2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - RO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	34	37	12	10	6	72	16	125
2018	RO-03	35	40	9	7	9	76	16	82
2018	RO-04	26	26	26	17	4	52	22	23
2018	RO-05	47	33	13	7	0	80	7	15
2017	RO	28	48	12	10	3	76	12	117
2017	RO-03	33	43	12	9	3	77	12	78
2017	RO-04	14	59	9	14	5	72	18	22
2017	RO-05	18	64	9	9	0	82	9	12
2014	RO	24	49	13	5	10	72	15	128
2014	RO-03	24	42	16	9	10	65	19	71
2014	RO-04	28	54	3	0	15	82	15	32
2014	RO-05	16	63	16	0	5	79	5	19
2011	RO	41	39	9	6	4	81	10	699
2011	RO-02	45	31	16	8	2	75	9	65
2011	RO-03	40	43	6	7	4	83	10	210
2011	RO-04	37	41	9	6	7	78	13	153
2011	RO-05	44	44	5	5	1	88	6	72
2011	RO-06	48	25	27	0	0	73	0	12
2008	RO	44	42	8	4	2	86	6	1089
2008	RO-02	47	37	11	5	0	84	5	79
2008	RO-03	36	48	9	3	3	84	6	257
2008	RO-04	44	41	8	5	2	85	7	323
2008	RO-05	37	44	12	6	0	81	6	45

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	17	38	10	19	16	55	35	126
2018	RO-03	17	35	7	23	17	52	40	82
2018	RO-04	8	38	13	21	21	46	42	24
2018	RO-05	33	40	20	0	7	73	7	15
2017	RO	13	36	21	19	12	48	31	117
2017	RO-03	15	31	18	22	14	46	36	78
2017	RO-04	5	40	28	14	14	45	28	22
2017	RO-05	14	59	18	9	0	73	9	12

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	51	37	5	3	4	88	7	125
2018	RO-03	51	39	1	4	5	90	9	82
2018	RO-04	46	29	17	4	4	75	8	24
2018	RO-05	53	40	7	0	0	93	0	15
2017	RO	54	35	9	1	2	89	3	115
2017	RO-03	55	33	8	1	3	88	4	76
2017	RO-04	55	26	18	0	0	82	0	22
2017	RO-05	45	55	0	0	0	100	0	12
2014	RO	49	30	14	5	2	79	7	128
2014	RO-03	45	29	17	4	4	74	9	71
2014	RO-04	57	22	12	9	0	79	9	32
2014	RO-05	46	48	5	0	0	95	0	19
2011	RO	67	26	4	2	1	93	3	700
2011	RO-02	62	31	6	2	0	92	2	65
2011	RO-03	61	29	5	4	1	91	4	210
2011	RO-04	67	26	4	1	1	93	3	153
2011	RO-05	68	28	1	1	1	96	3	72
2011	RO-06	58	42	0	0	0	100	0	12

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	41	36	8	10	5	1	77	15	126
2018	RO-03	43	34	6	11	6	0	77	17	82
2018	RO-04	25	38	17	13	4	4	65	17	24
2018	RO-05	53	40	7	0	0	0	93	0	15
2017	RO	40	34	16	5	5	0	74	10	116
2017	RO-03	44	27	17	7	5	0	71	12	77
2017	RO-04	28	49	9	5	9	0	77	14	22
2017	RO-05	36	50	14	0	0	0	86	0	12
2014	RO	32	39	14	10	5	1	72	14	128
2014	RO-03	22	44	15	12	6	1	67	18	71
2014	RO-04	51	28	6	9	5	0	79	15	32
2014	RO-05	33	41	21	5	0	0	74	5	19
2011	RO	45	42	6	6	2	0	87	8	699
2011	RO-02	54	34	6	5	2	0	88	6	65
2011	RO-03	45	42	4	8	0	0	87	9	210
2011	RO-04	34	47	8	7	2	0	82	10	153
2011	RO-05	47	47	3	2	1	0	94	4	72
2011	RO-06	58	42	0	0	0	0	100	0	12
2008	RO	51	37	7	3	2	0	88	5	1095
2008	RO-02	57	29	10	4	0	0	86	4	79
2008	RO-03	46	40	7	4	3	0	86	8	259
2008	RO-04	51	37	7	3	2	0	88	5	325
2008	RO-05	42	46	7	5	0	0	88	5	45

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	28	33	13	10	14	2	0	62	24	126
2018	RO-03	28	35	11	9	15	2	0	65	24	82
2018	RO-04	17	25	17	17	25	0	0	42	42	24
2018	RO-05	40	33	20	7	0	0	0	73	7	15
2017	RO	22	32	20	12	13	1	1	54	26	117
2017	RO-03	25	26	21	13	14	1	0	52	27	78
2017	RO-04	14	36	14	14	18	0	5	52	34	22
2017	RO-05	18	54	14	9	0	5	0	75	9	12
2014	RO	8	31	18	16	25	2	0	40	41	128
2014	RO-03	7	29	18	17	26	3	0	37	44	71
2014	RO-04	6	28	16	16	34	0	0	35	49	32
2014	RO-05	11	41	26	11	11	0	0	52	22	19
2011	RO	20	32	20	14	14	0	0	52	28	698
2011	RO-02	22	37	20	13	8	0	0	59	21	65
2011	RO-03	22	28	20	13	15	1	0	51	29	209
2011	RO-04	15	33	20	15	17	0	0	48	32	153
2011	RO-05	22	40	23	9	5	0	0	62	14	72
2011	RO-06	15	35	25	17	8	0	0	50	25	12

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	23	34	14	13	16	1	57	29	125
2018	RO-03	20	34	15	12	18	1	54	31	82
2018	RO-04	13	38	8	21	21	0	50	42	24
2018	RO-05	47	27	20	7	0	0	73	7	15
2017	RO	21	33	20	12	13	1	54	26	116
2017	RO-03	25	27	18	13	15	1	53	29	78
2017	RO-04	10	33	29	14	14	0	42	29	21
2017	RO-05	18	59	14	9	0	0	77	9	12
2014	RO	8	28	15	23	25	2	36	48	128
2014	RO-03	4	27	16	23	27	3	32	52	71
2014	RO-04	9	22	13	22	34	0	32	56	32
2014	RO-05	11	38	21	25	5	0	49	30	19
2011	RO	18	31	17	20	14	0	49	34	698
2011	RO-02	26	28	17	20	9	0	54	29	65
2011	RO-03	17	30	17	21	15	0	47	36	209
2011	RO-04	14	33	17	20	17	0	47	36	153
2011	RO-05	23	38	14	19	5	0	61	24	72
2011	RO-06	15	35	17	25	8	0	50	33	12
2008	RO	29	39	13	12	7	0	68	19	1094
2008	RO-02	35	34	16	10	3	1	71	13	79
2008	RO-03	25	38	12	13	11	0	64	24	258
2008	RO-04	31	38	11	13	6	0	69	19	325
2008	RO-05	22	55	7	11	5	0	77	15	45

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	24	20	18	14	19	4	1	47	35	126
2018	RO-03	23	15	21	13	23	4	1	40	38	82
2018	RO-04	17	29	8	21	17	8	0	50	41	24
2018	RO-05	40	33	13	7	7	0	0	73	13	15
2017	RO	22	28	18	15	13	4	0	52	29	117
2017	RO-03	24	22	21	18	13	3	0	47	32	78
2017	RO-04	14	45	18	5	18	0	0	59	23	22
2017	RO-05	18	54	0	14	9	5	0	75	25	12
2014	RO	15	21	18	17	22	6	1	39	42	128
2014	RO-03	11	21	19	17	23	7	1	35	44	71
2014	RO-04	16	19	13	16	30	6	0	37	49	32
2014	RO-05	22	25	22	16	11	5	0	49	28	19
2011	RO	25	28	14	15	12	4	1	57	29	700
2011	RO-02	39	19	20	12	8	3	0	59	21	65
2011	RO-03	21	26	13	19	15	5	1	50	36	210
2011	RO-04	21	35	15	12	13	3	2	58	26	153
2011	RO-05	27	35	10	22	3	3	1	64	26	72
2011	RO-06	8	58	8	19	8	0	0	65	27	12
2008	RO	33	29	16	10	7	5	1	65	18	1090
2008	RO-02	30	30	18	10	4	8	0	66	15	79
2008	RO-03	28	28	17	13	9	4	2	60	22	256
2008	RO-04	35	30	15	10	8	2	0	66	18	324
2008	RO-05	30	37	13	14	2	4	0	69	17	45

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	34	27	20	9	8	1	2	62	17	125
2018	RO-03	30	28	22	6	10	1	2	61	16	82
2018	RO-04	22	26	26	17	9	0	0	48	26	23
2018	RO-05	60	20	7	13	0	0	0	80	13	15
2017	RO	24	27	23	16	9	3	0	51	25	117
2017	RO-03	23	25	23	15	9	4	0	51	25	78
2017	RO-04	23	31	23	14	9	0	0	54	23	22
2017	RO-05	37	36	9	9	9	0	0	73	18	12
2014	RO	28	28	24	6	10	2	2	59	16	128
2014	RO-03	26	22	26	9	12	3	3	51	21	71
2014	RO-04	27	32	22	3	13	3	0	61	16	32
2014	RO-05	38	44	16	3	0	0	0	82	3	19
2011	RO	37	27	15	9	10	2	1	65	20	695
2011	RO-02	53	28	12	3	3	0	0	81	6	64
2011	RO-03	33	25	15	9	13	3	2	61	23	210
2011	RO-04	24	32	15	13	14	1	1	57	27	153
2011	RO-05	48	24	12	15	2	0	0	72	16	71
2011	RO-06	25	42	33	0	0	0	0	67	0	12
2008	RO	36	31	11	10	10	1	1	68	21	1095
2008	RO-02	46	32	5	10	5	1	1	79	16	79
2008	RO-03	37	29	11	10	12	2	0	66	23	259
2008	RO-04	34	29	11	13	11	1	1	64	24	325
2008	RO-05	32	39	23	0	4	3	0	73	4	45

