2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - OM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 37 47 13 0 3 0 0 84 3 31
2018 OM-03 36 46 11 0 7 0 0 82 7 15
2017 OM 37 48 8 4 3 0 0 85 7 27
2017 OM-02 39 53 0 8 0 0 0 92 8 13
2014 OM 24 40 21 9 6 0 0 64 15 43
2014 OM-02 33 19 37 0 11 0 0 53 11 12
2014 OM-03 18 58 11 13 0 0 0 76 13 21
2011 OM 37 36 12 8 7 0 0 73 15 70
2011 OM-02 54 23 4 12 7 0 0 77 19 27
2011 OM-03 18 40 29 4 8 0 0 59 13 25
2011 OM-04 32 53 0 8 7 0 0 85 15 13
2008 OM 38 38 12 8 4 0 0 76 12 77
2008 OM-02 25 52 11 4 8 0 0 77 12 28
2008 OM-03 37 29 15 15 4 0 0 66 19 26
2008 OM-04 61 27 6 6 0 0 0 88 6 17

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 32 46 10 12 0 0 0 78 12 31
2018 OM-03 37 40 13 10 0 0 0 77 10 15
2017 OM 24 44 13 9 11 0 0 68 19 27
2017 OM-02 37 39 0 8 15 0 0 77 23 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 54 32 14 0 0 0 0 86 0 31
2018 OM-03 48 38 14 0 0 0 0 86 0 15
2017 OM 53 36 8 0 3 0 0 89 3 27
2017 OM-02 60 32 8 0 0 0 0 92 0 13
2014 OM 69 21 6 2 2 0 0 90 4 43
2014 OM-02 88 7 0 0 5 0 0 95 5 12
2014 OM-03 61 34 5 0 0 0 0 95 0 21
2011 OM 56 30 8 6 1 0 0 85 7 70
2011 OM-02 59 29 4 8 0 0 0 88 8 27
2011 OM-03 43 33 16 8 0 0 0 76 8 25
2011 OM-04 64 29 0 0 7 0 0 93 7 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 40 49 6 4 0 0 0 90 4 31
2018 OM-03 43 44 13 0 0 0 0 87 0 15
2017 OM 42 43 8 4 3 0 0 85 7 27
2017 OM-02 47 37 8 8 0 0 0 85 8 13
2014 OM 28 53 9 6 4 0 0 82 10 43
2014 OM-02 40 49 5 0 5 0 0 89 5 12
2014 OM-03 22 62 11 5 0 0 0 84 5 21
2011 OM 39 40 12 8 1 0 0 79 9 69
2011 OM-02 55 26 11 8 0 0 0 81 8 27
2011 OM-03 26 48 17 9 0 0 0 75 9 24
2011 OM-04 24 53 8 8 7 0 0 77 15 13
2008 OM 36 42 13 6 3 0 0 78 9 77
2008 OM-02 28 46 18 9 0 0 0 73 9 28
2008 OM-03 33 48 7 4 8 0 0 81 12 26
2008 OM-04 54 21 19 6 0 0 0 75 6 17

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 20 44 23 0 12 0 0 65 12 31
2018 OM-03 23 47 19 0 12 0 0 69 12 15
2017 OM 43 25 17 3 12 0 0 67 16 27
2017 OM-02 44 22 18 0 15 0 0 66 15 13
2014 OM 17 38 22 9 13 2 0 56 22 43
2014 OM-02 28 56 5 5 0 5 0 89 6 12
2014 OM-03 18 30 25 4 23 0 0 48 26 21
2011 OM 20 38 24 10 7 1 0 59 17 70
2011 OM-02 33 26 23 13 4 0 0 60 17 27
2011 OM-03 6 40 29 13 12 0 0 46 24 25
2011 OM-04 17 53 17 0 7 7 0 75 7 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 16 59 13 3 9 0 0 75 12 31
2018 OM-03 14 63 11 5 7 0 0 76 12 15
2017 OM 40 29 13 5 13 0 0 69 18 27
2017 OM-02 46 20 18 0 15 0 0 66 15 13
2014 OM 27 30 20 10 13 0 0 57 23 43
2014 OM-02 42 42 5 11 0 0 0 84 11 12
2014 OM-03 23 29 21 4 23 0 0 52 26 21
2011 OM 21 42 14 17 5 0 0 63 23 70
2011 OM-02 40 23 19 11 7 0 0 64 17 27
2011 OM-03 6 48 13 29 4 0 0 55 33 25
2011 OM-04 8 70 0 15 7 0 0 79 21 13
2008 OM 19 51 19 4 6 0 0 71 10 78
2008 OM-02 18 45 26 0 10 0 0 63 10 28
2008 OM-03 7 70 9 7 8 0 0 76 15 27
2008 OM-04 43 29 22 6 0 0 0 72 6 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 17 45 25 4 6 3 0 64 10 31
2018 OM-03 16 54 24 0 7 0 0 70 7 15
2017 OM 36 20 29 0 10 5 0 60 10 27
2017 OM-02 50 27 15 0 8 0 0 77 8 13
2014 OM 24 30 17 7 15 3 3 58 25 43
2014 OM-02 37 47 0 0 5 11 0 94 6 12
2014 OM-03 22 26 21 5 18 0 8 52 25 21
2011 OM 24 24 14 13 18 6 0 52 33 70
2011 OM-02 30 19 11 12 14 13 0 57 30 27
2011 OM-03 11 23 16 16 30 4 0 36 47 25
2011 OM-04 24 39 15 15 7 0 0 63 22 13
2008 OM 23 35 16 13 10 4 0 60 23 78
2008 OM-02 15 37 14 11 15 7 0 57 28 28
2008 OM-03 14 36 22 15 13 0 0 50 28 27
2008 OM-04 43 35 6 11 0 6 0 83 11 17
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 34 41 11 6 4 0 5 79 10 31
2018 OM-03 39 34 14 4 0 0 9 80 5 15
2017 OM 41 19 17 13 10 0 0 60 22 27
2017 OM-02 35 23 26 0 15 0 0 58 15 13
2014 OM 19 25 31 11 9 3 2 47 21 43
2014 OM-02 30 12 37 5 5 5 5 47 12 12
2014 OM-03 16 38 23 9 10 4 0 57 20 21
2011 OM 33 32 12 7 12 3 0 67 20 69
2011 OM-02 37 35 0 11 17 0 0 72 28 27
2011 OM-03 24 37 18 4 9 9 0 66 15 24
2011 OM-04 33 22 24 8 13 0 0 55 21 13
2008 OM 32 41 6 2 10 5 3 80 12 78
2008 OM-02 26 48 8 5 10 0 3 77 16 28
2008 OM-03 32 33 6 0 17 11 0 74 19 27
2008 OM-04 47 40 7 0 0 0 6 92 0 17

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 44 35 7 6 4 0 5 82 10 31
2018 OM-03 54 26 7 4 0 0 9 87 5 15
2017 OM 37 36 0 27 0 0 0 73 27 27
2017 OM-02 35 33 0 31 0 0 0 69 31 13
2014 OM 17 27 11 30 11 3 0 46 42 43
2014 OM-02 18 35 0 42 0 5 0 56 44 12
2014 OM-03 25 26 18 13 15 4 0 53 29 21
2011 OM 30 40 10 7 10 3 0 73 17 70
2011 OM-02 33 43 7 8 10 0 0 76 18 27
2011 OM-03 26 45 8 0 13 8 0 77 14 25
2011 OM-04 17 39 22 15 7 0 0 56 22 13
2008 OM 37 38 6 5 11 0 2 77 16 78
2008 OM-02 33 38 11 5 14 0 0 70 19 28
2008 OM-03 33 44 3 4 16 0 0 78 20 27
2008 OM-04 53 29 7 11 0 0 0 82 11 17

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 49 30 7 6 4 0 5 83 10 31
2018 OM-03 59 21 7 4 0 0 9 88 5 15
2017 OM 41 25 14 20 0 0 0 66 20 27
2017 OM-02 35 18 23 23 0 0 0 54 23 13
2014 OM 26 26 9 28 10 0 0 52 38 43
2014 OM-02 42 0 0 47 11 0 0 42 58 12
2014 OM-03 24 45 13 9 10 0 0 68 19 21

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 14 54 19 4 6 0 3 71 10 31
2018 OM-03 14 59 14 0 7 0 7 78 7 15
2017 OM 23 39 7 12 6 12 0 71 21 27
2017 OM-02 29 13 15 8 8 27 0 58 21 13
2014 OM 14 28 31 9 6 13 0 47 17 43
2014 OM-02 12 54 18 5 0 11 0 75 6 12
2014 OM-03 16 11 43 5 5 20 0 34 13 21
2011 OM 13 28 26 9 9 14 0 49 21 70
2011 OM-02 25 8 19 11 18 18 0 40 36 27
2011 OM-03 0 28 39 13 0 20 0 35 16 25
2011 OM-04 8 65 14 0 13 0 0 73 13 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 4 56 29 4 8 0 0 59 12 31
2018 OM-03 0 61 32 0 7 0 0 61 7 15
2017 OM 15 40 27 7 11 0 0 55 18 27
2017 OM-02 24 19 42 8 8 0 0 43 15 13
2014 OM 8 35 19 24 11 3 0 45 36 43
2014 OM-02 12 60 12 5 5 5 0 76 11 12
2014 OM-03 4 31 21 28 13 4 0 36 42 21
2011 OM 13 34 22 16 12 4 0 48 29 70
2011 OM-02 29 23 9 20 13 6 0 56 35 27
2011 OM-03 0 40 20 20 16 4 0 41 38 25
2011 OM-04 8 40 45 0 7 0 0 48 7 13
2008 OM 11 39 22 11 14 2 1 51 26 78
2008 OM-02 6 44 28 8 10 0 3 52 19 28
2008 OM-03 3 28 24 12 30 3 0 33 42 27
2008 OM-04 29 42 17 11 0 0 0 72 11 17

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 4 46 29 14 8 0 0 50 22 31
2018 OM-03 0 48 32 13 7 0 0 48 19 15
2017 OM 8 39 26 4 15 9 0 51 20 27
2017 OM-02 0 42 24 8 8 19 0 52 19 13
2014 OM 5 32 22 17 16 9 0 40 36 43
2014 OM-02 7 60 12 5 5 11 0 75 12 12
2014 OM-03 0 27 28 19 15 11 0 30 38 21
2011 OM 4 30 24 17 15 9 0 38 35 70
2011 OM-02 7 42 15 5 18 13 0 56 26 27
2011 OM-03 0 16 39 24 12 9 0 18 39 25
2011 OM-04 8 31 8 31 15 7 0 42 49 13
2008 OM 5 23 23 23 12 12 1 32 41 78
2008 OM-02 3 31 24 15 12 12 3 40 31 28
2008 OM-03 0 7 27 35 19 11 0 8 61 27
2008 OM-04 19 35 18 17 6 5 0 57 24 17

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 6 53 12 21 8 0 0 59 29 31
2018 OM-03 0 68 13 13 7 0 0 68 19 15
2017 OM 7 43 22 4 16 7 0 54 22 27
2017 OM-02 14 36 15 0 18 16 0 60 22 13
2014 OM 8 22 30 22 14 3 0 31 37 43
2014 OM-02 12 30 47 0 5 5 0 44 6 12
2014 OM-03 4 27 25 21 19 4 0 32 42 21
2011 OM 10 35 19 19 13 3 0 47 34 69
2011 OM-02 23 21 18 20 17 0 0 45 37 27
2011 OM-03 0 51 20 18 8 3 0 53 26 24
2011 OM-04 8 39 8 22 13 9 0 52 39 13
2008 OM 12 32 13 21 14 8 0 47 38 78
2008 OM-02 16 37 12 12 15 7 0 57 30 28
2008 OM-03 4 22 11 40 21 3 0 26 63 27
2008 OM-04 23 36 18 12 6 5 0 63 19 17
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 33 41 13 11 2 0 0 74 13 31
2018 OM-03 56 26 14 0 4 0 0 82 4 15
2017 OM 32 41 13 11 4 0 0 73 14 27
2017 OM-02 24 45 8 15 8 0 0 69 23 13
2014 OM 11 36 17 26 10 0 0 47 36 43
2014 OM-02 25 18 11 42 5 0 0 42 47 12
2014 OM-03 8 47 25 8 13 0 0 55 20 21
2011 OM 22 38 10 15 13 2 0 60 29 70
2011 OM-02 25 23 5 29 17 0 0 49 47 27
2011 OM-03 18 41 19 8 8 4 0 62 18 25
2011 OM-04 8 65 7 0 20 0 0 73 20 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 37 29 14 19 0 0 0 66 19 31
2018 OM-03 37 26 14 24 0 0 0 63 24 15
2017 OM 19 66 5 7 4 0 0 84 11 27
2017 OM-02 35 50 0 8 8 0 0 85 15 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 13 20 30 20 13 3 0 35 34 31
2018 OM-03 16 5 40 25 7 7 0 23 34 15
2017 OM 0 27 17 19 23 5 9 31 49 27
2017 OM-02 0 8 29 16 34 5 8 9 57 13
2014 OM 6 21 22 8 19 21 2 36 35 43
2014 OM-02 7 37 12 5 21 18 0 53 32 12
2014 OM-03 9 13 25 5 19 25 4 30 34 21

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 34 39 10 10 4 0 5 76 14 31
2018 OM-03 33 47 7 4 0 0 9 88 5 15
2017 OM 36 36 9 16 4 0 0 71 19 27
2017 OM-02 35 41 0 16 8 0 0 77 23 13
2014 OM 17 28 31 13 9 2 0 46 22 43
2014 OM-02 30 23 42 5 0 0 0 53 5 12
2014 OM-03 16 34 18 18 10 4 0 53 29 21
2011 OM 26 40 11 10 11 0 2 67 21 70
2011 OM-02 29 33 11 8 14 0 4 65 23 27
2011 OM-03 22 50 12 4 13 0 0 71 17 25
2011 OM-04 17 39 8 29 7 0 0 56 35 13
2008 OM 29 42 10 9 8 0 1 72 17 78
2008 OM-02 23 47 11 9 11 0 0 70 19 28
2008 OM-03 27 46 5 11 12 0 0 73 22 27
2008 OM-04 47 35 13 5 0 0 0 82 5 17

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 19 55 7 17 2 0 0 74 19 31
2018 OM-03 13 45 9 33 0 0 0 58 33 15
2017 OM 22 47 21 5 5 0 0 69 10 27
2017 OM-02 26 47 27 0 0 0 0 73 0 13
2014 OM 14 47 21 10 6 0 2 63 16 43
2014 OM-02 12 40 42 0 5 0 0 53 5 12
2014 OM-03 8 66 4 18 5 0 0 74 23 21
2011 OM 26 28 12 18 13 0 3 55 32 70
2011 OM-02 26 17 9 33 11 0 4 45 45 27
2011 OM-03 21 34 12 13 21 0 0 54 34 25
2011 OM-04 24 39 15 7 7 0 9 69 15 13
2008 OM 21 46 12 12 7 1 1 69 19 78
2008 OM-02 20 48 13 8 11 0 0 67 19 28
2008 OM-03 15 56 4 21 5 0 0 71 25 27
2008 OM-04 35 44 11 0 6 0 5 83 6 17

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 40 52 4 4 0 0 0 93 4 31
2018 OM-03 27 66 0 7 0 0 0 93 7 15
2017 OM 44 37 7 8 3 0 0 81 12 27
2017 OM-02 47 36 8 9 0 0 0 83 9 13
2014 OM 36 56 4 0 4 0 0 92 4 42
2014 OM-02 31 63 0 0 6 0 0 94 6 11
2014 OM-03 40 55 5 0 0 0 0 95 0 21
2011 OM 36 38 14 9 3 0 0 74 12 70
2011 OM-02 46 27 11 13 3 0 0 73 16 27
2011 OM-03 27 40 24 4 4 0 0 67 8 25
2011 OM-04 32 47 7 13 0 0 0 80 13 13
2008 OM 40 33 13 9 4 0 0 74 13 78
2008 OM-02 26 50 15 4 5 0 0 76 9 28
2008 OM-03 46 24 5 18 7 0 0 70 25 27
2008 OM-04 56 17 21 6 0 0 0 73 6 17

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 51 38 7 5 0 0 0 89 5 31
2018 OM-03 43 42 5 10 0 0 0 85 10 15
2017 OM 39 40 9 9 3 0 0 79 13 27
2017 OM-02 47 45 8 0 0 0 0 92 0 13
2014 OM 41 50 5 4 0 0 0 91 4 43
2014 OM-02 40 54 0 5 0 0 0 95 5 12
2014 OM-03 44 56 0 0 0 0 0 100 0 21
2011 OM 46 37 9 7 1 0 0 83 9 70
2011 OM-02 49 31 4 12 3 0 0 80 15 27
2011 OM-03 35 41 16 8 0 0 0 76 8 25
2011 OM-04 54 39 7 0 0 0 0 93 0 13
2008 OM 48 33 12 5 3 0 0 81 8 78
2008 OM-02 44 32 16 9 0 0 0 76 9 28
2008 OM-03 54 22 14 7 4 0 0 76 10 27
2008 OM-04 48 47 6 0 0 0 0 94 0 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 5 49 20 14 13 0 0 54 26 31
2018 OM-03 9 54 30 0 7 0 0 63 7 15
2017 OM 9 48 11 16 11 5 0 60 28 27
2017 OM-02 5 52 24 8 0 11 0 64 9 13
2014 OM 11 21 37 12 14 3 0 34 27 43
2014 OM-02 19 16 49 5 5 5 0 37 11 12
2014 OM-03 8 30 36 8 19 0 0 38 26 21
2011 OM 17 28 20 14 18 3 0 46 33 70
2011 OM-02 11 30 11 20 28 0 0 41 48 27
2011 OM-03 11 28 36 8 17 0 0 38 25 25
2011 OM-04 23 22 15 15 7 17 0 55 26 13
2008 OM 17 39 16 12 11 5 0 59 24 78
2008 OM-02 15 43 14 12 11 5 0 62 24 28
2008 OM-03 11 37 14 11 20 7 0 51 34 27
2008 OM-04 29 37 22 6 0 5 0 70 6 17

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 8 25 20 19 22 0 5 35 44 31
2018 OM-03 9 33 21 23 14 0 0 42 37 15
2017 OM 13 17 14 22 30 4 0 31 54 27
2017 OM-02 7 35 16 0 34 8 0 46 37 13
2014 OM 10 17 16 9 42 3 2 29 54 43
2014 OM-02 14 16 5 0 60 5 0 31 63 12
2014 OM-03 11 18 32 5 29 0 5 31 36 21
2011 OM 16 18 17 15 31 0 3 35 48 70
2011 OM-02 12 15 13 12 48 0 0 27 60 27
2011 OM-03 16 18 24 21 20 0 0 34 41 25
2011 OM-04 15 17 15 7 30 0 16 38 44 13
2008 OM 7 29 10 19 27 3 4 39 49 78
2008 OM-02 9 29 13 16 26 3 4 42 44 28
2008 OM-03 4 26 16 20 30 0 4 31 52 27
2008 OM-04 13 31 0 27 17 5 7 49 51 17

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 36 39 14 3 7 0 0 76 10 31
2018 OM-03 38 36 20 7 0 0 0 73 7 15
2017 OM 34 26 13 12 16 0 0 60 28 27
2017 OM-02 37 29 11 8 15 0 0 66 23 13
2014 OM 23 28 13 11 25 0 0 51 36 42
2014 OM-02 28 28 0 6 39 0 0 56 44 11
2014 OM-03 24 32 25 4 15 0 0 56 19 21
2011 OM 33 38 11 10 8 0 0 71 18 70
2011 OM-02 49 19 11 7 15 0 0 68 21 27
2011 OM-03 18 45 19 13 4 0 0 64 17 25
2011 OM-04 26 54 0 13 7 0 0 80 20 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 37 36 14 13 0 0 0 73 13 30
2018 OM-03 36 40 13 11 0 0 0 76 11 15
2017 OM 44 28 13 9 7 0 0 72 16 27
2017 OM-02 35 31 18 8 8 0 0 66 15 13
2014 OM 23 21 21 9 24 0 2 45 34 43
2014 OM-02 37 5 5 5 42 0 5 44 50 12
2014 OM-03 16 34 30 9 10 0 0 51 19 21

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 36 42 14 2 6 0 0 78 8 31
2018 OM-03 36 46 13 4 0 0 0 82 4 15
2017 OM 33 37 4 16 11 0 0 69 27 27
2017 OM-02 21 45 0 15 18 0 0 66 34 13
2014 OM 21 29 15 12 23 0 0 50 35 43
2014 OM-02 32 11 11 5 42 0 0 42 47 12
2014 OM-03 20 36 25 14 5 0 0 56 19 21
2011 OM 31 31 24 9 4 2 0 62 13 70
2011 OM-02 45 18 18 11 3 4 0 66 15 27
2011 OM-03 18 34 36 8 4 0 0 51 13 25
2011 OM-04 25 39 22 7 7 0 0 65 13 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 21 42 27 7 3 0 0 63 10 31
2018 OM-03 23 47 23 7 0 0 0 70 7 15
2017 OM 11 51 17 8 10 4 0 64 18 26
2017 OM-02 9 60 15 8 8 0 0 69 15 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 34 52 11 0 3 0 0 86 3 31
2018 OM-03 34 46 14 0 7 0 0 79 7 15
2017 OM 43 38 8 4 7 0 0 81 11 27
2017 OM-02 37 28 17 8 11 0 0 65 18 13
2014 OM 31 30 26 2 9 0 2 62 11 43
2014 OM-02 30 16 49 0 5 0 0 46 5 12
2014 OM-03 36 38 14 0 13 0 0 74 13 21
2011 OM 36 30 16 4 11 2 2 68 16 70
2011 OM-02 39 29 14 8 11 0 0 68 18 27
2011 OM-03 30 29 24 0 8 4 4 64 9 25
2011 OM-04 31 39 8 0 22 0 0 70 22 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 53 35 6 4 2 0 0 88 6 31
2018 OM-03 68 32 0 0 0 0 0 100 0 15
2017 OM 54 26 0 0 20 0 0 80 20 27
2017 OM-02 56 18 0 0 26 0 0 74 26 13
2014 OM 52 29 8 0 10 0 0 82 10 43
2014 OM-02 77 18 0 0 5 0 0 95 5 12
2014 OM-03 43 35 18 0 4 0 0 79 4 21
2011 OM 34 38 20 0 6 0 2 73 6 70
2011 OM-02 43 31 23 0 3 0 0 74 3 27
2011 OM-03 33 32 31 0 0 0 4 68 0 25
2011 OM-04 22 58 0 0 20 0 0 80 20 13
2008 OM 34 44 14 3 5 0 0 78 8 78
2008 OM-02 37 41 18 4 0 0 0 78 4 28
2008 OM-03 27 47 8 4 15 0 0 73 19 27
2008 OM-04 30 53 17 0 0 0 0 83 0 17

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 OM 31 38 31 30
2018 OM-03 31 37 32 14
2017 OM 14 58 28 27
2017 OM-02 23 43 34 13
2014 OM 40 32 29 43
2014 OM-02 42 32 26 12
2014 OM-03 29 39 32 21
2011 OM 24 31 46 70
2011 OM-02 19 41 40 27
2011 OM-03 30 23 47 25
2011 OM-04 13 30 56 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 OM 46 24 30 0 0 0 10
2014 OM 48 14 33 0 9999 4 12
2011 OM 24 12 57 0 9999 7 16
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 46 51 4 0 0 0 0 96 0 31
2018 OM-03 43 50 7 0 0 0 0 93 0 15
2017 OM 41 43 16 0 0 0 0 84 0 27
2017 OM-02 50 32 18 0 0 0 0 82 0 13
2014 OM 35 50 7 5 2 0 0 85 7 43
2014 OM-02 28 61 11 0 0 0 0 89 0 12
2014 OM-03 40 55 5 0 0 0 0 95 0 21
2011 OM 42 35 10 4 8 0 0 77 12 70
2011 OM-02 47 35 4 3 11 0 0 82 14 27
2011 OM-03 31 37 20 3 8 0 0 68 12 25
2011 OM-04 41 45 0 8 7 0 0 85 15 13
2008 OM 38 44 10 7 1 0 0 82 8 77
2008 OM-02 29 42 21 8 0 0 0 71 8 28
2008 OM-03 33 52 4 7 4 0 0 85 11 26
2008 OM-04 55 40 0 6 0 0 0 94 6 17

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 17 50 17 16 0 0 0 67 16 31
2018 OM-03 12 62 7 19 0 0 0 74 19 15
2017 OM 25 41 16 11 2 5 0 69 15 27
2017 OM-02 36 22 15 15 0 11 0 65 17 13
2014 OM 17 45 21 11 4 2 0 63 16 43
2014 OM-02 23 72 0 0 0 5 0 100 0 12
2014 OM-03 13 43 29 10 5 0 0 56 15 21
2011 OM 23 54 11 10 3 0 0 77 12 70
2011 OM-02 31 47 3 14 4 0 0 78 18 27
2011 OM-03 11 62 23 4 0 0 0 73 4 25
2011 OM-04 32 39 7 15 7 0 0 71 22 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 15 19 47 13 3 0 3 16 35 31
2018 OM-03 21 26 53 0 0 0 0 0 47 15
2017 OM 11 16 47 22 0 0 4 23 28 27
2017 OM-02 18 0 26 48 0 0 8 52 20 13
2014 OM 16 27 28 22 7 0 0 30 43 43
2014 OM-02 0 11 28 51 11 0 0 61 11 12
2014 OM-03 19 44 24 9 4 0 0 13 63 21
2011 OM 18 25 35 14 6 0 1 20 44 70
2011 OM-02 17 17 29 21 12 0 3 34 36 27
2011 OM-03 21 32 44 3 0 0 0 3 53 25
2011 OM-04 15 29 30 17 8 0 0 26 44 13
2008 OM 10 27 43 12 7 0 0 19 37 78
2008 OM-02 14 18 41 14 13 0 0 27 32 28
2008 OM-03 12 36 49 3 0 0 0 3 48 27
2008 OM-04 6 19 41 23 11 0 0 34 25 17

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 5 24 26 36 7 0 3 44 29 31
2018 OM-03 0 40 33 28 0 0 0 28 40 15
2017 OM 7 7 35 28 12 5 6 44 16 27
2017 OM-02 0 0 15 36 25 11 13 80 0 13
2014 OM 12 29 23 19 13 3 0 34 42 43
2014 OM-02 0 5 12 54 28 0 0 82 5 12
2014 OM-03 19 37 29 4 4 8 0 8 60 21
2011 OM 17 21 34 18 6 2 2 25 39 69
2011 OM-02 21 3 35 28 7 0 6 37 26 27
2011 OM-03 17 33 31 12 3 4 0 16 52 25
2011 OM-04 15 30 38 8 8 0 0 17 45 13
2008 OM 18 22 27 18 12 1 2 31 40 78
2008 OM-02 17 11 32 14 19 0 6 36 30 28
2008 OM-03 32 34 26 8 0 0 0 8 66 27
2008 OM-04 0 25 23 27 26 0 0 53 25 17

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 14 28 31 14 10 0 3 25 44 31
2018 OM-03 19 41 20 20 0 0 0 20 60 15
2017 OM 20 28 26 11 4 2 9 17 54 27
2017 OM-02 8 29 23 8 9 5 19 22 48 13
2014 OM 32 25 25 6 10 2 0 16 59 43
2014 OM-02 0 42 23 12 23 0 0 35 42 12
2014 OM-03 43 22 26 4 0 5 0 4 68 21
2011 OM 22 21 39 13 3 2 1 16 44 70
2011 OM-02 10 8 53 23 3 0 3 27 18 27
2011 OM-03 38 30 24 3 0 4 0 4 71 25
2011 OM-04 22 24 39 7 8 0 0 15 45 13
2008 OM 23 18 33 15 5 0 5 22 43 78
2008 OM-02 25 15 32 20 3 0 4 24 42 28
2008 OM-03 31 22 23 12 0 0 11 14 60 27
2008 OM-04 12 19 47 5 18 0 0 23 30 17

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 3 28 29 27 10 0 3 37 33 31
2018 OM-03 7 39 41 7 5 0 0 13 46 15
2017 OM 8 15 36 29 8 0 4 39 24 26
2017 OM-02 12 8 36 25 10 0 9 38 22 12
2014 OM 11 21 24 33 11 0 0 44 32 43
2014 OM-02 0 11 19 54 16 0 0 70 11 12
2014 OM-03 21 25 28 21 4 0 0 25 47 21
2011 OM 20 11 48 15 4 2 0 19 32 70
2011 OM-02 15 10 43 25 7 0 0 32 25 27
2011 OM-03 25 13 54 3 0 4 0 4 40 25
2011 OM-04 29 8 48 7 8 0 0 15 37 13
2008 OM 11 20 41 21 5 0 2 27 31 78
2008 OM-02 15 10 48 24 3 0 0 27 25 28
2008 OM-03 12 34 33 8 7 0 7 16 49 27
2008 OM-04 6 18 41 30 6 0 0 35 24 17

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 15 34 23 13 10 0 5 24 52 31
2018 OM-03 7 48 27 7 5 0 5 13 58 15
2017 OM 16 32 14 20 14 0 4 35 50 27
2017 OM-02 18 23 20 0 30 0 8 33 45 13
2014 OM 31 12 18 24 14 0 2 39 43 43
2014 OM-02 11 12 5 44 28 0 0 72 23 12
2014 OM-03 45 18 24 9 5 0 0 14 62 21
2011 OM 21 32 19 15 11 0 3 26 54 69
2011 OM-02 24 12 24 19 17 0 3 37 38 26
2011 OM-03 17 42 20 12 4 0 4 17 62 25
2011 OM-04 22 46 15 9 8 0 0 17 67 13
2008 OM 15 24 31 18 9 1 2 28 40 78
2008 OM-02 18 16 24 30 12 0 0 42 33 28
2008 OM-03 16 34 29 11 4 0 7 15 53 27
2008 OM-04 12 30 35 12 11 0 0 23 42 17

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 6 29 33 20 10 0 3 31 35 31
2018 OM-03 7 21 52 14 7 0 0 21 27 15
2017 OM 2 7 45 22 10 3 9 37 11 27
2017 OM-02 0 0 52 8 22 0 19 37 0 13
2014 OM 18 9 26 26 15 0 6 44 28 43
2014 OM-02 5 5 12 44 28 0 5 76 11 12
2014 OM-03 28 11 30 16 9 0 5 27 42 21
2011 OM 7 18 31 14 17 3 11 35 29 70
2011 OM-02 3 11 29 19 24 0 13 50 17 27
2011 OM-03 8 21 39 4 16 4 8 23 33 25
2011 OM-04 8 27 15 26 8 0 15 40 42 13
2008 OM 12 24 19 20 15 1 9 39 40 78
2008 OM-02 10 25 4 16 33 0 13 55 40 28
2008 OM-03 24 27 22 14 0 0 14 16 58 27
2008 OM-04 0 19 30 34 17 0 0 51 19 17

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 8 27 44 13 0 3 5 14 38 31
2018 OM-03 7 33 53 7 0 0 0 7 40 15
2017 OM 20 17 37 8 10 0 9 20 40 27
2017 OM-02 8 15 36 0 22 0 19 27 28 13
2014 OM 19 27 29 10 15 0 0 26 46 43
2014 OM-02 0 42 11 19 28 0 0 47 42 12
2014 OM-03 19 28 39 9 5 0 0 14 47 21

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 32 35 16 17 0 0 0 67 17 31
2018 OM-03 42 20 20 18 0 0 0 62 18 15
2017 OM 35 50 5 4 7 0 0 84 11 27
2017 OM-02 14 52 11 8 15 0 0 66 23 13
2014 OM 33 19 13 10 22 3 0 54 33 43
2014 OM-02 37 11 0 5 42 5 0 50 50 12
2014 OM-03 43 11 20 9 14 4 0 55 24 21

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 40 48 7 2 2 0 0 89 4 31
2018 OM-03 55 27 14 4 0 0 0 82 4 15
2017 OM 47 41 4 0 4 5 0 92 4 27
2017 OM-02 45 29 8 0 8 11 0 83 9 13
2014 OM 49 24 14 5 7 0 0 74 13 43
2014 OM-02 68 16 0 0 16 0 0 84 16 12
2014 OM-03 48 31 9 8 5 0 0 79 13 21

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 34 50 11 2 0 0 3 87 2 31
2018 OM-03 36 40 14 4 0 0 7 81 5 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 23 58 12 0 0 3 3 87 0 31
2018 OM-03 28 60 5 0 0 7 0 94 0 15
2017 OM 27 47 20 0 2 4 0 77 3 27
2017 OM-02 37 55 0 0 0 8 0 100 0 13
2014 OM 29 32 24 2 6 7 0 65 9 43
2014 OM-02 35 42 5 7 5 5 0 81 13 12
2014 OM-03 21 36 29 0 5 9 0 63 6 21

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 14 68 11 0 3 3 0 85 3 31
2018 OM-03 16 68 10 0 7 0 0 84 7 15
2017 OM 31 58 8 0 4 0 0 89 4 27
2017 OM-02 45 39 8 0 8 0 0 85 8 13
2014 OM 35 35 11 5 6 7 0 75 12 43
2014 OM-02 47 37 5 5 0 5 0 89 6 12
2014 OM-03 30 31 18 8 5 9 0 67 14 21
2011 OM 24 44 11 3 6 9 2 77 10 70
2011 OM-02 38 45 3 4 7 3 0 85 11 27
2011 OM-03 8 39 19 0 8 21 4 64 10 25
2011 OM-04 24 55 8 7 7 0 0 79 13 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 20 69 3 7 0 0 0 90 7 31
2018 OM-03 23 71 0 7 0 0 0 93 7 15
2017 OM 52 37 3 7 0 0 0 89 7 27
2017 OM-02 56 28 0 15 0 0 0 85 15 13
2014 OM 37 34 15 7 6 0 0 71 14 43
2014 OM-02 47 37 5 11 0 0 0 84 11 12
2014 OM-03 31 40 15 0 14 0 0 71 14 21
2011 OM 28 51 10 5 5 0 0 79 11 69
2011 OM-02 42 40 8 3 7 0 0 83 10 27
2011 OM-03 25 49 18 4 4 0 0 74 9 24
2011 OM-04 8 71 0 13 7 0 0 80 20 13
2008 OM 29 51 12 2 7 0 0 79 8 78
2008 OM-02 24 62 8 0 7 0 0 86 7 28
2008 OM-03 17 51 14 5 13 0 0 68 17 27
2008 OM-04 47 41 12 0 0 0 0 88 0 17

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 14 41 24 13 6 0 3 56 20 31
2018 OM-03 14 34 26 19 0 0 7 52 20 15
2017 OM 33 42 8 7 10 0 0 75 17 27
2017 OM-02 24 37 8 16 15 0 0 61 31 13
2014 OM 17 34 13 4 29 0 3 52 34 43
2014 OM-02 5 42 5 0 47 0 0 47 47 12
2014 OM-03 29 32 5 4 26 0 4 63 31 21

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 14 37 20 22 2 0 6 54 25 31
2018 OM-03 12 42 19 21 0 0 7 57 22 15
2017 OM 17 48 8 4 13 10 0 72 19 27
2017 OM-02 21 37 9 0 23 11 0 64 26 13
2014 OM 29 39 11 10 7 2 2 70 18 43
2014 OM-02 30 54 0 5 5 5 0 89 11 12
2014 OM-03 30 31 14 13 9 0 4 63 22 21
2011 OM 27 34 13 11 10 2 4 64 23 70
2011 OM-02 29 24 10 20 14 0 3 55 35 27
2011 OM-03 16 44 20 4 8 4 3 64 14 25
2011 OM-04 32 37 7 7 8 0 9 76 16 13
2008 OM 28 34 11 11 7 5 4 67 20 78
2008 OM-02 21 35 17 8 9 9 3 63 18 28
2008 OM-03 21 36 7 20 9 0 7 62 31 27
2008 OM-04 60 23 11 6 0 0 0 84 6 17

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 19 51 23 6 0 0 0 71 6 31
2018 OM-03 12 62 13 13 0 0 0 74 13 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 5 24 35 24 10 0 3 30 34 31
2018 OM-03 9 17 40 27 0 0 7 28 29 15
2017 OM 14 34 16 18 15 4 0 50 33 27
2017 OM-02 8 29 19 29 8 8 0 40 39 13
2014 OM 9 20 11 25 26 9 0 31 56 43
2014 OM-02 21 11 5 37 16 11 0 35 59 12
2014 OM-03 4 19 18 25 26 8 0 25 56 21
2011 OM 11 21 23 11 17 14 3 39 34 70
2011 OM-02 15 11 25 17 22 6 4 29 44 27
2011 OM-03 8 17 24 13 8 28 3 35 31 25
2011 OM-04 15 24 24 0 28 9 0 43 31 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 8 18 46 0 12 7 10 31 15 30
2018 OM-03 16 14 49 0 0 7 15 37 0 14
2017 OM 7 13 33 0 6 30 11 35 10 27
2017 OM-02 7 21 16 0 8 41 8 55 15 13
2014 OM 10 12 42 2 13 14 7 28 19 43
2014 OM-02 12 18 49 0 11 11 0 33 12 12
2014 OM-03 9 9 38 4 10 14 16 26 20 21

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 23 37 25 7 5 0 3 62 12 31
2018 OM-03 28 34 39 0 0 0 0 61 0 15
2017 OM 24 38 16 5 6 12 0 70 13 27
2017 OM-02 29 37 8 0 8 18 0 81 9 13
2014 OM 23 37 20 2 10 7 2 65 13 43
2014 OM-02 37 47 0 0 11 5 0 89 11 12
2014 OM-03 14 35 28 0 10 9 4 57 12 21
2011 OM 30 31 15 10 5 9 0 67 16 70
2011 OM-02 38 31 14 7 8 3 0 71 15 27
2011 OM-03 19 33 20 16 0 12 0 59 18 25
2011 OM-04 34 15 14 7 13 17 0 59 24 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 8 17 46 7 2 10 10 31 12 30
2018 OM-03 15 21 36 7 0 7 14 45 9 14
2017 OM 7 7 38 0 2 25 20 26 5 27
2017 OM-02 7 8 21 0 0 48 16 42 0 13
2014 OM 5 25 26 4 2 30 8 48 9 43
2014 OM-02 0 61 12 5 0 21 0 78 7 12
2014 OM-03 5 4 29 0 0 48 14 23 0 21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 23 41 28 4 2 2 0 65 6 30
2018 OM-03 29 35 36 0 0 0 0 64 0 14
2017 OM 20 36 22 0 2 16 4 69 3 27
2017 OM-02 21 31 13 0 0 26 8 80 0 13
2014 OM 24 31 17 4 2 22 0 71 7 43
2014 OM-02 30 54 0 5 0 11 0 94 6 12
2014 OM-03 23 21 25 0 0 30 0 64 0 21
2011 OM 33 38 16 4 1 9 0 77 6 70
2011 OM-02 38 31 17 4 0 10 0 76 5 27
2011 OM-03 19 48 24 0 0 8 0 73 0 25
2011 OM-04 34 37 0 13 7 9 0 78 22 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 37 30 15 2 7 0 8 73 10 30
2018 OM-03 39 27 7 4 7 0 16 78 13 15
2017 OM 50 30 11 5 4 0 0 80 9 27
2017 OM-02 46 31 15 0 8 0 0 77 8 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 36 46 15 0 2 0 0 82 2 31
2018 OM-03 41 54 4 0 0 0 0 96 0 15
2017 OM 15 39 23 0 20 3 0 55 21 27
2017 OM-02 24 42 17 0 11 7 0 71 11 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 13 59 17 6 6 0 0 72 11 31
2018 OM-03 17 56 16 4 7 0 0 73 11 15
2017 OM 24 42 10 9 12 4 0 68 21 27
2017 OM-02 24 42 8 8 18 0 0 66 26 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 21 40 20 7 12 0 0 61 19 31
2018 OM-03 21 34 17 14 14 0 0 55 28 15
2017 OM 24 21 17 31 7 0 0 44 39 27
2017 OM-02 26 29 8 21 15 0 0 56 36 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 19 32 19 18 8 0 3 53 27 31
2018 OM-03 19 31 14 29 0 0 7 54 31 15
2017 OM 16 33 31 2 17 0 0 50 20 27
2017 OM-02 17 36 21 0 26 0 0 53 26 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 29 27 29 6 6 0 3 58 12 31
2018 OM-03 19 31 29 7 7 0 7 54 14 15
2017 OM 19 49 12 16 4 0 0 68 20 27
2017 OM-02 33 36 5 18 8 0 0 69 26 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 13 45 13 18 8 0 3 59 27 31
2018 OM-03 13 38 21 20 0 0 7 55 22 15
2017 OM 15 33 13 10 20 0 9 53 32 27
2017 OM-02 17 36 5 8 26 0 8 57 37 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 64 13 0 0 2 0 21 97 3 31
2018 OM-03 75 0 0 0 0 0 25 100 0 15
2017 OM 42 31 0 0 2 0 25 97 3 27
2017 OM-02 40 24 0 0 0 0 37 100 0 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 41 37 7 7 2 0 6 83 10 31
2018 OM-03 55 18 14 7 0 0 7 78 7 15
2017 OM 36 35 17 9 2 0 0 71 11 27
2017 OM-02 43 28 21 8 0 0 0 71 8 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 38 25 20 3 10 0 3 66 14 31
2018 OM-03 42 25 19 7 0 0 7 72 7 15
2017 OM 34 29 15 17 2 0 2 65 20 27
2017 OM-02 16 45 15 18 0 0 5 64 19 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 21 32 31 7 5 0 3 55 12 31
2018 OM-03 23 23 33 14 0 0 7 49 15 15
2017 OM 19 43 21 9 2 0 6 66 12 27
2017 OM-02 25 36 18 8 0 0 13 70 9 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 34 29 20 11 2 0 3 65 14 31
2018 OM-03 30 31 26 7 0 0 7 65 7 15
2017 OM 22 48 16 9 2 0 2 72 12 27
2017 OM-02 33 39 23 0 0 0 5 76 0 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 44 31 13 6 2 0 3 77 9 31
2018 OM-03 43 24 14 12 0 0 7 72 13 15
2017 OM 32 47 16 0 2 0 2 81 3 27
2017 OM-02 34 45 15 0 0 0 5 84 0 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 53 22 11 0 6 2 6 82 6 31
2018 OM-03 49 33 7 0 0 4 7 92 0 15
2017 OM 65 21 11 0 0 0 3 89 0 27
2017 OM-02 56 36 0 0 0 0 7 100 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 64 14 7 0 5 0 11 87 5 31
2018 OM-03 61 14 14 0 0 0 11 84 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 73 15 6 0 2 0 3 92 2 31
2018 OM-03 75 14 4 0 0 0 7 95 0 15
2017 OM 76 6 10 5 0 0 3 85 5 27
2017 OM-02 80 5 8 0 0 0 7 92 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 58 20 10 3 6 0 2 80 9 31
2018 OM-03 68 11 13 7 0 0 0 80 7 15
2017 OM 58 27 3 5 2 3 0 89 8 27
2017 OM-02 65 27 0 0 0 7 0 100 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 58 22 7 4 7 0 2 82 11 31
2018 OM-03 68 11 14 0 7 0 0 79 7 15
2017 OM 55 11 11 10 6 0 7 71 17 27
2017 OM-02 54 23 8 0 8 0 7 83 8 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 48 3 3 0 0 0 45 94 0 31
2018 OM-03 43 0 7 0 0 0 50 86 0 15
2017 OM 44 12 5 0 2 3 32 88 4 27
2017 OM-02 36 11 0 0 0 7 46 100 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 62 19 3 0 3 0 12 92 4 31
2018 OM-03 56 19 7 0 0 0 18 92 0 15
2017 OM 66 7 10 0 0 0 16 88 0 27
2017 OM-02 67 5 8 0 0 0 20 90 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 71 13 3 3 3 0 6 89 7 31
2018 OM-03 73 13 7 0 0 0 7 93 0 15
2017 OM 65 18 6 5 0 0 6 88 5 27
2017 OM-02 80 8 0 0 0 0 13 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 59 32 10 0 0 0 0 90 0 31
2018 OM-03 75 11 14 0 0 0 0 86 0 15
2017 OM 40 36 11 4 6 0 3 78 10 27
2017 OM-02 42 43 0 8 0 0 7 91 9 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 22 32 28 15 0 0 3 56 15 31
2018 OM-03 29 33 31 7 0 0 0 62 7 15
2017 OM 24 23 26 17 10 0 0 47 27 27
2017 OM-02 33 20 13 23 11 0 0 53 34 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 8 7 52 20 11 0 3 31 16 30
2018 OM-03 7 7 48 26 13 0 0 39 13 15
2017 OM 17 18 21 26 18 0 0 44 35 26
2017 OM-02 11 21 15 24 30 0 0 54 31 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 30 42 15 0 13 0 0 30 70 31
2018 OM-03 27 39 13 0 21 0 0 27 73 15
2017 OM 35 15 28 9 13 0 0 35 65 27
2017 OM-02 31 24 30 8 8 0 0 31 69 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 OM 26 22
2018 OM-03 38 11
2017 OM 21 18

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 OM 43 22
2018 OM-03 38 11
2017 OM 20 18

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 OM 24 22
2018 OM-03 19 11
2017 OM 11 18

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 OM 63 22
2018 OM-03 81 11
2017 OM 47 18

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 OM 0 22
2018 OM-03 0 11
2017 OM 6 18

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 OM 21 22
2018 OM-03 29 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 OM 40 22
2018 OM-03 40 11
2017 OM 44 18

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 OM 9 55 14 5 4 14 21
2018 OM-03 17 43 10 10 0 20 10
2017 OM 12 42 19 12 14 0 17

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 OM 55 45 22
2018 OM-03 42 58 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 50 13 13 9 12 0 3 65 21 31
2018 OM-03 47 14 7 12 14 0 7 65 28 15

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 21 20 23 5 15 5 11 48 24 22
2018 OM-03 22 19 18 9 10 9 13 52 24 11
2017 OM 6 31 5 13 28 6 11 44 50 18

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 OM 0 19 26 21 19 8 7 22 47 22
2018 OM-03 0 19 40 10 10 9 13 24 25 11
2017 OM 0 0 5 32 45 6 11 0 94 18
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