2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - ND

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 45 45 6 5 0 0 0 89 5 34
2018 ND-01 29 63 9 0 0 0 0 91 0 18
2017 ND 39 56 3 3 0 0 0 95 3 38
2017 ND-01 31 62 6 0 0 0 0 94 0 16
2017 ND-02 47 47 0 6 0 0 0 94 6 15
2014 ND 19 52 7 17 5 0 0 71 21 42
2014 ND-01 19 69 6 6 0 0 0 87 6 16
2014 ND-02 14 36 7 29 14 0 0 50 43 14
2011 ND 58 36 6 0 0 0 0 94 0 50
2011 ND-01 65 29 5 0 0 0 0 95 0 20
2011 ND-02 52 41 8 0 0 0 0 92 0 14
2008 ND 65 17 6 9 3 0 0 83 12 35
2008 ND-01 56 28 5 5 5 0 0 84 11 18

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 12 55 14 18 0 1 0 68 18 34
2018 ND-01 9 57 20 13 0 0 0 67 13 18
2017 ND 38 41 13 8 0 0 0 80 8 38
2017 ND-01 31 50 12 6 0 0 0 82 6 16
2017 ND-02 40 40 13 7 0 0 0 80 7 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 57 33 6 5 0 0 0 89 5 34
2018 ND-01 53 36 2 9 0 0 0 89 9 18
2017 ND 51 46 3 0 0 0 0 97 0 38
2017 ND-01 44 50 6 0 0 0 0 94 0 16
2017 ND-02 53 47 0 0 0 0 0 100 0 15
2014 ND 57 33 5 2 2 0 0 90 5 42
2014 ND-01 69 31 0 0 0 0 0 100 0 16
2014 ND-02 43 43 0 7 7 0 0 86 14 14
2011 ND 81 13 6 0 0 0 0 94 0 49
2011 ND-01 75 20 5 0 0 0 0 95 0 20
2011 ND-02 85 8 8 0 0 0 0 92 0 14

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 33 52 6 9 0 0 0 84 9 34
2018 ND-01 40 49 2 9 0 0 0 89 9 18
2017 ND 48 44 8 0 0 0 0 92 0 38
2017 ND-01 44 44 13 0 0 0 0 87 0 16
2017 ND-02 40 53 6 0 0 0 0 94 0 15
2014 ND 38 41 14 5 2 0 0 79 7 42
2014 ND-01 44 44 13 0 0 0 0 87 0 16
2014 ND-02 21 50 7 14 7 0 0 71 21 14
2011 ND 66 34 0 0 0 0 0 100 0 50
2011 ND-01 69 31 0 0 0 0 0 100 0 20
2011 ND-02 70 30 0 0 0 0 0 100 0 14
2008 ND 72 17 0 9 3 0 0 88 12 35
2008 ND-01 68 22 0 5 5 0 0 89 11 18

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 15 39 41 5 0 0 0 54 5 34
2018 ND-01 16 22 62 0 0 0 0 38 0 18
2017 ND 41 41 10 5 0 3 0 84 5 38
2017 ND-01 44 31 25 0 0 0 0 75 0 16
2017 ND-02 40 47 0 13 0 0 0 87 13 15
2014 ND 26 33 14 12 12 2 0 61 24 42
2014 ND-01 31 37 19 6 6 0 0 69 13 16
2014 ND-02 21 36 7 14 14 7 0 61 31 14
2011 ND 47 36 9 8 0 0 0 83 8 50
2011 ND-01 51 29 15 5 0 0 0 80 5 20
2011 ND-02 40 52 0 8 0 0 0 92 8 14

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 11 52 31 6 0 0 0 63 6 34
2018 ND-01 13 40 46 0 0 0 0 54 0 18
2017 ND 32 52 8 5 0 3 0 86 5 37
2017 ND-01 33 53 13 0 0 0 0 87 0 15
2017 ND-02 27 60 7 7 0 0 0 87 7 15
2014 ND 29 28 17 17 10 0 0 57 26 42
2014 ND-01 31 31 25 6 6 0 0 62 13 16
2014 ND-02 29 28 7 21 14 0 0 57 36 14
2011 ND 51 30 9 8 2 0 0 82 9 50
2011 ND-01 51 28 16 5 0 0 0 79 5 20
2011 ND-02 57 27 8 8 0 0 0 85 8 14
2008 ND 54 31 3 6 6 0 0 85 12 35
2008 ND-01 49 33 5 6 5 0 0 83 12 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 15 41 18 12 6 7 0 61 20 34
2018 ND-01 11 44 31 9 2 2 0 57 11 18
2017 ND 34 30 21 3 3 10 0 71 6 38
2017 ND-01 25 25 37 0 6 6 0 54 6 16
2017 ND-02 47 27 13 0 0 13 0 85 0 15
2014 ND 29 24 19 14 10 2 2 55 25 42
2014 ND-01 31 38 18 6 6 0 0 69 13 16
2014 ND-02 29 28 14 7 21 0 0 57 29 14
2011 ND 49 23 16 7 3 0 2 73 11 50
2011 ND-01 51 16 25 8 0 0 0 67 8 20
2011 ND-02 48 30 8 8 0 0 6 83 8 14
2008 ND 40 31 5 9 9 6 0 75 19 35
2008 ND-01 33 39 0 12 11 5 0 76 24 18
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 45 50 1 1 3 0 0 95 4 34
2018 ND-01 71 27 2 0 0 0 0 98 0 18
2017 ND 49 26 15 5 0 3 3 79 5 38
2017 ND-01 63 37 0 0 0 0 0 100 0 16
2017 ND-02 40 26 13 13 0 6 0 71 14 15
2014 ND 50 17 10 17 7 0 0 67 24 42
2014 ND-01 56 25 0 19 0 0 0 81 19 16
2014 ND-02 50 7 21 14 7 0 0 57 21 14
2011 ND 61 32 5 0 2 0 0 93 2 50
2011 ND-01 80 20 0 0 0 0 0 100 0 20
2011 ND-02 57 43 0 0 0 0 0 100 0 14
2008 ND 54 32 2 8 3 0 0 86 12 35
2008 ND-01 60 29 0 11 0 0 0 89 11 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 60 33 1 1 5 0 0 93 6 33
2018 ND-01 82 16 2 0 0 0 0 98 0 18
2017 ND 44 36 7 8 3 0 3 82 10 38
2017 ND-01 57 37 0 6 0 0 0 94 6 16
2017 ND-02 34 53 0 7 6 0 0 87 13 15
2014 ND 48 29 5 10 9 0 0 76 19 42
2014 ND-01 44 44 0 12 0 0 0 88 12 16
2014 ND-02 64 14 0 7 14 0 0 79 21 14
2011 ND 57 34 6 2 2 0 0 91 3 50
2011 ND-01 64 31 5 0 0 0 0 95 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14
2008 ND 51 29 3 14 3 0 0 80 17 35
2008 ND-01 49 29 5 16 0 0 0 78 16 18

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 52 39 4 0 5 0 0 91 5 34
2018 ND-01 73 22 5 0 0 0 0 95 0 18
2017 ND 55 28 8 5 3 0 3 84 8 38
2017 ND-01 62 31 6 0 0 0 0 94 0 16
2017 ND-02 54 20 13 7 7 0 0 74 13 15
2014 ND 50 26 7 7 9 0 0 76 17 42
2014 ND-01 56 37 0 6 0 0 0 94 6 16
2014 ND-02 57 14 7 7 14 0 0 72 21 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 25 44 17 11 1 3 0 70 12 34
2018 ND-01 16 48 13 20 0 2 0 66 20 18
2017 ND 31 39 13 9 0 8 0 76 10 38
2017 ND-01 31 44 12 13 0 0 0 75 13 16
2017 ND-02 27 40 20 0 0 13 0 77 0 15
2014 ND 29 21 22 12 5 12 0 57 19 42
2014 ND-01 44 13 13 13 0 19 0 69 15 16
2014 ND-02 21 21 43 7 0 7 0 46 8 14
2011 ND 36 42 8 2 3 9 0 85 6 50
2011 ND-01 40 44 5 0 0 11 0 94 0 20
2011 ND-02 34 51 0 8 0 8 0 92 8 14

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 19 55 7 17 1 1 0 75 18 34
2018 ND-01 11 62 5 22 0 0 0 73 22 18
2017 ND 21 46 18 12 0 3 0 69 12 38
2017 ND-01 19 50 25 6 0 0 0 69 6 16
2017 ND-02 20 53 13 13 0 0 0 73 13 15
2014 ND 19 28 21 12 14 5 0 50 28 42
2014 ND-01 25 31 25 6 6 6 0 60 13 16
2014 ND-02 14 21 28 14 14 7 0 39 31 14
2011 ND 32 42 18 4 2 2 0 76 5 50
2011 ND-01 35 55 11 0 0 0 0 89 0 20
2011 ND-02 28 43 21 8 0 0 0 71 8 14
2008 ND 40 37 8 12 0 3 0 79 13 35
2008 ND-01 49 33 5 6 0 5 0 88 7 18

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 7 40 30 13 1 7 0 52 16 34
2018 ND-01 0 51 22 22 0 5 0 53 23 18
2017 ND 13 41 26 12 0 8 0 59 13 38
2017 ND-01 13 50 31 6 0 0 0 62 6 16
2017 ND-02 13 33 33 7 0 13 0 54 8 15
2014 ND 10 26 19 17 17 12 0 41 38 42
2014 ND-01 25 19 25 6 13 13 0 50 21 16
2014 ND-02 0 21 14 36 14 14 0 25 58 14
2011 ND 18 51 17 8 2 5 0 72 10 49
2011 ND-01 20 51 15 9 0 5 0 75 10 20
2011 ND-02 6 63 23 8 0 0 0 69 8 14
2008 ND 12 51 19 15 3 0 0 63 18 35
2008 ND-01 22 44 16 12 5 0 0 67 17 18

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 5 49 17 15 13 1 0 55 28 34
2018 ND-01 0 40 11 25 22 2 0 41 48 18
2017 ND 13 39 21 20 5 3 0 53 25 38
2017 ND-01 6 44 25 19 6 0 0 50 25 16
2017 ND-02 20 33 27 13 7 0 0 53 20 15
2014 ND 12 33 19 14 17 5 0 47 33 42
2014 ND-01 13 31 19 19 13 6 0 47 33 16
2014 ND-02 21 14 28 14 14 7 0 39 31 14
2011 ND 19 45 19 15 0 2 0 66 15 49
2011 ND-01 24 40 16 20 0 0 0 64 20 20
2011 ND-02 13 51 21 15 0 0 0 64 15 14
2008 ND 21 39 8 23 9 0 0 60 32 35
2008 ND-01 22 28 11 28 11 0 0 50 39 18
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 31 35 9 10 15 0 0 66 25 33
2018 ND-01 26 49 5 0 20 0 0 75 20 18
2017 ND 26 53 5 13 3 0 0 79 15 38
2017 ND-01 31 50 6 6 6 0 0 81 12 16
2017 ND-02 20 60 0 20 0 0 0 80 20 15
2014 ND 19 29 24 19 10 0 0 48 29 42
2014 ND-01 44 31 12 6 6 0 0 75 13 16
2014 ND-02 0 29 28 29 14 0 0 29 43 14
2011 ND 45 38 10 4 3 0 0 83 7 49
2011 ND-01 53 32 10 4 0 0 0 86 4 19
2011 ND-02 27 58 6 8 0 0 0 86 8 14

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 24 51 16 6 3 0 0 75 9 34
2018 ND-01 27 40 22 11 0 0 0 67 11 18
2017 ND 38 31 18 13 0 0 0 69 13 38
2017 ND-01 25 37 19 19 0 0 0 62 19 16
2017 ND-02 40 34 20 6 0 0 0 74 6 15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 10 15 28 25 0 11 11 32 32 33
2018 ND-01 19 12 27 17 0 15 10 41 23 17
2017 ND 16 10 21 15 5 28 5 39 30 38
2017 ND-01 19 13 19 12 0 31 6 50 20 16
2017 ND-02 13 7 20 13 13 33 0 30 40 15
2014 ND 10 21 14 21 14 16 2 38 44 42
2014 ND-01 13 25 6 19 13 25 0 50 42 16
2014 ND-02 0 21 21 36 14 0 7 23 54 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 46 42 7 0 5 0 0 88 5 34
2018 ND-01 71 18 11 0 0 0 0 89 0 18
2017 ND 47 26 15 10 0 0 3 75 10 38
2017 ND-01 56 31 6 6 0 0 0 88 6 16
2017 ND-02 47 27 13 13 0 0 0 74 13 15
2014 ND 43 28 19 7 2 0 0 72 10 42
2014 ND-01 50 44 0 6 0 0 0 94 6 16
2014 ND-02 57 14 21 7 0 0 0 72 7 14
2011 ND 47 43 7 0 3 0 0 90 3 50
2011 ND-01 60 36 4 0 0 0 0 96 0 20
2011 ND-02 42 53 6 0 0 0 0 94 0 14
2008 ND 43 39 3 9 6 0 0 82 15 35
2008 ND-01 39 44 0 12 5 0 0 83 17 18

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2014 ND 30 20 0 0 10 0 40 84 16 10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 18 49 15 12 5 0 1 68 17 34
2018 ND-01 2 56 13 20 9 0 0 58 29 18
2017 ND 21 47 15 15 3 0 0 67 18 38
2017 ND-01 13 56 13 12 6 0 0 69 18 16
2017 ND-02 27 47 13 13 0 0 0 73 13 15
2014 ND 17 41 21 17 5 0 0 57 21 42
2014 ND-01 25 31 31 6 6 0 0 56 13 16
2014 ND-02 14 43 14 21 7 0 0 57 28 14
2011 ND 48 47 4 0 2 0 0 95 2 50
2011 ND-01 50 44 5 0 0 0 0 95 0 20
2011 ND-02 42 58 0 0 0 0 0 100 0 14
2008 ND 54 37 0 9 0 0 0 91 9 35
2008 ND-01 56 27 0 17 0 0 0 83 17 18

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 60 35 0 5 0 0 0 95 5 34
2018 ND-01 64 27 0 9 0 0 0 91 9 18
2017 ND 67 28 3 3 0 0 0 95 3 38
2017 ND-01 69 31 0 0 0 0 0 100 0 16
2017 ND-02 67 20 7 6 0 0 0 87 6 15
2014 ND 52 36 5 7 0 0 0 88 7 42
2014 ND-01 38 50 6 6 0 0 0 87 6 16
2014 ND-02 50 29 7 14 0 0 0 79 14 14
2011 ND 75 25 0 0 0 0 0 100 0 50
2011 ND-01 80 20 0 0 0 0 0 100 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14
2008 ND 71 24 3 0 3 0 0 94 3 34
2008 ND-01 62 27 5 0 5 0 0 89 5 18

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 61 33 1 5 0 0 0 94 5 34
2018 ND-01 64 27 0 9 0 0 0 91 9 18
2017 ND 69 23 5 3 0 0 0 92 3 38
2017 ND-01 62 31 6 0 0 0 0 94 0 16
2017 ND-02 67 20 7 6 0 0 0 87 6 15
2014 ND 52 40 2 5 0 0 0 93 5 42
2014 ND-01 56 44 0 0 0 0 0 100 0 16
2014 ND-02 36 43 7 14 0 0 0 79 14 14
2011 ND 76 22 2 0 0 0 0 98 0 50
2011 ND-01 75 25 0 0 0 0 0 100 0 20
2011 ND-02 72 28 0 0 0 0 0 100 0 14
2008 ND 58 37 3 3 0 0 0 94 3 35
2008 ND-01 51 38 5 5 0 0 0 89 5 18

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 14 31 28 23 3 1 0 46 26 34
2018 ND-01 18 29 35 13 2 2 0 48 16 18
2017 ND 16 43 16 16 5 5 0 62 22 38
2017 ND-01 19 37 25 13 6 0 0 56 19 16
2017 ND-02 13 46 13 13 7 7 0 64 22 15
2014 ND 17 26 17 24 12 5 0 45 37 42
2014 ND-01 19 19 19 25 12 6 0 40 40 16
2014 ND-02 14 43 14 21 7 0 0 57 29 14
2011 ND 37 48 10 2 3 0 0 85 5 50
2011 ND-01 56 35 10 0 0 0 0 90 0 20
2011 ND-02 28 65 6 0 0 0 0 94 0 14
2008 ND 52 30 9 6 3 0 0 82 9 35
2008 ND-01 49 33 5 12 0 0 0 83 12 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 9 25 18 19 19 5 5 38 42 34
2018 ND-01 18 25 29 16 13 0 0 42 29 18
2017 ND 10 49 16 4 10 8 3 66 16 38
2017 ND-01 13 50 31 0 6 0 0 63 6 16
2017 ND-02 13 47 7 0 20 13 0 69 23 15
2014 ND 12 24 5 31 19 5 5 39 55 42
2014 ND-01 19 19 6 37 13 6 0 40 53 16
2014 ND-02 7 14 7 36 29 0 7 23 69 14
2011 ND 19 46 10 12 5 2 6 70 19 50
2011 ND-01 31 39 9 15 5 0 0 70 20 20
2011 ND-02 0 66 0 21 6 0 8 72 28 14
2008 ND 26 39 9 12 11 0 3 67 24 35
2008 ND-01 27 33 12 11 11 0 6 64 23 18

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 38 43 15 3 1 0 0 81 4 34
2018 ND-01 40 44 11 2 2 0 0 84 5 18
2017 ND 30 49 15 3 3 0 0 80 5 38
2017 ND-01 25 63 6 0 6 0 0 88 6 16
2017 ND-02 27 47 26 0 0 0 0 74 0 15
2014 ND 17 45 14 9 14 0 0 62 24 42
2014 ND-01 31 44 18 0 6 0 0 75 6 16
2014 ND-02 14 29 21 14 21 0 0 43 36 14
2011 ND 60 33 4 0 2 0 2 95 2 49
2011 ND-01 60 40 0 0 0 0 0 100 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 35 36 10 16 3 0 0 71 19 33
2018 ND-01 40 36 11 11 2 0 0 75 13 18
2017 ND 51 21 21 8 0 0 0 72 8 38
2017 ND-01 50 25 19 6 0 0 0 75 6 16
2017 ND-02 53 20 26 0 0 0 0 74 0 15
2014 ND 31 21 19 21 7 0 0 53 28 42
2014 ND-01 63 6 25 0 6 0 0 69 6 16
2014 ND-02 14 36 7 28 14 0 0 50 43 14

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 28 40 14 16 1 0 1 69 18 34
2018 ND-01 31 33 18 13 2 0 2 66 16 18
2017 ND 42 37 11 10 0 0 0 79 10 37
2017 ND-01 38 44 13 6 0 0 0 81 6 16
2017 ND-02 43 35 7 14 0 0 0 79 14 14
2014 ND 26 26 19 21 7 0 0 52 29 42
2014 ND-01 50 25 12 6 6 0 0 75 13 16
2014 ND-02 14 29 21 29 7 0 0 43 36 14
2011 ND 51 36 10 2 2 0 0 86 4 50
2011 ND-01 56 28 11 5 0 0 0 84 5 20
2011 ND-02 42 51 8 0 0 0 0 92 0 14

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 25 48 11 7 1 8 0 79 9 34
2018 ND-01 29 38 18 13 2 0 0 67 16 18
2017 ND 29 30 23 8 3 8 0 64 11 38
2017 ND-01 25 25 44 0 6 0 0 50 6 16
2017 ND-02 34 33 13 7 0 13 0 77 8 15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 57 18 15 10 0 0 0 75 10 34
2018 ND-01 62 22 13 2 0 0 0 84 2 18
2017 ND 26 56 8 10 0 0 0 82 10 38
2017 ND-01 31 57 6 6 0 0 0 88 6 16
2017 ND-02 27 53 7 13 0 0 0 80 13 15
2014 ND 38 43 10 7 2 0 0 81 9 42
2014 ND-01 56 44 0 0 0 0 0 100 0 16
2014 ND-02 29 50 7 14 0 0 0 79 14 14
2011 ND 54 27 9 6 2 2 0 83 8 50
2011 ND-01 72 19 4 5 0 0 0 90 5 20
2011 ND-02 43 30 20 0 8 0 0 73 8 14

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 53 17 18 7 5 0 0 70 12 34
2018 ND-01 55 18 18 5 5 0 0 73 9 18
2017 ND 29 31 15 20 5 0 0 60 25 38
2017 ND-01 31 44 12 6 6 0 0 75 12 16
2017 ND-02 27 33 13 27 0 0 0 60 27 15
2014 ND 10 50 21 17 2 0 0 60 19 42
2014 ND-01 13 44 25 19 0 0 0 56 19 16
2014 ND-02 7 64 14 7 7 0 0 72 14 14
2011 ND 36 32 22 4 6 0 0 68 10 50
2011 ND-01 40 36 25 0 0 0 0 75 0 20
2011 ND-02 28 35 8 8 21 0 0 64 29 14
2008 ND 22 52 20 3 3 0 0 74 6 35
2008 ND-01 32 51 16 0 0 0 0 84 0 18

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 ND 38 39 23 34
2018 ND-01 31 53 16 18
2017 ND 19 48 33 37
2017 ND-01 20 60 20 15
2017 ND-02 20 40 40 15
2014 ND 14 43 43 42
2014 ND-01 13 44 44 16
2014 ND-02 21 43 36 14
2011 ND 12 61 27 50
2011 ND-01 9 49 41 20
2011 ND-02 15 64 21 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 ND 20 16 29 13 19 3 12
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 22 70 5 3 0 0 0 92 3 34
2018 ND-01 18 77 0 5 0 0 0 95 5 18
2017 ND 44 43 8 5 0 0 0 87 5 38
2017 ND-01 25 62 6 6 0 0 0 88 6 16
2017 ND-02 67 20 7 6 0 0 0 87 6 15
2014 ND 33 40 14 7 5 0 0 74 12 42
2014 ND-01 44 50 0 0 6 0 0 94 6 16
2014 ND-02 21 36 14 21 7 0 0 57 29 14
2011 ND 52 39 8 2 0 0 0 90 2 50
2011 ND-01 65 24 11 0 0 0 0 89 0 20
2011 ND-02 20 80 0 0 0 0 0 100 0 14
2008 ND 46 43 8 0 3 0 0 89 3 35
2008 ND-01 45 39 11 0 5 0 0 84 5 18

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 11 71 5 5 8 0 0 82 13 32
2018 ND-01 11 67 2 9 11 0 0 78 20 18
2017 ND 18 59 18 0 3 3 0 79 3 38
2017 ND-01 6 75 13 0 6 0 0 81 6 16
2017 ND-02 27 47 27 0 0 0 0 73 0 15
2014 ND 22 50 12 12 5 0 0 71 17 42
2014 ND-01 25 50 0 19 6 0 0 75 25 16
2014 ND-02 21 50 14 7 7 0 0 72 14 14
2011 ND 37 49 7 4 3 0 0 86 8 50
2011 ND-01 39 36 16 5 4 0 0 75 9 20
2011 ND-02 20 73 0 8 0 0 0 92 8 14

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 5 48 42 1 3 0 0 4 54 34
2018 ND-01 5 60 33 2 0 0 0 2 64 18
2017 ND 13 20 47 15 5 0 0 21 33 38
2017 ND-01 13 6 56 12 13 0 0 25 19 16
2017 ND-02 7 27 47 20 0 0 0 20 33 15
2014 ND 10 41 38 5 5 0 2 10 51 42
2014 ND-01 6 31 50 6 6 0 0 12 38 16
2014 ND-02 14 36 43 7 0 0 0 7 50 14
2011 ND 4 23 35 28 8 0 2 37 27 50
2011 ND-01 5 20 30 33 11 0 0 44 26 20
2011 ND-02 0 29 48 23 0 0 0 23 29 14
2008 ND 6 17 53 18 6 0 0 24 23 34
2008 ND-01 5 11 50 23 11 0 0 34 16 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 8 47 34 5 5 0 0 11 55 33
2018 ND-01 0 56 39 0 5 0 0 5 56 17
2017 ND 3 17 39 34 5 3 0 40 20 38
2017 ND-01 0 19 44 25 13 0 0 38 19 16
2017 ND-02 7 13 34 40 0 7 0 43 21 15
2014 ND 21 17 38 19 5 0 0 24 38 42
2014 ND-01 13 6 56 19 6 0 0 25 19 16
2014 ND-02 21 21 36 21 0 0 0 21 43 14
2011 ND 7 12 35 29 12 2 4 43 20 50
2011 ND-01 11 16 19 40 10 0 4 52 28 20
2011 ND-02 8 8 47 30 8 0 0 37 15 14
2008 ND 3 24 38 14 18 3 0 33 27 34
2008 ND-01 0 11 45 16 22 6 0 41 11 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 38 40 18 1 3 0 0 4 78 33
2018 ND-01 37 33 22 2 5 0 0 7 71 18
2017 ND 28 29 28 15 0 0 0 15 56 38
2017 ND-01 25 31 19 25 0 0 0 25 56 16
2017 ND-02 20 40 33 7 0 0 0 7 60 15
2014 ND 19 52 19 2 5 2 0 7 73 42
2014 ND-01 6 62 19 0 13 0 0 13 69 16
2014 ND-02 28 50 21 0 0 0 0 0 79 14
2011 ND 10 27 37 21 0 4 2 22 39 50
2011 ND-01 5 21 37 36 0 0 0 36 27 20
2011 ND-02 21 29 43 8 0 0 0 8 50 14
2008 ND 21 29 39 9 0 3 0 9 51 34
2008 ND-01 16 22 40 17 0 5 0 18 40 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 4 26 52 16 3 0 0 18 30 34
2018 ND-01 0 36 56 9 0 0 0 9 36 18
2017 ND 8 29 22 39 3 0 0 41 36 38
2017 ND-01 0 19 25 50 6 0 0 56 19 16
2017 ND-02 13 34 13 40 0 0 0 40 47 15
2014 ND 14 28 34 17 2 2 2 20 45 42
2014 ND-01 13 25 44 12 6 0 0 19 37 16
2014 ND-02 21 7 43 29 0 0 0 29 28 14
2011 ND 4 22 34 25 10 2 4 37 27 50
2011 ND-01 0 11 25 45 15 0 4 63 11 20
2011 ND-02 8 34 43 15 0 0 0 15 42 14
2008 ND 6 11 30 44 9 0 0 52 17 34
2008 ND-01 5 5 29 44 16 0 0 60 11 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 21 38 13 19 8 1 0 27 59 34
2018 ND-01 20 44 11 22 0 2 0 23 66 18
2017 ND 15 34 16 31 0 0 5 33 51 38
2017 ND-01 6 31 31 31 0 0 0 31 37 16
2017 ND-02 20 27 7 33 0 0 13 38 54 15
2014 ND 24 36 29 2 2 5 2 5 64 42
2014 ND-01 19 44 31 0 6 0 0 6 63 16
2014 ND-02 28 29 29 7 0 0 7 8 61 14
2011 ND 2 11 37 33 12 2 2 47 14 50
2011 ND-01 5 5 30 44 11 5 0 58 11 20
2011 ND-02 0 6 43 37 14 0 0 52 6 14
2008 ND 9 9 37 31 14 0 0 45 18 35
2008 ND-01 0 5 45 28 22 0 0 50 5 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 12 48 21 9 10 0 0 19 60 34
2018 ND-01 18 48 16 5 13 0 0 18 66 18
2017 ND 0 28 21 39 12 0 0 51 28 38
2017 ND-01 0 25 19 50 6 0 0 56 25 16
2017 ND-02 0 40 27 27 7 0 0 34 40 15
2014 ND 14 19 38 17 7 5 0 25 35 42
2014 ND-01 13 13 31 31 13 0 0 44 25 16
2014 ND-02 14 21 50 14 0 0 0 14 36 14
2011 ND 4 16 33 21 17 4 4 42 22 50
2011 ND-01 11 5 40 11 28 5 0 41 17 20
2011 ND-02 0 29 27 31 13 0 0 44 29 14
2008 ND 6 17 38 17 18 0 3 37 24 34
2008 ND-01 0 5 55 11 22 0 6 35 6 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 30 39 27 4 0 0 0 4 69 34
2018 ND-01 37 36 27 0 0 0 0 0 73 18
2017 ND 16 25 36 18 3 3 0 21 42 38
2017 ND-01 25 25 38 12 0 0 0 12 50 16
2017 ND-02 13 20 33 20 7 6 0 29 36 15
2014 ND 19 33 38 2 5 2 0 7 53 42
2014 ND-01 13 31 38 6 13 0 0 19 44 16
2014 ND-02 21 28 50 0 0 0 0 0 50 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 53 27 8 6 6 0 0 80 12 34
2018 ND-01 57 25 7 11 0 0 0 82 11 18
2017 ND 39 36 12 5 3 3 3 79 8 38
2017 ND-01 56 37 6 0 0 0 0 94 0 16
2017 ND-02 27 40 13 6 7 7 0 72 14 15
2014 ND 48 33 7 2 10 0 0 81 12 42
2014 ND-01 50 37 6 0 6 0 0 88 6 16
2014 ND-02 50 28 7 0 14 0 0 79 14 14

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 52 35 12 1 0 0 0 87 1 34
2018 ND-01 66 21 11 2 0 0 0 87 2 18
2017 ND 49 38 3 8 0 0 3 90 8 38
2017 ND-01 56 38 0 6 0 0 0 94 6 16
2017 ND-02 47 40 7 6 0 0 0 87 6 15
2014 ND 45 31 14 5 5 0 0 76 10 42
2014 ND-01 63 19 19 0 0 0 0 81 0 16
2014 ND-02 36 36 14 0 14 0 0 71 14 14

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 63 26 3 7 1 0 0 89 9 34
2018 ND-01 68 27 0 2 2 0 0 95 5 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 22 66 5 6 0 0 1 89 6 34
2018 ND-01 11 75 9 2 0 0 2 89 2 18
2017 ND 34 59 3 0 0 5 0 97 0 38
2017 ND-01 37 56 6 0 0 0 0 94 0 16
2017 ND-02 27 67 0 0 0 7 0 100 0 15
2014 ND 40 38 10 7 0 5 0 82 8 42
2014 ND-01 50 37 13 0 0 0 0 87 0 16
2014 ND-02 28 43 7 14 0 7 0 77 15 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 22 66 11 1 0 0 0 88 1 34
2018 ND-01 18 62 18 2 0 0 0 80 2 18
2017 ND 29 57 9 3 0 3 0 88 3 38
2017 ND-01 31 56 13 0 0 0 0 87 0 16
2017 ND-02 27 66 0 7 0 0 0 93 7 15
2014 ND 31 40 14 5 7 2 0 73 12 42
2014 ND-01 44 50 0 0 6 0 0 94 6 16
2014 ND-02 21 36 29 7 7 0 0 57 14 14
2011 ND 40 54 2 4 0 0 0 94 4 49
2011 ND-01 40 60 0 0 0 0 0 100 0 20
2011 ND-02 14 78 0 8 0 0 0 92 8 14

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 23 65 11 1 0 0 0 88 1 34
2018 ND-01 27 62 11 0 0 0 0 89 0 18
2017 ND 44 51 0 3 0 3 0 97 3 38
2017 ND-01 50 50 0 0 0 0 0 100 0 16
2017 ND-02 40 53 0 7 0 0 0 93 7 15
2014 ND 45 33 5 7 10 0 0 79 17 42
2014 ND-01 63 31 0 0 6 0 0 94 6 16
2014 ND-02 36 36 7 7 14 0 0 71 21 14
2011 ND 63 37 0 0 0 0 0 100 0 49
2011 ND-01 53 47 0 0 0 0 0 100 0 20
2011 ND-02 78 22 0 0 0 0 0 100 0 14
2008 ND 49 39 3 6 3 0 0 88 9 35
2008 ND-01 60 28 0 12 0 0 0 88 12 18

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 32 29 8 16 5 9 0 68 23 34
2018 ND-01 55 27 5 13 0 0 0 82 13 18
2017 ND 23 34 20 10 5 3 5 62 17 38
2017 ND-01 31 37 19 6 0 6 0 73 7 16
2017 ND-02 13 33 20 13 13 0 7 50 28 15
2014 ND 17 48 9 7 10 7 2 71 18 42
2014 ND-01 31 50 0 0 6 6 6 93 7 16
2014 ND-02 7 50 14 14 14 0 0 57 29 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 17 46 16 11 5 5 0 67 16 34
2018 ND-01 25 36 13 9 9 9 0 66 19 18
2017 ND 44 38 3 8 0 8 0 89 8 38
2017 ND-01 38 38 0 18 0 6 0 80 20 16
2017 ND-02 47 40 7 0 0 6 0 93 0 15
2014 ND 26 38 9 12 10 2 2 68 22 42
2014 ND-01 44 31 6 6 13 0 0 75 19 16
2014 ND-02 21 36 14 14 7 7 0 61 23 14
2011 ND 34 32 16 12 0 6 0 70 13 50
2011 ND-01 49 27 4 16 0 4 0 79 17 20
2011 ND-02 21 34 37 8 0 0 0 55 8 14
2008 ND 29 41 3 16 6 6 0 74 22 35
2008 ND-01 39 27 0 18 11 5 0 69 31 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 16 51 19 14 0 0 0 67 14 34
2018 ND-01 13 44 16 26 0 0 0 58 26 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 11 29 23 10 14 6 6 46 28 34
2018 ND-01 20 27 16 9 9 11 9 58 22 18
2017 ND 15 21 25 13 8 18 0 44 25 38
2017 ND-01 19 31 25 6 6 13 0 58 14 16
2017 ND-02 6 7 27 20 13 27 0 18 46 15
2014 ND 14 19 21 2 24 12 7 41 32 42
2014 ND-01 31 25 25 0 6 6 6 65 7 16
2014 ND-02 0 14 21 7 36 14 7 18 54 14
2011 ND 18 38 10 6 4 17 7 73 14 50
2011 ND-01 29 27 9 4 5 20 5 75 12 20
2011 ND-02 14 41 14 0 8 15 8 71 10 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 3 17 10 17 6 16 32 37 43 34
2018 ND-01 2 22 13 20 0 13 29 42 34 18
2017 ND 10 18 12 0 0 39 21 70 0 38
2017 ND-01 12 25 0 0 0 38 25 100 0 16
2017 ND-02 0 20 13 0 0 53 13 60 0 15
2014 ND 7 12 7 2 12 36 24 47 35 42
2014 ND-01 6 13 0 0 6 37 37 75 25 16
2014 ND-02 7 14 7 7 14 36 14 43 43 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 19 44 16 9 1 11 0 71 11 34
2018 ND-01 31 29 20 9 2 9 0 66 12 18
2017 ND 28 26 25 0 0 16 5 69 0 38
2017 ND-01 19 38 25 0 0 13 6 69 0 16
2017 ND-02 40 20 20 0 0 20 0 75 0 15
2014 ND 19 21 21 7 10 19 2 51 21 42
2014 ND-01 25 19 13 0 6 37 0 70 10 16
2014 ND-02 7 36 29 7 14 7 0 46 23 14
2011 ND 34 43 17 0 2 2 2 81 2 50
2011 ND-01 55 25 20 0 0 0 0 80 0 20
2011 ND-02 13 56 15 0 0 8 8 82 0 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 9 20 10 10 0 29 23 59 20 33
2018 ND-01 11 22 13 0 0 33 20 71 0 18
2017 ND 10 16 17 0 3 39 15 57 6 38
2017 ND-01 12 13 0 0 6 50 19 80 20 16
2017 ND-02 0 13 33 0 0 47 7 29 0 15
2014 ND 12 12 10 0 2 57 7 67 7 42
2014 ND-01 13 13 13 0 0 50 12 67 0 16
2014 ND-02 7 7 14 0 0 64 7 50 0 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 14 51 13 11 0 9 1 73 12 34
2018 ND-01 16 47 20 0 0 18 0 76 0 18
2017 ND 26 34 20 0 3 16 3 73 3 38
2017 ND-01 31 38 13 0 6 13 0 79 7 16
2017 ND-02 20 33 27 0 0 20 0 67 0 15
2014 ND 21 21 17 5 2 33 0 64 11 42
2014 ND-01 31 13 6 6 0 44 0 78 11 16
2014 ND-02 7 36 29 7 0 21 0 54 9 14
2011 ND 42 46 6 0 2 2 2 92 2 50
2011 ND-01 44 51 0 0 0 5 0 100 0 20
2011 ND-02 26 58 8 0 0 0 8 92 0 14
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 70 15 14 0 0 0 0 86 0 33
2018 ND-01 84 5 11 0 0 0 0 89 0 18
2017 ND 65 22 3 5 0 3 3 92 5 38
2017 ND-01 81 19 0 0 0 0 0 100 0 16
2017 ND-02 60 20 6 7 0 6 0 86 7 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 12 62 19 6 1 0 0 74 7 34
2018 ND-01 11 53 25 9 2 0 0 64 11 18
2017 ND 16 49 17 13 3 0 3 67 16 38
2017 ND-01 13 50 12 19 6 0 0 63 25 16
2017 ND-02 20 53 13 13 0 0 0 73 13 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 3 50 27 10 11 0 0 52 21 34
2018 ND-01 5 51 22 11 11 0 0 56 22 18
2017 ND 16 45 11 20 5 0 3 63 26 37
2017 ND-01 13 50 19 12 6 0 0 63 18 16
2017 ND-02 21 50 7 14 7 0 0 71 21 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 29 25 23 12 10 0 0 54 22 34
2018 ND-01 40 25 36 0 0 0 0 64 0 18
2017 ND 21 25 23 15 13 0 3 47 29 38
2017 ND-01 25 25 25 19 6 0 0 50 25 16
2017 ND-02 13 20 27 20 13 0 7 36 35 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 27 33 24 4 13 0 0 59 17 34
2018 ND-01 18 36 37 2 7 0 0 53 9 18
2017 ND 8 34 23 26 10 0 0 41 36 38
2017 ND-01 6 44 25 18 6 0 0 50 25 16
2017 ND-02 13 33 13 27 13 0 0 47 40 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 27 40 11 15 7 0 0 66 23 34
2018 ND-01 18 51 13 16 2 0 0 68 18 18
2017 ND 12 49 21 13 5 0 0 61 18 38
2017 ND-01 19 62 6 6 6 0 0 81 12 16
2017 ND-02 0 53 27 13 7 0 0 53 20 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 20 37 22 15 4 0 3 59 19 34
2018 ND-01 11 38 40 11 0 0 0 49 11 18
2017 ND 10 21 30 18 15 0 5 33 35 38
2017 ND-01 13 38 13 19 12 0 6 54 33 16
2017 ND-02 13 6 47 7 20 0 7 21 29 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 34 38 4 9 7 0 8 78 18 34
2018 ND-01 37 48 7 5 2 0 0 86 7 18
2017 ND 18 26 16 21 10 0 9 49 34 38
2017 ND-01 25 31 25 6 12 0 0 56 18 16
2017 ND-02 13 26 13 27 13 0 7 43 43 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 24 48 10 9 9 0 0 72 18 33
2018 ND-01 18 61 11 2 7 0 0 79 10 17
2017 ND 15 37 32 13 3 0 0 52 16 37
2017 ND-01 0 57 31 6 6 0 0 57 12 16
2017 ND-02 14 36 36 14 0 0 0 50 14 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 18 36 33 11 1 0 0 54 13 33
2018 ND-01 22 22 40 16 0 0 0 44 16 18
2017 ND 26 29 27 8 5 0 5 58 14 37
2017 ND-01 19 44 25 6 6 0 0 62 12 16
2017 ND-02 29 21 29 7 7 0 7 54 15 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 4 28 50 13 5 0 0 33 18 33
2018 ND-01 0 22 53 16 9 0 0 22 25 18
2017 ND 8 37 34 8 8 0 5 48 17 37
2017 ND-01 6 56 38 0 0 0 0 62 0 16
2017 ND-02 7 36 29 7 14 0 7 46 23 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 10 22 54 4 6 0 3 34 10 33
2018 ND-01 11 13 60 7 9 0 0 25 16 18
2017 ND 3 48 34 11 5 0 0 51 16 37
2017 ND-01 6 44 31 13 6 0 0 50 19 16
2017 ND-02 0 65 14 14 7 0 0 65 21 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 26 30 20 16 5 0 3 58 21 33
2018 ND-01 25 16 33 18 9 0 0 40 26 18
2017 ND 23 34 24 16 3 0 0 57 19 37
2017 ND-01 13 31 38 13 6 0 0 44 19 16
2017 ND-02 7 57 14 22 0 0 0 64 22 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 26 43 12 14 0 0 4 72 15 33
2018 ND-01 25 56 2 18 0 0 0 80 18 18
2017 ND 36 46 10 8 0 0 0 82 8 38
2017 ND-01 44 38 19 0 0 0 0 81 0 16
2017 ND-02 26 47 7 20 0 0 0 73 20 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 67 5 16 1 3 0 8 78 5 33
2018 ND-01 74 9 18 0 0 0 0 82 0 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 83 0 1 0 9 0 6 89 10 33
2018 ND-01 98 0 2 0 0 0 0 98 0 18
2017 ND 74 18 3 0 0 0 5 97 0 38
2017 ND-01 81 12 0 0 0 0 6 100 0 16
2017 ND-02 60 27 6 0 0 0 7 93 0 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 67 18 4 11 0 0 0 85 11 33
2018 ND-01 68 27 2 2 0 0 0 95 2 18
2017 ND 59 29 10 0 0 0 3 90 0 38
2017 ND-01 75 25 0 0 0 0 0 100 0 16
2017 ND-02 40 40 13 0 0 0 7 86 0 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 61 20 16 3 0 0 0 81 3 33
2018 ND-01 64 33 2 0 0 0 0 98 0 18
2017 ND 56 29 8 5 3 0 0 85 8 38
2017 ND-01 63 31 6 0 0 0 0 94 0 16
2017 ND-02 34 40 13 7 6 0 0 74 13 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 47 4 5 0 0 0 44 91 0 33
2018 ND-01 33 0 0 0 0 0 67 100 0 18
2017 ND 56 0 5 0 0 0 39 92 0 38
2017 ND-01 50 0 0 0 0 0 50 100 0 16
2017 ND-02 53 0 0 0 0 0 47 100 0 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 48 23 17 1 6 0 4 74 8 33
2018 ND-01 47 29 18 2 2 0 2 77 5 18
2017 ND 71 16 5 3 0 0 5 92 3 38
2017 ND-01 62 25 6 6 0 0 0 88 6 16
2017 ND-02 80 7 0 0 0 0 13 100 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 49 16 13 1 13 0 7 71 15 33
2018 ND-01 40 29 7 2 20 0 2 70 23 18
2017 ND 51 18 13 5 13 0 0 69 18 38
2017 ND-01 38 19 19 12 12 0 0 56 25 16
2017 ND-02 53 20 13 0 13 0 0 73 13 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 50 32 15 0 0 0 3 85 0 33
2018 ND-01 38 44 18 0 0 0 0 82 0 18
2017 ND 59 34 5 0 0 0 3 95 0 38
2017 ND-01 56 44 0 0 0 0 0 100 0 16
2017 ND-02 53 33 7 0 0 0 7 93 0 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 12 40 36 5 6 0 0 53 11 34
2018 ND-01 9 48 36 7 0 0 0 57 7 18
2017 ND 5 41 41 13 0 0 0 46 13 38
2017 ND-01 6 50 37 6 0 0 0 57 6 16
2017 ND-02 6 34 47 13 0 0 0 40 13 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 7 5 57 31 0 0 0 31 12 34
2018 ND-01 2 5 62 31 0 0 0 31 7 18
2017 ND 3 21 44 25 8 0 0 33 23 38
2017 ND-01 6 19 44 19 13 0 0 31 25 16
2017 ND-02 0 13 47 33 7 0 0 40 13 15
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 27 35 15 15 8 0 0 27 73 34
2018 ND-01 22 53 13 11 0 0 0 22 78 18
2017 ND 23 26 20 15 13 3 0 24 76 38
2017 ND-01 19 31 25 12 13 0 0 19 81 16
2017 ND-02 13 27 13 27 13 7 0 14 86 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 ND 22 24
2018 ND-01 12 14
2017 ND 30 28
2017 ND-01 30 13
2017 ND-02 17 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ND 18 24
2018 ND-01 17 14
2017 ND 24 28
2017 ND-01 16 13
2017 ND-02 33 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ND 34 24
2018 ND-01 56 14
2017 ND 17 28
2017 ND-01 16 13
2017 ND-02 16 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 ND 29 24
2018 ND-01 26 14
2017 ND 28 28
2017 ND-01 23 13
2017 ND-02 25 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 ND 15 24
2018 ND-01 23 14
2017 ND 4 28
2017 ND-01 8 13
2017 ND-02 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 ND 36 24
2018 ND-01 29 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 ND 19 24
2018 ND-01 6 14
2017 ND 53 28
2017 ND-01 54 13
2017 ND-02 67 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 ND 0 47 7 25 7 14 23
2018 ND-01 0 60 11 29 0 0 14
2017 ND 4 40 19 15 7 15 26
2017 ND-01 0 50 17 8 0 25 12
2017 ND-02 9 28 27 9 18 9 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ND 40 60 24
2018 ND-01 46 54 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 50 22 9 6 8 0 6 76 15 34
2018 ND-01 64 22 2 2 0 0 9 95 3 18

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 0 27 8 25 39 0 2 27 64 24
2018 ND-01 0 29 14 29 26 0 3 29 56 14
2017 ND 14 23 10 14 31 0 7 40 49 28
2017 ND-01 8 23 0 23 39 0 8 33 67 13
2017 ND-02 25 17 17 8 25 0 8 45 37 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ND 0 20 15 12 53 0 0 20 65 24
2018 ND-01 0 29 26 6 40 0 0 29 46 14
2017 ND 4 13 11 14 59 0 0 16 73 28
2017 ND-01 0 8 16 15 61 0 0 8 77 13
2017 ND-02 8 8 8 17 58 0 0 17 75 12
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