2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - SG

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 28 48 12 7 5 0 0 76 12 901
2018 SG-02 46 35 12 0 8 0 0 81 8 26
2018 SG-03 38 44 11 6 2 0 0 81 8 53
2018 SG-04 22 49 16 8 5 0 0 71 14 445
2018 SG-05 31 50 8 7 5 0 0 81 12 232
2018 SG-06 32 49 9 9 1 0 0 81 10 77
2018 SG-07 35 49 8 5 3 0 0 84 8 37
2018 SG-08 57 31 12 0 0 0 0 88 0 16
2017 SG 30 46 12 8 4 0 0 76 12 918
2017 SG-02 40 49 11 0 0 0 0 89 0 18
2017 SG-03 51 34 12 0 4 0 0 85 4 26
2017 SG-04 23 49 15 8 5 0 0 72 13 490
2017 SG-05 36 43 8 8 5 0 0 79 13 238
2017 SG-06 32 46 11 9 2 0 0 78 11 91
2017 SG-07 42 36 3 13 6 0 0 77 19 31
2017 SG-08 67 20 13 0 0 0 0 87 0 15
2014 SG 26 51 11 9 3 0 0 76 12 893
2014 SG-02 27 63 11 0 0 0 0 89 0 19
2014 SG-03 15 55 5 20 5 0 0 70 25 20
2014 SG-04 24 49 14 9 4 0 0 73 13 478
2014 SG-05 27 52 9 8 4 0 0 79 12 225
2014 SG-06 33 51 6 8 2 0 0 84 10 87
2014 SG-07 26 50 8 11 5 0 0 76 16 38
2014 SG-08 61 31 0 8 0 0 0 92 8 13
2011 SG 29 46 13 7 4 0 0 76 11 864
2011 SG-02 21 37 16 10 16 0 0 58 26 19
2011 SG-03 27 45 11 15 0 2 0 74 15 38
2011 SG-04 27 46 14 8 5 0 0 73 13 467
2011 SG-05 32 47 12 6 3 0 0 79 9 205
2011 SG-06 29 54 12 2 3 0 0 82 6 90
2011 SG-07 48 37 11 0 4 0 0 85 4 27
2011 SG-08 56 37 7 0 0 0 0 93 0 14
2008 SG 31 44 14 7 4 0 0 74 12 731
2008 SG-02 50 44 6 0 0 0 0 94 0 16
2008 SG-03 35 48 11 0 5 0 0 84 5 60
2008 SG-04 29 42 15 9 5 0 0 71 14 371
2008 SG-05 30 42 17 8 3 0 0 72 11 155
2008 SG-06 32 49 7 9 3 0 0 81 12 77
2008 SG-07 33 47 17 3 0 0 0 80 3 30

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 28 39 15 11 8 0 0 67 18 899
2018 SG-02 35 58 0 4 4 0 0 92 8 26
2018 SG-03 43 34 9 2 11 0 0 77 13 53
2018 SG-04 23 39 16 14 8 0 0 62 22 446
2018 SG-05 28 42 14 8 9 0 0 70 17 231
2018 SG-06 41 26 21 8 4 0 0 67 12 74
2018 SG-07 35 33 19 8 5 0 0 68 14 37
2018 SG-08 36 41 12 12 0 0 0 76 12 17
2017 SG 25 40 14 11 9 0 0 66 20 918
2017 SG-02 29 44 17 5 5 0 0 72 11 18
2017 SG-03 61 19 15 0 4 0 0 80 4 26
2017 SG-04 21 41 16 12 11 0 0 62 22 490
2017 SG-05 30 41 12 10 7 0 0 71 17 238
2017 SG-06 21 46 14 12 7 0 0 68 19 91
2017 SG-07 25 36 16 10 13 0 0 61 23 31
2017 SG-08 68 12 6 7 7 0 0 80 14 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 40 43 11 4 2 0 0 83 6 895
2018 SG-02 54 35 8 4 0 0 0 88 4 26
2018 SG-03 42 38 19 0 2 0 0 79 2 53
2018 SG-04 35 44 13 6 3 0 0 79 9 441
2018 SG-05 41 46 9 2 1 0 0 88 3 232
2018 SG-06 57 38 5 0 0 0 0 95 0 74
2018 SG-07 46 38 8 5 3 0 0 84 8 37
2018 SG-08 59 29 6 6 0 0 0 88 6 17
2017 SG 45 40 9 4 2 0 0 85 6 911
2017 SG-02 40 49 11 0 0 0 0 89 0 18
2017 SG-03 61 27 8 4 0 0 0 88 4 25
2017 SG-04 40 40 12 6 2 0 0 80 8 485
2017 SG-05 48 42 5 3 1 0 0 90 4 237
2017 SG-06 52 35 11 1 1 0 0 87 2 91
2017 SG-07 55 36 0 6 0 3 0 94 6 31
2017 SG-08 67 27 6 0 0 0 0 94 0 15
2014 SG 51 35 9 3 1 0 0 87 4 893
2014 SG-02 37 52 11 0 0 0 0 89 0 19
2014 SG-03 45 35 15 5 0 0 0 80 5 20
2014 SG-04 43 40 11 4 1 0 0 83 6 478
2014 SG-05 58 31 8 2 0 0 0 90 3 225
2014 SG-06 71 26 3 0 0 0 0 97 0 87
2014 SG-07 60 24 13 0 3 0 0 84 3 38
2014 SG-08 84 16 0 0 0 0 0 100 0 13
2011 SG 50 38 8 3 1 0 0 88 4 866
2011 SG-02 31 42 16 11 0 0 0 74 11 19
2011 SG-03 45 40 11 5 0 0 0 84 5 38
2011 SG-04 48 40 7 4 1 0 0 88 4 469
2011 SG-05 49 42 7 0 2 0 0 90 2 205
2011 SG-06 61 30 7 1 1 0 0 91 2 90
2011 SG-07 48 29 19 4 0 0 0 77 4 27
2011 SG-08 78 22 0 0 0 0 0 100 0 14

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 35 46 12 5 2 0 0 81 7 901
2018 SG-02 54 38 8 0 0 0 0 92 0 26
2018 SG-03 39 44 13 2 2 0 0 83 4 52
2018 SG-04 31 46 15 4 3 0 0 78 7 447
2018 SG-05 35 48 9 6 2 0 0 84 8 232
2018 SG-06 35 50 9 5 0 0 0 86 5 75
2018 SG-07 38 46 11 5 0 0 0 84 5 37
2018 SG-08 41 35 18 0 6 0 0 76 6 17
2017 SG 37 43 11 6 2 0 0 81 8 914
2017 SG-02 29 60 11 0 0 0 0 89 0 18
2017 SG-03 58 34 4 0 4 0 0 92 4 26
2017 SG-04 35 43 12 7 3 0 0 79 10 487
2017 SG-05 38 46 9 4 3 0 0 84 6 237
2017 SG-06 34 40 19 6 1 0 0 75 7 91
2017 SG-07 42 36 13 9 0 0 0 77 9 31
2017 SG-08 67 13 13 7 0 0 0 80 7 15
2014 SG 35 47 10 6 2 0 0 82 8 892
2014 SG-02 27 64 4 5 0 0 0 90 5 19
2014 SG-03 25 55 5 15 0 0 0 80 15 20
2014 SG-04 33 48 11 6 2 0 0 81 8 477
2014 SG-05 38 46 8 5 3 0 0 84 8 225
2014 SG-06 45 42 8 6 0 0 0 86 6 87
2014 SG-07 40 34 13 5 8 0 0 74 13 38
2014 SG-08 53 31 15 0 0 0 0 85 0 13
2011 SG 37 47 10 5 2 0 0 83 7 866
2011 SG-02 32 42 11 11 5 0 0 74 16 19
2011 SG-03 32 53 13 2 0 0 0 85 2 38
2011 SG-04 35 47 10 6 1 0 0 82 8 468
2011 SG-05 38 45 10 5 2 0 0 83 7 206
2011 SG-06 39 51 3 4 2 0 0 90 7 90
2011 SG-07 51 37 7 4 0 0 0 88 4 27
2011 SG-08 43 51 7 0 0 0 0 93 0 14
2008 SG 39 43 9 6 2 0 0 83 8 731
2008 SG-02 62 31 0 0 0 7 0 100 0 16
2008 SG-03 42 47 5 2 5 0 0 89 6 60
2008 SG-04 38 44 10 6 3 0 0 81 9 371
2008 SG-05 41 42 12 5 0 0 0 83 5 155
2008 SG-06 43 41 9 8 0 0 0 84 8 77
2008 SG-07 40 47 7 7 0 0 0 87 7 30

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 37 36 15 5 5 0 0 74 11 894
2018 SG-02 50 35 8 8 0 0 0 85 8 26
2018 SG-03 54 27 8 6 6 0 0 81 12 52
2018 SG-04 36 35 18 6 5 0 0 71 11 446
2018 SG-05 36 38 16 4 6 0 0 74 10 229
2018 SG-06 37 39 9 5 9 0 0 76 15 72
2018 SG-07 24 47 16 5 5 3 0 72 11 37
2018 SG-08 53 35 6 6 0 0 0 88 6 17
2017 SG 34 37 17 7 5 0 0 71 12 917
2017 SG-02 40 33 16 0 11 0 0 73 11 18
2017 SG-03 61 24 8 4 4 0 0 84 8 26
2017 SG-04 31 39 18 7 4 0 0 70 11 489
2017 SG-05 34 38 14 8 6 1 0 72 14 238
2017 SG-06 37 33 18 6 6 0 0 70 12 91
2017 SG-07 32 32 19 13 3 0 0 64 16 31
2017 SG-08 60 20 13 0 7 0 0 80 7 15
2014 SG 28 45 14 7 4 1 0 74 11 892
2014 SG-02 37 48 10 5 0 0 0 85 5 19
2014 SG-03 30 55 10 5 0 0 0 85 5 20
2014 SG-04 28 47 15 6 3 1 0 76 9 477
2014 SG-05 26 46 14 8 5 1 0 73 13 225
2014 SG-06 36 42 10 9 3 0 0 77 13 87
2014 SG-07 24 29 23 5 19 0 0 53 24 38
2014 SG-08 37 47 8 0 8 0 0 85 8 13
2011 SG 32 41 16 6 4 1 0 73 10 866
2011 SG-02 16 53 26 0 5 0 0 69 5 19
2011 SG-03 53 31 10 2 2 0 0 85 5 38
2011 SG-04 30 41 16 6 4 2 0 73 10 468
2011 SG-05 30 42 16 9 3 1 0 72 12 206
2011 SG-06 31 39 20 6 3 0 0 70 10 90
2011 SG-07 41 33 15 0 11 0 0 74 11 27
2011 SG-08 43 43 7 7 0 0 0 87 7 14

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 34 39 15 6 5 0 0 74 12 899
2018 SG-02 46 42 8 4 0 0 0 88 4 26
2018 SG-03 52 33 4 2 10 0 0 85 12 52
2018 SG-04 33 37 18 6 5 0 0 70 11 446
2018 SG-05 32 42 12 7 6 0 0 74 13 230
2018 SG-06 31 45 10 8 7 0 0 76 14 76
2018 SG-07 27 46 19 8 0 0 0 73 8 37
2018 SG-08 41 41 6 12 0 0 0 82 12 17
2017 SG 32 39 16 8 5 0 0 71 13 915
2017 SG-02 29 43 16 0 11 0 0 73 11 18
2017 SG-03 69 8 16 4 4 0 0 77 8 26
2017 SG-04 29 41 17 8 5 0 0 70 13 487
2017 SG-05 32 40 15 7 5 0 0 72 13 238
2017 SG-06 33 35 19 8 5 0 0 68 13 91
2017 SG-07 32 32 16 20 0 0 0 64 20 31
2017 SG-08 60 20 13 0 7 0 0 80 7 15
2014 SG 26 45 15 10 3 1 0 72 13 891
2014 SG-02 32 48 11 5 0 4 0 83 6 19
2014 SG-03 20 70 5 5 0 0 0 90 5 20
2014 SG-04 26 47 15 9 2 1 0 73 12 476
2014 SG-05 26 45 15 8 5 0 0 71 13 225
2014 SG-06 30 42 12 14 2 0 0 72 17 87
2014 SG-07 24 26 26 13 11 0 0 50 24 38
2014 SG-08 30 31 23 16 0 0 0 61 16 13
2011 SG 29 44 17 7 4 0 0 72 10 865
2011 SG-02 21 52 21 0 5 0 0 74 5 19
2011 SG-03 27 58 13 0 2 0 0 85 2 38
2011 SG-04 29 42 17 8 4 0 0 72 11 468
2011 SG-05 28 44 17 8 3 0 0 72 11 206
2011 SG-06 27 48 16 5 4 0 0 74 10 89
2011 SG-07 37 34 18 4 7 0 0 71 11 27
2011 SG-08 36 36 22 7 0 0 0 71 7 14
2008 SG 32 41 13 9 4 0 0 74 13 728
2008 SG-02 57 36 7 0 0 0 0 93 0 16
2008 SG-03 39 40 12 3 3 2 0 81 7 60
2008 SG-04 32 41 12 10 5 0 0 73 15 371
2008 SG-05 33 41 13 10 3 0 1 74 13 152
2008 SG-06 30 40 18 6 5 0 0 71 11 77
2008 SG-07 23 50 10 14 3 0 0 73 17 30

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 31 32 17 9 7 5 0 66 16 902
2018 SG-02 38 42 12 4 0 4 0 84 4 26
2018 SG-03 36 31 12 6 12 4 0 70 18 52
2018 SG-04 28 32 17 9 7 6 0 64 17 447
2018 SG-05 32 33 14 10 6 4 0 68 17 232
2018 SG-06 32 31 20 4 10 3 0 64 15 76
2018 SG-07 24 27 30 14 0 5 0 54 14 37
2018 SG-08 41 23 30 6 0 0 0 64 6 17
2017 SG 30 29 18 10 8 4 1 62 19 916
2017 SG-02 17 62 11 0 5 5 0 83 6 18
2017 SG-03 56 12 8 8 12 4 0 70 21 25
2017 SG-04 28 28 19 11 9 4 1 59 21 489
2017 SG-05 32 31 16 10 5 5 1 67 17 238
2017 SG-06 32 26 22 9 10 1 0 59 19 91
2017 SG-07 29 32 16 9 7 3 3 65 17 31
2017 SG-08 59 14 27 0 0 0 0 73 0 15
2014 SG 25 32 20 11 7 5 0 60 19 892
2014 SG-02 42 37 5 10 5 0 0 80 15 19
2014 SG-03 20 40 15 10 0 15 0 71 12 20
2014 SG-04 24 33 18 12 6 6 1 61 19 477
2014 SG-05 23 33 22 10 8 4 0 59 19 225
2014 SG-06 29 25 25 8 7 6 0 58 15 87
2014 SG-07 37 23 16 3 13 8 0 66 17 38
2014 SG-08 30 31 31 0 8 0 0 61 8 13
2011 SG 28 28 21 10 7 4 1 59 19 866
2011 SG-02 16 37 21 16 5 5 0 55 22 19
2011 SG-03 24 37 11 13 5 8 3 68 20 38
2011 SG-04 26 26 22 11 9 5 0 55 21 468
2011 SG-05 30 30 20 11 5 3 1 63 16 206
2011 SG-06 29 30 23 4 8 4 1 62 13 90
2011 SG-07 41 29 19 11 0 0 0 70 11 27
2011 SG-08 36 36 15 13 0 0 0 72 13 14
2008 SG 30 27 17 13 7 6 1 61 21 726
2008 SG-02 50 32 6 6 7 0 0 81 13 16
2008 SG-03 31 28 17 11 4 10 0 65 16 59
2008 SG-04 27 29 16 14 8 5 1 60 23 369
2008 SG-05 36 21 20 12 7 5 1 60 19 153
2008 SG-06 31 25 23 12 1 6 1 61 14 77
2008 SG-07 20 30 13 7 14 10 7 60 25 30
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 51 29 10 5 4 2 0 81 8 898
2018 SG-02 50 31 12 0 4 4 0 84 4 26
2018 SG-03 64 21 10 0 4 0 2 86 4 53
2018 SG-04 51 28 10 5 4 2 0 81 9 446
2018 SG-05 52 27 9 5 3 3 0 82 9 231
2018 SG-06 43 35 9 9 4 0 0 78 13 75
2018 SG-07 37 46 12 3 3 0 0 83 6 35
2018 SG-08 59 24 18 0 0 0 0 82 0 17
2017 SG 52 27 10 5 4 1 0 81 9 916
2017 SG-02 67 16 6 5 5 0 0 83 11 18
2017 SG-03 53 39 0 4 4 0 0 92 8 26
2017 SG-04 55 27 8 5 4 2 0 83 9 490
2017 SG-05 53 27 13 4 3 1 0 80 7 236
2017 SG-06 46 25 18 6 3 1 0 72 10 91
2017 SG-07 36 41 13 3 7 0 0 77 10 31
2017 SG-08 61 19 7 6 7 0 0 80 13 15
2014 SG 49 30 10 6 3 2 1 81 9 892
2014 SG-02 48 21 16 10 0 5 0 73 10 19
2014 SG-03 80 20 0 0 0 0 0 100 0 20
2014 SG-04 52 29 9 5 2 2 1 83 7 477
2014 SG-05 41 35 10 5 5 2 0 78 11 225
2014 SG-06 44 37 7 8 1 2 1 84 9 87
2014 SG-07 45 21 16 8 8 3 0 68 16 38
2014 SG-08 55 22 8 0 8 8 0 84 8 13
2011 SG 46 33 10 6 3 2 1 81 9 864
2011 SG-02 45 33 0 17 6 0 0 78 22 18
2011 SG-03 51 33 11 2 2 0 0 84 5 38
2011 SG-04 49 29 10 6 2 2 1 82 8 467
2011 SG-05 38 41 9 5 3 3 0 82 9 206
2011 SG-06 43 35 10 4 6 1 0 79 11 90
2011 SG-07 60 14 15 11 0 0 0 74 11 27
2011 SG-08 29 28 15 7 0 15 8 73 9 14
2008 SG 39 34 11 8 5 2 1 75 13 732
2008 SG-02 69 25 6 0 0 0 0 94 0 16
2008 SG-03 48 28 7 7 2 5 3 83 9 60
2008 SG-04 38 33 13 8 5 3 1 73 13 372
2008 SG-05 40 37 8 7 5 1 1 79 13 155
2008 SG-06 30 39 12 12 4 2 0 71 16 77
2008 SG-07 33 23 17 10 17 0 0 56 27 30

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 49 33 7 6 3 1 0 83 9 896
2018 SG-02 54 31 4 0 4 8 0 92 4 26
2018 SG-03 56 29 6 2 2 0 6 90 4 52
2018 SG-04 49 34 7 5 3 1 0 84 8 444
2018 SG-05 50 29 9 7 4 1 0 81 11 230
2018 SG-06 48 25 10 9 6 1 0 74 16 76
2018 SG-07 45 39 6 8 3 0 0 83 11 36
2018 SG-08 47 41 0 12 0 0 0 88 12 17
2017 SG 48 32 9 6 4 0 0 81 10 917
2017 SG-02 62 21 0 11 5 0 0 83 17 18
2017 SG-03 53 39 0 0 4 0 4 96 4 26
2017 SG-04 51 31 9 5 3 0 0 82 9 489
2017 SG-05 43 35 11 8 3 0 0 78 10 238
2017 SG-06 46 27 11 9 7 1 0 73 16 91
2017 SG-07 42 39 10 0 9 0 0 81 9 31
2017 SG-08 68 19 0 6 7 0 0 87 13 15
2014 SG 45 35 8 7 4 1 0 81 11 891
2014 SG-02 53 21 10 16 0 0 0 75 16 19
2014 SG-03 70 20 0 5 0 0 5 95 5 20
2014 SG-04 48 34 8 6 3 1 0 83 9 476
2014 SG-05 37 41 9 7 5 1 0 79 12 225
2014 SG-06 38 43 6 6 7 1 0 82 12 87
2014 SG-07 50 16 8 13 11 3 0 68 24 38
2014 SG-08 55 22 15 0 8 0 0 77 8 13
2011 SG 42 35 9 8 4 1 0 78 13 860
2011 SG-02 28 39 11 11 11 0 0 67 22 18
2011 SG-03 44 39 5 8 5 0 0 82 13 38
2011 SG-04 46 31 10 9 3 0 0 77 12 466
2011 SG-05 33 44 7 8 6 1 0 78 14 203
2011 SG-06 40 35 12 8 5 1 0 75 13 90
2011 SG-07 52 33 7 4 4 0 0 85 7 27
2011 SG-08 36 49 0 15 0 0 0 85 15 14
2008 SG 36 36 11 10 5 1 0 74 16 732
2008 SG-02 76 24 0 0 0 0 0 100 0 16
2008 SG-03 47 28 8 10 3 3 0 78 13 60
2008 SG-04 36 36 12 9 5 1 0 73 15 372
2008 SG-05 36 40 6 11 6 1 0 77 17 155
2008 SG-06 25 34 20 17 4 0 0 59 21 77
2008 SG-07 34 30 7 13 17 0 0 63 30 30

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 53 26 9 6 5 1 0 79 11 899
2018 SG-02 50 38 8 0 4 0 0 88 4 26
2018 SG-03 66 21 8 2 4 0 0 87 6 53
2018 SG-04 53 24 11 7 4 1 0 78 10 446
2018 SG-05 52 26 7 7 6 1 0 79 14 230
2018 SG-06 47 30 8 6 9 0 0 77 16 76
2018 SG-07 50 30 11 3 6 0 0 80 8 36
2018 SG-08 65 24 0 12 0 0 0 88 12 17
2017 SG 54 26 9 6 5 0 0 81 10 918
2017 SG-02 67 22 0 5 5 0 0 89 11 18
2017 SG-03 57 39 0 0 4 0 0 96 4 26
2017 SG-04 56 24 8 7 4 1 0 81 11 490
2017 SG-05 51 30 11 3 3 0 0 82 7 238
2017 SG-06 49 19 14 9 8 0 0 69 17 91
2017 SG-07 52 29 9 3 7 0 0 81 10 31
2017 SG-08 61 20 6 6 7 0 0 81 13 15
2014 SG 53 27 9 6 4 1 0 81 10 893
2014 SG-02 53 11 20 11 5 0 0 64 16 19
2014 SG-03 55 35 5 5 0 0 0 90 5 20
2014 SG-04 56 26 8 6 3 0 0 83 9 478
2014 SG-05 50 31 8 4 6 1 0 82 10 225
2014 SG-06 55 29 6 8 1 1 0 84 9 87
2014 SG-07 42 23 21 3 11 0 0 66 13 38
2014 SG-08 54 23 8 8 0 8 0 84 8 13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 25 29 18 8 6 13 0 63 17 905
2018 SG-02 35 38 12 0 4 12 0 83 4 26
2018 SG-03 43 25 6 6 8 13 0 78 15 53
2018 SG-04 24 25 20 8 6 17 0 59 17 448
2018 SG-05 25 32 17 10 7 9 0 63 18 233
2018 SG-06 19 42 16 9 9 5 0 64 18 77
2018 SG-07 30 28 23 11 6 3 0 60 17 36
2018 SG-08 36 29 12 18 0 6 0 69 19 17
2017 SG 22 31 18 8 7 14 0 62 18 918
2017 SG-02 18 27 5 11 5 27 5 67 25 18
2017 SG-03 50 16 15 0 4 15 0 77 5 26
2017 SG-04 22 27 20 9 7 16 0 58 18 490
2017 SG-05 22 34 16 8 7 14 0 64 17 238
2017 SG-06 17 44 16 7 11 3 1 65 18 91
2017 SG-07 19 39 9 16 9 7 0 62 28 31
2017 SG-08 33 39 14 6 7 0 0 73 13 15
2014 SG 19 31 20 8 5 17 0 60 16 890
2014 SG-02 27 21 16 6 0 31 0 69 8 19
2014 SG-03 35 35 5 0 0 20 5 93 0 20
2014 SG-04 18 28 21 8 3 21 0 59 15 475
2014 SG-05 17 31 20 8 8 16 0 57 19 225
2014 SG-06 26 39 21 7 3 3 1 68 11 87
2014 SG-07 16 39 13 13 11 8 0 60 26 38
2014 SG-08 22 39 8 15 8 8 0 66 25 13
2011 SG 20 29 21 8 7 13 1 57 18 867
2011 SG-02 32 31 16 0 0 21 0 80 0 19
2011 SG-03 8 39 23 10 0 19 0 59 12 38
2011 SG-04 20 28 21 7 8 15 1 57 18 469
2011 SG-05 20 27 25 10 7 10 1 53 19 206
2011 SG-06 22 35 16 9 8 10 0 63 19 90
2011 SG-07 22 29 26 15 7 0 0 52 22 27
2011 SG-08 6 51 21 13 8 0 0 57 21 14

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 20 31 20 15 11 3 0 52 27 902
2018 SG-02 23 50 12 8 4 4 0 76 12 26
2018 SG-03 41 25 11 4 11 7 0 72 16 53
2018 SG-04 20 26 21 17 12 4 0 48 30 447
2018 SG-05 17 37 20 15 9 1 0 55 24 232
2018 SG-06 15 33 24 13 15 0 0 49 28 77
2018 SG-07 14 26 26 20 12 3 0 41 32 35
2018 SG-08 36 18 6 35 6 0 0 53 41 17
2017 SG 17 31 23 15 11 3 0 50 26 915
2017 SG-02 18 27 22 11 17 5 0 48 29 18
2017 SG-03 49 31 8 4 8 0 0 80 12 26
2017 SG-04 17 26 27 16 10 4 0 45 28 488
2017 SG-05 16 36 19 14 12 2 0 54 27 237
2017 SG-06 12 43 20 14 11 0 0 55 25 91
2017 SG-07 19 26 25 20 9 0 0 46 29 31
2017 SG-08 20 46 27 0 7 0 0 66 7 15
2014 SG 13 34 24 18 8 4 0 49 27 891
2014 SG-02 27 27 16 11 5 15 0 63 19 19
2014 SG-03 35 30 20 5 0 10 0 72 6 20
2014 SG-04 12 32 26 19 6 5 0 47 26 476
2014 SG-05 14 35 21 18 10 3 0 50 28 225
2014 SG-06 9 45 22 17 5 0 1 55 23 87
2014 SG-07 5 26 26 18 18 6 0 34 39 38
2014 SG-08 14 40 23 8 16 0 0 53 23 13
2011 SG 14 35 23 14 11 4 0 51 25 865
2011 SG-02 16 47 16 11 0 11 0 70 12 19
2011 SG-03 16 37 24 13 7 3 0 55 21 38
2011 SG-04 15 33 21 14 11 6 0 51 27 467
2011 SG-05 14 35 26 12 10 3 0 50 23 206
2011 SG-06 5 37 30 15 12 1 0 42 28 90
2011 SG-07 15 44 15 15 11 0 0 59 26 27
2011 SG-08 8 51 14 13 15 0 0 58 28 14
2008 SG 19 36 19 14 10 2 0 57 24 730
2008 SG-02 36 45 12 0 0 7 0 87 0 16
2008 SG-03 33 32 15 7 9 5 0 69 16 60
2008 SG-04 17 37 21 12 10 3 0 56 22 372
2008 SG-05 19 33 20 17 8 2 0 53 26 154
2008 SG-06 14 34 16 22 11 1 1 49 34 76
2008 SG-07 20 36 10 13 20 0 0 56 34 30

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 14 24 21 21 14 6 0 40 37 902
2018 SG-02 23 35 19 12 4 8 0 63 17 26
2018 SG-03 23 23 13 9 15 17 0 55 29 53
2018 SG-04 14 19 22 22 15 7 0 37 40 448
2018 SG-05 13 29 23 21 11 3 0 43 33 231
2018 SG-06 6 27 24 27 15 0 0 33 43 77
2018 SG-07 11 31 11 28 20 0 0 41 47 36
2018 SG-08 18 30 18 23 12 0 0 47 35 17
2017 SG 12 27 23 19 13 7 0 41 34 915
2017 SG-02 11 18 11 33 17 5 5 32 55 18
2017 SG-03 46 35 8 4 4 4 0 84 8 26
2017 SG-04 12 23 24 21 12 8 0 38 36 488
2017 SG-05 11 29 22 18 13 7 0 43 33 238
2017 SG-06 3 31 32 18 13 2 0 35 32 91
2017 SG-07 13 29 19 10 29 0 0 42 39 31
2017 SG-08 6 60 20 7 7 0 0 66 14 15
2014 SG 8 26 24 24 12 7 0 36 38 890
2014 SG-02 16 16 16 27 0 25 0 43 36 19
2014 SG-03 20 25 30 0 0 25 0 60 0 20
2014 SG-04 7 25 25 25 10 8 0 35 38 475
2014 SG-05 10 28 22 22 13 5 0 40 37 225
2014 SG-06 4 24 28 27 15 0 1 29 42 87
2014 SG-07 5 19 21 29 26 0 0 24 55 38
2014 SG-08 8 53 8 8 23 0 0 61 31 13
2011 SG 7 31 22 22 11 7 0 41 35 865
2011 SG-02 11 15 26 32 0 16 0 31 38 19
2011 SG-03 5 32 24 15 7 17 0 44 27 38
2011 SG-04 7 29 22 23 11 8 1 40 36 468
2011 SG-05 8 36 22 19 11 5 0 46 31 205
2011 SG-06 3 28 25 27 13 4 0 32 42 90
2011 SG-07 15 27 18 26 15 0 0 41 41 27
2011 SG-08 0 57 15 13 15 0 0 57 28 14
2008 SG 8 32 20 22 12 6 0 43 36 732
2008 SG-02 18 37 6 14 6 20 0 68 24 16
2008 SG-03 20 30 10 17 9 15 0 59 30 60
2008 SG-04 6 34 20 21 12 6 0 42 36 372
2008 SG-05 6 36 22 22 10 4 0 43 33 155
2008 SG-06 6 22 22 30 15 4 0 29 47 77
2008 SG-07 17 17 20 30 17 0 0 33 47 30

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 13 30 19 19 15 3 0 44 36 903
2018 SG-02 23 35 15 12 12 4 0 60 24 26
2018 SG-03 23 27 12 15 17 6 0 53 35 52
2018 SG-04 14 28 18 18 17 5 0 44 37 448
2018 SG-05 10 30 24 22 12 1 0 41 35 232
2018 SG-06 6 25 30 23 15 0 0 32 38 77
2018 SG-07 11 53 11 17 8 0 0 64 25 36
2018 SG-08 24 24 12 35 6 0 0 47 41 17
2017 SG 12 30 21 19 14 4 0 44 34 917
2017 SG-02 16 16 24 28 16 0 0 32 44 18
2017 SG-03 45 36 8 12 0 0 0 81 12 26
2017 SG-04 12 28 22 19 13 6 0 43 34 490
2017 SG-05 8 38 19 18 14 3 0 47 34 237
2017 SG-06 7 31 20 27 16 0 0 37 43 91
2017 SG-07 3 25 39 9 19 3 0 30 30 31
2017 SG-08 20 33 14 26 7 0 0 53 33 15
2014 SG 11 32 21 21 12 3 0 44 35 891
2014 SG-02 16 22 26 11 11 15 0 44 25 19
2014 SG-03 16 40 15 15 0 15 0 65 17 20
2014 SG-04 11 32 22 19 11 3 0 45 31 477
2014 SG-05 12 29 18 26 14 2 0 41 41 225
2014 SG-06 6 38 22 23 11 0 0 44 34 87
2014 SG-07 8 30 13 24 24 0 0 38 48 37
2014 SG-08 8 32 16 29 16 0 0 39 45 13
2011 SG 10 35 22 18 12 3 0 47 31 864
2011 SG-02 5 37 32 21 0 5 0 44 22 19
2011 SG-03 8 34 35 3 18 3 0 43 21 38
2011 SG-04 12 37 19 17 12 3 0 50 30 467
2011 SG-05 11 30 24 21 12 2 0 42 34 205
2011 SG-06 3 33 26 22 14 1 0 37 37 90
2011 SG-07 15 33 15 26 11 0 0 49 37 27
2011 SG-08 0 58 21 14 7 0 0 58 21 14
2008 SG 13 37 16 20 11 2 0 52 32 729
2008 SG-02 45 37 12 6 0 0 0 82 6 16
2008 SG-03 21 38 13 18 2 8 0 64 22 60
2008 SG-04 12 40 16 18 11 3 0 54 29 371
2008 SG-05 12 34 18 25 12 0 0 46 36 154
2008 SG-06 11 28 18 24 19 0 0 39 43 76
2008 SG-07 17 26 7 20 30 0 0 43 50 30
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 23 38 17 11 10 0 1 61 21 898
2018 SG-02 24 60 8 0 4 0 4 88 4 25
2018 SG-03 23 42 11 13 6 2 4 68 20 53
2018 SG-04 22 32 22 12 12 0 0 55 23 444
2018 SG-05 23 42 12 11 11 1 0 65 22 230
2018 SG-06 22 43 19 6 9 0 1 66 15 77
2018 SG-07 22 45 11 16 5 0 0 67 22 37
2018 SG-08 30 41 24 0 6 0 0 70 6 17
2017 SG 21 38 18 12 11 0 0 60 22 917
2017 SG-02 29 44 11 11 5 0 0 72 16 18
2017 SG-03 50 30 15 0 4 0 0 80 4 26
2017 SG-04 17 38 20 14 10 0 0 55 25 489
2017 SG-05 25 40 15 9 11 0 0 65 20 238
2017 SG-06 20 42 17 9 12 0 0 62 21 91
2017 SG-07 29 26 16 16 13 0 0 54 29 31
2017 SG-08 34 46 13 7 0 0 0 80 7 15
2014 SG 17 35 22 17 9 0 0 52 26 893
2014 SG-02 43 11 21 16 10 0 0 53 25 19
2014 SG-03 20 55 20 5 0 0 0 75 5 20
2014 SG-04 14 35 24 20 7 0 0 48 27 478
2014 SG-05 21 35 20 15 10 0 0 56 25 225
2014 SG-06 16 41 21 14 9 0 0 57 23 87
2014 SG-07 18 21 24 13 21 3 0 41 35 38
2014 SG-08 31 53 15 0 0 0 0 85 0 13
2011 SG 17 36 21 16 9 0 0 53 25 864
2011 SG-02 16 32 26 15 11 0 0 48 26 19
2011 SG-03 29 29 19 15 5 3 0 60 21 38
2011 SG-04 16 35 22 16 10 0 0 51 26 467
2011 SG-05 19 39 16 16 10 0 0 58 26 206
2011 SG-06 11 38 27 18 6 0 0 49 24 89
2011 SG-07 18 47 12 19 4 0 0 66 23 27
2011 SG-08 16 42 28 15 0 0 0 57 15 14

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 38 43 9 8 3 0 0 80 11 903
2018 SG-02 27 62 8 0 4 0 0 88 4 26
2018 SG-03 49 28 9 6 8 0 0 77 13 53
2018 SG-04 40 43 8 7 2 0 0 83 9 446
2018 SG-05 33 42 11 9 5 0 0 75 14 232
2018 SG-06 34 44 11 8 3 0 0 78 10 77
2018 SG-07 29 54 8 8 0 0 0 84 8 37
2018 SG-08 35 41 6 12 6 0 0 76 18 17
2017 SG 38 44 8 6 3 0 0 82 10 917
2017 SG-02 38 46 11 0 5 0 0 84 5 18
2017 SG-03 42 43 8 4 4 0 0 85 8 26
2017 SG-04 41 44 7 6 2 0 0 85 8 489
2017 SG-05 34 44 9 8 5 0 0 78 13 238
2017 SG-06 35 44 12 5 3 0 0 79 9 91
2017 SG-07 32 49 7 10 3 0 0 80 13 31
2017 SG-08 40 39 13 7 0 0 0 80 7 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 12 20 19 12 9 25 3 45 28 897
2018 SG-02 15 38 15 8 4 15 4 67 14 26
2018 SG-03 10 17 15 2 10 40 6 50 22 52
2018 SG-04 11 15 21 12 7 30 3 40 29 444
2018 SG-05 12 20 19 11 9 24 4 45 29 232
2018 SG-06 13 28 23 17 16 4 0 43 34 76
2018 SG-07 17 33 14 22 6 5 3 54 30 36
2018 SG-08 41 36 12 0 12 0 0 76 12 17
2017 SG 12 20 19 13 9 25 3 44 30 917
2017 SG-02 11 27 16 5 11 16 13 54 23 18
2017 SG-03 23 23 8 4 8 26 8 70 18 26
2017 SG-04 11 15 19 13 9 30 2 39 33 489
2017 SG-05 12 18 18 15 10 23 5 41 34 238
2017 SG-06 11 39 21 13 5 8 3 56 21 91
2017 SG-07 9 29 32 13 3 13 0 44 19 31
2017 SG-08 27 39 20 6 7 0 0 67 13 15
2014 SG 10 22 19 16 10 19 3 42 34 892
2014 SG-02 21 5 25 16 5 27 0 36 29 19
2014 SG-03 15 10 20 15 10 20 10 36 35 20
2014 SG-04 9 20 20 16 9 24 3 39 34 477
2014 SG-05 8 21 16 18 15 20 3 37 43 225
2014 SG-06 15 36 18 13 12 5 1 54 27 87
2014 SG-07 18 40 18 13 5 5 0 61 19 38
2014 SG-08 37 48 8 8 0 0 0 85 8 13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 44 32 11 8 4 1 0 77 11 896
2018 SG-02 46 35 8 4 4 0 4 84 8 26
2018 SG-03 51 30 12 2 2 0 4 84 4 53
2018 SG-04 45 32 11 8 3 1 0 78 12 443
2018 SG-05 44 30 10 8 5 2 0 76 14 231
2018 SG-06 35 42 13 7 4 0 0 77 10 75
2018 SG-07 39 36 14 8 3 0 0 75 11 36
2018 SG-08 53 29 12 0 6 0 0 82 6 17
2017 SG 43 36 10 7 4 0 0 79 11 918
2017 SG-02 67 22 5 0 5 0 0 89 5 18
2017 SG-03 61 35 0 4 0 0 0 96 4 26
2017 SG-04 44 35 9 7 4 0 0 80 11 490
2017 SG-05 44 35 11 7 3 0 0 79 10 238
2017 SG-06 33 38 12 10 7 0 0 71 17 91
2017 SG-07 26 51 7 7 10 0 0 77 16 31
2017 SG-08 53 33 6 0 7 0 0 87 7 15
2014 SG 37 39 10 9 4 1 0 77 13 893
2014 SG-02 48 11 15 21 5 0 0 59 27 19
2014 SG-03 65 30 5 0 0 0 0 95 0 20
2014 SG-04 39 40 10 8 2 0 0 79 10 478
2014 SG-05 33 41 11 8 5 1 0 75 14 225
2014 SG-06 27 48 8 11 5 1 0 76 16 87
2014 SG-07 45 13 10 18 13 0 0 58 32 38
2014 SG-08 55 30 8 0 8 0 0 85 8 13
2011 SG 34 38 13 11 4 0 0 72 15 860
2011 SG-02 16 47 11 11 16 0 0 63 26 19
2011 SG-03 51 23 13 10 2 0 0 74 12 38
2011 SG-04 36 36 13 12 3 0 0 72 15 465
2011 SG-05 33 41 12 8 5 1 0 75 13 203
2011 SG-06 20 46 13 14 7 0 0 66 21 90
2011 SG-07 29 37 12 15 7 0 0 67 22 27
2011 SG-08 22 50 20 8 0 0 0 72 8 14
2008 SG 29 38 13 13 7 1 0 67 21 731
2008 SG-02 45 49 6 0 0 0 0 94 0 16
2008 SG-03 44 38 10 5 2 2 0 83 7 59
2008 SG-04 30 37 12 13 7 1 0 68 20 372
2008 SG-05 27 37 11 17 8 0 0 64 24 155
2008 SG-06 17 41 18 16 9 0 0 58 25 77
2008 SG-07 20 29 13 13 24 0 0 50 37 30

