2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - SC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 37 47 9 5 2 0 0 83 8 398
2018 SC-01 45 36 9 9 0 0 0 82 9 11
2018 SC-02 38 37 15 10 0 0 0 75 10 60
2018 SC-03 37 50 6 3 3 0 0 88 6 212
2018 SC-04 37 48 8 3 3 0 0 85 7 36
2018 SC-05 28 46 11 8 7 0 0 74 15 35
2017 SC 51 39 6 2 2 0 0 90 4 89
2017 SC-02 36 45 0 9 10 0 0 81 19 12
2017 SC-03 58 33 10 0 0 0 0 90 0 35
2017 SC-04 62 22 9 2 3 2 0 86 5 24
2017 SC-05 37 63 0 0 0 0 0 100 0 12
2014 SC 39 41 11 5 4 0 0 80 9 331
2014 SC-02 30 55 3 6 5 0 0 85 12 42
2014 SC-03 36 43 16 3 2 0 0 79 5 140
2014 SC-04 30 41 11 8 9 0 0 72 17 42
2014 SC-05 63 27 0 3 7 0 0 90 10 17
2011 SC 38 38 15 6 3 0 0 76 9 627
2011 SC-02 32 46 16 5 1 0 0 77 7 135
2011 SC-03 44 33 14 5 4 0 0 77 9 243
2011 SC-04 25 39 26 5 5 0 0 64 10 57
2011 SC-05 35 34 15 9 6 0 0 69 16 46
2008 SC 39 42 10 6 3 0 0 81 8 442
2008 SC-02 37 43 12 6 1 1 0 81 7 94
2008 SC-03 42 37 11 6 4 1 0 79 10 190
2008 SC-04 26 57 8 6 3 0 0 83 9 48
2008 SC-05 46 44 3 3 3 0 0 91 6 33
2008 SC-06 57 21 11 11 0 0 0 79 11 10

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 23 41 17 12 7 0 0 63 19 402
2018 SC-01 36 55 0 0 9 0 0 91 9 11
2018 SC-02 23 40 13 12 12 0 0 63 23 60
2018 SC-03 23 42 18 13 4 0 0 65 17 214
2018 SC-04 26 42 13 9 9 0 0 68 19 36
2018 SC-05 21 35 14 9 21 0 0 56 30 36
2017 SC 25 35 17 11 11 0 2 61 22 89
2017 SC-02 27 27 18 0 28 0 0 54 28 12
2017 SC-03 26 35 19 13 3 0 3 63 17 35
2017 SC-04 34 6 3 22 35 0 0 40 57 24
2017 SC-05 12 50 25 13 0 0 0 62 13 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 57 33 7 2 2 0 0 90 3 402
2018 SC-01 64 36 0 0 0 0 0 100 0 11
2018 SC-02 57 33 8 0 2 0 0 90 2 60
2018 SC-03 58 33 6 1 1 0 0 91 3 214
2018 SC-04 55 36 6 3 0 0 0 91 3 36
2018 SC-05 48 33 9 4 6 0 0 81 10 36
2017 SC 68 24 4 0 2 0 2 93 2 89
2017 SC-02 81 0 9 0 10 0 0 81 10 12
2017 SC-03 64 29 3 0 0 0 3 96 0 35
2017 SC-04 78 12 5 3 2 0 0 90 5 24
2017 SC-05 51 47 1 0 0 0 0 99 0 12
2014 SC 68 25 5 2 0 0 0 93 2 331
2014 SC-02 65 32 3 0 0 0 0 97 0 42
2014 SC-03 64 28 5 2 1 0 0 92 3 141
2014 SC-04 65 28 3 3 1 0 0 93 4 42
2014 SC-05 86 14 0 0 0 0 0 100 0 17
2011 SC 59 32 5 3 1 0 0 91 4 628
2011 SC-02 58 33 8 1 0 0 0 91 1 135
2011 SC-03 59 33 3 2 2 0 0 93 4 243
2011 SC-04 49 41 4 3 2 0 0 90 6 57
2011 SC-05 60 31 4 2 2 0 0 91 4 46

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 47 41 7 3 2 0 0 88 4 401
2018 SC-01 64 27 0 9 0 0 0 91 9 11
2018 SC-02 50 38 5 5 2 0 0 88 7 60
2018 SC-03 44 44 9 1 1 0 0 88 2 214
2018 SC-04 54 36 6 3 0 0 0 91 3 36
2018 SC-05 45 40 5 3 6 0 0 86 9 36
2017 SC 58 29 7 4 2 0 0 87 6 89
2017 SC-02 54 27 0 9 10 0 0 81 19 12
2017 SC-03 61 23 13 3 0 0 0 84 3 35
2017 SC-04 53 36 6 3 2 0 0 89 5 24
2017 SC-05 37 62 1 0 0 0 0 99 0 12
2014 SC 51 35 9 3 2 0 0 86 5 331
2014 SC-02 48 45 0 3 3 0 0 94 6 42
2014 SC-03 47 39 11 1 1 0 0 87 2 141
2014 SC-04 49 27 13 7 1 1 0 78 9 42
2014 SC-05 76 17 0 7 0 0 0 93 7 17
2011 SC 45 40 9 4 1 0 0 86 5 627
2011 SC-02 41 44 8 5 1 1 0 86 6 135
2011 SC-03 51 35 10 3 1 0 0 86 4 243
2011 SC-04 29 56 8 5 2 0 0 85 8 57
2011 SC-05 47 35 9 4 4 0 0 83 9 46
2008 SC 50 38 7 4 1 1 0 88 5 445
2008 SC-02 52 37 9 1 0 1 0 90 1 95
2008 SC-03 51 35 6 6 1 1 0 88 6 191
2008 SC-04 34 55 5 3 3 0 0 89 6 48
2008 SC-05 51 33 13 0 3 0 0 84 3 34
2008 SC-06 57 21 11 0 11 0 0 79 11 10

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 24 39 20 10 7 1 0 63 17 408
2018 SC-01 27 55 18 0 0 0 0 82 0 11
2018 SC-02 31 39 15 13 2 2 0 70 15 62
2018 SC-03 22 39 21 9 7 2 0 62 17 218
2018 SC-04 11 47 24 7 10 0 0 58 18 36
2018 SC-05 27 32 11 21 10 0 0 59 31 36
2017 SC 22 32 21 14 11 0 0 54 25 89
2017 SC-02 18 45 18 0 19 0 0 63 19 12
2017 SC-03 29 23 29 10 10 0 0 52 19 35
2017 SC-04 17 23 14 22 24 0 0 40 45 24
2017 SC-05 12 37 13 36 3 0 0 49 38 12
2014 SC 27 33 21 8 10 1 0 61 18 333
2014 SC-02 26 30 18 12 12 3 0 57 24 42
2014 SC-03 22 36 24 9 8 1 0 58 18 143
2014 SC-04 15 34 28 13 11 0 0 48 24 42
2014 SC-05 43 27 0 7 23 0 0 70 30 17
2011 SC 20 36 17 15 10 1 0 57 25 626
2011 SC-02 23 37 15 16 8 1 0 61 24 135
2011 SC-03 19 39 17 13 9 2 0 60 23 243
2011 SC-04 10 31 20 22 16 0 0 42 38 57
2011 SC-05 23 32 18 9 18 0 0 56 27 45

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 22 38 21 13 6 1 0 60 18 409
2018 SC-01 27 45 0 18 0 9 0 80 20 11
2018 SC-02 30 35 17 16 2 0 0 65 17 63
2018 SC-03 20 41 23 10 7 0 0 61 17 219
2018 SC-04 12 40 29 10 6 2 0 53 17 36
2018 SC-05 27 30 14 21 8 0 0 57 29 35
2017 SC 25 32 24 8 12 0 0 57 19 89
2017 SC-02 36 27 9 18 10 0 0 63 28 12
2017 SC-03 29 26 26 7 13 0 0 55 19 35
2017 SC-04 16 23 28 7 25 0 0 39 33 24
2017 SC-05 12 37 47 1 3 0 0 49 4 12
2014 SC 21 35 22 11 10 1 0 57 21 333
2014 SC-02 20 34 23 12 9 3 0 55 21 42
2014 SC-03 18 37 24 12 8 1 0 55 21 143
2014 SC-04 8 40 27 15 10 0 0 48 25 42
2014 SC-05 35 20 14 0 30 0 0 56 30 17
2011 SC 18 34 19 11 18 1 0 53 28 623
2011 SC-02 21 33 19 8 18 1 1 55 26 134
2011 SC-03 18 34 21 12 14 2 0 53 26 242
2011 SC-04 10 22 17 19 31 0 0 33 50 57
2011 SC-05 17 48 13 0 23 0 0 65 23 44
2008 SC 22 37 21 10 8 1 1 60 19 439
2008 SC-02 27 38 21 6 8 0 1 65 14 94
2008 SC-03 21 37 20 11 9 2 1 60 20 188
2008 SC-04 18 35 20 17 10 0 0 53 28 48
2008 SC-05 18 40 27 9 3 0 3 60 12 34
2008 SC-06 25 32 11 21 11 0 0 57 32 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 27 32 20 10 8 3 0 61 19 408
2018 SC-01 36 36 9 18 0 0 0 73 18 11
2018 SC-02 35 33 13 8 8 3 0 70 16 63
2018 SC-03 25 33 20 11 9 2 0 58 21 218
2018 SC-04 22 30 32 6 0 10 0 58 7 36
2018 SC-05 21 27 20 14 18 0 0 48 32 36
2017 SC 23 35 22 7 11 2 0 59 18 89
2017 SC-02 45 36 0 0 19 0 0 81 19 12
2017 SC-03 23 32 26 10 10 0 0 55 19 35
2017 SC-04 3 32 25 3 21 14 2 42 28 24
2017 SC-05 25 38 36 0 1 0 0 63 1 12
2014 SC 29 22 23 14 8 2 2 53 23 333
2014 SC-02 32 20 16 23 6 3 0 53 30 42
2014 SC-03 23 18 30 16 8 2 3 43 26 143
2014 SC-04 29 32 22 8 9 0 0 62 17 42
2014 SC-05 34 14 14 0 30 0 7 52 33 17
2011 SC 25 26 19 14 10 5 1 54 25 626
2011 SC-02 22 27 19 15 12 4 1 52 29 135
2011 SC-03 26 27 22 11 8 5 0 57 20 242
2011 SC-04 19 19 20 29 10 3 0 39 40 57
2011 SC-05 27 30 13 9 14 7 0 61 25 45
2008 SC 25 28 22 9 9 4 2 57 20 438
2008 SC-02 23 28 25 6 9 8 1 56 16 94
2008 SC-03 24 31 21 10 8 3 3 58 20 188
2008 SC-04 24 30 16 20 7 2 0 56 28 48
2008 SC-05 31 32 19 3 9 3 3 67 13 33
2008 SC-06 46 11 11 0 21 11 0 64 24 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 38 37 13 7 3 1 0 76 11 405
2018 SC-01 64 27 0 0 9 0 0 91 9 11
2018 SC-02 33 33 17 10 5 2 0 68 15 63
2018 SC-03 42 38 9 8 1 1 0 81 10 214
2018 SC-04 28 43 22 0 7 0 0 71 7 36
2018 SC-05 28 36 20 8 9 0 0 63 17 36
2017 SC 43 29 9 10 6 2 2 74 16 89
2017 SC-02 36 36 1 18 9 0 0 72 27 12
2017 SC-03 48 29 13 6 0 0 3 80 7 35
2017 SC-04 35 25 5 1 21 14 0 69 25 24
2017 SC-05 37 24 3 24 13 0 0 61 37 12
2014 SC 37 34 13 8 6 1 0 73 14 334
2014 SC-02 40 48 6 3 1 3 0 90 4 42
2014 SC-03 35 30 15 9 8 1 1 67 17 143
2014 SC-04 26 33 17 15 11 0 0 58 25 42
2014 SC-05 43 44 3 0 10 0 0 87 10 17
2011 SC 31 37 14 10 6 2 1 69 16 630
2011 SC-02 27 40 19 7 4 2 1 69 12 135
2011 SC-03 36 36 13 10 5 1 0 72 15 244
2011 SC-04 23 29 8 29 8 0 2 54 38 57
2011 SC-05 32 39 13 2 14 0 0 71 16 46
2008 SC 32 36 16 8 8 1 0 69 15 443
2008 SC-02 34 41 13 5 8 0 0 75 13 95
2008 SC-03 29 37 18 9 7 1 0 66 16 190
2008 SC-04 28 34 11 16 11 1 0 63 26 49
2008 SC-05 43 30 12 3 9 0 3 75 12 34
2008 SC-06 46 43 11 0 0 0 0 89 0 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 35 38 13 9 3 1 0 74 13 406
2018 SC-01 36 45 9 0 9 0 0 82 9 11
2018 SC-02 33 35 19 10 3 0 0 68 13 63
2018 SC-03 39 37 11 10 2 1 0 77 13 215
2018 SC-04 22 50 8 14 6 0 0 72 20 36
2018 SC-05 30 29 26 4 8 3 0 61 12 36
2017 SC 46 27 11 8 7 0 0 74 15 89
2017 SC-02 45 27 1 9 18 0 0 72 27 12
2017 SC-03 48 26 16 6 3 0 0 74 10 35
2017 SC-04 52 25 6 2 16 0 0 77 17 24
2017 SC-05 37 36 3 25 0 0 0 72 25 12
2014 SC 34 40 13 8 5 0 0 74 13 333
2014 SC-02 42 38 12 3 5 0 0 79 8 42
2014 SC-03 30 42 13 8 7 0 0 73 14 142
2014 SC-04 22 38 16 18 6 0 0 61 23 42
2014 SC-05 60 20 7 10 3 0 0 80 13 17
2011 SC 30 40 11 13 6 1 0 70 19 628
2011 SC-02 21 46 13 14 5 1 0 68 19 135
2011 SC-03 34 36 14 11 5 0 0 70 16 243
2011 SC-04 23 29 15 26 4 3 0 53 31 57
2011 SC-05 30 46 0 10 14 0 0 76 24 46
2008 SC 34 39 10 9 9 0 0 73 17 444
2008 SC-02 39 41 7 7 7 0 0 79 14 95
2008 SC-03 30 42 10 10 7 1 0 73 17 190
2008 SC-04 29 41 8 10 11 1 0 70 22 49
2008 SC-05 31 45 0 6 15 0 3 78 22 34
2008 SC-06 57 21 0 21 0 0 0 79 21 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 43 36 9 7 5 0 0 79 12 405
2018 SC-01 45 45 0 0 9 0 0 91 9 11
2018 SC-02 37 41 8 11 3 0 0 78 14 63
2018 SC-03 48 33 9 7 2 1 0 81 10 215
2018 SC-04 32 45 9 0 14 0 0 77 14 35
2018 SC-05 33 38 13 3 13 0 0 71 15 36
2017 SC 46 25 11 9 7 0 2 73 17 89
2017 SC-02 45 27 0 0 28 0 0 72 28 12
2017 SC-03 51 23 13 10 0 0 3 77 10 35
2017 SC-04 49 23 4 6 17 0 0 72 24 24
2017 SC-05 37 24 13 25 1 0 0 61 26 12
2014 SC 39 36 13 7 5 0 1 75 12 331
2014 SC-02 48 31 17 3 1 0 0 79 3 42
2014 SC-03 36 40 8 9 5 0 1 78 14 140
2014 SC-04 26 36 18 11 11 0 0 61 21 42
2014 SC-05 53 30 7 0 10 0 0 83 10 17

