2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	43	39	8	7	3	0	0	82	10	90
2018	HS-03	41	43	5	5	6	0	0	83	11	11
2018	HS-06	46	46	4	0	4	0	0	92	4	22
2018	HS-07	42	47	0	0	11	0	0	89	11	13
2017	HS	50	28	13	8	2	0	0	77	10	114
2017	HS-04	83	0	13	3	0	0	0	83	3	10
2017	HS-05	49	32	19	0	0	0	0	81	0	10
2017	HS-06	45	43	4	2	6	0	0	88	8	49
2017	HS-07	12	41	0	41	6	0	0	53	47	15
2014	HS	46	46	5	2	1	0	0	92	3	106
2014	HS-02	60	36	5	0	0	0	0	95	0	11
2014	HS-06	42	54	2	2	0	0	0	96	2	46
2011	HS	50	34	10	4	1	0	0	84	6	446
2011	HS-02	42	39	5	10	0	4	0	85	10	17
2011	HS-03	36	36	17	7	4	0	0	72	11	100
2011	HS-04	62	29	4	5	0	0	0	91	5	23
2011	HS-05	60	29	7	2	0	1	1	91	2	101
2011	HS-06	51	43	0	6	0	0	0	94	6	48
2011	HS-07	52	33	5	5	5	0	0	85	10	17
2008	HS	47	40	10	2	1	0	0	87	3	356
2008	HS-03	32	41	20	5	1	1	0	74	6	98
2008	HS-04	47	50	0	0	3	0	0	97	3	17
2008	HS-05	45	42	10	1	1	0	0	87	3	131
2008	HS-06	69	27	3	0	0	0	0	97	0	31
2008	HS-07	38	62	0	0	0	0	0	100	0	10

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	29	42	8	16	5	0	71	21	89
2018	HS-03	24	46	13	5	11	0	71	17	11
2018	HS-06	21	42	8	20	8	0	63	29	22
2018	HS-07	36	47	6	0	11	0	83	11	13
2017	HS	30	31	15	12	12	0	61	24	114
2017	HS-04	55	29	6	3	7	0	83	10	10
2017	HS-05	14	63	23	0	0	0	77	0	10
2017	HS-06	31	29	20	10	8	2	60	19	49
2017	HS-07	0	15	15	41	29	0	15	71	15

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	70	24	2	1	3	0	94	4	89
2018	HS-03	41	48	5	0	6	0	89	6	11
2018	HS-06	71	25	0	4	0	0	96	4	22
2018	HS-07	67	28	6	0	0	0	94	0	13
2017	HS	67	26	4	4	0	0	92	4	112
2017	HS-04	83	17	0	0	0	0	100	0	10
2017	HS-05	53	47	0	0	0	0	100	0	10
2017	HS-06	72	26	2	0	0	0	98	0	47
2017	HS-07	35	35	6	24	0	0	70	24	15
2014	HS	80	18	2	0	0	0	98	0	107
2014	HS-02	95	5	0	0	0	0	100	0	11
2014	HS-06	85	13	2	0	0	0	98	0	46
2011	HS	66	27	5	1	0	0	93	2	446
2011	HS-02	81	9	10	0	0	0	90	0	17
2011	HS-03	51	36	10	4	0	0	86	4	99
2011	HS-04	76	15	9	0	0	0	91	0	23
2011	HS-05	68	28	2	1	0	1	97	1	101
2011	HS-06	84	14	2	0	0	0	98	0	48
2011	HS-07	57	33	5	5	0	0	90	5	17

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	59	31	3	4	1	1	91	5	89
2018	HS-03	59	36	0	5	0	0	95	5	11
2018	HS-06	38	58	0	0	4	0	96	4	22
2018	HS-07	78	11	0	11	0	0	89	11	13
2017	HS	53	36	5	4	2	0	89	6	112
2017	HS-04	83	10	3	4	0	0	93	4	10
2017	HS-05	51	49	0	0	0	0	100	0	10
2017	HS-06	47	38	9	6	0	0	85	6	47
2017	HS-07	15	62	6	6	12	0	77	18	15
2014	HS	67	27	1	2	3	0	94	4	106
2014	HS-02	65	35	0	0	0	0	100	0	11
2014	HS-06	66	32	0	0	2	0	98	2	46
2011	HS	57	31	7	2	1	0	89	4	447
2011	HS-02	43	38	5	10	4	0	81	14	17
2011	HS-03	46	38	11	2	4	0	84	6	100
2011	HS-04	62	33	0	5	0	0	95	5	23
2011	HS-05	65	29	5	1	0	0	94	1	100
2011	HS-06	67	27	4	2	0	0	94	2	48
2011	HS-07	75	10	5	10	0	0	85	10	17
2008	HS	56	37	5	1	0	0	93	2	357
2008	HS-03	39	44	15	2	0	0	83	2	98
2008	HS-04	57	40	0	0	3	0	97	3	17
2008	HS-05	53	42	4	0	1	0	95	1	131
2008	HS-06	79	21	0	0	0	0	100	0	31
2008	HS-07	60	40	0	0	0	0	100	0	10

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	44	31	11	7	7	0	76	14	90
2018	HS-03	36	28	24	0	11	0	64	11	11
2018	HS-06	38	34	8	16	4	0	71	20	22
2018	HS-07	47	42	0	6	6	0	89	11	13
2017	HS	56	19	6	6	11	0	76	18	113
2017	HS-05	88	7	0	5	0	0	95	5	10
2017	HS-06	33	41	8	10	8	0	73	18	49
2017	HS-07	15	39	6	18	23	0	53	41	15
2014	HS	42	36	11	6	4	1	79	11	107
2014	HS-02	60	30	5	5	0	0	90	5	11
2014	HS-06	36	41	15	6	0	2	78	6	46
2011	HS	35	40	16	5	2	1	76	8	446
2011	HS-02	39	48	0	10	4	0	87	13	17
2011	HS-03	32	34	24	3	6	1	67	9	100
2011	HS-04	41	43	11	5	0	0	84	5	23
2011	HS-05	35	43	13	4	3	3	80	7	101
2011	HS-06	39	44	11	6	0	0	83	6	47
2011	HS-07	42	33	5	15	5	0	75	20	17

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	49	26	14	6	5	0	75	12	90
2018	HS-03	54	10	24	5	6	0	64	11	11
2018	HS-06	42	29	20	4	4	0	71	8	22
2018	HS-07	53	36	0	0	11	0	89	11	13
2017	HS	54	20	9	7	11	0	74	17	112
2017	HS-05	88	7	5	0	0	0	95	0	10
2017	HS-06	31	44	8	8	8	0	75	17	48
2017	HS-07	9	39	12	23	18	0	47	41	15
2014	HS	42	39	7	8	4	0	81	12	107
2014	HS-02	65	25	10	0	0	0	90	0	11
2014	HS-06	32	53	4	9	2	0	84	11	46
2011	HS	34	41	17	5	2	1	76	7	444
2011	HS-02	34	43	10	5	9	0	77	13	17
2011	HS-03	31	38	23	5	3	0	69	8	100
2011	HS-04	37	46	11	5	0	0	84	5	23
2011	HS-05	39	43	8	6	2	2	84	8	99
2011	HS-06	37	44	13	6	0	0	81	6	47
2011	HS-07	42	33	5	10	10	0	75	20	17
2008	HS	38	38	15	5	4	1	77	9	356
2008	HS-03	32	35	21	8	2	2	69	10	98
2008	HS-04	67	20	7	3	3	0	87	7	17
2008	HS-05	33	51	13	1	1	0	84	3	131
2008	HS-06	52	30	10	3	3	0	83	7	31
2008	HS-07	46	6	29	13	6	0	52	19	10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	42	24	16	12	7	0	0	66	18	90
2018	HS-03	49	5	28	11	6	0	0	54	18	11
2018	HS-06	38	17	4	21	20	0	0	54	41	22
2018	HS-07	72	17	6	0	6	0	0	89	6	13
2017	HS	43	19	12	7	10	7	2	68	19	112
2017	HS-04	61	0	6	3	4	26	0	82	9	10
2017	HS-05	65	23	5	7	0	0	0	88	7	10
2017	HS-06	21	33	21	13	6	0	6	58	20	48
2017	HS-07	18	18	12	6	23	24	0	46	38	15
2014	HS	44	28	12	5	4	6	1	76	10	106
2014	HS-02	47	22	30	0	0	0	0	70	0	11
2014	HS-06	40	35	11	8	2	4	0	78	11	46
2011	HS	36	29	15	7	5	7	2	71	12	447
2011	HS-02	19	29	27	15	5	5	0	51	20	17
2011	HS-03	37	22	20	8	7	7	0	63	16	100
2011	HS-04	46	38	4	4	5	4	0	87	9	23
2011	HS-05	36	34	9	7	5	6	3	77	13	101
2011	HS-06	37	27	17	6	4	6	2	70	11	47
2011	HS-07	45	30	10	0	15	0	0	75	15	17
2008	HS	35	29	16	7	5	6	2	70	13	354
2008	HS-03	29	30	23	13	2	3	1	61	15	98
2008	HS-04	47	40	10	0	3	0	0	87	3	17
2008	HS-05	37	34	12	4	2	9	2	81	6	130
2008	HS-06	42	19	17	7	7	3	5	67	15	31
2008	HS-07	52	13	22	6	6	0	0	65	13	10

Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	44	36	5	9	5	1	0	81	14	91
2018	HS-03	36	41	0	23	0	0	0	77	23	11
2018	HS-06	28	48	4	4	12	4	0	79	17	23
2018	HS-07	67	11	11	0	11	0	0	78	11	13
2017	HS	48	20	13	7	11	1	1	69	18	112
2017	HS-05	51	23	26	0	0	0	0	74	0	10
2017	HS-06	25	31	15	17	10	2	0	57	28	48
2017	HS-07	24	15	15	12	35	0	0	39	47	15
2014	HS	44	29	10	7	9	1	0	74	17	107
2014	HS-02	72	10	0	13	5	0	0	82	18	11
2014	HS-06	32	34	15	11	8	0	0	65	20	46
2011	HS	34	37	15	8	3	2	1	73	11	447
2011	HS-02	49	20	15	11	5	0	0	69	16	16
2011	HS-03	30	35	13	11	6	3	3	69	18	100
2011	HS-04	49	37	10	4	0	0	0	86	4	23
2011	HS-05	36	36	20	6	3	0	0	72	8	101
2011	HS-06	24	47	10	12	2	4	0	74	15	48
2011	HS-07	50	20	5	20	5	0	0	70	25	17
2008	HS	38	34	16	4	7	2	0	73	11	354
2008	HS-03	27	35	26	7	4	1	0	63	11	96
2008	HS-04	26	44	27	0	3	0	0	70	3	17
2008	HS-05	36	42	15	2	4	1	0	79	6	130
2008	HS-06	58	11	14	3	10	3	0	72	14	31
2008	HS-07	47	40	0	0	13	0	0	87	13	10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	49	29	9	7	5	0	0	78	13	91
2018	HS-03	43	28	18	6	5	0	0	70	11	11
2018	HS-06	28	40	8	20	4	0	0	68	24	23
2018	HS-07	72	11	6	0	11	0	0	83	11	13
2017	HS	41	26	12	7	9	0	4	70	17	112
2017	HS-05	47	47	5	2	0	0	0	93	2	10
2017	HS-06	31	33	8	15	13	0	0	65	27	48
2017	HS-07	3	39	23	12	23	0	0	41	35	15
2014	HS	37	38	5	12	9	0	0	75	20	107
2014	HS-02	72	10	0	5	13	0	0	82	18	11
2014	HS-06	19	51	8	13	8	0	0	70	22	46
2011	HS	34	41	12	8	4	1	1	76	12	447
2011	HS-02	39	52	0	9	0	0	0	91	9	17
2011	HS-03	29	41	13	7	8	2	0	72	15	100
2011	HS-04	49	37	5	9	0	0	0	86	9	23
2011	HS-05	42	41	8	4	4	0	1	84	8	101
2011	HS-06	20	39	12	25	4	0	0	59	29	48
2011	HS-07	50	15	10	15	10	0	0	65	25	17
2008	HS	39	37	12	5	7	0	0	76	13	355
2008	HS-03	31	37	18	10	4	0	0	68	14	96
2008	HS-04	63	13	10	10	3	0	0	77	13	17
2008	HS-05	37	45	12	1	4	0	1	83	5	131
2008	HS-06	37	32	14	7	10	0	0	69	17	31
2008	HS-07	46	41	0	0	13	0	0	87	13	10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	57	23	8	7	5	0	0	80	12	90
2018	HS-03	36	30	18	11	5	0	0	65	17	11
2018	HS-06	20	56	12	8	4	0	0	76	12	23
2018	HS-07	78	11	0	6	6	0	0	89	11	13
2017	HS	43	22	18	5	11	1	0	65	16	113
2017	HS-04	87	3	3	3	4	0	0	90	7	10
2017	HS-05	51	37	12	0	0	0	0	88	0	10
2017	HS-06	31	22	16	6	18	4	2	57	26	49
2017	HS-07	28	12	22	6	31	0	0	41	37	14
2014	HS	48	30	8	6	8	0	0	78	14	107
2014	HS-02	77	18	0	0	5	0	0	95	5	11
2014	HS-06	32	32	13	16	8	0	0	63	24	46

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	29	32	11	7	8	11	2	70	17	89
2018	HS-03	26	11	19	18	0	26	0	50	24	10
2018	HS-06	28	52	4	0	12	4	0	83	13	23
2018	HS-07	29	47	6	0	12	6	0	81	12	12
2017	HS	31	27	8	8	16	5	4	64	27	113
2017	HS-04	3	39	3	26	4	26	0	56	40	10
2017	HS-05	65	30	5	0	0	0	0	95	0	10
2017	HS-06	37	29	8	10	14	2	0	67	25	49
2017	HS-07	3	26	12	6	23	6	24	42	42	15
2014	HS	37	30	11	8	7	7	0	72	16	107
2014	HS-02	77	5	0	0	5	13	0	94	6	11
2014	HS-06	34	41	11	6	6	2	0	76	13	46
2011	HS	22	34	20	8	7	8	1	62	16	445
2011	HS-02	34	43	10	5	9	0	0	77	13	17
2011	HS-03	14	37	20	12	7	11	0	57	21	99
2011	HS-04	32	43	14	4	4	4	0	78	8	23
2011	HS-05	22	32	24	4	3	13	2	64	8	101
2011	HS-06	36	23	16	10	12	0	2	60	23	48
2011	HS-07	50	5	15	15	15	0	0	55	30	17

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	23	33	16	8	12	5	2	60	22	88
2018	HS-03	26	5	39	18	5	7	0	34	25	10
2018	HS-06	16	48	16	8	12	0	0	64	20	23
2018	HS-07	23	53	0	0	18	6	0	81	19	12
2017	HS	35	29	5	11	11	6	4	70	25	113
2017	HS-04	29	6	6	29	4	26	0	47	44	10
2017	HS-05	65	30	0	5	0	0	0	95	5	10
2017	HS-06	24	37	12	14	8	4	0	64	23	49
2017	HS-07	3	38	0	6	23	6	24	58	42	15
2014	HS	35	28	11	14	9	3	0	65	24	107
2014	HS-02	72	5	5	13	5	0	0	77	18	11
2014	HS-06	30	39	8	13	8	2	0	70	22	46
2011	HS	25	30	21	11	8	4	1	57	20	445
2011	HS-02	44	18	10	10	18	0	0	62	28	17
2011	HS-03	15	32	22	14	11	6	1	50	27	99
2011	HS-04	27	42	4	23	4	0	0	70	27	23
2011	HS-05	27	30	25	5	5	9	0	62	11	101
2011	HS-06	26	35	14	16	8	0	0	61	25	48
2011	HS-07	55	5	5	15	20	0	0	60	35	17
2008	HS	22	36	19	9	8	5	1	62	18	356
2008	HS-03	21	30	23	9	10	6	2	56	20	97
2008	HS-04	23	47	20	7	3	0	0	70	10	17
2008	HS-05	18	38	21	13	1	9	0	61	16	132
2008	HS-06	29	40	14	8	7	3	0	71	15	31
2008	HS-07	46	13	0	13	29	0	0	59	41	10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	19	30	21	10	12	7	0	53	24	88
2018	HS-03	7	25	25	32	5	7	0	34	40	10
2018	HS-06	20	28	40	8	4	0	0	48	12	23
2018	HS-07	18	47	12	0	18	6	0	69	19	12
2017	HS	26	31	7	13	13	11	0	63	29	111
2017	HS-05	47	47	2	5	0	0	0	93	5	10
2017	HS-06	20	31	16	18	8	6	0	54	28	49
2017	HS-07	3	26	6	6	29	30	0	42	50	15
2014	HS	28	24	17	16	13	2	0	52	30	107
2014	HS-02	72	5	5	0	18	0	0	77	18	11
2014	HS-06	19	38	11	24	8	0	0	57	32	46
2011	HS	15	35	26	9	6	10	1	55	16	444
2011	HS-02	15	53	10	19	4	0	0	67	23	17
2011	HS-03	10	32	25	13	7	14	0	48	23	98
2011	HS-04	29	27	26	14	4	0	0	56	18	23
2011	HS-05	12	41	27	4	4	11	1	61	8	101
2011	HS-06	16	43	14	10	8	7	0	64	20	48
2011	HS-07	29	45	0	16	10	0	0	74	26	16
2008	HS	15	32	25	11	9	7	1	52	21	354
2008	HS-03	14	25	33	9	11	9	1	42	22	96
2008	HS-04	10	50	27	7	3	0	3	62	10	17
2008	HS-05	16	32	29	11	3	9	1	53	16	130
2008	HS-06	21	31	21	14	8	7	0	55	23	31
2008	HS-07	25	27	6	6	35	0	0	52	41	10

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	15	38	11	9	18	9	0	58	30	87
2018	HS-03	0	51	18	26	5	0	0	51	32	10
2018	HS-06	16	32	16	8	28	0	0	48	36	23
2018	HS-07	23	47	0	6	18	6	0	75	25	12
2017	HS	19	33	11	9	19	9	0	57	31	114
2017	HS-04	3	35	3	3	29	26	0	52	44	10
2017	HS-05	28	56	7	9	0	0	0	84	9	10
2017	HS-06	20	18	20	16	22	2	0	40	40	49
2017	HS-07	3	21	12	6	29	30	0	33	50	15
2014	HS	23	29	16	18	12	3	0	53	31	106
2014	HS-02	47	30	5	18	0	0	0	77	18	11
2014	HS-06	15	36	11	26	11	2	0	52	37	46
2011	HS	20	38	16	13	8	4	0	61	22	442
2011	HS-02	31	35	10	15	9	0	0	65	24	16
2011	HS-03	18	34	15	20	8	5	0	54	30	97
2011	HS-04	30	34	17	9	11	0	0	63	20	22
2011	HS-05	22	42	17	7	6	5	0	67	14	101
2011	HS-06	16	28	12	27	12	4	0	46	41	48
2011	HS-07	29	29	0	10	31	0	0	58	42	16
2008	HS	18	40	16	14	8	4	0	61	23	356
2008	HS-03	14	33	26	13	5	8	1	52	20	97
2008	HS-04	7	47	33	10	3	0	0	53	13	17
2008	HS-05	25	43	13	13	3	3	1	71	16	131
2008	HS-06	15	47	7	15	17	0	0	61	32	31
2008	HS-07	25	27	0	26	22	0	0	52	48	10

Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	32	32	14	12	10	0	0	64	22	89
2018	HS-03	30	41	13	5	11	0	0	71	17	11
2018	HS-06	25	38	13	12	13	0	0	63	25	22
2018	HS-07	27	50	18	0	6	0	0	77	6	12
2017	HS	28	31	16	12	13	0	0	59	25	114
2017	HS-04	26	55	3	10	7	0	0	80	17	10
2017	HS-05	32	37	26	5	0	0	0	70	5	10
2017	HS-06	24	33	14	10	18	0	0	57	29	49
2017	HS-07	0	15	33	35	18	0	0	15	53	15
2014	HS	31	37	9	13	8	2	0	69	22	107
2014	HS-02	42	35	5	5	0	13	0	88	6	11
2014	HS-06	23	40	11	21	5	0	0	63	26	46
2011	HS	23	35	23	9	8	1	0	59	18	448
2011	HS-02	44	33	15	5	4	0	0	77	9	17
2011	HS-03	16	33	25	11	14	1	0	49	25	100
2011	HS-04	27	41	26	0	5	0	0	69	5	23
2011	HS-05	26	32	24	7	7	1	2	60	15	101
2011	HS-06	16	45	14	14	10	0	0	61	25	48
2011	HS-07	41	35	10	5	10	0	0	75	15	17

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	36	50	7	6	1	0	86	7	90
2018	HS-03	24	58	6	6	5	0	82	11	11
2018	HS-06	42	58	0	0	0	0	100	0	22
2018	HS-07	25	69	6	0	0	0	94	0	13
2017	HS	51	19	15	6	5	4	73	11	114
2017	HS-04	83	6	3	3	4	0	90	7	10
2017	HS-05	65	5	26	5	0	0	70	5	10
2017	HS-06	39	41	12	2	6	0	80	8	49
2017	HS-07	6	21	15	23	12	24	35	46	15

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	15	31	18	18	11	6	0	49	31	88
2018	HS-03	5	36	11	17	6	24	0	55	30	11
2018	HS-06	12	28	32	12	16	0	0	40	28	23
2018	HS-07	25	25	17	6	22	6	0	53	29	13
2017	HS	10	12	18	21	27	11	0	25	55	114
2017	HS-04	26	0	10	32	4	29	0	36	50	10
2017	HS-05	0	28	30	42	0	0	0	28	42	10
2017	HS-06	6	18	16	16	39	4	0	26	57	49
2017	HS-07	6	12	6	18	53	6	0	19	75	15
2014	HS	16	20	17	16	20	10	1	40	41	107
2014	HS-02	17	23	17	5	13	25	0	53	24	11
2014	HS-06	4	17	22	32	17	8	0	23	53	46

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	47	29	6	11	6	1	0	76	17	91
2018	HS-03	30	30	24	11	5	0	0	59	17	11
2018	HS-06	20	52	8	4	16	0	0	72	20	23
2018	HS-07	72	11	0	6	11	0	0	83	17	13
2017	HS	51	18	15	8	7	0	0	69	16	112
2017	HS-05	47	28	26	0	0	0	0	74	0	10
2017	HS-06	29	31	17	10	10	2	0	62	21	48
2017	HS-07	24	23	12	23	18	0	0	47	41	15
2014	HS	43	32	12	5	8	0	0	75	13	107
2014	HS-02	72	23	0	0	5	0	0	95	5	11
2014	HS-06	30	40	15	7	8	0	0	70	16	46
2011	HS	32	39	17	8	3	0	1	71	12	446
2011	HS-02	49	28	10	13	0	0	0	77	13	17
2011	HS-03	33	30	22	10	6	0	0	62	16	99
2011	HS-04	44	47	4	5	0	0	0	91	5	22
2011	HS-05	31	46	14	5	3	0	2	79	7	101
2011	HS-06	16	43	23	12	6	0	0	59	19	48
2011	HS-07	50	30	15	5	0	0	0	80	5	17
2008	HS	38	37	11	6	8	0	0	75	14	357
2008	HS-03	31	36	17	10	6	0	0	67	16	97
2008	HS-04	50	24	10	10	7	0	0	73	17	17
2008	HS-05	36	45	13	3	2	0	0	82	5	132
2008	HS-06	43	32	7	8	10	0	0	75	18	31
2008	HS-07	47	40	0	0	13	0	0	87	13	10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	33	38	6	16	4	2	72	21	90
2018	HS-03	23	30	18	29	0	0	53	29	11
2018	HS-06	46	42	12	0	0	0	88	0	22
2018	HS-07	42	42	6	11	0	0	83	11	13
2017	HS	24	48	10	11	7	0	72	18	114
2017	HS-04	3	90	0	3	4	0	93	7	10
2017	HS-05	9	44	28	0	19	0	53	19	10
2017	HS-06	39	45	8	6	2	0	84	8	49
2017	HS-07	30	26	9	23	12	0	56	35	15
2014	HS	33	42	8	10	4	3	77	14	106
2014	HS-02	47	23	13	0	13	5	74	13	11
2014	HS-06	46	40	4	9	0	0	87	9	46
2011	HS	39	40	10	6	2	3	81	9	448
2011	HS-02	18	38	20	0	15	10	62	16	17
2011	HS-03	30	47	13	6	2	1	78	8	100
2011	HS-04	45	45	0	5	0	5	95	5	23
2011	HS-05	46	37	8	7	2	0	83	9	101
2011	HS-06	46	35	4	8	2	4	85	11	48
2011	HS-07	46	30	10	10	5	0	75	15	17
2008	HS	39	36	10	12	4	0	74	16	354
2008	HS-03	33	40	13	12	2	0	73	14	98
2008	HS-04	7	60	20	10	3	0	67	13	17
2008	HS-05	47	34	11	7	1	1	81	8	131
2008	HS-06	50	25	3	18	3	0	75	22	31
2008	HS-07	6	60	12	22	0	0	66	22	10

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	49	39	8	2	2	0	0	88	4	90
2018	HS-03	49	46	5	0	0	0	0	95	0	11
2018	HS-06	46	46	0	8	0	0	0	92	8	22
2018	HS-07	47	53	0	0	0	0	0	100	0	13
2017	HS	57	25	9	9	1	0	0	82	10	110
2017	HS-05	53	28	0	19	0	0	0	81	19	10
2017	HS-06	42	46	6	4	0	0	2	89	4	48
2017	HS-07	41	24	12	24	0	0	0	64	24	15
2014	HS	61	34	3	1	2	0	0	95	2	107
2014	HS-02	77	18	5	0	0	0	0	95	0	11
2014	HS-06	56	42	0	0	2	0	0	98	2	46
2011	HS	53	31	11	4	2	0	0	84	5	444
2011	HS-02	63	16	15	0	5	0	0	80	5	16
2011	HS-03	42	28	18	8	4	1	0	70	12	98
2011	HS-04	55	29	8	9	0	0	0	84	9	23
2011	HS-05	55	38	5	2	0	0	1	94	2	101
2011	HS-06	65	31	2	2	0	0	0	96	2	48
2011	HS-07	77	13	10	0	0	0	0	90	0	17
2008	HS	50	35	10	3	2	0	0	86	5	355
2008	HS-03	36	38	17	6	2	0	1	75	8	98
2008	HS-04	60	34	7	0	0	0	0	93	0	17
2008	HS-05	46	38	13	2	2	0	0	84	3	130
2008	HS-06	62	31	3	3	0	0	0	93	3	31
2008	HS-07	81	13	6	0	0	0	0	94	0	10

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	52	38	4	3	2	0	0	90	5	89
2018	HS-03	47	23	24	5	0	0	0	70	5	11
2018	HS-06	46	38	4	12	0	0	0	84	12	22
2018	HS-07	58	42	0	0	0	0	0	100	0	13
2017	HS	61	25	1	11	2	0	0	86	13	110
2017	HS-05	53	28	0	19	0	0	0	81	19	10
2017	HS-06	75	21	0	2	2	0	0	96	4	48
2017	HS-07	41	21	3	30	6	0	0	61	36	15
2014	HS	66	31	0	1	2	0	0	97	3	106
2014	HS-02	85	15	0	0	0	0	0	100	0	11
2014	HS-06	74	26	0	0	0	0	0	100	0	45
2011	HS	58	27	7	4	3	0	1	86	7	448
2011	HS-02	67	28	0	0	5	0	0	95	5	17
2011	HS-03	42	33	11	7	8	0	0	75	14	100
2011	HS-04	45	46	0	9	0	0	0	91	9	23
2011	HS-05	66	25	6	3	1	0	0	91	4	101
2011	HS-06	84	14	0	2	0	0	0	98	2	48
2011	HS-07	80	20	0	0	0	0	0	100	0	17
2008	HS	62	25	7	3	3	0	0	88	5	355
2008	HS-03	49	30	13	5	2	1	0	80	7	98
2008	HS-04	77	23	0	0	0	0	0	100	0	17
2008	HS-05	57	29	9	3	2	1	0	86	5	133
2008	HS-06	90	7	0	0	3	0	0	97	3	31
2008	HS-07	38	40	6	16	0	0	0	78	16	10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	22	27	18	16	12	4	1	52	30	88
2018	HS-03	6	52	18	5	13	0	6	62	19	11
2018	HS-06	16	36	28	16	4	0	0	52	20	23
2018	HS-07	42	22	0	6	31	0	0	64	36	13
2017	HS	17	45	12	16	6	2	2	65	23	113
2017	HS-05	32	42	7	19	0	0	0	74	19	10
2017	HS-06	16	31	24	8	8	4	8	53	19	49
2017	HS-07	9	32	12	36	12	0	0	41	47	15
2014	HS	30	23	16	18	9	3	2	55	28	106
2014	HS-02	35	15	25	0	13	13	0	57	14	11
2014	HS-06	17	37	21	15	8	0	2	55	24	46
2011	HS	26	35	18	9	7	3	3	64	17	445
2011	HS-02	14	20	22	10	24	0	10	38	38	17
2011	HS-03	15	36	27	8	5	5	5	56	14	100
2011	HS-04	26	57	8	9	0	0	0	83	9	22
2011	HS-05	34	35	16	7	3	5	1	73	10	101
2011	HS-06	22	30	14	16	16	0	0	53	33	48
2011	HS-07	45	30	10	0	15	0	0	75	15	17
2008	HS	20	43	15	12	7	2	1	65	19	355
2008	HS-03	15	35	21	14	7	6	2	54	23	97
2008	HS-04	7	57	13	17	7	0	0	63	23	17
2008	HS-05	26	41	19	8	4	1	0	68	13	132
2008	HS-06	18	54	10	10	7	0	0	73	17	31
2008	HS-07	0	65	0	35	0	0	0	65	35	10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	13	21	21	15	13	4	12	41	34	89
2018	HS-03	6	10	41	18	18	0	6	18	38	11
2018	HS-06	0	12	28	16	12	0	32	18	41	23
2018	HS-07	36	31	6	6	17	6	0	71	23	13
2017	HS	11	18	20	8	25	4	13	35	40	113
2017	HS-05	5	37	35	0	19	0	5	44	20	10
2017	HS-06	4	8	16	2	22	2	45	23	46	49
2017	HS-07	0	12	9	32	47	0	0	12	79	15
2014	HS	15	12	16	8	27	1	21	34	45	107
2014	HS-02	25	18	25	5	13	0	14	50	21	11
2014	HS-06	6	6	11	15	30	2	30	19	66	46
2011	HS	9	22	17	13	15	5	18	41	37	448
2011	HS-02	15	34	5	12	19	0	15	57	37	17
2011	HS-03	9	24	16	21	16	6	7	38	43	100
2011	HS-04	8	48	12	10	9	0	14	64	21	23
2011	HS-05	12	14	21	11	10	5	27	38	31	101
2011	HS-06	2	10	6	10	29	8	35	21	68	48
2011	HS-07	10	10	36	10	34	0	0	20	44	17
2008	HS	11	20	15	13	21	3	17	38	42	355
2008	HS-03	19	26	17	21	9	5	3	49	33	98
2008	HS-04	17	13	34	3	23	3	7	33	30	17
2008	HS-05	8	24	21	11	11	5	19	43	29	132
2008	HS-06	3	7	5	4	39	0	42	18	74	31
2008	HS-07	6	6	0	36	51	0	0	13	87	10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	30	45	10	11	4	0	0	75	14	89
2018	HS-03	30	28	6	23	13	0	0	58	36	11
2018	HS-06	4	46	41	4	4	0	0	50	8	22
2018	HS-07	61	28	0	6	6	0	0	89	11	13
2017	HS	33	35	11	7	13	0	0	68	21	112
2017	HS-04	58	35	3	0	4	0	0	93	4	10
2017	HS-05	28	47	19	2	5	0	0	74	7	10
2017	HS-06	19	45	6	15	15	0	0	64	30	47
2017	HS-07	41	29	0	12	18	0	0	71	29	15
2014	HS	19	45	7	18	9	0	2	66	27	107
2014	HS-02	55	18	10	13	5	0	0	72	18	11
2014	HS-06	6	49	11	26	8	0	0	55	35	46
2011	HS	25	33	19	13	6	1	3	60	20	444
2011	HS-02	20	39	5	19	19	0	0	58	37	17
2011	HS-03	16	34	19	19	8	1	4	52	28	99
2011	HS-04	38	41	16	5	0	0	0	79	5	22
2011	HS-05	25	35	16	13	4	4	2	65	18	101
2011	HS-06	20	32	23	21	4	0	0	53	25	48
2011	HS-07	55	25	0	5	15	0	0	80	20	17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	33	37	14	9	7	71	16	89
2018	HS-03	24	46	11	0	18	71	18	11
2018	HS-06	21	46	25	0	8	67	8	22
2018	HS-07	67	17	11	0	6	83	6	13
2017	HS	41	19	23	8	9	61	17	112
2017	HS-04	83	3	10	0	4	87	4	10
2017	HS-05	51	23	19	7	0	74	7	10
2017	HS-06	26	36	11	17	11	62	28	47
2017	HS-07	12	21	53	9	6	32	15	15
2014	HS	23	45	14	9	8	69	17	107
2014	HS-02	35	38	10	13	5	72	18	11
2014	HS-06	17	49	20	8	6	65	15	46

