2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - SW

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 46 45 7 1 0 0 1 92 1 102
2018 SW-02 42 48 8 1 0 0 1 91 1 80
2018 SW-03 49 41 11 0 0 0 0 89 0 10
2017 SW 45 44 5 5 1 0 0 89 5 105
2017 SW-02 46 43 6 4 1 0 0 88 5 89
2014 SW 45 46 2 3 5 0 0 90 8 118
2014 SW-02 45 45 2 4 5 0 0 90 8 103
2011 SW 59 33 3 5 1 0 0 91 6 125
2011 SW-01 57 32 4 6 2 0 0 88 8 53
2011 SW-02 63 34 3 0 0 0 0 97 0 47
2011 SW-03 44 43 0 13 0 0 0 87 13 12
2008 SW 56 37 4 2 1 0 1 93 3 78
2008 SW-01 42 50 6 3 0 0 0 91 3 33
2008 SW-02 66 30 0 2 0 0 2 98 2 28

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 20 36 16 18 9 0 1 56 27 100
2018 SW-02 19 36 18 18 9 0 1 55 27 79
2017 SW 21 42 15 8 14 0 0 63 22 104
2017 SW-02 20 41 15 8 15 0 0 62 23 88

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 59 33 6 1 0 0 1 93 1 100
2018 SW-02 56 34 8 1 0 0 1 91 1 79
2017 SW 71 26 4 0 0 0 0 96 0 104
2017 SW-02 68 27 4 0 0 0 0 96 0 88
2014 SW 75 19 4 1 1 0 0 95 2 118
2014 SW-02 76 18 4 1 1 0 0 94 2 103
2011 SW 75 20 5 1 0 0 0 95 1 126
2011 SW-01 80 18 2 0 0 0 0 98 0 53
2011 SW-02 78 17 4 2 0 0 0 94 2 48
2011 SW-03 51 49 0 0 0 0 0 100 0 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 40 46 9 5 0 0 0 86 5 100
2018 SW-02 38 47 10 5 0 0 0 85 5 79
2017 SW 45 40 12 1 2 0 0 85 3 103
2017 SW-02 46 38 14 1 2 0 0 83 3 87
2014 SW 46 38 8 4 3 1 0 85 7 117
2014 SW-02 43 42 8 4 2 1 0 86 6 103
2011 SW 61 30 2 5 1 0 0 91 7 125
2011 SW-01 60 26 6 6 2 0 0 87 8 53
2011 SW-02 63 35 0 2 0 0 0 98 2 47
2011 SW-03 51 35 0 7 7 0 0 87 13 12
2008 SW 57 33 4 3 1 1 0 92 4 79
2008 SW-01 58 33 6 3 0 0 0 91 3 34
2008 SW-02 64 28 6 0 0 2 0 94 0 28

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 24 29 23 23 1 1 0 53 24 102
2018 SW-02 17 32 21 26 1 1 0 51 28 80
2018 SW-03 39 31 21 10 0 0 0 69 10 10
2017 SW 34 27 16 11 11 1 0 61 22 104
2017 SW-02 33 27 16 9 14 1 0 61 23 88
2014 SW 24 32 18 9 15 2 0 58 24 118
2014 SW-02 27 31 21 8 11 2 0 58 20 103
2011 SW 32 32 21 9 5 1 0 64 15 126
2011 SW-01 32 30 17 13 8 0 0 62 20 53
2011 SW-02 27 35 27 6 4 2 0 63 10 48
2011 SW-03 35 25 26 7 7 0 0 60 13 12

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 35 25 13 4 1 0 58 17 102
2018 SW-02 18 35 30 12 4 1 0 53 16 80
2018 SW-03 39 61 0 0 0 0 0 100 0 10
2017 SW 29 37 12 8 14 1 0 67 22 104
2017 SW-02 29 37 11 6 16 1 0 66 22 88
2014 SW 25 32 14 17 12 0 0 57 30 118
2014 SW-02 26 31 16 17 9 0 0 57 27 103
2011 SW 30 36 14 15 4 1 0 67 20 126
2011 SW-01 32 35 7 17 6 2 0 69 23 53
2011 SW-02 27 39 21 12 2 0 0 66 14 48
2011 SW-03 18 43 15 9 16 0 0 60 24 12
2008 SW 27 32 14 14 12 0 0 60 26 79
2008 SW-01 23 50 6 18 3 0 0 73 21 34
2008 SW-02 29 26 16 16 14 0 0 54 30 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 24 27 25 12 11 2 0 52 23 102
2018 SW-02 19 28 25 14 12 3 0 48 27 80
2018 SW-03 39 20 31 11 0 0 0 59 11 10
2017 SW 28 31 15 10 11 6 0 62 21 105
2017 SW-02 28 29 15 10 12 7 0 61 23 89
2014 SW 23 23 19 16 14 4 0 49 32 118
2014 SW-02 21 26 15 19 13 5 0 50 34 103
2011 SW 28 26 17 18 7 2 2 56 26 126
2011 SW-01 26 23 9 28 10 2 2 51 39 53
2011 SW-02 25 33 23 13 4 2 0 59 17 48
2011 SW-03 35 9 26 9 13 0 7 48 24 12
2008 SW 29 33 7 11 11 9 0 68 24 79
2008 SW-01 15 55 3 6 9 12 0 80 17 34
2008 SW-02 37 26 4 12 10 12 0 71 25 28
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 28 40 20 5 5 1 1 69 10 101
2018 SW-02 27 41 21 5 4 1 1 69 9 79
2018 SW-03 21 49 31 0 0 0 0 69 0 10
2017 SW 36 31 13 7 9 2 1 69 17 105
2017 SW-02 38 30 11 9 8 2 1 71 18 89
2014 SW 32 28 8 12 15 4 0 62 29 118
2014 SW-02 32 26 10 15 12 5 0 61 29 103
2011 SW 46 26 6 8 10 2 2 74 20 124
2011 SW-01 43 28 6 6 10 2 6 77 17 53
2011 SW-02 43 26 9 9 11 2 0 71 20 46
2011 SW-03 44 25 0 7 24 0 0 69 31 12
2008 SW 33 27 10 13 14 2 1 62 28 79
2008 SW-01 32 33 9 9 12 6 0 69 21 34
2008 SW-02 32 24 12 14 16 0 2 57 30 28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 32 40 16 7 4 1 0 73 11 101
2018 SW-02 29 41 19 6 4 1 0 71 10 79
2018 SW-03 31 49 10 11 0 0 0 79 11 10
2017 SW 36 31 12 11 7 1 2 69 18 105
2017 SW-02 38 30 8 12 8 1 2 71 21 89
2014 SW 32 29 8 16 15 1 0 62 30 118
2014 SW-02 33 27 9 15 15 1 0 61 30 103
2011 SW 35 35 12 6 11 0 1 71 18 125
2011 SW-01 26 45 10 4 12 0 4 73 17 53
2011 SW-02 40 28 17 4 10 0 0 68 15 47
2011 SW-03 18 43 9 7 24 0 0 60 31 12
2008 SW 31 38 7 9 13 2 1 71 22 79
2008 SW-01 32 41 6 12 9 0 0 73 22 34
2008 SW-02 26 42 2 7 18 4 2 72 26 28

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 27 33 16 11 13 0 0 60 24 101
2018 SW-02 25 33 13 14 15 0 0 58 29 79
2018 SW-03 28 41 30 0 0 0 0 70 0 10
2017 SW 40 23 14 8 13 0 2 64 22 105
2017 SW-02 40 25 13 6 14 0 3 67 20 89
2014 SW 33 21 10 18 17 1 0 55 36 118
2014 SW-02 33 21 11 18 16 1 0 54 34 103

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 33 16 12 11 7 0 59 24 103
2018 SW-02 21 33 17 12 10 6 0 58 24 81
2018 SW-03 20 39 21 10 10 0 0 59 20 10
2017 SW 22 32 14 16 9 7 0 59 27 105
2017 SW-02 21 32 14 16 8 8 0 58 27 89
2014 SW 25 20 23 10 15 6 0 48 27 118
2014 SW-02 27 18 26 8 14 7 0 48 24 103
2011 SW 30 29 10 11 15 3 1 62 28 126
2011 SW-01 25 33 11 8 20 4 0 60 29 53
2011 SW-02 31 29 9 14 10 4 2 65 26 48
2011 SW-03 35 23 9 26 7 0 0 58 33 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 19 28 21 20 12 1 0 48 32 103
2018 SW-02 16 28 21 21 12 1 0 45 34 81
2018 SW-03 28 30 21 20 0 0 0 59 20 10
2017 SW 21 30 15 16 15 3 0 52 32 105
2017 SW-02 20 31 13 17 16 4 0 53 34 89
2014 SW 18 20 24 16 19 3 0 39 36 118
2014 SW-02 19 19 26 15 16 4 0 40 33 103
2011 SW 21 32 16 13 18 0 0 53 31 126
2011 SW-01 20 32 19 7 22 0 0 52 29 53
2011 SW-02 23 27 19 21 10 0 0 50 31 48
2011 SW-03 18 43 0 7 33 0 0 60 40 12
2008 SW 17 25 20 17 17 4 0 44 35 79
2008 SW-01 18 29 24 15 9 6 0 50 25 34
2008 SW-02 14 23 22 12 26 4 0 38 39 28

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 15 25 24 24 11 1 0 41 35 102
2018 SW-02 14 23 28 24 11 1 0 37 35 80
2018 SW-03 18 40 11 31 0 0 0 59 31 10
2017 SW 17 24 17 25 13 4 0 43 39 105
2017 SW-02 17 26 14 23 14 5 0 45 40 89
2014 SW 11 25 25 17 20 2 0 37 38 118
2014 SW-02 12 26 27 16 16 3 0 39 33 103
2011 SW 13 31 16 24 14 2 0 45 39 126
2011 SW-01 13 34 15 17 16 5 0 50 34 53
2011 SW-02 17 24 21 32 6 0 0 41 38 48
2011 SW-03 0 26 16 33 24 0 0 26 57 12
2008 SW 11 19 22 17 25 5 0 32 45 79
2008 SW-01 6 26 27 18 17 6 0 34 37 34
2008 SW-02 14 11 22 16 34 4 0 25 52 28

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 27 21 19 19 1 0 41 38 102
2018 SW-02 11 26 23 20 19 1 0 38 39 80
2018 SW-03 20 39 11 10 21 0 0 59 31 10
2017 SW 17 32 9 19 18 4 0 52 39 104
2017 SW-02 17 30 9 20 19 5 0 50 41 88
2014 SW 15 24 20 15 26 1 0 39 41 118
2014 SW-02 14 25 22 16 22 1 0 40 38 103
2011 SW 16 34 12 20 17 2 0 50 37 126
2011 SW-01 10 41 8 20 16 6 0 54 38 53
2011 SW-02 21 24 19 24 12 0 0 44 37 48
2011 SW-03 18 34 0 7 42 0 0 51 49 12
2008 SW 14 28 12 28 14 5 0 44 44 79
2008 SW-01 9 33 24 23 9 3 0 43 33 34
2008 SW-02 18 21 8 26 20 8 0 42 50 28
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 15 27 23 24 10 0 1 43 34 102
2018 SW-02 14 26 21 28 10 0 1 41 38 80
2018 SW-03 10 49 20 11 10 0 0 59 21 10
2017 SW 19 30 18 18 15 0 0 49 33 105
2017 SW-02 21 26 18 18 17 0 0 48 34 89
2014 SW 22 32 13 20 13 0 0 54 33 118
2014 SW-02 21 32 12 21 13 0 0 53 35 103
2011 SW 17 41 17 20 6 0 0 58 25 126
2011 SW-01 19 40 13 24 4 0 0 59 28 53
2011 SW-02 12 44 21 17 6 0 0 56 23 48
2011 SW-03 18 34 18 13 18 0 0 51 31 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 32 39 14 10 5 0 1 71 15 102
2018 SW-02 29 40 13 11 6 0 1 70 18 80
2018 SW-03 39 41 10 11 0 0 0 79 11 10
2017 SW 36 49 5 6 3 0 0 85 10 105
2017 SW-02 39 45 4 8 4 0 0 85 12 89

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 8 14 17 27 23 10 1 25 56 101
2018 SW-02 7 14 15 31 22 9 1 24 60 80
2017 SW 11 13 19 22 20 15 1 28 49 104
2017 SW-02 10 12 18 21 23 16 1 27 52 88
2014 SW 8 16 15 21 22 16 1 29 53 118
2014 SW-02 10 13 14 25 21 16 1 28 56 103

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 26 42 15 12 5 0 0 68 17 101
2018 SW-02 25 42 15 13 5 0 0 67 18 79
2018 SW-03 18 41 20 20 0 0 0 60 20 10
2017 SW 27 36 15 12 10 0 1 63 22 105
2017 SW-02 30 36 14 11 9 0 1 66 20 89
2014 SW 26 33 12 18 11 0 0 58 30 118
2014 SW-02 26 31 14 18 11 0 0 57 28 103
2011 SW 28 32 15 11 12 0 1 61 24 125
2011 SW-01 20 36 20 10 10 0 4 59 21 53
2011 SW-02 35 28 13 11 13 0 0 63 24 47
2011 SW-03 9 51 7 7 26 0 0 60 33 12
2008 SW 26 33 8 17 14 1 1 60 32 79
2008 SW-01 23 38 7 17 12 3 0 63 30 34
2008 SW-02 27 27 12 20 12 0 2 56 32 28

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 35 15 16 8 0 1 61 24 102
2018 SW-02 23 34 18 15 9 0 1 58 24 80
2018 SW-03 30 39 0 31 0 0 0 69 31 10
2017 SW 20 48 13 10 9 0 0 68 19 105
2017 SW-02 20 49 15 8 9 0 0 69 16 89
2014 SW 13 43 9 23 12 0 0 56 35 118
2014 SW-02 14 43 10 23 9 0 0 57 32 103
2011 SW 27 38 14 12 9 0 0 65 21 125
2011 SW-01 30 30 13 13 14 0 0 60 27 53
2011 SW-02 26 39 15 13 7 0 0 65 20 47
2011 SW-03 25 44 15 7 9 0 0 69 16 12
2008 SW 26 44 9 14 7 0 0 70 21 78
2008 SW-01 27 56 0 18 0 0 0 82 18 33
2008 SW-02 23 44 6 16 12 0 0 66 28 28

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 60 36 0 3 0 0 1 97 3 101
2018 SW-02 59 37 0 3 0 0 1 97 3 79
2018 SW-03 79 11 0 11 0 0 0 89 11 10
2017 SW 67 27 5 1 1 0 0 93 2 105
2017 SW-02 66 27 5 1 1 0 0 93 2 89
2014 SW 65 27 2 4 2 0 0 92 6 118
2014 SW-02 64 27 3 5 2 0 0 91 7 103
2011 SW 70 25 0 3 1 0 0 96 4 124
2011 SW-01 66 31 0 2 2 0 0 96 4 53
2011 SW-02 78 20 0 0 2 0 0 98 2 48
2011 SW-03 56 36 0 7 0 0 0 93 7 11
2008 SW 63 33 1 3 1 0 0 95 4 79
2008 SW-01 58 39 3 0 0 0 0 97 0 34
2008 SW-02 72 26 0 0 2 0 0 98 2 28

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 57 38 3 1 0 0 1 96 1 99
2018 SW-02 54 40 4 1 0 0 1 95 1 78
2017 SW 69 25 3 2 1 0 0 94 3 105
2017 SW-02 68 25 4 2 1 0 0 93 3 89
2014 SW 68 26 2 1 3 0 0 93 5 118
2014 SW-02 69 26 2 2 1 0 0 95 3 103
2011 SW 70 27 1 1 1 0 0 97 1 126
2011 SW-01 71 23 4 0 2 0 0 95 2 53
2011 SW-02 80 20 0 0 0 0 0 100 0 48
2011 SW-03 44 56 0 0 0 0 0 100 0 12
2008 SW 64 29 2 4 0 0 0 94 4 79
2008 SW-01 65 29 0 6 0 0 0 94 6 34
2008 SW-02 66 24 4 6 0 0 0 90 6 28

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 16 30 20 17 13 3 1 48 31 101
2018 SW-02 15 27 19 20 14 4 1 44 36 79
2018 SW-03 10 49 21 10 11 0 0 59 21 10
2017 SW 20 34 18 9 14 4 0 57 24 105
2017 SW-02 21 31 19 11 14 4 0 54 26 89
2014 SW 16 20 17 20 25 3 0 37 46 118
2014 SW-02 17 21 19 17 23 4 0 39 41 103
2011 SW 18 34 16 18 12 2 1 53 31 125
2011 SW-01 19 31 19 16 12 2 2 52 29 53
2011 SW-02 17 32 15 23 11 2 0 50 35 48
2011 SW-03 9 41 15 18 18 0 0 49 35 12
2008 SW 19 33 14 16 16 2 1 53 33 79
2008 SW-01 20 50 9 9 6 6 0 75 15 34
2008 SW-02 13 30 12 20 24 0 2 44 44 28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 7 16 17 15 37 2 7 25 57 103
2018 SW-02 4 17 14 17 38 3 7 23 61 81
2018 SW-03 19 11 20 0 40 0 10 33 45 10
2017 SW 12 16 17 12 28 5 9 32 48 104
2017 SW-02 12 17 15 13 29 6 8 34 49 89
2014 SW 7 10 9 23 39 3 9 19 70 118
2014 SW-02 7 12 9 24 37 4 8 22 69 103
2011 SW 9 18 13 25 26 2 7 30 56 126
2011 SW-01 13 26 7 26 23 4 0 41 52 53
2011 SW-02 5 8 18 30 28 0 11 15 65 48
2011 SW-03 9 18 18 7 33 0 16 31 48 12
2008 SW 13 17 8 22 31 7 3 33 58 79
2008 SW-01 12 35 12 28 6 9 0 50 37 34
2008 SW-02 6 10 4 18 47 10 6 19 76 28

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 17 37 18 13 14 0 1 54 28 99
2018 SW-02 17 36 19 11 15 0 1 54 27 78
2017 SW 19 44 14 12 12 0 0 63 23 104
2017 SW-02 19 44 11 11 14 0 0 63 25 88
2014 SW 11 33 11 24 22 0 0 44 45 118
2014 SW-02 13 33 10 24 21 0 0 46 45 103
2011 SW 27 38 15 16 4 0 0 65 20 126
2011 SW-01 40 30 12 11 7 0 0 70 18 53
2011 SW-02 20 38 21 17 4 0 0 58 21 48
2011 SW-03 9 65 9 18 0 0 0 74 18 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 28 16 14 18 0 1 52 32 100
2018 SW-02 24 27 15 14 19 0 1 52 33 79
2017 SW 24 37 16 9 15 0 0 61 23 104
2017 SW-02 25 37 11 11 16 0 0 62 27 88
2014 SW 18 37 14 17 14 0 0 55 31 118
2014 SW-02 21 36 15 15 13 0 0 57 28 103

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 29 19 15 11 0 1 54 26 100
2018 SW-02 25 25 19 18 11 0 1 51 29 79
2017 SW 24 46 9 9 12 0 0 70 22 104
2017 SW-02 24 44 7 10 15 0 0 69 25 88
2014 SW 20 40 18 12 10 0 0 60 22 118
2014 SW-02 21 41 20 10 9 0 0 61 19 103
2011 SW 35 41 14 9 2 0 0 75 11 126
2011 SW-01 34 39 13 8 6 0 0 72 14 53
2011 SW-02 41 36 17 6 0 0 0 77 6 48
2011 SW-03 18 58 9 15 0 0 0 76 15 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 10 37 21 21 8 2 1 48 30 103
2018 SW-02 11 32 20 25 9 2 1 45 35 81
2018 SW-03 0 59 30 0 11 0 0 59 11 10
2017 SW 19 36 21 13 9 3 0 57 22 105
2017 SW-02 19 36 19 13 11 3 0 57 24 89

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 36 34 12 14 3 0 1 71 17 102
2018 SW-02 33 37 14 11 4 0 1 71 15 80
2018 SW-03 69 10 0 21 0 0 0 79 21 10
2017 SW 27 41 13 8 11 0 0 68 19 105
2017 SW-02 27 42 13 6 12 0 0 69 18 89
2014 SW 26 43 10 9 11 1 0 70 20 118
2014 SW-02 26 43 8 11 9 2 0 71 20 103
2011 SW 36 38 6 15 6 0 0 74 20 125
2011 SW-01 26 41 9 16 8 0 0 67 24 53
2011 SW-02 46 30 4 15 4 0 0 76 19 47
2011 SW-03 26 51 0 13 9 0 0 78 22 12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 31 33 19 7 11 0 0 64 18 103
2018 SW-02 26 33 20 7 14 0 0 59 21 81
2018 SW-03 30 39 21 10 0 0 0 69 10 10
2017 SW 28 38 23 7 3 1 0 67 10 105
2017 SW-02 27 41 21 7 4 1 0 69 10 89
2014 SW 28 36 21 9 5 0 1 64 15 118
2014 SW-02 26 34 23 11 5 0 1 61 16 103
2011 SW 33 35 20 7 5 0 1 68 12 126
2011 SW-01 33 34 16 7 10 0 0 66 17 53
2011 SW-02 38 31 27 4 0 0 0 69 4 48
2011 SW-03 18 49 18 0 16 0 0 67 16 12
2008 SW 32 36 16 8 7 0 1 69 15 79
2008 SW-01 12 30 26 20 9 0 3 44 30 34
2008 SW-02 36 47 14 0 4 0 0 82 4 28

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SW 15 46 39 101
2018 SW-02 14 46 41 79
2018 SW-03 19 40 41 10
2017 SW 17 53 30 105
2017 SW-02 17 54 29 89
2014 SW 17 44 38 117
2014 SW-02 15 47 38 102
2011 SW 17 52 31 126
2011 SW-01 31 41 28 53
2011 SW-02 4 61 35 48
2011 SW-03 13 35 51 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 SW 34 12 34 20 0 0 15
2017 SW 22 9 22 16 20 11 19
2017 SW-02 26 11 26 11 11 13 16
2014 SW 32 20 20 19 9999 10 20
2014 SW-02 21 27 27 19 9999 6 15
2011 SW 8 32 8 38 9999 13 24
2011 SW-01 6 35 12 29 9999 19 17
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 43 43 10 3 0 0 1 87 3 100
2018 SW-02 43 44 9 2 0 0 1 88 3 79
2017 SW 42 49 4 5 0 0 1 91 5 105
2017 SW-02 44 46 4 6 0 0 1 91 6 89
2014 SW 43 37 11 5 5 0 0 79 9 118
2014 SW-02 43 39 9 5 4 0 0 82 9 103
2011 SW 46 41 6 4 2 1 0 88 6 126
2011 SW-01 41 45 8 4 2 0 0 87 6 53
2011 SW-02 48 40 6 2 2 2 0 90 4 48
2011 SW-03 35 41 9 15 0 0 0 76 15 12
2008 SW 46 39 6 4 4 2 0 87 7 79
2008 SW-01 50 41 6 3 0 0 0 91 3 34
2008 SW-02 44 40 4 0 8 4 0 88 8 28

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 41 21 12 5 0 1 62 17 103
2018 SW-02 17 42 22 12 5 0 1 60 17 81
2018 SW-03 28 41 10 21 0 0 0 69 21 10
2017 SW 24 46 13 10 5 3 0 72 15 105
2017 SW-02 26 45 11 9 6 3 0 73 16 89
2014 SW 24 36 17 8 11 4 0 63 20 118
2014 SW-02 26 37 16 8 10 4 0 65 19 103
2011 SW 33 41 18 6 2 0 0 74 8 126
2011 SW-01 37 37 16 10 0 0 0 75 10 53
2011 SW-02 34 39 22 3 2 0 0 73 6 48
2011 SW-03 18 47 18 9 9 0 0 65 18 12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 22 35 18 13 1 2 32 32 101
2018 SW-02 10 25 33 19 11 0 3 31 36 80
2018 SW-03 8 10 51 10 21 0 0 31 18 10
2017 SW 9 26 27 22 11 2 3 35 37 105
2017 SW-02 8 28 27 22 11 2 2 35 37 89
2014 SW 10 26 29 24 11 1 0 35 36 118
2014 SW-02 10 25 31 21 13 1 0 34 35 103
2011 SW 7 21 32 23 11 2 4 36 30 126
2011 SW-01 8 11 37 28 13 2 0 42 20 53
2011 SW-02 6 27 23 26 12 0 6 41 35 48
2011 SW-03 9 22 43 9 0 9 9 11 38 12
2008 SW 14 22 32 22 9 2 0 32 36 79
2008 SW-01 6 23 38 9 19 6 0 29 31 34
2008 SW-02 20 22 26 29 4 0 0 32 42 28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 17 23 30 16 11 2 2 28 41 101
2018 SW-02 16 24 33 17 6 1 3 25 41 80
2018 SW-03 20 29 30 10 11 0 0 21 49 10
2017 SW 17 20 30 19 9 4 2 30 39 104
2017 SW-02 18 17 30 18 10 5 1 30 38 88
2014 SW 15 28 27 15 13 1 0 29 44 117
2014 SW-02 13 28 29 17 12 1 0 29 42 102
2011 SW 12 21 29 20 12 1 4 34 35 123
2011 SW-01 15 25 18 22 15 4 2 39 42 51
2011 SW-02 9 22 37 19 9 0 6 29 32 48
2011 SW-03 15 16 43 9 9 0 9 19 34 12
2008 SW 19 14 26 24 14 1 2 39 34 79
2008 SW-01 12 20 32 21 9 3 3 32 34 34
2008 SW-02 26 18 16 29 12 0 0 40 44 28

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 20 23 25 17 11 1 3 29 45 98
2018 SW-02 23 22 24 18 8 1 4 27 47 78
2017 SW 10 23 30 19 12 3 3 33 35 105
2017 SW-02 9 26 29 18 12 3 2 32 37 89
2014 SW 20 25 28 14 9 3 0 24 47 117
2014 SW-02 19 26 27 15 9 4 0 26 46 102
2011 SW 16 26 23 13 15 1 5 30 46 123
2011 SW-01 12 25 17 17 19 4 6 41 41 51
2011 SW-02 14 30 29 11 10 0 6 22 47 48
2011 SW-03 18 31 34 0 9 0 9 10 53 12
2008 SW 18 23 34 14 8 2 0 23 42 79
2008 SW-01 15 20 29 20 10 6 0 32 37 34
2008 SW-02 27 28 28 14 4 0 0 18 55 28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 4 13 29 38 13 0 3 53 18 101
2018 SW-02 4 12 29 40 11 0 4 53 17 80
2018 SW-03 10 21 28 20 21 0 0 41 31 10
2017 SW 5 10 31 30 19 1 4 51 16 105
2017 SW-02 6 8 33 29 19 1 4 50 16 89
2014 SW 5 12 30 34 17 2 0 52 17 114
2014 SW-02 5 6 33 37 17 2 0 55 11 99
2011 SW 7 9 26 34 20 1 4 56 17 124
2011 SW-01 11 12 26 29 15 2 4 47 25 52
2011 SW-02 0 8 29 40 19 0 4 61 9 48
2011 SW-03 0 7 24 34 26 0 9 66 8 12
2008 SW 14 9 26 30 19 1 0 50 23 79
2008 SW-01 17 21 24 26 9 3 0 36 39 34
2008 SW-02 12 4 34 35 16 0 0 50 16 28

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 21 21 33 11 10 1 3 22 44 101
2018 SW-02 24 22 34 9 7 0 4 17 48 80
2018 SW-03 20 11 39 10 21 0 0 31 31 10
2017 SW 20 18 27 16 16 2 2 33 39 105
2017 SW-02 20 20 26 16 15 2 1 33 41 89
2014 SW 19 23 23 17 12 5 1 31 45 118
2014 SW-02 17 24 24 17 12 5 1 31 44 103
2011 SW 15 18 26 23 13 0 6 38 35 124
2011 SW-01 26 11 27 21 9 0 6 33 39 52
2011 SW-02 4 27 23 26 14 0 6 42 33 48
2011 SW-03 16 14 35 18 9 0 9 29 32 12
2008 SW 13 11 40 23 11 2 0 35 25 78
2008 SW-01 14 21 26 17 16 6 0 35 37 34
2008 SW-02 8 10 47 30 4 0 0 34 18 27

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 19 18 28 18 11 2 3 31 39 100
2018 SW-02 20 16 29 19 11 1 3 31 38 79
2018 SW-03 31 28 10 10 11 0 10 23 66 10
2017 SW 11 25 28 18 13 4 2 33 38 105
2017 SW-02 11 23 31 17 13 4 1 31 36 89
2014 SW 11 21 34 19 11 2 1 32 33 118
2014 SW-02 11 20 35 20 12 2 0 32 32 103
2011 SW 10 16 29 21 18 1 5 42 28 124
2011 SW-01 8 26 26 22 15 0 4 38 36 52
2011 SW-02 11 9 33 19 23 2 3 45 21 48
2011 SW-03 9 26 24 15 9 0 16 29 42 12
2008 SW 9 21 32 16 17 3 2 35 32 79
2008 SW-01 12 17 32 15 10 12 3 29 34 34
2008 SW-02 8 22 42 17 12 0 0 29 30 28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 22 27 25 13 9 2 2 23 51 101
2018 SW-02 23 31 25 9 8 3 3 17 57 80
2018 SW-03 39 10 10 20 21 0 0 41 49 10
2017 SW 13 26 33 14 7 5 2 22 42 105
2017 SW-02 14 24 34 15 6 6 1 23 40 89
2014 SW 27 17 32 12 6 2 3 19 46 118
2014 SW-02 27 18 30 12 8 3 2 21 47 103

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 22 30 12 20 15 0 1 53 35 101
2018 SW-02 21 29 11 24 14 0 1 51 38 80
2017 SW 25 31 8 15 20 1 0 56 36 105
2017 SW-02 27 27 8 15 22 1 0 54 37 89
2014 SW 29 27 11 17 16 0 1 56 34 118
2014 SW-02 28 26 12 19 14 0 0 54 34 103

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 28 41 13 12 5 0 1 70 17 101
2018 SW-02 24 44 15 11 5 0 1 68 16 80
2017 SW 27 39 9 14 9 1 0 67 23 104
2017 SW-02 24 41 8 15 10 1 0 66 26 88
2014 SW 32 36 13 11 8 0 0 68 19 118
2014 SW-02 31 38 12 11 8 0 0 69 19 103

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 23 47 17 9 3 0 1 71 12 101
2018 SW-02 21 46 19 10 2 0 1 68 13 80

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 31 35 20 9 2 3 0 68 11 102
2018 SW-02 28 35 21 11 3 3 0 64 14 80
2018 SW-03 49 41 10 0 0 0 0 90 0 10
2017 SW 33 37 19 5 4 1 1 71 9 105
2017 SW-02 32 37 19 6 5 1 0 69 11 89
2014 SW 37 29 19 4 6 5 0 69 11 117
2014 SW-02 39 28 18 3 6 6 0 71 9 102

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 32 23 13 4 0 0 61 17 102
2018 SW-02 24 34 25 14 4 0 0 58 17 80
2018 SW-03 39 41 10 0 10 0 0 80 10 10
2017 SW 28 46 10 9 7 0 0 74 16 105
2017 SW-02 27 44 11 11 8 0 0 71 19 89
2014 SW 27 33 16 15 7 2 0 62 22 117
2014 SW-02 29 32 16 13 7 3 0 63 20 102
2011 SW 31 38 16 9 5 2 0 70 14 124
2011 SW-01 35 40 10 9 4 2 0 76 14 52
2011 SW-02 30 30 23 8 6 2 0 61 15 47
2011 SW-03 18 41 24 9 9 0 0 58 18 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 35 42 14 6 4 0 0 76 10 102
2018 SW-02 33 46 10 7 4 0 0 79 11 80
2018 SW-03 39 40 21 0 0 0 0 79 0 10
2017 SW 38 38 8 9 6 1 0 77 15 105
2017 SW-02 38 36 9 10 7 1 0 74 17 89
2014 SW 39 33 12 11 5 0 0 72 16 117
2014 SW-02 39 35 13 10 3 0 0 74 13 103
2011 SW 39 35 13 11 1 0 0 74 13 124
2011 SW-01 44 29 15 9 2 0 0 73 11 52
2011 SW-02 36 38 11 13 2 0 0 75 15 47
2011 SW-03 26 34 16 24 0 0 0 60 24 12
2008 SW 35 30 18 10 6 1 0 66 16 79
2008 SW-01 27 53 9 9 0 3 0 81 9 34
2008 SW-02 32 30 22 8 8 0 0 62 16 28

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 13 26 15 26 18 1 1 40 45 101
2018 SW-02 11 26 14 29 17 1 1 39 47 80
2017 SW 17 27 10 15 23 7 1 47 42 105
2017 SW-02 16 23 11 17 24 7 1 43 45 89
2014 SW 18 23 18 21 18 2 1 42 39 118
2014 SW-02 16 24 15 22 19 2 1 42 43 103

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 30 40 8 16 4 1 1 72 20 103
2018 SW-02 31 37 8 18 4 1 1 70 23 81
2018 SW-03 28 51 10 11 0 0 0 79 11 10
2017 SW 40 36 14 6 4 1 0 76 9 105
2017 SW-02 41 35 14 4 4 1 0 77 9 89
2014 SW 33 41 11 5 9 1 0 74 14 118
2014 SW-02 36 37 12 6 9 1 0 74 15 103
2011 SW 41 36 12 6 4 1 0 77 10 126
2011 SW-01 40 42 7 6 4 2 0 83 10 53
2011 SW-02 38 34 21 4 4 0 0 71 8 48
2011 SW-03 35 34 0 16 9 7 0 74 26 12
2008 SW 45 20 13 7 8 8 0 70 16 79
2008 SW-01 41 29 6 12 6 6 0 75 18 34
2008 SW-02 44 14 16 4 12 10 0 65 18 28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 15 46 22 11 5 0 1 62 16 103
2018 SW-02 14 45 25 12 4 0 1 59 16 81
2018 SW-03 28 51 11 10 0 0 0 79 10 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 10 24 23 22 16 4 2 36 40 102
2018 SW-02 10 25 21 20 17 4 3 37 40 80
2018 SW-03 0 28 40 21 10 0 0 28 31 10
2017 SW 16 32 12 12 21 8 0 52 35 104
2017 SW-02 16 33 13 13 19 8 0 53 34 88
2014 SW 16 17 16 16 28 6 0 36 47 118
2014 SW-02 16 16 18 18 26 6 0 34 47 103
2011 SW 22 18 13 22 15 9 1 45 41 126
2011 SW-01 13 18 10 28 14 17 0 38 51 53
2011 SW-02 27 14 16 19 14 6 2 45 37 48
2011 SW-03 26 25 9 7 33 0 0 51 40 12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SW 27 73 103
2018 SW-02 26 74 81

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SW 72 28

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SW 46 28
2018 SW-02 33 21

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 SW 0 28
2018 SW-02 0 21

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SW 0 28
2018 SW-02 0 21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 SW 43 28
2018 SW-02 47 21

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 SW 42 28
2018 SW-02 33 21

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 SW 47 28
2018 SW-02 53 21

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 SW 39 28
2018 SW-02 38 21

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 SW 50 28
2018 SW-02 48 21

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 SW 61 28
2018 SW-02 62 21

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 SW 46 28
2018 SW-02 43 21

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 SW 36 28
2018 SW-02 29 21

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 SW 36 28
2018 SW-02 33 21

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SW 71 28
2018 SW-02 76 21

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 SW 36 28
2018 SW-02 43 21

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SW 21 28

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 SW 28 28
2018 SW-02 28 21

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SW 21 28
2018 SW-02 24 21

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SW 20 25

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 SW 24 25
2018 SW-02 27 19

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SW 0 25
2018 SW-02 0 19

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SW 28 25
2018 SW-02 32 19

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SW 48 25
2018 SW-02 48 19

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 SW 0 25
2018 SW-02 0 19

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SW 52 25
2018 SW-02 53 19

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 11 15 20 22 19 13 0 29 47 103
2018 SW-02 7 14 21 25 18 15 0 25 51 81
2018 SW-03 28 20 10 11 31 0 0 49 41 10
2017 SW 11 20 18 9 16 22 5 42 33 104
2017 SW-02 10 18 18 9 17 23 5 40 35 88
2014 SW 9 13 21 20 15 18 5 28 45 116
2014 SW-02 10 12 18 20 16 19 5 29 47 102

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 22 26 24 10 4 0 38 35 103
2018 SW-02 10 23 27 25 10 5 0 35 36 81
2018 SW-03 39 20 0 41 0 0 0 59 41 10
2017 SW 20 34 20 8 12 6 0 58 21 105
2017 SW-02 20 35 19 8 12 6 0 58 21 89
2014 SW 15 31 18 14 13 9 0 51 30 116
2014 SW-02 14 27 19 16 13 10 0 46 33 102
2011 SW 29 32 18 7 10 4 0 63 18 126
2011 SW-01 25 34 15 9 12 5 0 62 22 53
2011 SW-02 29 26 23 8 10 4 0 57 19 48
2011 SW-03 26 32 18 7 18 0 0 58 24 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SW 9 91 103
2018 SW-02 7 93 81

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 15 18 24 9 9 26 0 44 24 101
2018 SW-02 11 19 26 10 6 27 0 41 23 79
2018 SW-03 28 20 10 11 21 10 0 54 35 10
2017 SW 16 17 24 3 5 29 6 51 13 104
2017 SW-02 15 17 26 3 6 31 2 48 13 88
2014 SW 9 14 26 6 7 32 6 37 21 117
2014 SW-02 9 15 25 7 4 32 7 40 19 103

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 22 28 22 9 4 15 0 59 15 101
2018 SW-02 18 30 25 8 3 17 0 58 12 79
2018 SW-03 39 20 11 21 0 10 0 65 23 10
2017 SW 26 31 21 4 5 12 2 66 10 104
2017 SW-02 26 32 22 5 6 10 0 64 11 88
2014 SW 19 30 24 5 6 15 1 59 13 116
2014 SW-02 20 30 23 6 4 16 1 60 12 102
2011 SW 38 31 20 4 2 5 0 73 6 126
2011 SW-01 39 27 19 5 2 7 0 71 8 53
2011 SW-02 30 34 26 4 2 4 0 66 6 48
2011 SW-03 26 41 24 0 0 9 0 74 0 12
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 43 35 12 5 5 0 0 78 10 101
2018 SW-02 42 38 11 5 4 0 0 80 9 79
2018 SW-03 49 40 10 0 0 0 0 90 0 10
2017 SW 51 21 11 5 7 4 2 76 12 105
2017 SW-02 51 21 8 6 7 4 3 78 14 89

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 17 45 13 17 8 0 0 62 25 103
2018 SW-02 12 49 14 17 7 0 0 62 25 81
2018 SW-03 20 30 21 18 10 0 0 51 28 10
2017 SW 22 42 14 16 6 0 0 65 22 103
2017 SW-02 24 41 13 15 7 0 0 65 22 88

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 28 15 21 22 0 0 42 43 103
2018 SW-02 11 23 16 26 23 0 0 35 49 81
2018 SW-03 39 31 11 0 20 0 0 69 20 10
2017 SW 13 37 7 23 19 1 0 51 42 105
2017 SW-02 13 35 7 24 20 1 0 48 45 89

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 9 24 15 22 28 0 2 34 51 103
2018 SW-02 5 27 16 22 27 0 2 33 51 81
2018 SW-03 39 0 10 11 40 0 0 39 51 10
2017 SW 15 23 24 15 21 1 1 39 37 105
2017 SW-02 14 24 24 16 21 1 0 39 37 89

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 26 24 15 21 0 0 41 35 103
2018 SW-02 12 25 25 15 23 0 0 37 38 81
2018 SW-03 21 18 30 11 20 0 0 39 31 10
2017 SW 14 28 24 19 14 1 0 43 33 104
2017 SW-02 13 26 27 20 12 1 0 40 33 89

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 28 31 25 10 5 0 1 60 15 103
2018 SW-02 27 29 29 7 6 0 1 57 14 81
2018 SW-03 31 28 20 21 0 0 0 59 21 10
2017 SW 29 36 18 5 6 3 4 69 12 104
2017 SW-02 27 37 19 4 6 3 4 69 11 89

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 24 20 19 13 25 0 0 44 37 103
2018 SW-02 20 21 19 12 28 0 0 41 41 81
2018 SW-03 39 10 10 20 21 0 0 49 41 10
2017 SW 16 22 27 16 18 0 2 39 34 102
2017 SW-02 16 22 27 15 17 0 2 40 33 87

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 49 18 13 7 3 0 10 75 11 102
2018 SW-02 46 19 11 8 4 0 13 74 13 80
2018 SW-03 51 19 20 10 0 0 0 70 10 10
2017 SW 45 31 10 4 4 0 7 81 8 104
2017 SW-02 42 32 11 4 3 0 8 80 8 89

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 25 27 30 12 6 0 0 52 18 103
2018 SW-02 23 27 32 12 5 0 0 51 17 81
2018 SW-03 29 20 30 0 21 0 0 49 21 10
2017 SW 26 32 23 11 8 0 0 59 18 105
2017 SW-02 24 33 26 11 6 0 0 57 17 89

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 14 27 36 17 5 0 0 41 22 103
2018 SW-02 12 27 40 15 6 0 0 40 21 81
2018 SW-03 31 30 10 29 0 0 0 61 29 10
2017 SW 22 26 22 19 9 1 1 48 29 105
2017 SW-02 19 26 24 20 8 1 1 46 29 89

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 24 29 24 16 6 0 1 54 22 102
2018 SW-02 21 30 25 15 7 0 1 52 23 80
2018 SW-03 39 20 20 21 0 0 0 59 21 10
2017 SW 26 29 25 10 9 0 2 55 19 105
2017 SW-02 25 28 27 10 9 0 1 54 19 89

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 26 29 27 9 9 0 0 55 17 103
2018 SW-02 26 29 27 6 11 0 0 55 17 81
2018 SW-03 41 10 31 18 0 0 0 51 18 10
2017 SW 31 33 18 6 10 1 1 66 16 105
2017 SW-02 30 33 18 7 10 1 1 65 17 89

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 29 23 26 14 6 1 1 53 20 103
2018 SW-02 26 23 29 12 7 1 1 50 20 81
2018 SW-03 51 20 0 29 0 0 0 71 29 10
2017 SW 26 33 21 10 7 1 1 61 18 104
2017 SW-02 23 32 24 11 7 1 1 57 19 88

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 36 32 15 12 5 0 0 68 17 101
2018 SW-02 31 35 16 13 5 0 0 66 18 80
2017 SW 46 26 12 9 5 0 1 73 15 104
2017 SW-02 43 25 14 11 6 0 1 69 18 88

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 53 26 8 4 4 1 4 84 8 103
2018 SW-02 54 30 5 1 4 1 5 90 5 81
2018 SW-03 61 0 0 28 11 0 0 61 39 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 48 28 12 6 5 0 1 77 11 103
2018 SW-02 47 32 11 4 5 0 1 80 9 81
2018 SW-03 59 0 31 0 10 0 0 59 10 10
2017 SW 55 25 8 6 5 0 2 82 11 105
2017 SW-02 54 24 8 7 5 0 2 80 12 89

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 36 34 16 5 8 0 1 71 13 101
2018 SW-02 35 35 15 5 9 0 1 71 14 80
2017 SW 32 33 18 9 6 0 1 66 15 105
2017 SW-02 32 33 16 11 7 0 1 65 19 89

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 43 35 11 7 3 0 1 79 10 101
2018 SW-02 45 38 9 5 2 0 1 84 7 80
2017 SW 51 21 12 9 4 0 3 74 13 105
2017 SW-02 49 22 13 10 4 0 3 73 14 89

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 53 1 2 1 0 1 42 95 2 97
2018 SW-02 51 0 3 0 0 1 46 95 0 77
2017 SW 55 6 1 0 0 1 37 99 0 104
2017 SW-02 55 5 1 0 0 1 38 98 0 88

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 63 18 8 3 2 1 5 86 6 99
2018 SW-02 63 18 6 4 3 1 5 86 7 79
2017 SW 61 20 5 2 2 0 9 90 4 104
2017 SW-02 58 20 7 2 2 0 11 88 5 88

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 73 12 2 5 3 1 4 90 8 98
2018 SW-02 72 13 1 4 4 1 5 90 8 79
2017 SW 60 17 6 5 7 0 6 82 12 105
2017 SW-02 57 19 6 4 7 0 8 82 12 89

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 46 39 9 1 3 0 2 87 4 99
2018 SW-02 48 37 8 1 4 0 3 87 5 79
2017 SW 50 33 9 2 2 0 4 86 4 105
2017 SW-02 48 34 9 2 2 0 5 86 5 89

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 7 31 44 17 2 0 0 37 19 103
2018 SW-02 6 27 46 18 3 0 0 33 21 81
2018 SW-03 10 41 49 0 0 0 0 51 0 10
2017 SW 11 28 40 14 6 0 0 39 21 105
2017 SW-02 7 28 44 13 8 0 0 35 20 89

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 17 26 43 12 2 0 0 14 42 102
2018 SW-02 17 28 42 10 2 0 0 12 46 81
2017 SW 10 34 38 14 4 0 0 18 44 104
2017 SW-02 12 35 36 12 5 0 0 17 47 88
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 13 24 24 19 18 2 0 14 86 102
2018 SW-02 13 23 29 20 14 3 0 13 87 80
2018 SW-03 18 41 11 20 10 0 0 18 82 10
2017 SW 24 22 28 9 15 3 0 24 76 105
2017 SW-02 25 22 27 8 16 2 0 25 75 89

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 31 86
2018 SW-02 30 68
2017 SW 23 75
2017 SW-02 22 64

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 38 86
2018 SW-02 40 68
2017 SW 24 75
2017 SW-02 23 64

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SW 18 86
2018 SW-02 19 68
2017 SW 22 75
2017 SW-02 21 64

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SW 20 86
2018 SW-02 19 68
2017 SW 29 75
2017 SW-02 33 64

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SW 10 86
2018 SW-02 10 68
2017 SW 7 75
2017 SW-02 8 64

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SW 46 86
2018 SW-02 50 68

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SW 48 86
2018 SW-02 47 68
2017 SW 51 75
2017 SW-02 52 64

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SW 2 25 31 15 4 25 82
2018 SW-02 2 24 32 14 5 24 66
2017 SW 4 48 25 12 2 9 77
2017 SW-02 1 48 28 11 3 9 65

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SW 24 76 85
2018 SW-02 24 76 68

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 45 14 13 14 7 1 6 64 22 102
2018 SW-02 41 16 14 15 6 1 6 62 23 80
2018 SW-03 60 10 20 0 0 0 10 78 0 10

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 6 24 20 23 25 2 0 31 49 86
2018 SW-02 4 21 21 29 24 1 0 25 54 68
2017 SW 13 19 15 13 26 4 10 37 45 78
2017 SW-02 10 19 13 11 30 5 12 36 49 66

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SW 6 12 13 11 57 1 1 18 69 86
2018 SW-02 3 10 15 13 57 0 1 14 72 68
2017 SW 4 5 10 17 50 4 9 11 78 78
2017 SW-02 3 4 11 18 50 5 9 9 79 66
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