2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - LC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 52 39 5 3 1 0 0 91 4 185
2018 LC-01 36 51 6 6 2 0 0 87 7 53
2018 LC-02 64 32 3 1 0 0 0 96 1 71
2017 LC 50 40 4 5 1 0 0 89 6 204
2017 LC-01 28 52 12 5 3 0 0 79 8 56
2017 LC-02 56 37 0 6 1 0 0 93 7 88
2017 LC-03 62 33 3 2 0 0 0 94 2 46
2014 LC 40 46 8 4 3 0 0 85 7 248
2014 LC-01 37 42 13 5 2 0 0 79 8 77
2014 LC-02 42 43 8 4 3 0 0 85 7 106
2014 LC-03 41 52 2 2 2 0 0 93 5 46

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 48 36 9 3 3 0 0 84 6 188
2018 LC-01 33 42 13 4 7 0 0 76 11 55
2018 LC-02 59 32 7 1 0 0 0 92 1 73
2017 LC 43 36 9 7 4 0 1 80 11 203
2017 LC-01 22 55 14 8 2 0 0 76 10 55
2017 LC-02 48 31 7 7 6 0 1 80 13 88
2017 LC-03 59 28 7 5 1 0 0 87 6 46

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 65 30 3 2 0 0 0 96 2 184
2018 LC-01 56 36 6 2 0 0 0 92 2 55
2018 LC-02 70 25 1 3 0 0 0 96 3 70
2017 LC 66 30 3 1 0 0 0 95 1 203
2017 LC-01 41 51 6 2 0 0 0 93 2 56
2017 LC-02 74 22 3 1 0 0 0 96 1 87
2017 LC-03 75 20 2 2 0 0 0 96 2 46
2014 LC 60 32 6 2 0 0 0 93 2 249
2014 LC-01 51 40 6 2 0 0 0 91 2 77
2014 LC-02 62 29 7 2 0 0 0 91 2 107
2014 LC-03 76 19 5 0 0 0 0 95 0 46

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 56 36 4 3 1 0 0 92 4 186
2018 LC-01 40 45 7 4 4 0 0 86 7 55
2018 LC-02 66 31 0 3 0 0 0 97 3 71
2017 LC 56 34 5 4 1 0 0 90 5 202
2017 LC-01 41 43 9 7 0 0 0 84 7 56
2017 LC-02 59 34 2 3 1 0 0 93 5 87
2017 LC-03 66 26 4 4 0 0 0 92 4 46
2014 LC 45 40 8 4 3 0 0 85 7 249
2014 LC-01 40 41 9 5 3 1 0 82 8 77
2014 LC-02 50 33 8 5 4 0 0 83 9 107
2014 LC-03 46 43 8 0 2 0 0 89 2 46

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 49 36 10 3 2 0 0 85 5 187
2018 LC-01 29 50 11 4 6 0 0 79 10 54
2018 LC-02 50 39 11 0 0 0 0 89 0 73
2017 LC 48 31 12 4 5 0 0 80 8 203
2017 LC-01 24 44 24 7 2 0 0 68 8 56
2017 LC-02 52 28 9 2 8 1 0 80 11 87
2017 LC-03 72 20 4 2 1 0 0 92 4 46
2014 LC 30 36 14 14 5 1 0 67 19 249
2014 LC-01 20 38 19 17 5 1 0 58 22 77
2014 LC-02 29 38 12 13 7 1 0 68 20 107
2014 LC-03 43 37 9 11 0 0 0 80 11 46

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 45 40 10 2 2 0 0 86 4 187
2018 LC-01 27 54 13 2 4 0 0 81 6 54
2018 LC-02 48 41 10 0 1 0 0 89 1 73
2017 LC 44 37 9 5 5 0 0 81 10 203
2017 LC-01 23 50 17 8 2 0 0 73 10 56
2017 LC-02 47 33 6 5 8 0 0 81 13 87
2017 LC-03 66 26 4 2 1 0 0 92 4 46
2014 LC 29 37 13 16 4 0 0 66 20 249
2014 LC-01 19 39 23 16 2 1 0 58 19 77
2014 LC-02 30 38 8 15 9 0 0 68 24 107
2014 LC-03 44 34 9 14 0 0 0 78 14 46

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 47 23 18 7 1 3 1 73 8 187
2018 LC-01 31 28 23 8 4 5 2 63 12 54
2018 LC-02 55 17 21 4 0 3 0 75 4 73
2017 LC 43 24 15 8 5 2 2 71 14 204
2017 LC-01 28 28 21 13 3 3 3 60 17 56
2017 LC-02 45 26 11 5 9 1 2 74 15 88
2017 LC-03 62 14 15 4 1 4 0 79 6 46
2014 LC 30 31 15 12 6 3 3 65 18 249
2014 LC-01 17 35 18 17 5 6 4 57 23 77
2014 LC-02 37 25 16 11 7 2 2 64 19 107
2014 LC-03 43 38 11 4 2 0 2 82 7 46
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 62 24 7 3 2 1 1 88 5 189
2018 LC-01 65 17 9 5 4 0 0 82 9 55
2018 LC-02 60 28 5 1 1 3 1 92 3 73
2017 LC 64 23 6 4 2 1 0 88 6 202
2017 LC-01 63 27 7 3 0 0 0 90 3 56
2017 LC-02 62 21 6 4 4 2 0 85 8 86
2017 LC-03 68 22 4 4 2 0 0 90 6 46
2014 LC 59 23 10 5 1 2 0 84 6 249
2014 LC-01 55 22 12 8 0 2 0 79 9 77
2014 LC-02 62 24 7 3 2 2 0 88 5 107
2014 LC-03 61 29 8 2 0 0 0 90 2 46

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 58 30 6 4 1 0 0 89 5 188
2018 LC-01 62 22 9 4 4 0 0 84 7 55
2018 LC-02 58 34 4 4 0 0 0 92 4 73
2017 LC 59 27 5 5 2 1 0 88 7 202
2017 LC-01 58 32 5 3 0 2 0 91 3 56
2017 LC-02 59 25 4 7 4 0 1 85 11 86
2017 LC-03 64 25 6 4 0 1 0 90 4 46
2014 LC 53 30 8 7 2 0 0 84 9 248
2014 LC-01 42 38 8 12 0 0 0 80 12 77
2014 LC-02 65 24 4 2 5 1 0 89 7 107
2014 LC-03 55 34 7 5 0 0 0 89 5 45

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 57 28 6 8 1 1 0 85 9 189
2018 LC-01 55 29 2 12 2 0 0 85 14 55
2018 LC-02 58 28 8 5 0 1 0 86 6 73
2017 LC 63 23 5 7 1 1 0 87 8 204
2017 LC-01 63 23 7 7 0 0 0 86 7 56
2017 LC-02 60 23 7 7 2 1 0 84 9 88
2017 LC-03 67 26 2 4 0 0 0 94 4 46
2014 LC 53 28 10 6 2 0 0 82 9 249
2014 LC-01 45 34 10 10 1 0 0 79 12 77
2014 LC-02 58 28 7 3 4 0 0 86 8 107
2014 LC-03 65 22 8 2 0 0 2 89 2 46

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 53 31 9 2 3 1 1 86 5 188
2018 LC-01 42 29 16 5 4 2 1 74 9 55
2018 LC-02 56 32 5 1 4 1 0 89 6 72
2017 LC 44 36 12 4 4 0 0 80 8 204
2017 LC-01 33 37 25 2 2 2 0 71 3 56
2017 LC-02 43 37 7 5 7 0 0 80 13 88
2017 LC-03 54 40 4 2 0 0 0 94 2 46
2014 LC 40 39 9 8 2 2 0 80 10 249
2014 LC-01 31 39 14 14 1 1 0 71 15 77
2014 LC-02 41 38 10 3 4 4 0 83 7 107
2014 LC-03 56 38 0 4 2 0 0 94 6 46

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 44 35 10 7 4 0 0 79 11 188
2018 LC-01 25 35 18 14 7 0 0 61 21 55
2018 LC-02 48 39 7 1 4 0 0 87 6 72
2017 LC 38 35 13 9 6 0 0 72 14 204
2017 LC-01 25 34 27 10 3 0 0 59 13 56
2017 LC-02 32 41 10 9 8 0 0 73 17 88
2017 LC-03 59 30 2 7 1 0 0 90 8 46
2014 LC 27 33 11 21 8 0 0 60 29 249
2014 LC-01 21 28 13 27 11 0 0 49 38 77
2014 LC-02 29 34 8 20 9 0 0 63 29 107
2014 LC-03 29 44 14 11 2 0 0 73 13 46

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 27 40 13 12 6 2 0 68 18 185
2018 LC-01 18 35 20 18 7 2 0 55 25 55
2018 LC-02 25 44 10 10 8 3 0 71 19 72
2017 LC 22 39 20 12 6 1 0 61 18 204
2017 LC-01 12 34 29 19 5 2 0 47 24 56
2017 LC-02 23 38 21 8 8 1 0 62 16 88
2017 LC-03 38 40 8 13 1 0 0 78 14 46
2014 LC 16 34 16 21 12 1 0 50 33 249
2014 LC-01 19 25 19 26 12 0 0 44 37 77
2014 LC-02 13 37 13 20 15 1 0 51 36 107
2014 LC-03 19 44 18 14 6 0 0 62 20 46

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 32 32 15 13 7 1 0 64 20 188
2018 LC-01 18 35 19 15 12 0 0 53 28 55
2018 LC-02 30 34 15 14 6 1 0 65 20 72
2017 LC 24 36 16 16 8 1 0 60 24 200
2017 LC-01 13 33 22 23 8 0 0 47 32 55
2017 LC-02 24 36 18 11 9 1 0 60 21 86
2017 LC-03 38 39 8 13 1 0 0 78 15 46
2014 LC 17 29 15 25 14 0 0 46 38 249
2014 LC-01 15 25 18 26 15 0 0 40 42 77
2014 LC-02 16 26 17 25 16 0 0 42 41 107
2014 LC-03 27 38 9 20 6 0 0 65 27 46
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 34 39 8 15 5 0 0 73 20 187
2018 LC-01 26 45 4 18 8 0 0 71 25 53
2018 LC-02 38 36 9 15 1 0 0 74 16 73
2017 LC 33 39 14 8 6 0 1 72 14 204
2017 LC-01 18 49 17 8 8 0 0 67 17 56
2017 LC-02 37 33 15 8 6 0 1 71 14 88
2017 LC-03 40 37 13 8 1 0 0 78 10 46
2014 LC 26 39 11 16 8 0 0 65 24 249
2014 LC-01 19 46 13 19 4 0 0 65 23 77
2014 LC-02 31 40 8 10 12 0 0 71 21 107
2014 LC-03 32 31 15 13 9 0 0 63 22 46

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 33 51 9 5 2 0 1 85 7 188
2018 LC-01 15 59 13 5 7 0 0 74 13 54
2018 LC-02 39 48 7 5 0 0 1 88 6 73
2017 LC 36 46 9 6 3 0 0 82 9 204
2017 LC-01 18 61 16 2 3 0 0 79 5 56
2017 LC-02 42 41 5 9 4 0 0 82 12 88
2017 LC-03 49 33 10 8 0 0 0 82 8 46

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 23 46 13 10 4 3 2 72 14 184
2018 LC-01 9 42 21 18 5 5 0 54 24 55
2018 LC-02 25 48 10 7 4 3 3 77 12 71
2017 LC 28 38 13 13 6 2 2 68 19 202
2017 LC-01 26 33 17 16 7 0 2 60 23 56
2017 LC-02 21 43 10 13 7 3 2 68 21 86
2017 LC-03 39 36 15 9 2 0 0 75 11 46
2014 LC 21 43 17 10 4 4 1 67 15 249
2014 LC-01 17 43 20 12 5 3 0 62 18 77
2014 LC-02 22 45 13 8 4 7 1 74 13 107
2014 LC-03 31 36 20 11 2 0 0 67 13 46

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 44 34 12 8 2 1 0 79 9 188
2018 LC-01 49 24 12 10 4 0 0 74 14 55
2018 LC-02 42 38 11 6 1 1 0 82 7 72
2017 LC 44 42 7 4 3 0 0 85 8 202
2017 LC-01 46 37 8 7 2 0 0 83 9 56
2017 LC-02 42 43 6 1 7 0 0 86 8 86
2017 LC-03 46 42 6 6 0 0 0 88 6 46
2014 LC 38 43 5 9 4 0 0 81 13 249
2014 LC-01 30 44 7 17 2 0 0 74 19 77
2014 LC-02 48 37 4 4 6 1 0 86 10 107
2014 LC-03 33 57 4 6 0 0 0 89 6 46

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 33 39 14 9 2 0 3 75 11 171
2018 LC-01 33 33 19 10 2 0 2 68 12 51
2018 LC-02 30 42 13 9 2 0 5 76 11 65
2017 LC 35 35 10 11 3 3 3 75 15 187
2017 LC-01 22 38 19 12 3 2 4 63 17 54
2017 LC-02 35 39 7 10 1 3 5 80 13 77
2017 LC-03 47 32 6 8 2 4 0 83 11 44
2014 LC 27 40 13 10 7 2 1 69 18 218
2014 LC-01 23 41 14 11 8 1 2 66 19 74
2014 LC-02 31 39 11 9 7 4 0 72 17 89
2014 LC-03 31 46 10 8 5 0 0 77 14 42