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	28	46	14	10	2	0	0	74	12	89
2018	HS-03	36	30	18	17	0	0	0	65	17	11
2018	HS-06	17	67	12	0	4	0	0	84	4	22
2018	HS-07	36	58	6	0	0	0	0	94	0	13
2017	HS	43	25	12	10	10	0	0	68	20	112
2017	HS-04	58	32	6	0	4	0	0	90	4	10
2017	HS-05	51	23	23	2	0	0	0	74	2	10
2017	HS-06	36	45	9	2	9	0	0	81	11	47
2017	HS-07	0	23	18	47	12	0	0	23	59	15
2014	HS	25	55	10	7	3	0	0	80	10	107
2014	HS-02	35	43	17	5	0	0	0	77	5	11
2014	HS-06	30	53	11	7	0	0	0	82	7	46
2011	HS	36	43	12	6	2	1	1	80	8	446
2011	HS-02	39	23	10	19	0	0	10	68	21	17
2011	HS-03	30	47	13	8	3	0	0	77	11	100
2011	HS-04	52	39	9	0	0	0	0	91	0	23
2011	HS-05	34	48	10	4	1	2	1	85	5	101
2011	HS-06	50	36	4	8	2	0	0	85	11	47
2011	HS-07	45	45	5	0	5	0	0	90	5	17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	20	39	21	11	5	2	1	62	17	90
2018	HS-03	6	70	0	11	6	0	6	81	19	11
2018	HS-06	8	40	48	0	4	0	0	48	4	23
2018	HS-07	47	17	0	6	11	20	0	79	21	13
2017	HS	25	28	11	15	11	9	1	59	29	113
2017	HS-05	65	9	2	5	0	19	0	91	6	10
2017	HS-06	20	29	20	14	10	4	2	52	26	49
2017	HS-07	0	26	15	18	41	0	0	26	59	15

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	37	32	20	5	7	0	0	68	12	90
2018	HS-03	42	23	23	6	5	0	0	65	11	11
2018	HS-06	38	46	4	8	4	0	0	83	13	22
2018	HS-07	36	53	0	11	0	0	0	89	11	13
2017	HS	49	21	14	6	10	0	1	70	16	110
2017	HS-05	51	23	21	5	0	0	0	74	5	10
2017	HS-06	33	35	15	4	13	0	0	69	17	48
2017	HS-07	30	38	9	0	18	0	6	72	19	15
2014	HS	44	31	13	7	5	0	0	75	12	107
2014	HS-02	40	42	0	18	0	0	0	82	18	11
2014	HS-06	32	43	13	11	2	0	0	75	13	46
2011	HS	34	37	14	5	5	1	3	75	10	447
2011	HS-02	21	49	4	21	5	0	0	70	26	16
2011	HS-03	37	34	13	5	7	1	3	75	12	100
2011	HS-04	37	59	4	0	0	0	0	96	0	23
2011	HS-05	33	33	19	2	4	5	5	73	6	101
2011	HS-06	38	39	10	6	6	0	0	77	12	48
2011	HS-07	33	53	0	5	10	0	0	85	15	17

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	42	38	11	3	3	3	82	6	91
2018	HS-03	23	54	5	18	0	0	77	18	11
2018	HS-06	52	32	16	0	0	0	84	0	23
2018	HS-07	36	53	6	6	0	0	89	6	13
2017	HS	29	41	15	9	1	4	73	11	114
2017	HS-04	29	32	29	3	7	0	61	10	10
2017	HS-05	0	81	0	0	0	19	100	0	10
2017	HS-06	37	47	8	8	0	0	84	8	49
2017	HS-07	47	18	23	12	0	0	65	12	15
2014	HS	50	29	12	5	3	1	80	8	107
2014	HS-02	95	5	0	0	0	0	100	0	11
2014	HS-06	36	43	17	2	2	0	79	4	46
2011	HS	51	34	11	4	1	0	85	5	447
2011	HS-02	63	20	4	13	0	0	83	13	17
2011	HS-03	48	32	13	6	1	0	80	7	100
2011	HS-04	61	24	0	15	0	0	85	15	23
2011	HS-05	49	44	6	0	1	0	93	1	101
2011	HS-06	47	28	19	4	2	0	75	6	48
2011	HS-07	52	15	28	5	0	0	67	5	17
2008	HS	42	36	17	3	2	0	78	5	357
2008	HS-03	39	37	19	2	3	0	76	5	98
2008	HS-04	30	60	10	0	0	0	90	0	17
2008	HS-05	48	37	9	2	4	0	85	6	131
2008	HS-06	44	38	15	3	0	0	82	3	31
2008	HS-07	34	33	27	6	0	0	67	6	10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	HS	11	48	41	91
2018	HS-03	5	54	41	11
2018	HS-06	0	68	32	23
2018	HS-07	0	72	28	13
2017	HS	13	51	36	114
2017	HS-04	7	64	29	10
2017	HS-05	19	39	42	10
2017	HS-06	4	67	29	49
2017	HS-07	18	38	44	15
2014	HS	9	68	24	107
2014	HS-02	5	65	30	11
2014	HS-06	6	78	16	46
2011	HS	13	72	15	445
2011	HS-02	32	43	25	17
2011	HS-03	14	61	26	99
2011	HS-04	12	84	4	23
2011	HS-05	10	76	14	100
2011	HS-06	8	80	12	48
2011	HS-07	23	67	10	17

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2017	HS	34	0	18	41	4	3	12
2014	HS	66	9	6	11	9999	9	10
2011	HS	51	8	13	7	9999	21	54
2011	HS-03	50	14	14	7	9999	14	14
2011	HS-05	50	30	10	0	9999	10	10

Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	38	37	18	2	3	2	0	77	5	89
2018	HS-03	53	30	6	6	5	0	0	82	11	11
2018	HS-06	25	66	8	0	0	0	0	92	0	22
2018	HS-07	42	31	28	0	0	0	0	72	0	13
2017	HS	56	22	10	9	2	0	0	78	12	114
2017	HS-04	83	13	0	4	0	0	0	96	4	10
2017	HS-05	70	7	23	0	0	0	0	77	0	10
2017	HS-06	47	37	12	0	2	2	0	85	2	49
2017	HS-07	6	47	12	30	6	0	0	53	36	15
2014	HS	53	36	7	2	3	0	0	89	5	107
2014	HS-02	85	15	0	0	0	0	0	100	0	11
2014	HS-06	40	47	8	4	0	0	0	87	4	46
2011	HS	41	39	11	3	2	3	1	84	5	447
2011	HS-02	58	42	0	0	0	0	0	100	0	17
2011	HS-03	32	42	16	4	4	2	0	75	8	100
2011	HS-04	54	43	0	0	0	4	0	100	0	23
2011	HS-05	42	34	13	6	2	4	0	79	8	101
2011	HS-06	55	37	6	2	0	0	0	92	2	48
2011	HS-07	45	40	5	5	5	0	0	85	10	17
2008	HS	47	39	8	4	1	1	0	87	5	357
2008	HS-03	42	35	16	6	0	2	0	78	6	98
2008	HS-04	47	53	0	0	0	0	0	100	0	17
2008	HS-05	36	52	7	4	1	0	1	88	5	131
2008	HS-06	74	26	0	0	0	0	0	100	0	31
2008	HS-07	54	19	27	0	0	0	0	73	0	10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	40	36	12	6	6	0	0	76	12	88
2018	HS-03	23	46	19	6	5	0	0	70	11	11
2018	HS-06	40	32	20	4	4	0	0	72	8	23
2018	HS-07	17	67	0	6	11	0	0	83	17	13
2017	HS	36	30	9	7	14	4	0	69	22	114
2017	HS-04	29	13	0	3	29	26	0	56	44	10
2017	HS-05	61	30	0	9	0	0	0	91	9	10
2017	HS-06	33	45	10	6	6	0	0	78	12	49
2017	HS-07	3	32	12	12	41	0	0	35	53	15
2014	HS	38	43	8	8	1	1	0	82	10	107
2014	HS-02	72	5	17	5	0	0	0	77	5	11
2014	HS-06	30	56	4	8	0	2	0	87	9	46
2011	HS	28	40	19	7	2	3	1	71	9	445
2011	HS-02	16	53	15	11	5	0	0	69	16	16
2011	HS-03	24	34	28	9	2	3	0	61	11	99
2011	HS-04	32	51	16	0	0	0	0	84	0	23
2011	HS-05	30	37	18	6	2	6	0	72	9	101
2011	HS-06	39	40	11	8	2	0	0	79	11	47
2011	HS-07	23	38	15	15	10	0	0	60	25	17

