2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - LS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	43	38	9	6	4	0	0	81	10	177
2018	LS-02	40	36	10	8	5	1	0	77	13	84
2018	LS-03	47	40	6	7	0	0	0	88	7	66
2018	LS-04	52	7	25	0	16	0	0	59	16	11
2017	LS	47	40	5	6	2	0	0	86	8	181
2017	LS-02	44	42	5	8	1	0	0	87	9	96
2017	LS-03	46	39	5	6	4	0	0	84	11	57
2017	LS-04	55	37	8	0	0	0	0	92	0	11
2014	LS	35	41	6	15	3	0	0	76	18	205
2014	LS-02	38	40	7	11	4	0	0	78	15	106
2014	LS-03	32	44	8	13	3	0	0	76	16	62
2014	LS-04	47	44	0	4	0	0	4	95	5	18
2011	LS	33	47	8	8	4	0	0	80	12	378
2011	LS-01	30	48	0	15	7	0	0	78	22	15
2011	LS-02	34	46	10	6	4	0	0	80	10	163
2011	LS-03	36	48	5	7	5	0	0	84	11	132
2011	LS-04	22	53	12	11	2	0	0	75	13	43
2011	LS-05	38	24	19	16	4	0	0	61	19	19
2008	LS	41	40	7	6	5	0	0	81	11	347
2008	LS-02	44	40	7	6	4	0	0	83	10	138
2008	LS-03	38	43	9	4	7	0	0	81	10	121
2008	LS-04	43	38	12	5	2	0	0	81	7	40
2008	LS-05	43	40	0	8	9	0	0	83	17	23

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	32	39	10	11	9	71	20	178
2018	LS-02	36	33	16	7	8	69	16	85
2018	LS-03	32	40	7	14	7	73	21	66
2018	LS-04	13	50	0	26	10	63	37	11
2017	LS	39	34	9	11	7	73	18	180
2017	LS-02	36	36	10	11	7	72	18	97
2017	LS-03	41	38	5	11	4	79	16	55
2017	LS-04	43	24	0	33	0	67	33	11

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	53	34	10	2	1	0	0	87	3	177
2018	LS-02	55	30	14	0	1	0	0	85	1	84
2018	LS-03	56	33	6	5	0	0	0	89	5	66
2018	LS-04	52	32	16	0	0	0	0	84	0	11
2017	LS	61	32	4	3	1	0	0	93	4	182
2017	LS-02	59	33	3	3	1	0	0	93	4	97
2017	LS-03	59	31	6	4	0	0	0	90	4	57
2017	LS-04	68	24	0	8	0	0	0	92	8	11
2014	LS	56	33	6	4	1	0	0	89	5	205
2014	LS-02	54	33	10	2	1	0	0	87	3	106
2014	LS-03	62	24	3	8	3	1	0	87	11	62
2014	LS-04	69	26	0	0	0	0	4	100	0	18
2011	LS	58	32	6	3	0	0	1	91	3	375
2011	LS-01	63	29	8	0	0	0	0	92	0	15
2011	LS-02	53	37	7	2	1	0	0	90	3	162
2011	LS-03	63	28	5	3	0	0	1	92	3	130
2011	LS-04	57	39	0	4	0	0	0	96	4	43
2011	LS-05	55	22	12	11	0	0	0	77	11	19

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	39	43	8	8	2	0	82	10	178
2018	LS-02	45	36	9	5	4	0	82	10	85
2018	LS-03	37	49	6	8	0	0	86	8	66
2018	LS-04	37	30	17	16	0	0	67	16	11
2017	LS	51	34	7	6	3	0	84	9	182
2017	LS-02	48	35	7	6	4	0	83	10	97
2017	LS-03	51	37	6	4	2	0	88	6	57
2017	LS-04	60	32	8	0	0	0	92	0	11
2014	LS	44	30	11	13	1	0	74	15	205
2014	LS-02	39	39	15	7	0	0	78	7	106
2014	LS-03	45	25	12	13	4	0	70	17	62
2014	LS-04	74	13	4	4	0	4	91	5	18
2011	LS	40	44	6	8	1	0	84	10	378
2011	LS-01	45	27	7	21	0	0	72	21	15
2011	LS-02	40	43	7	8	1	0	83	10	163
2011	LS-03	40	48	4	7	1	0	88	8	132
2011	LS-04	37	47	6	8	3	0	84	11	43
2011	LS-05	38	35	12	11	4	0	73	15	19
2008	LS	44	41	4	8	3	0	85	11	349
2008	LS-02	41	45	4	8	3	0	86	10	139
2008	LS-03	44	41	5	7	3	0	85	10	122
2008	LS-04	55	37	5	2	0	0	92	2	40
2008	LS-05	55	33	4	0	9	0	87	9	23

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	33	36	15	7	7	1	0	70	14	177
2018	LS-02	34	36	16	9	4	2	0	71	12	85
2018	LS-03	30	38	16	8	8	0	0	68	16	66
2018	LS-04	33	26	25	0	16	0	0	59	16	11
2017	LS	35	36	13	7	6	1	1	73	14	182
2017	LS-02	30	39	18	4	8	1	0	69	13	97
2017	LS-03	39	40	6	9	6	0	0	79	15	57
2017	LS-04	30	45	9	17	0	0	0	75	17	11
2014	LS	30	23	21	15	10	1	0	54	25	205
2014	LS-02	24	29	23	18	6	1	0	53	24	106
2014	LS-03	37	17	25	14	6	1	0	55	20	62
2014	LS-04	44	38	0	9	9	0	0	82	18	18
2011	LS	24	33	16	15	11	0	0	57	27	376
2011	LS-01	37	15	27	6	14	0	0	53	20	15
2011	LS-02	22	35	20	13	9	1	0	57	22	163
2011	LS-03	24	35	15	16	11	0	0	58	27	132
2011	LS-04	22	31	9	19	19	0	0	53	38	42
2011	LS-05	31	18	11	28	12	0	0	49	40	19

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	35	42	9	8	6	1	0	77	14	176
2018	LS-02	40	36	10	10	2	2	0	78	12	85
2018	LS-03	29	47	7	8	8	0	0	77	16	65
2018	LS-04	26	33	25	0	16	0	0	59	16	11
2017	LS	34	39	13	8	5	1	1	74	13	182
2017	LS-02	30	39	17	6	8	1	0	69	14	97
2017	LS-03	37	47	5	11	2	0	0	83	12	57
2017	LS-04	17	58	18	8	0	0	0	75	8	11
2014	LS	32	28	19	11	10	0	0	60	21	205
2014	LS-02	25	34	22	14	6	0	0	59	19	106
2014	LS-03	40	20	26	10	4	0	0	60	14	62
2014	LS-04	44	38	0	4	9	0	4	86	14	18
2011	LS	23	35	12	17	12	0	0	58	30	377
2011	LS-01	41	15	23	6	15	0	0	56	22	14
2011	LS-02	20	39	12	17	12	1	0	59	29	163
2011	LS-03	23	38	12	16	12	0	0	60	28	132
2011	LS-04	26	27	12	19	17	0	0	52	36	43
2011	LS-05	14	24	17	40	4	0	0	39	44	19
2008	LS	32	36	11	13	7	0	0	69	20	350
2008	LS-02	28	41	13	12	5	1	0	70	18	140
2008	LS-03	32	40	10	10	7	0	0	73	17	122
2008	LS-04	53	17	13	12	5	0	0	70	17	40
2008	LS-05	34	16	9	34	4	4	0	52	39	23

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	33	34	12	8	8	4	1	70	17	177
2018	LS-02	32	37	7	10	5	7	1	75	17	85
2018	LS-03	31	32	21	7	6	1	1	65	13	66
2018	LS-04	42	25	7	0	26	0	0	67	26	11
2017	LS	34	28	18	7	9	4	0	65	16	182
2017	LS-02	28	26	19	9	12	5	1	58	22	97
2017	LS-03	39	32	17	6	5	2	0	72	11	57
2017	LS-04	38	37	17	9	0	0	0	75	9	11
2014	LS	33	22	14	13	13	4	1	58	27	205
2014	LS-02	27	28	16	16	6	5	2	59	24	106
2014	LS-03	36	22	14	12	11	4	1	61	24	62
2014	LS-04	69	9	9	4	9	0	0	78	13	18
2011	LS	22	25	21	16	10	4	2	50	28	378
2011	LS-01	24	7	30	26	7	0	6	33	35	15
2011	LS-02	18	30	16	16	11	7	2	52	30	163
2011	LS-03	24	23	24	15	9	3	3	50	25	132
2011	LS-04	22	26	23	14	12	2	2	49	27	43
2011	LS-05	27	14	30	15	9	4	0	44	25	19
2008	LS	28	27	11	14	12	7	2	59	28	349
2008	LS-02	26	27	9	14	13	9	1	60	30	139
2008	LS-03	27	33	14	13	9	3	0	62	23	122
2008	LS-04	40	21	14	10	12	2	0	62	23	40
2008	LS-05	34	4	8	8	22	15	10	50	40	23

