2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - MA

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	35	45	10	8	1	1	0	81	9	306
2018	MA-01	43	31	11	7	2	6	0	79	10	40
2018	MA-02	42	34	10	10	0	3	0	79	10	31
2018	MA-03	36	49	7	8	0	0	0	85	8	72
2018	MA-04	34	43	17	6	0	0	0	77	6	51
2018	MA-05	23	64	5	6	3	0	0	87	9	65
2017	MA	40	43	9	5	2	0	0	83	8	351
2017	MA-01	36	59	4	0	0	0	0	96	0	26
2017	MA-02	51	42	6	0	0	0	0	94	0	31
2017	MA-03	36	43	12	6	2	0	0	79	9	95
2017	MA-04	32	46	11	8	4	0	0	77	11	51
2017	MA-05	49	43	4	1	3	0	0	92	4	67
2017	MA-06	47	50	0	3	0	0	0	97	3	28
2017	MA-07	70	23	7	0	0	0	0	93	0	11
2014	MA	34	49	9	5	3	0	0	83	9	375
2014	MA-01	36	46	13	5	0	0	0	82	5	22
2014	MA-02	48	47	0	4	0	0	0	96	4	21
2014	MA-03	25	54	9	9	3	0	0	79	12	114
2014	MA-04	30	47	11	4	5	0	3	79	9	58
2014	MA-05	42	48	8	3	0	0	0	90	3	74
2014	MA-06	40	51	9	0	0	0	0	91	0	18
2014	MA-07	56	31	0	0	14	0	0	86	14	12
2011	MA	40	46	9	4	1	0	0	86	5	375
2011	MA-01	30	51	9	10	0	0	0	81	10	10
2011	MA-02	45	36	5	5	4	4	0	85	10	22
2011	MA-03	30	55	12	2	2	0	0	85	4	110
2011	MA-04	40	49	5	3	2	0	0	90	5	66
2011	MA-05	42	43	7	6	1	0	0	85	7	78
2011	MA-06	56	31	13	0	0	0	0	87	0	32
2011	MA-07	58	32	5	5	0	0	0	90	5	17
2008	MA	30	52	12	3	2	0	0	83	6	348
2008	MA-02	25	54	17	0	4	0	0	79	4	24
2008	MA-03	18	58	14	6	3	0	0	77	9	97
2008	MA-04	38	47	11	2	2	0	0	85	4	54
2008	MA-05	31	53	10	4	3	0	0	83	6	76
2008	MA-06	42	51	8	0	0	0	0	92	0	35

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	34	42	13	7	3	1	77	10	306
2018	MA-01	42	34	5	5	7	8	83	12	41
2018	MA-02	47	39	7	7	0	0	86	7	30
2018	MA-03	32	43	15	8	1	0	75	10	72
2018	MA-04	39	40	17	4	0	0	79	4	51
2018	MA-05	24	50	15	6	4	0	75	10	65
2017	MA	31	44	10	9	6	0	75	15	349
2017	MA-01	40	37	5	14	5	0	77	18	25
2017	MA-02	45	35	6	13	0	0	80	13	31
2017	MA-03	26	49	14	6	4	0	75	11	95
2017	MA-04	25	54	13	4	4	0	79	7	51
2017	MA-05	44	45	1	6	4	0	89	10	66
2017	MA-06	37	43	9	3	7	0	80	10	28
2017	MA-07	38	49	0	0	13	0	87	13	11

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	44	42	7	5	1	1	0	87	5	305
2018	MA-01	49	25	8	10	2	6	0	79	13	40
2018	MA-02	49	40	3	3	0	0	3	93	4	30
2018	MA-03	49	38	7	4	1	0	0	88	6	72
2018	MA-04	36	47	13	4	0	0	0	83	4	51
2018	MA-05	45	48	4	3	0	0	0	93	3	65
2017	MA	48	42	8	0	2	0	0	90	2	350
2017	MA-01	61	34	4	0	0	0	0	96	0	26
2017	MA-02	59	37	3	0	0	0	0	97	0	30
2017	MA-03	44	35	16	1	4	0	0	79	5	95
2017	MA-04	39	53	7	0	0	0	0	93	0	51
2017	MA-05	60	33	4	0	3	0	0	93	3	67
2017	MA-06	45	49	6	0	0	0	0	94	0	28
2017	MA-07	37	56	7	0	0	0	0	93	0	11
2014	MA	53	38	6	2	1	0	0	91	3	375
2014	MA-01	59	37	0	5	0	0	0	95	5	22
2014	MA-02	69	23	0	9	0	0	0	91	9	21
2014	MA-03	42	45	8	3	1	0	0	87	4	114
2014	MA-04	49	39	6	2	5	0	0	88	6	58
2014	MA-05	54	41	4	0	1	0	0	95	1	74
2014	MA-06	62	33	5	0	0	0	0	95	0	18
2014	MA-07	65	14	21	0	0	0	0	79	0	12
2011	MA	51	40	8	1	0	0	0	91	1	375
2011	MA-01	51	49	0	0	0	0	0	100	0	10
2011	MA-02	51	35	9	0	0	4	0	90	0	22
2011	MA-03	44	45	10	0	2	0	0	88	2	110
2011	MA-04	53	39	8	0	0	0	0	92	0	66
2011	MA-05	48	43	7	1	0	0	0	91	1	78
2011	MA-06	62	27	10	0	0	0	0	90	0	32
2011	MA-07	68	27	5	0	0	0	0	95	0	17

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	40	46	8	4	1	1	87	5	306
2018	MA-01	44	33	12	5	0	6	82	5	41
2018	MA-02	43	47	7	0	0	3	93	0	30
2018	MA-03	36	47	10	4	3	0	83	7	72
2018	MA-04	37	51	10	2	0	0	88	2	51
2018	MA-05	41	44	8	3	3	0	86	6	65
2017	MA	45	44	7	2	2	0	89	4	349
2017	MA-01	64	36	0	0	0	0	100	0	26
2017	MA-02	61	39	0	0	0	0	100	0	30
2017	MA-03	39	43	9	4	5	0	82	9	95
2017	MA-04	37	50	13	0	0	0	87	0	51
2017	MA-05	58	33	6	0	3	0	92	3	66
2017	MA-06	37	50	9	3	0	0	88	3	28
2017	MA-07	55	39	0	7	0	0	93	7	11
2014	MA	44	43	7	5	2	0	87	6	375
2014	MA-01	49	42	4	5	0	0	91	5	22
2014	MA-02	74	22	0	4	0	0	96	4	21
2014	MA-03	33	48	13	7	0	0	81	7	114
2014	MA-04	37	48	3	7	5	0	85	12	58
2014	MA-05	55	37	5	3	0	0	92	3	74
2014	MA-06	62	33	5	0	0	0	95	0	18
2014	MA-07	48	38	0	0	14	0	86	14	12
2011	MA	47	43	7	3	1	0	90	4	375
2011	MA-01	20	80	0	0	0	0	100	0	10
2011	MA-02	58	28	10	4	0	0	85	4	22
2011	MA-03	41	47	9	2	2	0	87	4	110
2011	MA-04	46	45	8	0	0	0	92	0	66
2011	MA-05	46	44	5	2	2	0	90	5	78
2011	MA-06	59	31	3	8	0	0	89	8	32
2011	MA-07	66	27	7	0	0	0	93	0	17
2008	MA	43	44	7	5	2	0	86	6	349
2008	MA-02	33	54	4	4	4	0	88	8	24
2008	MA-03	33	51	8	5	2	1	85	7	97
2008	MA-04	57	31	8	4	0	0	88	4	54
2008	MA-05	42	44	9	3	3	0	86	5	76
2008	MA-06	58	36	5	0	0	0	95	0	35

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	56	30	7	3	3	1	87	6	305
2018	MA-01	52	29	7	2	5	6	86	7	41
2018	MA-02	66	27	3	3	0	0	93	3	30
2018	MA-03	56	30	10	3	1	0	86	4	72
2018	MA-04	71	16	6	2	4	1	89	6	51
2018	MA-05	48	40	6	3	3	0	89	6	65
2017	MA	47	33	12	5	2	1	81	7	351
2017	MA-01	44	34	18	4	0	0	78	4	26
2017	MA-02	74	23	3	0	0	0	97	0	31
2017	MA-03	46	34	15	2	3	0	79	5	95
2017	MA-04	55	31	2	8	0	4	90	8	51
2017	MA-05	59	36	4	0	1	0	94	1	67
2017	MA-06	50	27	20	0	3	0	77	3	28
2017	MA-07	45	29	14	13	0	0	73	13	11
2014	MA	39	37	11	7	6	0	76	13	375
2014	MA-01	26	41	9	14	9	0	68	23	22
2014	MA-02	57	26	8	9	0	0	83	9	21
2014	MA-03	45	38	10	4	2	1	84	6	114
2014	MA-04	37	44	8	3	7	0	81	11	58
2014	MA-05	48	34	13	0	5	0	82	5	74
2014	MA-06	41	49	0	9	0	0	91	9	18
2014	MA-07	36	22	16	13	14	0	57	26	12
2011	MA	48	36	12	2	2	0	84	4	372
2011	MA-01	37	63	0	0	0	0	100	0	10
2011	MA-02	56	29	15	0	0	0	85	0	22
2011	MA-03	51	37	10	2	0	0	88	2	109
2011	MA-04	58	34	6	0	2	0	92	2	66
2011	MA-05	39	44	9	6	1	0	83	8	76
2011	MA-06	43	31	22	4	0	0	74	4	32
2011	MA-07	69	12	7	5	7	0	81	13	17

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	53	32	8	4	3	1	0	85	7	304
2018	MA-01	56	16	12	5	5	6	0	77	10	40
2018	MA-02	68	26	3	3	0	0	0	93	3	31
2018	MA-03	51	33	10	4	1	0	0	85	6	71
2018	MA-04	67	20	6	6	0	1	0	89	6	51
2018	MA-05	39	48	6	5	3	0	0	87	7	65
2017	MA	43	37	10	5	4	0	0	80	9	351
2017	MA-01	41	41	13	4	0	0	0	82	4	26
2017	MA-02	74	23	3	0	0	0	0	97	0	31
2017	MA-03	39	42	11	4	3	0	0	81	7	95
2017	MA-04	49	41	0	7	3	0	0	90	10	51
2017	MA-05	53	37	3	7	0	0	0	90	7	67
2017	MA-06	41	40	16	3	0	0	0	80	3	28
2017	MA-07	60	13	14	0	13	0	0	73	13	11
2014	MA	36	40	10	8	4	1	0	77	12	375
2014	MA-01	26	37	14	19	5	0	0	63	23	22
2014	MA-02	53	25	12	9	0	0	0	79	9	21
2014	MA-03	38	45	9	4	1	2	1	86	5	114
2014	MA-04	34	48	4	5	6	2	1	84	12	58
2014	MA-05	45	42	7	3	3	0	0	86	7	74
2014	MA-06	40	41	19	0	0	0	0	81	0	18
2014	MA-07	36	14	23	13	14	0	0	50	26	12
2011	MA	43	40	10	4	3	0	0	83	7	373
2011	MA-01	29	61	10	0	0	0	0	90	0	10
2011	MA-02	56	24	10	0	4	5	0	85	5	22
2011	MA-03	44	46	5	3	2	0	0	90	5	110
2011	MA-04	55	29	7	7	1	0	0	84	9	66
2011	MA-05	34	46	9	7	4	0	0	80	10	76
2011	MA-06	34	46	13	3	4	0	0	80	7	32
2011	MA-07	53	28	14	5	0	0	0	81	5	17
2008	MA	49	38	8	3	3	0	0	87	5	350
2008	MA-02	60	32	4	4	0	0	0	92	4	25
2008	MA-03	46	41	13	0	0	0	0	87	0	97
2008	MA-04	57	33	3	5	2	0	0	90	7	54
2008	MA-05	55	36	4	0	5	0	0	91	5	76
2008	MA-06	49	38	8	5	0	0	0	87	5	35

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	51	23	12	6	4	3	0	77	10	306
2018	MA-01	50	11	9	12	7	10	0	69	21	41
2018	MA-02	56	16	22	3	0	3	0	74	3	31
2018	MA-03	48	25	15	4	4	4	0	75	9	72
2018	MA-04	58	18	9	9	2	2	2	79	12	51
2018	MA-05	45	38	8	3	3	3	0	86	6	65
2017	MA	44	30	13	6	2	5	0	78	8	350
2017	MA-01	38	25	25	4	0	7	0	68	5	26
2017	MA-02	50	30	9	10	0	0	0	80	10	31
2017	MA-03	36	34	16	5	3	5	0	74	9	94
2017	MA-04	55	30	5	4	0	6	0	90	4	51
2017	MA-05	59	30	6	3	0	3	0	91	3	67
2017	MA-06	57	22	11	10	0	0	0	79	10	28
2017	MA-07	45	29	13	7	0	7	0	79	7	11
2014	MA	41	30	12	7	6	3	0	74	14	375
2014	MA-01	22	32	23	9	5	9	0	60	15	22
2014	MA-02	49	24	9	14	4	0	0	73	18	21
2014	MA-03	37	27	17	6	5	7	1	70	12	114
2014	MA-04	53	31	7	5	5	0	0	84	9	58
2014	MA-05	58	28	6	3	2	1	1	89	5	74
2014	MA-06	54	41	5	0	0	0	0	95	0	18
2014	MA-07	36	29	0	22	14	0	0	65	35	12
2011	MA	46	32	9	5	2	4	1	82	8	371
2011	MA-01	29	53	10	0	0	9	0	89	0	10
2011	MA-02	44	32	4	9	5	5	0	80	15	22
2011	MA-03	45	30	10	6	3	5	1	80	9	109
2011	MA-04	52	28	8	6	0	5	1	85	6	66
2011	MA-05	43	35	8	7	3	3	3	82	10	75
2011	MA-06	43	27	23	3	0	4	0	73	3	32
2011	MA-07	62	28	0	0	5	5	0	95	5	17
2008	MA	46	27	13	5	3	5	0	78	9	349
2008	MA-02	44	40	8	4	0	4	0	88	4	25
2008	MA-03	41	29	17	6	1	5	0	74	7	97
2008	MA-04	56	21	9	4	4	6	0	81	9	54
2008	MA-05	54	26	10	3	1	6	0	85	4	76
2008	MA-06	58	21	16	3	0	3	0	81	3	34

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	61	24	8	2	4	2	0	86	6	306
2018	MA-01	62	12	9	2	5	8	2	82	8	41
2018	MA-02	71	16	7	3	3	0	0	87	7	31
2018	MA-03	67	24	6	1	1	0	0	92	3	72
2018	MA-04	78	15	2	1	1	2	0	95	3	51
2018	MA-05	41	39	11	2	6	2	0	82	8	64
2017	MA	54	31	9	2	3	1	0	86	5	350
2017	MA-01	65	31	0	0	4	0	0	96	4	26
2017	MA-02	67	30	3	0	0	0	0	97	0	31
2017	MA-03	63	22	7	2	3	3	0	88	5	95
2017	MA-04	54	35	9	2	0	0	0	89	2	51
2017	MA-05	58	29	6	3	0	4	0	91	3	67
2017	MA-06	47	37	16	0	0	0	0	84	0	28
2017	MA-07	40	47	0	13	0	0	0	87	13	11
2014	MA	54	27	8	7	2	1	0	83	9	375
2014	MA-01	54	23	19	5	0	0	0	77	5	22
2014	MA-02	66	4	16	9	0	4	0	74	9	21
2014	MA-03	59	26	4	7	3	1	0	86	9	114
2014	MA-04	54	29	5	8	0	4	0	87	8	58
2014	MA-05	62	27	5	4	1	0	0	89	5	74
2014	MA-06	62	29	9	0	0	0	0	91	0	18
2014	MA-07	27	66	0	7	0	0	0	93	7	12
2011	MA	57	29	7	3	1	1	1	88	5	374
2011	MA-01	60	30	10	0	0	0	0	90	0	10
2011	MA-02	63	23	5	0	0	9	0	94	0	22
2011	MA-03	59	29	4	4	1	1	3	91	5	110
2011	MA-04	61	26	5	3	2	1	1	89	5	66
2011	MA-05	65	26	5	1	2	0	1	91	4	78
2011	MA-06	46	37	14	0	0	3	0	85	0	32
2011	MA-07	53	32	10	5	0	0	0	85	5	17
2008	MA	55	31	9	2	2	1	1	86	4	350
2008	MA-02	84	12	0	0	4	0	0	96	4	25
2008	MA-03	58	35	3	1	2	0	1	94	3	97
2008	MA-04	51	30	12	4	0	3	0	83	4	54
2008	MA-05	54	32	8	1	3	0	2	87	4	76
2008	MA-06	54	31	15	0	0	0	0	85	0	35

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	53	32	5	5	3	1	1	87	8	304
2018	MA-01	58	19	7	5	0	6	5	87	5	40
2018	MA-02	68	26	0	0	3	3	0	97	3	31
2018	MA-03	52	36	5	4	3	0	0	88	7	72
2018	MA-04	66	26	5	2	1	0	0	92	3	51
2018	MA-05	40	45	4	5	3	0	3	88	8	65
2017	MA	49	33	10	5	3	0	0	82	8	351
2017	MA-01	60	31	4	0	4	0	0	91	4	26
2017	MA-02	55	39	3	3	0	0	0	94	3	31
2017	MA-03	54	28	10	2	5	0	1	83	7	95
2017	MA-04	56	31	9	2	2	0	0	87	4	51
2017	MA-05	56	31	10	3	0	0	0	87	3	67
2017	MA-06	57	29	3	12	0	0	0	85	12	28
2017	MA-07	54	14	20	13	0	0	0	67	13	11
2014	MA	50	32	6	7	5	0	0	82	12	375
2014	MA-01	45	51	5	0	0	0	0	95	0	22
2014	MA-02	48	30	4	18	0	0	0	78	18	21
2014	MA-03	55	29	5	6	5	0	1	84	11	114
2014	MA-04	51	32	9	4	2	0	2	85	6	58
2014	MA-05	55	34	3	4	4	0	0	89	8	74
2014	MA-06	60	26	0	5	9	0	0	86	14	18
2014	MA-07	43	50	0	0	7	0	0	93	7	12
2011	MA	51	33	10	3	3	0	1	85	6	373
2011	MA-01	51	49	0	0	0	0	0	100	0	10
2011	MA-02	53	32	15	0	0	0	0	85	0	22
2011	MA-03	50	34	7	4	3	0	3	86	7	109
2011	MA-04	53	31	11	0	4	0	1	85	4	66
2011	MA-05	55	35	6	2	1	0	0	90	4	78
2011	MA-06	58	27	7	4	4	0	0	86	7	32
2011	MA-07	42	53	5	0	0	0	0	95	0	17
2008	MA	51	35	7	3	4	0	0	86	7	350
2008	MA-02	64	36	0	0	0	0	0	100	0	25
2008	MA-03	52	32	11	3	2	0	0	84	5	97
2008	MA-04	45	39	4	9	2	0	0	84	12	54
2008	MA-05	57	35	4	0	4	0	0	92	4	76
2008	MA-06	46	44	8	3	0	0	0	90	3	35

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	58	24	7	6	4	1	0	83	10	305
2018	MA-01	60	15	7	5	5	8	0	82	10	40
2018	MA-02	64	19	7	10	0	0	0	83	10	31
2018	MA-03	60	26	6	7	1	0	0	86	8	72
2018	MA-04	76	14	5	3	1	0	0	90	5	51
2018	MA-05	41	35	13	3	7	0	0	76	10	65
2017	MA	56	26	10	5	2	0	1	82	7	351
2017	MA-01	74	22	0	0	4	0	0	96	4	26
2017	MA-02	70	24	0	6	0	0	0	94	6	31
2017	MA-03	58	27	8	4	3	0	0	85	7	95
2017	MA-04	60	27	5	8	0	0	0	87	8	51
2017	MA-05	63	23	11	1	1	0	0	86	3	67
2017	MA-06	57	27	16	0	0	0	0	84	0	28
2017	MA-07	45	29	27	0	0	0	0	73	0	11
2014	MA	55	27	8	3	6	0	1	83	9	375
2014	MA-01	68	19	0	5	9	0	0	86	14	22
2014	MA-02	65	13	18	4	0	0	0	78	4	21
2014	MA-03	54	32	4	7	3	0	0	86	10	114
2014	MA-04	55	32	6	2	5	0	2	88	6	58
2014	MA-05	67	21	5	2	5	0	0	88	7	74
2014	MA-06	60	19	21	0	0	0	0	79	0	18
2014	MA-07	36	36	21	0	7	0	0	72	7	12

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	35	33	11	6	2	12	1	78	10	304
2018	MA-01	48	19	5	5	2	18	2	85	9	40
2018	MA-02	43	31	6	0	0	17	3	93	0	31
2018	MA-03	29	42	8	6	3	14	0	81	10	72
2018	MA-04	34	31	13	10	0	12	0	74	11	51
2018	MA-05	30	34	17	9	3	8	0	69	12	65
2017	MA	33	35	13	6	6	7	1	74	13	351
2017	MA-01	46	18	4	13	4	15	0	74	21	26
2017	MA-02	55	29	6	4	0	6	0	89	5	31
2017	MA-03	33	41	11	2	4	8	1	82	7	95
2017	MA-04	23	46	9	8	2	11	0	78	11	51
2017	MA-05	41	44	7	3	3	3	0	87	6	67
2017	MA-06	50	29	0	5	13	3	0	82	18	28
2017	MA-07	27	52	13	0	8	0	0	79	8	11
2014	MA	28	39	14	6	4	10	0	74	10	375
2014	MA-01	26	32	23	5	9	5	0	61	15	22
2014	MA-02	31	18	9	4	0	38	0	80	6	21
2014	MA-03	36	37	8	3	3	13	0	84	7	114
2014	MA-04	17	60	11	3	0	9	0	84	3	58
2014	MA-05	23	48	12	10	4	3	0	74	14	74
2014	MA-06	49	23	23	0	0	5	0	75	0	18
2014	MA-07	36	22	22	14	0	7	0	62	15	12
2011	MA	31	33	16	4	5	11	1	72	10	374
2011	MA-01	30	51	19	0	0	0	0	81	0	10
2011	MA-02	40	13	21	5	0	22	0	67	7	22
2011	MA-03	28	37	10	3	1	19	2	82	5	110
2011	MA-04	33	34	13	8	5	8	0	72	14	66
2011	MA-05	29	36	17	4	6	6	1	70	11	77
2011	MA-06	34	25	31	0	4	6	0	63	4	32
2011	MA-07	40	35	19	0	5	0	0	76	5	17

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	29	38	17	10	3	3	0	69	13	302
2018	MA-01	51	26	2	5	7	10	0	85	13	41
2018	MA-02	43	44	6	0	0	7	0	94	0	31
2018	MA-03	21	50	16	8	1	3	0	73	10	72
2018	MA-04	29	20	34	16	0	0	0	50	16	49
2018	MA-05	20	43	15	18	3	2	0	64	21	65
2017	MA	29	35	15	11	7	3	1	66	18	351
2017	MA-01	37	37	13	4	4	4	0	77	9	26
2017	MA-02	61	26	6	4	0	3	0	89	4	31
2017	MA-03	30	36	13	8	7	6	0	70	16	95
2017	MA-04	21	43	11	17	2	6	0	67	20	51
2017	MA-05	32	47	8	10	3	0	0	79	13	67
2017	MA-06	31	35	10	11	13	0	0	66	24	28
2017	MA-07	24	49	0	7	20	0	0	73	27	11
2014	MA	23	39	15	13	8	3	0	63	21	372
2014	MA-01	21	23	19	23	9	5	0	47	34	22
2014	MA-02	31	40	16	4	9	0	0	71	13	21
2014	MA-03	30	42	8	7	7	6	0	76	15	114
2014	MA-04	17	46	16	16	3	2	0	64	19	57
2014	MA-05	20	43	20	10	8	0	0	62	17	74
2014	MA-06	35	24	19	17	5	0	0	59	22	18
2014	MA-07	36	22	9	26	7	0	0	57	34	12
2011	MA	26	34	20	9	7	4	0	63	16	373
2011	MA-01	40	51	0	9	0	0	0	91	9	10
2011	MA-02	53	22	21	0	0	5	0	78	0	22
2011	MA-03	26	40	18	6	1	7	1	73	7	109
2011	MA-04	25	35	22	8	6	3	0	62	15	66
2011	MA-05	14	39	18	16	12	1	0	54	28	77
2011	MA-06	24	28	28	6	10	3	0	54	17	32
2011	MA-07	42	45	0	7	5	0	0	87	13	17
2008	MA	31	36	19	6	5	3	0	69	12	349
2008	MA-02	46	46	4	0	0	4	0	96	0	24
2008	MA-03	35	30	21	6	1	7	0	69	8	97
2008	MA-04	34	41	21	0	4	0	0	75	4	54
2008	MA-05	29	35	25	3	8	1	0	64	10	76
2008	MA-06	24	43	18	13	3	0	0	67	15	35

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	18	36	22	12	4	8	0	59	17	304
2018	MA-01	33	21	14	7	2	23	0	70	12	41
2018	MA-02	33	41	10	3	0	13	0	86	3	31
2018	MA-03	11	46	19	14	1	8	0	63	17	72
2018	MA-04	20	32	18	14	6	9	0	58	22	50
2018	MA-05	11	34	33	15	4	3	0	46	20	65
2017	MA	21	34	20	12	7	6	1	58	20	350
2017	MA-01	26	40	18	4	0	12	0	75	5	26
2017	MA-02	41	41	6	3	0	6	3	90	3	31
2017	MA-03	22	39	17	6	7	9	0	67	15	94
2017	MA-04	15	39	19	19	4	4	0	56	24	51
2017	MA-05	25	35	18	13	3	6	0	64	16	67
2017	MA-06	15	38	22	11	13	0	0	53	24	28
2017	MA-07	7	52	15	7	20	0	0	58	27	11
2014	MA	17	32	21	14	9	8	0	53	25	375
2014	MA-01	17	23	23	19	14	5	0	42	34	22
2014	MA-02	8	28	25	4	9	26	0	49	17	21
2014	MA-03	23	34	12	9	8	14	0	66	19	114
2014	MA-04	9	45	22	14	4	6	0	58	19	58
2014	MA-05	15	30	34	14	8	0	0	45	22	74
2014	MA-06	24	24	38	14	0	0	0	48	14	18
2014	MA-07	36	22	9	26	7	0	0	57	34	12
2011	MA	17	35	20	12	6	10	0	58	20	373
2011	MA-01	11	50	19	0	0	20	0	76	0	10
2011	MA-02	17	27	20	5	9	22	0	56	19	22
2011	MA-03	18	45	15	6	2	15	0	73	9	110
2011	MA-04	20	29	22	13	5	10	0	55	20	66
2011	MA-05	8	39	21	18	9	5	0	50	28	76
2011	MA-06	15	28	35	6	9	6	0	46	16	32
2011	MA-07	36	38	7	19	0	0	0	74	19	17
2008	MA	16	40	19	8	4	13	0	64	14	349
2008	MA-02	32	28	4	4	0	32	0	88	6	25
2008	MA-03	23	38	16	4	0	19	0	75	5	96
2008	MA-04	14	51	21	5	4	5	0	68	10	54
2008	MA-05	9	44	23	8	5	11	0	60	14	76
2008	MA-06	11	43	26	15	3	3	0	55	18	35

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	20	33	22	17	6	2	0	54	24	304
2018	MA-01	41	16	17	16	2	8	0	62	20	41
2018	MA-02	42	45	3	3	3	3	0	90	7	31
2018	MA-03	15	39	23	14	7	1	0	55	21	72
2018	MA-04	18	22	26	27	6	2	0	41	33	51
2018	MA-05	11	37	30	14	7	2	0	48	21	65
2017	MA	22	38	18	11	7	3	1	62	19	350
2017	MA-01	37	33	22	9	0	0	0	69	9	26
2017	MA-02	41	39	9	3	4	3	0	83	8	31
2017	MA-03	24	40	18	6	6	5	0	68	13	95
2017	MA-04	21	40	19	13	2	6	0	64	16	51
2017	MA-05	24	49	15	7	4	0	0	73	11	67
2017	MA-06	18	45	6	14	16	0	0	63	31	28
2017	MA-07	7	60	0	21	13	0	0	67	33	11
2014	MA	19	40	16	12	10	3	0	61	23	374
2014	MA-01	17	32	19	9	23	0	0	49	32	22
2014	MA-02	21	58	4	9	4	4	0	82	13	21
2014	MA-03	25	44	12	8	9	3	0	71	17	114
2014	MA-04	12	59	9	13	5	2	0	72	18	58
2014	MA-05	19	35	22	12	9	2	0	55	22	73
2014	MA-06	19	40	24	17	0	0	0	59	17	18
2014	MA-07	27	16	23	21	13	0	0	43	34	12
2011	MA	17	44	18	9	6	5	0	65	16	373
2011	MA-01	29	41	10	0	0	20	0	87	0	10
2011	MA-02	30	37	20	4	0	9	0	74	5	22
2011	MA-03	23	42	18	8	1	8	1	71	9	110
2011	MA-04	15	53	19	7	2	5	0	72	9	66
2011	MA-05	11	49	19	13	8	0	0	59	21	76
2011	MA-06	12	47	18	9	10	3	0	61	20	32
2011	MA-07	30	29	17	5	19	0	0	59	24	17
2008	MA	21	47	14	11	4	3	0	70	15	350
2008	MA-02	44	40	8	0	0	8	0	91	0	25
2008	MA-03	19	50	16	10	1	4	0	72	12	97
2008	MA-04	21	53	12	6	4	3	0	77	11	54
2008	MA-05	20	55	9	10	5	1	0	75	16	76
2008	MA-06	13	53	13	18	0	3	0	68	18	35

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	32	41	16	6	4	1	1	74	9	305
2018	MA-01	41	25	17	5	7	6	0	70	12	40
2018	MA-02	39	36	15	0	3	0	7	80	4	31
2018	MA-03	28	48	14	8	3	0	0	75	11	72
2018	MA-04	47	36	15	1	0	0	0	84	1	51
2018	MA-05	23	51	15	7	3	0	0	74	10	64
2017	MA	26	43	14	10	5	0	0	70	16	351
2017	MA-01	27	59	0	13	0	0	0	87	13	26
2017	MA-02	35	32	17	6	7	0	3	69	14	31
2017	MA-03	32	42	11	9	5	0	0	74	15	95
2017	MA-04	30	41	18	9	0	2	0	72	9	51
2017	MA-05	33	44	10	10	3	0	0	77	13	67
2017	MA-06	28	49	16	6	0	0	0	77	6	28
2017	MA-07	0	60	20	7	13	0	0	60	20	11
2014	MA	25	39	18	11	8	0	0	64	19	374
2014	MA-01	14	46	22	5	14	0	0	60	19	22
2014	MA-02	34	40	4	9	13	0	0	74	22	21
2014	MA-03	36	35	14	8	8	0	0	71	15	114
2014	MA-04	24	44	16	7	8	0	0	69	15	58
2014	MA-05	21	46	19	13	1	0	0	67	14	74
2014	MA-06	9	38	48	5	0	0	0	47	5	18
2014	MA-07	19	31	21	16	13	0	0	50	29	12
2011	MA	29	46	16	6	3	0	0	75	9	375
2011	MA-01	20	41	39	0	0	0	0	61	0	10
2011	MA-02	26	31	24	10	0	4	4	62	11	22
2011	MA-03	38	44	12	4	3	0	0	82	6	110
2011	MA-04	31	54	11	2	2	0	0	85	4	66
2011	MA-05	18	59	9	9	5	0	0	77	14	78
2011	MA-06	31	53	8	6	3	0	0	83	9	32
2011	MA-07	36	23	20	14	6	0	0	59	20	17

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	42	41	8	5	2	1	0	84	8	307
2018	MA-01	51	26	5	8	5	6	0	82	13	41
2018	MA-02	40	42	6	13	0	0	0	82	13	31
2018	MA-03	54	38	3	3	3	0	0	92	6	72
2018	MA-04	46	42	8	2	3	0	0	87	5	51
2018	MA-05	28	51	13	8	0	0	0	80	8	65
2017	MA	40	44	7	7	2	0	0	84	9	351
2017	MA-01	45	48	3	4	0	0	0	93	4	26
2017	MA-02	57	30	3	6	0	0	3	91	6	31
2017	MA-03	51	36	4	7	2	0	0	87	9	95
2017	MA-04	38	51	4	4	4	0	0	89	7	51
2017	MA-05	43	45	7	1	3	0	0	89	4	67
2017	MA-06	35	45	10	10	0	0	0	80	10	28
2017	MA-07	31	49	0	20	0	0	0	80	20	11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	18	23	14	10	3	23	10	61	19	303
2018	MA-01	25	8	15	7	5	38	3	55	20	40
2018	MA-02	27	6	9	0	0	32	27	78	0	31
2018	MA-03	17	16	7	10	2	40	8	64	24	72
2018	MA-04	22	14	19	8	3	20	14	54	17	51
2018	MA-05	13	45	12	15	3	3	8	65	21	63
2017	MA	13	24	14	8	8	25	8	56	23	351
2017	MA-01	15	4	16	4	0	60	0	48	11	26
2017	MA-02	9	15	15	0	0	51	9	61	0	31
2017	MA-03	17	13	10	7	5	40	7	57	24	95
2017	MA-04	17	21	14	10	6	22	11	57	22	51
2017	MA-05	17	31	14	11	0	10	17	65	15	67
2017	MA-06	8	56	22	0	10	3	0	66	11	28
2017	MA-07	14	67	7	0	13	0	0	80	13	11
2014	MA	13	26	18	10	8	18	7	52	25	374
2014	MA-01	9	9	23	19	19	22	0	24	47	22
2014	MA-02	4	19	9	9	9	46	4	47	36	21
2014	MA-03	14	19	16	7	3	30	12	57	17	114
2014	MA-04	11	24	12	17	6	22	9	50	33	58
2014	MA-05	15	34	21	6	4	11	10	61	13	74
2014	MA-06	9	54	23	9	0	0	5	66	10	18
2014	MA-07	6	28	35	0	31	0	0	34	31	12