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	8	22	41	11	11	5	2	24	32	87
2018	HS-03	6	35	18	17	24	0	0	41	41	11
2018	HS-06	0	16	56	8	20	0	0	28	16	23
2018	HS-07	12	19	12	44	12	0	0	57	31	11
2017	HS	6	18	35	20	16	0	5	37	26	110
2017	HS-04	4	29	39	29	0	0	0	29	33	10
2017	HS-06	4	27	38	13	17	0	2	30	32	48
2017	HS-07	18	12	59	6	6	0	0	12	29	15
2014	HS	12	15	31	30	11	2	0	42	27	105
2014	HS-02	13	0	15	60	13	0	0	72	13	11
2014	HS-06	9	32	33	24	2	0	0	26	41	45
2011	HS	8	26	26	23	10	1	6	35	36	436
2011	HS-02	0	28	34	18	5	0	15	27	33	17
2011	HS-03	9	26	22	29	11	0	4	42	36	100
2011	HS-04	4	30	29	22	12	0	4	35	35	22
2011	HS-05	14	20	21	25	10	1	9	39	37	96
2011	HS-06	0	33	29	22	10	2	4	35	35	48
2011	HS-07	20	25	23	23	5	0	5	29	47	17
2008	HS	5	24	35	18	15	0	3	34	30	346
2008	HS-03	9	34	31	14	11	0	2	25	43	95
2008	HS-04	3	23	47	27	0	0	0	27	26	17
2008	HS-05	5	18	32	24	16	1	4	42	25	128
2008	HS-06	5	17	33	18	27	0	0	46	22	31
2008	HS-07	6	19	42	27	0	0	5	28	27	10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	6	28	20	24	11	3	8	40	38	86
2018	HS-03	6	40	5	24	18	0	6	45	49	11
2018	HS-06	0	32	24	32	12	0	0	44	32	23
2018	HS-07	13	7	37	30	13	0	0	43	20	10
2017	HS	14	12	30	15	25	0	5	42	27	112
2017	HS-05	0	7	23	23	28	0	19	63	9	10
2017	HS-06	14	18	43	8	14	0	2	23	33	49
2017	HS-07	23	29	12	24	3	0	9	29	58	15
2014	HS	10	17	24	26	19	3	2	46	28	105
2014	HS-02	0	18	15	13	55	0	0	67	18	11
2014	HS-06	6	28	37	22	4	2	0	26	35	45
2011	HS	7	16	28	21	16	5	7	42	26	435
2011	HS-02	15	22	34	10	0	10	10	12	46	17
2011	HS-03	10	12	22	29	17	3	7	51	25	97
2011	HS-04	0	13	31	26	18	4	8	50	15	22
2011	HS-05	7	11	28	20	18	9	8	45	22	96
2011	HS-06	4	31	31	14	16	2	2	32	36	48
2011	HS-07	20	15	10	23	28	0	5	53	36	17
2008	HS	7	18	29	21	17	2	5	42	27	346
2008	HS-03	12	21	24	23	12	3	5	38	36	96
2008	HS-04	7	3	67	17	7	0	0	23	10	17
2008	HS-05	5	16	25	25	15	6	8	47	24	128
2008	HS-06	3	18	29	25	24	0	0	50	22	30
2008	HS-07	6	41	6	0	41	0	5	43	50	10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	14	25	18	17	17	1	9	37	43	89
2018	HS-03	6	30	30	5	18	0	11	26	40	11
2018	HS-06	8	40	12	20	16	0	4	38	50	23
2018	HS-07	0	18	12	53	18	0	0	71	18	12
2017	HS	15	12	38	8	18	4	5	28	30	111
2017	HS-04	29	7	39	0	0	26	0	0	48	10
2017	HS-06	15	19	31	15	10	2	8	28	37	48
2017	HS-07	12	6	47	18	15	0	3	33	18	15
2014	HS	17	19	28	21	10	3	2	33	38	105
2014	HS-02	25	0	35	22	18	0	0	40	25	11
2014	HS-06	18	22	26	19	9	2	4	30	42	45
2011	HS	11	19	26	20	9	6	9	34	35	433
2011	HS-02	9	13	39	19	0	0	20	24	27	17
2011	HS-03	16	23	21	21	10	5	4	34	43	98
2011	HS-04	8	17	44	14	13	0	4	28	26	22
2011	HS-05	9	26	20	16	6	9	14	29	45	94
2011	HS-06	9	19	27	21	13	2	10	38	31	47
2011	HS-07	15	15	20	36	10	0	5	48	31	17
2008	HS	9	21	33	15	10	6	6	29	34	341
2008	HS-03	12	29	32	10	5	8	4	17	47	93
2008	HS-04	7	17	60	10	0	3	3	11	25	17
2008	HS-05	10	19	26	19	8	8	10	33	36	126
2008	HS-06	4	10	39	25	21	0	0	46	15	30
2008	HS-07	13	29	27	12	20	0	0	32	41	10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	2	9	19	30	23	8	9	64	13	88
2018	HS-03	0	0	11	30	35	18	6	85	0	11
2018	HS-06	0	4	32	40	24	0	0	64	4	23
2018	HS-07	6	6	6	34	41	0	6	80	13	11
2017	HS	7	10	22	30	19	4	8	55	20	108
2017	HS-06	4	6	23	38	17	0	13	62	12	48
2017	HS-07	6	38	25	19	9	0	3	29	45	14
2014	HS	4	11	30	30	15	3	7	51	17	104
2014	HS-02	0	0	38	40	18	0	5	61	0	11
2014	HS-06	4	9	33	32	11	2	9	48	15	44
2011	HS	4	16	27	25	14	3	10	45	23	432
2011	HS-02	0	9	23	39	5	0	24	58	11	17
2011	HS-03	7	23	16	28	18	4	4	50	32	96
2011	HS-04	0	12	44	18	22	0	4	42	12	22
2011	HS-05	6	15	37	17	8	3	14	30	26	95
2011	HS-06	2	12	21	29	22	0	14	59	17	48
2011	HS-07	0	15	20	51	10	0	5	64	16	17
2008	HS	7	13	27	31	14	2	5	49	22	341
2008	HS-03	16	25	32	17	8	3	1	25	42	95
2008	HS-04	3	7	38	35	14	0	3	50	11	16
2008	HS-05	5	11	28	29	12	5	9	48	19	125
2008	HS-06	1	4	17	53	24	0	0	77	6	30
2008	HS-07	6	0	19	27	48	0	0	74	6	10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	20	18	17	26	14	0	6	42	40	87
2018	HS-03	24	18	15	36	0	0	6	39	45	11
2018	HS-06	24	20	12	28	16	0	0	44	44	23
2018	HS-07	6	12	47	22	12	0	0	34	19	11
2017	HS	10	16	34	18	12	4	6	33	29	111
2017	HS-05	0	2	42	32	5	0	19	46	3	10
2017	HS-06	20	20	35	14	8	0	2	23	42	49
2017	HS-07	19	25	38	3	16	0	0	19	43	14
2014	HS	16	24	24	15	18	2	2	35	41	106
2014	HS-02	0	10	23	17	50	0	0	67	10	11
2014	HS-06	18	37	26	11	4	0	4	16	57	45
2011	HS	10	24	30	18	12	1	5	32	36	439
2011	HS-02	10	18	39	20	5	0	10	27	30	17
2011	HS-03	16	24	22	21	14	1	3	36	41	98
2011	HS-04	15	12	44	13	13	0	4	27	27	22
2011	HS-05	6	28	40	9	12	1	5	22	35	98
2011	HS-06	4	29	32	16	12	0	6	30	35	48
2011	HS-07	15	25	18	28	15	0	0	43	39	17
2008	HS	13	18	36	18	11	1	4	30	32	349
2008	HS-03	15	32	33	11	7	2	1	18	48	96
2008	HS-04	3	23	60	7	3	0	3	10	28	17
2008	HS-05	12	13	38	22	10	1	3	34	26	127
2008	HS-06	9	8	42	21	17	0	3	39	17	31
2008	HS-07	19	18	6	36	20	0	0	56	37	10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	10	15	21	25	16	2	10	47	29	86
2018	HS-03	13	23	24	15	24	0	0	40	36	11
2018	HS-06	12	28	12	36	12	0	0	48	40	23
2018	HS-07	19	6	41	22	6	6	0	30	26	11
2017	HS	11	14	27	15	23	4	6	42	28	111
2017	HS-06	12	18	41	14	10	0	4	26	32	49
2017	HS-07	12	47	18	6	15	0	3	21	61	15
2014	HS	11	10	25	26	24	3	2	52	22	105
2014	HS-02	0	5	28	13	55	0	0	67	5	11
2014	HS-06	13	15	29	30	6	2	4	39	30	45
2011	HS	11	24	25	20	9	3	7	32	39	435
2011	HS-02	0	22	34	15	5	5	20	26	29	17
2011	HS-03	12	21	23	26	11	3	4	40	35	98
2011	HS-04	0	39	9	28	12	0	12	46	44	23
2011	HS-05	14	31	22	13	9	5	6	25	50	94
2011	HS-06	8	14	39	24	8	0	6	35	24	48
2011	HS-07	16	5	5	45	29	0	0	74	21	16
2008	HS	7	23	27	23	15	3	3	40	31	342
2008	HS-03	8	29	16	24	17	4	3	44	39	94
2008	HS-04	3	10	45	38	0	0	3	39	14	16
2008	HS-05	9	29	28	19	10	3	2	30	40	126
2008	HS-06	0	12	29	31	24	3	0	57	13	30
2008	HS-07	19	16	6	27	32	0	0	59	35	10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	12	21	19	18	14	4	12	38	39	86
2018	HS-03	24	17	11	18	23	0	6	44	44	11
2018	HS-06	0	28	28	16	20	4	4	39	30	23
2018	HS-07	7	13	37	30	7	7	0	39	21	10
2017	HS	13	11	38	13	16	4	5	32	26	112
2017	HS-05	0	7	61	5	23	0	5	29	7	10
2017	HS-06	14	10	27	24	8	2	14	39	29	49
2017	HS-07	23	24	23	12	15	0	3	27	49	15
2014	HS	16	11	25	24	16	5	3	43	29	104
2014	HS-02	0	10	23	25	30	0	13	62	12	11
2014	HS-06	16	15	35	15	11	4	4	28	34	45

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	36	31	13	11	9	0	67	19	91
2018	HS-03	35	24	18	23	0	0	59	23	11
2018	HS-06	24	36	32	0	8	0	60	8	23
2018	HS-07	50	17	11	11	11	0	67	22	13
2017	HS	38	19	10	21	12	0	57	33	114
2017	HS-04	55	13	26	3	4	0	67	7	10
2017	HS-05	49	19	5	28	0	0	68	28	10
2017	HS-06	29	27	14	12	18	0	55	31	49
2017	HS-07	6	6	12	47	29	0	12	76	15
2014	HS	39	34	6	10	10	1	73	20	107
2014	HS-02	35	47	5	13	0	0	82	13	11
2014	HS-06	30	38	11	6	15	0	68	21	46

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	40	36	10	11	3	76	14	91
2018	HS-03	41	18	11	30	0	59	30	11
2018	HS-06	28	56	8	8	0	84	8	23
2018	HS-07	50	28	11	0	11	78	11	13
2017	HS	24	41	18	8	8	65	17	114
2017	HS-04	35	58	0	3	4	93	7	10
2017	HS-05	23	49	23	5	0	72	5	10
2017	HS-06	20	37	14	16	12	57	29	49
2017	HS-07	0	21	39	18	23	21	41	15
2014	HS	32	45	8	9	7	77	16	107
2014	HS-02	17	53	25	5	0	70	5	11
2014	HS-06	27	49	2	13	8	76	22	46

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	42	26	19	9	3	1	69	12	91
2018	HS-03	36	28	24	11	0	0	64	11	11
2018	HS-06	20	44	32	0	4	0	64	4	23
2018	HS-07	56	22	11	0	11	0	78	11	13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	38	34	26	2	1	0	0	72	2	89
2018	HS-03	47	23	30	0	0	0	0	70	0	11
2018	HS-06	29	38	29	4	0	0	0	67	4	22
2018	HS-07	17	61	17	6	0	0	0	78	6	13
2017	HS	47	23	15	2	2	12	1	79	4	113
2017	HS-05	65	30	5	0	0	0	0	95	0	10
2017	HS-06	33	35	29	0	2	2	0	69	2	49
2017	HS-07	21	26	18	6	6	24	0	62	15	15
2014	HS	52	34	9	3	0	1	2	87	3	107
2014	HS-02	60	27	13	0	0	0	0	87	0	11
2014	HS-06	46	39	6	6	0	2	0	87	6	46

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	46	32	17	5	0	0	0	78	5	88
2018	HS-03	41	41	18	0	0	0	0	82	0	11
2018	HS-06	34	34	13	20	0	0	0	67	20	22
2018	HS-07	28	61	6	6	0	0	0	89	6	13
2017	HS	48	25	14	6	2	4	1	78	8	113
2017	HS-05	68	28	5	0	0	0	0	95	0	10
2017	HS-06	37	35	24	2	0	2	0	73	2	49
2017	HS-07	9	26	36	23	6	0	0	35	29	15
2014	HS	47	37	10	4	1	1	0	85	6	107
2014	HS-02	65	30	5	0	0	0	0	95	0	11
2014	HS-06	40	41	11	8	0	0	0	81	8	46
2011	HS	30	40	19	5	4	2	0	71	9	444
2011	HS-02	34	48	13	0	5	0	0	82	5	17
2011	HS-03	23	34	25	10	5	3	0	59	15	98
2011	HS-04	50	35	11	4	0	0	0	85	4	23
2011	HS-05	32	42	17	3	3	4	0	77	6	100
2011	HS-06	34	41	10	4	10	0	0	75	14	48
2011	HS-07	53	21	16	5	5	0	0	74	10	16

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	52	32	11	2	2	0	0	84	5	88
2018	HS-03	36	53	11	0	0	0	0	89	0	11
2018	HS-06	41	32	18	5	5	0	0	73	9	20
2018	HS-07	58	31	0	0	11	0	0	89	11	13
2017	HS	52	29	6	5	8	0	0	81	13	113
2017	HS-05	72	23	5	0	0	0	0	95	0	10
2017	HS-06	43	35	12	4	6	0	0	78	10	49
2017	HS-07	9	62	0	18	12	0	0	71	29	15
2014	HS	54	31	7	3	4	0	0	85	8	107
2014	HS-02	72	23	0	5	0	0	0	95	5	11
2014	HS-06	46	37	8	4	4	0	0	83	8	46
2011	HS	38	41	14	4	3	0	0	79	7	442
2011	HS-02	44	43	9	0	5	0	0	87	5	17
2011	HS-03	37	38	15	8	2	0	0	75	10	98
2011	HS-04	41	44	10	5	0	0	0	85	5	23
2011	HS-05	40	43	13	0	3	1	0	84	3	99
2011	HS-06	34	47	10	2	6	0	0	81	8	48
2011	HS-07	63	16	5	16	0	0	0	79	16	16
2008	HS	33	41	14	8	2	1	0	75	10	356
2008	HS-03	28	42	18	11	0	1	0	71	11	98
2008	HS-04	47	40	7	7	0	0	0	87	7	17
2008	HS-05	24	51	16	7	2	0	1	76	8	130
2008	HS-06	48	38	3	3	7	0	0	86	10	31
2008	HS-07	74	6	13	6	0	0	0	81	6	10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	26	34	16	12	10	2	1	61	22	91
2018	HS-03	24	28	31	11	5	0	0	53	17	11
2018	HS-06	24	44	12	4	12	0	4	71	17	23
2018	HS-07	25	47	11	6	11	0	0	72	17	13
2017	HS	20	26	12	21	14	5	1	49	38	114
2017	HS-04	55	10	3	7	0	26	0	86	9	10
2017	HS-05	23	19	16	42	0	0	0	42	42	10
2017	HS-06	20	35	14	18	10	2	0	56	29	49
2017	HS-07	0	18	6	18	59	0	0	18	76	15
2014	HS	23	40	10	10	12	3	1	66	23	107
2014	HS-02	30	48	0	0	18	0	5	81	19	11
2014	HS-06	17	39	17	15	11	2	0	57	26	46

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	38	31	12	9	7	3	0	71	16	88
2018	HS-03	24	64	0	11	0	0	0	89	11	11
2018	HS-06	42	41	13	4	0	0	0	83	4	22
2018	HS-07	47	31	6	6	11	0	0	78	17	13
2017	HS	41	30	14	4	7	4	0	75	11	113
2017	HS-05	61	35	0	5	0	0	0	95	5	10
2017	HS-06	39	35	14	6	2	4	0	77	9	49
2017	HS-07	21	44	30	0	6	0	0	64	6	15
2014	HS	45	29	10	8	3	5	0	78	11	107
2014	HS-02	65	18	5	13	0	0	0	83	13	11
2014	HS-06	42	30	13	11	0	4	0	76	11	46
2011	HS	31	40	10	8	4	6	0	76	13	446
2011	HS-02	67	20	4	0	5	5	0	91	5	17
2011	HS-03	22	40	13	12	4	10	0	68	17	100
2011	HS-04	37	40	10	12	0	0	0	78	12	23
2011	HS-05	28	50	6	6	3	7	1	84	9	101
2011	HS-06	39	38	4	6	8	4	0	80	15	47
2011	HS-07	23	43	10	15	10	0	0	65	25	17
2008	HS	28	38	13	8	6	6	0	71	15	355
2008	HS-03	24	31	15	13	8	9	0	61	22	96
2008	HS-04	30	43	10	13	3	0	0	73	17	17
2008	HS-05	23	50	15	3	1	8	0	79	5	132
2008	HS-06	45	34	11	7	4	0	0	79	11	30
2008	HS-07	32	27	13	22	0	6	0	63	24	10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	30	34	25	4	4	2	67	8	89
2018	HS-03	31	41	23	0	5	0	72	5	11
2018	HS-06	36	20	32	8	4	0	56	12	23
2018	HS-07	17	72	0	0	11	0	89	11	13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	24	23	19	11	14	8	1	52	27	89
2018	HS-03	23	10	24	11	6	24	0	44	23	11
2018	HS-06	20	24	28	12	16	0	0	44	28	23
2018	HS-07	36	42	11	0	11	0	0	78	11	13
2017	HS	24	34	13	10	16	2	0	59	27	113
2017	HS-05	37	35	0	23	0	5	0	76	24	10
2017	HS-06	24	33	14	8	20	0	0	57	29	49
2017	HS-07	12	41	6	6	35	0	0	53	41	15
2014	HS	23	21	20	17	13	6	1	47	32	107
2014	HS-02	35	30	17	0	18	0	0	65	18	11
2014	HS-06	21	20	17	25	11	6	0	44	38	46
2011	HS	19	29	21	10	10	7	4	54	23	446
2011	HS-02	24	28	23	0	24	0	0	52	24	17
2011	HS-03	15	25	20	14	12	14	1	46	31	99
2011	HS-04	16	44	15	13	5	0	8	65	19	23
2011	HS-05	21	31	22	6	5	12	4	61	13	101
2011	HS-06	24	27	12	10	19	4	4	56	31	48
2011	HS-07	33	23	5	10	30	0	0	55	40	17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HS	21	79	90
2018	HS-06	28	72	23
2018	HS-07	0	100	12

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	HS	46	17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	HS	45	16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	HS	36	15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	HS	49	15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	HS	28	15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	HS	38	16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	HS	0	15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	HS	49	15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	HS	19	15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	HS	28	15

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	HS	0	15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	HS	41	15

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	HS	0	14

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	HS	0	14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	HS	0	14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	HS	64	14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	HS	0	14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	HS	0	14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	22	25	19	11	2	12	9	60	16	85
2018	HS-03	7	44	12	12	0	26	0	68	16	10
2018	HS-06	22	22	39	0	4	9	4	50	5	21
2018	HS-07	20	36	17	0	11	17	0	67	13	13
2017	HS	20	24	15	6	12	18	5	58	23	114
2017	HS-04	35	29	6	4	0	26	0	86	5	10
2017	HS-05	23	44	0	9	0	23	0	88	12	10
2017	HS-06	27	20	27	4	10	10	2	53	16	49
2017	HS-07	3	9	12	12	53	6	6	13	73	15
2014	HS	28	21	14	6	8	16	7	64	18	107
2014	HS-02	40	13	10	0	0	38	0	84	0	11
2014	HS-06	19	30	15	8	6	13	9	62	19	46

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	39	27	15	5	4	7	2	74	10	86
2018	HS-03	26	56	7	5	7	0	0	81	12	10
2018	HS-06	34	29	29	0	4	4	0	66	4	22
2018	HS-07	36	31	17	0	11	6	0	71	12	13
2017	HS	44	19	10	7	14	1	5	67	23	112
2017	HS-04	87	3	6	0	4	0	0	90	4	10
2017	HS-05	63	28	5	5	0	0	0	91	5	10
2017	HS-06	38	35	15	2	4	4	2	78	7	48
2017	HS-07	3	6	15	23	47	0	6	9	75	15
2014	HS	40	27	13	10	4	6	0	71	15	107
2014	HS-02	52	13	23	0	0	13	0	74	0	11
2014	HS-06	37	38	13	2	6	4	0	78	9	46
2011	HS	34	39	14	5	2	5	0	76	8	442
2011	HS-02	24	43	15	5	10	4	0	70	15	17
2011	HS-03	33	38	16	3	4	5	0	75	7	96
2011	HS-04	44	35	21	0	0	0	0	79	0	23
2011	HS-05	35	40	14	4	1	6	0	80	5	100
2011	HS-06	43	28	8	16	2	2	0	73	19	48
2011	HS-07	33	38	15	5	10	0	0	70	15	17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HS	7	93	87
2018	HS-03	0	100	10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	23	30	20	0	2	20	5	71	3	89
2018	HS-03	6	41	11	0	6	35	0	73	10	11
2018	HS-06	28	32	8	0	4	24	4	83	6	23
2018	HS-07	31	25	17	0	6	17	6	72	7	13
2017	HS	36	12	17	1	6	24	4	66	10	114
2017	HS-04	61	6	3	4	0	26	0	91	5	10
2017	HS-05	44	23	9	0	0	19	5	88	0	10
2017	HS-06	27	16	37	0	0	16	4	54	0	49
2017	HS-07	3	12	21	6	30	18	12	21	50	15
2014	HS	34	27	16	2	2	14	5	76	4	107
2014	HS-02	47	25	10	0	13	0	5	76	13	11
2014	HS-06	25	32	15	2	0	19	6	77	3	46

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	39	36	11	1	2	9	2	84	4	88
2018	HS-03	31	52	11	0	6	0	0	82	6	11
2018	HS-06	40	44	4	0	4	8	0	91	4	23
2018	HS-07	44	32	12	0	6	6	0	81	6	12
2017	HS	46	23	11	1	7	11	1	78	9	114
2017	HS-04	61	35	0	0	4	0	0	96	4	10
2017	HS-05	63	28	9	0	0	0	0	91	0	10
2017	HS-06	43	31	16	2	0	8	0	80	2	49
2017	HS-07	9	21	12	6	36	12	6	36	50	15
2014	HS	48	21	20	2	0	8	1	76	2	107
2014	HS-02	77	0	23	0	0	0	0	77	0	11
2014	HS-06	39	32	17	0	0	11	2	81	0	46
2011	HS	36	41	11	5	1	5	0	82	6	441
2011	HS-02	54	18	5	15	5	4	0	75	20	17
2011	HS-03	34	36	13	10	2	5	0	74	13	97
2011	HS-04	34	66	0	0	0	0	0	100	0	23
2011	HS-05	33	45	13	4	1	4	1	82	5	100
2011	HS-06	48	35	10	2	0	4	0	87	2	48
2011	HS-07	50	35	5	5	5	0	0	85	10	17

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	51	30	9	4	5	1	0	81	9	91
2018	HS-03	30	35	18	6	5	6	0	68	12	11
2018	HS-06	32	44	12	4	8	0	0	76	12	23
2018	HS-07	78	11	0	6	6	0	0	89	11	13
2017	HS	40	23	20	6	10	1	0	65	15	113
2017	HS-04	61	3	29	4	3	0	0	64	7	10
2017	HS-05	51	23	23	2	0	0	0	74	2	10
2017	HS-06	33	27	16	10	10	2	2	62	21	49
2017	HS-07	28	12	16	12	31	0	0	41	43	14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	24	36	17	12	4	3	5	65	17	88
2018	HS-03	0	77	17	6	0	0	0	77	6	11
2018	HS-06	20	28	28	24	0	0	0	48	24	23
2018	HS-07	6	72	6	11	6	0	0	78	17	13
2017	HS	22	34	19	6	16	3	0	58	23	113
2017	HS-04	55	10	29	3	4	0	0	64	7	10
2017	HS-05	23	47	26	5	0	0	0	70	5	10
2017	HS-06	21	33	19	15	8	4	0	57	24	48
2017	HS-07	21	23	3	6	41	6	0	47	50	15

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	22	33	20	10	9	5	58	21	89
2018	HS-03	6	30	48	11	5	0	36	17	11
2018	HS-06	20	40	12	20	8	0	60	28	23
2018	HS-07	0	61	17	6	17	0	61	22	13
2017	HS	25	37	10	8	20	0	62	28	113
2017	HS-05	37	51	2	5	5	0	88	9	10
2017	HS-06	24	39	8	14	14	0	63	29	49
2017	HS-07	0	12	24	12	53	0	12	65	15

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	20	15	35	11	15	2	2	37	27	89
2018	HS-03	0	18	61	5	17	0	0	18	22	11
2018	HS-06	32	16	12	24	16	0	0	48	40	23
2018	HS-07	6	0	67	11	17	0	0	6	28	13
2017	HS	23	23	15	14	23	0	2	47	38	113
2017	HS-05	42	0	7	19	32	0	0	42	51	10
2017	HS-06	45	20	6	14	8	0	6	70	24	49
2017	HS-07	6	21	30	12	29	3	0	27	42	15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	33	26	18	13	8	2	60	22	89
2018	HS-03	31	41	23	0	5	0	72	5	11
2018	HS-06	20	32	28	4	16	0	52	20	23
2018	HS-07	50	6	22	17	6	0	56	22	13
2017	HS	22	30	23	10	14	1	52	24	114
2017	HS-04	0	55	35	3	7	0	55	10	10
2017	HS-05	42	19	30	9	0	0	61	9	10
2017	HS-06	18	37	22	12	10	0	55	22	49
2017	HS-07	6	33	12	23	23	3	40	48	15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	45	31	11	6	2	1	6	81	8	89
2018	HS-03	78	17	0	0	5	0	0	95	5	11
2018	HS-06	44	36	16	0	4	0	0	80	4	23
2018	HS-07	53	11	20	17	0	0	0	64	17	13
2017	HS	40	25	15	11	4	1	3	68	15	114
2017	HS-04	26	58	13	0	4	0	0	83	4	10
2017	HS-05	61	21	18	0	0	0	0	82	0	10
2017	HS-06	43	31	8	4	2	2	10	84	7	49
2017	HS-07	47	23	6	6	18	0	0	71	23	15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	29	14	22	11	21	2	44	33	89
2018	HS-03	44	38	7	0	11	0	82	11	10
2018	HS-06	4	28	24	20	24	0	32	44	23
2018	HS-07	45	0	22	22	11	0	45	33	13
2017	HS	27	15	23	10	24	1	42	35	113
2017	HS-04	51	29	6	6	7	0	80	13	10
2017	HS-05	42	0	47	7	5	0	42	12	10
2017	HS-06	10	24	29	18	18	0	35	37	49
2017	HS-07	9	0	6	18	65	3	9	85	15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	59	17	5	4	1	2	11	88	6	90
2018	HS-03	78	17	5	0	0	0	0	95	0	11
2018	HS-06	52	28	4	4	4	0	8	87	9	23
2018	HS-07	56	17	11	17	0	0	0	72	17	13
2017	HS	59	16	9	0	8	0	8	82	9	112
2017	HS-05	91	5	5	0	0	0	0	95	0	10
2017	HS-06	53	18	8	0	2	0	18	88	3	49
2017	HS-07	21	23	36	0	18	0	3	45	18	15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	37	35	14	4	4	2	3	77	8	90
2018	HS-03	59	36	0	5	0	0	0	95	5	11
2018	HS-06	28	44	20	8	0	0	0	72	8	23
2018	HS-07	50	39	6	6	0	0	0	89	6	13
2017	HS	41	20	26	6	6	0	1	62	12	113
2017	HS-04	35	32	29	0	4	0	0	67	4	10
2017	HS-05	79	16	5	0	0	0	0	95	0	10
2017	HS-06	38	33	17	6	6	0	0	71	13	48
2017	HS-07	23	21	41	6	6	0	3	45	12	15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	31	33	10	17	2	3	5	69	20	88
2018	HS-03	26	32	30	12	0	0	0	58	12	10
2018	HS-06	28	48	4	16	4	0	0	76	20	23
2018	HS-07	61	17	11	6	6	0	0	78	11	13
2017	HS	40	25	16	9	10	0	1	65	19	112
2017	HS-05	84	5	12	0	0	0	0	88	0	10
2017	HS-06	25	35	19	8	10	0	2	62	19	48
2017	HS-07	12	32	36	6	12	0	3	45	18	15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	23	37	18	14	3	1	5	63	18	89
2018	HS-03	45	37	0	18	0	0	0	82	18	10
2018	HS-06	20	52	20	8	0	0	0	72	8	23
2018	HS-07	36	36	6	17	6	0	0	72	22	13
2017	HS	35	32	14	12	6	0	1	68	18	113
2017	HS-04	58	35	3	0	4	0	0	93	4	10
2017	HS-05	61	28	7	5	0	0	0	88	5	10
2017	HS-06	31	31	21	8	6	0	2	64	15	48
2017	HS-07	21	0	35	30	12	0	3	21	43	15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	40	26	15	8	4	3	3	71	12	89
2018	HS-03	56	32	0	7	5	0	0	88	12	10
2018	HS-06	40	28	28	0	4	0	0	68	4	23
2018	HS-07	50	17	22	11	0	0	0	67	11	13
2017	HS	38	37	12	8	4	0	2	76	12	112
2017	HS-05	65	23	5	7	0	0	0	88	7	10
2017	HS-06	46	29	6	10	4	0	4	78	15	48
2017	HS-07	12	47	18	12	12	0	0	59	23	15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	42	34	8	10	2	0	3	79	12	89
2018	HS-03	51	18	5	26	0	0	0	68	26	10
2018	HS-06	32	40	16	12	0	0	0	72	12	23
2018	HS-07	36	47	6	0	11	0	0	83	11	13
2017	HS	41	27	14	9	6	1	2	70	15	112
2017	HS-04	87	10	4	0	0	0	0	96	0	10
2017	HS-05	51	42	2	5	0	0	0	93	5	10
2017	HS-06	49	26	15	6	2	0	2	76	9	47
2017	HS-07	26	12	30	6	12	6	9	45	21	15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	44	22	12	15	4	2	68	20	87
2018	HS-03	51	24	25	0	0	0	75	0	10
2018	HS-06	45	27	9	18	0	0	73	18	22
2018	HS-07	42	25	22	6	6	0	67	11	13
2017	HS	51	22	14	7	6	0	74	12	113
2017	HS-05	79	12	9	0	0	0	91	0	10
2017	HS-06	51	27	12	6	2	2	79	8	49
2017	HS-07	18	36	29	12	6	0	53	18	15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	56	20	12	5	1	2	4	82	6	87
2018	HS-03	67	26	0	0	0	0	7	100	0	10
2018	HS-06	60	28	8	4	0	0	0	88	4	23
2018	HS-07	78	6	6	6	6	0	0	83	11	13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	72	13	7	1	4	2	2	88	5	88
2018	HS-03	95	0	5	0	0	0	0	95	0	10
2018	HS-06	54	37	4	4	0	0	0	92	4	22
2018	HS-07	78	11	0	0	6	6	0	94	6	13
2017	HS	66	12	5	4	5	4	5	85	10	113
2017	HS-05	91	5	5	0	0	0	0	95	0	10
2017	HS-06	61	18	4	6	6	0	4	83	13	49
2017	HS-07	35	6	6	6	23	24	0	54	38	15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	49	26	14	8	0	1	2	77	9	90
2018	HS-03	60	28	11	0	0	0	0	89	0	11
2018	HS-06	56	28	8	8	0	0	0	84	8	23
2018	HS-07	61	17	11	11	0	0	0	78	11	13
2017	HS	31	29	16	10	11	0	4	62	21	113
2017	HS-05	32	40	28	0	0	0	0	72	0	10
2017	HS-06	31	27	14	20	8	0	0	57	29	49
2017	HS-07	9	32	23	0	36	0	0	41	36	15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	56	17	13	5	6	3	76	11	89
2018	HS-03	54	23	18	0	5	0	77	5	11
2018	HS-06	52	24	12	8	4	0	76	12	23
2018	HS-07	78	11	0	0	11	0	89	11	13
2017	HS	48	21	11	5	11	4	71	17	113
2017	HS-05	88	5	7	0	0	0	93	0	10
2017	HS-06	55	10	6	14	14	0	65	29	49
2017	HS-07	18	18	36	12	18	0	35	29	15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	48	6	2	1	3	2	36	89	7	88
2018	HS-03	44	0	0	0	0	0	56	100	0	10
2018	HS-06	36	12	4	4	0	0	44	86	7	23
2018	HS-07	66	7	7	0	0	0	21	91	0	12
2017	HS	42	21	7	4	1	0	24	84	8	113
2017	HS-05	49	9	19	19	0	0	5	61	20	10
2017	HS-06	39	20	2	2	4	0	33	88	9	49
2017	HS-07	44	9	18	0	0	0	29	75	0	15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	56	22	6	5	1	2	8	87	6	88
2018	HS-03	50	44	5	0	0	0	0	95	0	10
2018	HS-06	59	25	4	12	0	0	0	84	12	22
2018	HS-07	72	6	17	0	6	0	0	78	6	13
2017	HS	64	20	9	2	1	0	4	88	3	113
2017	HS-05	56	44	0	0	0	0	0	100	0	10
2017	HS-06	59	18	6	2	4	0	10	86	7	49
2017	HS-07	68	9	12	6	0	0	6	81	6	15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	62	14	6	3	8	6	82	12	90
2018	HS-03	47	23	0	18	11	0	70	30	11
2018	HS-06	88	8	0	0	0	4	100	0	23
2018	HS-07	61	28	0	0	11	0	89	11	13
2017	HS	64	11	7	2	11	5	79	14	113
2017	HS-05	84	5	2	0	9	0	88	9	10
2017	HS-06	59	20	6	2	4	8	87	7	49
2017	HS-07	50	15	30	0	6	0	64	6	15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	48	27	14	4	1	6	80	5	89
2018	HS-03	49	5	19	0	7	19	68	8	10
2018	HS-06	64	20	12	4	0	0	84	4	23
2018	HS-07	53	42	6	0	0	0	94	0	13
2017	HS	47	31	11	8	3	0	78	11	113
2017	HS-05	93	7	0	0	0	0	100	0	10
2017	HS-06	35	35	18	4	8	0	69	12	49
2017	HS-07	35	29	12	24	0	0	64	24	15

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	19	39	25	8	5	0	5	61	13	89
2018	HS-03	36	41	18	5	0	0	0	77	5	11
2018	HS-06	21	46	25	8	0	0	0	66	8	22
2018	HS-07	6	61	17	11	6	0	0	67	17	13
2017	HS	15	33	30	9	10	4	0	49	20	114
2017	HS-04	0	80	13	3	4	0	0	80	7	10
2017	HS-05	19	47	35	0	0	0	0	65	0	10
2017	HS-06	10	45	37	6	2	0	0	55	8	49
2017	HS-07	6	3	62	6	23	0	0	9	29	15

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	6	12	46	22	10	0	2	33	19	89
2018	HS-03	0	5	53	24	18	0	0	42	5	11
2018	HS-06	8	13	13	50	17	0	0	66	21	22
2018	HS-07	0	22	67	11	0	0	0	11	22	13
2017	HS	9	14	41	29	5	0	1	35	23	113
2017	HS-04	4	0	64	29	0	3	0	30	4	10
2017	HS-06	6	16	41	18	18	0	0	37	22	49
2017	HS-07	12	29	50	9	0	0	0	9	41	15

Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	26	20	24	14	13	2	0	27	73	90
2018	HS-03	18	0	30	28	23	0	0	18	82	11
2018	HS-06	40	32	16	4	8	0	0	40	60	23
2018	HS-07	6	23	32	27	12	0	0	6	94	12
2017	HS	27	15	14	23	14	5	2	29	71	113
2017	HS-04	6	32	29	0	29	0	3	7	93	10
2017	HS-05	23	2	0	42	14	19	0	29	71	10
2017	HS-06	54	6	21	15	0	2	2	57	43	48
2017	HS-07	18	41	0	12	18	6	6	20	80	15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	HS	48	65
2018	HS-03	80	10
2018	HS-06	20	13
2018	HS-07	47	11
2017	HS	33	65
2017	HS-06	0	20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	HS	29	65
2018	HS-03	50	10
2018	HS-06	27	13
2018	HS-07	34	11
2017	HS	26	65
2017	HS-06	10	20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	HS	20	65
2018	HS-03	36	10
2018	HS-06	20	13
2018	HS-07	0	11
2017	HS	16	65
2017	HS-06	15	20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	HS	36	65
2018	HS-03	36	10
2018	HS-06	19	13
2018	HS-07	50	11
2017	HS	28	65
2017	HS-06	15	20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	HS	17	65
2018	HS-03	28	10
2018	HS-06	20	13
2018	HS-07	0	11
2017	HS	8	65
2017	HS-06	15	20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	HS	28	65
2018	HS-03	78	10
2018	HS-06	13	13
2018	HS-07	6	11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	HS	29	65
2018	HS-03	44	10
2018	HS-06	27	13
2018	HS-07	6	11
2017	HS	44	65
2017	HS-06	75	20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	HS	2	37	20	6	4	31	59
2018	HS-03	0	41	8	8	0	44	10
2018	HS-06	7	40	33	7	0	13	13
2017	HS	10	44	12	4	20	11	64
2017	HS-06	5	75	5	10	0	5	20

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HS	48	52	63
2018	HS-03	36	64	10
2018	HS-06	60	40	13
2018	HS-07	44	56	10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	45	13	4	10	9	5	14	72	24	87
2018	HS-03	31	28	0	30	6	0	5	62	38	11
2018	HS-06	63	8	0	13	12	0	4	74	26	22
2018	HS-07	17	17	17	25	20	6	0	35	47	13

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	19	24	21	10	13	5	9	49	27	64
2018	HS-03	0	0	57	15	28	0	0	0	43	10
2018	HS-06	29	14	21	7	29	0	0	43	36	12
2018	HS-07	28	34	12	6	6	12	0	72	14	11
2017	HS	12	8	17	13	25	17	7	26	51	65
2017	HS-06	20	15	15	5	25	10	10	44	38	20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	HS	11	20	23	12	31	1	2	32	44	64
2018	HS-03	0	0	35	22	43	0	0	0	65	10
2018	HS-06	14	7	28	29	22	0	0	22	50	12
2018	HS-07	0	28	41	6	12	6	6	32	21	11
2017	HS	3	15	7	22	40	5	7	21	71	65
2017	HS-06	5	15	5	10	60	0	5	21	74	20

Report a problem or mistake on this page

Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - HS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.