2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - RCO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	41	39	10	7	3	0	81	10	347
2018	RCO-02	31	62	7	0	0	0	93	0	29
2018	RCO-03	35	45	5	14	1	0	80	15	74
2018	RCO-04	43	38	11	7	2	0	80	9	181
2018	RCO-05	71	24	6	0	0	0	94	0	17
2017	RCO	39	47	9	3	2	0	86	6	432
2017	RCO-02	30	57	5	5	3	0	87	8	40
2017	RCO-03	31	54	7	6	3	0	85	8	120
2017	RCO-04	43	44	9	1	3	0	87	4	216
2017	RCO-05	60	36	0	4	0	0	96	4	25
2011	RCO	41	41	7	5	5	0	83	10	565
2011	RCO-01	37	54	0	0	9	0	91	9	11
2011	RCO-02	46	38	6	6	4	0	85	9	52
2011	RCO-03	41	44	8	3	3	1	86	6	151
2011	RCO-04	37	43	8	6	6	0	80	12	289
2011	RCO-05	67	17	3	11	3	0	84	14	36

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	32	36	15	12	4	0	69	16	349
2018	RCO-01	50	30	10	10	0	0	80	10	10
2018	RCO-02	34	52	7	7	0	0	86	7	29
2018	RCO-03	28	36	20	12	4	0	64	16	75
2018	RCO-04	30	35	16	14	5	0	65	19	182
2018	RCO-05	59	18	6	18	0	0	76	18	17
2017	RCO	31	41	15	8	5	0	72	13	432
2017	RCO-02	28	45	8	15	3	3	74	18	40
2017	RCO-03	25	46	14	13	2	0	71	15	120
2017	RCO-04	33	37	16	6	8	0	70	14	216
2017	RCO-05	36	52	4	0	8	0	88	8	25

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	59	31	6	2	2	89	5	346
2018	RCO-01	80	0	10	0	10	80	10	10
2018	RCO-02	55	45	0	0	0	100	0	29
2018	RCO-03	51	35	7	4	3	86	7	74
2018	RCO-04	59	30	7	2	2	89	3	179
2018	RCO-05	76	24	0	0	0	100	0	17
2017	RCO	56	38	3	2	0	94	3	430
2017	RCO-02	53	40	5	3	0	92	3	40
2017	RCO-03	45	44	5	4	2	89	6	119
2017	RCO-04	59	37	2	1	0	97	1	216
2017	RCO-05	76	16	4	4	0	92	4	25
2011	RCO	63	29	6	2	1	91	3	567
2011	RCO-01	74	18	9	0	0	91	0	11
2011	RCO-02	55	37	7	0	0	93	0	53
2011	RCO-03	64	27	6	3	1	91	3	151
2011	RCO-04	62	29	5	2	1	92	3	290
2011	RCO-05	70	22	3	5	0	92	5	36

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	45	39	11	2	3	0	84	5	348
2018	RCO-01	60	20	10	0	10	0	80	10	10
2018	RCO-02	50	46	4	0	0	0	96	0	28
2018	RCO-03	39	41	13	1	5	0	80	7	75
2018	RCO-04	45	39	13	2	2	0	83	4	181
2018	RCO-05	71	29	0	0	0	0	100	0	17
2017	RCO	45	41	8	4	2	0	86	6	430
2017	RCO-02	53	37	3	3	5	0	90	8	40
2017	RCO-03	39	45	6	7	3	1	85	9	119
2017	RCO-04	45	40	9	4	2	0	86	6	216
2017	RCO-05	60	36	0	0	4	0	96	4	25
2011	RCO	48	38	7	5	2	0	86	7	566
2011	RCO-01	37	54	0	0	9	0	91	9	11
2011	RCO-02	58	31	8	4	0	0	89	4	52
2011	RCO-03	50	40	7	3	1	0	90	3	151
2011	RCO-04	43	40	8	7	2	0	83	9	290
2011	RCO-05	70	22	3	3	3	0	92	6	36

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	39	34	18	5	4	0	0	73	9	348
2018	RCO-01	80	10	10	0	0	0	0	90	0	10
2018	RCO-02	57	25	18	0	0	0	0	82	0	28
2018	RCO-03	33	33	21	9	3	0	0	67	12	75
2018	RCO-04	36	36	18	6	4	1	0	72	10	181
2018	RCO-05	53	29	12	6	0	0	0	82	6	17
2017	RCO	42	32	14	6	4	1	0	75	11	432
2017	RCO-02	43	45	5	0	5	0	3	90	5	40
2017	RCO-03	38	31	20	7	3	1	0	70	10	120
2017	RCO-04	43	28	15	8	6	0	0	71	14	216
2017	RCO-05	48	48	0	4	0	0	0	96	4	25
2011	RCO	26	36	19	10	8	1	0	62	19	567
2011	RCO-01	9	56	26	0	9	0	0	65	9	11
2011	RCO-02	23	34	22	9	6	6	0	60	16	53
2011	RCO-03	29	37	18	10	7	0	0	66	17	151
2011	RCO-04	25	35	19	12	9	0	0	60	20	290
2011	RCO-05	34	31	16	8	11	0	0	64	19	36

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	30	41	17	8	3	0	72	11	345
2018	RCO-01	70	20	0	10	0	0	90	10	10
2018	RCO-02	52	33	15	0	0	0	85	0	27
2018	RCO-03	26	39	24	9	1	0	65	11	74
2018	RCO-04	26	44	16	10	4	1	70	14	180
2018	RCO-05	41	35	18	0	6	0	76	6	17
2017	RCO	37	37	14	7	4	0	74	12	432
2017	RCO-02	38	48	0	10	5	0	85	15	40
2017	RCO-03	37	34	18	8	3	1	71	11	120
2017	RCO-04	38	34	14	8	6	0	71	14	216
2017	RCO-05	32	56	12	0	0	0	88	0	25
2011	RCO	22	34	18	14	11	0	57	25	566
2011	RCO-01	9	47	36	0	9	0	56	9	11
2011	RCO-02	23	34	15	19	8	2	58	27	53
2011	RCO-03	26	38	15	13	8	0	64	21	151
2011	RCO-04	21	34	17	15	13	0	55	28	290
2011	RCO-05	22	25	22	19	11	0	47	30	36

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	36	30	16	10	4	2	1	69	15	348
2018	RCO-01	60	20	20	0	0	0	0	80	0	10
2018	RCO-02	43	39	11	7	0	0	0	82	7	28
2018	RCO-03	33	25	20	15	4	1	1	60	19	75
2018	RCO-04	33	34	15	10	5	3	0	69	16	181
2018	RCO-05	47	29	12	12	0	0	0	76	12	17
2017	RCO	39	27	17	7	5	4	1	69	13	432
2017	RCO-02	38	33	13	5	10	0	3	72	15	40
2017	RCO-03	38	29	18	7	5	4	0	70	12	120
2017	RCO-04	40	24	18	8	5	5	0	67	14	216
2017	RCO-05	40	40	8	0	4	8	0	87	4	25
2011	RCO	32	28	18	9	7	5	1	63	18	566
2011	RCO-01	9	56	18	8	9	0	0	65	17	11
2011	RCO-02	29	22	15	7	10	13	4	61	20	53
2011	RCO-03	30	36	16	9	7	3	0	68	16	151
2011	RCO-04	33	26	18	11	8	4	1	62	19	290
2011	RCO-05	50	19	22	0	5	0	3	72	5	36

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	48	27	13	6	2	2	1	77	9	349
2018	RCO-01	80	10	0	0	0	10	0	100	0	10
2018	RCO-02	62	24	10	0	0	0	3	89	0	29
2018	RCO-03	44	31	15	8	1	1	0	76	9	75
2018	RCO-04	45	26	14	8	4	2	1	74	12	181
2018	RCO-05	41	41	18	0	0	0	0	82	0	17
2017	RCO	44	30	14	6	4	2	0	76	10	432
2017	RCO-02	60	25	5	5	0	3	3	90	5	40
2017	RCO-03	40	39	11	4	3	3	0	81	8	120
2017	RCO-04	42	26	17	6	6	1	0	69	13	216
2017	RCO-05	48	32	20	0	0	0	0	80	0	25
2011	RCO	42	32	12	7	6	0	0	74	14	567
2011	RCO-01	18	64	9	9	0	0	0	82	9	11
2011	RCO-02	46	34	13	3	4	0	0	80	7	53
2011	RCO-03	49	30	12	5	3	0	0	79	9	151
2011	RCO-04	39	31	12	9	8	0	0	70	17	290
2011	RCO-05	42	28	14	8	8	0	0	70	16	36

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	41	31	14	8	5	0	0	73	13	350
2018	RCO-01	90	0	0	10	0	0	0	90	10	10
2018	RCO-02	48	34	14	3	0	0	0	83	3	29
2018	RCO-03	41	27	21	8	3	0	0	68	11	75
2018	RCO-04	36	35	13	9	8	1	0	71	17	182
2018	RCO-05	53	29	12	6	0	0	0	82	6	17
2017	RCO	35	42	11	7	5	1	0	77	12	432
2017	RCO-02	43	43	8	2	5	0	0	85	7	40
2017	RCO-03	36	40	10	8	4	1	1	77	13	120
2017	RCO-04	34	42	10	6	6	1	0	78	12	216
2017	RCO-05	32	40	16	12	0	0	0	72	12	25
2011	RCO	35	34	13	10	8	0	0	68	18	564
2011	RCO-01	27	36	19	18	0	0	0	64	18	11
2011	RCO-02	39	36	8	9	8	0	0	75	17	52
2011	RCO-03	39	34	14	7	5	0	1	74	12	151
2011	RCO-04	31	33	15	11	10	0	0	64	21	288
2011	RCO-05	36	31	8	22	3	0	0	67	25	36

