2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - UT

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 50 38 0 13 0 0 0 88 13 16
2017 UT 60 26 10 5 0 0 0 85 5 21
2017 UT-03 40 30 20 10 0 0 0 70 10 10
2014 UT 55 39 0 3 3 0 0 94 6 37
2014 UT-02 58 42 0 0 0 0 0 100 0 12
2014 UT-03 45 55 0 0 0 0 0 100 0 11
2014 UT-04 53 29 0 9 9 0 0 82 18 12
2011 UT 63 32 5 0 0 0 0 95 0 21
2008 UT 62 28 4 6 0 0 0 90 6 71
2008 UT-02 68 29 4 0 0 0 0 96 0 28
2008 UT-03 42 39 0 18 0 0 0 82 18 17
2008 UT-04 61 22 11 6 0 0 0 83 6 18

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 21 43 14 14 7 0 0 64 21 14
2017 UT 26 35 25 0 15 0 0 60 15 21
2017 UT-03 20 20 40 0 20 0 0 40 20 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 71 21 7 0 0 0 0 93 0 14
2017 UT 65 25 10 0 0 0 0 90 0 21
2017 UT-03 40 40 20 0 0 0 0 80 0 10
2014 UT 72 28 1 0 0 0 0 99 0 37
2014 UT-02 67 33 0 0 0 0 0 100 0 12
2014 UT-03 64 36 0 0 0 0 0 100 0 11
2014 UT-04 80 18 2 0 0 0 0 98 0 12
2011 UT 83 12 5 0 0 0 0 95 0 21

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 47 40 7 7 0 0 0 87 7 15
2017 UT 65 20 10 5 0 0 0 85 5 21
2017 UT-03 40 30 20 10 0 0 0 70 10 10
2014 UT 66 28 6 0 0 0 0 94 0 37
2014 UT-02 67 25 8 0 0 0 0 92 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 71 20 9 0 0 0 0 91 0 12
2011 UT 53 47 0 0 0 0 0 100 0 21
2008 UT 69 21 7 3 0 0 0 90 3 71
2008 UT-02 71 21 7 0 0 0 0 93 0 28
2008 UT-03 52 36 0 12 0 0 0 88 12 17
2008 UT-04 72 11 17 0 0 0 0 83 0 18

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 19 31 19 19 13 0 0 50 31 16
2017 UT 35 30 15 5 15 0 0 65 20 21
2017 UT-03 20 30 20 10 20 0 0 50 30 10
2014 UT 26 43 23 0 6 3 0 71 6 36
2014 UT-02 17 42 42 0 0 0 0 58 0 12
2014 UT-03 18 64 18 0 0 0 0 82 0 11
2014 UT-04 29 32 10 0 19 10 0 68 22 11
2011 UT 15 55 10 20 0 0 0 70 20 21

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 19 44 13 13 13 0 0 63 25 16
2017 UT 26 40 20 10 5 0 0 65 15 21
2017 UT-03 20 30 30 20 0 0 0 50 20 10
2014 UT 25 39 20 6 8 3 0 65 14 37
2014 UT-02 25 33 33 8 0 0 0 58 8 12
2014 UT-03 18 64 9 9 0 0 0 82 9 11
2014 UT-04 27 18 20 0 27 9 0 49 29 12
2011 UT 20 50 15 15 0 0 0 70 15 21
2008 UT 44 33 12 8 3 0 0 77 11 67
2008 UT-02 58 23 12 8 0 0 0 81 8 26
2008 UT-03 10 52 19 6 13 0 0 61 19 16
2008 UT-04 47 29 12 12 0 0 0 76 12 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 50 13 13 6 13 6 0 67 20 16
2017 UT 31 25 10 0 15 10 10 69 19 21
2017 UT-03 40 10 10 0 30 10 0 56 33 10
2014 UT 53 25 14 0 6 0 3 80 6 37
2014 UT-02 33 50 17 0 0 0 0 83 0 12
2014 UT-03 64 18 9 0 0 0 9 90 0 11
2014 UT-04 56 9 18 0 18 0 0 64 18 12
2011 UT 42 17 20 5 0 5 10 70 6 21
2008 UT 41 23 8 6 9 5 9 74 17 67
2008 UT-02 46 19 12 4 8 4 8 74 13 26
2008 UT-03 42 13 6 6 19 0 13 63 30 16
2008 UT-04 29 24 6 12 6 12 12 69 23 17
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 44 19 25 0 13 0 0 63 13 16
2017 UT 40 35 5 5 10 5 0 79 16 21
2017 UT-03 40 20 10 10 20 0 0 60 30 10
2014 UT 45 39 11 0 0 0 6 88 0 37
2014 UT-02 42 42 17 0 0 0 0 83 0 12
2014 UT-03 36 45 9 0 0 0 9 90 0 11
2014 UT-04 47 36 9 0 0 0 9 90 0 12
2011 UT 40 27 27 0 5 0 0 68 5 21
2008 UT 36 33 12 7 7 4 0 72 15 70
2008 UT-02 37 30 19 4 4 7 0 72 8 27
2008 UT-03 24 42 3 12 18 0 0 67 30 17
2008 UT-04 39 22 17 11 6 6 0 65 18 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 38 13 31 0 13 0 6 53 13 16
2017 UT 40 45 5 0 10 0 0 85 10 21
2017 UT-03 30 40 10 0 20 0 0 70 20 10
2014 UT 50 39 8 3 0 0 0 89 3 37
2014 UT-02 42 42 8 8 0 0 0 83 8 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 56 36 9 0 0 0 0 91 0 12
2011 UT 40 32 17 10 0 0 0 73 10 21
2008 UT 36 30 10 16 6 2 0 68 22 70
2008 UT-02 37 33 11 15 0 4 0 73 15 27
2008 UT-03 18 30 12 18 18 3 0 50 38 17
2008 UT-04 44 17 11 22 6 0 0 61 28 18

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 44 6 31 6 6 0 6 53 13 16
2017 UT 50 31 5 0 10 0 5 84 10 21
2017 UT-03 40 30 10 0 20 0 0 70 20 10
2014 UT 59 28 8 0 3 0 3 89 3 37
2014 UT-02 42 33 17 0 0 0 8 82 0 12
2014 UT-03 64 27 9 0 0 0 0 91 0 11
2014 UT-04 64 27 0 0 9 0 0 91 9 12

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 19 31 13 25 13 0 0 50 38 16
2017 UT 26 40 10 20 5 0 0 65 25 21
2017 UT-03 10 40 20 30 0 0 0 50 30 10
2014 UT 34 36 8 6 6 11 0 78 12 37
2014 UT-02 25 33 17 0 8 17 0 70 10 12
2014 UT-03 55 36 9 0 0 0 0 91 0 11
2014 UT-04 20 36 0 18 9 18 0 68 32 12
2011 UT 20 50 15 5 10 0 0 70 15 21

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 19 13 31 13 25 0 0 31 38 16
2017 UT 21 30 10 25 15 0 0 50 40 21
2017 UT-03 10 20 20 30 20 0 0 30 50 10
2014 UT 19 36 22 6 14 3 0 57 21 37
2014 UT-02 8 42 33 0 17 0 0 50 17 12
2014 UT-03 27 36 27 9 0 0 0 64 9 11
2014 UT-04 18 27 9 11 27 9 0 49 42 12
2011 UT 15 30 15 15 25 0 0 45 40 21
2008 UT 36 32 13 9 9 1 0 69 18 70
2008 UT-02 44 33 11 7 4 0 0 78 11 27
2008 UT-03 18 21 18 12 30 0 0 39 42 17
2008 UT-04 39 33 17 11 0 0 0 72 11 18

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 6 19 38 19 19 0 0 25 38 16
2017 UT 11 25 15 30 15 5 0 37 47 21
2017 UT-03 10 0 20 50 10 10 0 11 67 10
2014 UT 17 36 17 11 19 0 0 52 30 37
2014 UT-02 8 50 17 17 8 0 0 58 25 12
2014 UT-03 18 36 27 9 9 0 0 55 18 11
2014 UT-04 18 18 11 9 44 0 0 36 53 12
2011 UT 5 27 22 15 30 0 0 32 45 21
2008 UT 17 35 17 14 4 10 1 59 21 70
2008 UT-02 26 33 26 11 0 4 0 62 12 27
2008 UT-03 6 27 6 30 18 6 6 38 55 17
2008 UT-04 11 44 22 6 0 17 0 67 7 18

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 0 38 25 19 19 0 0 38 38 16
2017 UT 16 15 15 35 20 0 0 31 55 21
2017 UT-03 10 0 20 40 30 0 0 10 70 10
2014 UT 17 45 6 14 17 3 0 63 31 37
2014 UT-02 17 42 8 25 8 0 0 58 33 12
2014 UT-03 9 55 9 9 9 9 0 70 20 11
2014 UT-04 18 38 0 9 36 0 0 56 44 12
2011 UT 0 40 20 25 15 0 0 40 40 21
2008 UT 14 44 15 14 5 9 0 63 21 67
2008 UT-02 15 46 23 12 0 4 0 64 12 26
2008 UT-03 6 26 6 29 19 13 0 37 56 16
2008 UT-04 18 47 18 12 0 6 0 69 13 17
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 19 25 6 19 0 0 50 25 16
2017 UT 21 40 20 10 10 0 0 60 20 21
2017 UT-03 10 40 20 10 20 0 0 50 30 10
2014 UT 33 41 17 6 3 0 0 74 8 37
2014 UT-02 0 67 25 8 0 0 0 67 8 12
2014 UT-03 27 45 18 9 0 0 0 73 9 11
2014 UT-04 62 18 11 0 9 0 0 80 9 12
2011 UT 12 42 25 20 0 0 0 55 20 21

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 44 38 6 13 0 0 0 81 13 16
2017 UT 50 30 15 5 0 0 0 80 5 21
2017 UT-03 40 30 30 0 0 0 0 70 0 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 6 19 13 19 31 6 6 29 57 16
2017 UT 10 11 25 25 25 5 0 22 52 21
2017 UT-03 0 10 40 20 30 0 0 10 50 10
2014 UT 14 25 17 19 17 6 3 42 39 37
2014 UT-02 8 25 25 25 8 8 0 36 36 12
2014 UT-03 9 27 18 27 9 0 9 40 40 11
2014 UT-04 27 18 9 9 27 11 0 50 40 12

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 25 25 25 0 13 0 13 57 14 16
2017 UT 21 40 30 5 5 0 0 60 10 21
2017 UT-03 0 40 40 10 10 0 0 40 20 10
2014 UT 41 41 12 0 6 0 0 83 6 37
2014 UT-02 17 58 8 0 17 0 0 75 17 12
2014 UT-03 36 36 27 0 0 0 0 73 0 11
2014 UT-04 62 36 2 0 0 0 0 98 0 12
2011 UT 15 27 47 10 0 0 0 42 10 21
2008 UT 19 36 14 16 11 1 3 57 28 70
2008 UT-02 22 41 11 15 4 4 4 68 20 27
2008 UT-03 12 18 18 24 21 0 6 32 48 17
2008 UT-04 17 39 17 11 17 0 0 56 28 18

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 UT 27 27 27 7 13 0 0 53 20 15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 19 38 25 19 0 0 0 56 19 16
2017 UT 30 40 15 5 11 0 0 69 16 21
2017 UT-03 30 20 30 10 10 0 0 50 20 10
2014 UT 22 39 22 8 3 0 6 65 12 37
2014 UT-02 17 42 25 0 0 0 17 70 0 12
2014 UT-03 36 27 9 27 0 0 0 64 27 11
2014 UT-04 9 47 36 0 9 0 0 56 9 12
2011 UT 15 27 22 20 5 0 10 47 28 21
2008 UT 16 40 18 6 4 1 14 66 12 71
2008 UT-02 21 39 21 4 0 4 11 71 4 28
2008 UT-03 18 39 18 12 6 0 6 61 19 17
2008 UT-04 6 50 17 0 11 0 17 67 13 18

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 75 25 0 0 0 0 0 100 0 16
2017 UT 80 15 0 5 0 0 0 95 5 21
2017 UT-03 60 30 0 10 0 0 0 90 10 10
2014 UT 89 11 0 0 0 0 0 100 0 37
2014 UT-02 92 8 0 0 0 0 0 100 0 12
2014 UT-03 73 27 0 0 0 0 0 100 0 11
2014 UT-04 100 0 0 0 0 0 0 100 0 12
2011 UT 73 22 5 0 0 0 0 95 0 21
2008 UT 82 16 1 0 1 0 0 97 1 71
2008 UT-02 86 14 0 0 0 0 0 100 0 28
2008 UT-03 76 18 0 0 6 0 0 94 6 17
2008 UT-04 89 6 6 0 0 0 0 94 0 18

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 87 13 0 0 0 0 0 100 0 15
2017 UT 85 10 5 0 0 0 0 95 0 21
2017 UT-03 70 20 10 0 0 0 0 90 0 10
2014 UT 92 8 0 0 0 0 0 100 0 37
2014 UT-02 100 0 0 0 0 0 0 100 0 12
2014 UT-03 73 27 0 0 0 0 0 100 0 11
2014 UT-04 100 0 0 0 0 0 0 100 0 12
2011 UT 93 2 5 0 0 0 0 95 0 21
2008 UT 81 11 3 6 0 0 0 91 6 71
2008 UT-02 89 7 0 4 0 0 0 96 4 28
2008 UT-03 67 21 0 12 0 0 0 88 12 17
2008 UT-04 83 11 0 6 0 0 0 94 6 18

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 38 6 19 19 0 6 53 40 16
2017 UT 21 25 20 20 15 0 0 45 35 21
2017 UT-03 10 20 20 30 20 0 0 30 50 10
2014 UT 22 39 17 11 6 6 0 65 18 37
2014 UT-02 17 25 42 8 0 8 0 45 9 12
2014 UT-03 18 64 0 18 0 0 0 82 18 11
2014 UT-04 18 38 9 9 18 9 0 61 29 12
2011 UT 15 45 20 10 5 0 5 63 16 21
2008 UT 21 43 16 9 3 4 4 71 12 71
2008 UT-02 36 32 18 4 4 4 4 73 8 28
2008 UT-03 12 52 18 12 6 0 0 64 18 17
2008 UT-04 11 50 11 17 0 0 11 69 19 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 25 19 6 6 19 0 25 58 33 16
2017 UT 26 30 5 10 20 0 10 61 33 21
2017 UT-03 20 30 10 10 20 0 10 56 33 10
2014 UT 28 37 8 11 8 3 6 70 21 37
2014 UT-02 17 67 8 0 8 0 0 83 8 12
2014 UT-03 27 27 9 27 0 0 9 60 30 11
2014 UT-04 44 11 9 9 18 0 9 61 29 12
2011 UT 35 22 5 10 10 2 15 70 24 21
2008 UT 34 31 6 7 11 3 7 72 20 71
2008 UT-02 39 39 4 4 11 0 4 81 15 28
2008 UT-03 18 42 15 6 12 0 6 65 19 17
2008 UT-04 39 17 6 11 17 0 11 63 31 18

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 53 20 0 13 0 0 67 13 15
2017 UT 35 40 5 10 11 0 0 74 21 21
2017 UT-03 30 50 0 0 20 0 0 80 20 10
2014 UT 17 52 17 8 6 0 0 69 14 37
2014 UT-02 8 58 33 0 0 0 0 67 0 12
2014 UT-03 18 73 0 9 0 0 0 91 9 11
2014 UT-04 18 36 20 9 18 0 0 53 27 12
2011 UT 40 53 2 0 5 0 0 93 5 21

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 27 33 40 0 0 0 0 60 0 15
2017 UT 31 45 10 5 10 0 0 75 15 21
2017 UT-03 20 50 10 10 10 0 0 70 20 10
2014 UT 33 50 12 0 6 0 0 83 6 37
2014 UT-02 33 67 0 0 0 0 0 100 0 12
2014 UT-03 36 45 18 0 0 0 0 82 0 11
2014 UT-04 27 36 20 0 18 0 0 62 18 12

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 15 38 23 8 15 0 0 54 23 13
2017 UT 31 30 15 10 15 0 0 60 25 21
2017 UT-03 20 40 20 10 10 0 0 60 20 10
2014 UT 22 41 15 17 6 0 0 63 22 37
2014 UT-02 17 58 17 8 0 0 0 75 8 12
2014 UT-03 36 27 18 18 0 0 0 64 18 11
2014 UT-04 9 36 11 27 18 0 0 44 44 12
2011 UT 17 53 10 15 5 0 0 70 20 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 19 44 25 6 6 0 0 63 13 16
2017 UT 21 40 15 10 15 0 0 60 25 21
2017 UT-03 10 30 30 10 20 0 0 40 30 10

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 25 19 19 6 0 0 56 25 16
2017 UT 31 35 5 20 10 0 0 65 30 21
2017 UT-03 10 40 10 30 10 0 0 50 40 10
2014 UT 33 36 20 6 6 0 0 69 11 37
2014 UT-02 25 50 17 0 8 0 0 75 8 12
2014 UT-03 27 36 27 9 0 0 0 64 9 11
2014 UT-04 36 27 20 9 9 0 0 62 18 12
2011 UT 17 27 20 20 5 0 10 50 28 21

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 13 13 38 19 0 6 27 60 16
2017 UT 10 16 5 25 40 0 5 27 68 21
2017 UT-03 10 20 0 30 40 0 0 30 70 10
2014 UT 11 12 17 17 39 0 6 24 58 37
2014 UT-02 0 17 8 17 50 0 8 18 73 12
2014 UT-03 9 9 27 18 36 0 0 18 55 11
2014 UT-04 9 11 18 18 36 0 9 22 58 12
2011 UT 12 27 5 20 30 0 5 42 53 21
2008 UT 13 16 17 26 24 0 4 30 52 71
2008 UT-02 4 18 32 25 11 0 11 24 40 28
2008 UT-03 9 6 18 36 30 0 0 15 67 17
2008 UT-04 22 6 0 28 44 0 0 28 72 18

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 UT 7 67 27 15
2017 UT 5 60 35 21
2017 UT-03 10 60 30 10
2014 UT 0 75 25 37
2014 UT-02 0 92 8 12
2014 UT-03 0 55 45 11
2014 UT-04 0 73 27 12
2011 UT 0 85 15 21
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 47 40 7 0 7 0 0 87 7 15
2017 UT 65 30 5 0 0 0 0 95 0 21
2017 UT-03 40 50 10 0 0 0 0 90 0 10
2014 UT 61 33 6 1 0 0 0 94 1 37
2014 UT-02 42 50 8 0 0 0 0 92 0 12
2014 UT-03 64 36 0 0 0 0 0 100 0 11
2014 UT-04 71 18 9 2 0 0 0 89 2 12
2011 UT 68 27 5 0 0 0 0 95 0 21
2008 UT 61 28 7 0 3 0 1 90 3 71
2008 UT-02 75 18 7 0 0 0 0 93 0 28
2008 UT-03 36 39 12 0 6 0 6 81 6 17
2008 UT-04 50 39 6 0 6 0 0 89 6 18

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 6 63 25 6 0 0 0 69 6 16
2017 UT 21 40 30 5 5 0 0 60 10 21
2017 UT-03 10 30 40 10 10 0 0 40 20 10
2014 UT 33 28 11 22 3 3 0 63 26 37
2014 UT-02 33 33 8 25 0 0 0 67 25 12
2014 UT-03 36 36 18 9 0 0 0 73 9 11
2014 UT-04 18 20 9 36 9 9 0 42 49 12
2011 UT 32 22 5 40 0 0 0 55 40 21

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 0 40 33 7 13 0 7 21 43 15
2017 UT 5 10 25 35 25 1 0 60 15 21
2017 UT-03 10 10 20 30 30 0 0 60 20 10
2014 UT 6 17 28 30 8 0 11 43 26 37
2014 UT-02 0 8 17 50 8 0 17 70 10 12
2014 UT-03 9 18 45 18 9 0 0 27 27 11
2014 UT-04 9 20 27 18 9 0 18 32 35 12
2011 UT 0 34 21 23 21 0 0 45 34 20
2008 UT 3 12 26 29 19 0 12 54 16 70
2008 UT-02 0 4 25 39 21 0 11 68 4 28
2008 UT-03 12 18 30 15 6 0 18 26 37 17
2008 UT-04 0 18 29 29 24 0 0 53 18 17

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 33 13 27 13 7 0 7 21 50 15
2017 UT 5 26 37 16 16 0 0 32 31 20
2014 UT 12 28 33 14 6 6 3 21 43 37
2014 UT-02 0 17 50 8 8 17 0 20 20 12
2014 UT-03 18 45 27 0 9 0 0 9 64 11
2014 UT-04 20 27 18 27 0 0 9 29 51 12
2011 UT 0 25 27 20 25 2 0 46 26 21
2008 UT 1 9 28 24 23 1 13 55 12 70
2008 UT-02 0 4 21 25 32 0 18 70 4 28
2008 UT-03 6 24 21 30 6 0 12 41 34 17
2008 UT-04 0 6 47 18 24 6 0 44 6 17

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 60 20 13 0 0 0 7 0 86 15
2017 UT 60 25 5 0 10 1 0 10 85 21
2017 UT-03 60 20 10 0 10 0 0 10 80 10
2014 UT 56 28 8 0 6 0 3 6 86 37
2014 UT-02 50 33 8 0 8 0 0 8 83 12
2014 UT-03 55 27 9 0 9 0 0 9 82 11
2014 UT-04 64 18 9 0 0 0 9 0 90 12
2011 UT 30 35 15 5 12 2 0 18 67 21
2008 UT 13 23 24 17 16 0 7 36 39 70
2008 UT-02 7 21 36 14 21 0 0 36 29 28
2008 UT-03 24 18 27 12 0 0 18 15 52 17
2008 UT-04 18 41 6 18 18 0 0 35 59 17

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 20 20 20 27 0 0 13 31 46 15
2017 UT 10 20 25 35 10 0 0 45 30 21
2017 UT-03 20 20 20 30 10 0 0 40 40 10
2014 UT 12 20 34 23 6 0 6 30 34 36
2014 UT-02 17 25 33 25 0 0 0 25 42 12
2014 UT-03 10 20 50 10 10 0 0 20 30 10
2014 UT-04 11 18 27 27 0 0 18 32 35 12
2011 UT 0 25 42 15 10 0 7 27 27 21
2008 UT 4 10 32 23 22 0 9 50 16 70
2008 UT-02 0 7 36 18 36 0 4 56 7 28
2008 UT-03 12 6 30 30 3 0 18 41 22 17
2008 UT-04 6 18 35 24 18 0 0 41 24 17