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	31	33	15	11	11	0	1	64	21	125
2018	RO-03	29	34	15	12	9	0	1	64	21	82
2018	RO-04	22	26	17	9	26	0	0	48	35	23
2018	RO-05	47	33	13	7	0	0	0	80	7	15
2017	RO	25	31	18	16	9	1	0	57	25	117
2017	RO-03	27	30	18	15	9	1	0	57	25	78
2017	RO-04	18	36	9	23	14	0	0	54	37	22
2017	RO-05	37	27	27	9	0	0	0	64	9	12
2014	RO	27	33	13	15	11	1	0	60	27	128
2014	RO-03	29	24	14	19	13	1	0	53	32	71
2014	RO-04	18	38	9	19	16	0	0	56	35	32
2014	RO-05	33	52	16	0	0	0	0	84	0	19
2011	RO	31	31	14	12	11	1	0	62	23	696
2011	RO-02	47	28	14	5	6	0	0	75	11	64
2011	RO-03	29	25	18	13	14	1	1	55	27	210
2011	RO-04	19	37	14	15	15	0	0	56	30	153
2011	RO-05	47	28	9	9	6	0	0	75	15	71
2011	RO-06	25	33	23	19	0	0	0	58	19	12
2008	RO	29	34	11	14	11	0	0	64	25	1094
2008	RO-02	33	37	10	15	4	0	1	71	19	79
2008	RO-03	29	31	12	14	13	0	0	61	27	258
2008	RO-04	28	36	10	13	13	0	0	64	26	325
2008	RO-05	30	44	11	6	8	0	0	74	15	45

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	30	33	18	9	10	0	1	63	19	125
2018	RO-03	28	29	21	10	11	0	1	58	21	82
2018	RO-04	17	35	22	13	13	0	0	52	26	23
2018	RO-05	53	47	0	0	0	0	0	100	0	15
2017	RO	25	28	18	15	12	1	0	54	28	117
2017	RO-03	24	28	17	16	13	1	0	53	30	78
2017	RO-04	23	26	23	14	14	0	0	49	28	22
2017	RO-05	46	27	9	9	9	0	0	73	18	12
2014	RO	28	31	20	6	14	2	0	59	20	128
2014	RO-03	19	28	23	7	20	3	0	48	28	71
2014	RO-04	27	35	19	9	9	0	0	62	19	32
2014	RO-05	54	30	16	0	0	0	0	84	0	19

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	15	26	19	16	18	7	0	43	37	125
2018	RO-03	10	25	21	15	20	10	0	38	38	81
2018	RO-04	13	21	21	21	21	4	0	35	43	24
2018	RO-05	40	33	7	13	7	0	0	73	20	15
2017	RO	13	16	25	18	16	10	1	33	38	117
2017	RO-03	12	14	23	19	18	13	1	30	43	78
2017	RO-04	14	18	23	18	18	8	0	35	40	22
2017	RO-05	27	18	41	9	0	0	5	47	9	12
2014	RO	12	22	18	18	20	9	1	38	42	128
2014	RO-03	8	19	15	19	29	10	0	30	53	71
2014	RO-04	9	19	19	24	16	9	3	33	46	32
2014	RO-05	38	27	18	11	0	5	0	69	12	19
2011	RO	15	25	20	13	19	7	1	44	34	697
2011	RO-02	14	27	25	12	11	11	0	47	26	65
2011	RO-03	14	22	19	11	23	9	1	41	38	210
2011	RO-04	14	22	23	15	19	6	1	38	37	153
2011	RO-05	19	43	13	13	9	3	0	64	22	71
2011	RO-06	0	50	27	15	0	8	0	54	17	12

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	16	22	17	22	22	2	0	39	44	126
2018	RO-03	12	20	17	23	26	2	0	33	50	82
2018	RO-04	13	17	21	25	25	0	0	29	50	24
2018	RO-05	40	33	13	13	0	0	0	73	13	15
2017	RO	13	14	21	27	21	4	0	28	50	117
2017	RO-03	13	12	22	22	26	6	0	26	51	78
2017	RO-04	9	13	28	32	18	0	0	22	51	22
2017	RO-05	27	18	9	41	0	0	5	47	43	12
2014	RO	6	14	18	20	39	2	1	21	61	128
2014	RO-03	1	8	20	19	49	3	0	10	70	71
2014	RO-04	6	16	16	19	37	3	3	24	60	32
2014	RO-05	22	22	16	27	14	0	0	44	41	19
2011	RO	12	23	16	17	30	2	1	36	48	696
2011	RO-02	11	31	9	23	20	3	3	44	47	65
2011	RO-03	13	24	18	13	30	1	0	38	43	208
2011	RO-04	10	19	19	19	33	1	0	29	53	153
2011	RO-05	12	37	10	23	17	0	0	49	40	71
2011	RO-06	8	27	15	35	15	0	0	35	50	12
2008	RO	21	30	16	15	17	2	0	51	32	1093
2008	RO-02	27	27	18	14	11	4	0	55	26	79
2008	RO-03	18	28	17	16	20	1	0	46	36	259
2008	RO-04	20	30	15	18	15	2	0	51	34	325
2008	RO-05	29	37	12	6	13	2	0	68	20	45

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	12	18	21	22	25	2	0	31	48	126
2018	RO-03	10	13	22	23	28	4	0	24	53	82
2018	RO-04	8	21	13	25	33	0	0	29	58	24
2018	RO-05	27	33	27	13	0	0	0	60	13	15
2017	RO	9	11	24	22	24	9	0	22	52	116
2017	RO-03	9	6	23	19	30	13	0	18	56	78
2017	RO-04	5	24	23	24	24	0	0	29	48	21
2017	RO-05	18	27	18	32	0	0	5	47	34	12
2014	RO	5	10	13	25	42	5	1	15	71	128
2014	RO-03	3	5	16	20	50	6	0	8	75	71
2014	RO-04	3	13	9	19	46	6	3	17	72	32
2014	RO-05	16	16	5	49	14	0	0	33	63	19
2011	RO	6	20	18	24	27	4	0	27	54	698
2011	RO-02	8	34	9	28	17	5	0	43	47	65
2011	RO-03	7	15	19	21	30	7	0	24	55	210
2011	RO-04	4	21	17	25	30	4	0	26	56	153
2011	RO-05	5	27	19	30	16	3	0	33	47	72
2011	RO-06	0	25	8	35	25	0	8	27	65	12
2008	RO	10	31	17	21	16	4	0	43	39	1094
2008	RO-02	13	34	15	22	9	8	0	51	33	79
2008	RO-03	9	27	17	22	20	5	0	38	44	258
2008	RO-04	10	31	15	24	17	3	0	43	42	325
2008	RO-05	10	53	18	5	13	2	0	64	18	45

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	10	22	18	24	23	2	0	33	49	125
2018	RO-03	9	19	17	26	26	4	0	28	54	81
2018	RO-04	4	17	21	29	29	0	0	21	58	24
2018	RO-05	20	47	13	13	7	0	0	67	20	15
2017	RO	5	22	19	22	26	6	0	29	51	115
2017	RO-03	7	20	20	17	30	8	0	28	51	77
2017	RO-04	5	19	9	39	29	0	0	24	67	21
2017	RO-05	0	36	27	23	9	5	0	38	34	12
2014	RO	3	17	14	21	42	2	2	21	65	128
2014	RO-03	1	17	14	20	43	3	1	19	66	71
2014	RO-04	3	13	16	16	49	0	3	16	67	32
2014	RO-05	11	22	5	26	35	0	0	33	62	19
2011	RO	7	24	17	23	28	2	0	31	52	696
2011	RO-02	11	26	12	31	20	0	0	37	51	65
2011	RO-03	6	21	18	17	33	4	1	29	52	209
2011	RO-04	8	22	20	21	26	3	0	31	48	153
2011	RO-05	5	35	10	29	21	0	0	40	50	72
2011	RO-06	0	33	17	33	17	0	0	33	50	12
2008	RO	12	35	14	20	16	3	0	48	37	1093
2008	RO-02	15	28	20	14	19	4	0	45	34	79
2008	RO-03	13	32	11	22	20	2	0	46	43	258
2008	RO-04	14	37	12	19	15	3	0	52	35	324
2008	RO-05	11	50	15	10	10	4	0	63	21	45

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	15	24	19	24	18	0	38	42	126
2018	RO-03	13	23	21	23	20	0	37	43	82
2018	RO-04	8	17	13	33	29	0	25	63	24
2018	RO-05	33	27	20	20	0	0	60	20	15
2017	RO	13	22	27	17	20	0	35	38	116
2017	RO-03	16	22	23	20	20	0	38	39	77
2017	RO-04	9	13	23	23	32	0	22	55	22
2017	RO-05	9	36	41	0	9	5	47	9	12
2014	RO	11	26	13	21	29	0	37	49	128
2014	RO-03	4	19	18	22	37	0	23	59	71
2014	RO-04	16	35	3	22	24	0	51	46	32
2014	RO-05	27	35	5	21	11	0	63	32	19
2011	RO	16	36	16	16	15	0	53	32	699
2011	RO-02	16	47	19	15	3	0	63	18	65
2011	RO-03	15	34	13	16	22	0	49	38	210
2011	RO-04	12	31	17	24	16	0	44	40	153
2011	RO-05	20	42	21	13	5	0	62	18	72
2011	RO-06	15	50	8	19	8	0	65	27	12

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	26	47	11	13	3	73	16	125
2018	RO-03	24	43	16	12	5	67	17	82
2018	RO-04	26	57	0	17	0	83	17	23
2018	RO-05	33	53	0	13	0	87	13	15
2017	RO	26	40	14	14	6	66	20	117
2017	RO-03	28	42	10	14	5	70	19	78
2017	RO-04	32	17	23	14	14	49	28	22
2017	RO-05	9	59	14	18	0	68	18	12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	9	18	20	25	24	2	1	29	51	126
2018	RO-03	7	17	24	22	27	1	1	25	50	82
2018	RO-04	4	21	17	33	25	0	0	25	58	24
2018	RO-05	27	20	7	27	13	7	0	50	43	15
2017	RO	5	16	17	25	29	7	1	23	59	117
2017	RO-03	8	10	15	24	33	8	1	20	63	78
2017	RO-04	0	28	13	32	28	0	0	28	60	22
2017	RO-05	0	27	23	9	18	23	0	35	35	12
2014	RO	6	13	23	24	33	2	0	19	58	128
2014	RO-03	5	6	24	22	39	4	0	11	64	71
2014	RO-04	0	22	13	28	37	0	0	22	65	32
2014	RO-05	11	16	33	29	11	0	0	27	40	19

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	27	32	21	9	11	0	1	60	20	125
2018	RO-03	22	33	23	6	15	0	1	56	21	82
2018	RO-04	26	30	22	17	4	0	0	57	22	23
2018	RO-05	40	40	7	13	0	0	0	80	13	15
2017	RO	21	30	20	19	9	1	0	52	28	116
2017	RO-03	22	31	17	21	9	0	0	53	30	77
2017	RO-04	18	26	28	18	9	0	0	45	28	22
2017	RO-05	28	27	27	0	9	9	0	61	10	12
2014	RO	20	27	18	21	13	1	0	48	34	128
2014	RO-03	16	22	18	23	20	1	0	38	44	71
2014	RO-04	18	32	19	25	6	0	0	49	32	32
2014	RO-05	33	46	16	5	0	0	0	79	5	19
2011	RO	30	32	14	12	12	1	0	63	24	697
2011	RO-02	54	24	14	5	3	0	0	78	8	64
2011	RO-03	27	30	12	13	15	1	1	59	29	210
2011	RO-04	19	32	16	17	15	1	0	52	32	153
2011	RO-05	33	41	12	11	3	0	0	74	14	71
2011	RO-06	35	50	15	0	0	0	0	85	0	12
2008	RO	26	35	13	14	11	0	1	61	25	1094
2008	RO-02	33	29	18	13	5	1	1	64	18	79
2008	RO-03	25	34	14	15	13	0	0	58	28	259
2008	RO-04	24	36	11	16	13	0	1	60	28	324
2008	RO-05	25	43	15	7	8	0	2	68	16	45

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	16	25	22	28	9	41	38	32
2018	RO-04	5	23	32	27	14	27	41	22
2017	RO	14	27	19	30	10	41	41	30
2017	RO-04	18	18	24	24	18	35	41	17
2014	RO	16	47	8	11	18	63	29	38
2014	RO-04	4	47	8	13	28	51	41	24
2014	RO-05	38	52	10	0	0	90	0	11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	23	40	6	21	9	0	0	64	30	125
2018	RO-03	26	34	5	23	12	0	0	60	35	82
2018	RO-04	0	61	9	26	4	0	0	61	30	23
2018	RO-05	40	40	13	7	0	0	0	80	7	15
2017	RO	19	38	13	17	12	0	0	57	30	116
2017	RO-03	22	39	9	17	13	0	0	61	30	77
2017	RO-04	18	17	23	23	18	0	0	36	41	22
2017	RO-05	9	68	14	9	0	0	0	77	9	12
2014	RO	8	44	13	19	17	0	0	51	36	128
2014	RO-03	9	33	13	22	23	0	0	43	45	71
2014	RO-04	6	51	9	18	16	0	0	57	34	32
2014	RO-05	0	73	16	11	0	0	0	73	11	19
2011	RO	24	34	18	14	7	0	2	60	22	699
2011	RO-02	33	35	15	9	2	0	6	72	12	65
2011	RO-03	17	35	17	18	10	1	2	54	29	210
2011	RO-04	18	35	19	21	7	0	1	54	28	153
2011	RO-05	32	40	13	11	4	0	0	72	15	72
2011	RO-06	35	25	15	25	0	0	0	60	25	12
2008	RO	24	41	17	10	5	0	3	67	16	1095
2008	RO-02	24	48	15	9	1	1	1	74	10	79
2008	RO-03	22	43	11	12	12	0	1	65	24	259
2008	RO-04	21	40	18	13	5	0	3	63	19	325
2008	RO-05	37	45	6	6	0	0	6	87	6	45

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	38	40	12	7	3	0	78	11	125
2018	RO-03	37	40	11	9	4	0	77	12	81
2018	RO-04	33	38	17	8	4	0	71	13	24
2018	RO-05	47	47	7	0	0	0	93	0	15
2017	RO	36	39	14	7	3	0	76	10	117
2017	RO-03	40	39	15	4	3	0	78	6	78
2017	RO-04	23	40	14	14	9	0	63	23	22
2017	RO-05	36	50	0	14	0	0	86	14	12
2014	RO	36	35	18	9	2	0	71	11	128
2014	RO-03	32	32	21	12	3	0	65	14	71
2014	RO-04	41	32	15	9	3	0	73	13	32
2014	RO-05	38	51	11	0	0	0	89	0	19
2011	RO	57	33	5	3	2	0	90	5	698
2011	RO-02	65	31	4	0	0	0	96	0	65
2011	RO-03	51	36	6	4	2	1	88	6	209
2011	RO-04	48	38	6	4	3	0	86	7	153
2011	RO-05	62	35	2	1	0	0	97	1	72
2011	RO-06	65	15	19	0	0	0	81	0	12
2008	RO	55	34	4	5	1	0	89	6	1094
2008	RO-02	55	35	5	4	1	0	90	5	78
2008	RO-03	43	39	7	9	3	0	82	11	259
2008	RO-04	56	35	3	4	2	0	91	6	325
2008	RO-05	46	40	10	5	0	0	86	5	45

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	43	41	7	6	2	0	84	9	125
2018	RO-03	39	43	9	7	2	0	82	10	82
2018	RO-04	48	35	4	9	4	0	83	13	23
2018	RO-05	53	40	7	0	0	0	93	0	15
2017	RO	46	37	9	7	2	0	83	8	117
2017	RO-03	49	39	8	4	1	0	87	5	78
2017	RO-04	37	31	14	18	0	0	68	18	22
2017	RO-05	50	36	0	5	9	0	86	14	12
2014	RO	41	34	15	7	2	1	76	9	128
2014	RO-03	40	33	17	8	3	0	73	11	71
2014	RO-04	44	35	8	9	3	0	79	13	32
2014	RO-05	41	43	11	0	0	5	88	0	19
2011	RO	64	28	5	2	2	0	92	3	700
2011	RO-02	73	23	4	0	0	0	96	0	65
2011	RO-03	56	32	7	2	2	0	88	5	210
2011	RO-04	62	27	5	4	2	0	89	6	153
2011	RO-05	64	31	2	2	0	1	97	2	72
2011	RO-06	73	27	0	0	0	0	100	0	12
2008	RO	60	32	4	2	1	0	92	3	1095
2008	RO-02	58	35	4	1	1	0	94	3	79
2008	RO-03	48	38	9	5	0	0	86	6	259
2008	RO-04	63	29	4	2	1	0	92	3	325
2008	RO-05	54	39	3	5	0	0	93	5	45

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	14	25	17	21	23	1	39	44	125
2018	RO-03	11	24	16	21	27	1	36	48	82
2018	RO-04	4	22	17	30	26	0	26	57	23
2018	RO-05	47	20	20	13	0	0	67	13	15
2017	RO	10	22	24	19	22	3	33	43	117
2017	RO-03	13	18	23	17	27	3	31	45	78
2017	RO-04	5	17	23	32	18	5	23	53	22
2017	RO-05	0	54	18	18	6	5	57	25	12
2014	RO	7	24	12	23	32	2	31	57	127
2014	RO-03	5	17	14	18	42	4	23	62	71
2014	RO-04	7	23	0	38	33	0	29	71	31
2014	RO-05	11	38	27	18	5	0	49	24	19
2011	RO	14	30	18	16	19	3	45	36	699
2011	RO-02	17	34	14	18	11	6	54	31	65
2011	RO-03	14	24	13	19	26	4	40	47	210
2011	RO-04	9	28	21	19	21	1	38	40	153
2011	RO-05	19	44	19	10	8	0	63	18	72
2011	RO-06	17	25	10	31	17	0	42	48	12
2008	RO	20	37	17	13	11	1	58	24	1094
2008	RO-02	29	33	11	14	6	6	66	22	79
2008	RO-03	16	35	17	13	19	0	51	32	259
2008	RO-04	21	35	17	14	10	1	58	25	325
2008	RO-05	30	44	11	11	2	3	76	13	45

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	18	25	15	17	22	1	1	44	40	124
2018	RO-03	17	22	20	15	24	1	1	40	40	82
2018	RO-04	9	30	9	26	26	0	0	39	52	23
2018	RO-05	43	29	7	14	7	0	0	71	21	14
2017	RO	14	20	11	27	25	3	0	35	53	117
2017	RO-03	15	23	10	23	24	4	0	40	49	78
2017	RO-04	14	17	9	32	28	0	0	31	60	22
2017	RO-05	9	9	18	36	23	0	5	19	62	12
2014	RO	9	26	13	15	34	1	1	36	51	127
2014	RO-03	9	17	12	17	43	1	0	26	61	71
2014	RO-04	7	36	10	13	35	0	0	42	48	31
2014	RO-05	16	35	16	16	11	0	5	55	28	19
2011	RO	18	30	15	13	20	2	1	50	34	698
2011	RO-02	25	38	14	5	14	3	1	66	20	65
2011	RO-03	17	24	13	16	28	3	0	42	45	210
2011	RO-04	15	34	13	14	22	1	2	50	37	153
2011	RO-05	13	44	13	21	4	3	3	60	26	72
2011	RO-06	17	25	15	25	17	0	0	42	42	12
2008	RO	21	34	13	13	16	2	1	56	30	1094
2008	RO-02	24	28	19	14	13	3	0	53	27	79
2008	RO-03	16	31	13	15	24	0	0	48	40	259
2008	RO-04	19	35	13	13	17	1	1	56	31	324
2008	RO-05	26	43	12	12	6	2	0	70	18	45