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	45	36	8	6	3	2	1	83	9	307
2018	MA-01	43	18	7	17	7	8	0	66	26	41
2018	MA-02	52	32	5	3	3	0	3	88	7	31
2018	MA-03	54	32	9	3	1	1	0	86	4	72
2018	MA-04	59	36	3	0	1	0	0	95	1	51
2018	MA-05	33	48	5	9	3	2	2	83	12	65
2017	MA	43	38	10	6	3	1	0	81	9	350
2017	MA-01	50	34	12	0	4	0	0	84	4	26
2017	MA-02	50	32	10	7	0	0	0	82	7	31
2017	MA-03	56	32	5	3	4	0	0	88	7	95
2017	MA-04	45	42	9	4	0	0	0	88	4	50
2017	MA-05	46	38	3	11	0	1	0	86	11	67
2017	MA-06	37	43	14	3	0	0	3	83	3	28
2017	MA-07	30	44	13	14	0	0	0	73	14	11
2014	MA	44	34	8	7	6	1	1	79	13	375
2014	MA-01	49	27	5	9	9	0	0	77	19	22
2014	MA-02	49	9	17	14	0	0	12	65	16	21
2014	MA-03	48	33	7	9	4	0	0	81	13	114
2014	MA-04	45	41	7	3	4	0	0	86	7	58
2014	MA-05	49	39	5	2	3	2	0	91	5	74
2014	MA-06	35	41	9	5	9	0	0	77	14	18
2014	MA-07	36	43	7	14	0	0	0	78	14	12
2011	MA	43	40	9	3	4	0	1	84	7	373
2011	MA-01	30	51	19	0	0	0	0	81	0	10
2011	MA-02	48	33	9	4	5	0	0	81	9	22
2011	MA-03	45	44	2	3	3	1	3	92	6	110
2011	MA-04	48	37	5	4	5	0	1	86	9	66
2011	MA-05	47	43	5	2	2	0	0	90	5	78
2011	MA-06	37	37	17	3	7	0	0	73	10	32
2011	MA-07	45	23	19	6	7	0	0	68	13	16
2008	MA	38	39	11	7	3	0	1	78	10	349
2008	MA-02	44	48	4	4	0	0	0	92	4	25
2008	MA-03	41	42	11	3	2	0	1	84	5	97
2008	MA-04	36	38	10	11	2	2	0	76	14	54
2008	MA-05	41	32	12	8	5	0	3	75	13	75
2008	MA-06	33	46	13	8	0	0	0	79	8	35

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	22	30	10	8	3	5	21	71	15	109
2018	MA-04	37	9	9	3	0	9	32	78	6	22
2018	MA-05	14	35	11	8	3	7	21	68	16	60
2018	MA-06	24	41	6	12	6	0	12	73	20	17
2017	MA	28	33	13	3	2	4	17	77	7	124
2017	MA-04	17	38	7	3	0	7	28	84	5	29
2017	MA-05	27	31	17	3	0	3	17	73	4	57
2017	MA-06	41	32	14	5	0	0	9	80	5	22
2014	MA	21	38	13	3	4	10	11	75	9	115
2014	MA-04	26	42	5	0	0	16	11	93	0	19
2014	MA-05	25	25	15	2	3	16	14	71	7	59
2014	MA-06	29	57	7	0	7	0	0	86	7	14

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	38	46	7	7	1	0	1	85	8	307
2018	MA-01	49	31	2	12	0	3	3	85	13	41
2018	MA-02	57	28	7	9	0	0	0	84	9	31
2018	MA-03	36	45	10	7	3	0	0	81	9	72
2018	MA-04	38	52	7	0	1	0	2	91	2	51
2018	MA-05	28	61	6	5	0	0	0	89	5	65
2017	MA	39	41	8	7	5	0	1	80	12	349
2017	MA-01	41	43	4	12	0	0	0	84	12	26
2017	MA-02	42	28	13	13	0	0	3	72	14	31
2017	MA-03	38	48	2	9	2	0	1	87	11	95
2017	MA-04	48	42	5	4	0	0	0	90	4	51
2017	MA-05	46	44	6	3	1	0	0	90	4	67
2017	MA-06	48	32	13	0	6	0	0	80	6	27
2017	MA-07	31	49	0	7	13	0	0	80	20	11
2014	MA	42	39	8	7	4	0	0	81	11	374
2014	MA-01	36	46	5	9	5	0	0	81	14	22
2014	MA-02	54	27	4	14	0	0	0	82	14	21
2014	MA-03	52	40	5	3	0	0	0	91	3	114
2014	MA-04	41	38	8	7	5	0	1	81	12	58
2014	MA-05	39	46	8	5	2	0	0	86	7	74
2014	MA-06	40	47	5	0	8	0	0	87	8	18
2014	MA-07	50	27	14	9	0	0	0	77	9	12
2011	MA	45	39	8	5	3	0	1	85	8	373
2011	MA-01	40	38	10	11	0	0	0	78	11	10
2011	MA-02	57	27	10	5	0	0	0	85	5	22
2011	MA-03	52	39	6	2	0	0	1	92	2	109
2011	MA-04	36	50	8	2	3	0	1	87	5	65
2011	MA-05	51	32	8	5	1	0	3	86	6	78
2011	MA-06	49	31	3	6	7	0	3	83	14	32
2011	MA-07	37	56	0	0	7	0	0	93	7	17
2008	MA	38	45	9	6	2	0	0	83	8	350
2008	MA-02	64	36	0	0	0	0	0	100	0	25
2008	MA-03	39	49	7	4	1	0	0	88	5	97
2008	MA-04	41	48	6	0	4	0	0	89	4	54
2008	MA-05	41	45	10	4	0	0	0	86	4	76
2008	MA-06	39	27	17	13	5	0	0	65	18	35

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	38	48	7	5	0	1	0	88	6	306
2018	MA-01	53	32	2	8	0	6	0	90	8	41
2018	MA-02	45	45	7	0	0	3	0	93	0	31
2018	MA-03	35	48	8	7	1	0	0	83	8	71
2018	MA-04	30	56	10	4	0	0	0	86	4	51
2018	MA-05	33	54	6	8	0	0	0	87	8	65
2017	MA	50	37	7	3	2	0	0	87	6	350
2017	MA-01	67	30	0	3	0	0	0	97	3	26
2017	MA-02	48	49	0	3	0	0	0	97	3	31
2017	MA-03	38	40	12	6	4	0	0	78	10	95
2017	MA-04	46	43	10	2	0	0	0	88	2	50
2017	MA-05	62	28	6	1	3	0	0	90	4	67
2017	MA-06	56	41	3	0	0	0	0	97	0	28
2017	MA-07	48	45	7	0	0	0	0	93	0	11
2014	MA	44	43	7	3	2	0	0	88	5	375
2014	MA-01	40	55	5	0	0	0	0	95	0	22
2014	MA-02	50	45	0	0	4	0	0	96	4	21
2014	MA-03	31	52	11	5	1	0	0	83	6	114
2014	MA-04	35	52	6	0	5	0	3	89	5	58
2014	MA-05	55	36	7	2	0	0	0	91	2	74
2014	MA-06	76	19	0	5	0	0	0	95	5	18
2014	MA-07	63	14	9	0	14	0	0	77	14	12
2011	MA	51	38	7	3	1	0	0	89	4	374
2011	MA-01	41	40	10	9	0	0	0	81	9	10
2011	MA-02	48	38	10	4	0	0	0	85	4	22
2011	MA-03	38	48	9	4	1	0	0	87	4	110
2011	MA-04	55	37	5	1	2	0	0	92	3	66
2011	MA-05	47	40	5	5	3	0	0	87	8	77
2011	MA-06	68	28	0	4	0	0	0	96	4	32
2011	MA-07	76	12	12	0	0	0	0	88	0	17
2008	MA	40	46	8	4	2	0	0	86	6	349
2008	MA-02	33	41	13	8	4	0	0	75	12	24
2008	MA-03	19	63	11	4	2	0	0	83	6	97
2008	MA-04	44	47	3	5	0	0	0	91	5	54
2008	MA-05	43	39	12	4	3	0	0	82	6	76
2008	MA-06	57	38	5	0	0	0	0	95	0	35

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	47	43	6	3	1	1	91	3	305
2018	MA-01	50	38	5	0	2	6	93	2	41
2018	MA-02	48	39	9	0	0	3	90	0	31
2018	MA-03	48	40	7	4	1	0	88	6	72
2018	MA-04	47	45	8	0	0	0	92	0	51
2018	MA-05	37	56	3	5	0	0	93	5	63
2017	MA	56	36	4	3	2	0	92	4	350
2017	MA-01	81	19	0	0	0	0	100	0	26
2017	MA-02	51	46	3	0	0	0	97	0	31
2017	MA-03	46	39	8	4	2	0	85	7	95
2017	MA-04	55	41	2	2	0	0	96	2	50
2017	MA-05	60	35	0	3	3	0	94	6	67
2017	MA-06	52	45	3	0	0	0	97	0	28
2017	MA-07	55	36	0	9	0	0	91	9	11
2014	MA	52	38	4	3	3	0	90	6	375
2014	MA-01	68	32	0	0	0	0	100	0	22
2014	MA-02	68	27	4	0	0	0	96	0	21
2014	MA-03	37	46	8	7	3	0	83	10	114
2014	MA-04	44	45	4	2	5	0	89	6	58
2014	MA-05	59	38	2	1	0	0	97	1	74
2014	MA-06	57	43	0	0	0	0	100	0	18
2014	MA-07	56	31	0	0	14	0	86	14	12
2011	MA	54	39	5	2	1	0	92	3	372
2011	MA-01	19	54	9	19	0	0	73	19	10
2011	MA-02	54	32	5	4	5	0	85	10	22
2011	MA-03	42	50	5	2	1	0	93	3	109
2011	MA-04	54	39	6	0	0	0	94	0	65
2011	MA-05	58	32	5	3	3	0	90	5	77
2011	MA-06	72	24	4	0	0	0	96	0	32
2011	MA-07	66	34	0	0	0	0	100	0	17
2008	MA	38	51	8	2	1	0	89	3	350
2008	MA-02	24	60	8	8	0	0	84	8	25
2008	MA-03	24	56	14	4	1	0	81	5	97
2008	MA-04	42	53	5	0	0	0	95	0	54
2008	MA-05	45	42	8	1	4	0	87	5	76
2008	MA-06	54	46	0	0	0	0	100	0	35

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	30	41	16	8	4	2	0	72	12	305
2018	MA-01	38	17	12	14	9	8	2	60	26	41
2018	MA-02	62	28	10	0	0	0	0	90	0	31
2018	MA-03	27	43	15	9	3	3	0	72	12	72
2018	MA-04	22	48	24	4	0	2	0	71	4	50
2018	MA-05	23	49	18	7	3	0	0	72	10	65
2017	MA	36	37	15	7	3	1	0	74	11	349
2017	MA-01	42	31	18	0	4	4	0	77	5	26
2017	MA-02	52	31	6	10	0	0	0	84	10	31
2017	MA-03	30	47	14	3	4	1	0	78	7	94
2017	MA-04	41	41	6	12	0	0	0	82	12	50
2017	MA-05	49	34	10	4	1	1	0	84	6	67
2017	MA-06	37	45	7	5	6	0	0	82	11	28
2017	MA-07	44	36	7	0	13	0	0	80	13	11
2014	MA	36	38	14	4	7	1	0	74	11	374
2014	MA-01	14	46	23	13	0	3	0	62	14	22
2014	MA-02	42	36	9	0	9	4	0	82	9	21
2014	MA-03	41	39	9	4	7	1	0	81	11	114
2014	MA-04	35	36	18	3	9	0	0	71	11	58
2014	MA-05	41	38	13	3	3	2	0	81	6	74
2014	MA-06	45	41	14	0	0	0	0	86	0	18
2014	MA-07	29	36	23	13	0	0	0	65	13	12
2011	MA	43	34	10	7	4	2	0	78	11	374
2011	MA-01	20	39	10	31	0	0	0	59	31	10
2011	MA-02	61	10	15	10	0	4	0	74	11	22
2011	MA-03	46	38	9	4	1	2	1	86	5	110
2011	MA-04	43	36	10	5	4	2	0	81	9	65
2011	MA-05	43	42	5	2	8	0	0	85	9	78
2011	MA-06	37	37	16	4	4	3	0	76	8	32
2011	MA-07	58	10	6	13	7	7	0	73	21	17
2008	MA	41	37	11	6	3	1	0	79	10	350
2008	MA-02	68	20	8	0	0	4	0	92	0	25
2008	MA-03	43	41	12	3	0	1	0	84	4	97
2008	MA-04	43	28	12	9	7	0	0	72	16	54
2008	MA-05	44	41	11	1	3	0	0	85	4	76
2008	MA-06	42	38	5	10	5	0	0	80	15	35

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	28	31	16	13	8	2	2	61	22	306
2018	MA-01	28	22	14	14	11	8	2	55	29	41
2018	MA-02	57	25	10	3	0	3	3	86	4	31
2018	MA-03	19	28	24	19	8	1	1	48	28	72
2018	MA-04	26	37	20	14	2	1	0	64	16	51
2018	MA-05	26	37	11	11	13	0	2	64	25	65
2017	MA	25	32	16	12	10	2	3	59	24	350
2017	MA-01	24	23	25	13	4	3	7	52	20	26
2017	MA-02	43	34	6	10	3	3	0	80	14	31
2017	MA-03	17	32	18	19	13	1	0	50	32	94
2017	MA-04	32	39	11	6	8	2	2	74	14	51
2017	MA-05	35	33	7	12	7	0	7	73	20	67
2017	MA-06	34	36	3	17	6	0	3	73	24	28
2017	MA-07	49	38	0	0	13	0	0	87	13	11
2014	MA	22	30	15	14	14	3	2	55	29	375
2014	MA-01	3	27	23	23	19	5	0	32	44	22
2014	MA-02	26	26	9	5	17	7	10	63	26	21
2014	MA-03	21	35	12	13	18	1	0	57	31	114
2014	MA-04	27	26	18	10	9	3	8	59	21	58
2014	MA-05	30	31	13	17	6	2	1	64	24	74
2014	MA-06	19	42	5	13	9	11	0	69	25	18
2014	MA-07	30	35	0	14	22	0	0	65	35	12
2011	MA	26	33	14	14	11	2	1	60	25	374
2011	MA-01	20	30	19	31	0	0	0	50	31	10
2011	MA-02	39	18	13	15	5	5	4	63	23	22
2011	MA-03	18	33	17	22	7	3	0	52	30	110
2011	MA-04	32	34	16	6	8	2	2	68	15	65
2011	MA-05	24	46	8	6	15	0	1	71	22	78
2011	MA-06	40	31	0	6	17	4	3	76	24	32
2011	MA-07	51	17	0	20	12	0	0	68	32	17
2008	MA	28	33	15	12	9	1	2	63	22	349
2008	MA-02	44	48	8	0	0	0	0	92	0	25
2008	MA-03	18	41	15	15	10	1	0	59	25	97
2008	MA-04	35	27	17	8	12	0	2	63	20	54
2008	MA-05	29	39	7	13	9	1	1	70	23	75
2008	MA-06	34	26	17	8	15	0	0	60	23	35

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	30	44	14	7	4	1	0	75	11	304
2018	MA-01	26	26	17	14	9	8	0	56	25	41
2018	MA-02	38	36	16	3	3	0	3	77	6	30
2018	MA-03	33	47	11	9	1	0	0	79	10	71
2018	MA-04	28	49	18	5	0	0	0	77	5	51
2018	MA-05	26	52	14	6	3	0	0	78	8	65
2017	MA	31	50	10	5	4	0	0	81	9	350
2017	MA-01	27	53	11	4	4	0	0	81	9	26
2017	MA-02	33	51	10	3	0	0	3	87	3	30
2017	MA-03	27	50	13	6	4	0	0	77	11	95
2017	MA-04	38	47	6	5	3	0	0	85	8	51
2017	MA-05	53	34	6	3	4	0	0	87	7	67
2017	MA-06	21	76	0	3	0	0	0	97	3	28
2017	MA-07	36	45	0	7	13	0	0	80	20	11
2014	MA	25	51	10	9	5	0	0	76	14	375
2014	MA-01	17	28	5	32	19	0	0	45	51	22
2014	MA-02	28	45	17	9	0	0	0	73	9	21
2014	MA-03	26	51	10	10	2	0	0	77	13	114
2014	MA-04	25	63	5	6	0	2	0	90	6	58
2014	MA-05	29	51	10	9	1	0	0	80	10	74
2014	MA-06	32	63	0	5	0	0	0	95	5	18
2014	MA-07	43	34	14	0	9	0	0	77	9	12
2011	MA	36	49	9	4	2	0	0	85	6	372
2011	MA-01	27	62	10	0	0	0	0	90	0	10
2011	MA-02	35	40	20	0	0	4	0	79	0	22
2011	MA-03	39	45	10	3	1	1	1	86	4	108
2011	MA-04	42	45	6	7	0	0	0	87	7	66
2011	MA-05	30	56	5	5	4	0	0	86	9	78
2011	MA-06	35	54	4	4	4	0	0	88	8	31
2011	MA-07	54	39	0	7	0	0	0	93	7	17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	41	38	12	5	3	1	0	80	8	305
2018	MA-01	30	28	17	12	5	8	0	63	18	41
2018	MA-02	47	40	10	0	0	0	3	89	0	30
2018	MA-03	43	35	12	7	3	0	0	78	10	71
2018	MA-04	40	44	13	3	0	0	0	84	3	51
2018	MA-05	37	47	10	2	4	0	0	84	6	65
2017	MA	41	39	9	7	4	0	0	80	11	348
2017	MA-01	32	56	4	7	0	0	0	88	7	26
2017	MA-02	48	41	3	4	0	3	0	92	5	30
2017	MA-03	46	36	12	2	4	0	0	82	6	95
2017	MA-04	48	31	14	6	0	0	0	79	6	50
2017	MA-05	56	28	7	4	4	0	0	85	8	67
2017	MA-06	39	54	7	0	0	0	0	93	0	27
2017	MA-07	48	32	0	7	13	0	0	80	20	11
2014	MA	34	44	13	7	3	0	0	77	10	375
2014	MA-01	17	23	23	14	23	0	0	40	37	22
2014	MA-02	37	40	13	9	0	0	0	77	9	21
2014	MA-03	40	43	8	8	2	0	0	83	9	114
2014	MA-04	41	43	13	3	0	0	0	84	3	58
2014	MA-05	31	56	6	5	1	0	0	87	7	74
2014	MA-06	41	49	9	0	0	0	0	91	0	18
2014	MA-07	43	34	23	0	0	0	0	77	0	12

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	37	42	13	4	4	1	0	79	8	306
2018	MA-01	47	18	11	10	7	6	0	70	18	41
2018	MA-02	48	39	10	3	0	0	0	87	3	30
2018	MA-03	42	44	11	1	1	0	0	86	3	72
2018	MA-04	32	56	8	4	0	0	0	87	4	51
2018	MA-05	27	45	18	5	5	0	0	72	10	65
2017	MA	35	44	11	5	5	0	1	79	10	348
2017	MA-01	39	49	7	4	0	0	0	88	4	26
2017	MA-02	48	34	10	5	0	0	3	85	5	29
2017	MA-03	40	44	9	3	3	0	0	84	6	95
2017	MA-04	42	30	11	9	5	0	2	74	15	51
2017	MA-05	41	46	6	3	4	0	0	87	7	67
2017	MA-06	29	48	20	3	0	0	0	76	3	27
2017	MA-07	29	52	0	7	13	0	0	80	20	11
2014	MA	33	44	12	7	4	0	0	77	11	375
2014	MA-01	26	41	14	9	9	0	0	68	19	22
2014	MA-02	41	28	26	5	0	0	0	69	5	21
2014	MA-03	39	41	10	7	3	0	0	80	10	114
2014	MA-04	37	47	6	3	7	0	0	84	10	58
2014	MA-05	31	51	16	3	0	0	0	82	3	74
2014	MA-06	30	52	0	13	0	5	0	86	14	18
2014	MA-07	27	61	0	13	0	0	0	87	13	12
2011	MA	46	37	10	5	1	0	1	85	6	375
2011	MA-01	60	40	0	0	0	0	0	100	0	10
2011	MA-02	48	41	10	0	0	0	0	90	0	22
2011	MA-03	46	40	10	1	2	1	1	87	3	110
2011	MA-04	53	36	2	7	2	0	0	89	9	66
2011	MA-05	47	38	8	5	0	0	2	87	5	78
2011	MA-06	43	34	17	7	0	0	0	76	7	32
2011	MA-07	47	28	10	14	0	0	0	76	14	17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	27	37	22	8	4	2	0	66	11	306
2018	MA-01	31	21	19	14	10	6	0	55	25	41
2018	MA-02	47	22	25	7	0	0	0	68	7	31
2018	MA-03	27	32	27	7	3	4	0	61	10	72
2018	MA-04	22	53	17	4	2	2	0	77	6	51
2018	MA-05	15	50	26	6	3	0	0	65	9	65
2017	MA	23	43	18	9	3	4	1	69	12	350
2017	MA-01	27	29	26	13	0	4	0	59	14	26
2017	MA-02	40	36	14	10	0	0	0	76	10	31
2017	MA-03	20	44	14	8	4	8	1	71	13	95
2017	MA-04	21	44	20	9	0	6	0	69	10	51
2017	MA-05	25	51	10	6	4	3	1	79	10	67
2017	MA-06	39	46	15	0	0	0	0	85	0	27
2017	MA-07	22	52	14	13	0	0	0	73	13	11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	54	34	5	4	2	1	0	89	6	306
2018	MA-01	63	25	0	5	5	3	0	90	10	40
2018	MA-02	54	36	7	0	0	3	0	93	0	31
2018	MA-03	53	33	7	6	0	0	1	88	6	72
2018	MA-04	60	32	7	2	0	0	0	92	2	51
2018	MA-05	48	43	3	3	3	0	0	91	6	65
2017	MA	49	35	5	6	4	0	1	85	10	349
2017	MA-01	49	40	3	0	4	0	3	92	5	26
2017	MA-02	64	24	6	6	0	0	0	88	6	31
2017	MA-03	52	36	4	2	4	1	1	89	7	95
2017	MA-04	65	27	4	4	0	0	0	93	4	50
2017	MA-05	60	29	6	4	0	0	1	90	4	66
2017	MA-06	41	37	10	12	0	0	0	77	12	28
2017	MA-07	42	45	0	0	13	0	0	87	13	11
2014	MA	49	32	9	5	3	1	0	83	8	374
2014	MA-01	45	28	9	13	5	0	0	73	18	22
2014	MA-02	56	21	13	5	0	4	0	81	5	21
2014	MA-03	48	35	8	4	3	1	1	85	7	113
2014	MA-04	64	22	4	3	5	3	0	88	8	58
2014	MA-05	53	31	8	5	1	1	0	85	7	74
2014	MA-06	76	14	9	0	0	0	0	91	0	18
2014	MA-07	50	23	13	14	0	0	0	74	14	12
2011	MA	55	33	6	3	1	0	2	90	4	375
2011	MA-01	49	51	0	0	0	0	0	100	0	10
2011	MA-02	57	34	9	0	0	0	0	91	0	22
2011	MA-03	63	26	5	2	0	0	4	93	2	110
2011	MA-04	56	32	5	4	2	0	1	90	5	66
2011	MA-05	55	36	6	1	0	0	1	92	1	78
2011	MA-06	43	30	10	11	3	0	3	76	14	32
2011	MA-07	53	29	6	7	0	0	5	86	8	17

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	42	34	14	6	2	1	1	78	8	307
2018	MA-01	26	38	11	5	9	6	5	72	15	41
2018	MA-02	67	13	9	3	3	3	3	85	5	31
2018	MA-03	53	34	8	4	0	0	0	87	4	72
2018	MA-04	49	39	10	2	0	0	0	88	2	51
2018	MA-05	30	39	26	5	0	0	0	70	5	65
2017	MA	43	36	11	6	2	0	2	81	8	351
2017	MA-01	35	25	18	4	4	0	13	70	10	26
2017	MA-02	65	29	6	0	0	0	0	94	0	31
2017	MA-03	55	39	5	1	0	0	0	94	1	95
2017	MA-04	51	34	6	6	0	0	3	88	6	51
2017	MA-05	37	43	11	6	1	0	1	81	7	67
2017	MA-06	24	23	23	26	3	0	0	48	29	28
2017	MA-07	15	32	33	7	13	0	0	47	20	11
2014	MA	43	37	13	5	2	0	0	80	7	373
2014	MA-01	54	32	5	5	0	5	0	90	5	22
2014	MA-02	65	23	9	4	0	0	0	88	4	21
2014	MA-03	57	27	14	2	0	0	1	85	2	114
2014	MA-04	41	33	15	5	6	0	0	73	12	58
2014	MA-05	33	51	9	5	1	0	0	84	6	72
2014	MA-06	28	39	14	14	5	0	0	67	19	18
2014	MA-07	32	41	7	7	13	0	0	73	20	12
2011	MA	40	37	16	6	1	0	0	77	7	373
2011	MA-01	60	40	0	0	0	0	0	100	0	10
2011	MA-02	53	47	0	0	0	0	0	100	0	20
2011	MA-03	56	33	8	2	1	0	0	89	3	110
2011	MA-04	35	45	17	2	2	0	0	80	3	66
2011	MA-05	29	36	24	9	2	0	0	65	11	78
2011	MA-06	27	29	28	12	3	0	0	57	15	32
2011	MA-07	25	31	10	35	0	0	0	55	35	17
2008	MA	33	42	17	5	2	0	0	76	7	349
2008	MA-02	59	37	4	0	0	0	0	96	0	24
2008	MA-03	48	39	10	1	2	0	0	87	3	97
2008	MA-04	40	38	22	0	0	0	0	78	0	54
2008	MA-05	22	51	18	6	1	0	1	74	8	76
2008	MA-06	11	40	26	15	8	0	0	51	23	35

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	MA	17	58	25	307
2018	MA-01	20	46	34	41
2018	MA-02	13	58	29	31
2018	MA-03	25	47	29	72
2018	MA-04	12	64	25	51
2018	MA-05	17	64	19	65
2017	MA	13	61	25	351
2017	MA-01	7	56	37	26
2017	MA-02	3	81	15	31
2017	MA-03	19	48	33	95
2017	MA-04	16	63	21	51
2017	MA-05	17	60	23	67
2017	MA-06	6	79	14	28
2017	MA-07	14	70	16	11
2014	MA	16	58	26	375
2014	MA-01	5	77	18	22
2014	MA-02	21	61	19	21
2014	MA-03	16	51	33	114
2014	MA-04	20	59	22	58
2014	MA-05	14	62	23	74
2014	MA-06	9	68	22	18
2014	MA-07	28	56	16	12
2011	MA	16	62	22	374
2011	MA-01	11	70	19	10
2011	MA-02	10	72	18	22
2011	MA-03	22	50	28	110
2011	MA-04	11	69	20	66
2011	MA-05	20	60	20	78
2011	MA-06	20	64	16	31
2011	MA-07	19	69	12	17

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	MA	14	66	12	4	4	2	52
2018	MA-03	0	94	6	0	0	0	18
2018	MA-05	18	73	9	0	0	0	11
2017	MA	23	59	10	3	3	1	50
2017	MA-03	0	75	13	4	8	0	18
2017	MA-05	33	51	8	8	0	0	11
2014	MA	31	44	13	7	9999	4	57
2014	MA-03	12	41	32	5	9999	10	19
2014	MA-04	9	70	0	21	9999	0	10
2014	MA-05	39	52	0	9	9999	0	11
2011	MA	14	60	10	6	9999	10	62
2011	MA-03	0	71	13	8	9999	8	24
2011	MA-05	0	69	6	13	9999	13	16

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	42	44	8	4	1	1	87	5	306
2018	MA-01	53	27	5	5	5	6	86	10	41
2018	MA-02	53	29	7	7	0	3	86	7	30
2018	MA-03	39	51	7	3	0	0	90	3	72
2018	MA-04	38	48	10	3	0	0	86	3	51
2018	MA-05	36	49	11	5	0	0	85	5	65
2017	MA	41	46	6	6	2	0	87	8	351
2017	MA-01	58	42	0	0	0	0	100	0	26
2017	MA-02	51	36	6	6	0	0	88	6	31
2017	MA-03	39	48	3	7	2	0	88	9	95
2017	MA-04	38	47	6	4	5	0	85	9	51
2017	MA-05	49	41	6	1	3	0	90	4	67
2017	MA-06	51	49	0	0	0	0	100	0	28
2017	MA-07	57	36	0	7	0	0	93	7	11
2014	MA	40	44	10	2	3	1	84	5	374
2014	MA-01	40	51	0	0	9	0	91	9	22
2014	MA-02	65	18	14	4	0	0	82	4	21
2014	MA-03	37	45	11	3	3	1	83	6	114
2014	MA-04	42	41	10	2	4	2	84	5	58
2014	MA-05	33	55	8	3	0	2	89	3	74
2014	MA-06	67	28	0	5	0	0	95	5	18
2014	MA-07	46	40	14	0	0	0	86	0	12
2011	MA	41	46	6	4	1	1	88	5	375
2011	MA-01	39	61	0	0	0	0	100	0	10
2011	MA-02	27	64	4	5	0	0	90	5	22
2011	MA-03	42	45	9	2	0	2	89	2	110
2011	MA-04	37	56	2	3	2	0	93	5	66
2011	MA-05	35	43	7	10	2	2	80	13	78
2011	MA-06	49	41	0	7	0	3	93	7	32
2011	MA-07	54	28	5	7	5	0	82	13	17
2008	MA	43	44	8	4	1	0	87	5	349
2008	MA-02	54	33	8	4	0	0	88	4	24
2008	MA-03	31	50	12	5	1	0	82	6	97
2008	MA-04	49	44	5	2	0	0	93	2	54
2008	MA-05	43	39	10	6	1	0	82	8	76
2008	MA-06	49	41	8	3	0	0	90	3	35

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	25	50	15	7	2	2	76	9	305
2018	MA-01	42	34	14	5	0	6	81	5	41
2018	MA-02	36	54	7	0	0	3	93	0	31
2018	MA-03	33	49	11	4	1	1	83	6	71
2018	MA-04	18	56	18	8	0	0	74	8	51
2018	MA-05	12	57	16	11	3	2	70	14	65
2017	MA	30	45	15	8	1	1	75	9	351
2017	MA-01	42	33	25	0	0	0	75	0	26
2017	MA-02	47	44	6	0	0	3	94	0	31
2017	MA-03	33	49	9	7	1	1	83	8	95
2017	MA-04	27	54	6	10	0	4	84	10	51
2017	MA-05	32	48	13	7	0	0	80	7	67
2017	MA-06	18	49	16	16	0	0	68	16	28
2017	MA-07	40	27	7	27	0	0	67	27	11
2014	MA	28	40	18	7	6	1	69	13	375
2014	MA-01	32	26	32	0	9	0	58	9	22
2014	MA-02	46	41	4	9	0	0	87	9	21
2014	MA-03	29	39	18	7	7	1	68	14	114
2014	MA-04	25	51	14	7	3	2	77	9	58
2014	MA-05	26	45	16	8	5	0	70	14	74
2014	MA-06	35	37	28	0	0	0	72	0	18
2014	MA-07	36	31	14	20	0	0	66	20	12
2011	MA	25	45	16	8	2	3	73	11	373
2011	MA-01	40	40	19	0	0	0	81	0	10
2011	MA-02	22	65	9	0	0	4	90	0	22
2011	MA-03	29	46	13	5	1	7	80	6	109
2011	MA-04	32	41	17	6	0	4	76	7	66
2011	MA-05	18	50	14	14	4	1	68	18	78
2011	MA-06	19	45	13	9	11	3	66	21	31
2011	MA-07	35	42	10	7	5	0	77	13	17

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	5	19	35	25	12	1	3	39	25	305
2018	MA-01	9	20	17	28	18	6	2	50	32	40
2018	MA-02	0	12	28	17	23	0	20	50	15	31
2018	MA-03	3	16	36	28	13	0	4	42	20	71
2018	MA-04	6	18	38	28	10	0	0	38	24	51
2018	MA-05	3	19	46	21	11	0	0	32	22	65
2017	MA	6	16	37	25	10	1	5	38	23	350
2017	MA-01	13	4	38	15	12	8	9	33	21	26
2017	MA-02	0	3	26	36	20	3	12	66	4	31
2017	MA-03	4	14	29	33	14	0	5	50	19	95
2017	MA-04	0	13	51	19	11	0	6	32	14	51
2017	MA-05	0	9	45	30	7	3	6	41	9	67
2017	MA-06	7	22	46	19	5	0	0	24	30	28
2017	MA-07	27	16	30	28	0	0	0	28	42	11
2014	MA	5	19	43	21	10	0	2	31	25	371
2014	MA-01	10	24	29	15	14	0	8	31	37	21
2014	MA-02	0	22	8	39	27	4	0	69	23	21
2014	MA-03	3	12	45	27	8	0	5	37	16	113
2014	MA-04	6	16	48	22	8	0	0	30	22	58
2014	MA-05	5	21	50	11	13	0	0	25	26	74
2014	MA-06	0	22	43	30	5	0	0	35	22	18
2014	MA-07	13	7	50	20	9	0	0	30	20	12
2011	MA	5	18	37	22	13	1	5	37	24	372
2011	MA-01	0	11	21	39	29	0	0	68	11	10
2011	MA-02	0	10	22	27	27	0	14	62	12	22
2011	MA-03	4	10	42	26	10	2	6	39	15	109
2011	MA-04	5	15	40	21	15	0	5	38	21	66
2011	MA-05	6	25	39	17	12	0	1	29	31	77
2011	MA-06	3	22	31	31	12	0	0	44	25	32
2011	MA-07	19	24	29	17	12	0	0	28	42	17
2008	MA	3	16	41	26	12	0	2	39	19	348
2008	MA-02	0	8	21	42	17	0	12	67	9	24
2008	MA-03	2	7	38	36	14	0	3	51	9	97
2008	MA-04	2	18	42	24	14	0	0	38	20	54
2008	MA-05	3	18	45	23	9	0	3	33	21	76
2008	MA-06	4	13	54	18	10	0	0	29	17	35

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	4	11	24	31	26	2	3	59	16	303
2018	MA-01	12	8	16	19	37	9	0	61	21	40
2018	MA-02	0	0	10	26	44	0	21	88	0	30
2018	MA-03	1	8	23	40	25	0	3	67	10	71
2018	MA-04	4	8	42	22	23	2	0	46	12	51
2018	MA-05	2	15	23	37	20	3	0	59	17	64
2017	MA	5	11	22	27	27	3	6	60	17	350
2017	MA-01	4	9	25	9	29	15	9	50	17	26
2017	MA-02	0	9	9	19	47	6	9	79	11	31
2017	MA-03	3	3	24	31	33	0	6	68	6	95
2017	MA-04	0	11	24	28	31	0	6	63	12	51
2017	MA-05	0	1	20	40	24	4	10	75	2	67
2017	MA-06	10	13	25	37	15	0	0	52	23	28
2017	MA-07	27	0	22	23	29	0	0	52	27	11
2014	MA	6	11	25	31	19	4	4	54	19	373
2014	MA-01	19	14	14	23	23	5	3	50	35	22
2014	MA-02	0	13	13	13	52	4	4	71	15	21
2014	MA-03	6	8	20	38	17	5	6	62	16	113
2014	MA-04	3	9	24	38	16	6	4	61	12	58
2014	MA-05	1	16	34	31	19	0	0	49	17	74
2014	MA-06	8	5	35	28	14	5	5	47	14	18
2014	MA-07	13	9	28	22	29	0	0	50	22	12
2011	MA	4	9	24	31	24	4	4	60	14	369
2011	MA-01	0	0	10	39	39	11	0	88	0	10
2011	MA-02	0	0	10	9	49	14	18	86	0	22
2011	MA-03	2	8	18	31	33	4	5	70	10	109
2011	MA-04	7	5	25	30	23	7	3	59	13	65
2011	MA-05	4	11	35	34	14	1	1	49	15	77
2011	MA-06	3	10	29	40	15	3	0	57	14	32
2011	MA-07	22	14	13	29	21	0	0	51	36	15
2008	MA	2	3	20	33	37	2	3	74	5	348
2008	MA-02	0	4	0	29	54	4	8	95	5	24
2008	MA-03	0	0	15	26	51	3	5	84	0	97
2008	MA-04	0	2	26	41	29	2	0	72	2	54
2008	MA-05	4	1	23	32	37	0	3	72	5	76
2008	MA-06	0	3	18	38	31	5	5	77	3	35

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	6	19	30	23	14	3	5	39	28	306
2018	MA-01	5	14	15	28	28	8	2	62	21	40
2018	MA-02	3	13	16	22	23	0	23	59	21	31
2018	MA-03	4	17	29	31	12	3	4	46	22	72
2018	MA-04	9	16	38	20	14	2	1	35	26	51
2018	MA-05	4	29	37	18	6	2	4	26	35	65
2017	MA	7	14	30	23	14	4	9	43	23	348
2017	MA-01	0	4	37	14	15	16	14	41	6	26
2017	MA-02	0	10	33	6	30	8	13	46	12	30
2017	MA-03	6	4	30	27	21	5	6	54	12	94
2017	MA-04	6	11	36	27	8	2	10	39	20	51
2017	MA-05	1	14	31	30	10	3	10	46	18	67
2017	MA-06	14	29	16	32	10	0	0	42	42	28
2017	MA-07	13	7	36	22	22	0	0	44	20	11
2014	MA	12	16	31	21	12	2	6	35	31	373
2014	MA-01	19	9	23	19	9	0	22	35	35	22
2014	MA-02	4	9	14	37	14	9	13	66	17	21
2014	MA-03	9	10	35	21	12	2	9	38	22	113
2014	MA-04	13	20	35	20	7	2	3	28	35	57
2014	MA-05	13	23	28	22	14	0	0	36	36	74
2014	MA-06	0	23	38	5	21	5	9	30	26	18
2014	MA-07	27	7	43	7	15	0	0	23	34	12
2011	MA	9	14	31	26	11	4	6	40	26	370
2011	MA-01	0	33	0	58	9	0	0	67	33	10
2011	MA-02	5	0	31	13	31	10	10	55	7	22
2011	MA-03	1	9	32	31	12	5	10	50	12	109
2011	MA-04	9	9	19	34	11	9	9	55	22	66
2011	MA-05	12	20	41	18	6	1	1	25	33	77
2011	MA-06	13	15	28	37	3	0	4	41	29	32
2011	MA-07	28	6	31	14	21	0	0	35	34	15
2008	MA	4	12	31	29	18	3	3	50	16	348
2008	MA-02	0	8	17	34	21	8	12	69	10	24
2008	MA-03	0	6	25	37	26	3	3	67	6	97
2008	MA-04	5	7	34	31	16	5	2	51	13	54
2008	MA-05	4	16	24	33	19	1	1	54	21	76
2008	MA-06	0	2	56	26	13	0	3	40	3	35

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	5	11	29	32	19	1	3	53	16	306
2018	MA-01	16	7	19	19	25	11	2	52	27	40
2018	MA-02	3	5	16	13	47	0	17	72	9	31
2018	MA-03	4	6	29	38	20	0	3	60	10	72
2018	MA-04	0	8	33	41	18	0	0	59	8	51
2018	MA-05	4	15	30	41	9	0	0	50	19	65
2017	MA	4	10	29	32	17	1	5	53	15	350
2017	MA-01	4	22	18	9	26	8	14	44	33	26
2017	MA-02	4	0	17	26	44	0	9	77	5	31
2017	MA-03	1	6	26	42	21	0	3	66	8	95
2017	MA-04	4	6	41	25	17	2	6	45	10	51
2017	MA-05	3	10	37	34	9	0	8	46	14	67
2017	MA-06	7	16	33	32	12	0	0	43	23	28
2017	MA-07	27	7	14	28	25	0	0	53	33	11
2014	MA	5	11	29	34	17	1	2	53	17	373
2014	MA-01	9	18	23	23	19	0	8	45	30	22
2014	MA-02	0	0	17	26	44	4	9	81	0	21
2014	MA-03	4	8	19	44	20	0	4	68	12	113
2014	MA-04	8	11	31	36	15	0	0	51	19	58
2014	MA-05	5	19	34	34	9	0	0	42	24	74
2014	MA-06	0	19	51	19	11	0	0	30	19	18
2014	MA-07	0	7	54	29	9	0	0	39	7	12
2011	MA	3	11	27	36	19	2	3	57	15	366
2011	MA-01	0	0	20	51	29	0	0	80	0	10
2011	MA-02	0	10	4	17	58	0	10	84	12	22
2011	MA-03	2	4	25	38	23	3	6	67	6	109
2011	MA-04	3	11	31	35	16	0	3	52	15	65
2011	MA-05	1	19	36	33	8	3	0	42	20	77
2011	MA-06	7	13	29	41	3	3	3	47	21	30
2011	MA-07	14	14	18	46	8	0	0	54	28	15
2008	MA	1	11	30	39	17	0	2	57	12	348
2008	MA-02	0	0	29	33	25	0	12	67	0	24
2008	MA-03	1	1	24	44	27	1	2	73	2	97
2008	MA-04	2	6	34	39	19	0	0	58	8	54
2008	MA-05	1	15	32	40	10	0	1	51	17	76
2008	MA-06	0	15	41	33	10	0	0	43	15	35

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	9	23	21	27	14	2	4	44	34	305
2018	MA-01	16	12	5	23	31	11	2	62	32	40
2018	MA-02	3	3	16	16	40	3	20	73	7	31
2018	MA-03	7	16	26	38	9	3	3	49	24	71
2018	MA-04	6	26	16	34	15	0	3	51	32	51
2018	MA-05	10	34	32	21	3	0	0	24	44	65
2017	MA	8	19	29	20	16	1	6	39	29	349
2017	MA-01	9	22	22	4	20	8	16	32	40	26
2017	MA-02	4	0	6	33	40	3	13	87	5	30
2017	MA-03	1	13	30	31	19	1	4	53	15	94
2017	MA-04	7	22	35	17	11	2	6	31	31	51
2017	MA-05	6	23	38	16	10	0	8	28	31	67
2017	MA-06	10	35	27	19	8	0	0	28	45	28
2017	MA-07	27	14	22	22	16	0	0	38	40	11
2014	MA	12	17	32	23	12	1	3	36	31	373
2014	MA-01	23	9	23	27	14	0	3	43	33	22
2014	MA-02	9	0	21	21	31	9	9	63	11	21
2014	MA-03	6	13	31	28	15	1	7	46	20	113
2014	MA-04	13	20	34	23	7	2	2	31	34	58
2014	MA-05	16	18	38	23	5	0	0	28	34	74
2014	MA-06	8	33	38	5	11	5	0	17	44	18
2014	MA-07	26	14	9	41	9	0	0	51	40	12
2011	MA	7	17	29	23	17	2	5	43	26	370
2011	MA-01	0	0	51	21	29	0	0	49	0	10
2011	MA-02	5	5	18	9	49	5	9	67	12	22
2011	MA-03	2	13	28	30	17	3	7	53	16	109
2011	MA-04	7	7	26	29	19	2	10	54	16	66
2011	MA-05	15	31	30	18	3	1	3	22	47	77
2011	MA-06	12	22	37	15	6	3	4	23	37	32
2011	MA-07	14	20	39	13	14	0	0	27	34	15
2008	MA	3	17	31	29	17	2	2	47	21	348
2008	MA-02	0	12	8	33	34	0	12	76	14	24
2008	MA-03	1	6	26	35	29	2	1	66	7	97
2008	MA-04	2	13	37	26	21	2	0	47	15	54
2008	MA-05	5	22	40	26	5	0	3	32	28	76
2008	MA-06	10	26	30	32	3	0	0	34	36	35

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	3	13	30	24	21	3	6	49	18	301
2018	MA-01	10	5	10	24	37	14	0	72	17	38
2018	MA-02	0	3	6	15	43	6	27	86	5	31
2018	MA-03	0	10	41	23	21	0	6	46	10	71
2018	MA-04	2	14	35	20	24	2	4	47	16	50
2018	MA-05	5	17	41	25	8	0	4	34	23	64
2017	MA	4	11	33	22	18	4	8	46	17	350
2017	MA-01	4	9	18	18	15	17	20	51	21	26
2017	MA-02	0	3	29	13	30	9	15	58	4	31
2017	MA-03	3	7	36	27	19	4	3	50	11	95
2017	MA-04	0	19	36	12	23	2	8	40	21	50
2017	MA-05	1	13	38	22	13	3	10	40	16	67
2017	MA-06	7	19	39	29	5	0	0	34	26	28
2017	MA-07	7	20	21	29	24	0	0	53	27	11
2014	MA	4	8	24	32	23	3	6	60	14	372
2014	MA-01	5	5	19	32	19	5	17	65	12	22
2014	MA-02	0	0	13	18	43	17	9	82	0	21
2014	MA-03	4	8	21	34	23	3	8	63	13	112
2014	MA-04	0	7	30	27	32	2	2	62	8	58
2014	MA-05	6	11	30	39	11	0	3	51	17	74
2014	MA-06	9	5	47	30	0	0	10	33	15	17
2014	MA-07	13	16	14	27	23	0	7	53	31	12
2011	MA	2	10	27	28	21	3	9	55	14	371
2011	MA-01	0	0	0	41	47	11	0	100	0	10
2011	MA-02	0	5	14	18	41	13	9	75	7	22
2011	MA-03	2	9	31	25	20	3	10	51	13	109
2011	MA-04	0	5	28	31	21	4	11	61	6	65
2011	MA-05	4	19	33	25	8	1	9	37	26	77
2011	MA-06	7	6	31	40	13	0	3	55	14	32
2011	MA-07	12	18	31	26	13	0	0	39	30	17
2008	MA	3	10	31	28	19	2	7	51	14	347
2008	MA-02	4	4	12	33	21	8	17	72	11	24
2008	MA-03	0	11	30	20	31	2	6	56	12	97
2008	MA-04	2	5	36	33	18	4	2	54	8	54
2008	MA-05	5	14	37	35	6	0	3	42	20	76
2008	MA-06	5	24	32	21	18	0	0	39	29	34

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	7	15	37	20	13	4	5	35	24	307
2018	MA-01	20	7	18	20	26	9	0	50	30	41
2018	MA-02	0	12	18	20	27	3	20	61	15	31
2018	MA-03	10	11	32	24	15	6	4	42	23	72
2018	MA-04	1	21	38	18	14	4	3	34	24	51
2018	MA-05	3	19	51	17	5	2	4	23	24	65
2017	MA	8	14	37	17	12	5	6	33	26	350
2017	MA-01	4	13	43	0	9	21	9	13	25	26
2017	MA-02	0	4	26	18	21	15	15	56	6	31
2017	MA-03	6	9	31	27	17	4	5	48	17	95
2017	MA-04	6	4	56	21	6	2	6	29	11	51
2017	MA-05	6	13	43	19	7	3	10	30	21	67
2017	MA-06	7	32	39	17	5	0	0	23	39	28
2017	MA-07	13	0	34	7	46	0	0	53	13	11
2014	MA	9	18	33	18	13	5	4	34	30	373
2014	MA-01	19	43	10	19	0	5	3	21	68	21
2014	MA-02	0	9	29	23	30	9	0	58	10	21
2014	MA-03	7	16	23	21	16	7	10	44	27	113
2014	MA-04	7	13	43	18	13	5	2	33	22	58
2014	MA-05	9	16	46	18	9	3	0	27	25	74
2014	MA-06	8	9	47	14	11	5	5	28	20	18
2014	MA-07	27	7	30	7	29	0	0	36	34	12

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	55	31	4	5	3	2	0	88	8	306
2018	MA-01	61	17	2	7	5	8	0	85	13	40
2018	MA-02	62	32	0	0	3	3	0	97	3	31
2018	MA-03	53	31	8	6	1	1	0	85	7	72
2018	MA-04	68	23	4	3	0	2	0	93	3	51
2018	MA-05	40	48	3	5	4	0	0	88	9	65
2017	MA	54	28	9	6	3	0	0	82	10	351
2017	MA-01	63	19	4	9	4	0	0	82	13	26
2017	MA-02	43	48	0	9	0	0	0	91	9	31
2017	MA-03	63	25	3	5	3	1	0	88	9	95
2017	MA-04	61	28	9	2	0	0	0	89	2	51
2017	MA-05	59	30	4	4	3	0	0	89	7	67
2017	MA-06	63	24	0	7	6	0	0	87	13	28
2017	MA-07	58	29	13	0	0	0	0	87	0	11
2014	MA	52	28	8	5	6	1	0	80	12	375
2014	MA-01	40	23	23	9	5	0	0	63	13	22
2014	MA-02	61	13	13	9	4	0	0	74	13	21
2014	MA-03	54	30	6	5	5	0	0	84	10	114
2014	MA-04	56	24	4	7	6	3	0	82	13	58
2014	MA-05	62	25	7	3	2	0	1	88	5	74
2014	MA-06	57	43	0	0	0	0	0	100	0	18
2014	MA-07	41	27	0	9	23	0	0	68	32	12

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	70	22	2	2	2	1	93	4	305
2018	MA-01	64	23	0	2	2	8	95	5	40
2018	MA-02	83	13	3	0	0	0	97	0	31
2018	MA-03	76	18	1	1	3	0	94	4	72
2018	MA-04	84	7	7	2	0	0	91	2	51
2018	MA-05	56	39	2	0	3	0	96	3	65
2017	MA	59	30	6	3	2	0	89	5	351
2017	MA-01	57	38	0	4	0	0	96	4	26
2017	MA-02	65	32	3	0	0	0	97	0	31
2017	MA-03	60	34	2	3	1	0	94	4	95
2017	MA-04	67	25	7	0	0	0	93	0	51
2017	MA-05	71	25	3	1	0	0	96	1	67
2017	MA-06	71	29	0	0	0	0	100	0	28
2017	MA-07	73	14	0	0	13	0	87	13	11
2014	MA	54	33	5	5	3	0	87	8	375
2014	MA-01	49	46	0	5	0	0	95	5	22
2014	MA-02	73	15	0	4	9	0	87	13	21
2014	MA-03	59	33	4	1	3	0	92	4	114
2014	MA-04	63	28	1	6	1	0	92	7	58
2014	MA-05	57	34	4	5	0	0	91	5	74
2014	MA-06	59	41	0	0	0	0	100	0	18
2014	MA-07	34	22	9	13	23	0	55	35	12

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	54	35	8	1	2	1	89	3	306
2018	MA-01	49	33	7	0	2	8	90	3	40
2018	MA-02	55	38	3	3	0	0	93	3	31
2018	MA-03	60	29	8	1	1	0	89	3	72
2018	MA-04	61	33	6	0	0	0	94	0	51
2018	MA-05	48	42	6	1	3	0	90	4	65

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	53	34	7	2	0	3	0	90	2	305
2018	MA-01	54	26	7	2	0	11	0	90	3	41
2018	MA-02	61	23	9	0	0	7	0	90	0	31
2018	MA-03	51	34	11	0	1	1	0	87	1	71
2018	MA-04	54	40	4	0	0	2	0	96	0	51
2018	MA-05	48	46	0	4	0	2	0	96	4	65
2017	MA	46	38	10	2	2	1	1	85	4	350
2017	MA-01	60	15	16	4	0	0	4	78	5	26
2017	MA-02	49	42	3	3	0	3	0	94	3	31
2017	MA-03	46	46	3	0	3	2	0	93	3	95
2017	MA-04	47	43	7	3	0	0	0	90	3	50
2017	MA-05	50	39	8	0	0	3	0	91	0	67
2017	MA-06	63	21	9	0	7	0	0	84	7	28
2017	MA-07	67	20	13	0	0	0	0	87	0	11
2014	MA	52	32	10	2	1	2	0	87	3	374
2014	MA-01	40	42	19	0	0	0	0	81	0	22
2014	MA-02	65	12	9	9	0	4	0	81	9	21
2014	MA-03	59	29	8	0	1	2	0	90	1	114
2014	MA-04	63	30	3	3	0	2	0	94	3	58
2014	MA-05	49	44	4	0	0	2	0	96	0	74
2014	MA-06	65	14	9	0	0	11	0	89	0	18
2014	MA-07	42	34	23	0	0	0	0	77	0	12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	53	33	7	2	1	2	89	4	306
2018	MA-01	60	23	7	5	0	5	88	5	41
2018	MA-02	68	23	6	3	0	0	91	3	31
2018	MA-03	48	37	9	1	1	3	87	3	72
2018	MA-04	52	37	8	1	0	2	91	2	51
2018	MA-05	48	39	5	5	3	2	88	7	65
2017	MA	42	43	8	4	2	1	87	6	350
2017	MA-01	59	24	9	4	0	4	86	5	26
2017	MA-02	52	45	3	0	0	0	97	0	31
2017	MA-03	42	46	5	3	2	2	90	4	94
2017	MA-04	40	50	5	3	0	2	92	3	51
2017	MA-05	45	46	4	3	0	1	93	3	67
2017	MA-06	44	43	6	7	0	0	87	7	28
2017	MA-07	38	43	7	0	13	0	80	13	11
2014	MA	45	37	10	4	2	2	84	6	375
2014	MA-01	44	28	19	9	0	0	72	9	22
2014	MA-02	65	17	0	9	0	9	90	10	21
2014	MA-03	49	37	8	2	2	3	88	4	114
2014	MA-04	47	36	7	4	5	2	84	9	58
2014	MA-05	46	40	9	3	0	2	88	3	74
2014	MA-06	65	19	5	0	0	11	95	0	18
2014	MA-07	30	47	14	9	0	0	77	9	12
2011	MA	43	40	9	3	1	4	87	4	372
2011	MA-01	49	39	0	0	0	11	100	0	10
2011	MA-02	44	33	15	0	0	9	84	0	22
2011	MA-03	45	39	6	2	1	7	90	3	110
2011	MA-04	55	30	12	3	0	0	85	3	65
2011	MA-05	32	52	8	3	3	3	86	6	76
2011	MA-06	46	47	4	0	4	0	93	4	32
2011	MA-07	56	25	12	7	0	0	81	7	17

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	62	29	5	2	1	1	91	4	305
2018	MA-01	65	23	5	2	2	3	91	5	41
2018	MA-02	77	17	6	0	0	0	94	0	31
2018	MA-03	59	33	4	1	1	1	93	3	72
2018	MA-04	67	26	6	2	0	0	92	2	50
2018	MA-05	53	37	3	5	3	0	90	7	65
2017	MA	53	33	8	4	2	0	87	6	350
2017	MA-01	54	24	18	4	0	0	78	4	26
2017	MA-02	81	19	0	0	0	0	100	0	31
2017	MA-03	52	40	4	1	3	0	92	4	94
2017	MA-04	57	38	5	0	0	0	95	0	51
2017	MA-05	59	33	4	4	0	0	91	4	67
2017	MA-06	66	21	13	0	0	0	87	0	28
2017	MA-07	60	27	0	0	13	0	87	13	11
2014	MA	49	36	8	4	3	0	85	7	375
2014	MA-01	45	37	14	5	0	0	81	5	22
2014	MA-02	74	14	4	9	0	0	87	9	21
2014	MA-03	50	35	8	5	1	1	86	6	114
2014	MA-04	55	36	3	1	5	0	91	6	58
2014	MA-05	48	39	8	2	3	0	88	5	74
2014	MA-06	68	27	5	0	0	0	95	0	18
2014	MA-07	43	22	9	26	0	0	65	26	12
2011	MA	49	37	8	3	2	0	87	5	372
2011	MA-01	60	40	0	0	0	0	100	0	10
2011	MA-02	64	31	5	0	0	0	95	0	21
2011	MA-03	49	39	8	1	2	1	89	3	110
2011	MA-04	59	27	6	5	3	0	86	8	66
2011	MA-05	37	50	8	5	0	0	87	5	76
2011	MA-06	49	41	7	0	4	0	90	4	32
2011	MA-07	58	24	14	5	0	0	81	5	17
2008	MA	45	40	9	3	2	1	86	5	350
2008	MA-02	68	20	8	0	0	4	92	0	25
2008	MA-03	41	44	9	4	1	1	86	5	97
2008	MA-04	51	37	8	2	2	0	88	4	54
2008	MA-05	43	44	6	3	4	0	87	6	76
2008	MA-06	48	36	15	0	0	0	85	0	35

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	35	28	10	4	3	10	10	79	8	305
2018	MA-01	41	17	9	2	9	13	8	73	15	40
2018	MA-02	46	13	9	0	0	13	20	86	0	31
2018	MA-03	38	18	8	2	1	19	12	82	6	72
2018	MA-04	40	33	9	1	0	10	6	87	2	51
2018	MA-05	21	45	12	6	2	3	12	77	9	64
2017	MA	34	32	9	3	5	7	11	80	10	351
2017	MA-01	38	25	4	0	9	11	14	83	12	26
2017	MA-02	28	33	6	4	0	13	15	85	6	31
2017	MA-03	33	27	7	1	4	13	14	83	7	95
2017	MA-04	37	27	9	2	0	10	15	85	3	51
2017	MA-05	45	31	10	1	3	0	10	84	5	67
2017	MA-06	47	31	6	3	6	0	6	83	10	28
2017	MA-07	67	33	0	0	0	0	0	100	0	11
2014	MA	34	29	12	7	6	5	7	72	14	375
2014	MA-01	31	19	32	5	5	9	0	55	10	22
2014	MA-02	28	18	4	4	9	14	23	73	20	21
2014	MA-03	33	29	10	4	4	8	12	77	10	114
2014	MA-04	31	33	16	7	3	5	6	71	11	58
2014	MA-05	46	28	10	4	3	3	5	82	8	74
2014	MA-06	47	35	9	8	0	0	0	82	8	18
2014	MA-07	28	28	0	9	35	0	0	55	45	12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	28	43	14	7	3	4	1	75	11	305
2018	MA-01	43	32	9	8	0	5	2	82	8	40
2018	MA-02	41	47	6	3	0	3	0	90	3	31
2018	MA-03	24	43	12	9	7	4	0	70	17	72
2018	MA-04	28	35	20	5	3	4	4	69	9	51
2018	MA-05	19	47	17	9	3	5	2	70	12	65
2017	MA	30	45	11	8	3	1	1	77	12	350
2017	MA-01	44	43	9	0	4	0	0	87	4	26
2017	MA-02	45	29	12	7	0	0	6	79	8	31
2017	MA-03	24	45	12	13	3	2	1	71	16	94
2017	MA-04	27	52	6	12	0	2	2	82	13	51
2017	MA-05	35	53	9	0	1	1	0	90	1	67
2017	MA-06	31	49	3	16	0	0	0	80	16	28
2017	MA-07	42	32	20	7	0	0	0	73	7	11
2014	MA	35	40	10	7	4	2	2	77	12	375
2014	MA-01	49	37	0	5	9	0	0	86	14	22
2014	MA-02	43	30	9	13	5	0	0	73	18	21
2014	MA-03	31	42	12	6	3	2	4	78	10	114
2014	MA-04	50	30	11	7	0	1	0	81	7	58
2014	MA-05	25	50	12	9	1	0	3	77	11	74
2014	MA-06	48	38	9	5	0	0	0	86	5	18
2014	MA-07	29	45	14	0	13	0	0	74	13	12
2011	MA	31	41	11	8	3	5	1	76	12	371
2011	MA-01	19	50	20	0	11	0	0	69	11	10
2011	MA-02	45	23	10	9	0	9	4	77	11	22
2011	MA-03	30	36	12	11	1	8	2	73	13	109
2011	MA-04	37	40	15	2	5	1	0	78	6	65
2011	MA-05	24	52	6	8	4	4	1	81	13	77
2011	MA-06	31	42	10	6	3	7	0	79	10	31
2011	MA-07	35	28	11	7	5	14	0	73	14	17
2008	MA	26	41	14	10	4	3	2	71	15	350
2008	MA-02	28	48	4	16	0	0	4	79	17	25
2008	MA-03	19	31	20	15	6	5	2	55	23	97
2008	MA-04	32	42	7	9	2	4	3	80	13	54
2008	MA-05	26	50	10	5	8	0	1	77	13	76
2008	MA-06	43	37	8	8	3	3	0	81	11	35

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	39	41	14	2	2	2	81	5	305
2018	MA-01	43	29	16	5	2	5	76	7	41
2018	MA-02	52	32	9	0	0	7	90	0	31
2018	MA-03	37	48	8	4	3	0	85	7	72
2018	MA-04	38	42	21	0	0	0	79	0	51
2018	MA-05	32	44	15	3	3	3	78	6	64

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	21	26	19	11	8	14	2	55	23	305
2018	MA-01	31	20	14	7	9	19	0	63	20	41
2018	MA-02	24	30	10	0	0	29	7	84	0	30
2018	MA-03	17	28	18	11	8	16	1	55	24	72
2018	MA-04	22	24	25	6	8	12	4	54	16	51
2018	MA-05	13	27	18	18	12	11	0	46	34	65
2017	MA	17	32	16	14	8	12	2	57	25	351
2017	MA-01	21	31	21	0	4	23	0	68	6	26
2017	MA-02	15	41	9	13	0	15	6	71	17	31
2017	MA-03	17	25	23	13	8	13	0	48	25	95
2017	MA-04	17	27	12	19	4	19	2	55	29	51
2017	MA-05	15	25	18	10	10	18	3	52	25	67
2017	MA-06	21	39	16	18	6	0	0	60	25	28
2017	MA-07	36	52	0	0	13	0	0	87	13	11
2014	MA	17	28	18	13	12	11	3	52	28	375
2014	MA-01	26	23	28	0	14	9	0	54	15	22
2014	MA-02	18	20	5	4	14	26	13	61	30	21
2014	MA-03	15	26	14	16	7	16	6	53	30	114
2014	MA-04	18	25	25	16	3	12	2	50	21	58
2014	MA-05	14	27	23	16	14	6	0	43	32	74
2014	MA-06	26	14	23	14	8	14	0	46	26	18
2014	MA-07	6	36	7	9	35	6	0	45	48	12
2011	MA	13	26	17	16	8	16	4	49	30	374
2011	MA-01	9	62	10	9	0	0	10	79	10	10
2011	MA-02	27	28	13	5	0	22	4	75	7	22
2011	MA-03	11	21	15	21	5	23	4	44	36	110
2011	MA-04	14	19	26	14	5	16	6	42	25	66
2011	MA-05	9	27	18	15	13	14	4	43	35	77
2011	MA-06	12	31	13	20	9	12	3	50	34	32
2011	MA-07	23	28	12	7	19	12	0	58	29	17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MA	5	95	306
2018	MA-02	0	100	31
2018	MA-03	7	93	72
2018	MA-06	0	100	19

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	MA	40	17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	MA	60	17

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	MA	0	17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	MA	0	17

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	MA	0	17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	MA	0	17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	MA	28	17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	MA	44	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	MA	41	17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	MA	43	17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	MA	36	17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	MA	36	17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	MA	0	17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	MA	41	17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	MA	30	17

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	MA	41	17

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	MA	53	13

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	MA	43	13

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	MA	0	13

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	MA	0	13

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	MA	0	13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	MA	0	13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	MA	45	13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	MA	0	13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	16	14	11	3	2	44	9	66	11	305
2018	MA-01	22	10	14	5	2	43	5	61	13	41
2018	MA-02	29	7	9	0	0	32	23	80	0	31
2018	MA-03	10	12	14	1	3	51	8	54	10	72
2018	MA-04	16	8	9	2	0	59	6	68	6	50
2018	MA-05	11	19	5	6	3	44	12	70	20	65
2017	MA	16	17	17	5	3	33	9	58	13	351
2017	MA-01	17	16	9	0	9	41	9	65	17	26
2017	MA-02	12	7	18	7	0	37	18	44	16	31
2017	MA-03	12	17	9	3	2	47	10	67	11	95
2017	MA-04	11	15	10	6	0	41	17	63	13	51
2017	MA-05	25	23	10	1	1	33	7	79	5	67
2017	MA-06	21	23	20	0	0	29	6	69	0	28
2017	MA-07	35	39	13	0	0	7	7	85	0	11
2014	MA	14	22	14	5	4	31	10	60	16	375
2014	MA-01	14	14	37	9	0	22	5	38	13	22
2014	MA-02	9	18	0	9	0	51	13	75	25	21
2014	MA-03	11	21	9	2	5	36	15	65	15	114
2014	MA-04	9	23	12	3	1	41	11	66	10	58
2014	MA-05	17	23	12	7	0	31	10	69	11	74
2014	MA-06	16	14	32	0	0	33	5	48	0	18
2014	MA-07	27	31	0	16	26	0	0	57	43	12

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	39	37	11	3	2	7	0	83	6	304
2018	MA-01	50	12	16	2	2	17	0	75	5	41
2018	MA-02	48	26	6	3	0	13	3	89	4	31
2018	MA-03	33	41	10	6	1	8	0	81	8	72
2018	MA-04	37	42	15	0	0	6	0	84	0	50
2018	MA-05	37	47	6	5	3	2	0	86	7	65
2017	MA	37	36	13	2	4	7	0	79	6	349
2017	MA-01	38	26	13	4	4	14	0	75	10	26
2017	MA-02	40	22	12	0	0	23	3	84	0	31
2017	MA-03	37	37	17	1	3	5	0	78	4	94
2017	MA-04	32	48	9	4	0	6	0	86	4	51
2017	MA-05	42	45	6	1	0	6	0	92	2	67
2017	MA-06	50	39	8	0	0	3	0	92	0	28
2017	MA-07	67	20	0	0	13	0	0	87	13	11
2014	MA	33	34	15	5	3	9	1	74	9	375
2014	MA-01	37	9	37	9	0	8	0	50	10	22
2014	MA-02	35	14	8	9	0	33	0	74	14	21
2014	MA-03	31	37	14	3	4	10	1	76	8	114
2014	MA-04	34	43	10	9	0	5	0	80	9	58
2014	MA-05	32	46	16	0	0	6	0	83	0	74
2014	MA-06	40	46	5	0	0	9	0	95	0	18
2014	MA-07	43	7	23	14	13	0	0	50	26	12
2011	MA	41	40	11	3	1	4	0	85	4	375
2011	MA-01	39	40	21	0	0	0	0	79	0	10
2011	MA-02	44	29	5	5	0	17	0	88	6	22
2011	MA-03	44	37	8	2	3	5	0	87	5	110
2011	MA-04	40	41	11	4	0	3	0	84	4	66
2011	MA-05	38	49	9	0	1	4	0	89	1	78
2011	MA-06	52	31	14	0	0	3	0	86	0	32
2011	MA-07	59	24	12	0	0	5	0	88	0	17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MA	2	98	307
2018	MA-01	0	100	41
2018	MA-02	0	100	31
2018	MA-06	0	100	20

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	17	12	13	1	1	47	8	66	6	305
2018	MA-01	22	8	23	0	0	40	8	56	0	41
2018	MA-02	23	7	9	0	0	48	13	77	0	31
2018	MA-03	12	11	13	4	1	51	7	56	13	72
2018	MA-04	19	4	9	0	0	64	4	72	0	51
2018	MA-05	12	19	4	2	3	47	14	77	12	64
2017	MA	18	19	15	2	2	36	8	66	6	351
2017	MA-01	23	9	18	0	4	34	12	59	8	26
2017	MA-02	15	6	22	0	0	41	15	49	0	31
2017	MA-03	11	18	8	3	3	49	7	68	13	95
2017	MA-04	14	17	7	2	0	48	11	77	5	51
2017	MA-05	23	20	6	0	0	43	9	88	0	67
2017	MA-06	31	27	10	7	0	22	3	77	10	28
2017	MA-07	60	21	0	13	0	0	7	86	14	11
2014	MA	15	21	17	3	2	34	8	63	9	374
2014	MA-01	14	13	46	5	0	17	5	35	6	22
2014	MA-02	23	13	0	9	0	42	13	80	20	21
2014	MA-03	10	21	10	0	3	43	13	69	8	114
2014	MA-04	12	21	13	5	0	39	10	65	10	58
2014	MA-05	16	25	12	7	0	32	9	69	11	74
2014	MA-06	29	14	14	0	0	43	0	75	0	18
2014	MA-07	27	25	13	14	0	22	0	66	18	12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	39	37	10	2	2	9	0	85	5	306
2018	MA-01	44	19	16	0	0	22	0	80	0	41
2018	MA-02	49	25	6	0	0	20	0	93	0	31
2018	MA-03	33	40	10	6	1	10	0	81	8	72
2018	MA-04	42	39	12	2	0	6	0	86	2	51
2018	MA-05	37	45	5	3	5	5	0	87	8	65
2017	MA	40	38	11	2	2	7	1	85	3	350
2017	MA-01	41	25	13	4	0	7	9	79	5	26
2017	MA-02	44	28	9	0	0	15	3	89	0	31
2017	MA-03	33	44	9	0	2	11	0	87	2	95
2017	MA-04	39	44	9	5	0	4	0	86	5	51
2017	MA-05	50	38	3	0	0	7	2	97	0	67
2017	MA-06	50	36	3	7	0	3	0	89	7	28
2017	MA-07	73	14	0	0	13	0	0	87	13	11
2014	MA	37	34	14	3	2	10	0	79	5	375
2014	MA-01	37	13	36	9	0	5	0	53	10	22
2014	MA-02	45	12	0	9	0	33	0	86	14	21
2014	MA-03	35	37	11	0	3	12	1	84	4	114
2014	MA-04	34	46	10	5	0	6	0	84	5	58
2014	MA-05	34	40	15	3	0	7	1	80	4	74
2014	MA-06	48	42	5	0	0	5	0	95	0	18
2014	MA-07	43	36	0	14	0	7	0	85	15	12
2011	MA	43	40	9	1	2	5	0	87	3	375
2011	MA-01	49	32	10	0	0	9	0	89	0	10
2011	MA-02	53	20	5	4	0	17	0	89	5	22
2011	MA-03	42	44	9	0	3	3	0	88	3	110
2011	MA-04	48	31	13	0	3	5	0	83	3	66
2011	MA-05	35	51	6	1	1	5	0	91	3	78
2011	MA-06	52	34	3	4	0	7	0	93	4	32
2011	MA-07	58	25	17	0	0	0	0	83	0	17

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	62	22	9	4	3	2	85	6	307
2018	MA-01	59	14	14	2	0	10	81	3	41
2018	MA-02	71	19	3	7	0	0	90	7	31
2018	MA-03	67	22	6	3	1	1	90	4	72
2018	MA-04	77	12	7	4	0	0	89	4	51
2018	MA-05	52	30	11	3	4	0	82	7	65
2017	MA	55	28	9	3	3	1	85	6	351
2017	MA-01	60	35	0	0	4	0	96	4	26
2017	MA-02	76	24	0	0	0	0	100	0	31
2017	MA-03	62	22	9	1	5	2	85	5	95
2017	MA-04	61	29	6	4	0	0	91	4	51
2017	MA-05	63	27	4	3	0	3	93	3	67
2017	MA-06	44	37	20	0	0	0	80	0	28
2017	MA-07	52	42	7	0	0	0	93	0	11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	33	50	12	2	2	1	84	4	306
2018	MA-01	39	31	12	5	7	6	75	12	40
2018	MA-02	49	37	11	0	0	3	89	0	31
2018	MA-03	32	53	11	2	1	0	85	4	72
2018	MA-04	33	50	14	3	0	0	83	3	51
2018	MA-05	26	63	7	3	1	0	89	4	65
2017	MA	22	50	12	7	4	5	76	12	349
2017	MA-01	30	34	18	4	4	9	71	10	26
2017	MA-02	25	33	9	19	3	10	64	25	31
2017	MA-03	13	56	17	4	5	4	72	10	95
2017	MA-04	21	68	2	5	2	2	91	7	51
2017	MA-05	34	48	10	4	1	3	84	6	67
2017	MA-06	29	48	11	0	0	13	88	0	27
2017	MA-07	26	66	8	0	0	0	92	0	10

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	33	48	10	6	3	1	82	9	306
2018	MA-01	44	24	10	9	7	6	72	17	40
2018	MA-02	48	42	7	3	0	0	90	3	31
2018	MA-03	29	52	10	4	4	1	82	8	72
2018	MA-04	32	51	10	7	0	0	83	7	51
2018	MA-05	26	61	9	3	1	0	87	4	65
2017	MA	27	42	14	10	4	2	71	15	351
2017	MA-01	37	29	22	4	4	3	68	9	26
2017	MA-02	41	38	12	4	0	4	83	5	31
2017	MA-03	27	43	11	11	4	4	73	15	95
2017	MA-04	29	44	13	12	0	2	74	12	51
2017	MA-05	25	61	12	1	0	0	86	1	67
2017	MA-06	31	29	13	24	3	0	60	27	28
2017	MA-07	31	55	14	0	0	0	86	0	11

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	41	30	15	4	8	1	1	72	13	302
2018	MA-01	11	28	22	9	27	3	0	40	37	40
2018	MA-02	50	19	7	8	9	3	3	74	19	31
2018	MA-03	41	28	21	1	5	0	3	71	7	70
2018	MA-04	49	24	20	4	3	0	0	73	7	51
2018	MA-05	46	42	7	4	1	0	0	88	5	65
2017	MA	32	29	17	10	10	0	2	62	20	350
2017	MA-01	27	17	16	9	26	0	5	46	37	25
2017	MA-02	38	33	14	12	3	0	0	71	15	31
2017	MA-03	31	31	19	10	7	0	2	64	17	95
2017	MA-04	40	26	20	10	2	0	2	68	12	51
2017	MA-05	38	30	14	9	5	0	4	71	14	67
2017	MA-06	47	36	6	10	0	0	0	83	10	28
2017	MA-07	40	16	23	0	21	0	0	56	21	11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	14	29	30	16	7	1	2	45	24	303
2018	MA-01	13	26	28	9	18	6	0	42	29	41
2018	MA-02	31	24	32	6	0	3	3	59	7	30
2018	MA-03	16	36	25	11	8	0	3	54	20	71
2018	MA-04	13	36	34	14	2	0	2	50	16	51
2018	MA-05	5	24	40	27	3	0	2	29	30	65
2017	MA	22	30	29	12	6	0	1	53	18	351
2017	MA-01	26	22	29	13	9	0	0	49	22	26
2017	MA-02	45	33	18	3	0	0	0	79	3	31
2017	MA-03	24	34	27	10	2	0	2	60	13	95
2017	MA-04	15	32	47	4	2	0	0	47	6	51
2017	MA-05	12	26	40	11	7	0	4	39	19	67
2017	MA-06	15	27	16	23	19	0	0	41	42	28
2017	MA-07	16	37	21	20	7	0	0	53	27	11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	22	35	23	12	5	2	2	59	18	303
2018	MA-01	21	20	27	7	16	6	3	45	25	41
2018	MA-02	37	29	13	5	3	7	7	76	10	31
2018	MA-03	25	45	15	8	4	0	3	71	13	71
2018	MA-04	30	36	22	8	2	0	2	68	10	51
2018	MA-05	11	35	28	22	3	0	2	46	25	65
2017	MA	33	29	23	7	4	0	3	65	11	348
2017	MA-01	32	31	8	14	14	0	0	63	29	24
2017	MA-02	52	24	13	3	4	0	3	78	8	31
2017	MA-03	34	31	22	7	0	0	5	69	8	94
2017	MA-04	28	35	20	10	4	0	4	66	14	51
2017	MA-05	18	33	34	4	3	0	8	55	8	67
2017	MA-06	27	24	36	10	3	0	0	51	13	28
2017	MA-07	46	7	40	0	7	0	0	53	7	11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	20	31	24	11	9	3	3	54	21	303
2018	MA-01	29	23	11	7	16	11	3	60	26	41
2018	MA-02	32	29	18	3	0	7	10	74	4	31
2018	MA-03	22	35	23	8	7	1	4	60	16	71
2018	MA-04	27	35	25	10	4	0	0	62	13	50
2018	MA-05	9	29	33	18	8	0	3	40	26	65
2017	MA	25	26	24	12	10	1	3	53	23	351
2017	MA-01	34	21	9	18	9	7	3	61	29	26
2017	MA-02	39	38	20	0	0	0	3	80	0	31
2017	MA-03	30	23	28	8	7	1	2	55	16	95
2017	MA-04	27	26	25	15	4	0	4	54	20	51
2017	MA-05	16	27	27	14	9	0	7	47	24	67
2017	MA-06	15	19	27	22	17	0	0	34	39	28
2017	MA-07	0	60	7	7	27	0	0	60	33	11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	46	23	14	4	2	2	9	78	7	304
2018	MA-01	63	7	7	5	0	5	13	85	6	41
2018	MA-02	68	22	0	0	0	7	3	100	0	31
2018	MA-03	51	15	13	4	3	0	14	77	8	71
2018	MA-04	46	31	13	2	0	0	8	84	2	51
2018	MA-05	31	36	17	7	2	0	8	73	9	65
2017	MA	47	23	12	5	2	1	11	79	7	350
2017	MA-01	55	23	0	0	0	3	18	100	0	25
2017	MA-02	65	17	9	0	0	3	6	90	0	31
2017	MA-03	43	26	11	5	1	0	14	80	7	95
2017	MA-04	54	23	12	2	0	0	9	84	2	51
2017	MA-05	28	29	23	6	1	0	14	65	8	67
2017	MA-06	24	33	13	23	3	0	3	59	27	28
2017	MA-07	44	23	33	0	0	0	0	67	0	11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	32	35	18	8	4	1	0	69	13	303
2018	MA-01	42	26	20	2	7	3	0	71	9	41
2018	MA-02	49	36	6	3	3	3	0	88	6	31
2018	MA-03	29	40	18	7	4	0	1	70	11	71
2018	MA-04	36	34	20	6	4	0	0	70	10	51
2018	MA-05	19	41	24	13	3	0	0	60	16	65
2017	MA	32	36	19	8	4	0	1	69	12	351
2017	MA-01	26	53	16	4	0	0	0	79	4	26
2017	MA-02	39	29	23	6	3	0	0	68	9	31
2017	MA-03	32	29	20	9	10	0	0	61	19	95
2017	MA-04	36	41	18	6	0	0	0	77	6	51
2017	MA-05	27	40	23	4	1	0	5	70	6	67
2017	MA-06	31	37	13	16	3	0	0	68	19	28
2017	MA-07	33	40	20	7	0	0	0	73	7	11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	32	39	15	8	3	2	2	74	11	306
2018	MA-01	32	32	14	10	5	9	0	69	16	41
2018	MA-02	39	38	13	3	0	3	3	82	4	31
2018	MA-03	33	39	16	7	1	0	4	75	9	72
2018	MA-04	38	37	14	8	1	0	2	77	10	51
2018	MA-05	23	51	14	10	3	0	0	74	13	65
2017	MA	36	32	19	7	3	0	2	70	11	350
2017	MA-01	35	34	18	13	0	0	0	69	13	26
2017	MA-02	58	26	14	0	0	0	3	86	0	31
2017	MA-03	31	41	15	6	5	0	1	73	12	95
2017	MA-04	30	35	25	6	0	0	4	68	6	51
2017	MA-05	36	36	14	7	3	0	4	75	10	67
2017	MA-06	30	44	23	3	0	0	0	73	3	27
2017	MA-07	51	23	7	13	7	0	0	73	20	11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	25	31	26	10	5	2	2	58	15	304
2018	MA-01	27	29	14	10	11	6	3	61	23	41
2018	MA-02	49	19	15	7	0	7	3	76	7	31
2018	MA-03	33	33	22	4	6	0	3	67	10	72
2018	MA-04	22	30	33	12	1	0	2	53	13	51
2018	MA-05	14	43	20	18	3	0	2	58	22	63
2017	MA	30	34	18	13	3	1	1	65	17	351
2017	MA-01	40	35	9	16	0	0	0	75	16	26
2017	MA-02	53	27	13	3	0	0	3	83	3	31
2017	MA-03	34	35	16	9	4	1	1	70	14	95
2017	MA-04	21	42	22	15	0	0	0	63	15	51
2017	MA-05	25	40	22	4	4	0	5	68	9	67
2017	MA-06	18	25	27	30	0	0	0	43	30	28
2017	MA-07	30	37	0	20	14	0	0	67	33	11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	31	34	22	6	5	1	1	67	11	305
2018	MA-01	43	22	12	5	12	6	0	69	18	41
2018	MA-02	42	18	23	10	0	3	3	64	11	31
2018	MA-03	33	38	21	3	1	0	4	74	4	72
2018	MA-04	40	24	32	2	3	0	0	63	5	51
2018	MA-05	20	53	10	13	3	0	0	73	16	64
2017	MA	36	34	16	9	3	0	2	72	12	350
2017	MA-01	36	36	19	9	0	0	0	72	9	26
2017	MA-02	59	23	3	9	0	0	6	87	10	31
2017	MA-03	35	36	18	6	2	0	3	73	8	94
2017	MA-04	43	31	11	13	0	0	2	75	13	51
2017	MA-05	31	37	18	7	1	0	5	72	9	67
2017	MA-06	31	46	10	10	3	0	0	77	14	28
2017	MA-07	47	20	14	13	7	0	0	67	20	11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	30	34	19	11	2	1	2	67	14	303
2018	MA-01	32	27	11	14	5	6	5	66	21	41
2018	MA-02	29	48	13	4	0	4	4	83	4	29
2018	MA-03	35	33	19	7	3	0	3	70	10	72
2018	MA-04	35	30	26	8	1	0	0	65	10	51
2018	MA-05	24	39	19	15	0	0	2	65	16	64
2017	MA	37	34	18	6	1	1	2	73	8	347
2017	MA-01	33	54	4	9	0	0	0	87	9	26
2017	MA-02	45	39	12	3	0	0	0	85	3	31
2017	MA-03	34	37	13	9	1	2	4	76	11	93
2017	MA-04	33	36	16	11	2	2	0	70	14	50
2017	MA-05	45	23	21	3	1	0	7	73	5	67
2017	MA-06	21	36	23	13	6	0	0	58	19	28
2017	MA-07	28	39	33	0	0	0	0	67	0	11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	50	25	12	6	3	1	3	78	9	305
2018	MA-01	52	19	9	8	5	3	5	77	13	41
2018	MA-02	52	26	16	0	0	3	3	83	0	31
2018	MA-03	56	21	11	4	3	0	6	82	7	72
2018	MA-04	41	32	15	12	0	0	0	73	12	51
2018	MA-05	42	30	12	8	6	0	2	73	15	65
2017	MA	51	26	13	4	5	0	1	78	9	351
2017	MA-01	50	25	18	0	4	0	3	77	5	26
2017	MA-02	46	38	13	0	0	0	3	86	0	31
2017	MA-03	44	31	17	5	2	0	1	76	8	95
2017	MA-04	53	22	19	2	5	0	0	75	6	51
2017	MA-05	65	16	7	3	6	0	4	84	9	67
2017	MA-06	68	22	3	7	0	0	0	90	7	28
2017	MA-07	73	7	14	7	0	0	0	79	7	11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	75	8	5	1	1	2	8	92	3	305
2018	MA-01	74	5	7	7	0	5	3	85	7	41
2018	MA-02	83	7	0	0	0	3	7	100	0	31
2018	MA-03	81	4	4	0	4	0	7	91	4	72
2018	MA-04	75	7	6	2	0	0	10	92	2	51
2018	MA-05	64	14	7	1	2	0	12	89	3	64

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	79	8	3	2	2	1	5	94	3	304
2018	MA-01	80	7	2	2	0	3	5	95	2	41
2018	MA-02	87	7	0	0	0	3	3	100	0	31
2018	MA-03	75	8	3	4	1	0	8	91	6	72
2018	MA-04	81	10	2	0	0	3	4	98	0	51
2018	MA-05	77	9	5	0	3	0	6	91	3	65
2017	MA	78	11	3	1	2	0	4	94	3	351
2017	MA-01	71	16	4	0	0	4	4	95	0	26
2017	MA-02	84	4	3	0	3	0	6	94	3	31
2017	MA-03	73	10	4	3	2	0	7	90	5	95
2017	MA-04	79	17	2	0	0	0	2	98	0	51
2017	MA-05	82	7	1	1	1	0	7	95	3	67
2017	MA-06	94	6	0	0	0	0	0	100	0	28
2017	MA-07	80	20	0	0	0	0	0	100	0	11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	64	21	9	2	1	1	3	88	3	307
2018	MA-01	75	11	5	0	0	6	3	95	0	41
2018	MA-02	74	19	3	0	0	3	0	97	0	31
2018	MA-03	58	21	13	1	0	0	7	85	1	72
2018	MA-04	75	10	10	4	0	0	2	87	4	51
2018	MA-05	54	29	11	3	2	0	0	84	5	65
2017	MA	66	19	7	2	1	0	3	88	4	351
2017	MA-01	74	18	4	0	0	4	0	95	0	26
2017	MA-02	74	14	3	6	0	0	3	91	6	31
2017	MA-03	70	16	2	2	4	0	6	92	6	95
2017	MA-04	62	24	8	2	0	0	4	90	2	51
2017	MA-05	63	20	6	3	1	0	7	89	5	67
2017	MA-06	68	25	7	0	0	0	0	93	0	28
2017	MA-07	67	7	27	0	0	0	0	73	0	11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	66	15	9	3	4	1	2	84	7	305
2018	MA-01	69	12	7	0	2	6	3	90	3	39
2018	MA-02	77	10	3	3	3	3	0	90	7	31
2018	MA-03	58	18	11	4	1	0	7	82	6	72
2018	MA-04	77	12	9	0	1	0	0	90	1	51
2018	MA-05	63	16	12	3	7	0	0	78	10	65
2017	MA	67	16	7	2	3	0	4	87	6	350
2017	MA-01	72	9	9	5	0	5	0	86	5	25
2017	MA-02	80	8	3	0	6	0	3	91	6	31
2017	MA-03	68	15	3	2	5	0	7	89	8	95
2017	MA-04	72	19	4	0	0	0	6	96	0	51
2017	MA-05	72	11	3	6	1	0	7	89	8	67
2017	MA-06	66	27	7	0	0	0	0	93	0	28
2017	MA-07	64	29	7	0	0	0	0	93	0	11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	56	12	4	2	1	1	24	91	4	304
2018	MA-01	50	2	0	0	0	6	42	100	0	40
2018	MA-02	62	3	0	0	0	3	32	100	0	31
2018	MA-03	53	4	3	0	0	0	40	95	0	71
2018	MA-04	58	4	4	2	0	0	31	91	3	50
2018	MA-05	55	28	6	6	2	1	2	85	9	65
2017	MA	57	13	4	2	1	0	23	91	3	350
2017	MA-01	56	9	0	0	0	0	36	100	0	26
2017	MA-02	75	0	0	3	0	0	22	96	4	30
2017	MA-03	55	3	1	3	0	0	37	93	5	95
2017	MA-04	58	13	4	2	0	0	23	93	2	51
2017	MA-05	55	23	9	1	1	0	11	87	3	67
2017	MA-06	52	30	3	3	6	0	6	86	10	28
2017	MA-07	67	7	27	0	0	0	0	73	0	11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	70	15	4	1	1	1	8	94	2	306
2018	MA-01	62	16	5	2	5	6	5	87	8	41
2018	MA-02	87	6	0	0	0	3	3	100	0	31
2018	MA-03	63	11	7	1	0	0	18	90	2	71
2018	MA-04	82	14	2	0	0	0	2	98	0	51
2018	MA-05	68	22	2	0	0	0	8	97	0	65
2017	MA	68	18	4	2	0	0	9	94	2	346
2017	MA-01	59	32	9	0	0	0	0	91	0	25
2017	MA-02	76	11	0	3	0	0	10	96	4	30
2017	MA-03	68	13	1	1	0	0	17	97	1	95
2017	MA-04	66	21	0	0	3	0	10	97	3	50
2017	MA-05	69	17	7	0	0	0	7	92	0	67
2017	MA-06	68	18	7	0	0	0	6	92	0	27
2017	MA-07	93	7	0	0	0	0	0	100	0	11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	76	12	4	3	1	1	3	92	4	307
2018	MA-01	53	20	7	8	8	3	2	76	17	41
2018	MA-02	84	6	3	0	0	3	3	96	0	31
2018	MA-03	73	8	8	2	1	0	7	87	4	72
2018	MA-04	73	20	1	0	1	0	4	97	2	51
2018	MA-05	89	9	0	2	0	0	0	98	2	65
2017	MA	75	16	2	1	1	1	5	96	2	349
2017	MA-01	69	19	7	0	0	4	0	92	0	26
2017	MA-02	83	10	3	3	0	0	0	94	3	31
2017	MA-03	72	16	2	0	1	0	9	97	1	95
2017	MA-04	72	21	0	0	0	2	6	100	0	51
2017	MA-05	81	9	0	3	0	0	8	97	3	67
2017	MA-06	76	11	3	0	0	0	10	96	0	26
2017	MA-07	100	0	0	0	0	0	0	100	0	11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	50	30	10	4	1	1	3	83	6	306
2018	MA-01	47	26	11	2	2	8	3	82	5	41
2018	MA-02	55	26	10	6	0	3	0	84	6	31
2018	MA-03	46	25	14	8	1	0	6	75	10	72
2018	MA-04	46	35	11	6	0	0	2	83	6	51
2018	MA-05	50	40	8	0	2	0	0	90	2	65
2017	MA	50	31	13	3	1	0	3	83	4	350
2017	MA-01	34	46	16	0	0	0	4	83	0	26
2017	MA-02	62	19	12	6	0	0	0	82	6	31
2017	MA-03	44	26	18	5	5	0	3	72	10	95
2017	MA-04	42	42	16	0	0	0	0	84	0	50
2017	MA-05	59	24	7	3	0	0	7	89	3	67
2017	MA-06	55	36	3	3	0	3	0	93	3	28
2017	MA-07	71	22	7	0	0	0	0	93	0	11

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	23	34	30	9	3	1	0	58	12	305
2018	MA-01	23	29	31	5	7	6	0	55	12	41
2018	MA-02	28	43	26	3	0	0	0	71	3	30
2018	MA-03	26	39	20	11	3	0	0	66	14	72
2018	MA-04	36	33	24	8	0	0	0	68	8	51
2018	MA-05	14	29	47	8	3	0	0	43	10	64
2017	MA	17	41	32	7	3	0	1	59	9	350
2017	MA-01	17	36	38	4	4	0	0	53	9	26
2017	MA-02	31	45	25	0	0	0	0	75	0	31
2017	MA-03	12	51	23	10	2	0	2	64	13	94
2017	MA-04	17	48	31	4	0	0	0	65	4	51
2017	MA-05	15	27	44	9	1	0	4	44	10	67
2017	MA-06	15	40	26	10	10	0	0	55	19	28
2017	MA-07	9	44	40	7	0	0	0	53	7	11

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	5	13	35	32	14	0	0	47	18	305
2018	MA-01	5	29	27	23	13	3	0	37	35	40
2018	MA-02	0	13	26	35	23	0	3	60	14	31
2018	MA-03	7	7	36	35	15	0	0	50	14	72
2018	MA-04	3	16	38	25	18	0	0	43	19	50
2018	MA-05	6	9	42	35	8	0	0	43	15	65
2017	MA	4	11	35	29	19	0	1	49	16	348
2017	MA-01	4	9	35	21	31	0	0	52	13	26
2017	MA-02	6	0	38	31	24	0	0	56	6	31
2017	MA-03	4	17	34	26	19	0	0	45	21	95
2017	MA-04	2	13	24	39	21	0	2	61	15	51
2017	MA-05	0	11	43	27	15	0	4	44	12	67
2017	MA-06	6	20	29	24	21	0	0	45	26	28

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	43	33	11	5	3	4	45	55	307
2018	MA-01	22	14	29	12	14	9	25	75	41
2018	MA-02	67	9	3	5	3	13	77	23	31
2018	MA-03	50	35	7	2	1	4	52	48	72
2018	MA-04	38	42	12	5	3	0	38	62	51
2018	MA-05	45	42	8	2	1	2	46	54	65
2017	MA	40	29	11	5	7	6	43	57	351
2017	MA-01	27	36	4	12	13	7	30	70	26
2017	MA-02	52	29	7	6	3	3	53	47	31
2017	MA-03	46	29	10	2	3	9	51	49	95
2017	MA-04	40	32	6	6	4	11	45	55	51
2017	MA-05	41	34	10	7	4	4	43	57	67
2017	MA-06	59	27	11	0	0	3	60	40	28
2017	MA-07	33	31	23	0	13	0	33	67	11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	MA	15	166
2018	MA-01	21	30
2018	MA-03	8	33
2018	MA-04	9	32
2018	MA-05	14	35
2017	MA	13	173
2017	MA-01	25	16
2017	MA-02	30	14
2017	MA-03	7	41
2017	MA-04	7	24
2017	MA-05	13	34
2017	MA-06	22	10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	MA	38	166
2018	MA-01	37	30
2018	MA-03	39	33
2018	MA-04	46	32
2018	MA-05	44	35
2017	MA	28	173
2017	MA-01	12	16
2017	MA-02	34	14
2017	MA-03	24	41
2017	MA-04	35	24
2017	MA-05	42	34
2017	MA-06	28	10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	MA	18	166
2018	MA-01	24	30
2018	MA-03	18	33
2018	MA-04	15	32
2018	MA-05	11	35
2017	MA	10	173
2017	MA-01	14	16
2017	MA-02	13	14
2017	MA-03	7	41
2017	MA-04	13	24
2017	MA-05	13	34
2017	MA-06	17	10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	MA	13	166
2018	MA-01	10	30
2018	MA-03	3	33
2018	MA-04	18	32
2018	MA-05	14	35
2017	MA	27	173
2017	MA-01	20	16
2017	MA-02	6	14
2017	MA-03	21	41
2017	MA-04	15	24
2017	MA-05	23	34
2017	MA-06	8	10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	MA	8	166
2018	MA-01	13	30
2018	MA-03	9	33
2018	MA-04	6	32
2018	MA-05	11	35
2017	MA	4	173
2017	MA-01	0	16
2017	MA-02	7	14
2017	MA-03	7	41
2017	MA-04	4	24
2017	MA-05	11	34
2017	MA-06	0	10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	MA	36	166
2018	MA-01	36	30
2018	MA-03	43	33
2018	MA-04	46	32
2018	MA-05	19	35

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	MA	34	166
2018	MA-01	51	30
2018	MA-03	33	33
2018	MA-04	32	32
2018	MA-05	28	35
2017	MA	50	173
2017	MA-01	50	16
2017	MA-02	53	14
2017	MA-03	55	41
2017	MA-04	60	24
2017	MA-05	43	34
2017	MA-06	42	10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	MA	11	56	18	5	3	7	158
2018	MA-01	4	44	18	7	12	15	27
2018	MA-03	9	67	18	3	0	2	32
2018	MA-04	10	57	25	8	0	0	32
2018	MA-05	12	55	12	6	3	10	32
2017	MA	16	55	11	5	2	12	171
2017	MA-01	7	71	7	0	7	7	15
2017	MA-02	20	64	10	0	0	6	14
2017	MA-03	27	61	7	0	0	5	41
2017	MA-04	8	68	8	8	4	5	24
2017	MA-05	16	60	5	7	3	10	35

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	MA	61	39	165
2018	MA-01	10	90	30
2018	MA-03	83	17	33
2018	MA-04	74	26	32
2018	MA-05	79	21	35

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	64	11	6	3	3	2	11	86	7	305
2018	MA-01	51	9	2	5	10	6	17	78	19	41
2018	MA-02	72	6	0	3	3	7	10	93	7	31
2018	MA-03	58	12	12	1	1	1	14	82	3	72
2018	MA-04	71	12	4	7	0	0	6	89	8	50
2018	MA-05	68	10	9	2	1	0	9	86	4	64

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	23	27	15	11	13	1	9	56	27	166
2018	MA-01	10	27	3	23	33	0	3	39	58	30
2018	MA-03	21	29	18	11	8	0	12	57	22	33
2018	MA-04	32	26	12	3	11	3	13	69	17	32
2018	MA-05	20	34	22	8	8	0	9	59	17	35
2017	MA	14	26	16	15	13	4	11	48	33	176
2017	MA-01	10	36	20	7	20	7	0	49	29	16
2017	MA-02	14	23	7	20	16	7	14	46	46	14
2017	MA-03	12	25	14	21	7	5	16	47	36	42
2017	MA-04	8	27	19	9	17	4	16	44	33	24
2017	MA-05	20	24	13	13	7	5	18	57	26	35
2017	MA-06	30	24	0	29	0	0	17	66	34	10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	MA	10	16	14	10	18	3	29	39	41	166
2018	MA-01	0	10	7	20	51	0	13	11	81	30
2018	MA-03	9	26	15	5	8	0	36	55	21	33
2018	MA-04	19	13	6	9	14	10	29	52	37	32
2018	MA-05	9	11	20	11	8	3	39	34	32	35
2017	MA	8	11	14	15	20	7	24	28	52	176
2017	MA-01	5	23	7	7	40	7	12	34	58	16
2017	MA-02	7	16	7	14	16	14	27	39	50	14
2017	MA-03	7	7	9	16	19	9	32	24	60	42
2017	MA-04	0	12	8	17	21	12	31	21	66	24
2017	MA-05	8	3	20	13	7	10	40	21	39	35
2017	MA-06	14	17	8	20	16	0	25	41	48	10

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - MA

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation