2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - OP

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 36 45 6 4 9 0 0 81 13 34
2018 OP-01 36 55 0 0 9 0 0 91 9 11
2018 OP-02 43 15 22 0 21 0 0 57 21 14
2017 OP 40 55 2 0 3 0 0 95 3 39
2017 OP-01 32 62 0 0 6 0 0 94 6 18
2017 OP-02 49 51 0 0 0 0 0 100 0 17
2014 OP 56 36 6 2 0 0 0 92 2 32
2014 OP-01 56 39 6 0 0 0 0 94 0 18
2011 OP 49 40 5 3 3 0 0 89 6 72
2011 OP-01 51 38 4 2 5 0 0 90 7 46
2008 OP 53 39 3 6 0 0 0 92 6 69
2008 OP-01 51 39 5 5 0 0 0 91 5 40

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 30 29 16 15 10 0 0 59 25 34
2018 OP-01 27 36 0 27 9 0 0 64 36 11
2018 OP-02 36 36 8 14 7 0 0 71 21 14
2017 OP 32 45 3 15 5 0 0 77 20 39
2017 OP-01 27 40 6 23 6 0 0 66 28 18
2017 OP-02 41 46 0 8 5 0 0 87 13 17

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 56 31 6 6 2 0 0 86 7 34
2018 OP-01 55 36 0 9 0 0 0 91 9 11
2018 OP-02 51 28 8 7 7 0 0 78 14 14
2017 OP 56 42 2 0 0 0 0 98 0 39
2017 OP-01 45 55 0 0 0 0 0 100 0 18
2017 OP-02 71 24 5 0 0 0 0 95 0 17
2014 OP 71 26 4 0 0 0 0 96 0 32
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 69 27 2 2 0 0 0 96 2 72
2011 OP-01 66 29 3 1 0 0 0 95 1 46

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 38 41 14 6 2 0 0 79 7 34
2018 OP-01 27 55 9 9 0 0 0 82 9 11
2018 OP-02 51 22 14 7 7 0 0 72 14 14
2017 OP 42 52 3 3 0 0 0 94 3 39
2017 OP-01 27 68 0 6 0 0 0 94 6 18
2017 OP-02 60 32 8 0 0 0 0 92 0 17
2014 OP 58 33 9 0 0 0 0 91 0 32
2014 OP-01 61 28 11 0 0 0 0 89 0 18
2011 OP 51 42 6 1 0 0 0 93 1 72
2011 OP-01 51 41 7 1 0 0 0 92 1 46
2008 OP 60 34 6 0 0 0 0 94 0 69
2008 OP-01 51 41 7 0 0 0 0 93 0 40

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 24 33 20 15 7 0 0 58 22 34
2018 OP-01 9 45 27 9 9 0 0 55 18 11
2018 OP-02 29 22 8 28 14 0 0 51 41 14
2017 OP 32 41 16 8 3 0 0 73 11 39
2017 OP-01 23 55 17 0 6 0 0 77 6 18
2017 OP-02 30 30 19 21 0 0 0 60 21 17
2014 OP 44 36 6 15 0 0 0 80 15 32
2014 OP-01 56 28 6 11 0 0 0 83 11 18
2011 OP 28 52 13 2 4 0 1 81 6 72
2011 OP-01 23 54 14 3 3 0 2 79 7 46

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 37 23 11 6 0 0 60 17 34
2018 OP-01 9 55 18 9 9 0 0 64 18 11
2018 OP-02 36 23 14 21 7 0 0 59 28 14
2017 OP 36 34 20 2 8 0 0 70 10 39
2017 OP-01 23 55 17 0 6 0 0 77 6 18
2017 OP-02 41 12 29 5 13 0 0 52 19 17
2014 OP 36 35 10 15 4 0 0 71 18 32
2014 OP-01 50 33 6 6 6 0 0 83 11 18
2011 OP 27 44 20 4 4 1 0 72 8 72
2011 OP-01 20 51 16 7 3 2 0 73 10 46
2008 OP 36 48 10 4 2 0 0 84 6 69
2008 OP-01 37 43 13 8 0 0 0 80 8 40

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 24 27 31 8 9 0 0 52 17 34
2018 OP-01 9 27 55 0 9 0 0 36 9 11
2018 OP-02 29 14 15 22 21 0 0 43 43 14
2017 OP 34 18 22 10 7 5 3 57 19 39
2017 OP-01 23 21 28 11 6 6 6 49 19 18
2017 OP-02 43 12 19 11 11 5 0 58 22 17
2014 OP 33 26 20 2 9 7 4 66 12 32
2014 OP-01 39 22 17 0 6 11 6 73 7 18
2011 OP 34 21 23 6 12 3 1 57 19 72
2011 OP-01 32 27 17 10 11 3 0 61 22 46
2008 OP 32 35 10 14 6 3 0 69 21 69
2008 OP-01 28 32 17 15 5 2 0 62 21 40
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 40 31 8 11 6 4 0 74 17 34
2018 OP-01 36 36 9 0 9 9 0 80 10 11
2018 OP-02 29 22 15 28 7 0 0 51 34 14
2017 OP 35 33 13 10 3 5 0 72 14 38
2017 OP-01 32 34 17 6 6 6 0 70 12 18
2017 OP-02 32 32 11 20 0 6 0 67 21 16
2014 OP 29 50 16 4 0 2 0 80 4 32
2014 OP-01 28 50 17 6 0 0 0 78 6 18
2011 OP 36 33 17 6 6 1 1 71 12 72
2011 OP-01 36 30 21 5 5 1 2 68 10 46
2008 OP 55 21 10 6 7 0 1 76 14 68
2008 OP-01 52 18 15 6 8 0 2 72 13 40

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 40 30 13 7 6 4 0 73 14 34
2018 OP-01 36 36 9 0 9 9 0 80 10 11
2018 OP-02 44 15 21 14 7 0 0 59 21 14
2017 OP 42 36 5 11 3 3 0 80 15 39
2017 OP-01 38 40 0 11 6 6 0 82 18 18
2017 OP-02 35 38 13 13 0 0 0 74 13 17
2014 OP 36 40 8 7 7 2 0 78 15 32
2014 OP-01 39 39 6 6 11 0 0 78 17 18
2011 OP 27 36 24 5 6 1 1 65 11 72
2011 OP-01 28 32 26 5 5 1 2 62 11 46
2008 OP 48 28 10 6 8 0 0 76 14 68
2008 OP-01 41 31 15 8 5 0 0 72 13 40

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 48 24 11 4 9 4 0 75 13 34
2018 OP-01 55 9 18 0 9 9 0 70 10 11
2018 OP-02 29 23 14 14 21 0 0 52 34 14
2017 OP 48 25 8 10 6 3 0 75 17 39
2017 OP-01 38 28 11 6 11 6 0 70 18 18
2017 OP-02 50 27 5 19 0 0 0 76 19 17
2014 OP 51 37 4 8 0 0 0 88 8 32
2014 OP-01 56 33 6 6 0 0 0 89 6 18

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 31 31 10 12 6 0 45 23 34
2018 OP-01 0 18 36 9 27 9 0 20 40 11
2018 OP-02 22 29 28 14 0 8 0 55 15 14
2017 OP 29 35 13 11 5 7 0 68 17 39
2017 OP-01 17 45 15 11 6 6 0 66 18 18
2017 OP-02 30 27 13 13 5 11 0 64 21 17
2014 OP 20 43 23 14 0 0 0 63 14 32
2014 OP-01 22 61 11 6 0 0 0 83 6 18
2011 OP 20 32 24 1 15 8 0 56 18 72
2011 OP-01 15 31 28 2 15 8 0 51 19 46

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 7 27 31 17 15 2 0 35 34 34
2018 OP-01 0 18 45 9 27 0 0 18 36 11
2018 OP-02 7 29 29 14 14 8 0 39 30 14
2017 OP 30 21 21 16 10 2 0 52 27 39
2017 OP-01 28 23 21 17 11 0 0 51 28 18
2017 OP-02 17 24 25 19 11 5 0 43 31 17
2014 OP 9 47 19 25 0 0 0 57 25 32
2014 OP-01 6 61 17 17 0 0 0 67 17 18
2011 OP 19 30 28 8 10 4 0 51 20 70
2011 OP-01 15 26 36 11 9 3 0 43 21 46
2008 OP 19 39 20 14 4 3 0 60 19 68
2008 OP-01 18 34 24 19 4 0 0 52 24 40

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 9 20 21 23 19 8 0 31 46 34
2018 OP-01 0 9 36 27 18 9 0 10 50 11
2018 OP-02 14 15 22 21 14 15 0 34 40 14
2017 OP 19 34 6 10 22 8 0 58 35 39
2017 OP-01 17 38 0 11 23 11 0 62 38 18
2017 OP-02 11 30 16 12 26 5 0 43 40 17
2014 OP 6 34 30 23 7 0 0 40 30 32
2014 OP-01 0 50 28 17 6 0 0 50 22 18
2011 OP 10 31 27 10 9 13 0 47 22 72
2011 OP-01 7 33 29 8 10 14 0 46 20 46
2008 OP 12 37 23 17 7 3 1 51 25 68
2008 OP-01 12 34 26 18 7 2 0 48 26 40

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 7 19 31 8 33 2 0 26 42 34
2018 OP-01 0 9 45 9 36 0 0 9 45 11
2018 OP-02 7 28 30 7 21 8 0 37 30 14
2017 OP 17 33 17 18 8 6 0 53 28 39
2017 OP-01 15 40 0 23 11 11 0 62 38 18
2017 OP-02 11 21 46 17 5 0 0 32 22 17
2014 OP 9 36 20 22 9 4 0 47 32 32
2014 OP-01 6 50 17 22 6 0 0 56 28 18
2011 OP 11 35 22 22 10 0 0 46 32 72
2011 OP-01 9 39 19 24 8 0 0 48 33 46
2008 OP 15 45 20 13 4 3 0 62 18 68
2008 OP-01 17 51 13 12 5 2 0 69 17 40
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 26 18 18 23 14 0 2 45 37 34
2018 OP-01 27 18 18 27 9 0 0 45 36 11
2018 OP-02 36 7 7 29 14 0 8 46 46 14
2017 OP 22 33 13 18 14 0 0 55 32 39
2017 OP-01 10 23 17 28 23 0 0 32 51 18
2017 OP-02 41 35 11 8 5 0 0 76 13 17
2014 OP 20 38 16 18 7 0 0 58 25 32
2014 OP-01 22 28 22 22 6 0 0 50 28 18
2011 OP 20 50 11 12 8 0 0 70 20 72
2011 OP-01 17 50 9 15 8 0 0 67 23 46

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 23 44 21 6 6 0 0 67 12 34
2018 OP-01 36 45 9 0 9 0 0 82 9 11
2018 OP-02 7 56 22 8 7 0 0 63 15 14
2017 OP 31 52 6 9 2 0 0 83 11 39
2017 OP-01 32 62 0 6 0 0 0 94 6 18
2017 OP-02 30 37 11 17 5 0 0 67 22 17

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 9 27 11 21 17 12 2 42 45 34
2018 OP-01 0 36 9 18 18 18 0 44 44 11
2018 OP-02 0 29 29 7 14 15 7 37 26 14
2017 OP 10 12 26 12 22 18 0 26 42 39
2017 OP-01 11 10 28 17 28 6 0 22 48 18
2017 OP-02 5 12 24 8 19 33 0 25 39 17
2014 OP 13 9 29 13 25 7 4 25 42 32
2014 OP-01 17 6 33 11 17 11 6 27 33 18

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 30 37 14 11 4 4 0 70 16 34
2018 OP-01 18 45 18 9 0 9 0 70 10 11
2018 OP-02 37 14 22 14 14 0 0 51 28 14
2017 OP 34 34 7 23 2 0 0 68 25 39
2017 OP-01 27 34 6 34 0 0 0 60 34 18
2017 OP-02 36 35 11 13 5 0 0 71 19 17
2014 OP 29 45 14 8 4 0 0 75 11 32
2014 OP-01 33 44 11 6 6 0 0 78 11 18
2011 OP 24 40 18 8 7 1 1 66 16 72
2011 OP-01 24 38 19 9 6 1 2 64 16 46
2008 OP 27 42 14 8 6 2 0 70 15 68
2008 OP-01 19 47 14 15 6 0 0 66 20 40

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 31 40 2 6 17 0 4 74 24 34
2018 OP-01 27 45 0 9 9 0 9 80 20 11
2018 OP-02 23 49 7 7 14 0 0 72 21 14
2017 OP 24 44 10 12 9 0 0 68 21 39
2017 OP-01 27 40 11 11 11 0 0 66 23 18
2017 OP-02 22 49 11 11 8 0 0 71 19 17
2014 OP 40 44 6 8 0 0 4 86 8 32
2014 OP-01 56 39 0 0 0 0 6 100 0 18
2011 OP 35 47 7 4 7 0 1 82 11 71
2011 OP-01 37 40 11 5 5 0 1 78 11 46
2008 OP 32 45 3 12 8 0 1 78 20 69
2008 OP-01 37 45 0 13 3 0 2 84 16 40

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 54 39 2 4 2 0 0 93 6 34
2018 OP-01 45 45 0 9 0 0 0 91 9 11
2018 OP-02 57 29 7 0 7 0 0 86 7 14
2017 OP 62 36 0 0 0 2 0 100 0 39
2017 OP-01 51 49 0 0 0 0 0 100 0 18
2017 OP-02 73 27 0 0 0 0 0 100 0 17
2014 OP 66 28 0 6 0 0 0 94 6 32
2014 OP-01 72 22 0 6 0 0 0 94 6 18
2011 OP 56 35 8 0 0 1 0 92 0 72
2011 OP-01 57 34 7 0 0 1 0 93 0 46
2008 OP 55 36 7 2 0 0 0 91 2 69
2008 OP-01 55 34 9 2 0 0 0 89 2 40

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 55 34 6 6 0 0 0 88 6 33
2018 OP-01 55 36 0 9 0 0 0 91 9 11
2018 OP-02 46 40 7 7 0 0 0 85 7 13
2017 OP 68 22 0 5 3 2 0 92 8 39
2017 OP-01 72 23 0 6 0 0 0 94 6 18
2017 OP-02 60 27 0 5 8 0 0 87 13 17
2014 OP 73 23 0 4 0 0 0 96 4 32
2014 OP-01 83 17 0 0 0 0 0 100 0 18
2011 OP 67 26 2 2 1 0 1 94 4 71
2011 OP-01 63 31 3 2 0 0 1 95 2 45
2008 OP 64 31 3 2 0 0 0 95 2 69
2008 OP-01 66 30 0 4 0 0 0 96 4 40

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 13 14 18 32 16 4 4 29 51 33
2018 OP-01 0 9 27 36 18 0 9 10 60 11
2018 OP-02 15 7 7 39 15 16 0 27 64 13
2017 OP 19 33 13 15 18 2 0 53 34 39
2017 OP-01 11 32 11 17 28 0 0 43 45 18
2017 OP-02 23 29 19 16 8 5 0 55 25 17
2014 OP 18 36 17 13 10 4 4 58 24 32
2014 OP-01 28 28 17 11 6 6 6 63 19 18
2011 OP 21 32 18 13 16 0 0 53 29 71
2011 OP-01 22 33 13 17 15 0 0 55 32 45
2008 OP 26 40 14 10 10 0 0 65 20 69
2008 OP-01 29 37 12 13 10 0 0 66 22 40

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 7 12 8 14 39 4 16 24 66 33
2018 OP-01 0 0 9 9 55 9 18 0 88 11
2018 OP-02 7 16 15 15 46 0 0 24 61 13
2017 OP 4 11 3 19 46 9 8 18 79 39
2017 OP-01 0 4 6 17 62 0 11 4 89 18
2017 OP-02 5 17 0 27 34 12 5 27 73 17
2014 OP 4 14 15 6 46 2 14 21 61 32
2014 OP-01 0 6 11 6 56 0 22 7 79 18
2011 OP 9 13 21 14 38 2 3 23 55 71
2011 OP-01 9 10 21 10 44 3 3 21 57 46
2008 OP 6 21 18 22 18 9 6 32 48 68
2008 OP-01 4 19 15 20 21 16 5 30 51 40

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 27 21 14 29 10 0 0 48 39 34
2018 OP-01 27 27 9 27 9 0 0 55 36 11
2018 OP-02 22 21 22 29 7 0 0 43 36 14
2017 OP 28 42 8 16 6 0 0 70 22 39
2017 OP-01 17 49 6 23 6 0 0 66 28 18
2017 OP-02 34 35 13 11 8 0 0 68 19 17
2014 OP 24 37 18 15 6 0 0 62 20 32
2014 OP-01 22 39 22 11 6 0 0 61 17 18
2011 OP 21 51 16 4 7 1 0 73 11 71
2011 OP-01 16 54 16 6 7 1 0 71 13 45

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 26 25 26 17 6 0 0 51 23 34
2018 OP-01 27 18 18 27 9 0 0 45 36 11
2018 OP-02 21 21 38 14 7 0 0 41 21 14
2017 OP 22 38 21 9 9 0 0 61 18 39
2017 OP-01 11 38 23 17 11 0 0 49 28 18
2017 OP-02 27 42 24 0 8 0 0 68 8 17
2014 OP 33 47 9 7 4 0 0 80 11 32
2014 OP-01 22 56 11 6 6 0 0 78 11 18

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 21 33 2 31 14 0 0 53 45 34
2018 OP-01 18 36 0 27 18 0 0 55 45 11
2018 OP-02 14 36 8 36 7 0 0 49 43 14
2017 OP 29 37 15 12 6 0 0 66 18 39
2017 OP-01 23 43 17 6 11 0 0 66 17 18
2017 OP-02 29 30 16 25 0 0 0 59 25 17
2014 OP 32 35 20 9 4 0 0 67 13 32
2014 OP-01 44 22 17 11 6 0 0 67 17 18
2011 OP 40 36 10 9 4 0 0 76 13 71
2011 OP-01 39 35 14 6 7 0 0 74 13 45

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 9 34 18 20 12 8 0 46 35 33
2018 OP-01 0 18 27 27 9 18 0 22 44 11
2018 OP-02 15 39 22 9 15 0 0 54 24 13
2017 OP 20 34 18 16 6 0 6 57 24 39
2017 OP-01 6 43 17 17 6 0 11 55 25 18
2017 OP-02 28 21 24 19 8 0 0 50 26 17

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 27 35 15 10 14 0 0 61 23 34
2018 OP-01 18 36 18 9 18 0 0 55 27 11
2018 OP-02 22 43 14 22 0 0 0 64 22 14
2017 OP 35 51 2 9 3 0 0 86 12 39
2017 OP-01 21 68 0 6 6 0 0 89 11 18
2017 OP-02 46 33 5 16 0 0 0 79 16 17
2014 OP 36 40 4 9 11 0 0 77 20 32
2014 OP-01 44 28 0 11 17 0 0 72 28 18
2011 OP 32 42 13 7 5 1 0 76 11 72
2011 OP-01 26 47 12 8 5 2 0 74 13 46

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 32 23 31 8 4 2 0 57 12 34
2018 OP-01 27 27 36 0 9 0 0 55 9 11
2018 OP-02 14 29 44 7 0 7 0 46 7 14
2017 OP 24 48 13 10 5 0 0 72 15 39
2017 OP-01 27 57 11 0 6 0 0 83 6 18
2017 OP-02 11 40 19 26 5 0 0 50 31 17
2014 OP 31 30 23 13 4 0 0 61 16 32
2014 OP-01 39 22 22 11 6 0 0 61 17 18
2011 OP 26 39 16 16 3 0 0 65 19 72
2011 OP-01 28 33 21 15 3 0 0 61 18 46
2008 OP 31 35 22 10 3 0 0 65 13 69
2008 OP-01 36 34 20 8 2 0 0 70 10 40

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 OP 6 64 31 34
2018 OP-01 0 64 36 11
2018 OP-02 23 63 14 14
2017 OP 7 69 25 39
2017 OP-01 0 72 28 18
2017 OP-02 13 62 25 17
2014 OP 13 55 33 32
2014 OP-01 6 67 28 18
2011 OP 18 58 24 72
2011 OP-01 20 62 18 46

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 OP 12 24 25 23 9999 16 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 46 41 10 2 2 0 0 86 4 34
2018 OP-01 55 36 9 0 0 0 0 91 0 11
2018 OP-02 21 57 8 7 7 0 0 78 14 14
2017 OP 45 37 4 9 3 2 0 83 13 39
2017 OP-01 49 40 0 6 6 0 0 89 11 18
2017 OP-02 43 29 11 17 0 0 0 73 17 17
2014 OP 39 51 4 6 0 0 0 91 6 32
2014 OP-01 44 56 0 0 0 0 0 100 0 18
2011 OP 36 50 6 4 2 1 1 88 6 72
2011 OP-01 34 47 9 4 3 1 1 83 8 46
2008 OP 50 43 3 4 0 0 0 93 4 69
2008 OP-01 43 47 5 5 0 0 0 90 5 40

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 49 12 16 4 2 0 68 20 33
2018 OP-01 9 64 9 18 0 0 0 73 18 11
2018 OP-02 31 37 15 7 0 9 0 75 8 13
2017 OP 29 43 15 5 5 3 0 74 10 39
2017 OP-01 21 45 17 6 6 6 0 70 12 18
2017 OP-02 35 37 17 5 5 0 0 73 11 17
2014 OP 40 33 15 9 4 0 0 73 13 32
2014 OP-01 56 33 0 6 6 0 0 89 11 18
2011 OP 31 36 14 10 7 2 0 68 18 70
2011 OP-01 34 33 12 13 7 0 0 67 21 44

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 6 18 39 28 7 0 2 36 25 33
2018 OP-01 0 0 50 40 10 0 0 50 0 10
2018 OP-02 7 22 29 29 7 0 7 38 31 14
2017 OP 3 18 34 27 14 4 0 43 22 39
2017 OP-01 6 23 17 38 17 0 0 55 28 18
2017 OP-02 0 16 54 12 13 5 0 26 17 17
2014 OP 0 6 28 32 22 6 7 62 6 31
2014 OP-01 0 6 17 28 33 6 11 73 7 18
2011 OP 7 26 29 19 16 1 3 36 34 69
2011 OP-01 6 33 23 24 13 1 0 37 40 46
2008 OP 7 22 31 18 17 2 5 37 31 69
2008 OP-01 7 25 28 19 18 0 3 38 33 40

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 4 21 41 23 9 0 2 33 25 34
2018 OP-01 0 9 64 18 9 0 0 27 9 11
2018 OP-02 7 21 38 28 0 0 7 30 30 14
2017 OP 8 7 50 21 13 0 2 34 16 39
2017 OP-01 11 6 51 21 11 0 0 32 17 18
2017 OP-02 5 12 53 19 11 0 0 30 17 17
2014 OP 4 15 28 16 26 4 7 47 21 32
2014 OP-01 6 6 22 22 28 6 11 60 13 18
2011 OP 12 15 26 20 21 3 3 44 28 70
2011 OP-01 13 18 25 21 20 3 0 42 32 46
2008 OP 7 16 17 34 21 5 1 58 24 69
2008 OP-01 6 20 19 28 20 6 0 52 28 40

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 12 30 23 24 5 4 2 31 45 33
2018 OP-01 10 10 30 40 10 0 0 50 20 10
2018 OP-02 14 28 38 14 0 0 7 15 44 14
2017 OP 7 23 28 30 10 2 0 40 31 39
2017 OP-01 6 23 23 38 11 0 0 49 28 18
2017 OP-02 11 24 30 25 11 0 0 35 35 17
2014 OP 7 15 27 22 15 4 11 43 26 32
2014 OP-01 6 11 22 28 17 6 11 53 20 18
2011 OP 15 12 27 19 13 2 13 37 31 70
2011 OP-01 16 12 28 21 15 3 5 39 31 45
2008 OP 12 13 29 26 11 6 1 41 28 69
2008 OP-01 14 18 29 23 9 8 0 35 34 40

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 4 14 20 34 25 0 2 61 19 33
2018 OP-01 0 10 20 50 20 0 0 70 10 10
2018 OP-02 0 15 44 21 14 0 7 37 16 14
2017 OP 6 2 20 31 35 2 3 70 9 39
2017 OP-01 11 0 11 23 49 0 6 76 12 18
2017 OP-02 0 6 32 38 24 0 0 62 6 17
2014 OP 0 0 26 32 30 4 7 70 0 31
2014 OP-01 0 0 12 35 35 6 12 86 0 17
2011 OP 3 13 20 35 19 3 8 60 18 70
2011 OP-01 4 14 18 36 18 3 8 60 20 46
2008 OP 7 10 22 36 21 2 3 60 18 69
2008 OP-01 4 15 23 31 24 0 3 57 19 40

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 16 26 26 14 14 0 4 29 44 33
2018 OP-01 10 20 40 20 10 0 0 30 30 10
2018 OP-02 22 21 36 7 0 0 15 8 50 14
2017 OP 16 40 7 21 13 0 2 35 58 39
2017 OP-01 17 45 6 11 21 0 0 32 62 18
2017 OP-02 19 42 11 22 5 0 0 27 62 17
2014 OP 26 18 30 0 15 4 7 17 49 32
2014 OP-01 28 11 33 0 11 6 11 13 47 18
2011 OP 14 30 20 13 15 1 7 30 48 71
2011 OP-01 19 32 19 12 14 0 4 27 53 46
2008 OP 13 25 26 13 18 2 3 33 40 69
2008 OP-01 15 29 31 10 14 0 2 24 44 40

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 4 18 22 22 30 0 4 54 23 33
2018 OP-01 0 0 30 30 40 0 0 70 0 10
2018 OP-02 7 37 21 21 0 0 15 24 51 14
2017 OP 6 17 21 21 28 6 0 52 25 39
2017 OP-01 6 11 28 23 32 0 0 55 17 18
2017 OP-02 8 30 11 19 27 5 0 49 40 17
2014 OP 0 16 19 27 28 4 7 61 18 32
2014 OP-01 0 17 11 28 28 6 11 67 20 18
2011 OP 5 16 22 28 17 3 9 51 24 70
2011 OP-01 8 14 18 36 20 1 2 58 23 46
2008 OP 3 14 27 16 30 3 7 51 19 69
2008 OP-01 5 17 34 15 25 3 0 41 23 40

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 13 16 39 12 14 4 2 27 32 33
2018 OP-01 0 20 50 10 10 10 0 22 22 10
2018 OP-02 34 7 37 15 0 0 7 16 44 14
2017 OP 13 14 27 28 11 2 6 42 29 39
2017 OP-01 6 11 27 34 17 0 6 54 18 18
2017 OP-02 26 21 22 25 5 0 0 30 48 17
2014 OP 9 17 23 25 8 4 14 40 32 32
2014 OP-01 6 6 22 33 6 6 22 54 15 18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 26 35 10 14 12 4 0 64 26 34
2018 OP-01 9 45 9 18 9 9 0 60 30 11
2018 OP-02 36 29 7 22 7 0 0 64 29 14
2017 OP 28 40 7 17 5 3 0 70 23 39
2017 OP-01 15 51 0 28 6 0 0 66 34 18
2017 OP-02 34 29 19 5 5 8 0 68 12 17
2014 OP 31 35 17 10 7 0 0 66 17 32
2014 OP-01 33 39 17 0 11 0 0 72 11 18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 40 31 14 9 6 0 0 71 15 34
2018 OP-01 27 36 18 9 9 0 0 64 18 11
2018 OP-02 57 15 7 21 0 0 0 72 21 14
2017 OP 29 50 8 8 5 0 0 79 13 39
2017 OP-01 23 60 0 11 6 0 0 83 17 18
2017 OP-02 34 35 21 5 5 0 0 68 11 17
2014 OP 40 38 16 6 0 0 0 78 6 32
2014 OP-01 44 39 17 0 0 0 0 83 0 18

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 34 41 15 6 4 0 0 75 10 34
2018 OP-01 27 64 0 9 0 0 0 91 9 11
2018 OP-02 36 36 29 0 0 0 0 71 0 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 25 35 25 4 8 4 0 62 12 34
2018 OP-01 18 27 36 0 9 9 0 50 10 11
2018 OP-02 30 43 21 7 0 0 0 72 7 14
2017 OP 42 35 12 0 3 8 0 84 3 39
2017 OP-01 28 32 23 0 6 11 0 68 6 18
2017 OP-02 52 42 0 0 0 5 0 100 0 17
2014 OP 40 34 23 0 0 4 0 76 0 32
2014 OP-01 50 22 22 0 0 6 0 76 0 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 26 23 21 15 6 8 0 54 23 34
2018 OP-01 9 18 36 9 9 18 0 33 22 11
2018 OP-02 52 28 7 14 0 0 0 79 14 14
2017 OP 30 52 9 2 3 3 0 85 6 39
2017 OP-01 23 60 6 0 6 6 0 88 6 18
2017 OP-02 30 48 16 6 0 0 0 78 6 17
2014 OP 51 32 10 7 0 0 0 83 7 32
2014 OP-01 67 17 11 6 0 0 0 83 6 18
2011 OP 32 39 12 5 7 5 1 75 13 72
2011 OP-01 28 40 14 6 5 3 2 72 13 46

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 30 43 10 11 6 0 0 73 17 34
2018 OP-01 9 64 9 9 9 0 0 73 18 11
2018 OP-02 49 30 7 14 0 0 0 79 14 14
2017 OP 46 46 3 2 3 0 0 92 5 39
2017 OP-01 34 60 0 0 6 0 0 94 6 18
2017 OP-02 55 32 8 5 0 0 0 87 5 17
2014 OP 60 30 10 0 0 0 0 90 0 32
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 37 42 16 4 2 0 0 79 6 72
2011 OP-01 29 49 15 3 3 0 0 79 6 46
2008 OP 41 44 9 4 2 0 0 85 6 68
2008 OP-01 37 45 11 7 0 0 0 82 7 40

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 13 35 19 12 8 6 8 55 23 34
2018 OP-01 0 36 18 18 9 9 9 44 33 11
2018 OP-02 15 28 29 0 7 7 15 54 9 14
2017 OP 22 39 20 3 12 4 0 63 16 39
2017 OP-01 21 28 23 6 23 0 0 49 28 18
2017 OP-02 23 45 21 0 0 11 0 76 0 17
2014 OP 26 25 22 17 4 4 4 55 22 32
2014 OP-01 28 33 11 11 6 6 6 69 19 18

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 21 42 10 10 14 0 4 65 25 33
2018 OP-01 9 45 18 18 0 0 9 60 20 11
2018 OP-02 46 39 7 0 7 0 0 85 7 13
2017 OP 33 51 9 5 0 2 0 86 5 39
2017 OP-01 15 62 17 6 0 0 0 77 6 18
2017 OP-02 49 41 0 5 0 5 0 94 6 17
2014 OP 37 45 4 14 0 0 0 82 14 32
2014 OP-01 33 50 0 17 0 0 0 83 17 18
2011 OP 45 24 10 3 9 7 2 75 13 70
2011 OP-01 44 28 6 5 9 6 2 78 15 45
2008 OP 36 38 11 4 8 3 0 77 12 68
2008 OP-01 39 45 8 2 3 2 0 87 5 40

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 26 40 22 8 4 0 0 66 12 33
2018 OP-01 9 45 27 9 9 0 0 55 18 11
2018 OP-02 54 16 22 7 0 0 0 70 7 13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 36 19 8 24 2 0 48 33 33
2018 OP-01 0 45 27 9 18 0 0 45 27 11
2018 OP-02 22 15 30 0 24 9 0 41 26 13
2017 OP 15 22 23 14 9 17 0 45 28 39
2017 OP-01 0 27 28 17 17 11 0 30 38 18
2017 OP-02 27 11 21 13 0 27 0 52 18 17
2014 OP 31 22 17 18 7 6 0 56 27 32
2014 OP-01 39 22 11 11 11 6 0 65 24 18
2011 OP 21 27 16 10 14 12 0 55 27 72
2011 OP-01 12 35 16 9 15 13 0 54 28 46

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 OP 17 83 34

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 8 30 16 10 10 17 8 51 27 33
2018 OP-01 0 40 30 10 10 10 0 44 22 10
2018 OP-02 16 21 14 0 7 43 0 64 12 14
2017 OP 15 22 26 2 3 32 0 55 7 39
2017 OP-01 10 34 23 0 6 28 0 61 8 18
2017 OP-02 13 5 36 5 0 40 0 31 9 17
2014 OP 18 29 13 0 6 27 7 72 8 32
2014 OP-01 22 33 6 0 6 28 6 83 8 18

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 26 35 19 6 10 5 0 63 16 34
2018 OP-01 18 36 27 9 9 0 0 55 18 11
2018 OP-02 23 43 14 0 7 14 0 76 8 14
2017 OP 24 45 15 6 7 2 0 71 14 39
2017 OP-01 10 73 11 0 6 0 0 83 6 18
2017 OP-02 33 11 24 17 11 5 0 46 29 17
2014 OP 34 38 11 8 4 6 0 77 12 32
2014 OP-01 44 39 6 0 6 6 0 88 6 18
2011 OP 31 31 23 6 5 5 0 64 12 72
2011 OP-01 27 32 23 6 4 8 0 64 11 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 20 21 19 8 8 20 4 54 21 34
2018 OP-01 9 27 36 0 9 18 0 44 11 11
2018 OP-02 30 7 14 7 0 43 0 64 12 14
2017 OP 17 20 19 2 3 38 0 61 8 39
2017 OP-01 15 28 23 0 6 28 0 61 8 18
2017 OP-02 5 14 19 5 0 57 0 45 12 17
2014 OP 22 13 10 6 0 31 18 68 13 32
2014 OP-01 28 17 0 6 0 22 28 89 11 18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 31 15 8 14 11 0 59 24 34
2018 OP-01 18 27 27 9 9 9 0 50 20 11
2018 OP-02 23 29 14 7 7 21 0 65 17 14
2017 OP 40 31 18 2 3 6 0 75 5 39
2017 OP-01 32 45 17 0 6 0 0 77 6 18
2017 OP-02 36 19 24 5 0 16 0 65 6 17
2014 OP 34 26 9 7 4 20 0 75 13 32
2014 OP-01 44 22 0 6 6 22 0 86 14 18
2011 OP 39 30 16 5 1 8 0 76 7 72
2011 OP-01 35 34 17 5 0 10 0 77 5 46
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 52 20 10 7 7 4 0 74 16 34
2018 OP-01 45 27 9 0 9 9 0 80 10 11
2018 OP-02 43 8 22 14 14 0 0 51 28 14
2017 OP 47 22 5 3 12 11 0 77 17 39
2017 OP-01 38 17 6 0 23 17 0 66 27 18
2017 OP-02 47 35 5 8 0 5 0 86 8 17

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 46 14 10 6 1 0 69 17 33
2018 OP-01 20 60 0 10 10 0 0 80 20 10
2018 OP-02 36 36 22 7 0 0 0 71 7 14
2017 OP 26 47 5 16 6 0 0 73 22 39
2017 OP-01 23 49 6 17 6 0 0 72 23 18
2017 OP-02 28 40 5 19 8 0 0 68 26 17

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 14 52 8 6 20 0 0 66 26 33
2018 OP-01 0 70 0 10 20 0 0 70 30 10
2018 OP-02 37 21 15 7 21 0 0 57 28 14
2017 OP 11 42 22 16 8 0 0 53 24 39
2017 OP-01 10 45 28 11 6 0 0 55 17 18
2017 OP-02 5 35 19 27 13 0 0 41 40 17

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 11 17 19 16 37 0 0 28 52 34
2018 OP-01 9 9 27 27 27 0 0 18 55 11
2018 OP-02 8 28 29 15 21 0 0 36 36 14
2017 OP 20 24 15 12 28 2 0 44 40 39
2017 OP-01 21 11 11 17 40 0 0 32 57 18
2017 OP-02 16 46 13 8 17 0 0 62 25 17

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 18 20 23 20 19 0 0 38 39 34
2018 OP-01 9 18 27 27 18 0 0 27 45 11
2018 OP-02 21 0 29 30 21 0 0 21 51 14
2017 OP 6 23 45 12 12 0 2 30 25 38
2017 OP-01 4 17 57 11 11 0 0 21 23 18
2017 OP-02 6 31 26 17 15 0 6 39 34 16

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 21 25 30 18 2 0 4 48 20 34
2018 OP-01 18 18 27 27 0 0 9 40 30 11
2018 OP-02 21 36 37 7 0 0 0 56 7 14
2017 OP 45 26 13 6 5 0 5 74 12 39
2017 OP-01 43 23 11 11 6 0 6 70 18 18
2017 OP-02 40 30 19 0 6 0 5 74 7 17

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 18 22 27 10 19 0 4 42 30 34
2018 OP-01 9 18 45 9 9 0 9 30 20 11
2018 OP-02 21 23 14 22 21 0 0 44 43 14
2017 OP 6 33 19 21 18 2 0 40 40 39
2017 OP-01 4 23 23 28 23 0 0 27 51 18
2017 OP-02 11 37 19 16 17 0 0 48 33 17

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 52 25 4 4 4 0 12 87 8 34
2018 OP-01 64 9 0 0 9 0 18 89 11 11
2018 OP-02 57 14 0 14 0 0 15 84 16 14
2017 OP 55 26 3 3 0 0 13 93 4 38
2017 OP-01 43 34 6 6 0 0 11 87 6 18
2017 OP-02 62 21 0 0 0 0 18 100 0 16

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 34 21 21 10 14 0 0 55 24 34
2018 OP-01 27 36 0 18 18 0 0 64 36 11
2018 OP-02 36 21 37 0 7 0 0 56 7 14
2017 OP 35 23 25 11 6 0 0 58 17 37
2017 OP-01 24 19 38 6 13 0 0 43 19 16
2017 OP-02 41 33 8 19 0 0 0 74 19 17

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 22 21 29 14 13 0 0 44 27 34
2018 OP-01 18 27 45 0 9 0 0 45 9 11
2018 OP-02 21 22 22 15 21 0 0 43 36 14
2017 OP 18 40 21 12 9 0 0 58 21 36
2017 OP-01 0 46 27 14 14 0 0 46 27 15
2017 OP-02 21 42 19 13 5 0 0 63 19 17

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 17 45 16 11 8 0 4 64 20 34
2018 OP-01 9 55 18 9 0 0 9 70 10 11
2018 OP-02 14 43 30 14 0 0 0 56 14 14
2017 OP 20 44 26 3 6 0 0 64 10 37
2017 OP-01 17 45 19 6 13 0 0 62 19 16
2017 OP-02 13 46 41 0 0 0 0 59 0 17

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 24 39 14 10 10 0 4 66 20 34
2018 OP-01 18 45 18 9 0 0 9 70 10 11
2018 OP-02 28 36 23 7 7 0 0 63 14 14
2017 OP 25 50 14 5 5 0 0 75 11 37
2017 OP-01 24 51 13 6 6 0 0 75 13 16
2017 OP-02 26 44 19 5 5 0 0 71 11 17

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 27 44 10 14 0 0 6 75 14 34
2018 OP-01 27 45 9 9 0 0 9 80 10 11
2018 OP-02 7 49 15 22 0 0 7 60 23 14
2017 OP 35 37 21 3 3 0 0 72 6 37
2017 OP-01 49 32 6 6 6 0 0 81 13 16
2017 OP-02 19 46 35 0 0 0 0 65 0 17

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 32 25 21 10 11 0 0 58 21 34
2018 OP-01 36 27 9 18 9 0 0 64 27 11
2018 OP-02 14 14 51 8 14 0 0 28 22 14
2017 OP 34 26 21 15 5 0 0 59 20 39
2017 OP-01 28 32 17 17 6 0 0 60 23 18
2017 OP-02 33 16 30 16 5 0 0 49 21 17

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 57 20 14 0 8 0 2 78 8 34
2018 OP-01 64 18 0 0 18 0 0 82 18 11
2018 OP-02 64 22 7 0 0 0 7 93 0 14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 64 15 6 4 8 0 4 82 12 34
2018 OP-01 64 9 0 0 18 0 9 80 20 11
2018 OP-02 59 28 7 7 0 0 0 86 7 14
2017 OP 66 24 2 0 3 0 5 95 3 39
2017 OP-01 57 32 0 0 6 0 6 94 6 18
2017 OP-02 71 19 5 0 0 0 5 94 0 17

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 54 23 20 2 0 0 2 78 2 34
2018 OP-01 64 9 27 0 0 0 0 73 0 11
2018 OP-02 51 29 7 7 0 0 7 85 7 14
2017 OP 50 39 6 0 5 0 0 89 5 39
2017 OP-01 34 49 11 0 6 0 0 83 6 18
2017 OP-02 67 27 0 0 5 0 0 95 5 17

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 50 17 21 2 8 0 2 68 10 34
2018 OP-01 45 18 18 0 18 0 0 64 18 11
2018 OP-02 52 21 21 0 0 0 7 78 0 14
2017 OP 57 12 17 5 6 0 3 71 11 39
2017 OP-01 49 11 17 6 11 0 6 64 18 18
2017 OP-02 58 16 21 5 0 0 0 74 5 17

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 43 8 4 0 0 0 45 93 0 33
2018 OP-01 45 9 0 0 0 0 45 100 0 11
2018 OP-02 31 0 0 0 0 0 69 100 0 13
2017 OP 50 5 0 0 3 0 42 95 5 39
2017 OP-01 32 6 0 0 6 0 57 87 13 18
2017 OP-02 73 0 0 0 0 0 27 100 0 17

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 44 31 10 4 0 0 11 85 4 34
2018 OP-01 55 18 9 0 0 0 18 89 0 11
2018 OP-02 43 37 7 0 0 0 14 92 0 14
2017 OP 69 14 7 0 3 0 6 89 3 39
2017 OP-01 60 17 6 0 6 0 11 87 6 18
2017 OP-02 75 13 12 0 0 0 0 88 0 17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 75 10 4 2 4 0 6 89 6 34
2018 OP-01 64 9 9 0 9 0 9 80 10 11
2018 OP-02 78 7 0 8 0 0 7 91 9 14
2017 OP 85 10 0 0 0 0 5 100 0 39
2017 OP-01 83 11 0 0 0 0 6 100 0 18
2017 OP-02 89 5 0 0 0 0 5 100 0 17

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 39 38 12 2 4 0 6 81 6 34
2018 OP-01 45 36 9 0 0 0 9 90 0 11
2018 OP-02 45 41 0 7 0 0 7 93 7 14
2017 OP 60 23 14 0 0 0 3 85 0 39
2017 OP-01 55 17 23 0 0 0 6 76 0 18
2017 OP-02 58 37 5 0 0 0 0 95 0 17

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 12 38 32 14 4 0 0 50 17 34
2018 OP-01 9 55 27 0 9 0 0 64 9 11
2018 OP-02 0 22 64 14 0 0 0 22 14 14
2017 OP 5 48 40 4 3 0 0 53 7 39
2017 OP-01 10 57 28 0 6 0 0 66 6 18
2017 OP-02 0 27 61 12 0 0 0 27 12 17

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 12 26 24 36 2 0 0 38 38 33
2018 OP-01 9 27 18 45 0 0 0 45 36 11
2018 OP-02 14 44 29 7 7 0 0 14 57 14
2017 OP 3 15 52 23 5 0 2 28 19 39
2017 OP-01 6 11 43 40 0 0 0 40 17 18
2017 OP-02 0 25 65 5 5 0 0 11 25 17
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 4 24 16 23 29 4 0 4 96 34
2018 OP-01 9 18 18 45 9 0 0 9 91 11
2018 OP-02 0 34 16 14 21 15 0 0 100 14
2017 OP 24 33 20 6 15 2 0 24 76 39
2017 OP-01 32 17 28 11 11 0 0 32 68 18
2017 OP-02 11 58 8 0 23 0 0 11 89 17

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 OP 19 31
2018 OP-01 10 10
2018 OP-02 24 12
2017 OP 15 29
2017 OP-01 25 12
2017 OP-02 6 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 OP 53 31
2018 OP-01 50 10
2018 OP-02 68 12
2017 OP 27 29
2017 OP-01 25 12
2017 OP-02 26 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 OP 29 31
2018 OP-01 40 10
2018 OP-02 16 12
2017 OP 12 29
2017 OP-01 25 12
2017 OP-02 0 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 OP 21 31
2018 OP-01 0 10
2018 OP-02 32 12
2017 OP 29 29
2017 OP-01 25 12
2017 OP-02 30 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 OP 10 31
2018 OP-01 10 10
2018 OP-02 8 12
2017 OP 4 29
2017 OP-01 8 12
2017 OP-02 0 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 OP 52 31
2018 OP-01 60 10
2018 OP-02 50 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 OP 23 31
2018 OP-01 10 10
2018 OP-02 24 12
2017 OP 57 29
2017 OP-01 50 12
2017 OP-02 72 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 OP 8 28 28 4 6 26 30
2018 OP-01 0 40 30 10 10 10 10
2018 OP-02 9 37 26 0 9 19 11
2017 OP 13 58 21 5 0 3 29
2017 OP-01 8 75 17 0 0 0 12
2017 OP-02 12 47 28 6 0 7 15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 OP 24 76 31
2018 OP-01 20 80 10
2018 OP-02 51 49 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 29 4 29 5 24 0 10 36 32 34
2018 OP-01 18 0 55 0 18 0 9 20 20 11
2018 OP-02 37 14 22 21 0 0 7 54 22 14

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 9 12 25 10 33 1 9 23 49 31
2018 OP-01 20 0 20 20 40 0 0 20 60 10
2018 OP-02 0 34 26 8 32 0 0 34 40 12
2017 OP 4 40 5 15 25 0 11 49 45 29
2017 OP-01 0 58 0 25 17 0 0 58 42 12
2017 OP-02 9 25 12 0 37 0 18 41 45 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OP 4 11 17 25 38 1 4 16 66 31
2018 OP-01 10 0 20 30 40 0 0 10 70 10
2018 OP-02 0 18 18 32 32 0 0 18 65 12
2017 OP 0 14 13 24 41 0 9 15 71 29
2017 OP-01 0 17 8 25 50 0 0 17 75 12
2017 OP-02 0 12 19 21 37 0 12 14 65 15
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