2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - PM-MCO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 45 35 5 7 8 0 0 79 15 60
2018 PM-MCO-02 28 33 20 6 13 0 0 61 19 15
2018 PM-MCO-03 65 35 0 0 0 0 0 100 0 14
2017 PM-MCO 43 35 11 8 3 0 0 79 11 72
2017 PM-MCO-01 19 71 0 10 0 0 0 90 10 11
2017 PM-MCO-02 42 28 15 8 8 0 0 70 15 15
2017 PM-MCO-03 65 28 7 0 0 0 0 93 0 16
2017 PM-MCO-04 69 11 20 0 0 0 0 80 0 10
2014 PM-MCO 42 31 16 8 3 0 0 73 11 87
2014 PM-MCO-01 17 37 30 9 6 0 0 54 16 17
2014 PM-MCO-02 67 14 18 0 0 0 0 82 0 14
2014 PM-MCO-03 68 27 6 0 0 0 0 94 0 19
2014 PM-MCO-04 30 49 7 14 0 0 0 79 14 14

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 28 43 8 5 15 0 0 71 21 60
2018 PM-MCO-02 21 47 12 6 14 0 0 68 20 15
2018 PM-MCO-03 36 43 0 14 7 0 0 79 21 14
2017 PM-MCO 32 33 15 12 9 0 0 65 21 71
2017 PM-MCO-01 26 28 37 0 10 0 0 53 10 11
2017 PM-MCO-02 37 28 7 15 13 0 0 65 28 15
2017 PM-MCO-03 37 34 15 7 7 0 0 72 13 15
2017 PM-MCO-04 39 61 0 0 0 0 0 100 0 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 58 22 16 1 4 0 0 80 5 59
2018 PM-MCO-02 47 14 39 0 0 0 0 61 0 15
2018 PM-MCO-03 70 30 0 0 0 0 0 100 0 14
2017 PM-MCO 57 34 4 3 1 0 0 91 4 71
2017 PM-MCO-01 35 56 9 0 0 0 0 91 0 11
2017 PM-MCO-02 55 30 8 8 0 0 0 85 8 15
2017 PM-MCO-03 72 28 0 0 0 0 0 100 0 16
2017 PM-MCO-04 70 19 11 0 0 0 0 89 0 10
2014 PM-MCO 60 23 10 3 2 1 0 84 6 87
2014 PM-MCO-01 53 29 6 6 0 6 0 87 7 17
2014 PM-MCO-02 80 20 0 0 0 0 0 100 0 14
2014 PM-MCO-03 90 10 0 0 0 0 0 100 0 19
2014 PM-MCO-04 45 21 20 6 8 0 0 66 13 14

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 49 27 11 4 8 0 0 76 12 60
2018 PM-MCO-02 35 26 20 6 14 0 0 61 19 15
2018 PM-MCO-03 73 27 0 0 0 0 0 100 0 14
2017 PM-MCO 44 36 12 7 0 0 0 80 7 71
2017 PM-MCO-01 35 37 9 19 0 0 0 72 19 11
2017 PM-MCO-02 42 36 15 8 0 0 0 77 8 15
2017 PM-MCO-03 60 27 7 6 0 0 0 87 6 16
2017 PM-MCO-04 69 21 11 0 0 0 0 89 0 10
2014 PM-MCO 44 32 16 6 2 0 0 76 8 87
2014 PM-MCO-01 23 48 22 6 0 0 0 71 6 17
2014 PM-MCO-02 60 40 0 0 0 0 0 100 0 14
2014 PM-MCO-03 78 11 11 0 0 0 0 89 0 19
2014 PM-MCO-04 37 28 21 6 8 0 0 66 13 14

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 26 27 22 13 11 2 0 54 24 60
2018 PM-MCO-02 14 34 26 7 14 6 0 50 22 15
2018 PM-MCO-03 28 28 15 22 7 0 0 56 29 14
2017 PM-MCO 35 33 13 11 6 2 0 69 18 72
2017 PM-MCO-01 47 34 10 0 10 0 0 81 10 11
2017 PM-MCO-02 34 36 10 12 8 0 0 70 20 15
2017 PM-MCO-03 38 38 12 6 6 0 0 76 13 16
2017 PM-MCO-04 31 29 40 0 0 0 0 60 0 10
2014 PM-MCO 31 28 18 15 8 0 0 59 23 87
2014 PM-MCO-01 23 23 25 11 18 0 0 46 29 17
2014 PM-MCO-02 55 12 18 14 0 0 0 67 14 14
2014 PM-MCO-03 47 42 6 6 0 0 0 89 6 19
2014 PM-MCO-04 22 15 27 37 0 0 0 37 37 14

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 25 39 12 12 13 0 0 63 24 60
2018 PM-MCO-02 14 47 12 13 14 0 0 61 27 15
2018 PM-MCO-03 21 48 8 15 7 0 0 70 22 14
2017 PM-MCO 38 29 16 12 5 0 0 68 17 71
2017 PM-MCO-01 52 20 28 0 0 0 0 72 0 10
2017 PM-MCO-02 34 33 8 18 8 0 0 67 25 15
2017 PM-MCO-03 38 32 18 6 6 0 0 69 13 16
2017 PM-MCO-04 51 39 10 0 0 0 0 90 0 10
2014 PM-MCO 32 26 25 13 5 0 0 57 18 87
2014 PM-MCO-01 23 37 17 10 12 0 0 60 23 17
2014 PM-MCO-02 55 12 27 5 0 0 0 67 5 14
2014 PM-MCO-03 51 27 17 6 0 0 0 77 6 19
2014 PM-MCO-04 22 15 28 36 0 0 0 37 36 14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 27 24 15 13 18 2 1 52 33 60
2018 PM-MCO-02 20 20 20 20 20 0 0 40 40 15
2018 PM-MCO-03 23 34 13 8 15 0 6 61 25 14
2017 PM-MCO 37 24 16 14 6 3 0 64 20 72
2017 PM-MCO-01 46 10 16 10 19 0 0 55 29 11
2017 PM-MCO-02 39 33 8 12 8 0 0 72 20 15
2017 PM-MCO-03 31 27 17 19 6 0 0 58 25 16
2017 PM-MCO-04 61 9 30 0 0 0 0 70 0 10
2014 PM-MCO 36 22 13 14 13 1 2 60 27 87
2014 PM-MCO-01 17 19 6 23 29 6 0 38 55 17
2014 PM-MCO-02 54 25 21 0 0 0 0 79 0 14
2014 PM-MCO-03 66 22 0 0 6 0 6 94 6 19
2014 PM-MCO-04 37 7 28 28 0 0 0 44 28 14
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 39 36 4 8 13 0 0 74 22 59
2018 PM-MCO-02 27 37 7 15 14 0 0 64 29 14
2018 PM-MCO-03 56 44 0 0 0 0 0 100 0 14
2017 PM-MCO 55 28 5 7 4 2 0 84 11 71
2017 PM-MCO-01 63 37 0 0 0 0 0 100 0 11
2017 PM-MCO-02 64 23 0 7 5 0 0 88 12 15
2017 PM-MCO-03 54 26 0 6 6 7 0 86 14 16
2017 PM-MCO-04 60 40 0 0 0 0 0 100 0 10
2014 PM-MCO 49 29 9 7 2 3 0 81 10 87
2014 PM-MCO-01 28 29 18 12 6 6 0 61 20 17
2014 PM-MCO-02 49 30 7 7 0 7 0 85 8 14
2014 PM-MCO-03 89 11 0 0 0 0 0 100 0 19
2014 PM-MCO-04 51 35 15 0 0 0 0 85 0 14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 43 32 6 5 14 0 0 75 19 58
2018 PM-MCO-02 23 40 15 7 16 0 0 62 23 13
2018 PM-MCO-03 62 30 7 0 0 0 0 93 0 14
2017 PM-MCO 50 27 11 4 8 0 0 77 13 72
2017 PM-MCO-01 63 29 8 0 0 0 0 92 0 11
2017 PM-MCO-02 59 13 0 23 5 0 0 72 28 15
2017 PM-MCO-03 59 20 8 0 13 0 0 79 13 16
2017 PM-MCO-04 60 40 0 0 0 0 0 100 0 10
2014 PM-MCO 49 29 11 9 1 1 0 79 10 87
2014 PM-MCO-01 34 23 37 0 0 6 0 61 0 17
2014 PM-MCO-02 61 25 7 7 0 0 0 86 7 14
2014 PM-MCO-03 63 31 0 6 0 0 0 94 6 19
2014 PM-MCO-04 65 14 15 7 0 0 0 79 7 14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 41 29 16 4 10 0 0 70 14 59
2018 PM-MCO-02 35 37 21 7 0 0 0 72 7 14
2018 PM-MCO-03 57 29 14 0 0 0 0 86 0 14
2017 PM-MCO 60 23 6 4 6 1 0 84 10 72
2017 PM-MCO-01 81 19 0 0 0 0 0 100 0 11
2017 PM-MCO-02 72 15 0 0 13 0 0 87 13 15
2017 PM-MCO-03 53 26 8 0 6 6 0 85 7 16
2017 PM-MCO-04 60 40 0 0 0 0 0 100 0 10
2014 PM-MCO 49 28 13 6 4 0 1 78 10 87
2014 PM-MCO-01 45 18 18 13 6 0 0 63 19 17
2014 PM-MCO-02 54 39 7 0 0 0 0 93 0 14
2014 PM-MCO-03 72 28 0 0 0 0 0 100 0 19
2014 PM-MCO-04 51 27 15 0 0 0 8 84 0 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 23 32 11 10 14 10 0 61 26 60
2018 PM-MCO-02 0 47 13 7 26 6 0 51 35 15
2018 PM-MCO-03 22 45 8 8 18 0 0 67 25 13
2017 PM-MCO 26 29 15 9 10 10 0 62 21 72
2017 PM-MCO-01 37 38 8 6 10 0 0 76 16 11
2017 PM-MCO-02 24 40 0 5 15 15 0 76 24 15
2017 PM-MCO-03 33 31 11 13 5 6 0 69 19 16
2017 PM-MCO-04 20 19 30 0 10 21 0 50 13 10
2014 PM-MCO 30 26 19 10 5 10 0 63 17 87
2014 PM-MCO-01 24 17 19 12 12 15 0 49 29 17
2014 PM-MCO-02 37 30 12 13 0 7 0 73 14 14
2014 PM-MCO-03 63 20 6 0 0 11 0 94 0 19
2014 PM-MCO-04 15 27 43 8 0 7 0 45 8 14

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 17 35 17 15 16 0 0 52 31 60
2018 PM-MCO-02 0 48 6 39 7 0 0 48 46 15
2018 PM-MCO-03 7 52 16 9 16 0 0 58 25 13
2017 PM-MCO 25 31 12 9 15 8 0 61 26 72
2017 PM-MCO-01 37 35 18 0 10 0 0 73 10 11
2017 PM-MCO-02 27 33 8 10 15 8 0 64 27 15
2017 PM-MCO-03 33 38 0 13 16 0 0 71 29 16
2017 PM-MCO-04 10 39 11 0 19 21 0 62 24 10
2014 PM-MCO 25 26 29 14 4 3 0 53 18 87
2014 PM-MCO-01 24 17 24 12 6 15 0 49 22 17
2014 PM-MCO-02 27 35 25 13 0 0 0 62 13 14
2014 PM-MCO-03 49 39 11 0 0 0 0 89 0 19
2014 PM-MCO-04 22 8 28 43 0 0 0 30 43 14

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 13 33 18 15 19 2 0 47 35 60
2018 PM-MCO-02 0 46 13 21 20 0 0 46 41 15
2018 PM-MCO-03 7 37 25 15 16 0 0 43 32 13
2017 PM-MCO 20 33 13 11 17 5 1 56 30 72
2017 PM-MCO-01 37 27 26 0 10 0 0 65 10 11
2017 PM-MCO-02 15 31 8 18 20 8 0 50 41 15
2017 PM-MCO-03 19 52 0 7 22 0 0 71 29 16
2017 PM-MCO-04 21 20 19 0 19 21 0 51 24 10
2014 PM-MCO 17 25 25 19 6 8 0 46 27 87
2014 PM-MCO-01 23 17 18 25 0 16 0 49 30 17
2014 PM-MCO-02 21 27 39 6 0 7 0 52 6 14
2014 PM-MCO-03 32 45 11 6 0 6 0 82 6 19
2014 PM-MCO-04 8 15 14 49 15 0 0 23 63 14

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 11 36 17 20 16 0 0 47 36 60
2018 PM-MCO-02 6 33 27 20 14 0 0 40 34 15
2018 PM-MCO-03 7 45 16 16 15 0 0 52 32 13
2017 PM-MCO 19 25 25 12 13 7 0 47 27 72
2017 PM-MCO-01 37 19 24 10 10 0 0 56 19 11
2017 PM-MCO-02 8 31 23 10 20 8 0 42 33 15
2017 PM-MCO-03 26 25 30 6 13 0 0 51 19 16
2017 PM-MCO-04 10 21 38 0 10 21 0 39 13 10
2014 PM-MCO 18 34 12 23 7 6 1 56 32 87
2014 PM-MCO-01 19 17 18 12 17 16 0 43 35 17
2014 PM-MCO-02 16 44 7 18 0 7 7 70 21 14
2014 PM-MCO-03 38 51 0 11 0 0 0 89 11 19
2014 PM-MCO-04 15 14 20 35 15 0 0 30 50 14
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 30 40 2 17 12 0 0 70 29 60
2018 PM-MCO-02 33 28 6 19 14 0 0 61 33 15
2018 PM-MCO-03 30 48 0 14 7 0 0 79 21 14
2017 PM-MCO 35 29 12 16 9 0 0 64 24 72
2017 PM-MCO-01 29 44 8 10 10 0 0 73 19 11
2017 PM-MCO-02 37 12 7 23 20 0 0 49 43 15
2017 PM-MCO-03 43 25 15 17 0 0 0 68 17 16
2017 PM-MCO-04 49 51 0 0 0 0 0 100 0 10
2014 PM-MCO 29 26 23 11 11 0 0 55 22 87
2014 PM-MCO-01 17 25 29 11 18 0 0 42 29 17
2014 PM-MCO-02 43 18 21 18 0 0 0 60 18 14
2014 PM-MCO-03 48 31 17 4 0 0 0 79 4 19
2014 PM-MCO-04 23 14 28 13 22 0 0 37 36 14

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 34 35 11 6 13 0 0 70 19 60
2018 PM-MCO-02 40 26 7 6 20 0 0 67 26 15
2018 PM-MCO-03 29 57 7 7 0 0 0 86 7 14
2017 PM-MCO 32 41 8 7 12 0 0 73 19 72
2017 PM-MCO-01 38 43 9 0 10 0 0 81 10 11
2017 PM-MCO-02 34 35 15 7 8 0 0 70 15 15
2017 PM-MCO-03 45 36 0 13 6 0 0 81 19 16
2017 PM-MCO-04 29 60 0 11 0 0 0 89 11 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 12 20 15 8 30 8 7 37 45 58
2018 PM-MCO-02 12 15 6 7 46 6 7 31 62 15
2018 PM-MCO-03 0 39 14 8 17 8 14 50 31 13
2017 PM-MCO 12 16 19 11 14 22 7 39 35 72
2017 PM-MCO-01 18 10 29 6 18 19 0 34 30 11
2017 PM-MCO-02 8 29 21 22 13 8 0 40 38 15
2017 PM-MCO-03 22 21 7 0 13 18 19 68 20 16
2017 PM-MCO-04 10 0 29 20 10 20 11 14 43 10
2014 PM-MCO 16 17 19 15 15 16 1 41 36 87
2014 PM-MCO-01 12 12 23 29 12 10 0 28 46 17
2014 PM-MCO-02 21 27 18 14 7 13 0 55 24 14
2014 PM-MCO-03 20 11 21 6 0 37 6 54 10 19
2014 PM-MCO-04 8 21 14 23 28 7 0 31 55 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 36 30 10 10 13 0 0 66 24 59
2018 PM-MCO-02 28 16 7 28 21 0 0 44 50 14
2018 PM-MCO-03 50 43 7 0 0 0 0 93 0 14
2017 PM-MCO 45 28 10 5 10 0 1 75 15 72
2017 PM-MCO-01 54 27 10 0 0 0 9 89 0 11
2017 PM-MCO-02 44 21 8 0 28 0 0 64 28 15
2017 PM-MCO-03 48 31 15 0 6 0 0 79 6 16
2017 PM-MCO-04 59 31 0 11 0 0 0 89 11 10
2014 PM-MCO 37 40 12 7 2 1 0 78 9 87
2014 PM-MCO-01 30 46 13 0 6 6 0 80 7 17
2014 PM-MCO-02 48 45 0 7 0 0 0 93 7 14
2014 PM-MCO-03 48 46 6 0 0 0 0 94 0 19
2014 PM-MCO-04 51 28 14 8 0 0 0 79 8 14

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 PM-MCO 15 42 26 0 9 0 8 62 9 12
2014 PM-MCO 26 39 14 13 4 0 4 68 18 23

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 24 45 10 10 9 0 1 70 20 60
2018 PM-MCO-02 7 47 12 21 12 0 0 55 33 15
2018 PM-MCO-03 23 49 21 0 0 0 6 77 0 14
2017 PM-MCO 31 36 15 10 9 0 0 67 19 72
2017 PM-MCO-01 53 19 8 10 10 0 0 73 19 11
2017 PM-MCO-02 23 41 15 20 0 0 0 64 20 15
2017 PM-MCO-03 30 36 14 13 6 0 0 66 20 16
2017 PM-MCO-04 39 31 20 0 11 0 0 69 11 10
2014 PM-MCO 26 32 11 22 8 0 0 59 31 87
2014 PM-MCO-01 17 12 31 28 12 0 0 29 40 17
2014 PM-MCO-02 37 37 0 18 7 0 0 75 25 14
2014 PM-MCO-03 30 48 0 17 6 0 0 77 23 19
2014 PM-MCO-04 22 27 15 21 15 0 0 49 37 14

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 47 27 10 9 7 0 0 74 16 60
2018 PM-MCO-02 35 26 7 14 18 0 0 61 32 15
2018 PM-MCO-03 70 30 0 0 0 0 0 100 0 14
2017 PM-MCO 44 34 9 10 3 0 0 78 13 72
2017 PM-MCO-01 19 35 18 18 10 0 0 54 27 11
2017 PM-MCO-02 47 30 8 7 8 0 0 77 15 15
2017 PM-MCO-03 60 27 7 6 0 0 0 87 6 16
2017 PM-MCO-04 69 21 0 11 0 0 0 89 11 10
2014 PM-MCO 42 24 20 8 5 0 1 66 13 87
2014 PM-MCO-01 11 31 25 9 18 0 6 45 29 17
2014 PM-MCO-02 60 20 20 0 0 0 0 80 0 14
2014 PM-MCO-03 78 6 6 6 6 0 0 83 11 19
2014 PM-MCO-04 37 35 8 20 0 0 0 72 20 14

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 49 33 7 3 8 0 0 82 11 60
2018 PM-MCO-02 28 40 14 6 12 0 0 68 18 15
2018 PM-MCO-03 65 35 0 0 0 0 0 100 0 14
2017 PM-MCO 48 38 6 7 2 0 0 86 9 72
2017 PM-MCO-01 19 45 17 10 10 0 0 64 19 11
2017 PM-MCO-02 39 53 8 0 0 0 0 92 0 15
2017 PM-MCO-03 73 20 0 6 0 0 0 94 6 16
2017 PM-MCO-04 69 21 0 11 0 0 0 89 11 10
2014 PM-MCO 43 35 14 6 2 0 0 78 8 87
2014 PM-MCO-01 11 42 29 6 12 0 0 53 18 17
2014 PM-MCO-02 60 40 0 0 0 0 0 100 0 14
2014 PM-MCO-03 72 22 0 6 0 0 0 94 6 19
2014 PM-MCO-04 37 41 8 14 0 0 0 78 14 14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 16 34 19 6 19 6 0 53 26 59
2018 PM-MCO-02 6 48 12 6 27 0 0 54 34 15
2018 PM-MCO-03 21 43 20 8 7 0 0 64 15 14
2017 PM-MCO 26 35 11 11 12 4 0 64 25 71
2017 PM-MCO-01 47 6 8 19 10 10 0 59 32 11
2017 PM-MCO-02 18 48 6 5 23 0 0 66 28 15
2017 PM-MCO-03 30 39 5 20 6 0 0 68 26 16
2014 PM-MCO 24 21 17 19 11 4 3 49 33 87
2014 PM-MCO-01 23 0 23 18 23 12 0 27 47 17
2014 PM-MCO-02 37 18 20 25 0 0 0 55 25 14
2014 PM-MCO-03 30 37 0 11 6 6 11 80 20 19
2014 PM-MCO-04 22 13 22 28 14 0 0 35 43 14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 17 25 22 14 14 2 7 45 31 61
2018 PM-MCO-02 13 34 26 7 20 0 0 46 28 15
2018 PM-MCO-03 16 27 21 22 0 0 13 50 26 14
2017 PM-MCO 17 31 5 18 14 9 6 56 38 72
2017 PM-MCO-01 37 34 0 10 10 10 0 79 21 11
2017 PM-MCO-02 13 33 0 34 20 0 0 46 54 15
2017 PM-MCO-03 12 25 0 18 13 13 19 55 45 16
2017 PM-MCO-04 11 40 28 0 10 0 10 57 11 10
2014 PM-MCO 21 15 16 22 16 4 5 40 42 87
2014 PM-MCO-01 23 6 13 29 29 0 0 29 58 17
2014 PM-MCO-02 32 25 12 11 13 7 0 61 26 14
2014 PM-MCO-03 21 14 11 23 4 6 21 48 37 19
2014 PM-MCO-04 22 13 20 22 22 0 0 35 44 14

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 25 43 14 10 6 2 0 69 17 60
2018 PM-MCO-02 14 39 12 27 0 7 0 57 29 15
2018 PM-MCO-03 31 48 14 7 0 0 0 79 7 14
2017 PM-MCO 35 30 10 13 11 0 1 66 24 71
2017 PM-MCO-01 19 28 24 10 10 0 9 52 21 11
2017 PM-MCO-02 37 13 8 27 15 0 0 49 43 15
2017 PM-MCO-03 42 38 7 0 13 0 0 80 13 16
2017 PM-MCO-04 60 30 10 0 0 0 0 90 0 10
2014 PM-MCO 23 40 12 14 9 1 0 64 23 87
2014 PM-MCO-01 11 34 24 12 12 6 0 48 26 17
2014 PM-MCO-02 37 25 12 18 7 0 0 62 25 14
2014 PM-MCO-03 31 52 6 6 6 0 0 83 11 19
2014 PM-MCO-04 30 35 21 0 15 0 0 65 15 14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 31 35 12 9 13 0 2 66 22 60
2018 PM-MCO-02 20 20 20 20 20 0 0 40 40 15
2018 PM-MCO-03 44 42 7 7 0 0 0 86 7 14
2017 PM-MCO 34 29 16 11 11 0 0 63 22 71
2017 PM-MCO-01 29 18 18 26 10 0 0 47 35 11
2017 PM-MCO-02 24 13 13 28 23 0 0 37 51 15
2017 PM-MCO-03 42 46 5 0 6 0 0 88 6 16
2017 PM-MCO-04 60 21 19 0 0 0 0 81 0 10
2014 PM-MCO 37 25 17 12 9 0 0 62 22 87
2014 PM-MCO-01 16 17 37 18 12 0 0 33 31 17
2014 PM-MCO-02 48 12 14 18 7 0 0 60 25 14
2014 PM-MCO-03 59 30 6 0 6 0 0 89 6 19
2014 PM-MCO-04 37 13 29 8 13 0 0 50 21 14

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 32 34 12 15 6 0 0 66 21 60
2018 PM-MCO-02 34 13 20 33 0 0 0 47 33 15
2018 PM-MCO-03 37 42 14 7 0 0 0 79 7 14
2017 PM-MCO 40 30 12 6 12 0 0 70 17 71
2017 PM-MCO-01 29 42 0 19 10 0 0 71 29 11
2017 PM-MCO-02 44 20 23 0 13 0 0 64 13 15
2017 PM-MCO-03 49 32 0 6 13 0 0 81 19 16
2017 PM-MCO-04 50 29 11 10 0 0 0 79 10 10
2014 PM-MCO 33 35 12 17 3 0 0 68 20 87
2014 PM-MCO-01 11 46 24 13 6 0 0 57 19 17
2014 PM-MCO-02 55 24 7 14 0 0 0 79 14 14
2014 PM-MCO-03 58 31 6 6 0 0 0 89 6 19
2014 PM-MCO-04 23 41 7 22 7 0 0 64 29 14

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 16 31 36 4 14 0 0 46 18 61
2018 PM-MCO-02 6 28 39 7 20 0 0 35 27 15
2018 PM-MCO-03 30 34 29 7 0 0 0 63 7 14
2017 PM-MCO 22 35 13 11 12 8 0 62 25 71
2017 PM-MCO-01 28 19 43 0 10 0 0 47 10 11
2017 PM-MCO-02 19 21 12 18 23 8 0 43 44 15
2017 PM-MCO-03 25 47 0 14 6 7 0 78 22 16
2017 PM-MCO-04 30 60 0 0 0 10 0 100 0 10

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 30 40 11 10 9 0 0 70 19 60
2018 PM-MCO-02 32 41 6 7 14 0 0 73 21 15
2018 PM-MCO-03 36 44 0 13 8 0 0 79 21 14
2017 PM-MCO 48 31 5 9 7 0 0 79 16 72
2017 PM-MCO-01 52 29 0 19 0 0 0 81 19 11
2017 PM-MCO-02 29 42 0 15 13 0 0 72 28 15
2017 PM-MCO-03 75 19 0 0 6 0 0 94 6 16
2017 PM-MCO-04 60 19 10 11 0 0 0 79 11 10
2014 PM-MCO 40 27 9 18 5 0 1 67 23 87
2014 PM-MCO-01 28 23 6 25 12 0 6 54 40 17
2014 PM-MCO-02 50 37 6 7 0 0 0 87 7 14
2014 PM-MCO-03 62 21 0 17 0 0 0 83 17 19
2014 PM-MCO-04 29 36 14 13 8 0 0 65 21 14

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 30 32 21 6 11 0 0 62 17 60
2018 PM-MCO-02 27 41 19 0 13 0 0 69 13 15
2018 PM-MCO-03 8 52 27 0 13 0 0 60 13 14
2017 PM-MCO 32 36 13 9 1 0 8 74 12 72
2017 PM-MCO-01 38 43 10 0 0 0 10 89 0 11
2017 PM-MCO-02 39 26 22 13 0 0 0 65 13 15
2017 PM-MCO-03 30 25 13 0 6 0 26 73 8 16
2017 PM-MCO-04 9 61 0 20 0 0 10 78 22 10
2014 PM-MCO 25 32 24 10 4 1 3 60 15 87
2014 PM-MCO-01 37 29 22 6 0 6 0 70 7 17
2014 PM-MCO-02 57 30 12 0 0 0 0 88 0 14
2014 PM-MCO-03 6 47 25 6 6 0 11 59 13 19
2014 PM-MCO-04 22 29 34 7 8 0 0 51 15 14

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM-MCO 27 45 28 61
2018 PM-MCO-02 26 34 40 15
2018 PM-MCO-03 20 56 23 14
2017 PM-MCO 33 38 29 72
2017 PM-MCO-01 34 47 19 11
2017 PM-MCO-02 43 39 18 15
2017 PM-MCO-03 21 54 24 16
2017 PM-MCO-04 31 30 39 10
2014 PM-MCO 28 46 26 87
2014 PM-MCO-01 24 36 40 17
2014 PM-MCO-02 19 55 26 14
2014 PM-MCO-03 20 65 16 19
2014 PM-MCO-04 42 43 15 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PM-MCO 17 18 36 29 0 0 17
2017 PM-MCO 19 31 34 12 4 0 23
2014 PM-MCO 32 20 20 20 9999 9 25
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 48 35 6 7 5 0 0 82 11 60
2018 PM-MCO-02 60 26 7 6 0 0 0 86 6 15
2018 PM-MCO-03 43 43 0 14 0 0 0 86 14 14
2017 PM-MCO 48 31 8 9 4 0 0 79 13 72
2017 PM-MCO-01 47 34 9 0 10 0 0 81 10 11
2017 PM-MCO-02 55 30 8 8 0 0 0 85 8 15
2017 PM-MCO-03 60 27 0 6 6 0 0 87 13 16
2017 PM-MCO-04 59 21 10 11 0 0 0 79 11 10
2014 PM-MCO 48 36 7 5 2 1 0 85 7 87
2014 PM-MCO-01 42 35 11 6 0 6 0 82 7 17
2014 PM-MCO-02 62 25 13 0 0 0 0 87 0 14
2014 PM-MCO-03 62 38 0 0 0 0 0 100 0 19
2014 PM-MCO-04 37 27 14 15 7 0 0 64 22 14

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 23 37 18 9 12 2 0 61 21 61
2018 PM-MCO-02 15 33 32 7 14 0 0 47 21 15
2018 PM-MCO-03 15 55 0 14 15 0 0 71 29 14
2017 PM-MCO 22 46 7 16 8 0 0 69 24 71
2017 PM-MCO-01 31 58 0 0 11 0 0 89 11 10
2017 PM-MCO-02 34 25 8 18 15 0 0 59 33 15
2017 PM-MCO-03 25 30 19 20 6 0 0 55 26 16
2017 PM-MCO-04 19 61 10 10 0 0 0 80 10 10
2014 PM-MCO 22 44 21 8 3 2 0 67 12 87
2014 PM-MCO-01 12 65 6 0 11 6 0 82 12 17
2014 PM-MCO-02 28 39 27 6 0 0 0 67 6 14
2014 PM-MCO-03 41 37 11 11 0 0 0 77 11 19
2014 PM-MCO-04 8 49 35 8 0 0 0 57 8 14

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 12 18 31 28 8 0 2 37 31 58
2018 PM-MCO-02 25 14 6 55 0 0 0 55 39 15
2018 PM-MCO-03 0 20 42 15 22 0 0 38 20 14
2017 PM-MCO 14 18 25 20 13 1 9 37 35 72
2017 PM-MCO-01 10 10 43 9 0 0 29 12 27 11
2017 PM-MCO-02 15 15 26 18 25 0 0 43 31 15
2017 PM-MCO-03 14 13 23 23 13 6 6 42 32 16
2017 PM-MCO-04 0 0 9 51 20 0 20 89 0 10
2014 PM-MCO 8 25 38 14 12 0 4 26 34 87
2014 PM-MCO-01 6 25 41 23 6 0 0 28 31 17
2014 PM-MCO-02 7 18 53 16 0 0 5 17 27 14
2014 PM-MCO-03 6 16 20 21 28 0 10 55 23 19
2014 PM-MCO-04 6 28 37 0 23 0 7 25 36 14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 13 13 41 15 15 2 2 31 27 60
2018 PM-MCO-02 19 20 27 28 6 0 0 34 39 15
2018 PM-MCO-03 7 7 58 13 14 0 0 27 14 14
2017 PM-MCO 9 20 26 19 19 2 4 41 31 72
2017 PM-MCO-01 10 19 18 34 10 0 10 49 32 11
2017 PM-MCO-02 15 8 25 19 28 5 0 49 24 15
2017 PM-MCO-03 14 16 27 11 25 0 6 38 33 16
2017 PM-MCO-04 0 11 9 30 30 10 10 75 13 10
2014 PM-MCO 11 17 28 27 13 1 3 42 29 87
2014 PM-MCO-01 12 23 29 23 12 0 0 35 36 17
2014 PM-MCO-02 7 7 52 28 0 0 5 30 15 14
2014 PM-MCO-03 6 6 11 31 31 6 10 73 13 19
2014 PM-MCO-04 0 35 28 15 22 0 0 37 35 14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 14 33 28 13 11 2 0 24 48 60
2018 PM-MCO-02 13 19 41 19 7 0 0 27 32 15
2018 PM-MCO-03 7 40 30 23 0 0 0 23 47 14
2017 PM-MCO 17 21 32 8 9 0 12 20 43 72
2017 PM-MCO-01 10 0 44 8 10 0 29 25 13 11
2017 PM-MCO-02 15 28 24 7 18 0 7 27 47 15
2017 PM-MCO-03 12 19 50 12 0 0 6 13 33 16
2017 PM-MCO-04 9 29 31 0 21 0 10 23 42 10
2014 PM-MCO 26 22 26 18 7 1 1 26 48 87
2014 PM-MCO-01 6 18 30 33 6 6 0 42 26 17
2014 PM-MCO-02 34 7 41 11 7 0 0 18 42 14
2014 PM-MCO-03 28 27 18 11 11 0 4 23 57 19
2014 PM-MCO-04 51 35 7 0 8 0 0 8 86 14

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 18 7 27 24 20 0 3 46 26 60
2018 PM-MCO-02 19 13 15 21 33 0 0 54 31 15
2018 PM-MCO-03 6 0 34 30 22 0 7 57 7 14
2017 PM-MCO 13 15 16 26 17 0 13 49 32 72
2017 PM-MCO-01 10 10 10 25 18 0 29 60 27 11
2017 PM-MCO-02 15 15 13 31 18 0 7 53 33 15
2017 PM-MCO-03 6 12 5 28 30 0 19 71 23 16
2017 PM-MCO-04 19 0 10 40 21 0 10 67 22 10
2014 PM-MCO 8 19 36 23 10 1 3 34 28 87
2014 PM-MCO-01 11 12 23 41 6 6 0 51 25 17
2014 PM-MCO-02 7 21 43 23 5 0 0 28 28 14
2014 PM-MCO-03 0 8 27 27 28 0 10 61 9 19
2014 PM-MCO-04 20 15 42 8 8 0 8 17 38 14

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 15 18 21 14 29 2 2 44 34 60
2018 PM-MCO-02 12 13 15 20 40 0 0 60 25 15
2018 PM-MCO-03 0 19 43 16 22 0 0 39 19 14
2017 PM-MCO 17 15 14 26 14 3 11 47 37 72
2017 PM-MCO-01 10 0 10 43 10 10 19 73 13 11
2017 PM-MCO-02 21 15 12 34 10 0 7 48 38 15
2017 PM-MCO-03 6 7 8 31 36 5 6 76 15 16
2017 PM-MCO-04 9 20 21 10 20 0 20 37 36 10
2014 PM-MCO 18 31 17 16 14 0 4 32 51 87
2014 PM-MCO-01 6 29 17 29 18 0 0 47 36 17
2014 PM-MCO-02 28 18 19 16 12 0 5 30 49 14
2014 PM-MCO-03 0 16 21 25 23 0 16 57 18 19
2014 PM-MCO-04 37 41 7 0 15 0 0 15 78 14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 15 16 20 22 22 0 5 47 33 59
2018 PM-MCO-02 18 6 15 20 27 0 14 55 28 15
2018 PM-MCO-03 6 14 28 22 29 0 0 52 20 14
2017 PM-MCO 17 16 19 20 21 2 6 45 35 72
2017 PM-MCO-01 29 0 18 34 0 10 10 42 35 11
2017 PM-MCO-02 15 21 31 8 25 0 0 33 36 15
2017 PM-MCO-03 6 20 0 12 55 0 6 71 29 16
2017 PM-MCO-04 0 11 11 49 19 0 10 75 12 10
2014 PM-MCO 11 18 19 30 17 0 5 49 30 87
2014 PM-MCO-01 12 17 19 23 24 0 5 50 31 17
2014 PM-MCO-02 7 28 30 11 18 0 5 31 37 14
2014 PM-MCO-03 0 6 6 41 32 0 16 87 7 19
2014 PM-MCO-04 14 7 21 50 8 0 0 58 21 14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 27 19 29 7 17 0 2 24 46 60
2018 PM-MCO-02 32 6 20 15 19 0 7 37 42 15
2018 PM-MCO-03 21 20 37 7 15 0 0 22 41 14
2017 PM-MCO 25 20 26 12 8 2 9 21 50 72
2017 PM-MCO-01 10 10 16 36 0 0 29 51 27 11
2017 PM-MCO-02 30 18 26 0 25 0 0 25 48 15
2017 PM-MCO-03 21 23 31 6 12 0 6 20 47 16
2017 PM-MCO-04 19 39 31 11 0 0 0 11 58 10
2014 PM-MCO 19 25 37 11 5 1 2 16 46 87
2014 PM-MCO-01 18 12 40 29 0 0 0 29 30 17
2014 PM-MCO-02 7 40 32 11 5 0 5 17 49 14
2014 PM-MCO-03 11 23 35 10 11 6 4 23 38 19
2014 PM-MCO-04 42 28 22 0 8 0 0 8 70 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 30 26 10 18 14 0 2 56 33 57
2018 PM-MCO-02 28 14 20 8 22 0 8 46 32 14
2018 PM-MCO-03 39 38 9 14 0 0 0 77 14 13
2017 PM-MCO 49 26 6 10 5 4 0 78 15 72
2017 PM-MCO-01 47 26 10 8 0 10 0 80 9 11
2017 PM-MCO-02 59 33 0 8 0 0 0 92 8 15
2017 PM-MCO-03 59 20 8 0 13 0 0 79 13 16
2017 PM-MCO-04 60 30 0 10 0 0 0 90 10 10
2014 PM-MCO 45 32 12 11 0 0 0 76 11 87
2014 PM-MCO-01 30 36 17 17 0 0 0 66 17 17
2014 PM-MCO-02 55 32 6 7 0 0 0 87 7 14
2014 PM-MCO-03 68 21 11 0 0 0 0 89 0 19
2014 PM-MCO-04 35 35 21 8 0 0 0 71 8 14

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 30 38 12 8 11 0 2 69 19 58
2018 PM-MCO-02 41 21 25 6 0 0 7 67 6 15
2018 PM-MCO-03 32 37 0 14 17 0 0 69 31 13
2017 PM-MCO 48 39 7 5 1 0 0 87 6 72
2017 PM-MCO-01 44 56 0 0 0 0 0 100 0 11
2017 PM-MCO-02 38 47 15 0 0 0 0 85 0 15
2017 PM-MCO-03 66 21 0 6 6 0 0 87 13 16
2017 PM-MCO-04 79 21 0 0 0 0 0 100 0 10
2014 PM-MCO 41 33 10 15 0 0 0 75 15 87
2014 PM-MCO-01 22 60 0 18 0 0 0 82 18 17
2014 PM-MCO-02 37 42 14 7 0 0 0 79 7 14
2014 PM-MCO-03 68 27 0 6 0 0 0 94 6 19
2014 PM-MCO-04 35 20 14 31 0 0 0 56 31 14

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 27 38 15 12 5 0 2 67 17 56
2018 PM-MCO-02 27 26 26 14 0 0 7 57 15 15
2018 PM-MCO-03 26 59 8 7 0 0 0 85 7 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 27 29 16 15 5 5 2 61 22 60
2018 PM-MCO-02 31 28 12 15 7 6 0 64 23 15
2018 PM-MCO-03 30 13 14 28 0 8 7 50 33 14
2017 PM-MCO 38 28 18 2 6 8 0 71 9 72
2017 PM-MCO-01 37 35 18 0 10 0 0 73 10 11
2017 PM-MCO-02 45 15 20 5 7 8 0 65 13 15
2017 PM-MCO-03 38 17 39 0 6 0 0 54 6 16
2017 PM-MCO-04 61 39 0 0 0 0 0 100 0 10
2014 PM-MCO 39 31 19 6 1 4 0 73 8 87
2014 PM-MCO-01 45 37 18 0 0 0 0 82 0 17
2014 PM-MCO-02 44 29 7 14 0 5 0 78 15 14
2014 PM-MCO-03 39 27 23 0 0 11 0 75 0 19
2014 PM-MCO-04 30 35 21 8 0 7 0 69 8 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 25 37 16 13 5 2 2 64 19 60
2018 PM-MCO-02 13 54 13 14 7 0 0 66 21 15
2018 PM-MCO-03 36 28 7 22 0 0 7 69 23 14
2017 PM-MCO 42 34 9 5 6 3 0 79 12 72
2017 PM-MCO-01 57 16 18 0 10 0 0 73 10 11
2017 PM-MCO-02 48 33 5 5 8 0 0 82 13 15
2017 PM-MCO-03 38 39 12 5 6 0 0 76 12 16
2017 PM-MCO-04 51 29 10 0 0 10 0 89 0 10
2014 PM-MCO 41 35 13 7 4 0 0 76 11 86
2014 PM-MCO-01 45 24 13 12 6 0 0 69 18 17
2014 PM-MCO-02 54 39 0 8 0 0 0 92 8 13
2014 PM-MCO-03 35 53 6 6 0 0 0 89 6 19
2014 PM-MCO-04 37 26 29 8 0 0 0 63 8 14

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 32 37 15 7 9 0 0 70 15 60
2018 PM-MCO-02 14 54 13 0 20 0 0 68 20 15
2018 PM-MCO-03 28 35 15 22 0 0 0 62 22 14
2017 PM-MCO 43 36 12 4 5 0 0 79 9 71
2017 PM-MCO-01 63 18 10 0 10 0 0 81 10 11
2017 PM-MCO-02 55 27 5 5 8 0 0 82 13 15
2017 PM-MCO-03 43 39 11 6 0 0 0 83 6 16
2014 PM-MCO 51 24 14 8 1 1 0 76 10 87
2014 PM-MCO-01 45 24 6 18 0 6 0 74 19 17
2014 PM-MCO-02 62 18 20 0 0 0 0 80 0 14
2014 PM-MCO-03 73 27 0 0 0 0 0 100 0 19
2014 PM-MCO-04 37 26 30 7 0 0 0 63 7 14

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 10 29 23 13 18 3 4 42 33 58
2018 PM-MCO-02 13 13 15 19 33 0 7 27 57 15
2018 PM-MCO-03 0 39 29 8 9 8 8 46 20 13
2017 PM-MCO 38 20 11 13 6 9 3 66 22 72
2017 PM-MCO-01 37 26 10 8 0 19 0 78 10 11
2017 PM-MCO-02 48 24 8 5 8 8 0 78 14 15
2017 PM-MCO-03 35 27 7 13 6 5 6 70 22 16
2017 PM-MCO-04 71 0 19 10 0 0 0 71 10 10
2014 PM-MCO 36 18 22 12 5 3 5 58 18 86
2014 PM-MCO-01 34 11 31 12 6 6 0 48 20 17
2014 PM-MCO-02 34 28 14 18 0 0 5 66 19 14
2014 PM-MCO-03 41 20 11 6 6 0 17 73 14 19
2014 PM-MCO-04 35 14 37 7 7 0 0 49 14 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 32 24 16 13 13 2 0 57 27 61
2018 PM-MCO-02 27 21 19 20 14 0 0 48 33 15
2018 PM-MCO-03 28 27 7 22 15 0 0 55 38 14
2017 PM-MCO 38 29 12 3 12 4 2 71 15 72
2017 PM-MCO-01 44 19 8 0 19 0 10 70 21 11
2017 PM-MCO-02 25 31 20 0 15 8 0 61 17 15
2017 PM-MCO-03 38 32 13 5 11 0 0 70 17 16
2017 PM-MCO-04 49 10 30 11 0 0 0 59 11 10
2014 PM-MCO 46 32 14 5 1 1 1 80 6 86
2014 PM-MCO-01 33 30 25 6 0 6 0 67 7 17
2014 PM-MCO-02 50 37 7 6 0 0 0 87 6 14
2014 PM-MCO-03 69 16 10 0 0 0 6 90 0 19
2014 PM-MCO-04 36 35 21 8 0 0 0 71 8 14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 19 34 23 9 12 2 0 54 22 61
2018 PM-MCO-02 7 26 46 7 13 0 0 34 20 15
2018 PM-MCO-03 21 35 7 21 16 0 0 56 37 14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 13 15 26 11 25 8 2 31 40 61
2018 PM-MCO-02 0 27 20 7 39 6 0 29 49 15
2018 PM-MCO-03 13 15 28 13 16 7 7 32 34 14
2017 PM-MCO 18 8 18 19 16 17 2 33 44 72
2017 PM-MCO-01 9 9 6 29 10 37 0 29 61 11
2017 PM-MCO-02 15 8 23 0 28 21 5 31 38 15
2017 PM-MCO-03 31 13 15 19 16 0 6 47 37 16
2017 PM-MCO-04 20 0 29 11 21 19 0 24 40 10
2014 PM-MCO 17 18 20 12 14 9 9 43 32 87
2014 PM-MCO-01 17 18 17 11 24 12 0 40 40 17
2014 PM-MCO-02 16 44 7 13 0 20 0 75 16 14
2014 PM-MCO-03 14 16 11 6 4 6 44 58 19 19
2014 PM-MCO-04 22 0 50 20 8 0 0 22 28 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM-MCO 24 76 60
2018 PM-MCO-02 33 67 15
2018 PM-MCO-04 47 53 10

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 57 14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 0 14

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 48 14

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 41 14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 PM-MCO 55 14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 34 14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 55 14

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 61 14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 35 14

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 0 14

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 0 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 55 14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 43 14

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 0 12

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 38 12

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 48 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 49 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 13 10 19 10 22 18 7 31 43 60
2018 PM-MCO-02 7 14 19 6 27 27 0 29 46 15
2018 PM-MCO-03 0 0 34 6 23 22 14 0 47 14
2017 PM-MCO 17 10 16 6 7 34 10 48 23 72
2017 PM-MCO-01 9 19 8 10 0 28 26 61 21 11
2017 PM-MCO-02 21 8 15 10 8 33 5 47 29 15
2017 PM-MCO-03 25 0 15 9 6 32 13 45 28 16
2017 PM-MCO-04 10 20 20 0 10 31 10 50 17 10
2014 PM-MCO 20 10 30 4 6 24 6 42 14 87
2014 PM-MCO-01 23 0 37 0 6 34 0 35 9 17
2014 PM-MCO-02 32 11 32 7 0 18 0 52 9 14
2014 PM-MCO-03 24 11 11 0 0 37 17 76 0 19
2014 PM-MCO-04 22 6 36 7 0 14 14 39 10 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 24 17 18 8 18 15 0 49 31 59
2018 PM-MCO-02 7 40 13 0 27 13 0 54 31 15
2018 PM-MCO-03 21 7 26 6 23 15 0 34 35 14
2017 PM-MCO 21 35 14 3 7 17 2 69 14 72
2017 PM-MCO-01 19 47 18 0 0 10 6 79 0 11
2017 PM-MCO-02 29 38 5 12 8 7 0 73 22 15
2017 PM-MCO-03 31 6 27 5 6 18 6 50 15 16
2017 PM-MCO-04 10 40 9 0 10 31 0 73 14 10
2014 PM-MCO 26 25 26 7 1 14 1 60 9 87
2014 PM-MCO-01 29 13 31 12 0 15 0 49 14 17
2014 PM-MCO-02 32 37 20 0 0 11 0 78 0 14
2014 PM-MCO-03 34 28 23 0 0 16 0 73 0 19
2014 PM-MCO-04 21 36 13 7 0 14 8 74 9 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM-MCO 13 87 59

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 11 14 26 4 10 26 9 40 21 61
2018 PM-MCO-02 7 20 19 0 21 33 0 41 31 15
2018 PM-MCO-03 0 0 49 6 0 30 14 0 12 14
2017 PM-MCO 14 17 19 3 0 36 11 58 7 72
2017 PM-MCO-01 9 27 10 0 0 38 16 79 0 11
2017 PM-MCO-02 28 15 15 12 0 29 0 61 17 15
2017 PM-MCO-03 12 12 20 5 0 38 13 50 10 16
2017 PM-MCO-04 10 20 29 0 0 21 20 50 0 10
2014 PM-MCO 15 13 24 6 2 27 11 47 14 87
2014 PM-MCO-01 23 0 18 0 12 40 6 43 23 17
2014 PM-MCO-02 32 20 12 14 0 17 5 66 18 14
2014 PM-MCO-03 20 21 11 0 0 37 11 78 0 19
2014 PM-MCO-04 0 15 41 0 0 22 22 26 0 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 25 17 25 3 11 19 0 52 17 60
2018 PM-MCO-02 8 29 21 0 22 20 0 46 28 14
2018 PM-MCO-03 21 7 42 6 8 15 0 34 17 14
2017 PM-MCO 24 39 14 2 0 19 1 79 3 72
2017 PM-MCO-01 29 55 10 0 0 0 6 90 0 11
2017 PM-MCO-02 42 31 8 12 0 7 0 78 13 15
2017 PM-MCO-03 19 30 27 0 0 25 0 65 0 16
2017 PM-MCO-04 20 40 9 0 0 31 0 87 0 10
2014 PM-MCO 28 27 17 4 2 20 1 70 8 86
2014 PM-MCO-01 29 13 18 0 6 34 0 63 9 17
2014 PM-MCO-02 44 25 12 7 0 11 0 78 8 14
2014 PM-MCO-03 35 27 11 0 0 27 0 85 0 19
2014 PM-MCO-04 14 37 27 0 0 14 8 65 0 14
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 48 28 11 10 4 0 0 76 13 59
2018 PM-MCO-02 35 23 22 21 0 0 0 57 21 14
2018 PM-MCO-03 64 29 7 0 0 0 0 93 0 14
2017 PM-MCO 62 20 10 5 3 2 0 83 8 72
2017 PM-MCO-01 81 19 0 0 0 0 0 100 0 11
2017 PM-MCO-02 75 12 8 0 5 0 0 87 5 15
2017 PM-MCO-03 53 27 6 13 0 0 0 81 13 16
2017 PM-MCO-04 71 29 0 0 0 0 0 100 0 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 23 40 12 12 13 0 0 63 25 61
2018 PM-MCO-02 6 48 19 13 14 0 0 54 27 15
2018 PM-MCO-03 23 51 12 7 6 0 0 74 14 14
2017 PM-MCO 31 38 10 11 7 3 0 71 19 72
2017 PM-MCO-01 29 34 18 10 10 0 0 63 19 11
2017 PM-MCO-02 45 40 8 0 8 0 0 85 8 15
2017 PM-MCO-03 44 31 10 8 6 0 0 75 14 16
2017 PM-MCO-04 28 51 0 11 0 10 0 88 12 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 18 33 18 13 17 2 0 52 31 61
2018 PM-MCO-02 7 28 19 20 20 6 0 38 42 15
2018 PM-MCO-03 15 51 12 14 8 0 0 66 22 14
2017 PM-MCO 25 43 10 10 10 2 0 69 21 72
2017 PM-MCO-01 19 52 10 19 0 0 0 71 19 11
2017 PM-MCO-02 16 48 15 7 13 0 0 65 20 15
2017 PM-MCO-03 44 30 5 6 14 0 0 74 21 16
2017 PM-MCO-04 49 41 11 0 0 0 0 89 0 10

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 22 25 16 13 25 0 0 46 38 61
2018 PM-MCO-02 28 7 13 13 40 0 0 35 52 15
2018 PM-MCO-03 8 43 13 15 21 0 0 51 36 14
2017 PM-MCO 31 19 13 17 19 0 0 51 36 72
2017 PM-MCO-01 18 43 0 19 19 0 0 62 38 11
2017 PM-MCO-02 39 0 15 15 30 0 0 39 46 15
2017 PM-MCO-03 30 25 26 13 7 0 0 55 20 16
2017 PM-MCO-04 39 9 10 21 21 0 0 48 42 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 20 27 26 12 14 0 0 47 27 60
2018 PM-MCO-02 20 21 33 7 19 0 0 41 26 15
2018 PM-MCO-03 22 14 37 21 6 0 0 37 27 14
2017 PM-MCO 32 17 18 21 13 0 0 49 33 72
2017 PM-MCO-01 42 10 19 10 19 0 0 52 29 11
2017 PM-MCO-02 18 28 26 13 15 0 0 46 28 15
2017 PM-MCO-03 56 13 11 13 6 0 0 69 20 16
2017 PM-MCO-04 48 21 10 21 0 0 0 69 21 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 30 26 23 8 12 0 2 57 20 61
2018 PM-MCO-02 34 27 20 0 19 0 0 61 19 15
2018 PM-MCO-03 29 15 42 6 0 0 7 48 7 14
2017 PM-MCO 39 15 19 11 15 0 0 54 26 70
2017 PM-MCO-01 52 10 19 0 19 0 0 62 19 11
2017 PM-MCO-02 36 28 8 14 15 0 0 63 29 15
2017 PM-MCO-03 62 15 7 10 6 0 0 77 16 16
2017 PM-MCO-04 39 11 30 10 10 0 0 50 20 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 26 31 17 12 11 0 3 59 24 61
2018 PM-MCO-02 20 42 13 12 13 0 0 62 25 15
2018 PM-MCO-03 15 36 14 14 6 0 14 60 24 14
2017 PM-MCO 34 17 15 8 20 3 3 54 31 71
2017 PM-MCO-01 44 18 10 10 10 10 0 68 21 11
2017 PM-MCO-02 18 18 38 6 20 0 0 36 26 15
2017 PM-MCO-03 57 8 0 6 15 7 7 75 25 15
2017 PM-MCO-04 40 21 10 9 11 0 10 67 22 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 37 27 21 0 9 0 5 68 10 61
2018 PM-MCO-02 47 27 14 0 13 0 0 74 13 15
2018 PM-MCO-03 22 20 37 0 6 0 14 50 7 14
2017 PM-MCO 50 18 18 3 2 0 9 75 5 72
2017 PM-MCO-01 62 10 10 0 0 0 19 88 0 11
2017 PM-MCO-02 61 27 8 0 5 0 0 87 5 15
2017 PM-MCO-03 58 6 17 5 0 0 13 74 6 16
2017 PM-MCO-04 59 10 21 0 0 0 10 77 0 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 22 32 28 7 11 0 0 54 18 60
2018 PM-MCO-02 20 35 26 6 14 0 0 55 19 15
2018 PM-MCO-03 7 28 44 8 13 0 0 35 21 14
2017 PM-MCO 32 28 18 12 9 0 0 60 21 72
2017 PM-MCO-01 44 27 19 10 0 0 0 71 10 11
2017 PM-MCO-02 12 26 25 15 21 0 0 39 36 15
2017 PM-MCO-03 49 25 20 0 6 0 0 74 6 16
2017 PM-MCO-04 49 41 11 0 0 0 0 89 0 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 25 38 13 8 11 3 2 66 20 61
2018 PM-MCO-02 28 20 6 19 15 12 0 54 38 15
2018 PM-MCO-03 30 35 20 7 0 0 7 70 8 14
2017 PM-MCO 34 28 21 12 6 0 0 61 18 72
2017 PM-MCO-01 18 46 10 26 0 0 0 65 26 11
2017 PM-MCO-02 29 20 23 20 8 0 0 49 28 15
2017 PM-MCO-03 49 25 13 0 13 0 0 74 13 16
2017 PM-MCO-04 51 38 11 0 0 0 0 89 0 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 29 27 17 8 14 2 4 59 23 61
2018 PM-MCO-02 34 15 13 12 20 6 0 52 34 15
2018 PM-MCO-03 38 22 27 7 0 0 7 64 8 14
2017 PM-MCO 30 22 27 10 9 0 2 53 19 72
2017 PM-MCO-01 28 19 47 0 0 0 6 50 0 11
2017 PM-MCO-02 25 25 34 8 8 0 0 51 15 15
2017 PM-MCO-03 38 18 13 12 13 0 6 60 26 16
2017 PM-MCO-04 61 19 20 0 0 0 0 80 0 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 35 23 18 5 17 2 0 59 23 61
2018 PM-MCO-02 34 7 20 6 26 6 0 44 34 15
2018 PM-MCO-03 45 19 28 0 7 0 0 64 7 14
2017 PM-MCO 39 22 21 11 7 0 0 60 19 71
2017 PM-MCO-01 47 27 10 6 10 0 0 74 16 11
2017 PM-MCO-02 35 16 24 17 8 0 0 51 25 14
2017 PM-MCO-03 49 18 13 7 13 0 0 67 20 16
2017 PM-MCO-04 49 31 9 11 0 0 0 80 11 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 30 27 25 6 11 2 0 57 18 61
2018 PM-MCO-02 28 14 27 6 19 6 0 44 27 15
2018 PM-MCO-03 30 34 30 6 0 0 0 64 6 14
2017 PM-MCO 40 22 17 6 13 0 2 63 20 72
2017 PM-MCO-01 63 8 10 0 19 0 0 71 19 11
2017 PM-MCO-02 28 21 8 12 31 0 0 49 43 15
2017 PM-MCO-03 55 20 19 0 6 0 0 75 6 16
2017 PM-MCO-04 39 41 21 0 0 0 0 79 0 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 52 19 15 6 6 2 0 72 13 60
2018 PM-MCO-02 40 20 26 0 6 6 0 65 7 15
2018 PM-MCO-03 52 22 7 18 0 0 0 74 18 14
2017 PM-MCO 55 24 12 6 3 0 1 79 9 71
2017 PM-MCO-01 34 27 38 0 0 0 0 62 0 11
2017 PM-MCO-02 49 45 0 0 0 0 6 100 0 15
2017 PM-MCO-03 74 21 5 0 0 0 0 95 0 16

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 63 9 13 5 5 2 3 76 10 61
2018 PM-MCO-02 41 6 33 6 7 6 0 50 15 15
2018 PM-MCO-03 80 0 7 0 0 0 13 92 0 14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 51 14 10 9 10 2 5 70 20 60
2018 PM-MCO-02 43 8 21 7 14 7 0 55 22 14
2018 PM-MCO-03 50 7 6 23 0 0 13 66 27 14
2017 PM-MCO 74 14 5 2 3 0 1 90 5 72
2017 PM-MCO-01 53 37 0 0 10 0 0 90 10 11
2017 PM-MCO-02 79 13 8 0 0 0 0 92 0 15
2017 PM-MCO-03 68 8 11 0 6 0 6 81 7 16
2017 PM-MCO-04 100 0 0 0 0 0 0 100 0 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 47 20 16 6 7 0 3 69 14 61
2018 PM-MCO-02 45 14 27 0 7 0 6 63 8 15
2018 PM-MCO-03 43 20 7 15 8 0 7 68 24 14
2017 PM-MCO 60 18 12 4 3 0 3 80 7 71
2017 PM-MCO-01 47 26 18 0 10 0 0 73 10 11
2017 PM-MCO-02 56 19 18 8 0 0 0 75 8 15
2017 PM-MCO-03 67 20 0 0 6 0 6 93 7 16
2017 PM-MCO-04 90 0 10 0 0 0 0 90 0 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 51 20 11 7 9 0 3 73 16 61
2018 PM-MCO-02 47 7 20 12 7 0 6 58 21 15
2018 PM-MCO-03 72 21 0 0 0 0 7 100 0 14
2017 PM-MCO 69 13 5 5 6 0 1 83 12 71
2017 PM-MCO-01 69 20 0 0 10 0 0 90 10 10
2017 PM-MCO-02 59 21 8 12 0 0 0 80 12 15
2017 PM-MCO-03 68 14 5 0 6 0 6 88 7 16
2017 PM-MCO-04 100 0 0 0 0 0 0 100 0 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 56 8 7 2 2 0 26 86 5 59
2018 PM-MCO-02 45 7 14 6 0 0 27 72 9 15
2018 PM-MCO-03 60 0 8 0 0 0 32 89 0 13
2017 PM-MCO 62 8 0 3 1 0 26 94 6 72
2017 PM-MCO-01 57 10 0 10 0 0 24 87 13 11
2017 PM-MCO-02 56 11 0 0 0 0 33 100 0 15
2017 PM-MCO-03 61 8 0 0 6 0 24 92 8 16
2017 PM-MCO-04 100 0 0 0 0 0 0 100 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 47 26 10 4 5 0 7 79 10 61
2018 PM-MCO-02 48 19 14 6 0 0 14 77 7 15
2018 PM-MCO-03 33 30 16 6 7 0 7 68 14 14
2017 PM-MCO 68 17 5 6 0 0 4 88 6 72
2017 PM-MCO-01 63 27 0 10 0 0 0 90 10 11
2017 PM-MCO-02 69 18 5 8 0 0 0 87 8 15
2017 PM-MCO-03 52 21 6 8 0 0 13 83 9 16
2017 PM-MCO-04 70 11 10 9 0 0 0 81 9 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 65 16 9 3 4 0 3 84 7 61
2018 PM-MCO-02 80 6 7 0 0 0 6 92 0 15
2018 PM-MCO-03 65 13 15 0 0 0 7 84 0 14
2017 PM-MCO 61 15 9 7 5 0 4 78 12 72
2017 PM-MCO-01 9 29 37 0 19 0 6 40 20 11
2017 PM-MCO-02 77 15 0 8 0 0 0 92 8 15
2017 PM-MCO-03 66 14 8 6 0 0 6 85 6 16
2017 PM-MCO-04 89 0 0 11 0 0 0 89 11 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 45 30 10 8 5 0 3 77 13 61
2018 PM-MCO-02 35 40 7 0 12 0 6 79 13 15
2018 PM-MCO-03 43 27 16 6 0 0 7 76 7 14
2017 PM-MCO 54 29 8 4 3 1 0 84 7 72
2017 PM-MCO-01 35 37 10 18 0 0 0 72 18 11
2017 PM-MCO-02 43 42 7 0 8 0 0 85 8 15
2017 PM-MCO-03 74 15 5 0 0 6 0 95 0 16
2017 PM-MCO-04 80 20 0 0 0 0 0 100 0 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 8 31 38 14 9 0 0 39 23 61
2018 PM-MCO-02 15 19 47 6 12 0 0 34 19 15
2018 PM-MCO-03 7 37 43 13 0 0 0 44 13 14
2017 PM-MCO 13 33 31 14 9 0 0 46 23 72
2017 PM-MCO-01 0 43 38 19 0 0 0 43 19 11
2017 PM-MCO-02 18 15 45 8 13 0 0 34 21 15
2017 PM-MCO-03 19 55 6 13 6 0 0 74 20 16
2017 PM-MCO-04 29 31 30 11 0 0 0 59 11 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 9 20 49 17 5 0 0 22 29 60
2018 PM-MCO-02 15 13 57 16 0 0 0 16 28 14
2018 PM-MCO-03 0 14 49 30 7 0 0 37 14 14
2017 PM-MCO 5 24 45 16 10 0 0 26 29 72
2017 PM-MCO-01 10 19 47 16 8 0 0 24 29 11
2017 PM-MCO-02 13 23 35 29 0 0 0 29 36 15
2017 PM-MCO-03 0 21 42 19 19 0 0 38 21 16
2017 PM-MCO-04 0 10 61 19 10 0 0 29 10 10
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 24 21 24 8 22 0 2 25 75 61
2018 PM-MCO-02 35 7 13 12 26 0 6 37 63 15
2018 PM-MCO-03 16 36 34 0 14 0 0 16 84 14
2017 PM-MCO 25 17 22 6 23 6 1 27 73 72
2017 PM-MCO-01 36 35 0 10 19 0 0 36 64 11
2017 PM-MCO-02 16 18 22 8 23 5 7 19 81 15
2017 PM-MCO-03 32 17 34 6 7 5 0 33 67 16
2017 PM-MCO-04 10 0 30 0 51 9 0 11 89 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 21 46
2018 PM-MCO-03 16 12
2017 PM-MCO 24 48
2017 PM-MCO-02 11 10
2017 PM-MCO-03 24 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 38 46
2018 PM-MCO-03 33 12
2017 PM-MCO 31 48
2017 PM-MCO-02 18 10
2017 PM-MCO-03 31 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 23 46
2018 PM-MCO-03 16 12
2017 PM-MCO 24 48
2017 PM-MCO-02 22 10
2017 PM-MCO-03 21 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 42 46
2018 PM-MCO-03 26 12
2017 PM-MCO 41 48
2017 PM-MCO-02 53 10
2017 PM-MCO-03 23 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 8 46
2018 PM-MCO-03 0 12
2017 PM-MCO 2 48
2017 PM-MCO-02 11 10
2017 PM-MCO-03 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 48 46
2018 PM-MCO-03 69 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM-MCO 40 46
2018 PM-MCO-03 58 12
2017 PM-MCO 50 48
2017 PM-MCO-02 60 10
2017 PM-MCO-03 90 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM-MCO 2 41 18 10 3 26 43
2018 PM-MCO-03 0 42 22 8 0 27 12
2017 PM-MCO 14 40 19 6 6 15 48
2017 PM-MCO-02 7 50 11 0 10 22 10
2017 PM-MCO-03 16 30 23 11 10 10 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM-MCO 33 67 46
2018 PM-MCO-03 33 67 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 41 8 15 11 11 0 14 58 25 61
2018 PM-MCO-02 47 0 7 13 13 0 20 59 32 15
2018 PM-MCO-03 50 6 13 16 7 0 8 61 25 14

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 10 11 6 26 34 0 13 24 69 46
2018 PM-MCO-03 10 16 0 41 25 0 8 28 72 12
2017 PM-MCO 6 26 15 8 34 2 9 36 48 48
2017 PM-MCO-02 11 7 40 11 31 0 0 18 42 10
2017 PM-MCO-03 0 30 10 10 41 0 9 33 56 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM-MCO 0 13 6 11 44 3 23 17 74 46
2018 PM-MCO-03 0 16 8 16 25 0 35 24 62 12
2017 PM-MCO 4 11 8 13 47 2 14 18 72 48
2017 PM-MCO-02 22 0 18 0 43 0 17 26 52 10
2017 PM-MCO-03 0 10 0 20 54 0 16 12 88 10
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