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	54	25	10	4	5	1	0	80	10	176
2018	LS-02	60	26	3	7	3	1	0	87	10	83
2018	LS-03	51	25	17	1	5	1	0	76	7	66
2018	LS-04	26	30	33	10	0	0	0	56	10	11
2017	LS	58	26	6	4	3	2	1	87	7	181
2017	LS-02	53	29	10	4	1	2	0	84	5	96
2017	LS-03	67	20	0	6	2	2	2	91	9	57
2017	LS-04	45	30	9	0	15	0	0	76	15	11
2014	LS	45	34	11	2	3	4	0	83	5	205
2014	LS-02	47	34	11	2	4	2	0	83	6	106
2014	LS-03	45	25	19	3	3	6	0	74	6	62
2014	LS-04	77	14	4	4	0	0	0	91	4	18
2011	LS	42	32	12	7	5	2	1	76	12	377
2011	LS-01	32	32	21	15	0	0	0	64	15	15
2011	LS-02	44	30	10	9	4	2	1	77	13	162
2011	LS-03	39	35	11	6	5	3	1	77	11	132
2011	LS-04	43	34	11	4	8	0	0	77	11	43
2011	LS-05	34	27	31	4	4	0	0	61	8	19
2008	LS	52	27	9	6	4	1	0	80	11	350
2008	LS-02	51	29	9	7	2	1	0	81	10	140
2008	LS-03	57	25	4	7	4	2	0	84	12	122
2008	LS-04	50	22	20	2	2	0	3	75	5	40
2008	LS-05	58	30	0	0	12	0	0	88	12	23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	48	33	10	5	4	0	0	81	9	175
2018	LS-02	49	35	9	5	2	0	0	84	7	82
2018	LS-03	50	29	13	4	4	0	0	79	8	66
2018	LS-04	26	41	17	16	0	0	0	67	16	11
2017	LS	45	35	5	10	3	1	0	81	13	182
2017	LS-02	41	35	7	13	2	3	0	78	15	97
2017	LS-03	55	33	1	8	2	0	0	88	10	57
2017	LS-04	27	58	0	8	8	0	0	85	15	11
2014	LS	46	32	11	4	3	2	1	81	8	205
2014	LS-02	47	33	9	7	3	1	0	81	10	106
2014	LS-03	48	32	4	3	6	4	3	86	9	62
2014	LS-04	73	23	0	0	4	0	0	96	4	18
2011	LS	36	36	9	13	5	0	1	72	18	376
2011	LS-01	43	40	0	17	0	0	0	83	17	14
2011	LS-02	39	32	10	15	4	0	1	71	19	162
2011	LS-03	34	41	8	10	5	1	1	76	15	132
2011	LS-04	32	34	8	17	10	0	0	65	26	43
2011	LS-05	24	33	21	18	4	0	0	57	22	19
2008	LS	45	29	9	12	5	1	0	74	17	350
2008	LS-02	43	31	10	13	2	1	0	75	15	140
2008	LS-03	50	28	7	8	8	0	0	77	16	122
2008	LS-04	40	33	10	9	4	0	3	75	14	40
2008	LS-05	59	20	0	13	8	0	0	79	21	23

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	51	25	11	7	6	0	76	13	176
2018	LS-02	57	20	7	11	5	0	77	16	83
2018	LS-03	47	30	11	5	7	0	77	12	66
2018	LS-04	26	48	26	0	0	0	74	0	11
2017	LS	52	29	9	6	5	0	81	10	181
2017	LS-02	49	29	12	7	3	0	78	10	97
2017	LS-03	56	31	4	1	7	0	88	8	56
2017	LS-04	45	40	0	8	8	0	85	15	11
2014	LS	48	27	14	8	3	1	75	11	205
2014	LS-02	47	28	10	11	4	0	75	15	106
2014	LS-03	49	25	11	10	3	3	76	13	62
2014	LS-04	73	23	0	0	4	0	96	4	18

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	33	23	24	4	5	11	0	63	10	177
2018	LS-02	34	20	22	4	5	15	0	63	11	85
2018	LS-03	31	27	26	4	2	10	0	63	8	66
2018	LS-04	52	8	28	0	11	0	0	61	11	10
2017	LS	28	29	14	9	2	18	0	70	13	182
2017	LS-02	23	27	15	12	2	21	0	63	18	97
2017	LS-03	32	30	13	5	2	19	0	76	8	57
2017	LS-04	34	34	16	9	0	8	0	73	10	11
2014	LS	26	22	18	6	11	17	0	58	20	204
2014	LS-02	20	25	21	6	7	20	0	57	17	106
2014	LS-03	35	17	18	6	6	19	0	64	14	62
2014	LS-04	42	36	4	9	4	4	0	82	14	18
2011	LS	19	27	19	10	10	15	1	54	24	375
2011	LS-01	26	21	23	21	0	9	0	52	23	14
2011	LS-02	13	22	22	11	8	23	1	46	25	162
2011	LS-03	23	30	14	7	12	13	1	62	22	131
2011	LS-04	24	30	15	10	13	5	3	59	24	43
2011	LS-05	8	39	28	21	4	0	0	47	25	19

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	23	36	17	10	12	1	0	60	23	176
2018	LS-02	26	31	20	8	12	3	0	59	21	85
2018	LS-03	19	43	14	16	8	0	0	61	25	65
2018	LS-04	35	21	7	0	37	0	0	56	37	11
2017	LS	21	31	21	18	5	4	0	55	23	182
2017	LS-02	16	29	22	24	6	3	0	47	30	97
2017	LS-03	17	39	23	12	3	5	0	60	16	57
2017	LS-04	41	16	18	18	0	8	0	62	19	11
2014	LS	22	25	22	12	15	5	0	49	28	205
2014	LS-02	18	24	22	18	12	6	0	45	32	106
2014	LS-03	25	23	29	6	10	7	0	53	17	62
2014	LS-04	32	41	14	4	4	4	0	76	9	18
2011	LS	11	28	21	16	20	4	0	41	37	377
2011	LS-01	11	13	22	33	7	14	0	28	47	15
2011	LS-02	10	24	23	18	20	4	0	36	40	162
2011	LS-03	12	33	20	11	22	1	1	45	34	132
2011	LS-04	13	32	16	12	21	6	0	48	35	43
2011	LS-05	4	33	19	32	13	0	0	37	45	19
2008	LS	19	37	10	16	13	4	0	59	30	350
2008	LS-02	17	39	12	16	10	5	1	60	28	140
2008	LS-03	17	41	6	14	18	4	0	60	33	122
2008	LS-04	32	31	13	14	9	0	0	63	24	40
2008	LS-05	13	29	12	32	9	5	0	44	43	23

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	20	25	25	12	12	6	0	48	26	177
2018	LS-02	20	22	28	9	11	10	0	47	22	84
2018	LS-03	19	26	23	18	11	2	0	47	30	66
2018	LS-04	6	36	14	17	26	0	0	42	44	11
2017	LS	16	24	21	21	7	12	0	45	32	182
2017	LS-02	15	15	22	27	6	15	0	35	39	97
2017	LS-03	10	30	23	14	11	11	0	45	29	57
2017	LS-04	26	23	17	26	0	8	0	53	28	11
2014	LS	15	23	19	17	15	10	0	43	36	205
2014	LS-02	10	22	18	24	14	12	0	36	43	106
2014	LS-03	20	21	31	13	7	8	0	44	22	62
2014	LS-04	16	62	4	9	4	4	0	82	14	18
2011	LS	6	25	23	20	18	8	1	34	41	378
2011	LS-01	5	19	29	25	14	8	0	26	43	15
2011	LS-02	7	20	18	22	20	12	0	31	48	163
2011	LS-03	5	31	23	17	17	6	1	39	36	132
2011	LS-04	7	27	29	13	16	8	0	37	31	43
2011	LS-05	0	14	33	36	17	0	0	14	53	19
2008	LS	9	33	14	22	13	9	0	47	39	347
2008	LS-02	7	35	15	22	11	10	0	47	37	140
2008	LS-03	7	34	11	22	15	9	1	46	42	121
2008	LS-04	13	40	9	24	10	5	0	55	35	39
2008	LS-05	9	31	8	35	13	4	0	42	50	22

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	15	29	19	18	16	2	0	45	35	178
2018	LS-02	16	24	19	20	17	4	0	41	39	85
2018	LS-03	15	32	19	18	14	1	0	48	33	66
2018	LS-04	13	29	14	17	26	0	0	42	44	11
2017	LS	11	35	20	20	8	5	0	49	30	182
2017	LS-02	12	21	27	25	9	7	0	35	36	97
2017	LS-03	8	46	17	16	8	5	0	57	25	57
2017	LS-04	0	83	8	9	0	0	0	83	9	11
2014	LS	13	29	18	18	19	3	0	43	38	204
2014	LS-02	12	29	16	24	16	4	0	42	42	105
2014	LS-03	12	36	25	10	13	4	0	50	24	62
2014	LS-04	15	28	25	27	4	0	0	43	31	18
2011	LS	6	34	15	23	20	2	0	41	44	377
2011	LS-01	5	21	21	26	21	6	0	28	50	15
2011	LS-02	5	32	16	23	22	1	0	38	46	163
2011	LS-03	5	38	12	25	16	2	1	45	43	131
2011	LS-04	8	36	11	24	21	0	0	44	45	43
2011	LS-05	0	34	29	12	25	0	0	34	37	19
2008	LS	13	39	11	23	12	2	0	53	36	348
2008	LS-02	13	37	10	24	14	3	0	51	39	140
2008	LS-03	10	43	14	20	11	2	0	54	32	120
2008	LS-04	16	32	9	28	14	0	0	48	42	40
2008	LS-05	21	41	8	22	9	0	0	61	31	23

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	31	35	11	14	9	0	0	66	23	176
2018	LS-02	35	33	10	14	8	0	0	68	22	84
2018	LS-03	31	32	15	15	7	0	0	63	22	65
2018	LS-04	13	37	14	21	16	0	0	50	37	11
2017	LS	31	38	12	12	6	0	1	70	18	182
2017	LS-02	31	35	15	14	5	0	0	66	19	97
2017	LS-03	28	49	11	5	4	0	2	79	10	57
2017	LS-04	21	37	0	42	0	0	0	58	42	11
2014	LS	24	34	19	10	12	0	0	59	22	205
2014	LS-02	19	39	23	11	7	1	0	59	18	106
2014	LS-03	27	35	16	15	7	0	0	62	22	62
2014	LS-04	42	28	21	4	4	0	0	70	9	18
2011	LS	20	43	13	13	10	1	0	64	23	377
2011	LS-01	37	15	7	14	26	0	0	52	40	15
2011	LS-02	22	41	14	11	10	2	0	64	21	162
2011	LS-03	18	46	14	14	8	0	0	64	22	132
2011	LS-04	15	50	6	17	13	0	0	64	30	43
2011	LS-05	11	49	21	9	9	0	0	61	18	19

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	34	42	12	8	5	76	13	176
2018	LS-02	36	41	12	7	4	77	11	84
2018	LS-03	30	41	12	11	6	71	17	66
2018	LS-04	42	40	18	0	0	82	0	10
2017	LS	37	44	8	6	5	81	11	182
2017	LS-02	37	42	9	9	4	79	13	97
2017	LS-03	35	49	8	3	4	85	7	57
2017	LS-04	30	46	9	8	8	76	15	11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	12	28	16	9	12	19	3	52	28	177
2018	LS-02	10	21	15	9	11	30	3	47	30	84
2018	LS-03	11	30	16	11	14	14	3	50	30	66
2018	LS-04	7	57	30	0	0	0	6	68	0	11
2017	LS	13	22	17	13	9	19	7	47	30	181
2017	LS-02	14	16	16	13	10	25	6	44	33	97
2017	LS-03	10	26	20	11	7	13	12	48	25	57
2017	LS-04	9	43	22	18	8	0	0	52	26	11
2014	LS	16	18	17	16	9	22	3	45	32	205
2014	LS-02	12	14	18	19	11	24	3	36	40	106
2014	LS-03	26	19	15	16	7	15	1	54	28	62
2014	LS-04	14	27	28	18	13	0	0	41	31	18

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	47	28	10	10	5	0	0	75	15	176
2018	LS-02	45	30	12	10	3	0	0	76	13	83
2018	LS-03	48	25	12	10	5	0	0	72	15	66
2018	LS-04	43	41	0	16	0	0	0	84	16	11
2017	LS	39	40	12	5	3	0	1	80	8	181
2017	LS-02	35	42	16	3	2	1	1	79	5	97
2017	LS-03	44	41	5	5	4	0	0	86	10	57
2017	LS-04	37	54	0	0	9	0	0	91	9	10
2014	LS	38	35	8	15	3	1	0	73	19	205
2014	LS-02	34	41	8	12	4	0	0	75	17	106
2014	LS-03	39	34	13	8	3	3	0	75	11	62
2014	LS-04	73	18	4	0	4	0	0	91	4	18
2011	LS	33	36	13	11	7	0	1	70	18	378
2011	LS-01	43	14	8	35	0	0	0	57	35	15
2011	LS-02	32	35	16	12	4	0	1	68	16	163
2011	LS-03	34	41	8	8	7	1	1	76	16	132
2011	LS-04	27	40	13	7	13	0	0	67	20	43
2011	LS-05	29	21	26	14	8	0	0	51	23	19
2008	LS	34	34	11	13	6	1	1	70	19	350
2008	LS-02	33	38	11	11	4	1	1	73	16	140
2008	LS-03	40	35	9	12	4	0	0	75	17	122
2008	LS-04	36	32	9	16	4	0	3	70	21	40
2008	LS-05	34	37	5	7	17	0	0	71	25	23

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	22	34	16	9	5	9	5	65	16	65
2018	LS-03	13	46	16	10	0	8	8	70	12	37
2018	LS-04	19	44	26	0	10	0	0	63	10	11
2017	LS	22	28	20	5	6	7	13	62	13	62
2017	LS-02	15	39	25	0	0	14	8	68	0	12
2017	LS-03	26	15	20	10	0	8	21	58	15	30
2017	LS-04	23	50	18	0	9	0	0	73	9	11
2014	LS	33	31	9	11	0	8	8	76	13	69
2014	LS-03	43	27	11	7	0	2	10	80	8	39
2014	LS-04	27	41	11	17	0	5	0	71	18	15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	32	47	4	13	4	0	0	79	17	177
2018	LS-02	33	48	6	12	1	0	0	81	13	84
2018	LS-03	27	53	3	13	4	0	0	80	17	66
2018	LS-04	36	30	7	17	10	0	0	66	28	11
2017	LS	31	44	10	11	4	0	0	75	15	181
2017	LS-02	24	50	11	11	4	0	0	75	15	96
2017	LS-03	36	39	8	17	0	0	0	75	17	57
2017	LS-04	25	54	13	0	8	0	0	79	8	11
2014	LS	27	36	11	19	7	0	1	63	26	205
2014	LS-02	17	46	12	18	6	0	1	64	24	106
2014	LS-03	26	31	11	20	10	0	1	58	31	62
2014	LS-04	43	27	21	4	4	0	0	70	9	18
2011	LS	31	40	10	11	6	0	1	72	18	374
2011	LS-01	38	15	16	7	25	0	0	53	31	13
2011	LS-02	34	32	10	15	6	0	2	67	22	163
2011	LS-03	28	49	10	8	4	0	1	78	12	131
2011	LS-04	29	42	9	15	5	0	0	71	20	42
2011	LS-05	26	49	17	4	4	0	0	75	8	19
2008	LS	38	40	8	8	5	0	0	78	14	350
2008	LS-02	35	39	12	8	5	0	1	75	13	140
2008	LS-03	40	39	7	8	4	1	0	81	13	122
2008	LS-04	48	37	5	3	7	0	0	85	10	40
2008	LS-05	46	40	0	14	0	0	0	86	14	23

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	57	35	3	4	1	0	92	5	176
2018	LS-02	64	27	4	5	0	0	91	5	83
2018	LS-03	55	40	3	1	1	0	95	2	66
2018	LS-04	59	18	7	16	0	0	77	16	11
2017	LS	60	31	3	4	2	0	91	6	182
2017	LS-02	58	34	4	4	0	0	92	4	97
2017	LS-03	62	28	3	6	0	0	90	6	57
2017	LS-04	55	37	0	0	9	0	91	9	11
2014	LS	52	28	8	10	2	0	80	12	205
2014	LS-02	52	32	9	4	2	0	84	6	106
2014	LS-03	56	23	11	6	4	0	79	10	62
2014	LS-04	61	34	0	0	0	4	100	0	18
2011	LS	51	38	5	5	0	0	90	5	377
2011	LS-01	47	39	0	14	0	0	86	14	15
2011	LS-02	50	36	7	7	0	0	86	7	162
2011	LS-03	54	36	6	4	0	0	91	4	132
2011	LS-04	45	48	3	2	2	0	92	4	43
2011	LS-05	52	48	0	0	0	0	100	0	19
2008	LS	49	42	3	4	2	0	90	7	350
2008	LS-02	43	47	3	4	3	0	90	7	140
2008	LS-03	52	37	4	4	2	0	89	7	122
2008	LS-04	56	44	0	0	0	0	100	0	40
2008	LS-05	62	25	5	4	4	0	87	8	23

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	61	33	3	2	1	0	94	3	175
2018	LS-02	61	33	1	4	1	0	94	5	83
2018	LS-03	60	33	7	0	0	0	93	0	66
2018	LS-04	78	22	0	0	0	0	100	0	10
2017	LS	64	31	2	2	1	0	95	3	182
2017	LS-02	63	33	1	2	1	0	96	3	97
2017	LS-03	68	27	3	1	0	0	95	1	57
2017	LS-04	60	32	0	8	0	0	92	8	11
2014	LS	57	31	4	7	0	0	88	7	205
2014	LS-02	55	40	4	1	0	0	95	1	106
2014	LS-03	59	29	8	4	0	0	88	4	62
2014	LS-04	74	22	0	0	0	4	100	0	18
2011	LS	60	34	2	3	1	0	94	4	375
2011	LS-01	40	45	0	15	0	0	85	15	14
2011	LS-02	63	32	3	2	0	0	95	2	163
2011	LS-03	60	34	2	4	0	0	94	4	130
2011	LS-04	61	33	0	0	6	0	94	6	43
2011	LS-05	64	32	0	0	4	0	96	4	19
2008	LS	59	34	2	4	1	0	93	5	349
2008	LS-02	59	31	3	7	1	0	89	7	139
2008	LS-03	59	37	1	3	1	0	96	4	122
2008	LS-04	68	29	0	3	0	0	97	3	40
2008	LS-05	68	32	0	0	0	0	100	0	23

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	16	33	17	19	13	3	0	50	32	176
2018	LS-02	16	34	18	19	9	4	0	53	29	84
2018	LS-03	11	35	18	21	13	3	0	47	35	65
2018	LS-04	29	21	7	17	26	0	0	50	44	11
2017	LS	19	34	17	15	10	5	0	56	27	182
2017	LS-02	18	29	16	18	15	4	0	49	35	97
2017	LS-03	18	42	16	16	3	5	0	63	20	57
2017	LS-04	9	48	30	14	0	0	0	56	14	11
2014	LS	22	24	14	25	10	2	1	48	37	205
2014	LS-02	18	24	17	21	15	4	1	44	38	106
2014	LS-03	25	22	14	26	10	1	3	48	37	62
2014	LS-04	39	38	5	9	9	0	0	77	18	18
2011	LS	20	34	15	17	11	2	0	55	29	373
2011	LS-01	15	37	15	9	17	7	0	56	28	13
2011	LS-02	18	33	18	13	12	5	0	54	27	162
2011	LS-03	21	30	15	24	9	0	1	51	34	130
2011	LS-04	20	45	7	18	10	0	0	64	29	43
2011	LS-05	18	50	12	5	15	0	0	68	19	19
2008	LS	21	40	13	10	11	3	1	64	22	350
2008	LS-02	16	41	17	9	12	5	0	60	22	140
2008	LS-03	24	44	11	10	9	2	0	69	20	122
2008	LS-04	24	40	17	7	12	0	0	64	19	40
2008	LS-05	37	39	7	8	8	0	0	76	17	23

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	12	23	17	22	22	2	2	37	46	178
2018	LS-02	12	25	9	25	24	3	1	38	52	85
2018	LS-03	13	25	22	23	18	0	0	37	41	66
2018	LS-04	7	13	10	14	26	13	16	28	57	11
2017	LS	13	22	17	18	24	4	3	37	45	182
2017	LS-02	11	16	15	16	34	6	2	30	53	97
2017	LS-03	13	31	20	24	11	2	0	45	35	57
2017	LS-04	0	43	13	14	17	0	13	49	36	11
2014	LS	10	24	14	18	28	4	3	37	49	205
2014	LS-02	9	17	16	22	28	4	4	28	55	106
2014	LS-03	11	28	16	16	19	6	4	43	39	62
2014	LS-04	11	45	16	4	18	4	0	59	24	18
2011	LS	8	24	15	25	23	2	3	34	50	376
2011	LS-01	5	23	21	0	37	0	14	33	43	14
2011	LS-02	7	24	12	26	24	4	2	33	54	163
2011	LS-03	7	22	20	28	18	2	4	30	49	131
2011	LS-04	5	36	8	22	29	0	0	41	51	43
2011	LS-05	33	8	26	12	21	0	0	41	32	19
2008	LS	12	26	15	17	25	3	2	40	44	348
2008	LS-02	12	23	14	21	24	5	1	37	48	139
2008	LS-03	12	25	18	17	25	1	2	39	43	122
2008	LS-04	16	36	9	14	25	0	0	52	39	39
2008	LS-05	13	41	8	8	21	5	4	59	32	23

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	29	44	10	9	7	0	0	73	17	178
2018	LS-02	26	46	8	12	8	0	0	71	20	85
2018	LS-03	32	41	15	10	2	0	0	74	11	66
2018	LS-04	49	18	7	0	26	0	0	67	26	11
2017	LS	35	44	8	9	4	0	0	79	13	182
2017	LS-02	29	43	11	12	5	0	0	72	17	97
2017	LS-03	40	49	2	7	2	0	0	88	10	57
2017	LS-04	43	50	0	8	0	0	0	92	8	11
2014	LS	26	40	10	11	13	0	0	66	24	205
2014	LS-02	19	39	15	18	10	0	0	58	28	106
2014	LS-03	31	44	11	4	8	1	0	76	13	62
2014	LS-04	39	43	0	13	4	0	0	82	18	18
2011	LS	27	41	9	13	9	0	0	69	22	376
2011	LS-01	25	53	8	7	7	0	0	78	14	15
2011	LS-02	20	44	14	13	9	0	1	64	22	163
2011	LS-03	30	41	4	17	8	0	0	71	25	130
2011	LS-04	32	33	13	9	13	0	0	66	22	43
2011	LS-05	35	38	7	12	4	5	0	76	16	19

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	37	38	11	7	6	0	0	75	13	178
2018	LS-02	33	38	14	7	8	0	0	72	15	85
2018	LS-03	44	36	9	8	2	0	0	80	11	66
2018	LS-04	42	32	16	10	0	0	0	74	10	11
2017	LS	37	35	15	10	4	0	0	72	14	182
2017	LS-02	29	38	16	11	5	0	1	68	17	97
2017	LS-03	49	33	10	8	0	0	0	82	8	57
2017	LS-04	20	54	9	17	0	0	0	75	17	11
2014	LS	32	31	15	16	6	0	0	64	22	205
2014	LS-02	24	36	18	15	6	0	0	61	22	106
2014	LS-03	43	27	13	9	7	1	0	71	16	62
2014	LS-04	43	22	26	4	4	0	0	65	9	18

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	33	34	12	11	9	0	0	68	20	177
2018	LS-02	38	34	12	9	7	1	0	73	15	85
2018	LS-03	28	33	17	16	7	0	0	60	23	66
2018	LS-04	26	30	0	10	33	0	0	56	44	11
2017	LS	35	35	14	10	5	0	0	70	16	182
2017	LS-02	29	42	15	9	5	0	0	72	14	97
2017	LS-03	42	34	7	12	4	0	0	76	17	57
2017	LS-04	29	23	30	17	0	0	0	53	17	11
2014	LS	33	29	11	21	6	1	0	62	27	205
2014	LS-02	27	35	15	15	6	1	1	63	21	106
2014	LS-03	40	23	11	16	8	1	0	64	25	62
2014	LS-04	43	35	4	13	4	0	0	78	18	18
2011	LS	31	42	8	10	6	1	1	75	17	378
2011	LS-01	38	14	15	33	0	0	0	53	33	15
2011	LS-02	27	43	13	6	7	3	1	73	14	163
2011	LS-03	35	40	5	14	6	0	0	75	20	132
2011	LS-04	29	53	4	6	7	0	0	83	13	43
2011	LS-05	19	56	5	12	4	0	4	78	17	19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	19	39	17	10	9	6	61	21	177
2018	LS-02	21	31	17	9	12	10	58	23	84
2018	LS-03	16	45	18	15	3	3	63	18	66
2018	LS-04	29	38	7	0	26	0	67	26	11
2017	LS	19	43	16	14	4	4	65	18	182
2017	LS-02	15	41	17	15	6	6	60	22	97
2017	LS-03	20	50	18	8	2	2	71	10	57
2017	LS-04	13	54	9	24	0	0	67	24	11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	45	39	7	5	4	0	0	84	9	177
2018	LS-02	42	40	9	5	3	0	0	82	9	84
2018	LS-03	46	39	6	2	6	0	0	85	8	66
2018	LS-04	33	57	0	10	0	0	0	90	10	11
2017	LS	41	40	9	7	3	0	0	81	10	182
2017	LS-02	32	45	11	9	4	0	0	77	13	97
2017	LS-03	54	33	4	6	2	0	0	87	9	57
2017	LS-04	24	51	9	16	0	0	0	75	16	11
2014	LS	36	34	14	11	4	0	0	71	15	205
2014	LS-02	37	40	10	9	4	0	0	77	13	106
2014	LS-03	37	31	22	3	5	0	1	70	8	62
2014	LS-04	37	32	26	4	0	0	0	70	4	18
2011	LS	41	35	8	10	4	1	0	77	14	377
2011	LS-01	34	33	20	6	7	0	0	67	13	15
2011	LS-02	43	34	8	9	4	2	0	78	14	163
2011	LS-03	43	35	8	8	5	0	1	78	13	132
2011	LS-04	39	35	6	15	5	0	0	73	21	42
2011	LS-05	22	50	14	10	4	0	0	72	13	19

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	38	34	17	5	6	0	1	72	10	178
2018	LS-02	46	32	14	2	4	0	2	80	6	85
2018	LS-03	32	36	20	5	7	0	0	68	12	66
2018	LS-04	19	49	18	7	7	0	0	68	14	11
2017	LS	43	35	14	3	3	0	1	79	6	182
2017	LS-02	47	38	8	4	2	0	1	86	6	97
2017	LS-03	44	31	19	0	7	0	0	75	7	57
2017	LS-04	7	63	9	9	0	0	13	80	10	11
2014	LS	30	35	23	8	5	0	0	65	13	205
2014	LS-02	39	33	16	7	5	0	0	72	12	106
2014	LS-03	26	44	15	8	6	0	1	71	14	62
2014	LS-04	9	51	18	14	9	0	0	59	23	18
2011	LS	31	34	19	9	6	0	1	66	15	378
2011	LS-01	38	6	41	7	7	0	0	45	14	15
2011	LS-02	37	35	13	9	4	0	2	73	13	163
2011	LS-03	30	39	18	8	5	0	0	69	13	132
2011	LS-04	22	31	23	15	6	3	0	55	21	43
2011	LS-05	12	24	35	11	19	0	0	35	29	19
2008	LS	28	35	19	9	8	1	1	64	17	349
2008	LS-02	37	34	19	5	4	0	1	72	9	139
2008	LS-03	22	38	19	11	8	2	0	61	19	122
2008	LS-04	32	25	14	12	11	2	2	60	25	40
2008	LS-05	13	33	25	8	21	0	0	46	29	23

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	LS	14	52	34	177
2018	LS-02	12	57	31	85
2018	LS-03	14	46	41	65
2018	LS-04	25	42	33	11
2017	LS	19	54	27	182
2017	LS-02	19	53	27	97
2017	LS-03	14	59	27	57
2017	LS-04	25	52	22	11
2014	LS	19	42	39	205
2014	LS-02	11	46	43	106
2014	LS-03	16	43	41	62
2014	LS-04	9	44	47	18
2011	LS	24	41	35	377
2011	LS-01	60	14	26	15
2011	LS-02	24	41	35	162
2011	LS-03	20	46	34	132
2011	LS-04	30	34	36	43
2011	LS-05	15	33	52	19

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	LS	15	26	49	3	0	7	26
2018	LS-02	0	44	40	7	0	9	10
2017	LS	26	11	30	10	9	14	32
2017	LS-02	19	10	23	18	11	20	18
2014	LS	19	7	22	39	9999	14	28
2014	LS-02	26	9	46	8	9999	12	12
2011	LS	35	11	21	13	9999	20	94
2011	LS-02	25	8	35	18	9999	14	39
2011	LS-03	49	10	11	9	9999	22	28
2011	LS-04	55	14	19	6	9999	6	14

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	43	45	3	5	4	0	88	9	178
2018	LS-02	48	40	5	6	1	0	88	7	85
2018	LS-03	33	58	2	4	3	0	91	7	66
2018	LS-04	46	24	8	7	16	0	70	23	11
2017	LS	51	38	5	2	3	0	89	5	182
2017	LS-02	49	40	4	2	4	0	90	6	97
2017	LS-03	46	42	6	2	4	0	88	6	57
2017	LS-04	75	17	9	0	0	0	91	0	11
2014	LS	44	33	9	11	2	0	77	14	205
2014	LS-02	38	41	12	5	3	1	80	8	106
2014	LS-03	47	31	11	8	3	0	78	11	62
2014	LS-04	73	18	4	4	0	0	91	4	18
2011	LS	38	43	8	5	4	2	83	9	377
2011	LS-01	52	27	14	7	0	0	78	7	15
2011	LS-02	40	42	7	4	4	3	84	9	162
2011	LS-03	37	46	8	5	2	2	84	8	132
2011	LS-04	30	52	2	6	10	0	82	16	43
2011	LS-05	36	30	23	7	4	0	66	11	19
2008	LS	47	35	9	4	4	0	83	8	349
2008	LS-02	48	32	12	3	4	0	80	8	139
2008	LS-03	45	40	8	3	3	1	86	6	122
2008	LS-04	46	35	7	7	5	0	81	12	40
2008	LS-05	55	36	5	0	4	0	91	4	23

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	29	44	16	6	4	2	74	10	178
2018	LS-02	29	40	19	11	0	2	70	11	85
2018	LS-03	31	44	15	0	9	1	76	9	66
2018	LS-04	23	53	24	0	0	0	76	0	11
2017	LS	28	46	12	10	4	0	74	14	181
2017	LS-02	24	48	10	13	5	1	72	18	96
2017	LS-03	29	46	13	11	2	0	75	12	57
2017	LS-04	35	47	18	0	0	0	82	0	11
2014	LS	23	38	14	16	7	2	62	24	205
2014	LS-02	23	35	16	15	7	3	60	23	106
2014	LS-03	21	47	15	6	7	4	71	14	62
2014	LS-04	35	52	9	0	4	0	87	4	18
2011	LS	21	39	15	12	12	0	60	25	378
2011	LS-01	18	40	15	21	7	0	58	27	15
2011	LS-02	17	43	16	13	11	1	60	24	163
2011	LS-03	26	36	18	9	10	0	62	19	132
2011	LS-04	18	40	7	15	18	2	59	34	43
2011	LS-05	12	39	7	17	25	0	51	42	19

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	7	21	36	21	12	0	2	34	29	177
2018	LS-02	4	13	33	28	21	0	1	49	17	85
2018	LS-03	2	32	43	18	1	0	3	20	35	65
2018	LS-04	44	30	14	6	0	0	6	7	78	11
2017	LS	9	16	33	29	10	0	2	41	25	180
2017	LS-02	10	15	34	26	14	0	1	40	25	97
2017	LS-03	6	14	35	33	7	0	6	42	21	56
2017	LS-04	8	44	39	9	0	0	0	9	52	11
2014	LS	7	27	36	20	7	0	2	28	36	205
2014	LS-02	6	30	37	19	6	0	2	25	37	106
2014	LS-03	11	26	34	19	7	0	4	26	38	62
2014	LS-04	13	30	24	29	5	0	0	34	43	18
2011	LS	13	26	34	17	6	2	2	24	41	375
2011	LS-01	0	28	27	34	12	0	0	45	28	15
2011	LS-02	9	22	37	21	7	2	4	29	32	161
2011	LS-03	13	29	32	16	4	3	2	21	45	131
2011	LS-04	19	34	29	13	4	0	0	18	53	43
2011	LS-05	37	25	34	4	0	0	0	4	62	19
2008	LS	7	22	38	19	11	0	1	31	30	348
2008	LS-02	5	20	31	28	12	1	3	42	26	139
2008	LS-03	6	26	47	10	10	0	1	20	32	121
2008	LS-04	15	25	33	17	10	0	0	27	40	40
2008	LS-05	13	17	58	12	0	0	0	12	30	23

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	9	19	24	30	16	1	1	46	29	177
2018	LS-02	3	13	26	32	23	2	1	56	17	85
2018	LS-03	9	27	23	31	8	0	2	40	36	65
2018	LS-04	37	30	21	13	0	0	0	13	66	11
2017	LS	7	14	31	24	19	2	3	46	22	179
2017	LS-02	5	14	32	22	22	3	2	47	19	95
2017	LS-03	9	12	29	33	11	2	4	47	22	56
2017	LS-04	0	37	41	0	13	0	9	14	40	11
2014	LS	15	31	23	18	10	1	2	29	47	205
2014	LS-02	18	30	24	16	9	1	2	26	50	106
2014	LS-03	15	20	27	23	9	1	4	34	37	62
2014	LS-04	13	34	14	29	10	0	0	39	47	18
2011	LS	19	19	28	18	11	3	2	30	40	375
2011	LS-01	0	33	50	0	12	0	5	12	35	15
2011	LS-02	16	16	31	16	14	4	3	32	34	162
2011	LS-03	18	20	27	22	7	5	2	31	40	130
2011	LS-04	28	21	22	19	10	0	0	29	49	43
2011	LS-05	34	33	13	20	0	0	0	20	67	19
2008	LS	9	18	25	25	19	1	2	46	28	347
2008	LS-02	6	19	23	28	21	1	3	51	25	139
2008	LS-03	9	18	27	26	15	2	1	43	29	120
2008	LS-04	13	18	29	27	12	0	0	40	31	40
2008	LS-05	8	16	36	16	18	0	5	36	26	23

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	15	23	32	19	8	1	2	28	39	177
2018	LS-02	9	20	25	29	12	1	4	43	31	85
2018	LS-03	16	27	40	12	3	1	2	15	44	65
2018	LS-04	44	23	21	6	6	0	0	13	66	11
2017	LS	14	21	33	16	10	1	6	27	37	180
2017	LS-02	12	17	29	23	11	1	6	37	32	96
2017	LS-03	9	23	44	8	10	0	6	20	34	56
2017	LS-04	18	53	30	0	0	0	0	0	70	11
2014	LS	15	27	19	19	10	8	3	32	47	205
2014	LS-02	14	28	20	21	10	4	2	33	45	106
2014	LS-03	18	20	25	22	10	1	4	34	40	62
2014	LS-04	23	38	17	18	5	0	0	22	61	18
2011	LS	17	26	24	17	7	2	6	26	47	376
2011	LS-01	7	21	21	8	31	0	12	44	33	15
2011	LS-02	17	22	21	19	8	4	9	31	44	162
2011	LS-03	15	27	29	17	5	1	5	24	45	131
2011	LS-04	26	29	33	11	0	0	2	11	56	43
2011	LS-05	23	45	7	11	7	7	0	19	73	19
2008	LS	13	22	28	20	11	2	4	33	37	349
2008	LS-02	9	20	24	25	14	3	6	43	31	139
2008	LS-03	15	23	35	15	7	1	3	23	40	122
2008	LS-04	22	20	27	21	10	0	0	32	42	40
2008	LS-05	27	20	40	8	5	0	0	14	47	23

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	5	10	30	38	15	1	0	54	16	176
2018	LS-02	4	7	26	38	21	2	1	61	12	84
2018	LS-03	1	10	35	47	7	0	0	54	11	65
2018	LS-04	16	33	31	8	13	0	0	20	49	11
2017	LS	6	10	26	40	16	0	2	57	16	181
2017	LS-02	7	11	21	42	18	0	2	61	18	96
2017	LS-03	3	4	35	44	11	0	2	56	8	57
2017	LS-04	0	27	44	29	0	0	0	29	27	11
2014	LS	4	10	34	37	12	1	3	51	14	205
2014	LS-02	3	10	32	37	15	0	3	54	13	106
2014	LS-03	6	8	35	36	8	3	4	47	15	62
2014	LS-04	4	18	49	24	5	0	0	29	22	18
2011	LS	7	13	32	28	14	2	4	45	21	373
2011	LS-01	8	14	28	7	42	0	0	49	23	14
2011	LS-02	3	9	27	36	16	2	7	57	13	161
2011	LS-03	7	13	36	27	10	2	3	40	21	130
2011	LS-04	16	15	37	26	4	0	2	31	32	43
2011	LS-05	15	34	40	7	4	0	0	11	50	19
2008	LS	6	11	35	30	15	1	2	47	17	347
2008	LS-02	3	8	30	32	23	1	2	58	11	138
2008	LS-03	5	12	45	26	10	1	1	36	18	121
2008	LS-04	20	10	31	37	2	0	0	39	30	40
2008	LS-05	5	25	45	17	8	0	0	25	31	23

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	23	23	26	15	9	2	2	25	48	178
2018	LS-02	16	18	25	19	17	3	2	37	36	85
2018	LS-03	27	27	31	12	0	0	3	13	55	66
2018	LS-04	44	37	13	0	6	0	0	6	81	11
2017	LS	25	25	21	16	9	1	2	26	53	181
2017	LS-02	24	24	20	15	12	3	1	28	51	97
2017	LS-03	24	26	20	22	4	0	4	27	52	56
2017	LS-04	26	41	34	0	0	0	0	0	66	11
2014	LS	30	27	22	11	7	1	3	18	59	205
2014	LS-02	28	25	29	9	8	1	1	17	54	106
2014	LS-03	24	33	21	10	7	0	6	18	60	62
2014	LS-04	18	44	22	17	0	0	0	17	61	18
2011	LS	25	28	28	10	6	2	2	16	55	377
2011	LS-01	28	13	22	15	17	0	5	33	44	15
2011	LS-02	26	22	28	12	7	3	2	20	51	162
2011	LS-03	20	30	33	10	4	1	2	14	52	132
2011	LS-04	34	34	25	5	0	2	0	5	70	43
2011	LS-05	33	55	12	0	0	0	0	0	88	19
2008	LS	21	22	30	15	9	1	2	24	45	348
2008	LS-02	20	16	35	13	13	1	2	27	37	140
2008	LS-03	24	28	23	16	6	1	2	22	54	120
2008	LS-04	19	26	30	20	0	2	2	21	47	40
2008	LS-05	21	34	41	4	0	0	0	4	55	23

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	15	14	25	26	17	2	2	44	31	177
2018	LS-02	6	12	20	30	24	4	3	58	20	85
2018	LS-03	19	17	26	29	7	0	2	37	36	65
2018	LS-04	44	16	34	0	6	0	0	6	59	11
2017	LS	8	20	23	25	17	2	5	45	30	181
2017	LS-02	6	14	26	25	24	2	3	51	22	97
2017	LS-03	6	24	18	34	12	0	7	49	32	56
2017	LS-04	18	59	23	0	0	0	0	0	77	11
2014	LS	8	23	20	24	16	2	6	44	34	204
2014	LS-02	6	17	24	29	16	4	4	49	24	105
2014	LS-03	11	23	23	18	14	0	12	36	38	62
2014	LS-04	21	18	13	34	15	0	0	49	38	18
2011	LS	12	14	29	24	12	3	6	39	29	375
2011	LS-01	28	6	36	6	12	12	0	20	39	15
2011	LS-02	11	12	26	21	16	4	11	43	27	162
2011	LS-03	6	14	35	30	7	2	5	40	22	130
2011	LS-04	21	24	24	17	11	3	0	29	47	43
2011	LS-05	22	17	21	36	4	0	0	40	39	19
2008	LS	7	18	30	23	16	2	4	41	27	349
2008	LS-02	4	17	24	25	22	4	4	51	23	139
2008	LS-03	8	19	37	21	13	1	2	35	27	122
2008	LS-04	10	20	38	23	7	0	2	30	31	40
2008	LS-05	13	20	38	20	9	0	0	29	33	23

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	19	20	32	18	8	2	2	27	40	174
2018	LS-02	15	16	25	27	11	3	2	40	33	83
2018	LS-03	19	23	38	14	4	0	2	18	43	65
2018	LS-04	44	23	15	7	6	6	0	14	70	11
2017	LS	17	19	35	15	8	3	3	24	39	182
2017	LS-02	13	19	32	19	9	5	3	31	35	97
2017	LS-03	14	18	44	14	5	3	2	20	33	57
2017	LS-04	8	46	46	0	0	0	0	0	54	11
2014	LS	17	22	29	13	14	2	3	29	41	202
2014	LS-02	14	19	37	14	11	3	2	26	35	103
2014	LS-03	20	25	28	16	5	1	4	23	48	62
2014	LS-04	27	30	29	10	5	0	0	15	57	18

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	41	32	10	12	4	1	0	74	16	178
2018	LS-02	38	33	9	15	4	1	0	71	20	85
2018	LS-03	41	28	14	13	1	2	0	71	14	66
2018	LS-04	39	54	7	0	0	0	0	93	0	11
2017	LS	47	33	6	9	4	0	0	80	13	182
2017	LS-02	37	36	8	13	5	1	0	74	18	97
2017	LS-03	59	24	6	7	4	0	0	83	11	57
2017	LS-04	34	58	0	0	8	0	0	92	8	11
2014	LS	47	27	6	9	9	1	0	75	19	205
2014	LS-02	43	30	10	11	5	0	1	74	16	106
2014	LS-03	52	28	4	11	3	3	0	82	14	62
2014	LS-04	59	23	4	9	4	0	0	82	13	18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	52	32	6	6	3	84	10	178
2018	LS-02	55	23	8	10	4	78	14	85
2018	LS-03	47	42	8	4	0	89	4	66
2018	LS-04	46	47	0	7	0	93	7	11
2017	LS	53	36	5	4	2	89	7	181
2017	LS-02	46	39	6	5	4	86	8	97
2017	LS-03	62	31	4	3	0	92	3	57
2017	LS-04	34	58	0	8	0	92	8	11
2014	LS	49	35	5	9	3	84	11	205
2014	LS-02	45	42	6	4	3	87	7	106
2014	LS-03	57	31	4	4	4	88	8	62
2014	LS-04	69	18	9	0	4	87	4	18

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	39	42	6	11	2	0	81	13	178
2018	LS-02	39	40	5	13	2	1	79	16	85
2018	LS-03	38	48	6	8	0	0	86	8	66
2018	LS-04	34	35	14	16	0	0	70	16	11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	37	35	15	3	2	8	0	78	6	177
2018	LS-02	32	38	13	2	3	13	0	80	6	85
2018	LS-03	36	34	20	2	2	5	0	73	5	66
2018	LS-04	66	26	0	8	0	0	0	92	8	11
2017	LS	34	38	13	7	3	6	0	77	10	182
2017	LS-02	27	39	13	9	4	7	1	71	15	97
2017	LS-03	42	40	12	4	2	0	0	82	5	57
2017	LS-04	35	58	0	8	0	0	0	92	8	11
2014	LS	38	30	16	5	3	8	0	74	8	205
2014	LS-02	40	33	12	7	3	6	0	77	10	106
2014	LS-03	36	32	13	4	4	10	0	76	10	62
2014	LS-04	60	27	9	4	0	0	0	87	4	18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	32	42	11	10	3	3	76	13	175
2018	LS-02	30	43	14	10	0	4	75	11	85
2018	LS-03	28	45	10	8	5	4	76	14	65
2018	LS-04	52	24	8	16	0	0	76	16	11
2017	LS	33	40	14	8	1	3	75	10	181
2017	LS-02	33	34	16	13	2	2	68	15	96
2017	LS-03	30	53	12	1	2	2	85	3	57
2017	LS-04	20	72	0	8	0	0	92	8	11
2014	LS	35	34	11	10	4	6	74	14	205
2014	LS-02	32	42	14	5	2	5	78	8	106
2014	LS-03	38	31	15	3	7	6	74	11	62
2014	LS-04	56	27	0	9	9	0	82	18	18
2011	LS	28	36	19	6	7	4	67	14	377
2011	LS-01	47	32	15	0	7	0	79	7	15
2011	LS-02	20	38	21	7	7	7	63	14	163
2011	LS-03	32	35	19	5	8	1	68	13	131
2011	LS-04	27	39	8	7	11	8	72	20	43
2011	LS-05	30	39	27	4	0	0	69	4	19

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	43	40	7	8	2	0	0	83	10	177
2018	LS-02	43	37	8	12	1	0	0	80	13	85
2018	LS-03	40	45	6	7	2	0	0	84	9	66
2018	LS-04	59	30	10	0	0	0	0	90	0	11
2017	LS	43	38	10	4	5	1	1	82	8	182
2017	LS-02	40	40	11	2	6	1	0	81	8	97
2017	LS-03	44	41	6	7	2	0	0	85	9	57
2017	LS-04	43	41	0	8	9	0	0	83	17	11
2014	LS	47	28	10	4	8	2	0	77	13	205
2014	LS-02	42	39	10	7	2	0	0	81	9	106
2014	LS-03	51	24	16	1	6	3	0	76	7	62
2014	LS-04	74	13	9	0	4	0	0	87	4	18
2011	LS	33	40	13	7	6	1	0	74	13	378
2011	LS-01	37	26	8	22	7	0	0	63	28	15
2011	LS-02	28	40	17	6	7	2	1	70	13	163
2011	LS-03	38	38	12	5	6	1	0	76	11	132
2011	LS-04	29	50	2	12	7	0	0	79	19	43
2011	LS-05	34	52	9	0	4	0	0	87	4	19
2008	LS	39	35	10	8	7	1	0	75	15	350
2008	LS-02	37	36	13	9	5	1	0	74	14	140
2008	LS-03	38	38	8	5	9	2	0	78	15	122
2008	LS-04	43	32	8	7	7	2	0	77	15	40
2008	LS-05	42	36	5	5	8	4	0	81	14	23

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	21	37	16	12	5	6	1	63	19	178
2018	LS-02	19	35	16	15	6	5	3	59	24	85
2018	LS-03	22	35	20	11	2	10	0	64	14	66
2018	LS-04	6	70	8	16	0	0	0	76	16	11
2017	LS	25	33	16	7	8	2	8	65	17	182
2017	LS-02	22	32	21	8	8	3	7	59	18	97
2017	LS-03	23	39	10	8	7	2	11	72	17	57
2017	LS-04	32	29	22	0	8	0	9	68	8	11
2014	LS	30	33	14	15	3	2	3	66	19	204
2014	LS-02	29	30	21	11	4	1	5	62	16	106
2014	LS-03	38	31	8	12	4	3	4	74	17	62
2014	LS-04	17	54	19	5	5	0	0	71	10	17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	37	35	12	10	4	1	2	74	15	178
2018	LS-02	30	33	14	14	5	2	1	66	19	85
2018	LS-03	41	37	7	9	3	0	3	80	12	66
2018	LS-04	43	41	16	0	0	0	0	84	0	11
2017	LS	43	32	9	5	3	7	1	82	9	182
2017	LS-02	37	29	11	8	4	10	0	73	14	97
2017	LS-03	47	36	7	3	2	4	2	88	5	57
2017	LS-04	59	23	18	0	0	0	0	82	0	11
2014	LS	41	30	9	6	4	10	0	79	11	205
2014	LS-02	33	43	7	5	6	7	0	81	11	106
2014	LS-03	53	25	13	4	3	2	0	79	7	62
2014	LS-04	68	9	10	9	4	0	0	77	13	18
2011	LS	34	35	10	9	5	5	1	74	16	378
2011	LS-01	19	38	8	14	7	13	0	66	24	15
2011	LS-02	31	32	10	15	7	5	1	66	23	163
2011	LS-03	34	41	10	6	3	5	1	80	10	132
2011	LS-04	46	28	11	2	3	4	7	82	6	43
2011	LS-05	42	33	12	7	5	0	0	76	12	19
2008	LS	34	33	6	12	9	5	1	70	23	350
2008	LS-02	34	31	7	11	10	7	1	70	23	140
2008	LS-03	26	40	5	11	11	4	2	70	24	122
2008	LS-04	49	26	2	19	3	0	0	75	23	40
2008	LS-05	42	28	13	13	0	4	0	73	14	23

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	32	39	16	5	6	2	73	11	176
2018	LS-02	27	39	18	7	4	4	69	12	85
2018	LS-03	41	36	13	4	3	2	79	8	64
2018	LS-04	33	41	10	0	16	0	74	16	11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	16	31	16	15	9	10	4	54	27	177
2018	LS-02	16	22	16	13	10	15	7	49	30	84
2018	LS-03	16	43	13	16	5	7	0	63	23	66
2018	LS-04	13	30	0	37	7	7	6	50	50	11
2017	LS	18	23	22	13	7	14	2	49	24	181
2017	LS-02	15	22	20	13	8	18	3	48	27	97
2017	LS-03	21	23	23	16	8	10	0	49	26	56
2017	LS-04	8	40	44	0	8	0	0	48	8	11
2014	LS	21	24	14	14	8	17	4	56	27	205
2014	LS-02	15	24	17	20	9	13	2	46	34	106
2014	LS-03	29	23	13	11	8	14	1	61	23	62
2014	LS-04	20	40	18	0	13	9	0	65	14	18
2011	LS	12	19	21	14	14	18	1	39	35	377
2011	LS-01	13	30	15	14	0	27	0	60	19	15
2011	LS-02	11	15	24	16	16	18	0	32	39	162
2011	LS-03	14	20	17	14	13	20	2	44	35	132
2011	LS-04	7	34	17	14	12	14	3	49	31	43
2011	LS-05	24	8	37	4	16	12	0	35	23	19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	9	91	177
2018	LS-02	8	92	85
2018	LS-03	8	92	65
2018	LS-04	0	100	11

