2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - IN

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 30 38 17 8 6 0 0 69 15 715
2018 IN-01 31 35 16 9 9 0 0 66 18 267
2018 IN-02 19 49 18 10 4 0 0 68 15 68
2017 IN 34 40 12 8 6 0 0 74 14 818
2017 IN-01 36 39 12 7 6 0 0 75 13 571
2017 IN-02 28 44 15 9 4 0 0 72 13 75
2014 IN 29 44 15 7 5 0 0 73 12 831
2014 IN-01 31 39 15 9 4 0 0 71 14 233
2014 IN-02 21 56 8 6 10 0 0 77 15 52
2011 IN 33 42 14 7 5 0 0 75 11 1155
2011 IN-01 28 41 17 8 4 0 0 70 13 332
2011 IN-02 42 38 13 4 2 0 0 80 6 48

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 19 33 18 14 17 0 0 51 31 716
2018 IN-01 19 33 15 13 19 1 0 52 33 267
2018 IN-02 13 34 22 13 18 0 0 47 31 68
2017 IN 20 35 18 15 12 0 0 56 27 818
2017 IN-01 21 34 18 15 12 0 0 54 27 571
2017 IN-02 17 31 23 17 12 0 0 48 29 75

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 47 33 13 4 3 0 0 81 7 716
2018 IN-01 45 34 10 6 4 0 0 79 11 267
2018 IN-02 40 43 15 1 1 0 0 82 3 68
2017 IN 53 31 11 3 2 0 0 84 6 816
2017 IN-01 54 29 10 4 3 0 0 84 7 570
2017 IN-02 52 36 8 3 1 0 0 88 4 75
2014 IN 61 26 9 2 1 0 0 88 4 835
2014 IN-01 56 27 12 3 2 0 0 84 4 233
2014 IN-02 54 31 10 4 2 0 0 85 6 52
2011 IN 56 31 8 3 2 0 0 87 5 1155
2011 IN-01 53 32 10 3 2 0 0 86 5 332
2011 IN-02 66 25 7 2 0 0 0 91 2 48

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 35 38 14 7 6 0 0 73 12 714
2018 IN-01 34 36 15 6 9 0 0 70 15 266
2018 IN-02 24 49 21 3 4 0 0 72 7 68
2017 IN 42 35 13 6 5 0 0 76 10 817
2017 IN-01 44 33 14 5 4 0 0 77 9 571
2017 IN-02 40 37 12 5 5 0 0 77 11 75
2014 IN 41 37 12 6 3 0 0 78 10 832
2014 IN-01 39 35 12 9 5 0 0 74 14 233
2014 IN-02 29 54 12 4 2 0 0 83 6 52
2011 IN 41 38 11 7 3 0 0 79 10 1152
2011 IN-01 37 40 12 7 4 0 0 77 11 330
2011 IN-02 53 32 9 4 0 2 0 87 4 48

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 26 29 20 12 12 1 0 56 24 725
2018 IN-01 26 29 17 13 15 0 0 55 28 269
2018 IN-02 13 26 35 10 13 3 0 40 24 69
2017 IN 28 33 19 9 10 0 1 62 19 818
2017 IN-01 30 32 19 8 9 1 1 63 17 570
2017 IN-02 18 36 21 11 13 1 0 55 24 76
2014 IN 28 33 20 11 8 0 1 61 19 844
2014 IN-01 33 30 16 11 10 0 0 63 21 236
2014 IN-02 23 38 21 15 4 0 0 60 19 53
2011 IN 31 33 17 11 6 1 0 65 17 1151
2011 IN-01 34 31 15 11 7 1 0 67 18 332
2011 IN-02 27 39 22 11 2 0 0 65 13 48

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 25 32 20 13 10 1 0 58 22 725
2018 IN-01 25 33 16 13 12 0 0 58 25 269
2018 IN-02 14 35 26 12 13 0 0 49 25 69
2017 IN 28 36 17 11 7 0 0 65 18 817
2017 IN-01 30 36 16 11 7 0 1 66 18 569
2017 IN-02 21 33 21 13 9 3 0 55 23 76
2014 IN 29 35 18 10 6 1 0 65 17 842
2014 IN-01 33 34 15 11 7 0 0 67 18 235
2014 IN-02 26 36 23 11 4 0 0 62 15 53
2011 IN 31 37 17 10 5 1 0 68 15 1152
2011 IN-01 35 33 16 10 5 0 0 69 16 332
2011 IN-02 18 47 15 17 2 0 0 65 19 48

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 17 18 20 18 18 7 2 39 39 725
2018 IN-01 17 17 20 15 21 8 2 38 40 269
2018 IN-02 12 17 20 19 20 12 0 33 44 69
2017 IN 20 19 21 13 16 8 2 44 33 818
2017 IN-01 20 20 19 14 16 9 2 45 34 570
2017 IN-02 26 14 22 13 12 11 1 46 28 76
2014 IN 21 20 20 13 15 8 3 46 32 841
2014 IN-01 21 17 20 12 19 7 3 43 34 235
2014 IN-02 15 15 25 21 15 8 2 33 40 53
2011 IN 23 22 17 12 14 10 2 51 30 1151
2011 IN-01 24 19 16 12 18 9 2 48 34 331
2011 IN-02 22 29 17 17 4 11 0 57 24 48
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 35 30 13 10 7 3 2 68 18 722
2018 IN-01 36 30 11 9 9 3 2 69 19 268
2018 IN-02 25 30 25 12 6 3 0 57 18 69
2017 IN 42 29 13 8 5 2 2 74 13 818
2017 IN-01 45 27 12 8 3 3 2 75 12 570
2017 IN-02 29 38 16 8 8 1 0 68 16 76
2014 IN 39 33 14 7 5 1 1 73 12 837
2014 IN-01 40 31 15 7 6 1 0 72 13 232
2014 IN-02 27 40 19 13 0 0 0 67 13 52
2011 IN 39 31 12 8 5 4 1 74 13 1153
2011 IN-01 43 30 12 7 4 4 1 77 11 331
2011 IN-02 17 57 6 13 4 2 0 76 18 48

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 35 34 12 11 7 1 0 69 18 722
2018 IN-01 33 36 13 9 9 0 0 70 17 268
2018 IN-02 25 32 22 14 6 1 0 57 21 69
2017 IN 40 35 9 11 4 1 0 76 15 817
2017 IN-01 43 34 9 9 4 1 0 78 13 569
2017 IN-02 22 42 7 25 3 1 0 65 28 76
2014 IN 39 37 10 10 4 0 0 77 14 841
2014 IN-01 39 36 10 9 5 0 0 75 14 236
2014 IN-02 29 38 15 17 0 0 0 67 17 52
2011 IN 38 35 10 11 5 1 0 74 16 1152
2011 IN-01 38 37 10 10 4 1 0 76 14 331
2011 IN-02 31 43 4 15 5 2 0 76 20 48