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 42 46 5 6 0 0 0 89 6 187
2018 LC-01 34 48 7 11 0 0 0 82 11 54
2018 LC-02 44 50 1 4 0 0 0 95 4 72
2017 LC 47 40 6 5 1 1 1 87 6 204
2017 LC-01 30 45 12 13 0 0 0 76 13 56
2017 LC-02 51 36 6 3 1 1 1 89 5 88
2017 LC-03 62 33 2 0 2 0 0 95 2 46
2014 LC 36 51 5 7 2 0 0 86 9 249
2014 LC-01 31 59 4 6 1 0 0 89 7 77
2014 LC-02 37 47 5 7 4 0 0 84 11 107
2014 LC-03 44 42 4 10 0 0 0 86 10 46

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 64 32 3 1 0 0 0 96 1 188
2018 LC-01 50 43 4 4 0 0 0 93 4 54
2018 LC-02 71 26 3 0 0 0 0 97 0 73
2017 LC 60 32 3 4 1 0 0 92 5 204
2017 LC-01 42 42 7 8 0 0 0 84 8 56
2017 LC-02 63 31 0 3 2 0 0 94 6 88
2017 LC-03 72 24 2 2 0 0 0 96 2 46
2014 LC 51 37 6 5 2 0 0 88 7 249
2014 LC-01 47 37 10 6 0 0 0 84 6 77
2014 LC-02 51 36 6 5 2 0 0 87 7 107
2014 LC-03 59 37 0 2 2 0 0 95 5 46

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 62 35 3 1 1 0 0 96 1 188
2018 LC-01 48 43 5 2 2 0 0 91 4 54
2018 LC-02 67 30 3 0 0 0 0 97 0 73
2017 LC 64 31 2 2 2 0 0 94 4 204
2017 LC-01 39 54 2 3 2 0 0 93 5 56
2017 LC-02 70 23 2 1 3 0 0 93 5 88
2017 LC-03 80 18 0 2 0 0 0 98 2 46
2014 LC 58 32 6 3 1 0 0 90 4 248
2014 LC-01 50 36 9 4 0 1 0 87 4 77
2014 LC-02 60 30 4 4 2 0 0 90 6 107
2014 LC-03 70 28 2 0 0 0 0 98 0 45

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 30 44 10 12 4 1 0 75 16 188
2018 LC-01 20 43 10 17 9 0 1 64 26 54
2018 LC-02 29 49 10 10 1 1 0 79 11 73
2017 LC 36 44 10 6 5 0 0 79 11 204
2017 LC-01 23 55 13 5 5 0 0 77 10 56
2017 LC-02 38 41 7 5 8 0 0 80 14 88
2017 LC-03 50 33 9 8 0 0 0 83 8 46
2014 LC 24 42 8 15 10 1 0 67 25 249
2014 LC-01 17 52 8 14 7 1 0 70 22 77
2014 LC-02 24 36 6 19 16 0 0 60 34 107
2014 LC-03 39 44 11 6 0 0 0 83 6 46

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 31 33 8 14 7 1 4 68 23 187
2018 LC-01 20 37 5 18 15 2 3 60 35 53
2018 LC-02 31 34 12 15 5 1 0 67 21 73
2017 LC 28 29 14 11 14 1 4 60 26 204
2017 LC-01 13 31 18 18 17 0 3 45 36 56
2017 LC-02 26 31 12 8 18 1 3 60 28 88
2017 LC-03 48 22 13 6 5 1 6 75 11 46
2014 LC 19 32 10 17 18 1 4 53 37 249
2014 LC-01 14 27 7 27 18 4 4 45 48 77
2014 LC-02 18 35 9 12 24 0 1 54 37 107
2014 LC-03 31 35 12 11 0 0 10 74 12 46

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 45 42 5 5 3 0 0 87 8 188
2018 LC-01 26 53 7 9 5 0 0 79 14 55
2018 LC-02 53 39 2 4 1 0 0 92 6 73
2017 LC 48 38 6 5 2 0 0 86 8 201
2017 LC-01 29 55 8 8 0 0 0 83 8 56
2017 LC-02 50 35 5 6 5 0 0 84 11 85
2017 LC-03 68 28 4 0 0 0 0 96 0 46
2014 LC 30 44 8 14 4 0 0 74 18 249
2014 LC-01 23 53 9 13 2 0 0 76 15 77
2014 LC-02 31 38 7 17 8 0 0 69 24 107
2014 LC-03 45 44 6 5 0 0 0 89 5 46

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 43 41 10 3 2 0 1 84 6 187
2018 LC-01 34 53 5 4 5 0 0 86 8 55
2018 LC-02 51 30 12 4 1 0 1 82 6 73
2017 LC 46 35 12 6 1 0 0 81 7 203
2017 LC-01 35 37 20 8 0 0 0 72 8 56
2017 LC-02 45 37 9 7 2 0 0 82 9 87
2017 LC-03 60 27 9 5 0 0 0 87 5 46
2014 LC 32 40 14 7 6 0 0 73 13 249
2014 LC-01 29 47 9 10 5 0 0 76 15 77
2014 LC-02 33 32 21 5 8 0 0 66 13 107
2014 LC-03 38 47 8 0 8 0 0 84 8 46

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 40 41 10 8 2 0 0 81 9 186
2018 LC-01 27 51 11 10 2 0 0 77 12 54
2018 LC-02 45 41 7 5 1 0 0 86 7 73
2017 LC 42 40 10 5 2 0 1 83 7 203
2017 LC-01 26 52 15 5 2 0 0 79 7 56
2017 LC-02 48 37 5 8 1 0 1 86 10 87
2017 LC-03 54 35 6 2 4 0 0 88 6 46
2014 LC 31 44 10 10 4 0 0 75 15 249
2014 LC-01 29 48 10 8 5 0 0 77 13 77
2014 LC-02 30 44 11 11 5 0 0 74 15 107
2014 LC-03 40 45 6 8 0 0 0 85 8 46

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 40 39 13 6 1 1 0 80 7 188
2018 LC-01 25 44 20 6 5 0 0 69 10 54
2018 LC-02 44 41 5 7 0 3 0 87 7 73
2017 LC 36 40 15 3 4 2 0 78 7 203
2017 LC-01 19 47 23 5 2 5 0 69 7 56
2017 LC-02 36 39 13 2 7 2 0 77 10 87
2017 LC-03 55 35 8 2 0 0 0 90 2 46

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 34 41 8 13 3 0 1 75 17 186
2018 LC-01 35 44 8 13 0 0 0 79 13 54
2018 LC-02 39 41 8 7 3 0 1 82 10 72
2017 LC 37 34 15 10 4 0 1 71 14 203
2017 LC-01 44 32 15 5 3 0 0 77 8 55
2017 LC-02 36 32 14 13 5 0 1 68 18 88
2017 LC-03 36 38 14 7 6 0 0 74 12 46
2014 LC 35 31 11 14 9 0 0 66 23 249
2014 LC-01 38 32 14 13 4 0 0 70 16 77
2014 LC-02 36 36 11 7 9 0 0 73 16 107
2014 LC-03 26 25 6 27 16 0 0 51 43 46

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 13 18 23 28 18 0 0 31 46 187
2018 LC-01 17 25 18 24 16 0 0 41 41 54
2018 LC-02 15 14 24 31 16 0 0 29 47 73
2017 LC 15 27 18 26 14 0 0 42 40 203
2017 LC-01 16 39 17 14 13 0 2 56 27 55
2017 LC-02 20 26 13 31 11 0 0 45 41 88
2017 LC-03 7 19 27 22 25 0 0 27 46 46
2014 LC 11 28 18 23 19 0 1 39 42 249
2014 LC-01 15 30 21 21 11 0 1 46 33 77
2014 LC-02 9 33 20 25 13 0 1 42 38 107
2014 LC-03 10 16 12 15 46 0 2 26 62 46

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 LC 24 48 28 188
2018 LC-01 28 34 38 54
2018 LC-02 18 58 25 73
2017 LC 20 50 30 204
2017 LC-01 23 46 31 56
2017 LC-02 19 52 29 88
2017 LC-03 19 53 28 46
2014 LC 25 39 36 249
2014 LC-01 29 32 39 77
2014 LC-02 27 40 33 107
2014 LC-03 14 49 38 46

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 LC 26 52 5 5 6 7 45
2018 LC-01 26 45 14 8 0 6 15
2018 LC-02 8 85 0 0 0 7 13
2017 LC 29 42 19 8 0 2 40
2017 LC-01 22 54 25 0 0 0 13
2017 LC-02 24 42 15 14 0 6 16
2014 LC 25 38 19 11 9999 7 65
2014 LC-01 18 43 17 13 9999 8 23
2014 LC-02 23 44 22 8 9999 3 30
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 62 31 3 4 0 0 0 93 4 188
2018 LC-01 44 44 4 9 0 0 0 87 9 55
2018 LC-02 69 27 3 1 0 0 0 96 1 73
2017 LC 60 28 8 4 1 0 0 88 5 203
2017 LC-01 39 40 17 4 0 0 0 79 4 56
2017 LC-02 68 23 5 4 1 0 0 91 5 87
2017 LC-03 73 22 2 2 0 0 0 96 2 46
2014 LC 47 35 11 5 2 0 0 82 7 249
2014 LC-01 42 33 15 9 1 0 0 74 10 77
2014 LC-02 51 34 11 1 3 0 0 85 4 107
2014 LC-03 55 36 4 5 0 0 0 91 5 46

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 35 43 14 8 1 0 0 77 9 188
2018 LC-01 24 38 26 10 2 0 0 62 12 54
2018 LC-02 34 45 10 11 0 0 0 79 11 73
2017 LC 29 46 13 8 4 0 0 76 12 202
2017 LC-01 18 51 17 10 5 0 0 68 15 56
2017 LC-02 28 49 10 7 6 0 0 77 13 87
2017 LC-03 46 36 12 6 0 0 0 81 6 46
2014 LC 21 37 15 17 11 0 0 58 27 249
2014 LC-01 16 30 18 25 12 0 0 46 37 77
2014 LC-02 17 41 15 14 13 1 0 59 26 107
2014 LC-03 41 35 10 9 5 0 0 76 14 46

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 8 21 45 17 7 0 2 24 30 188
2018 LC-01 11 18 54 11 2 0 4 14 30 55
2018 LC-02 7 24 42 20 7 0 0 27 31 73
2017 LC 8 23 42 16 10 0 1 26 32 204
2017 LC-01 12 28 41 9 9 0 0 18 40 56
2017 LC-02 7 23 42 18 7 0 2 26 30 88
2017 LC-03 8 16 38 19 19 0 0 38 24 46
2014 LC 11 28 41 13 7 0 0 20 39 249
2014 LC-01 10 27 44 10 7 0 1 17 38 77
2014 LC-02 11 27 43 14 4 0 0 19 39 107
2014 LC-03 9 28 35 17 11 0 0 28 36 46

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 4 12 35 27 20 1 1 48 17 189
2018 LC-01 5 16 35 27 10 4 2 39 23 55
2018 LC-02 5 11 37 28 19 0 0 46 16 73
2017 LC 7 11 33 27 17 1 4 47 18 204
2017 LC-01 7 19 33 21 12 2 6 36 28 56
2017 LC-02 9 8 31 32 15 1 2 49 18 88
2017 LC-03 1 8 36 24 29 0 1 54 10 46
2014 LC 9 16 33 25 13 1 3 40 26 249
2014 LC-01 11 19 35 18 9 0 8 29 33 77
2014 LC-02 11 14 35 28 11 1 1 40 25 107
2014 LC-03 4 11 32 34 17 0 2 52 16 46

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 11 22 38 18 10 0 2 28 33 188
2018 LC-01 7 26 44 15 6 0 2 22 34 54
2018 LC-02 15 25 31 21 8 0 0 29 40 73
2017 LC 10 21 37 21 10 0 2 31 31 202
2017 LC-01 8 24 38 25 4 0 2 29 32 56
2017 LC-02 13 22 37 14 12 0 2 26 35 88
2017 LC-03 4 15 38 32 12 0 0 44 19 45
2014 LC 22 24 29 16 8 0 2 24 46 249
2014 LC-01 24 24 24 18 7 0 4 25 49 77
2014 LC-02 21 23 36 14 7 0 0 20 43 107
2014 LC-03 26 24 24 14 12 0 0 26 50 46

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 13 22 43 13 8 0 2 21 35 188
2018 LC-01 12 20 45 13 7 0 2 21 33 55
2018 LC-02 13 25 48 10 5 0 0 15 38 72
2017 LC 9 27 39 17 8 0 1 25 36 201
2017 LC-01 12 28 48 9 4 0 0 13 39 56
2017 LC-02 11 24 38 15 10 0 1 26 35 86
2017 LC-03 4 25 29 35 8 0 0 42 29 45
2014 LC 14 30 37 13 4 0 2 18 44 248
2014 LC-01 11 29 38 9 7 0 6 17 43 77
2014 LC-02 14 26 41 18 1 0 0 19 39 106
2014 LC-03 16 36 26 11 10 0 0 22 52 46

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 21 31 27 11 8 1 1 20 53 188
2018 LC-01 33 26 25 7 1 2 5 9 63 55
2018 LC-02 17 31 32 14 5 1 0 19 49 72
2017 LC 17 32 30 15 5 0 0 20 50 203
2017 LC-01 29 32 25 11 2 0 2 13 62 56
2017 LC-02 13 37 30 14 6 0 0 21 50 87
2017 LC-03 12 20 39 24 6 0 0 30 31 46
2014 LC 28 32 27 8 5 0 0 14 60 249
2014 LC-01 29 28 34 7 2 0 0 10 57 77
2014 LC-02 26 34 24 10 6 0 0 16 60 107
2014 LC-03 24 41 23 6 6 0 0 12 65 46

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 11 24 33 19 9 1 3 30 36 189
2018 LC-01 18 33 31 14 0 0 5 14 53 55
2018 LC-02 9 19 37 22 8 1 3 32 29 73
2017 LC 7 19 33 26 13 0 2 39 27 203
2017 LC-01 8 34 28 20 10 0 0 30 41 55
2017 LC-02 6 14 35 25 14 0 5 41 22 88
2017 LC-03 3 11 37 32 16 0 0 48 14 46
2014 LC 6 11 34 33 12 0 3 47 18 248
2014 LC-01 6 16 40 25 8 0 5 35 23 76
2014 LC-02 5 10 28 40 15 0 2 56 15 107
2014 LC-03 8 8 42 34 8 0 0 42 16 46

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 15 27 34 12 9 0 3 21 43 186
2018 LC-01 16 30 38 10 2 0 4 12 48 55
2018 LC-02 20 23 30 17 9 0 1 26 43 73
2017 LC 15 26 33 16 9 0 1 25 41 203
2017 LC-01 19 28 36 11 5 0 0 17 47 55
2017 LC-02 14 28 27 16 13 0 2 30 43 88
2017 LC-03 10 20 39 23 7 0 0 31 30 46
2014 LC 25 27 31 9 7 1 0 16 52 249
2014 LC-01 29 30 26 6 7 2 0 14 60 77
2014 LC-02 25 22 35 13 5 0 0 17 47 107
2014 LC-03 19 33 31 7 10 0 0 16 52 46

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 61 29 4 4 3 0 0 90 6 187
2018 LC-01 49 33 9 6 2 0 0 83 8 55
2018 LC-02 57 32 3 4 4 0 0 89 8 72
2017 LC 64 25 4 5 2 0 1 89 7 204
2017 LC-01 56 31 5 8 0 0 0 87 8 56
2017 LC-02 61 24 6 3 5 0 1 86 8 88
2017 LC-03 81 15 0 5 0 0 0 95 5 46
2014 LC 60 31 3 4 2 0 1 92 6 249
2014 LC-01 52 40 2 4 2 0 0 92 6 77
2014 LC-02 64 24 3 5 3 0 1 89 8 107
2014 LC-03 70 30 0 0 0 0 0 100 0 46

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 54 37 3 4 1 0 0 92 5 186
2018 LC-01 47 38 8 5 2 0 0 85 7 55
2018 LC-02 53 38 3 6 0 0 0 92 6 71
2017 LC 55 37 3 3 2 0 0 92 5 202
2017 LC-01 37 55 7 2 0 0 0 92 2 56
2017 LC-02 59 29 2 6 4 0 0 88 9 87
2017 LC-03 65 33 0 2 0 0 0 98 2 46
2014 LC 50 43 4 2 1 0 0 93 3 249
2014 LC-01 45 49 3 2 0 0 0 94 2 77
2014 LC-02 50 39 6 2 3 0 0 89 5 107
2014 LC-03 55 45 0 0 0 0 0 100 0 46

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 60 34 4 2 0 0 0 94 2 187
2018 LC-01 45 45 5 5 0 0 0 90 5 55
2018 LC-02 73 23 4 0 0 0 0 96 0 72

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 54 34 10 1 0 1 0 89 1 186
2018 LC-01 38 41 17 2 0 2 0 81 2 53
2018 LC-02 62 30 7 1 0 0 0 92 1 73
2017 LC 50 34 11 2 1 1 0 86 3 204
2017 LC-01 34 41 20 3 0 2 0 76 3 56
2017 LC-02 52 32 8 2 3 1 0 86 6 88
2017 LC-03 64 32 2 0 0 0 1 98 0 46
2014 LC 51 35 7 4 1 2 0 88 5 249
2014 LC-01 49 42 8 0 1 0 0 91 1 77
2014 LC-02 49 32 5 8 2 4 0 84 10 107
2014 LC-03 66 28 6 0 0 0 0 94 0 46

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 48 40 6 4 1 1 0 88 5 187
2018 LC-01 32 47 16 5 0 0 0 79 5 54
2018 LC-02 55 36 1 4 3 1 0 92 7 73
2017 LC 44 42 9 2 1 1 0 87 4 203
2017 LC-01 29 49 19 2 0 2 0 79 2 56
2017 LC-02 43 44 5 3 3 1 0 88 7 87
2017 LC-03 67 27 6 0 0 0 0 94 0 46
2014 LC 52 34 7 4 2 2 0 87 6 249
2014 LC-01 51 36 6 4 2 1 0 88 6 77
2014 LC-02 49 32 9 5 2 3 0 84 7 107
2014 LC-03 69 28 4 0 0 0 0 96 0 46

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 62 30 4 2 2 1 0 92 4 186
2018 LC-01 45 44 5 2 2 2 0 91 4 54
2018 LC-02 64 30 4 1 0 0 0 94 1 72
2017 LC 56 32 7 2 4 0 0 88 6 204
2017 LC-01 38 49 10 3 0 0 0 87 3 56
2017 LC-02 53 33 6 0 8 0 0 86 8 88
2017 LC-03 82 11 2 2 1 0 0 94 4 46
2014 LC 48 30 8 9 5 0 0 78 14 247
2014 LC-01 37 33 10 13 6 0 0 70 19 77
2014 LC-02 50 28 9 8 6 0 0 77 13 106
2014 LC-03 68 30 0 2 0 0 0 98 2 45