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 22 37 18 11 8 4 0 62 19 404
2018 SC-01 36 36 18 0 0 9 0 80 0 11
2018 SC-02 24 27 19 13 6 8 2 57 21 62
2018 SC-03 24 36 21 9 5 4 0 63 15 214
2018 SC-04 12 35 18 21 12 2 0 49 33 37
2018 SC-05 30 39 5 8 17 0 0 69 25 35
2017 SC 23 36 12 17 12 2 0 59 29 89
2017 SC-02 36 36 0 9 19 0 0 72 28 12
2017 SC-03 19 36 16 16 10 3 0 57 27 35
2017 SC-04 14 39 16 2 30 0 0 53 31 24
2017 SC-05 24 26 12 38 0 0 0 50 38 12
2014 SC 23 28 20 14 10 3 0 53 26 328
2014 SC-02 33 33 8 8 9 5 3 72 19 42
2014 SC-03 17 27 26 15 10 4 0 46 27 141
2014 SC-04 21 28 20 19 12 0 0 49 31 42
2014 SC-05 23 17 31 15 14 0 0 40 29 16
2011 SC 13 28 21 12 21 4 1 43 35 629
2011 SC-02 15 36 18 7 19 4 1 54 28 135
2011 SC-03 13 24 27 11 21 4 0 38 33 244
2011 SC-04 7 17 22 19 30 4 0 25 52 57
2011 SC-05 6 32 22 12 25 2 0 40 37 46

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 23 31 18 14 11 2 0 55 26 403
2018 SC-01 27 18 27 18 0 9 0 50 20 11
2018 SC-02 31 34 13 6 10 5 2 69 17 62
2018 SC-03 23 30 20 16 10 1 0 54 26 213
2018 SC-04 12 26 31 12 19 0 0 39 31 36
2018 SC-05 32 24 8 20 14 3 0 57 34 36
2017 SC 20 35 7 20 17 2 0 55 38 89
2017 SC-02 27 45 0 9 19 0 0 72 28 12
2017 SC-03 22 29 10 26 13 0 0 52 39 35
2017 SC-04 16 21 0 17 31 14 0 43 57 24
2017 SC-05 12 37 0 24 28 0 0 49 51 12
2014 SC 21 24 22 16 16 1 0 46 32 324
2014 SC-02 30 20 15 23 12 0 0 50 36 40
2014 SC-03 16 21 28 16 17 1 0 38 34 139
2014 SC-04 14 30 16 24 15 0 0 44 39 42
2014 SC-05 31 18 15 3 33 0 0 49 36 16
2011 SC 16 24 19 18 20 2 0 42 39 626
2011 SC-02 18 26 23 17 14 2 1 44 32 134
2011 SC-03 17 23 20 17 20 4 0 41 38 243
2011 SC-04 11 14 15 27 33 0 0 25 60 57
2011 SC-05 11 33 19 12 22 2 0 45 35 46
2008 SC 16 30 20 14 16 3 0 48 31 441
2008 SC-02 20 27 29 9 10 4 0 49 21 95
2008 SC-03 14 32 17 15 18 3 1 48 35 190
2008 SC-04 12 35 15 13 25 0 0 47 38 47
2008 SC-05 22 30 18 12 15 0 3 54 28 34
2008 SC-06 25 0 32 21 11 11 0 28 36 10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 17 28 22 13 16 3 0 47 31 404
2018 SC-01 27 9 27 18 9 9 0 40 30 11
2018 SC-02 23 31 23 5 11 6 2 58 18 62
2018 SC-03 16 27 20 18 16 2 0 44 36 214
2018 SC-04 10 25 34 2 28 0 0 35 31 36
2018 SC-05 24 27 16 11 20 3 0 52 32 36
2017 SC 11 28 18 21 21 0 0 40 42 89
2017 SC-02 9 63 9 9 10 0 0 72 19 12
2017 SC-03 16 13 29 19 23 0 0 29 42 35
2017 SC-04 2 34 2 47 15 0 0 36 63 24
2017 SC-05 12 24 13 12 39 0 0 36 51 12
2014 SC 12 28 20 23 15 2 0 41 39 328
2014 SC-02 16 26 20 23 12 4 0 44 36 41
2014 SC-03 9 24 24 23 17 2 0 34 41 140
2014 SC-04 3 35 22 22 14 3 0 40 37 42
2014 SC-05 21 38 7 17 16 0 0 60 33 17
2011 SC 12 25 16 18 25 5 0 38 45 625
2011 SC-02 11 27 18 17 20 7 0 40 40 134
2011 SC-03 12 22 18 20 22 5 0 36 45 242
2011 SC-04 9 15 9 21 45 2 0 24 67 57
2011 SC-05 9 32 11 11 32 5 0 43 45 46
2008 SC 13 26 21 20 15 5 0 41 38 444
2008 SC-02 20 22 24 20 9 5 0 44 30 95
2008 SC-03 8 28 22 18 18 6 0 39 39 191
2008 SC-04 5 37 10 26 22 2 0 42 48 49
2008 SC-05 25 21 12 24 12 6 0 49 38 34
2008 SC-06 25 11 21 11 21 11 0 40 36 10

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 12 32 18 18 17 2 0 45 37 402
2018 SC-01 27 18 36 18 0 0 0 45 18 11
2018 SC-02 16 31 24 11 13 3 2 49 25 62
2018 SC-03 11 30 18 22 16 3 0 42 39 212
2018 SC-04 2 44 15 13 26 0 0 46 39 36
2018 SC-05 13 27 13 13 31 3 0 41 45 36
2017 SC 18 27 10 17 24 2 3 47 42 89
2017 SC-02 18 45 9 9 19 0 0 63 28 12
2017 SC-03 19 26 13 16 23 0 3 47 40 35
2017 SC-04 16 18 3 17 45 0 0 34 63 24
2017 SC-05 12 12 13 36 28 0 0 24 63 12
2014 SC 13 23 21 25 16 2 0 36 42 327
2014 SC-02 22 24 6 28 18 3 0 47 47 41
2014 SC-03 9 21 24 29 15 1 0 31 45 140
2014 SC-04 6 20 28 28 16 1 0 27 44 42
2014 SC-05 14 24 21 14 26 0 0 38 40 17
2011 SC 12 25 17 19 24 3 0 38 44 627
2011 SC-02 11 33 13 20 21 2 0 45 42 135
2011 SC-03 11 22 24 15 24 5 0 35 40 242
2011 SC-04 7 10 13 29 39 2 0 17 70 57
2011 SC-05 13 33 11 18 25 0 0 46 43 46
2008 SC 12 30 21 19 11 6 1 45 32 437
2008 SC-02 17 34 20 14 7 7 1 56 22 93
2008 SC-03 10 31 23 18 12 5 1 44 32 187
2008 SC-04 12 26 19 29 15 0 0 38 44 48
2008 SC-05 16 21 15 27 12 9 0 41 43 34
2008 SC-06 36 21 21 0 11 11 0 64 12 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 18 42 16 13 10 0 0 61 23 402
2018 SC-01 27 55 9 0 9 0 0 82 9 11
2018 SC-02 22 40 18 8 12 0 0 62 20 60
2018 SC-03 18 48 14 11 8 0 0 67 20 214
2018 SC-04 15 34 21 18 13 0 0 49 31 36
2018 SC-05 13 36 13 17 21 0 0 49 38 36
2017 SC 22 35 14 9 21 0 0 57 29 89
2017 SC-02 27 36 9 0 28 0 0 63 28 12
2017 SC-03 19 36 16 16 13 0 0 55 29 35
2017 SC-04 36 6 3 3 52 0 0 41 55 24
2017 SC-05 24 37 26 1 12 0 0 61 13 12
2014 SC 22 32 20 15 10 0 0 54 26 330
2014 SC-02 26 24 23 17 10 0 0 50 27 41
2014 SC-03 19 34 24 11 10 1 1 54 22 140
2014 SC-04 19 30 16 28 8 0 0 49 36 42
2014 SC-05 35 24 10 13 17 0 0 60 30 17
2011 SC 18 39 18 14 11 0 0 57 25 628
2011 SC-02 20 43 15 14 8 0 0 63 22 134
2011 SC-03 17 42 18 14 9 0 0 60 23 244
2011 SC-04 11 21 31 16 21 0 0 32 37 57
2011 SC-05 22 32 13 13 20 0 0 54 33 46

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 29 49 14 4 3 0 0 78 7 400
2018 SC-01 36 55 0 0 9 0 0 91 9 11
2018 SC-02 35 45 15 2 3 0 0 80 5 60
2018 SC-03 28 51 15 3 2 0 0 80 5 212
2018 SC-04 21 58 5 13 3 0 0 79 16 36
2018 SC-05 29 37 18 9 6 0 0 67 15 36
2017 SC 29 51 9 6 4 0 2 82 10 89
2017 SC-02 27 54 0 9 10 0 0 81 19 12
2017 SC-03 32 49 10 3 3 0 3 83 7 35
2017 SC-04 32 42 17 5 3 0 0 75 8 24
2017 SC-05 24 50 14 12 0 0 0 74 12 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 11 29 18 19 19 2 1 42 39 404
2018 SC-01 27 36 18 9 9 0 0 64 18 11
2018 SC-02 16 25 21 21 11 6 0 44 34 63
2018 SC-03 12 31 18 16 20 1 1 44 37 213
2018 SC-04 7 25 8 38 19 2 0 33 58 37
2018 SC-05 3 26 19 22 24 6 0 30 49 35
2017 SC 6 22 20 25 25 2 0 29 51 89
2017 SC-02 9 36 27 9 19 0 0 45 28 12
2017 SC-03 10 16 19 32 19 3 0 27 53 35
2017 SC-04 0 20 3 34 43 0 0 20 77 24
2017 SC-05 0 12 25 14 49 0 0 12 63 12
2014 SC 8 17 24 22 26 2 1 26 50 333
2014 SC-02 16 11 18 17 35 1 3 28 53 41
2014 SC-03 1 17 26 25 25 4 1 20 53 143
2014 SC-04 1 18 18 30 32 1 0 20 62 42
2014 SC-05 7 41 10 14 27 0 0 49 41 17

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 35 43 8 9 4 0 0 79 13 405
2018 SC-01 45 36 9 0 9 0 0 82 9 11
2018 SC-02 37 44 6 11 2 0 0 81 13 63
2018 SC-03 38 42 6 8 5 0 0 81 13 214
2018 SC-04 31 46 7 16 0 0 0 77 16 36
2018 SC-05 22 47 16 8 6 0 0 70 14 36
2017 SC 45 30 7 10 5 0 2 77 16 89
2017 SC-02 54 27 0 10 9 0 0 81 19 12
2017 SC-03 45 26 13 10 3 0 3 74 13 35
2017 SC-04 54 7 6 17 16 0 0 61 33 24
2017 SC-05 36 49 3 13 0 0 0 84 13 12
2014 SC 34 39 12 7 7 1 0 74 14 333
2014 SC-02 39 40 10 8 3 0 0 79 11 42
2014 SC-03 31 41 10 9 9 1 0 72 18 143
2014 SC-04 16 41 26 8 9 0 0 57 17 42
2014 SC-05 46 37 0 7 10 0 0 83 17 17
2011 SC 27 47 12 7 6 1 0 74 14 627
2011 SC-02 21 58 8 7 5 0 0 79 12 135
2011 SC-03 32 41 14 7 6 1 0 73 13 244
2011 SC-04 18 42 22 10 8 0 0 60 18 57
2011 SC-05 30 48 13 2 6 0 0 79 9 46
2008 SC 31 40 14 8 7 0 0 71 15 443
2008 SC-02 34 42 10 7 8 0 0 75 14 95
2008 SC-03 31 38 15 9 6 1 0 69 15 190
2008 SC-04 17 50 13 8 11 0 0 68 19 49
2008 SC-05 34 42 3 6 12 0 3 78 19 34
2008 SC-06 57 32 11 0 0 0 0 89 0 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 20 36 11 22 9 3 0 57 32 54
2018 SC-03 7 50 14 21 7 0 0 57 29 14
2018 SC-05 28 32 0 20 15 6 0 63 37 24
2017 SC 33 25 0 17 25 0 0 58 42 14
2014 SC 14 41 14 13 19 0 0 55 32 50
2014 SC-03 11 46 0 22 22 0 0 57 43 10
2014 SC-05 13 47 4 9 27 0 0 60 36 13

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 21 44 10 16 9 0 0 66 25 398
2018 SC-01 30 30 0 20 10 0 10 67 33 10
2018 SC-02 27 37 8 17 10 2 0 64 27 60
2018 SC-03 23 46 10 13 7 0 0 69 20 211
2018 SC-04 14 36 7 24 19 0 0 50 42 36
2018 SC-05 16 52 8 11 14 0 0 68 24 36
2017 SC 20 34 7 15 25 0 0 54 40 89
2017 SC-02 36 27 0 18 19 0 0 63 37 12
2017 SC-03 19 32 13 13 22 0 0 52 36 35
2017 SC-04 16 39 2 25 19 0 0 55 44 24
2017 SC-05 13 38 0 1 47 0 0 51 49 12
2014 SC 18 33 11 20 17 0 1 51 38 329
2014 SC-02 18 36 12 24 10 0 0 55 33 42
2014 SC-03 13 34 10 23 19 0 1 48 42 140
2014 SC-04 12 37 13 15 24 0 0 49 38 42
2014 SC-05 17 53 17 0 13 0 0 70 13 17
2011 SC 20 36 12 20 11 0 0 56 31 629
2011 SC-02 18 40 14 17 9 1 0 59 27 135
2011 SC-03 22 37 12 19 9 0 0 59 28 244
2011 SC-04 7 32 9 29 23 0 0 39 52 57
2011 SC-05 17 27 13 27 14 2 0 45 41 46
2008 SC 21 39 14 16 9 0 1 61 25 444
2008 SC-02 27 38 11 15 7 0 1 66 22 95
2008 SC-03 21 35 17 16 10 1 1 57 26 190
2008 SC-04 14 48 6 24 8 0 0 62 32 49
2008 SC-05 15 43 12 18 12 0 0 58 30 34
2008 SC-06 36 21 32 11 0 0 0 57 11 10

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 46 42 8 3 1 0 0 88 4 402
2018 SC-01 45 36 0 9 9 0 0 82 18 11
2018 SC-02 43 45 10 2 0 0 0 88 2 60
2018 SC-03 47 41 9 3 0 0 0 87 3 214
2018 SC-04 52 48 0 0 0 0 0 100 0 36
2018 SC-05 45 39 9 3 4 0 0 85 6 36
2017 SC 57 37 2 0 4 0 0 94 4 89
2017 SC-02 54 27 0 0 19 0 0 81 19 12
2017 SC-03 64 32 3 0 0 0 0 97 0 35
2017 SC-04 68 26 3 3 0 0 0 94 3 24
2017 SC-05 13 87 0 0 0 0 0 100 0 12
2014 SC 41 42 10 3 3 0 0 84 6 329
2014 SC-02 49 38 10 3 1 0 0 87 3 42
2014 SC-03 36 48 9 3 2 1 1 85 6 140
2014 SC-04 34 49 15 1 1 0 0 83 2 42
2014 SC-05 73 20 0 0 7 0 0 93 7 17
2011 SC 45 38 9 5 2 0 0 84 7 628
2011 SC-02 45 41 6 5 1 1 1 88 6 135
2011 SC-03 49 34 9 5 3 0 0 83 7 244
2011 SC-04 30 52 10 3 4 0 0 82 8 57
2011 SC-05 49 33 9 7 2 0 0 82 9 45
2008 SC 45 38 11 3 2 0 0 83 6 444
2008 SC-02 44 35 12 3 3 1 1 81 7 95
2008 SC-03 44 41 9 4 2 1 0 85 6 190
2008 SC-04 46 45 5 2 2 0 0 91 4 49
2008 SC-05 51 31 9 6 0 0 3 85 6 34
2008 SC-06 57 21 21 0 0 0 0 79 0 10

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 49 42 4 3 2 0 0 91 5 402
2018 SC-01 55 36 0 9 0 0 0 91 9 11
2018 SC-02 40 48 8 2 2 0 0 88 3 60
2018 SC-03 49 43 4 3 2 0 0 92 5 214
2018 SC-04 58 42 0 0 0 0 0 100 0 36
2018 SC-05 54 33 4 6 3 0 0 87 9 36
2017 SC 58 31 4 3 4 0 0 89 7 89
2017 SC-02 63 9 0 9 19 0 0 72 28 12
2017 SC-03 61 29 6 3 0 0 0 90 4 35
2017 SC-04 70 26 2 2 2 0 0 95 3 24
2017 SC-05 24 76 0 0 0 0 0 100 0 12
2014 SC 48 38 7 3 3 0 1 87 6 330
2014 SC-02 52 33 7 5 0 0 3 87 6 42
2014 SC-03 47 38 7 4 4 0 1 85 8 140
2014 SC-04 39 55 3 1 1 0 0 94 3 42
2014 SC-05 66 24 0 3 7 0 0 90 10 17
2011 SC 46 40 8 3 2 0 0 86 5 627
2011 SC-02 42 43 9 4 2 0 1 85 6 133
2011 SC-03 50 37 9 2 2 0 0 86 4 244
2011 SC-04 36 49 7 4 4 0 0 85 8 57
2011 SC-05 58 36 4 2 0 0 0 94 2 46
2008 SC 46 37 10 4 3 0 0 83 7 444
2008 SC-02 45 35 13 3 3 1 0 80 7 95
2008 SC-03 47 37 8 4 3 1 0 84 7 190
2008 SC-04 42 43 10 1 3 0 0 86 4 49
2008 SC-05 60 34 3 3 0 0 0 94 3 34
2008 SC-06 68 21 11 0 0 0 0 89 0 10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 14 33 21 16 14 1 0 47 31 406
2018 SC-01 36 18 9 18 9 9 0 60 30 11
2018 SC-02 16 29 22 17 13 3 0 46 31 63
2018 SC-03 13 34 21 19 12 1 0 47 31 216
2018 SC-04 6 41 19 9 23 0 3 48 33 35
2018 SC-05 11 32 21 14 22 0 0 43 36 36
2017 SC 13 29 18 18 22 0 0 42 40 89
2017 SC-02 36 27 0 18 19 0 0 63 37 12
2017 SC-03 10 23 26 19 23 0 0 32 42 35
2017 SC-04 2 37 15 16 30 0 0 39 46 24
2017 SC-05 12 38 12 13 25 0 0 50 38 12
2014 SC 15 27 22 16 19 1 0 43 35 334
2014 SC-02 21 33 16 16 10 3 0 55 28 42
2014 SC-03 11 24 24 17 22 1 0 36 40 143
2014 SC-04 12 34 13 21 21 0 0 45 42 42
2014 SC-05 21 31 20 7 20 0 0 53 27 17
2011 SC 15 27 18 15 23 2 0 43 39 629
2011 SC-02 16 29 21 13 19 1 1 46 32 135
2011 SC-03 17 27 17 17 20 2 0 45 38 244
2011 SC-04 9 20 19 18 35 0 0 29 53 57
2011 SC-05 13 25 17 16 25 4 0 39 43 46
2008 SC 12 32 19 18 17 1 1 45 36 444
2008 SC-02 20 36 19 13 12 0 0 55 25 95
2008 SC-03 11 28 22 15 21 2 1 40 37 190
2008 SC-04 10 43 14 23 10 0 0 53 34 49
2008 SC-05 13 27 9 33 15 3 0 41 49 34
2008 SC-06 11 25 11 43 11 0 0 36 54 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 14 39 17 13 14 2 0 55 28 408
2018 SC-01 27 18 9 27 9 9 0 50 40 11
2018 SC-02 21 30 22 13 10 5 0 53 23 63
2018 SC-03 11 44 15 14 14 1 0 57 28 219
2018 SC-04 13 34 12 14 25 0 3 48 40 34
2018 SC-05 16 27 24 13 20 0 0 43 33 36
2017 SC 20 34 10 14 21 0 0 54 35 89
2017 SC-02 54 27 0 0 19 0 0 81 19 12
2017 SC-03 16 29 16 16 23 0 0 45 39 35
2017 SC-04 2 61 3 9 24 0 2 63 33 24
2017 SC-05 13 37 12 14 24 0 0 50 38 12
2014 SC 18 28 19 13 17 1 3 48 32 334
2014 SC-02 22 36 16 8 13 3 2 61 23 42
2014 SC-03 16 26 21 11 22 1 2 44 35 143
2014 SC-04 15 22 14 25 21 0 3 38 48 42
2014 SC-05 28 7 24 10 16 0 14 41 30 17
2011 SC 14 30 17 18 18 1 1 46 37 628
2011 SC-02 10 30 14 24 19 1 1 42 44 135
2011 SC-03 17 28 17 18 17 1 1 46 36 244
2011 SC-04 10 30 24 15 19 0 2 40 36 57
2011 SC-05 13 36 13 15 20 2 0 50 36 45
2008 SC 15 31 20 12 18 2 2 48 31 444
2008 SC-02 20 36 16 9 18 0 2 57 27 95
2008 SC-03 13 26 21 17 19 3 1 40 38 190
2008 SC-04 10 48 20 1 20 2 0 59 21 49
2008 SC-05 21 16 27 15 9 0 12 42 27 34
2008 SC-06 21 21 11 21 11 0 14 50 38 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 21 42 18 10 8 0 0 63 19 402
2018 SC-01 18 36 27 0 18 0 0 55 18 11
2018 SC-02 15 47 18 10 10 0 0 62 20 60
2018 SC-03 22 43 17 9 8 0 0 66 17 214
2018 SC-04 21 40 19 9 10 0 0 61 20 36
2018 SC-05 24 40 11 13 13 0 0 64 25 36
2017 SC 20 48 7 13 9 0 2 70 23 89
2017 SC-02 9 63 0 9 19 0 0 72 28 12
2017 SC-03 26 39 7 19 6 0 3 67 26 35
2017 SC-04 17 56 2 2 22 0 2 74 24 24
2017 SC-05 24 49 14 13 0 0 0 72 13 12
2014 SC 24 36 19 10 10 0 1 61 20 329
2014 SC-02 18 39 17 8 14 0 3 59 23 42
2014 SC-03 21 39 21 9 10 0 0 60 19 138
2014 SC-04 14 47 11 20 8 0 0 61 28 42
2014 SC-05 57 17 0 23 3 0 0 74 26 17
2011 SC 23 38 13 11 13 0 1 62 25 626
2011 SC-02 20 40 18 8 13 1 0 61 22 135
2011 SC-03 25 41 10 12 10 0 0 67 23 242
2011 SC-04 9 34 7 24 27 0 0 42 51 57
2011 SC-05 28 39 12 14 7 0 0 67 21 46

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 27 43 17 7 6 0 0 70 13 401
2018 SC-01 36 45 0 9 9 0 0 82 18 11
2018 SC-02 24 42 22 8 3 0 0 66 12 59
2018 SC-03 29 43 17 6 5 0 0 72 11 214
2018 SC-04 29 33 22 3 13 0 0 62 16 36
2018 SC-05 24 48 12 6 10 0 0 72 16 36
2017 SC 30 43 9 11 6 0 0 73 18 89
2017 SC-02 36 45 0 0 19 0 0 81 19 12
2017 SC-03 32 39 10 19 0 0 0 71 19 35
2017 SC-04 21 51 5 0 24 0 0 71 24 24
2017 SC-05 36 38 13 13 0 0 0 74 13 12
2014 SC 28 34 19 10 9 0 0 62 19 330
2014 SC-02 29 38 4 17 12 0 0 67 30 40
2014 SC-03 23 35 28 8 7 0 0 58 15 141
2014 SC-04 15 35 16 22 12 0 0 50 35 42
2014 SC-05 60 17 10 0 13 0 0 77 13 17

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 25 41 19 10 5 0 0 66 15 402
2018 SC-01 45 36 9 9 0 0 0 82 9 11
2018 SC-02 27 33 25 10 5 0 0 60 15 60
2018 SC-03 27 43 17 9 3 0 0 70 13 214
2018 SC-04 13 52 18 9 7 0 0 65 16 36
2018 SC-05 11 43 21 13 13 0 0 53 25 36
2017 SC 26 45 12 9 8 0 0 71 16 89
2017 SC-02 27 36 27 0 10 0 0 63 10 12
2017 SC-03 29 48 7 13 3 0 0 77 16 35
2017 SC-04 32 37 5 5 21 0 0 70 25 24
2017 SC-05 12 49 14 13 12 0 0 61 25 12
2014 SC 26 36 21 9 7 1 1 63 16 331
2014 SC-02 26 38 18 3 10 3 3 68 13 41
2014 SC-03 21 42 25 7 4 1 0 63 11 141
2014 SC-04 13 36 24 18 10 0 0 48 28 42
2014 SC-05 50 27 0 10 13 0 0 77 23 17
2011 SC 30 39 18 8 4 0 0 70 12 627
2011 SC-02 30 41 19 6 3 0 1 71 9 134
2011 SC-03 34 39 16 9 2 0 0 73 11 244
2011 SC-04 16 35 28 14 7 0 0 50 22 57
2011 SC-05 25 51 15 6 4 0 0 75 10 46

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 10 34 30 14 8 4 0 46 23 408
2018 SC-01 18 0 45 0 9 27 0 25 13 11
2018 SC-02 14 37 27 13 6 3 0 52 20 63
2018 SC-03 10 34 30 15 8 3 0 45 24 219
2018 SC-04 8 37 25 8 14 8 0 49 24 35
2018 SC-05 11 40 27 8 15 0 0 51 23 36
2017 SC 13 37 15 25 8 2 0 51 34 89
2017 SC-02 18 45 18 9 10 0 0 63 19 12
2017 SC-03 13 33 19 29 6 0 0 45 35 35
2017 SC-04 2 50 4 19 11 14 0 60 35 24
2017 SC-05 25 13 12 49 1 0 0 38 50 12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 20 40 17 13 7 1 1 61 21 401
2018 SC-01 36 36 18 0 0 0 9 80 0 11
2018 SC-02 28 38 17 12 3 0 2 68 15 60
2018 SC-03 18 44 14 13 8 0 1 64 22 214
2018 SC-04 10 42 27 6 12 3 0 53 19 35
2018 SC-05 21 33 11 26 9 0 0 54 35 36
2017 SC 17 42 20 10 9 0 2 60 19 89
2017 SC-02 9 72 0 1 18 0 0 81 19 12
2017 SC-03 23 32 32 6 3 0 3 57 10 35
2017 SC-04 21 9 18 32 21 0 0 29 52 24
2017 SC-05 13 38 12 25 12 0 0 51 37 12
2014 SC 20 31 21 14 12 0 1 52 27 327
2014 SC-02 14 33 17 12 21 0 3 48 34 41
2014 SC-03 17 36 22 13 10 0 1 54 24 139
2014 SC-04 11 36 25 13 15 0 0 47 28 42
2014 SC-05 46 21 3 14 16 0 0 67 30 17
2011 SC 23 35 15 12 14 0 0 58 26 627
2011 SC-02 24 35 15 9 17 0 1 59 26 134
2011 SC-03 25 37 15 12 10 1 0 63 22 243
2011 SC-04 10 35 19 16 20 0 0 44 37 57
2011 SC-05 25 29 13 21 13 0 0 53 34 46

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 47 38 11 2 1 0 1 85 3 401
2018 SC-01 82 9 9 0 0 0 0 91 0 11
2018 SC-02 42 45 12 2 0 0 0 87 2 60
2018 SC-03 47 39 10 2 1 0 1 86 3 214
2018 SC-04 51 34 16 0 0 0 0 84 0 35
2018 SC-05 35 45 14 6 0 0 0 79 6 36
2017 SC 32 44 13 3 0 0 8 83 4 89
2017 SC-02 45 45 1 9 0 0 0 90 9 12
2017 SC-03 32 48 6 0 0 0 13 92 0 35
2017 SC-04 13 37 50 0 0 0 0 50 0 24
2017 SC-05 36 39 13 0 0 0 12 85 0 12
2014 SC 47 40 10 2 1 0 0 87 3 328
2014 SC-02 51 39 9 0 1 0 0 90 1 40
2014 SC-03 43 44 10 2 1 0 1 87 3 141
2014 SC-04 36 47 14 1 1 0 0 83 3 41
2014 SC-05 41 38 20 0 0 0 0 80 0 17
2011 SC 35 38 21 4 1 0 1 74 5 629
2011 SC-02 36 39 20 3 2 0 0 74 5 135
2011 SC-03 37 39 19 2 1 0 2 78 3 244
2011 SC-04 27 37 30 6 0 0 0 64 6 56
2011 SC-05 22 44 19 13 2 0 0 66 15 46
2008 SC 40 41 14 3 1 0 1 82 4 445
2008 SC-02 35 42 16 0 3 1 3 81 3 95
2008 SC-03 43 40 12 3 1 1 0 84 4 190
2008 SC-04 34 44 15 5 2 0 0 78 7 49
2008 SC-05 39 40 18 3 0 0 0 79 3 34
2008 SC-06 36 64 0 0 0 0 0 100 0 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 SC 21 50 29 388
2018 SC-01 36 55 9 11
2018 SC-02 22 56 22 59
2018 SC-03 20 52 28 208
2018 SC-04 13 40 46 36
2018 SC-05 36 28 36 34
2017 SC 12 50 38 89
2017 SC-02 28 45 27 12
2017 SC-03 7 48 45 35
2017 SC-04 32 22 46 24
2017 SC-05 1 74 25 12
2014 SC 24 51 25 333
2014 SC-02 30 39 31 42
2014 SC-03 23 49 28 142
2014 SC-04 34 35 31 42
2014 SC-05 17 66 17 17
2011 SC 26 58 16 628
2011 SC-02 20 61 19 134
2011 SC-03 26 56 18 243
2011 SC-04 34 59 7 57
2011 SC-05 18 66 16 46

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 SC 18 48 6 15 5 8 84
2018 SC-02 25 33 8 17 8 8 12
2018 SC-03 2 56 7 23 2 9 43
2018 SC-05 49 36 0 7 0 7 13
2017 SC 15 27 17 0 0 41 12
2014 SC 31 40 6 14 9999 9 73
2014 SC-02 13 32 0 21 9999 34 11
2014 SC-03 25 43 7 18 9999 7 29
2014 SC-04 44 44 3 4 9999 4 13
2011 SC 33 31 14 17 9999 5 157
2011 SC-02 22 36 22 15 9999 6 28
2011 SC-03 29 38 12 18 9999 3 60
2011 SC-04 22 12 22 28 9999 15 18
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 33 43 12 7 4 1 0 77 11 401
2018 SC-01 55 27 0 18 0 0 0 82 18 11
2018 SC-02 32 35 20 8 5 0 0 67 13 60
2018 SC-03 29 46 13 6 4 1 0 77 10 214
2018 SC-04 42 45 6 3 3 0 0 87 7 36
2018 SC-05 35 39 12 11 4 0 0 74 14 36
2017 SC 34 40 13 9 2 0 2 75 11 89
2017 SC-02 36 45 0 9 10 0 0 81 19 12
2017 SC-03 29 39 16 13 0 0 3 70 13 35
2017 SC-04 68 21 2 6 3 0 0 89 10 24
2017 SC-05 12 62 26 0 0 0 0 74 0 12
2014 SC 31 40 18 4 4 2 0 73 8 330
2014 SC-02 28 47 14 8 3 0 0 75 12 42
2014 SC-03 22 51 15 4 3 4 1 76 8 141
2014 SC-04 40 36 15 3 5 1 0 77 8 42
2014 SC-05 70 16 7 0 7 0 0 86 7 17
2011 SC 27 46 14 6 4 2 0 75 10 628
2011 SC-02 21 54 16 5 2 1 0 76 8 135
2011 SC-03 29 41 15 8 5 2 0 71 13 243
2011 SC-04 22 52 14 5 6 0 2 75 11 57
2011 SC-05 28 50 13 2 4 2 0 80 7 46
2008 SC 34 40 14 6 2 3 0 77 8 445
2008 SC-02 36 42 10 3 2 7 0 84 5 94
2008 SC-03 36 40 14 5 2 2 1 78 7 191
2008 SC-04 25 42 19 8 2 3 0 69 11 49
2008 SC-05 33 37 15 6 3 3 3 74 10 34
2008 SC-06 46 32 21 0 0 0 0 79 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 12 37 27 14 7 2 0 50 22 406
2018 SC-01 27 18 27 9 0 18 0 56 11 11
2018 SC-02 19 30 35 14 2 0 0 49 16 63
2018 SC-03 12 38 25 17 6 1 0 51 23 216
2018 SC-04 8 34 37 5 13 3 0 43 19 35
2018 SC-05 3 51 13 5 25 3 0 55 32 36
2017 SC 20 32 21 15 10 0 2 53 26 89
2017 SC-02 36 27 9 9 19 0 0 63 28 12
2017 SC-03 19 29 29 13 6 0 3 50 20 35
2017 SC-04 2 53 14 19 9 2 2 56 29 24
2017 SC-05 24 24 1 36 16 0 0 47 51 12
2014 SC 15 38 22 14 9 1 1 54 24 334
2014 SC-02 25 40 20 11 3 1 0 66 14 42
2014 SC-03 8 38 26 16 10 1 0 48 26 143
2014 SC-04 21 36 18 22 3 0 0 57 25 42
2014 SC-05 21 51 7 0 20 0 0 73 20 17
2011 SC 13 33 26 14 11 2 0 48 26 629
2011 SC-02 9 37 33 9 10 2 0 47 20 135
2011 SC-03 12 35 26 14 11 2 0 49 25 244
2011 SC-04 15 14 15 28 25 2 0 31 54 57
2011 SC-05 4 47 22 10 13 2 2 54 24 46

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 11 24 34 15 11 2 3 27 37 393
2018 SC-01 0 9 45 9 27 9 0 40 10 11
2018 SC-02 14 28 31 17 9 2 0 26 42 58
2018 SC-03 11 21 32 18 12 1 4 32 35 209
2018 SC-04 0 34 47 8 5 3 2 14 36 36
2018 SC-05 19 35 26 6 11 0 3 17 55 34
2017 SC 9 18 50 12 7 0 5 20 28 88
2017 SC-02 9 27 55 9 0 0 0 9 36 12
2017 SC-03 10 10 45 16 13 0 6 31 21 35
2017 SC-04 2 10 69 2 2 0 16 4 13 23
2017 SC-05 0 38 49 13 0 0 0 13 38 12
2014 SC 9 26 32 22 7 2 2 30 37 325
2014 SC-02 4 35 34 17 8 0 3 25 40 40
2014 SC-03 11 24 34 24 5 2 1 30 35 141
2014 SC-04 17 37 20 16 7 0 4 24 56 41
2014 SC-05 3 44 31 21 0 0 0 21 47 17
2011 SC 10 27 34 19 6 1 3 27 38 615
2011 SC-02 12 28 34 14 5 3 3 21 43 134
2011 SC-03 8 21 36 25 5 0 4 31 31 240
2011 SC-04 8 35 36 13 4 0 3 18 44 56
2011 SC-05 15 34 38 9 2 0 2 11 51 46
2008 SC 8 23 36 18 7 1 6 27 34 425
2008 SC-02 7 17 46 18 4 1 7 24 26 94
2008 SC-03 10 25 30 18 10 2 6 30 38 181
2008 SC-04 5 25 52 10 3 0 4 13 32 47
2008 SC-05 10 22 33 22 6 0 6 31 34 32

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 18 26 26 14 11 3 2 27 46 390
2018 SC-01 18 9 27 18 18 9 0 40 30 11
2018 SC-02 20 22 24 17 10 3 3 29 45 59
2018 SC-03 13 30 24 16 15 1 1 32 44 205
2018 SC-04 25 28 30 7 3 3 2 12 56 36
2018 SC-05 34 21 25 3 11 3 3 15 58 34
2017 SC 13 30 24 20 9 2 4 30 45 89
2017 SC-02 10 36 36 18 0 0 0 18 46 12
2017 SC-03 16 26 20 22 10 0 7 34 45 35
2017 SC-04 11 19 34 4 16 14 2 24 36 24
2017 SC-05 1 47 14 24 13 0 0 37 49 12
2014 SC 15 26 25 17 12 3 3 30 44 323
2014 SC-02 11 24 32 20 8 0 6 30 37 39
2014 SC-03 15 28 26 19 7 3 1 27 45 140
2014 SC-04 25 29 25 13 4 2 4 17 56 41
2014 SC-05 13 34 10 28 14 0 0 43 47 17
2011 SC 11 21 35 16 9 3 4 27 35 616
2011 SC-02 7 22 34 19 8 4 6 30 33 135
2011 SC-03 12 21 34 17 9 3 4 28 35 238
2011 SC-04 8 24 47 6 11 0 3 18 34 57
2011 SC-05 26 15 41 11 2 2 2 14 44 45
2008 SC 10 22 28 20 10 3 6 33 35 423
2008 SC-02 6 16 35 21 12 2 7 37 24 92
2008 SC-03 12 21 29 16 11 4 7 30 37 182
2008 SC-04 14 36 19 28 0 2 1 29 51 48
2008 SC-05 3 26 24 23 13 0 10 40 33 31

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 14 24 30 16 9 4 4 27 41 393
2018 SC-01 0 9 36 18 36 0 0 55 9 11
2018 SC-02 8 19 42 12 8 5 5 23 30 59
2018 SC-03 17 24 27 16 11 2 3 29 43 208
2018 SC-04 13 32 28 13 3 6 5 19 50 36
2018 SC-05 12 34 25 20 3 3 3 24 49 34
2017 SC 11 16 36 22 5 5 5 30 30 87
2017 SC-02 9 10 36 36 9 0 0 45 19 12
2017 SC-03 13 19 32 19 7 3 6 29 36 35
2017 SC-04 6 19 39 3 2 14 16 7 37 23
2017 SC-05 1 12 38 37 0 12 0 42 15 12
2014 SC 18 22 27 17 10 3 3 29 42 323
2014 SC-02 13 9 33 30 11 0 3 42 23 39
2014 SC-03 20 27 24 16 6 4 2 24 50 140
2014 SC-04 16 24 44 12 4 2 0 15 40 41
2014 SC-05 17 6 31 21 24 0 0 46 23 17
2011 SC 16 22 34 14 7 4 5 22 41 616
2011 SC-02 13 14 41 14 5 6 6 22 31 134
2011 SC-03 13 23 31 18 6 4 5 26 40 239
2011 SC-04 22 25 38 9 4 0 2 12 49 56
2011 SC-05 34 26 31 2 4 0 2 7 62 45
2008 SC 13 23 28 16 9 4 7 28 40 424
2008 SC-02 6 23 29 19 11 2 11 34 34 93
2008 SC-03 18 22 28 13 7 5 7 23 45 183
2008 SC-04 12 34 29 20 0 0 5 21 48 47
2008 SC-05 10 16 27 10 20 10 7 36 32 31

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 5 11 32 28 16 3 4 48 18 390
2018 SC-01 0 18 18 36 27 0 0 64 18 11
2018 SC-02 2 7 36 29 15 8 3 50 10 59
2018 SC-03 6 9 30 30 19 2 4 52 16 205
2018 SC-04 0 17 40 20 11 3 8 35 19 36
2018 SC-05 12 15 30 25 11 3 3 39 29 34
2017 SC 9 7 25 32 16 0 12 54 18 86
2017 SC-02 9 0 46 27 18 0 0 45 9 12
2017 SC-03 7 3 13 40 20 0 17 72 12 34
2017 SC-04 0 3 36 24 18 2 18 52 4 23
2017 SC-05 13 28 16 28 0 0 13 33 48 11
2014 SC 6 11 23 30 22 2 6 56 18 322
2014 SC-02 10 9 10 42 24 0 6 70 20 39
2014 SC-03 6 12 24 29 17 4 7 52 21 140
2014 SC-04 4 11 26 28 21 2 8 54 17 41
2014 SC-05 0 13 41 31 14 0 0 46 13 17
2011 SC 6 12 32 26 14 3 7 44 20 613
2011 SC-02 8 9 35 29 10 4 4 43 19 134
2011 SC-03 5 11 26 28 17 3 9 52 18 237
2011 SC-04 6 7 47 29 8 0 3 38 13 56
2011 SC-05 7 17 40 23 9 0 4 33 25 45
2008 SC 5 12 26 30 15 2 9 51 19 423
2008 SC-02 2 9 34 31 16 2 6 52 11 93
2008 SC-03 7 11 22 32 17 1 11 55 20 181
2008 SC-04 5 23 26 35 6 0 5 44 30 46
2008 SC-05 3 13 34 13 20 0 16 39 20 31

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 13 19 26 24 13 3 3 38 34 393
2018 SC-01 0 18 9 45 18 9 0 70 20 11
2018 SC-02 3 22 29 27 10 5 3 41 28 59
2018 SC-03 14 18 26 22 15 1 3 39 34 208
2018 SC-04 7 30 33 17 7 3 2 26 39 36
2018 SC-05 35 6 25 22 6 3 3 30 43 34
2017 SC 16 17 30 17 12 0 8 31 36 88
2017 SC-02 10 18 45 18 9 0 0 27 28 12
2017 SC-03 16 10 32 19 16 0 6 38 27 35
2017 SC-04 21 8 18 5 16 0 32 31 43 23
2017 SC-05 3 50 12 24 0 0 12 27 60 12
2014 SC 14 20 26 21 14 1 3 37 36 325
2014 SC-02 13 14 37 16 17 0 3 34 28 39
2014 SC-03 13 23 30 22 7 1 3 30 38 140
2014 SC-04 25 17 21 24 11 0 2 36 43 41
2014 SC-05 20 20 17 21 21 0 0 43 40 17
2011 SC 14 24 26 21 10 2 3 32 41 616
2011 SC-02 9 24 28 26 5 3 4 33 36 134
2011 SC-03 12 21 27 24 10 2 5 36 35 240
2011 SC-04 11 44 21 17 4 0 2 22 56 56
2011 SC-05 32 17 26 15 9 0 0 24 49 45
2008 SC 10 20 29 22 12 1 7 37 31 425
2008 SC-02 3 23 28 25 13 1 8 42 28 93
2008 SC-03 10 17 30 24 12 1 6 38 30 181
2008 SC-04 16 20 39 16 7 0 2 23 37 49
2008 SC-05 10 19 39 13 16 0 3 30 30 32
2008 SC-06 32 21 21 11 11 0 4 22 56 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 28 24 22 10 11 3 2 22 55 395
2018 SC-01 18 36 36 0 9 0 0 9 55 11
2018 SC-02 28 20 25 10 10 3 3 21 52 60
2018 SC-03 28 25 20 9 13 2 2 22 57 208
2018 SC-04 28 27 17 13 9 3 2 24 59 36
2018 SC-05 26 19 29 16 4 3 3 21 47 35
2017 SC 24 22 26 14 7 5 2 22 50 86
2017 SC-02 18 36 19 9 9 9 0 20 59 12
2017 SC-03 16 20 29 19 6 7 3 28 39 35
2017 SC-04 18 19 21 19 16 2 5 38 40 23
2017 SC-05 49 24 24 3 0 0 0 3 73 11
2014 SC 22 26 24 14 8 3 3 23 51 324
2014 SC-02 26 25 21 15 7 0 7 23 55 40
2014 SC-03 23 26 27 13 7 1 2 21 52 139
2014 SC-04 32 15 27 12 6 3 5 19 52 42
2014 SC-05 35 27 16 7 14 0 0 21 63 17
2011 SC 20 24 24 14 9 3 6 25 48 616
2011 SC-02 20 20 29 12 8 5 7 23 45 134
2011 SC-03 18 23 26 14 10 3 6 26 46 239
2011 SC-04 17 29 24 22 4 0 3 27 48 57
2011 SC-05 20 19 31 13 7 2 7 23 43 45
2008 SC 18 24 24 15 8 3 8 26 47 428
2008 SC-02 9 28 28 13 8 5 9 25 43 94
2008 SC-03 22 21 23 13 9 3 9 25 49 183
2008 SC-04 14 24 30 24 0 2 6 26 41 48
2008 SC-05 24 31 15 14 17 0 0 31 55 30
2008 SC-06 43 21 21 14 0 0 0 14 64 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 15 21 32 14 10 4 4 26 39 392
2018 SC-01 0 9 27 27 36 0 0 64 9 11
2018 SC-02 17 17 37 15 5 3 5 22 37 59
2018 SC-03 18 21 29 12 13 3 4 27 42 207
2018 SC-04 15 18 38 21 5 0 2 26 35 36
2018 SC-05 8 28 35 17 3 7 3 22 40 34
2017 SC 14 17 33 19 5 3 9 27 35 87
2017 SC-02 9 9 19 54 0 0 9 59 20 12
2017 SC-03 16 13 39 13 6 3 10 22 34 35
2017 SC-04 6 21 25 6 21 19 4 34 34 22
2017 SC-05 13 24 39 12 0 0 12 13 42 12
2014 SC 17 20 26 14 12 4 6 30 41 322
2014 SC-02 14 23 22 12 20 3 7 36 40 39
2014 SC-03 19 19 31 15 9 5 2 26 41 139
2014 SC-04 10 31 25 19 3 2 12 25 47 41
2014 SC-05 21 19 14 24 14 7 0 41 43 17

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 27 39 10 13 8 0 1 68 22 405
2018 SC-01 55 36 0 0 9 0 0 91 9 11
2018 SC-02 29 33 11 13 11 0 3 64 25 63
2018 SC-03 26 41 11 16 5 0 1 68 21 215
2018 SC-04 20 35 10 15 17 0 2 57 33 37
2018 SC-05 19 51 8 6 16 0 0 70 22 35
2017 SC 38 28 7 13 13 0 2 67 26 89
2017 SC-02 36 27 9 0 28 0 0 63 28 12
2017 SC-03 39 32 6 13 6 0 3 73 20 35
2017 SC-04 21 34 3 24 19 0 0 55 43 24
2017 SC-05 47 1 13 24 14 0 0 49 38 12
2014 SC 32 30 13 14 10 0 1 63 25 334
2014 SC-02 28 29 14 14 14 0 0 57 29 42
2014 SC-03 26 35 12 15 10 0 1 62 26 143
2014 SC-04 23 27 14 16 20 0 0 50 36 42
2014 SC-05 43 27 7 14 9 0 0 70 23 17

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 30 45 11 8 5 0 0 76 13 406
2018 SC-01 73 18 0 0 9 0 0 91 9 11
2018 SC-02 22 52 13 6 6 0 0 75 13 63
2018 SC-03 32 42 13 9 3 0 1 75 12 215
2018 SC-04 17 54 12 10 7 0 0 71 17 37
2018 SC-05 25 51 6 7 12 0 0 76 19 35
2017 SC 27 46 10 9 8 0 0 73 17 88
2017 SC-02 36 36 0 10 18 0 0 72 28 12
2017 SC-03 29 45 16 6 3 0 0 74 10 35
2017 SC-04 17 53 4 5 21 0 0 70 25 24
2017 SC-05 0 61 12 26 1 0 0 61 28 12
2014 SC 27 44 15 9 5 0 0 71 14 334
2014 SC-02 31 38 14 14 3 0 0 69 17 42
2014 SC-03 23 48 17 7 6 0 0 70 12 143
2014 SC-04 23 49 4 12 11 0 0 72 23 42
2014 SC-05 35 44 14 3 3 0 0 80 6 17

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 25 46 16 8 4 1 1 72 12 406
2018 SC-01 36 45 0 9 9 0 0 82 18 11
2018 SC-02 14 52 19 11 2 0 2 68 13 63
2018 SC-03 27 47 15 8 2 0 0 75 10 215
2018 SC-04 19 49 16 2 10 0 2 70 13 37
2018 SC-05 25 37 26 6 7 0 0 62 12 35

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 22 40 22 5 6 4 2 66 11 409
2018 SC-01 45 18 27 0 0 9 0 70 0 11
2018 SC-02 30 33 22 5 5 3 2 67 10 63
2018 SC-03 22 43 21 5 2 4 2 70 8 219
2018 SC-04 7 48 26 3 10 5 0 58 15 36
2018 SC-05 21 30 27 3 19 0 0 52 22 36
2017 SC 28 33 14 6 8 5 6 69 15 89
2017 SC-02 45 27 0 0 10 0 18 88 12 12
2017 SC-03 29 29 16 6 7 6 6 67 15 35
2017 SC-04 19 50 7 3 21 0 0 69 24 24
2017 SC-05 13 36 36 3 1 12 0 55 5 12
2014 SC 28 32 19 8 6 6 2 64 15 331
2014 SC-02 23 34 22 8 1 8 4 65 10 42
2014 SC-03 20 37 19 9 6 7 1 63 16 142
2014 SC-04 26 34 22 9 3 5 1 63 14 42
2014 SC-05 43 34 17 0 6 0 0 77 6 17

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 19 46 20 9 4 2 1 66 13 409
2018 SC-01 55 36 9 0 0 0 0 91 0 11
2018 SC-02 32 29 21 16 0 2 2 62 16 63
2018 SC-03 17 47 22 8 3 3 0 66 11 219
2018 SC-04 13 51 23 6 7 0 0 64 13 36
2018 SC-05 11 53 14 3 19 0 0 64 22 36
2017 SC 29 37 16 6 9 2 2 69 15 89
2017 SC-02 36 36 9 0 19 0 0 72 19 12
2017 SC-03 32 35 19 7 0 3 3 72 7 35
2017 SC-04 30 39 9 5 16 2 0 70 21 24
2017 SC-05 12 38 12 14 24 0 0 50 38 12
2014 SC 25 34 21 11 6 3 0 61 17 331
2014 SC-02 28 27 27 14 3 0 0 55 17 42
2014 SC-03 17 36 27 9 8 4 1 55 17 142
2014 SC-04 18 39 20 18 6 0 0 56 24 42
2014 SC-05 46 41 0 7 6 0 0 87 13 17
2011 SC 16 32 22 13 14 4 0 50 27 625
2011 SC-02 18 37 19 14 10 2 0 57 24 135
2011 SC-03 13 29 25 12 15 5 0 45 29 240
2011 SC-04 9 20 28 16 26 2 0 29 43 57
2011 SC-05 11 39 16 11 19 4 0 52 32 46

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 27 47 14 8 3 0 0 75 11 408
2018 SC-01 45 55 0 0 0 0 0 100 0 11
2018 SC-02 29 48 13 6 2 2 2 79 8 63
2018 SC-03 28 46 16 7 2 0 0 75 10 217
2018 SC-04 21 55 7 13 3 0 0 76 16 36
2018 SC-05 27 38 16 9 10 0 0 65 19 36
2017 SC 34 31 20 7 8 0 0 65 15 89
2017 SC-02 36 36 9 9 10 0 0 72 19 12
2017 SC-03 39 29 19 6 6 0 0 68 13 35
2017 SC-04 17 40 17 5 21 0 0 58 25 24
2017 SC-05 36 13 38 12 1 0 0 49 13 12
2014 SC 33 35 16 11 5 0 0 68 16 333
2014 SC-02 27 44 5 17 6 0 0 71 23 42
2014 SC-03 25 39 23 7 5 1 0 65 12 143
2014 SC-04 25 38 16 16 5 0 0 63 20 42
2014 SC-05 50 20 7 17 6 0 0 70 23 17
2011 SC 25 35 15 13 12 1 0 61 24 627
2011 SC-02 28 36 15 10 9 1 0 66 20 135
2011 SC-03 22 35 17 12 11 2 0 59 24 243
2011 SC-04 12 25 25 14 25 0 0 37 39 57
2011 SC-05 31 38 4 15 12 0 0 69 27 46
2008 SC 25 43 16 7 8 1 0 69 15 438
2008 SC-02 27 43 16 5 6 1 1 72 12 94
2008 SC-03 23 42 17 8 8 1 1 66 17 187
2008 SC-04 24 50 5 8 11 0 0 75 20 48
2008 SC-05 28 45 9 12 6 0 0 73 18 34
2008 SC-06 57 32 0 0 11 0 0 89 11 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 16 45 17 12 8 2 1 62 20 406
2018 SC-01 27 55 18 0 0 0 0 82 0 11
2018 SC-02 24 40 21 5 11 0 0 63 16 63
2018 SC-03 16 47 15 14 5 2 1 64 20 215
2018 SC-04 7 45 19 6 23 0 0 52 29 37
2018 SC-05 3 50 19 15 13 0 0 53 28 35
2017 SC 23 34 20 8 11 2 2 58 21 89
2017 SC-02 18 63 0 0 19 0 0 81 19 12
2017 SC-03 29 29 26 6 6 0 3 60 13 35
2017 SC-04 16 23 22 2 24 14 0 45 30 24
2017 SC-05 12 12 25 37 14 0 0 24 51 12
2014 SC 25 36 17 13 9 1 1 61 22 333
2014 SC-02 30 30 15 16 5 0 3 62 23 42
2014 SC-03 21 39 19 10 10 1 1 60 20 142
2014 SC-04 19 35 11 16 20 0 0 53 36 42
2014 SC-05 28 31 24 10 6 0 0 60 16 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 22 42 14 11 7 3 0 67 18 404
2018 SC-01 45 27 18 0 9 0 0 73 9 11
2018 SC-02 32 40 10 13 3 2 2 74 16 63
2018 SC-03 19 45 14 13 5 4 0 66 19 215
2018 SC-04 20 43 8 7 22 0 0 63 29 35
2018 SC-05 29 36 22 3 10 0 0 65 13 35
2017 SC 33 32 10 7 14 2 2 67 22 89
2017 SC-02 45 36 0 0 19 0 0 81 19 12
2017 SC-03 32 33 6 6 16 3 3 69 24 35
2017 SC-04 19 50 4 2 24 0 2 70 26 24
2017 SC-05 36 12 25 28 0 0 0 47 28 12
2014 SC 26 34 15 11 9 4 2 64 21 332
2014 SC-02 23 29 14 8 11 8 5 61 22 42
2014 SC-03 21 36 15 13 9 5 1 60 24 142
2014 SC-04 24 31 20 19 6 0 0 55 25 42
2014 SC-05 53 30 7 7 3 0 0 83 10 17
2011 SC 27 38 13 9 7 5 1 69 17 626
2011 SC-02 26 50 8 5 7 4 0 79 12 133
2011 SC-03 28 33 14 11 7 5 2 65 20 243
2011 SC-04 27 27 13 17 11 5 0 57 29 57
2011 SC-05 19 43 18 2 6 9 2 70 10 46
2008 SC 24 38 16 10 6 6 1 66 17 443
2008 SC-02 22 40 19 7 3 8 2 69 10 95
2008 SC-03 24 38 15 9 6 7 2 67 17 191
2008 SC-04 15 49 12 17 7 0 0 64 24 49
2008 SC-05 41 28 15 3 6 6 0 74 10 33
2008 SC-06 36 21 11 32 0 0 0 57 32 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 18 42 19 13 7 0 0 60 20 406
2018 SC-01 45 36 9 9 0 0 0 82 9 11
2018 SC-02 25 37 19 16 3 0 0 62 19 63
2018 SC-03 19 44 18 14 6 0 0 63 20 216
2018 SC-04 8 37 28 10 17 0 0 45 27 35
2018 SC-05 16 36 21 12 15 0 0 52 27 36

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 15 33 18 15 14 4 0 51 31 405
2018 SC-01 45 36 9 0 0 9 0 90 0 11
2018 SC-02 22 41 14 13 6 3 0 66 20 63
2018 SC-03 12 33 19 17 16 3 0 46 34 215
2018 SC-04 14 41 10 11 21 3 0 56 33 35
2018 SC-05 17 20 21 24 15 3 0 38 40 36
2017 SC 16 39 9 16 15 5 0 58 33 89
2017 SC-02 18 45 0 0 28 9 0 69 31 12
2017 SC-03 22 22 17 23 13 3 0 46 37 35
2017 SC-04 3 51 3 2 25 16 0 64 32 24
2017 SC-05 12 62 0 24 3 0 0 74 26 12
2014 SC 15 26 16 20 18 5 0 43 40 333
2014 SC-02 17 24 18 22 20 0 0 40 42 42
2014 SC-03 9 29 16 21 19 6 0 41 42 142
2014 SC-04 8 29 12 21 27 3 0 38 49 42
2014 SC-05 31 21 3 21 23 0 0 53 44 17
2011 SC 11 25 15 18 26 5 0 38 46 628
2011 SC-02 12 29 12 19 23 5 0 43 44 134
2011 SC-03 9 23 17 21 23 6 0 35 47 244
2011 SC-04 6 17 9 16 48 4 0 24 67 57
2011 SC-05 13 35 9 9 31 2 0 49 41 46

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SC 20 80 404
2018 SC-02 15 85 62
2018 SC-03 22 78 213
2018 SC-04 24 76 37
2018 SC-05 28 72 36

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SC 65 78
2018 SC-03 67 45
2018 SC-05 52 10

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SC 70 75
2018 SC-03 65 43

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 SC 12 72
2018 SC-03 20 40

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 SC 48 73
2018 SC-03 50 42
2018 SC-05 52 10

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 SC 33 71
2018 SC-03 25 40

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 SC 38 71
2018 SC-03 40 40

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 SC 41 74
2018 SC-03 47 43

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 SC 20 70
2018 SC-03 21 39
2018 SC-05 0 10

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 SC 64 76
2018 SC-03 71 45

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 SC 38 74
2018 SC-03 42 43

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 SC 13 70
2018 SC-03 13 39

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 SC 23 71
2018 SC-03 23 40

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 SC 40 72
2018 SC-03 34 41
2018 SC-05 48 10

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 SC 56 72
2018 SC-03 59 41

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SC 14 71
2018 SC-03 13 39

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SC 40 73
2018 SC-03 37 41

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 SC 39 72
2018 SC-03 45 40

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SC 10 71

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 SC 28 72
2018 SC-03 33 40

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SC 7 71
2018 SC-05 0 10

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 SC 42 78
2018 SC-03 42 45
2018 SC-05 48 10

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 SC 10 71
2018 SC-05 0 10

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SC 21 69
2018 SC-03 31 39

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 SC 7 69
2018 SC-03 13 39
2018 SC-05 0 10

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 SC 10 69
2018 SC-03 13 39

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 SC 11 69
2018 SC-05 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SC 17 69
2018 SC-03 18 39

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 SC 13 69
2018 SC-03 13 39

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 SC 17 70
2018 SC-03 15 40
2018 SC-05 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 SC 12 69

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SC 28 71
2018 SC-03 24 41

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 SC 11 69

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SC 39 73
2018 SC-03 40 43

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SC 70 74
2018 SC-03 55 44

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SC 8 69
2018 SC-05 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 15 27 23 10 11 10 3 49 24 401
2018 SC-01 27 18 9 9 0 36 0 71 14 11
2018 SC-02 17 29 24 7 14 8 2 51 23 59
2018 SC-03 17 27 24 11 9 10 3 49 23 217
2018 SC-04 12 26 21 16 16 3 6 42 34 35
2018 SC-05 5 30 25 8 21 8 3 40 32 35
2017 SC 23 19 26 10 14 7 2 46 26 89
2017 SC-02 36 18 27 0 19 0 0 54 19 12
2017 SC-03 22 17 32 13 10 6 0 42 24 35
2017 SC-04 2 23 2 3 26 30 14 44 53 24
2017 SC-05 24 26 12 24 14 0 0 50 38 12
2014 SC 15 30 20 12 12 9 2 51 27 330
2014 SC-02 25 23 12 11 14 11 4 56 30 41
2014 SC-03 9 29 25 11 13 11 1 43 28 141
2014 SC-04 13 34 22 16 14 1 0 47 31 42
2014 SC-05 28 34 7 7 23 0 0 63 30 17

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 20 40 16 11 8 4 1 63 20 400
2018 SC-01 36 27 9 0 0 27 0 88 0 11
2018 SC-02 23 42 18 12 3 2 0 66 15 60
2018 SC-03 20 40 16 12 7 4 1 64 19 214
2018 SC-04 16 41 18 9 15 0 0 57 25 36
2018 SC-05 8 44 14 8 23 3 0 53 33 35
2017 SC 25 21 23 10 12 7 2 50 24 88
2017 SC-02 45 9 27 0 19 0 0 54 19 12
2017 SC-03 20 20 33 13 10 3 0 42 24 34
2017 SC-04 2 23 3 3 26 28 14 43 52 24
2017 SC-05 36 26 0 24 3 12 0 70 30 12
2014 SC 26 31 19 9 11 4 0 59 21 331
2014 SC-02 35 17 12 16 14 5 0 56 32 42
2014 SC-03 15 36 27 8 10 5 0 54 18 141
2014 SC-04 20 37 18 6 19 0 0 57 25 42
2014 SC-05 35 34 10 0 20 0 0 70 20 17
2011 SC 24 37 19 9 7 4 0 64 17 623
2011 SC-02 24 38 22 7 4 6 0 65 12 135
2011 SC-03 25 39 15 11 7 3 0 66 18 238
2011 SC-04 16 33 20 17 12 2 0 50 30 56
2011 SC-05 22 36 19 16 2 4 0 61 19 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SC 8 92 402
2018 SC-01 0 100 11
2018 SC-02 8 92 60
2018 SC-03 9 91 214
2018 SC-04 16 84 36

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 SC 54 32
2018 SC-03 53 17

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 SC 61 33
2018 SC-03 56 18

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 SC 0 32
2018 SC-03 0 17

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 SC 19 31

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 SC 17 31

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 SC 44 32
2018 SC-03 44 18

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 SC 0 31
2018 SC-03 0 17

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 SC 0 31
2018 SC-03 0 17

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 SC 19 31

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 SC 0 31
2018 SC-03 0 17

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 SC 31 32
2018 SC-03 39 18

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 SC 21 33

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 SC 24 33

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 SC 18 33

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 SC 0 32
2018 SC-03 0 17

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 SC 0 32
2018 SC-03 0 17

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 SC 51 32
2018 SC-03 53 17

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 SC 15 32

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 SC 0 32
2018 SC-03 0 17

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 SC 0 32
2018 SC-03 0 17

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 SC 17 32

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 SC 22 33

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 SC 46 33
2018 SC-03 44 18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 SC 0 32
2018 SC-03 0 17

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 SC 62 32
2018 SC-03 65 17

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 SC 25 32

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 17 27 29 8 6 12 2 51 16 398
2018 SC-01 36 9 18 0 0 36 0 71 0 11
2018 SC-02 20 26 31 8 5 7 3 51 15 61
2018 SC-03 17 30 28 6 4 12 3 55 12 212
2018 SC-04 17 24 30 20 6 2 0 42 27 36
2018 SC-05 8 22 27 8 17 15 3 36 30 35
2017 SC 24 22 20 9 8 15 2 56 20 89
2017 SC-02 54 0 9 9 19 9 0 59 31 12
2017 SC-03 22 16 35 6 3 13 3 46 12 35
2017 SC-04 2 36 6 3 22 30 2 54 36 24
2017 SC-05 24 37 0 26 1 12 0 69 31 12
2014 SC 15 29 23 7 8 17 2 53 18 330
2014 SC-02 24 12 15 6 6 35 4 58 18 41
2014 SC-03 7 32 27 8 9 15 1 47 21 143
2014 SC-04 8 38 23 15 6 10 0 52 23 41
2014 SC-05 28 38 10 0 23 0 0 67 23 17

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 20 38 21 7 5 8 1 64 13 391
2018 SC-01 40 20 10 0 0 30 0 86 0 10
2018 SC-02 23 38 23 10 0 3 2 65 11 60
2018 SC-03 19 44 19 5 4 7 1 69 10 208
2018 SC-04 20 27 34 10 10 0 0 47 19 35
2018 SC-05 19 30 20 9 16 5 0 52 27 35
2017 SC 31 26 14 11 10 7 2 63 22 88
2017 SC-02 59 10 0 10 21 0 0 69 31 11
2017 SC-03 29 26 22 10 3 6 3 61 14 35
2017 SC-04 2 53 5 5 22 14 0 64 31 24
2017 SC-05 47 13 1 13 13 12 0 69 30 12
2014 SC 25 32 19 8 7 8 1 62 16 331
2014 SC-02 29 15 20 11 5 19 0 55 20 42
2014 SC-03 15 39 21 7 9 9 0 59 18 143
2014 SC-04 20 42 12 15 8 0 3 65 23 42
2014 SC-05 46 34 0 7 13 0 0 80 20 17
2011 SC 24 41 20 7 5 3 0 67 13 625
2011 SC-02 23 39 26 2 6 4 0 64 9 135
2011 SC-03 23 38 17 11 7 3 0 63 19 241
2011 SC-04 18 41 26 11 2 2 0 60 13 57
2011 SC-05 22 47 22 5 0 4 0 72 5 46
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 42 31 15 5 5 2 0 75 10 405
2018 SC-01 55 36 9 0 0 0 0 91 0 11
2018 SC-02 38 25 22 8 6 0 0 63 14 63
2018 SC-03 47 30 13 4 2 3 0 80 7 215
2018 SC-04 41 35 8 10 7 0 0 75 17 35
2018 SC-05 22 38 21 3 13 3 0 62 16 36
2017 SC 50 25 9 5 9 0 2 77 14 89
2017 SC-02 54 18 0 0 28 0 0 72 28 12
2017 SC-03 55 23 10 10 0 0 3 80 10 35
2017 SC-04 41 34 7 0 16 0 2 76 16 24
2017 SC-05 37 36 13 3 12 0 0 72 14 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 10 31 23 19 12 5 1 43 33 411
2018 SC-01 45 18 9 0 0 27 0 88 0 11
2018 SC-02 10 33 24 16 11 5 2 46 29 63
2018 SC-03 10 31 22 20 13 5 0 42 34 219
2018 SC-04 5 32 16 28 14 5 0 39 44 37
2018 SC-05 3 35 24 17 22 0 0 37 39 36
2017 SC 10 34 21 20 13 2 0 45 34 88
2017 SC-02 9 54 0 19 18 0 0 63 37 12
2017 SC-03 10 30 23 23 10 3 0 41 34 34
2017 SC-04 19 18 22 2 39 0 0 37 41 24
2017 SC-05 12 26 36 25 1 0 0 38 26 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 14 37 20 16 11 1 0 52 28 410
2018 SC-01 36 45 9 9 0 0 0 82 9 11
2018 SC-02 16 29 29 15 10 2 0 46 25 62
2018 SC-03 14 39 18 17 11 1 0 53 29 219
2018 SC-04 11 35 20 14 17 2 0 47 32 37
2018 SC-05 8 32 28 19 14 0 0 40 32 36
2017 SC 16 34 20 12 18 0 0 50 30 89
2017 SC-02 9 54 0 0 37 0 0 63 37 12
2017 SC-03 26 26 29 13 6 0 0 52 19 35
2017 SC-04 16 39 1 19 25 0 0 55 44 24
2017 SC-05 0 12 25 25 38 0 0 12 63 12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 5 13 19 21 40 1 1 19 62 410
2018 SC-01 9 18 36 9 27 0 0 27 36 11
2018 SC-02 6 10 25 17 40 2 0 16 58 63
2018 SC-03 3 12 20 20 44 0 1 16 65 219
2018 SC-04 5 11 16 26 43 0 0 15 69 37
2018 SC-05 13 21 11 21 34 0 0 34 55 36
2017 SC 2 14 19 27 39 0 0 16 65 89
2017 SC-02 0 18 19 36 27 0 0 18 63 12
2017 SC-03 0 19 23 19 39 0 0 19 58 35
2017 SC-04 2 4 6 22 66 0 0 6 88 24
2017 SC-05 1 3 24 36 37 0 0 4 72 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 33 36 20 8 2 0 1 69 11 409
2018 SC-01 27 36 27 9 0 0 0 64 9 11
2018 SC-02 43 30 19 6 2 0 0 73 8 63
2018 SC-03 33 39 17 8 2 0 1 73 10 219
2018 SC-04 18 45 29 8 0 0 0 63 8 37
2018 SC-05 33 25 17 15 10 0 0 58 25 34
2017 SC 37 34 23 5 2 0 0 71 7 88
2017 SC-02 36 45 9 9 0 0 0 82 9 11
2017 SC-03 54 20 22 0 3 0 0 74 3 35
2017 SC-04 8 39 39 14 0 0 0 47 14 24
2017 SC-05 3 71 26 0 0 0 0 74 0 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 39 32 17 7 3 1 2 73 10 409
2018 SC-01 36 27 18 9 0 0 9 70 10 11
2018 SC-02 40 30 16 8 2 3 2 73 10 63
2018 SC-03 44 29 15 6 3 0 3 76 9 218
2018 SC-04 26 38 30 6 0 0 0 64 6 37
2018 SC-05 37 26 19 8 10 0 0 62 19 35
2017 SC 42 30 14 5 0 3 5 79 6 86
2017 SC-02 45 45 0 9 0 0 0 91 9 11
2017 SC-03 48 29 13 3 0 0 6 83 4 34
2017 SC-04 40 9 22 2 0 14 14 68 2 24
2017 SC-05 38 25 25 12 0 0 0 63 12 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 33 32 17 8 8 0 2 66 17 409
2018 SC-01 36 45 0 9 0 0 9 90 10 11
2018 SC-02 44 40 8 3 3 0 2 85 7 62
2018 SC-03 33 33 16 7 8 0 2 68 15 219
2018 SC-04 23 23 30 12 10 2 0 47 22 37
2018 SC-05 22 19 22 20 17 0 0 41 37 35
2017 SC 34 20 30 8 7 0 2 55 14 89
2017 SC-02 27 36 28 9 0 0 0 63 9 12
2017 SC-03 45 16 26 7 6 0 0 61 13 35
2017 SC-04 44 4 36 6 10 0 0 48 16 24
2017 SC-05 0 24 59 14 3 0 0 24 17 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 46 30 16 4 3 0 1 77 7 409
2018 SC-01 50 30 20 0 0 0 0 80 0 10
2018 SC-02 51 30 11 3 2 2 2 84 5 63
2018 SC-03 47 30 15 3 3 0 2 79 6 219
2018 SC-04 48 29 16 3 3 0 0 77 7 37
2018 SC-05 39 16 29 12 3 0 0 56 15 35
2017 SC 50 24 12 7 3 2 2 77 10 89
2017 SC-02 54 18 10 18 0 0 0 72 18 12
2017 SC-03 52 29 13 0 3 0 3 83 3 35
2017 SC-04 70 10 6 0 14 0 0 80 14 24
2017 SC-05 47 13 25 14 0 0 0 61 14 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 24 27 24 14 8 1 2 52 23 408
2018 SC-01 55 9 18 9 0 0 9 70 10 11
2018 SC-02 35 23 21 13 6 2 0 59 20 62
2018 SC-03 19 28 25 16 9 1 2 48 26 219
2018 SC-04 25 25 22 13 9 2 2 53 24 36
2018 SC-05 24 22 27 17 7 0 3 47 25 35
2017 SC 23 29 26 14 8 0 0 52 22 88
2017 SC-02 0 45 28 9 18 0 0 45 27 12
2017 SC-03 33 24 23 10 10 0 0 57 20 34
2017 SC-04 22 25 48 3 2 0 0 47 5 24
2017 SC-05 24 13 13 50 0 0 0 37 50 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 30 33 22 8 4 1 1 64 13 408
2018 SC-01 36 36 9 18 0 0 0 73 18 11
2018 SC-02 41 25 23 10 2 0 0 66 11 61
2018 SC-03 28 35 21 8 4 1 2 65 12 219
2018 SC-04 24 48 12 6 10 0 0 72 16 37
2018 SC-05 37 22 28 9 4 0 0 59 13 35
2017 SC 30 33 19 9 7 2 0 64 16 88
2017 SC-02 54 18 10 9 9 0 0 72 18 12
2017 SC-03 26 37 20 10 7 0 0 63 17 34
2017 SC-04 49 25 4 3 19 0 0 74 22 24
2017 SC-05 12 37 38 13 0 0 0 49 13 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 29 34 20 10 4 1 2 65 14 408
2018 SC-01 45 27 18 9 0 0 0 73 9 11
2018 SC-02 33 30 18 13 5 2 0 63 18 61
2018 SC-03 30 33 21 6 5 1 3 66 11 219
2018 SC-04 25 43 17 12 3 0 0 68 15 37
2018 SC-05 25 25 26 19 7 0 0 49 25 35
2017 SC 30 33 21 9 4 3 0 65 13 88
2017 SC-02 36 45 10 9 0 0 0 81 9 12
2017 SC-03 33 27 23 7 7 3 0 62 14 34
2017 SC-04 32 25 34 5 5 0 0 56 10 24
2017 SC-05 25 39 12 24 0 0 0 64 24 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 32 39 17 6 4 0 2 73 10 408
2018 SC-01 36 45 18 0 0 0 0 82 0 11
2018 SC-02 31 39 16 11 2 0 0 70 13 61
2018 SC-03 32 42 14 5 3 0 3 77 9 219
2018 SC-04 29 30 22 3 13 0 2 60 17 37
2018 SC-05 41 19 23 9 8 0 0 60 17 35
2017 SC 41 30 14 11 2 2 0 72 14 88
2017 SC-02 36 54 0 10 0 0 0 90 10 12
2017 SC-03 46 30 10 10 3 0 0 77 13 34
2017 SC-04 62 10 15 10 3 0 0 72 13 24
2017 SC-05 36 13 26 25 0 0 0 49 25 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 42 36 14 4 1 0 2 80 6 407
2018 SC-01 73 27 0 0 0 0 0 100 0 11
2018 SC-02 45 39 10 5 2 0 0 84 6 62
2018 SC-03 44 37 11 5 1 0 3 83 6 219
2018 SC-04 37 34 21 3 0 3 3 75 3 35
2018 SC-05 36 27 28 3 7 0 0 63 9 35
2017 SC 49 26 14 5 2 2 2 78 8 88
2017 SC-02 63 28 0 9 0 0 0 91 9 12
2017 SC-03 60 24 10 3 3 0 0 83 7 34
2017 SC-04 55 6 20 3 2 0 14 71 6 24
2017 SC-05 14 50 36 0 0 0 0 64 0 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 41 32 18 5 3 0 1 74 8 409
2018 SC-01 45 36 18 0 0 0 0 82 0 11
2018 SC-02 51 37 10 2 2 0 0 87 3 63
2018 SC-03 41 32 16 5 4 0 2 75 8 219
2018 SC-04 40 36 19 5 0 0 0 75 5 36
2018 SC-05 28 19 28 15 9 0 0 48 24 35
2017 SC 38 24 20 7 11 0 0 62 18 89
2017 SC-02 27 36 1 18 18 0 0 63 36 12
2017 SC-03 45 19 22 3 10 0 0 65 13 35
2017 SC-04 58 8 31 2 2 0 0 66 3 24
2017 SC-05 24 3 38 12 24 0 0 26 36 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 50 31 8 4 2 3 2 86 6 399
2018 SC-01 73 27 0 0 0 0 0 100 0 11
2018 SC-02 52 25 10 7 2 3 2 81 9 61
2018 SC-03 51 32 8 3 1 2 3 88 4 215
2018 SC-04 58 26 3 0 11 3 0 86 11 34
2018 SC-05 35 29 18 7 3 8 0 70 10 34

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 54 25 11 4 3 1 2 81 7 408
2018 SC-01 73 9 0 0 0 0 18 100 0 11
2018 SC-02 60 22 10 3 3 0 2 84 6 63
2018 SC-03 53 27 11 4 2 0 3 82 6 217
2018 SC-04 52 22 16 0 9 0 0 74 9 37
2018 SC-05 38 27 20 10 4 0 0 66 14 35
2017 SC 65 14 7 8 4 2 0 80 13 89
2017 SC-02 63 9 1 27 0 0 0 72 27 12
2017 SC-03 68 10 13 6 3 0 0 78 10 35
2017 SC-04 66 6 6 3 19 0 0 72 22 24
2017 SC-05 49 49 1 0 1 0 0 97 1 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 38 36 15 6 3 0 1 76 9 410
2018 SC-01 64 18 9 0 0 0 9 90 0 11
2018 SC-02 46 35 11 3 3 0 2 82 6 63
2018 SC-03 38 35 16 7 3 0 1 74 10 219
2018 SC-04 26 46 22 2 3 0 0 72 6 37
2018 SC-05 30 34 14 16 7 0 0 64 22 35
2017 SC 42 39 14 1 4 2 0 82 4 89
2017 SC-02 36 46 9 0 9 0 0 82 9 12
2017 SC-03 48 38 10 0 3 0 0 87 3 35
2017 SC-04 65 11 19 3 2 0 0 76 5 24
2017 SC-05 1 59 37 3 0 0 0 61 3 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 41 29 15 9 4 1 1 71 13 409
2018 SC-01 73 18 0 0 0 0 9 100 0 11
2018 SC-02 46 29 11 6 6 0 2 76 13 63
2018 SC-03 43 28 17 7 2 1 2 73 9 218
2018 SC-04 25 40 7 11 17 0 0 65 27 37
2018 SC-05 33 19 26 20 3 0 0 52 22 35
2017 SC 46 27 13 7 6 2 0 74 13 89
2017 SC-02 36 27 10 9 18 0 0 63 27 12
2017 SC-03 55 26 10 10 0 0 0 81 10 35
2017 SC-04 47 25 6 3 19 0 0 72 22 24
2017 SC-05 24 36 38 3 0 0 0 59 3 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 56 18 4 3 0 1 17 91 3 408
2018 SC-01 45 18 9 0 0 0 27 88 0 11
2018 SC-02 68 10 0 2 0 0 21 98 2 63
2018 SC-03 60 16 2 1 0 0 20 95 2 218
2018 SC-04 50 24 7 0 0 2 16 91 0 37
2018 SC-05 27 34 16 20 0 0 3 63 20 35
2017 SC 56 15 9 0 0 2 19 89 0 89
2017 SC-02 81 9 0 0 0 0 10 100 0 12
2017 SC-03 58 13 3 0 0 0 26 96 0 35
2017 SC-04 44 5 17 0 2 0 33 72 2 24
2017 SC-05 14 49 37 0 0 0 0 63 0 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 58 27 6 2 1 1 5 90 3 409
2018 SC-01 73 9 0 0 0 0 18 100 0 11
2018 SC-02 73 13 8 2 0 0 5 90 2 63
2018 SC-03 56 29 5 1 2 1 6 91 3 219
2018 SC-04 60 29 3 0 0 5 2 96 0 37
2018 SC-05 47 25 18 10 0 0 0 72 10 34
2017 SC 58 24 5 0 0 2 10 94 0 88
2017 SC-02 81 19 0 0 0 0 0 100 0 12
2017 SC-03 58 29 3 0 0 0 10 96 0 35
2017 SC-04 56 10 16 2 0 0 16 79 2 23
2017 SC-05 24 38 13 0 0 0 25 82 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 48 24 8 9 7 1 3 75 17 409
2018 SC-01 45 18 9 18 9 0 0 64 27 11
2018 SC-02 44 29 10 8 5 3 2 77 13 63
2018 SC-03 47 23 7 9 9 1 4 73 19 218
2018 SC-04 55 26 5 2 9 0 2 83 12 37
2018 SC-05 56 16 16 12 0 0 0 72 12 35
2017 SC 44 26 10 7 9 0 5 73 16 88
2017 SC-02 54 19 9 9 9 0 0 73 18 12
2017 SC-03 47 23 10 0 10 0 10 78 11 34
2017 SC-04 44 6 17 30 3 0 0 49 33 24
2017 SC-05 14 71 1 13 0 0 0 86 13 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 47 33 13 4 1 0 2 82 5 408
2018 SC-01 64 18 0 0 0 0 18 100 0 11
2018 SC-02 55 26 19 0 0 0 0 81 0 62
2018 SC-03 47 35 11 3 1 0 2 85 4 219
2018 SC-04 39 31 22 8 0 0 0 70 8 37
2018 SC-05 24 49 11 10 5 0 0 73 16 35
2017 SC 43 28 23 5 0 2 0 71 5 89
2017 SC-02 36 28 27 9 0 0 0 64 9 12
2017 SC-03 51 26 19 3 0 0 0 77 3 35
2017 SC-04 44 41 14 0 2 0 0 84 2 24
2017 SC-05 13 36 39 12 0 0 0 49 12 12

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 16 41 29 11 2 0 0 57 13 411
2018 SC-01 36 45 18 0 0 0 0 82 0 11
2018 SC-02 25 37 30 8 0 0 0 62 8 63
2018 SC-03 14 41 30 12 3 0 0 55 15 219
2018 SC-04 7 45 35 9 3 0 0 52 13 37
2018 SC-05 16 30 30 20 4 0 0 46 23 36
2017 SC 23 24 34 14 5 0 0 47 19 89
2017 SC-02 27 27 10 27 9 0 0 54 36 12
2017 SC-03 29 23 38 10 0 0 0 52 10 35
2017 SC-04 17 21 23 21 16 2 0 39 37 24
2017 SC-05 1 24 63 12 0 0 0 25 12 12

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 5 12 34 30 17 0 1 48 17 407
2018 SC-01 9 0 18 36 36 0 0 73 9 11
2018 SC-02 10 8 29 27 26 0 0 53 18 62
2018 SC-03 4 13 35 33 14 0 1 48 17 218
2018 SC-04 9 13 37 21 17 0 2 39 23 36
2018 SC-05 7 15 39 23 14 3 0 38 22 35
2017 SC 4 13 47 21 14 0 2 36 17 89
2017 SC-02 9 27 10 45 9 0 0 54 36 12
2017 SC-03 0 10 51 16 19 0 3 37 10 35
2017 SC-04 19 9 37 17 17 0 0 35 28 24
2017 SC-05 0 1 86 12 1 0 0 13 1 12
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 14 21 25 18 18 4 1 15 85 406
2018 SC-01 27 27 18 9 18 0 0 27 73 11
2018 SC-02 12 25 22 17 14 8 2 13 87 59
2018 SC-03 13 19 25 18 20 4 0 14 86 219
2018 SC-04 13 13 36 23 12 2 0 14 86 36
2018 SC-05 9 30 20 25 13 3 0 9 91 36
2017 SC 4 17 22 23 32 2 0 4 96 89
2017 SC-02 9 18 10 45 18 0 0 9 91 12
2017 SC-03 1 22 22 26 26 3 0 1 99 35
2017 SC-04 2 23 16 5 53 2 0 2 98 24
2017 SC-05 0 0 41 12 47 0 0 0 100 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 SC 43 303
2018 SC-02 49 47
2018 SC-03 48 161
2018 SC-04 29 29
2018 SC-05 25 31
2017 SC 47 80
2017 SC-02 59 11
2017 SC-03 57 30
2017 SC-04 32 22
2017 SC-05 12 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SC 45 302
2018 SC-02 48 46
2018 SC-03 51 162
2018 SC-04 38 28
2018 SC-05 29 31
2017 SC 47 80
2017 SC-02 49 11
2017 SC-03 53 30
2017 SC-04 34 22
2017 SC-05 36 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 SC 25 296
2018 SC-02 20 46
2018 SC-03 29 157
2018 SC-04 34 29
2018 SC-05 14 30
2017 SC 14 80
2017 SC-02 20 11
2017 SC-03 20 30
2017 SC-04 2 22
2017 SC-05 0 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 SC 78 311
2018 SC-02 67 46
2018 SC-03 83 168
2018 SC-04 80 30
2018 SC-05 74 31
2017 SC 87 80
2017 SC-02 80 11
2017 SC-03 83 30
2017 SC-04 96 22
2017 SC-05 99 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 SC 7 290
2018 SC-02 2 46
2018 SC-03 6 150
2018 SC-04 19 29
2018 SC-05 0 30
2017 SC 6 80
2017 SC-02 0 11
2017 SC-03 7 30
2017 SC-04 3 22
2017 SC-05 1 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 SC 31 296
2018 SC-02 26 46
2018 SC-03 36 157
2018 SC-04 21 28
2018 SC-05 27 30

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 SC 33 300
2018 SC-02 28 47
2018 SC-03 31 157
2018 SC-04 40 30
2018 SC-05 45 30
2017 SC 27 80
2017 SC-02 30 11
2017 SC-03 33 30
2017 SC-04 25 22
2017 SC-05 13 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 SC 2 25 21 15 5 32 283
2018 SC-02 3 38 23 18 10 10 40
2018 SC-03 2 26 17 14 4 36 159
2018 SC-04 0 7 27 17 7 42 26
2018 SC-05 9 22 18 15 0 36 26
2017 SC 0 33 19 16 7 25 78
2017 SC-02 0 45 33 0 0 22 10
2017 SC-03 0 27 20 20 10 23 30
2017 SC-04 3 47 8 0 0 42 22
2017 SC-05 0 43 0 28 13 15 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 SC 27 73 323
2018 SC-02 32 68 47
2018 SC-03 22 78 175
2018 SC-04 19 81 30
2018 SC-05 37 63 32

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 25 18 18 13 14 5 7 49 31 406
2018 SC-01 64 18 9 0 9 0 0 82 9 11
2018 SC-02 24 19 21 11 11 10 3 50 26 62
2018 SC-03 21 20 16 16 13 4 9 47 34 215
2018 SC-04 19 16 25 17 17 0 6 37 36 37
2018 SC-05 39 8 21 5 15 5 5 53 23 36

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 9 23 19 19 24 2 4 34 46 327
2018 SC-02 15 19 21 19 23 0 4 35 43 48
2018 SC-03 7 23 18 21 24 3 3 32 49 177
2018 SC-04 11 19 12 19 36 3 0 31 57 30
2018 SC-05 0 42 16 9 23 0 9 46 36 32
2017 SC 9 27 13 23 25 2 2 37 50 80
2017 SC-02 0 49 20 11 10 0 10 55 23 11
2017 SC-03 13 20 17 27 23 0 0 33 50 30
2017 SC-04 18 19 5 3 39 15 2 44 50 22
2017 SC-05 0 28 0 24 49 0 0 28 72 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 SC 8 15 18 20 36 2 2 24 58 327
2018 SC-02 10 19 10 33 25 2 0 30 60 48
2018 SC-03 8 11 19 19 38 2 2 21 60 177
2018 SC-04 7 14 17 16 46 0 0 21 62 30
2018 SC-05 3 24 25 12 29 0 6 29 44 32
2017 SC 7 16 13 21 39 2 2 24 63 80
2017 SC-02 10 20 20 10 21 10 10 37 38 11
2017 SC-03 7 17 7 27 43 0 0 23 70 30
2017 SC-04 18 19 18 5 37 0 3 38 43 22
2017 SC-05 0 13 25 3 59 0 0 13 62 12
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