2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - TO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	32	45	12	7	4	0	78	11	367
2018	TO-03	27	46	16	6	5	0	73	11	142
2018	TO-04	39	42	8	9	3	0	80	12	132
2018	TO-05	35	54	6	2	2	0	90	4	48
2017	TO	34	48	11	6	2	0	81	8	569
2017	TO-02	44	49	3	3	3	0	92	5	39
2017	TO-03	33	48	11	6	2	0	81	8	241
2017	TO-04	31	48	11	6	4	0	80	10	205
2017	TO-05	40	42	15	3	0	0	82	3	65
2011	TO	39	44	9	5	3	0	83	8	778
2011	TO-02	48	36	9	6	1	0	84	7	81
2011	TO-03	35	45	9	7	4	0	80	12	313
2011	TO-04	40	43	11	4	2	0	83	6	277
2011	TO-05	46	40	10	2	0	1	88	2	82
2011	TO-06	18	73	0	9	0	0	91	9	11
2008	TO	37	45	9	6	4	0	82	10	721
2008	TO-02	21	50	13	11	4	0	71	16	70
2008	TO-03	37	43	10	6	4	0	80	10	316
2008	TO-04	39	44	7	6	3	0	84	9	231
2008	TO-05	45	45	5	1	3	0	91	4	75
2008	TO-06	21	57	14	0	7	0	79	7	14

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	22	42	18	13	5	64	18	366
2018	TO-03	15	38	25	13	8	54	21	143
2018	TO-04	26	41	13	16	4	67	20	131
2018	TO-05	32	47	13	9	0	79	9	47
2017	TO	26	42	18	7	6	68	14	569
2017	TO-02	38	46	13	3	0	85	3	39
2017	TO-03	26	37	20	7	9	64	16	242
2017	TO-04	25	45	16	7	7	70	15	205
2017	TO-05	22	55	19	5	0	77	5	64

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	51	37	8	3	1	0	88	4	364
2018	TO-03	50	35	11	3	1	1	86	4	141
2018	TO-04	52	36	8	3	2	0	88	5	132
2018	TO-05	58	40	2	0	0	0	98	0	48
2017	TO	55	36	7	1	1	0	91	2	570
2017	TO-02	51	44	5	0	0	0	95	0	39
2017	TO-03	58	33	7	2	1	0	90	2	242
2017	TO-04	53	38	8	0	1	0	91	1	205
2017	TO-05	60	37	3	0	0	0	97	0	65
2011	TO	63	29	6	2	0	0	92	2	778
2011	TO-02	72	20	6	2	0	0	91	2	81
2011	TO-03	60	32	5	3	0	0	93	3	315
2011	TO-04	62	30	5	1	1	0	92	2	276
2011	TO-05	72	19	10	0	0	0	90	0	81
2011	TO-06	45	45	9	0	0	0	91	0	11

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	42	39	12	5	1	0	0	81	7	368
2018	TO-03	38	39	14	5	3	1	0	77	8	143
2018	TO-04	43	39	11	7	0	0	0	83	7	132
2018	TO-05	54	35	8	2	0	0	0	90	2	48
2017	TO	45	37	13	3	1	0	0	82	5	569
2017	TO-02	56	36	3	0	3	3	0	95	3	39
2017	TO-03	43	37	15	3	1	0	0	81	5	242
2017	TO-04	44	38	14	4	1	0	0	81	5	204
2017	TO-05	51	38	9	2	0	0	0	89	2	65
2011	TO	47	42	7	3	2	0	0	88	5	779
2011	TO-02	60	31	5	4	0	0	0	91	4	81
2011	TO-03	40	45	7	4	3	0	0	85	7	313
2011	TO-04	47	42	7	2	1	0	0	89	4	278
2011	TO-05	55	37	6	0	1	0	1	93	1	82
2011	TO-06	45	45	9	0	0	0	0	91	0	11
2008	TO	48	40	6	4	2	0	0	88	6	722
2008	TO-02	37	49	4	7	3	0	0	86	10	70
2008	TO-03	47	40	8	3	2	0	0	87	5	317
2008	TO-04	47	41	5	4	3	0	0	89	6	231
2008	TO-05	57	33	5	1	3	0	0	91	4	75
2008	TO-06	50	43	0	0	7	0	0	93	7	14

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	30	35	24	7	3	0	66	10	358
2018	TO-03	25	33	24	12	6	0	58	18	139
2018	TO-04	30	38	27	5	2	0	67	6	128
2018	TO-05	43	36	19	2	0	0	79	2	47
2017	TO	33	37	16	10	3	0	71	13	569
2017	TO-02	50	39	5	3	0	3	92	3	38
2017	TO-03	33	35	19	9	3	0	68	12	242
2017	TO-04	29	40	15	12	4	0	69	16	205
2017	TO-05	43	35	15	5	2	0	78	6	65
2011	TO	26	35	19	13	7	0	62	19	781
2011	TO-02	41	33	15	7	2	1	75	10	81
2011	TO-03	23	35	20	14	8	0	58	21	317
2011	TO-04	21	40	17	13	8	0	61	21	276
2011	TO-05	37	24	23	11	5	0	61	16	82
2011	TO-06	27	27	18	27	0	0	55	27	11

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	25	35	26	11	3	0	61	13	361
2018	TO-03	20	33	27	16	5	0	52	21	141
2018	TO-04	24	38	28	10	1	0	61	11	127
2018	TO-05	40	38	17	4	0	0	79	4	47
2017	TO	30	38	18	10	4	0	68	14	568
2017	TO-02	53	34	8	3	0	3	89	3	38
2017	TO-03	30	37	19	9	5	0	67	14	242
2017	TO-04	24	40	19	13	4	0	63	18	204
2017	TO-05	37	45	12	6	0	0	82	6	65
2011	TO	21	35	20	17	7	0	57	24	779
2011	TO-02	33	40	15	10	1	1	74	11	81
2011	TO-03	17	33	22	22	7	0	50	28	316
2011	TO-04	17	40	19	15	8	0	57	23	275
2011	TO-05	35	24	21	13	6	0	60	20	82
2011	TO-06	9	45	9	27	9	0	55	36	11
2008	TO	28	43	15	9	5	0	71	14	721
2008	TO-02	29	39	13	13	6	0	68	19	69
2008	TO-03	24	44	16	10	5	0	68	16	317
2008	TO-04	25	46	16	8	5	0	71	13	231
2008	TO-05	52	29	9	7	1	1	82	8	75
2008	TO-06	43	43	7	7	0	0	86	7	14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	29	27	20	13	7	3	1	58	21	362
2018	TO-03	25	18	23	17	13	3	1	45	32	141
2018	TO-04	28	34	20	11	3	5	0	65	15	128
2018	TO-05	47	30	15	6	2	0	0	77	9	47
2017	TO	32	29	19	9	5	4	1	64	15	570
2017	TO-02	54	21	18	3	0	5	0	78	3	39
2017	TO-03	32	26	19	9	7	5	1	62	18	242
2017	TO-04	26	35	17	12	5	4	1	64	18	205
2017	TO-05	43	25	26	3	2	2	0	69	5	65
2011	TO	28	30	18	11	8	4	1	62	20	780
2011	TO-02	38	21	16	11	5	7	1	65	18	81
2011	TO-03	24	27	22	12	9	4	1	54	23	316
2011	TO-04	25	37	14	9	7	5	1	67	17	276
2011	TO-05	41	24	13	13	7	0	0	66	21	82
2011	TO-06	27	36	27	0	9	0	0	64	9	11
2008	TO	30	31	15	11	7	5	1	65	19	721
2008	TO-02	26	25	14	14	13	7	0	55	30	69
2008	TO-03	26	32	15	12	10	5	0	61	23	317
2008	TO-04	28	36	16	9	5	4	1	68	15	231
2008	TO-05	52	17	16	9	3	1	1	71	12	75
2008	TO-06	50	29	14	7	0	0	0	79	7	14

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	42	31	12	7	5	2	0	75	13	363
2018	TO-03	40	26	16	10	6	2	0	67	17	141
2018	TO-04	43	31	11	7	5	3	1	77	12	129
2018	TO-05	45	36	9	6	4	0	0	81	11	47
2017	TO	42	32	14	6	3	2	1	76	10	570
2017	TO-02	62	21	10	3	0	5	0	86	3	39
2017	TO-03	41	30	16	6	5	1	1	73	11	242
2017	TO-04	39	37	10	7	3	2	2	79	11	205
2017	TO-05	46	26	17	6	2	2	2	75	8	65
2011	TO	37	35	12	9	6	1	0	73	15	780
2011	TO-02	43	34	9	10	5	0	0	76	15	80
2011	TO-03	35	34	14	10	5	2	0	70	16	315
2011	TO-04	36	37	10	9	7	1	0	74	16	278
2011	TO-05	41	35	11	6	6	0	0	77	12	82
2011	TO-06	55	27	18	0	0	0	0	82	0	11
2008	TO	39	32	12	8	6	2	0	73	14	722
2008	TO-02	41	29	10	13	6	1	0	71	19	70
2008	TO-03	38	32	13	7	7	3	0	73	14	317
2008	TO-04	37	34	13	6	7	3	0	73	14	231
2008	TO-05	53	25	5	9	5	1	0	80	15	75
2008	TO-06	21	64	0	14	0	0	0	86	14	14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	37	34	14	10	5	1	0	71	14	365
2018	TO-03	37	27	15	13	7	0	0	64	20	142
2018	TO-04	35	36	18	5	3	2	1	73	9	130
2018	TO-05	36	47	4	13	0	0	0	83	13	47
2017	TO	38	33	14	10	4	1	1	72	14	567
2017	TO-02	54	31	13	3	0	0	0	85	3	39
2017	TO-03	37	31	14	11	6	0	0	69	17	240
2017	TO-04	37	33	15	11	3	0	0	70	15	204
2017	TO-05	40	37	14	5	2	2	2	79	6	65
2011	TO	33	37	13	10	8	1	0	70	17	780
2011	TO-02	49	28	9	9	6	0	0	76	15	80
2011	TO-03	29	39	12	10	9	0	0	69	19	315
2011	TO-04	31	37	13	11	7	1	0	68	18	278
2011	TO-05	38	37	15	5	6	0	0	74	11	82
2011	TO-06	18	55	18	9	0	0	0	73	9	11
2008	TO	33	33	12	12	8	1	0	68	20	722
2008	TO-02	37	26	11	14	11	0	0	63	26	70
2008	TO-03	31	36	13	10	8	2	0	68	18	317
2008	TO-04	32	32	13	14	8	0	0	65	22	231
2008	TO-05	49	27	7	11	7	0	0	76	17	75
2008	TO-06	14	50	7	14	14	0	0	64	29	14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	43	30	14	7	6	1	73	13	366
2018	TO-03	39	25	16	8	11	1	65	19	142
2018	TO-04	44	34	14	4	4	2	78	8	131
2018	TO-05	53	26	9	13	0	0	79	13	47
2017	TO	47	27	11	9	4	1	75	14	570
2017	TO-02	62	28	8	3	0	0	90	3	39
2017	TO-03	45	25	11	12	6	0	71	18	242
2017	TO-04	47	28	11	9	4	1	76	13	205
2017	TO-05	49	31	11	6	3	0	80	9	65

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	21	33	21	11	5	9	0	59	18	367
2018	TO-03	15	32	20	13	10	8	0	52	26	143
2018	TO-04	21	33	23	10	2	10	1	61	14	131
2018	TO-05	35	31	23	6	0	4	0	70	7	48
2017	TO	24	32	19	8	5	12	0	64	15	570
2017	TO-02	38	31	13	5	0	13	0	79	6	39
2017	TO-03	23	30	18	10	6	12	1	61	18	242
2017	TO-04	19	35	20	8	5	14	0	62	15	205
2017	TO-05	37	32	15	5	3	8	0	75	8	65
2011	TO	17	28	22	10	10	12	1	52	23	781
2011	TO-02	31	31	14	9	2	14	0	71	13	81
2011	TO-03	15	26	24	10	12	12	1	47	26	315
2011	TO-04	13	28	23	12	10	13	1	47	25	278
2011	TO-05	30	26	22	7	7	7	0	61	16	82
2011	TO-06	9	45	18	9	9	9	0	60	20	11

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	16	29	25	17	10	4	0	46	28	367
2018	TO-03	13	24	26	21	14	2	0	38	36	143
2018	TO-04	14	31	23	17	11	5	0	47	29	131
2018	TO-05	23	33	31	10	2	0	0	56	13	48
2017	TO	19	30	24	14	8	4	0	51	23	570
2017	TO-02	36	33	15	10	0	5	0	73	11	39
2017	TO-03	20	23	24	16	10	6	1	46	28	242
2017	TO-04	12	35	27	15	8	3	0	48	24	205
2017	TO-05	28	40	17	12	2	2	0	69	14	65
2011	TO	13	26	21	19	19	2	1	40	39	780
2011	TO-02	21	34	15	15	13	3	0	56	28	80
2011	TO-03	10	24	22	21	21	2	0	35	43	315
2011	TO-04	10	24	23	19	21	2	1	35	41	278
2011	TO-05	26	26	17	18	13	0	0	51	32	82
2011	TO-06	18	18	9	36	18	0	0	36	55	11
2008	TO	17	30	20	15	15	3	0	48	31	722
2008	TO-02	16	39	24	10	11	0	0	54	21	70
2008	TO-03	16	25	19	16	18	4	0	44	36	317
2008	TO-04	14	32	21	18	13	2	1	47	32	231
2008	TO-05	28	35	17	9	9	1	0	64	19	75
2008	TO-06	21	43	14	7	14	0	0	64	21	14

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	11	19	28	21	14	7	0	33	37	366
2018	TO-03	10	14	28	23	17	8	0	26	43	142
2018	TO-04	11	20	27	18	16	6	1	34	37	131
2018	TO-05	13	31	25	29	0	2	0	45	30	48
2017	TO	12	26	28	17	8	9	1	42	27	570
2017	TO-02	31	28	18	5	5	13	0	68	12	39
2017	TO-03	11	26	26	15	11	11	1	42	29	242
2017	TO-04	7	24	30	21	8	9	0	34	32	205
2017	TO-05	18	37	28	14	2	2	0	56	16	65
2011	TO	8	25	21	23	15	7	0	37	41	779
2011	TO-02	18	29	14	25	8	8	0	50	35	80
2011	TO-03	7	26	22	22	17	7	0	35	42	316
2011	TO-04	6	22	25	26	13	9	0	31	42	276
2011	TO-05	16	29	17	21	13	4	0	47	35	82
2011	TO-06	0	36	9	18	36	0	0	36	55	11
2008	TO	9	28	24	18	13	7	1	41	33	721
2008	TO-02	13	27	24	23	7	4	1	42	32	70
2008	TO-03	7	27	26	16	16	8	1	37	35	316
2008	TO-04	9	27	26	21	10	6	0	39	33	231
2008	TO-05	12	43	15	9	15	7	0	59	26	75
2008	TO-06	14	21	21	21	14	7	0	38	38	14

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	10	23	25	26	15	2	34	41	368
2018	TO-03	8	23	23	27	16	2	32	44	143
2018	TO-04	14	18	25	23	19	2	32	42	132
2018	TO-05	6	33	25	29	6	0	40	35	48
2017	TO	12	30	24	19	12	3	44	32	569
2017	TO-02	33	26	15	10	5	10	66	17	39
2017	TO-03	12	29	25	19	11	3	43	31	242
2017	TO-04	6	30	25	21	16	3	37	37	204
2017	TO-05	17	35	22	18	8	0	52	26	65
2011	TO	11	28	19	23	16	3	40	40	779
2011	TO-02	18	35	16	16	8	8	57	26	80
2011	TO-03	9	27	21	24	17	3	36	42	316
2011	TO-04	9	26	21	24	17	3	36	42	276
2011	TO-05	17	32	12	21	16	2	50	38	82
2011	TO-06	0	27	9	36	27	0	27	64	11
2008	TO	9	31	23	22	12	3	42	35	721
2008	TO-02	13	33	14	23	14	1	47	38	69
2008	TO-03	8	28	24	21	15	5	37	38	317
2008	TO-04	7	32	26	24	9	2	40	34	231
2008	TO-05	15	37	19	20	8	1	53	28	75
2008	TO-06	7	43	29	21	0	0	50	21	14

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	17	34	24	13	11	1	51	25	368
2018	TO-03	15	27	27	16	14	1	43	30	143
2018	TO-04	21	35	23	10	11	1	56	21	132
2018	TO-05	10	46	25	13	6	0	56	19	48
2017	TO	23	36	20	14	7	0	60	20	569
2017	TO-02	41	38	21	0	0	0	79	0	39
2017	TO-03	23	37	18	15	7	0	60	22	242
2017	TO-04	20	38	19	14	9	0	58	23	204
2017	TO-05	28	23	34	11	5	0	51	15	65
2011	TO	17	37	18	17	11	0	54	28	781
2011	TO-02	25	35	13	19	9	0	60	28	80
2011	TO-03	14	40	19	18	10	0	54	27	316
2011	TO-04	15	36	17	18	15	0	51	32	278
2011	TO-05	20	38	27	9	6	1	58	15	82
2011	TO-06	9	27	27	27	9	0	36	36	11

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	21	42	17	15	5	0	64	20	368
2018	TO-03	17	38	20	17	6	1	56	23	143
2018	TO-04	21	45	16	12	5	0	67	17	132
2018	TO-05	27	44	10	17	2	0	71	19	48
2017	TO	24	45	17	11	3	0	69	14	569
2017	TO-02	44	38	13	5	0	0	82	5	39
2017	TO-03	25	40	19	12	5	0	65	16	241
2017	TO-04	19	51	16	13	2	0	70	15	205
2017	TO-05	28	46	17	6	3	0	74	9	65

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	8	15	26	20	17	12	2	27	43	367
2018	TO-03	8	8	26	24	21	10	2	19	51	142
2018	TO-04	6	18	30	15	16	13	2	29	36	131
2018	TO-05	13	27	21	15	17	8	0	43	34	48
2017	TO	9	16	21	20	15	17	2	31	43	570
2017	TO-02	8	18	21	10	5	31	8	42	25	39
2017	TO-03	11	13	22	18	18	17	2	29	44	242
2017	TO-04	7	18	20	22	15	18	1	31	45	205
2017	TO-05	9	20	22	25	15	8	2	32	44	65

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	32	38	15	8	5	1	1	71	14	366
2018	TO-03	31	33	17	10	8	1	0	65	18	142
2018	TO-04	35	41	11	8	2	2	1	78	10	131
2018	TO-05	28	38	21	11	2	0	0	66	13	47
2017	TO	35	36	16	8	4	1	0	71	13	570
2017	TO-02	54	26	13	3	5	0	0	79	8	39
2017	TO-03	37	34	15	9	5	0	0	71	14	242
2017	TO-04	30	41	14	9	4	1	0	72	13	205
2017	TO-05	31	31	28	5	5	0	2	63	9	65
2011	TO	32	36	13	12	6	0	0	69	18	780
2011	TO-02	43	30	6	13	8	1	0	73	20	80
2011	TO-03	31	39	12	12	6	0	0	70	18	315
2011	TO-04	30	35	16	12	6	1	0	65	18	278
2011	TO-05	35	34	15	7	9	0	0	70	16	82
2011	TO-06	18	55	18	9	0	0	0	73	9	11
2008	TO	33	36	14	8	8	0	0	69	17	722
2008	TO-02	30	36	14	9	11	0	0	66	20	70
2008	TO-03	31	39	14	9	6	1	1	70	15	317
2008	TO-04	31	37	13	8	10	0	0	68	19	231
2008	TO-05	47	27	9	5	12	0	0	73	17	75
2008	TO-06	43	21	21	14	0	0	0	64	14	14

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	17	37	20	6	9	6	6	61	16	35
2018	TO-04	20	20	40	0	10	0	10	44	11	10
2018	TO-05	17	50	6	6	6	11	6	80	13	18
2017	TO	25	35	33	3	0	0	5	63	3	40
2017	TO-04	20	20	50	0	0	0	10	44	0	10
2017	TO-05	26	43	22	4	0	0	4	73	5	23

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	20	45	14	14	6	0	0	66	20	367
2018	TO-03	17	43	14	14	11	0	1	61	25	143
2018	TO-04	18	47	15	17	5	0	0	64	21	131
2018	TO-05	27	50	13	10	0	0	0	77	10	48
2017	TO	23	42	15	12	7	0	0	65	19	569
2017	TO-02	38	36	10	10	5	0	0	74	15	39
2017	TO-03	24	44	13	13	7	0	0	67	19	241
2017	TO-04	19	43	16	15	8	0	0	61	23	205
2017	TO-05	29	42	23	5	2	0	0	71	6	65
2011	TO	22	38	16	16	7	0	1	60	23	775
2011	TO-02	38	38	9	11	4	0	0	76	15	79
2011	TO-03	17	36	19	18	10	0	1	53	28	314
2011	TO-04	18	40	17	17	7	0	1	59	24	275
2011	TO-05	34	38	13	10	2	0	2	74	13	82
2011	TO-06	18	36	18	18	9	0	0	55	27	11
2008	TO	22	41	15	15	6	0	1	63	21	721
2008	TO-02	29	41	10	14	6	0	0	70	20	70
2008	TO-03	20	39	17	15	9	1	0	59	24	317
2008	TO-04	20	41	17	17	4	0	2	62	21	230
2008	TO-05	35	39	11	12	1	0	3	75	14	75
2008	TO-06	14	64	14	0	7	0	0	79	7	14

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	41	42	10	6	0	0	84	7	368
2018	TO-03	38	41	11	9	0	1	80	9	143
2018	TO-04	42	42	10	6	1	0	83	7	132
2018	TO-05	56	44	0	0	0	0	100	0	48
2017	TO	47	40	8	3	1	0	87	4	569
2017	TO-02	46	46	5	0	3	0	92	3	39
2017	TO-03	48	36	11	5	1	0	84	5	241
2017	TO-04	44	44	8	2	1	0	88	3	205
2017	TO-05	58	37	5	0	0	0	95	0	65
2011	TO	53	34	7	4	1	0	88	5	779
2011	TO-02	54	27	11	6	1	0	81	7	81
2011	TO-03	48	37	8	5	2	0	85	7	315
2011	TO-04	55	35	6	3	1	0	90	4	276
2011	TO-05	67	23	6	4	0	0	90	4	82
2011	TO-06	45	55	0	0	0	0	100	0	11
2008	TO	49	39	7	3	2	0	87	5	722
2008	TO-02	37	44	11	4	3	0	81	7	70
2008	TO-03	48	37	9	3	3	0	85	6	317
2008	TO-04	49	41	6	3	1	0	90	4	231
2008	TO-05	61	29	5	1	3	0	91	4	75
2008	TO-06	43	50	0	0	7	0	93	7	14

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	48	37	10	4	1	85	5	364
2018	TO-03	47	36	9	6	1	84	7	140
2018	TO-04	49	34	11	5	1	83	6	131
2018	TO-05	60	35	4	0	0	96	0	48
2017	TO	50	38	6	5	1	88	6	569
2017	TO-02	46	41	8	5	0	87	5	39
2017	TO-03	50	33	9	7	1	83	8	241
2017	TO-04	47	43	4	3	1	91	5	205
2017	TO-05	63	32	5	0	0	95	0	65
2011	TO	56	36	5	3	1	91	4	772
2011	TO-02	54	34	8	3	1	89	4	79
2011	TO-03	52	37	5	4	1	89	5	311
2011	TO-04	55	37	4	3	0	93	3	275
2011	TO-05	74	22	2	1	0	96	1	82
2011	TO-06	55	45	0	0	0	100	0	11
2008	TO	53	38	5	4	1	90	5	721
2008	TO-02	34	49	10	4	3	83	7	70
2008	TO-03	53	36	6	3	2	89	5	317
2008	TO-04	57	34	3	5	0	91	5	230
2008	TO-05	55	43	1	1	0	97	1	75
2008	TO-06	50	43	0	0	7	93	7	14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	8	26	24	22	19	1	0	34	41	367
2018	TO-03	7	22	20	23	24	4	0	30	49	142
2018	TO-04	6	26	27	23	19	0	0	32	42	132
2018	TO-05	10	35	21	25	8	0	0	46	33	48
2017	TO	12	28	23	17	17	3	0	42	35	566
2017	TO-02	26	39	16	5	5	8	0	71	11	38
2017	TO-03	13	29	22	15	19	3	0	43	35	241
2017	TO-04	8	25	24	21	19	3	0	34	41	204
2017	TO-05	15	31	26	18	9	0	0	46	28	65
2011	TO	12	26	20	21	19	2	1	38	41	774
2011	TO-02	20	37	15	15	11	1	0	58	27	79
2011	TO-03	11	20	21	22	23	2	1	32	47	312
2011	TO-04	8	28	21	22	20	2	0	36	43	276
2011	TO-05	20	29	16	20	15	1	0	49	35	82
2011	TO-06	0	36	36	18	9	0	0	36	27	11
2008	TO	12	30	22	18	16	2	0	43	34	721
2008	TO-02	16	29	24	13	17	1	0	45	30	70
2008	TO-03	10	27	23	17	19	3	1	38	37	317
2008	TO-04	9	31	23	23	13	1	0	40	37	230
2008	TO-05	23	43	15	11	8	1	0	66	19	75
2008	TO-06	7	36	29	14	14	0	0	43	29	14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	7	17	17	23	33	1	1	25	57	368
2018	TO-03	8	10	13	24	43	1	1	18	68	143
2018	TO-04	5	19	20	23	30	1	2	25	54	132
2018	TO-05	6	27	13	29	23	2	0	34	53	48
2017	TO	10	20	15	22	27	4	2	32	52	569
2017	TO-02	21	38	23	5	5	8	0	64	11	39
2017	TO-03	11	14	16	23	30	3	2	27	56	241
2017	TO-04	6	19	14	22	32	5	2	27	58	205
2017	TO-05	15	32	12	22	15	2	2	49	38	65
2011	TO	9	14	15	20	37	2	2	24	59	773
2011	TO-02	15	19	18	11	29	6	1	37	44	79
2011	TO-03	8	13	15	21	39	3	1	22	62	312
2011	TO-04	7	12	14	20	42	2	2	19	66	276
2011	TO-05	14	20	17	25	23	0	1	34	49	81
2011	TO-06	0	27	9	18	45	0	0	27	64	11
2008	TO	7	21	15	21	32	2	2	29	55	720
2008	TO-02	6	33	14	21	21	3	1	40	45	70
2008	TO-03	8	19	15	22	33	3	1	28	57	316
2008	TO-04	4	19	16	20	38	1	1	24	60	230
2008	TO-05	11	24	17	19	28	0	1	35	47	75
2008	TO-06	7	7	29	21	29	0	7	15	54	14

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	25	43	13	13	5	68	19	368
2018	TO-03	22	39	12	16	11	61	27	143
2018	TO-04	23	45	14	17	2	67	19	132
2018	TO-05	31	50	15	2	2	81	4	48
2017	TO	27	45	14	11	3	73	13	570
2017	TO-02	49	38	8	5	0	87	5	39
2017	TO-03	24	44	17	10	5	68	15	242
2017	TO-04	22	48	15	13	2	71	15	205
2017	TO-05	43	45	5	8	0	88	8	65
2011	TO	30	44	12	9	5	74	14	777
2011	TO-02	43	33	11	10	2	77	12	81
2011	TO-03	26	42	15	9	7	68	17	314
2011	TO-04	27	49	10	11	4	76	14	276
2011	TO-05	40	48	6	2	4	88	6	81
2011	TO-06	27	45	18	0	9	73	9	11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	28	41	16	11	5	69	16	367
2018	TO-03	24	38	15	13	10	62	24	143
2018	TO-04	29	38	20	12	2	67	14	132
2018	TO-05	34	55	9	2	0	89	2	47
2017	TO	34	40	13	8	4	75	12	568
2017	TO-02	54	38	8	0	0	92	0	39
2017	TO-03	31	41	13	10	6	71	16	241
2017	TO-04	31	41	16	9	3	72	12	204
2017	TO-05	48	37	9	6	0	85	6	65

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	24	38	20	13	3	0	1	63	17	365
2018	TO-03	20	33	23	15	6	1	2	55	21	142
2018	TO-04	20	42	22	15	1	0	1	62	16	130
2018	TO-05	40	40	13	6	2	0	0	79	8	48
2017	TO	28	42	19	7	3	0	1	70	10	569
2017	TO-02	41	54	5	0	0	0	0	95	0	39
2017	TO-03	26	39	24	6	3	0	1	66	10	242
2017	TO-04	24	47	18	8	4	0	0	70	12	204
2017	TO-05	38	37	17	8	0	0	0	75	8	65
2011	TO	30	43	16	7	3	1	1	74	10	780
2011	TO-02	46	31	11	10	0	2	0	78	10	81
2011	TO-03	27	41	19	9	3	2	0	69	12	315
2011	TO-04	27	47	17	5	4	0	1	74	9	277
2011	TO-05	38	43	11	6	2	0	0	80	9	82
2011	TO-06	9	82	9	0	0	0	0	91	0	11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	12	38	28	11	6	4	1	53	18	367
2018	TO-03	8	38	27	11	11	4	1	48	24	143
2018	TO-04	12	34	34	15	4	2	0	47	19	131
2018	TO-05	21	50	17	8	0	4	0	74	9	48
2017	TO	17	38	24	11	4	6	0	58	16	570
2017	TO-02	31	46	8	5	0	10	0	86	6	39
2017	TO-03	15	37	25	12	5	5	1	56	18	242
2017	TO-04	12	36	26	14	3	9	0	52	19	205
2017	TO-05	31	38	26	3	0	2	0	70	3	65

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	40	35	14	6	3	1	1	76	9	365
2018	TO-03	39	38	11	5	6	1	0	78	11	141
2018	TO-04	40	35	14	6	2	2	2	78	8	131
2018	TO-05	42	31	17	10	0	0	0	73	10	48
2017	TO	40	36	14	5	2	1	1	78	8	568
2017	TO-02	59	28	10	0	0	3	0	89	0	39
2017	TO-03	39	36	15	5	4	1	0	76	9	241
2017	TO-04	38	39	12	6	1	1	1	79	8	204
2017	TO-05	43	34	12	8	3	0	0	77	11	65
2011	TO	37	41	11	7	4	1	0	78	11	778
2011	TO-02	56	23	10	5	5	1	0	80	10	81
2011	TO-03	33	45	10	7	5	0	0	78	12	312
2011	TO-04	33	42	13	7	3	1	1	77	10	278
2011	TO-05	46	38	6	9	0	0	1	85	9	82
2011	TO-06	18	27	9	45	0	0	0	45	45	11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	32	40	18	6	3	1	72	9	367
2018	TO-03	39	35	16	4	4	1	75	9	142
2018	TO-04	24	44	21	8	2	0	68	11	131
2018	TO-05	33	31	25	6	4	0	65	10	48
2017	TO	28	43	21	6	1	1	72	7	570
2017	TO-02	46	44	8	3	0	0	90	3	39
2017	TO-03	32	43	18	5	1	1	76	7	242
2017	TO-04	23	45	24	4	2	1	69	6	205
2017	TO-05	20	42	26	11	0	2	63	11	65
2011	TO	31	43	17	7	2	0	75	9	781
2011	TO-02	41	43	11	2	2	0	84	5	81
2011	TO-03	35	45	15	4	1	0	80	6	317
2011	TO-04	26	44	21	7	1	0	71	8	277
2011	TO-05	24	35	16	18	5	1	60	23	82
2011	TO-06	27	36	9	9	18	0	64	27	11
2008	TO	24	45	19	8	3	1	70	11	722
2008	TO-02	31	49	9	9	3	0	80	11	70
2008	TO-03	26	47	19	6	2	0	73	8	317
2008	TO-04	21	42	22	10	4	1	64	14	231
2008	TO-05	17	49	17	11	4	1	68	15	75
2008	TO-06	14	36	43	0	7	0	50	7	14

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	TO	11	58	31	368
2018	TO-03	10	55	36	143
2018	TO-04	11	60	30	132
2018	TO-05	17	64	19	47
2017	TO	11	60	29	569
2017	TO-02	13	46	41	39
2017	TO-03	9	60	31	241
2017	TO-04	12	62	25	205
2017	TO-05	12	60	28	65
2011	TO	11	61	28	780
2011	TO-02	10	58	33	80
2011	TO-03	13	58	29	315
2011	TO-04	7	65	27	278
2011	TO-05	11	65	24	82
2011	TO-06	45	36	18	11

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	TO	24	15	27	15	12	7	41
2018	TO-03	14	14	21	36	7	7	14
2018	TO-04	29	7	36	7	7	14	14
2017	TO	50	13	11	8	11	6	62
2017	TO-03	36	18	18	18	5	5	22
2017	TO-04	64	0	12	0	12	12	25
2011	TO	30	9	20	20	9999	20	89
2011	TO-03	14	14	24	29	9999	19	42
2011	TO-04	55	5	10	25	9999	5	20

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	32	45	14	8	2	0	77	10	367
2018	TO-03	30	42	13	11	4	0	72	15	142
2018	TO-04	31	49	14	5	0	1	81	5	132
2018	TO-05	40	40	15	6	0	0	79	6	48
2017	TO	33	43	14	6	3	0	77	9	570
2017	TO-02	44	36	10	8	0	3	82	8	39
2017	TO-03	34	43	13	5	5	0	77	10	242
2017	TO-04	29	46	15	6	3	0	76	9	205
2017	TO-05	40	42	12	5	2	0	82	6	65
2011	TO	33	43	12	7	5	0	76	12	780
2011	TO-02	49	31	10	6	4	0	80	10	80
2011	TO-03	30	43	11	9	6	0	74	15	316
2011	TO-04	28	48	13	6	5	0	76	11	277
2011	TO-05	46	39	10	2	2	0	85	5	82
2011	TO-06	27	55	18	0	0	0	82	0	11
2008	TO	39	40	9	7	3	1	81	10	722
2008	TO-02	31	44	10	9	6	0	76	14	70
2008	TO-03	36	41	11	7	3	1	79	11	317
2008	TO-04	41	40	8	6	3	1	82	10	231
2008	TO-05	52	37	5	4	1	0	89	5	75
2008	TO-06	50	29	14	0	7	0	79	7	14

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	14	41	26	14	4	1	55	18	367
2018	TO-03	12	39	29	13	6	1	52	19	142
2018	TO-04	14	41	26	13	5	2	56	18	132
2018	TO-05	17	40	21	23	0	0	56	23	48
2017	TO	18	41	22	14	4	1	59	19	570
2017	TO-02	36	36	13	8	5	3	74	13	39
2017	TO-03	20	40	23	12	5	0	60	17	242
2017	TO-04	12	43	22	19	3	1	55	22	205
2017	TO-05	22	38	22	14	5	0	60	18	65
2011	TO	16	37	18	16	11	1	54	28	779
2011	TO-02	34	33	11	16	5	1	67	22	80
2011	TO-03	13	39	18	17	11	1	53	29	316
2011	TO-04	14	38	20	14	13	0	52	27	278
2011	TO-05	23	31	20	14	13	0	54	26	80
2011	TO-06	9	18	18	45	9	0	27	55	11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	10	31	37	18	3	1	1	21	42	366
2018	TO-03	11	33	37	16	2	1	1	18	45	141
2018	TO-04	10	30	37	20	2	1	1	22	40	131
2018	TO-05	15	23	33	25	4	0	0	29	38	48
2017	TO	8	28	37	18	7	1	2	25	37	566
2017	TO-02	5	18	36	18	8	5	10	30	27	39
2017	TO-03	11	25	35	21	7	1	1	28	37	242
2017	TO-04	6	31	41	13	5	0	2	19	39	201
2017	TO-05	5	29	35	20	11	0	0	31	34	65
2011	TO	13	26	36	16	6	1	2	23	40	777
2011	TO-02	6	19	38	20	11	2	4	33	26	81
2011	TO-03	14	28	38	13	4	1	2	18	43	315
2011	TO-04	15	24	34	18	6	1	3	25	40	274
2011	TO-05	10	29	37	16	6	0	2	23	40	82
2011	TO-06	0	45	18	36	0	0	0	36	45	11
2008	TO	10	27	36	17	6	1	3	24	38	722
2008	TO-02	6	24	39	20	7	1	3	28	31	70
2008	TO-03	12	32	30	14	8	1	3	23	46	317
2008	TO-04	11	27	42	15	4	0	1	19	38	231
2008	TO-05	3	15	47	28	4	0	4	33	18	75
2008	TO-06	0	36	29	29	7	0	0	36	36	14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	10	20	29	25	12	3	1	38	32	365
2018	TO-03	9	26	29	22	11	3	1	34	36	141
2018	TO-04	13	18	32	22	12	2	1	35	32	130
2018	TO-05	10	13	27	42	8	0	0	50	23	48
2017	TO	6	19	30	24	13	4	4	40	27	564
2017	TO-02	0	8	15	36	26	3	13	73	9	39
2017	TO-03	7	16	30	24	14	5	4	41	26	241
2017	TO-04	6	24	36	19	8	4	5	29	32	200
2017	TO-05	6	25	23	25	18	2	2	44	32	65
2011	TO	12	21	27	20	13	2	4	35	36	776
2011	TO-02	8	14	22	22	24	4	6	51	24	78
2011	TO-03	13	25	23	22	10	3	4	34	41	317
2011	TO-04	13	21	32	16	12	2	4	30	36	274
2011	TO-05	13	18	30	22	13	1	1	36	33	82
2011	TO-06	18	9	36	36	0	0	0	36	27	11
2008	TO	7	17	30	25	14	2	5	42	26	721
2008	TO-02	7	16	31	16	19	6	6	39	26	70
2008	TO-03	10	19	25	30	11	1	5	44	30	317
2008	TO-04	5	17	36	24	14	1	3	39	23	231
2008	TO-05	3	11	36	20	23	4	3	46	14	74
2008	TO-06	0	14	29	36	14	0	7	54	15	14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	24	27	29	15	3	1	1	18	52	363
2018	TO-03	31	25	26	12	4	1	1	16	57	140
2018	TO-04	24	29	26	17	2	2	1	20	54	129
2018	TO-05	13	35	35	15	2	0	0	17	48	48
2017	TO	17	26	29	15	6	3	4	23	46	568
2017	TO-02	5	15	38	13	8	10	10	26	26	39
2017	TO-03	15	25	28	17	7	4	3	27	43	242
2017	TO-04	22	30	27	12	3	1	4	16	55	203
2017	TO-05	15	28	32	17	6	0	2	23	44	65
2011	TO	14	22	26	18	9	4	6	31	40	777
2011	TO-02	9	15	23	23	15	9	8	45	28	80
2011	TO-03	16	23	26	15	7	5	9	25	44	316
2011	TO-04	15	20	28	19	10	3	5	31	38	274
2011	TO-05	15	22	24	24	10	2	2	36	38	82
2011	TO-06	9	55	18	9	9	0	0	18	64	11
2008	TO	13	19	30	21	11	2	5	34	34	716
2008	TO-02	16	14	27	20	14	1	7	38	33	70
2008	TO-03	16	18	28	22	9	2	6	33	36	314
2008	TO-04	11	19	34	21	11	2	2	33	32	230
2008	TO-05	7	22	30	20	16	0	5	39	30	74
2008	TO-06	23	23	38	8	8	0	0	15	46	13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	7	16	36	31	9	1	1	40	23	362
2018	TO-03	11	19	33	30	6	0	1	36	30	141
2018	TO-04	3	16	43	26	9	2	1	36	20	129
2018	TO-05	9	6	32	40	13	0	0	53	15	47
2017	TO	6	15	35	28	12	1	3	42	21	564
2017	TO-02	3	0	23	31	28	8	8	70	3	39
2017	TO-03	6	13	37	28	12	1	2	42	20	242
2017	TO-04	6	18	37	28	8	1	4	37	25	200
2017	TO-05	5	20	33	27	16	0	0	42	25	64
2011	TO	8	13	31	32	12	1	3	46	22	778
2011	TO-02	4	9	26	31	26	2	2	60	13	81
2011	TO-03	10	12	33	33	7	1	4	42	23	317
2011	TO-04	8	15	30	31	12	1	3	45	24	273
2011	TO-05	4	12	37	32	12	1	2	46	16	82
2011	TO-06	27	9	36	18	9	0	0	27	36	11
2008	TO	7	14	31	32	12	1	4	46	21	719
2008	TO-02	6	9	37	27	17	0	4	46	15	70
2008	TO-03	6	16	30	33	10	2	4	45	23	315
2008	TO-04	9	15	30	31	13	0	2	45	24	231
2008	TO-05	5	8	30	35	14	1	7	53	15	74
2008	TO-06	7	7	36	43	7	0	0	50	14	14

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	17	25	31	19	5	2	1	25	44	367
2018	TO-03	15	24	31	19	8	2	1	28	41	142
2018	TO-04	18	26	32	16	4	2	2	21	46	131
2018	TO-05	19	29	27	23	2	0	0	25	48	48
2017	TO	8	21	30	25	12	1	3	38	30	567
2017	TO-02	0	10	18	41	21	3	8	69	11	39
2017	TO-03	8	15	28	28	16	1	3	46	24	242
2017	TO-04	11	24	35	21	5	1	3	27	37	202
2017	TO-05	8	34	29	15	14	0	0	29	42	65
2011	TO	14	22	28	22	10	1	3	34	37	778
2011	TO-02	11	8	26	26	21	3	5	51	20	80
2011	TO-03	14	21	29	22	9	1	4	33	37	317
2011	TO-04	15	26	28	20	8	0	3	29	42	275
2011	TO-05	16	27	22	26	7	1	1	34	44	82
2011	TO-06	27	18	27	27	0	0	0	27	45	11
2008	TO	8	23	30	23	12	1	4	37	32	719
2008	TO-02	4	17	31	31	10	1	4	44	23	70
2008	TO-03	8	23	26	24	14	1	4	40	32	315
2008	TO-04	8	27	32	20	10	0	2	31	36	231
2008	TO-05	8	18	36	24	8	1	4	34	27	74
2008	TO-06	29	21	14	21	14	0	0	36	50	14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	3	10	20	33	26	3	4	64	15	363
2018	TO-03	2	11	23	33	26	3	4	62	14	141
2018	TO-04	5	13	16	33	28	2	3	64	19	129
2018	TO-05	4	9	21	36	26	2	2	64	13	47
2017	TO	2	6	16	34	30	4	8	73	9	565
2017	TO-02	0	3	5	23	38	15	15	89	4	39
2017	TO-03	2	5	15	32	35	5	7	76	7	241
2017	TO-04	3	7	19	35	25	2	9	67	12	201
2017	TO-05	0	9	23	40	23	0	5	66	10	65
2011	TO	4	7	17	33	26	3	10	67	13	777
2011	TO-02	3	6	13	27	34	8	10	74	11	79
2011	TO-03	6	8	17	31	24	3	11	65	16	317
2011	TO-04	4	7	20	34	24	2	9	66	12	274
2011	TO-05	5	6	15	41	24	1	7	72	12	82
2011	TO-06	0	18	9	36	36	0	0	73	18	11
2008	TO	4	7	20	32	25	3	9	65	12	719
2008	TO-02	6	10	17	24	27	6	10	61	19	70
2008	TO-03	4	8	17	32	25	3	11	66	14	315
2008	TO-04	3	5	29	31	25	3	4	60	9	231
2008	TO-05	1	8	16	41	26	1	7	72	10	74
2008	TO-06	0	0	14	57	14	0	14	83	0	14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	19	28	28	14	4	3	3	20	50	366
2018	TO-03	20	30	24	15	6	1	3	22	53	141
2018	TO-04	20	27	29	15	3	3	4	19	50	131
2018	TO-05	15	38	33	13	2	0	0	15	52	48
2017	TO	14	28	29	14	7	3	5	23	45	566
2017	TO-02	5	5	31	21	13	8	18	45	14	39
2017	TO-03	13	24	28	15	11	5	5	28	41	242
2017	TO-04	18	34	27	12	2	2	4	15	56	201
2017	TO-05	12	35	37	8	6	2	0	14	48	65

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	31	34	15	13	7	0	0	65	20	367
2018	TO-03	26	32	17	16	9	0	0	58	25	143
2018	TO-04	34	35	13	11	7	0	1	69	18	131
2018	TO-05	46	27	17	8	2	0	0	73	10	48
2017	TO	33	36	14	9	6	1	1	70	16	570
2017	TO-02	51	41	5	3	0	0	0	92	3	39
2017	TO-03	32	31	13	12	9	1	1	65	22	242
2017	TO-04	31	39	15	9	5	0	0	70	15	205
2017	TO-05	32	38	20	8	2	0	0	71	9	65

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	37	44	9	7	2	0	82	9	367
2018	TO-03	30	47	10	11	1	0	77	13	141
2018	TO-04	39	48	8	2	3	1	88	5	132
2018	TO-05	48	33	10	8	0	0	81	8	48
2017	TO	39	44	8	6	2	1	84	8	570
2017	TO-02	56	36	5	3	0	0	92	3	39
2017	TO-03	39	40	9	9	3	1	80	12	242
2017	TO-04	34	49	10	5	1	0	83	7	205
2017	TO-05	43	49	3	5	0	0	92	5	65

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	30	50	12	5	2	1	0	81	7	369
2018	TO-03	28	48	11	8	3	1	0	77	11	143
2018	TO-04	27	55	14	3	2	0	1	82	5	132
2018	TO-05	40	48	8	4	0	0	0	88	4	48

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	30	41	21	4	1	3	1	73	5	362
2018	TO-03	28	33	30	3	1	4	1	64	4	141
2018	TO-04	27	45	17	6	1	3	0	75	7	128
2018	TO-05	30	49	17	2	0	2	0	80	2	47
2017	TO	36	38	15	4	2	5	1	78	5	568
2017	TO-02	54	33	3	0	0	10	0	97	0	39
2017	TO-03	36	32	19	4	3	4	2	73	7	241
2017	TO-04	32	44	14	4	1	3	1	79	6	204
2017	TO-05	34	45	15	2	0	5	0	82	2	65

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	30	47	16	3	2	1	0	79	5	361
2018	TO-03	26	49	17	4	3	1	1	76	6	141
2018	TO-04	28	50	17	4	1	2	0	78	5	127
2018	TO-05	36	45	15	2	2	0	0	81	4	47
2017	TO	35	46	13	2	1	2	1	83	4	566
2017	TO-02	47	39	8	0	0	5	0	92	0	38
2017	TO-03	36	41	15	3	3	2	1	79	6	241
2017	TO-04	31	51	12	3	0	1	0	84	3	204
2017	TO-05	37	49	14	0	0	0	0	86	0	65
2011	TO	28	42	19	5	3	3	0	72	8	778
2011	TO-02	44	36	13	3	3	3	0	82	5	80
2011	TO-03	24	43	20	5	3	3	0	70	9	315
2011	TO-04	24	43	20	6	3	3	0	69	10	276
2011	TO-05	35	41	15	4	2	2	0	79	6	82
2011	TO-06	27	45	18	0	9	0	0	73	9	11

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	37	43	14	3	2	0	0	81	5	359
2018	TO-03	32	44	14	7	4	0	0	76	11	140
2018	TO-04	35	46	16	1	2	1	0	82	2	126
2018	TO-05	53	36	11	0	0	0	0	89	0	47
2017	TO	41	44	8	4	2	0	0	85	6	569
2017	TO-02	55	39	5	0	0	0	0	95	0	38
2017	TO-03	42	42	8	4	3	0	1	85	7	242
2017	TO-04	37	46	10	4	2	0	0	83	6	205
2017	TO-05	48	43	8	2	0	0	0	91	2	65
2011	TO	34	38	16	7	5	1	0	72	12	779
2011	TO-02	46	31	9	11	3	0	0	78	14	80
2011	TO-03	30	39	17	8	6	1	0	69	14	316
2011	TO-04	31	41	17	5	5	1	0	72	11	276
2011	TO-05	48	30	16	4	2	0	0	78	6	82
2011	TO-06	36	36	9	18	0	0	0	73	18	11
2008	TO	30	42	14	9	4	1	0	73	14	721
2008	TO-02	35	42	12	10	1	0	0	77	12	69
2008	TO-03	26	43	15	10	6	1	0	69	16	317
2008	TO-04	29	44	13	10	4	0	0	73	14	231
2008	TO-05	47	32	15	5	1	0	0	79	7	75
2008	TO-06	43	43	7	0	7	0	0	86	7	14

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	14	35	22	17	7	4	1	52	25	368
2018	TO-03	11	30	22	22	10	2	2	43	34	143
2018	TO-04	15	42	20	12	5	5	1	61	18	132
2018	TO-05	21	44	21	13	2	0	0	65	15	48
2017	TO	19	32	22	9	8	5	3	56	19	569
2017	TO-02	31	41	5	5	0	13	5	88	6	39
2017	TO-03	18	30	22	10	12	5	2	52	24	242
2017	TO-04	17	33	24	8	8	5	4	55	18	204
2017	TO-05	23	29	28	12	2	3	3	56	15	65

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	17	32	21	18	7	4	1	52	26	367
2018	TO-03	16	31	19	18	11	4	1	49	31	142
2018	TO-04	17	33	23	20	5	2	1	50	26	132
2018	TO-05	21	38	19	19	0	4	0	61	20	48
2017	TO	23	34	18	12	7	5	1	60	20	569
2017	TO-02	26	49	10	5	3	5	3	81	8	39
2017	TO-03	21	33	16	12	10	6	2	59	23	241
2017	TO-04	21	29	22	18	5	4	0	52	24	205
2017	TO-05	35	40	14	5	2	5	0	79	6	65
2011	TO	24	28	18	12	9	7	1	57	23	780
2011	TO-02	37	27	14	10	9	3	1	66	20	79
2011	TO-03	21	30	17	11	12	8	1	56	25	317
2011	TO-04	21	28	19	16	7	8	1	54	25	277
2011	TO-05	34	23	23	6	7	4	2	61	14	82
2011	TO-06	18	55	9	18	0	0	0	73	18	11
2008	TO	19	34	16	15	8	5	2	57	25	721
2008	TO-02	17	36	13	23	7	3	1	55	31	70
2008	TO-03	19	32	15	15	11	5	3	55	29	317
2008	TO-04	17	33	22	15	5	5	2	55	21	230
2008	TO-05	27	36	12	8	8	5	4	69	18	75
2008	TO-06	29	50	0	14	7	0	0	79	21	14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	15	35	33	12	3	2	51	15	368
2018	TO-03	13	33	30	16	6	2	47	22	143
2018	TO-04	13	39	32	12	2	2	53	15	132
2018	TO-05	19	33	42	6	0	0	52	6	48

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	9	26	23	22	13	6	1	38	38	368
2018	TO-03	9	23	19	27	17	6	0	34	46	143
2018	TO-04	6	27	22	24	14	5	1	35	41	132
2018	TO-05	17	25	31	15	4	6	2	45	20	48
2017	TO	12	20	24	18	12	12	1	37	34	569
2017	TO-02	26	23	23	5	3	18	3	61	10	39
2017	TO-03	11	21	21	19	15	12	1	37	38	242
2017	TO-04	9	16	29	21	12	12	1	29	38	204
2017	TO-05	18	25	23	14	5	12	3	51	22	65
2011	TO	11	20	21	17	16	13	2	36	40	780
2011	TO-02	22	22	15	16	11	12	1	51	31	81
2011	TO-03	8	19	19	20	17	14	3	33	45	315
2011	TO-04	9	19	23	16	18	12	3	33	40	277
2011	TO-05	17	24	22	12	12	11	1	47	28	82
2011	TO-06	9	9	45	27	9	0	0	18	36	11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	9	91	368
2018	TO-03	10	90	142
2018	TO-04	11	89	132

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	TO	55	33
2018	TO-03	57	14
2018	TO-04	50	14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	TO	58	33
2018	TO-04	50	14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	TO	33
2018	TO-03	14
2018	TO-04	14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2018	TO	33
2018	TO-03	14
2018	TO-04	14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	TO	27	33

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	TO	36	33
2018	TO-03	36	14
2018	TO-04	36	14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	TO	39	33
2018	TO-03	50	14
2018	TO-04	36	14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	TO	27	33
2018	TO-03	43	14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	TO	39	33
2018	TO-03	50	14
2018	TO-04	43	14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	TO	42	33
2018	TO-03	36	14
2018	TO-04	43	14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	TO	24	33
2018	TO-03	36	14

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Total responses
2018	TO	33
2018	TO-03	14
2018	TO-04	14

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	TO	24	33

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	TO	48	33
2018	TO-03	64	14
2018	TO-04	43	14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	TO	21	33
2018	TO-04	36	14

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	TO	42	33
2018	TO-03	43	14
2018	TO-04	43	14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	TO	27	33
2018	TO-04	36	14

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	TO	27	33

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	TO	36	33
2018	TO-04	43	14

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	TO	16	31
2018	TO-03	0	13

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Total responses
2018	TO	31
2018	TO-03	13
2018	TO-04	13

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	TO	16	31

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	TO	23	31
2018	TO-03	38	13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	TO	65	31
2018	TO-04	46	13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	TO	45	31

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	TO	19	31

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	12	15	24	5	5	33	5	44	17	366
2018	TO-03	10	12	27	6	6	34	4	36	19	143
2018	TO-04	13	15	25	5	5	31	7	44	16	131
2018	TO-05	19	28	17	4	4	28	0	65	12	47
2017	TO	13	13	22	5	4	35	7	45	16	570
2017	TO-02	23	13	15	0	0	41	8	70	0	39
2017	TO-03	13	10	19	7	6	35	9	42	24	242
2017	TO-04	11	12	23	5	4	39	6	42	16	205
2017	TO-05	15	25	29	0	3	26	2	55	4	65

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	20	30	24	8	2	14	1	59	12	365
2018	TO-03	20	26	27	8	4	14	1	54	14	142
2018	TO-04	18	27	28	8	2	14	2	54	13	131
2018	TO-05	30	38	13	9	0	11	0	76	10	47
2017	TO	25	29	23	5	3	13	1	63	10	570
2017	TO-02	33	26	18	0	0	21	3	77	0	39
2017	TO-03	23	28	25	5	5	12	2	59	12	242
2017	TO-04	23	31	20	7	3	16	1	65	12	205
2017	TO-05	29	37	28	2	0	5	0	69	2	65
2011	TO	26	33	21	6	3	10	0	66	10	775
2011	TO-02	46	22	15	6	3	9	0	74	10	79
2011	TO-03	22	34	23	7	5	9	0	62	13	313
2011	TO-04	20	36	21	7	3	13	1	65	11	277
2011	TO-05	44	25	22	0	2	6	0	74	3	81
2011	TO-06	9	45	27	9	0	9	0	60	10	11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	4	96	367
2018	TO-03	5	95	142
2018	TO-04	4	96	132

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	TO	43	14

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	TO	36	14

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	TO	57	14

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	TO	50	14

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	TO	0	14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	14	13	27	2	2	37	5	46	8	369
2018	TO-03	11	10	32	3	4	36	3	34	13	143
2018	TO-04	14	15	26	2	2	36	6	51	5	132
2018	TO-05	23	17	25	0	2	33	0	59	3	48
2017	TO	12	16	22	2	2	40	6	53	7	569
2017	TO-02	15	23	8	0	0	46	8	83	0	39
2017	TO-03	12	14	20	2	3	40	9	51	10	242
2017	TO-04	10	15	21	2	1	45	4	50	8	204
2017	TO-05	18	23	29	2	0	26	2	57	2	65

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	22	28	25	4	2	18	1	62	7	369
2018	TO-03	20	24	31	6	3	17	0	53	10	143
2018	TO-04	20	30	26	3	2	17	2	63	6	132
2018	TO-05	35	31	13	6	0	15	0	78	7	48
2017	TO	25	33	20	2	1	18	1	71	4	569
2017	TO-02	31	33	8	0	0	26	3	89	0	39
2017	TO-03	25	31	20	2	2	18	1	69	6	241
2017	TO-04	21	35	20	3	1	21	0	70	5	205
2017	TO-05	31	35	23	2	0	8	2	73	2	65
2011	TO	31	33	19	2	1	13	0	74	3	781
2011	TO-02	47	24	13	0	1	15	0	84	1	79
2011	TO-03	30	31	23	2	1	14	0	70	4	317
2011	TO-04	25	37	20	3	1	14	1	73	4	278
2011	TO-05	45	34	15	0	0	5	1	84	0	82
2011	TO-06	18	64	0	9	0	9	0	90	10	11

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	49	31	10	4	6	1	81	9	362
2018	TO-03	43	29	13	7	8	1	72	15	142
2018	TO-04	51	35	6	2	4	2	87	6	130
2018	TO-05	60	21	15	0	4	0	81	4	47
2017	TO	51	29	10	5	4	1	80	9	570
2017	TO-02	74	13	5	5	0	3	89	5	39
2017	TO-03	48	28	10	8	5	0	77	13	242
2017	TO-04	50	32	10	4	3	1	83	7	205
2017	TO-05	49	29	12	2	3	5	82	5	65

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	10	27	29	19	10	6	0	39	31	368
2018	TO-03	8	24	28	22	12	6	0	34	37	143
2018	TO-04	10	30	24	20	11	5	1	42	32	131
2018	TO-05	13	31	35	10	2	8	0	48	14	48
2017	TO	11	27	26	18	8	10	1	42	29	569
2017	TO-02	26	18	15	10	3	26	3	61	18	39
2017	TO-03	9	25	28	19	8	9	1	38	31	241
2017	TO-04	8	29	24	20	10	9	0	40	33	205
2017	TO-05	14	34	28	11	5	9	0	53	17	65

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	15	32	26	15	8	3	0	49	24	368
2018	TO-03	11	32	21	20	13	3	0	45	34	143
2018	TO-04	17	32	27	14	8	2	1	50	22	132
2018	TO-05	21	33	38	8	0	0	0	54	8	48
2017	TO	16	39	22	13	7	2	1	57	20	566
2017	TO-02	33	44	13	3	0	5	3	83	3	39
2017	TO-03	16	36	20	14	9	3	1	55	24	241
2017	TO-04	14	39	25	15	6	1	0	53	22	202
2017	TO-05	17	42	28	11	2	2	0	59	13	65

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	41	30	15	8	5	0	1	72	12	368
2018	TO-03	40	30	15	7	6	1	1	71	13	143
2018	TO-04	40	32	16	6	5	0	1	72	12	131
2018	TO-05	54	21	10	13	0	0	2	77	13	48
2017	TO	40	33	15	7	4	0	1	74	11	569
2017	TO-02	44	36	8	10	0	0	3	82	11	39
2017	TO-03	37	33	15	9	5	0	1	71	13	242
2017	TO-04	40	30	15	8	4	0	2	73	12	205
2017	TO-05	49	34	15	0	2	0	0	83	2	65

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	14	31	30	15	8	1	46	23	368
2018	TO-03	15	34	31	13	8	1	49	20	143
2018	TO-04	15	26	33	16	11	0	40	27	131
2018	TO-05	15	25	29	23	8	0	40	31	48
2017	TO	19	30	27	14	8	1	50	23	569
2017	TO-02	28	36	26	8	0	3	66	8	39
2017	TO-03	20	32	24	13	9	1	53	22	241
2017	TO-04	18	26	31	17	8	1	44	25	205
2017	TO-05	15	35	22	14	14	0	51	28	65

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	22	33	27	12	5	1	56	17	366
2018	TO-03	22	33	28	9	7	1	55	16	142
2018	TO-04	19	33	28	15	4	1	53	19	130
2018	TO-05	17	33	31	15	4	0	50	19	48
2017	TO	26	30	23	15	5	1	57	20	567
2017	TO-02	41	33	15	3	3	5	78	5	39
2017	TO-03	27	31	21	16	5	1	58	20	241
2017	TO-04	23	27	30	16	4	1	50	20	203
2017	TO-05	28	29	20	15	8	0	57	23	65

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	19	24	24	17	14	0	1	44	32	367
2018	TO-03	21	29	22	14	13	0	1	51	27	142
2018	TO-04	17	21	25	21	15	1	0	38	36	131
2018	TO-05	15	21	23	25	17	0	0	35	42	48
2017	TO	22	27	23	18	9	1	1	49	27	570
2017	TO-02	38	13	28	15	3	0	3	53	18	39
2017	TO-03	23	35	19	15	7	1	1	58	22	242
2017	TO-04	18	20	25	23	12	0	1	39	36	205
2017	TO-05	18	31	25	14	12	0	0	49	26	65

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	44	29	14	4	4	5	77	9	367
2018	TO-03	46	30	9	3	6	6	81	9	142
2018	TO-04	42	28	18	5	2	5	74	7	131
2018	TO-05	44	25	19	6	4	2	70	11	48
2017	TO	44	32	11	5	3	5	80	8	569
2017	TO-02	67	18	5	3	3	5	89	5	39
2017	TO-03	45	33	9	5	2	5	82	8	242
2017	TO-04	39	35	13	5	3	5	77	9	205
2017	TO-05	47	28	11	6	5	3	77	11	64

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	34	35	17	9	5	0	1	69	14	367
2018	TO-03	33	36	15	10	6	1	0	69	16	143
2018	TO-04	37	34	18	7	5	0	0	71	11	131
2018	TO-05	28	38	17	15	2	0	0	66	17	47
2017	TO	36	35	18	7	3	0	1	72	10	567
2017	TO-02	59	26	8	3	3	0	3	87	5	39
2017	TO-03	38	33	14	7	6	0	1	72	14	241
2017	TO-04	31	37	23	8	0	0	0	68	9	203
2017	TO-05	35	35	22	5	3	0	0	71	8	65

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	21	38	25	11	5	0	0	58	16	364
2018	TO-03	19	33	30	11	6	0	0	52	18	141
2018	TO-04	19	34	27	15	6	0	0	53	21	131
2018	TO-05	25	48	17	8	2	0	0	73	10	48
2017	TO	27	34	20	12	4	1	2	63	17	567
2017	TO-02	55	29	5	8	0	0	3	86	8	38
2017	TO-03	26	35	17	14	5	0	2	62	20	241
2017	TO-04	21	37	25	12	3	1	2	59	15	204
2017	TO-05	34	26	25	9	3	2	2	62	13	65

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	12	34	30	17	7	0	1	46	24	364
2018	TO-03	10	34	29	16	11	1	0	44	27	142
2018	TO-04	11	36	30	18	5	0	1	47	23	131
2018	TO-05	15	29	31	23	2	0	0	44	25	48
2017	TO	19	30	29	15	6	1	1	50	21	567
2017	TO-02	33	31	23	10	0	0	3	66	11	39
2017	TO-03	19	27	31	16	6	1	1	47	22	241
2017	TO-04	14	34	30	13	8	0	0	49	21	203
2017	TO-05	22	26	28	20	5	0	0	48	25	65

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	22	32	28	10	7	0	1	54	18	362
2018	TO-03	21	27	32	13	7	0	1	48	20	141
2018	TO-04	22	30	32	7	9	0	0	53	16	129
2018	TO-05	23	42	17	15	2	0	2	66	17	48
2017	TO	29	30	23	11	5	0	2	59	17	568
2017	TO-02	33	33	21	5	3	0	5	70	8	39
2017	TO-03	28	31	23	10	7	0	1	60	18	241
2017	TO-04	23	29	26	14	4	0	2	54	19	204
2017	TO-05	40	28	14	12	5	2	0	69	17	65

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	34	35	22	7	2	0	1	69	9	364
2018	TO-03	37	30	22	4	4	1	2	70	8	142
2018	TO-04	33	34	23	10	0	0	0	67	10	131
2018	TO-05	27	44	21	2	4	0	2	72	6	48
2017	TO	35	32	20	7	3	2	2	70	10	566
2017	TO-02	41	31	18	5	0	3	3	76	5	39
2017	TO-03	37	34	16	7	3	1	2	73	11	240
2017	TO-04	32	32	23	7	1	3	1	66	9	203
2017	TO-05	35	23	25	6	6	0	5	61	13	65

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	50	33	12	4	0	0	1	84	4	363
2018	TO-03	41	39	14	4	1	0	1	81	5	142
2018	TO-04	55	28	11	5	0	1	0	84	5	130
2018	TO-05	60	30	9	0	0	0	2	91	0	47
2017	TO	55	30	10	2	1	0	1	86	4	570
2017	TO-02	74	18	3	0	3	0	3	95	3	39
2017	TO-03	46	35	12	4	2	0	1	82	6	242
2017	TO-04	59	26	12	1	0	0	1	86	1	205
2017	TO-05	69	22	8	2	0	0	0	91	2	65

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	75	15	4	2	0	2	2	93	2	363
2018	TO-03	75	15	4	2	1	1	2	93	3	142
2018	TO-04	69	19	7	2	0	2	0	91	2	130
2018	TO-05	85	13	0	0	0	0	2	100	0	48

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	75	12	6	1	2	2	2	90	3	363
2018	TO-03	72	10	9	1	2	3	2	86	4	140
2018	TO-04	75	15	4	1	3	2	1	92	4	131
2018	TO-05	83	13	2	0	0	0	2	98	0	48
2017	TO	77	11	5	1	3	1	2	91	4	568
2017	TO-02	74	10	5	0	3	3	5	92	3	39
2017	TO-03	74	11	6	2	4	1	2	88	6	241
2017	TO-04	76	14	3	1	2	0	2	93	4	204
2017	TO-05	94	3	2	0	2	0	0	97	2	65

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	45	33	14	5	2	0	1	79	7	368
2018	TO-03	45	34	13	5	2	1	0	80	7	143
2018	TO-04	45	33	13	6	2	0	0	79	8	132
2018	TO-05	45	32	21	0	0	0	2	78	0	47
2017	TO	52	30	11	3	1	1	1	84	5	568
2017	TO-02	62	18	13	0	3	0	5	84	3	39
2017	TO-03	49	30	12	4	2	1	1	82	6	241
2017	TO-04	49	35	12	3	0	0	0	84	3	204
2017	TO-05	63	28	8	2	0	0	0	91	2	65

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	49	26	14	6	3	1	1	77	9	368
2018	TO-03	48	24	14	8	6	1	0	72	13	143
2018	TO-04	47	30	13	8	2	0	0	77	10	132
2018	TO-05	49	32	15	2	0	0	2	83	2	47
2017	TO	60	20	10	5	3	1	1	82	8	569
2017	TO-02	79	5	3	5	0	5	3	92	6	39
2017	TO-03	57	20	10	7	4	0	2	78	11	242
2017	TO-04	60	22	11	4	3	0	1	82	7	204
2017	TO-05	69	18	11	0	2	0	0	88	2	65

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	54	9	6	0	1	31	90	1	366
2018	TO-03	58	5	4	0	0	34	95	0	142
2018	TO-04	47	11	7	1	1	34	87	2	131
2018	TO-05	57	15	15	0	0	13	83	0	47
2017	TO	56	9	3	1	0	31	94	2	568
2017	TO-02	51	5	0	3	3	38	92	8	39
2017	TO-03	63	5	2	0	0	30	97	0	241
2017	TO-04	53	8	4	0	0	34	93	1	204
2017	TO-05	49	17	8	5	0	22	84	6	65

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	69	17	5	1	0	1	7	94	1	367
2018	TO-03	73	17	1	1	0	1	8	98	1	143
2018	TO-04	67	17	8	0	0	2	7	92	0	131
2018	TO-05	70	23	2	2	0	0	2	96	2	47
2017	TO	71	15	3	1	0	1	9	95	1	568
2017	TO-02	72	10	5	0	0	5	8	94	0	39
2017	TO-03	71	15	3	1	1	0	9	95	2	242
2017	TO-04	69	16	4	0	0	0	10	95	1	203
2017	TO-05	74	17	2	2	0	0	6	97	2	65

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	49	26	15	5	4	1	1	76	9	368
2018	TO-03	40	32	17	6	4	1	0	73	10	143
2018	TO-04	52	24	14	4	4	2	0	78	8	132
2018	TO-05	74	21	0	2	0	0	2	98	2	47
2017	TO	48	28	11	5	5	1	2	79	10	570
2017	TO-02	38	18	21	13	8	0	3	58	21	39
2017	TO-03	41	33	9	7	6	1	2	77	14	242
2017	TO-04	50	28	12	2	5	0	2	80	8	205
2017	TO-05	74	17	9	0	0	0	0	91	0	65

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	50	33	11	4	1	0	1	84	4	368
2018	TO-03	50	35	10	4	0	0	1	86	4	143
2018	TO-04	48	31	15	4	0	1	1	81	4	132
2018	TO-05	62	26	9	2	0	0	2	89	2	47
2017	TO	55	29	9	2	1	0	3	87	4	569
2017	TO-02	54	26	10	3	3	0	5	84	5	39
2017	TO-03	54	32	8	2	1	0	3	89	3	241
2017	TO-04	55	26	11	2	2	0	3	84	5	205
2017	TO-05	60	32	5	2	0	0	2	94	2	65

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	13	38	37	9	3	1	0	51	12	368
2018	TO-03	13	37	34	12	4	0	0	50	16	142
2018	TO-04	13	36	41	8	2	2	0	49	9	132
2018	TO-05	15	40	35	10	0	0	0	54	10	48
2017	TO	13	32	38	11	4	1	1	46	15	569
2017	TO-02	31	41	21	3	0	3	3	76	3	39
2017	TO-03	10	35	38	11	5	0	0	45	17	241
2017	TO-04	14	24	44	13	4	0	1	38	17	205
2017	TO-05	15	34	37	11	2	2	0	50	13	65

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	4	14	43	30	8	1	0	38	18	360
2018	TO-03	5	13	40	31	10	1	0	42	18	139
2018	TO-04	5	16	47	26	8	0	0	33	20	129
2018	TO-05	2	17	40	36	4	0	0	40	19	47
2017	TO	4	15	39	27	15	0	1	42	19	566
2017	TO-02	3	8	15	36	31	3	5	72	11	39
2017	TO-03	5	14	38	28	13	0	1	42	20	239
2017	TO-04	3	18	40	24	16	0	0	40	20	205
2017	TO-05	0	12	51	23	14	0	0	37	12	65

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	71	16	5	1	2	5	1	75	25	369
2018	TO-03	72	16	1	2	3	5	0	76	24	143
2018	TO-04	68	17	7	1	1	6	0	73	27	132
2018	TO-05	83	10	2	0	0	4	0	87	13	48
2017	TO	68	14	5	1	1	9	1	76	24	570
2017	TO-02	59	18	5	5	0	10	3	68	32	39
2017	TO-03	65	16	5	1	1	11	2	74	26	242
2017	TO-04	68	14	5	0	1	9	1	76	24	205
2017	TO-05	82	8	3	2	2	3	2	85	15	65

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	TO	7	88
2018	TO-03	6	33
2018	TO-04	9	34
2017	TO	7	113
2017	TO-02	9	11
2017	TO-03	8	50
2017	TO-04	5	41

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	TO	13	88
2018	TO-03	3	33
2018	TO-04	18	34
2017	TO	11	113
2017	TO-02	9	11
2017	TO-03	12	50
2017	TO-04	15	41

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	TO	10	88
2018	TO-03	9	33
2018	TO-04	12	34
2017	TO	9	113
2017	TO-02	9	11
2017	TO-03	8	50
2017	TO-04	10	41

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	TO	30	88
2018	TO-03	27	33
2018	TO-04	29	34
2017	TO	30	113
2017	TO-02	18	11
2017	TO-03	41	50
2017	TO-04	17	41

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	TO	5	88
2018	TO-03	3	33
2018	TO-04	3	34
2017	TO	7	113
2017	TO-02	0	11
2017	TO-03	10	50
2017	TO-04	7	41

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	TO	19	88
2018	TO-03	18	33
2018	TO-04	18	34

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	TO	26	88
2018	TO-03	27	33
2018	TO-04	32	34
2017	TO	52	113
2017	TO-02	64	11
2017	TO-03	37	50
2017	TO-04	66	41

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	TO	16	52	17	6	2	7	87
2018	TO-03	19	41	22	9	0	9	32
2018	TO-04	18	59	12	3	3	6	34
2017	TO	18	58	10	7	1	6	117
2017	TO-02	10	70	10	10	0	0	10
2017	TO-03	17	65	7	6	0	6	53
2017	TO-04	19	52	12	10	2	5	42

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	TO	61	39	88
2018	TO-03	64	36	33
2018	TO-04	65	35	34

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	68	10	4	4	1	2	12	90	5	368
2018	TO-03	65	12	4	5	1	3	10	89	6	143
2018	TO-04	68	10	4	2	2	2	14	92	4	131
2018	TO-05	73	8	0	6	2	0	10	91	9	48

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	17	25	22	13	14	1	8	47	29	87
2018	TO-03	13	28	25	9	19	0	6	43	30	32
2018	TO-04	18	29	21	12	9	3	9	53	23	34
2017	TO	9	29	24	9	6	6	18	50	19	121
2017	TO-02	9	27	45	0	0	9	9	44	0	11
2017	TO-03	9	33	25	9	5	7	11	51	18	54
2017	TO-04	11	25	14	9	9	5	27	53	27	44

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	TO	13	20	23	11	14	2	17	41	31	88
2018	TO-03	6	27	21	15	15	3	12	39	36	33
2018	TO-04	21	18	26	6	9	3	18	48	19	34
2017	TO	9	26	19	13	2	9	21	51	22	121
2017	TO-02	0	18	36	18	0	0	27	25	25	11
2017	TO-03	13	31	16	15	2	13	11	57	21	54
2017	TO-04	9	25	11	11	5	9	30	56	26	44

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - TO

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark