2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - NB

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 24 38 17 18 3 0 0 62 21 175
2018 NB-06 40 40 0 20 0 0 0 80 20 10
2018 NB-07 13 40 27 13 7 0 0 53 20 15
2018 NB-08 19 25 19 31 6 0 0 44 38 16
2018 NB-09 14 48 14 24 0 0 0 62 24 21
2018 NB-10 20 43 20 18 0 0 0 63 18 40
2018 NB-11 20 52 12 12 4 0 0 72 16 25
2018 NB-12 46 25 13 13 4 0 0 71 17 24
2017 NB 32 44 9 10 5 0 0 76 15 166
2017 NB-07 29 47 6 0 18 0 0 76 18 17
2017 NB-08 7 40 27 20 7 0 0 47 27 15
2017 NB-09 30 52 4 13 0 0 0 83 13 23
2017 NB-10 37 46 12 5 0 0 0 83 5 41
2017 NB-11 28 44 17 11 0 0 0 72 11 18
2017 NB-12 46 33 0 13 8 0 0 79 21 24
2014 NB 37 42 10 7 4 0 0 79 11 185
2014 NB-04 25 58 8 8 0 0 0 83 8 12
2014 NB-07 26 37 11 16 11 0 0 63 26 19
2014 NB-08 24 29 33 10 5 0 0 52 14 21
2014 NB-09 35 38 15 4 8 0 0 73 12 26
2014 NB-10 35 52 3 6 3 0 0 87 10 31
2014 NB-11 54 42 0 0 4 0 0 96 4 24
2014 NB-12 57 32 4 7 0 0 0 89 7 28
2011 NB 37 43 13 4 3 0 0 80 7 180
2011 NB-04 18 46 36 0 0 0 0 64 0 11
2011 NB-06 43 36 0 7 14 0 0 79 21 14
2011 NB-07 21 50 25 4 0 0 0 71 4 24
2011 NB-08 59 24 12 6 0 0 0 82 6 17
2011 NB-09 27 50 10 10 3 0 0 77 13 30
2011 NB-10 20 56 16 0 8 0 0 76 8 25
2011 NB-11 56 28 11 0 6 0 0 83 6 18
2011 NB-12 61 39 0 0 0 0 0 100 0 23
2008 NB 38 39 12 4 6 0 0 78 10 95
2008 NB-06 31 54 0 0 15 0 0 85 15 13
2008 NB-09 38 38 23 0 0 0 0 77 0 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 20 36 18 18 7 0 0 56 26 175
2018 NB-06 30 50 10 10 0 0 0 80 10 10
2018 NB-07 13 40 27 7 13 0 0 53 20 15
2018 NB-08 13 38 19 13 19 0 0 50 31 16
2018 NB-09 10 19 24 33 14 0 0 29 48 21
2018 NB-10 13 36 23 26 3 0 0 49 28 39
2018 NB-11 16 56 8 20 0 0 0 72 20 25
2018 NB-12 44 24 16 12 4 0 0 68 16 25
2017 NB 27 42 13 10 8 0 0 69 18 165
2017 NB-07 35 41 0 6 18 0 0 76 24 17
2017 NB-08 14 29 29 21 7 0 0 43 29 14
2017 NB-09 17 48 13 22 0 0 0 65 22 23
2017 NB-10 22 51 17 5 5 0 0 73 10 41
2017 NB-11 22 39 22 17 0 0 0 61 17 18
2017 NB-12 42 33 4 4 17 0 0 75 21 24

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 34 42 14 7 3 0 0 76 10 174
2018 NB-06 50 30 0 20 0 0 0 80 20 10
2018 NB-07 40 40 7 7 7 0 0 80 13 15
2018 NB-08 25 44 19 6 6 0 0 69 13 16
2018 NB-09 20 50 20 10 0 0 0 70 10 20
2018 NB-10 30 48 13 8 3 0 0 78 10 40
2018 NB-11 28 52 16 4 0 0 0 80 4 25
2018 NB-12 56 24 16 0 4 0 0 80 4 25
2017 NB 51 34 10 4 2 0 0 85 5 167
2017 NB-07 53 35 0 6 6 0 0 88 12 17
2017 NB-08 27 27 27 20 0 0 0 53 20 15
2017 NB-09 57 43 0 0 0 0 0 100 0 23
2017 NB-10 56 27 17 0 0 0 0 83 0 41
2017 NB-11 39 56 0 6 0 0 0 94 6 18
2017 NB-12 63 25 4 4 4 0 0 88 8 24
2014 NB 59 32 4 4 2 0 0 91 5 184
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 32 53 0 16 0 0 0 84 16 19
2014 NB-08 57 29 5 0 10 0 0 86 10 21
2014 NB-09 50 31 15 4 0 0 0 81 4 26
2014 NB-10 52 39 3 6 0 0 0 90 6 31
2014 NB-11 75 21 0 0 4 0 0 96 4 24
2014 NB-12 78 19 0 4 0 0 0 96 4 27
2011 NB 54 35 6 3 2 0 0 89 6 181
2011 NB-04 37 55 9 0 0 0 0 91 0 11
2011 NB-06 47 20 7 7 20 0 0 67 27 15
2011 NB-07 50 42 4 4 0 0 0 92 4 24
2011 NB-08 65 29 6 0 0 0 0 94 0 17
2011 NB-09 40 53 3 3 0 0 0 93 3 30
2011 NB-10 52 32 12 4 0 0 0 84 4 25
2011 NB-11 50 44 0 0 6 0 0 94 6 18
2011 NB-12 74 22 4 0 0 0 0 96 0 23

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 23 41 21 11 3 0 0 65 14 176
2018 NB-06 40 30 10 20 0 0 0 70 20 10
2018 NB-07 27 40 20 7 7 0 0 67 13 15
2018 NB-08 19 44 19 13 6 0 0 63 19 16
2018 NB-09 14 48 24 14 0 0 0 62 14 21
2018 NB-10 20 43 25 10 3 0 0 63 13 40
2018 NB-11 16 52 24 4 4 0 0 68 8 25
2018 NB-12 32 36 20 8 4 0 0 68 12 25
2017 NB 32 48 12 5 3 0 0 79 8 165
2017 NB-07 35 47 0 12 6 0 0 82 18 17
2017 NB-08 20 33 27 20 0 0 0 53 20 15
2017 NB-09 23 64 14 0 0 0 0 86 0 22
2017 NB-10 34 56 10 0 0 0 0 90 0 41
2017 NB-11 28 44 22 0 6 0 0 72 6 18
2017 NB-12 46 29 13 8 4 0 0 75 13 24
2014 NB 44 37 8 7 3 0 0 82 10 185
2014 NB-04 50 42 0 8 0 0 0 92 8 12
2014 NB-07 32 32 16 16 5 0 0 63 21 19
2014 NB-08 38 29 14 0 19 0 0 67 19 21
2014 NB-09 31 38 19 8 4 0 0 69 12 26
2014 NB-10 45 42 3 10 0 0 0 87 10 31
2014 NB-11 54 33 4 8 0 0 0 88 8 24
2014 NB-12 64 29 4 4 0 0 0 93 4 28
2011 NB 44 44 7 4 1 0 0 88 5 180
2011 NB-04 27 55 18 0 0 0 0 82 0 11
2011 NB-06 43 36 0 14 7 0 0 79 21 14
2011 NB-07 29 54 12 4 0 0 0 83 4 24
2011 NB-08 59 35 6 0 0 0 0 94 0 17
2011 NB-09 33 53 7 7 0 0 0 87 7 30
2011 NB-10 36 48 8 4 4 0 0 84 8 25
2011 NB-11 67 17 11 6 0 0 0 83 6 18
2011 NB-12 57 43 0 0 0 0 0 100 0 23
2008 NB 45 42 6 5 3 0 0 86 8 95
2008 NB-06 38 47 0 8 8 0 0 85 15 13
2008 NB-09 38 54 8 0 0 0 0 92 0 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 24 34 21 15 6 0 0 58 21 175
2018 NB-06 20 50 30 0 0 0 0 70 0 10
2018 NB-07 53 27 7 0 13 0 0 80 13 15
2018 NB-08 13 44 19 19 6 0 0 56 25 16
2018 NB-09 14 24 19 33 10 0 0 38 43 21
2018 NB-10 28 28 28 13 5 0 0 55 18 40
2018 NB-11 16 36 16 32 0 0 0 52 32 25
2018 NB-12 21 50 21 4 4 0 0 71 8 24
2017 NB 25 41 20 9 4 1 0 66 13 167
2017 NB-07 24 35 18 6 18 0 0 59 24 17
2017 NB-08 0 40 40 7 13 0 0 40 20 15
2017 NB-09 22 61 13 4 0 0 0 83 4 23
2017 NB-10 32 39 22 7 0 0 0 71 7 41
2017 NB-11 17 39 39 6 0 0 0 56 6 18
2017 NB-12 25 50 4 17 4 0 0 75 21 24
2014 NB 41 39 11 5 2 1 1 81 8 185
2014 NB-04 33 33 17 0 0 8 8 80 0 12
2014 NB-07 32 47 16 0 5 0 0 79 5 19
2014 NB-08 48 24 14 5 10 0 0 71 14 21
2014 NB-09 38 38 19 4 0 0 0 77 4 26
2014 NB-10 39 45 3 10 0 3 0 87 10 31
2014 NB-11 46 46 0 4 4 0 0 92 8 24
2014 NB-12 68 25 7 0 0 0 0 93 0 28
2011 NB 39 35 15 7 5 0 0 73 12 179
2011 NB-04 37 27 18 18 0 0 0 64 18 11
2011 NB-06 47 20 7 7 20 0 0 67 27 15
2011 NB-07 25 50 16 4 4 0 0 75 8 24
2011 NB-08 47 33 13 0 7 0 0 80 7 15
2011 NB-09 23 53 13 7 3 0 0 77 10 30
2011 NB-10 32 32 24 8 4 0 0 64 12 25
2011 NB-11 61 11 17 6 6 0 0 72 11 18
2011 NB-12 48 30 13 9 0 0 0 78 9 23

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 21 36 22 13 8 0 0 57 21 175
2018 NB-06 20 50 20 10 0 0 0 70 10 10
2018 NB-07 47 33 0 7 13 0 0 80 20 15
2018 NB-08 13 44 25 13 6 0 0 56 19 16
2018 NB-09 14 24 24 24 14 0 0 38 38 21
2018 NB-10 23 35 20 13 10 0 0 58 23 40
2018 NB-11 12 36 24 24 4 0 0 48 28 25
2018 NB-12 21 38 33 4 4 0 0 58 8 24
2017 NB 22 45 19 8 5 1 0 67 14 166
2017 NB-07 12 59 12 0 18 0 0 71 18 17
2017 NB-08 0 47 33 0 20 0 0 47 20 15
2017 NB-09 17 61 17 4 0 0 0 78 4 23
2017 NB-10 29 39 22 7 2 0 0 68 10 41
2017 NB-11 11 44 39 6 0 0 0 56 6 18
2017 NB-12 29 46 4 17 4 0 0 75 21 24
2014 NB 39 42 9 7 2 0 1 82 9 185
2014 NB-04 25 58 8 0 0 0 8 91 0 12
2014 NB-07 32 47 11 5 5 0 0 79 11 19
2014 NB-08 57 24 5 10 5 0 0 81 14 21
2014 NB-09 27 54 12 8 0 0 0 81 8 26
2014 NB-10 42 35 13 6 3 0 0 77 10 31
2014 NB-11 50 29 8 13 0 0 0 79 13 24
2014 NB-12 57 36 7 0 0 0 0 93 0 28
2011 NB 34 41 13 8 4 0 0 75 12 180
2011 NB-04 37 37 18 9 0 0 0 73 9 11
2011 NB-06 27 40 13 13 7 0 0 67 20 15
2011 NB-07 21 59 12 4 4 0 0 79 8 24
2011 NB-08 44 38 13 0 6 0 0 81 6 16
2011 NB-09 27 53 7 10 3 0 0 80 13 30
2011 NB-10 24 36 24 12 4 0 0 60 16 25
2011 NB-11 50 22 17 6 6 0 0 72 11 18
2011 NB-12 48 35 9 9 0 0 0 83 9 23
2008 NB 38 37 17 4 4 0 0 75 8 95
2008 NB-06 31 39 23 0 8 0 0 69 8 13
2008 NB-09 23 62 8 8 0 0 0 85 8 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 25 21 23 14 13 4 0 48 29 175
2018 NB-06 40 30 20 10 0 0 0 70 10 10
2018 NB-07 33 27 13 7 13 7 0 64 21 15
2018 NB-08 25 31 13 6 25 0 0 56 31 16
2018 NB-09 10 19 29 14 29 0 0 29 43 21
2018 NB-10 23 13 30 15 10 10 0 39 28 40
2018 NB-11 20 20 32 20 0 8 0 43 22 25
2018 NB-12 33 29 17 17 4 0 0 63 21 24
2017 NB 33 23 14 16 8 5 1 59 25 166
2017 NB-07 31 25 19 13 13 0 0 56 25 16
2017 NB-08 13 27 20 20 20 0 0 40 40 15
2017 NB-09 13 17 17 22 13 17 0 37 42 23
2017 NB-10 41 22 15 12 2 7 0 68 16 41
2017 NB-11 28 28 11 28 6 0 0 56 33 18
2017 NB-12 33 38 13 8 8 0 0 71 17 24
2014 NB 38 33 11 7 6 3 1 74 14 185
2014 NB-04 25 33 8 8 8 8 8 70 20 12
2014 NB-07 21 47 21 5 5 0 0 68 11 19
2014 NB-08 33 24 5 14 19 5 0 60 35 21
2014 NB-09 35 42 15 0 8 0 0 77 8 26
2014 NB-10 42 32 3 10 6 6 0 79 17 31
2014 NB-11 54 29 8 0 8 0 0 83 8 24
2014 NB-12 61 25 4 4 0 7 0 92 4 28
2011 NB 35 26 14 12 8 6 0 64 21 180
2011 NB-04 27 27 18 18 9 0 0 55 27 11
2011 NB-06 53 13 7 7 13 7 0 71 21 15
2011 NB-07 25 29 21 12 8 4 0 57 22 24
2011 NB-08 50 19 6 6 6 13 0 79 14 16
2011 NB-09 27 23 7 20 7 17 0 60 32 30
2011 NB-10 20 28 24 12 12 4 0 50 25 25
2011 NB-11 39 28 17 11 6 0 0 67 17 18
2011 NB-12 48 39 9 4 0 0 0 87 4 23
2008 NB 26 22 18 13 12 8 0 53 27 94
2008 NB-06 15 31 23 16 15 0 0 46 31 13
2008 NB-09 23 23 8 8 23 15 0 55 36 13
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 42 33 12 5 7 1 0 76 12 174
2018 NB-06 40 50 0 0 10 0 0 90 10 10
2018 NB-07 47 33 13 0 7 0 0 80 7 15
2018 NB-08 25 13 31 6 25 0 0 38 31 16
2018 NB-09 33 33 10 10 10 5 0 70 20 21
2018 NB-10 45 38 10 5 3 0 0 83 8 40
2018 NB-11 46 33 8 4 8 0 0 79 13 24
2018 NB-12 44 40 4 8 4 0 0 84 12 25
2017 NB 39 37 9 5 5 4 1 79 11 167
2017 NB-07 18 53 6 6 12 6 0 75 19 17
2017 NB-08 7 60 13 13 7 0 0 67 20 15
2017 NB-09 26 43 9 4 4 13 0 80 10 23
2017 NB-10 41 41 12 0 0 5 0 87 0 41
2017 NB-11 33 33 11 11 6 0 6 71 18 18
2017 NB-12 63 21 4 0 13 0 0 83 13 24
2014 NB 45 26 14 10 3 2 0 73 13 185
2014 NB-04 67 17 17 0 0 0 0 83 0 12
2014 NB-07 37 42 5 16 0 0 0 79 16 19
2014 NB-08 57 14 19 10 0 0 0 71 10 21
2014 NB-09 42 19 15 12 12 0 0 62 23 26
2014 NB-10 45 23 19 10 3 0 0 68 13 31
2014 NB-11 58 29 8 0 0 4 0 91 0 24
2014 NB-12 36 32 11 11 0 11 0 76 12 28
2011 NB 43 28 10 11 3 5 1 75 14 181
2011 NB-04 64 27 0 9 0 0 0 91 9 11
2011 NB-06 27 40 0 20 7 7 0 71 29 15
2011 NB-07 33 21 12 25 4 4 0 56 31 24
2011 NB-08 47 35 6 12 0 0 0 82 12 17
2011 NB-09 40 37 7 3 3 10 0 85 7 30
2011 NB-10 52 20 16 4 4 4 0 75 8 25
2011 NB-11 33 33 11 6 6 6 6 75 13 18
2011 NB-12 52 26 9 9 0 4 0 82 9 23
2008 NB 41 19 15 10 6 9 0 66 18 95
2008 NB-06 46 8 15 0 15 15 0 64 18 13
2008 NB-09 23 23 15 15 0 23 0 60 20 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 38 36 10 10 6 1 0 74 16 172
2018 NB-06 50 30 10 0 10 0 0 80 10 10
2018 NB-07 33 47 7 13 0 0 0 80 13 15
2018 NB-08 31 19 13 31 6 0 0 50 38 16
2018 NB-09 24 29 10 19 14 5 0 55 35 21
2018 NB-10 33 49 13 5 0 0 0 82 5 39
2018 NB-11 38 38 13 4 8 0 0 75 13 24
2018 NB-12 56 32 4 0 8 0 0 88 8 25
2017 NB 40 41 5 9 4 1 1 82 13 167
2017 NB-07 47 29 0 12 12 0 0 76 24 17
2017 NB-08 0 73 0 20 7 0 0 73 27 15
2017 NB-09 30 43 13 9 0 4 0 77 9 23
2017 NB-10 34 54 5 5 0 2 0 90 5 41
2017 NB-11 33 33 6 11 11 0 6 71 24 18
2017 NB-12 67 25 0 4 4 0 0 92 8 24
2014 NB 37 40 8 10 3 1 1 79 14 185
2014 NB-04 58 25 8 8 0 0 0 83 8 12
2014 NB-07 37 37 11 11 0 5 0 78 11 19
2014 NB-08 48 24 14 14 0 0 0 71 14 21
2014 NB-09 35 38 4 15 8 0 0 73 23 26
2014 NB-10 32 48 10 6 3 0 0 81 10 31
2014 NB-11 50 33 4 8 0 4 0 87 9 24
2014 NB-12 32 54 7 7 0 0 0 86 7 28
2011 NB 40 39 8 8 4 2 0 80 12 181
2011 NB-04 64 36 0 0 0 0 0 100 0 11
2011 NB-06 27 40 0 7 20 7 0 71 29 15
2011 NB-07 25 46 17 8 0 4 0 74 9 24
2011 NB-08 53 29 12 6 0 0 0 82 6 17
2011 NB-09 43 40 3 7 3 3 0 86 10 30
2011 NB-10 28 48 12 8 4 0 0 76 12 25
2011 NB-11 39 44 6 6 6 0 0 83 11 18
2011 NB-12 48 30 13 9 0 0 0 78 9 23
2008 NB 30 43 10 9 6 1 0 75 15 95
2008 NB-06 46 24 8 0 23 0 0 69 23 13
2008 NB-09 31 31 8 31 0 0 0 62 31 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 42 32 13 5 8 0 0 74 13 171
2018 NB-06 50 40 0 0 10 0 0 90 10 10
2018 NB-07 43 36 21 0 0 0 0 79 0 14
2018 NB-08 20 27 13 13 27 0 0 47 40 15
2018 NB-09 38 24 19 10 10 0 0 62 19 21
2018 NB-10 40 43 13 0 5 0 0 83 5 40
2018 NB-11 38 33 13 4 13 0 0 71 17 24
2018 NB-12 54 33 4 4 4 0 0 88 8 24
2017 NB 45 32 10 4 8 0 1 78 12 167
2017 NB-07 35 35 6 12 12 0 0 71 24 17
2017 NB-08 20 60 7 7 7 0 0 80 13 15
2017 NB-09 30 43 17 4 4 0 0 74 9 23
2017 NB-10 51 34 12 0 2 0 0 85 2 41
2017 NB-11 39 17 17 6 17 0 6 59 24 18
2017 NB-12 58 25 4 0 13 0 0 83 13 24
2014 NB 49 29 9 9 4 1 0 78 13 185
2014 NB-04 75 17 8 0 0 0 0 92 0 12
2014 NB-07 32 53 5 11 0 0 0 84 11 19
2014 NB-08 52 24 14 10 0 0 0 76 10 21
2014 NB-09 35 38 8 8 12 0 0 73 19 26
2014 NB-10 45 29 16 6 3 0 0 74 10 31
2014 NB-11 67 21 8 4 0 0 0 88 4 24
2014 NB-12 57 18 7 11 4 4 0 78 15 28

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 9 35 18 21 14 3 0 46 36 176
2018 NB-06 10 50 30 0 10 0 0 60 10 10
2018 NB-07 7 47 13 7 20 7 0 57 29 15
2018 NB-08 6 44 0 31 19 0 0 50 50 16
2018 NB-09 0 24 29 29 14 5 0 25 45 21
2018 NB-10 5 28 23 28 15 3 0 33 44 40
2018 NB-11 8 44 16 16 16 0 0 52 32 25
2018 NB-12 12 44 12 20 8 4 0 58 29 25
2017 NB 13 32 17 23 9 7 0 48 34 167
2017 NB-07 18 18 6 29 18 12 0 40 53 17
2017 NB-08 0 20 13 40 20 7 0 21 64 15
2017 NB-09 9 26 26 17 0 22 0 44 22 23
2017 NB-10 20 37 12 24 2 5 0 59 28 41
2017 NB-11 0 44 28 17 11 0 0 44 28 18
2017 NB-12 8 46 13 21 13 0 0 54 33 24
2014 NB 27 40 12 11 4 6 0 71 16 185
2014 NB-04 42 33 17 0 8 0 0 75 8 12
2014 NB-07 26 37 16 5 5 11 0 71 12 19
2014 NB-08 29 43 10 0 10 10 0 79 11 21
2014 NB-09 23 42 12 23 0 0 0 65 23 26
2014 NB-10 26 42 19 3 6 3 0 70 10 31
2014 NB-11 33 38 8 8 4 8 0 77 14 24
2014 NB-12 25 43 7 18 0 7 0 73 19 28
2011 NB 18 33 22 14 10 4 0 53 25 180
2011 NB-04 18 37 9 18 0 18 0 67 22 11
2011 NB-06 7 33 7 20 27 7 0 43 50 15
2011 NB-07 13 22 39 17 9 0 0 35 26 23
2011 NB-08 24 24 12 12 18 12 0 53 33 17
2011 NB-09 7 47 27 7 13 0 0 53 20 30
2011 NB-10 8 40 28 16 4 4 0 50 21 25
2011 NB-11 28 28 28 6 11 0 0 56 17 18
2011 NB-12 26 39 17 17 0 0 0 65 17 23

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 6 31 15 26 21 1 0 38 47 175
2018 NB-06 0 50 10 30 10 0 0 50 40 10
2018 NB-07 7 47 13 20 13 0 0 53 33 15
2018 NB-08 6 31 6 25 31 0 0 38 56 16
2018 NB-09 0 19 29 29 19 5 0 20 50 21
2018 NB-10 5 28 10 31 26 0 0 33 56 39
2018 NB-11 4 24 16 20 36 0 0 28 56 25
2018 NB-12 8 40 20 24 8 0 0 48 32 25
2017 NB 12 27 18 28 14 1 0 39 43 167
2017 NB-07 18 24 12 24 24 0 0 41 47 17
2017 NB-08 0 7 27 33 33 0 0 7 67 15
2017 NB-09 9 26 26 30 4 4 0 36 36 23
2017 NB-10 10 32 20 32 7 0 0 41 39 41
2017 NB-11 0 28 17 33 22 0 0 28 56 18
2017 NB-12 21 25 21 17 17 0 0 46 33 24
2014 NB 20 47 16 9 6 2 0 68 16 185
2014 NB-04 42 33 17 0 8 0 0 75 8 12
2014 NB-07 16 58 16 0 11 0 0 74 11 19
2014 NB-08 29 33 14 10 14 0 0 62 24 21
2014 NB-09 15 50 12 15 4 4 0 68 20 26
2014 NB-10 16 42 23 10 10 0 0 58 19 31
2014 NB-11 29 42 13 8 8 0 0 71 17 24
2014 NB-12 21 57 11 7 0 4 0 81 7 28
2011 NB 19 29 23 17 12 0 0 48 29 180
2011 NB-04 27 27 18 27 0 0 0 55 27 11
2011 NB-06 7 20 27 20 27 0 0 27 47 15
2011 NB-07 17 26 22 13 22 0 0 43 35 23
2011 NB-08 18 35 29 6 12 0 0 53 18 17
2011 NB-09 7 37 37 13 7 0 0 43 20 30
2011 NB-10 12 24 20 28 16 0 0 36 44 25
2011 NB-11 39 28 17 0 17 0 0 67 17 18
2011 NB-12 22 39 9 30 0 0 0 61 30 23
2008 NB 23 32 12 21 12 0 0 55 33 95
2008 NB-06 15 24 23 23 15 0 0 39 38 13
2008 NB-09 31 23 15 15 15 0 0 54 31 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 3 23 22 25 24 2 0 27 50 176
2018 NB-06 0 50 20 20 10 0 0 50 30 10
2018 NB-07 0 53 7 20 20 0 0 53 40 15
2018 NB-08 6 19 19 31 25 0 0 25 56 16
2018 NB-09 0 10 29 33 24 5 0 10 60 21
2018 NB-10 3 10 25 28 30 5 0 13 61 40
2018 NB-11 4 20 16 20 40 0 0 24 60 25
2018 NB-12 4 36 24 24 12 0 0 40 36 25
2017 NB 9 23 19 30 14 5 0 34 46 166
2017 NB-07 18 12 18 29 18 6 0 31 50 17
2017 NB-08 0 7 13 53 27 0 0 7 80 15
2017 NB-09 5 18 23 45 0 9 0 25 50 22
2017 NB-10 2 32 17 24 12 12 0 39 42 41
2017 NB-11 0 28 22 28 22 0 0 28 50 18
2017 NB-12 13 29 17 25 17 0 0 42 42 24
2014 NB 16 39 21 14 6 5 0 57 21 185
2014 NB-04 42 17 25 8 8 0 0 58 17 12
2014 NB-07 11 47 32 0 11 0 0 58 11 19
2014 NB-08 14 29 19 24 5 10 0 47 32 21
2014 NB-09 12 27 27 23 8 4 0 40 32 26
2014 NB-10 16 35 19 16 6 6 0 55 24 31
2014 NB-11 17 42 25 4 8 4 0 61 13 24
2014 NB-12 18 57 11 14 0 0 0 75 14 28
2011 NB 11 37 18 20 10 3 1 50 31 181
2011 NB-04 0 37 27 18 0 18 0 45 22 11
2011 NB-06 13 20 7 20 33 7 0 36 57 15
2011 NB-07 12 29 17 21 16 4 0 44 39 24
2011 NB-08 18 24 29 18 12 0 0 41 29 17
2011 NB-09 0 43 20 27 10 0 0 43 37 30
2011 NB-10 4 36 20 28 12 0 0 40 40 25
2011 NB-11 17 56 17 6 6 0 0 72 11 18
2011 NB-12 9 57 9 22 4 0 0 65 26 23
2008 NB 11 37 11 27 9 5 0 51 38 94
2008 NB-06 8 15 39 15 15 8 0 25 33 13
2008 NB-09 8 38 15 15 8 15 0 55 27 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 3 29 14 28 25 1 0 33 53 175
2018 NB-06 0 50 20 0 30 0 0 50 30 10
2018 NB-07 7 40 13 27 13 0 0 47 40 15
2018 NB-08 0 25 6 38 31 0 0 25 69 16
2018 NB-09 5 10 14 43 29 0 0 14 71 21
2018 NB-10 3 23 18 30 28 0 0 25 58 40
2018 NB-11 4 32 12 24 28 0 0 36 52 25
2018 NB-12 0 42 8 33 17 0 0 42 50 24
2017 NB 7 30 15 31 14 3 0 38 47 166
2017 NB-07 6 24 24 29 18 0 0 29 47 17
2017 NB-08 0 7 40 20 33 0 0 7 53 15
2017 NB-09 4 39 17 17 17 4 0 45 36 23
2017 NB-10 7 29 10 34 12 7 0 39 50 41
2017 NB-11 6 28 11 39 17 0 0 33 56 18
2017 NB-12 0 43 9 35 9 4 0 45 45 23
2014 NB 21 30 24 16 8 1 0 51 24 185
2014 NB-04 33 17 33 8 8 0 0 50 17 12
2014 NB-07 16 32 37 5 11 0 0 47 16 19
2014 NB-08 24 19 33 19 5 0 0 43 24 21
2014 NB-09 19 35 19 15 12 0 0 54 27 26
2014 NB-10 29 26 16 16 13 0 0 55 29 31
2014 NB-11 17 42 21 13 8 0 0 58 21 24
2014 NB-12 21 46 21 7 4 0 0 68 11 28
2011 NB 10 38 17 23 12 1 0 48 35 181
2011 NB-04 9 73 0 18 0 0 0 82 18 11
2011 NB-06 7 20 13 27 27 7 0 29 57 15
2011 NB-07 8 34 12 29 16 0 0 42 46 24
2011 NB-08 6 35 24 24 12 0 0 41 35 17
2011 NB-09 0 40 23 23 13 0 0 40 37 30
2011 NB-10 0 36 32 20 12 0 0 36 32 25
2011 NB-11 22 50 11 6 11 0 0 72 17 18
2011 NB-12 26 30 17 26 0 0 0 57 26 23
2008 NB 9 48 12 17 13 1 0 58 30 94
2008 NB-06 8 47 23 0 23 0 0 54 23 13
2008 NB-09 0 62 23 0 8 8 0 67 8 13
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 18 39 17 17 10 0 0 57 26 175
2018 NB-06 30 40 20 10 0 0 0 70 10 10
2018 NB-07 33 20 20 7 20 0 0 53 27 15
2018 NB-08 6 50 6 31 6 0 0 56 38 16
2018 NB-09 5 29 19 29 19 0 0 33 48 21
2018 NB-10 13 43 18 20 8 0 0 55 28 40
2018 NB-11 12 52 16 12 8 0 0 64 20 25
2018 NB-12 28 40 20 4 8 0 0 68 12 25
2017 NB 22 41 14 17 6 1 0 63 23 166
2017 NB-07 18 53 0 18 6 6 0 75 25 17
2017 NB-08 7 27 40 20 7 0 0 33 27 15
2017 NB-09 22 39 13 26 0 0 0 61 26 23
2017 NB-10 22 34 20 15 10 0 0 56 24 41
2017 NB-11 28 44 6 17 6 0 0 72 22 18
2017 NB-12 29 46 0 17 8 0 0 75 25 24
2014 NB 25 47 11 10 7 0 0 72 16 184
2014 NB-04 27 55 9 9 0 0 0 82 9 11
2014 NB-07 32 37 5 21 5 0 0 68 26 19
2014 NB-08 33 29 29 5 5 0 0 62 10 21
2014 NB-09 19 38 19 12 12 0 0 58 23 26
2014 NB-10 23 48 13 6 10 0 0 71 16 31
2014 NB-11 25 42 8 17 8 0 0 67 25 24
2014 NB-12 32 57 0 7 4 0 0 89 11 28
2011 NB 25 44 13 14 4 0 0 69 18 180
2011 NB-04 27 18 54 0 0 0 0 46 0 11
2011 NB-06 14 64 7 14 0 0 0 79 14 14
2011 NB-07 21 38 8 29 4 0 0 59 33 24
2011 NB-08 29 35 24 6 6 0 0 65 12 17
2011 NB-09 23 50 7 17 3 0 0 73 20 30
2011 NB-10 16 44 20 8 12 0 0 60 20 25
2011 NB-11 33 39 17 6 6 0 0 72 11 18
2011 NB-12 30 57 0 9 4 0 0 87 13 23

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 18 43 14 15 10 0 0 61 26 176
2018 NB-06 20 50 20 10 0 0 0 70 10 10
2018 NB-07 27 40 7 13 13 0 0 67 27 15
2018 NB-08 6 38 6 31 19 0 0 44 50 16
2018 NB-09 19 38 10 14 19 0 0 57 33 21
2018 NB-10 23 45 18 8 8 0 0 68 15 40
2018 NB-11 12 40 16 16 16 0 0 52 32 25
2018 NB-12 24 40 12 20 4 0 0 64 24 25
2017 NB 20 47 11 16 5 0 0 67 21 166
2017 NB-07 29 35 6 24 6 0 0 65 29 17
2017 NB-08 7 60 13 13 7 0 0 67 20 15
2017 NB-09 30 52 4 13 0 0 0 83 13 23
2017 NB-10 15 59 12 12 2 0 0 73 15 41
2017 NB-11 11 33 17 39 0 0 0 44 39 18
2017 NB-12 33 29 4 13 21 0 0 63 33 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 4 16 23 23 20 12 2 23 50 173
2018 NB-06 10 20 10 20 20 10 10 38 50 10
2018 NB-07 7 20 13 27 20 13 0 31 54 15
2018 NB-08 0 0 31 25 38 6 0 0 67 16
2018 NB-09 0 10 29 14 29 14 5 12 53 21
2018 NB-10 3 11 26 24 21 16 0 16 53 38
2018 NB-11 8 20 4 40 28 0 0 28 68 25
2018 NB-12 8 32 36 16 4 4 0 42 21 25
2017 NB 8 16 17 26 13 20 0 31 48 167
2017 NB-07 6 18 12 41 6 18 0 29 57 17
2017 NB-08 13 7 20 7 33 20 0 25 50 15
2017 NB-09 4 13 17 13 0 52 0 36 27 23
2017 NB-10 2 12 20 32 7 27 0 20 53 41
2017 NB-11 17 11 11 39 17 6 0 29 59 18
2017 NB-12 8 29 21 25 17 0 0 38 42 24
2014 NB 14 26 15 19 13 13 1 46 36 184
2014 NB-04 25 25 17 17 8 8 0 55 27 12
2014 NB-07 21 21 16 5 16 21 0 53 27 19
2014 NB-08 5 30 5 15 10 30 5 54 38 20
2014 NB-09 15 12 15 27 23 8 0 29 54 26
2014 NB-10 10 10 29 29 3 19 0 24 40 31
2014 NB-11 17 33 17 21 4 8 0 55 27 24
2014 NB-12 21 50 11 11 4 4 0 74 15 28

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 30 40 12 10 7 0 0 71 17 174
2018 NB-06 20 60 10 0 10 0 0 80 10 10
2018 NB-07 40 47 0 7 7 0 0 87 13 15
2018 NB-08 25 31 25 13 6 0 0 56 19 16
2018 NB-09 19 38 5 19 19 0 0 57 38 21
2018 NB-10 38 40 10 8 5 0 0 78 13 40
2018 NB-11 29 29 21 13 8 0 0 58 21 24
2018 NB-12 32 44 12 8 4 0 0 76 12 25
2017 NB 34 37 10 11 7 1 1 72 18 167
2017 NB-07 35 24 12 6 18 6 0 63 25 17
2017 NB-08 20 53 0 13 13 0 0 73 27 15
2017 NB-09 22 48 4 22 4 0 0 70 26 23
2017 NB-10 27 44 17 10 2 0 0 71 12 41
2017 NB-11 33 22 11 22 6 0 6 59 29 18
2017 NB-12 46 38 4 4 8 0 0 83 13 24
2014 NB 35 36 11 12 4 1 0 72 17 185
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 32 47 5 11 5 0 0 79 16 19
2014 NB-08 43 24 19 14 0 0 0 67 14 21
2014 NB-09 31 27 15 19 8 0 0 58 27 26
2014 NB-10 35 39 13 10 3 0 0 74 13 31
2014 NB-11 38 42 13 8 0 0 0 79 8 24
2014 NB-12 25 46 4 18 4 4 0 74 22 28
2011 NB 38 40 11 7 4 1 1 78 11 181
2011 NB-04 64 36 0 0 0 0 0 100 0 11
2011 NB-06 27 40 7 13 13 0 0 67 27 15
2011 NB-07 25 58 4 12 0 0 0 84 12 24
2011 NB-08 47 35 18 0 0 0 0 82 0 17
2011 NB-09 33 40 17 3 3 3 0 76 7 30
2011 NB-10 40 32 16 4 8 0 0 72 12 25
2011 NB-11 28 39 17 6 6 0 6 71 12 18
2011 NB-12 43 39 13 4 0 0 0 83 4 23
2008 NB 29 40 11 7 10 2 1 71 18 94
2008 NB-06 31 31 8 0 23 8 0 67 25 13
2008 NB-09 31 38 8 15 8 0 0 69 23 13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 22 41 19 11 4 0 4 65 15 27
2018 NB-12 29 43 21 0 7 0 0 71 7 14
2017 NB 20 28 12 16 20 0 4 50 38 25
2017 NB-12 42 25 8 0 25 0 0 67 25 12
2014 NB 31 47 9 9 0 3 0 81 10 32
2014 NB-12 32 53 11 5 0 0 0 84 5 19

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 20 51 13 13 3 0 1 71 16 175
2018 NB-06 20 50 20 10 0 0 0 70 10 10
2018 NB-07 13 53 27 0 7 0 0 67 7 15
2018 NB-08 25 50 13 0 13 0 0 75 13 16
2018 NB-09 24 24 19 29 5 0 0 48 33 21
2018 NB-10 20 60 0 20 0 0 0 80 20 40
2018 NB-11 16 52 8 24 0 0 0 68 24 25
2018 NB-12 29 46 13 4 4 0 4 78 9 24
2017 NB 31 42 10 10 7 0 0 73 17 165
2017 NB-07 29 29 24 6 12 0 0 59 18 17
2017 NB-08 13 40 13 13 20 0 0 53 33 15
2017 NB-09 43 43 9 0 4 0 0 87 4 23
2017 NB-10 28 49 15 5 3 0 0 77 8 39
2017 NB-11 28 44 6 22 0 0 0 72 22 18
2017 NB-12 42 38 0 13 8 0 0 79 21 24
2014 NB 32 42 14 9 4 0 0 74 12 185
2014 NB-04 50 33 0 8 8 0 0 83 17 12
2014 NB-07 32 42 16 5 5 0 0 74 11 19
2014 NB-08 29 33 29 5 5 0 0 62 10 21
2014 NB-09 23 38 12 19 8 0 0 62 27 26
2014 NB-10 35 45 10 10 0 0 0 81 10 31
2014 NB-11 46 42 13 0 0 0 0 88 0 24
2014 NB-12 32 50 11 0 7 0 0 82 7 28
2011 NB 36 41 12 9 2 0 0 77 11 181
2011 NB-04 46 18 18 9 9 0 0 64 18 11
2011 NB-06 20 47 27 0 7 0 0 67 7 15
2011 NB-07 37 42 4 12 4 0 0 79 16 24
2011 NB-08 59 24 12 6 0 0 0 82 6 17
2011 NB-09 30 53 7 10 0 0 0 83 10 30
2011 NB-10 32 36 16 12 4 0 0 68 16 25
2011 NB-11 50 33 11 6 0 0 0 83 6 18
2011 NB-12 30 48 13 9 0 0 0 78 9 23
2008 NB 29 39 13 15 5 0 0 68 20 95
2008 NB-06 23 47 15 15 0 0 0 69 15 13
2008 NB-09 15 54 0 15 15 0 0 69 31 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 37 37 13 9 5 0 0 74 14 175
2018 NB-06 60 0 10 20 10 0 0 60 30 10
2018 NB-07 33 33 7 27 0 0 0 67 27 15
2018 NB-08 19 50 25 6 0 0 0 69 6 16
2018 NB-09 24 52 14 5 5 0 0 76 10 21
2018 NB-10 41 38 13 5 3 0 0 79 8 39
2018 NB-11 40 52 4 4 0 0 0 92 4 25
2018 NB-12 44 40 8 4 4 0 0 84 8 25
2017 NB 43 36 6 13 2 0 0 79 15 167
2017 NB-07 47 29 6 12 6 0 0 76 18 17
2017 NB-08 20 27 20 33 0 0 0 47 33 15
2017 NB-09 43 43 9 4 0 0 0 87 4 23
2017 NB-10 54 34 2 10 0 0 0 88 10 41
2017 NB-11 39 50 0 11 0 0 0 89 11 18
2017 NB-12 54 21 8 13 4 0 0 75 17 24
2014 NB 43 38 8 8 3 0 0 81 11 185
2014 NB-04 25 58 0 17 0 0 0 83 17 12
2014 NB-07 32 21 26 16 5 0 0 53 21 19
2014 NB-08 38 33 14 5 10 0 0 71 14 21
2014 NB-09 42 35 15 4 4 0 0 77 8 26
2014 NB-10 45 42 6 6 0 0 0 87 6 31
2014 NB-11 58 38 0 4 0 0 0 96 4 24
2014 NB-12 57 36 0 0 7 0 0 93 7 28
2011 NB 49 37 8 4 2 0 1 87 6 180
2011 NB-04 18 63 9 9 0 0 0 82 9 11
2011 NB-06 43 29 14 7 7 0 0 71 14 14
2011 NB-07 42 42 12 0 4 0 0 83 4 24
2011 NB-08 59 18 18 6 0 0 0 76 6 17
2011 NB-09 37 53 7 3 0 0 0 90 3 30
2011 NB-10 32 56 4 0 4 0 4 92 4 25
2011 NB-11 72 17 6 6 0 0 0 89 6 18
2011 NB-12 74 17 4 4 0 0 0 91 4 23
2008 NB 45 30 10 11 4 0 0 75 15 95
2008 NB-06 23 47 23 8 0 0 0 69 8 13
2008 NB-09 38 31 8 23 0 0 0 69 23 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 45 38 7 9 2 0 0 82 11 175
2018 NB-06 60 20 0 20 0 0 0 80 20 10
2018 NB-07 40 40 7 13 0 0 0 80 13 15
2018 NB-08 33 33 20 13 0 0 0 67 13 15
2018 NB-09 38 43 10 5 5 0 0 81 10 21
2018 NB-10 55 33 5 8 0 0 0 88 8 40
2018 NB-11 36 56 8 0 0 0 0 92 0 25
2018 NB-12 56 32 4 4 4 0 0 88 8 25
2017 NB 53 31 6 7 3 0 0 84 10 167
2017 NB-07 41 41 6 6 6 0 0 82 12 17
2017 NB-08 27 27 20 20 7 0 0 53 27 15
2017 NB-09 61 30 9 0 0 0 0 91 0 23
2017 NB-10 61 34 0 5 0 0 0 95 5 41
2017 NB-11 56 33 6 6 0 0 0 89 6 18
2017 NB-12 63 21 4 8 4 0 0 83 13 24
2014 NB 47 37 3 8 4 1 0 85 12 185
2014 NB-04 33 42 0 25 0 0 0 75 25 12
2014 NB-07 32 47 0 16 5 0 0 79 21 19
2014 NB-08 38 24 19 5 14 0 0 62 19 21
2014 NB-09 46 38 0 8 4 4 0 88 12 26
2014 NB-10 52 42 3 3 0 0 0 94 3 31
2014 NB-11 71 25 0 4 0 0 0 96 4 24
2014 NB-12 61 29 0 4 7 0 0 89 11 28
2011 NB 50 39 6 3 2 0 1 89 5 181
2011 NB-04 27 45 18 9 0 0 0 73 9 11
2011 NB-06 33 47 7 7 7 0 0 80 13 15
2011 NB-07 42 46 12 0 0 0 0 88 0 24
2011 NB-08 82 6 6 0 6 0 0 88 6 17
2011 NB-09 40 50 3 7 0 0 0 90 7 30
2011 NB-10 48 36 8 0 4 0 4 88 4 25
2011 NB-11 72 17 0 11 0 0 0 89 11 18
2011 NB-12 52 48 0 0 0 0 0 100 0 23
2008 NB 49 36 6 8 1 0 0 85 9 95
2008 NB-06 31 61 8 0 0 0 0 92 0 13
2008 NB-09 46 38 15 0 0 0 0 85 0 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 11 34 21 21 13 1 0 45 34 176
2018 NB-06 10 20 20 20 30 0 0 30 50 10
2018 NB-07 7 47 13 20 13 0 0 53 33 15
2018 NB-08 6 38 31 6 19 0 0 44 25 16
2018 NB-09 5 38 14 24 19 0 0 43 43 21
2018 NB-10 13 28 18 30 13 0 0 40 43 40
2018 NB-11 12 28 32 24 4 0 0 40 28 25
2018 NB-12 12 48 20 16 4 0 0 60 20 25
2017 NB 16 40 17 18 7 2 0 57 25 167
2017 NB-07 12 35 6 35 12 0 0 47 47 17
2017 NB-08 7 33 27 20 13 0 0 40 33 15
2017 NB-09 17 52 17 13 0 0 0 70 13 23
2017 NB-10 12 46 15 10 10 7 0 63 21 41
2017 NB-11 22 22 17 39 0 0 0 44 39 18
2017 NB-12 29 33 21 13 4 0 0 63 17 24
2014 NB 32 35 12 16 5 1 0 67 21 185
2014 NB-04 33 33 25 0 8 0 0 67 8 12
2014 NB-07 26 42 5 21 5 0 0 68 26 19
2014 NB-08 38 24 5 24 10 0 0 62 33 21
2014 NB-09 23 27 19 27 4 0 0 50 31 26
2014 NB-10 29 45 6 16 3 0 0 74 19 31
2014 NB-11 42 38 13 8 0 0 0 79 8 24
2014 NB-12 50 32 11 4 0 4 0 85 4 28
2011 NB 34 36 13 14 3 1 0 70 17 181
2011 NB-04 37 36 0 18 9 0 0 73 27 11
2011 NB-06 20 27 20 20 7 7 0 50 29 15
2011 NB-07 17 37 21 25 0 0 0 54 25 24
2011 NB-08 47 24 6 18 6 0 0 71 24 17
2011 NB-09 33 40 13 10 3 0 0 73 13 30
2011 NB-10 28 40 16 8 4 4 0 71 13 25
2011 NB-11 39 39 17 6 0 0 0 78 6 18
2011 NB-12 43 39 9 9 0 0 0 83 9 23
2008 NB 29 33 17 11 8 2 0 63 20 95
2008 NB-06 23 31 8 15 23 0 0 54 38 13
2008 NB-09 15 54 15 15 0 0 0 69 15 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 9 28 19 20 22 1 1 37 43 175
2018 NB-06 10 10 20 30 30 0 0 20 60 10
2018 NB-07 7 33 27 0 27 0 7 43 29 15
2018 NB-08 13 19 31 25 13 0 0 31 38 16
2018 NB-09 0 19 24 24 29 5 0 20 55 21
2018 NB-10 5 30 13 25 28 0 0 35 53 40
2018 NB-11 16 36 24 12 12 0 0 52 24 25
2018 NB-12 4 33 21 25 13 0 4 39 39 24
2017 NB 15 29 17 22 13 1 3 46 36 167
2017 NB-07 18 41 6 24 12 0 0 59 35 17
2017 NB-08 7 27 20 27 20 0 0 33 47 15
2017 NB-09 22 13 22 13 22 0 9 38 38 23
2017 NB-10 7 37 17 22 12 5 0 46 36 41
2017 NB-11 11 39 11 39 0 0 0 50 39 18
2017 NB-12 33 33 21 0 8 0 4 70 9 24
2014 NB 28 30 9 16 15 1 1 59 31 185
2014 NB-04 33 33 8 17 8 0 0 67 25 12
2014 NB-07 32 21 11 16 21 0 0 53 37 19
2014 NB-08 48 10 14 14 14 0 0 57 29 21
2014 NB-09 8 42 8 27 15 0 0 50 42 26
2014 NB-10 29 29 10 10 19 0 3 60 30 31
2014 NB-11 29 38 13 8 8 4 0 70 17 24
2014 NB-12 32 43 4 7 11 4 0 78 19 28
2011 NB 24 24 14 18 15 1 4 51 35 181
2011 NB-04 36 27 18 0 9 9 0 70 10 11
2011 NB-06 20 7 20 27 20 0 7 29 50 15
2011 NB-07 8 38 17 17 17 0 4 48 35 24
2011 NB-08 41 24 0 12 18 0 6 69 31 17
2011 NB-09 23 20 17 20 17 3 0 45 38 30
2011 NB-10 16 36 12 20 12 0 4 54 33 25
2011 NB-11 33 17 17 11 17 0 6 53 29 18
2011 NB-12 26 26 13 17 13 0 4 55 32 23
2008 NB 19 40 12 15 10 1 3 61 26 95
2008 NB-06 15 24 15 8 31 0 8 42 41 13
2008 NB-09 31 38 8 15 8 0 0 69 23 13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 16 45 20 13 6 0 0 61 19 175
2018 NB-06 30 50 10 0 10 0 0 80 10 10
2018 NB-07 21 43 14 14 7 0 0 64 21 14
2018 NB-08 19 31 31 19 0 0 0 50 19 16
2018 NB-09 14 14 29 33 10 0 0 29 43 21
2018 NB-10 5 55 18 15 8 0 0 60 23 40
2018 NB-11 8 68 12 8 4 0 0 76 12 25
2018 NB-12 24 56 8 4 8 0 0 80 12 25
2017 NB 25 46 10 14 5 1 0 71 19 167
2017 NB-07 29 65 0 0 6 0 0 94 6 17
2017 NB-08 0 67 13 13 7 0 0 67 20 15
2017 NB-09 26 43 9 17 4 0 0 70 22 23
2017 NB-10 29 34 17 17 0 2 0 65 18 41
2017 NB-11 17 33 6 39 6 0 0 50 44 18
2017 NB-12 38 42 8 8 4 0 0 79 13 24
2014 NB 23 51 9 12 4 1 0 74 16 185
2014 NB-04 42 42 8 8 0 0 0 83 8 12
2014 NB-07 16 42 21 11 11 0 0 58 21 19
2014 NB-08 24 43 24 5 0 5 0 70 5 21
2014 NB-09 19 46 12 15 8 0 0 65 23 26
2014 NB-10 13 65 3 19 0 0 0 77 19 31
2014 NB-11 25 58 4 8 4 0 0 83 13 24
2014 NB-12 43 46 4 0 7 0 0 89 7 28
2011 NB 36 43 8 9 3 0 1 79 12 181
2011 NB-04 55 18 9 18 0 0 0 73 18 11
2011 NB-06 33 47 0 13 7 0 0 80 20 15
2011 NB-07 29 46 17 4 4 0 0 75 8 24
2011 NB-08 41 35 0 12 6 0 6 81 19 17
2011 NB-09 23 53 10 13 0 0 0 77 13 30
2011 NB-10 28 48 8 8 8 0 0 76 16 25
2011 NB-11 44 33 11 11 0 0 0 78 11 18
2011 NB-12 43 57 0 0 0 0 0 100 0 23

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 23 39 15 15 7 0 0 62 23 175
2018 NB-06 40 40 10 10 0 0 0 80 10 10
2018 NB-07 27 40 13 13 7 0 0 67 20 15
2018 NB-08 20 47 20 7 7 0 0 67 13 15
2018 NB-09 14 24 19 24 19 0 0 38 43 21
2018 NB-10 13 50 10 18 10 0 0 63 28 40
2018 NB-11 24 36 12 24 4 0 0 60 28 25
2018 NB-12 28 44 16 4 8 0 0 72 12 25
2017 NB 31 41 11 13 4 1 0 72 17 167
2017 NB-07 35 47 6 6 0 6 0 88 6 17
2017 NB-08 0 67 20 7 7 0 0 67 13 15
2017 NB-09 30 39 9 22 0 0 0 70 22 23
2017 NB-10 32 39 17 12 0 0 0 71 12 41
2017 NB-11 17 44 6 28 6 0 0 61 33 18
2017 NB-12 46 33 0 13 8 0 0 79 21 24
2014 NB 34 41 10 11 3 1 0 75 15 185
2014 NB-04 42 42 8 8 0 0 0 83 8 12
2014 NB-07 32 37 11 21 0 0 0 68 21 19
2014 NB-08 29 33 19 14 0 5 0 65 15 21
2014 NB-09 27 42 15 12 4 0 0 69 15 26
2014 NB-10 35 39 6 16 3 0 0 74 19 31
2014 NB-11 25 54 8 8 4 0 0 79 13 24
2014 NB-12 64 29 0 4 4 0 0 93 7 28

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 19 39 26 9 6 0 0 58 15 175
2018 NB-06 40 30 30 0 0 0 0 70 0 10
2018 NB-07 20 47 27 0 7 0 0 67 7 15
2018 NB-08 13 25 31 19 13 0 0 38 31 16
2018 NB-09 10 40 25 20 5 0 0 50 25 20
2018 NB-10 15 40 33 10 3 0 0 55 13 40
2018 NB-11 20 44 16 12 8 0 0 64 20 25
2018 NB-12 28 36 24 4 8 0 0 64 12 25
2017 NB 28 44 13 8 7 1 0 72 15 167
2017 NB-07 47 29 0 6 18 0 0 76 24 17
2017 NB-08 0 53 33 7 7 0 0 53 13 15
2017 NB-09 26 57 13 4 0 0 0 83 4 23
2017 NB-10 29 46 15 5 2 2 0 78 8 41
2017 NB-11 17 50 0 17 17 0 0 67 33 18
2017 NB-12 29 46 13 8 4 0 0 75 13 24
2014 NB 35 42 11 8 4 1 0 78 11 185
2014 NB-04 58 33 8 0 0 0 0 92 0 12
2014 NB-07 21 42 21 11 5 0 0 63 16 19
2014 NB-08 33 38 19 10 0 0 0 71 10 21
2014 NB-09 27 35 23 8 4 4 0 64 12 26
2014 NB-10 26 58 3 6 6 0 0 84 13 31
2014 NB-11 38 42 4 17 0 0 0 79 17 24
2014 NB-12 57 32 4 4 4 0 0 89 7 28
2011 NB 40 42 11 6 1 0 0 82 7 181
2011 NB-04 64 18 18 0 0 0 0 82 0 11
2011 NB-06 33 47 0 13 7 0 0 80 20 15
2011 NB-07 29 50 16 4 0 0 0 79 4 24
2011 NB-08 41 53 6 0 0 0 0 94 0 17
2011 NB-09 33 40 17 10 0 0 0 73 10 30
2011 NB-10 20 48 20 12 0 0 0 68 12 25
2011 NB-11 44 39 11 0 6 0 0 83 6 18
2011 NB-12 65 35 0 0 0 0 0 100 0 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 12 36 30 15 5 2 0 49 20 175
2018 NB-06 10 60 20 10 0 0 0 70 10 10
2018 NB-07 0 53 27 7 13 0 0 53 20 15
2018 NB-08 13 31 38 19 0 0 0 44 19 16
2018 NB-09 5 14 48 14 19 0 0 19 33 21
2018 NB-10 13 28 30 20 5 5 0 42 26 40
2018 NB-11 4 52 24 20 0 0 0 56 20 25
2018 NB-12 21 50 17 8 4 0 0 71 13 24
2017 NB 15 48 19 10 5 3 0 65 15 167
2017 NB-07 12 53 24 6 6 0 0 65 12 17
2017 NB-08 0 47 27 7 20 0 0 47 27 15
2017 NB-09 9 43 17 17 4 9 0 57 24 23
2017 NB-10 10 56 20 7 2 5 0 69 10 41
2017 NB-11 17 39 28 11 6 0 0 56 17 18
2017 NB-12 33 46 4 13 4 0 0 79 17 24

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 38 42 8 9 3 0 0 80 12 176
2018 NB-06 60 30 10 0 0 0 0 90 0 10
2018 NB-07 40 47 7 0 7 0 0 87 7 15
2018 NB-08 31 44 19 0 6 0 0 75 6 16
2018 NB-09 29 43 14 5 10 0 0 71 14 21
2018 NB-10 43 35 8 15 0 0 0 78 15 40
2018 NB-11 32 48 8 12 0 0 0 80 12 25
2018 NB-12 44 40 4 8 4 0 0 84 12 25
2017 NB 45 37 5 5 8 0 0 82 13 167
2017 NB-07 53 29 0 6 12 0 0 82 18 17
2017 NB-08 33 40 13 7 7 0 0 73 13 15
2017 NB-09 39 57 4 0 0 0 0 96 0 23
2017 NB-10 46 44 5 0 5 0 0 90 5 41
2017 NB-11 39 22 11 11 17 0 0 61 28 18
2017 NB-12 42 33 4 13 8 0 0 75 21 24
2014 NB 44 38 8 7 3 0 0 82 10 185
2014 NB-04 67 33 0 0 0 0 0 100 0 12
2014 NB-07 37 53 11 0 0 0 0 89 0 19
2014 NB-08 52 29 14 0 5 0 0 81 5 21
2014 NB-09 38 35 15 4 8 0 0 73 12 26
2014 NB-10 42 42 0 13 3 0 0 84 16 31
2014 NB-11 50 33 13 4 0 0 0 83 4 24
2014 NB-12 43 43 0 11 4 0 0 86 14 28
2011 NB 42 41 7 9 1 0 0 83 10 180
2011 NB-04 55 18 9 18 0 0 0 73 18 11
2011 NB-06 57 36 0 7 0 0 0 93 7 14
2011 NB-07 29 54 4 12 0 0 0 83 12 24
2011 NB-08 53 29 12 0 6 0 0 82 6 17
2011 NB-09 43 40 3 13 0 0 0 83 13 30
2011 NB-10 36 40 12 8 4 0 0 76 12 25
2011 NB-11 22 50 22 6 0 0 0 72 6 18
2011 NB-12 43 48 4 4 0 0 0 91 4 23

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 27 32 23 10 7 0 0 59 18 176
2018 NB-06 20 60 10 0 10 0 0 80 10 10
2018 NB-07 40 33 13 7 7 0 0 73 13 15
2018 NB-08 19 50 19 13 0 0 0 69 13 16
2018 NB-09 19 29 24 10 19 0 0 48 29 21
2018 NB-10 30 30 28 8 5 0 0 60 13 40
2018 NB-11 28 28 32 8 4 0 0 56 12 25
2018 NB-12 28 28 16 16 12 0 0 56 28 25
2017 NB 30 37 19 7 6 1 1 67 13 165
2017 NB-07 24 35 18 12 6 6 0 63 19 17
2017 NB-08 13 60 20 7 0 0 0 73 7 15
2017 NB-09 35 43 17 0 0 0 4 82 0 23
2017 NB-10 25 33 33 8 3 0 0 58 10 40
2017 NB-11 12 53 24 6 6 0 0 65 12 17
2017 NB-12 25 38 0 21 17 0 0 63 38 24
2014 NB 21 37 27 9 5 1 0 58 15 185
2014 NB-04 25 67 8 0 0 0 0 92 0 12
2014 NB-07 21 53 16 5 5 0 0 74 11 19
2014 NB-08 19 48 24 10 0 0 0 67 10 21
2014 NB-09 38 23 23 15 0 0 0 62 15 26
2014 NB-10 13 45 23 3 16 0 0 58 19 31
2014 NB-11 8 42 38 13 0 0 0 50 13 24
2014 NB-12 11 29 39 11 11 0 0 39 21 28
2011 NB 17 41 27 9 6 0 0 58 15 181
2011 NB-04 27 46 18 0 9 0 0 73 9 11
2011 NB-06 13 47 33 0 7 0 0 60 7 15
2011 NB-07 21 46 25 8 0 0 0 67 8 24
2011 NB-08 29 24 35 6 6 0 0 53 12 17
2011 NB-09 13 40 23 7 17 0 0 53 23 30
2011 NB-10 12 48 28 12 0 0 0 60 12 25
2011 NB-11 0 39 33 22 6 0 0 39 28 18
2011 NB-12 17 43 26 13 0 0 0 61 13 23
2008 NB 17 39 27 12 5 0 0 55 17 95
2008 NB-06 15 39 31 8 8 0 0 54 15 13
2008 NB-09 8 31 31 31 0 0 0 38 31 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 NB 27 33 40 174
2018 NB-06 10 40 50 10
2018 NB-07 33 27 40 15
2018 NB-08 31 44 25 16
2018 NB-09 24 19 57 21
2018 NB-10 28 31 41 39
2018 NB-11 12 44 44 25
2018 NB-12 46 33 21 24
2017 NB 25 37 38 167
2017 NB-07 18 35 47 17
2017 NB-08 40 27 33 15
2017 NB-09 9 30 61 23
2017 NB-10 17 46 37 41
2017 NB-11 22 39 39 18
2017 NB-12 42 42 17 24
2014 NB 19 42 39 185
2014 NB-04 33 33 33 12
2014 NB-07 21 37 42 19
2014 NB-08 24 48 29 21
2014 NB-09 19 38 42 26
2014 NB-10 13 48 39 31
2014 NB-11 13 63 25 24
2014 NB-12 11 46 43 28
2011 NB 22 44 34 181
2011 NB-04 27 27 45 11
2011 NB-06 27 40 33 15
2011 NB-07 37 25 37 24
2011 NB-08 24 41 35 17
2011 NB-09 17 60 23 30
2011 NB-10 20 52 28 25
2011 NB-11 17 44 39 18
2011 NB-12 17 43 39 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 NB 21 23 26 26 0 4 47
2018 NB-10 27 27 9 18 0 18 11
2018 NB-12 45 9 9 36 0 0 11
2017 NB 24 17 24 29 2 2 41
2017 NB-12 50 0 0 50 0 0 10
2014 NB 11 26 20 31 9999 11 35
2011 NB 20 23 33 15 9999 10 40
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 32 48 10 8 2 0 0 80 10 176
2018 NB-06 40 30 30 0 0 0 0 70 0 10
2018 NB-07 53 27 7 7 7 0 0 80 13 15
2018 NB-08 13 56 25 6 0 0 0 69 6 16
2018 NB-09 14 43 14 24 5 0 0 57 29 21
2018 NB-10 35 48 13 5 0 0 0 83 5 40
2018 NB-11 32 56 0 8 4 0 0 88 12 25
2018 NB-12 40 44 4 8 4 0 0 84 12 25
2017 NB 32 45 8 10 5 1 0 77 15 166
2017 NB-07 41 41 0 6 12 0 0 82 18 17
2017 NB-08 13 40 27 13 7 0 0 53 20 15
2017 NB-09 35 48 4 9 4 0 0 83 13 23
2017 NB-10 27 56 10 5 0 2 0 85 5 41
2017 NB-11 22 44 11 22 0 0 0 67 22 18
2017 NB-12 58 21 4 4 13 0 0 79 17 24
2014 NB 48 36 8 7 2 0 0 83 9 185
2014 NB-04 67 17 8 8 0 0 0 83 8 12
2014 NB-07 37 26 11 21 5 0 0 63 26 19
2014 NB-08 33 52 10 0 5 0 0 86 5 21
2014 NB-09 46 31 12 8 4 0 0 77 12 26
2014 NB-10 39 48 6 3 3 0 0 87 6 31
2014 NB-11 67 29 4 0 0 0 0 96 0 24
2014 NB-12 61 25 7 7 0 0 0 86 7 28
2011 NB 51 33 11 2 3 0 0 84 5 180
2011 NB-04 37 9 36 18 0 0 0 46 18 11
2011 NB-06 43 36 7 0 14 0 0 79 14 14
2011 NB-07 37 38 17 4 4 0 0 75 8 24
2011 NB-08 59 41 0 0 0 0 0 100 0 17
2011 NB-09 47 37 17 0 0 0 0 83 0 30
2011 NB-10 48 36 12 0 4 0 0 84 4 25
2011 NB-11 72 17 6 0 6 0 0 89 6 18
2011 NB-12 74 26 0 0 0 0 0 100 0 23
2008 NB 47 35 8 3 5 1 0 84 8 94
2008 NB-06 38 39 8 8 8 0 0 77 15 13
2008 NB-09 38 46 8 0 8 0 0 85 8 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 11 38 16 27 9 0 0 49 35 176
2018 NB-06 0 40 20 40 0 0 0 40 40 10
2018 NB-07 13 47 13 13 13 0 0 60 27 15
2018 NB-08 0 31 19 38 13 0 0 31 50 16
2018 NB-09 10 29 19 29 14 0 0 38 43 21
2018 NB-10 13 28 20 38 3 0 0 40 40 40
2018 NB-11 8 52 12 12 16 0 0 60 28 25
2018 NB-12 12 52 8 24 4 0 0 64 28 25
2017 NB 14 34 19 21 12 1 0 48 33 167
2017 NB-07 6 35 29 12 18 0 0 41 29 17
2017 NB-08 0 27 33 13 27 0 0 27 40 15
2017 NB-09 9 48 17 17 4 4 0 59 23 23
2017 NB-10 15 34 17 27 7 0 0 49 34 41
2017 NB-11 17 39 17 11 17 0 0 56 28 18
2017 NB-12 21 25 13 33 8 0 0 46 42 24
2014 NB 30 45 14 6 5 1 0 76 11 185
2014 NB-04 33 33 25 8 0 0 0 67 8 12
2014 NB-07 26 53 11 5 5 0 0 79 11 19
2014 NB-08 43 33 10 10 5 0 0 76 14 21
2014 NB-09 19 54 15 8 4 0 0 73 12 26
2014 NB-10 26 52 13 3 6 0 0 77 10 31
2014 NB-11 38 33 8 4 13 4 0 74 17 24
2014 NB-12 43 39 11 4 4 0 0 82 7 28
2011 NB 35 42 17 5 1 0 0 77 6 180
2011 NB-04 37 36 9 9 9 0 0 73 18 11
2011 NB-06 33 27 27 7 7 0 0 60 13 15
2011 NB-07 39 39 17 4 0 0 0 78 4 23
2011 NB-08 47 24 29 0 0 0 0 71 0 17
2011 NB-09 17 57 20 7 0 0 0 73 7 30
2011 NB-10 28 48 24 0 0 0 0 76 0 25
2011 NB-11 39 50 6 6 0 0 0 89 6 18
2011 NB-12 57 35 9 0 0 0 0 91 0 23

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 14 35 34 13 4 1 0 17 49 175
2018 NB-06 10 30 40 10 10 0 0 20 40 10
2018 NB-07 0 53 20 27 0 0 0 27 53 15
2018 NB-08 13 38 44 0 6 0 0 6 50 16
2018 NB-09 24 29 19 19 10 0 0 29 52 21
2018 NB-10 18 38 43 3 0 0 0 3 55 40
2018 NB-11 28 24 32 16 0 0 0 16 52 25
2018 NB-12 8 36 32 12 12 0 0 24 44 25
2017 NB 17 31 29 18 4 0 1 22 48 167
2017 NB-07 24 18 35 18 6 0 0 24 41 17
2017 NB-08 40 27 13 13 0 0 7 14 71 15
2017 NB-09 4 35 22 35 4 0 0 39 39 23
2017 NB-10 10 39 37 12 2 0 0 15 49 41
2017 NB-11 28 33 33 6 0 0 0 6 61 18
2017 NB-12 25 17 38 17 4 0 0 21 42 24
2014 NB 6 17 39 24 11 2 2 36 23 185
2014 NB-04 0 8 58 17 17 0 0 33 8 12
2014 NB-07 11 16 42 21 11 0 0 32 26 19
2014 NB-08 10 19 24 38 5 5 0 45 30 21
2014 NB-09 8 12 46 19 4 4 8 26 22 26
2014 NB-10 6 16 39 23 13 0 3 37 23 31
2014 NB-11 8 25 29 25 13 0 0 38 33 24
2014 NB-12 0 7 54 21 18 0 0 39 7 28
2011 NB 12 25 33 19 8 1 2 28 38 180
2011 NB-04 9 18 0 36 27 0 9 70 30 11
2011 NB-06 13 27 40 13 7 0 0 20 40 15
2011 NB-07 17 29 29 21 0 4 0 22 48 24
2011 NB-08 24 6 35 18 12 0 6 31 31 17
2011 NB-09 10 23 53 10 3 0 0 13 33 30
2011 NB-10 20 28 32 8 12 0 0 20 48 25
2011 NB-11 6 39 11 33 6 0 6 41 47 18
2011 NB-12 4 22 39 30 0 0 4 32 27 23
2008 NB 18 24 28 19 6 1 4 26 44 94
2008 NB-06 23 15 39 23 0 0 0 23 38 13
2008 NB-09 15 23 46 15 0 0 0 15 38 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 20 28 27 20 3 1 0 24 49 174
2018 NB-06 20 20 10 40 10 0 0 50 40 10
2018 NB-07 14 21 21 43 0 0 0 43 36 14
2018 NB-08 31 31 13 25 0 0 0 25 63 16
2018 NB-09 24 29 33 10 5 0 0 14 52 21
2018 NB-10 23 35 28 15 0 0 0 15 58 40
2018 NB-11 28 20 36 12 4 0 0 16 48 25
2018 NB-12 8 36 32 20 4 0 0 24 44 25
2017 NB 22 23 30 17 7 1 1 24 45 167
2017 NB-07 35 12 35 12 6 0 0 18 47 17
2017 NB-08 33 20 20 13 7 0 7 21 57 15
2017 NB-09 4 30 39 17 4 4 0 23 36 23
2017 NB-10 20 32 17 22 7 2 0 30 53 41
2017 NB-11 39 33 11 17 0 0 0 17 72 18
2017 NB-12 13 17 46 17 8 0 0 25 29 24
2014 NB 3 13 26 37 18 1 1 57 17 185
2014 NB-04 0 8 25 25 42 0 0 67 8 12
2014 NB-07 11 5 37 32 16 0 0 47 16 19
2014 NB-08 0 38 10 29 19 5 0 50 40 21
2014 NB-09 4 8 27 42 15 0 4 60 12 26
2014 NB-10 3 13 13 48 19 0 3 70 17 31
2014 NB-11 0 17 46 17 21 0 0 38 17 24
2014 NB-12 0 4 29 50 18 0 0 68 4 28
2011 NB 10 22 21 28 15 1 2 45 33 179
2011 NB-04 0 27 18 18 27 0 9 50 30 11
2011 NB-06 27 27 13 20 13 0 0 33 53 15
2011 NB-07 13 17 21 33 8 4 4 45 32 24
2011 NB-08 12 12 18 41 12 0 6 56 25 17
2011 NB-09 3 28 34 28 7 0 0 34 31 29
2011 NB-10 16 32 24 16 12 0 0 28 48 25
2011 NB-11 6 22 17 39 11 0 6 53 29 18
2011 NB-12 4 17 13 39 26 0 0 65 22 23
2008 NB 11 20 21 28 15 1 4 46 33 95
2008 NB-06 15 15 15 39 15 0 0 54 31 13
2008 NB-09 15 15 15 31 15 0 8 50 33 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 30 28 24 15 2 1 0 17 58 174
2018 NB-06 40 10 30 10 10 0 0 20 50 10
2018 NB-07 21 21 21 36 0 0 0 36 43 14
2018 NB-08 44 31 6 19 0 0 0 19 75 16
2018 NB-09 29 43 19 10 0 0 0 10 71 21
2018 NB-10 38 33 23 5 3 0 0 8 70 40
2018 NB-11 20 12 48 16 4 0 0 20 32 25
2018 NB-12 28 28 24 16 4 0 0 20 56 25
2017 NB 25 27 29 11 5 1 1 17 54 166
2017 NB-07 18 35 29 12 6 0 0 18 53 17
2017 NB-08 47 27 20 7 0 0 0 7 73 15
2017 NB-09 13 35 30 9 9 0 4 18 50 23
2017 NB-10 25 28 33 10 3 3 0 13 54 40
2017 NB-11 39 33 22 6 0 0 0 6 72 18
2017 NB-12 17 17 29 29 4 0 4 35 35 24
2014 NB 14 23 36 15 8 1 2 24 39 184
2014 NB-04 17 25 33 17 8 0 0 25 42 12
2014 NB-07 17 17 33 17 11 0 6 29 35 18
2014 NB-08 5 33 33 19 5 5 0 25 40 21
2014 NB-09 27 23 35 8 4 0 4 12 52 26
2014 NB-10 3 29 39 13 13 0 3 27 33 31
2014 NB-11 17 17 46 17 4 0 0 21 33 24
2014 NB-12 7 21 43 14 14 0 0 29 29 28
2011 NB 21 22 36 12 9 1 0 21 42 180
2011 NB-04 0 36 27 9 18 9 0 30 40 11
2011 NB-06 20 33 33 13 0 0 0 13 53 15
2011 NB-07 25 17 37 12 8 0 0 21 42 24
2011 NB-08 18 29 29 18 6 0 0 24 47 17
2011 NB-09 21 21 48 3 7 0 0 10 41 29
2011 NB-10 28 16 44 8 4 0 0 12 44 25
2011 NB-11 17 22 33 17 11 0 0 28 39 18
2011 NB-12 26 13 35 17 9 0 0 26 39 23
2008 NB 11 23 30 16 11 4 5 30 38 94
2008 NB-06 31 16 15 15 23 0 0 38 47 13
2008 NB-09 15 15 23 31 8 0 8 42 33 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 13 16 39 27 4 1 0 31 29 171
2018 NB-06 0 30 30 40 0 0 0 40 30 10
2018 NB-07 14 0 43 43 0 0 0 43 14 14
2018 NB-08 6 6 63 25 0 0 0 25 13 16
2018 NB-09 14 29 52 5 0 0 0 5 43 21
2018 NB-10 28 15 38 13 8 0 0 20 43 40
2018 NB-11 9 22 22 48 0 0 0 48 30 23
2018 NB-12 8 25 42 21 4 0 0 25 33 24
2017 NB 8 22 39 23 8 1 0 31 30 167
2017 NB-07 6 24 47 12 12 0 0 24 29 17
2017 NB-08 7 20 60 7 7 0 0 13 27 15
2017 NB-09 4 26 35 26 9 0 0 35 30 23
2017 NB-10 12 27 41 15 5 0 0 20 39 41
2017 NB-11 11 22 33 28 6 0 0 33 33 18
2017 NB-12 4 13 33 46 4 0 0 50 17 24
2014 NB 4 12 39 32 9 1 1 43 17 185
2014 NB-04 0 8 8 50 33 0 0 83 8 12
2014 NB-07 11 16 32 16 26 0 0 42 26 19
2014 NB-08 5 10 48 33 0 5 0 35 15 21
2014 NB-09 4 19 46 27 0 0 4 28 24 26
2014 NB-10 3 6 48 32 6 0 3 40 10 31
2014 NB-11 4 21 33 33 8 0 0 42 25 24
2014 NB-12 0 14 43 36 7 0 0 43 14 28
2011 NB 10 16 37 25 11 0 1 36 26 179
2011 NB-04 9 9 18 37 27 0 0 64 18 11
2011 NB-06 7 27 33 27 7 0 0 33 33 15
2011 NB-07 17 25 33 25 0 0 0 25 42 24
2011 NB-08 13 6 31 31 19 0 0 50 19 16
2011 NB-09 10 13 57 13 7 0 0 20 23 30
2011 NB-10 4 24 44 20 8 0 0 28 28 25
2011 NB-11 11 22 44 17 0 0 6 18 35 18
2011 NB-12 9 4 30 30 22 0 4 55 14 23
2008 NB 15 18 28 23 10 2 4 36 35 94
2008 NB-06 23 8 38 23 8 0 0 31 31 13
2008 NB-09 15 23 38 23 0 0 0 23 38 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 25 25 28 17 3 1 1 20 51 173
2018 NB-06 20 20 10 50 0 0 0 50 40 10
2018 NB-07 7 21 36 36 0 0 0 36 29 14
2018 NB-08 13 25 50 6 6 0 0 13 38 16
2018 NB-09 29 33 24 10 0 0 5 10 65 21
2018 NB-10 43 20 23 10 5 0 0 15 63 40
2018 NB-11 28 24 16 24 8 0 0 32 52 25
2018 NB-12 36 24 28 12 0 0 0 12 60 25
2017 NB 25 20 29 16 7 2 2 24 46 167
2017 NB-07 35 6 29 18 6 6 0 25 44 17
2017 NB-08 33 27 20 13 7 0 0 20 60 15
2017 NB-09 26 22 30 13 4 4 0 18 50 23
2017 NB-10 15 22 41 12 5 2 2 18 38 41
2017 NB-11 39 11 22 22 0 0 6 24 53 18
2017 NB-12 21 25 25 25 4 0 0 29 46 24
2014 NB 11 24 31 22 7 3 2 31 37 185
2014 NB-04 0 8 42 25 17 0 8 45 9 12
2014 NB-07 11 16 26 32 11 5 0 44 28 19
2014 NB-08 29 14 38 10 5 5 0 15 45 21
2014 NB-09 12 23 31 27 0 4 4 29 38 26
2014 NB-10 3 26 26 26 13 3 3 41 31 31
2014 NB-11 8 33 38 13 4 0 4 17 43 24
2014 NB-12 11 43 21 18 7 0 0 25 54 28
2011 NB 14 29 28 16 9 1 2 26 45 180
2011 NB-04 18 9 9 37 27 0 0 64 27 11
2011 NB-06 20 27 27 20 7 0 0 27 47 15
2011 NB-07 4 42 33 17 0 0 4 17 48 24
2011 NB-08 12 24 29 12 12 6 6 27 40 17
2011 NB-09 13 37 30 17 3 0 0 20 50 30
2011 NB-10 24 36 20 4 16 0 0 20 60 25
2011 NB-11 17 33 39 6 0 0 6 6 53 18
2011 NB-12 13 17 26 35 9 0 0 43 30 23
2008 NB 9 26 30 17 10 2 5 30 38 94
2008 NB-06 15 24 23 31 8 0 0 38 39 13
2008 NB-09 15 8 46 23 0 8 0 25 25 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 8 14 38 32 7 1 1 40 22 173
2018 NB-06 10 20 30 30 10 0 0 40 30 10
2018 NB-07 7 0 50 43 0 0 0 43 7 14
2018 NB-08 6 13 44 31 6 0 0 38 19 16
2018 NB-09 5 30 30 35 0 0 0 35 35 20
2018 NB-10 10 20 23 35 13 0 0 48 30 40
2018 NB-11 12 8 40 28 12 0 0 40 20 25
2018 NB-12 8 4 60 24 4 0 0 28 12 25
2017 NB 10 16 29 29 13 2 1 43 27 167
2017 NB-07 0 29 47 18 6 0 0 24 29 17
2017 NB-08 27 13 20 27 7 0 7 36 43 15
2017 NB-09 4 22 30 22 17 4 0 41 27 23
2017 NB-10 5 12 32 29 15 5 2 47 18 41
2017 NB-11 22 17 28 22 11 0 0 33 39 18
2017 NB-12 8 4 25 58 4 0 0 63 13 24
2014 NB 8 17 33 26 11 3 2 39 26 185
2014 NB-04 8 0 42 17 33 0 0 50 8 12
2014 NB-07 11 5 32 26 21 5 0 50 17 19
2014 NB-08 24 14 14 33 10 5 0 45 40 21
2014 NB-09 0 8 35 38 8 8 4 52 9 26
2014 NB-10 3 19 32 23 13 0 10 39 25 31
2014 NB-11 13 25 38 17 8 0 0 25 38 24
2014 NB-12 4 25 39 29 4 0 0 32 29 28
2011 NB 13 22 30 20 10 2 3 31 37 180
2011 NB-04 0 18 27 9 27 9 9 45 22 11
2011 NB-06 7 20 60 13 0 0 0 13 27 15
2011 NB-07 4 21 33 25 8 4 4 36 27 24
2011 NB-08 12 12 29 18 18 0 12 40 27 17
2011 NB-09 13 20 33 20 7 3 3 29 36 30
2011 NB-10 28 28 28 12 4 0 0 16 56 25
2011 NB-11 17 28 28 22 6 0 0 28 44 18
2011 NB-12 17 26 22 26 9 0 0 35 43 23
2008 NB 17 28 28 16 5 2 4 22 48 94
2008 NB-06 15 23 31 24 8 0 0 31 38 13
2008 NB-09 31 8 23 31 0 8 0 33 42 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 21 33 29 14 2 1 0 16 54 174
2018 NB-06 20 30 30 10 10 0 0 20 50 10
2018 NB-07 14 43 21 21 0 0 0 21 57 14
2018 NB-08 38 25 25 6 6 0 0 13 63 16
2018 NB-09 24 48 19 10 0 0 0 10 71 21
2018 NB-10 23 30 33 13 3 0 0 15 53 40
2018 NB-11 16 20 40 24 0 0 0 24 36 25
2018 NB-12 12 36 32 20 0 0 0 20 48 25
2017 NB 13 28 40 11 8 0 0 19 41 167
2017 NB-07 12 29 47 6 6 0 0 12 41 17
2017 NB-08 27 33 27 0 13 0 0 13 60 15
2017 NB-09 4 35 39 9 13 0 0 22 39 23
2017 NB-10 7 34 37 15 7 0 0 22 41 41
2017 NB-11 28 22 39 11 0 0 0 11 50 18
2017 NB-12 13 13 54 17 4 0 0 21 25 24
2014 NB 13 24 36 17 7 2 1 25 38 185
2014 NB-04 17 17 33 25 8 0 0 33 33 12
2014 NB-07 21 11 32 21 11 5 0 33 33 19
2014 NB-08 19 24 33 14 5 5 0 20 45 21
2014 NB-09 19 19 31 27 0 0 4 28 40 26
2014 NB-10 0 32 42 10 16 0 0 26 32 31
2014 NB-11 17 29 38 13 4 0 0 17 46 24
2014 NB-12 4 29 43 14 11 0 0 25 32 28

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 26 29 12 22 11 0 0 56 32 171
2018 NB-06 30 30 10 30 0 0 0 60 30 10
2018 NB-07 33 27 7 27 7 0 0 60 33 15
2018 NB-08 13 19 25 31 13 0 0 31 44 16
2018 NB-09 14 24 5 19 38 0 0 38 57 21
2018 NB-10 22 35 11 27 5 0 0 57 32 37
2018 NB-11 33 17 17 21 13 0 0 50 33 24
2018 NB-12 40 44 8 4 4 0 0 84 8 25
2017 NB 33 40 9 11 8 0 0 72 19 166
2017 NB-07 24 47 12 6 12 0 0 71 18 17
2017 NB-08 20 33 7 33 7 0 0 53 40 15
2017 NB-09 26 48 4 17 4 0 0 74 22 23
2017 NB-10 37 37 12 5 10 0 0 73 15 41
2017 NB-11 41 29 6 12 12 0 0 71 24 17
2017 NB-12 42 42 8 4 4 0 0 83 8 24
2014 NB 40 34 7 15 3 1 0 75 18 184
2014 NB-04 27 45 9 18 0 0 0 73 18 11
2014 NB-07 42 37 0 21 0 0 0 79 21 19
2014 NB-08 52 29 0 10 5 5 0 85 15 21
2014 NB-09 31 27 15 19 8 0 0 58 27 26
2014 NB-10 39 39 6 10 6 0 0 77 16 31
2014 NB-11 63 25 13 0 0 0 0 88 0 24
2014 NB-12 43 32 11 14 0 0 0 75 14 28

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 32 42 11 9 6 0 0 74 15 173
2018 NB-06 20 60 20 0 0 0 0 80 0 10
2018 NB-07 53 20 20 7 0 0 0 73 7 15
2018 NB-08 13 44 31 6 6 0 0 56 13 16
2018 NB-09 33 19 14 10 24 0 0 52 33 21
2018 NB-10 39 45 5 11 0 0 0 84 11 38
2018 NB-11 24 52 4 12 8 0 0 76 20 25
2018 NB-12 40 48 0 8 4 0 0 88 12 25
2017 NB 39 43 5 8 4 0 0 83 12 166
2017 NB-07 29 59 6 0 6 0 0 88 6 17
2017 NB-08 7 47 7 27 13 0 0 53 40 15
2017 NB-09 39 48 4 4 4 0 0 87 9 23
2017 NB-10 46 41 2 10 0 0 0 88 10 41
2017 NB-11 33 39 17 11 0 0 0 72 11 18
2017 NB-12 52 39 4 0 4 0 0 91 4 23
2014 NB 48 41 4 4 2 0 0 89 7 184
2014 NB-04 50 50 0 0 0 0 0 100 0 12
2014 NB-07 42 47 5 0 5 0 0 89 5 19
2014 NB-08 70 25 5 0 0 0 0 95 0 20
2014 NB-09 46 38 4 8 4 0 0 85 12 26
2014 NB-10 42 45 0 10 3 0 0 87 13 31
2014 NB-11 58 29 8 0 4 0 0 88 4 24
2014 NB-12 57 39 4 0 0 0 0 96 0 28

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 25 49 16 7 3 0 0 74 10 173
2018 NB-06 30 60 10 0 0 0 0 90 0 10
2018 NB-07 33 47 20 0 0 0 0 80 0 15
2018 NB-08 6 56 31 6 0 0 0 63 6 16
2018 NB-09 19 29 19 19 14 0 0 48 33 21
2018 NB-10 29 47 16 5 3 0 0 76 8 38
2018 NB-11 28 56 8 8 0 0 0 84 8 25
2018 NB-12 40 44 12 4 0 0 0 84 4 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 32 40 16 6 4 2 0 74 10 175
2018 NB-06 30 40 10 10 10 0 0 70 20 10
2018 NB-07 40 40 20 0 0 0 0 80 0 15
2018 NB-08 19 44 25 6 0 6 0 67 7 16
2018 NB-09 43 24 10 5 19 0 0 67 24 21
2018 NB-10 30 40 18 8 0 5 0 74 8 40
2018 NB-11 24 64 12 0 0 0 0 88 0 25
2018 NB-12 42 29 17 13 0 0 0 71 13 24
2017 NB 36 43 11 2 4 3 0 81 7 166
2017 NB-07 29 53 18 0 0 0 0 82 0 17
2017 NB-08 20 40 20 7 13 0 0 60 20 15
2017 NB-09 48 30 0 4 9 9 0 86 14 23
2017 NB-10 40 43 15 0 0 3 0 85 0 40
2017 NB-11 17 50 17 11 0 6 0 71 12 18
2017 NB-12 42 50 8 0 0 0 0 92 0 24
2014 NB 45 36 10 3 1 5 1 86 3 185
2014 NB-04 33 50 0 0 0 17 0 100 0 12
2014 NB-07 32 47 16 0 0 5 0 83 0 19
2014 NB-08 67 10 19 0 5 0 0 76 5 21
2014 NB-09 27 62 8 0 0 4 0 92 0 26
2014 NB-10 42 39 10 3 0 3 3 86 3 31
2014 NB-11 71 17 8 4 0 0 0 88 4 24
2014 NB-12 54 25 4 4 0 14 0 92 4 28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 29 39 18 9 4 1 0 68 13 175
2018 NB-06 40 30 10 20 0 0 0 70 20 10
2018 NB-07 33 47 13 7 0 0 0 80 7 15
2018 NB-08 13 50 31 0 6 0 0 63 6 16
2018 NB-09 33 24 19 14 10 0 0 57 24 21
2018 NB-10 30 40 20 8 3 0 0 70 10 40
2018 NB-11 24 56 4 16 0 0 0 80 16 25
2018 NB-12 33 46 13 4 4 0 0 79 8 24
2017 NB 32 46 10 6 5 1 0 79 11 167
2017 NB-07 41 47 6 0 6 0 0 88 6 17
2017 NB-08 0 67 7 0 20 7 0 71 21 15
2017 NB-09 35 39 4 17 4 0 0 74 22 23
2017 NB-10 29 54 12 5 0 0 0 83 5 41
2017 NB-11 22 56 11 11 0 0 0 78 11 18
2017 NB-12 46 38 13 0 4 0 0 83 4 24
2014 NB 43 41 8 5 2 1 0 85 7 185
2014 NB-04 33 42 8 0 0 17 0 90 0 12
2014 NB-07 37 47 0 11 5 0 0 84 16 19
2014 NB-08 52 33 10 0 5 0 0 86 5 21
2014 NB-09 23 58 12 8 0 0 0 81 8 26
2014 NB-10 39 45 6 6 3 0 0 84 10 31
2014 NB-11 63 25 13 0 0 0 0 88 0 24
2014 NB-12 57 36 4 4 0 0 0 93 4 28
2011 NB 38 36 15 7 3 2 0 75 10 181
2011 NB-04 55 36 0 0 0 9 0 100 0 11
2011 NB-06 33 40 13 7 7 0 0 73 13 15
2011 NB-07 29 38 21 8 4 0 0 67 12 24
2011 NB-08 35 47 6 0 6 6 0 88 6 17
2011 NB-09 20 47 17 13 3 0 0 67 17 30
2011 NB-10 16 40 32 8 0 4 0 58 8 25
2011 NB-11 44 28 17 6 6 0 0 72 11 18
2011 NB-12 61 26 4 9 0 0 0 87 9 23

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 35 41 11 8 5 0 0 76 13 175
2018 NB-06 40 40 20 0 0 0 0 80 0 10
2018 NB-07 67 13 7 7 7 0 0 80 13 15
2018 NB-08 6 50 31 6 6 0 0 56 13 16
2018 NB-09 33 29 14 10 14 0 0 62 24 21
2018 NB-10 28 50 10 13 0 0 0 78 13 40
2018 NB-11 32 56 4 8 0 0 0 88 8 25
2018 NB-12 50 42 0 4 4 0 0 92 8 24
2017 NB 39 42 12 5 2 0 0 81 7 166
2017 NB-07 35 41 6 18 0 0 0 76 18 17
2017 NB-08 13 47 20 7 13 0 0 60 20 15
2017 NB-09 30 57 13 0 0 0 0 87 0 23
2017 NB-10 46 44 10 0 0 0 0 90 0 41
2017 NB-11 28 50 17 6 0 0 0 78 6 18
2017 NB-12 57 26 9 4 4 0 0 83 9 23
2014 NB 48 38 5 5 3 0 1 86 8 185
2014 NB-04 50 42 8 0 0 0 0 92 0 12
2014 NB-07 47 37 0 11 5 0 0 84 16 19
2014 NB-08 62 19 5 10 5 0 0 81 14 21
2014 NB-09 38 50 8 4 0 0 0 88 4 26
2014 NB-10 55 29 10 0 3 0 3 87 3 31
2014 NB-11 46 33 4 13 4 0 0 79 17 24
2014 NB-12 61 36 0 0 4 0 0 96 4 28
2011 NB 44 35 12 7 2 0 0 80 9 181
2011 NB-04 55 36 9 0 0 0 0 91 0 11
2011 NB-06 40 27 13 13 7 0 0 67 20 15
2011 NB-07 25 34 17 21 4 0 0 59 25 24
2011 NB-08 59 24 18 0 0 0 0 82 0 17
2011 NB-09 43 43 10 3 0 0 0 87 3 30
2011 NB-10 20 56 20 4 0 0 0 76 4 25
2011 NB-11 50 28 11 6 6 0 0 78 11 18
2011 NB-12 65 30 0 4 0 0 0 96 4 23
2008 NB 41 37 12 6 4 0 0 78 10 95
2008 NB-06 23 62 15 0 0 0 0 85 0 13
2008 NB-09 38 38 15 8 0 0 0 77 8 13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 12 31 21 17 14 3 2 45 33 173
2018 NB-06 30 30 10 20 10 0 0 60 30 10
2018 NB-07 20 20 33 20 0 0 7 43 21 15
2018 NB-08 0 19 38 19 19 6 0 20 40 16
2018 NB-09 14 10 24 14 33 5 0 25 50 21
2018 NB-10 13 34 18 24 5 5 0 50 31 38
2018 NB-11 8 40 12 20 16 4 0 50 38 25
2018 NB-12 8 52 20 4 8 4 4 65 13 25
2017 NB 19 35 15 17 8 4 2 57 27 166
2017 NB-07 18 29 24 12 12 6 0 50 25 17
2017 NB-08 20 27 7 27 13 7 0 50 43 15
2017 NB-09 22 22 22 17 4 9 4 50 25 23
2017 NB-10 22 34 12 20 7 5 0 59 28 41
2017 NB-11 12 41 6 12 18 0 12 60 33 17
2017 NB-12 21 50 21 8 0 0 0 71 8 24
2014 NB 29 35 10 12 5 7 2 70 19 184
2014 NB-04 27 36 9 9 9 0 9 70 20 11
2014 NB-07 21 37 16 5 11 11 0 65 18 19
2014 NB-08 38 29 0 14 0 14 5 82 18 21
2014 NB-09 35 12 23 4 15 12 0 52 22 26
2014 NB-10 26 39 10 10 6 3 6 71 18 31
2014 NB-11 38 46 4 13 0 0 0 83 13 24
2014 NB-12 36 43 11 7 0 4 0 81 7 28

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 20 41 17 13 6 2 1 63 20 174
2018 NB-06 0 70 10 20 0 0 0 70 20 10
2018 NB-07 7 67 0 7 13 7 0 79 21 15
2018 NB-08 6 25 25 19 13 13 0 36 36 16
2018 NB-09 10 33 33 19 5 0 0 43 24 21
2018 NB-10 28 41 10 13 8 0 0 69 21 39
2018 NB-11 21 29 33 13 4 0 0 50 17 24
2018 NB-12 32 48 12 4 4 0 0 80 8 25
2017 NB 27 40 16 10 5 2 0 68 15 167
2017 NB-07 12 35 29 12 12 0 0 47 24 17
2017 NB-08 7 33 40 7 13 0 0 40 20 15
2017 NB-09 22 48 13 9 0 9 0 76 10 23
2017 NB-10 32 46 7 10 2 2 0 80 13 41
2017 NB-11 22 56 11 11 0 0 0 78 11 18
2017 NB-12 46 29 13 4 8 0 0 75 13 24
2014 NB 35 36 10 11 4 4 1 74 15 185
2014 NB-04 50 33 8 0 0 8 0 91 0 12
2014 NB-07 16 47 16 16 5 0 0 63 21 19
2014 NB-08 43 24 10 10 5 10 0 74 16 21
2014 NB-09 19 38 19 15 4 4 0 60 20 26
2014 NB-10 39 29 6 10 3 10 3 78 15 31
2014 NB-11 42 33 13 8 4 0 0 75 13 24
2014 NB-12 50 36 0 11 4 0 0 86 14 28
2011 NB 34 39 11 9 5 1 1 75 14 181
2011 NB-04 55 27 9 0 0 9 0 90 0 11
2011 NB-06 27 47 0 7 20 0 0 73 27 15
2011 NB-07 29 54 17 0 0 0 0 83 0 24
2011 NB-08 41 35 0 6 6 6 6 87 13 17
2011 NB-09 27 43 10 17 3 0 0 70 20 30
2011 NB-10 24 20 32 16 8 0 0 44 24 25
2011 NB-11 39 33 6 11 6 0 6 76 18 18
2011 NB-12 35 52 4 9 0 0 0 87 9 23
2008 NB 25 42 9 8 12 4 0 70 21 95
2008 NB-06 31 47 8 0 15 0 0 77 15 13
2008 NB-09 15 23 8 31 15 8 0 42 50 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 16 33 24 20 7 0 0 49 27 176
2018 NB-06 0 40 30 20 10 0 0 40 30 10
2018 NB-07 13 40 20 13 13 0 0 53 27 15
2018 NB-08 0 31 38 25 6 0 0 31 31 16
2018 NB-09 14 24 24 24 14 0 0 38 38 21
2018 NB-10 20 28 28 18 8 0 0 48 25 40
2018 NB-11 16 40 20 24 0 0 0 56 24 25
2018 NB-12 20 40 20 16 4 0 0 60 20 25

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 7 15 21 24 24 6 2 25 52 176
2018 NB-06 0 20 20 20 40 0 0 20 60 10
2018 NB-07 0 27 33 7 13 7 13 33 25 15
2018 NB-08 0 19 31 19 19 13 0 21 43 16
2018 NB-09 0 10 19 24 43 5 0 10 70 21
2018 NB-10 8 10 18 38 25 3 0 18 64 40
2018 NB-11 12 12 12 32 16 12 4 29 57 25
2018 NB-12 20 16 24 20 12 8 0 39 35 25
2017 NB 12 18 20 20 16 11 2 35 42 167
2017 NB-07 6 6 29 24 35 0 0 12 59 17
2017 NB-08 0 13 27 20 27 13 0 15 54 15
2017 NB-09 13 17 22 13 9 22 4 41 29 23
2017 NB-10 7 24 20 20 15 10 5 37 40 41
2017 NB-11 17 11 22 22 11 17 0 33 40 18
2017 NB-12 13 17 21 25 8 13 4 35 40 24
2014 NB 17 22 13 14 15 17 2 49 35 185
2014 NB-04 8 50 8 0 17 17 0 70 20 12
2014 NB-07 16 32 16 11 21 5 0 50 33 19
2014 NB-08 29 14 5 10 14 29 0 60 33 21
2014 NB-09 12 8 23 19 19 15 4 24 48 26
2014 NB-10 16 29 10 10 6 29 0 64 23 31
2014 NB-11 21 29 4 25 4 13 4 60 35 24
2014 NB-12 29 7 14 18 11 18 4 45 36 28
2011 NB 12 22 26 13 12 10 4 40 30 180
2011 NB-04 18 0 36 18 18 9 0 20 40 11
2011 NB-06 7 20 20 20 27 7 0 29 50 15
2011 NB-07 4 22 30 9 22 13 0 30 35 23
2011 NB-08 24 12 24 12 12 12 6 43 29 17
2011 NB-09 3 37 23 13 10 13 0 46 27 30
2011 NB-10 8 8 32 16 16 16 4 20 40 25
2011 NB-11 6 22 33 11 6 11 11 36 21 18
2011 NB-12 22 39 17 9 0 4 9 70 10 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NB 15 85 176
2018 NB-09 29 71 21
2018 NB-10 18 83 40

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NB 44 27

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 NB 63 27

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 NB 0 27

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 NB 0 27

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 NB 41 27

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 NB 44 27

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 NB 44 27

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 NB 63 27

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 NB 41 27

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 NB 59 27

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 NB 30 27

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 NB 56 27

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 NB 26 27

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 NB 48 27

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 NB 26 27

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 NB 19 27

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 NB 37 27

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 NB 0 27

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NB 0 27

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 NB 26 27

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 NB 24 25

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 NB 28 25

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 NB 44 25

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 NB 0 25

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 NB 48 25

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 7 16 22 14 13 23 5 32 38 174
2018 NB-06 10 10 30 10 0 30 10 33 17 10
2018 NB-07 0 14 50 0 7 14 14 20 10 14
2018 NB-08 0 19 19 31 19 13 0 21 57 16
2018 NB-09 10 5 20 20 15 25 5 21 50 20
2018 NB-10 8 18 18 15 20 20 3 32 45 40
2018 NB-11 8 8 8 20 12 40 4 29 57 25
2018 NB-12 8 28 24 12 8 16 4 45 25 25
2017 NB 10 16 20 10 9 32 4 40 29 167
2017 NB-07 12 12 29 6 6 29 6 36 18 17
2017 NB-08 0 13 20 20 33 13 0 15 62 15
2017 NB-09 9 9 4 9 4 61 4 50 38 23
2017 NB-10 10 12 24 5 7 39 2 38 21 41
2017 NB-11 11 11 22 0 17 28 11 36 27 18
2017 NB-12 13 25 13 8 8 29 4 56 25 24
2014 NB 15 18 12 8 6 34 6 56 23 185
2014 NB-04 25 17 8 0 0 50 0 83 0 12
2014 NB-07 11 32 5 5 5 37 5 73 18 19
2014 NB-08 14 19 14 10 5 29 10 54 23 21
2014 NB-09 8 19 12 4 4 38 15 58 17 26
2014 NB-10 19 10 10 6 10 35 10 53 29 31
2014 NB-11 21 13 13 8 8 29 8 53 27 24
2014 NB-12 21 25 7 7 0 39 0 76 12 28

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 17 34 19 14 9 7 1 55 24 175
2018 NB-06 20 10 30 10 10 10 10 38 25 10
2018 NB-07 7 57 14 7 0 14 0 75 8 14
2018 NB-08 0 44 31 19 0 6 0 47 20 16
2018 NB-09 10 24 24 10 24 10 0 37 37 21
2018 NB-10 20 28 15 20 13 5 0 50 34 40
2018 NB-11 16 48 12 16 4 4 0 67 21 25
2018 NB-12 24 40 16 8 8 4 0 67 17 25
2017 NB 25 36 16 7 7 8 1 67 15 167
2017 NB-07 18 35 29 6 6 6 0 56 13 17
2017 NB-08 13 20 20 13 27 7 0 36 43 15
2017 NB-09 13 26 13 9 9 30 0 56 25 23
2017 NB-10 29 37 17 5 5 5 2 71 11 41
2017 NB-11 22 33 17 6 6 11 6 67 13 18
2017 NB-12 29 58 8 0 4 0 0 88 4 24
2014 NB 35 31 12 11 3 8 1 72 15 185
2014 NB-04 42 17 8 0 0 33 0 88 0 12
2014 NB-07 26 42 16 5 5 5 0 72 11 19
2014 NB-08 43 24 10 14 5 5 0 70 20 21
2014 NB-09 23 46 8 0 4 15 4 86 5 26
2014 NB-10 42 32 10 6 3 6 0 79 10 31
2014 NB-11 38 33 8 13 0 4 4 77 14 24
2014 NB-12 54 21 7 14 0 4 0 78 15 28
2011 NB 36 35 14 8 2 4 0 75 10 181
2011 NB-04 46 45 0 9 0 0 0 91 9 11
2011 NB-06 33 40 0 7 13 7 0 79 21 15
2011 NB-07 33 34 21 8 0 4 0 70 9 24
2011 NB-08 35 35 12 6 0 12 0 80 7 17
2011 NB-09 23 50 13 10 3 0 0 73 13 30
2011 NB-10 20 40 24 16 0 0 0 60 16 25
2011 NB-11 39 22 22 0 6 11 0 69 6 18
2011 NB-12 61 22 4 9 0 4 0 86 9 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NB 7 93 175

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 NB 46 13

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 NB 38 13

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 NB 46 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 NB 38 13

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 NB 38 13

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 NB 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 NB 38 13

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 NB 0 11

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 NB 0 11

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 NB 0 11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 NB 55 11

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 NB 0 11

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 NB 0 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 9 21 22 7 4 33 3 48 17 174
2018 NB-07 7 20 40 7 0 27 0 36 9 15
2018 NB-08 6 31 25 13 0 25 0 50 17 16
2018 NB-09 15 5 25 5 10 40 0 33 25 20
2018 NB-10 8 28 15 10 3 35 3 56 20 40
2018 NB-11 8 12 16 4 4 48 8 45 18 25
2018 NB-12 12 32 24 4 8 20 0 55 15 25
2017 NB 13 14 20 3 3 44 4 51 11 167
2017 NB-07 18 0 35 0 0 35 12 33 0 17
2017 NB-08 0 13 40 0 7 40 0 22 11 15
2017 NB-09 9 9 13 9 0 57 4 44 22 23
2017 NB-10 7 22 12 0 7 51 0 60 15 41
2017 NB-11 6 17 11 11 0 44 11 50 25 18
2017 NB-12 21 13 17 4 0 42 4 62 8 24
2014 NB 21 16 15 2 1 41 5 69 4 184
2014 NB-04 25 8 8 0 0 58 0 80 0 12
2014 NB-07 26 32 16 0 0 26 0 79 0 19
2014 NB-08 29 14 14 0 5 33 5 69 8 21
2014 NB-09 8 19 12 4 0 42 15 64 9 26
2014 NB-10 19 3 16 0 0 52 10 58 0 31
2014 NB-11 25 17 13 4 0 42 0 71 7 24
2014 NB-12 29 14 7 0 0 46 4 86 0 28

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 20 35 22 9 3 10 1 62 14 173
2018 NB-07 20 40 13 7 0 20 0 75 8 15
2018 NB-08 6 44 25 19 0 6 0 53 20 16
2018 NB-09 14 24 10 19 14 19 0 47 41 21
2018 NB-10 23 36 23 13 3 3 0 61 16 39
2018 NB-11 20 52 24 0 0 4 0 75 0 25
2018 NB-12 20 40 28 4 4 4 0 63 8 25
2017 NB 31 32 17 2 3 13 1 73 6 167
2017 NB-07 24 24 29 6 0 12 6 57 7 17
2017 NB-08 13 20 33 0 7 27 0 45 9 15
2017 NB-09 22 26 22 4 4 22 0 61 11 23
2017 NB-10 32 37 12 2 5 12 0 78 8 41
2017 NB-11 22 33 11 6 0 22 6 77 8 18
2017 NB-12 42 46 13 0 0 0 0 88 0 24
2014 NB 39 30 15 2 1 13 1 80 3 185
2014 NB-04 42 17 8 0 0 33 0 88 0 12
2014 NB-07 32 37 16 0 0 16 0 81 0 19
2014 NB-08 38 29 14 0 5 14 0 78 6 21
2014 NB-09 23 27 19 4 0 23 4 68 5 26
2014 NB-10 42 35 13 0 0 10 0 86 0 31
2014 NB-11 63 25 4 8 0 0 0 88 8 24
2014 NB-12 57 21 7 4 0 11 0 88 4 28
2011 NB 40 35 13 2 1 8 0 82 4 181
2011 NB-04 36 45 0 0 0 18 0 100 0 11
2011 NB-06 40 13 7 13 7 20 0 67 25 15
2011 NB-07 50 29 12 0 4 4 0 83 4 24
2011 NB-08 41 35 12 0 0 12 0 87 0 17
2011 NB-09 30 43 20 3 0 3 0 76 3 30
2011 NB-10 24 56 16 4 0 0 0 80 4 25
2011 NB-11 39 22 28 0 0 11 0 69 0 18
2011 NB-12 57 30 4 0 0 9 0 95 0 23
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 51 27 10 6 5 1 0 79 11 174
2018 NB-06 50 40 0 10 0 0 0 90 10 10
2018 NB-07 73 13 7 0 7 0 0 87 7 15
2018 NB-08 31 25 13 25 6 0 0 56 31 16
2018 NB-09 43 10 14 14 14 5 0 55 30 21
2018 NB-10 48 45 8 0 0 0 0 93 0 40
2018 NB-11 50 25 17 0 8 0 0 75 8 24
2018 NB-12 68 20 4 4 4 0 0 88 8 25
2017 NB 51 27 9 4 8 1 1 79 12 167
2017 NB-07 47 29 12 0 12 0 0 76 12 17
2017 NB-08 33 40 7 7 7 7 0 79 14 15
2017 NB-09 35 39 4 4 13 4 0 77 18 23
2017 NB-10 54 29 15 0 2 0 0 83 2 41
2017 NB-11 39 22 11 6 17 0 6 65 24 18
2017 NB-12 67 21 4 4 4 0 0 88 8 24

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 16 47 20 11 5 1 0 64 16 176
2018 NB-06 20 40 10 20 10 0 0 60 30 10
2018 NB-07 13 67 13 7 0 0 0 80 7 15
2018 NB-08 6 50 25 6 13 0 0 56 19 16
2018 NB-09 14 52 19 5 10 0 0 67 14 21
2018 NB-10 15 50 13 15 5 3 0 67 21 40
2018 NB-11 16 40 32 12 0 0 0 56 12 25
2018 NB-12 24 52 16 4 4 0 0 76 8 25
2017 NB 17 49 18 7 4 4 0 69 12 166
2017 NB-07 19 31 13 19 6 13 0 57 29 16
2017 NB-08 7 27 27 33 0 7 0 36 36 15
2017 NB-09 13 57 26 0 0 4 0 73 0 23
2017 NB-10 12 66 12 5 2 2 0 80 8 41
2017 NB-11 11 39 28 6 17 0 0 50 22 18
2017 NB-12 21 63 0 4 8 4 0 87 13 24

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 7 30 31 15 16 1 0 38 31 176
2018 NB-06 10 40 20 10 20 0 0 50 30 10
2018 NB-07 7 53 27 7 7 0 0 60 13 15
2018 NB-08 0 13 50 13 19 6 0 13 33 16
2018 NB-09 5 19 33 29 14 0 0 24 43 21
2018 NB-10 3 38 23 23 15 0 0 40 38 40
2018 NB-11 12 20 36 12 20 0 0 32 32 25
2018 NB-12 8 40 28 16 8 0 0 48 24 25
2017 NB 13 33 23 20 10 1 0 46 30 167
2017 NB-07 12 29 41 12 6 0 0 41 18 17
2017 NB-08 7 13 20 33 27 0 0 20 60 15
2017 NB-09 17 26 30 22 4 0 0 43 26 23
2017 NB-10 15 41 20 24 0 0 0 56 24 41
2017 NB-11 6 28 22 22 17 6 0 35 41 18
2017 NB-12 4 46 17 17 13 4 0 52 30 24

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 26 28 24 11 10 0 1 55 21 176
2018 NB-06 30 50 0 10 10 0 0 80 20 10
2018 NB-07 33 27 27 7 7 0 0 60 13 15
2018 NB-08 25 25 13 13 25 0 0 50 38 16
2018 NB-09 24 24 29 10 14 0 0 48 24 21
2018 NB-10 18 28 30 18 5 0 3 46 23 40
2018 NB-11 36 32 20 8 4 0 0 68 12 25
2018 NB-12 24 36 36 0 4 0 0 60 4 25
2017 NB 33 30 18 10 10 0 0 62 19 165
2017 NB-07 53 24 18 6 0 0 0 76 6 17
2017 NB-08 40 7 7 20 27 0 0 47 47 15
2017 NB-09 26 17 43 4 9 0 0 43 13 23
2017 NB-10 33 31 18 5 13 0 0 64 18 39
2017 NB-11 39 39 6 11 6 0 0 78 17 18
2017 NB-12 42 29 21 0 8 0 0 71 8 24

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 11 23 34 22 10 0 0 34 32 173
2018 NB-06 10 30 60 0 0 0 0 40 0 10
2018 NB-07 40 13 13 13 20 0 0 53 33 15
2018 NB-08 6 31 31 25 6 0 0 38 31 16
2018 NB-09 10 5 45 25 15 0 0 15 40 20
2018 NB-10 3 23 33 26 15 0 0 26 41 39
2018 NB-11 8 16 40 28 8 0 0 24 36 25
2018 NB-12 13 33 33 8 13 0 0 46 21 24
2017 NB 11 31 28 15 15 0 0 42 30 167
2017 NB-07 12 35 18 18 18 0 0 47 35 17
2017 NB-08 13 20 40 20 7 0 0 33 27 15
2017 NB-09 4 26 39 17 13 0 0 30 30 23
2017 NB-10 2 34 34 17 12 0 0 37 29 41
2017 NB-11 11 33 28 6 22 0 0 44 28 18
2017 NB-12 8 33 29 8 21 0 0 42 29 24

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 13 32 30 14 10 0 1 46 25 176
2018 NB-06 30 20 30 10 10 0 0 50 20 10
2018 NB-07 13 47 13 13 7 0 7 64 21 15
2018 NB-08 13 38 38 13 0 0 0 50 13 16
2018 NB-09 5 29 43 10 14 0 0 33 24 21
2018 NB-10 5 30 25 23 18 0 0 35 40 40
2018 NB-11 16 28 36 12 8 0 0 44 20 25
2018 NB-12 12 32 28 16 12 0 0 44 28 25
2017 NB 18 36 26 10 10 0 1 55 19 166
2017 NB-07 18 41 24 12 6 0 0 59 18 17
2017 NB-08 20 40 40 0 0 0 0 60 0 15
2017 NB-09 13 39 17 13 17 0 0 52 30 23
2017 NB-10 13 35 30 15 5 0 3 49 21 40
2017 NB-11 11 33 39 11 6 0 0 44 17 18
2017 NB-12 25 38 17 8 13 0 0 63 21 24

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 14 23 22 24 16 0 0 37 41 176
2018 NB-06 30 20 30 20 0 0 0 50 20 10
2018 NB-07 40 33 0 7 20 0 0 73 27 15
2018 NB-08 19 38 19 19 6 0 0 56 25 16
2018 NB-09 10 10 29 14 38 0 0 19 52 21
2018 NB-10 5 20 30 28 18 0 0 25 45 40
2018 NB-11 20 8 24 32 16 0 0 28 48 25
2018 NB-12 4 20 20 36 20 0 0 24 56 25
2017 NB 13 23 27 17 19 0 0 36 37 166
2017 NB-07 18 18 29 12 24 0 0 35 35 17
2017 NB-08 7 33 13 27 20 0 0 40 47 15
2017 NB-09 9 17 43 13 17 0 0 26 30 23
2017 NB-10 12 22 29 27 10 0 0 34 37 41
2017 NB-11 12 29 24 12 24 0 0 41 35 17
2017 NB-12 8 21 25 25 21 0 0 29 46 24

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 32 33 22 9 4 0 0 65 13 175
2018 NB-06 50 40 10 0 0 0 0 90 0 10
2018 NB-07 60 20 7 7 7 0 0 80 13 15
2018 NB-08 44 25 19 13 0 0 0 69 13 16
2018 NB-09 29 24 33 10 5 0 0 52 14 21
2018 NB-10 23 38 28 5 5 0 0 62 10 39
2018 NB-11 32 28 28 12 0 0 0 60 12 25
2018 NB-12 20 40 24 4 12 0 0 60 16 25
2017 NB 36 33 19 5 5 1 1 71 10 166
2017 NB-07 29 47 6 6 6 6 0 81 13 17
2017 NB-08 33 40 27 0 0 0 0 73 0 15
2017 NB-09 26 39 22 13 0 0 0 65 13 23
2017 NB-10 35 33 25 0 8 0 0 68 8 40
2017 NB-11 28 44 11 11 6 0 0 72 17 18
2017 NB-12 33 33 17 8 8 0 0 67 17 24

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 21 29 27 13 11 0 0 50 23 175
2018 NB-06 30 40 30 0 0 0 0 70 0 10
2018 NB-07 53 20 7 7 13 0 0 73 20 15
2018 NB-08 31 25 31 6 6 0 0 56 13 16
2018 NB-09 19 14 43 14 10 0 0 33 24 21
2018 NB-10 10 35 25 15 15 0 0 45 30 40
2018 NB-11 16 32 28 16 8 0 0 48 24 25
2018 NB-12 16 40 24 12 8 0 0 56 20 25
2017 NB 22 35 21 14 7 1 0 58 21 166
2017 NB-07 41 12 24 18 0 6 0 56 19 17
2017 NB-08 20 40 13 13 13 0 0 60 27 15
2017 NB-09 22 35 26 17 0 0 0 57 17 23
2017 NB-10 5 50 23 18 5 0 0 55 23 40
2017 NB-11 17 39 17 22 6 0 0 56 28 18
2017 NB-12 29 29 17 4 21 0 0 58 25 24

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 13 28 32 19 6 0 1 42 26 174
2018 NB-06 10 60 10 20 0 0 0 70 20 10
2018 NB-07 20 33 7 27 0 0 13 62 31 15
2018 NB-08 19 31 38 6 6 0 0 50 13 16
2018 NB-09 10 14 29 29 19 0 0 24 48 21
2018 NB-10 8 28 36 26 3 0 0 36 28 39
2018 NB-11 16 20 40 20 4 0 0 36 24 25
2018 NB-12 4 42 46 8 0 0 0 46 8 24
2017 NB 17 33 22 20 8 0 0 50 28 167
2017 NB-07 18 41 24 6 12 0 0 59 18 17
2017 NB-08 27 13 7 40 13 0 0 40 53 15
2017 NB-09 17 35 26 17 4 0 0 52 22 23
2017 NB-10 10 49 22 17 2 0 0 59 20 41
2017 NB-11 0 33 28 22 17 0 0 33 39 18
2017 NB-12 25 25 21 13 17 0 0 50 29 24

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 6 28 33 20 11 1 1 35 32 175
2018 NB-06 0 30 50 10 10 0 0 30 20 10
2018 NB-07 7 33 40 13 0 0 7 43 14 15
2018 NB-08 6 25 44 19 6 0 0 31 25 16
2018 NB-09 10 29 14 29 19 0 0 38 48 21
2018 NB-10 5 33 25 25 13 0 0 38 38 40
2018 NB-11 0 24 44 8 24 0 0 24 32 25
2018 NB-12 8 21 33 33 4 0 0 29 38 24
2017 NB 10 27 26 22 16 0 0 37 37 167
2017 NB-07 12 29 29 24 6 0 0 41 29 17
2017 NB-08 7 27 13 27 27 0 0 33 53 15
2017 NB-09 17 30 26 9 17 0 0 48 26 23
2017 NB-10 7 27 27 27 12 0 0 34 39 41
2017 NB-11 0 6 44 28 22 0 0 6 50 18
2017 NB-12 4 42 21 13 21 0 0 46 33 24

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 11 25 33 18 13 0 0 36 31 175
2018 NB-06 20 20 30 20 10 0 0 40 30 10
2018 NB-07 20 33 33 7 7 0 0 53 13 15
2018 NB-08 6 13 31 31 19 0 0 19 50 16
2018 NB-09 14 19 29 19 19 0 0 33 38 21
2018 NB-10 8 23 38 23 10 0 0 30 33 40
2018 NB-11 0 32 24 16 28 0 0 32 44 25
2018 NB-12 13 29 33 21 4 0 0 42 25 24
2017 NB 14 27 23 18 17 1 0 41 35 166
2017 NB-07 18 12 35 24 12 0 0 29 35 17
2017 NB-08 7 20 33 7 33 0 0 27 40 15
2017 NB-09 26 30 17 9 17 0 0 57 26 23
2017 NB-10 8 40 20 18 13 3 0 49 31 40
2017 NB-11 0 22 28 22 28 0 0 22 50 18
2017 NB-12 17 29 13 25 17 0 0 46 42 24

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 25 27 27 15 5 0 1 53 20 175
2018 NB-06 10 30 20 30 10 0 0 40 40 10
2018 NB-07 27 27 20 27 0 0 0 53 27 15
2018 NB-08 13 25 44 19 0 0 0 38 19 16
2018 NB-09 19 33 33 5 5 0 5 55 10 21
2018 NB-10 28 28 23 18 3 0 3 56 21 40
2018 NB-11 24 16 40 16 4 0 0 40 20 25
2018 NB-12 33 33 17 8 8 0 0 67 17 24
2017 NB 25 33 24 11 7 1 1 58 18 166
2017 NB-07 24 35 24 18 0 0 0 59 18 17
2017 NB-08 27 27 27 20 0 0 0 53 20 15
2017 NB-09 13 35 39 4 9 0 0 48 13 23
2017 NB-10 20 38 25 8 5 3 3 61 13 40
2017 NB-11 22 33 17 22 6 0 0 56 28 18
2017 NB-12 29 33 21 4 13 0 0 63 17 24

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 57 21 12 4 3 0 3 80 7 173
2018 NB-07 53 27 7 0 0 0 13 92 0 15
2018 NB-08 63 6 19 6 6 0 0 69 13 16
2018 NB-09 33 29 24 5 5 0 5 65 10 21
2018 NB-10 49 26 13 3 5 0 5 78 8 39
2018 NB-11 56 36 0 4 4 0 0 92 8 25
2018 NB-12 79 13 4 4 0 0 0 92 4 24
2017 NB 55 25 12 4 3 0 1 81 7 165
2017 NB-07 53 24 18 6 0 0 0 76 6 17
2017 NB-08 33 40 7 0 20 0 0 73 20 15
2017 NB-09 52 17 17 4 0 0 9 76 5 23
2017 NB-10 45 28 15 10 3 0 0 73 13 40
2017 NB-11 67 22 6 0 6 0 0 89 6 18
2017 NB-12 78 22 0 0 0 0 0 100 0 23

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 72 11 9 3 1 0 5 87 4 174
2018 NB-06 70 10 20 0 0 0 0 80 0 10
2018 NB-07 67 7 13 0 0 0 13 85 0 15
2018 NB-08 63 13 6 19 0 0 0 75 19 16
2018 NB-09 57 14 14 0 0 0 14 83 0 21
2018 NB-10 70 10 8 3 5 0 5 84 8 40
2018 NB-11 76 24 0 0 0 0 0 100 0 25
2018 NB-12 91 0 4 0 0 0 4 95 0 23

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 59 18 10 3 6 1 2 79 10 175
2018 NB-06 60 30 10 0 0 0 0 90 0 10
2018 NB-07 53 27 13 0 0 0 7 86 0 15
2018 NB-08 50 25 19 6 0 0 0 75 6 16
2018 NB-09 57 5 5 5 19 5 5 68 26 21
2018 NB-10 58 18 8 3 13 0 3 77 15 40
2018 NB-11 52 24 20 0 0 0 4 79 0 25
2018 NB-12 79 8 8 0 4 0 0 88 4 24
2017 NB 76 10 5 3 5 1 0 86 8 166
2017 NB-07 65 6 12 6 12 0 0 71 18 17
2017 NB-08 60 13 7 7 13 0 0 73 20 15
2017 NB-09 70 9 9 9 4 0 0 78 13 23
2017 NB-10 78 10 5 3 3 3 0 90 5 40
2017 NB-11 72 17 6 0 6 0 0 89 6 18
2017 NB-12 96 4 0 0 0 0 0 100 0 24

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 41 35 15 4 5 0 1 77 9 176
2018 NB-06 40 40 10 0 10 0 0 80 10 10
2018 NB-07 53 33 13 0 0 0 0 87 0 15
2018 NB-08 31 38 31 0 0 0 0 69 0 16
2018 NB-09 38 33 14 5 10 0 0 71 14 21
2018 NB-10 50 28 13 5 3 0 3 79 8 40
2018 NB-11 32 40 12 8 8 0 0 72 16 25
2018 NB-12 52 36 12 0 0 0 0 88 0 25
2017 NB 53 30 9 5 3 0 1 83 8 165
2017 NB-07 41 35 6 0 18 0 0 76 18 17
2017 NB-08 33 33 20 7 7 0 0 67 13 15
2017 NB-09 52 30 9 4 0 0 4 86 5 23
2017 NB-10 53 35 5 5 3 0 0 88 8 40
2017 NB-11 50 39 11 0 0 0 0 89 0 18
2017 NB-12 71 17 13 0 0 0 0 88 0 24

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 38 28 13 10 11 0 0 65 22 176
2018 NB-06 40 20 30 0 10 0 0 60 10 10
2018 NB-07 60 33 0 0 7 0 0 93 7 15
2018 NB-08 38 25 13 6 19 0 0 63 25 16
2018 NB-09 33 24 14 10 19 0 0 57 29 21
2018 NB-10 40 23 13 10 15 0 0 63 25 40
2018 NB-11 28 24 20 20 8 0 0 52 28 25
2018 NB-12 36 44 12 4 4 0 0 80 8 25
2017 NB 48 25 8 8 9 0 1 74 18 166
2017 NB-07 47 24 0 6 24 0 0 71 29 17
2017 NB-08 40 47 7 0 7 0 0 87 7 15
2017 NB-09 43 30 9 9 4 0 4 77 14 23
2017 NB-10 65 13 15 0 8 0 0 78 8 40
2017 NB-11 33 33 0 22 11 0 0 67 33 18
2017 NB-12 42 29 8 13 8 0 0 71 21 24

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 49 14 4 3 1 0 29 90 5 174
2018 NB-06 50 10 0 0 0 0 40 100 0 10
2018 NB-07 53 13 0 0 0 0 33 100 0 15
2018 NB-08 50 13 0 0 0 0 38 100 0 16
2018 NB-09 50 15 0 0 0 0 35 100 0 20
2018 NB-10 58 15 3 5 0 0 20 91 6 40
2018 NB-11 58 8 0 4 0 0 29 94 6 24
2018 NB-12 48 28 16 0 0 0 8 83 0 25
2017 NB 51 14 5 2 2 1 25 87 7 166
2017 NB-07 59 6 0 6 6 0 24 85 15 17
2017 NB-08 33 20 7 0 0 7 33 89 0 15
2017 NB-09 43 4 4 4 0 0 43 85 8 23
2017 NB-10 53 23 3 3 3 0 18 91 6 40
2017 NB-11 50 17 6 0 0 0 28 92 0 18
2017 NB-12 46 13 17 0 0 0 25 78 0 24

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 50 26 10 9 2 0 2 78 12 175
2018 NB-06 70 10 20 0 0 0 0 80 0 10
2018 NB-07 73 27 0 0 0 0 0 100 0 15
2018 NB-08 31 44 25 0 0 0 0 75 0 16
2018 NB-09 38 24 14 19 5 0 0 62 24 21
2018 NB-10 53 25 8 10 0 0 5 82 11 40
2018 NB-11 40 28 12 16 4 0 0 68 20 25
2018 NB-12 56 24 8 8 4 0 0 80 12 25
2017 NB 57 27 8 3 3 0 2 86 6 164
2017 NB-07 53 24 12 0 6 0 6 81 6 17
2017 NB-08 53 33 0 0 7 0 7 93 7 15
2017 NB-09 52 26 17 4 0 0 0 78 4 23
2017 NB-10 54 28 13 3 3 0 0 82 5 39
2017 NB-11 65 24 6 0 6 0 0 88 6 17
2017 NB-12 58 29 4 4 4 0 0 88 8 24

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 68 18 5 2 6 0 2 87 8 176
2018 NB-06 60 30 10 0 0 0 0 90 0 10
2018 NB-07 67 27 0 0 0 0 7 100 0 15
2018 NB-08 69 19 6 6 0 0 0 88 6 16
2018 NB-09 48 19 5 5 24 0 0 67 29 21
2018 NB-10 55 30 8 0 5 0 3 87 5 40
2018 NB-11 96 0 0 0 0 0 4 100 0 25
2018 NB-12 88 8 4 0 0 0 0 96 0 25
2017 NB 60 20 9 5 5 0 1 80 10 166
2017 NB-07 71 18 6 0 6 0 0 88 6 17
2017 NB-08 47 20 13 13 0 0 7 71 14 15
2017 NB-09 39 30 13 4 13 0 0 70 17 23
2017 NB-10 65 10 10 10 3 0 3 77 13 40
2017 NB-11 61 28 6 6 0 0 0 89 6 18
2017 NB-12 71 29 0 0 0 0 0 100 0 24

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 48 27 20 2 2 0 1 76 4 176
2018 NB-06 30 60 10 0 0 0 0 90 0 10
2018 NB-07 47 27 20 7 0 0 0 73 7 15
2018 NB-08 31 31 31 6 0 0 0 63 6 16
2018 NB-09 38 48 14 0 0 0 0 86 0 21
2018 NB-10 60 13 20 0 5 0 3 74 5 40
2018 NB-11 52 32 16 0 0 0 0 84 0 25
2018 NB-12 60 24 16 0 0 0 0 84 0 25
2017 NB 55 27 11 3 2 0 1 83 6 164
2017 NB-07 65 12 18 6 0 0 0 76 6 17
2017 NB-08 33 40 7 7 7 0 7 79 14 15
2017 NB-09 52 35 9 0 4 0 0 87 4 23
2017 NB-10 53 35 8 3 3 0 0 88 5 40
2017 NB-11 59 29 6 6 0 0 0 88 6 17
2017 NB-12 67 13 13 4 0 0 4 83 4 24

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 7 34 37 16 6 0 1 42 21 174
2018 NB-07 20 40 27 7 7 0 0 60 13 15
2018 NB-08 0 63 19 19 0 0 0 63 19 16
2018 NB-09 0 14 52 14 14 0 5 15 30 21
2018 NB-10 3 28 45 18 8 0 0 30 25 40
2018 NB-11 12 28 28 28 4 0 0 40 32 25
2018 NB-12 4 48 32 8 8 0 0 52 16 25
2017 NB 8 35 36 14 5 1 0 44 20 167
2017 NB-07 18 35 24 18 6 0 0 53 24 17
2017 NB-08 0 13 47 27 7 7 0 14 36 15
2017 NB-09 4 30 43 17 4 0 0 35 22 23
2017 NB-10 5 44 39 10 2 0 0 49 12 41
2017 NB-11 11 33 33 11 11 0 0 44 22 18
2017 NB-12 4 38 33 17 8 0 0 42 25 24

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 11 24 41 20 5 0 0 24 35 169
2018 NB-06 0 10 60 20 10 0 0 30 10 10
2018 NB-07 0 23 23 38 15 0 0 54 23 13
2018 NB-08 0 13 67 20 0 0 0 20 13 15
2018 NB-09 20 25 50 0 5 0 0 5 45 20
2018 NB-10 13 36 36 10 5 0 0 15 49 39
2018 NB-11 24 24 24 24 4 0 0 28 48 25
2018 NB-12 4 20 44 32 0 0 0 32 24 25
2017 NB 8 23 38 22 8 0 0 31 31 167
2017 NB-07 6 29 24 24 18 0 0 41 35 17
2017 NB-08 13 33 33 20 0 0 0 20 47 15
2017 NB-09 4 26 43 26 0 0 0 26 30 23
2017 NB-10 7 20 44 20 10 0 0 29 27 41
2017 NB-11 11 22 44 17 6 0 0 22 33 18
2017 NB-12 17 13 42 25 4 0 0 29 29 24
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 22 42 19 7 6 4 0 23 77 175
2018 NB-06 10 50 40 0 0 0 0 10 90 10
2018 NB-07 20 53 13 0 7 7 0 21 79 15
2018 NB-08 33 33 27 0 7 0 0 33 67 15
2018 NB-09 19 38 24 10 5 5 0 20 80 21
2018 NB-10 18 43 25 3 10 3 0 18 82 40
2018 NB-11 28 36 16 12 0 8 0 30 70 25
2018 NB-12 20 52 12 16 0 0 0 20 80 25
2017 NB 23 38 26 4 5 4 1 24 76 167
2017 NB-07 29 47 6 0 6 12 0 33 67 17
2017 NB-08 27 40 20 7 0 7 0 29 71 15
2017 NB-09 9 48 30 9 4 0 0 9 91 23
2017 NB-10 27 41 20 5 2 5 0 28 72 41
2017 NB-11 17 33 22 0 17 6 6 19 81 18
2017 NB-12 17 33 42 4 4 0 0 17 83 24

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 NB 13 129
2018 NB-07 30 10
2018 NB-08 0 10
2018 NB-09 13 16
2018 NB-10 6 32
2018 NB-11 19 16
2018 NB-12 15 20
2017 NB 3 119
2017 NB-07 0 10
2017 NB-08 0 10
2017 NB-09 5 19
2017 NB-10 7 28
2017 NB-11 0 13
2017 NB-12 0 20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NB 23 129
2018 NB-07 40 10
2018 NB-08 20 10
2018 NB-09 19 16
2018 NB-10 25 32
2018 NB-11 31 16
2018 NB-12 15 20
2017 NB 13 119
2017 NB-07 10 10
2017 NB-08 10 10
2017 NB-09 5 19
2017 NB-10 11 28
2017 NB-11 23 13
2017 NB-12 25 20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 NB 15 129
2018 NB-07 10 10
2018 NB-08 30 10
2018 NB-09 13 16
2018 NB-10 22 32
2018 NB-11 19 16
2018 NB-12 5 20
2017 NB 7 119
2017 NB-07 10 10
2017 NB-08 0 10
2017 NB-09 5 19
2017 NB-10 4 28
2017 NB-11 15 13
2017 NB-12 0 20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 NB 36 129
2018 NB-07 40 10
2018 NB-08 40 10
2018 NB-09 19 16
2018 NB-10 41 32
2018 NB-11 44 16
2018 NB-12 35 20
2017 NB 42 119
2017 NB-07 50 10
2017 NB-08 40 10
2017 NB-09 37 19
2017 NB-10 32 28
2017 NB-11 54 13
2017 NB-12 55 20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 NB 5 129
2018 NB-07 0 10
2018 NB-08 10 10
2018 NB-09 6 16
2018 NB-10 3 32
2018 NB-11 6 16
2018 NB-12 5 20
2017 NB 2 119
2017 NB-07 0 10
2017 NB-08 0 10
2017 NB-09 5 19
2017 NB-10 4 28
2017 NB-11 0 13
2017 NB-12 0 20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 NB 52 129
2018 NB-07 40 10
2018 NB-08 60 10
2018 NB-09 56 16
2018 NB-10 59 32
2018 NB-11 63 16
2018 NB-12 40 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 NB 40 129
2018 NB-07 30 10
2018 NB-08 50 10
2018 NB-09 25 16
2018 NB-10 34 32
2018 NB-11 56 16
2018 NB-12 40 20
2017 NB 61 119
2017 NB-07 60 10
2017 NB-08 80 10
2017 NB-09 68 19
2017 NB-10 64 28
2017 NB-11 46 13
2017 NB-12 55 20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 NB 19 44 13 13 2 8 126
2018 NB-07 27 55 9 9 0 0 11
2018 NB-08 0 50 30 20 0 0 10
2018 NB-09 0 40 27 27 7 0 15
2018 NB-10 26 42 10 10 3 10 31
2018 NB-11 0 25 38 19 6 13 16
2018 NB-12 25 45 0 15 0 15 20
2017 NB 35 44 10 3 3 6 117
2017 NB-07 20 70 10 0 0 0 10
2017 NB-09 38 48 5 0 10 0 21
2017 NB-10 38 42 12 0 0 8 26
2017 NB-11 31 23 8 15 8 15 13
2017 NB-12 35 40 10 5 0 10 20

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 NB 52 48 127
2018 NB-07 64 36 11
2018 NB-08 60 40 10
2018 NB-09 64 36 14
2018 NB-10 50 50 32
2018 NB-11 44 56 16
2018 NB-12 45 55 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 61 13 7 4 3 2 11 84 8 174
2018 NB-07 67 20 7 0 7 0 0 87 7 15
2018 NB-08 69 13 13 6 0 0 0 81 6 16
2018 NB-09 50 15 10 10 0 5 10 76 12 20
2018 NB-10 65 10 8 3 3 3 10 86 6 40
2018 NB-11 68 8 4 8 0 0 12 86 9 25
2018 NB-12 52 20 4 0 8 0 16 86 10 25

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 25 28 12 17 12 1 4 56 31 130
2018 NB-07 45 27 9 9 0 9 0 80 10 11
2018 NB-08 0 50 10 30 10 0 0 50 40 10
2018 NB-09 13 31 25 19 6 0 6 47 27 16
2018 NB-10 22 28 9 22 13 0 6 53 37 32
2018 NB-11 38 25 13 6 19 0 0 63 25 16
2018 NB-12 40 25 15 5 15 0 0 65 20 20
2017 NB 28 28 13 11 6 3 12 66 20 120
2017 NB-07 50 0 10 20 20 0 0 50 40 10
2017 NB-08 30 10 20 10 0 20 10 57 14 10
2017 NB-09 19 33 14 14 10 0 10 58 26 21
2017 NB-10 18 36 18 11 4 0 14 63 17 28
2017 NB-11 46 23 0 8 0 8 15 90 10 13
2017 NB-12 30 15 15 10 5 0 25 60 20 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 NB 5 7 15 7 14 3 49 26 44 130
2018 NB-07 27 9 9 0 18 9 27 57 29 11
2018 NB-08 0 20 20 20 10 0 30 29 43 10
2018 NB-09 0 0 19 6 25 13 38 0 63 16
2018 NB-10 0 13 13 6 13 0 56 29 43 32
2018 NB-11 0 6 25 0 6 0 63 17 17 16
2018 NB-12 5 0 10 5 15 5 60 14 57 20
2017 NB 8 6 10 5 8 10 53 36 36 120
2017 NB-07 10 10 0 0 0 0 80 100 0 10
2017 NB-08 10 10 10 0 10 30 30 50 25 10
2017 NB-09 5 0 14 14 5 10 52 13 50 21
2017 NB-10 7 11 14 4 7 11 46 42 25 28
2017 NB-11 8 0 15 0 8 8 62 25 25 13
2017 NB-12 5 0 10 5 5 5 70 20 40 20
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