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	44	30	12	9	5	0	74	14	349
2018	RCO-01	80	10	0	0	10	0	90	10	10
2018	RCO-02	59	34	3	3	0	0	93	3	29
2018	RCO-03	43	35	12	9	1	0	77	11	75
2018	RCO-04	40	29	13	10	8	0	68	19	182
2018	RCO-05	47	18	24	12	0	0	65	12	17
2017	RCO	46	30	13	7	5	0	76	12	431
2017	RCO-02	60	18	13	7	3	0	78	10	40
2017	RCO-03	48	32	10	8	3	1	80	10	120
2017	RCO-04	41	30	15	6	7	0	71	14	215
2017	RCO-05	60	24	4	12	0	0	84	12	25

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	33	36	14	8	1	6	1	75	10	350
2018	RCO-01	50	30	10	0	0	10	0	89	0	10
2018	RCO-02	28	48	14	0	0	10	0	85	0	29
2018	RCO-03	27	35	15	15	1	8	0	67	17	75
2018	RCO-04	37	34	13	9	2	5	1	74	12	182
2018	RCO-05	35	53	12	0	0	0	0	88	0	17
2017	RCO	31	36	16	7	3	6	0	72	11	432
2017	RCO-02	33	30	10	7	3	18	0	76	12	40
2017	RCO-03	26	38	22	7	3	5	0	67	11	120
2017	RCO-04	32	37	14	7	5	6	0	73	12	216
2017	RCO-05	36	40	20	4	0	0	0	76	4	25
2011	RCO	22	30	19	11	11	7	0	56	23	565
2011	RCO-01	0	47	9	8	18	18	0	57	32	11
2011	RCO-02	15	25	28	8	6	19	0	49	16	53
2011	RCO-03	27	32	19	7	9	7	0	63	17	150
2011	RCO-04	22	30	18	12	12	6	0	55	26	289
2011	RCO-05	28	25	20	11	16	0	0	53	27	36

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	25	36	18	12	6	2	63	18	349
2018	RCO-01	50	20	10	10	10	0	70	20	10
2018	RCO-02	29	39	21	7	4	0	68	11	28
2018	RCO-03	21	31	19	17	7	5	55	25	75
2018	RCO-04	26	39	16	12	7	0	65	19	182
2018	RCO-05	24	41	29	0	6	0	65	6	17
2017	RCO	22	39	18	13	6	2	62	19	431
2017	RCO-02	25	45	15	8	5	3	72	13	40
2017	RCO-03	19	35	23	18	3	2	55	21	120
2017	RCO-04	22	40	14	13	9	2	64	22	216
2017	RCO-05	24	44	28	4	0	0	68	4	25
2011	RCO	14	25	19	19	21	2	40	41	565
2011	RCO-01	0	31	31	29	9	0	31	38	10
2011	RCO-02	12	25	17	19	23	6	38	44	53
2011	RCO-03	16	30	21	17	14	2	47	32	151
2011	RCO-04	14	25	16	20	24	0	39	44	289
2011	RCO-05	8	17	20	20	36	0	25	55	36

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	13	32	25	19	8	3	46	28	348
2018	RCO-01	40	30	10	10	10	0	70	20	10
2018	RCO-02	3	41	28	21	3	3	46	25	29
2018	RCO-03	12	23	32	20	9	4	36	31	75
2018	RCO-04	13	37	21	20	8	1	50	29	180
2018	RCO-05	18	24	35	12	6	6	44	19	17
2017	RCO	10	35	24	17	8	6	48	27	431
2017	RCO-02	18	28	23	15	5	13	52	23	40
2017	RCO-03	8	33	23	22	9	6	43	33	120
2017	RCO-04	10	36	25	16	9	4	48	26	215
2017	RCO-05	4	56	28	8	4	0	60	12	25
2011	RCO	7	26	23	21	20	4	34	43	565
2011	RCO-01	0	19	47	26	8	0	19	35	11
2011	RCO-02	2	23	25	18	19	13	28	43	53
2011	RCO-03	9	32	21	18	15	5	43	35	150
2011	RCO-04	7	26	22	22	22	1	33	44	290
2011	RCO-05	6	17	20	20	36	3	23	57	36

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	13	29	20	24	14	1	42	38	349
2018	RCO-01	50	0	20	20	10	0	50	30	10
2018	RCO-02	7	38	28	21	7	0	45	28	29
2018	RCO-03	12	17	17	31	23	0	29	53	75
2018	RCO-04	12	36	16	23	13	1	48	36	182
2018	RCO-05	12	18	47	18	6	0	29	24	17
2017	RCO	9	37	24	18	11	2	46	29	429
2017	RCO-02	13	45	20	8	10	5	60	18	40
2017	RCO-03	6	33	23	22	14	2	40	37	118
2017	RCO-04	10	34	27	18	10	1	45	28	215
2017	RCO-05	0	48	28	20	4	0	48	24	25
2011	RCO	9	27	20	21	23	1	36	44	564
2011	RCO-01	0	28	28	35	9	0	28	44	11
2011	RCO-02	8	17	31	19	23	2	25	43	53
2011	RCO-03	12	33	18	20	15	3	46	36	150
2011	RCO-04	8	25	19	21	27	1	33	48	290
2011	RCO-05	9	20	14	17	40	0	29	57	35

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	20	35	20	17	8	0	0	55	25	347
2018	RCO-01	20	40	30	10	0	0	0	60	10	10
2018	RCO-02	34	31	24	10	0	0	0	66	10	29
2018	RCO-03	15	38	19	23	5	0	0	53	28	74
2018	RCO-04	17	33	22	18	9	0	1	50	28	180
2018	RCO-05	41	24	18	12	6	0	0	65	18	17
2017	RCO	22	38	17	16	6	1	0	60	22	432
2017	RCO-02	30	47	8	10	3	3	0	79	13	40
2017	RCO-03	18	41	16	16	9	1	0	59	25	120
2017	RCO-04	23	33	19	19	6	0	0	57	24	216
2017	RCO-05	28	44	12	12	4	0	0	72	16	25
2011	RCO	20	36	17	15	12	0	0	56	27	567
2011	RCO-01	0	46	46	0	9	0	0	46	9	11
2011	RCO-02	27	35	11	19	8	0	0	62	26	53
2011	RCO-03	24	39	17	12	8	0	0	63	20	151
2011	RCO-04	16	34	19	17	15	0	0	49	32	290
2011	RCO-05	34	42	6	8	11	0	0	75	19	36

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	23	42	16	14	4	66	18	349
2018	RCO-01	30	40	10	0	20	70	20	10
2018	RCO-02	14	45	38	3	0	59	3	29
2018	RCO-03	23	32	19	21	5	55	27	75
2018	RCO-04	22	48	14	13	3	70	17	181
2018	RCO-05	41	35	18	6	0	76	6	17
2017	RCO	22	47	13	13	5	69	18	432
2017	RCO-02	20	55	10	10	5	75	15	40
2017	RCO-03	20	53	10	11	7	73	18	120
2017	RCO-04	21	46	15	15	4	67	18	216
2017	RCO-05	44	24	20	4	8	68	12	25

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	7	19	26	18	10	17	3	32	35	346
2018	RCO-01	30	20	0	20	10	10	10	63	38	10
2018	RCO-02	7	11	39	14	0	25	4	25	20	28
2018	RCO-03	7	18	24	19	14	16	3	30	40	74
2018	RCO-04	6	23	21	18	12	18	3	36	38	180
2018	RCO-05	12	6	53	24	6	0	0	18	29	17
2017	RCO	6	19	20	22	10	22	2	33	42	431
2017	RCO-02	15	22	13	10	3	35	3	60	20	40
2017	RCO-03	7	15	21	24	8	21	4	29	43	119
2017	RCO-04	4	20	18	25	11	21	1	31	46	216
2017	RCO-05	4	28	20	28	8	12	0	36	41	25

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	30	36	12	16	5	1	0	66	22	350
2018	RCO-01	80	0	0	10	10	0	0	80	20	10
2018	RCO-02	34	41	17	3	3	0	0	76	7	29
2018	RCO-03	31	40	11	17	1	0	0	71	19	75
2018	RCO-04	27	34	13	18	8	1	0	61	26	182
2018	RCO-05	24	47	12	18	0	0	0	71	18	17
2017	RCO	28	42	13	10	5	0	0	71	16	431
2017	RCO-02	41	46	5	5	3	0	0	87	8	39
2017	RCO-03	30	46	8	12	4	0	0	76	16	120
2017	RCO-04	27	37	18	10	7	0	1	65	17	216
2017	RCO-05	24	52	8	12	4	0	0	76	16	25
2011	RCO	30	38	14	10	9	0	0	67	19	566
2011	RCO-01	27	54	19	0	0	0	0	81	0	11
2011	RCO-02	33	39	17	5	6	0	0	72	11	53
2011	RCO-03	35	37	11	9	7	0	0	72	17	150
2011	RCO-04	26	36	14	14	10	0	0	61	24	290
2011	RCO-05	31	42	17	3	8	0	0	72	11	36

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	19	44	17	10	5	2	3	66	16	59
2018	RCO-03	21	29	36	0	7	7	0	54	8	14
2018	RCO-04	13	50	9	19	3	0	6	67	23	32
2017	RCO	19	37	16	16	5	3	5	60	22	63
2017	RCO-03	28	28	6	11	6	11	11	71	21	18
2017	RCO-04	14	41	22	16	5	0	3	56	22	37

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	18	46	15	14	6	0	1	65	20	349
2018	RCO-01	40	30	10	10	10	0	0	70	20	10
2018	RCO-02	21	62	14	0	3	0	0	83	3	29
2018	RCO-03	15	45	13	23	3	0	1	61	26	75
2018	RCO-04	17	47	16	13	7	0	1	64	19	181
2018	RCO-05	29	41	6	12	6	0	6	75	19	17
2017	RCO	23	44	13	14	5	0	0	68	19	432
2017	RCO-02	25	55	3	15	3	0	0	80	18	40
2017	RCO-03	28	46	13	10	4	0	0	73	14	120
2017	RCO-04	20	44	15	15	6	0	0	64	21	216
2017	RCO-05	24	44	4	16	8	0	4	71	25	25
2011	RCO	22	36	15	15	10	0	2	59	26	567
2011	RCO-01	18	36	18	28	0	0	0	54	28	11
2011	RCO-02	19	36	21	13	5	2	4	58	20	53
2011	RCO-03	21	43	13	15	6	0	1	66	22	151
2011	RCO-04	22	33	14	17	12	0	1	56	30	290
2011	RCO-05	36	22	20	8	11	0	3	60	20	36

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	53	39	5	3	1	91	3	348
2018	RCO-01	70	10	0	10	10	80	20	10
2018	RCO-02	34	59	7	0	0	93	0	29
2018	RCO-03	46	45	4	4	1	91	5	74
2018	RCO-04	57	34	6	2	0	92	2	181
2018	RCO-05	76	18	6	0	0	94	0	17
2017	RCO	57	34	4	5	0	91	5	431
2017	RCO-02	48	43	3	7	0	90	7	40
2017	RCO-03	48	39	6	5	2	88	7	120
2017	RCO-04	63	30	3	4	0	93	4	215
2017	RCO-05	64	32	4	0	0	96	0	25
2011	RCO	55	36	5	3	2	90	5	565
2011	RCO-01	36	55	0	0	9	91	9	11
2011	RCO-02	70	17	3	9	0	87	9	53
2011	RCO-03	52	38	5	4	1	90	5	150
2011	RCO-04	52	38	6	2	2	90	4	290
2011	RCO-05	71	26	3	0	0	97	0	35

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	53	35	5	5	1	89	6	348
2018	RCO-01	60	20	0	10	10	80	20	10
2018	RCO-02	41	41	14	3	0	83	3	29
2018	RCO-03	49	39	3	8	1	88	9	74
2018	RCO-04	55	34	6	4	0	90	4	181
2018	RCO-05	71	24	6	0	0	94	0	17
2017	RCO	61	32	3	4	1	92	5	431
2017	RCO-02	48	40	3	10	0	88	10	40
2017	RCO-03	53	37	3	7	2	89	8	120
2017	RCO-04	65	29	2	3	1	94	4	215
2017	RCO-05	76	16	8	0	0	92	0	25
2011	RCO	62	31	3	3	1	93	4	567
2011	RCO-01	64	27	0	0	9	91	9	11
2011	RCO-02	57	37	4	2	0	94	2	53
2011	RCO-03	62	34	1	2	1	96	3	151
2011	RCO-04	61	31	4	4	1	91	5	290
2011	RCO-05	75	22	0	0	3	97	3	36

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	12	34	19	23	12	1	0	46	35	350
2018	RCO-01	60	30	10	0	0	0	0	90	0	10
2018	RCO-02	14	34	34	14	0	3	0	50	14	29
2018	RCO-03	8	36	19	27	11	0	0	44	37	75
2018	RCO-04	12	34	16	23	15	1	0	46	38	182
2018	RCO-05	6	41	24	29	0	0	0	47	29	17
2017	RCO	14	37	18	17	11	2	0	52	29	430
2017	RCO-02	28	40	8	15	10	0	0	68	25	40
2017	RCO-03	18	32	21	19	8	1	1	50	28	119
2017	RCO-04	11	39	17	18	13	2	0	51	32	216
2017	RCO-05	8	29	46	8	4	4	0	39	13	24
2011	RCO	13	30	18	19	19	1	0	43	39	567
2011	RCO-01	9	19	19	45	9	0	0	28	53	11
2011	RCO-02	13	29	21	23	13	2	0	43	36	53
2011	RCO-03	15	37	16	18	12	1	0	53	30	151
2011	RCO-04	11	26	18	21	24	1	0	37	45	290
2011	RCO-05	25	36	14	8	16	0	0	61	25	36

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	14	28	19	21	16	1	1	43	38	349
2018	RCO-01	50	30	20	0	0	0	0	80	0	10
2018	RCO-02	14	32	21	21	0	11	0	52	24	28
2018	RCO-03	15	35	16	17	17	0	0	49	35	75
2018	RCO-04	10	28	18	25	18	1	1	39	43	182
2018	RCO-05	29	24	24	18	6	0	0	53	24	17
2017	RCO	14	33	16	18	15	2	1	49	35	431
2017	RCO-02	25	35	13	17	5	5	0	63	23	40
2017	RCO-03	14	34	13	21	15	2	1	50	37	119
2017	RCO-04	12	32	19	19	18	2	0	44	37	216
2017	RCO-05	16	48	8	8	12	4	4	70	22	25
2011	RCO	14	24	17	20	22	1	2	39	44	566
2011	RCO-01	9	36	18	28	0	8	0	50	31	11
2011	RCO-02	15	27	15	17	23	2	2	43	41	53
2011	RCO-03	17	31	20	19	10	2	1	50	30	151
2011	RCO-04	11	17	18	23	29	1	1	29	53	289
2011	RCO-05	22	36	6	6	22	0	8	63	30	36

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	27	44	10	10	8	72	18	347
2018	RCO-01	50	30	10	0	10	80	10	10
2018	RCO-02	34	55	10	0	0	90	0	29
2018	RCO-03	24	51	9	7	9	75	16	75
2018	RCO-04	25	43	10	14	8	68	22	180
2018	RCO-05	47	35	0	6	12	82	18	17
2017	RCO	31	41	13	10	5	72	15	430
2017	RCO-02	30	55	8	3	5	85	8	40
2017	RCO-03	29	38	19	8	6	66	14	119
2017	RCO-04	31	40	10	13	5	71	18	216
2017	RCO-05	52	32	8	8	0	84	8	25
2011	RCO	30	35	14	12	9	65	21	566
2011	RCO-01	9	36	36	9	9	46	18	11
2011	RCO-02	23	43	15	13	6	66	19	53
2011	RCO-03	37	38	11	10	4	76	14	151
2011	RCO-04	28	34	14	13	12	61	25	289
2011	RCO-05	45	22	22	8	3	67	11	36

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	36	34	14	11	4	0	71	15	348
2018	RCO-01	60	20	10	10	0	0	80	10	10
2018	RCO-02	45	52	3	0	0	0	97	0	29
2018	RCO-03	31	44	13	8	4	0	75	12	75
2018	RCO-04	33	32	16	13	5	1	65	18	180
2018	RCO-05	65	18	6	6	6	0	82	12	17
2017	RCO	35	39	14	7	5	0	74	13	428
2017	RCO-02	39	49	8	3	3	0	87	5	39
2017	RCO-03	30	43	14	9	3	0	73	13	119
2017	RCO-04	36	35	14	8	7	0	71	15	215
2017	RCO-05	40	36	16	4	4	0	76	8	25

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	22	36	19	17	6	0	0	58	23	349
2018	RCO-01	40	40	20	0	0	0	0	80	0	10
2018	RCO-02	28	41	17	14	0	0	0	69	14	29
2018	RCO-03	13	36	28	16	7	0	0	49	23	75
2018	RCO-04	21	37	16	19	7	0	0	58	26	182
2018	RCO-05	41	12	29	18	0	0	0	53	18	17
2017	RCO	30	36	16	12	5	0	0	67	17	430
2017	RCO-02	28	37	18	10	5	3	0	67	15	40
2017	RCO-03	27	45	15	8	4	0	0	72	13	119
2017	RCO-04	32	32	16	15	6	0	0	64	21	216
2017	RCO-05	44	28	16	8	4	0	0	72	12	25
2011	RCO	29	41	15	9	5	1	0	71	14	566
2011	RCO-01	8	64	9	9	9	0	0	73	18	11
2011	RCO-02	30	40	15	9	2	2	2	73	12	53
2011	RCO-03	36	43	11	5	5	1	0	79	10	150
2011	RCO-04	27	39	16	12	6	0	0	66	18	291
2011	RCO-05	43	34	14	3	5	0	0	77	8	35

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	20	41	21	12	3	3	63	16	350
2018	RCO-01	30	40	20	0	0	10	78	0	10
2018	RCO-02	21	48	17	3	0	10	77	4	29
2018	RCO-03	17	44	20	11	4	4	64	15	75
2018	RCO-04	21	37	24	12	4	2	59	17	182
2018	RCO-05	24	59	6	6	6	0	82	12	17
2017	RCO	20	46	18	11	4	1	67	15	430
2017	RCO-02	23	45	15	12	3	3	69	15	40
2017	RCO-03	17	50	18	11	3	3	68	14	119
2017	RCO-04	20	42	19	12	7	0	63	18	215
2017	RCO-05	32	48	16	4	0	0	80	4	25

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	41	34	12	6	5	0	1	76	11	346
2018	RCO-01	50	20	10	10	0	0	10	78	11	10
2018	RCO-02	55	34	10	0	0	0	0	90	0	29
2018	RCO-03	42	41	12	1	4	0	0	82	5	74
2018	RCO-04	39	31	14	8	7	1	0	71	15	180
2018	RCO-05	41	35	12	12	0	0	0	76	12	17
2017	RCO	43	34	12	8	3	1	0	77	11	429
2017	RCO-02	49	31	10	10	0	0	0	79	10	39
2017	RCO-03	45	34	11	7	2	2	0	80	9	119
2017	RCO-04	39	36	13	7	4	1	0	76	11	215
2017	RCO-05	60	20	8	8	4	0	0	80	12	25
2011	RCO	39	34	12	8	5	1	1	75	13	566
2011	RCO-01	45	19	9	9	9	9	0	70	20	11
2011	RCO-02	43	30	11	8	4	0	4	76	12	52
2011	RCO-03	46	34	12	5	2	1	0	80	7	151
2011	RCO-04	34	37	12	9	6	1	0	72	16	290
2011	RCO-05	53	25	11	3	8	0	0	78	11	36

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	22	32	21	16	8	0	1	54	24	349
2018	RCO-01	60	10	20	10	0	0	0	70	10	10
2018	RCO-02	21	38	28	3	10	0	0	59	14	29
2018	RCO-03	23	43	12	11	11	0	1	66	22	75
2018	RCO-04	21	26	23	22	7	0	1	47	29	181
2018	RCO-05	24	35	24	12	6	0	0	59	18	17
2017	RCO	22	42	18	11	6	0	0	65	17	432
2017	RCO-02	20	55	12	13	0	0	0	75	13	40
2017	RCO-03	24	41	18	10	7	0	0	65	17	120
2017	RCO-04	23	42	18	12	5	1	0	65	17	216
2017	RCO-05	16	36	28	8	8	0	4	54	17	25
2011	RCO	21	39	21	11	6	0	1	60	18	567
2011	RCO-01	9	36	36	19	0	0	0	45	19	11
2011	RCO-02	23	40	22	6	4	2	4	66	10	53
2011	RCO-03	22	39	25	8	5	0	1	62	13	151
2011	RCO-04	20	39	19	13	9	0	0	59	22	290
2011	RCO-05	20	39	22	14	5	0	0	58	19	36

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	RCO	16	55	28	349
2018	RCO-01	10	60	30	10
2018	RCO-02	0	86	14	29
2018	RCO-03	13	53	33	75
2018	RCO-04	19	51	31	182
2018	RCO-05	35	59	6	17
2017	RCO	14	60	25	431
2017	RCO-02	10	70	20	40
2017	RCO-03	13	63	24	120
2017	RCO-04	17	56	27	215
2017	RCO-05	12	72	16	25
2011	RCO	15	53	32	567
2011	RCO-01	27	47	26	11
2011	RCO-02	26	49	25	53
2011	RCO-03	11	56	33	151
2011	RCO-04	15	53	32	290
2011	RCO-05	16	59	25	36

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	RCO	28	23	28	16	0	5	57
2018	RCO-03	0	40	20	30	0	10	10
2018	RCO-04	29	24	26	15	0	6	34
2017	RCO	29	24	13	24	2	8	62
2017	RCO-03	13	27	13	33	0	13	15
2017	RCO-04	33	25	14	19	0	8	36
2011	RCO	30	11	20	32	9999	7	86
2011	RCO-02	7	0	36	50	9999	7	14
2011	RCO-03	25	6	25	31	9999	13	16
2011	RCO-04	37	14	14	28	9999	7	43

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	42	42	9	4	2	0	84	7	350
2018	RCO-01	80	10	0	10	0	0	90	10	10
2018	RCO-02	31	55	14	0	0	0	86	0	29
2018	RCO-03	25	45	17	5	7	0	71	12	75
2018	RCO-04	45	43	8	3	2	0	88	4	182
2018	RCO-05	65	29	6	0	0	0	94	0	17
2017	RCO	39	43	8	6	4	0	82	10	432
2017	RCO-02	25	55	10	5	5	0	80	10	40
2017	RCO-03	33	49	7	4	8	0	82	12	120
2017	RCO-04	41	42	8	6	3	0	83	9	216
2017	RCO-05	64	24	0	12	0	0	88	12	25
2011	RCO	36	41	11	6	5	0	77	11	567
2011	RCO-01	9	64	18	0	8	0	74	8	11
2011	RCO-02	36	30	19	9	6	0	66	15	53
2011	RCO-03	36	48	5	5	7	0	84	11	151
2011	RCO-04	35	41	13	6	4	1	76	11	290
2011	RCO-05	53	28	14	5	0	0	81	5	36

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	23	42	16	14	4	1	65	18	349
2018	RCO-01	30	50	10	0	0	10	89	0	10
2018	RCO-02	14	48	21	17	0	0	62	17	29
2018	RCO-03	23	33	20	17	7	0	56	24	75
2018	RCO-04	25	46	13	12	4	1	72	16	181
2018	RCO-05	12	59	24	6	0	0	71	6	17
2017	RCO	15	46	19	14	6	1	61	20	432
2017	RCO-02	15	57	10	15	3	0	72	18	40
2017	RCO-03	13	36	21	21	10	0	48	31	120
2017	RCO-04	16	49	19	11	5	1	66	15	216
2017	RCO-05	16	40	36	4	4	0	56	8	25
2011	RCO	14	36	15	19	15	0	50	35	566
2011	RCO-01	9	47	28	8	8	0	55	17	11
2011	RCO-02	11	38	17	21	13	0	49	34	53
2011	RCO-03	19	36	14	16	14	1	56	30	151
2011	RCO-04	13	37	15	19	16	0	50	35	289
2011	RCO-05	14	31	6	33	16	0	45	50	36

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	11	27	40	16	6	0	0	22	38	349
2018	RCO-01	0	20	60	0	20	0	0	20	20	10
2018	RCO-02	0	14	59	21	7	0	0	28	14	29
2018	RCO-03	15	27	33	19	7	0	0	25	41	75
2018	RCO-04	12	30	38	15	4	0	0	19	43	181
2018	RCO-05	0	24	41	29	6	0	0	35	24	17
2017	RCO	8	28	38	17	7	0	2	25	36	430
2017	RCO-02	15	25	38	18	5	0	0	23	40	40
2017	RCO-03	7	31	38	18	4	1	3	22	39	120
2017	RCO-04	8	27	41	13	9	0	1	22	36	215
2017	RCO-05	4	20	36	32	8	0	0	40	24	25
2011	RCO	13	33	36	12	4	0	1	17	47	564
2011	RCO-01	0	36	64	0	0	0	0	0	36	11
2011	RCO-02	15	28	43	8	6	0	0	13	43	53
2011	RCO-03	14	23	41	17	4	0	1	21	37	148
2011	RCO-04	14	37	33	13	3	0	0	16	51	291
2011	RCO-05	11	46	29	3	9	0	3	12	59	35

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	9	17	32	29	12	0	1	41	26	348
2018	RCO-01	0	30	10	40	20	0	0	60	30	10
2018	RCO-02	0	3	34	52	10	0	0	62	3	29
2018	RCO-03	11	15	37	24	12	1	0	36	26	75
2018	RCO-04	10	17	32	27	12	0	1	40	28	181
2018	RCO-05	0	24	35	24	18	0	0	41	24	17
2017	RCO	8	16	31	28	14	1	2	44	25	428
2017	RCO-02	5	15	28	33	13	3	3	49	22	39
2017	RCO-03	7	17	31	35	7	1	3	43	24	120
2017	RCO-04	11	15	31	24	17	0	1	42	27	213
2017	RCO-05	0	16	44	16	24	0	0	40	16	25
2011	RCO	19	26	27	16	7	1	2	25	47	565
2011	RCO-01	17	27	37	19	0	0	0	19	44	11
2011	RCO-02	15	20	34	13	8	6	4	23	39	53
2011	RCO-03	17	23	30	16	11	1	3	28	41	149
2011	RCO-04	20	29	27	17	6	0	2	24	49	291
2011	RCO-05	20	32	20	17	9	0	3	27	53	35

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	17	25	33	18	6	0	0	24	42	347
2018	RCO-01	10	20	0	30	40	0	0	70	30	10
2018	RCO-02	10	24	24	34	7	0	0	41	34	29
2018	RCO-03	27	27	28	15	4	0	0	19	53	75
2018	RCO-04	15	25	37	17	5	0	1	22	40	179
2018	RCO-05	12	6	53	29	0	0	0	29	18	17
2017	RCO	18	26	31	15	7	0	3	23	45	429
2017	RCO-02	18	26	36	13	5	3	0	18	45	39
2017	RCO-03	20	23	31	14	8	0	4	23	45	120
2017	RCO-04	18	24	31	15	8	0	2	24	44	214
2017	RCO-05	4	56	16	20	4	0	0	24	60	25
2011	RCO	22	26	30	15	5	1	2	21	49	563
2011	RCO-01	9	61	30	0	0	0	0	0	70	10
2011	RCO-02	25	25	31	6	8	2	4	14	53	52
2011	RCO-03	18	26	30	16	8	1	2	24	45	148
2011	RCO-04	23	27	29	18	3	0	1	21	50	291
2011	RCO-05	30	22	22	17	3	0	6	21	56	36

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	8	19	35	28	9	0	1	38	27	348
2018	RCO-01	0	0	10	20	70	0	0	90	0	10
2018	RCO-02	0	24	28	41	7	0	0	48	24	29
2018	RCO-03	8	23	32	23	13	0	1	36	31	75
2018	RCO-04	10	20	38	26	6	0	1	32	31	181
2018	RCO-05	6	12	47	24	12	0	0	35	18	17
2017	RCO	5	15	36	29	13	0	3	43	20	430
2017	RCO-02	0	10	41	36	8	0	5	46	11	39
2017	RCO-03	5	15	37	23	15	1	4	40	21	120
2017	RCO-04	5	15	35	31	12	0	1	44	20	215
2017	RCO-05	4	20	28	28	16	0	4	46	25	25
2011	RCO	8	17	38	25	9	0	2	35	26	565
2011	RCO-01	17	19	55	9	0	0	0	9	36	11
2011	RCO-02	5	18	30	23	17	2	4	42	25	53
2011	RCO-03	3	16	37	31	11	0	2	43	20	149
2011	RCO-04	10	17	39	25	8	0	1	33	27	291
2011	RCO-05	14	17	43	11	11	0	3	24	32	35

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	18	26	29	19	6	0	2	25	45	348
2018	RCO-01	20	40	10	10	10	0	10	22	67	10
2018	RCO-02	7	17	41	24	7	0	3	32	25	29
2018	RCO-03	16	32	27	21	3	1	0	24	49	75
2018	RCO-04	23	23	28	19	6	0	1	25	47	180
2018	RCO-05	6	29	35	12	18	0	0	29	35	17
2017	RCO	10	23	30	20	11	1	4	33	35	430
2017	RCO-02	0	21	38	15	13	5	8	32	24	39
2017	RCO-03	12	23	27	21	12	2	5	35	37	120
2017	RCO-04	11	25	31	21	11	0	2	32	36	215
2017	RCO-05	8	24	28	28	8	0	4	38	33	25
2011	RCO	17	29	29	16	7	1	2	23	48	565
2011	RCO-01	18	37	27	8	9	0	0	18	55	11
2011	RCO-02	7	28	21	25	12	2	6	39	39	53
2011	RCO-03	15	26	28	19	9	0	2	29	42	148
2011	RCO-04	19	31	31	11	5	1	1	17	51	291
2011	RCO-05	22	25	22	25	3	0	3	29	48	36

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	5	8	32	31	21	2	1	54	14	342
2018	RCO-01	0	30	10	30	20	10	0	56	33	10
2018	RCO-02	0	7	29	32	32	0	0	64	7	28
2018	RCO-03	4	8	33	33	21	0	1	54	13	73
2018	RCO-04	5	7	32	31	20	3	1	54	13	178
2018	RCO-05	6	13	31	25	25	0	0	50	19	16
2017	RCO	2	7	22	39	23	4	5	67	9	429
2017	RCO-02	3	8	23	33	18	10	5	61	12	39
2017	RCO-03	2	5	18	38	25	6	7	71	8	120
2017	RCO-04	2	6	24	42	21	2	3	66	9	214
2017	RCO-05	0	8	20	36	36	0	0	72	8	25
2011	RCO	3	5	23	38	26	1	5	68	8	562
2011	RCO-01	9	0	28	54	9	0	0	64	9	11
2011	RCO-02	4	4	31	23	33	2	4	59	8	52
2011	RCO-03	4	7	23	39	20	1	6	63	12	148
2011	RCO-04	2	3	21	40	28	1	4	72	5	290
2011	RCO-05	0	3	17	37	37	0	6	79	3	35

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	22	31	29	15	3	0	1	18	53	349
2018	RCO-01	10	10	30	30	20	0	0	50	20	10
2018	RCO-02	14	34	21	24	3	3	0	29	50	29
2018	RCO-03	23	31	32	12	1	0	1	14	54	75
2018	RCO-04	24	29	28	15	3	0	1	18	53	181
2018	RCO-05	18	35	47	0	0	0	0	0	53	17
2017	RCO	20	28	34	12	4	0	2	16	49	429
2017	RCO-02	23	15	38	10	8	3	3	19	41	39
2017	RCO-03	21	25	35	13	4	0	3	17	47	120
2017	RCO-04	19	33	31	11	4	0	1	16	53	214
2017	RCO-05	16	40	28	12	4	0	0	16	56	25

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	40	37	9	8	4	1	79	12	343
2018	RCO-01	50	20	20	0	0	10	78	0	10
2018	RCO-02	43	43	11	4	0	0	86	4	28
2018	RCO-03	36	39	7	9	7	1	77	16	74
2018	RCO-04	40	36	8	9	4	2	78	14	179
2018	RCO-05	41	35	18	6	0	0	76	6	17
2017	RCO	41	34	12	7	6	1	75	13	432
2017	RCO-02	53	30	10	0	5	3	85	5	40
2017	RCO-03	40	31	13	10	6	0	71	16	120
2017	RCO-04	37	36	12	7	7	2	74	14	216
2017	RCO-05	44	40	16	0	0	0	84	0	25

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	50	39	5	5	1	0	0	90	6	345
2018	RCO-01	60	30	0	10	0	0	0	90	10	10
2018	RCO-02	57	39	4	0	0	0	0	96	0	28
2018	RCO-03	42	43	5	8	1	0	0	85	9	74
2018	RCO-04	52	37	6	4	1	1	0	89	5	180
2018	RCO-05	47	47	0	6	0	0	0	94	6	17
2017	RCO	46	41	7	4	2	0	0	87	6	429
2017	RCO-02	60	35	0	5	0	0	0	95	5	40
2017	RCO-03	43	45	7	3	2	0	1	89	4	117
2017	RCO-04	44	39	9	6	3	0	0	82	8	216
2017	RCO-05	52	40	8	0	0	0	0	92	0	25

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	45	41	10	3	1	1	87	4	346
2018	RCO-01	70	30	0	0	0	0	100	0	10
2018	RCO-02	39	43	7	7	0	4	85	7	28
2018	RCO-03	38	46	12	1	1	1	85	3	74
2018	RCO-04	44	41	11	2	1	1	86	3	180
2018	RCO-05	65	24	12	0	0	0	88	0	17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	37	34	17	6	1	4	1	75	8	347
2018	RCO-01	60	20	0	20	0	0	0	80	20	10
2018	RCO-02	36	25	18	0	0	18	4	77	0	28
2018	RCO-03	27	37	20	11	0	4	1	68	11	75
2018	RCO-04	39	33	18	5	2	3	0	74	7	181
2018	RCO-05	59	29	6	6	0	0	0	88	6	17
2017	RCO	35	36	18	3	3	4	0	75	7	429
2017	RCO-02	50	23	15	7	3	3	0	75	10	40
2017	RCO-03	33	38	21	3	1	3	1	74	4	119
2017	RCO-04	33	36	18	3	5	6	0	73	8	214
2017	RCO-05	44	44	12	0	0	0	0	88	0	25

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	41	40	11	5	1	1	1	83	6	346
2018	RCO-01	70	10	20	0	0	0	0	80	0	10
2018	RCO-02	39	39	18	0	0	4	0	81	0	28
2018	RCO-03	39	44	11	3	0	1	3	86	3	75
2018	RCO-04	39	41	9	9	1	1	0	80	10	179
2018	RCO-05	59	29	12	0	0	0	0	88	0	17
2017	RCO	37	45	10	4	2	2	0	84	6	432
2017	RCO-02	38	43	5	10	0	3	3	85	10	40
2017	RCO-03	38	48	11	3	0	0	1	86	3	120
2017	RCO-04	37	45	11	3	3	2	0	83	7	216
2017	RCO-05	52	36	8	4	0	0	0	88	4	25
2011	RCO	34	39	13	7	5	2	0	74	12	565
2011	RCO-01	19	46	27	0	9	0	0	64	9	11
2011	RCO-02	34	37	17	6	2	4	0	75	8	53
2011	RCO-03	42	39	11	5	2	1	0	82	7	150
2011	RCO-04	33	39	12	8	6	2	0	73	14	290
2011	RCO-05	28	34	17	8	11	3	0	63	20	36

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	52	35	9	3	1	0	87	4	347
2018	RCO-01	70	30	0	0	0	0	100	0	10
2018	RCO-02	68	21	11	0	0	0	89	0	28
2018	RCO-03	47	45	8	0	0	0	92	0	74
2018	RCO-04	48	35	10	6	1	0	83	7	181
2018	RCO-05	53	29	12	6	0	0	82	6	17
2017	RCO	51	37	6	3	3	0	88	6	432
2017	RCO-02	55	40	5	0	0	0	95	0	40
2017	RCO-03	46	43	8	3	1	0	89	3	120
2017	RCO-04	49	34	6	5	6	0	83	10	216
2017	RCO-05	68	28	4	0	0	0	96	0	25
2011	RCO	39	37	11	7	6	0	76	13	563
2011	RCO-01	0	65	26	9	0	0	65	9	11
2011	RCO-02	30	43	15	6	4	2	75	10	53
2011	RCO-03	55	33	5	5	1	0	89	7	149
2011	RCO-04	34	37	13	8	8	0	72	16	289
2011	RCO-05	39	34	8	8	11	0	73	19	36

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	18	32	25	10	5	6	4	55	17	344
2018	RCO-01	20	50	10	0	0	0	20	88	0	10
2018	RCO-02	14	18	43	4	0	11	11	41	5	28
2018	RCO-03	15	33	25	12	5	7	3	53	20	73
2018	RCO-04	20	31	22	12	7	7	2	56	20	179
2018	RCO-05	12	35	35	6	0	6	6	53	7	17
2017	RCO	20	30	21	12	7	7	3	57	20	431
2017	RCO-02	25	30	23	10	2	5	5	61	14	40
2017	RCO-03	19	31	19	12	8	7	4	56	22	120
2017	RCO-04	21	28	18	14	7	10	1	55	24	215
2017	RCO-05	16	44	32	0	8	0	0	60	8	25

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	32	36	12	11	7	2	0	70	18	348
2018	RCO-01	40	30	10	0	10	0	10	78	11	10
2018	RCO-02	31	21	24	10	10	3	0	54	21	29
2018	RCO-03	23	43	13	15	4	3	0	67	19	75
2018	RCO-04	35	36	10	10	6	2	0	73	17	181
2018	RCO-05	41	35	12	6	6	0	0	76	12	17
2017	RCO	31	35	16	10	3	4	0	69	14	430
2017	RCO-02	20	43	10	10	0	13	5	76	12	40
2017	RCO-03	23	36	23	11	3	4	0	61	15	119
2017	RCO-04	35	32	16	10	4	2	0	69	14	216
2017	RCO-05	46	42	8	4	0	0	0	88	4	24
2011	RCO	32	33	14	10	7	3	1	67	18	565
2011	RCO-01	21	50	0	20	9	0	0	71	29	10
2011	RCO-02	25	31	14	19	6	6	0	60	26	52
2011	RCO-03	28	41	13	10	3	3	3	73	13	151
2011	RCO-04	35	30	14	10	8	2	1	67	19	290
2011	RCO-05	39	28	20	5	8	0	0	67	14	36

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	29	34	25	10	2	1	63	12	349
2018	RCO-01	50	30	20	0	0	0	80	0	10
2018	RCO-02	28	24	38	10	0	0	52	10	29
2018	RCO-03	20	35	32	12	1	0	55	13	75
2018	RCO-04	31	35	20	10	2	1	67	12	182
2018	RCO-05	24	41	29	0	6	0	65	6	17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	16	22	22	15	12	12	1	43	31	348
2018	RCO-01	50	10	10	10	10	10	0	67	22	10
2018	RCO-02	7	14	34	17	0	24	3	29	24	29
2018	RCO-03	15	25	25	15	11	9	0	44	28	75
2018	RCO-04	16	21	18	16	15	13	2	44	36	180
2018	RCO-05	18	29	35	6	6	6	0	50	13	17
2017	RCO	10	20	22	14	14	18	1	38	35	432
2017	RCO-02	10	18	28	12	5	25	3	38	24	40
2017	RCO-03	7	20	22	18	12	20	3	34	38	120
2017	RCO-04	12	20	20	14	18	16	0	38	38	216
2017	RCO-05	24	20	24	8	8	16	0	52	19	25
2011	RCO	9	21	20	17	16	14	2	36	40	565
2011	RCO-01	0	31	10	30	9	20	0	38	49	10
2011	RCO-02	10	17	17	17	17	21	2	34	44	53
2011	RCO-03	9	24	21	15	10	18	3	42	32	151
2011	RCO-04	10	21	20	19	18	11	1	35	42	289
2011	RCO-05	11	19	19	11	25	8	6	35	42	36

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	7	93	349
2018	RCO-01	0	100	10
2018	RCO-02	0	100	29
2018	RCO-03	7	93	75
2018	RCO-04	9	91	181

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	RCO	25	24

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	RCO	58	24
2018	RCO-04	59	17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	RCO	0	24
2018	RCO-04	0	17

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	RCO	0	24
2018	RCO-04	0	17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	RCO	46	24
2018	RCO-04	47	17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	RCO	46	24
2018	RCO-04	47	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	RCO	42	24
2018	RCO-04	35	17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	RCO	29	24
2018	RCO-04	29	17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	RCO	33	24
2018	RCO-04	35	17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	RCO	42	24
2018	RCO-04	53	17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	RCO	21	24

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	RCO	0	24
2018	RCO-04	0	17

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	RCO	0	24
2018	RCO-04	0	17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	RCO	38	24
2018	RCO-04	41	17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	RCO	29	24

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	RCO	50	24
2018	RCO-04	53	17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	RCO	25	24

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	24
2018	RCO-04	0	17

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	RCO	33	24
2018	RCO-04	35	17

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	RCO	26	23
2018	RCO-04	31	16

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	RCO	26	23
2018	RCO-04	31	16

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	23
2018	RCO-04	0	16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	RCO	26	23
2018	RCO-04	31	16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	RCO	48	23
2018	RCO-04	44	16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	23
2018	RCO-04	0	16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	RCO	39	23
2018	RCO-04	38	16

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	23
2018	RCO-04	0	16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	16	14	19	7	3	32	7	51	18	348
2018	RCO-01	30	0	20	0	0	20	30	60	0	10
2018	RCO-02	10	3	24	0	0	45	17	36	0	29
2018	RCO-03	12	19	20	9	1	36	3	50	17	75
2018	RCO-04	18	15	16	9	5	31	6	52	23	181
2018	RCO-05	18	24	29	0	0	18	12	58	0	17
2017	RCO	11	15	18	6	4	35	11	47	19	431
2017	RCO-02	10	5	20	5	0	35	25	38	12	40
2017	RCO-03	9	15	22	6	3	33	13	45	15	120
2017	RCO-04	10	16	17	7	7	37	8	46	24	215
2017	RCO-05	20	20	8	12	0	40	0	67	20	25

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	26	30	22	7	3	11	1	63	12	349
2018	RCO-01	50	30	10	0	0	10	0	89	0	10
2018	RCO-02	21	38	21	3	3	10	3	68	8	29
2018	RCO-03	24	24	31	8	1	11	1	55	11	75
2018	RCO-04	23	33	19	8	5	11	1	63	15	181
2018	RCO-05	29	35	18	12	0	6	0	69	13	17
2017	RCO	25	30	20	6	4	14	2	65	12	431
2017	RCO-02	33	33	15	0	2	15	3	79	3	40
2017	RCO-03	18	33	23	7	1	17	2	62	9	120
2017	RCO-04	23	28	21	6	7	13	1	60	16	215
2017	RCO-05	48	28	8	8	0	8	0	83	9	25
2011	RCO	30	32	18	5	4	11	0	70	10	566
2011	RCO-01	9	45	27	0	0	19	0	67	0	11
2011	RCO-02	31	32	17	4	4	13	0	72	9	53
2011	RCO-03	34	35	15	2	2	11	1	78	5	150
2011	RCO-04	28	30	20	6	4	11	0	66	11	290
2011	RCO-05	31	33	11	8	8	8	0	70	18	36

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	4	96	347
2018	RCO-01	0	100	10
2018	RCO-02	0	100	29
2018	RCO-04	5	95	180

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	RCO	46	13

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	RCO	54	13

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	RCO	38	13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	RCO	0	13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	15	14	24	3	1	36	7	50	8	347
2018	RCO-02	10	3	21	0	0	52	14	40	0	29
2018	RCO-03	12	12	31	0	1	40	4	43	2	75
2018	RCO-04	16	17	22	6	1	33	6	54	11	180
2018	RCO-05	18	18	29	0	0	29	6	55	0	17
2017	RCO	11	14	19	3	2	42	8	51	10	432
2017	RCO-02	10	2	15	3	3	50	18	38	16	40
2017	RCO-03	10	15	22	3	2	38	11	49	8	120
2017	RCO-04	11	13	18	4	2	44	6	50	13	216
2017	RCO-05	16	28	28	0	0	28	0	61	0	25

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	25	30	24	5	1	13	2	65	7	348
2018	RCO-01	30	40	10	0	0	20	0	88	0	10
2018	RCO-02	21	38	24	0	0	14	3	71	0	29
2018	RCO-03	23	23	37	1	3	12	1	52	5	75
2018	RCO-04	24	35	20	7	1	12	2	68	8	180
2018	RCO-05	29	18	29	12	0	12	0	53	13	17
2017	RCO	26	30	16	6	3	19	1	70	10	431
2017	RCO-02	35	25	10	7	3	20	0	75	12	40
2017	RCO-03	18	35	19	5	2	21	0	67	8	120
2017	RCO-04	28	27	15	6	4	19	1	69	12	215
2017	RCO-05	40	40	12	4	0	4	0	83	4	25
2011	RCO	35	35	17	2	2	8	0	77	4	566
2011	RCO-01	18	45	19	0	0	19	0	77	0	11
2011	RCO-02	36	41	10	0	2	11	0	87	2	53
2011	RCO-03	34	36	19	2	0	7	1	77	2	150
2011	RCO-04	35	34	18	3	1	9	0	76	5	290
2011	RCO-05	34	39	14	3	11	0	0	73	14	36

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	51	25	14	5	5	0	0	77	10	349
2018	RCO-01	70	20	10	0	0	0	0	90	0	10
2018	RCO-02	59	34	3	3	0	0	0	93	3	29
2018	RCO-03	51	31	13	4	1	0	0	81	5	75
2018	RCO-04	48	22	15	5	9	1	1	70	14	181
2018	RCO-05	47	24	18	12	0	0	0	71	12	17
2017	RCO	48	28	13	4	5	1	0	78	10	430
2017	RCO-02	65	18	10	2	3	3	0	85	5	40
2017	RCO-03	52	32	9	3	4	1	0	84	7	120
2017	RCO-04	43	27	15	5	8	1	0	71	13	215
2017	RCO-05	48	36	4	12	0	0	0	84	12	25

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	8	31	27	18	10	5	1	41	30	349
2018	RCO-01	30	20	10	20	0	10	10	63	25	10
2018	RCO-02	7	45	14	28	7	0	0	52	34	29
2018	RCO-03	11	24	28	25	8	4	0	36	35	75
2018	RCO-04	6	33	31	13	10	5	1	42	25	181
2018	RCO-05	6	35	29	18	6	6	0	44	25	17
2017	RCO	8	24	29	19	11	9	0	35	34	432
2017	RCO-02	10	20	35	20	7	8	0	33	29	40
2017	RCO-03	5	25	33	18	11	9	0	33	31	120
2017	RCO-04	8	24	26	22	13	8	0	35	37	216
2017	RCO-05	8	40	32	12	4	4	0	50	17	25

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	20	34	23	15	5	2	0	55	21	350
2018	RCO-01	50	30	10	10	0	0	0	80	10	10
2018	RCO-02	17	45	24	14	0	0	0	62	14	29
2018	RCO-03	20	29	25	19	4	3	0	51	23	75
2018	RCO-04	18	32	24	16	6	3	1	52	23	182
2018	RCO-05	18	41	29	12	0	0	0	59	12	17
2017	RCO	17	37	18	17	6	4	0	57	24	431
2017	RCO-02	20	53	10	10	2	5	0	77	13	40
2017	RCO-03	16	43	21	13	6	2	0	60	19	120
2017	RCO-04	18	30	18	22	8	4	0	50	31	215
2017	RCO-05	16	52	16	4	4	8	0	74	9	25

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	44	28	18	5	4	0	1	72	10	350
2018	RCO-01	30	20	40	0	10	0	0	50	10	10
2018	RCO-02	62	24	7	3	3	0	0	86	7	29
2018	RCO-03	52	27	13	4	4	0	0	79	8	75
2018	RCO-04	40	29	20	7	4	0	1	69	11	182
2018	RCO-05	41	41	18	0	0	0	0	82	0	17
2017	RCO	45	30	13	6	4	1	1	77	10	431
2017	RCO-02	51	23	13	10	3	0	0	74	13	39
2017	RCO-03	47	32	11	3	4	2	3	82	7	120
2017	RCO-04	44	32	13	7	3	0	0	76	10	216
2017	RCO-05	40	36	8	4	12	0	0	76	16	25

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	10	29	30	19	11	0	40	30	350
2018	RCO-01	40	0	30	30	0	0	40	30	10
2018	RCO-02	17	31	28	21	3	0	48	24	29
2018	RCO-03	5	33	36	15	11	0	39	25	75
2018	RCO-04	8	28	27	23	14	1	36	37	182
2018	RCO-05	24	24	35	12	6	0	47	18	17
2017	RCO	15	29	28	19	9	0	44	28	432
2017	RCO-02	13	43	25	18	3	0	55	20	40
2017	RCO-03	16	28	29	19	8	0	44	27	120
2017	RCO-04	13	30	26	20	10	0	43	30	216
2017	RCO-05	12	8	44	24	12	0	20	36	25

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	18	34	25	13	9	0	53	23	349
2018	RCO-01	30	50	10	10	0	0	80	10	10
2018	RCO-02	29	36	21	14	0	0	64	14	28
2018	RCO-03	16	39	24	12	8	1	55	20	75
2018	RCO-04	16	30	26	15	12	0	46	27	182
2018	RCO-05	18	41	29	12	0	0	59	12	17
2017	RCO	21	35	23	14	6	1	57	20	429
2017	RCO-02	25	48	17	10	0	0	73	10	40
2017	RCO-03	22	35	24	13	4	3	58	17	120
2017	RCO-04	19	34	25	13	8	1	54	21	213
2017	RCO-05	20	24	24	28	4	0	44	32	25

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	11	29	24	20	16	1	0	40	36	347
2018	RCO-01	30	30	10	10	20	0	0	60	30	10
2018	RCO-02	14	34	28	17	7	0	0	48	24	29
2018	RCO-03	8	31	28	20	12	1	0	39	32	75
2018	RCO-04	8	26	22	23	19	1	1	35	43	179
2018	RCO-05	18	29	35	6	12	0	0	47	18	17
2017	RCO	16	27	24	17	11	2	2	45	30	432
2017	RCO-02	10	43	27	13	5	3	0	54	18	40
2017	RCO-03	17	29	25	13	13	2	2	47	27	120
2017	RCO-04	14	27	23	19	11	2	2	44	32	216
2017	RCO-05	12	12	28	32	16	0	0	24	48	25

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	34	30	18	9	7	2	65	17	349
2018	RCO-01	60	0	30	10	0	0	60	10	10
2018	RCO-02	59	17	7	10	7	0	76	17	29
2018	RCO-03	35	33	17	5	5	4	71	11	75
2018	RCO-04	28	31	20	11	8	2	60	19	182
2018	RCO-05	24	41	18	18	0	0	65	18	17
2017	RCO	32	33	17	10	4	4	67	15	432
2017	RCO-02	37	40	10	10	0	3	79	10	40
2017	RCO-03	34	34	19	7	2	4	71	9	120
2017	RCO-04	29	31	18	11	6	5	64	17	216
2017	RCO-05	16	40	16	20	8	0	56	28	25

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	25	35	21	10	9	60	19	350
2018	RCO-01	50	10	30	10	0	60	10	10
2018	RCO-02	31	38	14	7	10	69	17	29
2018	RCO-03	27	47	12	7	8	73	15	75
2018	RCO-04	21	27	27	14	10	49	24	182
2018	RCO-05	24	59	6	12	0	82	12	17
2017	RCO	26	36	22	11	5	62	15	432
2017	RCO-02	30	33	20	10	8	62	18	40
2017	RCO-03	32	38	19	8	3	70	11	120
2017	RCO-04	22	34	26	13	5	56	18	216
2017	RCO-05	20	52	16	4	8	72	12	25

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	16	32	34	11	5	0	49	17	348
2018	RCO-01	20	30	40	10	0	0	50	10	10
2018	RCO-02	21	34	45	0	0	0	55	0	29
2018	RCO-03	14	34	30	18	5	0	47	23	74
2018	RCO-04	13	33	35	12	7	0	46	19	182
2018	RCO-05	35	35	24	6	0	0	71	6	17
2017	RCO	18	35	26	13	6	1	54	20	432
2017	RCO-02	18	53	17	13	0	0	70	13	40
2017	RCO-03	17	30	30	15	5	3	48	21	120
2017	RCO-04	19	34	25	14	8	0	52	22	216
2017	RCO-05	16	44	28	8	4	0	60	12	25

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	14	27	30	17	11	0	41	29	348
2018	RCO-01	30	20	30	20	0	0	50	20	10
2018	RCO-02	10	41	41	7	0	0	52	7	29
2018	RCO-03	11	26	30	15	19	0	36	34	74
2018	RCO-04	13	23	32	20	12	0	35	32	182
2018	RCO-05	24	47	12	18	0	0	71	18	17
2017	RCO	15	29	28	17	9	0	45	27	432
2017	RCO-02	20	35	25	20	0	0	55	20	40
2017	RCO-03	13	25	33	18	10	1	39	29	120
2017	RCO-04	13	28	28	19	11	0	41	30	216
2017	RCO-05	24	40	28	0	8	0	64	8	25

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	18	34	24	16	8	0	0	52	24	348
2018	RCO-01	0	70	10	20	0	0	0	70	20	10
2018	RCO-02	14	41	38	7	0	0	0	55	7	29
2018	RCO-03	15	28	20	23	14	0	0	43	36	74
2018	RCO-04	18	35	26	13	9	0	0	53	21	182
2018	RCO-05	41	35	6	18	0	0	0	76	18	17
2017	RCO	18	36	24	13	8	0	0	55	21	432
2017	RCO-02	20	33	35	10	3	0	0	53	13	40
2017	RCO-03	16	35	24	15	8	1	1	52	24	120
2017	RCO-04	16	38	21	14	10	0	0	55	24	216
2017	RCO-05	24	44	28	0	4	0	0	68	4	25

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	25	34	22	12	6	0	0	59	19	345
2018	RCO-01	10	40	50	0	0	0	0	50	0	10
2018	RCO-02	31	41	17	10	0	0	0	72	10	29
2018	RCO-03	26	39	22	8	5	0	0	65	14	74
2018	RCO-04	23	31	22	14	9	1	0	54	24	180
2018	RCO-05	29	29	35	6	0	0	0	59	6	17
2017	RCO	26	32	23	12	5	0	1	59	17	432
2017	RCO-02	28	53	12	5	3	0	0	80	8	40
2017	RCO-03	30	31	20	11	6	0	3	62	17	120
2017	RCO-04	21	31	26	15	6	0	0	52	21	216
2017	RCO-05	28	28	32	8	4	0	0	56	12	25

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	65	21	8	2	2	1	87	4	347
2018	RCO-01	90	0	10	0	0	0	90	0	10
2018	RCO-02	79	10	10	0	0	0	90	0	29
2018	RCO-03	68	20	7	4	0	1	89	4	74
2018	RCO-04	58	25	9	2	3	2	85	6	182
2018	RCO-05	65	24	12	0	0	0	88	0	17
2017	RCO	66	20	9	3	1	1	87	4	432
2017	RCO-02	72	18	8	0	3	0	90	3	40
2017	RCO-03	68	24	5	2	0	2	93	2	120
2017	RCO-04	66	18	11	2	1	1	85	3	216
2017	RCO-05	68	20	8	4	0	0	88	4	25

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	79	12	2	1	6	96	2	347
2018	RCO-01	90	0	10	0	0	90	0	10
2018	RCO-02	97	3	0	0	0	100	0	29
2018	RCO-03	91	7	1	0	1	99	0	74
2018	RCO-04	73	13	2	3	10	95	3	182
2018	RCO-05	59	35	6	0	0	94	0	17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	79	10	4	1	2	1	3	93	3	348
2018	RCO-01	100	0	0	0	0	0	0	100	0	10
2018	RCO-02	100	0	0	0	0	0	0	100	0	29
2018	RCO-03	84	11	4	1	0	0	0	95	1	74
2018	RCO-04	70	11	7	1	3	2	6	88	5	182
2018	RCO-05	76	24	0	0	0	0	0	100	0	17
2017	RCO	83	9	3	3	1	0	1	92	4	432
2017	RCO-02	90	5	5	0	0	0	0	95	0	40
2017	RCO-03	83	11	2	2	2	0	2	95	3	120
2017	RCO-04	81	8	5	5	2	0	0	89	6	216
2017	RCO-05	80	20	0	0	0	0	0	100	0	25

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	59	30	7	2	1	0	0	90	3	348
2018	RCO-01	90	10	0	0	0	0	0	100	0	10
2018	RCO-02	75	21	4	0	0	0	0	96	0	28
2018	RCO-03	47	36	11	4	3	0	0	83	7	75
2018	RCO-04	59	31	7	2	1	0	1	91	3	182
2018	RCO-05	59	41	0	0	0	0	0	100	0	17
2017	RCO	58	28	9	3	1	0	0	87	4	432
2017	RCO-02	70	28	2	0	0	0	0	98	0	40
2017	RCO-03	59	28	9	2	2	1	0	87	3	120
2017	RCO-04	53	30	12	4	1	0	0	83	6	216
2017	RCO-05	68	28	4	0	0	0	0	96	0	25

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	57	23	11	5	4	1	81	8	348
2018	RCO-01	100	0	0	0	0	0	100	0	10
2018	RCO-02	68	32	0	0	0	0	100	0	28
2018	RCO-03	57	25	12	3	1	1	84	4	75
2018	RCO-04	51	23	13	7	6	1	73	13	182
2018	RCO-05	59	18	18	6	0	0	76	6	17
2017	RCO	61	22	10	4	3	0	83	7	430
2017	RCO-02	70	25	5	0	0	0	95	0	40
2017	RCO-03	65	18	10	4	3	0	83	7	119
2017	RCO-04	57	23	10	5	5	0	80	10	215
2017	RCO-05	68	20	12	0	0	0	88	0	25

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	51	12	4	1	1	30	92	3	346
2018	RCO-01	60	10	0	0	0	30	100	0	10
2018	RCO-02	68	4	0	0	0	29	100	0	28
2018	RCO-03	59	12	5	3	0	21	90	3	75
2018	RCO-04	43	14	4	2	1	38	90	4	181
2018	RCO-05	59	18	6	0	0	18	93	0	17
2017	RCO	53	12	4	1	1	30	91	2	432
2017	RCO-02	72	5	0	3	0	20	97	3	40
2017	RCO-03	62	11	4	0	3	21	92	3	120
2017	RCO-04	43	14	6	1	0	37	90	1	216
2017	RCO-05	48	12	4	4	0	32	88	6	25

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	63	24	8	1	1	3	90	2	343
2018	RCO-01	80	20	0	0	0	0	100	0	10
2018	RCO-02	81	15	4	0	0	0	96	0	27
2018	RCO-03	72	18	5	3	0	3	92	3	74
2018	RCO-04	54	30	10	1	1	4	88	2	179
2018	RCO-05	59	24	12	0	0	6	88	0	17
2017	RCO	65	20	10	2	0	4	88	2	429
2017	RCO-02	79	10	3	3	0	5	95	3	39
2017	RCO-03	64	18	11	0	1	6	87	1	118
2017	RCO-04	64	22	8	2	0	3	88	3	216
2017	RCO-05	64	24	12	0	0	0	88	0	25

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	59	24	9	3	3	0	1	84	7	348
2018	RCO-01	80	10	0	10	0	0	0	90	10	10
2018	RCO-02	39	39	7	7	7	0	0	79	14	28
2018	RCO-03	61	17	12	4	4	0	1	80	8	75
2018	RCO-04	60	24	10	2	3	0	2	85	4	182
2018	RCO-05	59	35	6	0	0	0	0	94	0	17
2017	RCO	56	22	12	4	4	0	2	80	8	432
2017	RCO-02	33	20	25	10	10	0	3	54	21	40
2017	RCO-03	61	14	13	5	4	1	2	77	9	120
2017	RCO-04	58	25	10	2	2	0	2	85	4	216
2017	RCO-05	56	36	4	0	4	0	0	92	4	25

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	57	26	11	3	1	1	2	84	4	348
2018	RCO-01	90	0	10	0	0	0	0	90	0	10
2018	RCO-02	64	21	11	4	0	0	0	86	4	28
2018	RCO-03	63	23	11	1	0	1	1	88	1	75
2018	RCO-04	51	27	12	5	2	1	3	81	7	182
2018	RCO-05	41	47	12	0	0	0	0	88	0	17
2017	RCO	58	28	9	2	0	0	3	88	3	429
2017	RCO-02	51	33	7	3	5	0	0	85	8	39
2017	RCO-03	58	31	6	2	0	0	4	92	2	120
2017	RCO-04	59	24	12	3	0	0	2	85	3	215
2017	RCO-05	48	48	4	0	0	0	0	96	0	25

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	10	34	40	13	3	44	16	350
2018	RCO-01	10	50	40	0	0	60	0	10
2018	RCO-02	14	31	52	3	0	45	3	29
2018	RCO-03	7	43	37	9	4	49	13	75
2018	RCO-04	8	31	39	18	4	39	22	182
2018	RCO-05	24	18	53	6	0	41	6	17
2017	RCO	6	34	38	17	4	40	21	432
2017	RCO-02	8	38	45	8	2	45	10	40
2017	RCO-03	6	33	46	12	4	38	16	120
2017	RCO-04	6	34	34	21	5	40	25	216
2017	RCO-05	4	36	40	16	4	40	20	25

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	5	19	41	23	11	34	24	344
2018	RCO-02	0	24	48	14	14	28	24	29
2018	RCO-03	5	18	36	29	12	41	23	73
2018	RCO-04	6	21	42	22	10	32	26	180
2018	RCO-05	0	18	47	24	12	35	18	17
2017	RCO	5	18	41	28	8	36	23	431
2017	RCO-02	3	15	53	25	5	30	17	40
2017	RCO-03	3	16	47	26	8	34	19	119
2017	RCO-04	6	19	35	31	7	38	26	216
2017	RCO-05	4	24	36	32	4	36	28	25

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	71	13	4	2	1	8	1	78	22	348
2018	RCO-01	50	30	10	0	0	10	0	56	44	10
2018	RCO-02	62	24	7	0	0	3	3	67	33	29
2018	RCO-03	80	5	4	3	0	7	1	87	13	74
2018	RCO-04	70	15	3	3	1	8	0	76	24	181
2018	RCO-05	71	0	0	6	0	24	0	92	8	17
2017	RCO	70	16	3	1	0	10	1	78	22	431
2017	RCO-02	60	23	5	0	0	13	0	68	32	40
2017	RCO-03	74	13	1	0	0	12	0	84	16	120
2017	RCO-04	71	15	2	1	0	9	2	79	21	216
2017	RCO-05	63	21	0	4	0	13	0	71	29	24

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	RCO	15	68
2018	RCO-04	10	40
2017	RCO	8	80
2017	RCO-02	20	10
2017	RCO-03	6	16
2017	RCO-04	5	39

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	RCO	18	68
2018	RCO-04	18	40
2017	RCO	18	80
2017	RCO-02	50	10
2017	RCO-03	19	16
2017	RCO-04	12	39

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	RCO	10	68
2018	RCO-04	10	40
2017	RCO	11	80
2017	RCO-02	10	10
2017	RCO-03	6	16
2017	RCO-04	13	39

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	RCO	15	68
2018	RCO-04	13	40
2017	RCO	18	80
2017	RCO-02	10	10
2017	RCO-03	25	16
2017	RCO-04	20	39

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	RCO	12	68
2018	RCO-04	5	40
2017	RCO	0	80
2017	RCO-02	0	10
2017	RCO-03	0	16
2017	RCO-04	0	39

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	RCO	21	68
2018	RCO-04	23	40

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	RCO	38	68
2018	RCO-04	45	40
2017	RCO	60	80
2017	RCO-02	40	10
2017	RCO-03	56	16
2017	RCO-04	67	39

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	RCO	14	42	27	8	3	6	64
2018	RCO-04	18	39	26	5	0	11	38
2017	RCO	21	60	11	7	1	0	82
2017	RCO-02	9	82	9	0	0	0	11
2017	RCO-03	24	65	12	0	0	0	17
2017	RCO-04	26	52	13	9	0	0	39

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	RCO	56	44	66
2018	RCO-04	51	49	39

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	72	7	5	1	2	1	12	91	4	348
2018	RCO-01	60	0	0	0	10	0	30	86	14	10
2018	RCO-02	79	3	3	0	3	0	10	92	4	29
2018	RCO-03	79	3	4	1	1	0	12	92	3	75
2018	RCO-04	66	12	7	1	2	1	13	89	3	181
2018	RCO-05	94	0	0	6	0	0	0	94	6	17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	15	24	20	12	17	2	11	45	33	66
2018	RCO-04	13	28	21	8	15	3	13	48	27	39
2017	RCO	13	24	20	12	2	2	25	51	21	84
2017	RCO-02	18	18	18	9	0	0	36	57	14	11
2017	RCO-03	18	29	18	12	0	6	18	62	15	17
2017	RCO-04	13	23	23	14	3	3	23	47	22	40

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	RCO	10	15	18	12	18	3	25	35	41	68
2018	RCO-04	5	15	18	10	18	5	30	31	42	40
2017	RCO	5	11	23	6	7	7	42	31	25	84
2017	RCO-02	18	9	27	0	9	0	36	43	14	11
2017	RCO-03	6	12	18	6	6	12	41	38	25	17
2017	RCO-04	3	13	23	5	7	8	43	31	23	40

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - RCO

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark