14 13 14 1 4 57 29 131
2014 VM-03 14 35 10 15 22 3 1 51 39 103
2014 VM-04 4 24 21 23 24 2 2 30 49 49
2014 VM-05 11 39 17 6 22 6 0 53 29 18
2011 VM 17 32 15 14 19 1 2 51 35 454
2011 VM-01 18 30 13 15 22 1 1 49 38 125
2011 VM-02 16 32 17 11 21 2 1 50 33 128
2011 VM-03 17 32 15 17 14 0 4 52 32 120
2011 VM-04 13 40 11 15 20 0 0 53 35 51
2011 VM-05 22 39 9 4 22 0 4 64 27 23
2008 VM 16 39 15 13 13 2 2 58 27 332
2008 VM-01 18 39 21 9 7 2 3 60 17 98
2008 VM-02 19 49 8 12 10 1 1 70 23 104
2008 VM-03 16 28 20 17 17 1 1 45 34 71
2008 VM-04 8 35 10 14 22 7 2 48 41 40
2008 VM-05 8 51 0 16 16 0 8 64 36 12

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 23 38 16 15 8 0 0 61 23 419
2018 VM-01 23 37 20 13 6 1 0 61 19 118
2018 VM-02 17 37 17 20 9 0 0 55 29 131
2018 VM-03 34 38 10 9 9 0 0 72 18 80
2018 VM-04 15 37 20 18 9 0 0 52 28 53
2018 VM-05 37 42 13 4 4 0 0 79 8 24
2017 VM 19 45 14 13 9 0 0 64 22 427
2017 VM-01 15 42 19 12 12 1 0 57 23 129
2017 VM-02 14 50 15 13 8 0 0 64 21 133
2017 VM-03 32 37 7 21 4 0 0 69 25 75
2017 VM-04 16 45 14 11 14 2 0 62 25 51
2017 VM-05 33 54 4 4 4 0 0 87 8 24
2014 VM 16 43 13 16 11 0 0 60 27 469
2014 VM-01 14 39 17 16 12 1 1 54 29 158
2014 VM-02 16 48 14 14 8 0 0 64 21 131
2014 VM-03 17 43 10 20 10 0 1 60 30 103
2014 VM-04 12 47 6 14 20 0 0 59 34 49
2014 VM-05 33 45 0 6 17 0 0 78 22 18
2011 VM 23 41 14 13 9 0 0 64 22 455
2011 VM-01 19 36 15 16 14 0 0 55 30 125
2011 VM-02 22 36 16 15 11 0 1 58 26 129
2011 VM-03 24 49 11 10 6 1 0 73 16 120
2011 VM-04 26 47 11 12 4 0 0 73 16 51
2011 VM-05 39 39 9 9 4 0 0 78 13 23

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 25 34 20 12 8 0 0 60 20 421
2018 VM-01 24 30 26 13 7 0 0 54 20 119
2018 VM-02 20 34 21 16 9 0 0 54 25 132
2018 VM-03 39 31 16 9 5 0 0 70 14 79
2018 VM-04 24 41 13 7 15 0 0 65 22 53
2018 VM-05 32 48 16 0 4 0 0 80 4 25
2017 VM 21 40 17 13 8 0 0 61 22 427
2017 VM-01 13 36 22 16 11 0 2 50 28 129
2017 VM-02 18 38 18 19 7 0 0 56 26 133
2017 VM-03 33 39 13 12 3 0 0 73 14 75
2017 VM-04 22 45 10 4 16 4 0 69 21 51
2017 VM-05 29 54 8 4 4 0 0 83 8 24
2014 VM 24 38 16 11 10 0 0 63 21 469
2014 VM-01 23 34 17 13 13 1 1 57 26 158
2014 VM-02 23 36 23 11 7 0 0 59 18 131
2014 VM-03 26 48 11 8 8 0 0 73 16 103
2014 VM-04 22 33 13 16 16 0 0 55 32 49
2014 VM-05 33 45 6 6 11 0 0 78 17 18

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 20 41 17 13 9 0 0 61 22 423
2018 VM-01 23 39 24 8 6 0 0 61 14 119
2018 VM-02 13 41 18 13 13 1 0 55 27 133
2018 VM-03 24 47 12 12 5 0 0 72 17 80
2018 VM-04 18 36 9 20 17 0 0 54 37 53
2018 VM-05 24 52 8 8 4 0 4 79 12 25
2017 VM 18 43 16 12 10 1 1 62 22 427
2017 VM-01 15 40 20 12 11 2 1 56 23 129
2017 VM-02 15 44 17 12 11 0 1 59 23 133
2017 VM-03 27 42 13 13 4 0 1 69 17 75
2017 VM-04 14 45 10 14 16 2 0 60 30 51
2017 VM-05 25 54 8 4 4 0 4 82 9 24
2014 VM 25 38 16 13 8 0 0 62 21 469
2014 VM-01 27 37 16 11 8 0 0 65 20 158
2014 VM-02 24 41 14 15 6 0 0 65 21 131
2014 VM-03 26 43 15 14 2 0 0 69 16 103
2014 VM-04 18 20 23 14 25 0 0 38 39 49
2014 VM-05 28 28 17 17 11 0 0 56 28 18
2011 VM 29 38 15 13 5 0 0 67 18 452
2011 VM-01 32 30 18 14 6 1 0 62 20 125
2011 VM-02 28 33 17 14 6 0 1 62 21 127
2011 VM-03 28 48 15 7 2 0 0 75 10 120
2011 VM-04 25 44 13 16 2 0 0 69 18 51
2011 VM-05 23 41 0 23 9 5 0 67 33 22

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 13 35 25 14 8 5 0 51 24 425
2018 VM-01 13 31 29 14 8 5 0 46 24 120
2018 VM-02 11 36 21 17 11 3 0 49 29 133
2018 VM-03 17 43 17 10 4 9 0 66 15 80
2018 VM-04 11 31 21 23 12 2 0 43 36 54
2018 VM-05 20 32 40 4 0 4 0 54 4 25
2017 VM 12 36 23 15 9 6 0 51 25 429
2017 VM-01 8 35 24 17 12 3 2 44 31 130
2017 VM-02 13 34 24 16 7 6 0 50 25 134
2017 VM-03 15 42 17 13 4 9 0 63 19 75
2017 VM-04 10 27 27 12 14 10 0 41 29 51
2017 VM-05 29 46 13 8 4 0 0 75 13 24

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 33 37 13 9 8 0 0 70 17 422
2018 VM-01 33 39 14 7 7 0 0 72 13 119
2018 VM-02 20 39 15 11 14 0 1 59 26 132
2018 VM-03 52 33 8 5 1 0 0 86 6 79
2018 VM-04 29 39 9 12 11 0 0 68 23 54
2018 VM-05 49 27 16 8 0 0 0 76 8 25
2017 VM 28 37 12 12 10 0 0 65 23 429
2017 VM-01 22 38 12 13 14 0 1 60 27 130
2017 VM-02 19 38 13 18 12 0 0 57 30 134
2017 VM-03 48 37 5 8 3 0 0 84 10 75
2017 VM-04 25 36 18 6 15 0 0 61 21 51
2017 VM-05 41 29 21 8 0 0 0 71 8 24
2014 VM 30 33 12 12 12 1 0 63 24 467
2014 VM-01 30 32 11 9 17 1 0 63 26 157
2014 VM-02 28 30 16 14 12 0 0 58 26 130
2014 VM-03 30 39 11 16 5 0 0 68 21 103
2014 VM-04 24 31 16 14 12 2 0 56 27 49
2014 VM-05 39 45 0 6 11 0 0 83 17 18
2011 VM 31 35 11 11 12 0 0 66 23 456
2011 VM-01 29 34 10 13 14 0 0 64 27 126
2011 VM-02 26 32 9 16 17 0 0 58 33 129
2011 VM-03 35 37 14 8 4 1 0 73 13 120
2011 VM-04 39 38 6 10 8 0 0 77 17 51
2011 VM-05 30 39 22 0 9 0 0 70 9 23

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 29 34 19 10 9 0 0 63 19 423
2018 VM-01 44 34 11 6 5 0 0 78 11 119
2018 VM-02 20 35 27 11 7 0 0 55 18 132
2018 VM-03 31 31 15 11 12 0 0 62 23 80
2018 VM-04 19 29 23 14 14 0 0 49 28 54
2018 VM-05 13 44 15 12 16 0 0 57 28 25
2017 VM 24 43 17 10 6 0 0 67 16 427
2017 VM-01 29 39 22 8 2 0 0 68 10 129
2017 VM-02 18 46 18 10 8 0 0 64 18 134
2017 VM-03 30 45 7 8 9 1 0 76 17 75
2017 VM-04 12 42 22 12 10 0 2 55 22 50
2017 VM-05 13 37 21 26 4 0 0 49 30 24
2014 VM 24 40 18 10 8 0 0 64 18 469
2014 VM-01 32 46 10 8 4 0 1 78 11 158
2014 VM-02 21 39 25 8 7 0 0 60 15 131
2014 VM-03 23 39 22 12 5 0 0 62 17 103
2014 VM-04 14 28 19 15 23 0 2 43 38 49
2014 VM-05 11 39 17 17 17 0 0 50 34 18
2011 VM 22 35 20 11 11 0 0 58 22 456
2011 VM-01 33 37 17 10 2 0 0 70 13 126
2011 VM-02 22 36 19 8 15 0 0 57 23 129
2011 VM-03 17 37 23 13 11 0 0 53 23 120
2011 VM-04 20 25 18 20 16 2 0 46 36 51
2011 VM-05 9 39 17 13 17 0 4 50 32 23
2008 VM 21 33 22 13 10 0 1 55 23 332
2008 VM-01 35 37 17 4 5 1 1 73 9 98
2008 VM-02 20 36 22 14 8 0 0 56 22 104
2008 VM-03 14 36 19 18 13 0 0 50 31 71
2008 VM-04 10 18 40 13 19 0 0 28 32 40
2008 VM-05 0 25 8 33 25 0 10 27 64 12

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 VM 19 49 31 423
2018 VM-01 15 52 33 118
2018 VM-02 15 54 31 133
2018 VM-03 15 57 27 80
2018 VM-04 31 31 38 54
2018 VM-05 37 36 27 25
2017 VM 18 49 33 426
2017 VM-01 15 49 35 130
2017 VM-02 17 46 37 133
2017 VM-03 18 60 21 74
2017 VM-04 25 37 38 51
2017 VM-05 18 65 18 23
2014 VM 15 49 35 469
2014 VM-01 15 54 31 158
2014 VM-02 12 56 32 131
2014 VM-03 15 43 42 103
2014 VM-04 29 36 35 49
2014 VM-05 28 22 50 18
2011 VM 15 54 31 456
2011 VM-01 15 53 32 126
2011 VM-02 13 55 32 129
2011 VM-03 15 57 28 120
2011 VM-04 20 46 35 51
2011 VM-05 13 65 22 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 VM 39 22 11 14 7 6 78
2018 VM-01 17 39 6 28 0 11 18
2018 VM-02 44 20 10 5 16 5 20
2018 VM-04 30 17 29 12 0 12 17
2017 VM 34 30 9 18 3 5 76
2017 VM-01 10 30 5 40 5 10 20
2017 VM-02 48 26 13 9 0 4 23
2017 VM-03 50 29 0 14 7 0 14
2017 VM-04 31 31 23 15 0 0 13
2014 VM 22 41 5 19 9999 12 73
2014 VM-01 13 46 8 29 9999 4 24
2014 VM-02 20 53 7 7 9999 13 15
2014 VM-03 27 33 0 13 9999 27 15
2014 VM-04 29 29 7 22 9999 13 14
2011 VM 33 31 12 13 9999 10 67
2011 VM-01 26 42 11 21 9999 0 19
2011 VM-02 53 24 0 12 9999 12 17
2011 VM-03 22 33 17 11 9999 17 18
2011 VM-04 31 20 20 10 9999 20 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 44 42 8 5 2 0 0 86 6 422
2018 VM-01 51 38 7 3 0 1 0 90 3 119
2018 VM-02 43 44 8 3 3 0 0 86 6 133
2018 VM-03 40 44 6 8 2 0 0 83 10 80
2018 VM-04 41 38 13 5 4 0 0 78 9 53
2018 VM-05 49 43 4 4 0 0 0 92 4 25
2017 VM 37 41 9 8 4 0 0 78 12 425
2017 VM-01 33 43 9 10 4 1 0 77 14 129
2017 VM-02 39 39 8 8 6 0 0 78 14 132
2017 VM-03 32 48 8 8 4 0 0 80 12 74
2017 VM-04 39 33 14 8 6 0 0 72 14 51
2017 VM-05 54 34 13 0 0 0 0 87 0 24
2014 VM 41 41 9 5 3 1 0 82 9 468
2014 VM-01 43 38 10 6 2 1 0 82 8 157
2014 VM-02 47 35 11 3 4 1 0 82 7 131
2014 VM-03 35 46 8 7 4 0 0 81 11 103
2014 VM-04 41 35 12 6 4 2 0 77 11 49
2014 VM-05 28 61 0 6 6 0 0 89 11 18
2011 VM 39 39 12 6 3 0 0 78 10 453
2011 VM-01 44 29 18 6 3 1 0 73 9 125
2011 VM-02 40 40 12 3 5 0 0 80 8 128
2011 VM-03 34 42 10 11 1 1 1 78 12 120
2011 VM-04 37 42 8 6 7 0 0 79 13 50
2011 VM-05 39 48 9 4 0 0 0 87 4 23
2008 VM 37 42 9 7 5 0 0 79 12 331
2008 VM-01 39 43 10 3 3 1 0 83 6 97
2008 VM-02 46 40 8 5 1 0 0 87 6 104
2008 VM-03 30 38 10 14 8 0 0 68 22 71
2008 VM-04 20 48 7 13 12 0 0 68 25 40
2008 VM-05 51 41 0 8 0 0 0 92 8 12

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 24 46 17 10 4 0 0 69 14 423
2018 VM-01 29 45 16 8 3 0 0 74 10 120
2018 VM-02 22 54 14 7 4 0 0 75 11 133
2018 VM-03 23 36 24 11 6 0 0 59 17 78
2018 VM-04 14 41 18 22 5 0 0 55 27 54
2018 VM-05 24 52 16 8 0 0 0 76 8 25
2017 VM 21 42 17 13 7 1 0 63 20 428
2017 VM-01 22 46 13 14 5 0 0 68 19 130
2017 VM-02 28 34 18 12 7 0 0 63 19 134
2017 VM-03 12 48 20 13 7 0 0 61 20 75
2017 VM-04 16 30 20 18 10 6 0 49 30 50
2017 VM-05 17 63 7 8 4 0 0 80 13 24
2014 VM 25 40 17 12 5 0 0 65 18 469
2014 VM-01 32 39 13 10 6 0 0 71 16 158
2014 VM-02 31 47 15 5 2 0 0 78 8 131
2014 VM-03 16 37 24 20 4 0 0 53 24 103
2014 VM-04 10 39 16 24 10 0 0 49 34 49
2014 VM-05 22 44 17 12 6 0 0 66 17 18
2011 VM 28 40 17 9 4 1 0 69 13 452
2011 VM-01 37 33 17 9 3 1 0 71 12 123
2011 VM-02 30 41 17 7 4 1 1 71 11 128
2011 VM-03 23 43 19 11 2 1 1 67 13 120
2011 VM-04 21 44 10 14 11 0 0 65 26 51
2011 VM-05 22 48 22 9 0 0 0 70 9 23

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 12 27 36 18 6 0 1 24 40 422
2018 VM-01 10 19 32 29 8 0 3 38 30 120
2018 VM-02 11 39 33 12 5 0 0 17 51 132
2018 VM-03 8 29 43 10 9 1 1 19 37 79
2018 VM-04 23 20 44 9 4 0 0 12 43 54
2018 VM-05 20 16 32 32 0 0 0 32 36 25
2017 VM 11 25 38 16 6 2 2 23 37 422
2017 VM-01 11 21 32 22 9 3 2 32 34 128
2017 VM-02 11 27 41 16 5 0 1 21 38 133
2017 VM-03 8 28 42 8 10 3 1 19 37 74
2017 VM-04 18 25 35 12 2 6 2 15 47 51
2017 VM-05 5 27 50 18 0 0 0 18 32 22
2014 VM 11 33 33 15 5 0 2 21 45 469
2014 VM-01 9 27 28 23 7 1 4 32 38 158
2014 VM-02 7 31 41 13 8 0 1 21 38 131
2014 VM-03 17 38 31 11 3 0 0 14 55 103
2014 VM-04 19 37 30 11 0 0 2 12 57 49
2014 VM-05 11 50 39 0 0 0 0 0 61 18
2011 VM 9 30 40 12 6 1 2 19 41 454
2011 VM-01 5 24 44 14 9 2 2 24 30 125
2011 VM-02 11 33 33 12 8 1 2 21 45 128
2011 VM-03 9 33 40 11 5 1 2 16 43 120
2011 VM-04 11 34 43 11 0 0 0 11 45 51
2011 VM-05 22 26 39 13 0 0 0 13 48 23
2008 VM 10 34 35 13 5 2 3 18 46 332
2008 VM-01 3 26 38 18 8 3 4 29 31 98
2008 VM-02 7 35 39 13 2 1 4 15 43 104
2008 VM-03 14 36 30 13 6 0 1 19 51 71
2008 VM-04 20 45 33 0 0 2 0 0 66 40
2008 VM-05 25 49 16 0 10 0 0 10 74 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 17 24 28 21 7 1 2 29 42 424
2018 VM-01 13 24 20 24 12 1 6 38 40 120
2018 VM-02 22 24 30 17 6 0 0 23 46 133
2018 VM-03 17 18 31 26 6 1 1 33 36 80
2018 VM-04 18 29 32 14 5 2 0 20 48 54
2018 VM-05 12 24 33 31 0 0 0 31 36 25
2017 VM 16 26 28 18 7 2 2 26 44 425
2017 VM-01 12 20 32 23 8 2 3 33 33 130
2017 VM-02 14 30 28 21 4 2 1 26 46 133
2017 VM-03 24 23 28 11 10 1 4 22 49 74
2017 VM-04 26 27 25 12 6 4 0 19 55 51
2017 VM-05 8 47 21 13 11 0 0 24 55 24
2014 VM 17 30 27 14 8 2 1 23 50 467
2014 VM-01 12 25 26 17 11 6 3 31 41 157
2014 VM-02 13 28 30 20 8 1 1 28 41 131
2014 VM-03 24 38 27 5 6 0 0 11 62 103
2014 VM-04 30 36 17 14 2 0 2 16 67 48
2014 VM-05 33 45 17 6 0 0 0 6 78 18
2011 VM 9 26 29 21 10 3 2 33 37 453
2011 VM-01 4 26 26 18 16 6 3 38 33 125
2011 VM-02 10 24 30 20 12 2 2 33 36 128
2011 VM-03 13 23 32 24 5 2 2 30 37 119
2011 VM-04 10 30 29 23 6 2 0 30 40 51
2011 VM-05 13 39 22 26 0 0 0 26 52 23
2008 VM 18 25 27 18 8 1 2 27 45 332
2008 VM-01 12 11 28 27 15 4 3 45 25 98
2008 VM-02 9 27 33 25 5 0 2 30 36 104
2008 VM-03 24 28 29 8 7 0 3 16 54 71
2008 VM-04 40 42 8 7 0 0 2 8 84 40
2008 VM-05 41 41 18 0 0 0 0 0 82 12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 16 27 34 14 5 2 2 19 45 421
2018 VM-01 12 27 34 13 8 3 4 22 42 119
2018 VM-02 12 31 32 17 4 1 3 22 45 133
2018 VM-03 15 28 32 15 6 2 1 22 45 79
2018 VM-04 35 18 36 7 2 2 0 9 54 53
2018 VM-05 20 21 44 15 0 0 0 15 41 25
2017 VM 18 26 29 17 5 2 3 23 46 422
2017 VM-01 12 23 30 23 6 2 5 31 37 126
2017 VM-02 10 30 37 14 5 1 3 20 41 134
2017 VM-03 25 26 23 19 6 0 1 25 52 74
2017 VM-04 37 20 19 10 4 6 4 16 63 51
2017 VM-05 27 35 29 4 4 0 0 9 62 23
2014 VM 22 25 30 11 7 3 2 18 50 465
2014 VM-01 10 23 33 13 8 7 5 24 38 154
2014 VM-02 10 28 37 12 8 2 2 21 40 131
2014 VM-03 36 27 25 8 4 0 0 12 63 103
2014 VM-04 44 25 18 4 8 0 2 12 70 49
2014 VM-05 61 17 17 6 0 0 0 6 78 18
2011 VM 19 31 24 12 8 4 2 21 53 453
2011 VM-01 9 27 22 15 14 7 5 34 41 125
2011 VM-02 12 35 26 10 9 5 3 21 51 128
2011 VM-03 26 30 26 12 4 2 1 16 57 119
2011 VM-04 33 30 23 8 6 0 0 14 63 51
2011 VM-05 48 26 13 13 0 0 0 13 74 23
2008 VM 17 24 37 13 5 1 3 19 42 330
2008 VM-01 7 16 42 16 12 0 5 30 25 97
2008 VM-02 8 17 49 18 2 3 3 22 27 103
2008 VM-03 20 35 28 10 4 1 1 15 56 71
2008 VM-04 44 33 20 3 0 0 0 3 77 40
2008 VM-05 41 51 8 0 0 0 0 0 92 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 7 19 36 26 10 1 2 37 26 420
2018 VM-01 3 18 28 30 18 2 3 50 22 120
2018 VM-02 7 20 40 23 7 1 2 31 28 132
2018 VM-03 4 21 36 31 8 0 1 39 25 77
2018 VM-04 16 16 39 25 4 0 0 29 32 54
2018 VM-05 12 27 41 20 0 0 0 20 39 25
2017 VM 8 16 32 29 10 2 3 41 26 420
2017 VM-01 6 10 28 34 15 3 5 53 17 127
2017 VM-02 4 22 33 29 10 1 2 40 26 132
2017 VM-03 8 11 37 32 8 0 4 42 20 73
2017 VM-04 26 15 30 19 4 6 0 24 44 51
2017 VM-05 9 42 29 16 4 0 0 20 51 24
2014 VM 10 18 36 22 11 1 2 35 28 468
2014 VM-01 3 15 34 24 17 4 4 44 19 157
2014 VM-02 6 17 38 27 11 1 1 38 23 131
2014 VM-03 14 20 39 17 10 0 0 27 34 103
2014 VM-04 21 25 33 17 4 0 0 21 46 49
2014 VM-05 39 22 33 0 6 0 0 6 61 18
2011 VM 9 23 34 20 10 1 3 31 33 453
2011 VM-01 5 16 27 26 18 2 6 48 23 125
2011 VM-02 6 22 38 18 11 2 4 30 29 129
2011 VM-03 8 28 39 19 3 2 1 23 37 118
2011 VM-04 20 21 37 14 8 0 0 22 41 51
2011 VM-05 26 39 17 17 0 0 0 17 65 23
2008 VM 10 22 32 23 8 1 3 32 34 332
2008 VM-01 5 10 31 30 16 2 6 50 17 98
2008 VM-02 3 25 42 22 5 1 2 28 29 104
2008 VM-03 11 28 29 25 4 0 1 30 40 71
2008 VM-04 29 33 25 11 0 0 2 11 63 40
2008 VM-05 41 25 16 8 0 0 10 9 73 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 22 31 27 14 6 1 1 20 53 421
2018 VM-01 10 26 29 24 8 2 1 34 37 119
2018 VM-02 22 37 30 6 4 1 0 11 59 133
2018 VM-03 26 26 25 12 7 1 2 20 54 79
2018 VM-04 39 34 20 4 4 0 0 7 73 53
2018 VM-05 28 33 20 19 0 0 0 19 61 25
2017 VM 21 23 32 15 6 1 2 21 46 424
2017 VM-01 14 17 34 23 7 1 3 32 33 128
2017 VM-02 19 31 31 13 6 0 1 19 50 134
2017 VM-03 24 21 34 11 8 0 3 19 46 74
2017 VM-04 40 25 21 8 2 4 0 10 67 51
2017 VM-05 34 21 34 7 4 0 0 11 55 24
2014 VM 28 26 26 11 6 0 1 18 55 467
2014 VM-01 19 19 30 21 8 1 3 30 39 156
2014 VM-02 23 37 23 8 9 1 0 17 60 131
2014 VM-03 33 28 28 6 5 0 1 11 61 103
2014 VM-04 52 20 18 6 2 0 2 8 73 49
2014 VM-05 61 17 17 6 0 0 0 6 78 18
2011 VM 28 29 24 11 6 0 2 17 58 453
2011 VM-01 19 22 28 14 14 1 3 28 42 125
2011 VM-02 30 28 23 14 4 0 1 18 58 128
2011 VM-03 29 36 25 7 2 1 1 8 66 119
2011 VM-04 33 38 16 10 2 0 2 12 72 51
2011 VM-05 48 22 22 9 0 0 0 9 70 23
2008 VM 27 28 27 10 4 2 3 14 58 330
2008 VM-01 13 24 27 18 8 4 6 29 41 97
2008 VM-02 31 28 29 8 1 1 2 9 61 103
2008 VM-03 28 28 29 7 3 1 3 11 59 71
2008 VM-04 45 33 17 2 0 2 0 3 80 40
2008 VM-05 41 33 26 0 0 0 0 0 74 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 12 18 31 22 11 3 2 36 32 420
2018 VM-01 7 21 24 25 14 5 3 44 31 118
2018 VM-02 17 19 32 19 8 2 2 28 38 133
2018 VM-03 6 23 31 22 15 2 1 38 30 79
2018 VM-04 16 11 41 20 9 4 0 29 28 53
2018 VM-05 12 8 37 39 4 0 0 43 20 25
2017 VM 12 19 29 23 11 3 3 37 32 421
2017 VM-01 9 14 29 27 14 5 2 44 25 128
2017 VM-02 10 26 33 20 8 2 2 29 37 132
2017 VM-03 9 18 29 28 11 0 4 41 29 74
2017 VM-04 24 18 27 14 14 2 2 28 43 51
2017 VM-05 8 25 13 30 16 0 8 50 37 24
2014 VM 14 19 30 18 14 1 3 34 35 466
2014 VM-01 9 15 31 17 19 4 5 39 26 156
2014 VM-02 16 23 25 21 14 1 1 35 40 131
2014 VM-03 13 18 39 16 12 0 2 29 32 103
2014 VM-04 18 21 27 20 8 0 6 30 42 49
2014 VM-05 11 33 34 17 6 0 0 22 44 18
2011 VM 13 23 27 21 10 3 3 33 38 451
2011 VM-01 10 22 22 24 13 7 2 41 35 123
2011 VM-02 12 25 26 20 11 2 3 33 40 128
2011 VM-03 14 24 32 18 7 2 3 27 40 119
2011 VM-04 18 17 25 30 6 0 4 37 36 51
2011 VM-05 17 22 35 17 4 0 4 23 41 23
2008 VM 13 24 25 23 8 2 5 33 40 332
2008 VM-01 7 17 24 30 13 4 4 47 27 98
2008 VM-02 16 23 23 25 8 1 5 35 41 104
2008 VM-03 11 29 26 18 8 1 6 28 44 71
2008 VM-04 27 27 28 15 0 0 2 16 56 40
2008 VM-05 16 41 33 0 0 0 10 0 64 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 17 24 33 16 6 2 2 23 43 421
2018 VM-01 8 20 35 23 7 4 3 32 30 119
2018 VM-02 14 27 34 17 6 1 1 24 42 132
2018 VM-03 16 25 34 13 6 2 2 21 43 79
2018 VM-04 35 26 26 6 5 2 0 11 62 54
2018 VM-05 36 21 35 8 0 0 0 8 57 25
2017 VM 15 22 34 17 6 3 3 24 39 424
2017 VM-01 10 15 35 20 9 5 6 32 28 128
2017 VM-02 9 23 39 19 6 2 2 26 34 134
2017 VM-03 16 32 28 17 5 0 3 23 49 74
2017 VM-04 37 16 29 8 2 6 2 11 57 51
2017 VM-05 22 29 41 4 4 0 0 8 51 24
2014 VM 19 23 31 13 8 2 3 23 44 468
2014 VM-01 8 20 36 18 10 4 5 30 31 157
2014 VM-02 14 22 33 15 11 2 2 27 38 131
2014 VM-03 31 27 23 10 9 0 1 19 58 103
2014 VM-04 34 19 32 8 2 0 6 10 56 49
2014 VM-05 34 44 17 0 6 0 0 6 78 18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 39 36 9 9 7 0 0 75 16 423
2018 VM-01 29 39 11 10 10 1 0 69 20 119
2018 VM-02 42 39 9 7 2 0 1 82 9 133
2018 VM-03 50 26 6 8 7 1 0 78 16 79
2018 VM-04 28 36 11 9 16 0 0 65 25 54
2018 VM-05 64 16 4 12 4 0 0 80 16 25
2017 VM 36 38 9 9 7 0 0 75 16 428
2017 VM-01 28 39 10 11 11 1 0 68 22 130
2017 VM-02 39 40 10 7 4 0 1 79 11 134
2017 VM-03 49 30 8 8 5 0 0 79 13 75
2017 VM-04 29 31 14 16 8 2 0 61 25 50
2017 VM-05 54 38 0 4 0 0 4 96 4 24
2014 VM 47 34 7 6 7 0 0 81 13 469
2014 VM-01 45 32 6 6 10 0 0 77 16 158
2014 VM-02 54 30 9 4 2 0 0 85 6 131
2014 VM-03 45 37 2 11 6 0 0 82 16 103
2014 VM-04 37 43 6 0 14 0 0 80 14 49
2014 VM-05 61 28 11 0 0 0 0 89 0 18

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 42 41 8 7 2 0 0 83 9 424
2018 VM-01 34 46 11 4 5 0 0 80 9 120
2018 VM-02 41 42 7 9 0 0 1 83 9 133
2018 VM-03 55 28 8 5 4 0 0 83 9 79
2018 VM-04 40 42 7 11 0 0 0 82 11 54
2018 VM-05 56 32 4 4 4 0 0 88 8 25
2017 VM 41 38 11 7 3 0 0 79 10 427
2017 VM-01 36 36 19 8 2 0 0 71 10 129
2017 VM-02 35 45 10 7 2 0 0 81 9 134
2017 VM-03 56 36 3 3 3 0 0 92 5 75
2017 VM-04 41 25 14 10 10 0 0 66 20 51
2017 VM-05 62 38 0 0 0 0 0 100 0 24
2014 VM 38 43 9 6 3 0 0 81 10 468
2014 VM-01 41 39 11 4 5 0 0 80 10 157
2014 VM-02 36 52 5 6 2 0 0 88 8 131
2014 VM-03 39 39 11 9 2 0 0 79 11 103
2014 VM-04 35 43 8 8 6 0 0 78 14 49
2014 VM-05 50 45 6 0 0 0 0 94 0 18

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 34 42 15 6 2 1 0 76 8 423
2018 VM-01 30 42 20 6 2 1 0 72 8 120
2018 VM-02 27 49 15 6 2 0 0 77 8 132
2018 VM-03 45 35 11 5 2 1 0 82 7 79
2018 VM-04 34 36 13 9 5 2 2 73 14 54
2018 VM-05 56 36 4 0 4 0 0 92 4 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 39 38 14 4 3 2 0 78 7 423
2018 VM-01 36 40 15 3 4 2 0 77 8 118
2018 VM-02 45 33 11 6 4 1 0 79 10 133
2018 VM-03 42 38 12 2 2 5 0 83 4 80
2018 VM-04 33 36 21 4 4 4 0 71 7 54
2018 VM-05 32 52 16 0 0 0 0 84 0 25
2017 VM 37 40 13 2 3 4 1 80 6 427
2017 VM-01 33 40 15 4 5 3 1 76 9 129
2017 VM-02 40 41 12 1 3 2 1 84 4 133
2017 VM-03 41 45 8 3 0 4 0 89 3 75
2017 VM-04 31 29 22 2 6 10 0 67 9 51
2017 VM-05 42 45 8 0 0 0 4 91 0 24
2014 VM 44 35 11 2 4 3 1 83 6 469
2014 VM-01 42 32 11 4 8 1 1 75 13 158
2014 VM-02 52 34 9 1 2 1 2 87 3 131
2014 VM-03 39 41 12 2 1 4 1 85 3 103
2014 VM-04 36 40 12 2 0 10 0 84 2 49
2014 VM-05 50 34 17 0 0 0 0 83 0 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 35 42 12 7 4 1 0 78 11 422
2018 VM-01 40 34 12 8 5 1 0 75 13 117
2018 VM-02 35 44 10 7 4 1 0 79 11 133
2018 VM-03 37 49 7 6 0 0 0 86 6 80
2018 VM-04 25 42 21 5 7 0 0 67 12 54
2018 VM-05 39 49 4 4 0 4 0 92 4 25
2017 VM 32 44 14 4 3 2 0 78 8 429
2017 VM-01 29 44 12 5 7 4 0 76 12 130
2017 VM-02 31 44 19 2 2 1 0 77 5 134
2017 VM-03 38 43 10 5 0 3 0 84 5 75
2017 VM-04 29 41 18 6 4 2 0 72 10 51
2017 VM-05 42 45 8 4 0 0 0 87 4 24
2014 VM 37 43 9 6 3 2 0 81 9 469
2014 VM-01 39 37 10 7 5 1 0 78 12 158
2014 VM-02 40 43 11 4 2 1 0 84 5 131
2014 VM-03 35 47 7 7 1 3 0 85 8 103
2014 VM-04 37 39 10 4 6 4 0 79 10 49
2014 VM-05 39 45 0 11 0 6 0 88 12 18
2011 VM 31 38 16 8 5 2 0 71 13 456
2011 VM-01 34 27 17 13 6 3 0 63 20 126
2011 VM-02 29 45 13 6 5 1 1 75 12 129
2011 VM-03 29 42 18 7 3 2 0 72 10 120
2011 VM-04 25 43 21 4 4 2 0 70 9 51
2011 VM-05 39 35 22 0 0 4 0 77 0 23

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 38 38 12 8 4 0 0 76 12 421
2018 VM-01 40 36 14 8 3 0 0 75 11 118
2018 VM-02 40 34 12 8 5 1 0 74 14 132
2018 VM-03 39 49 7 5 0 0 0 88 5 79
2018 VM-04 25 45 12 11 7 0 0 70 18 54
2018 VM-05 47 24 16 9 4 0 0 71 13 25
2017 VM 34 41 11 9 5 0 0 75 14 429
2017 VM-01 35 38 12 7 7 1 0 74 14 130
2017 VM-02 33 46 8 8 4 0 0 79 13 134
2017 VM-03 34 41 12 12 1 0 0 75 13 75
2017 VM-04 24 35 19 12 10 0 0 59 22 51
2017 VM-05 54 38 0 4 4 0 0 92 8 24
2014 VM 41 33 12 8 6 1 0 74 13 469
2014 VM-01 43 34 10 4 9 0 0 77 13 158
2014 VM-02 47 32 12 7 2 0 0 79 9 131
2014 VM-03 39 32 11 12 5 1 0 72 17 103
2014 VM-04 30 29 12 16 8 4 0 61 26 49
2014 VM-05 50 28 11 6 6 0 0 78 11 18
2011 VM 32 37 17 8 6 0 0 69 15 455
2011 VM-01 34 31 15 11 8 0 0 66 19 125
2011 VM-02 34 37 17 5 7 0 1 71 12 129
2011 VM-03 28 44 16 7 6 0 0 72 12 120
2011 VM-04 29 31 26 12 2 0 0 60 14 51
2011 VM-05 30 43 9 9 9 0 0 74 17 23
2008 VM 29 35 15 10 10 1 0 64 21 332
2008 VM-01 41 29 14 8 7 1 0 70 15 98
2008 VM-02 34 39 17 4 5 1 0 74 9 104
2008 VM-03 24 39 13 11 13 0 0 63 24 71
2008 VM-04 5 30 13 25 27 0 0 36 52 40
2008 VM-05 18 25 16 33 8 0 0 42 41 12

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 19 35 21 12 6 3 3 58 19 424
2018 VM-01 18 33 27 8 9 2 3 54 18 120
2018 VM-02 17 42 20 16 2 1 1 61 19 133
2018 VM-03 23 35 13 7 6 9 7 69 15 79
2018 VM-04 12 32 22 18 13 4 0 46 32 54
2018 VM-05 45 23 20 8 0 0 4 71 8 25
2017 VM 20 35 18 13 8 3 4 59 22 428
2017 VM-01 15 40 15 14 11 2 2 58 26 130
2017 VM-02 20 39 16 13 8 1 2 61 22 134
2017 VM-03 27 21 23 11 4 7 8 55 17 75
2017 VM-04 13 28 18 16 14 6 4 46 34 50
2017 VM-05 33 38 13 8 0 4 4 77 9 24
2014 VM 29 35 12 11 9 2 3 67 21 469
2014 VM-01 31 34 9 11 12 1 2 67 24 158
2014 VM-02 28 45 12 7 6 0 2 74 13 131
2014 VM-03 33 25 18 15 6 3 0 60 21 103
2014 VM-04 17 28 13 16 12 2 12 53 32 49
2014 VM-05 39 39 0 11 0 6 6 88 12 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 31 41 13 10 3 2 0 74 14 423
2018 VM-01 32 39 14 8 3 3 0 74 11 119
2018 VM-02 38 43 9 8 1 1 0 81 10 133
2018 VM-03 26 48 11 12 1 0 1 75 14 79
2018 VM-04 24 32 19 14 9 2 0 57 23 54
2018 VM-05 40 44 12 0 4 0 0 84 4 25
2017 VM 30 43 12 9 3 2 0 75 12 428
2017 VM-01 21 49 11 11 5 2 2 73 16 130
2017 VM-02 40 39 10 7 1 1 0 81 8 134
2017 VM-03 28 46 16 8 1 1 0 75 9 75
2017 VM-04 24 28 20 16 8 4 0 54 25 50
2017 VM-05 38 50 7 4 0 0 0 89 4 24
2014 VM 40 40 10 5 3 1 0 82 8 469
2014 VM-01 44 34 13 6 2 1 0 79 8 158
2014 VM-02 38 50 6 3 2 1 0 89 5 131
2014 VM-03 44 35 12 6 3 0 0 79 9 103
2014 VM-04 27 45 14 3 8 2 0 73 12 49
2014 VM-05 39 45 0 6 6 6 0 88 12 18
2011 VM 37 33 14 8 6 2 0 72 15 452
2011 VM-01 34 36 15 8 2 5 0 74 11 123
2011 VM-02 37 34 14 8 5 2 0 72 13 128
2011 VM-03 40 32 10 9 6 3 1 74 16 120
2011 VM-04 37 25 18 10 10 0 0 62 20 51
2011 VM-05 35 26 13 9 17 0 0 61 26 23
2008 VM 25 35 13 14 10 3 1 62 25 331
2008 VM-01 24 33 13 15 8 4 2 61 25 98
2008 VM-02 32 48 9 7 4 1 0 80 11 103
2008 VM-03 28 24 16 14 11 6 1 56 27 71
2008 VM-04 2 30 13 22 27 5 0 35 52 40
2008 VM-05 16 25 26 16 8 0 8 45 27 12

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 29 41 19 6 5 0 0 70 10 425
2018 VM-01 32 40 18 5 5 0 0 72 10 120
2018 VM-02 34 44 15 5 2 0 0 78 7 133
2018 VM-03 25 43 17 5 6 1 1 71 12 80
2018 VM-04 21 28 31 11 9 0 0 49 20 54
2018 VM-05 32 35 20 9 4 0 0 67 13 25

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 16 30 19 11 15 7 2 50 29 424
2018 VM-01 17 25 25 9 18 6 1 45 29 120
2018 VM-02 17 38 14 11 14 4 2 59 26 132
2018 VM-03 15 31 15 12 10 13 4 56 26 80
2018 VM-04 5 25 18 18 27 7 0 33 48 54
2018 VM-05 19 33 16 8 12 8 4 59 23 25
2017 VM 14 32 15 18 14 6 1 49 35 427
2017 VM-01 8 36 16 19 14 6 1 47 36 129
2017 VM-02 19 35 16 16 10 4 0 57 27 134
2017 VM-03 15 33 12 16 16 8 1 52 35 75
2017 VM-04 6 16 12 36 22 6 2 24 63 50
2017 VM-05 29 28 22 4 13 0 4 60 17 24
2014 VM 21 24 17 18 14 5 0 48 34 469
2014 VM-01 20 26 14 19 17 4 1 48 38 158
2014 VM-02 29 27 17 15 8 4 1 59 24 131
2014 VM-03 15 23 20 23 12 7 0 41 37 103
2014 VM-04 10 17 21 18 26 8 0 29 48 49
2014 VM-05 50 6 17 6 12 11 0 62 19 18
2011 VM 21 31 15 12 14 6 1 56 28 456
2011 VM-01 19 31 17 9 21 4 0 52 31 126
2011 VM-02 21 40 12 13 10 3 2 64 24 129
2011 VM-03 24 27 13 15 8 10 2 59 27 120
2011 VM-04 13 26 19 14 18 8 2 43 35 51
2011 VM-05 22 30 22 0 13 13 0 60 15 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 VM 13 87 424
2018 VM-01 13 88 120
2018 VM-02 13 87 133
2018 VM-03 14 86 79

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 VM 36 56
2018 VM-01 40 15
2018 VM-03 57 11

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 VM 59 56
2018 VM-01 60 15
2018 VM-02 71 17

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 VM 21 56
2018 VM-02 47 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 VM 0 56
2018 VM-01 0 15
2018 VM-02 0 17
2018 VM-03 0 11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 VM 14 56

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 VM 39 56
2018 VM-01 47 15
2018 VM-02 35 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 VM 38 56
2018 VM-02 59 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 VM 40 56
2018 VM-01 33 15
2018 VM-02 29 17
2018 VM-03 46 11

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 VM 41 56
2018 VM-01 33 15
2018 VM-02 47 17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 VM 39 56
2018 VM-01 33 15
2018 VM-02 41 17
2018 VM-03 54 11

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 VM 39 56
2018 VM-01 53 15
2018 VM-03 45 11

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 VM 28 56
2018 VM-02 29 17
2018 VM-03 57 11

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 VM 11 56
2018 VM-03 0 11

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 VM 48 56
2018 VM-01 40 15
2018 VM-02 47 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 VM 32 56
2018 VM-01 40 15
2018 VM-02 41 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 VM 51 56
2018 VM-01 47 15
2018 VM-02 29 17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 VM 32 56
2018 VM-03 45 11

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 VM 9 56
2018 VM-01 0 15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 VM 18 56
2018 VM-02 41 17

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 VM 11 56
2018 VM-03 0 11

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 VM 26 56
2018 VM-02 29 17

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 VM 15 55

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 VM 11 55

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 VM 9 55
2018 VM-03 0 11

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 VM 14 55

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 VM 9 55
2018 VM-03 0 11

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 VM 13 55
2018 VM-01 33 15
2018 VM-03 0 11

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 VM 38 55
2018 VM-01 47 15
2018 VM-02 31 16

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 VM 15 55
2018 VM-01 0 15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 VM 46 55
2018 VM-01 47 15
2018 VM-02 44 16
2018 VM-03 46 11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 VM 50 55
2018 VM-01 53 15
2018 VM-02 56 16
2018 VM-03 43 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 17 26 17 8 8 20 4 56 21 424
2018 VM-01 18 26 19 7 9 17 4 56 20 120
2018 VM-02 23 28 18 9 5 14 3 61 17 133
2018 VM-03 10 22 9 10 10 32 8 53 32 79
2018 VM-04 7 22 30 4 11 24 2 40 20 54
2018 VM-05 28 32 8 20 4 4 4 66 26 25
2017 VM 14 26 18 10 10 17 5 52 26 429
2017 VM-01 18 22 18 6 13 15 7 52 25 130
2017 VM-02 18 37 19 7 8 8 2 62 17 134
2017 VM-03 0 18 21 13 9 32 7 29 37 75
2017 VM-04 10 15 12 20 12 29 2 36 46 51
2017 VM-05 34 29 8 13 4 4 7 72 19 24
2014 VM 18 23 17 9 9 16 6 54 24 469
2014 VM-01 24 20 14 8 13 13 8 56 27 158
2014 VM-02 24 31 14 8 8 12 4 65 19 131
2014 VM-03 9 22 23 13 7 20 7 43 27 103
2014 VM-04 6 20 27 4 6 30 6 42 16 49
2014 VM-05 22 11 23 11 6 17 11 46 23 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 30 34 20 7 3 4 0 68 11 423
2018 VM-01 32 38 19 6 3 3 0 71 9 120
2018 VM-02 39 34 16 4 2 4 0 76 7 133
2018 VM-03 24 34 20 11 5 5 1 62 17 79
2018 VM-04 21 21 32 13 5 7 0 46 20 53
2018 VM-05 32 40 24 0 4 0 0 72 4 25
2017 VM 25 40 15 9 6 5 1 69 16 429
2017 VM-01 28 37 15 6 8 5 2 69 16 130
2017 VM-02 29 47 11 6 5 2 0 78 11 134
2017 VM-03 17 35 20 16 3 8 1 58 21 75
2017 VM-04 13 33 15 16 10 12 0 53 29 51
2017 VM-05 38 49 13 0 0 0 0 87 0 24
2014 VM 29 33 17 8 6 6 1 67 15 469
2014 VM-01 34 28 13 7 10 7 1 67 19 158
2014 VM-02 38 35 14 5 5 1 1 74 11 131
2014 VM-03 17 39 24 9 3 8 0 61 13 103
2014 VM-04 18 41 17 6 8 10 0 66 15 49
2014 VM-05 44 22 12 11 0 11 0 75 12 18
2011 VM 29 41 15 6 5 4 0 73 11 455
2011 VM-01 33 41 16 4 5 2 0 75 9 126
2011 VM-02 33 44 11 5 5 2 0 78 11 128
2011 VM-03 23 39 19 8 4 8 0 67 13 120
2011 VM-04 21 45 11 10 6 6 0 71 17 51
2011 VM-05 39 43 13 0 0 4 0 86 0 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 VM 12 88 422
2018 VM-01 15 85 119
2018 VM-02 14 86 132
2018 VM-03 6 94 79

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 VM 22 54
2018 VM-01 33 18

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 VM 80 54
2018 VM-02 100 18

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 VM 9 54
2018 VM-01 0 18

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 VM 0 54
2018 VM-01 0 18
2018 VM-02 0 18

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 VM 38 53
2018 VM-01 33 18
2018 VM-02 44 18

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 VM 41 53
2018 VM-01 44 18
2018 VM-02 33 18

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 VM 30 53
2018 VM-01 28 18
2018 VM-02 39 18

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 VM 17 53

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 VM 13 53

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 VM 19 53

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 VM 15 53

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 VM 0 53
2018 VM-01 0 18
2018 VM-02 0 18

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 VM 0 53
2018 VM-01 0 18
2018 VM-02 0 18

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 VM 0 53
2018 VM-01 0 18
2018 VM-02 0 18

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 VM 13 53

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 VM 24 54
2018 VM-01 33 18

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 VM 11 54

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 VM 9 54

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 VM 54 54
2018 VM-01 39 18
2018 VM-02 61 18

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 VM 9 53

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 VM 0 53
2018 VM-01 0 18
2018 VM-02 0 17

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 VM 32 53
2018 VM-01 28 18
2018 VM-02 35 17

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 VM 47 53
2018 VM-01 56 18
2018 VM-02 47 17

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 VM 64 53
2018 VM-01 50 18
2018 VM-02 59 17

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 VM 0 53
2018 VM-01 0 18
2018 VM-02 0 17

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 VM 10 53
2018 VM-01 0 18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 18 21 18 6 5 27 6 57 16 424
2018 VM-01 17 29 18 3 8 21 5 63 14 119
2018 VM-02 27 19 20 8 4 18 4 59 15 133
2018 VM-03 12 15 10 6 4 39 14 59 21 80
2018 VM-04 8 12 28 4 7 41 0 34 18 54
2018 VM-05 28 36 16 4 0 16 0 76 5 25
2017 VM 16 23 16 6 6 27 6 58 18 428
2017 VM-01 17 24 15 5 11 22 7 57 23 130
2017 VM-02 20 31 17 3 6 19 5 66 12 133
2017 VM-03 5 13 18 8 3 45 8 39 22 75
2017 VM-04 12 10 14 14 2 45 4 43 31 51
2017 VM-05 30 34 17 4 0 4 11 75 5 24
2014 VM 20 22 17 5 4 25 7 61 14 469
2014 VM-01 24 16 18 7 8 21 6 55 21 158
2014 VM-02 27 28 11 5 1 20 8 77 9 131
2014 VM-03 11 22 21 5 3 33 5 54 13 103
2014 VM-04 8 19 21 2 4 36 10 50 12 49
2014 VM-05 17 17 17 6 0 33 11 59 10 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 28 34 22 5 3 6 0 67 10 423
2018 VM-01 26 42 20 3 3 4 0 72 7 118
2018 VM-02 41 27 19 5 4 4 0 70 10 133
2018 VM-03 25 36 19 4 2 12 2 71 7 80
2018 VM-04 13 28 31 11 5 11 0 47 18 54
2018 VM-05 28 40 20 4 0 8 0 74 4 25
2017 VM 29 34 17 6 5 8 1 69 12 429
2017 VM-01 25 37 16 7 6 6 3 68 14 130
2017 VM-02 34 38 14 4 6 4 0 75 10 134
2017 VM-03 28 23 25 7 1 15 1 61 9 75
2017 VM-04 25 28 19 8 4 16 0 63 14 51
2017 VM-05 47 41 8 4 0 0 0 87 4 24
2014 VM 33 34 16 5 3 9 1 73 9 469
2014 VM-01 35 31 13 5 7 9 0 73 13 158
2014 VM-02 41 40 10 4 2 3 1 84 6 131
2014 VM-03 24 30 23 8 2 13 0 62 11 103
2014 VM-04 16 39 21 4 2 18 0 67 8 49
2014 VM-05 39 39 6 0 0 11 6 93 0 18
2011 VM 34 44 13 3 2 5 0 81 5 456
2011 VM-01 30 44 17 2 3 3 0 77 6 126
2011 VM-02 40 43 10 3 1 3 0 86 4 129
2011 VM-03 32 46 12 3 1 5 0 83 4 120
2011 VM-04 33 41 6 2 6 12 0 85 9 51
2011 VM-05 35 30 22 0 4 9 0 71 5 23
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 46 29 13 6 5 1 1 76 12 421
2018 VM-01 47 27 17 2 7 0 0 75 8 118
2018 VM-02 37 28 16 11 7 1 0 66 18 133
2018 VM-03 54 32 6 2 4 1 1 88 6 79
2018 VM-04 50 27 7 8 4 4 2 81 12 54
2018 VM-05 56 32 4 0 4 0 4 92 4 25
2017 VM 43 28 13 7 5 3 0 73 13 429
2017 VM-01 38 27 18 9 7 2 0 66 16 130
2017 VM-02 35 31 14 9 7 4 0 69 16 134
2017 VM-03 57 26 8 4 1 4 0 86 5 75
2017 VM-04 43 24 18 4 8 4 0 69 12 51
2017 VM-05 75 25 0 0 0 0 0 100 0 24

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 31 45 16 6 2 0 0 76 8 422
2018 VM-01 29 46 16 7 2 0 0 76 8 119
2018 VM-02 34 47 11 7 2 0 0 80 8 132
2018 VM-03 39 34 18 6 2 0 0 73 9 79
2018 VM-04 24 46 18 7 5 0 0 70 12 54
2018 VM-05 28 64 8 0 0 0 0 92 0 25
2017 VM 27 45 13 8 4 2 0 74 13 426
2017 VM-01 22 41 14 11 6 4 2 67 18 128
2017 VM-02 31 46 16 5 2 1 0 77 7 133
2017 VM-03 28 54 7 10 1 1 0 82 11 75
2017 VM-04 29 35 14 12 8 2 0 66 20 51
2017 VM-05 34 53 13 0 0 0 0 87 0 24

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 22 37 20 12 8 1 0 60 20 423
2018 VM-01 19 45 18 9 7 1 0 65 16 119
2018 VM-02 26 38 16 14 6 0 0 64 20 133
2018 VM-03 27 30 21 12 8 2 0 58 20 79
2018 VM-04 12 31 28 13 16 0 0 43 29 54
2018 VM-05 23 37 16 16 8 0 0 60 24 25
2017 VM 17 37 21 16 8 1 0 54 24 425
2017 VM-01 15 39 22 16 7 1 0 54 23 129
2017 VM-02 20 37 20 14 8 1 0 57 23 134
2017 VM-03 20 35 17 23 6 0 0 55 28 73
2017 VM-04 6 31 28 18 16 2 0 38 34 51
2017 VM-05 25 37 25 4 4 4 0 65 9 24

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 11 31 23 14 21 0 0 42 35 425
2018 VM-01 8 25 28 13 27 0 0 33 39 120
2018 VM-02 14 30 19 13 22 0 1 44 36 133
2018 VM-03 13 32 21 16 17 0 0 46 33 80
2018 VM-04 11 42 21 13 13 0 0 53 26 54
2018 VM-05 8 48 16 12 16 0 0 56 28 25
2017 VM 15 26 24 15 19 0 1 41 34 428
2017 VM-01 8 26 21 16 28 1 1 35 44 129
2017 VM-02 16 22 23 19 19 0 0 39 38 134
2017 VM-03 16 26 31 8 17 0 1 43 25 75
2017 VM-04 24 30 27 9 10 0 0 54 19 51
2017 VM-05 21 46 17 13 0 0 4 69 13 24

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 14 29 27 17 13 0 0 43 30 423
2018 VM-01 23 32 28 10 7 0 0 55 17 120
2018 VM-02 8 29 27 19 16 0 0 37 36 133
2018 VM-03 13 28 22 25 12 0 0 41 37 79
2018 VM-04 11 18 31 18 23 0 0 28 41 54
2018 VM-05 16 25 34 8 16 0 0 42 25 24
2017 VM 13 27 28 17 13 1 2 40 31 429
2017 VM-01 18 33 23 16 5 2 4 54 22 130
2017 VM-02 9 25 30 19 17 1 0 34 36 134
2017 VM-03 14 22 30 13 17 1 1 38 31 75
2017 VM-04 10 20 31 15 24 0 0 29 39 51
2017 VM-05 13 33 29 13 13 0 0 46 25 24

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 17 38 20 16 7 0 1 56 24 423
2018 VM-01 28 38 21 6 7 1 0 66 13 120
2018 VM-02 14 36 21 21 6 0 2 51 27 133
2018 VM-03 16 37 20 22 5 0 0 53 27 79
2018 VM-04 7 46 11 20 14 2 0 54 35 54
2018 VM-05 8 37 25 17 13 0 0 45 30 24
2017 VM 19 37 21 12 7 1 3 58 20 424
2017 VM-01 27 35 21 5 4 2 6 68 9 128
2017 VM-02 15 41 21 14 7 2 1 57 21 131
2017 VM-03 22 33 22 8 12 1 1 57 20 75
2017 VM-04 14 29 21 23 12 0 0 43 35 51
2017 VM-05 0 54 17 25 4 0 0 54 29 24

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 12 23 26 19 19 0 1 36 38 423
2018 VM-01 16 28 27 15 13 1 0 45 29 120
2018 VM-02 7 23 24 26 21 0 0 30 47 132
2018 VM-03 14 23 24 22 13 0 4 38 37 80
2018 VM-04 7 18 31 16 29 0 0 25 45 54
2018 VM-05 28 8 21 18 25 0 0 36 43 24
2017 VM 10 26 24 19 18 0 2 37 38 428
2017 VM-01 12 30 25 17 12 1 4 44 30 130
2017 VM-02 7 22 23 26 21 1 1 29 48 134
2017 VM-03 13 26 29 8 21 0 3 40 30 75
2017 VM-04 12 21 20 24 23 0 0 33 47 51
2017 VM-05 4 28 30 13 21 0 4 34 35 24

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 32 30 17 8 7 0 6 66 16 422
2018 VM-01 41 30 17 6 6 0 1 71 12 118
2018 VM-02 23 32 21 10 11 0 1 56 22 133
2018 VM-03 33 26 17 5 3 0 16 70 9 79
2018 VM-04 30 39 11 8 7 0 5 73 16 54
2018 VM-05 31 22 16 12 4 0 16 62 19 25
2017 VM 29 31 17 9 7 1 5 65 17 428
2017 VM-01 27 31 19 10 6 2 5 62 17 129
2017 VM-02 24 34 18 11 10 1 3 60 22 134
2017 VM-03 41 29 9 5 3 1 12 81 9 75
2017 VM-04 34 19 18 8 14 2 6 57 24 51
2017 VM-05 20 42 34 4 0 0 0 62 4 24

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 20 33 25 8 12 0 1 54 21 418
2018 VM-01 24 33 27 4 11 0 0 57 15 117
2018 VM-02 11 42 20 12 14 0 0 54 26 132
2018 VM-03 29 26 26 10 8 0 1 56 18 79
2018 VM-04 22 26 28 7 17 0 0 48 25 53
2018 VM-05 16 34 33 4 12 0 0 50 16 24
2017 VM 18 33 24 14 11 0 1 51 25 427
2017 VM-01 20 34 21 9 13 0 3 56 23 130
2017 VM-02 16 31 28 14 10 0 0 48 25 134
2017 VM-03 21 32 24 17 5 0 0 54 22 74
2017 VM-04 14 26 27 14 20 0 0 39 33 51
2017 VM-05 14 47 13 22 4 0 0 61 26 23

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 17 33 29 14 6 0 0 50 20 422
2018 VM-01 16 35 32 8 8 1 0 52 16 119
2018 VM-02 14 38 28 13 5 1 1 53 19 132
2018 VM-03 25 25 28 17 2 0 1 51 20 79
2018 VM-04 7 29 29 21 14 0 0 36 35 54
2018 VM-05 23 28 28 17 4 0 0 51 21 25
2017 VM 17 32 27 12 9 1 2 51 21 426
2017 VM-01 17 29 31 9 8 2 4 49 18 130
2017 VM-02 18 31 26 17 7 0 1 49 24 133
2017 VM-03 26 31 24 9 8 0 3 58 18 74
2017 VM-04 4 31 30 14 22 0 0 35 36 51
2017 VM-05 16 44 26 9 5 0 0 60 14 23

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 14 39 22 15 9 0 1 54 24 422
2018 VM-01 16 43 24 9 6 1 2 60 16 119
2018 VM-02 10 39 24 17 10 0 0 49 27 131
2018 VM-03 17 38 23 16 5 0 1 55 21 80
2018 VM-04 5 37 20 21 18 0 0 42 38 54
2018 VM-05 19 38 20 16 8 0 0 56 24 25
2017 VM 14 34 29 11 9 1 3 50 20 426
2017 VM-01 18 36 28 5 6 2 4 58 11 130
2017 VM-02 15 36 25 17 6 1 1 52 23 133
2017 VM-03 15 26 36 11 9 0 3 43 20 74
2017 VM-04 6 28 23 13 26 2 2 35 40 51
2017 VM-05 3 40 44 13 0 0 0 43 13 23

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 18 34 26 14 7 0 1 52 21 423
2018 VM-01 16 39 29 8 6 1 1 56 14 120
2018 VM-02 16 37 23 16 7 1 0 53 23 131
2018 VM-03 22 27 25 20 5 0 2 49 25 80
2018 VM-04 18 29 27 12 14 0 0 47 26 54
2018 VM-05 27 28 16 21 8 0 0 55 29 25
2017 VM 17 37 23 12 8 1 2 56 21 426
2017 VM-01 18 35 23 10 8 2 3 56 19 130
2017 VM-02 15 43 20 15 6 0 1 58 21 133
2017 VM-03 21 28 26 15 5 1 4 51 21 74
2017 VM-04 14 39 14 8 24 0 2 54 32 51
2017 VM-05 17 35 35 13 0 0 0 52 13 23

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 17 30 29 14 9 0 0 47 23 421
2018 VM-01 23 33 28 8 7 1 0 56 15 120
2018 VM-02 11 26 34 17 12 0 0 37 29 132
2018 VM-03 20 30 26 20 5 0 0 50 25 79
2018 VM-04 18 33 22 13 15 0 0 51 28 53
2018 VM-05 12 34 25 21 8 0 0 46 29 24
2017 VM 17 32 25 14 10 0 2 50 24 424
2017 VM-01 21 36 20 9 10 1 3 59 20 129
2017 VM-02 6 33 33 17 10 0 1 40 27 132
2017 VM-03 25 22 21 22 5 0 4 49 29 74
2017 VM-04 20 35 15 12 18 0 0 55 29 51
2017 VM-05 22 29 31 13 4 0 0 51 18 23

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 39 30 19 6 5 0 1 70 11 423
2018 VM-01 36 37 20 5 3 0 0 73 8 120
2018 VM-02 36 31 19 8 6 0 0 67 14 132
2018 VM-03 51 16 21 4 4 0 5 70 7 80
2018 VM-04 39 26 18 4 12 0 2 66 16 54
2018 VM-05 48 36 4 12 0 0 0 84 12 25
2017 VM 41 31 16 7 4 0 2 73 11 429
2017 VM-01 38 35 18 6 2 0 2 73 9 130
2017 VM-02 38 30 19 9 3 0 1 68 12 134
2017 VM-03 53 25 10 7 4 0 1 79 11 75
2017 VM-04 39 31 8 10 12 0 0 70 22 51
2017 VM-05 53 25 13 4 0 0 4 82 4 24

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 62 19 11 3 1 2 4 85 4 421
2018 VM-01 56 24 12 4 0 1 3 83 4 119
2018 VM-02 61 18 10 2 1 4 4 86 3 131
2018 VM-03 70 14 8 2 0 0 6 89 3 79
2018 VM-04 66 11 12 2 4 2 4 81 6 54
2018 VM-05 64 24 8 0 0 0 4 92 0 25

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 64 18 7 5 4 0 2 83 10 424
2018 VM-01 55 22 8 7 7 1 2 79 14 120
2018 VM-02 65 17 11 3 3 0 2 83 6 132
2018 VM-03 72 15 2 3 4 0 4 91 7 80
2018 VM-04 62 21 2 9 5 0 0 84 14 54
2018 VM-05 68 16 8 4 4 0 0 84 8 25
2017 VM 62 20 8 4 3 1 2 84 7 429
2017 VM-01 53 23 8 6 4 2 3 80 11 130
2017 VM-02 66 16 10 4 3 1 1 83 7 134
2017 VM-03 74 15 7 1 1 0 3 90 3 75
2017 VM-04 58 22 10 4 6 0 0 80 10 51
2017 VM-05 75 17 4 0 0 0 4 96 0 24

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 46 34 11 5 3 0 1 81 8 419
2018 VM-01 46 36 8 4 5 0 0 82 9 118
2018 VM-02 46 36 10 5 1 0 2 84 6 132
2018 VM-03 51 28 9 6 4 0 2 82 9 79
2018 VM-04 43 34 14 5 4 0 0 77 9 53
2018 VM-05 49 39 12 0 0 0 0 88 0 24
2017 VM 49 33 10 5 1 0 2 84 6 428
2017 VM-01 42 41 11 3 2 0 2 84 5 129
2017 VM-02 44 31 16 7 1 0 1 76 8 134
2017 VM-03 68 18 5 3 1 0 4 90 4 75
2017 VM-04 54 32 4 10 0 0 0 86 10 51
2017 VM-05 50 42 4 0 0 0 4 96 0 24

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 46 28 12 7 6 0 1 75 13 418
2018 VM-01 42 31 12 6 8 0 1 74 15 118
2018 VM-02 42 29 14 8 5 0 2 73 13 131
2018 VM-03 62 28 3 6 0 0 2 91 6 79
2018 VM-04 35 23 19 11 13 0 0 58 24 53
2018 VM-05 67 13 12 0 8 0 0 80 8 25
2017 VM 51 25 13 7 3 0 1 76 11 428
2017 VM-01 42 28 15 10 4 0 2 71 14 130
2017 VM-02 47 26 14 8 4 0 1 74 12 133
2017 VM-03 75 14 8 1 0 0 1 91 1 75
2017 VM-04 45 25 14 10 6 0 0 71 15 51
2017 VM-05 50 34 13 0 4 0 0 83 4 24

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 44 20 7 5 2 0 21 82 9 415
2018 VM-01 56 14 4 3 1 0 22 90 4 117
2018 VM-02 34 34 13 8 4 0 7 74 12 130
2018 VM-03 47 10 0 4 0 0 39 94 6 79
2018 VM-04 41 12 6 10 2 0 30 75 16 51
2018 VM-05 43 25 16 4 4 0 8 74 9 25
2017 VM 44 23 10 3 3 0 17 81 7 428
2017 VM-01 46 20 9 2 1 2 20 84 4 129
2017 VM-02 33 31 19 6 4 0 7 69 10 134
2017 VM-03 56 7 1 0 3 0 34 94 4 75
2017 VM-04 58 18 0 4 4 0 16 91 9 51
2017 VM-05 34 41 17 4 0 0 4 78 4 24

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 48 28 14 6 1 0 3 78 7 418
2018 VM-01 54 26 9 8 1 0 3 82 9 117
2018 VM-02 39 33 19 5 2 0 2 74 7 131
2018 VM-03 60 19 16 2 0 0 2 81 2 79
2018 VM-04 46 33 13 5 2 0 2 80 7 53
2018 VM-05 35 37 12 8 8 0 0 72 16 25
2017 VM 46 30 12 6 2 0 4 79 8 427
2017 VM-01 42 30 11 6 2 2 8 80 8 130
2017 VM-02 41 30 19 6 3 0 1 72 9 132
2017 VM-03 62 26 5 0 4 0 3 91 4 75
2017 VM-04 51 26 6 9 0 0 8 83 10 51
2017 VM-05 34 41 13 13 0 0 0 74 13 24

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 61 20 7 6 4 0 2 83 10 420
2018 VM-01 52 20 8 8 9 2 0 73 18 118
2018 VM-02 53 23 11 8 3 0 2 78 11 132
2018 VM-03 72 17 4 2 1 0 4 92 4 79
2018 VM-04 86 9 4 0 2 0 0 94 2 53
2018 VM-05 80 20 0 0 0 0 0 100 0 25
2017 VM 54 25 10 4 4 1 3 81 8 428
2017 VM-01 40 30 12 8 5 2 4 74 13 130
2017 VM-02 51 28 11 3 5 0 1 80 8 134
2017 VM-03 66 14 10 1 4 1 3 84 5 75
2017 VM-04 67 19 4 2 4 0 4 90 6 51
2017 VM-05 79 13 4 0 0 0 4 96 0 24

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 46 34 12 3 2 0 2 82 5 419
2018 VM-01 51 35 10 3 1 1 0 86 3 118
2018 VM-02 44 33 17 3 3 0 1 77 6 131
2018 VM-03 44 39 9 2 2 0 4 86 5 79
2018 VM-04 42 31 17 9 0 0 2 74 9 53
2018 VM-05 60 32 4 0 4 0 0 92 4 25
2017 VM 50 29 13 4 1 0 3 81 5 425
2017 VM-01 53 23 17 2 2 0 4 79 4 127
2017 VM-02 48 33 9 7 1 0 1 83 8 134
2017 VM-03 53 25 18 0 1 0 3 80 1 75
2017 VM-04 47 33 14 4 0 0 2 82 4 51
2017 VM-05 42 37 8 8 0 0 4 83 9 24

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 10 32 37 16 6 0 0 41 22 424
2018 VM-01 14 40 32 9 4 0 0 55 13 119
2018 VM-02 7 29 39 17 7 0 0 36 25 133
2018 VM-03 8 33 41 16 1 0 0 42 17 80
2018 VM-04 7 18 35 25 16 0 0 25 41 54
2018 VM-05 12 27 49 8 4 0 0 39 12 25
2017 VM 9 29 38 18 6 0 0 38 24 429
2017 VM-01 11 34 38 14 2 1 0 45 16 130
2017 VM-02 8 26 36 22 8 0 0 34 30 134
2017 VM-03 8 34 38 17 3 0 0 42 20 75
2017 VM-04 6 17 41 22 14 0 0 24 36 51
2017 VM-05 4 24 55 17 0 0 0 28 17 24

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 8 20 42 21 8 1 0 30 28 419
2018 VM-01 6 13 39 28 12 3 0 40 20 120
2018 VM-02 7 25 44 18 6 0 0 24 32 129
2018 VM-03 4 22 42 22 10 0 0 32 26 79
2018 VM-04 24 18 42 9 7 0 0 16 42 53
2018 VM-05 12 23 37 24 4 0 0 28 35 25
2017 VM 5 21 46 19 7 0 1 27 26 427
2017 VM-01 2 16 46 22 12 0 2 34 19 130
2017 VM-02 5 25 46 18 5 0 0 23 31 134
2017 VM-03 5 16 51 20 7 0 1 27 21 74
2017 VM-04 14 34 40 4 8 0 0 12 48 50
2017 VM-05 4 17 41 38 0 0 0 38 21 24
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 17 32 23 13 14 2 0 17 83 425
2018 VM-01 8 28 28 12 25 1 0 8 92 120
2018 VM-02 20 27 24 13 15 2 0 20 80 133
2018 VM-03 25 31 19 18 6 1 0 25 75 80
2018 VM-04 18 45 18 9 5 5 0 19 81 54
2018 VM-05 24 44 20 8 4 0 0 24 76 25
2017 VM 16 27 28 13 14 2 1 16 84 427
2017 VM-01 7 19 32 16 24 2 1 7 93 129
2017 VM-02 13 32 24 14 14 3 0 13 87 133
2017 VM-03 27 26 25 13 9 0 0 27 73 75
2017 VM-04 24 27 33 6 4 4 2 25 75 51
2017 VM-05 29 38 24 4 0 0 4 31 69 24

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 VM 19 349
2018 VM-01 17 110
2018 VM-02 28 105
2018 VM-03 18 60
2018 VM-04 5 42
2018 VM-05 10 19
2017 VM 18 348
2017 VM-01 25 117
2017 VM-02 18 110
2017 VM-03 18 56
2017 VM-04 6 36
2017 VM-05 0 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 VM 29 349
2018 VM-01 32 110
2018 VM-02 29 105
2018 VM-03 24 60
2018 VM-04 30 42
2018 VM-05 37 19
2017 VM 22 348
2017 VM-01 27 117
2017 VM-02 19 110
2017 VM-03 23 56
2017 VM-04 25 36
2017 VM-05 13 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 VM 22 349
2018 VM-01 25 110
2018 VM-02 20 105
2018 VM-03 20 60
2018 VM-04 19 42
2018 VM-05 16 19
2017 VM 16 348
2017 VM-01 20 117
2017 VM-02 17 110
2017 VM-03 14 56
2017 VM-04 11 36
2017 VM-05 6 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 VM 59 349
2018 VM-01 72 110
2018 VM-02 72 105
2018 VM-03 39 60
2018 VM-04 34 42
2018 VM-05 53 19
2017 VM 61 348
2017 VM-01 74 117
2017 VM-02 69 110
2017 VM-03 43 56
2017 VM-04 39 36
2017 VM-05 39 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 VM 6 349
2018 VM-01 5 110
2018 VM-02 7 105
2018 VM-03 10 60
2018 VM-04 7 42
2018 VM-05 0 19
2017 VM 5 348
2017 VM-01 7 117
2017 VM-02 3 110
2017 VM-03 9 56
2017 VM-04 3 36
2017 VM-05 0 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 VM 20 349
2018 VM-01 24 110
2018 VM-02 21 105
2018 VM-03 16 60
2018 VM-04 21 42
2018 VM-05 11 19

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 VM 41 349
2018 VM-01 44 110
2018 VM-02 37 105
2018 VM-03 42 60
2018 VM-04 47 42
2018 VM-05 37 19
2017 VM 38 348
2017 VM-01 30 117
2017 VM-02 38 110
2017 VM-03 39 56
2017 VM-04 47 36
2017 VM-05 61 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 VM 4 35 18 14 7 21 332
2018 VM-01 2 38 17 15 9 19 103
2018 VM-02 3 31 18 12 8 28 102
2018 VM-03 7 37 17 23 2 14 57
2018 VM-04 5 37 25 5 10 19 40
2018 VM-05 6 39 17 17 0 22 18
2017 VM 4 41 24 12 3 16 343
2017 VM-01 1 40 23 14 3 19 115
2017 VM-02 5 39 22 11 3 20 109
2017 VM-03 6 34 34 13 2 11 55
2017 VM-04 8 55 11 15 3 8 36
2017 VM-05 13 45 30 0 6 6 16

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 VM 35 65 344
2018 VM-01 29 71 110
2018 VM-02 35 65 105
2018 VM-03 44 56 60
2018 VM-04 36 64 38
2018 VM-05 42 58 19

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 40 22 12 8 8 1 10 69 18 425
2018 VM-01 36 20 13 12 9 1 9 62 23 120
2018 VM-02 38 26 11 9 7 3 6 70 17 133
2018 VM-03 47 12 13 4 10 0 15 69 15 80
2018 VM-04 43 32 7 9 2 0 7 81 11 54
2018 VM-05 49 23 8 4 4 0 12 82 9 25

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 10 25 17 22 20 1 5 37 45 349
2018 VM-01 9 25 18 20 22 1 5 37 44 110
2018 VM-02 6 24 23 22 23 0 3 30 46 105
2018 VM-03 13 27 11 20 20 0 10 44 44 60
2018 VM-04 9 18 7 33 20 2 10 31 61 42
2018 VM-05 16 42 26 10 6 0 0 58 16 19
2017 VM 9 24 16 18 22 3 7 37 45 350
2017 VM-01 12 16 18 20 28 3 3 30 51 117
2017 VM-02 10 30 13 14 20 4 8 46 39 112
2017 VM-03 5 29 7 25 21 2 11 39 53 56
2017 VM-04 3 25 23 17 19 6 8 32 42 36
2017 VM-05 13 25 36 13 6 0 6 41 20 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 VM 4 15 18 22 35 1 4 20 60 348
2018 VM-01 5 13 25 17 35 2 3 19 55 110
2018 VM-02 2 17 16 27 35 1 2 20 63 104
2018 VM-03 5 14 17 15 40 2 8 21 61 60
2018 VM-04 2 7 17 23 44 0 7 10 72 42
2018 VM-05 0 31 16 21 27 0 5 33 50 19
2017 VM 4 13 14 22 41 2 5 18 68 350
2017 VM-01 3 9 15 19 50 2 3 13 71 117
2017 VM-02 6 15 15 23 33 1 6 23 61 112
2017 VM-03 0 16 11 23 39 4 7 18 70 56
2017 VM-04 3 6 11 27 42 6 6 9 78 36
2017 VM-05 0 13 25 13 37 0 13 14 57 16
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