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 36 29 7 7 7 0 14 17 75 14
2017 UT 20 40 5 30 5 0 0 35 60 21
2017 UT-03 20 40 0 40 0 0 0 40 60 10
2014 UT 26 37 28 6 0 0 3 6 65 36
2014 UT-02 0 58 33 8 0 0 0 8 58 12
2014 UT-03 27 45 27 0 0 0 0 0 73 11
2014 UT-04 51 10 19 10 0 0 10 11 68 11
2011 UT 15 25 19 25 15 0 0 40 40 21
2008 UT 14 17 26 22 13 0 9 38 34 71
2008 UT-02 0 4 32 36 18 0 11 60 4 28
2008 UT-03 24 36 24 9 0 0 6 10 65 17
2008 UT-04 33 22 28 6 11 0 0 17 56 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 20 13 27 13 7 0 20 25 42 15
2017 UT 10 26 20 25 10 0 10 39 39 21
2017 UT-03 10 20 20 30 10 0 10 44 33 10
2014 UT 3 25 33 20 8 0 11 32 31 37
2014 UT-02 0 8 58 17 0 0 17 20 10 12
2014 UT-03 0 45 36 9 9 0 0 18 45 11
2014 UT-04 9 18 9 29 18 0 18 57 32 12
2011 UT 0 5 53 12 30 0 0 42 5 21
2008 UT 6 17 16 26 16 6 14 51 28 71
2008 UT-02 4 11 18 25 21 7 14 59 18 28
2008 UT-03 6 18 27 24 0 12 12 32 32 17
2008 UT-04 11 33 11 17 17 0 11 38 50 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 64 29 7 0 0 0 0 0 93 14
2017 UT 60 20 10 5 5 1 0 10 80 21
2017 UT-03 60 20 10 10 0 0 0 10 80 10
2014 UT 48 25 14 6 0 6 3 6 79 37
2014 UT-02 42 25 17 8 0 8 0 9 73 12
2014 UT-03 64 18 18 0 0 0 0 0 82 11
2014 UT-04 47 36 0 9 0 0 9 10 90 12

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 19 19 13 13 0 6 53 27 16
2017 UT 40 30 15 0 15 0 0 70 15 21
2017 UT-03 20 40 20 0 20 0 0 60 20 10
2014 UT 50 28 6 8 6 3 0 80 14 37
2014 UT-02 50 33 0 8 8 0 0 83 17 12
2014 UT-03 55 27 9 9 0 0 0 82 9 11
2014 UT-04 47 18 9 9 9 9 0 71 19 12

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 38 25 13 19 6 0 0 63 25 16
2017 UT 45 20 15 10 10 0 0 65 20 21
2017 UT-03 40 10 20 20 10 0 0 50 30 10
2014 UT 48 41 11 0 0 0 0 89 0 37
2014 UT-02 42 58 0 0 0 0 0 100 0 12
2014 UT-03 45 36 18 0 0 0 0 82 0 11
2014 UT-04 56 27 18 0 0 0 0 82 0 12

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 38 25 19 6 13 0 0 63 19 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 25 31 13 19 13 0 0 56 31 16
2017 UT 45 25 25 0 5 0 0 70 5 21
2017 UT-03 10 50 40 0 0 0 0 60 0 10
2014 UT 30 45 19 0 0 6 0 80 0 37
2014 UT-02 25 50 25 0 0 0 0 75 0 12
2014 UT-03 36 64 0 0 0 0 0 100 0 11
2014 UT-04 27 29 27 0 0 18 0 68 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 27 47 7 7 13 0 0 73 20 15
2017 UT 40 30 15 10 5 0 0 70 15 21
2017 UT-03 20 40 30 10 0 0 0 60 10 10
2014 UT 48 39 11 0 3 0 0 86 3 37
2014 UT-02 33 50 17 0 0 0 0 83 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 56 27 9 0 9 0 0 82 9 12
2011 UT 27 55 12 5 0 0 0 83 5 21

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 44 19 19 13 6 0 0 63 19 16
2017 UT 50 35 0 0 15 0 0 85 15 21
2017 UT-03 40 40 0 0 20 0 0 80 20 10
2014 UT 50 30 6 6 6 3 0 83 11 37
2014 UT-02 42 42 17 0 0 0 0 83 0 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 47 9 0 18 18 9 0 61 39 12
2011 UT 27 42 30 0 0 0 0 70 0 21
2008 UT 44 35 9 9 3 0 0 79 12 67
2008 UT-02 62 27 4 8 0 0 0 88 8 26
2008 UT-03 23 32 32 6 6 0 0 55 13 16
2008 UT-04 41 35 0 18 6 0 0 76 24 17

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 38 13 19 13 0 6 53 33 16
2017 UT 35 25 15 10 11 5 0 63 22 21
2017 UT-03 30 20 20 10 20 0 0 50 30 10
2014 UT 44 30 20 3 0 3 0 77 3 37
2014 UT-02 17 42 33 8 0 0 0 58 8 12
2014 UT-03 55 45 0 0 0 0 0 100 0 11
2014 UT-04 53 9 29 0 0 9 0 68 0 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 31 25 0 13 0 0 63 13 16
2017 UT 35 30 15 15 5 0 0 65 20 21
2017 UT-03 20 30 20 20 10 0 0 50 30 10
2014 UT 33 39 14 0 3 11 0 81 3 37
2014 UT-02 33 50 8 0 0 8 0 91 0 12
2014 UT-03 45 36 18 0 0 0 0 82 0 11
2014 UT-04 18 38 18 0 9 18 0 68 11 12
2011 UT 40 47 10 0 0 2 0 90 0 21
2008 UT 30 34 19 4 7 3 3 68 12 70
2008 UT-02 37 30 22 4 7 0 0 67 11 27
2008 UT-03 12 33 12 12 18 6 6 52 34 17
2008 UT-04 39 28 22 0 0 6 6 75 0 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 25 50 13 0 13 0 0 75 13 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 6 13 6 38 6 0 40 47 16
2017 UT 21 30 15 20 15 0 0 50 35 21
2017 UT-03 20 20 30 20 10 0 0 40 30 10
2014 UT 28 25 11 15 11 11 0 59 29 37
2014 UT-02 17 17 25 17 8 17 0 40 30 12
2014 UT-03 45 27 0 18 0 9 0 80 20 11
2014 UT-04 9 36 9 11 27 9 0 49 42 12
2011 UT 25 10 37 15 0 7 5 40 17 21

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 25 13 19 19 19 6 0 40 40 16
2017 UT 26 20 15 0 10 25 5 65 14 21
2017 UT-03 20 20 20 0 10 30 0 57 14 10
2014 UT 28 33 11 3 6 20 0 76 10 37
2014 UT-02 8 33 8 8 0 42 0 71 14 12
2014 UT-03 45 36 9 0 0 9 0 90 0 11
2014 UT-04 18 36 18 0 18 11 0 60 20 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 38 25 13 13 6 6 0 67 20 16
2017 UT 50 25 10 0 10 5 0 79 10 21
2017 UT-03 30 40 10 0 10 10 0 78 11 10
2014 UT 30 44 11 3 6 6 0 79 9 37
2014 UT-02 17 58 17 0 0 8 0 82 0 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 27 27 9 9 18 11 0 60 30 12
2011 UT 32 53 10 0 0 5 0 89 0 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 25 19 13 13 19 0 46 31 16
2017 UT 26 5 15 5 10 25 15 51 25 21
2017 UT-03 20 10 20 0 10 20 20 50 17 10
2014 UT 25 36 9 6 3 19 3 78 11 37
2014 UT-02 8 33 17 8 0 33 0 63 13 12
2014 UT-03 45 36 0 0 0 9 9 100 0 11
2014 UT-04 18 36 11 9 9 18 0 65 22 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 25 13 19 6 6 0 60 27 16
2017 UT 50 15 10 10 5 10 0 72 17 21
2017 UT-03 30 20 20 10 0 20 0 63 13 10
2014 UT 33 41 9 0 6 11 0 84 6 37
2014 UT-02 25 42 17 0 0 17 0 80 0 12
2014 UT-03 45 45 9 0 0 0 0 91 0 11
2014 UT-04 27 36 2 0 18 18 0 76 22 12
2011 UT 53 32 5 5 0 5 0 89 5 21
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 44 13 38 0 6 0 0 56 6 16
2017 UT 65 15 5 0 10 5 0 84 10 21
2017 UT-03 50 20 10 0 20 0 0 70 20 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 50 19 0 0 0 0 81 0 16
2017 UT 20 50 15 10 5 0 0 70 15 21
2017 UT-03 10 50 20 20 0 0 0 60 20 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 19 19 31 19 13 0 0 38 31 16
2017 UT 11 45 20 5 20 0 0 55 25 21
2017 UT-03 0 50 20 0 30 0 0 50 30 10

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 31 31 13 6 0 6 47 20 16
2017 UT 20 25 35 5 15 0 0 45 20 21
2017 UT-03 10 30 30 10 20 0 0 40 30 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 6 19 63 6 0 0 6 27 7 16
2017 UT 10 15 31 25 15 0 5 26 42 21
2017 UT-03 0 10 40 30 20 0 0 10 50 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 25 44 0 6 0 13 43 7 16
2017 UT 27 26 21 10 16 0 0 53 26 20
2017 UT-03 30 20 10 20 20 0 0 50 40 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 0 38 19 13 19 0 13 43 36 16
2017 UT 0 20 20 30 26 0 5 21 58 21
2017 UT-03 0 30 30 30 10 0 0 30 40 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 6 19 56 6 0 0 13 29 7 16
2017 UT 10 25 20 25 11 0 10 39 39 21
2017 UT-03 0 20 20 40 10 0 10 22 56 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 25 31 19 6 0 6 40 27 16
2017 UT 20 30 30 5 16 0 0 50 21 21
2017 UT-03 20 20 30 10 20 0 0 40 30 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 19 25 25 6 19 0 6 47 27 16
2017 UT 6 25 30 25 10 5 0 32 37 21
2017 UT-03 10 10 30 40 10 0 0 20 50 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 25 19 31 0 0 13 43 36 16
2017 UT 21 25 20 30 0 5 0 48 31 21
2017 UT-03 30 20 10 40 0 0 0 50 40 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 31 13 19 0 0 6 67 20 16
2017 UT 26 30 20 5 10 5 5 61 17 21
2017 UT-03 20 30 20 10 20 0 0 50 30 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 31 19 13 31 0 0 6 53 33 16
2017 UT 20 30 31 15 0 5 0 52 16 21
2017 UT-03 30 10 30 30 0 0 0 40 30 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 38 19 19 19 0 0 6 60 20 16
2017 UT 40 30 25 0 6 0 0 69 6 21
2017 UT-03 20 40 30 0 10 0 0 60 10 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 67 13 0 7 0 0 13 92 8 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 44 13 19 0 19 0 6 60 20 16
2017 UT 80 5 5 10 0 0 0 85 10 21
2017 UT-03 80 0 10 10 0 0 0 80 10 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 25 38 19 6 13 0 0 63 19 16
2017 UT 69 16 0 10 5 0 0 85 15 21
2017 UT-03 60 10 0 20 10 0 0 70 30 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 38 25 19 6 13 0 0 63 19 16
2017 UT 74 11 0 10 5 0 0 85 15 21
2017 UT-03 60 10 0 20 10 0 0 70 30 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 40 13 13 0 0 0 33 80 0 15
2017 UT 60 15 5 5 0 0 15 88 6 21
2017 UT-03 60 20 10 10 0 0 0 80 10 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 56 31 0 0 0 0 13 100 0 16
2017 UT 70 25 5 0 0 0 0 95 0 21
2017 UT-03 60 30 10 0 0 0 0 90 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 69 13 6 0 0 0 13 93 0 16
2017 UT 74 15 5 0 6 0 0 89 6 21
2017 UT-03 90 10 0 0 0 0 0 100 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 50 31 6 6 0 0 6 87 7 16
2017 UT 70 0 20 10 0 0 0 70 10 21
2017 UT-03 70 0 30 0 0 0 0 70 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 0 44 25 25 6 0 0 44 31 16
2017 UT 5 30 40 6 20 0 0 35 26 21
2017 UT-03 10 10 40 10 30 0 0 20 40 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 6 31 25 25 13 0 0 38 38 16
2017 UT 5 22 52 21 0 0 0 21 27 20
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 13 38 25 6 13 6 0 13 87 16
2017 UT 25 15 40 10 5 5 0 26 74 21
2017 UT-03 30 10 40 10 0 10 0 33 67 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 UT 23 13
2017 UT 14 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 UT 15 13
2017 UT 28 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 UT 31 13
2017 UT 35 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 UT 23 13
2017 UT 29 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 UT 0 13
2017 UT 14 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 UT 31 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 UT 46 13
2017 UT 35 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 UT 0 58 8 17 0 17 12
2017 UT 0 29 35 14 7 14 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 UT 69 31 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 38 13 13 13 6 0 19 62 23 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 23 23 15 8 31 0 0 46 38 13
2017 UT 15 21 14 14 28 0 7 39 46 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 UT 0 15 15 15 46 0 8 17 67 13
2017 UT 8 7 7 28 42 0 7 16 76 15
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