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 37 30 14 11 7 0 0 67 19 722
2018 IN-01 37 31 12 10 10 0 0 69 20 268
2018 IN-02 25 33 19 16 7 0 0 58 23 69
2017 IN 41 31 13 8 6 0 0 72 14 819
2017 IN-01 43 30 13 9 5 1 0 73 14 571
2017 IN-02 32 32 18 8 11 0 0 63 18 76
2014 IN 44 30 13 7 5 0 0 75 13 840
2014 IN-01 47 31 8 8 6 0 0 78 14 236
2014 IN-02 41 27 24 4 4 0 0 69 8 51

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 21 28 19 11 11 9 1 54 25 712
2018 IN-01 21 28 16 9 14 10 1 55 26 263
2018 IN-02 17 28 23 14 10 6 1 48 27 69
2017 IN 26 29 15 8 8 12 1 64 19 812
2017 IN-01 29 27 15 8 7 12 2 65 17 566
2017 IN-02 18 33 16 22 9 1 0 52 32 76
2014 IN 28 28 17 9 7 10 1 63 18 827
2014 IN-01 30 33 11 8 9 8 0 69 18 231
2014 IN-02 19 30 25 13 11 2 0 50 25 53
2011 IN 25 27 15 10 8 12 1 61 21 1147
2011 IN-01 29 30 12 9 7 12 1 68 18 331
2011 IN-02 10 46 15 22 2 4 0 59 25 48

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 21 28 20 16 12 2 0 50 29 714
2018 IN-01 23 28 18 13 16 2 0 52 30 265
2018 IN-02 16 22 29 22 12 0 0 38 33 69
2017 IN 25 32 16 14 11 3 0 58 25 811
2017 IN-01 27 31 15 13 11 3 1 59 25 565
2017 IN-02 20 25 18 22 13 1 0 45 36 76
2014 IN 27 31 20 12 8 2 1 59 20 830
2014 IN-01 29 31 17 13 9 1 0 61 22 233
2014 IN-02 19 26 26 19 9 0 0 45 28 53
2011 IN 28 32 17 12 8 3 0 62 20 1150
2011 IN-01 32 27 18 12 8 3 0 62 20 332
2011 IN-02 18 34 26 15 5 2 0 54 20 48

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 15 24 21 19 13 8 0 42 35 715
2018 IN-01 16 24 19 15 17 8 0 44 35 265
2018 IN-02 6 29 32 14 14 4 0 36 30 69
2017 IN 16 31 18 16 10 9 0 52 28 816
2017 IN-01 18 30 17 16 9 9 0 53 28 570
2017 IN-02 8 38 17 18 16 3 0 47 35 76
2014 IN 16 32 23 13 8 8 0 52 23 837
2014 IN-01 18 32 23 9 11 7 0 54 21 233
2014 IN-02 11 30 25 25 8 2 0 42 33 53
2011 IN 19 28 19 15 8 10 1 52 26 1151
2011 IN-01 20 28 16 18 7 10 1 54 28 332
2011 IN-02 8 40 24 19 5 4 0 50 25 48

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 14 24 18 21 19 4 0 40 42 713
2018 IN-01 15 24 18 22 18 3 0 40 41 265
2018 IN-02 6 28 16 25 24 1 0 34 49 68
2017 IN 16 30 17 17 14 5 0 49 33 816
2017 IN-01 19 30 16 16 15 5 0 51 32 570
2017 IN-02 9 33 26 14 17 0 0 42 32 76
2014 IN 16 30 18 20 10 5 0 49 32 836
2014 IN-01 18 31 18 19 11 3 0 51 31 233
2014 IN-02 9 32 15 28 13 2 0 42 42 53
2011 IN 17 34 14 18 11 5 0 54 31 1151
2011 IN-01 18 37 13 16 10 5 0 58 28 332
2011 IN-02 9 42 21 13 7 8 0 56 21 48
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 21 27 17 18 17 1 0 48 35 715
2018 IN-01 22 25 17 13 21 1 0 48 35 267
2018 IN-02 15 29 13 22 19 1 0 45 42 68
2017 IN 19 34 16 18 14 0 0 53 31 817
2017 IN-01 19 34 15 18 13 0 0 54 31 570
2017 IN-02 15 35 13 24 13 0 0 49 37 75
2014 IN 20 33 18 15 13 0 0 54 28 833
2014 IN-01 24 33 15 15 13 0 0 57 28 233
2014 IN-02 17 23 23 19 17 0 0 40 37 52
2011 IN 21 35 20 13 10 0 0 56 23 1154
2011 IN-01 21 40 15 14 9 1 0 62 23 332
2011 IN-02 14 35 22 23 6 0 0 49 30 48

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 37 40 11 8 3 0 1 77 12 714
2018 IN-01 38 38 8 9 6 0 1 77 15 266
2018 IN-02 21 37 19 19 4 0 0 57 24 68
2017 IN 43 41 7 7 3 0 0 83 10 817
2017 IN-01 48 37 7 5 3 0 0 85 8 571
2017 IN-02 21 48 9 19 3 0 0 69 21 75

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 9 18 16 19 17 20 2 34 46 720
2018 IN-01 8 18 12 19 21 22 1 33 52 267
2018 IN-02 3 25 12 35 23 3 0 28 60 69
2017 IN 10 19 17 16 11 25 2 40 37 816
2017 IN-01 11 18 16 15 10 28 2 41 36 568
2017 IN-02 5 25 14 26 24 3 3 32 53 76
2014 IN 10 16 20 17 13 23 2 34 39 840
2014 IN-01 14 14 25 17 11 19 1 34 35 235
2014 IN-02 8 8 12 38 31 2 2 16 72 52

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 37 35 10 9 8 0 0 72 18 723
2018 IN-01 39 32 11 8 9 0 0 72 17 268
2018 IN-02 22 38 20 7 12 1 0 60 19 69
2017 IN 42 32 10 10 6 0 0 74 16 818
2017 IN-01 46 29 9 10 6 0 0 75 15 570
2017 IN-02 28 38 11 16 8 0 0 66 24 76
2014 IN 42 35 10 7 5 0 0 77 12 837
2014 IN-01 44 36 8 6 6 0 0 81 12 232
2014 IN-02 33 31 21 12 4 0 0 63 15 52
2011 IN 38 37 10 9 6 0 0 75 15 1154
2011 IN-01 40 36 9 10 6 0 0 76 15 331
2011 IN-02 20 50 15 9 7 0 0 70 15 48

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 8 36 27 9 16 3 1 46 26 77
2017 IN 14 34 12 22 13 3 2 51 37 86
2017 IN-01 0 30 20 10 20 20 0 38 38 10
2017 IN-02 15 37 12 24 12 0 1 52 36 68
2014 IN 14 24 26 20 13 2 1 39 34 88
2014 IN-02 11 20 25 30 11 2 0 33 42 44

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 35 46 7 9 3 0 0 81 12 713
2018 IN-01 42 42 4 8 3 0 0 85 11 266
2018 IN-02 10 43 18 19 10 0 0 53 29 68
2017 IN 37 44 6 10 3 0 0 80 13 816
2017 IN-01 41 42 6 8 3 0 0 83 11 570
2017 IN-02 13 45 12 21 8 0 0 59 29 75
2014 IN 32 45 9 11 4 0 0 76 15 834
2014 IN-01 32 48 7 9 4 0 0 80 13 233
2014 IN-02 15 31 21 23 10 0 0 46 33 52
2011 IN 44 39 6 8 2 0 0 83 10 1152
2011 IN-01 48 37 5 8 2 0 0 84 11 330
2011 IN-02 26 49 17 6 2 0 0 75 8 48

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 28 35 21 8 7 0 0 63 16 715
2018 IN-01 25 36 18 11 9 0 0 61 20 266
2018 IN-02 18 40 28 12 3 0 0 57 15 68
2017 IN 38 34 17 5 5 0 0 72 11 817
2017 IN-01 40 33 16 6 5 0 0 73 11 571
2017 IN-02 32 41 19 4 4 0 0 73 8 75
2014 IN 35 32 19 9 5 0 0 67 14 832
2014 IN-01 34 27 21 10 7 0 0 62 17 231
2014 IN-02 27 37 23 10 4 0 0 63 13 52
2011 IN 36 33 18 8 5 0 1 69 13 1152
2011 IN-01 29 33 22 9 6 1 1 63 15 331
2011 IN-02 49 34 6 9 2 0 0 83 11 48

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 41 33 13 8 5 0 0 74 13 715
2018 IN-01 39 35 10 8 8 0 0 75 16 267
2018 IN-02 37 34 21 7 1 0 0 71 9 68
2017 IN 49 31 10 7 4 0 0 80 11 817
2017 IN-01 51 28 9 7 4 0 0 80 11 571
2017 IN-02 39 43 7 11 1 0 0 81 12 75
2014 IN 43 35 11 6 4 0 0 79 11 831
2014 IN-01 41 34 13 5 7 0 0 75 12 232
2014 IN-02 40 40 17 2 0 0 0 81 2 52
2011 IN 42 35 11 7 5 0 0 77 12 1153
2011 IN-01 38 36 10 8 8 0 1 74 16 331
2011 IN-02 35 56 6 0 2 0 0 91 2 48

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 10 17 22 17 23 9 2 30 45 720
2018 IN-01 10 19 21 18 23 8 3 32 45 266
2018 IN-02 4 14 25 19 35 3 0 19 55 69
2017 IN 10 17 23 16 19 11 4 31 41 818
2017 IN-01 11 16 22 15 19 12 4 32 41 570
2017 IN-02 4 17 18 25 26 5 4 23 57 76
2014 IN 10 17 25 16 17 12 4 31 40 839
2014 IN-01 11 19 23 21 15 9 3 34 41 235
2014 IN-02 0 25 23 28 21 2 2 25 51 53
2011 IN 12 20 25 14 14 11 4 37 33 1153
2011 IN-01 12 18 26 13 15 12 4 36 33 331
2011 IN-02 16 23 27 17 11 4 2 42 30 48

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 8 20 18 17 26 6 5 31 49 725
2018 IN-01 8 22 18 17 25 3 6 33 47 269
2018 IN-02 7 25 13 16 36 3 0 33 54 69
2017 IN 8 18 19 17 26 7 6 30 49 819
2017 IN-01 8 17 18 18 25 7 6 29 50 571
2017 IN-02 5 26 16 17 32 1 3 33 51 76
2014 IN 10 18 20 18 21 7 5 32 45 843
2014 IN-01 15 16 14 23 20 9 3 35 48 235
2014 IN-02 8 17 21 19 30 4 2 26 52 53
2011 IN 12 23 19 15 19 8 6 39 39 1151
2011 IN-01 12 23 18 14 20 9 5 40 39 330
2011 IN-02 23 31 9 22 12 4 0 56 35 48

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 9 25 21 19 24 1 1 35 44 714
2018 IN-01 8 27 17 18 27 1 2 36 47 265
2018 IN-02 16 29 15 21 18 1 0 46 39 68
2017 IN 12 30 18 19 21 0 1 42 40 816
2017 IN-01 14 30 16 18 21 1 1 44 40 570
2017 IN-02 11 40 13 23 13 0 0 51 36 75
2014 IN 12 31 19 21 16 0 1 44 37 833
2014 IN-01 16 27 15 24 17 0 1 44 41 231
2014 IN-02 17 40 19 15 8 0 0 58 23 52
2011 IN 12 28 23 19 15 2 1 42 35 1152
2011 IN-01 12 28 23 18 15 3 2 41 34 331
2011 IN-02 10 50 23 13 5 0 0 60 17 48

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 11 24 20 21 22 0 1 36 44 716
2018 IN-01 10 21 19 21 28 0 1 32 49 267
2018 IN-02 16 38 18 19 9 0 0 54 28 68
2017 IN 15 29 18 18 18 1 1 45 37 814
2017 IN-01 16 29 17 18 19 1 1 45 38 568
2017 IN-02 21 31 21 16 11 0 0 52 27 75
2014 IN 16 26 24 17 16 1 2 42 33 834
2014 IN-01 19 19 25 19 18 0 1 38 37 232
2014 IN-02 23 38 25 10 4 0 0 62 13 52

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 21 33 21 16 8 0 0 55 24 715
2018 IN-01 22 35 17 16 9 0 0 57 26 267
2018 IN-02 10 34 28 18 10 0 0 44 28 68
2017 IN 22 40 18 11 8 0 1 63 19 812
2017 IN-01 24 39 17 11 8 0 1 64 19 566
2017 IN-02 16 41 23 12 7 1 0 58 19 75
2014 IN 24 36 19 13 6 1 1 61 20 831
2014 IN-01 26 36 20 12 6 0 1 62 18 233
2014 IN-02 23 33 21 21 0 2 0 57 22 52
2011 IN 34 40 14 6 3 1 2 76 10 1154
2011 IN-01 39 38 13 5 3 2 1 78 8 331
2011 IN-02 20 47 27 2 2 2 0 68 4 48

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 7 17 24 24 19 7 1 27 46 725
2018 IN-01 7 14 22 27 21 7 2 23 52 269
2018 IN-02 10 29 29 25 7 0 0 39 32 69
2017 IN 8 24 23 19 17 7 2 35 40 819
2017 IN-01 9 22 23 20 17 7 2 34 41 571
2017 IN-02 8 38 16 25 11 1 1 47 36 76

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 28 31 14 12 13 1 1 61 25 715
2018 IN-01 31 30 10 12 14 1 1 62 27 267
2018 IN-02 27 30 10 18 15 0 0 57 33 67
2017 IN 30 29 17 13 10 0 1 60 23 818
2017 IN-01 31 28 16 13 11 0 1 60 24 571
2017 IN-02 21 29 20 15 15 0 0 51 29 75
2014 IN 29 32 16 13 9 1 1 61 22 831
2014 IN-01 31 32 16 11 10 0 0 63 21 231
2014 IN-02 21 37 12 21 10 0 0 58 31 52
2011 IN 31 33 16 11 7 0 2 65 18 1152
2011 IN-01 32 35 12 9 10 1 2 69 19 332
2011 IN-02 34 27 19 6 13 0 0 61 20 48

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 58 24 9 2 1 1 6 88 3 716
2018 IN-01 63 23 6 1 0 0 6 92 2 267
2018 IN-02 31 34 21 10 1 0 3 67 12 68
2017 IN 55 25 7 2 1 1 9 89 3 816
2017 IN-01 57 23 6 2 1 1 11 90 2 570
2017 IN-02 36 39 17 5 1 0 1 76 7 75
2014 IN 52 28 9 1 1 1 9 88 2 833
2014 IN-01 55 27 9 0 0 0 8 90 0 232
2014 IN-02 25 58 13 2 0 0 2 84 2 52
2011 IN 51 28 10 2 2 0 8 85 4 1152
2011 IN-01 52 27 9 2 1 0 9 87 3 332
2011 IN-02 25 33 30 4 4 0 2 60 9 47

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IN 24 45 32 710
2018 IN-01 23 46 31 265
2018 IN-02 26 49 25 68
2017 IN 17 49 34 811
2017 IN-01 16 49 35 565
2017 IN-02 17 55 28 75
2014 IN 22 49 28 832
2014 IN-01 26 44 30 234
2014 IN-02 15 52 33 52
2011 IN 23 47 29 1154
2011 IN-01 26 43 32 332
2011 IN-02 29 50 21 48

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IN 24 11 35 13 5 11 170
2018 IN-01 22 5 37 19 8 8 59
2018 IN-02 16 21 32 5 11 16 19
2017 IN 32 4 27 19 4 14 138
2017 IN-01 27 6 30 18 6 13 89
2017 IN-02 23 0 23 38 0 15 13
2014 IN 30 12 18 27 9999 13 180
2014 IN-01 14 14 17 37 9999 19 59
2011 IN 23 10 19 24 9999 24 266
2011 IN-01 15 8 24 25 9999 29 84
2011 IN-02 22 38 24 8 9999 8 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 45 36 10 6 3 0 0 81 9 714
2018 IN-01 47 33 9 6 5 1 0 81 11 266
2018 IN-02 43 37 9 10 1 0 0 79 12 68
2017 IN 48 35 9 5 2 0 0 84 7 816
2017 IN-01 51 34 9 4 2 0 0 85 6 569
2017 IN-02 41 40 7 9 3 0 0 81 12 75
2014 IN 44 41 8 5 2 0 0 85 7 834
2014 IN-01 42 45 7 4 2 0 0 87 6 233
2014 IN-02 35 50 8 4 4 0 0 85 8 52
2011 IN 45 39 9 4 2 1 0 85 6 1152
2011 IN-01 45 36 10 5 2 1 0 82 8 330
2011 IN-02 45 49 5 2 0 0 0 93 2 48

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 21 38 19 12 8 1 0 60 20 721
2018 IN-01 25 34 18 10 10 1 0 60 21 268
2018 IN-02 13 41 17 20 9 0 0 54 29 69
2017 IN 24 39 18 12 5 2 1 64 18 815
2017 IN-01 27 39 17 10 5 1 1 68 15 568
2017 IN-02 15 37 19 21 5 3 0 53 27 75
2014 IN 27 41 16 9 5 1 0 69 15 844
2014 IN-01 31 38 14 10 5 1 0 70 15 235
2014 IN-02 17 51 9 13 9 0 0 68 23 53
2011 IN 30 37 16 10 5 2 0 69 15 1153
2011 IN-01 34 32 16 11 5 2 0 67 16 330
2011 IN-02 23 58 12 6 0 0 0 81 6 48

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 7 16 24 24 21 2 5 49 25 713
2018 IN-01 9 14 25 24 21 3 5 48 25 267
2018 IN-02 9 19 40 21 9 1 1 30 29 68
2017 IN 4 11 30 25 23 2 4 52 17 814
2017 IN-01 4 10 27 25 25 2 5 55 16 567
2017 IN-02 7 17 45 19 12 0 0 31 24 75
2014 IN 4 14 30 28 19 1 4 49 19 831
2014 IN-01 3 13 31 27 23 0 3 52 16 233
2014 IN-02 4 21 38 29 4 2 2 34 26 52
2011 IN 4 12 30 25 23 1 5 52 16 1152
2011 IN-01 4 11 28 24 25 2 7 54 16 331
2011 IN-02 9 15 54 14 4 2 2 18 25 48

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 11 18 22 18 25 3 4 45 32 715
2018 IN-01 15 15 21 17 26 3 3 46 31 267
2018 IN-02 10 22 32 19 12 3 1 32 34 68
2017 IN 7 13 25 21 27 4 4 52 21 812
2017 IN-01 7 11 24 21 29 5 4 54 19 567
2017 IN-02 8 27 27 19 18 0 1 37 36 74
2014 IN 8 14 26 22 24 2 4 49 24 829
2014 IN-01 8 16 26 18 28 1 3 48 25 231
2014 IN-02 6 13 29 35 13 2 2 50 20 52
2011 IN 6 13 24 21 27 4 5 53 20 1153
2011 IN-01 7 13 19 22 30 4 5 57 22 331
2011 IN-02 13 15 32 23 13 2 2 38 29 48

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 10 16 21 19 20 5 10 45 30 713
2018 IN-01 9 14 17 21 22 6 10 51 28 266
2018 IN-02 18 22 25 21 9 4 1 31 42 68
2017 IN 6 13 23 20 22 6 11 51 22 814
2017 IN-01 5 10 22 20 24 7 12 54 19 568
2017 IN-02 11 25 32 17 12 0 3 30 37 75
2014 IN 6 14 23 22 20 6 10 49 24 833
2014 IN-01 6 15 15 22 25 7 12 57 25 233
2014 IN-02 10 21 31 17 17 0 4 36 32 52
2011 IN 6 12 20 18 25 8 12 53 22 1151
2011 IN-01 8 11 17 19 23 8 15 54 24 330
2011 IN-02 9 15 37 21 12 2 4 35 26 48

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 3 8 21 25 32 2 8 64 13 715
2018 IN-01 3 6 22 27 32 2 8 65 10 267
2018 IN-02 7 13 34 26 18 0 1 45 21 68
2017 IN 2 6 19 32 31 2 7 70 9 813
2017 IN-01 2 5 17 30 35 3 7 73 8 566
2017 IN-02 1 16 31 39 11 1 1 51 18 75
2014 IN 3 6 21 37 26 1 6 68 10 834
2014 IN-01 2 6 17 34 32 2 7 73 8 233
2014 IN-02 4 4 29 48 13 0 2 63 8 52
2011 IN 3 7 20 28 32 3 8 66 11 1152
2011 IN-01 4 6 15 27 35 3 10 71 12 330
2011 IN-02 0 10 40 31 17 0 2 49 10 48

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 7 14 22 20 29 2 7 54 22 713
2018 IN-01 7 11 21 21 31 2 7 57 19 267
2018 IN-02 12 29 31 15 10 3 0 26 42 68
2017 IN 5 10 21 23 31 3 8 60 16 814
2017 IN-01 3 8 20 23 34 3 8 64 13 567
2017 IN-02 13 23 32 19 11 0 3 30 37 75
2014 IN 5 12 23 25 27 1 7 57 18 831
2014 IN-01 4 6 22 24 33 1 9 64 11 232
2014 IN-02 8 23 25 27 17 0 0 44 31 52
2011 IN 3 7 20 23 32 3 12 65 12 1152
2011 IN-01 5 7 15 23 34 5 13 68 14 330
2011 IN-02 9 13 39 22 13 2 2 37 22 48

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 14 18 21 16 20 5 6 40 36 714
2018 IN-01 19 20 18 15 15 6 6 35 44 266
2018 IN-02 19 24 24 24 7 3 0 32 44 68
2017 IN 8 10 22 21 26 7 6 55 21 813
2017 IN-01 7 11 20 20 29 7 7 57 20 566
2017 IN-02 13 12 33 27 11 1 3 39 26 75
2014 IN 8 13 20 19 24 7 7 51 26 832
2014 IN-01 11 15 17 19 27 3 9 51 29 232
2014 IN-02 8 13 33 31 10 4 2 43 22 52
2011 IN 9 11 22 18 24 8 7 50 24 1151
2011 IN-01 11 10 23 15 26 8 7 48 25 330
2011 IN-02 4 20 34 22 18 0 2 40 25 48

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 11 19 24 18 18 4 6 40 33 715
2018 IN-01 14 18 19 20 18 5 4 42 36 267
2018 IN-02 12 26 37 18 4 1 1 23 39 68
2017 IN 7 12 25 20 25 4 7 50 22 815
2017 IN-01 7 12 22 20 27 4 7 54 21 568
2017 IN-02 12 17 37 17 13 0 3 32 30 75
2014 IN 7 13 29 20 18 4 7 44 23 832
2014 IN-01 8 13 25 21 24 3 7 49 23 233
2014 IN-02 6 25 29 27 12 2 0 39 31 52

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 31 25 13 13 14 3 2 58 28 719
2018 IN-01 31 25 11 11 18 3 1 58 30 268
2018 IN-02 20 35 14 19 12 0 0 55 30 69
2017 IN 34 28 12 12 8 3 1 66 21 817
2017 IN-01 37 27 12 11 9 3 2 67 20 569
2017 IN-02 20 33 13 22 9 1 1 54 32 76
2014 IN 34 28 15 11 7 4 1 65 20 839
2014 IN-01 38 27 15 9 8 2 0 67 18 235
2014 IN-02 27 25 19 21 8 0 0 52 29 52

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 34 38 10 10 4 2 2 75 15 723
2018 IN-01 37 37 7 11 6 1 0 75 17 268
2018 IN-02 23 48 12 12 6 0 0 71 17 69
2017 IN 39 38 9 7 3 2 1 80 11 817
2017 IN-01 42 36 9 6 3 2 1 81 9 569
2017 IN-02 26 43 9 17 4 0 0 70 21 76
2014 IN 37 39 12 7 2 1 1 77 10 839
2014 IN-01 38 44 10 5 2 0 0 83 7 234
2014 IN-02 26 36 21 13 4 0 0 62 17 53

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 19 32 25 8 6 6 4 56 16 723
2018 IN-01 19 32 23 8 10 5 3 56 19 268
2018 IN-02 17 43 20 7 10 1 0 62 18 69

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 33 29 18 7 6 7 1 67 14 724
2018 IN-01 35 30 14 8 7 7 0 69 16 269
2018 IN-02 26 22 28 12 7 4 1 51 20 69
2017 IN 35 30 15 4 5 8 4 73 10 819
2017 IN-01 38 26 14 4 5 9 4 74 10 571
2017 IN-02 28 33 16 5 11 5 3 66 17 76
2014 IN 36 30 15 4 4 10 2 74 8 844
2014 IN-01 40 31 12 4 3 8 1 79 8 236
2014 IN-02 32 34 21 8 0 4 2 70 8 53

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 30 33 17 10 7 4 0 65 17 725
2018 IN-01 30 32 14 10 11 3 0 64 21 269
2018 IN-02 25 35 17 16 4 3 0 61 21 69
2017 IN 34 35 14 7 5 4 1 73 12 817
2017 IN-01 37 33 13 7 5 5 1 74 13 569
2017 IN-02 29 33 20 7 9 3 0 64 16 76
2014 IN 33 36 15 7 2 6 1 74 10 844
2014 IN-01 38 35 13 8 3 3 0 75 11 236
2014 IN-02 19 49 25 4 0 0 4 71 4 53
2011 IN 35 32 14 8 4 5 1 72 13 1152
2011 IN-01 42 29 13 10 4 3 0 73 14 331
2011 IN-02 15 41 17 13 4 9 0 62 19 48

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 38 34 12 10 6 0 0 72 16 725
2018 IN-01 38 30 14 9 8 1 0 69 17 269
2018 IN-02 30 38 14 7 10 0 0 68 17 69
2017 IN 43 35 10 7 4 0 0 78 12 817
2017 IN-01 45 33 10 7 4 0 1 79 11 569
2017 IN-02 33 37 16 9 5 0 0 70 14 76
2014 IN 44 37 9 5 4 0 0 81 9 843
2014 IN-01 46 36 7 6 5 0 0 83 10 236
2014 IN-02 42 32 19 4 4 0 0 74 8 53
2011 IN 47 33 10 6 4 1 0 81 10 1150
2011 IN-01 56 26 9 6 3 0 0 81 10 331
2011 IN-02 38 40 11 9 2 0 0 78 11 48

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 12 21 23 15 11 10 7 41 32 719
2018 IN-01 12 18 20 15 15 13 7 38 38 266
2018 IN-02 9 24 26 24 15 3 0 33 39 68
2017 IN 19 24 20 12 9 8 8 51 25 817
2017 IN-01 20 25 18 11 9 8 9 54 24 571
2017 IN-02 13 25 21 20 16 4 1 40 38 76
2014 IN 20 27 18 12 7 7 8 56 22 842
2014 IN-01 23 31 17 7 9 7 6 61 19 236
2014 IN-02 6 30 21 30 6 2 6 39 39 53

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 26 33 15 12 9 4 2 62 23 722
2018 IN-01 28 34 13 12 11 2 0 63 24 268
2018 IN-02 20 43 13 13 10 0 0 64 23 69
2017 IN 30 35 11 10 6 5 3 70 18 818
2017 IN-01 32 34 10 10 7 5 3 72 18 570
2017 IN-02 25 37 13 16 5 4 0 64 22 76
2014 IN 32 32 13 9 7 5 2 69 16 844
2014 IN-01 35 29 13 8 9 6 0 68 18 235
2014 IN-02 38 26 15 13 8 0 0 64 21 53
2011 IN 30 34 10 9 8 6 2 70 19 1151
2011 IN-01 33 35 8 9 7 7 1 74 17 332
2011 IN-02 27 42 19 9 2 2 0 70 11 48

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 25 31 23 9 9 2 1 57 19 722
2018 IN-01 26 31 21 7 13 1 0 58 20 268
2018 IN-02 20 28 32 9 12 0 0 48 20 69

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 16 19 16 16 19 12 1 41 40 721
2018 IN-01 18 20 16 15 22 10 0 42 40 267
2018 IN-02 10 29 17 19 17 7 0 42 39 69
2017 IN 14 22 15 16 19 12 1 42 40 818
2017 IN-01 16 21 14 16 18 14 2 43 40 570
2017 IN-02 11 26 17 12 28 7 0 39 42 76
2014 IN 17 23 18 16 15 11 1 45 35 845
2014 IN-01 17 23 19 16 14 10 0 45 34 236
2014 IN-02 13 21 11 28 21 4 2 36 52 53
2011 IN 18 22 17 14 14 14 1 48 33 1147
2011 IN-01 22 20 18 11 11 15 2 51 27 331
2011 IN-02 17 24 17 21 15 6 0 44 39 48

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IN 21 79 722
2018 IN-01 24 76 267
2018 IN-02 23 77 69

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IN 34 128
2018 IN-01 37 57
2018 IN-02 43 14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 IN 68 142
2018 IN-01 74 62
2018 IN-02 47 15

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 IN 6 123
2018 IN-01 0 55
2018 IN-02 46 13

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IN 0 123
2018 IN-01 0 55
2018 IN-02 0 13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 IN 44 133

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 IN 46 135

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 IN 41 131

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 IN 30 128
2018 IN-01 30 56
2018 IN-02 38 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 IN 41 133

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 IN 23 128

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 IN 50 135
2018 IN-01 52 58
2018 IN-02 62 13

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 IN 31 127

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 IN 22 129
2018 IN-01 18 56
2018 IN-02 43 14

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 IN 27 127

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 IN 50 133

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 IN 33 129

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 IN 13 125

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IN 55 137
2018 IN-01 45 58
2018 IN-02 54 13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 IN 20 127

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 IN 7 123

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 IN 25 127

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 IN 12 124

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 IN 10 125
2018 IN-01 16 57
2018 IN-02 0 12

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 IN 23 123

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IN 10 122

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 IN 43 129
2018 IN-01 49 59
2018 IN-02 43 14

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 IN 16 115

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 IN 28 116

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 IN 16 112
2018 IN-01 12 49
2018 IN-02 38 13

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 IN 8 110

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 IN 15 110
2018 IN-01 12 49
2018 IN-02 42 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IN 5 110

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IN 0 109
2018 IN-01 0 48
2018 IN-02 0 12

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 IN 19 112

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 IN 19 111

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 IN 36 114

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 IN 5 109

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 IN 49 118

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 IN 6 109

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IN 59 122
2018 IN-01 63 51
2018 IN-02 53 15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IN 17 110

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 12 13 19 9 9 32 6 40 30 712
2018 IN-01 11 17 14 9 12 34 3 44 34 265
2018 IN-02 15 18 18 14 11 21 3 44 32 66
2017 IN 13 16 15 7 7 35 8 50 25 816
2017 IN-01 13 15 15 6 6 37 8 51 23 570
2017 IN-02 9 21 18 12 17 16 7 39 37 76
2014 IN 11 16 20 8 6 33 7 44 23 841
2014 IN-01 11 17 17 9 6 31 8 47 25 236
2014 IN-02 4 13 25 13 10 27 8 26 35 52

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 23 27 20 6 9 14 2 58 18 710
2018 IN-01 22 29 17 6 12 14 1 60 21 266
2018 IN-02 20 25 26 9 11 9 0 49 22 65
2017 IN 25 28 15 7 6 15 3 65 16 815
2017 IN-01 27 27 15 6 6 16 3 67 14 569
2017 IN-02 17 36 11 17 11 7 3 58 30 76
2014 IN 25 31 18 6 4 15 1 67 12 846
2014 IN-01 28 29 19 7 4 12 1 66 12 236
2014 IN-02 15 38 28 8 6 4 2 56 14 53
2011 IN 35 30 15 5 3 11 1 74 9 1149
2011 IN-01 40 29 14 4 2 10 1 77 7 330
2011 IN-02 25 33 22 9 2 9 0 63 12 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IN 10 90 720
2018 IN-01 12 88 267
2018 IN-02 9 91 69

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 IN 19 59

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 IN 91 67

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 IN 0 56

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 IN 26 58

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 IN 20 59

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 IN 24 58

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 IN 16 56

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 IN 16 56

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 IN 28 57

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 IN 18 56

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 IN 26 57

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 IN 0 55

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 IN 30 60

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 IN 41 59

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 IN 48 62

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 IN 12 57

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 IN 34 59

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 IN 11 57

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 IN 17 58

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 IN 11 56

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 IN 43 61

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 IN 10 48

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IN 0 46

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 IN 0 46

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 IN 26 47

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 IN 24 49

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 IN 46 50

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 IN 57 53

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 IN 0 46

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 IN 75 53

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 IN 17 48

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 13 13 19 5 6 38 6 46 19 709
2018 IN-01 13 13 17 7 8 37 4 45 26 265
2018 IN-02 15 17 18 3 8 33 6 53 18 66
2017 IN 14 15 18 2 4 40 7 55 12 812
2017 IN-01 14 13 17 2 3 43 8 55 11 566
2017 IN-02 13 26 25 5 7 20 4 52 16 76
2014 IN 12 14 21 3 3 40 6 49 12 840
2014 IN-01 11 15 21 3 4 39 6 48 14 236
2014 IN-02 10 13 29 6 4 33 6 38 16 52

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 26 27 16 5 6 18 2 66 13 709
2018 IN-01 27 29 13 6 9 16 1 67 18 266
2018 IN-02 21 29 20 5 8 17 2 61 15 66
2017 IN 29 27 15 3 3 20 3 72 8 813
2017 IN-01 31 25 15 3 3 21 2 73 8 567
2017 IN-02 24 37 18 7 4 8 3 68 12 76
2014 IN 26 30 15 4 2 20 2 73 7 843
2014 IN-01 25 35 19 3 3 14 1 70 7 236
2014 IN-02 28 34 17 4 2 13 2 73 7 53
2011 IN 39 29 13 3 2 13 1 80 6 1154
2011 IN-01 41 29 15 3 1 10 0 79 5 331
2011 IN-02 28 39 8 9 2 13 0 78 13 47
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 37 29 16 8 8 3 1 68 16 720
2018 IN-01 38 29 14 7 9 3 1 69 17 266
2018 IN-02 30 33 12 13 10 1 0 65 24 69
2017 IN 41 28 15 8 6 2 0 71 14 817
2017 IN-01 44 27 14 7 5 2 1 73 13 570
2017 IN-02 32 32 18 11 7 1 0 64 17 76

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 17 30 21 12 12 7 1 51 26 723
2018 IN-01 23 25 20 12 15 6 0 51 28 268
2018 IN-02 6 41 17 20 13 1 1 48 34 69
2017 IN 16 31 22 14 11 6 1 50 27 818
2017 IN-01 17 30 22 13 12 5 0 50 27 571
2017 IN-02 11 32 22 22 11 1 1 43 34 76

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 16 26 18 19 16 3 2 44 36 723
2018 IN-01 19 24 17 16 20 4 0 45 38 268
2018 IN-02 7 28 20 25 17 3 0 36 43 69
2017 IN 16 29 22 15 13 3 3 47 30 818
2017 IN-01 17 27 22 16 12 4 2 47 30 571
2017 IN-02 11 25 28 17 18 1 0 36 36 76

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 28 24 22 12 13 0 1 52 26 723
2018 IN-01 29 25 20 12 12 1 2 55 25 268
2018 IN-02 29 23 25 9 14 0 0 52 23 69
2017 IN 31 25 22 11 11 0 1 56 22 816
2017 IN-01 33 24 21 10 11 1 1 57 22 569
2017 IN-02 22 36 21 13 8 0 0 58 21 76

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 42 29 17 5 3 0 4 74 9 722
2018 IN-01 43 32 15 3 3 0 4 79 6 267
2018 IN-02 20 25 29 19 7 0 0 45 26 69
2017 IN 47 28 14 5 2 0 3 78 8 815
2017 IN-01 50 28 14 4 1 0 3 80 6 569
2017 IN-02 25 35 17 15 7 0 1 61 22 75

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 46 24 13 5 2 1 8 77 9 722
2018 IN-01 50 24 12 3 3 1 8 81 6 267
2018 IN-02 32 20 28 14 6 0 0 52 20 69
2017 IN 50 25 13 4 2 1 5 80 6 814
2017 IN-01 52 23 13 3 2 1 5 80 6 568
2017 IN-02 35 32 21 7 4 0 1 68 11 75

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 50 22 11 4 3 3 7 80 8 723
2018 IN-01 52 24 13 3 1 1 5 81 5 268
2018 IN-02 25 28 26 13 9 0 0 52 22 69
2017 IN 59 20 8 4 1 4 5 86 6 816
2017 IN-01 61 18 8 3 1 4 5 87 5 569
2017 IN-02 25 45 14 11 3 0 3 72 14 76

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 57 15 8 2 2 1 15 86 5 722
2018 IN-01 62 13 8 2 2 1 12 86 5 268
2018 IN-02 51 20 7 1 0 1 19 89 2 69
2017 IN 62 15 6 2 1 1 13 90 4 813
2017 IN-01 63 14 5 2 1 1 14 90 4 567
2017 IN-02 54 25 9 0 3 0 9 87 3 76

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 28 29 19 10 12 0 2 58 23 725
2018 IN-01 28 27 18 12 14 0 1 56 26 269
2018 IN-02 28 32 22 7 10 0 1 60 18 69
2017 IN 32 30 17 10 9 0 0 63 20 816
2017 IN-01 32 30 18 10 9 0 1 63 19 568
2017 IN-02 25 32 21 9 13 0 0 57 22 76

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 30 22 20 11 11 2 4 55 24 724
2018 IN-01 29 22 21 12 13 1 2 52 26 269
2018 IN-02 23 20 30 16 10 0 0 43 26 69
2017 IN 31 27 21 11 7 1 3 59 19 816
2017 IN-01 33 25 22 10 7 1 3 59 18 568
2017 IN-02 20 36 22 16 7 0 0 55 22 76

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 37 24 15 10 6 3 6 66 18 723
2018 IN-01 40 24 14 6 10 0 6 68 17 268
2018 IN-02 22 30 25 16 6 1 0 53 22 69
2017 IN 43 27 16 7 4 1 3 73 11 816
2017 IN-01 46 24 15 6 4 1 3 74 10 568
2017 IN-02 26 26 30 12 5 0 0 53 17 76

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 42 30 12 7 5 1 2 74 13 723
2018 IN-01 47 26 9 8 8 1 1 75 16 268
2018 IN-02 32 26 22 13 6 0 1 59 19 69
2017 IN 47 29 12 7 4 0 1 77 11 817
2017 IN-01 50 25 12 6 4 1 2 77 10 570
2017 IN-02 29 37 18 9 7 0 0 66 16 76

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 47 30 13 5 2 1 3 79 7 722
2018 IN-01 48 29 12 5 3 1 2 79 8 266
2018 IN-02 33 33 20 7 4 0 1 68 12 69
2017 IN 57 25 10 4 2 1 2 84 6 816
2017 IN-01 59 24 9 3 2 1 2 86 5 568
2017 IN-02 45 30 16 7 1 0 1 76 8 76

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 48 22 16 6 4 0 4 73 10 723
2018 IN-01 50 19 19 5 4 0 3 71 10 267
2018 IN-02 58 19 12 4 3 1 3 80 8 69
2017 IN 49 23 13 6 4 0 4 75 11 816
2017 IN-01 49 21 14 7 5 0 4 73 12 569
2017 IN-02 59 30 5 3 0 0 3 92 3 76

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 61 11 6 3 2 5 11 87 6 720
2018 IN-01 62 11 5 3 4 4 12 86 8 267
2018 IN-02 71 14 4 1 0 3 6 94 2 69

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 63 15 7 4 4 2 5 83 9 724
2018 IN-01 62 16 7 4 6 0 4 82 10 268
2018 IN-02 65 16 7 7 1 1 1 84 9 69
2017 IN 71 14 6 3 3 0 3 88 5 816
2017 IN-01 73 11 6 3 2 1 4 88 5 569
2017 IN-02 62 17 9 5 5 0 1 80 11 76

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 67 16 8 3 2 1 4 87 4 725
2018 IN-01 69 16 6 4 1 0 3 88 5 268
2018 IN-02 43 29 14 4 4 1 3 76 9 69
2017 IN 72 18 4 2 1 0 3 93 3 816
2017 IN-01 76 14 3 2 1 0 3 93 3 569
2017 IN-02 47 37 12 1 3 0 0 84 4 76

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 48 21 12 7 8 0 3 72 15 726
2018 IN-01 49 19 13 5 12 0 2 70 17 269
2018 IN-02 43 22 20 9 3 0 3 67 12 69
2017 IN 59 20 11 4 5 0 2 80 9 815
2017 IN-01 61 18 10 4 4 0 2 81 9 567
2017 IN-02 43 32 16 4 5 0 0 75 9 76

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 40 5 2 0 1 1 52 93 2 720
2018 IN-01 39 2 1 0 0 0 58 98 0 268
2018 IN-02 36 33 16 3 4 0 7 75 8 69
2017 IN 45 6 1 1 1 0 47 95 3 810
2017 IN-01 45 1 0 1 0 0 52 97 2 564
2017 IN-02 37 41 8 5 5 0 4 81 11 76

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 45 19 13 7 4 1 13 73 12 725
2018 IN-01 43 20 14 6 6 0 11 72 13 269
2018 IN-02 62 17 9 1 1 0 9 87 3 69
2017 IN 46 22 13 6 4 0 9 75 11 817
2017 IN-01 44 23 13 7 3 0 10 74 12 570
2017 IN-02 66 18 11 3 1 0 1 85 4 76

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 25 20 16 14 23 1 1 46 38 725
2018 IN-01 19 24 15 17 25 1 0 43 42 268
2018 IN-02 30 16 14 12 28 0 0 46 39 69
2017 IN 25 19 18 15 21 0 1 45 37 817
2017 IN-01 24 19 18 16 21 0 2 43 38 569
2017 IN-02 28 13 20 14 24 1 0 41 39 76

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 48 26 12 6 4 1 3 77 10 724
2018 IN-01 47 24 14 7 5 0 2 73 13 268
2018 IN-02 54 26 13 3 1 0 3 82 4 69
2017 IN 52 28 10 4 3 0 2 83 7 816
2017 IN-01 52 28 10 4 3 1 3 83 7 568
2017 IN-02 62 25 11 3 0 0 0 87 3 76

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 18 31 32 13 6 0 0 49 19 724
2018 IN-01 19 30 28 13 9 0 0 50 22 269
2018 IN-02 10 26 41 20 3 0 0 36 23 69
2017 IN 16 37 32 9 5 0 0 53 14 815
2017 IN-01 18 37 30 9 5 0 0 56 15 568
2017 IN-02 8 33 47 7 5 0 0 41 12 75

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 10 17 38 21 13 0 1 35 27 725
2018 IN-01 13 16 36 20 14 0 1 34 29 269
2018 IN-02 7 17 39 23 13 0 0 36 25 69
2017 IN 8 15 35 27 15 0 0 42 24 814
2017 IN-01 10 14 34 27 15 0 0 42 24 568
2017 IN-02 4 20 44 24 8 0 0 32 24 75
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 56 19 6 1 2 13 3 66 34 718
2018 IN-01 57 21 4 1 1 13 3 68 32 268
2018 IN-02 51 26 10 0 1 6 6 57 43 69
2017 IN 45 22 10 5 3 15 1 53 47 813
2017 IN-01 44 22 9 5 3 16 2 54 46 567
2017 IN-02 44 28 12 8 3 5 0 46 54 75

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IN 24 166
2018 IN-01 17 58
2018 IN-02 26 19
2017 IN 24 310
2017 IN-01 23 209
2017 IN-02 30 37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IN 40 166
2018 IN-01 36 61
2018 IN-02 53 17
2017 IN 38 310
2017 IN-01 34 209
2017 IN-02 54 37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IN 21 159
2018 IN-01 16 58
2018 IN-02 28 18
2017 IN 14 310
2017 IN-01 15 209
2017 IN-02 19 37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IN 33 170
2018 IN-01 33 63
2018 IN-02 35 17
2017 IN 43 310
2017 IN-01 46 209
2017 IN-02 35 37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IN 3 154
2018 IN-01 2 57
2018 IN-02 0 16
2017 IN 1 310
2017 IN-01 1 209
2017 IN-02 3 37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IN 23 161
2018 IN-01 26 61
2018 IN-02 22 18

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IN 39 164
2018 IN-01 43 61
2018 IN-02 50 18
2017 IN 32 310
2017 IN-01 34 209
2017 IN-02 30 37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IN 8 65 8 6 2 10 167
2018 IN-01 11 66 11 3 3 6 64
2018 IN-02 11 74 5 5 5 0 19
2017 IN 12 67 10 4 2 5 294
2017 IN-01 14 64 9 6 3 5 198
2017 IN-02 3 58 28 3 3 6 36

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IN 69 31 198
2018 IN-01 71 29 70
2018 IN-02 63 38 24

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 53 9 4 1 3 6 24 89 6 705
2018 IN-01 52 12 3 1 3 6 24 90 5 263
2018 IN-02 55 6 7 3 3 6 19 82 8 67

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 14 26 17 7 17 2 17 49 30 205
2018 IN-01 17 22 19 8 15 1 17 47 29 72
2018 IN-02 8 31 15 4 19 4 19 50 30 26
2017 IN 11 33 16 14 13 2 11 50 31 318
2017 IN-01 11 33 16 14 13 3 12 51 31 215
2017 IN-02 18 29 16 18 13 0 5 50 33 38

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IN 13 22 14 8 14 5 25 49 32 204
2018 IN-01 15 21 14 6 14 4 26 52 28 72
2018 IN-02 4 19 19 8 12 4 35 38 31 26
2017 IN 9 25 15 15 13 4 20 44 37 317
2017 IN-01 9 24 15 15 12 5 21 44 36 214
2017 IN-02 13 24 5 11 24 3 21 48 45 38
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