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 40 45 8 4 2 1 0 86 6 187
2018 LC-01 29 50 11 9 2 0 0 78 11 55
2018 LC-02 33 52 7 3 4 0 1 86 7 72
2017 LC 41 40 7 5 3 1 2 84 8 204
2017 LC-01 21 54 17 6 0 0 2 77 6 56
2017 LC-02 44 35 5 6 6 1 4 83 12 88
2017 LC-03 60 34 1 0 2 2 0 96 3 46
2014 LC 43 38 10 3 2 2 0 84 5 249
2014 LC-01 34 39 17 6 1 1 1 75 7 77
2014 LC-02 48 37 8 2 4 2 0 86 6 107
2014 LC-03 53 39 2 0 0 5 0 98 0 46

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 64 28 5 2 1 0 0 92 3 188
2018 LC-01 45 44 6 3 2 0 0 89 5 54
2018 LC-02 65 28 3 3 0 1 0 94 3 73
2017 LC 63 28 4 2 1 1 0 93 3 203
2017 LC-01 51 36 11 2 0 0 0 88 2 56
2017 LC-02 58 33 1 5 1 2 0 93 6 88
2017 LC-03 85 11 4 0 0 0 0 96 0 45
2014 LC 64 27 4 3 2 0 0 91 5 249
2014 LC-01 57 32 5 4 1 0 0 90 5 77
2014 LC-02 66 24 4 3 3 1 0 90 6 107
2014 LC-03 73 22 5 0 0 0 0 95 0 46

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 52 34 10 3 1 0 0 87 3 187
2018 LC-01 35 39 17 7 2 0 0 74 9 54
2018 LC-02 50 37 10 1 0 1 0 88 1 72

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 26 30 10 12 8 7 7 65 23 188
2018 LC-01 13 18 9 15 18 13 13 43 45 54
2018 LC-02 23 34 14 15 5 5 3 62 22 73
2017 LC 24 23 21 12 7 4 9 53 22 204
2017 LC-01 8 25 33 15 5 4 10 38 23 56
2017 LC-02 23 26 17 12 11 6 5 55 26 88
2017 LC-03 45 15 16 9 4 2 10 68 14 46
2014 LC 28 19 19 13 9 5 9 54 25 249
2014 LC-01 18 19 19 19 6 7 13 46 31 77
2014 LC-02 26 20 19 13 13 4 6 51 28 107
2014 LC-03 52 16 20 2 2 0 8 74 5 46

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LC 7 93 189
2018 LC-01 12 88 55

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 LC 54 13

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 LC 38 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 LC 39 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 LC 39 13

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 LC 54 13

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 LC 46 13

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 LC 0 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 26 37 12 7 2 11 4 74 11 187
2018 LC-01 16 29 17 9 5 20 2 59 19 54
2018 LC-02 27 35 12 7 1 11 7 75 10 72
2017 LC 32 25 15 4 7 14 3 69 13 204
2017 LC-01 17 24 24 7 3 18 7 55 13 56
2017 LC-02 31 27 15 2 10 13 1 67 15 88
2017 LC-03 51 23 8 0 5 12 2 85 5 46
2014 LC 26 26 15 7 4 21 2 67 14 249
2014 LC-01 21 23 7 5 5 36 2 72 16 77
2014 LC-02 24 25 18 8 6 16 3 60 17 107
2014 LC-03 42 31 12 8 0 7 0 78 9 46

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 46 37 8 4 1 4 0 86 6 188
2018 LC-01 25 42 14 8 4 6 0 73 12 55
2018 LC-02 50 37 7 3 1 3 0 89 4 73
2017 LC 47 32 11 4 4 2 0 80 9 203
2017 LC-01 30 43 17 3 2 5 0 77 5 55
2017 LC-02 45 31 10 6 8 1 0 77 14 88
2017 LC-03 67 25 6 0 2 0 0 92 2 46
2014 LC 42 35 11 3 3 5 0 82 6 249
2014 LC-01 36 43 11 3 2 6 0 83 6 77
2014 LC-02 41 38 11 3 4 3 0 81 7 107
2014 LC-03 67 17 8 4 2 2 0 86 6 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LC 3 97 188

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 35 28 11 3 0 19 5 82 4 189
2018 LC-01 18 28 13 4 0 32 6 74 6 55
2018 LC-02 37 26 12 2 0 15 7 81 3 73
2017 LC 33 20 14 2 4 19 7 72 8 203
2017 LC-01 18 21 16 3 0 29 12 67 6 56
2017 LC-02 33 20 17 1 8 13 8 66 12 88
2017 LC-03 50 16 7 2 0 22 2 88 3 45
2014 LC 26 17 17 3 1 31 4 66 7 249
2014 LC-01 23 12 14 5 0 42 5 65 9 77
2014 LC-02 26 17 17 4 3 28 4 64 10 107
2014 LC-03 41 20 16 0 0 19 5 79 0 46

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 51 33 10 2 0 4 0 87 2 189
2018 LC-01 29 36 24 4 0 6 0 69 5 55
2018 LC-02 56 33 7 1 0 3 0 92 1 73
2017 LC 49 31 11 1 3 3 1 83 5 202
2017 LC-01 25 46 15 3 0 10 2 80 4 56
2017 LC-02 46 31 13 0 7 1 1 79 7 87
2017 LC-03 77 18 5 0 0 0 0 95 0 45
2014 LC 46 33 11 3 0 6 0 84 3 249
2014 LC-01 36 44 12 2 0 5 0 85 3 77
2014 LC-02 51 30 10 3 1 5 0 85 4 107
2014 LC-03 64 18 12 2 0 5 0 86 2 46
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 65 22 6 4 2 1 0 88 6 188
2018 LC-01 64 20 7 5 4 0 0 84 9 55
2018 LC-02 67 25 3 4 0 1 0 93 4 72
2017 LC 64 23 6 3 3 1 0 88 6 204
2017 LC-01 61 30 8 0 0 0 0 92 0 56
2017 LC-02 63 19 6 2 6 3 1 86 9 88
2017 LC-03 72 19 4 4 2 0 0 90 6 46

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 54 37 6 2 1 1 0 92 3 188
2018 LC-01 36 52 8 4 0 0 1 89 4 55
2018 LC-02 61 30 6 0 3 1 0 92 3 72
2017 LC 51 37 6 3 2 0 0 88 6 204
2017 LC-01 39 47 10 3 0 0 0 86 3 56
2017 LC-02 48 40 5 2 5 0 0 88 7 88
2017 LC-03 73 22 3 2 0 0 0 94 2 46

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 34 44 10 9 4 0 0 78 12 188
2018 LC-01 20 46 12 16 5 0 0 66 22 55
2018 LC-02 33 47 9 7 4 0 0 80 11 73
2017 LC 30 46 9 10 5 0 0 76 15 204
2017 LC-01 18 51 14 15 2 0 0 69 17 56
2017 LC-02 25 48 8 10 9 0 0 73 19 88
2017 LC-03 52 37 5 2 4 0 0 89 6 46

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 17 22 24 16 21 0 1 39 37 189
2018 LC-01 14 21 30 15 18 0 2 36 33 55
2018 LC-02 14 24 22 19 22 0 0 38 41 73
2017 LC 17 20 22 16 21 1 3 39 39 203
2017 LC-01 15 12 27 22 19 2 5 28 43 56
2017 LC-02 12 25 23 16 23 0 1 37 39 88
2017 LC-03 29 24 14 11 20 0 1 54 32 46

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 6 19 31 22 23 0 0 25 45 188
2018 LC-01 5 16 31 23 24 0 0 21 48 54
2018 LC-02 7 18 35 22 18 0 0 25 40 73
2017 LC 6 20 31 25 17 0 0 27 42 204
2017 LC-01 5 24 33 24 14 0 0 29 38 56
2017 LC-02 10 16 31 27 16 0 1 26 43 88
2017 LC-03 4 26 32 21 18 0 0 30 39 46

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 12 25 27 22 14 0 0 37 36 188
2018 LC-01 12 15 36 27 11 0 0 27 38 55
2018 LC-02 9 30 29 20 12 0 0 39 32 72
2017 LC 12 21 34 18 14 0 0 34 33 204
2017 LC-01 13 13 36 26 12 0 0 26 38 56
2017 LC-02 10 24 35 14 16 0 1 34 30 88
2017 LC-03 17 30 27 15 10 2 0 48 25 46

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 8 20 27 23 22 0 0 28 45 188
2018 LC-01 7 13 22 40 18 0 0 20 58 54
2018 LC-02 7 26 28 15 24 0 0 33 39 73
2017 LC 7 25 30 26 12 0 0 32 38 203
2017 LC-01 3 23 28 37 8 0 0 27 45 56
2017 LC-02 11 24 26 21 16 0 1 36 37 87
2017 LC-03 4 32 35 18 11 0 0 36 29 46

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 12 19 30 20 18 0 1 31 38 187
2018 LC-01 11 16 41 17 11 0 5 28 29 54
2018 LC-02 9 23 31 21 16 0 0 32 37 73
2017 LC 13 26 28 20 13 0 1 40 33 204
2017 LC-01 16 31 28 13 10 0 2 48 24 56
2017 LC-02 14 27 27 15 16 0 1 41 31 88
2017 LC-03 11 20 30 29 10 0 0 32 39 46

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 12 19 31 21 16 0 1 31 37 189
2018 LC-01 11 15 29 24 19 0 2 27 44 55
2018 LC-02 13 19 36 21 8 1 1 33 30 73
2017 LC 12 27 33 18 10 0 0 39 28 204
2017 LC-01 11 30 39 12 8 0 0 41 20 56
2017 LC-02 15 28 29 17 10 0 0 44 28 88
2017 LC-03 12 23 33 23 10 0 0 35 32 46

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 24 39 23 10 3 1 1 64 13 188
2018 LC-01 14 41 28 14 4 0 0 54 18 55
2018 LC-02 29 38 17 11 3 1 1 69 14 72
2017 LC 29 34 20 13 4 0 0 63 17 203
2017 LC-01 21 41 23 15 0 0 0 62 15 56
2017 LC-02 27 31 21 13 8 0 0 58 21 87
2017 LC-03 45 30 14 9 1 0 0 75 10 46

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 16 34 32 13 5 0 1 50 18 188
2018 LC-01 9 31 35 20 5 0 0 39 25 55
2018 LC-02 13 44 29 7 6 0 1 58 12 72
2017 LC 20 27 31 15 6 0 0 48 21 204
2017 LC-01 16 24 38 19 3 0 0 39 23 56
2017 LC-02 18 28 31 17 7 0 0 46 23 88
2017 LC-03 32 27 26 11 1 2 0 61 13 46

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 29 33 25 9 3 0 1 63 11 188
2018 LC-01 19 28 36 15 0 0 2 48 15 55
2018 LC-02 31 40 21 4 3 0 1 72 7 72
2017 LC 29 41 19 6 5 0 0 70 11 204
2017 LC-01 17 44 29 7 3 0 0 61 10 56
2017 LC-02 30 41 14 7 8 0 0 71 15 88
2017 LC-03 49 31 16 2 1 0 0 80 4 46

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 22 24 26 20 8 0 1 45 28 187
2018 LC-01 19 28 26 16 9 0 2 47 26 55
2018 LC-02 18 21 34 20 7 0 0 39 27 71
2017 LC 21 27 26 17 8 0 0 48 26 203
2017 LC-01 17 22 32 17 12 0 0 40 28 56
2017 LC-02 21 29 25 18 6 0 1 51 24 88
2017 LC-03 23 29 26 16 6 0 0 52 22 46

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 60 30 5 4 1 0 1 90 4 183
2018 LC-01 54 34 4 7 0 0 2 89 7 55
2018 LC-02 62 31 7 0 0 0 0 93 0 68
2017 LC 71 21 5 0 1 0 1 93 2 204
2017 LC-01 71 23 5 0 0 0 2 95 0 56
2017 LC-02 69 23 6 0 3 0 0 91 3 88
2017 LC-03 80 14 2 0 0 2 1 97 0 46

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 79 10 3 2 1 0 5 94 3 188
2018 LC-01 71 14 4 2 2 0 8 92 4 55
2018 LC-02 78 8 3 4 1 0 6 92 6 72

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 79 11 4 3 1 0 2 92 4 187
2018 LC-01 72 9 9 5 2 0 4 83 7 55
2018 LC-02 79 15 1 1 1 0 1 96 3 71
2017 LC 78 11 5 2 3 0 1 90 5 204
2017 LC-01 76 12 8 3 0 0 2 89 3 56
2017 LC-02 78 12 1 2 5 0 2 92 7 88
2017 LC-03 86 7 5 2 0 0 0 93 2 46

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 60 26 11 3 0 0 0 86 3 188
2018 LC-01 56 19 18 7 0 0 0 75 7 54
2018 LC-02 58 27 13 1 0 0 0 86 1 73
2017 LC 55 29 9 4 2 0 1 85 6 203
2017 LC-01 50 40 8 2 0 0 0 90 2 56
2017 LC-02 54 29 7 5 4 0 2 84 9 87
2017 LC-03 63 18 14 5 0 0 0 82 5 46

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 63 18 9 7 2 0 1 82 9 188
2018 LC-01 53 23 13 5 5 0 0 76 11 54
2018 LC-02 68 15 11 7 0 0 0 83 7 73
2017 LC 65 21 8 4 2 0 0 86 6 204
2017 LC-01 58 33 7 3 0 0 0 90 3 56
2017 LC-02 70 12 7 8 4 0 0 82 12 88
2017 LC-03 68 22 10 0 0 0 0 90 0 46

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 23 44 21 9 2 0 1 68 11 187
2018 LC-01 16 37 30 17 0 0 1 53 17 54
2018 LC-02 21 47 24 4 3 0 1 69 7 73
2017 LC 32 34 22 7 2 0 2 68 9 202
2017 LC-01 36 28 21 8 5 0 2 65 14 55
2017 LC-02 33 35 19 7 1 0 4 72 8 87
2017 LC-03 30 38 30 2 0 0 0 68 2 46

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 54 31 12 2 2 0 1 85 3 185
2018 LC-01 52 28 15 4 2 0 0 80 6 54
2018 LC-02 59 28 12 0 0 0 1 87 0 72
2017 LC 57 26 14 2 0 0 0 84 3 202
2017 LC-01 53 26 18 0 2 0 2 80 2 55
2017 LC-02 53 28 16 3 0 0 0 82 3 87
2017 LC-03 66 24 6 2 0 1 0 91 2 46

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 85 10 2 0 1 0 3 97 1 188
2018 LC-01 76 14 4 0 2 0 4 94 2 54
2018 LC-02 92 5 1 0 0 0 1 99 0 73
2017 LC 87 8 1 2 0 0 2 97 2 204
2017 LC-01 83 12 2 0 0 0 3 98 0 56
2017 LC-02 88 4 1 5 0 0 2 94 5 88
2017 LC-03 94 6 0 0 0 0 0 100 0 46

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 56 25 13 3 2 0 1 82 5 188
2018 LC-01 52 24 13 5 4 0 2 78 9 54
2018 LC-02 66 15 13 4 1 0 1 82 5 73
2017 LC 60 29 9 1 0 0 1 89 2 202
2017 LC-01 58 30 7 5 0 0 0 88 5 55
2017 LC-02 63 28 6 0 1 0 3 93 1 87
2017 LC-03 63 24 12 0 0 0 0 88 0 46

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 4 21 41 25 10 0 0 24 35 187
2018 LC-01 0 12 56 20 11 0 0 12 31 54
2018 LC-02 2 21 43 26 8 0 0 23 34 72
2017 LC 5 16 48 24 7 0 0 21 32 204
2017 LC-01 3 18 53 22 3 0 0 21 26 56
2017 LC-02 6 13 45 29 7 0 0 19 36 88
2017 LC-03 6 20 50 17 8 0 0 25 25 46

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 13 31 33 17 6 0 0 23 44 186
2018 LC-01 17 28 32 19 4 0 0 23 45 53
2018 LC-02 9 31 37 14 10 0 0 23 40 73
2017 LC 7 22 48 20 3 0 0 24 28 203
2017 LC-01 5 28 43 21 3 0 0 24 33 56
2017 LC-02 8 20 53 15 3 0 0 18 28 88
2017 LC-03 8 13 43 31 5 0 0 36 21 45
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 21 18 27 17 14 3 0 22 78 188
2018 LC-01 23 30 24 12 12 0 0 23 77 55
2018 LC-02 17 16 29 23 13 1 0 17 83 72
2017 LC 14 16 28 19 19 3 1 15 85 204
2017 LC-01 13 12 37 20 17 0 2 13 87 56
2017 LC-02 15 13 26 21 22 3 0 15 85 88
2017 LC-03 18 26 22 16 16 2 0 18 82 46

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 LC 16 145
2018 LC-01 14 43
2018 LC-02 17 59
2017 LC 13 168
2017 LC-01 7 48
2017 LC-02 17 73
2017 LC-03 8 38

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 LC 53 145
2018 LC-01 32 43
2018 LC-02 58 59
2017 LC 46 168
2017 LC-01 44 48
2017 LC-02 47 73
2017 LC-03 46 38

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 LC 22 145
2018 LC-01 21 43
2018 LC-02 15 59
2017 LC 23 168
2017 LC-01 32 48
2017 LC-02 19 73
2017 LC-03 22 38

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 LC 31 145
2018 LC-01 47 43
2018 LC-02 26 59
2017 LC 40 168
2017 LC-01 30 48
2017 LC-02 53 73
2017 LC-03 31 38

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 LC 2 145
2018 LC-01 2 43
2018 LC-02 3 59
2017 LC 2 168
2017 LC-01 4 48
2017 LC-02 1 73
2017 LC-03 3 38

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 LC 61 145
2018 LC-01 47 43
2018 LC-02 73 59

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 LC 41 145
2018 LC-01 43 43
2018 LC-02 42 59
2017 LC 58 168
2017 LC-01 61 48
2017 LC-02 52 73
2017 LC-03 59 38

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 LC 1 34 22 16 10 17 141
2018 LC-01 0 44 16 17 9 14 42
2018 LC-02 0 31 26 14 12 16 57
2017 LC 6 43 17 16 8 11 166
2017 LC-01 6 46 11 16 6 14 47
2017 LC-02 7 36 17 23 7 11 73
2017 LC-03 0 58 25 3 5 9 36

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 LC 21 79 141
2018 LC-01 17 83 43
2018 LC-02 19 81 58

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 51 13 11 5 4 1 15 76 11 188
2018 LC-01 51 12 14 0 2 0 20 80 2 55
2018 LC-02 55 16 9 8 3 1 7 78 12 73

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 6 23 17 22 26 0 6 30 51 144
2018 LC-01 5 14 16 24 30 0 9 22 60 43
2018 LC-02 5 17 20 26 27 0 5 24 55 59
2017 LC 13 14 10 22 35 1 7 29 61 170
2017 LC-01 11 8 6 28 39 0 8 20 73 49
2017 LC-02 10 11 11 19 45 0 4 22 66 73
2017 LC-03 16 28 13 23 9 3 8 49 36 38

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 LC 4 8 13 16 47 1 12 14 72 143
2018 LC-01 3 5 9 16 47 2 18 10 78 42
2018 LC-02 3 9 14 20 42 0 12 14 71 59
2017 LC 2 5 5 15 59 1 13 8 86 169
2017 LC-01 0 0 0 19 57 2 21 0 100 49
2017 LC-02 0 5 6 13 70 1 5 6 88 73
2017 LC-03 5 10 8 16 46 0 15 18 73 37
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