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	19	30	14	15	22	0	0	49	37	125
2018	RO-03	14	27	14	20	26	0	0	41	46	81
2018	RO-04	13	38	13	13	25	0	0	50	38	24
2018	RO-05	60	27	13	0	0	0	0	87	0	15
2017	RO	18	29	15	19	17	0	1	47	37	116
2017	RO-03	14	28	16	20	21	0	1	43	41	77
2017	RO-04	23	26	9	23	18	0	0	49	41	22
2017	RO-05	32	41	18	9	0	0	0	73	9	12
2014	RO	11	27	9	20	33	0	0	38	53	128
2014	RO-03	8	19	11	22	40	0	0	27	63	71
2014	RO-04	6	32	6	22	34	0	0	38	56	32
2014	RO-05	27	52	0	10	11	0	0	79	21	19
2011	RO	24	33	10	16	15	1	0	58	32	700
2011	RO-02	36	39	11	9	3	2	0	76	13	65
2011	RO-03	21	25	11	18	23	1	1	46	42	210
2011	RO-04	19	35	14	19	13	1	0	54	32	153
2011	RO-05	32	41	7	13	8	0	0	73	21	72
2011	RO-06	17	58	25	0	0	0	0	75	0	12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	20	29	16	16	18	1	49	34	125
2018	RO-03	15	29	17	17	21	1	44	38	82
2018	RO-04	13	30	17	17	22	0	43	39	23
2018	RO-05	47	27	13	13	0	0	73	13	15
2017	RO	20	26	22	18	12	1	47	30	116
2017	RO-03	14	27	22	20	16	1	42	36	77
2017	RO-04	32	22	23	14	9	0	54	23	22
2017	RO-05	36	36	6	23	0	0	72	23	12
2014	RO	18	25	15	18	25	0	43	43	128
2014	RO-03	9	20	19	18	33	0	30	51	71
2014	RO-04	16	28	13	22	21	0	44	43	32
2014	RO-05	41	38	0	16	5	0	79	21	19

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	22	34	18	12	13	0	1	56	25	126
2018	RO-03	17	34	20	15	13	0	1	52	28	82
2018	RO-04	17	33	21	8	21	0	0	50	29	24
2018	RO-05	47	33	13	7	0	0	0	80	7	15
2017	RO	23	33	21	12	10	0	1	57	22	116
2017	RO-03	25	26	26	12	10	0	1	51	22	77
2017	RO-04	14	49	9	14	14	0	0	63	28	22
2017	RO-05	36	41	9	14	0	0	0	77	14	12
2014	RO	15	33	23	12	17	0	0	47	29	128
2014	RO-03	12	33	21	15	19	0	0	45	34	71
2014	RO-04	16	28	19	13	24	0	0	44	37	32
2014	RO-05	19	38	37	5	0	0	0	57	5	19
2011	RO	26	37	15	12	7	1	2	65	20	695
2011	RO-02	34	40	14	5	2	2	3	78	7	64
2011	RO-03	25	33	16	16	9	1	1	59	25	210
2011	RO-04	19	38	19	14	10	1	1	57	24	153
2011	RO-05	34	44	16	5	1	0	0	78	6	71
2011	RO-06	35	42	15	8	0	0	0	77	8	12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	17	28	21	15	18	2	0	46	33	125
2018	RO-03	15	23	21	15	24	2	0	39	40	82
2018	RO-04	4	43	22	22	9	0	0	48	30	23
2018	RO-05	47	27	20	7	0	0	0	73	7	15
2017	RO	11	26	28	17	15	1	1	38	33	116
2017	RO-03	14	20	26	18	20	1	1	35	39	77
2017	RO-04	9	31	28	23	9	0	0	40	32	22
2017	RO-05	0	54	32	9	0	5	0	57	9	12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	19	25	17	18	20	1	44	38	124
2018	RO-03	16	25	20	16	22	1	41	39	81
2018	RO-04	13	25	13	25	25	0	38	50	24
2018	RO-05	40	27	13	13	7	0	67	20	15
2017	RO	24	25	19	13	20	0	48	33	117
2017	RO-03	20	21	19	17	23	0	41	40	78
2017	RO-04	18	31	23	9	18	0	49	28	22
2017	RO-05	50	27	14	0	9	0	77	9	12
2014	RO	16	27	20	13	22	1	44	36	128
2014	RO-03	14	22	17	16	30	1	36	47	71
2014	RO-04	16	35	16	15	19	0	51	34	32
2014	RO-05	16	41	32	5	5	0	57	11	19
2011	RO	29	34	16	11	9	1	64	20	698
2011	RO-02	37	32	19	11	0	2	70	11	65
2011	RO-03	24	32	16	14	14	0	56	28	210
2011	RO-04	25	36	16	12	11	1	61	23	153
2011	RO-05	29	48	10	9	4	0	78	13	72
2011	RO-06	33	25	33	10	0	0	58	10	12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	55	18	11	3	1	0	12	83	5	126
2018	RO-03	65	12	6	1	0	0	16	91	1	82
2018	RO-04	38	29	21	4	0	0	8	73	5	24
2018	RO-05	33	33	20	13	0	0	0	67	13	15
2017	RO	53	22	8	4	2	0	11	84	7	117
2017	RO-03	63	19	5	0	0	0	13	94	0	78
2017	RO-04	37	28	13	9	5	0	9	71	15	22
2017	RO-05	27	18	19	27	0	0	9	49	29	12
2014	RO	42	27	15	1	1	1	14	81	2	128
2014	RO-03	55	16	7	0	0	1	20	91	0	71
2014	RO-04	37	28	25	0	3	0	6	70	3	32
2014	RO-05	10	54	25	5	0	0	5	68	6	19
2011	RO	25	34	17	11	8	0	4	62	20	699
2011	RO-02	20	42	20	10	6	0	2	63	17	65
2011	RO-03	44	26	14	6	3	0	7	75	10	210
2011	RO-04	15	44	16	15	9	0	1	60	24	152
2011	RO-05	20	34	20	14	9	0	3	55	24	72
2011	RO-06	8	58	17	0	17	0	0	65	17	12
2008	RO	19	31	23	15	9	0	3	52	24	1094
2008	RO-02	17	41	22	14	4	1	1	59	18	78
2008	RO-03	34	27	21	8	4	0	6	65	12	259
2008	RO-04	16	32	25	16	8	0	3	49	25	325
2008	RO-05	6	53	21	11	8	0	0	59	20	45

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	RO	29	38	33	126
2018	RO-03	29	40	30	82
2018	RO-04	25	38	38	24
2018	RO-05	40	20	40	15
2017	RO	27	34	40	117
2017	RO-03	27	36	37	78
2017	RO-04	37	31	32	22
2017	RO-05	14	18	68	12
2014	RO	36	39	26	128
2014	RO-03	32	39	29	71
2014	RO-04	24	41	35	32
2014	RO-05	62	33	5	19
2011	RO	16	49	35	697
2011	RO-02	12	48	40	65
2011	RO-03	12	52	36	210
2011	RO-04	15	52	33	152
2011	RO-05	27	44	30	71
2011	RO-06	23	40	37	12

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	RO	11	25	27	22	1	14	37
2018	RO-03	0	25	29	25	0	21	24
2017	RO	23	36	28	3	0	10	31
2017	RO-03	10	43	29	5	0	14	21
2014	RO	27	23	20	11	9999	19	46
2014	RO-03	13	20	31	13	9999	22	23
2014	RO-05	60	13	9	9	9999	9	12
2011	RO	26	10	19	34	9999	11	109
2011	RO-03	9	26	36	22	9999	8	26
2011	RO-04	40	0	19	26	9999	14	22
2011	RO-05	49	22	12	16	9999	0	18

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	40	40	11	5	3	1	0	81	8	126
2018	RO-03	38	38	13	5	5	1	0	77	10	82
2018	RO-04	42	42	13	4	0	0	0	83	4	24
2018	RO-05	53	40	0	7	0	0	0	93	7	15
2017	RO	33	46	14	3	3	0	0	79	7	117
2017	RO-03	39	40	14	4	4	0	0	78	8	78
2017	RO-04	28	49	14	5	5	0	0	77	9	22
2017	RO-05	23	77	0	0	0	0	0	100	0	12
2014	RO	27	33	17	13	8	2	1	62	21	128
2014	RO-03	22	27	22	17	9	1	1	51	27	71
2014	RO-04	32	38	6	13	8	3	0	72	22	32
2014	RO-05	41	37	16	0	5	0	0	78	5	19
2011	RO	35	39	11	8	6	1	0	74	14	699
2011	RO-02	34	35	14	12	3	2	0	70	16	65
2011	RO-03	32	36	17	8	7	0	0	68	15	210
2011	RO-04	35	41	7	11	5	1	0	77	16	153
2011	RO-05	36	49	6	4	4	1	0	86	8	72
2011	RO-06	15	75	0	0	10	0	0	90	10	12
2008	RO	47	38	8	4	2	0	0	86	6	1095
2008	RO-02	52	35	4	4	5	0	0	87	9	79
2008	RO-03	41	40	12	4	3	1	0	81	7	259
2008	RO-04	48	38	8	3	2	0	0	87	5	325
2008	RO-05	54	34	10	2	0	0	0	88	2	45

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	21	39	19	7	13	0	0	60	20	124
2018	RO-03	21	36	21	7	15	0	0	57	22	81
2018	RO-04	22	35	17	9	17	0	0	57	26	23
2018	RO-05	20	60	13	7	0	0	0	80	7	15
2017	RO	15	33	19	17	12	3	1	50	31	116
2017	RO-03	18	30	18	17	12	4	1	51	30	77
2017	RO-04	14	22	23	18	23	0	0	36	41	22
2017	RO-05	0	63	14	18	0	5	0	66	19	12
2014	RO	5	25	23	24	21	2	1	30	46	128
2014	RO-03	4	24	21	22	24	3	1	29	49	71
2014	RO-04	0	25	25	22	24	3	0	26	48	32
2014	RO-05	16	16	26	35	5	0	0	33	41	19
2011	RO	14	31	18	19	16	1	0	46	36	697
2011	RO-02	20	29	18	19	14	0	0	49	33	65
2011	RO-03	16	30	18	18	17	2	0	47	35	210
2011	RO-04	10	31	21	23	14	1	1	41	37	153
2011	RO-05	17	38	17	19	7	2	0	57	26	72
2011	RO-06	0	42	17	33	8	0	0	42	40	12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	11	23	32	15	18	1	2	33	34	125
2018	RO-03	7	23	27	16	22	1	2	40	32	81
2018	RO-04	13	17	50	13	8	0	0	21	29	24
2018	RO-05	13	33	33	13	7	0	0	20	47	15
2017	RO	15	11	27	22	16	2	7	42	29	117
2017	RO-03	14	9	26	26	18	3	5	47	25	78
2017	RO-04	23	8	23	18	18	0	9	40	34	22
2017	RO-05	0	36	27	14	9	0	14	27	42	12
2014	RO	10	31	30	19	7	1	2	26	42	127
2014	RO-03	4	24	32	24	11	1	3	36	30	71
2014	RO-04	25	30	25	16	3	0	0	19	56	32
2014	RO-05	0	57	32	11	0	0	0	11	57	19
2011	RO	20	29	28	15	5	1	3	21	50	696
2011	RO-02	11	31	34	15	6	0	3	22	43	65
2011	RO-03	18	23	26	17	10	1	6	28	43	210
2011	RO-04	23	34	24	15	2	0	2	18	58	151
2011	RO-05	15	30	35	17	3	0	0	20	45	72
2011	RO-06	19	40	33	8	0	0	0	8	60	12
2008	RO	7	24	36	22	8	0	3	31	32	1092
2008	RO-02	6	23	35	23	11	0	1	35	29	79
2008	RO-03	4	24	35	21	11	0	5	33	30	259
2008	RO-04	6	28	35	23	7	0	1	31	34	325
2008	RO-05	10	25	32	25	7	0	0	33	35	44

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	21	19	29	15	12	2	2	28	42	125
2018	RO-03	20	19	30	14	14	2	2	29	40	81
2018	RO-04	21	25	29	21	4	0	0	25	46	24
2018	RO-05	20	20	33	20	7	0	0	27	40	15
2017	RO	17	23	27	12	15	3	2	28	43	117
2017	RO-03	18	21	24	14	20	1	1	35	40	78
2017	RO-04	23	18	32	9	5	8	5	16	47	22
2017	RO-05	0	36	41	9	0	9	5	10	42	12
2014	RO	26	37	24	8	2	2	1	11	65	127
2014	RO-03	26	28	28	9	4	3	1	14	56	71
2014	RO-04	40	38	16	6	0	0	0	6	78	32
2014	RO-05	3	70	16	11	0	0	0	11	73	19
2011	RO	23	27	27	12	6	2	2	19	53	698
2011	RO-02	23	29	20	7	8	9	3	17	60	65
2011	RO-03	19	26	27	14	9	3	3	24	47	210
2011	RO-04	28	26	30	11	4	0	1	16	54	152
2011	RO-05	14	28	38	13	7	0	0	20	42	72
2011	RO-06	8	42	35	8	0	0	8	8	54	12
2008	RO	9	17	29	28	12	2	3	42	28	1093
2008	RO-02	5	15	14	32	24	4	6	62	23	79
2008	RO-03	11	17	30	27	11	0	3	40	29	259
2008	RO-04	8	19	32	26	12	2	1	39	27	325
2008	RO-05	6	17	33	27	16	2	0	44	23	44

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	15	14	26	17	13	4	11	36	34	124
2018	RO-03	13	14	23	15	16	6	14	39	33	80
2018	RO-04	8	17	42	25	4	0	4	30	26	24
2018	RO-05	27	13	27	20	7	0	7	29	43	15
2017	RO	6	12	27	17	15	2	20	41	24	117
2017	RO-03	8	6	27	15	20	1	22	47	18	78
2017	RO-04	5	18	18	23	5	8	23	40	33	22
2017	RO-05	0	32	41	18	0	0	9	20	35	12
2014	RO	25	27	20	13	6	1	7	21	57	128
2014	RO-03	19	30	18	14	8	1	10	25	55	71
2014	RO-04	30	22	22	16	6	0	3	23	54	32
2014	RO-05	41	21	22	11	0	0	5	12	65	19
2011	RO	22	25	25	14	7	2	6	23	50	695
2011	RO-02	17	17	30	15	9	3	9	28	39	65
2011	RO-03	16	18	23	18	10	4	11	33	40	209
2011	RO-04	21	31	25	13	5	0	5	19	55	152
2011	RO-05	20	28	31	17	3	0	1	20	48	70
2011	RO-06	27	25	23	8	0	10	8	9	63	12
2008	RO	15	24	30	17	9	2	4	27	41	1093
2008	RO-02	13	24	27	16	13	3	5	32	40	79
2008	RO-03	13	18	32	17	10	3	8	30	35	259
2008	RO-04	17	25	30	17	9	1	1	27	43	325
2008	RO-05	10	23	26	27	13	0	2	40	33	45

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	5	6	12	35	23	1	18	71	13	124
2018	RO-03	3	5	8	30	29	1	25	80	10	80
2018	RO-04	4	4	25	50	8	0	8	64	9	24
2018	RO-05	7	13	20	47	13	0	0	60	20	15
2017	RO	4	6	18	20	25	3	23	62	14	117
2017	RO-03	5	3	13	19	31	1	28	71	11	78
2017	RO-04	5	9	17	23	18	5	23	57	19	22
2017	RO-05	0	18	36	23	14	9	0	41	20	12
2014	RO	10	10	27	25	12	2	14	44	24	125
2014	RO-03	10	9	14	26	18	4	19	57	24	71
2014	RO-04	15	7	33	29	7	0	10	40	24	31
2014	RO-05	3	22	48	22	0	0	5	23	26	19
2011	RO	8	12	31	28	11	2	9	43	23	696
2011	RO-02	6	11	26	30	20	3	4	54	18	65
2011	RO-03	6	9	22	29	13	3	17	53	19	209
2011	RO-04	9	14	35	27	9	1	6	39	24	152
2011	RO-05	5	25	37	30	3	0	0	32	31	72
2011	RO-06	0	10	50	17	8	0	15	30	11	12
2008	RO	4	14	34	30	12	0	6	44	20	1090
2008	RO-02	1	16	32	24	25	0	1	50	18	79
2008	RO-03	2	10	29	28	17	0	14	52	14	258
2008	RO-04	6	16	37	31	8	0	2	40	22	322
2008	RO-05	7	21	35	18	17	0	2	36	28	44

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	24	24	21	19	9	2	2	29	50	125
2018	RO-03	25	22	19	20	11	1	2	32	49	81
2018	RO-04	21	33	33	8	4	0	0	13	54	24
2018	RO-05	13	27	20	33	0	7	0	36	43	15
2017	RO	28	17	20	16	11	2	6	29	49	116
2017	RO-03	26	13	21	19	14	1	6	36	42	78
2017	RO-04	43	19	18	10	5	0	5	15	66	21
2017	RO-05	0	45	23	9	9	9	5	21	52	12
2014	RO	32	29	19	15	4	1	1	19	61	127
2014	RO-03	29	23	22	16	8	1	1	25	53	71
2014	RO-04	43	28	13	16	0	0	0	16	72	32
2014	RO-05	25	43	22	11	0	0	0	11	67	19
2011	RO	26	20	26	16	7	1	4	24	49	697
2011	RO-02	12	25	29	17	6	4	6	26	41	65
2011	RO-03	25	17	22	19	9	1	6	31	46	210
2011	RO-04	31	26	26	12	3	1	1	15	59	152
2011	RO-05	20	23	36	18	3	0	0	21	43	72
2011	RO-06	17	15	35	17	0	0	15	20	39	12
2008	RO	13	25	29	19	10	1	3	30	40	1089
2008	RO-02	9	14	16	28	23	5	5	56	25	79
2008	RO-03	12	24	30	18	12	0	4	31	37	256
2008	RO-04	15	28	29	19	6	0	2	26	44	323
2008	RO-05	9	19	45	13	12	2	0	25	29	45

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	26	24	28	14	5	2	2	20	51	126
2018	RO-03	28	24	22	15	7	2	1	23	54	82
2018	RO-04	21	29	33	13	0	0	4	13	52	24
2018	RO-05	20	20	47	13	0	0	0	13	40	15
2017	RO	19	23	27	13	11	3	5	26	45	117
2017	RO-03	19	22	26	14	13	3	4	29	44	78
2017	RO-04	18	23	28	9	9	4	9	21	47	22
2017	RO-05	18	27	14	18	9	9	5	31	52	12
2014	RO	11	17	32	23	13	2	2	38	29	127
2014	RO-03	13	13	29	22	17	4	3	41	28	71
2014	RO-04	8	19	32	25	16	0	0	41	27	32
2014	RO-05	8	26	38	22	0	0	5	23	37	19
2011	RO	6	12	23	30	19	3	6	54	20	696
2011	RO-02	5	12	24	20	23	7	8	52	20	65
2011	RO-03	7	10	19	28	26	2	8	60	19	210
2011	RO-04	7	10	34	28	17	1	3	47	18	152
2011	RO-05	1	17	24	41	14	1	2	57	19	72
2011	RO-06	0	0	35	40	0	0	25	54	0	12
2008	RO	5	11	24	32	21	2	5	57	17	1087
2008	RO-02	5	4	18	33	27	8	6	69	10	79
2008	RO-03	5	12	25	28	23	3	5	55	18	258
2008	RO-04	5	8	25	32	25	0	4	60	14	323
2008	RO-05	2	25	20	39	13	0	0	52	27	44

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	16	14	28	18	14	2	8	35	33	125
2018	RO-03	16	11	25	21	15	1	11	41	31	81
2018	RO-04	13	13	38	13	13	8	4	29	29	24
2018	RO-05	7	33	40	13	7	0	0	20	40	15
2017	RO	14	18	26	20	6	3	13	31	38	117
2017	RO-03	13	13	27	23	7	3	14	37	31	78
2017	RO-04	14	23	23	14	5	8	14	24	47	22
2017	RO-05	14	50	9	18	0	0	9	20	71	12
2014	RO	18	27	30	10	6	2	6	18	49	127
2014	RO-03	16	22	28	12	9	4	9	25	43	71
2014	RO-04	24	35	22	13	3	0	3	16	61	32
2014	RO-05	14	37	44	0	0	0	5	0	54	19

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	26	35	13	16	10	0	0	61	26	124
2018	RO-03	20	37	14	19	11	0	0	57	30	81
2018	RO-04	35	30	13	9	13	0	0	65	22	23
2018	RO-05	47	33	7	13	0	0	0	80	13	15
2017	RO	23	35	13	15	13	1	0	58	29	117
2017	RO-03	23	27	13	19	17	1	0	51	36	78
2017	RO-04	18	45	14	14	9	0	0	63	23	22
2017	RO-05	37	54	9	0	0	0	0	91	0	12
2014	RO	23	28	17	18	13	1	1	52	31	128
2014	RO-03	17	23	18	22	17	1	1	41	41	71
2014	RO-04	22	38	15	16	9	0	0	60	25	32
2014	RO-05	44	25	16	11	5	0	0	68	16	19

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	27	46	11	13	3	0	73	16	126
2018	RO-03	26	48	9	15	4	0	73	18	82
2018	RO-04	17	46	21	13	4	0	63	17	24
2018	RO-05	53	40	7	0	0	0	93	0	15
2017	RO	19	44	14	14	9	1	63	23	117
2017	RO-03	21	38	14	17	9	1	60	26	78
2017	RO-04	9	54	9	14	14	0	63	28	22
2017	RO-05	32	50	18	0	0	0	82	0	12
2014	RO	17	42	18	18	5	1	59	23	128
2014	RO-03	18	30	20	24	7	1	48	31	71
2014	RO-04	6	59	13	19	3	0	65	22	32
2014	RO-05	27	52	21	0	0	0	79	0	19

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	19	44	20	10	4	3	65	14	126
2018	RO-03	15	45	21	11	5	4	62	16	82
2018	RO-04	17	50	21	8	4	0	67	13	24
2018	RO-05	40	40	13	0	0	7	86	0	15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	34	24	27	5	3	3	3	63	9	126
2018	RO-03	28	26	29	5	4	4	5	59	9	82
2018	RO-04	33	25	29	4	4	4	0	61	9	24
2018	RO-05	60	20	13	7	0	0	0	80	7	15
2017	RO	25	25	26	7	6	6	4	57	14	117
2017	RO-03	27	19	26	9	5	9	5	54	16	78
2017	RO-04	18	31	32	0	14	0	5	52	14	22
2017	RO-05	32	45	18	6	0	0	0	77	6	12
2014	RO	21	29	28	5	6	9	2	56	13	127
2014	RO-03	17	20	30	9	10	12	3	44	22	71
2014	RO-04	28	38	21	0	3	9	0	73	3	32
2014	RO-05	23	45	32	0	0	0	0	68	0	18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	27	34	25	6	4	2	1	64	10	125
2018	RO-03	23	32	30	6	5	2	1	57	11	82
2018	RO-04	30	35	17	9	4	4	0	68	14	23
2018	RO-05	33	53	13	0	0	0	0	87	0	15
2017	RO	22	35	25	9	4	4	1	60	14	117
2017	RO-03	22	29	28	10	4	5	1	55	15	78
2017	RO-04	14	49	18	9	9	0	0	63	18	22
2017	RO-05	41	36	23	0	0	0	0	77	0	12
2014	RO	19	32	29	9	5	6	0	54	14	128
2014	RO-03	16	23	34	13	6	9	0	42	20	71
2014	RO-04	19	47	21	6	6	0	0	66	13	32
2014	RO-05	27	35	33	0	0	5	0	65	0	19
2011	RO	24	38	18	9	8	3	0	64	17	697
2011	RO-02	28	40	14	14	3	2	0	68	17	65
2011	RO-03	25	31	19	9	10	7	0	60	20	209
2011	RO-04	19	40	21	9	10	1	1	60	19	153
2011	RO-05	26	52	9	10	2	1	0	79	12	72
2011	RO-06	17	50	25	8	0	0	0	67	8	12

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	33	34	12	11	9	1	67	20	126
2018	RO-03	34	33	12	9	11	1	68	20	82
2018	RO-04	21	33	13	25	8	0	54	33	24
2018	RO-05	40	40	13	7	0	0	80	7	15
2017	RO	23	42	14	11	10	1	65	21	117
2017	RO-03	25	36	13	14	10	1	62	25	78
2017	RO-04	9	59	14	5	14	0	68	18	22
2017	RO-05	32	50	9	9	0	0	82	9	12
2014	RO	24	34	12	18	11	1	58	30	128
2014	RO-03	20	31	13	19	16	1	52	35	71
2014	RO-04	19	44	9	21	6	0	63	27	32
2014	RO-05	44	22	14	16	5	0	65	21	19
2011	RO	30	32	17	11	9	0	62	21	695
2011	RO-02	34	29	17	15	5	0	63	20	65
2011	RO-03	31	30	18	10	10	1	62	20	208
2011	RO-04	24	36	19	11	10	0	60	21	152
2011	RO-05	35	32	14	13	4	2	69	17	72
2011	RO-06	17	58	8	10	8	0	75	17	12
2008	RO	34	38	12	9	7	1	72	16	1094
2008	RO-02	42	35	14	5	1	3	79	6	79
2008	RO-03	29	38	12	8	14	0	66	22	258
2008	RO-04	37	36	11	11	5	0	73	16	325
2008	RO-05	40	42	11	6	2	0	82	8	45

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	11	26	24	22	15	1	1	38	37	126
2018	RO-03	9	22	27	24	17	0	1	31	42	82
2018	RO-04	4	33	21	21	21	0	0	38	42	24
2018	RO-05	40	33	20	7	0	0	0	73	7	15
2017	RO	11	21	22	25	18	3	0	33	44	117
2017	RO-03	10	16	23	28	19	3	0	27	49	78
2017	RO-04	5	26	18	23	28	0	0	31	51	22
2017	RO-05	28	27	18	18	0	9	0	61	20	12
2014	RO	10	32	19	17	18	2	1	44	37	128
2014	RO-03	8	20	25	21	20	4	1	30	43	71
2014	RO-04	9	40	6	16	28	0	0	49	44	32
2014	RO-05	22	52	16	10	0	0	0	74	10	19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	25	35	18	13	6	3	0	62	19	125
2018	RO-03	18	35	20	15	7	5	0	56	23	82
2018	RO-04	22	35	26	13	4	0	0	57	17	23
2018	RO-05	53	40	0	7	0	0	0	93	7	15
2017	RO	23	41	10	15	4	4	3	69	20	117
2017	RO-03	22	41	12	14	5	5	1	67	21	78
2017	RO-04	14	54	5	14	5	5	5	75	20	22
2017	RO-05	46	18	9	18	0	0	9	71	20	12
2014	RO	30	39	10	7	8	4	3	74	16	128
2014	RO-03	16	39	14	9	12	6	4	61	23	71
2014	RO-04	35	44	3	5	6	3	3	84	12	32
2014	RO-05	63	33	5	0	0	0	0	95	0	19
2011	RO	25	32	15	13	8	5	2	61	22	695
2011	RO-02	14	27	23	16	6	12	2	48	25	65
2011	RO-03	21	31	13	16	11	6	2	57	29	210
2011	RO-04	28	30	17	16	4	4	1	61	21	153
2011	RO-05	45	38	9	4	1	3	0	86	5	72
2011	RO-06	33	52	8	0	0	8	0	92	0	12
2008	RO	25	33	13	13	10	3	2	62	25	1094
2008	RO-02	25	34	14	10	9	5	3	64	21	79
2008	RO-03	22	33	12	16	14	3	1	57	31	258
2008	RO-04	31	37	9	11	8	2	1	71	20	325
2008	RO-05	39	39	16	6	0	0	0	78	6	45

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	20	33	28	8	11	53	19	124
2018	RO-03	17	28	35	7	12	45	20	82
2018	RO-04	23	32	14	18	14	55	32	22
2018	RO-05	33	53	13	0	0	87	0	15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	18	28	17	19	16	3	0	47	36	125
2018	RO-03	11	28	20	21	16	5	0	41	38	82
2018	RO-04	22	22	4	26	26	0	0	43	52	23
2018	RO-05	40	33	20	0	7	0	0	73	7	15
2017	RO	13	37	12	16	18	3	1	52	36	117
2017	RO-03	12	36	10	18	21	4	0	49	40	78
2017	RO-04	18	36	14	18	14	0	0	54	32	22
2017	RO-05	18	36	9	9	18	5	6	60	30	12
2014	RO	21	32	16	14	14	2	1	54	29	128
2014	RO-03	20	24	17	19	17	3	0	46	37	71
2014	RO-04	19	38	12	16	16	0	0	57	32	32
2014	RO-05	27	49	18	0	0	0	5	81	0	19
2011	RO	12	18	18	19	21	10	3	33	46	697
2011	RO-02	14	14	14	25	16	16	2	34	49	64
2011	RO-03	12	18	13	17	25	13	2	36	49	210
2011	RO-04	11	20	19	18	22	8	2	35	45	153
2011	RO-05	17	26	19	23	9	3	4	46	35	71
2011	RO-06	8	27	42	15	0	8	0	38	17	12

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	19	81	126
2018	RO-03	20	80	82
2018	RO-04	29	71	24

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	RO	58	24
2018	RO-03	69	16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	RO	67	24

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	RO	0	24
2018	RO-03	0	16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	RO	63	24
2018	RO-03	63	16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	RO	54	24
2018	RO-03	56	16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	RO	42	24
2018	RO-03	44	16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	RO	33	24
2018	RO-03	31	16

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	RO	25	24
2018	RO-03	31	16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	RO	63	24
2018	RO-03	56	16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	RO	38	24

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	RO	25	24

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	RO	42	24
2018	RO-03	31	16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	RO	38	24
2018	RO-03	38	16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	RO	46	24
2018	RO-03	50	16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	RO	42	24
2018	RO-03	56	16

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	RO	0	24
2018	RO-03	0	16

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	RO	25	24

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	RO	0	24
2018	RO-03	0	16

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	RO	25	24

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	RO	0	24
2018	RO-03	0	16

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	RO	0	24
2018	RO-03	0	16

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	RO	21	24

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	RO	50	24
2018	RO-03	50	16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	RO	50	24
2018	RO-03	50	16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	RO	67	24
2018	RO-03	69	16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	15	19	20	13	14	15	4	42	33	123
2018	RO-03	13	15	24	14	14	16	5	35	35	80
2018	RO-04	13	30	9	17	22	9	0	48	43	23
2018	RO-05	27	27	7	7	7	20	7	73	18	15
2017	RO	13	14	27	10	14	18	3	34	31	117
2017	RO-03	14	10	24	14	14	19	4	31	37	78
2017	RO-04	14	13	32	5	14	18	5	34	24	22
2017	RO-05	6	45	18	0	18	14	0	58	21	12
2014	RO	9	20	26	11	14	16	3	35	32	128
2014	RO-03	10	4	24	14	22	22	4	19	48	71
2014	RO-04	9	32	30	9	9	9	0	45	21	32
2014	RO-05	5	52	21	5	0	11	5	68	7	19

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	25	23	25	13	12	2	0	49	25	125
2018	RO-03	17	24	29	15	12	2	0	43	28	82
2018	RO-04	35	13	17	13	22	0	0	48	35	23
2018	RO-05	47	33	13	7	0	0	0	80	7	15
2017	RO	19	21	22	19	10	7	1	44	32	117
2017	RO-03	21	14	23	23	10	8	1	38	37	78
2017	RO-04	14	31	23	14	14	5	0	47	29	22
2017	RO-05	23	45	9	9	9	5	0	72	19	12
2014	RO	15	29	24	11	14	7	1	47	27	128
2014	RO-03	8	23	24	13	20	12	0	35	37	71
2014	RO-04	28	27	25	13	6	0	0	56	19	32
2014	RO-05	14	49	16	5	5	5	5	70	12	19
2011	RO	24	32	18	9	6	9	1	62	17	696
2011	RO-02	23	29	24	7	3	11	2	60	12	65
2011	RO-03	22	30	16	14	8	9	0	58	25	209
2011	RO-04	19	40	18	7	7	10	0	66	15	153
2011	RO-05	31	41	15	5	3	4	2	77	8	72
2011	RO-06	37	25	23	0	0	15	0	73	0	12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	8	92	124
2018	RO-03	9	91	81

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	RO	0	10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	RO	0	10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	RO	0	10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	RO	0	10

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	RO	0	10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	RO	0	10

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	RO	0	10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	RO	0	10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	13	20	31	4	5	21	6	46	12	126
2018	RO-03	11	17	34	6	6	20	6	38	16	82
2018	RO-04	13	25	33	0	0	25	4	53	0	24
2018	RO-05	20	27	7	0	7	27	13	78	11	15
2017	RO	13	11	34	6	6	27	3	34	17	117
2017	RO-03	13	8	31	8	8	31	3	31	23	78
2017	RO-04	14	17	41	0	0	23	5	43	0	22
2017	RO-05	18	18	27	9	9	14	5	44	22	12
2014	RO	10	15	31	3	7	28	6	39	16	128
2014	RO-03	10	6	27	1	12	37	7	29	23	71
2014	RO-04	6	28	40	6	0	19	0	43	8	32
2014	RO-05	16	19	32	5	5	16	5	45	14	19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	25	25	29	6	4	11	0	56	11	125
2018	RO-03	19	26	31	6	6	12	0	51	14	81
2018	RO-04	33	17	29	8	0	13	0	57	10	24
2018	RO-05	47	33	20	0	0	0	0	80	0	15
2017	RO	22	23	25	10	5	15	0	52	18	116
2017	RO-03	22	18	22	13	5	20	0	50	23	77
2017	RO-04	14	36	32	9	5	5	0	52	14	22
2017	RO-05	50	9	27	0	9	6	0	62	9	12
2014	RO	19	30	27	6	6	11	1	56	14	128
2014	RO-03	15	22	28	6	10	19	0	46	19	71
2014	RO-04	22	41	30	3	0	3	0	65	3	32
2014	RO-05	25	38	16	11	5	0	5	66	17	19
2011	RO	28	34	19	5	3	11	0	69	9	698
2011	RO-02	29	29	16	5	5	14	2	69	11	65
2011	RO-03	25	31	20	8	4	12	0	64	13	210
2011	RO-04	24	38	20	5	3	9	0	69	9	153
2011	RO-05	38	39	12	1	2	8	0	83	3	71
2011	RO-06	44	33	8	0	0	15	0	91	0	12

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	33	35	13	9	9	2	0	69	18	124
2018	RO-03	27	41	11	10	9	2	0	70	19	82
2018	RO-04	30	26	13	13	17	0	0	57	30	23
2018	RO-05	60	20	20	0	0	0	0	80	0	15
2017	RO	26	26	24	8	10	3	2	56	19	117
2017	RO-03	23	25	28	5	13	4	1	51	19	78
2017	RO-04	23	36	14	18	5	0	5	61	24	22
2017	RO-05	50	9	14	9	9	9	0	64	20	12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	16	40	17	14	10	3	0	57	25	126
2018	RO-03	9	34	24	16	12	5	0	45	29	82
2018	RO-04	17	50	4	17	13	0	0	67	29	24
2018	RO-05	47	53	0	0	0	0	0	100	0	15
2017	RO	8	29	25	21	11	5	1	40	34	117
2017	RO-03	6	23	27	23	13	6	1	32	39	78
2017	RO-04	0	36	23	23	14	5	0	37	39	22
2017	RO-05	23	59	18	0	0	0	0	82	0	12

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	15	30	16	18	20	2	45	38	126
2018	RO-03	9	26	20	22	22	2	35	45	82
2018	RO-04	21	33	4	13	29	0	54	42	24
2018	RO-05	40	40	13	7	0	0	80	7	15
2017	RO	11	24	19	23	21	3	36	45	117
2017	RO-03	10	18	22	23	24	3	29	49	78
2017	RO-04	9	28	22	18	23	0	37	41	22
2017	RO-05	23	41	0	27	0	9	71	29	12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	6	14	17	21	42	0	0	20	63	124
2018	RO-03	6	17	19	21	37	0	0	23	58	81
2018	RO-04	0	4	9	26	61	0	0	4	87	23
2018	RO-05	13	13	13	20	40	0	0	27	60	15
2017	RO	9	11	16	21	40	1	1	21	62	117
2017	RO-03	8	15	19	15	41	1	0	23	57	78
2017	RO-04	9	5	0	36	46	0	5	14	86	22
2017	RO-05	23	0	36	18	23	0	0	23	41	12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	14	36	29	11	11	0	50	21	124
2018	RO-03	14	40	26	10	11	0	53	21	81
2018	RO-04	9	26	35	17	13	0	35	30	23
2018	RO-05	20	40	33	7	0	0	60	7	15
2017	RO	16	33	25	15	10	1	49	26	117
2017	RO-03	19	33	19	15	12	1	53	27	78
2017	RO-04	9	28	40	14	9	0	37	23	22
2017	RO-05	9	50	36	5	0	0	59	5	12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	46	22	10	3	3	1	14	80	8	123
2018	RO-03	50	19	5	3	3	1	20	87	6	80
2018	RO-04	52	17	17	4	4	0	4	73	9	23
2018	RO-05	20	53	20	7	0	0	0	73	7	15
2017	RO	34	24	10	2	4	3	23	77	9	116
2017	RO-03	41	17	8	1	3	1	29	83	6	77
2017	RO-04	28	18	17	5	9	9	14	60	18	22
2017	RO-05	9	73	9	0	9	0	0	82	9	12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	12	19	19	12	38	0	0	30	51	124
2018	RO-03	11	17	20	12	40	0	0	28	52	81
2018	RO-04	9	26	17	13	35	0	0	35	48	23
2018	RO-05	13	20	20	13	33	0	0	33	47	15
2017	RO	11	20	18	23	25	1	2	32	49	116
2017	RO-03	13	23	17	18	27	1	1	37	46	78
2017	RO-04	5	9	26	32	23	0	5	14	58	22
2017	RO-05	10	29	20	26	15	0	0	39	41	11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	20	20	18	11	29	0	1	40	41	124
2018	RO-03	12	21	21	11	35	0	0	33	46	81
2018	RO-04	26	22	9	22	22	0	0	48	43	23
2018	RO-05	47	20	13	0	13	0	7	71	14	15
2017	RO	23	26	13	18	18	1	1	50	37	116
2017	RO-03	21	27	12	15	24	1	0	48	40	78
2017	RO-04	23	23	17	23	9	0	5	48	34	22
2017	RO-05	45	27	9	14	0	0	5	75	15	12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	11	22	20	20	27	1	33	47	124
2018	RO-03	5	25	21	20	28	1	30	49	81
2018	RO-04	17	22	13	17	30	0	39	48	23
2018	RO-05	27	13	20	27	13	0	40	40	15
2017	RO	13	26	24	15	21	2	39	36	115
2017	RO-03	14	20	22	18	25	1	34	44	77
2017	RO-04	5	28	36	9	18	5	34	29	22
2017	RO-05	26	55	20	0	0	0	80	0	11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	24	26	27	12	9	0	2	51	21	125
2018	RO-03	25	25	28	9	12	0	1	50	21	81
2018	RO-04	17	29	25	25	4	0	0	46	29	24
2018	RO-05	33	27	27	7	0	0	7	64	7	15
2017	RO	23	28	20	16	10	1	1	52	27	116
2017	RO-03	31	23	17	14	13	1	1	55	28	78
2017	RO-04	9	40	23	18	9	0	0	49	28	22
2017	RO-05	6	35	29	29	0	0	0	41	29	11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	29	29	25	6	8	0	2	60	14	125
2018	RO-03	33	23	27	6	7	0	4	58	14	82
2018	RO-04	21	42	17	4	17	0	0	63	21	24
2018	RO-05	21	50	29	0	0	0	0	71	0	14
2017	RO	30	28	16	10	8	1	7	63	20	116
2017	RO-03	37	23	12	10	9	1	8	66	21	78
2017	RO-04	23	37	17	5	9	0	9	66	15	22
2017	RO-05	6	29	39	20	0	0	5	38	21	11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	38	25	19	7	10	0	1	63	18	126
2018	RO-03	39	22	20	10	10	0	0	61	20	82
2018	RO-04	42	33	4	0	21	0	0	75	21	24
2018	RO-05	27	33	33	0	0	0	7	64	0	15
2017	RO	35	23	17	12	7	2	5	62	20	116
2017	RO-03	36	25	13	13	6	1	5	66	21	78
2017	RO-04	41	17	14	9	9	5	5	65	20	22
2017	RO-05	26	20	29	20	0	0	5	48	21	11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	34	27	21	11	6	0	0	61	18	126
2018	RO-03	38	24	21	10	7	0	0	62	17	82
2018	RO-04	33	29	13	17	8	0	0	63	25	24
2018	RO-05	13	40	40	7	0	0	0	53	7	15
2017	RO	32	27	19	12	9	1	1	60	21	113
2017	RO-03	36	24	21	9	8	1	0	61	18	75
2017	RO-04	28	36	14	5	14	0	5	66	19	22
2017	RO-05	20	31	20	29	0	0	0	51	29	11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	52	19	12	7	8	0	1	72	15	126
2018	RO-03	55	17	11	7	9	0	1	73	16	82
2018	RO-04	33	33	8	13	13	0	0	67	25	24
2018	RO-05	67	7	27	0	0	0	0	73	0	15
2017	RO	52	22	10	6	8	1	1	75	14	116
2017	RO-03	50	19	13	6	10	1	0	70	17	78
2017	RO-04	42	43	5	5	5	0	0	86	10	21
2017	RO-05	77	14	9	0	0	0	0	91	0	12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	68	12	8	2	3	6	86	6	125
2018	RO-03	71	11	9	2	0	7	88	3	82
2018	RO-04	48	22	9	4	13	4	73	18	23
2018	RO-05	80	7	0	0	7	7	93	7	15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	62	18	8	7	3	0	2	81	11	126
2018	RO-03	59	21	10	6	4	0	1	80	10	82
2018	RO-04	58	13	8	17	4	0	0	71	21	24
2018	RO-05	80	13	0	0	0	0	7	100	0	15
2017	RO	65	17	6	5	3	3	1	85	9	117
2017	RO-03	61	19	4	6	4	4	1	85	11	78
2017	RO-04	68	14	9	5	5	0	0	82	9	22
2017	RO-05	73	9	18	0	0	0	0	82	0	12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	43	32	17	4	4	0	75	8	125
2018	RO-03	38	38	13	6	5	0	76	11	82
2018	RO-04	42	33	21	0	4	0	75	4	24
2018	RO-05	71	7	21	0	0	0	79	0	14
2017	RO	35	33	17	10	3	1	69	14	117
2017	RO-03	33	36	15	10	4	1	70	14	78
2017	RO-04	31	32	14	18	5	0	63	23	22
2017	RO-05	55	18	27	0	0	0	73	0	12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	51	20	12	10	8	0	70	18	124
2018	RO-03	47	22	12	10	9	0	69	19	81
2018	RO-04	42	21	8	17	13	0	63	29	24
2018	RO-05	79	7	14	0	0	0	86	0	14
2017	RO	41	31	14	8	4	2	73	13	117
2017	RO-03	38	31	14	9	5	3	71	15	78
2017	RO-04	49	28	14	5	5	0	77	9	22
2017	RO-05	46	36	9	9	0	0	82	9	12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	41	12	6	2	3	0	36	83	8	125
2018	RO-03	44	6	1	0	0	0	49	98	0	82
2018	RO-04	33	42	8	4	8	0	4	78	13	24
2018	RO-05	36	0	29	0	7	0	29	50	10	14
2017	RO	43	11	8	3	0	1	34	83	5	117
2017	RO-03	46	5	1	0	0	1	46	98	0	78
2017	RO-04	45	28	14	9	0	0	5	76	10	22
2017	RO-05	14	18	45	9	0	0	14	38	10	12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	61	18	11	4	1	0	5	83	5	124
2018	RO-03	58	17	12	5	0	0	7	81	5	81
2018	RO-04	75	13	4	4	4	0	0	88	8	24
2018	RO-05	57	36	7	0	0	0	0	93	0	14
2017	RO	55	27	9	3	0	1	4	87	4	117
2017	RO-03	52	30	9	4	0	1	4	86	4	78
2017	RO-04	54	28	9	5	0	0	5	86	5	22
2017	RO-05	72	23	0	0	0	0	5	100	0	12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	79	13	3	2	2	0	2	94	3	125
2018	RO-03	76	15	4	1	2	0	2	93	4	82
2018	RO-04	92	4	0	4	0	0	0	96	4	24
2018	RO-05	71	21	0	0	0	0	7	100	0	14
2017	RO	72	16	5	0	1	1	5	94	1	117
2017	RO-03	73	12	6	0	1	1	6	92	1	78
2017	RO-04	68	28	0	0	0	0	5	100	0	22
2017	RO-05	82	18	0	0	0	0	0	100	0	12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	47	27	17	6	2	0	1	75	8	125
2018	RO-03	48	27	16	6	2	0	1	75	9	82
2018	RO-04	46	21	25	4	4	0	0	67	8	24
2018	RO-05	43	43	7	7	0	0	0	86	7	14
2017	RO	46	33	14	3	2	2	1	81	5	117
2017	RO-03	45	33	15	3	1	3	0	80	4	78
2017	RO-04	40	41	5	5	5	0	5	86	10	22
2017	RO-05	73	9	18	0	0	0	0	82	0	12

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	12	28	32	16	12	0	40	28	125
2018	RO-03	9	30	35	16	10	0	39	26	82
2018	RO-04	17	22	22	13	26	0	39	39	23
2018	RO-05	13	33	33	20	0	0	47	20	15
2017	RO	11	31	34	13	10	1	43	23	117
2017	RO-03	10	31	31	15	12	1	41	27	78
2017	RO-04	9	37	32	8	14	0	46	22	22
2017	RO-05	27	27	46	0	0	0	54	0	12

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	21	19	33	20	7	0	27	40	123
2018	RO-03	16	22	34	19	9	0	28	38	79
2018	RO-04	42	13	25	17	4	0	21	54	24
2018	RO-05	13	20	40	27	0	0	27	33	15
2017	RO	17	15	39	16	12	1	28	32	116
2017	RO-03	21	14	32	16	15	1	32	35	78
2017	RO-04	10	14	61	5	10	0	14	24	21
2017	RO-05	9	18	37	36	0	0	36	27	12

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	6	19	28	20	25	1	6	94	125
2018	RO-03	6	21	21	26	26	1	6	94	82
2018	RO-04	0	13	48	9	30	0	0	100	23
2018	RO-05	13	20	40	13	13	0	13	87	15
2017	RO	10	21	22	17	30	0	10	90	117
2017	RO-03	8	22	19	18	33	0	8	92	78
2017	RO-04	9	14	28	18	31	0	9	91	22
2017	RO-05	27	27	18	9	14	5	28	72	12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	RO	41	115
2018	RO-03	46	76
2018	RO-04	35	23
2018	RO-05	25	12
2017	RO	29	104
2017	RO-03	34	71
2017	RO-04	25	20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	RO	45	115
2018	RO-03	49	76
2018	RO-04	43	23
2018	RO-05	25	12
2017	RO	44	104
2017	RO-03	42	71
2017	RO-04	44	20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	RO	26	115
2018	RO-03	28	76
2018	RO-04	22	23
2018	RO-05	25	12
2017	RO	19	104
2017	RO-03	17	71
2017	RO-04	25	20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	RO	73	115
2018	RO-03	64	76
2018	RO-04	96	23
2018	RO-05	83	12
2017	RO	80	104
2017	RO-03	80	71
2017	RO-04	85	20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	RO	10	115
2018	RO-03	11	76
2018	RO-04	13	23
2018	RO-05	0	12
2017	RO	6	104
2017	RO-03	7	71
2017	RO-04	5	20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	RO	57	115
2018	RO-03	58	76
2018	RO-04	61	23
2018	RO-05	50	12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	RO	24	115
2018	RO-03	25	76
2018	RO-04	9	23
2018	RO-05	50	12
2017	RO	34	104
2017	RO-03	40	71
2017	RO-04	14	20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	RO	6	24	19	14	6	31	109
2018	RO-03	6	24	22	13	7	29	72
2018	RO-04	5	32	9	18	5	32	22
2017	RO	4	30	20	13	5	28	102
2017	RO-03	4	29	21	14	4	27	70
2017	RO-04	0	32	20	5	5	37	19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RO	24	76	116
2018	RO-03	29	71	76
2018	RO-04	13	87	23
2018	RO-05	23	77	13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	23	14	15	18	22	1	7	41	43	126
2018	RO-03	27	13	16	18	18	1	6	43	39	82
2018	RO-04	8	17	17	17	33	0	8	27	55	24
2018	RO-05	20	20	7	20	20	0	13	46	46	15

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	8	26	11	25	28	0	2	34	54	115
2018	RO-03	8	21	11	25	32	0	3	30	59	75
2018	RO-04	9	43	13	13	22	0	0	52	35	23
2018	RO-05	0	15	8	54	23	0	0	15	77	13
2017	RO	9	13	15	23	35	1	5	22	61	105
2017	RO-03	11	17	15	21	32	0	4	29	55	72
2017	RO-04	5	5	15	30	39	5	0	11	73	20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RO	2	11	9	21	54	4	14	77	115
2018	RO-03	3	12	4	23	56	3	15	81	75
2018	RO-04	0	9	22	9	52	9	10	67	23
2018	RO-05	0	8	8	31	54	0	8	85	13
2017	RO	2	6	13	21	55	4	8	79	105
2017	RO-03	1	7	15	25	50	1	8	76	72
2017	RO-04	5	5	5	10	65	10	11	83	20

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - RO

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack