2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - ST

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 37 36 18 5 5 0 0 73 10 97
2018 ST-03 52 30 9 9 0 0 0 82 9 23
2018 ST-04 29 37 21 2 10 0 0 66 12 47
2018 ST-05 35 44 7 14 0 0 0 79 14 12
2017 ST 36 37 16 8 4 0 0 73 12 146
2017 ST-02 52 29 10 5 5 0 0 81 10 20
2017 ST-03 47 31 18 4 0 0 0 78 4 42
2017 ST-04 30 41 14 12 4 0 0 70 15 55
2014 ST 39 39 13 4 5 0 0 78 9 231
2014 ST-02 42 38 6 5 8 0 0 80 13 42
2014 ST-03 43 36 15 1 4 0 0 79 5 57
2014 ST-04 31 44 16 5 3 0 0 75 9 103
2011 ST 42 42 9 4 3 0 0 84 7 292
2011 ST-01 24 58 12 6 0 0 0 82 6 16
2011 ST-02 44 43 5 5 1 0 2 88 7 73
2011 ST-03 43 37 10 4 6 1 0 81 10 103
2011 ST-04 37 46 11 5 2 0 0 82 6 68
2008 ST 40 40 12 5 2 0 0 80 8 388
2008 ST-01 37 35 7 10 11 0 0 73 21 18
2008 ST-02 40 39 13 6 2 0 0 79 8 102
2008 ST-03 45 43 7 3 1 0 0 89 5 135
2008 ST-04 41 38 10 7 3 0 0 79 11 75

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 31 36 16 11 5 1 0 68 16 96
2018 ST-03 51 24 8 14 3 0 0 75 17 23
2018 ST-04 21 37 20 14 6 2 0 59 20 48
2018 ST-05 33 52 0 7 7 0 0 85 15 11
2017 ST 30 32 15 13 9 0 0 62 23 146
2017 ST-02 38 38 5 10 10 0 0 76 19 20
2017 ST-03 35 30 16 17 2 0 0 65 19 42
2017 ST-04 24 34 13 16 13 0 0 58 29 55

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 58 30 12 0 0 1 0 88 0 94
2018 ST-03 71 20 10 0 0 0 0 90 0 23
2018 ST-04 53 33 12 0 0 2 0 88 0 47
2018 ST-05 55 45 0 0 0 0 0 100 0 11
2017 ST 56 30 10 3 0 0 0 86 4 145
2017 ST-02 57 29 10 0 5 0 0 86 5 20
2017 ST-03 60 28 12 0 0 0 0 88 0 42
2017 ST-04 55 29 12 4 0 0 0 84 4 54
2014 ST 68 24 6 0 1 0 0 93 2 230
2014 ST-02 62 33 2 2 2 0 0 95 3 41
2014 ST-03 76 20 4 0 0 0 0 96 0 57
2014 ST-04 64 25 10 0 1 0 0 89 1 103
2011 ST 66 28 4 1 1 0 0 94 2 293
2011 ST-01 44 56 0 0 0 0 0 100 0 16
2011 ST-02 73 23 1 1 0 0 2 98 1 73
2011 ST-03 65 24 8 1 3 0 0 89 4 103
2011 ST-04 63 32 4 0 0 0 0 96 0 69

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 46 34 15 3 1 1 0 80 4 96
2018 ST-03 60 8 22 5 4 0 0 68 9 23
2018 ST-04 36 46 14 2 0 2 0 84 2 48
2018 ST-05 63 30 7 0 0 0 0 93 0 11
2017 ST 50 32 10 6 2 0 0 82 8 144
2017 ST-02 67 19 5 5 5 0 0 86 10 20
2017 ST-03 51 30 12 4 2 0 0 81 7 42
2017 ST-04 44 36 11 7 2 0 0 80 9 53
2014 ST 53 34 7 3 2 0 0 88 5 230
2014 ST-02 54 36 5 2 4 0 0 90 5 42
2014 ST-03 50 43 4 3 0 0 0 93 3 57
2014 ST-04 51 31 10 4 2 0 1 83 7 102
2011 ST 53 36 6 4 1 0 0 89 5 291
2011 ST-01 42 58 0 0 0 0 0 100 0 16
2011 ST-02 53 38 2 5 0 0 2 92 5 73
2011 ST-03 54 32 7 3 4 0 0 87 7 102
2011 ST-04 45 39 11 5 0 0 0 85 5 68
2008 ST 49 41 5 2 2 0 0 91 4 389
2008 ST-01 34 49 7 5 5 0 0 83 11 18
2008 ST-02 51 40 6 1 2 0 0 91 3 102
2008 ST-03 54 40 1 2 3 0 0 94 4 135
2008 ST-04 54 30 11 3 2 0 0 84 5 75

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 36 25 22 9 7 2 0 62 16 98
2018 ST-03 55 28 4 3 9 0 0 83 13 23
2018 ST-04 31 23 25 10 8 4 0 56 18 48
2018 ST-05 35 7 30 21 7 0 0 42 28 12
2017 ST 33 28 20 15 4 1 0 61 19 146
2017 ST-02 62 19 5 5 10 0 0 81 14 20
2017 ST-03 43 20 10 24 0 2 0 65 25 42
2017 ST-04 20 39 25 10 6 0 0 60 15 55
2014 ST 41 33 13 8 4 1 0 75 12 231
2014 ST-02 46 23 20 8 2 2 0 69 10 42
2014 ST-03 51 27 10 9 4 0 0 77 13 57
2014 ST-04 32 45 9 8 5 0 1 78 13 103
2011 ST 38 35 15 6 6 1 0 74 11 293
2011 ST-01 29 51 14 0 6 0 0 80 6 16
2011 ST-02 44 38 12 0 5 0 0 82 5 73
2011 ST-03 40 30 13 8 7 2 1 72 15 103
2011 ST-04 34 33 20 8 5 0 0 68 12 69

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 36 32 19 9 3 1 0 69 12 98
2018 ST-03 56 33 4 4 3 0 0 89 7 23
2018 ST-04 27 31 23 14 4 2 0 59 18 48
2018 ST-05 44 21 28 7 0 0 0 65 7 12
2017 ST 34 30 20 13 3 0 0 64 16 145
2017 ST-02 52 24 10 5 10 0 0 76 14 20
2017 ST-03 41 26 10 20 2 0 0 67 23 42
2017 ST-04 26 37 26 8 4 0 0 63 11 55
2014 ST 39 33 15 7 4 0 0 74 11 231
2014 ST-02 44 26 19 10 2 0 0 70 11 42
2014 ST-03 47 33 6 10 4 0 0 80 14 57
2014 ST-04 33 37 20 3 5 0 1 71 9 103
2011 ST 37 36 15 6 6 0 0 74 12 293
2011 ST-01 29 64 0 0 6 0 0 94 6 16
2011 ST-02 46 34 12 3 5 0 0 80 8 73
2011 ST-03 38 32 14 7 9 1 0 70 16 103
2011 ST-04 30 36 21 8 5 0 0 66 12 69
2008 ST 41 38 10 7 3 0 0 80 10 388
2008 ST-01 23 43 10 13 11 0 0 66 24 18
2008 ST-02 43 38 9 6 4 0 0 81 10 102
2008 ST-03 42 39 9 7 3 0 0 81 10 134
2008 ST-04 43 35 12 7 3 0 0 78 10 75

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 31 26 23 10 7 4 0 59 17 97
2018 ST-03 43 28 15 4 9 0 0 71 13 22
2018 ST-04 25 20 26 16 6 7 0 48 24 48
2018 ST-05 44 28 21 0 7 0 0 72 7 12
2017 ST 27 29 15 16 6 4 2 60 24 145
2017 ST-02 33 14 24 0 14 5 10 55 17 20
2017 ST-03 46 22 10 12 4 6 0 72 17 42
2017 ST-04 18 41 13 21 4 1 2 61 26 54
2014 ST 41 27 14 3 8 6 0 73 12 230
2014 ST-02 40 20 8 7 5 21 0 75 14 41
2014 ST-03 47 22 14 3 12 3 0 71 15 57
2014 ST-04 38 34 17 2 8 1 1 73 10 103
2011 ST 36 29 16 8 8 3 0 67 17 293
2011 ST-01 42 20 14 19 6 0 0 61 25 16
2011 ST-02 45 22 11 10 8 4 0 70 19 73
2011 ST-03 42 23 12 8 12 4 0 68 20 103
2011 ST-04 22 41 22 8 6 1 0 64 14 69
2008 ST 40 25 12 10 7 4 1 69 19 388
2008 ST-01 27 11 20 29 6 6 0 41 38 18
2008 ST-02 46 25 7 7 9 6 1 76 17 102
2008 ST-03 41 30 12 5 7 3 1 74 13 134
2008 ST-04 41 21 12 12 7 5 1 66 21 75
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 36 14 3 9 4 0 72 13 96
2018 ST-03 54 26 9 4 8 0 0 79 12 22
2018 ST-04 23 33 20 2 14 8 0 60 18 47
2018 ST-05 30 49 14 0 7 0 0 79 7 12
2017 ST 41 30 14 10 5 0 0 71 15 146
2017 ST-02 48 33 10 5 5 0 0 81 10 20
2017 ST-03 35 30 14 20 0 0 0 66 20 42
2017 ST-04 33 32 19 8 8 0 0 65 16 55
2014 ST 40 31 16 5 6 1 1 72 11 231
2014 ST-02 52 28 6 5 8 0 0 80 13 42
2014 ST-03 45 34 13 7 2 0 0 79 9 57
2014 ST-04 31 31 23 5 7 1 2 64 12 103
2011 ST 43 28 12 7 5 4 0 75 12 292
2011 ST-01 41 40 13 0 6 0 0 80 6 16
2011 ST-02 49 29 10 5 1 6 0 83 7 72
2011 ST-03 46 26 9 8 7 5 1 75 15 103
2011 ST-04 39 28 15 12 5 2 0 68 17 69
2008 ST 46 28 10 8 4 3 1 78 12 389
2008 ST-01 38 28 18 11 5 0 0 66 16 18
2008 ST-02 53 23 4 8 5 7 1 82 14 102
2008 ST-03 47 30 10 6 2 2 2 81 8 135
2008 ST-04 45 25 14 11 3 2 0 72 14 75

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 33 30 20 9 5 2 1 65 15 97
2018 ST-03 57 23 8 8 3 0 0 80 11 23
2018 ST-04 19 36 23 10 8 4 0 57 19 47
2018 ST-05 24 35 21 7 7 0 7 63 15 12
2017 ST 38 31 13 10 7 1 0 70 17 146
2017 ST-02 43 38 5 5 10 0 0 81 14 20
2017 ST-03 32 30 20 12 6 0 0 62 18 42
2017 ST-04 39 24 14 12 9 2 0 65 21 55
2014 ST 36 32 10 14 7 1 1 69 21 231
2014 ST-02 47 11 0 27 13 0 2 59 41 42
2014 ST-03 46 20 20 10 4 0 0 66 14 57
2014 ST-04 31 39 9 13 6 1 1 71 19 103
2011 ST 39 37 10 8 5 1 1 77 13 291
2011 ST-01 47 28 19 0 6 0 0 75 6 16
2011 ST-02 43 35 6 10 4 1 1 80 14 72
2011 ST-03 38 33 8 10 6 2 3 75 17 102
2011 ST-04 36 43 7 7 6 0 0 79 14 69
2008 ST 40 32 10 10 6 1 1 73 17 388
2008 ST-01 34 28 15 18 5 0 0 62 24 17
2008 ST-02 43 32 6 8 11 0 0 75 19 102
2008 ST-03 42 32 11 11 4 1 0 75 15 135
2008 ST-04 38 36 9 8 7 2 0 76 16 75

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 41 28 20 4 6 1 0 69 11 97
2018 ST-03 65 14 18 0 3 0 0 79 3 23
2018 ST-04 27 32 29 0 10 2 0 60 10 47
2018 ST-05 37 42 7 7 7 0 0 79 14 12
2017 ST 45 28 16 7 4 0 0 74 11 145
2017 ST-02 60 25 5 0 10 0 0 85 10 19
2017 ST-03 48 24 14 12 2 0 0 72 14 42
2017 ST-04 39 29 21 7 4 0 0 68 11 55
2014 ST 42 30 14 6 5 1 1 74 11 231
2014 ST-02 57 27 7 5 5 0 0 84 10 42
2014 ST-03 43 29 19 5 0 1 2 75 5 57
2014 ST-04 36 31 17 8 7 0 1 67 15 103

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 26 35 14 10 4 11 0 68 15 98
2018 ST-03 37 37 4 4 0 18 0 90 5 23
2018 ST-04 19 31 22 12 6 10 0 55 20 48
2018 ST-05 30 28 14 7 7 14 0 68 16 12
2017 ST 27 28 19 7 9 7 2 61 18 146
2017 ST-02 52 29 10 0 5 5 0 85 5 20
2017 ST-03 33 22 10 14 8 13 0 63 25 42
2017 ST-04 21 29 29 4 10 6 3 54 15 55
2014 ST 28 34 15 9 7 6 0 66 18 231
2014 ST-02 33 38 3 5 3 17 0 86 10 42
2014 ST-03 45 22 15 10 4 4 0 70 15 57
2014 ST-04 23 39 21 6 8 3 1 64 14 103
2011 ST 35 29 15 6 9 5 1 68 16 291
2011 ST-01 42 31 14 0 6 6 0 78 7 16
2011 ST-02 38 39 10 4 3 6 0 82 7 73
2011 ST-03 40 22 13 7 11 7 1 67 19 102
2011 ST-04 30 33 17 5 12 3 0 65 18 68

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 28 28 21 13 5 6 0 59 19 97
2018 ST-03 45 28 9 4 0 13 0 84 5 23
2018 ST-04 19 31 18 18 8 6 0 53 28 47
2018 ST-05 30 7 35 21 7 0 0 37 28 12
2017 ST 28 22 21 14 11 3 1 52 26 146
2017 ST-02 57 19 14 0 10 0 0 76 10 20
2017 ST-03 35 20 26 8 8 2 0 57 16 42
2017 ST-04 20 19 27 20 10 4 1 41 31 55
2014 ST 23 29 15 20 8 5 1 55 29 231
2014 ST-02 27 23 5 25 3 17 0 60 34 42
2014 ST-03 35 25 11 19 8 1 1 61 27 57
2014 ST-04 18 36 21 16 8 1 1 55 24 103
2011 ST 33 31 14 9 9 2 1 66 19 293
2011 ST-01 34 46 7 0 6 6 0 86 7 16
2011 ST-02 36 39 9 5 7 2 2 78 12 73
2011 ST-03 38 19 16 14 10 3 1 59 24 103
2011 ST-04 27 38 15 8 9 2 1 67 17 69
2008 ST 34 32 13 9 7 3 1 69 17 388
2008 ST-01 23 12 24 24 17 0 0 35 41 18
2008 ST-02 39 31 12 7 7 3 2 73 15 102
2008 ST-03 35 35 13 7 6 3 1 72 14 135
2008 ST-04 31 35 16 13 6 0 0 65 19 74

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 21 24 25 18 5 7 0 48 25 98
2018 ST-03 25 34 24 4 0 13 0 67 5 23
2018 ST-04 17 16 28 24 8 8 0 35 35 48
2018 ST-05 30 7 28 28 7 0 0 37 35 12
2017 ST 21 21 22 20 11 4 1 44 33 146
2017 ST-02 38 38 14 0 10 0 0 76 10 20
2017 ST-03 28 20 16 30 4 2 0 48 35 42
2017 ST-04 14 18 32 22 11 2 1 33 35 55
2014 ST 23 27 18 22 9 1 1 51 31 231
2014 ST-02 26 19 22 28 5 0 0 45 33 42
2014 ST-03 36 23 8 22 8 3 1 61 31 57
2014 ST-04 17 31 22 21 8 0 1 48 29 103
2011 ST 24 34 18 11 7 6 0 62 19 291
2011 ST-01 41 13 7 21 6 12 0 62 31 16
2011 ST-02 24 43 14 8 4 6 0 72 13 73
2011 ST-03 24 30 18 13 9 7 0 58 23 103
2011 ST-04 20 39 23 7 8 3 0 61 15 68
2008 ST 26 35 14 13 6 5 1 65 20 386
2008 ST-01 12 16 25 31 12 4 0 29 45 17
2008 ST-02 26 32 17 11 6 8 1 63 19 102
2008 ST-03 26 42 14 9 4 4 1 72 14 134
2008 ST-04 27 40 12 13 6 2 0 69 19 74

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 21 22 27 17 8 5 0 45 27 98
2018 ST-03 25 31 23 8 0 13 0 64 9 23
2018 ST-04 13 25 28 13 16 4 0 40 31 48
2018 ST-05 37 7 7 42 7 0 0 44 49 12
2017 ST 19 29 17 13 18 3 1 50 32 146
2017 ST-02 29 38 10 0 19 5 0 70 20 20
2017 ST-03 28 20 14 19 18 2 0 48 37 42
2017 ST-04 13 27 24 16 17 2 1 41 34 55
2014 ST 17 31 20 19 8 4 1 51 28 230
2014 ST-02 18 27 23 11 3 17 0 54 17 42
2014 ST-03 26 32 17 19 3 1 1 60 23 57
2014 ST-04 13 29 24 21 12 0 1 42 34 103
2011 ST 24 31 19 13 9 3 0 58 23 292
2011 ST-01 34 39 0 14 6 6 0 78 22 16
2011 ST-02 26 32 22 14 6 1 0 59 20 73
2011 ST-03 25 22 18 16 14 6 0 50 31 103
2011 ST-04 23 36 22 9 6 3 0 61 16 68
2008 ST 25 37 13 16 6 3 1 64 22 386
2008 ST-01 22 24 27 11 12 4 0 47 24 18
2008 ST-02 21 36 13 19 7 3 1 59 27 102
2008 ST-03 25 37 14 17 4 4 0 65 21 133
2008 ST-04 27 41 13 11 7 0 0 68 18 75
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 27 33 21 10 8 0 1 60 19 96
2018 ST-03 51 23 8 14 4 0 0 74 18 23
2018 ST-04 17 34 28 6 14 0 0 51 20 47
2018 ST-05 25 52 22 0 0 0 0 78 0 11
2017 ST 23 34 17 13 12 0 0 58 25 146
2017 ST-02 43 24 19 5 10 0 0 67 14 20
2017 ST-03 28 30 10 30 2 0 0 57 32 42
2017 ST-04 18 39 21 4 17 0 0 58 21 55
2014 ST 28 35 15 12 9 0 0 63 21 231
2014 ST-02 38 20 19 11 12 0 0 58 23 42
2014 ST-03 40 40 10 8 2 0 0 80 10 57
2014 ST-04 14 45 16 14 10 0 1 59 24 103
2011 ST 29 40 10 12 8 0 1 70 20 293
2011 ST-01 35 46 6 13 0 0 0 81 13 16
2011 ST-02 33 41 11 8 7 0 0 74 15 73
2011 ST-03 31 35 10 14 9 0 2 67 24 103
2011 ST-04 23 45 7 12 11 2 0 69 23 69

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 37 15 11 4 0 0 71 14 97
2018 ST-03 59 12 16 5 7 0 0 71 13 23
2018 ST-04 19 48 16 14 2 0 0 67 16 47
2018 ST-05 37 28 21 7 7 0 0 65 14 12
2017 ST 31 44 12 9 5 0 0 75 13 146
2017 ST-02 52 38 0 5 5 0 0 90 10 20
2017 ST-03 41 34 10 14 2 0 0 74 16 42
2017 ST-04 25 45 14 9 8 0 0 70 16 55

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 10 23 23 13 16 14 1 39 34 93
2018 ST-03 22 22 23 13 4 17 0 52 20 23
2018 ST-04 6 25 25 10 23 11 0 35 38 44
2018 ST-05 5 9 21 16 28 21 0 18 55 12
2017 ST 12 15 24 12 20 13 3 33 38 146
2017 ST-02 14 24 10 10 10 29 5 57 29 20
2017 ST-03 16 14 28 8 13 20 2 38 27 42
2017 ST-04 12 10 30 15 22 6 5 25 42 55
2014 ST 11 23 22 15 16 12 2 39 35 231
2014 ST-02 5 22 29 6 10 25 3 38 22 42
2014 ST-03 19 28 17 7 16 12 1 54 26 57
2014 ST-04 12 19 21 20 19 6 3 35 43 103

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 33 14 10 6 2 1 69 17 97
2018 ST-03 61 14 8 5 7 0 4 78 13 23
2018 ST-04 23 38 15 10 10 4 0 63 21 47
2018 ST-05 24 49 14 14 0 0 0 72 14 12
2017 ST 34 35 11 11 9 0 0 69 20 145
2017 ST-02 52 29 5 0 14 0 0 81 14 20
2017 ST-03 36 28 12 24 0 0 0 64 24 42
2017 ST-04 26 39 13 11 11 0 0 66 22 54
2014 ST 35 30 19 8 6 1 0 67 14 231
2014 ST-02 42 13 33 3 8 0 0 55 12 42
2014 ST-03 45 40 7 6 2 0 0 85 8 57
2014 ST-04 26 34 21 10 6 1 1 62 16 103
2011 ST 39 35 12 7 6 1 1 75 13 291
2011 ST-01 47 14 14 12 13 0 0 61 25 16
2011 ST-02 45 35 10 5 3 1 1 82 8 72
2011 ST-03 37 35 12 8 7 0 1 73 15 102
2011 ST-04 38 38 7 9 8 0 0 76 17 69
2008 ST 40 34 9 9 6 0 1 75 15 387
2008 ST-01 52 31 0 12 5 0 0 83 17 18
2008 ST-02 41 31 8 7 12 0 0 73 20 102
2008 ST-03 43 35 9 8 4 0 1 79 12 134
2008 ST-04 44 32 10 9 6 0 0 75 15 75

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 ST 0 58 7 21 5 10 0 64 29 16

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 32 33 11 18 6 0 0 65 24 97
2018 ST-03 53 27 4 16 0 0 0 80 16 23
2018 ST-04 21 33 12 21 12 0 0 54 34 47
2018 ST-05 35 37 7 21 0 0 0 72 21 12
2017 ST 32 35 12 13 8 0 0 68 20 145
2017 ST-02 40 35 15 10 0 0 0 75 10 19
2017 ST-03 46 20 14 12 8 0 0 66 20 42
2017 ST-04 23 41 11 14 10 0 0 64 24 55
2014 ST 39 30 16 8 6 0 0 70 14 231
2014 ST-02 43 21 23 3 10 0 0 64 13 42
2014 ST-03 48 25 11 15 1 0 0 73 17 57
2014 ST-04 32 39 15 7 7 0 0 71 14 103
2011 ST 38 40 7 8 6 1 2 80 14 293
2011 ST-01 36 25 6 13 13 0 7 66 27 16
2011 ST-02 39 45 4 4 4 3 0 87 9 73
2011 ST-03 41 34 7 8 7 1 3 78 15 103
2011 ST-04 34 44 11 6 5 0 1 79 11 69
2008 ST 34 39 12 9 4 0 2 74 14 388
2008 ST-01 34 24 11 19 12 0 0 58 31 18
2008 ST-02 42 34 12 8 3 0 1 76 11 102
2008 ST-03 34 40 8 9 6 0 3 77 15 135
2008 ST-04 30 46 10 11 1 1 0 78 13 75

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 29 45 18 3 4 0 0 75 7 97
2018 ST-03 37 30 14 10 9 0 0 67 19 23
2018 ST-04 23 45 26 2 4 0 0 68 6 47
2018 ST-05 42 58 0 0 0 0 0 100 0 12
2017 ST 37 44 12 2 4 0 0 81 7 146
2017 ST-02 52 33 5 0 10 0 0 86 10 20
2017 ST-03 43 30 20 2 4 0 0 73 7 42
2017 ST-04 31 51 13 0 5 0 0 82 5 55
2014 ST 43 35 12 7 3 1 0 79 9 231
2014 ST-02 44 24 25 3 3 0 0 68 6 42
2014 ST-03 54 27 4 13 1 0 1 82 15 57
2014 ST-04 35 45 11 7 2 0 0 80 9 103
2011 ST 45 36 7 8 3 0 0 82 11 292
2011 ST-01 68 27 6 0 0 0 0 94 0 16
2011 ST-02 47 41 3 7 3 0 0 88 10 73
2011 ST-03 44 30 8 11 6 1 0 75 17 103
2011 ST-04 37 41 11 9 0 0 2 79 9 69
2008 ST 41 41 10 6 3 0 0 81 8 388
2008 ST-01 27 33 22 18 0 0 0 60 18 18
2008 ST-02 41 40 12 5 2 0 0 81 7 101
2008 ST-03 46 42 6 4 2 0 0 88 6 135
2008 ST-04 40 38 14 4 4 0 0 78 8 75

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 40 43 6 6 4 0 0 84 10 96
2018 ST-03 58 23 4 9 6 0 0 82 14 22
2018 ST-04 24 52 12 6 6 0 0 76 12 47
2018 ST-05 49 51 0 0 0 0 0 100 0 12
2017 ST 46 38 9 3 4 0 0 85 7 146
2017 ST-02 62 24 10 0 5 0 0 86 5 20
2017 ST-03 53 30 10 2 4 0 0 83 7 42
2017 ST-04 39 47 8 2 5 0 0 86 7 55
2014 ST 46 36 11 4 2 1 0 83 7 231
2014 ST-02 49 21 21 5 5 0 0 70 10 42
2014 ST-03 55 34 4 3 4 0 0 89 7 57
2014 ST-04 38 46 11 4 1 0 0 84 5 103
2011 ST 55 29 8 6 2 0 0 84 8 293
2011 ST-01 56 38 6 0 0 0 0 94 0 16
2011 ST-02 57 31 5 6 2 0 0 88 7 73
2011 ST-03 56 22 9 7 6 1 0 79 12 103
2011 ST-04 49 35 9 8 0 0 0 84 8 69
2008 ST 48 40 5 5 2 0 0 88 7 389
2008 ST-01 27 56 5 12 0 0 0 83 12 18
2008 ST-02 47 43 2 6 3 0 0 89 9 102
2008 ST-03 55 36 4 4 1 0 0 91 5 135
2008 ST-04 48 38 9 4 1 0 0 86 5 75

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 22 31 24 6 9 8 1 58 16 96
2018 ST-03 27 33 23 4 3 9 0 66 8 23
2018 ST-04 17 29 21 8 16 9 0 51 26 48
2018 ST-05 39 9 26 9 9 0 9 52 19 10
2017 ST 21 32 21 11 9 6 0 57 21 146
2017 ST-02 38 14 24 10 14 0 0 52 24 20
2017 ST-03 24 24 12 18 6 16 0 57 29 42
2017 ST-04 20 36 21 12 11 0 0 56 22 55
2014 ST 25 31 18 14 8 2 1 58 23 231
2014 ST-02 21 13 27 23 13 3 0 35 38 42
2014 ST-03 37 24 13 11 9 3 4 64 22 57
2014 ST-04 19 41 18 13 5 2 1 62 19 103
2011 ST 33 30 13 12 9 2 1 64 23 293
2011 ST-01 42 6 13 26 6 0 7 51 34 16
2011 ST-02 38 33 12 5 7 4 0 74 13 73
2011 ST-03 33 27 9 15 15 2 0 61 30 103
2011 ST-04 28 38 14 12 6 0 2 67 19 69
2008 ST 31 36 15 9 6 2 1 69 16 389
2008 ST-01 22 28 20 24 5 0 0 50 29 18
2008 ST-02 35 36 12 7 10 1 0 71 17 102
2008 ST-03 32 35 14 9 6 1 2 70 16 135
2008 ST-04 30 36 20 10 4 0 0 66 14 75

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 12 26 12 17 19 4 9 45 42 95
2018 ST-03 15 19 8 23 18 4 12 41 49 23
2018 ST-04 11 23 14 14 23 7 8 40 44 48
2018 ST-05 7 35 9 12 18 0 20 53 36 10
2017 ST 12 21 16 16 20 6 10 39 42 146
2017 ST-02 19 14 5 14 33 0 14 39 55 20
2017 ST-03 12 10 10 16 36 8 8 26 62 42
2017 ST-04 11 24 22 16 12 4 11 41 33 55
2014 ST 14 23 17 16 24 3 4 39 43 231
2014 ST-02 5 25 26 6 28 3 6 33 38 42
2014 ST-03 21 16 10 20 25 3 5 40 49 57
2014 ST-04 11 26 16 19 24 3 2 38 44 103
2011 ST 13 16 19 16 27 2 6 32 47 293
2011 ST-01 42 14 19 6 20 0 0 55 26 16
2011 ST-02 4 19 19 16 33 3 7 25 54 73
2011 ST-03 18 9 13 18 33 2 8 30 56 103
2011 ST-04 9 27 23 15 23 0 4 37 40 69
2008 ST 12 29 15 16 19 3 5 45 39 389
2008 ST-01 11 36 5 18 18 7 4 53 41 18
2008 ST-02 13 26 12 15 27 5 2 42 45 102
2008 ST-03 10 23 14 19 23 2 9 37 47 135
2008 ST-04 10 33 25 16 15 1 0 43 31 75

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 32 30 20 12 4 0 1 63 17 96
2018 ST-03 56 12 17 9 5 0 0 68 15 23
2018 ST-04 21 31 26 16 6 0 0 52 22 48
2018 ST-05 40 45 7 7 0 0 0 85 7 11
2017 ST 25 41 11 13 9 0 0 67 22 145
2017 ST-02 38 43 10 5 5 0 0 81 10 20
2017 ST-03 30 34 14 20 2 0 0 64 22 42
2017 ST-04 19 45 10 10 16 0 0 64 26 54
2014 ST 26 40 17 8 8 1 1 66 17 231
2014 ST-02 38 43 5 4 11 0 0 80 15 42
2014 ST-03 38 34 14 9 5 0 0 71 15 57
2014 ST-04 17 43 20 11 7 0 2 61 19 103
2011 ST 36 34 12 11 6 0 1 70 17 293
2011 ST-01 30 46 6 6 13 0 0 75 19 16
2011 ST-02 43 28 12 15 1 0 1 72 16 73
2011 ST-03 34 36 7 11 10 1 1 71 22 103
2011 ST-04 25 41 22 6 5 0 2 67 11 69

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 26 32 25 7 8 0 1 59 16 95
2018 ST-03 45 21 23 5 5 0 0 66 11 23
2018 ST-04 21 31 26 10 12 0 0 52 22 48
2018 ST-05 39 35 26 0 0 0 0 74 0 10
2017 ST 28 40 11 16 4 0 0 68 20 144
2017 ST-02 38 43 0 10 10 0 0 81 19 20
2017 ST-03 30 32 14 22 2 0 0 61 24 42
2017 ST-04 29 40 11 16 4 0 0 69 20 53
2014 ST 31 36 20 5 7 0 1 67 12 231
2014 ST-02 49 16 22 2 11 0 0 65 13 42
2014 ST-03 36 38 15 6 5 0 0 74 11 57
2014 ST-04 23 43 22 7 4 0 2 67 10 103

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 32 33 17 13 4 0 0 65 17 95
2018 ST-03 51 28 17 4 0 0 0 79 4 23
2018 ST-04 23 34 22 14 8 0 0 56 22 48
2018 ST-05 40 22 15 22 0 0 0 63 22 11
2017 ST 34 34 17 8 6 0 0 69 14 145
2017 ST-02 48 29 14 5 5 0 0 76 10 20
2017 ST-03 48 22 20 6 4 0 0 70 10 42
2017 ST-04 28 36 17 9 10 0 0 64 19 54
2014 ST 35 39 12 8 5 0 1 75 13 231
2014 ST-02 56 13 19 5 8 0 0 68 13 42
2014 ST-03 41 40 10 7 0 0 1 82 7 57
2014 ST-04 28 45 12 10 4 0 1 74 15 103
2011 ST 47 35 10 4 3 0 1 83 7 293
2011 ST-01 61 26 0 6 6 0 0 87 13 16
2011 ST-02 51 35 9 1 3 1 0 87 4 73
2011 ST-03 47 33 10 5 4 0 2 81 9 103
2011 ST-04 41 41 11 4 2 0 1 83 6 69

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 19 30 26 15 5 5 1 52 21 94
2018 ST-03 34 27 20 10 3 6 0 65 14 22
2018 ST-04 13 26 32 16 6 7 0 42 24 48
2017 ST 20 33 25 13 6 3 0 55 19 146
2017 ST-02 38 43 0 14 5 0 0 81 19 20
2017 ST-03 24 24 26 17 2 6 2 52 20 42
2017 ST-04 18 34 29 13 4 2 0 53 17 55

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 43 37 11 5 3 1 1 81 8 97
2018 ST-03 69 18 4 4 0 5 0 91 4 23
2018 ST-04 30 47 9 8 6 0 0 77 14 47
2018 ST-05 28 51 21 0 0 0 0 79 0 12
2017 ST 44 32 14 8 1 0 0 76 9 146
2017 ST-02 57 33 5 5 0 0 0 90 5 20
2017 ST-03 62 22 4 12 0 0 0 84 12 42
2017 ST-04 32 40 19 6 3 0 0 72 9 55
2014 ST 50 28 11 6 4 0 1 79 10 230
2014 ST-02 57 30 3 5 5 0 0 87 10 42
2014 ST-03 63 27 5 1 1 0 1 92 3 57
2014 ST-04 40 30 17 9 4 0 0 71 12 102
2011 ST 49 33 6 7 3 1 1 83 11 291
2011 ST-01 48 26 19 0 6 0 0 74 6 16
2011 ST-02 52 31 6 5 1 0 4 87 7 73
2011 ST-03 53 27 6 8 5 2 0 81 13 103
2011 ST-04 41 40 3 13 3 0 0 81 16 67

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 42 37 12 5 3 1 1 80 8 96
2018 ST-03 59 23 14 0 4 0 0 82 4 22
2018 ST-04 32 45 13 6 0 2 2 81 6 48
2018 ST-05 42 28 14 0 16 0 0 70 16 12
2017 ST 54 25 9 6 4 1 2 81 10 146
2017 ST-02 62 24 5 10 0 0 0 86 10 20
2017 ST-03 66 22 6 6 0 0 0 88 6 42
2017 ST-04 45 28 10 8 6 2 2 76 14 55
2014 ST 52 32 10 3 2 1 0 85 5 231
2014 ST-02 62 32 5 0 2 0 0 94 2 42
2014 ST-03 55 34 8 1 1 0 0 89 3 57
2014 ST-04 53 29 12 4 1 0 1 83 5 103
2011 ST 49 34 12 2 2 0 0 83 5 293
2011 ST-01 55 45 0 0 0 0 0 100 0 16
2011 ST-02 40 41 14 1 4 0 0 81 6 73
2011 ST-03 60 24 12 2 1 0 1 85 3 103
2011 ST-04 46 34 14 3 3 0 0 80 6 69
2008 ST 50 31 13 4 2 0 1 82 5 388
2008 ST-01 65 23 0 7 5 0 0 88 12 18
2008 ST-02 57 22 16 3 1 0 1 79 4 102
2008 ST-03 47 36 13 3 2 0 0 82 5 135
2008 ST-04 43 36 15 2 3 0 2 81 4 74

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 ST 18 42 40 96
2018 ST-03 14 33 53 23
2018 ST-04 14 46 40 47
2018 ST-05 15 70 15 11
2017 ST 18 49 33 146
2017 ST-02 24 52 24 20
2017 ST-03 18 47 34 42
2017 ST-04 17 50 33 55
2014 ST 17 53 30 229
2014 ST-02 10 66 24 42
2014 ST-03 19 55 26 57
2014 ST-04 17 52 31 101
2011 ST 18 51 31 293
2011 ST-01 32 43 25 16
2011 ST-02 19 56 25 73
2011 ST-03 21 50 29 103
2011 ST-04 12 45 43 69

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 ST 33 17 24 7 7 11 16
2017 ST 49 21 10 0 3 18 26
2014 ST 50 22 15 9 9999 4 42
2014 ST-03 49 8 35 0 9999 8 12
2014 ST-04 56 34 4 6 9999 0 18
2011 ST 46 20 27 3 9999 4 53
2011 ST-02 41 22 29 0 9999 7 14
2011 ST-03 42 17 37 4 9999 0 22
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 40 41 12 4 1 2 0 83 5 96
2018 ST-03 57 34 0 5 3 0 0 91 9 23
2018 ST-04 32 44 16 6 0 2 0 78 6 48
2018 ST-05 55 22 22 0 0 0 0 78 0 11
2017 ST 44 35 11 6 3 1 0 80 9 146
2017 ST-02 52 24 14 5 5 0 0 76 10 20
2017 ST-03 46 42 10 2 0 0 0 88 2 42
2017 ST-04 44 27 14 9 5 1 0 72 14 55
2014 ST 48 33 13 3 2 2 0 82 5 230
2014 ST-02 54 14 27 3 2 0 0 68 5 42
2014 ST-03 58 30 6 4 0 1 0 89 4 57
2014 ST-04 39 45 12 1 1 1 0 86 2 102
2011 ST 42 41 10 2 3 1 0 85 5 292
2011 ST-01 47 33 14 0 6 0 0 80 6 16
2011 ST-02 52 41 4 0 3 1 0 94 3 73
2011 ST-03 45 34 12 4 3 2 0 81 7 103
2011 ST-04 24 55 16 2 3 0 0 79 5 68
2008 ST 45 41 9 3 1 1 0 87 4 389
2008 ST-01 39 50 0 11 0 0 0 89 11 18
2008 ST-02 44 40 13 1 1 1 0 85 2 102
2008 ST-03 45 45 6 2 1 1 0 91 4 135
2008 ST-04 51 37 6 3 1 3 0 90 4 75

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 27 39 18 9 5 2 1 68 14 96
2018 ST-03 35 42 9 10 3 0 0 78 13 23
2018 ST-04 23 33 24 10 6 4 0 59 17 48
2018 ST-05 39 35 0 18 9 0 0 74 26 10
2017 ST 20 39 21 13 5 1 0 60 19 144
2017 ST-02 43 43 0 10 5 0 0 86 14 20
2017 ST-03 24 31 35 4 4 2 0 56 8 41
2017 ST-04 15 40 20 19 6 0 0 54 25 54
2014 ST 28 38 14 13 5 1 1 68 18 231
2014 ST-02 42 35 8 10 3 0 2 78 13 42
2014 ST-03 45 34 9 11 0 1 0 80 11 57
2014 ST-04 17 44 13 16 9 0 1 62 25 103
2011 ST 34 40 12 8 3 3 0 76 12 293
2011 ST-01 36 38 7 6 6 6 0 79 13 16
2011 ST-02 41 45 6 4 3 0 1 87 7 73
2011 ST-03 35 38 11 9 4 3 0 75 13 103
2011 ST-04 30 39 14 9 5 3 0 71 14 69

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 7 18 38 17 16 4 1 34 26 98
2018 ST-03 4 8 30 33 25 0 0 58 12 23
2018 ST-04 8 22 43 9 10 6 2 21 32 48
2018 ST-05 14 28 21 21 9 7 0 32 45 12
2017 ST 10 22 31 21 13 2 1 35 33 144
2017 ST-02 5 19 24 19 33 0 0 52 24 20
2017 ST-03 10 20 28 22 15 4 0 39 32 41
2017 ST-04 10 20 40 17 10 2 2 28 31 55
2014 ST 8 22 33 25 9 1 3 35 31 231
2014 ST-02 10 23 36 14 13 2 2 28 34 42
2014 ST-03 6 13 29 37 14 0 1 52 19 57
2014 ST-04 5 27 36 23 5 0 4 29 34 103
2011 ST 10 19 34 20 9 1 6 32 32 291
2011 ST-01 6 13 50 14 18 0 0 32 18 16
2011 ST-02 10 12 34 25 13 0 6 41 23 73
2011 ST-03 11 20 28 20 9 0 12 33 35 102
2011 ST-04 11 29 36 17 4 1 2 22 42 69
2008 ST 5 22 35 19 13 1 4 34 29 386
2008 ST-01 6 41 13 18 10 6 6 32 53 17
2008 ST-02 3 17 38 21 18 0 3 41 20 102
2008 ST-03 4 29 38 14 10 0 5 25 35 133
2008 ST-04 12 16 36 22 13 0 1 35 29 75

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 7 19 27 20 17 4 7 41 29 98
2018 ST-03 4 8 33 26 20 0 8 50 13 23
2018 ST-04 10 25 29 12 11 8 6 27 40 48
2018 ST-05 14 14 26 14 25 0 7 42 30 12
2017 ST 9 19 28 22 14 3 5 39 31 142
2017 ST-02 10 0 15 30 40 0 5 74 11 19
2017 ST-03 8 18 23 28 16 6 0 48 28 41
2017 ST-04 7 26 39 15 6 0 7 22 36 54
2014 ST 10 19 30 18 19 1 3 39 30 230
2014 ST-02 7 13 29 15 34 2 2 50 20 41
2014 ST-03 5 11 24 29 29 1 0 58 17 57
2014 ST-04 11 19 37 17 10 1 5 29 32 103
2011 ST 10 14 27 21 18 1 9 44 26 289
2011 ST-01 6 13 19 26 36 0 0 61 19 16
2011 ST-02 3 10 35 25 18 0 10 47 14 72
2011 ST-03 16 9 22 14 21 1 16 43 30 101
2011 ST-04 6 22 26 29 12 0 4 43 30 69
2008 ST 6 14 25 24 23 2 6 51 22 384
2008 ST-01 0 25 41 6 16 7 6 25 28 17
2008 ST-02 7 8 21 30 28 1 6 62 16 101
2008 ST-03 6 11 34 17 24 2 6 44 19 134
2008 ST-04 6 19 23 28 19 4 2 50 26 73

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 9 18 33 10 21 3 6 35 30 98
2018 ST-03 7 18 29 15 32 0 0 46 25 23
2018 ST-04 8 26 35 4 17 6 4 24 37 48
2018 ST-05 7 0 54 7 18 0 14 29 8 12
2017 ST 9 25 30 18 9 3 6 29 38 144
2017 ST-02 5 19 10 29 29 5 5 63 26 20
2017 ST-03 6 18 20 35 13 4 4 52 26 41
2017 ST-04 8 32 43 6 4 0 7 11 43 54
2014 ST 16 20 25 21 13 1 4 36 38 229
2014 ST-02 22 11 34 13 17 2 2 31 35 41
2014 ST-03 10 16 22 21 27 1 1 50 27 57
2014 ST-04 13 30 23 21 4 0 8 28 47 102
2011 ST 12 18 29 16 13 2 10 32 35 291
2011 ST-01 7 12 30 21 18 6 6 44 22 16
2011 ST-02 9 14 31 22 12 3 8 39 27 72
2011 ST-03 15 17 20 14 16 0 18 37 39 103
2011 ST-04 12 23 38 13 5 3 6 20 38 69
2008 ST 9 15 31 22 15 2 6 40 26 384
2008 ST-01 0 25 27 19 23 0 6 44 27 17
2008 ST-02 9 14 27 26 18 1 5 46 25 101
2008 ST-03 9 15 34 20 13 1 8 36 26 134
2008 ST-04 11 14 28 22 19 4 2 43 27 73

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 2 13 29 33 20 2 2 55 16 97
2018 ST-03 0 4 31 27 38 0 0 65 4 23
2018 ST-04 0 16 33 35 9 4 2 48 17 48
2018 ST-05 0 28 30 19 16 0 7 38 30 12
2017 ST 8 9 24 30 22 2 5 56 17 143
2017 ST-02 0 0 29 33 38 0 0 71 0 20
2017 ST-03 8 8 18 33 29 4 0 64 17 41
2017 ST-04 6 10 27 31 16 2 8 52 18 53
2014 ST 4 11 31 33 16 2 3 51 16 229
2014 ST-02 5 3 30 37 22 2 2 60 8 41
2014 ST-03 4 7 29 31 27 1 1 59 11 57
2014 ST-04 2 17 33 32 8 2 5 43 21 102
2011 ST 6 11 30 26 18 1 7 48 19 289
2011 ST-01 0 6 37 39 18 0 0 57 6 16
2011 ST-02 4 8 30 26 24 1 7 54 13 72
2011 ST-03 9 10 26 20 22 0 13 48 21 102
2011 ST-04 5 15 31 37 7 2 4 46 21 68
2008 ST 4 10 26 29 25 1 6 57 15 386
2008 ST-01 7 6 12 41 28 0 6 74 14 17
2008 ST-02 6 8 24 32 28 1 2 62 14 101
2008 ST-03 3 14 31 25 20 0 7 49 19 134
2008 ST-04 3 12 30 27 26 0 3 54 15 75

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 18 14 25 17 16 3 7 37 35 98
2018 ST-03 9 9 25 33 15 3 5 52 21 23
2018 ST-04 20 19 29 12 11 2 6 26 43 48
2018 ST-05 35 7 21 0 30 7 0 33 45 12
2017 ST 15 17 18 28 16 1 5 46 34 144
2017 ST-02 5 5 5 33 43 0 10 84 11 20
2017 ST-03 12 12 22 30 22 0 2 53 25 42
2017 ST-04 19 22 18 26 9 0 6 37 44 53
2014 ST 16 20 24 21 12 1 6 36 39 229
2014 ST-02 24 5 18 16 17 2 19 41 36 41
2014 ST-03 8 17 21 27 25 1 0 52 26 57
2014 ST-04 15 28 28 19 5 1 4 25 45 102
2011 ST 10 18 27 17 19 1 9 40 31 290
2011 ST-01 13 0 40 18 24 6 0 45 13 16
2011 ST-02 7 12 29 19 23 0 10 47 21 72
2011 ST-03 8 20 22 13 24 0 13 42 33 102
2011 ST-04 13 24 25 24 7 0 6 34 39 69
2008 ST 9 13 27 21 21 1 7 46 24 383
2008 ST-01 12 13 21 25 23 0 6 50 27 17
2008 ST-02 7 10 25 28 23 3 4 55 18 99
2008 ST-03 8 18 34 15 18 0 7 36 27 134
2008 ST-04 16 9 26 22 23 0 5 47 26 75

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 10 17 29 17 16 4 6 37 30 98
2018 ST-03 14 4 34 19 16 3 9 40 20 23
2018 ST-04 9 24 31 14 17 2 2 33 35 48
2018 ST-05 21 14 21 21 9 0 14 35 40 12
2017 ST 12 17 27 18 17 4 5 38 32 145
2017 ST-02 10 19 14 0 43 5 10 50 33 20
2017 ST-03 16 14 24 22 18 4 2 43 32 42
2017 ST-04 8 19 37 15 15 0 7 31 28 54
2014 ST 15 13 30 21 16 1 4 39 29 230
2014 ST-02 29 8 36 8 15 2 3 24 39 41
2014 ST-03 13 8 22 23 28 1 5 54 22 57
2014 ST-04 10 18 32 23 12 1 5 37 30 103
2011 ST 14 20 27 15 13 2 9 32 38 290
2011 ST-01 6 19 14 32 29 0 0 61 26 16
2011 ST-02 7 17 41 11 17 1 5 30 26 72
2011 ST-03 22 15 26 10 11 2 14 25 44 102
2011 ST-04 7 27 21 24 10 1 9 38 38 69
2008 ST 8 21 27 18 17 1 8 38 32 386
2008 ST-01 0 24 40 22 10 0 5 33 25 18
2008 ST-02 7 23 24 19 20 0 7 42 32 101
2008 ST-03 8 23 34 14 12 0 8 29 34 134
2008 ST-04 13 21 17 19 22 3 6 44 37 74

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 6 19 33 15 18 4 5 36 28 98
2018 ST-03 4 22 23 15 27 0 9 46 29 23
2018 ST-04 2 23 44 9 13 6 2 25 27 48
2018 ST-05 7 14 35 16 14 0 14 35 24 12
2017 ST 11 16 30 19 16 2 6 37 30 144
2017 ST-02 5 10 14 29 33 5 5 68 16 20
2017 ST-03 8 12 35 18 25 0 2 44 21 41
2017 ST-04 15 21 31 14 9 0 10 26 40 54
2014 ST 9 23 29 19 13 3 5 35 34 230
2014 ST-02 8 25 32 13 15 5 2 30 36 41
2014 ST-03 4 23 18 23 27 3 3 53 29 57
2014 ST-04 11 17 34 22 7 2 7 32 30 103

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 30 35 13 15 5 2 0 66 20 95
2018 ST-03 43 40 9 8 0 0 0 82 8 23
2018 ST-04 26 29 13 19 11 2 0 56 30 45
2018 ST-05 30 49 14 7 0 0 0 79 7 12
2017 ST 35 33 15 9 8 1 0 68 17 145
2017 ST-02 38 33 10 5 10 5 0 75 15 20
2017 ST-03 36 23 18 19 4 0 0 59 23 41
2017 ST-04 28 38 15 9 11 0 0 65 19 55
2014 ST 36 31 13 9 9 0 1 69 18 230
2014 ST-02 42 18 23 7 10 0 0 60 16 42
2014 ST-03 36 43 7 8 5 0 0 80 14 57
2014 ST-04 30 33 12 12 10 0 2 65 23 102

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 30 50 8 9 3 1 0 81 12 95
2018 ST-03 49 42 0 9 0 0 0 91 9 23
2018 ST-04 24 51 12 4 6 2 0 77 11 45
2018 ST-05 28 44 0 28 0 0 0 72 28 12
2017 ST 41 30 20 8 2 0 0 71 9 146
2017 ST-02 48 38 5 5 5 0 0 86 10 20
2017 ST-03 47 27 22 2 2 0 0 74 4 42
2017 ST-04 31 36 23 10 1 0 0 66 11 55
2014 ST 36 40 9 11 3 0 1 77 14 230
2014 ST-02 44 44 2 5 5 0 0 89 10 42
2014 ST-03 39 39 7 16 0 0 0 78 16 57
2014 ST-04 32 41 11 13 1 0 2 74 14 102

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 21 40 23 10 1 3 1 65 11 95
2018 ST-03 32 42 14 5 0 7 0 80 6 23
2018 ST-04 16 40 26 13 2 2 0 58 15 45
2018 ST-05 30 42 21 7 0 0 0 72 7 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 33 19 4 3 6 1 72 8 98
2018 ST-03 47 28 12 4 0 8 0 82 4 23
2018 ST-04 27 38 22 6 2 6 0 69 8 48
2018 ST-05 44 21 21 7 7 0 0 65 14 12
2017 ST 34 39 15 6 1 2 3 76 8 145
2017 ST-02 48 33 14 0 0 0 5 85 0 20
2017 ST-03 37 36 19 4 0 4 0 76 4 41
2017 ST-04 23 44 14 11 2 0 5 71 14 55
2014 ST 39 32 17 7 1 3 1 74 8 231
2014 ST-02 50 30 10 2 0 5 3 88 2 42
2014 ST-03 50 29 16 1 0 4 0 82 1 57
2014 ST-04 34 35 21 6 0 3 1 72 7 103

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 33 40 14 3 4 4 2 78 8 96
2018 ST-03 47 49 4 0 0 0 0 96 0 23
2018 ST-04 23 40 18 4 6 6 2 69 11 47
2018 ST-05 52 16 16 8 8 0 0 68 16 11
2017 ST 32 42 16 6 1 3 0 75 8 146
2017 ST-02 52 24 14 5 5 0 0 76 10 20
2017 ST-03 28 44 12 6 0 10 0 80 7 42
2017 ST-04 29 41 21 8 2 0 0 70 10 55
2014 ST 39 39 14 4 2 3 0 80 6 230
2014 ST-02 53 32 7 2 2 5 0 90 3 41
2014 ST-03 50 33 12 5 0 0 0 83 5 57
2014 ST-04 34 46 12 4 1 3 1 82 6 103
2011 ST 36 37 15 4 4 3 0 76 8 292
2011 ST-01 47 40 0 7 0 6 0 92 8 16
2011 ST-02 43 42 8 1 1 5 0 89 3 73
2011 ST-03 39 29 19 3 6 4 0 71 9 103
2011 ST-04 24 39 21 9 3 2 1 66 13 68

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 38 39 14 4 4 1 0 78 7 98
2018 ST-03 55 33 12 0 0 0 0 88 0 23
2018 ST-04 35 34 19 2 8 2 0 70 10 48
2018 ST-05 37 28 21 14 0 0 0 65 14 12
2017 ST 44 36 12 7 1 1 0 80 8 146
2017 ST-02 52 29 14 5 0 0 0 81 5 20
2017 ST-03 50 34 8 6 2 0 0 84 8 42
2017 ST-04 37 39 13 9 0 2 0 77 9 55
2014 ST 52 32 8 4 3 0 0 85 7 231
2014 ST-02 56 35 3 5 2 0 0 90 6 42
2014 ST-03 68 20 5 3 4 0 0 88 7 57
2014 ST-04 46 36 12 2 3 0 1 83 5 103
2011 ST 48 37 7 4 4 0 0 85 8 292
2011 ST-01 48 33 14 0 6 0 0 80 6 16
2011 ST-02 59 31 5 1 4 0 0 90 5 73
2011 ST-03 49 34 6 7 4 0 0 84 10 103
2011 ST-04 38 46 8 3 5 0 0 84 8 68
2008 ST 49 35 7 6 3 0 0 84 9 387
2008 ST-01 34 37 0 6 23 0 0 71 29 18
2008 ST-02 54 28 8 8 2 0 0 82 10 102
2008 ST-03 44 41 7 3 6 0 0 85 9 133
2008 ST-04 49 38 6 7 0 0 0 88 7 75

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 18 29 24 11 8 6 4 52 21 95
2018 ST-03 28 31 24 4 0 13 0 67 5 23
2018 ST-04 16 22 28 11 17 4 2 41 29 45
2018 ST-05 12 32 21 21 0 0 14 52 24 12
2017 ST 26 31 22 8 9 4 0 59 18 146
2017 ST-02 38 24 14 10 10 5 0 65 20 20
2017 ST-03 20 28 18 16 10 6 2 52 29 42
2017 ST-04 26 37 22 6 9 1 0 63 15 55
2014 ST 28 34 15 10 11 2 1 63 21 230
2014 ST-02 43 34 12 3 6 2 0 78 10 42
2014 ST-03 36 29 18 4 11 3 0 67 15 57
2014 ST-04 21 36 17 12 11 0 2 59 23 102

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 27 39 17 5 6 2 4 71 12 95
2018 ST-03 46 28 14 0 8 4 0 77 8 22
2018 ST-04 21 47 13 9 6 2 2 70 16 48
2018 ST-05 36 29 18 0 9 0 9 71 10 10
2017 ST 32 32 20 8 2 4 1 68 11 144
2017 ST-02 52 29 5 5 5 0 5 85 10 20
2017 ST-03 39 29 22 4 4 2 0 69 8 41
2017 ST-04 22 32 27 12 2 3 2 58 14 54
2014 ST 42 31 13 5 1 6 1 79 7 231
2014 ST-02 33 37 8 2 0 20 0 88 2 42
2014 ST-03 50 24 12 10 0 0 4 77 11 57
2014 ST-04 38 36 17 6 1 1 1 76 7 103
2011 ST 42 33 9 7 5 4 1 79 12 293
2011 ST-01 35 32 7 7 6 13 0 77 15 16
2011 ST-02 45 41 5 5 1 1 1 88 7 73
2011 ST-03 45 29 4 7 9 5 1 78 17 103
2011 ST-04 33 34 19 8 3 3 0 69 11 69
2008 ST 41 37 9 5 2 3 3 83 7 387
2008 ST-01 28 30 13 19 11 0 0 58 29 18
2008 ST-02 46 38 7 3 1 4 1 88 4 101
2008 ST-03 42 39 5 4 2 4 4 87 7 134
2008 ST-04 43 33 16 5 0 0 3 78 6 75

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 28 39 19 5 5 3 1 70 10 96
2018 ST-03 42 41 9 0 7 0 0 83 7 23
2018 ST-04 21 43 21 4 4 7 0 69 9 48
2018 ST-05 39 35 18 0 9 0 0 74 9 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 18 32 20 10 12 5 2 54 24 95
2018 ST-03 20 22 28 4 14 11 0 48 20 23
2018 ST-04 16 33 22 12 11 6 0 52 24 47
2018 ST-05 27 47 9 0 18 0 0 74 18 10
2017 ST 20 25 24 11 9 9 2 51 22 144
2017 ST-02 38 19 10 10 19 0 5 60 30 20
2017 ST-03 30 14 23 8 13 12 0 50 24 41
2017 ST-04 16 29 28 12 5 7 4 49 19 54
2014 ST 26 32 13 14 10 5 1 61 25 231
2014 ST-02 27 33 3 27 6 3 0 62 35 42
2014 ST-03 30 24 13 12 11 11 0 60 26 57
2014 ST-04 23 35 18 12 8 3 2 60 20 103
2011 ST 27 29 12 11 10 10 1 63 24 292
2011 ST-01 36 32 0 6 6 20 0 84 16 16
2011 ST-02 26 32 14 5 7 15 1 69 15 73
2011 ST-03 32 23 7 15 16 8 0 60 33 103
2011 ST-04 23 31 20 9 8 6 3 59 18 69

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ST 15 85 96
2018 ST-04 19 81 46

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 ST 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 ST 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 ST 55 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 ST 58 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 ST 51 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 ST 55 13

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 ST 37 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 ST 36 13

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 ST 63 13

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 ST 0 13

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 ST 33 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 ST 38 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 ST 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 ST 62 12

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 ST 0 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 19 24 23 9 4 15 5 54 17 98
2018 ST-03 25 20 19 15 0 18 3 57 19 23
2018 ST-04 19 23 25 8 8 14 2 51 19 48
2018 ST-05 14 37 21 7 0 14 7 65 9 12
2017 ST 26 27 15 10 8 9 5 61 20 145
2017 ST-02 43 24 5 5 14 5 5 74 21 20
2017 ST-03 26 36 2 14 4 16 2 75 23 42
2017 ST-04 26 19 26 7 8 6 7 53 17 54
2014 ST 21 29 20 7 5 16 2 61 14 231
2014 ST-02 19 33 11 5 2 30 0 75 9 42
2014 ST-03 29 24 18 12 4 11 1 61 19 57
2014 ST-04 19 32 22 5 6 12 4 61 14 103

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 30 14 5 5 9 2 72 12 97
2018 ST-03 45 22 15 9 0 5 3 73 10 23
2018 ST-04 30 28 18 6 10 8 0 63 18 47
2018 ST-05 35 51 0 0 0 14 0 100 0 12
2017 ST 40 29 17 7 6 2 0 70 13 145
2017 ST-02 52 24 14 0 10 0 0 76 10 20
2017 ST-03 39 36 8 4 4 8 0 82 9 42
2017 ST-04 36 31 19 9 6 0 0 67 15 54
2014 ST 29 39 18 5 3 5 0 72 9 231
2014 ST-02 20 60 11 3 2 3 0 83 5 42
2014 ST-03 41 30 14 7 4 4 0 74 11 57
2014 ST-04 29 37 19 6 2 6 1 71 9 103
2011 ST 42 36 12 3 5 2 0 80 8 290
2011 ST-01 65 28 0 0 0 7 0 100 0 15
2011 ST-02 52 31 9 2 4 1 0 84 7 73
2011 ST-03 41 29 14 4 7 4 1 74 11 102
2011 ST-04 33 48 12 2 6 0 0 80 8 68

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ST 7 93 98

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 26 25 21 4 1 18 6 67 6 95
2018 ST-03 30 35 15 0 0 17 3 81 0 23
2018 ST-04 25 21 24 4 2 19 4 60 8 46
2018 ST-05 40 15 15 7 0 15 7 71 10 11
2017 ST 16 30 26 4 2 17 5 58 8 146
2017 ST-02 33 19 19 5 0 14 10 69 6 20
2017 ST-03 22 24 34 0 0 16 4 57 0 42
2017 ST-04 13 32 26 4 5 14 6 57 11 55
2014 ST 20 28 23 2 2 20 5 64 6 230
2014 ST-02 16 35 18 3 0 24 5 71 5 42
2014 ST-03 26 28 19 0 0 18 9 74 0 57
2014 ST-04 21 26 27 2 3 16 5 59 7 102

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 36 35 13 4 2 8 3 80 6 96
2018 ST-03 47 35 11 0 0 4 3 88 0 23
2018 ST-04 30 28 16 8 4 13 2 67 14 47
2018 ST-05 48 52 0 0 0 0 0 100 0 11
2017 ST 33 31 21 4 2 7 2 70 7 146
2017 ST-02 57 10 19 5 0 10 0 74 5 20
2017 ST-03 34 32 24 4 0 6 0 70 4 42
2017 ST-04 26 32 23 4 4 8 4 66 9 55
2014 ST 29 36 22 3 2 8 1 71 5 230
2014 ST-02 18 27 35 0 3 17 0 53 4 41
2014 ST-03 42 25 19 1 0 12 1 77 1 57
2014 ST-04 30 42 19 4 1 1 2 75 6 103
2011 ST 46 33 12 2 3 3 0 82 6 291
2011 ST-01 60 20 14 0 0 6 0 85 0 16
2011 ST-02 58 26 7 4 1 4 0 88 6 73
2011 ST-03 42 30 13 3 7 5 0 76 10 102
2011 ST-04 43 36 17 2 2 1 0 80 3 68
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 47 25 17 2 7 4 0 74 9 96
2018 ST-03 60 11 21 4 4 0 0 71 8 23
2018 ST-04 40 26 15 0 12 8 0 71 13 47
2018 ST-05 40 45 7 7 0 0 0 85 7 11
2017 ST 46 29 14 6 3 2 0 76 10 145
2017 ST-02 60 15 15 0 10 0 0 75 10 19
2017 ST-03 48 30 12 8 2 0 0 78 10 42
2017 ST-04 37 29 19 9 4 2 0 67 13 55

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 28 34 22 3 5 7 0 68 9 97
2018 ST-03 32 42 4 6 8 8 0 81 14 22
2018 ST-04 23 31 27 2 6 10 0 61 9 48
2018 ST-05 30 56 14 0 0 0 0 86 0 12
2017 ST 23 37 19 8 6 6 1 64 15 146
2017 ST-02 24 52 19 0 0 5 0 80 0 20
2017 ST-03 27 34 12 8 8 10 0 68 18 42
2017 ST-04 21 35 22 8 9 4 2 59 17 55

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 26 35 17 10 5 6 0 65 16 97
2018 ST-03 29 32 14 17 4 3 0 63 22 22
2018 ST-04 19 35 19 9 8 9 0 60 19 48
2018 ST-05 44 35 14 7 0 0 0 79 7 12
2017 ST 27 35 17 10 8 3 0 64 18 145
2017 ST-02 29 48 0 5 10 10 0 84 16 20
2017 ST-03 35 29 8 9 17 2 0 65 27 41
2017 ST-04 22 36 25 11 4 2 0 59 16 55

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 24 18 23 12 21 1 2 43 34 96
2018 ST-03 28 15 18 17 23 0 0 43 40 23
2018 ST-04 22 17 27 10 21 2 0 41 32 47
2018 ST-05 10 15 40 13 7 0 15 29 24 11
2017 ST 25 21 24 11 18 0 0 47 29 145
2017 ST-02 38 14 19 14 14 0 0 52 29 20
2017 ST-03 28 30 20 6 17 0 0 57 23 42
2017 ST-04 25 18 31 12 14 0 0 44 25 54

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 28 23 31 10 6 0 2 52 16 97
2018 ST-03 40 32 23 4 0 0 0 73 4 23
2018 ST-04 20 21 36 12 6 0 5 43 19 47
2018 ST-05 21 9 33 14 23 0 0 30 37 12
2017 ST 29 24 26 12 6 0 2 54 19 145
2017 ST-02 38 29 29 5 0 0 0 67 5 20
2017 ST-03 44 8 32 10 2 2 2 54 13 42
2017 ST-04 20 30 25 14 10 0 2 51 24 54

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 38 25 23 7 3 0 3 65 11 97
2018 ST-03 61 18 22 0 0 0 0 78 0 23
2018 ST-04 26 30 26 10 4 0 5 58 14 47
2018 ST-05 39 7 40 7 7 0 0 46 14 12
2017 ST 35 27 16 10 7 1 4 65 18 146
2017 ST-02 57 14 14 5 5 0 5 75 10 20
2017 ST-03 44 20 14 14 0 2 6 69 15 42
2017 ST-04 26 36 17 6 10 2 4 66 16 55

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 25 20 18 13 17 0 5 48 32 97
2018 ST-03 42 23 16 9 9 0 0 65 19 23
2018 ST-04 21 14 24 10 24 0 6 38 36 47
2018 ST-05 9 26 21 14 30 0 0 35 44 12
2017 ST 27 23 17 13 17 1 3 52 31 146
2017 ST-02 38 19 14 10 5 5 10 67 17 20
2017 ST-03 31 20 22 10 13 2 2 54 24 42
2017 ST-04 20 26 15 16 20 0 2 47 37 55

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 56 24 5 1 1 0 13 92 2 97
2018 ST-03 70 22 4 0 0 0 4 96 0 23
2018 ST-04 53 27 6 2 0 0 13 91 2 47
2018 ST-05 58 14 0 0 7 0 21 91 9 12
2017 ST 49 20 10 4 1 2 13 82 6 144
2017 ST-02 62 14 5 0 0 0 19 94 0 20
2017 ST-03 49 18 8 2 4 0 18 82 8 42
2017 ST-04 48 24 11 5 0 4 8 82 6 53

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 44 29 14 4 4 2 3 76 9 97
2018 ST-03 66 14 20 0 0 0 0 80 0 23
2018 ST-04 38 32 14 6 4 0 6 75 10 47
2018 ST-05 33 37 7 0 16 7 0 75 17 12
2017 ST 43 30 16 5 2 1 3 76 7 145
2017 ST-02 52 29 10 10 0 0 0 81 10 20
2017 ST-03 44 32 16 0 2 4 2 81 2 42
2017 ST-04 39 34 13 8 3 0 4 76 11 54

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 36 30 18 5 7 2 2 69 13 97
2018 ST-03 52 26 8 5 5 0 3 80 11 23
2018 ST-04 28 28 24 6 8 4 3 59 15 47
2018 ST-05 37 35 14 7 7 0 0 72 14 12
2017 ST 35 29 21 6 5 1 3 67 11 146
2017 ST-02 48 29 14 5 5 0 0 76 10 20
2017 ST-03 43 28 18 6 2 2 0 73 9 42
2017 ST-04 31 30 21 6 7 0 6 65 13 55

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 34 32 19 5 8 1 1 67 14 96
2018 ST-03 48 23 26 0 0 0 3 73 0 23
2018 ST-04 22 40 20 6 10 2 0 63 16 47
2018 ST-05 49 7 6 22 15 0 0 57 37 11
2017 ST 34 30 20 10 5 0 2 65 15 145
2017 ST-02 43 24 29 0 5 0 0 67 5 20
2017 ST-03 40 34 8 14 4 0 0 74 18 42
2017 ST-04 27 31 24 8 6 0 4 60 14 54

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 40 30 16 7 5 0 1 71 13 97
2018 ST-03 63 22 4 8 3 0 0 84 11 23
2018 ST-04 24 40 24 4 8 0 0 64 12 47
2018 ST-05 51 14 0 28 7 0 0 65 35 12
2017 ST 33 32 16 11 5 0 3 67 16 146
2017 ST-02 48 24 19 5 5 0 0 71 10 20
2017 ST-03 46 26 12 14 2 0 0 72 16 42
2017 ST-04 23 37 18 10 6 0 6 64 16 55

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 43 27 20 6 3 1 0 70 10 96
2018 ST-03 64 16 12 7 0 0 0 80 7 23
2018 ST-04 30 38 20 8 2 2 0 69 10 47
2018 ST-05 58 7 21 7 7 0 0 65 14 12
2017 ST 43 25 13 8 6 1 4 72 15 145
2017 ST-02 57 33 5 0 5 0 0 90 5 20
2017 ST-03 49 28 8 8 2 4 2 81 10 42
2017 ST-04 35 24 15 14 6 0 8 63 21 54

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 44 26 18 6 3 0 3 73 9 96
2018 ST-03 66 8 18 4 4 0 0 74 8 23
2018 ST-04 34 32 20 6 4 0 5 69 10 47
2018 ST-05 37 28 21 14 0 0 0 65 14 12
2017 ST 46 25 19 6 2 0 1 72 9 144
2017 ST-02 52 29 10 5 5 0 0 81 10 20
2017 ST-03 56 18 20 4 2 0 0 74 6 42
2017 ST-04 39 27 22 8 2 0 2 68 10 53

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 54 21 9 0 3 4 10 87 3 94
2018 ST-03 64 12 4 0 4 4 11 90 5 23
2018 ST-04 50 27 10 0 2 4 7 87 2 46
2018 ST-05 70 0 7 0 7 0 15 82 9 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 62 20 6 2 4 3 3 88 6 95
2018 ST-03 78 14 4 0 0 4 0 96 0 23
2018 ST-04 57 23 4 2 6 2 5 86 9 45
2018 ST-05 58 28 7 7 0 0 0 86 7 12
2017 ST 69 17 7 3 2 0 1 88 5 145
2017 ST-02 67 19 5 0 5 5 0 90 5 20
2017 ST-03 79 11 4 6 0 0 0 90 6 42
2017 ST-04 62 19 12 1 4 0 2 83 5 54

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 49 28 9 6 6 1 1 79 12 95
2018 ST-03 66 24 6 0 0 4 0 94 0 22
2018 ST-04 37 32 10 6 12 0 3 71 19 47
2018 ST-05 49 23 21 7 0 0 0 72 7 12
2017 ST 50 24 15 5 4 0 2 76 9 145
2017 ST-02 52 38 0 5 5 0 0 90 10 20
2017 ST-03 51 30 12 4 0 0 2 83 5 42
2017 ST-04 46 21 17 5 8 0 2 69 13 54

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 54 25 11 4 3 1 2 82 7 95
2018 ST-03 62 20 10 4 0 4 0 85 4 22
2018 ST-04 49 23 12 4 6 0 5 76 11 47
2018 ST-05 51 28 21 0 0 0 0 79 0 12
2017 ST 54 24 9 6 5 0 2 80 11 145
2017 ST-02 81 10 0 0 10 0 0 90 10 20
2017 ST-03 52 24 14 8 0 0 2 77 8 42
2017 ST-04 47 32 9 4 6 0 2 81 10 54

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 59 6 2 2 1 1 29 93 4 92
2018 ST-03 49 0 4 0 0 4 42 92 0 22
2018 ST-04 61 8 2 2 2 0 24 91 6 44
2018 ST-05 56 14 0 7 0 0 23 91 9 12
2017 ST 55 13 5 1 2 0 23 89 4 144
2017 ST-02 43 0 0 0 0 0 57 100 0 20
2017 ST-03 58 6 0 0 0 0 36 100 0 42
2017 ST-04 56 19 4 2 4 0 15 88 7 53

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 65 17 6 0 6 1 5 87 7 94
2018 ST-03 85 0 0 0 6 4 6 94 6 22
2018 ST-04 53 20 10 0 8 0 9 80 8 47
2018 ST-05 51 32 7 0 10 0 0 83 10 11
2017 ST 59 22 10 3 0 0 5 86 4 142
2017 ST-02 71 19 0 0 5 0 5 95 5 20
2017 ST-03 66 20 6 2 0 0 6 91 2 42
2017 ST-04 52 24 15 4 0 0 4 80 4 52

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 70 19 3 3 2 0 3 92 5 95
2018 ST-03 80 10 6 0 4 0 0 90 4 22
2018 ST-04 62 22 4 6 2 0 4 88 9 47
2018 ST-05 72 21 0 0 0 0 7 100 0 12
2017 ST 65 17 5 5 3 0 5 86 8 144
2017 ST-02 62 14 0 10 5 0 10 84 16 20
2017 ST-03 68 12 4 8 0 2 6 87 9 42
2017 ST-04 63 17 5 5 4 0 6 85 10 53

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 62 22 11 0 1 1 3 87 1 94
2018 ST-03 48 28 20 0 0 4 0 79 0 22
2018 ST-04 59 19 12 0 2 0 7 84 2 46
2018 ST-05 86 14 0 0 0 0 0 100 0 12
2017 ST 59 23 11 4 0 0 3 85 4 143
2017 ST-02 67 14 10 5 5 0 0 81 10 20
2017 ST-03 61 28 10 0 0 0 0 90 0 41
2017 ST-04 62 16 14 4 0 0 4 81 4 53

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 27 33 29 8 3 0 0 60 11 98
2018 ST-03 42 26 24 8 0 0 0 67 8 23
2018 ST-04 17 44 25 12 2 0 0 61 14 48
2018 ST-05 28 23 33 0 16 0 0 51 16 12
2017 ST 26 30 27 14 4 0 0 55 18 146
2017 ST-02 43 24 19 10 5 0 0 67 14 20
2017 ST-03 26 26 36 10 2 0 0 51 13 42
2017 ST-04 22 31 26 15 6 0 0 53 21 55

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 8 13 35 25 18 1 0 44 21 95
2018 ST-03 9 12 16 37 25 0 0 62 22 23
2018 ST-04 8 12 43 18 16 2 0 35 21 47
2018 ST-05 15 10 37 38 0 0 0 38 25 11
2017 ST 9 15 31 25 19 0 1 44 24 145
2017 ST-02 10 19 19 19 29 5 0 50 30 20
2017 ST-03 2 16 36 20 26 0 0 45 19 42
2017 ST-04 16 12 30 28 14 0 2 42 28 54
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 24 31 18 10 13 2 2 25 75 97
2018 ST-03 29 40 11 8 9 3 0 30 70 23
2018 ST-04 14 31 22 12 16 2 2 15 85 47
2018 ST-05 53 7 35 5 0 0 0 53 47 12
2017 ST 38 18 15 12 15 1 0 39 61 145
2017 ST-02 48 14 19 14 0 5 0 50 50 20
2017 ST-03 45 24 10 6 11 4 0 47 53 42
2017 ST-04 33 21 20 13 14 0 0 33 67 54

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 ST 35 68
2018 ST-03 42 15
2018 ST-04 33 37
2017 ST 17 79
2017 ST-03 9 19
2017 ST-04 12 36

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ST 37 68
2018 ST-03 42 15
2018 ST-04 34 37
2017 ST 22 79
2017 ST-03 14 19
2017 ST-04 19 36

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ST 17 68
2018 ST-03 22 15
2018 ST-04 20 37
2017 ST 15 79
2017 ST-03 31 19
2017 ST-04 6 36

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 ST 38 68
2018 ST-03 32 15
2018 ST-04 40 37
2017 ST 27 79
2017 ST-03 36 19
2017 ST-04 18 36

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 ST 6 68
2018 ST-03 8 15
2018 ST-04 3 37
2017 ST 5 79
2017 ST-03 8 19
2017 ST-04 0 36

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 ST 34 68
2018 ST-03 30 15
2018 ST-04 30 37

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 ST 45 68
2018 ST-03 34 15
2018 ST-04 48 37
2017 ST 62 79
2017 ST-03 40 19
2017 ST-04 68 36

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 ST 7 47 12 5 2 26 67
2018 ST-03 6 40 14 11 6 24 15
2018 ST-04 7 49 12 2 2 27 38
2017 ST 6 49 15 9 5 16 77
2017 ST-03 8 48 24 4 0 16 20
2017 ST-04 6 55 12 11 6 9 33

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ST 39 61 69
2018 ST-03 36 64 15
2018 ST-04 46 54 38

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 35 15 9 10 19 4 9 58 33 95
2018 ST-03 43 10 5 8 27 3 3 57 38 23
2018 ST-04 20 20 12 8 25 4 12 47 39 47
2018 ST-05 92 0 8 0 0 0 0 92 0 10

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 18 21 13 17 19 1 11 44 41 70
2018 ST-03 11 26 6 38 20 0 0 36 58 15
2018 ST-04 17 17 19 12 22 2 10 39 39 38
2017 ST 9 18 22 15 28 2 6 29 47 80
2017 ST-03 12 23 4 20 33 0 8 38 58 20
2017 ST-04 11 17 27 10 23 3 9 31 38 36

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ST 10 18 14 21 32 4 1 30 56 70
2018 ST-03 6 0 6 36 46 0 6 6 87 15
2018 ST-04 12 17 20 14 34 2 0 30 50 38
2017 ST 3 12 20 17 43 2 2 16 63 79
2017 ST-03 0 4 25 13 49 0 8 5 68 19
2017 ST-04 5 12 25 19 37 3 0 17 58 36
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