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	LS	40	17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	LS	47	17

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	LS	39	17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	LS	0	17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	LS	23	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	LS	37	17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	LS	48	17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	LS	41	17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	LS	67	17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	LS	26	17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	LS	0	17

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	LS	0	17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	LS	26	17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	LS	27	17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	LS	59	17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	LS	43	17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	LS	0	17

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	LS	0	17

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	LS	0	17

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	LS	0	17

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	LS	41	17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	LS	52	17

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	LS	0	17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	LS	57	17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	12	16	19	8	3	33	9	47	20	177
2018	LS-02	9	8	17	8	4	44	9	38	27	84
2018	LS-03	14	13	24	8	1	29	11	44	15	66
2018	LS-04	7	63	0	17	0	7	6	80	20	11
2017	LS	14	12	19	5	4	39	7	48	16	181
2017	LS-02	12	5	18	4	4	47	10	39	18	96
2017	LS-03	10	19	16	8	3	37	6	52	19	57
2017	LS-04	18	20	48	0	8	7	0	41	8	11
2014	LS	18	14	16	4	6	38	5	55	16	205
2014	LS-02	16	15	20	4	4	32	8	52	13	106
2014	LS-03	16	15	11	3	8	43	4	58	21	62
2014	LS-04	24	22	6	4	13	31	0	67	25	18

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	22	36	17	9	3	11	2	68	13	177
2018	LS-02	21	34	17	8	3	17	1	66	13	84
2018	LS-03	18	39	23	5	1	10	4	66	7	66
2018	LS-04	42	41	7	10	0	0	0	83	10	11
2017	LS	29	31	15	6	3	15	2	71	11	181
2017	LS-02	23	30	16	5	4	20	2	68	12	96
2017	LS-03	34	36	10	9	2	8	2	77	12	57
2017	LS-04	30	23	39	8	0	0	0	54	8	11
2014	LS	25	30	14	9	4	18	0	67	16	205
2014	LS-02	23	33	20	5	4	15	0	66	11	106
2014	LS-03	27	28	11	3	4	28	0	75	10	62
2014	LS-04	29	49	9	0	9	5	0	82	9	18
2011	LS	24	34	18	6	3	14	0	68	11	378
2011	LS-01	33	6	20	21	0	20	0	49	26	15
2011	LS-02	21	33	19	6	4	17	0	65	13	163
2011	LS-03	21	41	18	5	2	13	0	71	9	132
2011	LS-04	32	30	14	7	3	15	0	72	12	43
2011	LS-05	24	38	29	4	4	0	0	62	8	19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	4	96	177
2018	LS-04	0	100	11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	13	12	26	2	1	40	6	47	6	176
2018	LS-02	11	10	22	1	2	48	6	45	7	83
2018	LS-03	15	11	28	1	0	39	6	47	2	66
2018	LS-04	13	15	26	17	0	23	6	39	24	11
2017	LS	14	11	19	2	2	45	8	53	8	182
2017	LS-02	13	7	18	1	3	48	10	48	9	97
2017	LS-03	12	14	16	5	0	46	7	56	10	57
2017	LS-04	0	20	48	0	0	32	0	30	0	11
2014	LS	17	11	15	3	2	48	5	58	11	205
2014	LS-02	14	14	17	4	2	41	8	55	12	106
2014	LS-03	17	10	13	3	3	52	3	58	12	62
2014	LS-04	20	14	18	9	0	40	0	57	14	18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	24	34	20	4	1	14	2	69	7	178
2018	LS-02	20	35	18	4	2	20	0	69	8	85
2018	LS-03	24	33	25	2	1	12	3	66	4	66
2018	LS-04	35	32	17	16	0	0	0	67	16	11
2017	LS	29	34	15	0	3	19	1	77	4	182
2017	LS-02	29	28	16	1	4	21	1	73	6	97
2017	LS-03	24	45	11	0	2	18	0	84	2	57
2017	LS-04	22	44	25	0	0	9	0	72	0	11
2014	LS	30	29	20	1	3	17	0	71	5	205
2014	LS-02	28	34	18	2	2	15	1	73	5	106
2014	LS-03	28	29	15	1	3	24	0	75	5	62
2014	LS-04	50	23	13	0	9	5	0	77	9	18
2011	LS	30	36	13	3	1	17	0	79	5	377
2011	LS-01	32	31	14	0	0	23	0	82	0	15
2011	LS-02	29	33	13	3	3	19	0	76	7	163
2011	LS-03	27	40	12	4	1	17	0	80	5	131
2011	LS-04	34	30	20	2	0	14	0	75	2	43
2011	LS-05	38	46	8	0	0	8	0	91	0	19

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	61	24	10	2	3	0	84	6	175
2018	LS-02	64	21	8	3	3	0	86	6	83
2018	LS-03	61	25	9	2	2	0	86	5	65
2018	LS-04	42	41	17	0	0	0	83	0	11
2017	LS	62	21	8	4	3	2	85	7	182
2017	LS-02	62	23	8	6	0	1	85	6	97
2017	LS-03	65	20	3	3	5	4	88	8	57
2017	LS-04	61	18	13	0	8	0	79	8	11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	29	50	7	7	3	5	83	10	177
2018	LS-02	30	44	10	10	0	7	79	11	85
2018	LS-03	25	54	5	5	5	5	84	11	66
2018	LS-04	40	60	0	0	0	0	100	0	10
2017	LS	29	42	11	8	5	5	75	14	182
2017	LS-02	20	40	15	11	7	6	64	20	97
2017	LS-03	34	45	8	5	3	4	83	9	57
2017	LS-04	47	53	0	0	0	0	100	0	11

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	24	35	16	14	9	2	60	24	178
2018	LS-02	31	30	16	15	6	2	62	22	85
2018	LS-03	19	38	15	16	9	3	59	26	66
2018	LS-04	22	30	25	7	16	0	52	23	11
2017	LS	23	37	14	13	9	4	63	22	181
2017	LS-02	20	35	18	15	7	5	58	23	97
2017	LS-03	21	41	11	12	11	5	65	24	57
2017	LS-04	29	41	13	9	8	0	70	17	11

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	21	31	25	13	10	0	52	23	176
2018	LS-02	32	25	23	10	9	1	58	19	85
2018	LS-03	9	34	29	20	7	0	44	27	65
2017	LS	23	31	22	9	14	1	55	23	181
2017	LS-02	23	27	25	7	17	0	51	24	96
2017	LS-03	18	34	24	12	10	2	53	22	57
2017	LS-04	30	38	14	9	9	0	68	18	11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	14	25	32	15	15	0	39	29	176
2018	LS-02	18	30	29	13	11	0	47	24	85
2018	LS-03	10	22	33	19	17	0	32	35	65
2017	LS	16	26	33	17	8	1	42	25	182
2017	LS-02	14	26	37	15	7	0	40	22	97
2017	LS-03	17	27	25	22	7	2	45	30	57
2017	LS-04	0	15	48	30	8	0	15	37	11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	24	42	19	8	6	1	66	14	175
2018	LS-02	30	39	17	3	9	2	70	13	85
2018	LS-03	20	47	18	13	1	0	68	14	65
2017	LS	27	36	21	8	6	2	64	14	182
2017	LS-02	26	36	20	9	7	2	63	17	97
2017	LS-03	31	38	17	9	3	2	70	12	57
2017	LS-04	0	20	72	8	0	0	20	8	11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	12	19	26	20	21	0	0	32	42	176
2018	LS-02	18	25	22	17	16	1	0	44	34	85
2018	LS-03	6	14	36	22	21	0	1	20	43	65
2018	LS-04	6	0	7	32	55	0	0	6	87	11
2017	LS	13	18	26	23	19	1	1	32	42	182
2017	LS-02	11	22	29	18	18	0	1	34	37	97
2017	LS-03	12	13	22	34	18	2	0	25	53	57
2017	LS-04	0	0	44	27	29	0	0	0	56	11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	50	23	11	5	2	0	9	80	8	176
2018	LS-02	55	22	8	2	1	0	11	87	4	85
2018	LS-03	49	20	13	5	5	0	8	75	11	65
2018	LS-04	14	56	23	7	0	0	0	70	7	11
2017	LS	48	16	10	3	4	1	17	79	9	181
2017	LS-02	48	17	6	3	4	0	21	83	9	96
2017	LS-03	47	17	6	4	4	4	19	81	11	57
2017	LS-04	35	18	47	0	0	0	0	53	0	11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	22	39	27	4	9	0	61	12	176
2018	LS-02	23	41	27	2	7	0	64	9	85
2018	LS-03	21	38	27	2	10	0	60	13	65
2017	LS	26	36	21	11	6	1	62	17	182
2017	LS-02	21	41	20	11	5	1	63	17	97
2017	LS-03	30	31	22	14	3	0	61	17	57
2017	LS-04	15	30	39	9	7	0	46	16	11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	15	35	26	13	10	1	0	50	24	176
2018	LS-02	20	33	26	10	9	0	1	54	20	83
2018	LS-03	11	37	27	15	8	2	0	49	23	66
2018	LS-04	13	30	14	28	16	0	0	42	44	11
2017	LS	21	35	24	11	8	0	1	57	19	181
2017	LS-02	20	25	28	18	8	0	1	46	26	97
2017	LS-03	22	45	23	2	6	2	0	69	8	56
2017	LS-04	0	69	23	8	0	0	0	69	8	11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	16	37	24	11	10	1	54	22	174
2018	LS-02	25	39	23	6	5	2	65	11	82
2018	LS-03	7	42	26	19	6	0	49	25	66
2018	LS-04	7	7	25	22	39	0	13	61	10
2017	LS	29	32	22	6	9	2	62	15	182
2017	LS-02	32	27	19	8	12	1	60	21	97
2017	LS-03	23	42	21	6	5	4	67	12	57
2017	LS-04	0	26	67	0	8	0	26	8	11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	26	31	24	12	6	0	1	58	18	176
2018	LS-02	38	25	22	7	6	1	2	65	13	83
2018	LS-03	17	36	24	20	3	0	0	53	23	66
2018	LS-04	6	33	30	14	17	0	0	39	32	11
2017	LS	33	39	12	9	6	0	1	73	15	182
2017	LS-02	33	38	12	9	6	0	1	73	16	97
2017	LS-03	28	42	14	10	6	0	0	70	16	57
2017	LS-04	40	36	9	8	8	0	0	76	15	11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	25	29	21	16	8	0	1	55	24	174
2018	LS-02	32	31	20	12	4	0	2	63	16	82
2018	LS-03	18	30	23	23	7	0	0	47	30	66
2018	LS-04	6	17	16	32	29	0	0	23	61	11
2017	LS	31	30	20	10	5	1	2	63	16	181
2017	LS-02	37	28	18	10	5	1	1	67	15	96
2017	LS-03	24	35	26	10	1	0	4	61	12	57
2017	LS-04	9	26	31	17	18	0	0	35	34	11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	44	27	15	8	5	1	71	13	175
2018	LS-02	39	27	17	11	5	2	67	16	83
2018	LS-03	42	30	15	6	6	0	73	12	66
2018	LS-04	59	20	20	0	0	0	80	0	10
2017	LS	45	33	10	6	5	0	78	11	182
2017	LS-02	41	34	13	7	6	0	75	13	97
2017	LS-03	41	42	6	7	4	0	83	11	57
2017	LS-04	61	24	14	0	0	0	86	0	11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	76	11	5	1	2	5	92	3	176
2018	LS-02	71	17	1	2	2	7	94	4	83
2018	LS-03	78	10	5	0	2	4	92	3	66
2018	LS-04	90	0	10	0	0	0	90	0	11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	72	14	5	2	3	0	4	90	5	176
2018	LS-02	73	10	7	1	2	1	6	90	3	83
2018	LS-03	79	16	1	0	2	0	2	96	2	66
2018	LS-04	51	32	0	10	7	0	0	83	17	11
2017	LS	81	8	4	2	3	1	2	91	5	180
2017	LS-02	84	6	1	3	4	0	2	92	7	95
2017	LS-03	80	10	5	0	0	2	2	95	0	57
2017	LS-04	83	9	0	0	8	0	0	92	8	11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	50	31	13	3	2	1	82	5	178
2018	LS-02	57	30	10	1	1	1	88	2	85
2018	LS-03	47	35	12	4	1	0	83	5	66
2018	LS-04	35	33	15	7	0	10	76	8	11
2017	LS	55	27	13	2	2	2	83	4	181
2017	LS-02	54	29	10	2	2	2	86	4	96
2017	LS-03	57	25	12	3	0	2	84	3	57
2017	LS-04	30	53	18	0	0	0	82	0	11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	48	28	12	8	4	0	76	12	177
2018	LS-02	51	24	13	9	2	1	76	11	84
2018	LS-03	46	34	10	4	6	0	80	10	66
2018	LS-04	41	49	0	10	0	0	90	10	11
2017	LS	61	21	10	2	6	1	82	8	181
2017	LS-02	58	23	9	3	6	1	81	9	96
2017	LS-03	65	18	11	2	5	0	82	7	57
2017	LS-04	60	32	0	0	8	0	92	8	11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	45	16	7	4	2	26	83	8	178
2018	LS-02	44	8	0	3	0	45	95	5	85
2018	LS-03	49	25	7	2	2	15	87	5	66
2018	LS-04	39	14	40	7	0	0	53	7	11
2017	LS	51	16	5	2	1	24	89	5	181
2017	LS-02	54	9	1	0	0	36	99	0	96
2017	LS-03	53	22	6	4	0	16	89	5	57
2017	LS-04	17	53	17	0	13	0	70	13	11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	58	24	9	1	2	6	88	3	178
2018	LS-02	52	24	14	1	1	8	82	2	85
2018	LS-03	68	20	4	1	1	6	94	3	66
2018	LS-04	51	38	0	0	10	0	90	10	11
2017	LS	65	18	9	1	0	7	89	2	179
2017	LS-02	58	24	9	1	1	7	89	2	95
2017	LS-03	76	9	6	0	0	10	93	0	57
2017	LS-04	38	31	17	14	0	0	68	14	10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	70	15	6	2	3	0	3	88	5	178
2018	LS-02	67	14	5	3	5	1	5	86	8	85
2018	LS-03	69	19	7	3	0	0	2	90	3	66
2018	LS-04	86	14	0	0	0	0	0	100	0	11
2017	LS	73	11	5	4	3	0	4	87	8	181
2017	LS-02	73	11	4	5	4	0	3	87	9	96
2017	LS-03	74	11	9	4	0	0	2	87	4	57
2017	LS-04	80	8	0	0	0	0	13	100	0	11

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	40	35	17	5	1	0	2	76	7	177
2018	LS-02	34	37	20	7	0	1	1	72	7	85
2018	LS-03	46	36	13	3	0	0	3	84	3	65
2018	LS-04	47	14	23	16	0	0	0	62	16	11
2017	LS	47	31	15	4	1	1	1	80	5	180
2017	LS-02	45	36	16	2	1	0	0	81	3	96
2017	LS-03	46	28	16	5	0	3	3	77	5	56
2017	LS-04	41	51	9	0	0	0	0	91	0	11

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	9	27	44	15	5	36	20	177
2018	LS-02	12	26	49	8	5	38	13	85
2018	LS-03	7	30	41	19	4	37	23	66
2018	LS-04	0	6	66	28	0	6	28	11
2017	LS	9	35	39	10	7	45	17	182
2017	LS-02	11	35	41	8	5	46	13	97
2017	LS-03	4	42	40	6	8	46	14	57
2017	LS-04	0	23	44	25	8	23	33	11

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	13	18	43	20	7	26	31	175
2018	LS-02	10	13	45	20	11	31	23	83
2018	LS-03	12	22	40	22	3	25	35	65
2018	LS-04	7	31	56	6	0	6	38	11
2017	LS	4	21	45	17	11	29	26	182
2017	LS-02	3	20	45	18	15	33	22	97
2017	LS-03	5	24	45	18	8	26	29	57
2017	LS-04	0	25	75	0	0	0	25	11

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	34	32	19	8	7	1	0	34	66	178
2018	LS-02	44	27	19	4	5	0	1	44	56	85
2018	LS-03	23	37	20	11	7	2	0	24	76	66
2018	LS-04	17	30	30	7	17	0	0	17	83	11
2017	LS	35	28	17	6	8	6	0	37	63	182
2017	LS-02	35	26	19	5	8	7	0	38	62	97
2017	LS-03	30	28	16	9	9	7	0	33	67	57
2017	LS-04	45	20	25	0	9	0	0	45	55	11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	LS	14	113
2018	LS-02	18	45
2018	LS-03	10	49
2017	LS	18	107
2017	LS-02	22	55
2017	LS-03	8	36

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	LS	23	113
2018	LS-02	28	45
2018	LS-03	16	49
2017	LS	23	107
2017	LS-02	21	55
2017	LS-03	22	36

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	LS	18	113
2018	LS-02	21	45
2018	LS-03	14	49
2017	LS	12	107
2017	LS-02	16	55
2017	LS-03	11	36

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	LS	29	113
2018	LS-02	16	45
2018	LS-03	38	49
2017	LS	33	107
2017	LS-02	25	55
2017	LS-03	46	36

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	LS	3	113
2018	LS-02	3	45
2018	LS-03	2	49
2017	LS	6	107
2017	LS-02	11	55
2017	LS-03	0	36

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	LS	24	113
2018	LS-02	28	45
2018	LS-03	22	49

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	LS	45	113
2018	LS-02	54	45
2018	LS-03	40	49
2017	LS	46	107
2017	LS-02	44	55
2017	LS-03	51	36

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	LS	6	54	19	8	6	7	110
2018	LS-02	6	59	17	2	7	9	44
2018	LS-03	3	49	26	10	4	7	47
2017	LS	9	51	18	8	6	7	105
2017	LS-02	9	49	18	9	5	11	54
2017	LS-03	5	57	23	8	6	0	36

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	LS	40	60	112
2018	LS-02	31	69	45
2018	LS-03	49	51	49

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	46	16	9	6	7	14	73	16	178
2018	LS-02	44	14	10	9	6	17	70	18	85
2018	LS-03	47	23	9	5	7	9	77	14	66
2018	LS-04	30	14	7	7	10	32	65	25	11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	6	25	21	21	18	2	7	34	43	112
2018	LS-02	7	11	32	19	19	5	8	20	43	45
2018	LS-03	4	36	15	24	18	0	3	41	44	48
2017	LS	14	18	18	17	21	1	10	37	43	107
2017	LS-02	16	20	19	15	24	0	5	39	42	55
2017	LS-03	5	12	22	28	13	3	18	22	51	36

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	LS	1	12	13	19	38	1	17	15	69	112
2018	LS-02	2	9	17	19	35	3	14	13	66	45
2018	LS-03	0	15	9	19	40	0	17	18	71	48
2017	LS	1	9	14	21	29	3	22	14	68	107
2017	LS-02	0	11	16	18	29	5	21	15	64	55
2017	LS-03	3	5	12	33	29	0	17	10	76	36

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - LS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack