2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 43 10 8 4 0 0 78 12 2646
2018 IS-01 46 38 9 3 4 0 0 84 7 24
2018 IS-02 34 36 13 11 6 0 0 70 17 222
2018 IS-03 34 44 10 8 4 0 0 78 12 560
2018 IS-04 33 45 11 8 3 0 0 78 11 806
2018 IS-05 35 42 11 8 4 0 0 77 12 608
2018 IS-06 43 42 7 6 3 0 0 84 9 355
2017 IS 34 46 8 8 3 0 0 80 12 2617
2017 IS-02 29 45 11 8 7 0 0 74 15 215
2017 IS-03 31 47 10 8 3 0 0 78 12 578
2017 IS-04 34 47 8 8 3 0 0 81 12 840
2017 IS-05 33 47 8 8 3 1 0 81 11 595
2017 IS-06 41 42 5 9 3 0 0 84 12 330
2014 IS 28 45 11 10 5 0 0 74 16 2699
2014 IS-01 41 50 0 9 0 0 0 91 9 10
2014 IS-02 28 44 12 8 7 0 0 72 15 237
2014 IS-03 26 47 11 9 7 0 0 73 16 584
2014 IS-04 27 43 12 12 5 0 0 70 18 835
2014 IS-05 32 44 10 10 4 0 0 76 14 622
2014 IS-06 32 47 9 9 3 0 0 79 13 360
2011 IS 32 42 11 9 5 0 0 74 14 3184
2011 IS-01 28 45 16 6 5 0 0 73 11 46
2011 IS-02 27 42 14 10 6 0 0 69 17 322
2011 IS-03 34 41 11 9 6 0 0 74 15 757
2011 IS-04 31 42 11 11 5 0 0 73 16 1005
2011 IS-05 33 43 12 8 5 0 0 75 13 645
2011 IS-06 35 45 8 8 4 0 0 80 12 382
2008 IS 33 43 11 8 5 0 0 76 13 2678
2008 IS-01 23 63 8 0 6 0 0 86 6 30
2008 IS-02 32 37 14 10 7 0 0 70 17 288
2008 IS-03 34 39 11 10 5 0 0 74 15 667
2008 IS-04 33 44 11 8 3 0 0 77 12 808
2008 IS-05 34 45 9 7 6 0 0 79 12 549
2008 IS-06 34 46 11 6 3 0 0 80 9 286

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 38 11 11 5 0 0 73 16 2645
2018 IS-01 48 30 13 8 0 0 0 79 8 24
2018 IS-02 35 35 15 11 5 0 0 70 15 223
2018 IS-03 35 37 10 11 7 0 0 72 18 559
2018 IS-04 33 39 12 10 5 0 0 72 15 809
2018 IS-05 34 39 8 12 6 0 0 74 18 607
2018 IS-06 38 42 8 9 3 0 0 80 13 353
2017 IS 33 40 12 10 6 0 0 73 16 2614
2017 IS-02 31 41 15 5 8 1 0 73 12 215
2017 IS-03 30 41 12 13 4 0 0 71 17 576
2017 IS-04 31 40 11 10 7 0 0 71 17 841
2017 IS-05 35 38 11 9 6 1 0 73 15 594
2017 IS-06 40 37 9 8 6 0 0 77 14 330

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 36 10 5 2 0 0 83 7 2629
2018 IS-01 77 7 16 0 0 0 0 84 0 24
2018 IS-02 41 34 20 3 1 0 0 75 5 222
2018 IS-03 47 36 10 6 1 0 0 83 7 556
2018 IS-04 44 40 9 4 2 0 0 84 7 803
2018 IS-05 45 36 10 6 3 0 0 82 8 602
2018 IS-06 59 29 7 3 2 0 0 88 5 353
2017 IS 47 38 9 4 2 0 0 85 6 2613
2017 IS-02 43 39 9 5 3 0 0 83 8 214
2017 IS-03 45 39 10 5 1 0 0 84 6 578
2017 IS-04 47 38 10 3 2 0 0 85 5 839
2017 IS-05 46 40 9 4 1 0 0 86 5 595
2017 IS-06 55 33 6 4 1 0 0 89 5 328
2014 IS 53 32 10 4 2 0 0 85 5 2695
2014 IS-01 83 7 9 0 0 0 0 91 0 10
2014 IS-02 49 35 12 2 2 0 0 84 4 237
2014 IS-03 52 33 9 4 2 0 0 85 6 584
2014 IS-04 52 33 10 4 2 0 0 85 6 832
2014 IS-05 54 31 10 3 2 0 0 85 5 621
2014 IS-06 59 28 9 4 1 0 0 87 4 360
2011 IS 50 35 9 4 2 0 0 85 6 3185
2011 IS-01 45 44 2 7 2 0 0 89 9 46
2011 IS-02 45 38 8 6 3 0 0 83 9 322
2011 IS-03 50 36 8 4 2 0 0 86 6 757
2011 IS-04 49 35 10 5 1 0 0 84 6 1005
2011 IS-05 53 33 9 3 1 0 0 86 5 645
2011 IS-06 54 33 10 1 1 0 0 88 2 383

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 39 11 6 3 0 0 80 9 2648
2018 IS-01 62 26 5 3 4 0 0 88 7 24
2018 IS-02 42 37 11 6 3 1 0 80 9 223
2018 IS-03 41 39 10 6 4 0 0 80 9 561
2018 IS-04 39 40 12 7 2 0 0 79 9 807
2018 IS-05 38 39 12 7 3 0 0 77 11 609
2018 IS-06 49 38 7 4 2 0 0 87 6 354
2017 IS 40 41 9 6 3 0 0 82 9 2610
2017 IS-02 45 35 8 8 5 0 0 79 12 214
2017 IS-03 39 41 11 7 2 0 0 80 9 576
2017 IS-04 39 42 10 6 3 0 0 81 9 838
2017 IS-05 39 45 8 6 3 0 0 84 8 595
2017 IS-06 47 38 8 5 3 0 0 85 8 328
2014 IS 38 40 11 7 4 0 0 78 11 2699
2014 IS-01 72 18 0 9 0 0 0 91 9 10
2014 IS-02 37 41 10 6 6 0 0 78 12 237
2014 IS-03 37 42 10 8 4 0 0 79 12 584
2014 IS-04 36 41 11 8 3 0 0 77 12 835
2014 IS-05 39 40 11 6 4 0 0 79 10 622
2014 IS-06 43 37 12 6 3 0 0 79 9 360
2011 IS 40 43 8 6 3 0 0 82 10 3188
2011 IS-01 38 46 8 5 2 0 0 85 7 46
2011 IS-02 33 46 9 6 5 1 0 80 11 322
2011 IS-03 41 40 8 6 4 0 0 81 11 757
2011 IS-04 38 44 8 6 3 0 0 83 9 1006
2011 IS-05 42 41 8 6 3 0 0 83 9 647
2011 IS-06 41 42 8 6 3 0 0 83 9 383
2008 IS 40 43 8 7 2 0 0 83 9 2684
2008 IS-01 39 48 9 4 0 0 0 87 4 30
2008 IS-02 36 39 10 12 3 0 0 75 15 289
2008 IS-03 42 40 9 7 3 0 0 82 10 669
2008 IS-04 40 44 7 7 2 0 0 84 9 810
2008 IS-05 40 44 7 6 3 0 0 84 9 551
2008 IS-06 43 42 8 5 2 0 0 85 7 284

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 32 16 9 4 1 0 70 13 2634
2018 IS-01 55 22 16 7 0 0 0 77 7 24
2018 IS-02 46 29 14 6 5 1 0 75 11 221
2018 IS-03 39 31 17 9 4 0 0 71 12 556
2018 IS-04 35 34 18 8 4 1 0 70 12 810
2018 IS-05 36 32 16 10 6 1 0 68 17 605
2018 IS-06 41 35 13 8 3 0 0 75 11 350
2017 IS 36 35 15 8 5 1 0 71 13 2615
2017 IS-02 43 33 13 5 5 1 0 77 10 215
2017 IS-03 35 37 15 8 3 1 0 74 11 579
2017 IS-04 33 35 17 9 5 0 0 69 14 840
2017 IS-05 34 35 16 9 4 1 0 70 14 593
2017 IS-06 42 28 14 10 6 0 0 70 16 329
2014 IS 29 38 16 11 5 1 0 68 17 2700
2014 IS-01 59 32 9 0 0 0 0 91 0 10
2014 IS-02 36 38 14 5 7 0 0 74 12 237
2014 IS-03 32 39 12 10 5 1 0 73 15 583
2014 IS-04 26 36 19 13 6 1 0 62 18 835
2014 IS-05 26 41 16 12 5 1 0 68 16 622
2014 IS-06 31 37 13 13 6 0 0 68 19 361
2011 IS 30 37 17 9 6 1 0 68 15 3181
2011 IS-01 48 30 15 0 7 0 0 78 7 46
2011 IS-02 35 36 15 6 6 1 0 72 13 319
2011 IS-03 30 37 17 9 7 1 0 67 15 755
2011 IS-04 28 37 18 10 6 1 0 65 16 1005
2011 IS-05 30 40 18 8 4 1 0 70 12 647
2011 IS-06 33 36 13 10 7 0 0 70 17 382

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 36 13 9 4 1 0 74 13 2631
2018 IS-01 55 29 16 0 0 0 0 84 0 24
2018 IS-02 45 28 15 7 4 1 0 74 11 222
2018 IS-03 36 37 12 10 4 0 0 74 13 557
2018 IS-04 36 37 15 8 4 1 0 73 12 805
2018 IS-05 36 35 13 11 5 1 0 71 16 605
2018 IS-06 40 40 10 7 4 0 0 80 11 350
2017 IS 34 39 13 9 4 1 0 73 13 2621
2017 IS-02 38 41 12 6 3 0 0 78 9 215
2017 IS-03 35 38 14 9 3 1 0 74 12 579
2017 IS-04 32 40 13 10 5 1 0 72 15 842
2017 IS-05 32 41 13 10 4 1 0 74 14 595
2017 IS-06 43 31 11 10 4 0 0 74 15 331
2014 IS 29 39 15 10 5 0 0 69 16 2700
2014 IS-01 66 17 17 0 0 0 0 83 0 10
2014 IS-02 36 37 15 5 6 0 0 73 12 236
2014 IS-03 32 39 14 9 6 0 0 71 14 584
2014 IS-04 26 39 17 12 6 1 0 65 18 835
2014 IS-05 27 42 15 11 4 1 0 70 15 622
2014 IS-06 32 39 13 11 4 0 0 71 16 361
2011 IS 30 40 14 10 5 0 0 71 15 3178
2011 IS-01 44 32 15 2 7 0 0 76 9 46
2011 IS-02 30 41 12 10 6 1 0 72 16 319
2011 IS-03 29 40 14 10 6 0 0 70 16 754
2011 IS-04 29 38 17 10 5 0 0 68 15 1004
2011 IS-05 30 45 12 10 4 0 0 75 14 648
2011 IS-06 32 40 11 11 6 0 0 73 16 380
2008 IS 30 40 14 11 5 0 0 70 16 2683
2008 IS-01 39 41 14 3 3 0 0 80 6 30
2008 IS-02 32 36 15 10 6 0 0 69 16 289
2008 IS-03 32 40 13 10 4 1 0 72 14 665
2008 IS-04 29 41 13 13 4 0 0 71 17 812
2008 IS-05 31 40 13 9 6 1 0 72 15 550
2008 IS-06 25 41 17 11 6 0 0 66 17 286

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 26 18 12 7 3 0 62 20 2642
2018 IS-01 35 28 16 0 17 4 0 65 18 24
2018 IS-02 32 25 16 16 8 3 0 59 24 223
2018 IS-03 32 26 18 12 7 4 1 61 20 556
2018 IS-04 33 26 18 13 7 2 0 61 20 812
2018 IS-05 35 24 17 12 8 3 0 61 21 606
2018 IS-06 37 29 17 8 6 2 1 68 15 354
2017 IS 32 28 15 12 8 4 0 63 21 2617
2017 IS-02 36 23 17 9 12 3 0 61 22 215
2017 IS-03 32 27 17 12 6 5 0 62 19 579
2017 IS-04 30 29 15 13 9 4 0 61 23 842
2017 IS-05 30 32 15 11 8 3 0 64 20 592
2017 IS-06 41 26 12 9 9 2 0 69 19 331
2014 IS 29 26 17 14 10 4 0 58 25 2699
2014 IS-01 68 15 0 9 0 8 0 90 10 10
2014 IS-02 34 20 19 9 10 8 1 58 21 236
2014 IS-03 31 25 16 14 9 4 0 59 24 584
2014 IS-04 27 27 17 15 10 4 0 57 26 834
2014 IS-05 29 28 19 13 9 3 0 58 22 622
2014 IS-06 27 28 16 17 10 3 0 56 27 361
2011 IS 30 27 16 13 10 4 0 59 24 3183
2011 IS-01 33 28 17 7 11 4 0 63 19 46
2011 IS-02 31 22 17 15 11 4 0 55 28 321
2011 IS-03 29 27 16 13 12 3 0 58 26 758
2011 IS-04 29 26 18 15 9 4 0 57 25 1004
2011 IS-05 30 30 16 12 7 4 0 63 20 646
2011 IS-06 30 29 15 12 10 4 0 61 23 381
2008 IS 25 28 17 15 9 4 0 56 26 2685
2008 IS-01 23 10 33 22 6 6 0 35 29 30
2008 IS-02 24 25 18 17 12 4 1 51 30 289
2008 IS-03 25 29 18 15 9 5 1 56 25 666
2008 IS-04 26 29 18 15 8 4 0 57 24 811
2008 IS-05 27 31 14 16 7 5 0 61 24 552
2008 IS-06 23 26 22 15 9 4 0 52 25 286
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 28 10 6 4 2 1 80 10 2632
2018 IS-01 63 25 12 0 0 0 0 88 0 24
2018 IS-02 51 23 10 8 4 3 2 77 13 221
2018 IS-03 50 27 11 6 3 2 1 79 10 555
2018 IS-04 48 31 10 6 4 2 0 80 10 803
2018 IS-05 52 28 8 6 4 2 1 82 9 606
2018 IS-06 54 25 10 6 3 1 1 80 9 354
2017 IS 49 29 10 6 3 2 0 81 9 2619
2017 IS-02 56 27 7 5 2 2 0 85 7 215
2017 IS-03 51 29 9 6 3 2 1 83 8 578
2017 IS-04 46 31 10 7 3 3 0 79 10 842
2017 IS-05 48 30 10 7 3 2 1 80 10 595
2017 IS-06 53 27 11 3 5 1 0 81 8 330
2014 IS 45 32 10 6 4 2 0 79 10 2699
2014 IS-01 74 7 19 0 0 0 0 81 0 10
2014 IS-02 46 31 8 9 4 2 0 79 13 236
2014 IS-03 45 33 11 4 3 3 1 81 7 584
2014 IS-04 45 32 10 6 4 2 0 79 11 835
2014 IS-05 48 31 10 5 4 2 0 80 10 622
2014 IS-06 43 29 12 7 6 2 0 74 14 360
2011 IS 43 31 12 7 4 2 0 76 12 3186
2011 IS-01 48 26 11 9 2 4 0 77 11 46
2011 IS-02 42 29 12 8 5 3 1 74 13 322
2011 IS-03 42 29 12 8 5 3 0 74 13 757
2011 IS-04 44 30 14 7 4 2 0 75 11 1006
2011 IS-05 45 32 10 7 4 2 0 79 11 648
2011 IS-06 38 39 10 10 2 1 1 78 12 380
2008 IS 44 29 10 9 6 2 0 74 15 2686
2008 IS-01 66 15 11 8 0 0 0 81 8 30
2008 IS-02 42 30 11 8 7 2 0 74 16 290
2008 IS-03 41 30 12 8 7 2 0 74 15 668
2008 IS-04 43 29 10 10 6 2 1 73 17 812
2008 IS-05 47 29 11 7 4 2 0 77 12 549
2008 IS-06 45 30 9 9 5 1 1 77 14 286

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 32 8 8 4 1 0 80 12 2626
2018 IS-01 68 28 4 0 0 0 0 96 0 24
2018 IS-02 46 32 9 6 5 1 0 79 11 219
2018 IS-03 47 31 10 9 2 1 0 79 12 552
2018 IS-04 46 33 9 8 4 0 0 79 12 804
2018 IS-05 46 33 7 8 4 1 1 80 12 606
2018 IS-06 53 30 7 6 3 0 1 84 9 351
2017 IS 47 32 8 8 4 1 0 80 12 2621
2017 IS-02 52 30 7 6 4 1 0 83 10 215
2017 IS-03 46 34 9 7 4 0 1 81 11 578
2017 IS-04 45 33 9 8 4 1 0 78 13 842
2017 IS-05 46 35 6 9 4 1 0 81 13 596
2017 IS-06 56 28 7 5 4 0 0 84 9 331
2014 IS 43 33 9 9 5 0 0 77 14 2700
2014 IS-01 74 17 0 0 9 0 0 91 9 10
2014 IS-02 44 27 14 8 7 0 1 72 15 237
2014 IS-03 43 35 10 6 5 1 0 78 12 584
2014 IS-04 44 32 9 10 5 0 0 77 14 835
2014 IS-05 44 35 8 8 4 0 0 79 12 622
2014 IS-06 42 36 7 10 4 1 0 78 15 360
2011 IS 41 34 9 10 5 0 0 76 15 3186
2011 IS-01 38 38 15 2 7 0 0 76 9 46
2011 IS-02 43 33 10 8 5 0 0 76 14 321
2011 IS-03 38 36 9 12 5 0 0 74 16 757
2011 IS-04 41 33 9 11 5 0 0 74 16 1005
2011 IS-05 43 35 9 9 4 0 0 78 13 648
2011 IS-06 44 36 7 9 3 0 1 81 12 382
2008 IS 41 31 10 11 6 0 0 72 18 2685
2008 IS-01 56 29 14 0 0 0 0 86 0 30
2008 IS-02 45 27 11 10 6 1 0 73 16 289
2008 IS-03 38 29 12 12 8 0 0 67 20 668
2008 IS-04 41 31 9 12 7 0 0 72 19 812
2008 IS-05 44 34 8 10 4 0 0 78 14 550
2008 IS-06 39 36 9 11 6 0 0 74 16 285

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 28 10 7 4 0 0 78 12 2635
2018 IS-01 72 19 5 4 0 0 0 91 4 24
2018 IS-02 47 27 12 9 4 0 0 74 13 220
2018 IS-03 50 28 11 6 5 0 0 78 11 556
2018 IS-04 49 28 10 8 4 0 0 78 12 804
2018 IS-05 51 29 9 7 4 0 1 80 11 607
2018 IS-06 56 24 10 6 3 0 0 81 9 354
2017 IS 53 26 9 7 5 0 0 79 12 2617
2017 IS-02 55 26 9 6 3 0 0 81 10 215
2017 IS-03 53 26 9 7 4 0 0 80 11 578
2017 IS-04 50 26 10 9 5 0 0 76 14 840
2017 IS-05 53 26 8 7 6 0 0 80 13 594
2017 IS-06 57 25 9 4 5 1 0 82 9 331
2014 IS 47 31 9 8 5 0 0 78 13 2697
2014 IS-01 66 15 10 9 0 0 0 81 9 10
2014 IS-02 50 28 10 9 2 0 0 78 11 237
2014 IS-03 47 32 10 7 4 0 0 79 11 584
2014 IS-04 47 30 10 8 6 0 0 76 14 833
2014 IS-05 47 31 8 8 6 1 0 79 13 621
2014 IS-06 46 31 7 9 7 0 0 78 15 360

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 33 15 10 5 6 0 67 16 2654
2018 IS-01 60 19 0 8 4 9 0 86 14 24
2018 IS-02 41 34 11 5 5 5 0 78 11 223
2018 IS-03 33 29 15 9 4 8 0 68 15 559
2018 IS-04 25 36 17 10 5 7 0 66 16 812
2018 IS-05 29 31 18 13 5 4 0 63 19 609
2018 IS-06 34 36 12 10 6 2 0 72 16 356
2017 IS 27 35 15 9 5 7 0 68 16 2622
2017 IS-02 36 32 11 10 3 8 0 75 13 215
2017 IS-03 30 34 14 6 6 10 0 72 13 580
2017 IS-04 24 36 17 10 5 7 0 65 16 842
2017 IS-05 25 36 16 11 5 6 0 66 17 595
2017 IS-06 30 37 12 11 9 2 0 68 20 331
2014 IS 24 35 16 11 5 8 0 65 18 2699
2014 IS-01 58 26 0 7 0 8 0 92 8 10
2014 IS-02 29 35 15 5 6 9 0 71 13 237
2014 IS-03 24 35 17 9 5 11 0 66 15 584
2014 IS-04 22 34 16 12 6 10 0 63 20 835
2014 IS-05 25 36 17 12 4 6 0 65 17 622
2014 IS-06 26 37 14 12 7 4 0 65 20 360
2011 IS 24 34 18 10 6 7 0 62 18 3189
2011 IS-01 31 39 11 4 6 5 5 77 11 46
2011 IS-02 30 34 14 7 7 9 0 70 16 321
2011 IS-03 20 33 20 10 6 11 1 60 18 758
2011 IS-04 21 36 19 11 6 8 0 61 18 1006
2011 IS-05 26 33 17 11 6 5 0 63 19 648
2011 IS-06 28 34 17 11 7 3 0 63 19 383

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 33 16 13 7 2 0 63 20 2653
2018 IS-01 60 19 5 8 8 0 0 79 16 24
2018 IS-02 37 32 13 7 7 3 0 72 15 223
2018 IS-03 33 29 16 13 6 3 0 63 20 560
2018 IS-04 24 38 17 14 6 2 0 63 20 813
2018 IS-05 25 32 19 14 8 1 0 58 23 607
2018 IS-06 31 37 13 12 7 0 0 68 19 356
2017 IS 25 36 16 13 6 3 0 63 20 2622
2017 IS-02 35 36 10 8 6 5 0 75 15 215
2017 IS-03 26 35 17 10 6 5 0 65 17 579
2017 IS-04 22 35 18 15 7 3 0 59 22 842
2017 IS-05 22 39 15 16 5 3 0 63 22 596
2017 IS-06 28 38 15 11 8 0 0 66 19 331
2014 IS 21 36 18 14 8 3 0 59 22 2697
2014 IS-01 59 17 17 7 0 0 0 76 7 10
2014 IS-02 26 34 21 7 8 3 1 62 15 237
2014 IS-03 21 35 19 12 8 5 0 59 20 584
2014 IS-04 19 35 18 15 9 4 0 57 25 834
2014 IS-05 22 37 18 15 6 2 0 60 22 621
2014 IS-06 23 39 15 16 6 1 0 62 22 360
2011 IS 20 36 18 14 9 3 0 57 24 3187
2011 IS-01 31 35 11 7 12 2 2 69 20 46
2011 IS-02 28 36 14 9 8 3 0 67 18 321
2011 IS-03 19 33 21 13 11 3 0 54 24 757
2011 IS-04 17 34 21 16 9 3 0 53 26 1006
2011 IS-05 19 39 17 14 9 2 0 59 24 647
2011 IS-06 25 38 15 13 9 1 0 63 22 383
2008 IS 22 37 18 13 9 2 0 60 22 2687
2008 IS-01 26 41 13 14 3 3 0 69 18 30
2008 IS-02 19 40 20 10 9 2 0 60 19 290
2008 IS-03 23 34 21 11 8 2 0 59 19 668
2008 IS-04 21 37 16 14 9 3 0 60 24 811
2008 IS-05 22 39 16 11 9 2 0 63 21 551
2008 IS-06 25 37 14 14 10 1 0 62 24 286

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 32 20 17 8 5 0 53 26 2641
2018 IS-01 43 33 9 7 4 4 0 79 11 24
2018 IS-02 25 34 16 8 8 7 0 65 18 221
2018 IS-03 22 28 19 16 7 8 0 54 25 557
2018 IS-04 15 33 22 18 7 6 0 51 26 807
2018 IS-05 14 31 23 19 9 4 0 46 30 607
2018 IS-06 20 39 17 16 7 1 0 60 23 354
2017 IS 17 33 19 17 7 6 0 54 26 2621
2017 IS-02 27 33 14 13 7 6 0 64 21 214
2017 IS-03 17 33 19 15 8 9 0 54 25 580
2017 IS-04 16 30 22 18 7 6 0 49 27 842
2017 IS-05 15 36 17 22 6 4 0 53 29 595
2017 IS-06 18 41 16 16 8 1 0 60 24 331
2014 IS 14 33 22 17 8 6 0 49 27 2696
2014 IS-01 58 17 9 7 0 8 0 82 8 10
2014 IS-02 20 27 25 13 5 8 1 52 20 237
2014 IS-03 14 33 24 14 8 7 0 50 24 583
2014 IS-04 12 30 21 19 10 7 0 46 31 835
2014 IS-05 13 35 21 20 7 3 0 50 28 621
2014 IS-06 15 37 20 19 8 2 0 52 28 359
2011 IS 11 36 20 19 9 5 0 50 29 3185
2011 IS-01 21 34 19 13 10 2 0 56 24 46
2011 IS-02 15 40 16 13 8 7 0 60 22 321
2011 IS-03 10 34 20 18 8 9 0 49 29 758
2011 IS-04 10 32 22 21 9 6 0 45 32 1004
2011 IS-05 10 40 20 18 8 3 0 51 28 647
2011 IS-06 14 39 17 19 9 2 0 54 28 382
2008 IS 11 36 19 19 10 5 0 49 30 2684
2008 IS-01 23 22 29 18 3 6 0 47 22 30
2008 IS-02 13 38 17 16 9 7 0 54 27 289
2008 IS-03 12 34 22 16 9 6 0 50 27 668
2008 IS-04 10 34 19 21 11 6 0 47 33 811
2008 IS-05 11 38 20 20 8 3 0 51 29 550
2008 IS-06 10 39 15 20 13 2 0 50 34 285

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 35 17 18 10 2 0 54 29 2655
2018 IS-01 55 9 16 11 4 4 0 67 16 24
2018 IS-02 24 34 17 13 7 3 0 61 21 223
2018 IS-03 19 32 17 17 11 4 0 53 29 561
2018 IS-04 15 33 19 20 10 3 0 49 31 812
2018 IS-05 14 36 16 20 12 1 0 51 33 609
2018 IS-06 17 47 12 15 7 1 0 65 23 355
2017 IS 18 35 17 18 10 3 0 54 28 2619
2017 IS-02 28 27 19 13 8 5 0 57 23 215
2017 IS-03 18 36 18 16 9 4 0 55 26 578
2017 IS-04 15 34 19 19 10 3 0 51 30 843
2017 IS-05 15 35 16 21 11 2 0 51 33 595
2017 IS-06 21 43 12 14 9 1 0 65 23 330
2014 IS 14 36 16 20 10 3 0 52 31 2694
2014 IS-02 19 36 17 18 8 2 0 56 27 236
2014 IS-03 15 35 18 19 10 4 0 52 29 582
2014 IS-04 13 35 16 21 12 4 0 49 34 835
2014 IS-05 13 38 16 23 7 2 0 52 31 621
2014 IS-06 16 44 12 20 9 0 0 60 28 360
2011 IS 14 37 15 21 11 2 0 52 32 3181
2011 IS-01 26 35 11 11 14 2 0 63 26 46
2011 IS-02 20 36 16 16 10 2 0 57 27 321
2011 IS-03 13 36 18 19 12 2 0 50 32 754
2011 IS-04 11 36 15 23 12 3 0 49 36 1002
2011 IS-05 14 41 14 21 10 1 0 55 31 648
2011 IS-06 17 40 13 22 8 0 0 57 30 383
2008 IS 15 38 15 21 9 2 0 54 31 2684
2008 IS-01 24 31 23 9 6 6 0 58 17 30
2008 IS-02 17 39 16 18 8 2 0 57 26 290
2008 IS-03 18 35 16 20 9 2 0 54 29 667
2008 IS-04 13 39 14 23 10 2 0 52 33 810
2008 IS-05 15 41 13 22 9 1 0 56 31 551
2008 IS-06 14 40 13 23 9 0 0 54 32 286
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 36 14 10 6 0 0 69 17 2644
2018 IS-01 38 37 12 9 4 0 0 75 13 24
2018 IS-02 34 38 13 8 6 1 0 72 14 220
2018 IS-03 34 35 13 11 7 0 0 70 17 560
2018 IS-04 34 35 15 10 6 0 0 69 16 806
2018 IS-05 31 35 14 12 7 0 0 67 18 610
2018 IS-06 31 40 14 9 5 0 0 71 15 353
2017 IS 30 39 13 11 6 0 0 70 18 2618
2017 IS-02 35 36 12 10 7 1 0 71 17 215
2017 IS-03 31 38 16 10 5 0 0 69 15 578
2017 IS-04 28 42 12 11 7 0 0 70 18 841
2017 IS-05 31 37 13 13 5 1 0 69 18 595
2017 IS-06 31 40 12 13 5 0 0 71 18 330
2014 IS 26 39 13 14 8 0 0 65 22 2698
2014 IS-01 66 34 0 0 0 0 0 100 0 10
2014 IS-02 25 36 17 12 9 0 0 62 21 237
2014 IS-03 26 40 14 12 7 0 0 67 19 584
2014 IS-04 25 38 14 15 8 0 0 63 23 835
2014 IS-05 26 40 12 13 7 0 0 67 21 621
2014 IS-06 25 41 12 15 6 0 0 67 21 360
2011 IS 27 41 13 12 7 0 0 68 19 3184
2011 IS-01 35 33 11 15 4 0 2 70 19 46
2011 IS-02 29 41 12 8 8 1 0 71 16 321
2011 IS-03 27 40 11 13 8 0 0 67 21 758
2011 IS-04 26 40 13 15 6 0 0 66 21 1005
2011 IS-05 28 41 12 11 7 0 0 69 18 644
2011 IS-06 26 43 15 11 5 0 0 69 16 383

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 39 13 13 5 0 0 69 18 2649
2018 IS-01 60 25 11 4 0 0 0 85 4 24
2018 IS-02 34 33 13 13 6 0 0 67 20 221
2018 IS-03 33 36 14 12 5 0 0 69 17 562
2018 IS-04 30 39 14 13 5 0 0 68 18 808
2018 IS-05 25 40 13 15 7 0 0 66 22 608
2018 IS-06 29 47 10 12 3 0 0 76 14 355
2017 IS 29 42 11 13 5 0 0 72 17 2618
2017 IS-02 31 38 13 11 6 0 0 70 17 215
2017 IS-03 34 42 10 11 3 0 0 76 14 578
2017 IS-04 28 43 11 13 5 0 0 71 18 842
2017 IS-05 23 44 12 16 4 0 0 68 21 594
2017 IS-06 35 40 10 9 6 0 0 74 15 330

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 21 19 15 11 16 4 44 32 2636
2018 IS-01 37 17 21 8 4 9 5 62 14 24
2018 IS-02 15 21 18 14 11 20 3 46 31 220
2018 IS-03 12 17 20 14 11 21 5 38 34 559
2018 IS-04 11 20 20 15 10 20 5 40 33 806
2018 IS-05 12 21 18 16 13 15 5 41 36 607
2018 IS-06 23 35 17 13 6 3 3 62 20 350
2017 IS 11 21 18 16 10 19 4 43 34 2614
2017 IS-02 16 18 15 18 8 22 3 45 35 215
2017 IS-03 10 18 16 14 11 27 4 40 37 576
2017 IS-04 10 19 18 17 11 20 5 39 37 838
2017 IS-05 9 23 20 17 10 17 5 41 34 596
2017 IS-06 21 32 17 15 7 5 2 58 24 330
2014 IS 11 23 18 18 12 14 3 41 37 2698
2014 IS-01 51 10 17 15 0 8 0 66 16 10
2014 IS-02 15 17 17 17 11 20 3 41 36 237
2014 IS-03 10 20 19 15 13 18 4 38 37 583
2014 IS-04 8 20 18 20 13 17 4 36 42 834
2014 IS-05 13 24 18 20 13 11 2 43 37 622
2014 IS-06 16 33 17 16 11 5 2 53 29 360

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 33 11 9 4 0 1 76 12 2637
2018 IS-01 60 36 4 0 0 0 0 96 0 24
2018 IS-02 40 32 14 8 5 0 1 73 13 221
2018 IS-03 43 32 12 9 4 1 0 76 12 557
2018 IS-04 42 34 10 9 4 0 0 76 14 804
2018 IS-05 44 33 11 7 4 0 1 78 11 608
2018 IS-06 45 33 10 9 2 0 0 78 11 353
2017 IS 42 35 9 8 4 1 0 78 13 2620
2017 IS-02 45 31 10 10 4 0 0 76 14 215
2017 IS-03 43 38 8 6 4 0 1 82 11 578
2017 IS-04 39 35 11 10 4 1 0 75 14 843
2017 IS-05 40 37 9 7 6 1 1 79 13 597
2017 IS-06 45 35 9 5 4 1 1 82 9 328
2014 IS 39 36 11 8 5 0 1 76 13 2700
2014 IS-01 52 29 10 0 9 0 0 81 9 10
2014 IS-02 45 30 10 9 5 0 2 76 14 237
2014 IS-03 41 36 11 7 4 0 1 78 11 584
2014 IS-04 40 34 12 9 5 0 0 74 14 835
2014 IS-05 39 38 9 7 6 0 0 78 13 622
2014 IS-06 36 39 9 10 5 0 1 75 15 360
2011 IS 37 36 11 10 5 1 0 74 15 3184
2011 IS-01 42 32 14 6 4 0 2 75 11 45
2011 IS-02 38 38 9 9 5 1 0 77 14 321
2011 IS-03 37 35 10 10 6 1 1 73 16 758
2011 IS-04 35 37 11 11 6 0 0 72 17 1005
2011 IS-05 38 36 11 9 5 1 0 75 14 648
2011 IS-06 37 37 12 11 2 0 1 75 13 380
2008 IS 34 35 12 11 7 1 0 69 19 2687
2008 IS-01 57 22 18 3 0 0 0 79 3 30
2008 IS-02 39 30 12 11 7 0 0 69 19 290
2008 IS-03 33 34 12 13 7 1 1 68 20 668
2008 IS-04 33 35 11 11 8 1 0 69 20 812
2008 IS-05 34 38 11 9 6 1 1 72 16 550
2008 IS-06 31 39 12 11 7 0 0 70 18 286

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 34 14 11 4 3 8 67 17 683
2018 IS-04 18 38 15 8 6 5 10 66 17 88
2018 IS-05 23 30 17 13 4 2 10 60 20 241
2018 IS-06 30 38 11 9 4 2 6 74 14 323
2017 IS 26 36 15 9 4 4 7 69 14 682
2017 IS-03 18 33 23 10 0 0 17 60 12 12
2017 IS-04 32 27 15 7 2 6 11 71 11 95
2017 IS-05 22 36 15 9 5 5 9 67 16 256
2017 IS-06 28 38 15 8 3 3 5 72 13 303
2014 IS 25 35 15 10 4 4 7 67 16 722
2014 IS-03 35 51 0 8 6 0 0 86 14 14
2014 IS-04 23 25 14 11 5 6 16 62 20 95
2014 IS-05 25 36 15 9 5 5 5 68 15 269
2014 IS-06 26 37 16 10 4 3 5 68 15 330

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 43 12 12 4 0 1 72 16 2651
2018 IS-01 46 35 8 4 7 0 0 81 11 24
2018 IS-02 29 46 9 8 5 0 2 77 14 222
2018 IS-03 29 42 11 12 4 1 2 73 16 560
2018 IS-04 28 41 13 13 3 0 1 70 17 809
2018 IS-05 25 44 13 13 4 0 1 70 17 609
2018 IS-06 32 46 11 8 2 0 1 79 10 356
2017 IS 31 40 11 12 5 0 1 72 17 2619
2017 IS-02 33 42 10 8 5 1 1 76 14 214
2017 IS-03 30 40 11 13 6 0 1 70 19 578
2017 IS-04 31 38 12 13 5 0 1 71 18 843
2017 IS-05 29 40 12 12 6 0 0 70 18 595
2017 IS-06 33 47 7 10 4 0 0 79 14 331
2014 IS 30 40 12 12 5 0 1 71 17 2696
2014 IS-01 68 24 0 0 0 0 7 100 0 10
2014 IS-02 33 35 14 11 5 0 1 69 16 237
2014 IS-03 26 45 12 11 5 1 1 72 16 583
2014 IS-04 28 41 12 12 6 1 1 70 19 835
2014 IS-05 34 37 13 11 5 0 0 71 16 621
2014 IS-06 33 41 10 12 3 0 0 75 15 359
2011 IS 32 40 12 9 5 0 1 73 14 3184
2011 IS-01 34 33 15 9 2 0 6 72 12 46
2011 IS-02 28 41 14 9 6 1 2 70 16 322
2011 IS-03 28 41 13 9 7 1 1 70 16 757
2011 IS-04 33 40 12 9 4 0 1 74 14 1004
2011 IS-05 35 40 11 8 4 0 1 76 13 646
2011 IS-06 32 43 11 8 5 0 2 76 13 383
2008 IS 30 41 13 10 4 1 1 72 14 2684
2008 IS-01 32 47 14 4 3 0 0 79 6 30
2008 IS-02 31 37 15 11 5 0 1 69 16 288
2008 IS-03 30 39 15 10 5 1 1 70 15 669
2008 IS-04 30 43 12 10 3 0 2 75 13 810
2008 IS-05 29 42 13 9 5 1 1 72 14 551
2008 IS-06 32 41 13 8 3 1 2 75 11 285

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 39 6 5 2 0 0 87 7 2648
2018 IS-01 64 27 5 3 0 0 0 91 3 23
2018 IS-02 40 39 9 8 3 0 0 79 11 222
2018 IS-03 44 41 8 5 2 0 0 86 7 562
2018 IS-04 45 42 6 5 2 0 0 88 6 810
2018 IS-05 48 39 4 7 3 0 0 87 9 609
2018 IS-06 60 33 4 2 1 0 0 93 3 351
2017 IS 47 38 7 5 2 0 0 86 7 2619
2017 IS-02 45 33 10 8 3 0 0 78 11 215
2017 IS-03 44 39 8 6 2 0 0 83 8 579
2017 IS-04 47 39 6 5 2 0 0 87 7 841
2017 IS-05 47 41 6 5 1 0 0 88 6 596
2017 IS-06 54 35 6 4 1 0 0 89 5 329
2014 IS 41 40 9 7 3 0 0 82 10 2698
2014 IS-01 48 32 11 9 0 0 0 80 9 10
2014 IS-02 40 35 11 9 5 0 0 75 14 237
2014 IS-03 37 44 9 7 4 0 0 80 11 584
2014 IS-04 41 40 10 7 3 0 0 81 10 834
2014 IS-05 45 40 7 6 2 0 0 85 8 622
2014 IS-06 45 41 6 6 2 0 0 86 8 360
2011 IS 45 38 8 6 3 0 0 83 9 3182
2011 IS-01 28 53 8 6 5 0 0 81 11 46
2011 IS-02 36 41 11 7 5 0 0 77 12 320
2011 IS-03 42 39 8 6 5 0 0 81 11 757
2011 IS-04 45 40 7 5 2 0 0 85 8 1005
2011 IS-05 50 35 7 6 2 0 0 86 8 645
2011 IS-06 50 35 7 4 3 0 0 86 7 382
2008 IS 41 42 7 7 2 0 0 83 10 2687
2008 IS-01 35 49 7 6 3 0 0 84 9 30
2008 IS-02 31 43 10 11 5 0 0 74 16 290
2008 IS-03 41 39 8 9 3 0 0 80 12 668
2008 IS-04 43 43 7 6 2 0 0 86 7 811
2008 IS-05 41 44 5 7 2 1 0 86 9 551
2008 IS-06 50 37 7 4 2 0 0 87 5 286

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 35 5 4 2 0 0 89 6 2628
2018 IS-01 67 21 8 0 4 0 0 88 4 24
2018 IS-02 45 35 9 7 4 0 0 80 10 220
2018 IS-03 51 36 6 5 2 0 0 87 7 560
2018 IS-04 52 39 5 3 1 0 0 91 4 802
2018 IS-05 57 33 3 5 1 0 0 90 7 604
2018 IS-06 69 26 2 2 1 0 0 96 3 350
2017 IS 57 33 5 4 2 0 0 89 6 2621
2017 IS-02 50 32 9 8 2 0 0 81 10 215
2017 IS-03 54 34 6 5 2 0 0 88 7 579
2017 IS-04 57 33 4 4 2 0 0 90 6 841
2017 IS-05 58 34 3 3 1 0 0 93 4 597
2017 IS-06 65 26 5 2 2 0 0 91 3 330
2014 IS 51 36 5 6 2 0 0 87 8 2696
2014 IS-01 62 18 20 0 0 0 0 80 0 10
2014 IS-02 43 37 8 8 4 0 0 80 12 237
2014 IS-03 44 41 6 7 3 0 0 85 9 584
2014 IS-04 51 36 5 6 2 0 0 87 8 832
2014 IS-05 55 36 4 4 2 0 0 91 5 622
2014 IS-06 60 32 3 5 1 0 0 91 5 360
2011 IS 52 37 4 5 2 0 0 89 7 3187
2011 IS-01 56 22 13 7 2 0 0 78 9 46
2011 IS-02 38 44 6 7 4 0 0 82 12 322
2011 IS-03 49 37 5 5 3 0 0 87 8 759
2011 IS-04 52 39 4 4 1 0 0 91 6 1004
2011 IS-05 58 35 3 4 1 0 0 92 5 648
2011 IS-06 58 33 4 4 2 0 0 91 5 383
2008 IS 50 38 5 5 2 0 0 89 7 2685
2008 IS-01 37 44 4 13 3 0 0 80 16 30
2008 IS-02 35 46 7 8 4 0 0 81 12 289
2008 IS-03 48 38 5 6 2 0 0 87 8 669
2008 IS-04 53 39 4 2 1 0 0 92 4 810
2008 IS-05 56 33 4 5 2 0 0 89 6 550
2008 IS-06 59 35 2 3 0 0 0 94 3 286

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 37 17 14 7 4 0 60 22 2646
2018 IS-01 43 26 12 10 0 9 0 75 11 24
2018 IS-02 27 35 13 9 12 4 1 65 21 222
2018 IS-03 21 32 18 16 8 4 0 56 25 557
2018 IS-04 19 38 17 13 8 4 0 60 22 811
2018 IS-05 20 35 18 16 8 3 0 57 25 607
2018 IS-06 25 45 16 9 4 1 0 70 13 354
2017 IS 27 35 14 13 7 4 0 65 20 2615
2017 IS-02 36 32 9 11 8 3 1 71 20 215
2017 IS-03 29 31 15 12 8 5 0 63 21 575
2017 IS-04 25 36 17 12 6 3 1 63 19 842
2017 IS-05 23 35 13 17 6 5 0 62 24 594
2017 IS-06 29 44 12 8 6 2 0 74 14 331
2014 IS 23 35 15 15 9 2 0 60 25 2698
2014 IS-01 66 24 9 0 0 0 0 91 0 10
2014 IS-02 27 34 14 13 10 3 0 63 23 237
2014 IS-03 22 37 14 13 11 3 1 61 24 583
2014 IS-04 22 34 15 17 9 2 1 58 27 834
2014 IS-05 23 36 15 15 8 2 0 60 24 622
2014 IS-06 26 35 16 15 7 2 0 62 22 360
2011 IS 26 36 15 13 8 2 0 63 22 3184
2011 IS-01 25 34 17 6 11 2 5 63 19 45
2011 IS-02 28 33 16 11 8 4 1 63 20 321
2011 IS-03 23 36 13 15 10 2 0 61 26 758
2011 IS-04 24 37 15 14 8 2 0 62 22 1004
2011 IS-05 28 37 16 13 6 2 0 66 19 647
2011 IS-06 31 35 13 12 8 1 1 67 20 383
2008 IS 24 37 16 13 7 2 0 63 21 2681
2008 IS-01 40 29 21 10 0 0 0 69 10 30
2008 IS-02 25 36 19 9 8 2 1 63 18 287
2008 IS-03 23 33 17 17 7 2 1 58 25 668
2008 IS-04 23 41 14 13 7 2 0 65 20 810
2008 IS-05 26 38 15 12 7 2 0 66 19 549
2008 IS-06 22 41 15 13 8 1 0 64 21 286

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 28 16 17 14 3 1 50 33 2648
2018 IS-01 25 25 31 13 3 4 0 52 16 24
2018 IS-02 25 26 12 17 15 4 1 53 34 223
2018 IS-03 17 25 17 18 18 4 1 44 38 557
2018 IS-04 17 27 18 19 15 3 1 46 35 810
2018 IS-05 22 28 15 17 13 3 2 53 31 608
2018 IS-06 27 34 13 13 10 1 2 63 24 355
2017 IS 20 29 14 17 15 3 2 52 34 2621
2017 IS-02 21 29 10 17 18 3 2 53 37 214
2017 IS-03 15 23 16 20 18 6 2 42 41 578
2017 IS-04 19 29 15 19 14 2 2 51 34 842
2017 IS-05 22 30 13 16 14 3 2 55 31 597
2017 IS-06 30 33 12 11 11 1 2 65 23 331
2014 IS 14 26 14 20 21 2 2 42 43 2699
2014 IS-01 22 39 9 7 0 7 15 78 9 10
2014 IS-02 13 20 12 19 31 2 3 35 52 237
2014 IS-03 12 22 13 24 24 3 2 36 50 583
2014 IS-04 12 25 16 20 22 2 3 39 44 835
2014 IS-05 16 30 13 20 16 2 2 49 37 621
2014 IS-06 18 32 15 17 15 1 1 52 33 361
2011 IS 15 26 15 20 20 2 2 43 41 3188
2011 IS-01 16 20 19 12 22 2 9 40 39 46
2011 IS-02 14 20 14 23 24 3 1 35 50 322
2011 IS-03 10 24 16 22 24 2 2 35 48 759
2011 IS-04 14 25 16 22 18 2 2 41 42 1005
2011 IS-05 20 30 14 17 15 1 2 52 33 648
2011 IS-06 20 31 14 16 17 1 1 52 34 382
2008 IS 18 31 13 19 15 2 1 51 35 2682
2008 IS-01 10 40 19 14 11 3 3 53 27 30
2008 IS-02 18 28 16 23 12 1 0 47 36 287
2008 IS-03 13 31 11 23 19 2 1 45 43 667
2008 IS-04 20 30 12 20 13 3 1 52 35 811
2008 IS-05 22 33 14 13 15 1 1 57 29 551
2008 IS-06 20 34 15 16 13 1 1 55 30 285

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 39 12 12 5 0 0 71 17 2640
2018 IS-01 36 23 16 17 8 0 0 59 25 24
2018 IS-02 29 38 15 12 6 0 0 67 19 221
2018 IS-03 29 37 14 15 5 0 0 66 20 561
2018 IS-04 29 40 13 12 5 0 0 70 17 809
2018 IS-05 31 42 9 12 6 0 0 73 19 605
2018 IS-06 43 40 8 6 3 0 0 83 9 350
2017 IS 33 41 11 10 5 0 0 73 16 2615
2017 IS-02 34 35 12 12 7 0 1 70 18 215
2017 IS-03 30 43 11 10 5 0 0 74 15 579
2017 IS-04 32 39 13 11 5 0 0 71 16 839
2017 IS-05 32 42 11 11 4 1 0 74 15 594
2017 IS-06 43 40 7 6 3 0 0 83 10 329
2014 IS 24 44 11 14 7 0 0 68 21 2699
2014 IS-01 58 15 17 10 0 0 0 73 10 10
2014 IS-02 22 43 16 10 8 0 0 66 18 237
2014 IS-03 23 45 12 12 8 1 0 68 20 584
2014 IS-04 22 43 11 16 7 1 0 66 23 835
2014 IS-05 25 46 9 15 6 0 0 70 21 622
2014 IS-06 32 45 6 12 5 0 0 77 17 360
2011 IS 30 41 11 12 6 0 0 72 17 3183
2011 IS-01 28 46 11 15 0 0 0 74 15 46
2011 IS-02 30 39 15 9 5 1 1 70 15 320
2011 IS-03 27 41 12 12 8 0 1 68 20 756
2011 IS-04 27 42 12 13 5 0 0 69 19 1005
2011 IS-05 35 41 8 12 4 0 0 75 16 646
2011 IS-06 37 42 7 10 3 0 0 80 13 383

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 35 13 9 6 0 0 72 15 2639
2018 IS-01 31 42 9 9 8 0 0 73 18 23
2018 IS-02 34 35 14 10 7 0 0 69 17 222
2018 IS-03 34 34 14 11 7 0 0 68 17 556
2018 IS-04 36 36 13 9 5 1 0 72 14 808
2018 IS-05 37 36 11 10 6 0 0 73 16 607
2018 IS-06 48 33 10 7 3 0 0 81 9 354
2017 IS 38 36 12 9 5 0 0 74 14 2616
2017 IS-02 39 32 12 10 5 0 0 72 16 215
2017 IS-03 36 36 14 7 6 0 1 73 13 579
2017 IS-04 36 36 13 10 5 0 0 72 15 839
2017 IS-05 37 39 10 10 3 0 0 76 14 595
2017 IS-06 45 37 7 7 4 0 0 82 11 329
2014 IS 32 37 13 11 6 0 0 69 17 2697
2014 IS-01 63 11 7 19 0 0 0 74 19 10
2014 IS-02 33 38 12 10 6 0 0 72 16 236
2014 IS-03 32 38 15 9 6 0 1 70 15 584
2014 IS-04 29 38 14 12 6 0 0 68 18 835
2014 IS-05 32 37 12 12 6 0 0 70 18 621
2014 IS-06 38 36 10 10 7 0 0 74 16 360

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 37 13 11 5 0 0 71 16 2642
2018 IS-01 47 38 4 11 0 0 0 85 11 24
2018 IS-02 37 38 15 7 4 0 0 75 10 222
2018 IS-03 35 36 10 13 6 0 0 71 19 560
2018 IS-04 32 38 13 11 5 0 0 70 17 808
2018 IS-05 32 36 14 11 6 1 0 69 17 606
2018 IS-06 40 37 9 10 3 0 0 77 14 353
2017 IS 34 40 11 10 4 0 0 74 14 2616
2017 IS-02 46 32 10 8 3 0 0 79 11 215
2017 IS-03 34 42 12 7 4 0 0 77 12 579
2017 IS-04 30 40 13 11 5 0 0 71 16 839
2017 IS-05 32 42 11 11 4 1 0 74 15 596
2017 IS-06 39 40 7 9 5 0 0 79 14 328
2014 IS 33 39 13 10 5 0 0 72 14 2695
2014 IS-01 66 17 9 0 0 8 0 90 0 10
2014 IS-02 36 42 12 6 4 0 0 78 10 237
2014 IS-03 32 41 13 9 4 0 0 73 13 583
2014 IS-04 31 38 14 11 6 0 0 70 17 834
2014 IS-05 33 40 13 9 5 0 0 73 14 622
2014 IS-06 37 37 13 10 4 0 0 74 14 359
2011 IS 38 40 10 8 3 0 0 79 11 3183
2011 IS-01 46 36 7 9 2 0 0 82 11 46
2011 IS-02 43 35 9 8 2 0 2 80 11 321
2011 IS-03 37 41 10 8 5 0 0 78 12 758
2011 IS-04 36 43 11 8 2 1 0 79 10 1004
2011 IS-05 41 39 11 8 2 0 0 80 9 646
2011 IS-06 39 40 10 8 2 0 0 80 11 381

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 24 41 19 9 4 3 0 67 14 2649
2018 IS-01 44 27 21 0 4 0 4 74 4 24
2018 IS-02 25 39 15 11 6 3 1 66 18 222
2018 IS-03 22 38 20 11 5 3 0 62 17 560
2018 IS-04 20 39 22 10 5 4 0 62 15 811
2018 IS-05 24 44 16 10 3 2 0 70 14 606
2018 IS-06 34 47 13 4 2 1 0 81 6 355
2017 IS 24 41 17 10 4 3 0 68 15 2615
2017 IS-02 29 35 16 12 7 1 0 66 19 213
2017 IS-03 20 41 18 12 4 5 0 64 17 579
2017 IS-04 22 40 19 11 5 3 0 64 17 841
2017 IS-05 26 42 17 9 3 2 0 70 13 596
2017 IS-06 34 46 10 6 3 1 0 81 9 327

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 35 8 8 4 0 0 80 12 2641
2018 IS-01 52 19 13 12 0 4 0 74 13 24
2018 IS-02 52 31 9 5 3 0 0 83 8 221
2018 IS-03 51 34 6 6 3 0 0 85 9 560
2018 IS-04 48 33 8 8 2 0 0 81 11 804
2018 IS-05 41 38 8 8 5 0 0 79 13 607
2018 IS-06 37 38 7 11 6 0 0 76 17 354
2017 IS 42 34 9 10 5 0 0 77 15 2619
2017 IS-02 51 30 9 5 3 1 1 82 9 215
2017 IS-03 46 35 8 7 3 1 0 81 11 577
2017 IS-04 43 36 8 8 4 0 0 79 13 842
2017 IS-05 38 35 9 11 5 0 0 74 17 597
2017 IS-06 35 30 9 17 9 0 0 66 25 329
2014 IS 39 34 10 10 6 0 1 74 16 2694
2014 IS-01 59 26 15 0 0 0 0 85 0 10
2014 IS-02 45 29 12 9 4 0 0 75 13 237
2014 IS-03 42 35 10 6 5 1 1 78 12 581
2014 IS-04 39 35 9 9 6 0 1 76 15 833
2014 IS-05 39 33 10 11 6 0 0 73 18 622
2014 IS-06 28 34 13 18 8 0 0 62 25 360
2011 IS 42 36 8 9 4 0 1 79 13 3188
2011 IS-01 66 21 2 7 0 0 4 91 7 46
2011 IS-02 47 31 9 7 4 1 1 79 11 321
2011 IS-03 42 37 7 7 4 0 2 81 12 757
2011 IS-04 42 35 8 9 4 0 1 78 13 1007
2011 IS-05 41 38 7 9 3 0 0 80 13 647
2011 IS-06 34 36 10 12 6 0 1 71 18 383

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 32 17 8 4 0 0 70 13 2651
2018 IS-01 62 18 9 4 0 0 8 87 4 24
2018 IS-02 56 29 9 3 1 0 2 86 4 223
2018 IS-03 49 32 13 4 1 0 0 82 5 558
2018 IS-04 40 32 18 7 3 0 0 72 10 813
2018 IS-05 29 34 19 12 5 0 0 63 17 608
2018 IS-06 17 30 25 15 13 0 0 47 28 355
2017 IS 35 38 17 7 3 0 0 73 11 2622
2017 IS-02 50 37 10 2 1 0 0 87 4 215
2017 IS-03 47 35 13 3 1 0 1 82 5 579
2017 IS-04 38 40 14 6 2 0 0 78 8 842
2017 IS-05 24 41 21 9 5 0 0 66 13 596
2017 IS-06 14 31 29 16 10 0 1 45 26 331
2014 IS 36 36 17 7 3 0 0 73 10 2697
2014 IS-01 83 17 0 0 0 0 0 100 0 10
2014 IS-02 49 33 13 2 1 0 1 83 3 237
2014 IS-03 50 34 11 3 1 0 0 85 4 584
2014 IS-04 35 40 17 5 3 0 0 75 8 833
2014 IS-05 30 38 20 8 4 0 0 68 12 622
2014 IS-06 16 31 28 16 7 0 1 48 24 360
2011 IS 35 38 17 7 3 0 0 73 10 3187
2011 IS-01 58 31 6 2 2 0 0 89 4 46
2011 IS-02 49 33 12 4 2 0 0 82 6 321
2011 IS-03 42 36 14 6 2 0 0 79 8 759
2011 IS-04 35 39 16 7 3 0 1 75 10 1006
2011 IS-05 27 43 18 9 3 0 0 70 11 645
2011 IS-06 18 34 27 12 10 0 0 51 22 383
2008 IS 28 39 20 8 5 0 0 67 13 2685
2008 IS-01 38 30 28 4 0 0 0 68 4 30
2008 IS-02 39 37 14 7 2 0 0 76 9 290
2008 IS-03 35 40 18 5 3 0 0 75 8 667
2008 IS-04 30 41 19 7 3 0 0 71 9 811
2008 IS-05 21 38 22 11 7 0 1 59 18 550
2008 IS-06 11 35 25 16 13 0 0 46 29 286

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 32 30 38 2654
2018 IS-01 34 50 16 24
2018 IS-02 34 28 38 222
2018 IS-03 31 30 39 560
2018 IS-04 29 32 39 813
2018 IS-05 36 28 36 609
2018 IS-06 34 30 35 357
2017 IS 32 33 35 2624
2017 IS-02 37 24 38 215
2017 IS-03 28 34 37 580
2017 IS-04 29 35 36 843
2017 IS-05 34 35 31 597
2017 IS-06 38 32 30 331
2014 IS 36 28 37 2700
2014 IS-01 28 17 55 10
2014 IS-02 37 26 37 237
2014 IS-03 33 30 37 584
2014 IS-04 34 28 38 834
2014 IS-05 35 27 39 622
2014 IS-06 44 23 33 361
2011 IS 36 29 34 3185
2011 IS-01 41 24 35 46
2011 IS-02 48 21 31 322
2011 IS-03 31 34 35 759
2011 IS-04 34 30 35 1004
2011 IS-05 36 28 36 647
2011 IS-06 42 26 32 381

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 8 26 49 5 5 7 849
2018 IS-03 4 26 46 8 7 8 175
2018 IS-04 6 28 52 5 4 5 232
2018 IS-05 12 26 50 4 2 6 217
2018 IS-06 12 18 54 3 1 12 120
2017 IS 9 25 48 6 6 6 836
2017 IS-02 1 24 46 7 18 4 81
2017 IS-03 6 26 41 8 10 8 165
2017 IS-04 10 24 51 6 5 5 244
2017 IS-05 12 25 50 5 4 4 200
2017 IS-06 13 24 51 5 2 5 125
2014 IS 7 24 50 9 9999 10 968
2014 IS-02 0 34 34 17 9999 15 88
2014 IS-03 9 24 47 8 9999 11 195
2014 IS-04 5 23 53 8 9999 11 286
2014 IS-05 7 24 52 8 9999 8 216
2014 IS-06 8 23 54 8 9999 7 158
2011 IS 8 26 48 8 9999 10 1147
2011 IS-01 0 32 32 0 9999 36 19
2011 IS-02 6 30 42 8 9999 14 155
2011 IS-03 12 24 50 9 9999 5 237
2011 IS-04 9 23 49 9 9999 11 340
2011 IS-05 7 28 47 8 9999 11 231
2011 IS-06 10 25 52 5 9999 8 160
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 41 7 4 2 0 0 87 6 2650
2018 IS-01 65 23 8 0 4 0 0 88 4 24
2018 IS-02 42 42 9 5 1 1 1 85 6 223
2018 IS-03 42 42 9 4 2 1 0 84 6 561
2018 IS-04 43 42 8 5 1 0 0 85 7 811
2018 IS-05 45 43 5 4 2 0 0 88 6 608
2018 IS-06 60 33 3 3 1 0 0 93 5 354
2017 IS 40 42 9 6 3 0 0 82 9 2614
2017 IS-02 40 40 9 5 6 0 0 80 10 215
2017 IS-03 40 42 9 5 4 0 0 82 9 576
2017 IS-04 38 42 11 7 3 0 0 80 9 840
2017 IS-05 37 44 8 7 3 1 0 82 10 595
2017 IS-06 49 40 5 4 2 0 0 90 6 329
2014 IS 39 42 11 6 3 0 0 81 8 2696
2014 IS-01 73 27 0 0 0 0 0 100 0 10
2014 IS-02 36 40 14 6 3 0 0 77 9 236
2014 IS-03 36 43 11 6 4 1 0 80 9 583
2014 IS-04 36 43 12 6 3 0 0 79 9 834
2014 IS-05 42 42 9 4 2 0 0 85 7 622
2014 IS-06 45 40 8 5 2 0 0 84 7 360
2011 IS 39 41 10 6 3 0 0 81 9 3187
2011 IS-01 47 31 11 8 0 2 0 80 8 46
2011 IS-02 41 41 10 4 3 1 0 83 7 321
2011 IS-03 35 43 11 7 4 0 0 78 11 759
2011 IS-04 36 41 12 7 3 1 0 78 11 1005
2011 IS-05 41 41 10 6 2 0 0 82 8 646
2011 IS-06 47 41 6 4 1 0 0 88 5 383
2008 IS 40 40 9 6 4 0 0 81 10 2687
2008 IS-01 33 48 15 4 0 0 0 81 4 30
2008 IS-02 39 38 13 7 4 0 0 76 11 289
2008 IS-03 40 39 10 7 4 0 0 79 11 669
2008 IS-04 40 41 10 6 2 1 0 82 9 811
2008 IS-05 42 41 8 5 4 0 0 83 9 551
2008 IS-06 42 42 7 5 4 0 0 85 8 286

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 46 15 9 3 1 0 73 12 2638
2018 IS-01 48 32 20 0 0 0 0 80 0 24
2018 IS-02 31 45 12 8 3 1 0 77 11 223
2018 IS-03 30 41 16 8 4 2 0 72 12 557
2018 IS-04 23 49 17 8 2 1 0 72 10 809
2018 IS-05 23 47 14 10 5 1 0 71 15 604
2018 IS-06 28 46 14 10 2 0 0 74 12 351
2017 IS 26 45 14 10 4 1 0 72 14 2619
2017 IS-02 35 38 16 6 3 1 0 75 9 214
2017 IS-03 29 43 15 9 3 1 0 73 12 580
2017 IS-04 24 48 13 9 4 1 0 73 13 840
2017 IS-05 23 44 15 13 4 1 0 68 17 597
2017 IS-06 25 49 9 13 4 0 0 74 16 329
2014 IS 26 43 15 10 4 2 0 70 14 2700
2014 IS-01 75 15 9 0 0 0 0 91 0 10
2014 IS-02 31 43 13 7 2 3 0 77 10 237
2014 IS-03 28 46 14 7 3 1 0 75 11 584
2014 IS-04 25 41 17 11 5 1 0 67 16 835
2014 IS-05 24 44 15 12 4 1 0 69 16 622
2014 IS-06 25 44 13 12 5 2 0 70 17 360
2011 IS 26 44 14 11 4 1 0 71 15 3189
2011 IS-01 37 40 19 5 0 0 0 77 5 46
2011 IS-02 32 44 10 7 3 3 1 79 10 320
2011 IS-03 28 42 14 11 4 2 0 71 15 759
2011 IS-04 23 46 13 12 4 1 0 70 16 1006
2011 IS-05 26 45 14 12 3 1 0 71 15 648
2011 IS-06 26 44 16 11 4 0 0 70 15 383

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 27 37 16 6 1 0 23 40 2647
2018 IS-01 0 7 24 37 27 4 0 67 8 24
2018 IS-02 9 21 38 17 11 2 1 29 31 221
2018 IS-03 9 27 34 19 10 1 1 30 36 558
2018 IS-04 13 26 36 18 6 1 0 24 39 811
2018 IS-05 15 30 38 13 2 0 0 16 45 608
2018 IS-06 16 27 41 12 3 0 0 16 43 354
2017 IS 13 26 37 14 7 1 1 22 40 2615
2017 IS-02 11 17 37 18 15 2 1 34 28 214
2017 IS-03 11 23 36 17 10 1 2 28 35 578
2017 IS-04 13 28 38 12 7 1 1 20 41 839
2017 IS-05 14 27 39 14 3 1 1 18 42 595
2017 IS-06 19 28 35 11 4 1 2 16 49 330
2014 IS 11 29 38 15 5 1 2 21 41 2697
2014 IS-01 0 32 28 40 0 0 0 40 32 10
2014 IS-02 7 19 36 22 10 1 4 35 27 236
2014 IS-03 9 24 37 19 7 1 1 28 34 583
2014 IS-04 12 31 38 12 5 1 2 17 44 835
2014 IS-05 11 32 38 13 4 1 1 17 44 622
2014 IS-06 16 33 38 10 3 0 1 13 49 360
2011 IS 12 28 37 15 6 0 2 22 41 3179
2011 IS-01 13 11 40 19 13 0 4 33 25 44
2011 IS-02 9 20 41 19 10 1 1 29 29 321
2011 IS-03 11 27 36 16 8 1 3 24 39 759
2011 IS-04 12 29 36 16 5 0 1 21 42 1002
2011 IS-05 13 32 35 13 5 0 2 18 46 646
2011 IS-06 16 30 39 12 3 0 1 15 46 381
2008 IS 13 29 36 15 5 0 1 21 43 2681
2008 IS-01 17 21 43 15 0 3 0 16 40 30
2008 IS-02 9 24 38 19 7 1 2 27 35 289
2008 IS-03 11 24 37 17 9 0 1 26 36 667
2008 IS-04 12 33 34 14 5 0 2 19 46 807
2008 IS-05 15 29 39 13 3 0 0 17 44 551
2008 IS-06 17 34 34 12 3 0 1 14 52 286

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 19 28 25 14 2 1 40 31 2640
2018 IS-01 3 11 12 26 40 4 4 71 16 24
2018 IS-02 8 17 25 23 22 4 1 47 26 221
2018 IS-03 9 16 26 24 20 3 2 46 26 558
2018 IS-04 11 18 29 26 13 2 1 40 30 809
2018 IS-05 14 22 28 24 10 2 1 34 37 606
2018 IS-06 12 21 31 28 9 0 0 37 33 351
2017 IS 12 19 29 22 14 2 3 37 32 2609
2017 IS-02 9 19 27 19 20 2 3 41 30 214
2017 IS-03 10 16 26 25 17 3 3 45 27 573
2017 IS-04 13 19 30 21 13 1 3 35 33 840
2017 IS-05 12 20 30 21 11 2 2 34 34 593
2017 IS-06 14 19 30 23 11 2 2 35 35 330
2014 IS 9 21 30 23 13 2 2 38 32 2695
2014 IS-01 7 0 9 22 50 11 0 81 8 10
2014 IS-02 6 18 25 26 17 4 4 47 26 237
2014 IS-03 10 17 28 25 16 2 3 43 28 582
2014 IS-04 11 21 28 23 12 2 3 37 34 833
2014 IS-05 9 23 32 23 11 1 2 34 32 622
2014 IS-06 11 24 34 21 9 0 1 30 35 360
2011 IS 9 18 29 25 13 2 3 40 29 3172
2011 IS-01 11 15 20 16 33 0 5 51 27 46
2011 IS-02 9 17 24 24 19 4 3 46 27 320
2011 IS-03 9 16 29 25 15 2 5 42 27 757
2011 IS-04 11 18 30 24 11 2 4 37 31 1000
2011 IS-05 9 21 30 25 11 1 3 38 31 644
2011 IS-06 7 19 33 28 11 0 2 39 27 379
2008 IS 11 21 30 23 11 1 2 35 34 2683
2008 IS-01 17 7 25 25 24 3 0 50 25 30
2008 IS-02 10 19 25 29 13 1 2 44 31 290
2008 IS-03 8 18 31 24 15 2 2 41 27 666
2008 IS-04 12 22 29 22 11 1 3 34 36 809
2008 IS-05 12 23 31 23 9 1 1 33 36 552
2008 IS-06 13 29 33 18 4 1 3 23 44 285

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 26 27 12 7 1 1 19 53 2644
2018 IS-01 4 4 31 25 27 4 5 57 9 24
2018 IS-02 19 25 23 18 10 2 3 29 46 221
2018 IS-03 22 28 27 11 9 1 2 21 51 558
2018 IS-04 27 26 28 12 5 1 1 18 54 809
2018 IS-05 32 26 28 9 3 0 1 12 59 608
2018 IS-06 25 26 29 13 7 0 0 21 51 353
2017 IS 25 26 28 12 6 1 2 19 52 2615
2017 IS-02 16 24 28 18 9 3 2 29 42 215
2017 IS-03 22 23 30 12 9 1 3 22 46 575
2017 IS-04 28 28 24 12 6 0 2 18 57 842
2017 IS-05 26 27 30 11 5 0 1 16 54 593
2017 IS-06 29 24 28 12 6 0 1 18 54 331
2014 IS 29 28 25 10 5 1 2 15 59 2695
2014 IS-01 9 10 34 22 26 0 0 47 19 10
2014 IS-02 19 22 24 16 11 2 7 29 45 237
2014 IS-03 23 28 28 11 7 1 3 18 53 584
2014 IS-04 31 30 23 8 4 1 2 12 63 833
2014 IS-05 34 28 24 9 3 1 1 12 63 621
2014 IS-06 34 30 23 9 4 1 0 13 64 359
2011 IS 29 27 25 10 4 1 3 15 59 3180
2011 IS-01 32 13 34 5 13 0 4 18 47 46
2011 IS-02 16 25 33 13 7 2 5 21 44 321
2011 IS-03 27 26 26 11 4 1 5 16 56 756
2011 IS-04 30 30 25 9 4 1 2 13 61 1003
2011 IS-05 35 27 24 9 3 0 1 12 63 646
2011 IS-06 34 30 20 11 4 0 1 15 64 382
2008 IS 30 28 24 11 4 1 1 16 59 2680
2008 IS-01 16 30 21 14 16 3 0 31 48 30
2008 IS-02 24 26 24 15 7 1 3 23 52 289
2008 IS-03 23 28 27 14 6 1 2 20 52 665
2008 IS-04 33 30 24 8 4 1 1 12 64 809
2008 IS-05 33 27 26 11 2 0 0 13 61 550
2008 IS-06 40 30 17 10 3 0 0 13 70 286

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 23 36 19 7 0 0 27 37 2639
2018 IS-01 0 12 12 21 47 0 8 75 13 24
2018 IS-02 7 13 29 29 18 2 2 49 21 219
2018 IS-03 10 17 36 26 11 0 0 37 27 558
2018 IS-04 13 23 38 19 6 0 0 25 37 807
2018 IS-05 16 29 38 13 3 1 1 16 46 607
2018 IS-06 20 27 37 11 4 0 0 15 48 353
2017 IS 14 24 36 18 8 0 1 25 38 2607
2017 IS-02 4 15 32 28 19 0 1 48 19 214
2017 IS-03 10 18 36 23 11 1 1 35 29 576
2017 IS-04 14 24 37 17 6 0 1 23 39 838
2017 IS-05 16 30 36 13 4 0 1 18 46 592
2017 IS-06 22 31 33 11 3 0 1 14 53 328
2014 IS 13 25 36 18 6 1 1 25 39 2690
2014 IS-01 0 0 41 15 44 0 0 59 0 10
2014 IS-02 7 14 35 26 13 0 4 41 22 237
2014 IS-03 7 19 40 21 10 1 2 32 27 583
2014 IS-04 13 26 37 17 5 0 1 23 39 832
2014 IS-05 16 30 34 14 4 1 0 19 47 618
2014 IS-06 19 36 33 11 1 0 0 12 55 359
2011 IS 13 24 36 19 6 0 1 26 38 3176
2011 IS-01 2 13 19 30 36 0 0 66 15 46
2011 IS-02 7 15 32 29 13 1 3 44 23 319
2011 IS-03 11 20 37 24 6 0 2 31 32 759
2011 IS-04 13 24 39 17 5 0 0 23 38 1001
2011 IS-05 16 29 35 15 4 0 1 19 46 646
2011 IS-06 19 33 32 13 3 0 1 16 52 379
2008 IS 13 26 35 18 7 0 1 25 40 2683
2008 IS-01 9 0 31 35 22 3 0 59 9 30
2008 IS-02 8 16 33 29 12 1 2 42 24 289
2008 IS-03 9 21 37 20 12 0 1 32 30 667
2008 IS-04 14 30 36 16 4 0 1 20 44 808
2008 IS-05 16 30 36 15 3 0 0 18 46 552
2008 IS-06 22 36 28 12 3 0 0 15 57 286

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 23 29 19 9 2 2 28 42 2639
2018 IS-01 0 8 4 16 58 5 8 86 9 23
2018 IS-02 10 17 27 24 17 3 2 43 28 219
2018 IS-03 12 21 26 22 13 3 3 37 35 557
2018 IS-04 17 22 31 20 6 1 2 27 41 809
2018 IS-05 21 27 30 15 5 1 1 21 49 606
2018 IS-06 22 28 31 14 3 0 1 18 51 354
2017 IS 20 25 28 14 8 2 3 24 47 2608
2017 IS-02 11 21 23 24 15 2 4 42 34 213
2017 IS-03 13 21 29 16 14 2 5 32 36 573
2017 IS-04 21 24 28 16 7 1 3 23 47 839
2017 IS-05 24 28 29 10 5 2 2 16 54 596
2017 IS-06 27 28 31 9 3 0 2 13 56 328
2014 IS 20 28 27 14 7 1 3 22 50 2697
2014 IS-01 0 9 7 11 65 0 7 82 10 10
2014 IS-02 14 20 28 17 15 0 5 34 36 237
2014 IS-03 15 25 29 18 8 2 3 27 42 583
2014 IS-04 21 30 27 13 5 1 3 19 53 835
2014 IS-05 22 29 26 14 5 2 1 20 53 621
2014 IS-06 30 33 24 9 3 1 1 12 63 360
2011 IS 16 24 30 17 8 1 3 26 42 3175
2011 IS-01 15 11 13 27 25 2 7 57 28 46
2011 IS-02 11 19 30 19 14 1 5 36 33 321
2011 IS-03 14 23 30 18 10 1 3 30 39 757
2011 IS-04 17 23 31 18 7 1 3 26 42 1001
2011 IS-05 18 28 30 15 6 1 3 21 48 645
2011 IS-06 23 30 34 10 3 0 1 13 53 379
2008 IS 15 24 30 20 9 1 2 29 40 2677
2008 IS-01 6 17 31 26 20 0 0 46 23 30
2008 IS-02 12 17 26 25 16 1 3 43 30 290
2008 IS-03 13 22 28 21 13 1 2 35 36 664
2008 IS-04 13 24 32 19 7 1 3 27 39 808
2008 IS-05 17 25 32 20 4 1 1 25 43 549
2008 IS-06 23 31 27 13 4 0 1 17 56 285

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 20 28 20 11 3 2 33 37 2628
2018 IS-01 12 3 12 20 44 9 0 70 17 24
2018 IS-02 12 19 21 21 17 7 3 41 35 219
2018 IS-03 12 14 29 20 17 6 2 40 28 554
2018 IS-04 15 21 29 22 8 2 2 32 38 808
2018 IS-05 18 24 28 19 8 1 2 28 43 600
2018 IS-06 16 24 31 20 7 0 1 28 40 352
2017 IS 17 21 26 18 12 2 4 32 40 2614
2017 IS-02 13 19 21 21 16 6 3 41 36 214
2017 IS-03 13 20 23 20 17 3 5 40 35 577
2017 IS-04 18 22 26 19 10 2 3 31 42 839
2017 IS-05 19 23 28 16 11 2 2 27 43 594
2017 IS-06 18 21 35 14 8 0 3 24 40 331
2014 IS 9 18 27 26 14 2 4 42 29 2695
2014 IS-01 7 0 22 0 55 8 7 65 9 10
2014 IS-02 8 14 23 25 18 4 8 49 25 237
2014 IS-03 8 16 25 27 17 3 5 47 26 583
2014 IS-04 10 20 27 24 12 2 5 38 32 832
2014 IS-05 10 18 29 28 12 2 2 41 29 622
2014 IS-06 12 19 29 29 9 0 2 39 31 360
2011 IS 9 18 29 25 13 2 4 40 29 3174
2011 IS-01 6 11 15 16 30 4 18 59 22 46
2011 IS-02 9 18 20 24 19 3 7 47 30 320
2011 IS-03 10 15 27 25 14 3 6 43 27 754
2011 IS-04 10 19 30 24 11 2 4 37 30 1003
2011 IS-05 10 19 29 25 11 1 3 38 31 645
2011 IS-06 6 19 35 27 10 1 2 38 25 380
2008 IS 15 24 29 18 9 2 3 29 41 2679
2008 IS-01 7 24 25 17 18 9 0 38 34 30
2008 IS-02 14 20 25 20 13 4 3 36 37 289
2008 IS-03 11 21 30 20 13 1 3 35 34 666
2008 IS-04 16 25 26 18 9 2 4 29 44 807
2008 IS-05 17 29 29 16 6 1 1 23 47 551
2008 IS-06 20 25 34 12 5 1 3 17 47 286

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 24 31 16 8 2 1 25 42 2640
2018 IS-01 0 24 23 22 23 4 4 49 26 24
2018 IS-02 8 21 28 18 16 5 3 38 31 218
2018 IS-03 13 22 31 18 11 4 1 31 36 558
2018 IS-04 17 23 34 16 7 2 1 24 42 808
2018 IS-05 24 26 29 15 4 1 1 20 51 607
2018 IS-06 21 24 34 15 6 0 0 21 46 355
2017 IS 18 23 32 14 8 2 3 24 43 2618
2017 IS-02 13 19 28 18 15 4 4 35 35 214
2017 IS-03 14 20 34 15 11 3 4 28 36 577
2017 IS-04 18 26 30 14 7 2 3 22 47 840
2017 IS-05 20 23 33 14 7 2 2 21 45 597
2017 IS-06 23 23 34 10 7 1 2 17 48 331
2014 IS 18 24 32 15 7 1 3 23 44 2696
2014 IS-01 0 9 29 0 35 8 18 48 13 10
2014 IS-02 9 18 29 22 14 2 5 39 30 237
2014 IS-03 13 22 34 16 8 3 4 26 38 583
2014 IS-04 20 24 33 12 7 1 3 20 46 834
2014 IS-05 20 25 32 14 6 1 2 20 46 622
2014 IS-06 25 30 29 12 4 0 0 16 54 359

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 29 8 10 6 1 0 77 16 2636
2018 IS-01 70 22 0 0 8 0 0 92 8 24
2018 IS-02 44 28 8 14 6 1 0 72 20 220
2018 IS-03 43 29 7 12 7 1 0 73 19 558
2018 IS-04 45 29 9 10 6 1 0 75 16 809
2018 IS-05 46 31 7 10 5 0 0 78 16 605
2018 IS-06 56 31 6 5 2 0 0 87 7 350
2017 IS 44 33 8 9 5 1 0 77 15 2619
2017 IS-02 46 28 10 7 8 0 0 75 15 213
2017 IS-03 39 37 10 8 6 1 0 76 14 578
2017 IS-04 43 32 9 10 5 1 0 76 15 842
2017 IS-05 44 33 7 10 5 1 0 77 16 597
2017 IS-06 54 31 5 6 4 1 0 86 10 330
2014 IS 45 30 8 10 6 1 0 75 16 2700
2014 IS-01 93 0 7 0 0 0 0 93 0 10
2014 IS-02 46 25 9 13 6 1 0 72 19 237
2014 IS-03 42 30 10 11 7 1 0 73 17 584
2014 IS-04 44 31 7 10 7 1 0 75 18 835
2014 IS-05 45 30 8 10 4 2 0 77 15 622
2014 IS-06 50 31 6 8 5 0 0 81 13 360

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 32 6 6 2 0 0 85 8 2637
2018 IS-01 75 12 9 4 0 0 0 87 4 24
2018 IS-02 59 27 5 7 2 0 0 86 9 219
2018 IS-03 52 33 6 7 2 0 0 85 9 557
2018 IS-04 51 33 7 6 3 0 0 84 8 808
2018 IS-05 52 33 5 7 2 0 0 86 9 608
2018 IS-06 58 32 4 5 1 0 0 89 6 351
2017 IS 48 36 6 7 3 0 0 84 10 2615
2017 IS-02 52 29 7 10 2 0 0 81 12 214
2017 IS-03 47 35 7 7 3 0 0 83 10 578
2017 IS-04 48 35 7 6 3 0 0 84 9 840
2017 IS-05 46 39 5 8 2 0 0 85 10 594
2017 IS-06 52 33 7 6 2 0 0 85 8 330
2014 IS 45 39 6 7 2 0 0 85 9 2699
2014 IS-01 85 15 0 0 0 0 0 100 0 10
2014 IS-02 47 39 7 7 0 0 0 86 8 237
2014 IS-03 42 40 8 7 3 0 0 82 10 583
2014 IS-04 44 41 5 7 2 0 0 85 10 835
2014 IS-05 47 38 5 7 2 0 0 85 9 622
2014 IS-06 48 39 4 6 2 0 0 87 8 360

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 47 37 8 5 2 1 0 85 7 2643
2018 IS-01 60 23 9 0 0 4 4 90 0 24
2018 IS-02 42 37 10 5 6 1 0 80 10 219
2018 IS-03 46 34 11 7 2 1 0 80 9 560
2018 IS-04 43 41 9 4 2 0 0 84 7 810
2018 IS-05 50 38 5 5 2 1 0 88 7 609
2018 IS-06 56 38 4 2 0 0 0 93 2 352

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 42 37 12 3 2 4 0 82 5 2638
2018 IS-01 69 19 4 3 0 4 0 92 3 24
2018 IS-02 45 35 12 3 3 3 0 82 6 222
2018 IS-03 41 34 16 3 2 4 0 79 5 558
2018 IS-04 37 39 14 4 1 5 0 80 5 805
2018 IS-05 44 36 11 4 2 3 0 83 6 606
2018 IS-06 48 40 8 2 0 2 0 89 2 353
2017 IS 40 37 13 4 2 4 0 81 6 2616
2017 IS-02 45 27 16 5 2 5 0 76 7 213
2017 IS-03 39 38 13 4 2 4 0 81 5 579
2017 IS-04 37 39 13 4 2 5 0 80 7 841
2017 IS-05 41 37 13 4 1 4 0 82 5 594
2017 IS-06 44 38 10 3 1 3 1 85 4 330
2014 IS 42 34 13 3 1 6 0 81 5 2700
2014 IS-01 74 26 0 0 0 0 0 100 0 10
2014 IS-02 47 30 12 4 3 4 0 81 7 237
2014 IS-03 44 32 13 4 1 6 0 81 5 583
2014 IS-04 39 36 12 3 1 8 0 82 5 835
2014 IS-05 41 36 13 3 1 6 0 81 5 622
2014 IS-06 42 36 15 2 1 4 0 81 3 361

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 40 11 5 2 2 0 82 7 2639
2018 IS-01 59 32 8 0 0 0 0 92 0 24
2018 IS-02 47 37 7 5 3 2 0 86 8 222
2018 IS-03 41 39 12 5 2 2 0 82 6 558
2018 IS-04 35 42 14 5 1 2 0 79 7 808
2018 IS-05 41 40 10 5 2 2 0 82 8 603
2018 IS-06 45 41 6 7 0 1 0 87 7 354
2017 IS 37 44 9 6 2 2 0 82 8 2621
2017 IS-02 48 33 7 6 2 3 0 84 9 215
2017 IS-03 37 44 9 6 2 2 0 82 9 579
2017 IS-04 33 47 9 6 2 3 0 82 8 840
2017 IS-05 35 46 10 6 1 1 0 82 8 597
2017 IS-06 42 40 9 7 1 1 0 83 8 331
2014 IS 39 38 12 6 2 3 0 79 8 2701
2014 IS-01 74 26 0 0 0 0 0 100 0 10
2014 IS-02 44 33 12 6 3 3 0 79 9 237
2014 IS-03 41 36 11 6 2 4 0 80 8 584
2014 IS-04 35 40 13 6 2 3 0 78 9 835
2014 IS-05 38 40 12 4 2 4 0 81 6 622
2014 IS-06 41 36 12 7 2 1 0 79 9 361
2011 IS 32 41 14 7 4 4 0 75 11 3187
2011 IS-01 53 34 7 2 4 0 0 87 6 46
2011 IS-02 40 36 11 6 2 3 1 79 9 320
2011 IS-03 31 40 14 6 6 3 0 73 12 758
2011 IS-04 29 41 14 7 4 5 0 74 11 1006
2011 IS-05 32 41 14 8 2 3 0 75 10 647
2011 IS-06 33 44 12 6 3 3 0 79 9 383

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 49 37 8 4 2 0 0 87 6 2635
2018 IS-01 67 33 0 0 0 0 0 100 0 24
2018 IS-02 55 33 8 2 2 0 0 88 5 223
2018 IS-03 52 36 7 3 2 0 0 88 5 558
2018 IS-04 45 41 9 3 2 0 0 86 5 806
2018 IS-05 50 36 6 6 2 0 0 86 8 604
2018 IS-06 51 39 6 3 1 0 0 90 4 351
2017 IS 46 40 8 4 2 0 0 86 6 2621
2017 IS-02 54 32 6 4 3 0 0 86 7 215
2017 IS-03 45 42 6 5 1 0 0 87 6 580
2017 IS-04 42 44 8 4 2 0 0 86 6 842
2017 IS-05 45 40 10 3 1 0 0 86 4 595
2017 IS-06 54 31 6 5 3 0 0 86 9 330
2014 IS 47 38 8 5 2 0 0 85 7 2698
2014 IS-01 66 27 7 0 0 0 0 93 0 10
2014 IS-02 52 33 7 7 0 1 0 86 7 237
2014 IS-03 46 38 9 5 2 0 0 84 8 584
2014 IS-04 43 42 8 5 2 0 0 85 7 835
2014 IS-05 47 37 9 4 2 0 0 85 6 621
2014 IS-06 51 34 8 6 1 0 0 85 7 360
2011 IS 41 40 11 6 3 1 0 81 9 3179
2011 IS-01 55 24 17 2 2 0 0 78 4 46
2011 IS-02 47 35 9 6 2 1 0 83 8 319
2011 IS-03 38 41 10 6 5 0 0 79 11 757
2011 IS-04 39 39 11 6 3 1 0 79 9 1001
2011 IS-05 42 40 12 5 2 0 0 82 7 647
2011 IS-06 41 43 9 5 2 0 0 84 7 382
2008 IS 37 42 11 7 3 0 0 79 10 2687
2008 IS-01 40 44 13 3 0 0 0 84 3 30
2008 IS-02 42 34 14 7 3 0 0 76 10 290
2008 IS-03 35 44 12 5 4 0 0 79 9 667
2008 IS-04 36 43 10 7 4 0 0 79 10 812
2008 IS-05 39 40 11 6 3 0 0 79 9 551
2008 IS-06 33 44 10 10 1 0 0 78 12 286

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 31 16 11 6 6 4 63 19 2644
2018 IS-01 37 16 33 4 0 10 0 59 4 24
2018 IS-02 27 29 16 8 6 9 5 64 16 220
2018 IS-03 26 28 17 10 6 8 5 62 18 558
2018 IS-04 23 30 18 12 7 7 4 59 22 811
2018 IS-05 27 30 14 12 8 5 4 63 21 610
2018 IS-06 29 41 16 6 4 2 1 73 11 351
2017 IS 28 30 14 10 7 6 5 65 19 2621
2017 IS-02 33 27 9 11 7 7 6 68 21 215
2017 IS-03 26 30 14 8 8 7 7 65 19 579
2017 IS-04 26 29 17 10 7 5 6 62 18 842
2017 IS-05 27 30 16 12 7 5 3 62 21 595
2017 IS-06 36 34 10 9 6 3 2 74 15 331
2014 IS 31 31 14 10 7 4 3 67 18 2699
2014 IS-01 58 17 17 0 0 8 0 82 0 10
2014 IS-02 32 29 14 11 7 4 3 66 19 237
2014 IS-03 28 31 16 9 7 6 3 65 17 584
2014 IS-04 28 32 13 12 8 4 4 65 21 835
2014 IS-05 33 30 14 9 7 5 3 69 17 622
2014 IS-06 38 33 10 11 4 2 2 74 16 359

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 37 12 11 4 3 1 71 16 2644
2018 IS-01 46 30 8 7 9 0 0 76 16 24
2018 IS-02 32 31 11 10 6 7 3 69 18 223
2018 IS-03 31 33 13 13 5 4 1 67 19 556
2018 IS-04 28 37 12 13 5 3 1 69 19 810
2018 IS-05 31 39 13 11 4 1 1 72 15 605
2018 IS-06 42 41 8 6 2 1 1 84 8 355
2017 IS 35 37 10 10 4 3 1 74 15 2619
2017 IS-02 35 30 14 9 7 5 1 69 16 215
2017 IS-03 29 38 13 9 6 5 1 71 15 578
2017 IS-04 33 39 11 12 3 2 1 74 15 842
2017 IS-05 35 38 9 11 4 3 1 75 15 596
2017 IS-06 49 36 4 7 3 1 0 86 10 329
2014 IS 36 39 9 9 4 3 1 77 14 2698
2014 IS-01 26 11 39 17 0 8 0 40 18 10
2014 IS-02 33 37 8 13 3 6 1 75 17 237
2014 IS-03 32 40 9 9 5 3 1 75 15 583
2014 IS-04 32 40 9 11 4 3 1 75 15 834
2014 IS-05 41 39 8 7 3 2 0 82 10 622
2014 IS-06 48 33 8 8 3 1 0 82 10 360
2011 IS 36 34 10 10 5 4 1 73 16 3179
2011 IS-01 33 35 9 11 7 4 2 72 18 46
2011 IS-02 34 32 10 9 6 6 2 73 17 320
2011 IS-03 32 35 12 11 5 4 1 70 17 758
2011 IS-04 34 33 10 12 6 5 1 71 18 1000
2011 IS-05 41 31 10 8 6 3 1 75 15 647
2011 IS-06 43 37 7 8 3 2 0 81 11 381
2008 IS 32 33 11 12 7 4 1 69 20 2687
2008 IS-01 39 31 6 7 10 3 3 75 19 29
2008 IS-02 28 31 15 14 6 6 0 62 21 289
2008 IS-03 30 31 12 14 8 4 1 64 23 669
2008 IS-04 30 36 10 11 7 4 0 70 20 812
2008 IS-05 39 32 10 10 5 4 0 73 16 552
2008 IS-06 38 34 10 11 6 2 0 74 17 285

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 31 40 18 8 3 1 0 71 10 2639
2018 IS-01 44 34 17 4 0 0 0 79 4 23
2018 IS-02 34 39 15 7 2 2 0 75 10 223
2018 IS-03 32 36 18 8 3 2 0 70 12 556
2018 IS-04 29 41 20 7 3 1 0 70 9 809
2018 IS-05 29 40 20 8 2 1 0 69 11 605
2018 IS-06 32 45 13 7 2 1 0 78 9 353

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 22 20 15 12 12 3 44 32 2651
2018 IS-01 35 32 22 4 7 0 0 67 11 24
2018 IS-02 20 21 20 11 7 16 5 53 22 222
2018 IS-03 19 20 21 12 13 14 1 46 30 558
2018 IS-04 13 23 20 17 11 13 3 42 33 813
2018 IS-05 13 20 20 18 15 11 3 38 38 609
2018 IS-06 17 28 21 13 11 6 3 50 27 355
2017 IS 15 21 18 15 13 13 4 44 34 2622
2017 IS-02 21 22 21 8 11 16 2 52 23 215
2017 IS-03 15 23 18 14 11 15 4 47 31 579
2017 IS-04 13 22 18 17 14 13 3 42 36 842
2017 IS-05 13 18 20 18 14 12 4 38 38 597
2017 IS-06 18 23 17 11 15 8 8 49 31 330
2014 IS 11 20 19 19 16 12 3 37 41 2700
2014 IS-01 40 0 7 19 7 26 0 54 36 10
2014 IS-02 13 21 19 17 14 13 3 41 36 237
2014 IS-03 10 21 18 21 17 11 3 36 43 584
2014 IS-04 10 20 19 18 17 13 3 37 41 834
2014 IS-05 11 19 19 20 16 13 3 35 43 622
2014 IS-06 14 19 19 18 15 8 6 39 39 361
2011 IS 11 19 19 17 16 15 4 37 40 3188
2011 IS-01 15 16 10 14 17 26 2 44 43 46
2011 IS-02 15 17 16 16 12 20 5 42 36 322
2011 IS-03 10 20 19 15 17 15 4 37 39 757
2011 IS-04 10 18 20 18 16 15 3 34 42 1006
2011 IS-05 10 18 20 17 17 15 4 34 42 648
2011 IS-06 14 20 18 18 13 12 4 42 37 382

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 14 86 2652
2018 IS-03 15 85 561
2018 IS-04 12 88 811
2018 IS-05 16 84 609
2018 IS-06 16 84 357

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IS 49 376
2018 IS-03 54 87
2018 IS-04 57 101
2018 IS-05 40 94
2018 IS-06 40 57

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 IS 62 376
2018 IS-03 64 87
2018 IS-04 58 101
2018 IS-05 60 94
2018 IS-06 66 57

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 IS 10 376
2018 IS-05 9 94
2018 IS-06 27 57

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IS 0 376
2018 IS-03 0 87
2018 IS-04 0 101
2018 IS-05 0 94
2018 IS-06 0 57

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 IS 5 376
2018 IS-04 5 101
2018 IS-06 10 57

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 IS 4 376

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 IS 3 376

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 IS 43 376
2018 IS-03 40 87
2018 IS-04 39 101
2018 IS-05 38 94
2018 IS-06 61 57

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 IS 41 376
2018 IS-03 37 87
2018 IS-04 43 101
2018 IS-05 37 94
2018 IS-06 41 57

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 IS 50 376
2018 IS-03 50 87
2018 IS-04 56 101
2018 IS-05 42 94
2018 IS-06 47 57

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 IS 43 376
2018 IS-03 48 87
2018 IS-04 40 101
2018 IS-05 40 94
2018 IS-06 39 57

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 IS 35 376
2018 IS-03 29 87
2018 IS-04 46 101
2018 IS-05 28 94
2018 IS-06 34 57

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 IS 55 376
2018 IS-03 54 87
2018 IS-04 47 101
2018 IS-05 55 94
2018 IS-06 67 57

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 IS 33 376
2018 IS-03 31 87
2018 IS-04 37 101
2018 IS-05 31 94
2018 IS-06 40 57

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 IS 6 376
2018 IS-03 6 87
2018 IS-04 5 101
2018 IS-05 7 94

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 IS 8 376
2018 IS-03 10 87
2018 IS-04 7 101
2018 IS-05 6 94

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 IS 42 376
2018 IS-03 47 87
2018 IS-04 45 101
2018 IS-05 35 94
2018 IS-06 42 57

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 IS 26 376
2018 IS-03 17 87
2018 IS-04 25 101
2018 IS-05 25 94
2018 IS-06 38 57

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 IS 13 376
2018 IS-03 22 87
2018 IS-04 12 101
2018 IS-05 10 94

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IS 60 374
2018 IS-03 56 87
2018 IS-04 61 100
2018 IS-05 63 93
2018 IS-06 64 57

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 IS 26 374
2018 IS-03 20 87
2018 IS-04 22 100
2018 IS-05 28 93
2018 IS-06 35 57

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 IS 12 374
2018 IS-03 9 87
2018 IS-04 12 100
2018 IS-05 9 93
2018 IS-06 28 57

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 IS 13 374
2018 IS-03 12 87
2018 IS-04 20 100
2018 IS-05 9 93

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 IS 7 374
2018 IS-04 11 100

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 4 374
2018 IS-04 6 100

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 IS 14 374
2018 IS-03 16 87
2018 IS-04 10 100
2018 IS-05 16 93
2018 IS-06 13 57

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IS 10 374
2018 IS-03 9 87
2018 IS-04 9 100
2018 IS-05 9 93
2018 IS-06 12 57

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 IS 23 374
2018 IS-03 28 87
2018 IS-04 23 100
2018 IS-05 19 93
2018 IS-06 25 57

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 IS 10 363
2018 IS-03 12 85
2018 IS-04 7 96
2018 IS-05 13 90

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 IS 26 363
2018 IS-03 31 85
2018 IS-04 25 96
2018 IS-05 28 90
2018 IS-06 21 56

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 IS 8 363
2018 IS-03 10 85
2018 IS-05 9 90
2018 IS-06 10 56

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 IS 8 363
2018 IS-03 9 85
2018 IS-04 7 96
2018 IS-05 11 90

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 IS 12 363
2018 IS-03 8 85
2018 IS-04 13 96
2018 IS-05 14 90
2018 IS-06 17 56

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IS 11 363
2018 IS-03 13 85
2018 IS-04 14 96
2018 IS-05 7 90
2018 IS-06 12 56

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IS 15 363
2018 IS-03 17 85
2018 IS-04 15 96
2018 IS-05 15 90
2018 IS-06 17 56

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 IS 12 363
2018 IS-03 18 85
2018 IS-04 11 96
2018 IS-05 9 90
2018 IS-06 8 56

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 IS 13 363
2018 IS-03 12 85
2018 IS-04 16 96
2018 IS-05 8 90
2018 IS-06 13 56

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 IS 30 363
2018 IS-03 35 85
2018 IS-04 28 96
2018 IS-05 22 90
2018 IS-06 28 56

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 11 363
2018 IS-03 13 85
2018 IS-04 12 96
2018 IS-05 7 90
2018 IS-06 10 56

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 IS 45 363
2018 IS-03 47 85
2018 IS-04 44 96
2018 IS-05 42 90
2018 IS-06 42 56

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 IS 2 363

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IS 52 363
2018 IS-03 60 85
2018 IS-04 50 96
2018 IS-05 49 90
2018 IS-06 48 56

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 IS 4 363
2018 IS-04 5 96

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IS 11 363
2018 IS-03 12 85
2018 IS-04 6 96
2018 IS-05 11 90
2018 IS-06 12 56

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 16 21 7 6 30 7 45 21 2650
2018 IS-01 42 17 4 4 0 29 4 88 6 24
2018 IS-02 21 12 21 4 3 32 7 54 12 221
2018 IS-03 13 13 20 6 5 33 9 45 20 561
2018 IS-04 10 16 22 7 6 33 7 43 22 809
2018 IS-05 12 16 21 6 9 28 7 43 24 609
2018 IS-06 14 21 22 11 5 21 6 47 23 356
2017 IS 11 14 20 8 6 31 9 43 23 2621
2017 IS-02 16 17 20 4 5 26 13 54 14 215
2017 IS-03 12 15 18 6 6 35 8 48 21 578
2017 IS-04 10 13 21 8 7 32 10 39 24 842
2017 IS-05 10 13 21 10 7 29 10 38 28 596
2017 IS-06 14 18 19 11 5 26 8 47 23 331
2014 IS 12 16 19 7 6 33 9 46 21 2701
2014 IS-01 22 10 24 0 0 36 8 57 0 10
2014 IS-02 12 15 20 4 5 31 14 48 16 237
2014 IS-03 12 13 18 7 5 37 9 45 22 584
2014 IS-04 10 16 18 7 6 35 8 44 23 835
2014 IS-05 10 17 20 7 6 31 9 46 22 622
2014 IS-06 18 18 22 6 5 25 5 52 16 361

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 33 19 7 4 11 1 66 12 2650
2018 IS-01 55 25 4 3 0 12 0 92 4 24
2018 IS-02 33 31 18 3 2 13 1 73 6 223
2018 IS-03 28 30 16 6 4 15 1 68 13 560
2018 IS-04 24 35 21 6 4 10 1 66 11 809
2018 IS-05 22 33 20 8 6 11 1 62 16 608
2018 IS-06 30 34 19 7 4 4 0 68 12 356
2017 IS 24 31 19 7 4 13 2 64 14 2619
2017 IS-02 28 31 15 4 2 15 4 73 8 215
2017 IS-03 25 32 16 7 3 16 1 69 12 578
2017 IS-04 22 32 20 7 5 13 1 63 14 841
2017 IS-05 21 29 22 9 5 12 2 58 16 595
2017 IS-06 30 32 18 8 4 6 1 67 14 331
2014 IS 21 29 20 7 4 17 1 62 13 2700
2014 IS-01 37 24 31 0 0 7 0 66 0 10
2014 IS-02 25 25 22 3 4 16 5 64 9 237
2014 IS-03 22 27 20 6 4 20 1 62 12 584
2014 IS-04 17 30 21 8 4 18 2 58 15 834
2014 IS-05 21 28 19 8 4 17 1 61 15 622
2014 IS-06 28 31 19 7 5 11 0 66 13 361
2011 IS 26 35 17 6 4 11 0 69 11 3179
2011 IS-01 27 38 24 0 4 7 0 70 4 46
2011 IS-02 31 34 11 5 2 16 1 78 8 321
2011 IS-03 26 37 16 6 4 10 1 71 11 757
2011 IS-04 25 34 18 7 4 12 0 67 12 1002
2011 IS-05 24 33 20 6 4 12 0 66 11 643
2011 IS-06 24 37 18 9 3 9 0 68 13 383

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 6 94 2644
2018 IS-03 7 93 558
2018 IS-04 7 93 809
2018 IS-05 5 95 606
2018 IS-06 5 95 356

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IS 37 158
2018 IS-03 32 40
2018 IS-04 44 54
2018 IS-05 31 29
2018 IS-06 29 18

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 IS 84 158
2018 IS-04 78 54
2018 IS-05 83 29

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IS 0 158
2018 IS-03 0 40
2018 IS-04 0 54
2018 IS-05 0 29
2018 IS-06 0 18

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 IS 12 157
2018 IS-04 12 53

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 IS 12 157
2018 IS-04 10 53

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 IS 7 157

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 IS 37 157
2018 IS-03 33 40
2018 IS-04 32 53
2018 IS-05 40 29
2018 IS-06 48 18

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 IS 27 157
2018 IS-03 33 40
2018 IS-04 16 53
2018 IS-05 31 29
2018 IS-06 34 18

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 IS 6 157

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 IS 7 157
2018 IS-03 15 40

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 IS 22 157
2018 IS-03 24 40
2018 IS-04 22 53
2018 IS-05 24 29

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 IS 17 157
2018 IS-04 21 53
2018 IS-05 22 29

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 IS 17 157
2018 IS-03 15 40
2018 IS-04 22 53

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IS 32 158
2018 IS-03 21 40
2018 IS-04 42 54
2018 IS-05 44 29

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 IS 15 158
2018 IS-04 20 54
2018 IS-05 20 29

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 IS 7 158
2018 IS-03 11 40

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 IS 13 158
2018 IS-03 17 40
2018 IS-04 11 54
2018 IS-05 21 29
2018 IS-06 0 18

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 3 158
2018 IS-03 0 40
2018 IS-06 0 18

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 IS 11 158
2018 IS-04 20 54

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IS 7 158

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 IS 46 158
2018 IS-03 60 40
2018 IS-04 36 54
2018 IS-05 39 29
2018 IS-06 49 18

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 IS 5 152

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 IS 19 152
2018 IS-03 18 40
2018 IS-04 20 51
2018 IS-05 23 27

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 IS 3 152
2018 IS-05 0 27
2018 IS-06 0 18

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 IS 5 152

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IS 4 152
2018 IS-04 0 51

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IS 14 152
2018 IS-03 20 40
2018 IS-04 14 51

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 IS 11 152
2018 IS-04 10 51

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 IS 14 152
2018 IS-03 13 40
2018 IS-04 14 51

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 IS 27 152
2018 IS-03 22 40
2018 IS-04 28 51
2018 IS-05 18 27
2018 IS-06 30 18

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 IS 10 152
2018 IS-03 13 40
2018 IS-04 10 51
2018 IS-06 0 18

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 IS 44 152
2018 IS-03 38 40
2018 IS-04 44 51
2018 IS-05 41 27
2018 IS-06 46 18

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IS 63 152
2018 IS-03 64 40
2018 IS-04 64 51
2018 IS-05 53 27
2018 IS-06 67 18

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 IS 3 152
2018 IS-03 0 40
2018 IS-06 0 18

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IS 11 152
2018 IS-03 14 40
2018 IS-05 17 27

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 14 15 22 3 2 36 7 53 9 2646
2018 IS-01 46 17 8 0 0 29 0 89 0 24
2018 IS-02 20 16 19 0 3 36 6 61 6 221
2018 IS-03 15 13 21 4 2 39 7 52 10 559
2018 IS-04 11 17 23 2 2 37 7 51 9 810
2018 IS-05 12 14 24 3 2 37 8 46 10 606
2018 IS-06 18 18 22 3 1 31 7 58 6 355
2017 IS 11 15 20 2 2 41 9 51 9 2619
2017 IS-02 17 19 17 1 3 30 13 63 7 215
2017 IS-03 11 16 19 3 2 41 9 54 9 579
2017 IS-04 9 13 21 3 3 42 10 46 12 842
2017 IS-05 10 12 22 2 2 43 9 46 8 593
2017 IS-06 13 17 18 1 2 40 8 59 7 331
2014 IS 11 14 19 2 2 43 9 52 8 2697
2014 IS-02 13 14 18 2 1 40 12 56 6 236
2014 IS-03 13 12 17 3 3 43 8 53 11 584
2014 IS-04 9 13 20 2 2 44 10 48 9 834
2014 IS-05 10 14 18 2 2 46 9 54 7 621
2014 IS-06 14 16 22 1 2 38 7 55 5 361

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 29 32 19 3 2 14 1 72 6 2650
2018 IS-01 64 21 0 3 0 12 0 96 4 24
2018 IS-02 32 30 17 1 2 16 3 76 4 221
2018 IS-03 32 28 16 3 2 17 1 73 7 559
2018 IS-04 25 34 21 4 2 14 1 69 6 812
2018 IS-05 23 34 21 4 2 14 2 68 7 607
2018 IS-06 34 34 19 3 1 8 1 75 4 356
2017 IS 27 33 16 3 2 17 2 74 6 2618
2017 IS-02 30 30 16 2 2 15 5 75 5 215
2017 IS-03 27 36 14 2 1 19 2 78 5 578
2017 IS-04 24 33 18 3 2 19 2 71 7 843
2017 IS-05 26 33 19 3 1 17 2 72 5 593
2017 IS-06 34 32 15 4 2 12 1 76 7 330
2014 IS 23 30 19 3 2 22 2 69 6 2698
2014 IS-01 45 17 38 0 0 0 0 62 0 10
2014 IS-02 25 27 18 1 1 22 5 71 4 237
2014 IS-03 24 29 18 3 2 23 1 69 7 583
2014 IS-04 19 31 20 3 1 23 3 67 6 834
2014 IS-05 23 30 18 2 1 25 1 70 5 621
2014 IS-06 27 31 19 3 2 17 1 71 6 361
2011 IS 33 35 15 3 2 13 0 78 5 3181
2011 IS-01 47 33 13 0 0 7 0 86 0 46
2011 IS-02 35 33 11 3 1 17 0 82 5 321
2011 IS-03 32 36 14 3 2 12 0 78 6 753
2011 IS-04 30 35 16 3 2 14 0 76 6 1004
2011 IS-05 33 35 15 2 1 13 0 79 4 648
2011 IS-06 36 36 15 3 2 9 0 78 5 382
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 62 23 7 3 3 1 0 86 7 2635
2018 IS-01 67 25 4 0 4 0 0 92 4 24
2018 IS-02 58 24 12 3 2 1 0 83 5 221
2018 IS-03 60 24 7 3 4 1 0 85 7 556
2018 IS-04 62 23 8 4 3 1 0 85 7 803
2018 IS-05 63 23 6 3 2 1 1 88 6 607
2018 IS-06 68 18 7 3 3 0 1 87 7 354
2017 IS 59 24 8 4 3 2 0 85 7 2620
2017 IS-02 62 22 8 3 3 1 0 86 6 215
2017 IS-03 60 24 7 4 2 3 0 87 6 577
2017 IS-04 57 24 9 4 4 2 0 83 8 842
2017 IS-05 59 25 7 4 3 2 0 86 6 596
2017 IS-06 61 21 7 5 3 2 0 84 8 331

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 43 12 7 2 2 0 78 9 2640
2018 IS-01 42 43 8 3 0 4 0 88 3 24
2018 IS-02 30 43 10 10 2 4 0 76 14 223
2018 IS-03 33 41 12 8 3 2 0 76 12 554
2018 IS-04 31 46 14 6 1 2 0 78 8 806
2018 IS-05 32 43 13 7 3 2 0 77 10 608
2018 IS-06 41 43 9 4 2 1 0 86 6 354
2017 IS 28 44 13 8 3 3 0 75 11 2619
2017 IS-02 25 41 19 8 3 4 1 69 11 215
2017 IS-03 27 45 11 10 3 4 0 75 13 579
2017 IS-04 28 43 15 7 4 3 0 74 11 842
2017 IS-05 27 46 13 8 3 3 0 75 11 596
2017 IS-06 35 42 10 5 6 2 0 79 11 328

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 37 18 13 7 2 0 61 21 2652
2018 IS-01 47 26 12 10 4 0 0 74 14 24
2018 IS-02 26 36 20 10 6 3 0 64 16 223
2018 IS-03 27 36 17 11 6 3 0 66 17 559
2018 IS-04 22 38 18 14 7 1 0 60 21 811
2018 IS-05 17 38 18 17 9 2 0 56 26 608
2018 IS-06 25 39 15 13 7 1 0 65 20 356
2017 IS 17 41 16 15 8 2 0 60 24 2617
2017 IS-02 27 37 19 10 6 1 0 64 16 215
2017 IS-03 18 44 15 13 7 3 0 63 21 579
2017 IS-04 17 40 16 18 6 2 0 59 24 839
2017 IS-05 15 40 16 17 10 2 0 56 28 596
2017 IS-06 16 45 15 12 12 1 0 61 24 329

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 26 21 14 16 0 1 48 31 2655
2018 IS-01 34 17 12 21 16 0 0 51 37 24
2018 IS-02 20 31 21 11 13 1 2 53 26 221
2018 IS-03 23 25 18 14 18 1 2 49 33 562
2018 IS-04 21 25 23 13 16 0 1 47 30 812
2018 IS-05 20 25 22 15 17 0 1 46 32 609
2018 IS-06 23 25 24 13 14 0 1 48 27 357
2017 IS 21 25 20 14 18 0 2 47 33 2607
2017 IS-02 19 19 18 14 28 0 1 39 43 214
2017 IS-03 22 24 20 14 17 1 2 48 32 578
2017 IS-04 22 26 19 14 18 0 2 49 32 836
2017 IS-05 19 27 21 14 17 0 1 47 32 592
2017 IS-06 21 21 24 15 16 1 2 44 32 328

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 13 26 30 19 12 0 0 39 31 2653
2018 IS-01 33 42 17 4 0 0 4 79 4 24
2018 IS-02 25 35 21 12 7 0 0 61 19 222
2018 IS-03 16 29 33 14 8 1 0 45 22 562
2018 IS-04 13 25 33 18 10 0 0 38 29 812
2018 IS-05 10 23 29 24 14 0 0 33 38 607
2018 IS-06 4 21 29 24 22 0 1 25 46 356
2017 IS 12 26 28 20 12 0 1 39 33 2618
2017 IS-02 25 27 31 10 7 0 0 52 17 215
2017 IS-03 15 31 28 18 7 0 1 47 25 579
2017 IS-04 11 31 28 19 10 0 0 43 29 840
2017 IS-05 10 23 28 25 14 0 0 32 40 595
2017 IS-06 6 14 29 26 25 0 0 20 50 331

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 15 29 26 18 11 0 0 44 29 2644
2018 IS-01 59 22 3 12 0 0 4 84 12 24
2018 IS-02 28 35 19 12 6 0 0 64 17 221
2018 IS-03 18 33 25 14 8 0 1 52 22 561
2018 IS-04 14 29 30 18 9 0 0 42 28 807
2018 IS-05 10 25 30 22 13 0 0 35 35 606
2018 IS-06 6 27 24 24 19 0 0 33 43 355
2017 IS 13 29 26 18 12 0 1 43 31 2614
2017 IS-02 30 31 22 8 7 0 2 62 15 214
2017 IS-03 18 32 27 13 8 0 2 50 22 578
2017 IS-04 12 32 27 17 11 0 1 44 28 840
2017 IS-05 10 26 25 25 14 0 0 36 39 595
2017 IS-06 6 22 24 24 24 0 0 28 48 329

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 25 25 17 15 0 1 42 33 2643
2018 IS-01 55 18 16 4 8 0 0 73 12 24
2018 IS-02 28 28 17 12 12 0 1 57 25 222
2018 IS-03 18 27 25 17 10 1 1 46 28 561
2018 IS-04 17 26 27 17 13 0 0 43 30 806
2018 IS-05 12 25 25 19 18 0 0 38 37 608
2018 IS-06 8 20 28 20 25 0 0 27 44 353
2017 IS 15 24 23 20 16 0 1 40 37 2616
2017 IS-02 26 27 22 15 8 0 1 54 24 214
2017 IS-03 19 27 23 17 11 0 2 47 29 580
2017 IS-04 14 26 23 20 15 0 1 41 36 837
2017 IS-05 12 23 20 24 20 0 1 35 44 597
2017 IS-06 6 17 29 21 25 0 0 24 47 330

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 35 29 17 9 7 0 2 66 16 2639
2018 IS-01 68 19 0 4 0 0 9 96 4 22
2018 IS-02 55 23 10 4 3 1 4 82 7 220
2018 IS-03 45 30 11 5 3 1 4 80 8 560
2018 IS-04 36 31 18 7 5 0 2 69 13 806
2018 IS-05 25 33 22 10 9 0 1 59 19 606
2018 IS-06 17 26 22 19 15 0 1 44 34 355
2017 IS 33 28 18 9 7 0 4 64 17 2616
2017 IS-02 49 25 14 5 4 0 3 76 9 215
2017 IS-03 44 28 11 4 3 1 8 79 8 578
2017 IS-04 34 33 17 7 5 0 3 69 13 839
2017 IS-05 27 26 24 14 8 0 1 54 22 595
2017 IS-06 16 24 26 16 17 0 1 41 33 331

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 27 23 12 11 0 0 54 23 2647
2018 IS-01 42 22 19 9 8 0 0 64 17 24
2018 IS-02 43 30 15 5 5 1 0 74 10 222
2018 IS-03 35 26 22 6 9 1 1 62 16 559
2018 IS-04 26 30 22 13 9 0 0 56 22 809
2018 IS-05 20 27 27 14 12 0 0 47 26 608
2018 IS-06 13 22 26 20 19 0 0 35 39 355
2017 IS 23 29 25 13 9 0 0 53 22 2613
2017 IS-02 34 30 22 9 4 0 0 65 14 215
2017 IS-03 29 32 22 10 6 0 1 62 16 580
2017 IS-04 25 31 23 12 8 0 0 57 20 836
2017 IS-05 17 27 30 15 10 0 0 45 25 593
2017 IS-06 16 20 29 16 19 0 0 36 35 330

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 34 26 12 6 0 0 56 18 2639
2018 IS-01 60 20 21 0 0 0 0 79 0 24
2018 IS-02 30 33 20 9 6 0 1 64 16 220
2018 IS-03 24 34 26 10 5 1 1 59 15 558
2018 IS-04 22 33 26 12 6 0 0 56 18 808
2018 IS-05 18 33 26 14 8 1 0 52 22 605
2018 IS-06 19 39 29 9 5 0 0 58 14 353
2017 IS 23 34 23 13 7 1 1 57 20 2611
2017 IS-02 29 35 18 11 6 0 1 65 17 215
2017 IS-03 26 34 20 12 6 1 1 61 18 578
2017 IS-04 22 35 23 13 7 0 0 57 20 837
2017 IS-05 23 31 24 13 9 1 0 54 22 594
2017 IS-06 21 34 27 12 6 0 0 55 18 328

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 17 32 27 16 8 0 0 49 25 2640
2018 IS-01 75 12 12 0 0 0 0 88 0 24
2018 IS-02 26 35 19 10 8 1 1 62 18 221
2018 IS-03 20 34 26 13 6 1 0 54 19 558
2018 IS-04 16 33 28 15 8 0 0 49 23 805
2018 IS-05 12 28 31 19 10 0 0 40 29 607
2018 IS-06 9 33 25 22 11 0 0 42 33 354
2017 IS 17 31 26 16 10 0 0 48 25 2608
2017 IS-02 29 32 19 13 5 1 0 62 18 215
2017 IS-03 22 32 25 13 7 0 1 55 20 578
2017 IS-04 14 32 27 16 9 0 1 47 25 835
2017 IS-05 13 30 28 16 11 0 0 44 28 593
2017 IS-06 12 26 30 17 15 0 0 38 32 329

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 31 24 14 8 0 1 53 23 2640
2018 IS-01 55 33 12 0 0 0 0 88 0 24
2018 IS-02 26 31 19 13 10 1 0 58 23 220
2018 IS-03 26 29 24 10 7 1 1 57 18 558
2018 IS-04 22 32 22 15 8 0 0 54 24 810
2018 IS-05 17 30 27 15 11 0 0 47 26 605
2018 IS-06 19 33 28 14 7 0 0 51 21 353
2017 IS 23 31 22 14 9 0 1 55 23 2613
2017 IS-02 26 29 22 15 7 0 0 56 22 215
2017 IS-03 29 29 21 12 7 0 2 59 20 580
2017 IS-04 22 33 23 13 8 0 1 55 21 836
2017 IS-05 19 31 23 14 11 0 0 51 26 594
2017 IS-06 23 30 23 13 10 0 0 53 23 329

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 32 22 10 6 0 1 62 16 2629
2018 IS-01 46 29 21 4 0 0 0 75 4 24
2018 IS-02 39 31 17 8 5 0 0 70 13 220
2018 IS-03 32 34 19 8 4 1 2 68 13 552
2018 IS-04 30 33 24 9 4 0 0 63 14 807
2018 IS-05 29 29 21 11 9 0 0 58 20 602
2018 IS-06 23 32 22 14 9 0 0 55 23 353
2017 IS 29 32 22 10 6 0 1 62 16 2607
2017 IS-02 37 32 17 9 4 0 1 70 13 215
2017 IS-03 34 32 19 10 4 0 2 67 14 579
2017 IS-04 27 34 24 9 5 0 0 62 14 836
2017 IS-05 28 32 22 10 7 1 1 60 17 591
2017 IS-06 22 32 24 15 7 0 1 54 22 328

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 25 14 6 5 0 1 74 11 2639
2018 IS-01 80 8 8 0 4 0 0 88 4 24
2018 IS-02 51 25 14 6 3 0 2 77 9 221
2018 IS-03 47 24 17 5 4 1 3 73 9 557
2018 IS-04 49 23 15 6 5 0 1 73 12 807
2018 IS-05 47 27 14 7 5 0 0 74 12 606
2018 IS-06 45 30 10 9 4 0 1 76 14 353
2017 IS 51 25 13 5 4 0 1 77 9 2614
2017 IS-02 56 23 13 5 3 0 0 79 8 215
2017 IS-03 50 28 10 5 3 0 2 81 9 577
2017 IS-04 51 24 14 6 4 0 1 76 10 841
2017 IS-05 49 26 15 5 4 0 1 76 9 593
2017 IS-06 57 22 13 5 3 0 0 78 9 330

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 70 14 5 2 2 1 5 89 5 2637
2018 IS-01 69 8 4 4 0 5 10 91 5 24
2018 IS-02 71 11 6 3 2 0 6 88 5 221
2018 IS-03 69 13 5 2 2 1 7 90 5 556
2018 IS-04 71 15 5 2 2 1 4 90 4 808
2018 IS-05 68 15 5 2 3 0 6 89 5 604
2018 IS-06 73 12 5 3 2 1 5 90 5 353

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 71 13 6 3 3 1 4 88 6 2637
2018 IS-01 87 0 9 0 0 0 5 91 0 23
2018 IS-02 75 10 5 1 4 1 4 89 5 221
2018 IS-03 69 13 5 3 3 1 5 88 7 558
2018 IS-04 73 12 5 2 3 1 3 89 6 809
2018 IS-05 67 15 6 3 3 1 4 87 7 604
2018 IS-06 72 11 7 3 4 1 3 86 7 351
2017 IS 73 13 5 3 3 0 3 88 6 2617
2017 IS-02 70 14 6 4 3 1 2 86 8 215
2017 IS-03 74 12 4 3 3 1 3 89 7 579
2017 IS-04 73 14 5 3 3 0 3 89 6 841
2017 IS-05 75 12 5 4 2 0 2 89 6 594
2017 IS-06 71 13 7 5 2 1 2 86 7 330

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 54 28 10 3 3 0 1 83 6 2634
2018 IS-01 79 17 3 0 0 0 0 97 0 23
2018 IS-02 59 24 9 4 3 0 2 85 7 222
2018 IS-03 51 27 11 4 4 1 2 80 8 558
2018 IS-04 52 31 10 4 3 0 1 83 7 805
2018 IS-05 57 26 11 3 3 0 1 83 6 605
2018 IS-06 56 29 9 3 1 0 1 86 4 352
2017 IS 54 28 10 4 2 0 2 84 6 2617
2017 IS-02 58 24 7 5 3 0 3 84 8 215
2017 IS-03 53 28 10 4 3 0 2 83 7 579
2017 IS-04 53 30 10 3 2 0 1 85 5 840
2017 IS-05 57 26 10 4 1 0 2 84 6 593
2017 IS-06 53 30 9 4 4 0 0 83 8 331

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 22 13 7 5 0 1 75 12 2631
2018 IS-01 78 8 9 4 0 0 0 87 4 23
2018 IS-02 58 20 9 7 5 0 1 79 12 221
2018 IS-03 53 20 13 6 5 1 2 76 11 558
2018 IS-04 51 22 13 6 6 0 1 74 13 806
2018 IS-05 50 23 12 8 6 0 1 74 14 601
2018 IS-06 49 24 16 5 4 0 1 74 10 353
2017 IS 56 21 11 6 4 0 2 79 10 2613
2017 IS-02 59 16 12 7 4 0 2 77 11 215
2017 IS-03 56 22 10 5 4 0 2 80 9 579
2017 IS-04 55 24 12 5 3 0 1 80 8 840
2017 IS-05 56 20 12 6 3 0 2 78 10 590
2017 IS-06 60 18 10 7 5 0 0 78 12 330

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 50 12 6 3 1 0 28 87 5 2611
2018 IS-01 60 8 0 0 0 0 32 100 0 23
2018 IS-02 63 5 0 1 0 0 32 99 1 218
2018 IS-03 53 5 2 1 1 1 36 93 3 554
2018 IS-04 50 9 3 1 0 0 37 94 2 800
2018 IS-05 47 17 8 4 2 0 22 82 7 597
2018 IS-06 42 30 16 6 2 0 3 74 9 350
2017 IS 53 11 5 2 1 0 27 89 5 2613
2017 IS-02 61 2 2 2 0 0 32 93 4 215
2017 IS-03 56 4 2 2 0 0 35 94 3 579
2017 IS-04 53 8 3 1 1 0 34 93 2 842
2017 IS-05 54 17 6 3 1 0 19 88 5 590
2017 IS-06 43 27 14 5 5 0 5 74 11 329

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 68 17 6 1 1 0 7 91 2 2626
2018 IS-01 66 22 4 0 8 0 0 88 8 24
2018 IS-02 69 16 4 2 0 0 8 93 3 220
2018 IS-03 67 15 5 1 1 1 11 93 2 554
2018 IS-04 66 18 7 1 1 0 7 91 2 804
2018 IS-05 69 17 7 1 1 0 5 90 2 604
2018 IS-06 69 21 5 1 2 0 3 92 3 351
2017 IS 70 16 5 1 1 0 7 93 2 2602
2017 IS-02 73 12 4 2 2 0 8 92 4 212
2017 IS-03 68 15 5 1 0 0 10 93 1 577
2017 IS-04 68 16 5 1 1 0 9 93 2 836
2017 IS-05 72 18 5 1 0 0 4 94 1 590
2017 IS-06 68 20 7 2 1 0 3 90 3 329

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 71 11 5 3 4 0 4 86 8 2632
2018 IS-01 43 37 4 9 8 0 0 79 17 24
2018 IS-02 55 14 10 8 8 0 5 73 17 222
2018 IS-03 61 12 7 5 7 1 6 79 14 555
2018 IS-04 71 12 6 3 4 0 4 86 8 805
2018 IS-05 81 10 2 2 2 0 4 94 4 605
2018 IS-06 83 8 5 1 1 0 3 94 1 352
2017 IS 69 14 5 4 5 0 4 86 9 2613
2017 IS-02 46 16 11 9 15 1 2 64 24 215
2017 IS-03 58 15 8 5 8 1 5 77 14 579
2017 IS-04 68 15 5 4 3 0 4 87 7 842
2017 IS-05 80 12 2 2 1 0 3 95 2 590
2017 IS-06 82 10 2 2 2 0 3 95 3 329

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 46 29 15 5 2 0 2 77 7 2629
2018 IS-01 39 41 16 4 0 0 0 80 4 24
2018 IS-02 48 26 17 6 1 0 2 76 7 221
2018 IS-03 40 28 19 5 4 1 2 71 9 556
2018 IS-04 44 30 16 6 2 0 2 76 8 804
2018 IS-05 49 31 11 4 2 0 2 82 6 603
2018 IS-06 53 26 14 4 2 0 2 80 6 352
2017 IS 49 30 14 4 2 0 2 80 6 2607
2017 IS-02 46 26 18 5 4 1 1 73 9 215
2017 IS-03 45 32 14 3 2 1 3 80 5 579
2017 IS-04 46 32 14 5 2 0 2 79 7 836
2017 IS-05 53 27 12 5 1 0 1 81 6 590
2017 IS-06 55 28 12 3 2 0 0 83 5 329

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 10 32 39 14 5 0 0 42 19 2647
2018 IS-01 26 28 34 8 4 0 0 54 12 24
2018 IS-02 19 42 28 8 3 0 0 61 11 222
2018 IS-03 12 38 36 12 2 0 0 50 14 555
2018 IS-04 9 30 43 12 5 0 0 39 17 811
2018 IS-05 9 29 39 18 5 0 0 38 23 609
2018 IS-06 6 26 40 18 10 0 0 32 28 356
2017 IS 7 29 41 16 7 0 0 36 23 2624
2017 IS-02 11 32 38 15 3 0 0 44 18 215
2017 IS-03 9 32 42 12 5 0 0 42 16 580
2017 IS-04 5 31 42 15 6 0 0 37 21 843
2017 IS-05 7 28 41 17 8 0 0 34 25 596
2017 IS-06 4 20 39 23 14 0 0 24 37 331

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 21 40 21 9 0 0 31 29 2626
2018 IS-01 8 9 42 19 22 0 0 42 17 24
2018 IS-02 6 15 38 28 14 0 0 42 20 223
2018 IS-03 8 16 38 26 12 0 0 38 24 558
2018 IS-04 7 20 42 22 9 0 0 31 27 803
2018 IS-05 10 24 41 18 7 0 0 24 34 602
2018 IS-06 13 25 40 16 6 0 0 22 38 346
2017 IS 9 20 42 21 8 0 0 29 29 2619
2017 IS-02 7 16 38 27 12 0 1 39 23 215
2017 IS-03 7 16 40 23 13 0 0 36 23 580
2017 IS-04 8 19 44 21 7 0 0 28 28 839
2017 IS-05 9 23 43 19 5 0 0 24 33 596
2017 IS-06 13 26 41 16 3 0 1 20 39 330
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 26 21 12 11 2 1 29 71 2654
2018 IS-01 45 26 9 8 13 0 0 45 55 24
2018 IS-02 30 28 19 11 8 3 1 32 68 223
2018 IS-03 30 25 20 11 11 3 0 31 69 560
2018 IS-04 28 26 21 12 11 2 1 29 71 813
2018 IS-05 25 24 22 12 14 2 1 26 74 608
2018 IS-06 25 29 23 13 7 2 0 26 74 356
2017 IS 29 23 19 13 12 4 1 31 69 2620
2017 IS-02 24 20 15 16 19 4 1 26 74 214
2017 IS-03 33 20 19 11 12 3 2 35 65 580
2017 IS-04 31 22 18 13 12 4 0 32 68 841
2017 IS-05 28 24 21 12 11 3 0 29 71 596
2017 IS-06 24 27 21 13 9 5 1 26 74 330

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 25 1845
2018 IS-01 17 13
2018 IS-02 35 147
2018 IS-03 26 374
2018 IS-04 26 568
2018 IS-05 24 439
2018 IS-06 19 258
2017 IS 24 1720
2017 IS-02 41 151
2017 IS-03 28 355
2017 IS-04 24 543
2017 IS-05 17 403
2017 IS-06 17 230

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 36 1845
2018 IS-01 32 13
2018 IS-02 35 147
2018 IS-03 42 374
2018 IS-04 36 568
2018 IS-05 34 439
2018 IS-06 32 258
2017 IS 32 1720
2017 IS-02 40 151
2017 IS-03 35 355
2017 IS-04 32 543
2017 IS-05 28 403
2017 IS-06 29 230

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 24 1845
2018 IS-01 31 13
2018 IS-02 37 147
2018 IS-03 28 374
2018 IS-04 22 568
2018 IS-05 21 439
2018 IS-06 20 258
2017 IS 19 1720
2017 IS-02 38 151
2017 IS-03 18 355
2017 IS-04 19 543
2017 IS-05 16 403
2017 IS-06 14 230

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 48 1845
2018 IS-01 38 13
2018 IS-02 25 147
2018 IS-03 39 374
2018 IS-04 48 568
2018 IS-05 59 439
2018 IS-06 58 258
2017 IS 54 1720
2017 IS-02 35 151
2017 IS-03 47 355
2017 IS-04 53 543
2017 IS-05 66 403
2017 IS-06 60 230

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 9 1845
2018 IS-01 7 13
2018 IS-02 4 147
2018 IS-03 6 374
2018 IS-04 10 568
2018 IS-05 12 439
2018 IS-06 8 258
2017 IS 8 1720
2017 IS-02 4 151
2017 IS-03 6 355
2017 IS-04 9 543
2017 IS-05 8 403
2017 IS-06 10 230

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 28 1845
2018 IS-01 7 13
2018 IS-02 17 147
2018 IS-03 26 374
2018 IS-04 28 568
2018 IS-05 31 439
2018 IS-06 30 258

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 35 1845
2018 IS-01 40 13
2018 IS-02 35 147
2018 IS-03 34 374
2018 IS-04 35 568
2018 IS-05 35 439
2018 IS-06 37 258
2017 IS 37 1720
2017 IS-02 33 151
2017 IS-03 42 355
2017 IS-04 36 543
2017 IS-05 34 403
2017 IS-06 38 230

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 3 43 21 12 4 17 1784
2018 IS-01 25 30 20 8 0 17 11
2018 IS-02 1 48 24 9 6 11 141
2018 IS-03 4 47 23 9 4 13 366
2018 IS-04 3 45 20 12 4 16 545
2018 IS-05 3 34 22 14 4 22 425
2018 IS-06 2 44 20 13 4 18 254
2017 IS 4 47 22 11 4 11 1696
2017 IS-02 3 49 21 12 4 11 146
2017 IS-03 7 45 24 10 5 11 354
2017 IS-04 4 51 19 12 4 11 537
2017 IS-05 4 47 22 11 5 12 399
2017 IS-06 3 44 25 13 3 11 226

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 34 66 1836
2018 IS-01 44 56 13
2018 IS-02 48 52 146
2018 IS-03 36 64 372
2018 IS-04 35 65 565
2018 IS-05 30 70 435
2018 IS-06 26 74 259

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 36 17 17 11 11 1 7 58 24 2640
2018 IS-01 68 5 12 4 8 0 4 75 12 24
2018 IS-02 43 17 10 8 9 2 10 68 20 222
2018 IS-03 40 16 14 11 9 1 9 61 23 557
2018 IS-04 34 19 19 10 11 0 6 57 22 808
2018 IS-05 32 18 17 14 14 0 5 53 29 602
2018 IS-06 36 16 20 12 9 1 7 56 23 356

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 25 17 21 19 2 6 39 43 1838
2018 IS-01 29 14 24 24 0 0 8 47 26 13
2018 IS-02 13 32 12 19 16 2 5 49 38 146
2018 IS-03 14 24 16 20 20 1 5 40 43 371
2018 IS-04 12 24 16 21 17 2 7 40 42 565
2018 IS-05 8 23 18 23 23 1 4 33 49 438
2018 IS-06 9 30 19 17 19 2 4 41 38 259
2017 IS 12 25 13 20 22 1 7 40 46 1726
2017 IS-02 12 32 8 17 30 1 1 44 48 151
2017 IS-03 13 23 13 22 19 2 9 40 45 359
2017 IS-04 12 23 13 21 23 2 6 38 48 545
2017 IS-05 11 23 16 19 22 1 8 38 45 403
2017 IS-06 11 29 13 18 21 1 8 44 42 230

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 4 12 15 21 38 2 8 18 66 1837
2018 IS-01 16 15 32 10 7 7 14 39 21 13
2018 IS-02 8 18 16 19 33 1 5 27 55 145
2018 IS-03 4 12 16 21 39 2 7 18 65 370
2018 IS-04 3 12 13 22 37 3 10 17 68 566
2018 IS-05 3 11 13 21 43 2 8 15 71 439
2018 IS-06 3 14 14 20 38 2 7 19 65 258
2017 IS 3 9 10 18 49 2 10 13 76 1725
2017 IS-02 3 16 10 15 49 2 5 20 69 151
2017 IS-03 3 10 8 19 47 2 11 15 76 359
2017 IS-04 3 9 9 17 50 3 9 14 76 544
2017 IS-05 3 5 13 16 49 2 12 9 76 402
2017 IS-06 2 9 8 18 49 2 12 13 78 231
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