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 16 39 19 11 5 3 6 61 18 147
2018 SG-05 18 39 14 14 0 7 7 67 17 28
2018 SG-06 10 43 19 12 7 3 6 58 21 68
2018 SG-07 15 33 26 11 11 0 4 50 23 27
2017 SG 20 41 17 9 2 5 6 69 12 149
2017 SG-05 12 56 16 8 0 4 4 74 9 25
2017 SG-06 19 37 21 8 1 7 7 65 10 77
2017 SG-07 19 34 4 19 8 8 8 63 32 26
2017 SG-08 40 39 21 0 0 0 0 79 0 15
2014 SG 18 40 14 11 7 4 5 64 20 150
2014 SG-04 10 21 10 30 10 20 0 38 50 10
2014 SG-05 8 56 8 12 4 4 8 73 18 25
2014 SG-06 18 42 14 7 10 3 6 66 19 69
2014 SG-07 26 29 13 19 3 3 6 61 25 31
2014 SG-08 34 41 25 0 0 0 0 75 0 12

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 24 46 12 13 5 0 0 69 19 902
2018 SG-02 31 50 4 15 0 0 0 81 15 26
2018 SG-03 47 36 8 4 6 0 0 83 10 53
2018 SG-04 25 42 12 14 7 0 0 67 21 447
2018 SG-05 17 52 11 15 5 0 0 69 20 230
2018 SG-06 20 44 19 12 5 0 0 65 16 77
2018 SG-07 18 52 19 11 0 0 0 70 11 37
2018 SG-08 23 59 6 6 6 0 0 82 12 17
2017 SG 24 40 12 16 8 0 0 65 24 918
2017 SG-02 34 38 17 5 5 0 0 72 11 18
2017 SG-03 45 35 4 4 12 0 0 80 16 26
2017 SG-04 25 41 12 15 7 0 0 66 22 490
2017 SG-05 23 39 8 19 10 0 0 63 29 238
2017 SG-06 18 43 16 15 8 0 0 61 22 91
2017 SG-07 15 39 13 32 0 0 0 54 32 31
2017 SG-08 40 33 19 7 0 0 0 74 7 15
2014 SG 24 42 12 16 5 0 0 66 22 893
2014 SG-02 37 36 11 11 5 0 0 73 16 19
2014 SG-03 35 45 10 10 0 0 0 80 10 20
2014 SG-04 26 43 12 16 2 0 0 70 18 478
2014 SG-05 17 42 14 15 11 0 0 59 26 225
2014 SG-06 21 43 15 16 5 0 0 64 21 87
2014 SG-07 21 37 5 32 5 0 0 58 37 38
2014 SG-08 40 31 21 8 0 0 0 71 8 13
2011 SG 29 43 11 13 5 0 0 71 18 865
2011 SG-02 26 58 5 11 0 0 0 84 11 19
2011 SG-03 51 23 8 10 5 3 0 77 15 38
2011 SG-04 29 43 11 15 3 0 0 71 18 467
2011 SG-05 23 47 10 12 8 0 0 70 21 206
2011 SG-06 31 42 17 5 5 0 0 73 11 90
2011 SG-07 18 44 14 19 4 0 0 62 23 27
2011 SG-08 49 28 22 0 0 0 0 78 0 14
2008 SG 27 45 11 11 5 0 0 72 17 731
2008 SG-02 45 43 6 0 6 0 0 88 6 16
2008 SG-03 49 35 10 5 2 0 0 84 7 60
2008 SG-04 22 45 12 13 6 1 0 68 20 371
2008 SG-05 24 45 10 14 6 1 0 69 21 155
2008 SG-06 32 52 9 6 1 0 0 84 7 77
2008 SG-07 27 36 20 7 10 0 0 63 17 30

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 39 44 9 6 2 0 0 83 8 896
2018 SG-02 56 36 4 4 0 0 0 92 4 25
2018 SG-03 34 38 21 6 2 0 0 72 7 53
2018 SG-04 33 47 10 7 2 0 0 80 10 442
2018 SG-05 44 42 8 3 3 0 0 86 6 230
2018 SG-06 45 48 2 5 0 0 0 92 5 77
2018 SG-07 51 35 8 3 3 0 0 86 5 37
2018 SG-08 76 12 6 0 6 0 0 88 6 17
2017 SG 37 43 10 6 4 0 0 81 9 918
2017 SG-02 51 49 0 0 0 0 0 100 0 18
2017 SG-03 50 31 8 4 8 0 0 81 12 26
2017 SG-04 31 46 12 7 5 0 0 77 12 490
2017 SG-05 45 39 8 6 2 0 0 83 9 238
2017 SG-06 38 51 8 1 1 0 0 89 2 91
2017 SG-07 52 29 7 9 3 0 0 81 13 31
2017 SG-08 60 20 13 0 7 0 0 80 7 15
2014 SG 37 45 10 6 2 0 0 82 8 892
2014 SG-02 27 63 11 0 0 0 0 89 0 19
2014 SG-03 31 35 15 15 5 0 0 65 20 20
2014 SG-04 34 45 13 5 2 0 0 80 8 478
2014 SG-05 39 46 5 6 3 0 0 86 9 224
2014 SG-06 47 42 5 6 0 0 0 90 6 87
2014 SG-07 42 37 11 11 0 0 0 79 11 38
2014 SG-08 77 8 8 8 0 0 0 85 8 13
2011 SG 42 39 12 5 2 0 0 81 7 867
2011 SG-02 37 37 11 5 11 0 0 74 16 19
2011 SG-03 35 42 16 5 2 0 0 77 7 38
2011 SG-04 41 39 13 5 2 0 0 80 7 469
2011 SG-05 42 40 10 6 2 0 0 82 8 206
2011 SG-06 45 42 8 3 1 1 0 88 4 90
2011 SG-07 62 22 16 0 0 0 0 84 0 27
2011 SG-08 63 23 7 7 0 0 0 87 7 14
2008 SG 36 46 9 7 2 0 0 82 9 730
2008 SG-02 44 56 0 0 0 0 0 100 0 16
2008 SG-03 35 49 8 5 3 0 0 84 8 59
2008 SG-04 33 45 10 8 4 1 0 79 11 371
2008 SG-05 39 46 8 6 1 0 0 85 7 155
2008 SG-06 43 43 7 8 0 0 0 86 8 77
2008 SG-07 50 43 0 7 0 0 0 93 7 30

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 44 43 7 4 2 0 0 86 6 895
2018 SG-02 50 42 0 8 0 0 0 92 8 26
2018 SG-03 34 42 17 8 0 0 0 75 8 53
2018 SG-04 39 44 9 5 2 0 0 83 7 444
2018 SG-05 48 42 4 4 1 0 0 90 5 228
2018 SG-06 50 47 2 0 1 0 0 96 1 77
2018 SG-07 55 34 8 0 3 0 0 89 3 36
2018 SG-08 75 19 0 0 6 0 0 94 6 16
2017 SG 44 42 7 6 2 0 0 85 8 917
2017 SG-02 34 49 11 5 0 0 0 84 5 18
2017 SG-03 54 30 4 4 8 0 0 85 12 26
2017 SG-04 40 42 8 7 3 0 0 82 10 489
2017 SG-05 49 42 3 5 1 0 0 91 6 238
2017 SG-06 46 43 7 4 0 0 0 89 4 91
2017 SG-07 51 36 7 7 0 0 0 87 7 31
2017 SG-08 60 13 20 7 0 0 0 73 7 15
2014 SG 45 39 9 5 2 0 0 84 8 890
2014 SG-02 27 63 5 5 0 0 0 89 5 19
2014 SG-03 30 30 10 25 5 0 0 60 30 20
2014 SG-04 40 41 12 5 2 0 0 81 7 477
2014 SG-05 50 38 4 4 4 0 0 87 9 223
2014 SG-06 58 32 3 6 1 0 0 90 7 87
2014 SG-07 53 39 5 3 0 0 0 92 3 38
2014 SG-08 84 8 8 0 0 0 0 92 0 13
2011 SG 42 45 8 3 2 0 0 87 5 867
2011 SG-02 11 63 5 11 11 0 0 74 21 19
2011 SG-03 42 42 10 2 2 0 0 85 5 38
2011 SG-04 40 46 9 3 1 0 0 86 5 469
2011 SG-05 44 44 6 3 2 0 0 89 5 206
2011 SG-06 46 45 4 2 2 0 0 91 4 90
2011 SG-07 55 37 8 0 0 0 0 92 0 27
2011 SG-08 56 37 8 0 0 0 0 92 0 14
2008 SG 41 46 6 5 2 0 0 87 7 731
2008 SG-02 51 49 0 0 0 0 0 100 0 16
2008 SG-03 37 49 6 6 2 0 0 86 8 60
2008 SG-04 38 46 8 6 2 0 0 84 8 371
2008 SG-05 46 44 5 4 1 0 0 90 5 155
2008 SG-06 49 42 3 5 1 0 0 91 6 77
2008 SG-07 44 53 0 3 0 0 0 97 3 30

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 17 30 20 19 12 2 0 48 31 899
2018 SG-02 27 42 23 4 0 4 0 72 4 26
2018 SG-03 21 29 11 15 14 9 0 55 32 52
2018 SG-04 18 26 20 20 13 2 0 46 34 446
2018 SG-05 15 33 20 19 10 2 0 49 30 229
2018 SG-06 9 37 16 22 15 1 0 46 37 77
2018 SG-07 21 30 25 8 16 0 0 51 24 37
2018 SG-08 35 30 18 17 0 0 0 65 17 17
2017 SG 17 32 19 16 14 2 0 50 31 916
2017 SG-02 13 54 16 11 5 0 0 67 16 18
2017 SG-03 61 19 4 0 12 4 0 84 12 26
2017 SG-04 15 29 19 17 16 3 0 46 34 489
2017 SG-05 16 35 19 16 14 1 0 51 30 238
2017 SG-06 10 35 20 21 13 1 0 46 34 91
2017 SG-07 20 43 10 10 14 3 0 65 24 30
2017 SG-08 40 26 20 13 0 0 0 67 13 15
2014 SG 14 32 20 20 12 2 0 47 33 891
2014 SG-02 27 27 11 16 11 10 0 59 29 19
2014 SG-03 25 15 20 15 10 15 0 48 29 20
2014 SG-04 13 32 20 20 12 2 0 46 34 477
2014 SG-05 15 30 20 21 12 2 0 46 34 224
2014 SG-06 13 36 19 26 6 1 0 49 32 87
2014 SG-07 11 39 24 13 13 0 0 50 26 38
2014 SG-08 39 24 29 8 0 0 0 63 8 13
2011 SG 16 33 20 18 11 2 0 50 30 866
2011 SG-02 21 32 31 16 0 0 0 53 16 19
2011 SG-03 21 43 18 5 10 3 0 66 16 38
2011 SG-04 15 30 21 18 13 2 0 47 31 468
2011 SG-05 15 37 17 20 9 0 0 53 30 206
2011 SG-06 16 37 13 24 10 0 0 53 34 90
2011 SG-07 26 12 33 19 11 0 0 37 30 27
2011 SG-08 21 43 37 0 0 0 0 63 0 14
2008 SG 16 36 21 16 8 2 0 54 25 730
2008 SG-02 26 44 12 0 6 13 0 79 7 16
2008 SG-03 18 46 18 12 2 5 0 67 14 60
2008 SG-04 16 33 20 18 10 2 0 50 29 371
2008 SG-05 15 35 24 19 7 0 0 50 26 154
2008 SG-06 15 40 31 10 4 0 0 55 14 77
2008 SG-07 17 43 16 10 14 0 0 60 24 30

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 14 30 16 18 20 2 0 45 39 896
2018 SG-02 20 36 24 8 8 4 0 58 17 25
2018 SG-03 19 37 11 14 15 4 0 58 30 52
2018 SG-04 13 25 17 18 24 3 0 39 43 444
2018 SG-05 14 33 15 22 15 1 0 48 37 230
2018 SG-06 21 28 13 14 24 0 0 49 38 76
2018 SG-07 8 44 11 13 24 0 0 52 38 37
2018 SG-08 41 47 6 0 6 0 0 88 6 17
2017 SG 15 23 16 21 23 2 0 39 45 916
2017 SG-02 11 34 22 16 16 0 0 45 33 18
2017 SG-03 55 13 16 0 12 4 0 71 13 25
2017 SG-04 11 19 17 23 27 3 0 31 52 489
2017 SG-05 17 31 13 20 18 1 0 48 39 238
2017 SG-06 13 27 12 24 23 1 0 41 47 91
2017 SG-07 19 26 16 13 23 0 3 47 36 31
2017 SG-08 47 20 13 6 7 0 6 72 14 15
2014 SG 10 22 16 24 25 2 1 33 50 892
2014 SG-02 16 32 5 16 31 0 0 48 47 19
2014 SG-03 5 20 25 25 20 5 0 27 47 20
2014 SG-04 9 17 19 25 29 2 1 26 54 477
2014 SG-05 12 27 11 24 23 1 1 40 49 225
2014 SG-06 6 29 20 27 17 0 2 36 44 87
2014 SG-07 19 26 18 16 19 3 0 46 35 38
2014 SG-08 24 47 15 8 0 0 6 76 8 13
2011 SG 10 27 16 21 23 2 1 38 46 867
2011 SG-02 16 37 15 21 5 0 5 56 28 19
2011 SG-03 22 27 13 15 18 5 0 51 35 38
2011 SG-04 9 21 16 23 27 2 1 32 52 470
2011 SG-05 9 34 14 17 23 2 0 44 42 206
2011 SG-06 10 32 19 19 17 0 2 43 37 89
2011 SG-07 18 26 25 15 16 0 0 44 31 27
2011 SG-08 15 50 8 20 0 0 8 70 21 14
2008 SG 13 36 14 19 15 2 1 51 35 728
2008 SG-02 37 32 13 13 0 6 0 73 14 16
2008 SG-03 13 44 15 17 5 2 5 61 23 60
2008 SG-04 10 34 14 21 19 3 0 45 41 369
2008 SG-05 15 38 15 18 13 1 1 53 32 155
2008 SG-06 10 43 13 19 13 1 0 54 33 77
2008 SG-07 37 27 10 10 17 0 0 63 27 30

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 24 41 13 12 9 1 0 65 21 900
2018 SG-02 31 54 8 8 0 0 0 85 8 26
2018 SG-03 29 32 19 7 7 4 2 64 16 53
2018 SG-04 19 38 16 15 12 0 0 56 28 448
2018 SG-05 26 44 10 12 7 1 0 71 19 231
2018 SG-06 32 49 9 6 4 0 0 81 10 75
2018 SG-07 38 42 12 3 6 0 0 80 9 35
2018 SG-08 47 36 6 12 0 0 0 82 12 17
2017 SG 25 40 13 13 8 0 0 66 21 913
2017 SG-02 32 51 11 0 5 0 0 83 5 18
2017 SG-03 46 35 12 0 4 4 0 84 4 26
2017 SG-04 20 38 16 14 11 0 0 58 26 487
2017 SG-05 30 42 10 14 4 0 0 72 18 236
2017 SG-06 26 48 13 8 5 0 0 74 13 91
2017 SG-07 30 45 3 16 7 0 0 74 23 31
2017 SG-08 66 21 6 7 0 0 0 87 7 15
2014 SG 15 43 17 16 10 0 0 58 26 893
2014 SG-02 32 41 16 11 0 0 0 73 11 19
2014 SG-03 15 29 30 15 11 0 0 44 26 20
2014 SG-04 11 40 19 20 10 0 0 51 30 478
2014 SG-05 16 50 15 9 10 0 0 66 20 225
2014 SG-06 23 48 9 13 7 0 0 72 19 87
2014 SG-07 16 40 13 21 11 0 0 55 32 38
2014 SG-08 45 47 8 0 0 0 0 92 0 13
2011 SG 24 41 17 12 6 0 0 65 18 868
2011 SG-02 37 32 11 10 11 0 0 69 21 19
2011 SG-03 21 45 24 5 3 3 0 68 8 38
2011 SG-04 20 39 18 14 8 0 0 60 22 470
2011 SG-05 24 47 14 10 5 0 0 71 15 206
2011 SG-06 32 41 13 9 4 0 0 73 13 90
2011 SG-07 44 37 15 0 4 0 0 81 4 27
2011 SG-08 45 34 13 8 0 0 0 79 8 14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 25 31 19 13 11 0 0 57 24 894
2018 SG-02 19 50 27 0 4 0 0 69 4 26
2018 SG-03 33 27 17 6 13 2 2 63 20 52
2018 SG-04 19 29 21 15 15 0 0 48 30 446
2018 SG-05 30 31 17 14 8 0 0 61 22 228
2018 SG-06 37 33 18 6 5 0 0 70 12 74
2018 SG-07 30 40 13 8 8 0 0 71 16 37
2018 SG-08 31 43 19 6 0 0 0 75 6 16
2017 SG 25 35 19 11 10 0 0 60 21 915
2017 SG-02 34 55 0 6 5 0 0 89 11 18
2017 SG-03 51 19 23 0 4 0 4 72 4 26
2017 SG-04 17 34 23 13 13 0 0 51 25 488
2017 SG-05 33 37 12 11 7 0 0 70 18 237
2017 SG-06 24 42 17 6 11 0 0 66 17 91
2017 SG-07 26 38 16 9 9 0 0 65 19 31
2017 SG-08 68 12 20 0 0 0 0 80 0 15
2014 SG 18 36 20 16 9 0 0 55 25 893
2014 SG-02 27 32 27 10 5 0 0 59 15 19
2014 SG-03 29 25 16 25 5 0 0 54 31 20
2014 SG-04 15 34 23 18 9 0 0 49 28 478
2014 SG-05 20 42 18 12 7 0 0 62 19 225
2014 SG-06 25 41 13 15 6 0 0 67 21 87
2014 SG-07 21 37 16 8 18 0 0 58 26 38
2014 SG-08 53 24 23 0 0 0 0 77 0 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 28 37 18 11 6 0 0 65 17 900
2018 SG-02 42 54 4 0 0 0 0 96 0 26
2018 SG-03 40 30 13 6 8 2 2 72 14 53
2018 SG-04 23 38 18 13 8 0 0 61 21 447
2018 SG-05 28 36 20 10 5 0 0 64 16 230
2018 SG-06 29 40 21 8 2 0 0 69 11 75
2018 SG-07 40 24 19 8 5 0 3 66 14 37
2018 SG-08 41 36 12 12 0 0 0 76 12 17
2017 SG 27 41 14 11 7 0 0 68 18 914
2017 SG-02 45 33 17 0 5 0 0 78 5 18
2017 SG-03 54 23 15 4 4 0 0 77 8 26
2017 SG-04 24 42 15 10 8 0 0 66 18 487
2017 SG-05 30 39 10 14 7 0 0 69 21 237
2017 SG-06 23 43 17 12 4 0 0 66 16 91
2017 SG-07 16 45 7 23 10 0 0 61 32 31
2017 SG-08 53 26 20 0 0 0 0 80 0 15
2014 SG 21 45 17 11 6 0 0 66 17 893
2014 SG-02 32 53 5 4 5 0 0 85 10 19
2014 SG-03 30 35 15 21 0 0 0 64 21 20
2014 SG-04 18 45 21 11 4 0 0 64 15 478
2014 SG-05 23 44 13 10 8 0 0 68 19 225
2014 SG-06 18 51 13 11 6 0 1 70 17 87
2014 SG-07 26 29 18 13 13 0 0 55 26 38
2014 SG-08 61 16 15 0 8 0 0 77 8 13
2011 SG 31 43 15 7 3 2 0 75 10 863
2011 SG-02 48 26 11 11 0 5 0 78 11 19
2011 SG-03 40 36 18 2 0 0 2 79 3 38
2011 SG-04 31 44 14 6 2 2 0 77 8 467
2011 SG-05 28 43 14 8 4 1 0 72 13 204
2011 SG-06 27 41 17 11 3 0 0 68 15 90
2011 SG-07 37 22 16 18 4 4 0 61 23 27
2011 SG-08 14 79 7 0 0 0 0 93 0 14

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 15 37 25 10 9 4 0 54 20 902
2018 SG-02 12 62 19 0 4 4 0 76 4 26
2018 SG-03 13 41 25 4 10 8 0 59 14 52
2018 SG-04 12 31 29 11 12 5 0 45 24 447
2018 SG-05 19 36 24 11 7 3 0 57 18 231
2018 SG-06 14 46 17 18 5 1 0 60 23 77
2018 SG-07 14 60 16 3 5 3 0 75 8 37
2018 SG-08 41 41 18 0 0 0 0 82 0 17
2017 SG 15 37 22 13 9 5 0 54 23 916
2017 SG-02 11 62 16 5 5 0 0 73 11 18
2017 SG-03 46 27 12 4 8 4 0 76 12 26
2017 SG-04 11 32 24 15 10 6 0 47 27 490
2017 SG-05 17 40 17 14 8 4 0 60 22 237
2017 SG-06 16 44 24 9 6 1 0 61 15 91
2017 SG-07 7 55 23 9 7 0 0 61 16 31
2017 SG-08 58 13 29 0 0 0 0 71 0 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 45 33 9 8 5 0 0 78 13 903
2018 SG-02 54 31 8 4 4 0 0 85 8 26
2018 SG-03 53 30 8 2 6 0 2 84 8 53
2018 SG-04 45 36 7 6 5 0 0 81 12 447
2018 SG-05 44 28 12 10 5 0 0 72 15 232
2018 SG-06 42 35 9 10 4 0 0 77 14 76
2018 SG-07 37 25 24 11 3 0 0 62 14 37
2018 SG-08 59 23 6 6 6 0 0 82 12 17
2017 SG 44 34 9 8 5 0 0 78 13 916
2017 SG-02 51 16 16 0 17 0 0 67 17 18
2017 SG-03 58 19 23 0 0 0 0 77 0 26
2017 SG-04 49 31 6 7 6 1 0 81 13 488
2017 SG-05 40 38 9 9 4 0 0 78 13 238
2017 SG-06 37 37 12 9 4 0 0 74 13 91
2017 SG-07 22 42 13 23 0 0 0 64 23 31
2017 SG-08 26 53 14 6 0 0 0 80 6 15
2014 SG 41 37 8 9 5 0 0 79 13 890
2014 SG-02 43 27 11 16 4 0 0 69 20 19
2014 SG-03 55 35 5 5 0 0 0 90 5 20
2014 SG-04 44 37 8 6 3 1 0 82 10 476
2014 SG-05 37 41 7 11 4 0 0 78 15 224
2014 SG-06 45 30 8 10 7 0 0 75 17 87
2014 SG-07 29 32 16 13 11 0 0 60 24 38
2014 SG-08 45 32 0 8 15 0 0 77 23 13
2011 SG 42 38 8 7 4 1 0 81 11 865
2011 SG-02 37 26 5 5 5 16 5 80 13 19
2011 SG-03 46 44 5 2 2 0 0 90 5 38
2011 SG-04 41 42 8 5 4 0 0 83 9 468
2011 SG-05 43 36 9 8 3 1 0 79 11 206
2011 SG-06 44 30 8 12 5 0 0 75 17 89
2011 SG-07 37 26 7 18 11 0 0 63 29 27
2011 SG-08 42 29 8 21 0 0 0 71 21 14

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 28 33 21 11 6 0 0 62 17 903
2018 SG-02 50 38 8 0 4 0 0 88 4 26
2018 SG-03 45 27 17 8 2 0 2 73 10 53
2018 SG-04 31 33 21 10 4 0 0 65 14 446
2018 SG-05 25 35 23 10 7 0 0 60 17 233
2018 SG-06 18 35 20 18 9 0 0 52 27 76
2018 SG-07 13 24 33 19 11 0 0 37 30 37
2018 SG-08 0 29 29 30 12 0 0 29 41 17
2017 SG 30 38 19 9 4 0 0 68 14 917
2017 SG-02 52 36 6 0 6 0 0 88 6 17
2017 SG-03 47 26 19 4 0 0 4 76 4 26
2017 SG-04 34 40 15 8 2 0 0 74 11 490
2017 SG-05 27 37 21 9 6 0 0 64 15 238
2017 SG-06 17 36 27 12 7 0 0 53 19 91
2017 SG-07 9 22 36 20 13 0 0 32 33 31
2017 SG-08 14 25 27 27 6 0 0 39 33 15
2014 SG 30 40 19 7 4 0 0 70 11 892
2014 SG-02 37 52 11 0 0 0 0 89 0 19
2014 SG-03 20 54 10 11 0 0 5 78 11 20
2014 SG-04 32 40 19 6 2 0 0 73 8 478
2014 SG-05 30 40 20 4 6 0 0 70 10 225
2014 SG-06 25 36 20 11 8 0 0 61 19 86
2014 SG-07 19 34 13 18 16 0 0 53 34 38
2014 SG-08 22 32 16 15 16 0 0 53 31 13
2011 SG 32 34 20 9 5 0 0 67 14 866
2011 SG-02 53 32 11 5 0 0 0 85 5 19
2011 SG-03 55 35 8 0 2 0 0 89 2 38
2011 SG-04 33 36 21 6 5 0 0 68 11 469
2011 SG-05 32 33 22 10 4 0 0 65 13 205
2011 SG-06 26 28 19 15 11 0 0 54 26 90
2011 SG-07 8 37 18 22 15 0 0 45 37 27
2011 SG-08 22 43 8 27 0 0 0 65 27 14
2008 SG 23 37 22 11 7 0 0 60 18 730
2008 SG-02 14 43 19 18 0 7 0 61 19 16
2008 SG-03 33 37 23 2 3 0 2 71 5 60
2008 SG-04 25 41 19 8 7 0 0 66 15 370
2008 SG-05 20 33 26 15 6 1 0 53 21 155
2008 SG-06 21 32 21 17 9 0 0 53 26 77
2008 SG-07 10 30 24 23 13 0 0 40 37 30

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SG 20 45 36 904
2018 SG-02 19 50 31 26
2018 SG-03 29 32 40 53
2018 SG-04 15 48 37 448
2018 SG-05 20 45 35 231
2018 SG-06 31 38 31 77
2018 SG-07 38 32 30 37
2018 SG-08 24 47 30 17
2017 SG 19 50 31 918
2017 SG-02 35 27 38 18
2017 SG-03 19 54 27 26
2017 SG-04 17 50 33 490
2017 SG-05 20 55 26 238
2017 SG-06 22 47 31 91
2017 SG-07 26 35 39 31
2017 SG-08 28 59 13 15
2014 SG 19 48 33 893
2014 SG-02 25 21 53 19
2014 SG-03 20 36 45 20
2014 SG-04 17 55 28 478
2014 SG-05 19 43 38 225
2014 SG-06 22 47 31 87
2014 SG-07 18 29 53 38
2014 SG-08 47 46 8 13
2011 SG 22 49 29 866
2011 SG-02 37 42 21 19
2011 SG-03 20 47 33 38
2011 SG-04 21 49 30 469
2011 SG-05 22 48 31 206
2011 SG-06 25 52 23 89
2011 SG-07 37 49 15 27
2011 SG-08 21 58 20 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 SG 10 51 24 5 5 6 173
2018 SG-03 0 54 20 6 13 7 15
2018 SG-04 9 48 27 4 8 5 67
2018 SG-05 9 56 18 9 0 9 45
2018 SG-06 12 50 30 4 0 4 22
2018 SG-07 29 36 36 0 0 0 14
2017 SG 10 49 29 4 4 5 170
2017 SG-04 8 38 40 6 3 5 80
2017 SG-05 11 56 15 4 2 11 45
2017 SG-06 14 61 25 0 0 0 20
2014 SG 12 47 24 8 9999 9 172
2014 SG-04 7 46 26 12 9999 9 83
2014 SG-05 12 48 21 7 9999 12 42
2014 SG-06 32 37 26 0 9999 5 19
2011 SG 10 49 25 11 9999 6 200
2011 SG-04 9 42 36 9 9999 4 103
2011 SG-05 7 61 13 13 9999 7 46
2011 SG-06 18 57 13 9 9999 4 23
2011 SG-07 30 40 10 0 9999 20 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 43 46 6 4 2 0 0 88 6 901
2018 SG-02 46 50 4 0 0 0 0 96 0 26
2018 SG-03 58 30 8 2 2 0 0 89 4 53
2018 SG-04 39 48 6 4 2 0 0 88 6 447
2018 SG-05 43 44 6 5 2 0 0 87 7 231
2018 SG-06 43 51 4 1 1 0 0 94 3 75
2018 SG-07 44 43 5 5 3 0 0 86 8 37
2018 SG-08 47 47 0 0 6 0 0 94 6 17
2017 SG 43 44 7 4 2 0 0 87 7 917
2017 SG-02 45 44 5 0 5 0 0 89 5 18
2017 SG-03 61 31 8 0 0 0 0 92 0 26
2017 SG-04 41 45 7 5 2 0 0 86 7 490
2017 SG-05 41 45 6 5 2 0 0 86 7 237
2017 SG-06 46 43 7 1 3 0 0 89 4 91
2017 SG-07 45 36 3 16 0 0 0 81 16 31
2017 SG-08 61 39 0 0 0 0 0 100 0 15
2014 SG 35 49 10 4 2 1 0 84 6 893
2014 SG-02 27 64 5 0 0 4 0 95 0 19
2014 SG-03 30 60 5 5 0 0 0 90 5 20
2014 SG-04 34 48 11 6 1 1 0 82 7 478
2014 SG-05 34 49 11 2 3 0 0 83 6 225
2014 SG-06 39 51 6 2 2 0 0 90 4 87
2014 SG-07 39 45 8 5 3 0 0 84 8 38
2014 SG-08 53 47 0 0 0 0 0 100 0 13
2011 SG 36 47 10 5 1 0 0 84 6 864
2011 SG-02 32 47 11 11 0 0 0 79 11 19
2011 SG-03 38 55 3 5 0 0 0 92 5 38
2011 SG-04 37 46 11 5 1 1 0 83 6 467
2011 SG-05 34 49 10 5 2 0 0 83 7 205
2011 SG-06 34 53 8 4 1 0 0 87 5 90
2011 SG-07 47 41 4 0 7 0 0 88 7 27
2011 SG-08 63 29 8 0 0 0 0 92 0 14
2008 SG 42 41 10 5 2 0 0 83 7 731
2008 SG-02 56 38 6 0 0 0 0 94 0 16
2008 SG-03 52 35 10 3 0 0 0 87 3 60
2008 SG-04 37 43 12 4 2 0 0 81 7 371
2008 SG-05 44 39 9 7 1 0 0 83 9 155
2008 SG-06 45 42 7 5 1 0 0 87 6 77
2008 SG-07 53 37 3 0 7 0 0 90 7 30

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 21 45 20 9 4 1 0 67 13 899
2018 SG-02 23 58 15 4 0 0 0 81 4 26
2018 SG-03 25 49 15 6 4 2 0 75 10 53
2018 SG-04 22 42 21 10 4 1 0 64 14 444
2018 SG-05 19 45 22 9 5 0 0 65 13 231
2018 SG-06 23 41 23 9 5 0 0 63 14 77
2018 SG-07 14 59 8 19 0 0 0 73 19 37
2018 SG-08 31 57 12 0 0 0 0 88 0 16
2017 SG 23 42 19 10 4 1 0 66 14 915
2017 SG-02 18 43 22 16 0 0 0 62 16 18
2017 SG-03 53 39 8 0 0 0 0 92 0 26
2017 SG-04 24 41 21 10 3 1 0 66 13 489
2017 SG-05 22 42 19 12 5 0 0 64 17 237
2017 SG-06 18 44 18 9 10 1 0 62 19 90
2017 SG-07 19 39 23 19 0 0 0 58 19 31
2017 SG-08 47 46 0 0 7 0 0 93 7 15
2014 SG 19 45 20 10 4 2 0 65 15 892
2014 SG-02 21 53 11 0 5 10 0 82 6 19
2014 SG-03 30 30 25 16 0 0 0 60 16 20
2014 SG-04 18 48 21 8 3 2 0 68 11 477
2014 SG-05 18 44 18 13 4 2 0 63 18 225
2014 SG-06 24 37 21 13 5 0 0 61 18 87
2014 SG-07 19 39 18 18 5 0 0 58 24 38
2014 SG-08 32 16 30 14 8 0 0 48 22 13
2011 SG 23 44 19 9 3 1 0 69 12 859
2011 SG-02 22 55 11 6 0 6 0 82 6 18
2011 SG-03 36 48 10 3 2 0 0 84 5 38
2011 SG-04 24 43 21 8 3 2 0 68 11 463
2011 SG-05 23 44 19 11 3 0 0 67 14 205
2011 SG-06 13 47 22 13 4 0 0 60 18 90
2011 SG-07 26 40 18 4 7 4 0 70 12 27
2011 SG-08 14 86 0 0 0 0 0 100 0 14

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 11 25 37 18 8 0 1 27 36 901
2018 SG-02 4 20 40 20 8 0 8 30 26 25
2018 SG-03 4 15 27 30 18 2 4 51 20 53
2018 SG-04 9 22 39 19 9 0 1 28 32 446
2018 SG-05 13 28 36 17 5 0 0 22 41 232
2018 SG-06 14 25 38 19 2 0 1 22 40 76
2018 SG-07 22 35 24 10 8 0 0 18 57 37
2018 SG-08 17 35 41 6 0 0 0 6 53 17
2017 SG 12 20 38 19 8 0 2 27 33 914
2017 SG-02 12 23 36 23 6 0 0 29 35 17
2017 SG-03 8 16 31 23 11 0 12 38 27 26
2017 SG-04 11 19 35 22 11 0 2 33 30 487
2017 SG-05 14 23 42 14 4 1 2 19 38 238
2017 SG-06 16 17 49 15 3 0 1 18 33 91
2017 SG-07 16 36 42 6 0 0 0 6 52 31
2017 SG-08 19 21 19 27 13 0 0 40 40 15
2014 SG 10 24 39 19 7 0 1 26 34 890
2014 SG-02 5 16 52 21 5 0 0 26 21 19
2014 SG-03 16 5 26 48 0 5 0 50 22 19
2014 SG-04 6 22 40 21 9 1 1 31 28 477
2014 SG-05 12 29 37 16 5 0 1 21 41 224
2014 SG-06 17 28 35 15 5 0 0 20 45 87
2014 SG-07 24 29 29 16 3 0 0 19 52 38
2014 SG-08 23 16 53 8 0 0 0 8 39 13
2011 SG 8 25 38 18 8 1 2 27 34 863
2011 SG-02 5 26 42 16 11 0 0 26 31 19
2011 SG-03 0 23 34 17 26 0 0 43 23 37
2011 SG-04 7 24 36 21 9 0 3 31 32 468
2011 SG-05 9 26 42 16 6 1 0 22 35 206
2011 SG-06 15 30 36 14 5 0 0 19 45 89
2011 SG-07 12 39 35 11 4 0 0 15 50 26
2011 SG-08 7 22 56 8 0 7 0 8 31 14
2008 SG 11 25 34 18 8 1 2 27 37 729
2008 SG-02 0 24 30 26 13 0 7 42 26 16
2008 SG-03 5 10 35 20 19 3 7 44 17 60
2008 SG-04 10 24 36 20 8 1 2 29 34 369
2008 SG-05 15 26 32 19 7 1 1 27 41 155
2008 SG-06 15 40 26 13 5 0 0 19 55 77
2008 SG-07 20 30 43 3 3 0 0 7 50 30

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 11 17 26 26 16 2 2 44 29 895
2018 SG-02 8 21 17 21 21 4 8 48 33 24
2018 SG-03 8 10 15 23 37 6 2 65 19 53
2018 SG-04 10 14 25 27 20 2 2 48 26 443
2018 SG-05 12 21 27 26 11 1 1 38 34 230
2018 SG-06 10 24 33 27 5 0 1 32 34 76
2018 SG-07 19 22 33 19 8 0 0 27 41 37
2018 SG-08 12 0 59 30 0 0 0 30 12 17
2017 SG 11 17 27 25 16 2 3 43 29 915
2017 SG-02 6 31 23 23 17 0 0 40 37 17
2017 SG-03 4 15 12 15 42 0 12 64 22 26
2017 SG-04 9 15 25 27 20 2 3 49 25 488
2017 SG-05 14 17 32 24 9 2 1 34 33 238
2017 SG-06 13 24 26 24 11 0 2 35 38 91
2017 SG-07 10 23 52 6 6 3 0 13 33 31
2017 SG-08 14 13 21 26 26 0 0 52 27 15
2014 SG 11 17 27 26 14 2 2 42 29 890
2014 SG-02 0 32 43 21 0 4 0 22 33 19
2014 SG-03 0 10 5 58 16 10 0 83 12 19
2014 SG-04 8 15 26 28 19 2 3 49 24 477
2014 SG-05 16 21 30 21 8 2 1 30 39 225
2014 SG-06 14 20 30 22 14 0 0 36 33 86
2014 SG-07 21 16 24 29 11 0 0 40 36 38
2014 SG-08 8 8 22 55 8 0 0 63 15 13
2011 SG 10 15 22 30 17 3 3 50 27 863
2011 SG-02 5 37 11 26 21 0 0 48 42 19
2011 SG-03 7 15 12 29 33 3 0 64 23 38
2011 SG-04 8 13 21 30 20 4 4 54 23 467
2011 SG-05 11 16 25 32 11 2 3 45 29 206
2011 SG-06 12 22 32 25 10 0 0 34 34 88
2011 SG-07 23 22 22 19 11 0 4 31 47 27
2011 SG-08 8 7 20 59 7 0 0 65 15 14
2008 SG 9 16 25 27 18 1 4 47 26 730
2008 SG-02 0 6 24 32 32 0 7 68 6 16
2008 SG-03 3 7 18 31 30 3 7 69 11 60
2008 SG-04 8 14 25 30 16 2 5 49 24 370
2008 SG-05 10 19 27 24 18 1 1 43 30 155
2008 SG-06 11 20 25 20 19 1 2 41 33 77
2008 SG-07 30 27 30 0 13 0 0 13 57 30

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 17 22 29 18 11 1 2 29 41 899
2018 SG-02 16 12 24 32 4 0 12 41 32 25
2018 SG-03 14 14 29 13 25 4 2 40 29 52
2018 SG-04 13 21 28 21 13 2 2 36 35 446
2018 SG-05 19 23 33 15 8 0 2 23 43 231
2018 SG-06 27 31 27 10 4 0 1 14 59 76
2018 SG-07 36 27 19 16 3 0 0 18 63 37
2018 SG-08 35 36 29 0 0 0 0 0 71 17
2017 SG 17 22 27 19 10 2 3 31 41 913
2017 SG-02 23 35 23 14 6 0 0 19 58 17
2017 SG-03 16 24 15 19 11 0 15 35 47 26
2017 SG-04 13 17 26 22 16 3 4 40 33 488
2017 SG-05 18 24 33 17 5 2 2 23 44 236
2017 SG-06 27 31 23 15 2 0 1 18 59 91
2017 SG-07 33 38 22 7 0 0 0 7 71 31
2017 SG-08 39 20 20 13 7 0 0 20 60 15
2014 SG 19 24 26 19 9 1 2 29 44 889
2014 SG-02 42 5 21 26 5 0 0 31 48 19
2014 SG-03 10 21 31 27 11 0 0 37 31 19
2014 SG-04 12 22 26 23 12 2 3 37 35 477
2014 SG-05 25 27 28 12 6 1 1 19 53 223
2014 SG-06 33 22 22 19 3 0 0 22 55 87
2014 SG-07 47 37 11 3 3 0 0 6 84 38
2014 SG-08 23 38 24 8 8 0 0 16 61 13
2011 SG 15 22 28 19 12 2 2 32 39 863
2011 SG-02 37 11 26 11 16 0 0 26 47 19
2011 SG-03 17 13 26 19 22 3 0 42 31 38
2011 SG-04 10 21 26 22 14 2 4 39 33 467
2011 SG-05 16 23 35 14 10 2 0 24 40 204
2011 SG-06 26 28 27 14 5 0 1 19 54 90
2011 SG-07 41 26 15 11 7 0 0 19 67 27
2011 SG-08 21 21 35 22 0 0 0 22 42 14
2008 SG 14 23 29 18 11 2 4 31 38 726
2008 SG-02 6 18 19 7 18 20 13 37 35 16
2008 SG-03 8 11 32 15 26 3 5 45 21 60
2008 SG-04 11 22 30 19 12 2 5 33 35 368
2008 SG-05 12 27 28 20 10 1 2 31 40 154
2008 SG-06 27 28 24 19 1 0 1 21 55 77
2008 SG-07 27 24 30 10 10 0 0 20 50 30

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 11 19 34 24 10 1 1 35 31 893
2018 SG-02 4 8 16 40 20 4 8 68 14 25
2018 SG-03 8 17 15 36 17 2 6 57 27 53
2018 SG-04 11 15 35 26 13 0 0 39 26 442
2018 SG-05 14 20 37 20 7 0 1 27 35 228
2018 SG-06 10 30 33 21 4 0 1 25 41 76
2018 SG-07 14 32 36 16 3 0 0 18 46 37
2018 SG-08 18 29 53 0 0 0 0 0 47 17
2017 SG 10 16 34 25 13 1 1 38 27 912
2017 SG-02 13 6 30 33 18 0 0 51 19 16
2017 SG-03 0 15 28 34 15 0 8 53 17 26
2017 SG-04 10 13 33 25 17 1 1 43 24 489
2017 SG-05 11 18 37 27 5 0 1 33 29 235
2017 SG-06 12 26 29 22 9 0 1 32 39 91
2017 SG-07 16 26 45 6 7 0 0 13 43 31
2017 SG-08 13 28 20 25 13 0 0 39 41 15
2014 SG 9 16 34 28 11 1 1 40 26 890
2014 SG-02 0 0 42 43 11 4 0 56 0 19
2014 SG-03 26 0 35 35 5 0 0 40 26 20
2014 SG-04 6 15 30 32 14 1 1 48 21 476
2014 SG-05 9 17 40 26 7 1 0 33 27 225
2014 SG-06 17 22 31 19 10 0 0 29 40 86
2014 SG-07 26 18 45 8 3 0 0 11 45 38
2014 SG-08 23 16 32 22 8 0 0 29 39 13
2011 SG 9 14 33 28 14 1 1 43 24 864
2011 SG-02 5 11 16 37 32 0 0 69 15 19
2011 SG-03 8 20 18 29 22 0 3 52 29 37
2011 SG-04 9 10 33 29 16 1 2 47 19 468
2011 SG-05 6 19 34 29 10 3 0 40 26 205
2011 SG-06 13 23 36 21 7 0 0 28 36 90
2011 SG-07 18 26 40 11 4 0 0 16 44 27
2011 SG-08 20 0 38 34 8 0 0 42 20 14
2008 SG 9 19 33 27 10 1 2 38 29 726
2008 SG-02 0 19 18 38 12 7 7 57 22 16
2008 SG-03 10 15 24 27 18 2 3 48 27 60
2008 SG-04 8 15 35 29 10 1 3 40 25 366
2008 SG-05 7 23 34 26 9 1 1 35 31 155
2008 SG-06 11 29 31 24 5 0 0 29 40 77
2008 SG-07 20 27 33 10 10 0 0 20 47 30

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 17 27 26 17 8 2 2 26 46 898
2018 SG-02 12 20 16 36 8 0 8 48 35 25
2018 SG-03 12 13 17 23 22 4 9 52 29 53
2018 SG-04 18 27 25 17 10 2 2 27 46 446
2018 SG-05 18 30 29 16 5 1 1 21 50 231
2018 SG-06 19 38 24 14 4 0 1 18 58 74
2018 SG-07 16 25 35 16 5 0 3 22 42 37
2018 SG-08 29 6 53 12 0 0 0 12 35 17
2017 SG 18 25 27 17 10 1 2 28 44 916
2017 SG-02 18 23 23 31 6 0 0 37 41 17
2017 SG-03 12 16 15 23 26 0 8 53 30 26
2017 SG-04 16 23 27 18 13 2 1 32 40 489
2017 SG-05 22 28 25 17 7 1 1 24 50 238
2017 SG-06 19 31 34 11 3 0 2 14 51 91
2017 SG-07 29 36 25 6 0 0 3 6 67 31
2017 SG-08 13 20 33 33 0 0 0 33 33 15
2014 SG 20 25 30 16 8 1 1 24 46 888
2014 SG-02 15 11 32 32 11 0 0 43 25 19
2014 SG-03 16 5 42 27 11 0 0 37 21 19
2014 SG-04 17 25 29 18 9 1 1 28 42 475
2014 SG-05 18 31 31 13 5 2 0 19 50 224
2014 SG-06 30 22 32 8 8 0 0 16 51 87
2014 SG-07 42 18 19 16 6 0 0 21 60 38
2014 SG-08 31 16 30 16 8 0 0 24 47 13
2011 SG 13 24 30 18 10 1 2 30 39 863
2011 SG-02 15 21 16 16 16 5 11 38 43 19
2011 SG-03 2 21 26 26 22 0 3 49 24 38
2011 SG-04 13 20 33 20 12 1 2 32 34 467
2011 SG-05 13 27 32 17 7 2 1 26 41 205
2011 SG-06 17 40 22 13 6 0 1 20 58 89
2011 SG-07 26 33 23 15 4 0 0 19 59 27
2011 SG-08 7 44 22 20 8 0 0 27 51 14
2008 SG 15 22 28 19 10 2 3 31 39 729
2008 SG-02 6 13 12 25 19 13 13 59 25 16
2008 SG-03 10 8 24 25 20 7 7 52 21 60
2008 SG-04 15 20 28 22 9 2 4 33 37 369
2008 SG-05 12 31 28 17 10 1 1 28 44 155
2008 SG-06 19 26 34 10 8 1 1 19 46 77
2008 SG-07 27 20 34 10 6 0 3 17 48 30

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 11 17 21 24 20 3 4 47 30 899
2018 SG-02 12 12 27 27 12 4 8 43 26 26
2018 SG-03 6 17 17 17 30 6 7 54 26 53
2018 SG-04 11 14 16 27 25 4 4 56 27 445
2018 SG-05 13 23 28 19 14 1 3 34 37 232
2018 SG-06 14 15 27 22 20 0 1 43 29 75
2018 SG-07 14 19 22 30 11 0 3 43 34 36
2018 SG-08 12 18 36 35 0 0 0 35 30 17
2017 SG 10 13 24 25 21 3 4 49 25 917
2017 SG-02 11 11 45 16 11 5 0 29 23 18
2017 SG-03 0 16 19 23 26 8 8 58 19 26
2017 SG-04 8 12 20 23 27 4 5 56 22 489
2017 SG-05 12 15 31 24 12 2 4 38 29 238
2017 SG-06 16 15 22 26 18 0 3 46 31 91
2017 SG-07 10 20 29 38 3 0 0 41 30 31
2017 SG-08 20 0 21 40 18 0 0 59 20 15
2014 SG 9 12 20 29 23 3 4 56 23 888
2014 SG-02 5 5 43 37 0 9 0 41 12 19
2014 SG-03 10 10 26 21 21 11 0 48 23 19
2014 SG-04 8 10 15 30 29 3 6 64 19 475
2014 SG-05 9 18 25 28 15 1 4 45 28 224
2014 SG-06 13 11 21 32 23 0 0 54 25 87
2014 SG-07 10 18 37 16 16 0 3 33 29 38
2014 SG-08 0 8 8 63 14 0 8 84 8 13
2011 SG 8 13 23 24 22 4 5 51 24 864
2011 SG-02 5 11 32 26 26 0 0 53 15 19
2011 SG-03 7 17 18 16 34 6 2 54 27 38
2011 SG-04 8 10 19 26 26 5 6 59 20 466
2011 SG-05 9 18 31 20 14 3 4 37 30 206
2011 SG-06 7 20 28 24 18 1 2 43 29 90
2011 SG-07 11 15 37 22 11 0 4 35 27 27
2011 SG-08 0 20 21 29 30 0 0 59 20 14
2008 SG 10 14 22 26 18 3 6 49 27 730
2008 SG-02 6 6 13 32 18 13 13 67 16 16
2008 SG-03 5 0 18 33 26 5 14 72 6 60
2008 SG-04 9 17 18 25 20 5 6 51 29 370
2008 SG-05 11 17 22 28 15 1 5 46 30 155
2008 SG-06 10 13 38 19 17 0 3 37 23 77
2008 SG-07 23 10 33 20 14 0 0 34 33 30

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 13 23 32 17 10 2 3 28 38 901
2018 SG-02 12 23 31 15 12 0 8 29 38 26
2018 SG-03 8 13 34 24 15 0 6 42 22 53
2018 SG-04 11 22 30 20 12 3 3 34 35 446
2018 SG-05 13 27 35 15 8 0 2 24 41 231
2018 SG-06 22 25 37 8 5 3 1 13 49 76
2018 SG-07 30 13 38 13 5 0 0 18 43 37
2018 SG-08 12 35 47 6 0 0 0 6 47 17
2017 SG 15 19 33 17 11 2 3 29 36 916
2017 SG-02 18 23 40 14 6 0 0 19 41 17
2017 SG-03 4 31 12 19 19 0 15 44 42 26
2017 SG-04 13 18 28 21 14 3 2 37 33 489
2017 SG-05 16 21 39 14 7 0 3 21 38 238
2017 SG-06 20 18 40 13 6 1 2 19 40 91
2017 SG-07 32 20 45 3 0 0 0 3 52 31
2017 SG-08 19 21 33 13 13 0 0 26 40 15
2014 SG 16 22 34 16 10 2 2 26 39 888
2014 SG-02 5 27 42 21 0 0 4 22 34 19
2014 SG-03 21 10 16 43 5 5 0 51 33 19
2014 SG-04 14 18 33 16 12 3 3 30 34 476
2014 SG-05 16 27 34 14 7 1 0 22 44 224
2014 SG-06 23 17 36 17 7 0 0 24 40 86
2014 SG-07 37 29 26 5 3 0 0 8 65 38
2014 SG-08 8 23 53 8 8 0 0 16 31 13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 46 29 10 7 6 2 0 77 13 900
2018 SG-02 42 42 12 0 4 0 0 85 4 26
2018 SG-03 54 25 6 4 8 4 0 82 12 52
2018 SG-04 44 29 10 8 6 2 0 75 14 445
2018 SG-05 46 29 9 9 6 1 0 76 15 232
2018 SG-06 51 23 12 5 9 0 0 73 14 77
2018 SG-07 47 36 11 3 3 0 0 83 6 36
2018 SG-08 64 24 6 0 6 0 0 88 6 17
2017 SG 48 30 6 8 6 1 0 80 14 918
2017 SG-02 46 27 0 11 17 0 0 72 28 18
2017 SG-03 69 7 8 4 12 0 0 77 16 26
2017 SG-04 47 31 6 8 6 2 1 79 14 490
2017 SG-05 45 32 7 10 5 1 0 78 14 238
2017 SG-06 45 34 7 11 3 0 0 79 14 91
2017 SG-07 62 29 3 3 3 0 0 90 7 31
2017 SG-08 75 19 0 6 0 0 0 94 6 15
2014 SG 48 29 9 8 4 2 0 79 12 892
2014 SG-02 63 16 11 11 0 0 0 79 11 19
2014 SG-03 65 25 5 0 5 0 0 90 5 20
2014 SG-04 47 31 10 8 3 1 0 79 11 477
2014 SG-05 44 28 9 12 4 2 0 74 17 225
2014 SG-06 53 30 9 3 2 1 1 85 6 87
2014 SG-07 52 26 0 5 11 6 0 83 17 38
2014 SG-08 76 24 0 0 0 0 0 100 0 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 52 34 6 5 2 0 0 87 7 900
2018 SG-02 42 46 8 4 0 0 0 88 4 26
2018 SG-03 70 18 6 2 4 0 0 88 6 51
2018 SG-04 52 34 7 4 2 1 0 87 6 447
2018 SG-05 51 33 6 7 3 0 0 84 10 232
2018 SG-06 46 40 5 4 5 0 0 86 9 77
2018 SG-07 54 34 0 12 0 0 0 88 12 35
2018 SG-08 53 41 0 6 0 0 0 94 6 17
2017 SG 50 36 7 5 2 0 0 86 8 916
2017 SG-02 40 43 17 0 0 0 0 83 0 18
2017 SG-03 66 18 0 12 4 0 0 84 16 26
2017 SG-04 52 33 7 5 2 1 0 86 7 489
2017 SG-05 44 42 6 5 3 0 0 86 8 238
2017 SG-06 44 39 9 8 0 0 0 84 8 91
2017 SG-07 50 30 3 10 7 0 0 80 17 30
2017 SG-08 61 32 7 0 0 0 0 93 0 15
2014 SG 47 38 7 6 1 0 0 86 7 892
2014 SG-02 74 26 0 0 0 0 0 100 0 19
2014 SG-03 75 20 5 0 0 0 0 95 0 20
2014 SG-04 48 39 7 5 1 0 0 87 6 477
2014 SG-05 42 41 7 8 2 1 0 83 10 225
2014 SG-06 51 35 7 6 1 0 0 86 7 87
2014 SG-07 36 40 13 11 0 0 0 76 11 38
2014 SG-08 69 31 0 0 0 0 0 100 0 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 40 37 12 5 3 2 0 79 8 901
2018 SG-02 35 54 8 0 4 0 0 88 4 26
2018 SG-03 52 29 8 4 2 4 2 86 6 52
2018 SG-04 35 37 16 6 3 2 0 74 10 447
2018 SG-05 45 35 10 4 4 2 0 82 8 232
2018 SG-06 39 46 8 4 1 3 0 87 5 76
2018 SG-07 36 50 6 3 6 0 0 86 8 36
2018 SG-08 59 18 12 12 0 0 0 76 12 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 40 39 12 3 2 4 0 82 5 895
2018 SG-02 46 42 4 0 4 0 4 92 4 26
2018 SG-03 50 33 8 4 2 4 0 86 6 52
2018 SG-04 36 41 11 3 2 6 0 83 6 444
2018 SG-05 42 37 14 3 3 2 0 80 5 231
2018 SG-06 39 30 20 5 3 3 0 71 8 75
2018 SG-07 47 42 8 3 0 0 0 89 3 36
2018 SG-08 41 53 6 0 0 0 0 94 0 17
2017 SG 38 38 13 3 3 4 1 79 7 918
2017 SG-02 35 60 0 0 5 0 0 95 5 18
2017 SG-03 53 23 15 0 4 4 0 80 4 26
2017 SG-04 35 39 14 4 3 4 1 78 7 490
2017 SG-05 40 34 14 3 3 6 0 79 6 238
2017 SG-06 36 43 13 3 3 2 0 80 6 91
2017 SG-07 51 36 10 3 0 0 0 87 3 31
2017 SG-08 54 32 7 7 0 0 0 86 7 15
2014 SG 45 36 11 2 1 4 1 85 4 891
2014 SG-02 43 37 11 0 0 10 0 88 0 19
2014 SG-03 50 40 0 0 0 10 0 100 0 20
2014 SG-04 44 38 10 2 1 4 1 86 3 477
2014 SG-05 45 36 11 3 2 3 0 84 5 225
2014 SG-06 49 32 17 2 0 0 0 81 2 87
2014 SG-07 41 27 16 8 3 5 0 72 11 37
2014 SG-08 71 23 0 0 0 6 0 100 0 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 41 38 11 5 3 2 0 81 8 897
2018 SG-02 46 38 8 4 0 4 0 88 4 26
2018 SG-03 60 26 6 4 4 0 0 86 8 51
2018 SG-04 40 38 12 5 3 2 0 79 8 446
2018 SG-05 39 41 11 4 3 1 0 81 8 231
2018 SG-06 39 40 11 5 4 0 0 79 9 75
2018 SG-07 35 49 8 8 0 0 0 84 8 37
2018 SG-08 53 41 6 0 0 0 0 94 0 17
2017 SG 35 45 10 5 3 2 0 81 8 917
2017 SG-02 46 32 5 6 5 5 0 82 12 18
2017 SG-03 57 20 15 4 4 0 0 77 8 26
2017 SG-04 35 44 11 4 3 2 0 81 7 489
2017 SG-05 33 46 9 7 4 1 0 79 12 238
2017 SG-06 28 55 10 3 2 1 0 84 6 91
2017 SG-07 38 45 3 13 0 0 0 84 13 31
2017 SG-08 61 32 6 0 0 0 0 94 0 15
2014 SG 40 41 10 4 2 2 0 83 7 890
2014 SG-02 32 47 16 0 0 5 0 83 0 19
2014 SG-03 53 42 0 0 5 0 0 95 5 19
2014 SG-04 40 43 8 5 2 2 0 85 7 477
2014 SG-05 40 38 10 4 3 3 0 82 8 225
2014 SG-06 44 37 17 2 0 0 0 81 2 87
2014 SG-07 32 51 5 3 5 3 0 86 8 37
2014 SG-08 53 24 23 0 0 0 0 77 0 13
2011 SG 33 39 16 5 4 3 0 75 9 866
2011 SG-02 21 58 0 5 5 11 0 88 12 19
2011 SG-03 39 45 11 0 5 0 0 85 5 38
2011 SG-04 35 37 16 5 4 4 0 75 9 469
2011 SG-05 31 38 17 6 4 3 0 71 11 205
2011 SG-06 28 49 14 4 4 0 0 77 9 90
2011 SG-07 37 44 7 11 0 0 0 82 11 27
2011 SG-08 28 43 29 0 0 0 0 71 0 14

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 46 38 9 3 3 0 0 84 7 897
2018 SG-02 54 35 12 0 0 0 0 88 0 26
2018 SG-03 63 29 0 2 6 0 0 92 8 52
2018 SG-04 44 37 11 4 2 0 0 82 7 445
2018 SG-05 45 41 5 3 6 0 0 86 9 229
2018 SG-06 44 38 12 4 3 0 0 82 6 76
2018 SG-07 43 36 16 3 3 0 0 78 5 37
2018 SG-08 53 41 6 0 0 0 0 94 0 17
2017 SG 43 39 8 5 4 0 0 83 9 915
2017 SG-02 46 33 11 0 11 0 0 78 11 18
2017 SG-03 69 19 4 4 4 0 0 88 8 26
2017 SG-04 42 41 8 5 4 0 0 83 9 487
2017 SG-05 44 40 8 4 4 0 0 84 8 238
2017 SG-06 40 40 10 8 2 0 0 80 11 91
2017 SG-07 41 33 13 7 7 0 0 74 13 31
2017 SG-08 74 12 7 7 0 0 0 86 7 15
2014 SG 47 38 9 3 2 1 0 86 5 891
2014 SG-02 48 47 5 0 0 0 0 95 0 19
2014 SG-03 55 40 5 0 0 0 0 95 0 20
2014 SG-04 47 41 8 2 1 1 0 88 3 477
2014 SG-05 47 36 9 4 3 0 0 84 8 225
2014 SG-06 54 29 13 4 0 0 0 83 4 87
2014 SG-07 38 43 5 3 11 0 0 81 14 37
2014 SG-08 69 16 15 0 0 0 0 85 0 13
2011 SG 42 39 12 4 3 0 0 81 6 864
2011 SG-02 26 58 5 0 5 5 0 89 6 19
2011 SG-03 60 27 11 2 0 0 0 87 2 38
2011 SG-04 43 37 13 3 3 0 0 81 6 469
2011 SG-05 39 41 12 5 2 0 0 80 8 204
2011 SG-06 34 52 8 3 3 0 0 86 7 89
2011 SG-07 41 36 15 4 4 0 0 78 7 27
2011 SG-08 43 50 0 7 0 0 0 93 7 14
2008 SG 34 44 12 6 4 1 0 79 9 728
2008 SG-02 57 37 0 6 0 0 0 94 6 16
2008 SG-03 45 39 12 3 0 0 0 84 3 60
2008 SG-04 32 43 14 6 4 1 0 76 10 370
2008 SG-05 34 48 6 6 5 1 0 82 11 154
2008 SG-06 35 48 11 5 1 0 0 83 6 77
2008 SG-07 31 38 17 7 7 0 0 69 14 29

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 23 29 17 7 6 11 6 62 17 902
2018 SG-02 19 46 12 4 4 15 0 77 9 26
2018 SG-03 25 23 6 2 10 23 11 74 18 52
2018 SG-04 22 27 18 8 5 15 6 61 17 447
2018 SG-05 22 25 22 7 8 6 9 56 18 232
2018 SG-06 24 38 13 9 11 3 3 66 20 77
2018 SG-07 25 44 17 8 3 0 3 71 12 36
2018 SG-08 35 41 6 12 0 6 0 81 12 17
2017 SG 26 31 14 8 6 8 7 66 17 917
2017 SG-02 5 56 11 17 5 0 5 65 23 18
2017 SG-03 41 19 12 0 8 8 12 75 10 25
2017 SG-04 27 27 13 8 7 10 8 66 18 490
2017 SG-05 26 30 14 9 8 6 8 65 19 238
2017 SG-06 18 40 18 12 3 7 1 63 17 91
2017 SG-07 32 42 6 10 7 3 0 77 17 31
2017 SG-08 47 32 20 0 0 0 0 80 0 15
2014 SG 30 33 12 10 4 6 6 71 16 892
2014 SG-02 32 21 25 11 0 0 11 60 12 19
2014 SG-03 49 15 10 0 5 5 16 81 6 20
2014 SG-04 31 31 11 8 4 8 7 73 14 478
2014 SG-05 25 34 13 14 5 5 4 65 21 224
2014 SG-06 30 39 15 8 4 2 2 71 13 87
2014 SG-07 23 47 3 8 11 6 3 77 20 38
2014 SG-08 45 32 23 0 0 0 0 77 0 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 23 40 17 10 5 4 1 66 16 898
2018 SG-02 27 46 12 4 4 8 0 79 8 26
2018 SG-03 27 29 19 13 10 0 2 57 24 52
2018 SG-04 22 38 18 11 6 4 1 63 18 446
2018 SG-05 22 42 18 9 4 4 1 68 14 229
2018 SG-06 26 43 14 9 6 1 0 70 16 76
2018 SG-07 25 51 16 5 3 0 0 76 8 37
2018 SG-08 30 41 24 6 0 0 0 70 6 17
2017 SG 29 38 13 9 6 4 1 71 16 913
2017 SG-02 22 29 22 22 6 0 0 51 28 18
2017 SG-03 49 23 19 8 0 0 0 73 8 26
2017 SG-04 25 40 13 9 7 4 2 69 18 487
2017 SG-05 30 37 15 9 5 4 1 70 15 238
2017 SG-06 33 38 13 10 3 2 0 73 14 90
2017 SG-07 46 41 3 7 0 3 0 90 7 31
2017 SG-08 39 40 14 7 0 0 0 79 7 15
2014 SG 28 42 10 8 5 5 1 75 14 892
2014 SG-02 16 48 11 0 22 4 0 66 23 19
2014 SG-03 35 35 10 10 0 10 0 78 11 20
2014 SG-04 27 42 12 8 4 5 1 74 13 477
2014 SG-05 28 40 7 10 7 6 1 73 18 225
2014 SG-06 30 47 10 4 4 4 0 80 9 87
2014 SG-07 47 34 13 3 3 0 0 81 5 38
2014 SG-08 53 47 0 0 0 0 0 100 0 13
2011 SG 26 36 11 12 7 7 2 68 20 862
2011 SG-02 26 47 16 5 5 0 0 74 11 19
2011 SG-03 29 46 5 5 2 7 5 85 9 38
2011 SG-04 24 34 12 13 7 8 1 64 23 464
2011 SG-05 26 33 11 12 7 7 3 67 21 206
2011 SG-06 26 47 10 12 3 3 0 75 15 90
2011 SG-07 33 37 11 8 11 0 0 70 19 27
2011 SG-08 50 29 8 7 0 7 0 85 7 14
2008 SG 21 36 15 14 7 5 1 61 22 731
2008 SG-02 19 26 25 12 0 13 6 55 15 16
2008 SG-03 17 43 15 13 3 5 5 66 18 60
2008 SG-04 20 35 14 15 8 6 1 60 25 372
2008 SG-05 19 36 20 13 7 5 0 58 21 155
2008 SG-06 23 41 13 15 4 3 0 67 20 76
2008 SG-07 37 26 17 10 7 3 0 65 18 30

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 25 42 20 7 4 2 0 68 12 897
2018 SG-02 27 50 12 4 0 4 4 83 4 26
2018 SG-03 43 28 14 2 8 6 0 75 11 51
2018 SG-04 25 39 23 7 4 2 0 65 11 445
2018 SG-05 21 45 21 7 5 1 0 67 12 230
2018 SG-06 18 55 9 13 6 0 0 72 19 77
2018 SG-07 27 36 19 17 0 0 0 64 17 36
2018 SG-08 36 47 12 6 0 0 0 82 6 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 14 23 23 14 13 11 2 43 31 896
2018 SG-02 23 31 23 4 8 12 0 61 13 26
2018 SG-03 34 17 8 12 12 15 2 62 28 52
2018 SG-04 13 19 23 15 14 12 2 38 34 446
2018 SG-05 10 26 26 14 12 10 2 41 30 228
2018 SG-06 13 24 24 15 14 10 0 41 32 77
2018 SG-07 17 44 14 14 8 3 0 63 23 36
2018 SG-08 24 23 18 24 12 0 0 47 35 17
2017 SG 14 23 16 16 16 13 2 43 38 916
2017 SG-02 16 29 27 5 22 0 0 45 28 18
2017 SG-03 38 11 31 0 8 4 8 55 9 26
2017 SG-04 11 25 16 16 16 14 1 43 39 489
2017 SG-05 14 21 13 17 17 14 4 42 42 238
2017 SG-06 13 22 13 19 18 13 1 41 43 90
2017 SG-07 23 13 32 13 6 13 0 41 22 31
2017 SG-08 26 33 13 13 7 7 0 64 22 15
2014 SG 12 22 17 19 15 13 2 39 40 892
2014 SG-02 11 21 21 27 6 15 0 37 38 19
2014 SG-03 15 20 15 15 10 20 5 47 33 20
2014 SG-04 12 20 19 19 14 15 1 38 39 477
2014 SG-05 10 26 16 18 14 12 2 42 38 225
2014 SG-06 13 22 15 21 20 6 3 38 45 87
2014 SG-07 18 29 16 16 21 0 0 47 37 38
2014 SG-08 16 6 16 23 15 15 8 29 50 13
2011 SG 9 18 19 16 16 18 3 35 40 867
2011 SG-02 11 26 11 16 11 21 5 50 36 19
2011 SG-03 11 27 14 13 12 22 2 49 33 38
2011 SG-04 10 19 20 14 16 19 3 37 38 469
2011 SG-05 6 16 21 16 18 20 3 28 44 206
2011 SG-06 10 18 18 24 18 11 1 32 48 90
2011 SG-07 15 15 25 15 15 11 4 35 35 27
2011 SG-08 14 14 7 28 7 16 15 40 50 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SG 11 89 903
2018 SG-04 10 90 446
2018 SG-05 11 89 232
2018 SG-06 19 81 77

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SG 41 93
2018 SG-04 38 44
2018 SG-05 48 25
2018 SG-06 41 13

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SG 60 93
2018 SG-04 59 44
2018 SG-05 76 25
2018 SG-06 47 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 SG 5 93
2018 SG-05 0 25

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 SG 0 93
2018 SG-04 0 44
2018 SG-05 0 25
2018 SG-06 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 SG 5 93
2018 SG-06 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SG 15 93
2018 SG-04 18 44

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 SG 40 93
2018 SG-04 43 44
2018 SG-05 44 25

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 SG 39 93
2018 SG-04 34 44
2018 SG-05 52 25

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 SG 38 93
2018 SG-04 39 44
2018 SG-05 48 25

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 SG 38 93
2018 SG-04 25 44
2018 SG-05 64 25

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 SG 39 93
2018 SG-04 36 44
2018 SG-05 44 25

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 SG 45 93
2018 SG-04 43 44
2018 SG-05 48 25
2018 SG-06 41 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 SG 30 93
2018 SG-04 23 44
2018 SG-05 40 25

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 SG 9 93
2018 SG-04 11 44

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 SG 13 93
2018 SG-04 16 44

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 SG 47 93
2018 SG-04 52 44
2018 SG-05 64 25

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 SG 23 93
2018 SG-04 18 44
2018 SG-05 32 25

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SG 18 93
2018 SG-04 14 44
2018 SG-05 28 25

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SG 45 93
2018 SG-04 40 44
2018 SG-05 44 25
2018 SG-06 46 13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 SG 20 93
2018 SG-05 36 25

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 SG 8 93
2018 SG-04 0 44

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SG 17 93
2018 SG-04 25 44

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 SG 6 93
2018 SG-06 0 13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 SG 10 93

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 SG 8 93

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SG 12 93

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 SG 38 93
2018 SG-04 42 44
2018 SG-05 44 25

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 SG 10 85

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SG 36 85
2018 SG-04 37 40
2018 SG-05 26 23
2018 SG-06 51 11

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 SG 7 85
2018 SG-06 0 11

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 SG 6 85
2018 SG-06 0 11

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 SG 12 85

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SG 12 85
2018 SG-06 0 11

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 SG 14 85
2018 SG-04 15 40

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 SG 7 85

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SG 32 85
2018 SG-04 25 40
2018 SG-05 44 23

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 SG 6 85

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SG 52 85
2018 SG-04 58 40
2018 SG-05 48 23

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 SG 0 85
2018 SG-04 0 40
2018 SG-05 0 23
2018 SG-06 0 11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SG 56 85
2018 SG-04 57 40
2018 SG-05 57 23
2018 SG-06 51 11

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SG 9 85
2018 SG-04 13 40

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 12 13 18 5 5 39 8 47 19 903
2018 SG-02 15 27 12 8 4 19 15 65 18 26
2018 SG-03 17 6 15 2 10 43 8 46 23 53
2018 SG-04 12 10 16 3 5 46 8 48 17 445
2018 SG-05 11 12 22 6 4 36 9 42 18 233
2018 SG-06 9 22 19 10 9 26 5 44 28 77
2018 SG-07 14 19 21 14 3 24 5 47 23 37
2018 SG-08 29 41 12 6 0 12 0 80 7 17
2017 SG 12 15 15 5 5 40 8 52 19 917
2017 SG-02 5 32 22 0 11 24 5 53 15 18
2017 SG-03 26 4 12 8 0 39 12 61 16 26
2017 SG-04 12 12 15 3 4 45 10 53 15 490
2017 SG-05 10 15 14 8 7 38 7 47 28 238
2017 SG-06 12 23 18 9 2 34 2 55 17 91
2017 SG-07 19 32 16 0 16 16 0 62 19 31
2017 SG-08 40 19 26 0 7 7 0 64 8 15
2014 SG 13 13 15 7 4 38 10 51 21 893
2014 SG-02 16 5 11 11 0 47 11 50 25 19
2014 SG-03 5 10 15 0 10 55 5 38 25 20
2014 SG-04 13 14 14 6 3 39 11 54 17 478
2014 SG-05 11 10 16 8 5 41 9 42 26 225
2014 SG-06 16 17 17 7 7 26 9 52 21 87
2014 SG-07 21 19 8 16 8 29 0 56 33 38
2014 SG-08 32 16 0 8 0 37 8 86 14 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 26 33 17 6 5 12 0 68 13 901
2018 SG-02 31 42 12 4 0 8 4 83 4 26
2018 SG-03 29 23 17 4 10 17 0 63 17 52
2018 SG-04 26 31 18 5 5 15 0 68 11 444
2018 SG-05 21 38 16 7 5 12 0 68 14 233
2018 SG-06 24 38 16 10 9 3 0 64 20 77
2018 SG-07 40 22 19 11 5 3 0 63 17 37
2018 SG-08 41 47 12 0 0 0 0 88 0 17
2017 SG 26 33 17 5 4 14 1 70 11 915
2017 SG-02 40 38 5 0 11 5 0 83 12 18
2017 SG-03 39 16 16 4 0 24 0 73 6 25
2017 SG-04 26 30 18 5 3 17 1 68 10 490
2017 SG-05 24 33 17 5 5 13 2 68 12 238
2017 SG-06 21 49 13 8 3 6 0 74 12 90
2017 SG-07 33 37 17 3 3 7 0 75 7 30
2017 SG-08 60 26 7 7 0 0 0 86 7 15
2014 SG 23 31 19 6 3 17 1 66 11 893
2014 SG-02 16 36 21 0 0 26 0 71 0 19
2014 SG-03 25 25 5 5 5 35 0 77 15 20
2014 SG-04 23 31 18 5 3 17 1 67 11 478
2014 SG-05 22 28 21 5 4 18 2 62 12 225
2014 SG-06 28 36 19 5 3 8 1 70 9 87
2014 SG-07 32 29 16 16 3 6 0 64 19 38
2014 SG-08 48 23 23 0 0 6 0 76 0 13
2011 SG 29 33 17 6 2 13 0 71 10 865
2011 SG-02 37 31 11 5 5 11 0 76 12 19
2011 SG-03 29 29 18 5 2 16 0 69 9 38
2011 SG-04 27 32 17 5 3 16 0 71 9 468
2011 SG-05 31 32 17 10 2 8 0 69 13 206
2011 SG-06 27 36 19 3 3 11 0 71 7 89
2011 SG-07 26 37 18 7 0 12 0 71 8 27
2011 SG-08 35 50 15 0 0 0 0 85 0 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SG 6 94 902
2018 SG-04 6 94 448
2018 SG-05 7 93 230
2018 SG-07 0 100 36

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SG 27 52
2018 SG-04 19 27

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SG 73 52
2018 SG-04 71 27

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 SG 0 52
2018 SG-04 0 27
2018 SG-05 0 15

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SG 12 52
2018 SG-04 19 27

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 SG 12 52

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 SG 31 51
2018 SG-04 42 26

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 SG 18 51
2018 SG-04 23 26

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 SG 21 51
2018 SG-04 30 26

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 SG 28 51
2018 SG-04 35 26

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 SG 21 51
2018 SG-04 31 26

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 SG 22 51

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 SG 31 51
2018 SG-04 27 26

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 SG 0 51
2018 SG-04 0 26
2018 SG-05 0 15

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 SG 20 51
2018 SG-05 40 15

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 SG 0 51
2018 SG-04 0 26
2018 SG-05 0 15

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SG 10 51

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SG 31 52
2018 SG-04 34 27
2018 SG-05 40 15

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 SG 17 52

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SG 14 52

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 SG 57 52
2018 SG-04 59 27
2018 SG-05 60 15

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SG 14 50
2018 SG-04 19 26

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SG 10 50

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 SG 20 50
2018 SG-04 19 26

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 SG 18 50
2018 SG-04 19 26

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SG 28 50
2018 SG-04 19 26
2018 SG-05 36 14

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SG 40 50
2018 SG-04 42 26
2018 SG-05 50 14

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SG 66 50
2018 SG-04 65 26

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 14 13 19 2 3 42 7 53 10 901
2018 SG-02 23 19 15 0 0 23 19 73 0 26
2018 SG-03 15 8 13 0 6 51 8 54 14 53
2018 SG-04 13 10 17 2 4 46 8 51 11 445
2018 SG-05 12 13 21 3 3 40 8 48 12 232
2018 SG-06 12 19 24 4 0 38 3 52 6 76
2018 SG-07 16 27 16 0 3 38 0 70 4 37
2018 SG-08 29 35 18 0 0 18 0 78 0 17
2017 SG 12 14 15 2 3 44 8 57 11 917
2017 SG-02 13 32 11 6 5 27 5 67 17 18
2017 SG-03 26 4 15 0 4 39 12 61 9 26
2017 SG-04 11 13 15 2 3 48 9 55 10 489
2017 SG-05 11 13 14 3 4 46 9 53 16 238
2017 SG-06 13 23 23 1 0 36 3 60 2 91
2017 SG-07 16 19 16 7 0 36 7 61 11 31
2017 SG-08 40 19 14 7 0 20 0 74 9 15
2014 SG 12 13 15 3 2 45 11 55 10 893
2014 SG-02 16 11 11 0 0 58 5 71 0 19
2014 SG-03 0 15 10 5 0 55 15 49 16 20
2014 SG-04 12 13 14 3 1 46 12 57 10 478
2014 SG-05 10 11 20 2 3 44 11 46 11 225
2014 SG-06 14 17 16 1 1 44 7 63 5 87
2014 SG-07 21 16 16 3 5 35 5 61 13 38
2014 SG-08 32 16 0 0 0 45 8 100 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 28 33 17 4 3 14 1 72 8 899
2018 SG-02 35 46 12 0 0 4 4 88 0 26
2018 SG-03 35 21 8 4 6 23 4 77 13 53
2018 SG-04 27 32 18 4 3 16 0 70 8 444
2018 SG-05 25 35 19 4 3 13 1 70 9 232
2018 SG-06 28 37 19 6 1 9 0 71 8 77
2018 SG-07 38 36 14 0 3 8 0 82 3 36
2018 SG-08 35 47 12 0 0 6 0 87 0 17
2017 SG 28 31 16 3 3 17 2 73 6 915
2017 SG-02 29 43 11 0 5 11 0 82 6 18
2017 SG-03 45 12 16 0 4 19 4 75 5 26
2017 SG-04 27 30 16 3 2 20 2 73 6 489
2017 SG-05 27 31 16 2 5 16 2 72 8 237
2017 SG-06 25 43 18 2 0 12 0 78 2 91
2017 SG-07 40 31 19 7 0 3 0 73 7 30
2017 SG-08 60 19 14 0 7 0 0 79 7 15
2014 SG 26 31 15 4 1 21 2 74 7 892
2014 SG-02 27 27 5 0 0 41 0 91 0 19
2014 SG-03 15 35 5 5 0 35 5 83 8 20
2014 SG-04 26 31 15 3 2 22 2 74 6 477
2014 SG-05 24 32 18 4 1 19 2 71 7 225
2014 SG-06 32 33 16 2 0 15 2 78 3 87
2014 SG-07 37 24 13 8 3 16 0 72 13 38
2014 SG-08 47 16 8 8 0 21 0 81 10 13
2011 SG 34 35 14 3 1 13 0 79 5 865
2011 SG-02 42 37 5 0 5 11 0 88 6 19
2011 SG-03 29 34 13 2 5 14 2 76 9 38
2011 SG-04 32 34 15 3 1 15 0 78 4 468
2011 SG-05 38 32 14 5 1 10 0 78 7 205
2011 SG-06 33 40 13 3 1 10 0 81 5 90
2011 SG-07 37 40 7 0 7 8 0 84 8 27
2011 SG-08 29 50 7 0 0 15 0 92 0 14
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 59 22 8 5 5 1 0 82 10 897
2018 SG-02 64 28 4 0 4 0 0 92 4 25
2018 SG-03 70 13 13 2 2 0 0 83 4 53
2018 SG-04 57 23 9 5 4 2 0 81 10 444
2018 SG-05 61 24 3 5 6 0 0 86 11 231
2018 SG-06 56 22 9 5 8 0 0 78 13 76
2018 SG-07 56 22 11 3 8 0 0 78 11 36
2018 SG-08 70 12 6 12 0 0 0 82 12 17
2017 SG 57 24 8 4 5 2 0 83 9 917
2017 SG-02 67 16 6 5 5 0 0 83 11 18
2017 SG-03 61 23 4 0 8 4 0 88 8 26
2017 SG-04 57 25 6 4 6 2 0 83 10 490
2017 SG-05 57 26 10 3 3 2 0 84 6 238
2017 SG-06 52 24 11 6 7 1 0 76 13 91
2017 SG-07 58 23 7 0 7 7 0 86 7 31
2017 SG-08 67 7 7 19 0 0 0 74 19 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 30 43 14 7 5 2 0 74 11 896
2018 SG-02 31 42 23 4 0 0 0 73 4 26
2018 SG-03 40 27 13 2 10 8 0 73 13 52
2018 SG-04 26 42 15 9 6 2 0 70 15 442
2018 SG-05 30 46 15 5 3 0 0 76 8 233
2018 SG-06 38 39 13 6 2 1 0 78 9 75
2018 SG-07 30 53 8 3 6 0 0 83 8 36
2018 SG-08 47 53 0 0 0 0 0 100 0 17
2017 SG 25 45 15 7 6 2 0 72 13 918
2017 SG-02 27 56 5 5 5 0 0 84 11 18
2017 SG-03 20 31 23 12 0 15 0 59 14 26
2017 SG-04 24 43 15 8 7 2 0 69 15 490
2017 SG-05 26 44 19 4 6 1 0 71 10 238
2017 SG-06 26 53 11 9 2 0 0 78 11 91
2017 SG-07 39 52 0 7 3 0 0 90 10 31
2017 SG-08 33 60 7 0 0 0 0 93 0 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 24 37 17 12 8 2 0 62 21 899
2018 SG-02 38 27 4 15 8 8 0 71 25 26
2018 SG-03 38 29 10 8 10 6 0 71 19 52
2018 SG-04 25 33 20 12 8 2 0 59 20 445
2018 SG-05 22 41 17 10 10 0 0 63 20 231
2018 SG-06 14 46 14 18 8 1 0 60 26 77
2018 SG-07 14 44 14 17 8 3 0 60 26 36
2018 SG-08 30 59 0 12 0 0 0 88 12 17
2017 SG 17 43 16 13 8 2 0 61 22 916
2017 SG-02 16 51 11 5 16 0 0 67 22 18
2017 SG-03 19 42 31 4 4 0 0 61 8 26
2017 SG-04 20 39 17 13 8 2 0 61 22 489
2017 SG-05 11 48 16 13 8 3 0 62 22 238
2017 SG-06 11 47 14 22 7 0 0 58 28 90
2017 SG-07 9 45 7 23 13 0 3 56 37 31
2017 SG-08 34 25 27 0 7 0 6 64 7 15

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 15 25 25 16 19 0 1 40 35 902
2018 SG-02 8 38 19 8 27 0 0 46 35 26
2018 SG-03 19 32 15 15 17 0 2 52 33 53
2018 SG-04 17 25 23 15 20 0 1 42 35 447
2018 SG-05 13 24 29 16 17 0 0 37 34 231
2018 SG-06 13 25 32 14 15 0 0 38 30 76
2018 SG-07 8 21 30 30 11 0 0 29 41 37
2018 SG-08 12 29 12 18 29 0 0 41 47 17
2017 SG 15 24 22 14 23 0 2 39 38 917
2017 SG-02 6 18 22 16 38 0 0 24 55 18
2017 SG-03 12 26 28 8 19 4 4 41 29 26
2017 SG-04 16 24 22 14 22 0 1 41 36 489
2017 SG-05 15 24 24 16 20 0 1 39 36 238
2017 SG-06 13 25 22 17 23 0 0 38 40 91
2017 SG-07 3 26 16 19 36 0 0 29 55 31
2017 SG-08 34 7 13 6 25 0 14 48 37 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 9 24 31 21 15 0 0 33 36 901
2018 SG-02 23 35 27 4 12 0 0 58 15 26
2018 SG-03 19 34 23 15 10 0 0 53 25 53
2018 SG-04 9 25 31 21 14 0 0 34 35 447
2018 SG-05 7 23 33 21 17 0 0 30 38 230
2018 SG-06 5 18 29 27 21 0 0 23 48 76
2018 SG-07 5 10 30 27 27 0 0 16 54 37
2018 SG-08 6 12 47 23 12 0 0 18 35 17
2017 SG 11 24 30 21 13 0 1 36 34 916
2017 SG-02 16 23 38 5 17 0 0 40 22 18
2017 SG-03 19 30 28 8 8 4 4 53 17 26
2017 SG-04 13 26 30 18 13 0 1 39 30 489
2017 SG-05 8 23 31 24 13 0 1 32 37 237
2017 SG-06 10 18 30 28 15 0 0 28 42 91
2017 SG-07 6 16 10 39 30 0 0 22 68 31
2017 SG-08 13 13 41 26 6 0 0 26 32 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 15 30 26 17 11 0 1 45 29 901
2018 SG-02 42 35 12 12 0 0 0 77 12 26
2018 SG-03 23 44 13 6 12 0 2 68 18 52
2018 SG-04 17 30 27 15 11 0 1 47 26 447
2018 SG-05 11 28 27 20 13 0 0 39 34 231
2018 SG-06 10 24 32 23 10 0 0 34 34 76
2018 SG-07 8 19 22 35 16 0 0 26 52 37
2018 SG-08 0 30 36 17 18 0 0 30 35 17
2017 SG 18 30 25 15 11 1 2 48 26 916
2017 SG-02 22 34 16 6 16 0 5 59 23 18
2017 SG-03 26 34 20 0 12 4 4 66 12 26
2017 SG-04 20 30 24 14 9 0 2 51 24 488
2017 SG-05 16 29 24 18 11 1 1 45 30 238
2017 SG-06 15 32 30 13 10 0 0 47 24 91
2017 SG-07 6 16 36 19 23 0 0 22 42 31
2017 SG-08 20 13 33 27 0 6 0 36 29 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 22 23 21 17 14 1 2 46 32 901
2018 SG-02 31 8 35 15 12 0 0 38 27 26
2018 SG-03 31 25 23 4 12 0 5 59 16 53
2018 SG-04 27 23 17 15 14 1 3 52 30 446
2018 SG-05 16 23 25 21 14 0 1 39 36 231
2018 SG-06 10 23 28 21 17 0 1 34 38 76
2018 SG-07 5 21 27 33 13 0 0 27 46 37
2018 SG-08 12 47 6 24 12 0 0 59 36 17
2017 SG 25 19 23 16 12 1 3 46 29 916
2017 SG-02 11 18 27 27 17 0 0 29 44 18
2017 SG-03 30 23 19 16 8 4 0 55 24 26
2017 SG-04 32 21 18 13 10 2 4 57 24 489
2017 SG-05 18 16 28 21 13 1 3 35 36 237
2017 SG-06 15 21 36 17 11 0 0 35 29 91
2017 SG-07 9 7 33 22 26 3 0 16 50 31
2017 SG-08 12 14 41 19 13 0 0 26 33 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 39 26 16 6 6 1 6 70 13 897
2018 SG-02 77 15 8 0 0 0 0 92 0 26
2018 SG-03 57 21 12 0 8 0 2 80 8 52
2018 SG-04 42 24 14 5 5 1 9 74 11 446
2018 SG-05 35 28 19 6 7 0 4 66 14 229
2018 SG-06 33 26 22 9 9 0 1 59 18 76
2018 SG-07 16 30 22 16 16 0 0 46 33 37
2018 SG-08 12 47 12 18 12 0 0 59 29 17
2017 SG 35 26 18 6 5 1 9 68 12 917
2017 SG-02 35 27 33 0 0 0 5 65 0 18
2017 SG-03 31 23 12 8 8 8 11 67 19 26
2017 SG-04 42 24 16 4 4 0 9 73 9 489
2017 SG-05 31 27 19 8 6 1 9 63 16 238
2017 SG-06 23 34 21 6 6 1 8 64 12 91
2017 SG-07 9 20 33 9 23 0 7 30 35 31
2017 SG-08 33 13 27 13 6 0 7 50 21 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 27 28 22 12 12 0 0 55 24 902
2018 SG-02 50 31 19 0 0 0 0 81 0 26
2018 SG-03 43 26 15 8 8 0 0 70 15 53
2018 SG-04 27 29 24 9 10 0 1 57 19 447
2018 SG-05 23 28 19 17 13 0 0 51 30 231
2018 SG-06 22 24 20 14 19 0 0 46 34 76
2018 SG-07 16 16 30 18 19 0 0 32 37 37
2018 SG-08 18 30 24 0 29 0 0 47 29 17
2017 SG 28 30 20 12 9 0 0 58 21 914
2017 SG-02 33 29 11 16 11 0 0 62 28 18
2017 SG-03 38 27 19 8 8 0 0 65 15 26
2017 SG-04 32 30 19 9 9 0 0 62 19 489
2017 SG-05 21 32 24 13 9 0 1 54 22 235
2017 SG-06 20 35 21 15 9 0 0 55 24 91
2017 SG-07 12 16 26 33 13 0 0 28 46 31
2017 SG-08 27 47 7 6 12 0 0 75 19 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 19 34 27 12 7 1 1 53 19 896
2018 SG-02 35 35 23 8 0 0 0 69 8 26
2018 SG-03 26 46 8 8 4 2 6 78 13 50
2018 SG-04 19 31 28 13 7 1 1 51 20 443
2018 SG-05 16 35 29 11 8 1 0 52 19 232
2018 SG-06 12 39 31 17 3 0 0 50 19 76
2018 SG-07 11 35 22 21 11 0 0 46 32 37
2018 SG-08 23 47 18 6 6 0 0 70 12 17
2017 SG 22 33 24 12 8 1 1 56 20 913
2017 SG-02 22 45 11 17 5 0 0 67 22 18
2017 SG-03 38 31 8 8 8 8 0 75 17 26
2017 SG-04 23 31 25 12 6 0 2 55 19 488
2017 SG-05 22 35 21 12 9 0 0 57 21 235
2017 SG-06 15 34 31 12 8 0 0 49 20 91
2017 SG-07 3 45 32 7 13 0 0 48 20 31
2017 SG-08 54 20 6 20 0 0 0 74 20 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 17 32 27 14 8 0 1 50 23 891
2018 SG-02 42 19 31 4 4 0 0 62 8 26
2018 SG-03 39 21 19 6 4 0 10 67 12 48
2018 SG-04 18 33 25 14 8 0 1 52 22 442
2018 SG-05 12 34 29 15 10 0 0 46 25 231
2018 SG-06 9 35 35 13 8 0 0 44 21 76
2018 SG-07 5 24 38 22 11 0 0 30 32 37
2018 SG-08 12 25 19 25 19 0 0 37 44 16
2017 SG 19 31 24 14 9 0 2 52 24 914
2017 SG-02 22 34 22 11 11 0 0 56 22 18
2017 SG-03 38 34 16 8 4 0 0 72 12 26
2017 SG-04 24 28 23 14 8 0 3 54 23 489
2017 SG-05 12 36 23 18 10 1 0 48 29 235
2017 SG-06 10 39 28 11 11 0 0 49 22 91
2017 SG-07 3 29 46 10 13 0 0 32 23 31
2017 SG-08 34 19 26 20 0 0 0 54 20 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 29 32 20 12 6 0 1 61 19 892
2018 SG-02 31 46 19 0 4 0 0 77 4 26
2018 SG-03 48 10 21 6 8 0 6 63 15 49
2018 SG-04 32 30 21 11 5 0 2 63 16 440
2018 SG-05 24 34 20 12 8 0 0 59 21 232
2018 SG-06 18 38 21 14 9 0 0 56 23 76
2018 SG-07 22 35 11 30 3 0 0 57 32 37
2018 SG-08 17 36 18 18 12 0 0 53 29 17
2017 SG 30 33 17 9 8 0 2 65 17 912
2017 SG-02 27 45 11 5 11 0 0 72 16 18
2017 SG-03 43 28 13 8 8 0 0 71 16 25
2017 SG-04 34 32 16 8 6 0 3 69 15 488
2017 SG-05 24 31 21 12 10 1 1 56 22 235
2017 SG-06 21 40 17 10 12 0 0 60 22 91
2017 SG-07 22 42 20 13 3 0 0 64 16 31
2017 SG-08 32 41 6 20 0 0 0 74 20 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 22 33 22 14 8 0 1 56 22 893
2018 SG-02 27 35 27 4 8 0 0 62 12 26
2018 SG-03 34 38 8 8 6 0 6 76 15 50
2018 SG-04 23 31 24 15 6 0 1 55 21 441
2018 SG-05 23 33 21 15 6 0 0 57 22 232
2018 SG-06 13 34 28 12 14 0 0 46 26 76
2018 SG-07 16 41 11 21 11 0 0 57 32 37
2018 SG-08 6 38 25 12 18 0 0 44 31 16
2017 SG 27 30 21 13 6 1 2 59 19 912
2017 SG-02 33 27 18 5 17 0 0 60 22 18
2017 SG-03 57 27 12 0 4 0 0 84 4 26
2017 SG-04 27 34 20 12 5 1 3 62 17 488
2017 SG-05 27 23 25 13 8 3 1 52 22 235
2017 SG-06 16 31 26 17 9 0 0 47 26 91
2017 SG-07 23 33 14 27 3 0 0 56 31 30
2017 SG-08 54 7 26 12 0 0 0 61 12 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 49 26 12 6 4 0 2 77 10 890
2018 SG-02 73 19 4 4 0 0 0 92 4 26
2018 SG-03 50 27 10 6 2 0 4 80 9 48
2018 SG-04 50 24 14 5 4 0 2 76 10 442
2018 SG-05 52 27 10 7 4 0 1 79 11 229
2018 SG-06 41 35 13 4 5 0 2 77 9 76
2018 SG-07 38 27 11 16 8 0 0 65 24 37
2018 SG-08 41 29 18 0 12 0 0 70 12 17
2017 SG 50 25 13 7 3 0 2 77 10 914
2017 SG-02 44 27 18 11 0 0 0 71 11 18
2017 SG-03 57 23 8 4 4 0 4 84 8 26
2017 SG-04 50 26 13 5 3 0 2 78 8 490
2017 SG-05 49 24 13 9 2 0 3 75 11 235
2017 SG-06 48 24 17 10 1 0 0 72 11 91
2017 SG-07 48 22 16 10 0 0 3 73 10 31
2017 SG-08 57 22 7 13 0 0 0 79 13 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 65 16 6 3 4 1 6 87 7 895
2018 SG-02 69 15 4 0 12 0 0 85 12 26
2018 SG-03 64 20 0 4 4 0 8 91 9 50
2018 SG-04 63 16 6 3 4 1 6 86 7 442
2018 SG-05 68 13 5 3 4 0 6 87 8 232
2018 SG-06 59 19 9 1 3 1 8 86 4 76
2018 SG-07 75 19 5 0 0 0 0 95 0 37
2018 SG-08 82 0 12 0 6 0 0 82 6 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 71 13 6 3 4 1 3 87 7 892
2018 SG-02 73 15 0 4 4 0 4 92 8 26
2018 SG-03 75 13 0 2 6 0 4 91 9 48
2018 SG-04 70 13 7 2 3 1 4 87 6 442
2018 SG-05 71 11 5 3 6 1 4 86 9 231
2018 SG-06 69 18 5 7 1 0 0 87 8 76
2018 SG-07 75 11 3 8 3 0 0 86 11 37
2018 SG-08 76 12 12 0 0 0 0 88 0 17
2017 SG 72 13 5 3 3 1 3 89 6 918
2017 SG-02 62 21 6 0 11 0 0 83 11 18
2017 SG-03 69 15 8 0 4 0 4 88 4 26
2017 SG-04 73 11 5 4 2 1 4 89 7 490
2017 SG-05 71 15 5 4 3 0 3 88 6 238
2017 SG-06 66 22 6 2 1 1 2 91 3 91
2017 SG-07 71 13 3 3 7 0 3 87 10 31
2017 SG-08 94 6 0 0 0 0 0 100 0 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 58 26 10 3 2 0 1 85 5 898
2018 SG-02 58 23 8 8 4 0 0 81 12 26
2018 SG-03 61 29 6 0 2 0 2 92 2 52
2018 SG-04 61 26 7 3 2 0 2 88 5 445
2018 SG-05 57 23 14 3 3 0 1 80 6 231
2018 SG-06 42 37 16 3 3 0 0 79 5 76
2018 SG-07 58 31 8 3 0 0 0 89 3 36
2018 SG-08 64 12 6 12 0 0 6 81 12 17
2017 SG 60 24 8 3 2 0 2 87 5 916
2017 SG-02 35 32 22 5 5 0 0 67 11 18
2017 SG-03 61 16 8 4 8 0 4 80 12 26
2017 SG-04 64 20 8 3 2 0 3 87 5 489
2017 SG-05 55 30 10 2 2 0 2 86 3 238
2017 SG-06 54 35 4 3 2 0 1 90 6 91
2017 SG-07 66 20 7 3 3 0 0 86 7 30
2017 SG-08 61 39 0 0 0 0 0 100 0 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 59 18 10 6 5 0 1 78 11 897
2018 SG-02 69 19 0 8 4 0 0 88 12 26
2018 SG-03 79 4 4 6 6 0 2 84 12 52
2018 SG-04 57 21 10 5 5 0 2 79 10 443
2018 SG-05 59 16 12 7 6 0 1 75 13 233
2018 SG-06 59 19 9 10 3 0 0 78 13 76
2018 SG-07 49 31 14 3 3 0 0 80 6 35
2018 SG-08 59 6 18 0 12 0 6 68 13 17
2017 SG 60 19 8 5 5 1 2 81 11 915
2017 SG-02 57 21 5 6 11 0 0 78 17 18
2017 SG-03 73 12 4 0 8 0 4 88 8 26
2017 SG-04 62 17 7 5 5 1 2 81 11 487
2017 SG-05 59 19 10 6 3 1 2 80 10 238
2017 SG-06 55 26 9 4 6 0 1 81 10 91
2017 SG-07 54 20 13 6 7 0 0 74 13 31
2017 SG-08 33 40 7 20 0 0 0 73 20 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 49 10 5 3 1 0 32 87 6 891
2018 SG-02 65 12 0 4 0 0 19 95 5 26
2018 SG-03 72 2 0 0 2 0 24 97 3 51
2018 SG-04 50 6 1 1 0 0 41 95 3 440
2018 SG-05 48 10 5 3 1 0 33 87 6 231
2018 SG-06 28 32 17 9 5 0 8 66 16 75
2018 SG-07 48 11 20 8 6 0 8 63 15 36
2018 SG-08 41 24 17 12 0 0 6 69 13 17
2017 SG 49 10 4 3 1 0 33 89 5 916
2017 SG-02 38 16 6 0 5 0 35 83 8 18
2017 SG-03 76 12 0 0 0 0 12 100 0 25
2017 SG-04 50 5 1 0 0 0 42 96 1 490
2017 SG-05 49 12 4 2 0 0 33 92 3 238
2017 SG-06 41 24 15 13 1 0 6 69 16 90
2017 SG-07 35 26 10 16 3 0 9 68 22 31
2017 SG-08 40 39 7 13 0 0 0 80 13 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 57 25 11 3 1 0 3 84 5 894
2018 SG-02 62 31 4 0 4 0 0 92 4 26
2018 SG-03 68 18 6 2 2 0 4 90 4 50
2018 SG-04 54 24 13 3 1 0 4 81 5 444
2018 SG-05 63 23 8 2 1 0 3 89 3 232
2018 SG-06 48 38 8 4 3 0 0 85 7 74
2018 SG-07 47 33 11 6 0 0 3 83 6 36
2018 SG-08 53 23 18 6 0 0 0 77 6 17
2017 SG 57 24 10 3 2 0 5 85 5 912
2017 SG-02 22 33 22 13 5 0 5 58 19 18
2017 SG-03 72 12 8 0 0 0 9 91 0 25
2017 SG-04 56 24 10 3 2 0 5 85 5 487
2017 SG-05 59 24 9 3 1 0 4 86 4 237
2017 SG-06 60 23 9 1 2 0 4 87 4 90
2017 SG-07 61 26 10 0 0 3 0 90 0 31
2017 SG-08 67 26 7 0 0 0 0 93 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 67 19 4 3 4 0 3 89 7 900
2018 SG-02 31 35 12 12 8 0 4 68 20 26
2018 SG-03 67 12 6 8 4 0 4 82 12 52
2018 SG-04 62 22 4 3 4 1 3 88 8 445
2018 SG-05 75 14 4 1 3 0 3 91 4 233
2018 SG-06 83 14 1 0 0 0 1 99 0 76
2018 SG-07 64 25 3 6 3 0 0 89 8 36
2018 SG-08 77 17 0 0 0 0 6 100 0 17
2017 SG 65 18 6 3 4 1 4 87 7 917
2017 SG-02 16 43 11 5 24 0 0 60 29 18
2017 SG-03 61 16 7 4 4 4 4 83 9 25
2017 SG-04 60 18 7 4 5 1 5 83 10 490
2017 SG-05 71 16 5 0 2 1 4 92 3 238
2017 SG-06 75 20 1 0 2 0 2 97 2 91
2017 SG-07 71 23 0 0 0 7 0 100 0 31
2017 SG-08 94 0 0 6 0 0 0 94 6 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 47 31 14 3 3 0 2 80 6 899
2018 SG-02 38 42 12 8 0 0 0 81 8 26
2018 SG-03 54 33 11 0 2 0 0 87 2 52
2018 SG-04 44 31 16 3 3 0 3 77 6 444
2018 SG-05 49 31 13 3 3 0 1 81 6 233
2018 SG-06 46 32 15 3 3 0 1 79 5 76
2018 SG-07 53 33 11 3 0 0 0 87 3 36
2018 SG-08 59 24 0 12 6 0 0 82 18 17
2017 SG 49 28 14 3 2 1 3 81 5 918
2017 SG-02 22 45 17 0 5 0 11 75 6 18
2017 SG-03 64 24 4 0 4 0 4 92 4 26
2017 SG-04 45 30 15 4 2 1 4 78 6 490
2017 SG-05 49 27 15 3 1 1 3 80 5 238
2017 SG-06 60 27 10 2 1 0 0 87 3 91
2017 SG-07 68 26 3 0 3 0 0 93 3 31
2017 SG-08 81 6 6 6 0 0 0 88 6 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 10 30 40 15 5 0 0 40 20 905
2018 SG-02 15 54 23 4 4 0 0 69 8 26
2018 SG-03 17 41 30 8 4 0 0 58 12 53
2018 SG-04 11 31 43 11 4 0 0 42 15 447
2018 SG-05 10 27 38 19 6 0 0 37 25 233
2018 SG-06 6 24 44 20 5 0 0 30 26 77
2018 SG-07 10 5 46 33 5 0 0 16 38 37
2018 SG-08 6 30 30 29 6 0 0 36 35 17
2017 SG 10 30 38 16 5 0 0 40 21 915
2017 SG-02 5 40 32 17 5 0 0 46 22 18
2017 SG-03 19 47 23 8 4 0 0 66 12 26
2017 SG-04 11 34 35 14 6 0 0 45 20 487
2017 SG-05 8 26 47 16 3 0 0 34 19 238
2017 SG-06 11 17 45 22 5 0 0 28 27 91
2017 SG-07 6 16 30 33 16 0 0 22 49 31
2017 SG-08 0 54 20 19 0 6 0 58 21 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 9 19 39 24 10 0 0 33 28 894
2018 SG-02 4 15 35 27 19 0 0 46 19 26
2018 SG-03 10 12 38 21 19 0 0 40 21 52
2018 SG-04 7 18 38 26 11 0 0 36 25 442
2018 SG-05 10 17 42 24 7 0 0 30 27 232
2018 SG-06 15 22 37 20 7 0 0 27 36 73
2018 SG-07 8 43 36 5 7 0 0 13 52 37
2018 SG-08 6 35 36 18 6 0 0 24 41 17
2017 SG 9 17 40 24 9 0 0 33 26 918
2017 SG-02 17 5 32 33 13 0 0 46 22 18
2017 SG-03 8 8 31 38 15 0 0 54 16 26
2017 SG-04 8 15 38 27 11 0 0 38 23 490
2017 SG-05 9 18 44 21 8 0 0 29 27 238
2017 SG-06 9 23 45 16 6 0 0 23 32 91
2017 SG-07 13 46 36 3 3 0 0 6 59 31
2017 SG-08 6 7 60 21 0 6 0 22 14 15
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 21 27 23 13 14 3 0 22 78 901
2018 SG-02 23 23 8 23 19 0 4 24 76 26
2018 SG-03 34 21 25 6 10 4 0 36 64 52
2018 SG-04 24 26 19 13 14 4 1 25 75 448
2018 SG-05 13 28 31 14 14 2 0 13 87 229
2018 SG-06 21 31 23 12 13 0 0 21 79 77
2018 SG-07 19 26 30 14 8 3 0 20 80 37
2018 SG-08 35 12 12 12 24 6 0 37 63 17
2017 SG 17 24 23 14 17 5 0 18 82 917
2017 SG-02 14 23 23 17 23 0 0 14 86 17
2017 SG-03 31 19 19 12 15 0 4 32 68 26
2017 SG-04 19 23 21 13 18 6 0 20 80 490
2017 SG-05 13 25 26 16 14 6 0 14 86 238
2017 SG-06 9 33 27 13 17 2 0 9 91 91
2017 SG-07 16 19 26 16 16 6 0 17 83 31
2017 SG-08 39 27 21 6 0 7 0 42 58 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SG 23 677
2018 SG-02 32 19
2018 SG-03 41 32
2018 SG-04 26 321
2018 SG-05 16 195
2018 SG-06 25 60
2018 SG-07 10 29
2018 SG-08 50 10
2017 SG 20 705
2017 SG-02 54 15
2017 SG-03 29 17
2017 SG-04 21 362
2017 SG-05 17 191
2017 SG-06 19 81
2017 SG-07 8 24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SG 42 677
2018 SG-02 32 19
2018 SG-03 50 32
2018 SG-04 44 321
2018 SG-05 38 195
2018 SG-06 36 60
2018 SG-07 48 29
2018 SG-08 60 10
2017 SG 46 705
2017 SG-02 73 15
2017 SG-03 54 17
2017 SG-04 48 362
2017 SG-05 42 191
2017 SG-06 36 81
2017 SG-07 55 24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SG 26 677
2018 SG-02 42 19
2018 SG-03 22 32
2018 SG-04 25 321
2018 SG-05 30 195
2018 SG-06 23 60
2018 SG-07 20 29
2018 SG-08 40 10
2017 SG 23 705
2017 SG-02 40 15
2017 SG-03 30 17
2017 SG-04 23 362
2017 SG-05 21 191
2017 SG-06 21 81
2017 SG-07 25 24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SG 37 677
2018 SG-02 37 19
2018 SG-03 13 32
2018 SG-04 34 321
2018 SG-05 39 195
2018 SG-06 55 60
2018 SG-07 49 29
2018 SG-08 70 10
2017 SG 40 705
2017 SG-02 33 15
2017 SG-03 30 17
2017 SG-04 33 362
2017 SG-05 44 191
2017 SG-06 53 81
2017 SG-07 54 24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SG 11 677
2018 SG-02 5 19
2018 SG-03 3 32
2018 SG-04 12 321
2018 SG-05 13 195
2018 SG-06 10 60
2018 SG-07 0 29
2018 SG-08 20 10
2017 SG 9 705
2017 SG-02 13 15
2017 SG-03 0 17
2017 SG-04 8 362
2017 SG-05 14 191
2017 SG-06 4 81
2017 SG-07 4 24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SG 48 677
2018 SG-02 26 19
2018 SG-03 19 32
2018 SG-04 46 321
2018 SG-05 50 195
2018 SG-06 66 60
2018 SG-07 52 29
2018 SG-08 70 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SG 25 677
2018 SG-02 26 19
2018 SG-03 28 32
2018 SG-04 29 321
2018 SG-05 23 195
2018 SG-06 16 60
2018 SG-07 17 29
2018 SG-08 50 10
2017 SG 47 705
2017 SG-02 40 15
2017 SG-03 47 17
2017 SG-04 48 362
2017 SG-05 45 191
2017 SG-06 40 81
2017 SG-07 50 24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SG 4 35 22 13 7 21 660
2018 SG-02 11 22 33 0 11 22 18
2018 SG-03 6 53 22 9 0 9 32
2018 SG-04 4 34 21 12 6 22 311
2018 SG-05 2 35 24 14 8 18 192
2018 SG-06 2 42 18 17 7 15 59
2018 SG-07 4 22 14 29 4 29 28
2018 SG-08 10 10 10 0 10 60 10
2017 SG 3 44 23 11 5 14 693
2017 SG-02 0 53 20 13 7 7 15
2017 SG-03 0 52 25 6 6 12 17
2017 SG-04 3 44 24 10 6 14 357
2017 SG-05 5 43 22 11 5 13 186
2017 SG-06 4 50 27 7 3 10 79
2017 SG-07 0 33 21 16 4 25 24

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SG 30 70 673
2018 SG-02 37 63 19
2018 SG-03 50 50 32
2018 SG-04 34 66 320
2018 SG-05 23 77 194
2018 SG-06 32 68 60
2018 SG-07 14 86 26
2018 SG-08 0 100 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 36 19 16 9 9 1 9 61 20 905
2018 SG-02 54 19 15 0 0 4 8 83 0 26
2018 SG-03 23 19 19 9 0 0 30 59 13 53
2018 SG-04 35 19 15 9 9 2 10 62 21 448
2018 SG-05 37 17 19 10 12 1 5 57 23 232
2018 SG-06 36 22 15 11 5 0 10 65 18 77
2018 SG-07 35 21 25 5 11 3 0 58 17 37
2018 SG-08 41 24 6 6 23 0 0 65 29 17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 9 20 20 20 23 2 5 32 46 677
2018 SG-02 16 32 5 11 26 11 0 53 41 19
2018 SG-03 19 16 13 28 19 0 6 37 50 32
2018 SG-04 11 20 19 18 24 2 6 34 45 320
2018 SG-05 7 19 20 24 23 1 6 28 50 195
2018 SG-06 8 18 32 18 18 2 5 28 38 60
2018 SG-07 0 30 31 10 24 0 3 31 36 29
2018 SG-08 0 10 20 10 60 0 0 10 70 10
2017 SG 9 18 18 20 25 3 8 30 50 706
2017 SG-02 13 26 13 20 27 0 0 40 47 15
2017 SG-03 13 29 12 12 18 12 6 50 36 17
2017 SG-04 10 20 17 17 26 2 8 33 48 362
2017 SG-05 8 18 19 21 21 4 8 30 49 192
2017 SG-06 6 13 17 27 27 2 7 21 60 81
2017 SG-07 4 0 24 13 46 4 8 5 67 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SG 4 8 14 22 47 2 3 13 73 678
2018 SG-02 5 16 11 16 53 0 0 21 68 19
2018 SG-03 6 6 19 12 50 0 6 13 66 32
2018 SG-04 5 8 15 21 44 2 4 14 69 321
2018 SG-05 2 10 10 25 51 1 2 12 78 196
2018 SG-06 3 5 21 26 44 2 0 8 71 60
2018 SG-07 0 3 11 32 51 4 0 3 86 28
2018 SG-08 0 10 10 0 80 0 0 10 80 10
2017 SG 2 8 12 18 50 3 7 12 76 704
2017 SG-02 0 6 0 20 74 0 0 6 94 15
2017 SG-03 0 17 18 13 41 12 0 19 61 17
2017 SG-04 2 9 11 17 51 2 7 12 75 361
2017 SG-05 3 9 13 21 44 3 8 13 72 191
2017 SG-06 3 5 10 23 50 1 9 9 81 81
2017 SG-07 4 0 8 13 67 4 4 5 87 24
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