2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - HR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 52 34 7 5 2 0 0 86 7 146
2018 HR-02 45 36 12 3 3 0 0 82 7 61
2018 HR-03 57 28 4 8 2 0 0 86 10 44
2018 HR-04 58 42 0 0 0 0 0 100 0 12
2017 HR 44 40 4 8 2 0 0 85 11 125
2017 HR-02 44 43 6 4 4 0 0 87 7 56
2017 HR-03 35 48 2 14 0 0 0 84 14 42
2017 HR-04 65 20 0 8 7 0 0 85 15 11
2014 HR 42 39 13 5 1 0 0 81 6 123
2014 HR-02 41 37 17 4 0 0 0 78 4 45
2014 HR-03 37 43 13 5 2 0 0 80 7 44
2014 HR-04 45 55 0 0 0 0 0 100 0 14
2011 HR 36 38 7 10 10 0 0 74 19 188
2011 HR-01 21 65 7 7 0 0 0 86 7 14
2011 HR-02 28 37 4 17 14 0 0 65 31 68
2011 HR-03 41 41 10 3 5 0 0 82 8 64
2011 HR-04 39 30 8 10 13 0 0 69 23 33
2008 HR 38 42 8 8 3 0 0 80 12 124
2008 HR-02 38 41 12 9 0 0 0 79 9 55
2008 HR-03 40 46 3 9 3 0 0 85 12 27
2008 HR-04 27 54 5 5 10 0 0 81 15 20

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 32 37 11 11 8 0 0 69 20 150
2018 HR-02 29 44 9 11 6 0 0 73 18 62
2018 HR-03 22 41 11 14 10 0 0 64 25 46
2018 HR-04 38 27 15 6 15 0 0 64 21 12
2017 HR 32 36 11 10 11 0 0 67 22 125
2017 HR-02 34 35 11 11 9 0 0 69 20 56
2017 HR-03 26 41 14 10 9 0 0 67 19 42
2017 HR-04 18 38 0 16 28 0 0 56 44 11

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 62 28 5 5 0 0 0 90 5 148
2018 HR-02 54 36 7 3 0 0 0 90 3 60
2018 HR-03 65 26 4 6 0 0 0 90 6 46
2018 HR-04 73 13 15 0 0 0 0 85 0 12
2017 HR 60 27 9 3 1 0 0 87 4 125
2017 HR-02 58 27 9 4 2 0 0 86 5 56
2017 HR-03 49 40 11 0 0 0 0 89 0 42
2017 HR-04 82 10 0 8 0 0 0 92 8 11
2014 HR 64 30 5 1 0 1 0 95 1 123
2014 HR-02 61 30 7 0 0 2 0 93 0 45
2014 HR-03 64 27 7 2 0 0 0 91 2 44
2014 HR-04 67 33 0 0 0 0 0 100 0 14
2011 HR 61 27 6 5 1 0 0 88 6 189
2011 HR-01 49 43 7 0 0 0 0 93 0 14
2011 HR-02 58 28 6 9 0 0 0 86 9 67
2011 HR-03 65 28 5 0 1 0 0 93 1 66
2011 HR-04 60 18 9 8 5 0 0 78 13 33

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 52 37 6 4 1 1 0 90 4 150
2018 HR-02 49 38 8 3 2 0 0 87 5 62
2018 HR-03 57 30 8 6 0 0 0 86 6 46
2018 HR-04 51 43 6 0 0 0 0 94 0 12
2017 HR 48 36 8 7 1 0 0 84 8 124
2017 HR-02 47 40 7 5 0 0 0 87 5 56
2017 HR-03 41 38 13 8 0 0 0 79 8 41
2017 HR-04 46 38 0 8 7 0 0 85 15 11
2014 HR 47 38 11 3 1 0 0 85 4 123
2014 HR-02 48 43 4 4 0 0 0 91 4 45
2014 HR-03 39 38 16 5 2 0 0 77 7 44
2014 HR-04 55 45 0 0 0 0 0 100 0 14
2011 HR 42 38 7 11 3 0 0 80 14 190
2011 HR-01 37 56 7 0 0 0 0 93 0 14
2011 HR-02 35 40 3 17 6 0 0 75 22 68
2011 HR-03 48 37 5 8 3 0 0 85 10 66
2011 HR-04 37 34 16 10 2 0 0 72 13 33
2008 HR 43 41 7 7 2 0 0 85 8 124
2008 HR-02 47 43 4 7 0 0 0 89 7 55
2008 HR-03 35 48 9 6 3 0 0 83 8 27
2008 HR-04 36 49 5 10 0 0 0 85 10 20

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 40 33 16 9 2 1 0 73 11 149
2018 HR-02 38 46 10 6 0 0 0 84 6 61
2018 HR-03 28 26 26 12 7 2 0 55 19 46
2018 HR-04 60 6 21 12 0 0 0 67 12 12
2017 HR 35 37 13 7 9 0 0 72 15 125
2017 HR-02 39 45 7 7 2 0 0 84 9 56
2017 HR-03 21 38 25 2 14 0 0 59 16 42
2017 HR-04 46 8 0 27 18 0 0 54 46 11
2014 HR 25 34 21 14 5 1 0 59 19 123
2014 HR-02 17 45 20 13 4 0 0 63 18 45
2014 HR-03 17 25 28 20 7 2 0 44 28 44
2014 HR-04 34 34 19 7 7 0 0 68 13 14
2011 HR 20 26 20 17 18 0 0 46 35 190
2011 HR-01 30 28 21 14 7 0 0 58 21 14
2011 HR-02 13 20 13 27 27 0 0 34 54 68
2011 HR-03 15 31 33 11 9 0 0 47 20 66
2011 HR-04 22 29 7 17 25 0 0 51 41 33

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 40 34 14 11 2 0 0 73 13 148
2018 HR-02 39 42 9 9 0 0 0 81 9 61
2018 HR-03 28 29 24 14 5 0 0 57 20 46
2018 HR-04 39 34 21 6 0 0 0 73 6 12
2017 HR 34 38 11 11 6 0 0 72 17 125
2017 HR-02 32 47 7 11 4 0 0 78 14 56
2017 HR-03 26 38 20 11 5 0 0 64 16 42
2017 HR-04 46 8 9 29 7 0 0 54 36 11
2014 HR 25 35 18 14 8 0 0 60 22 123
2014 HR-02 19 48 13 13 7 0 0 67 20 45
2014 HR-03 15 28 23 23 12 0 0 43 34 44
2014 HR-04 35 27 25 7 7 0 0 62 13 14
2011 HR 16 26 13 21 23 1 0 43 44 190
2011 HR-01 22 36 7 28 7 0 0 58 35 14
2011 HR-02 13 19 11 26 31 0 0 32 56 68
2011 HR-03 8 33 19 19 20 1 0 42 39 66
2011 HR-04 22 26 5 21 25 0 0 48 46 33
2008 HR 19 31 19 18 12 1 0 51 30 124
2008 HR-02 7 40 21 20 12 0 0 47 32 55
2008 HR-03 20 26 19 21 15 0 0 45 36 27
2008 HR-04 20 19 27 19 10 5 0 41 30 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 43 28 14 8 3 2 1 74 11 149
2018 HR-02 36 37 14 5 6 0 1 74 11 62
2018 HR-03 41 27 15 13 0 2 2 70 14 46
2018 HR-04 60 13 13 15 0 0 0 73 15 12
2017 HR 38 31 9 9 7 3 3 74 17 125
2017 HR-02 39 34 7 9 5 3 2 77 15 56
2017 HR-03 33 32 12 5 9 2 7 72 15 42
2017 HR-04 39 8 9 26 7 10 0 53 37 11
2014 HR 37 27 15 8 7 5 2 68 16 123
2014 HR-02 41 22 19 7 7 2 2 66 14 45
2014 HR-03 34 30 16 5 11 2 2 66 16 44
2014 HR-04 32 34 12 7 7 8 0 72 14 14
2011 HR 26 22 16 13 15 5 4 52 30 190
2011 HR-01 35 23 15 7 14 7 0 62 22 14
2011 HR-02 15 15 18 20 22 4 6 33 47 68
2011 HR-03 31 25 15 7 12 8 1 63 21 66
2011 HR-04 28 24 14 10 12 2 9 59 25 33
2008 HR 25 31 17 12 6 5 2 61 20 123
2008 HR-02 14 31 21 9 7 12 5 55 19 55
2008 HR-03 29 37 21 12 0 0 0 67 12 26
2008 HR-04 24 32 9 25 9 0 0 56 35 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 50 29 10 3 6 1 1 81 9 150
2018 HR-02 46 31 11 3 5 2 2 80 9 62
2018 HR-03 57 25 8 2 7 2 0 84 8 46
2018 HR-04 37 51 6 6 0 0 0 88 6 12
2017 HR 48 27 9 8 6 2 1 77 14 124
2017 HR-02 42 34 7 8 7 2 0 77 15 55
2017 HR-03 56 29 6 7 2 0 0 85 9 42
2017 HR-04 34 17 21 10 18 0 0 51 28 11
2014 HR 50 29 10 6 1 4 0 82 7 123
2014 HR-02 61 24 11 0 0 4 0 89 0 45
2014 HR-03 45 25 7 14 2 7 0 75 17 44
2014 HR-04 33 43 18 6 0 0 0 76 6 14
2011 HR 41 32 14 9 1 1 0 75 11 190
2011 HR-01 44 34 7 7 0 7 0 85 7 14
2011 HR-02 41 30 14 9 3 1 1 74 12 68
2011 HR-03 37 32 15 13 1 1 0 70 15 66
2011 HR-04 43 42 10 5 0 0 0 85 5 33
2008 HR 37 34 15 7 4 2 0 73 11 124
2008 HR-02 35 43 13 5 2 2 0 80 7 54
2008 HR-03 36 28 17 12 8 0 0 63 20 28
2008 HR-04 20 34 32 9 0 5 0 57 10 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 50 26 10 7 7 1 0 76 14 150
2018 HR-02 48 22 11 9 9 2 0 71 18 62
2018 HR-03 51 21 11 10 6 0 0 73 16 46
2018 HR-04 51 49 0 0 0 0 0 100 0 12
2017 HR 43 29 9 8 11 0 1 73 18 125
2017 HR-02 39 35 6 8 13 0 0 74 20 56
2017 HR-03 44 33 10 6 7 0 0 77 13 42
2017 HR-04 34 17 21 10 18 0 0 51 28 11
2014 HR 45 30 9 9 4 3 0 77 14 123
2014 HR-02 52 33 2 6 2 4 0 89 9 45
2014 HR-03 40 23 12 12 9 5 0 66 22 44
2014 HR-04 26 56 0 18 0 0 0 82 18 14
2011 HR 39 33 10 13 4 2 0 72 18 189
2011 HR-01 40 30 7 7 7 8 0 76 16 13
2011 HR-02 38 33 10 14 4 0 0 71 19 68
2011 HR-03 33 28 13 17 7 3 0 62 24 66
2011 HR-04 42 46 3 9 0 0 0 88 9 33
2008 HR 35 34 15 9 4 1 2 71 13 124
2008 HR-02 31 46 9 7 4 2 2 80 11 55
2008 HR-03 38 17 26 19 0 0 0 55 19 27
2008 HR-04 25 36 20 9 5 5 0 64 15 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 49 23 14 8 6 1 0 72 13 150
2018 HR-02 45 28 11 13 3 0 0 73 16 62
2018 HR-03 46 23 16 6 7 2 0 71 13 46
2018 HR-04 51 22 27 0 0 0 0 73 0 12
2017 HR 52 21 8 8 9 0 1 74 17 124
2017 HR-02 49 25 3 13 9 0 0 75 22 56
2017 HR-03 49 26 15 4 5 0 0 76 9 42
2017 HR-04 57 0 12 0 31 0 0 57 31 10
2014 HR 50 25 12 8 3 2 0 76 11 123
2014 HR-02 50 28 11 9 0 2 0 80 9 45
2014 HR-03 44 18 16 12 7 2 0 64 19 44
2014 HR-04 53 29 12 6 0 0 0 82 6 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 24 33 18 8 3 14 0 66 13 149
2018 HR-02 21 40 16 5 3 14 0 72 9 61
2018 HR-03 14 28 18 17 2 22 0 53 24 46
2018 HR-04 26 39 36 0 0 0 0 64 0 12
2017 HR 24 37 18 9 3 9 0 67 14 125
2017 HR-02 31 39 14 7 4 5 0 73 11 56
2017 HR-03 12 40 25 14 2 7 0 56 17 42
2017 HR-04 27 30 17 10 8 7 0 61 20 11
2014 HR 18 35 12 13 7 15 0 62 24 123
2014 HR-02 23 33 11 7 4 22 0 72 14 45
2014 HR-03 11 20 21 21 9 18 0 38 36 44
2014 HR-04 13 42 13 6 13 13 0 63 22 14
2011 HR 14 18 21 17 21 8 1 35 41 189
2011 HR-01 30 21 7 28 0 14 0 60 32 14
2011 HR-02 10 14 19 16 28 13 0 27 51 67
2011 HR-03 6 24 23 15 24 7 1 32 43 66
2011 HR-04 19 14 29 20 15 3 0 34 36 33

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 23 38 14 15 7 3 0 63 22 149
2018 HR-02 18 49 14 12 5 2 0 68 18 61
2018 HR-03 14 35 16 17 11 7 0 52 31 46
2018 HR-04 25 33 15 21 6 0 0 58 27 12
2017 HR 18 41 16 17 6 2 0 60 24 125
2017 HR-02 23 43 19 7 5 2 0 68 13 56
2017 HR-03 10 40 14 30 7 0 0 50 36 42
2017 HR-04 18 28 17 21 15 0 0 46 36 11
2014 HR 15 26 24 19 14 2 0 42 34 123
2014 HR-02 15 26 31 17 9 2 0 42 27 45
2014 HR-03 11 18 27 25 16 2 0 30 42 44
2014 HR-04 22 33 13 12 13 7 0 59 27 14
2011 HR 11 15 15 17 38 3 0 27 58 188
2011 HR-01 16 29 14 7 28 7 0 48 37 14
2011 HR-02 11 6 10 15 54 4 0 17 72 66
2011 HR-03 1 22 19 22 32 4 0 24 56 66
2011 HR-04 16 9 18 19 38 0 0 25 57 33
2008 HR 11 24 19 13 25 7 1 38 42 124
2008 HR-02 5 23 20 20 27 6 0 30 49 55
2008 HR-03 13 23 18 18 28 0 0 36 46 28
2008 HR-04 10 20 23 5 33 9 0 33 42 20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 16 30 21 13 10 10 0 51 26 149
2018 HR-02 14 31 24 16 5 10 0 51 23 61
2018 HR-03 8 29 19 14 17 13 0 43 35 46
2018 HR-04 13 39 29 6 6 6 0 55 14 12
2017 HR 10 38 19 20 8 6 0 51 29 125
2017 HR-02 14 36 19 20 4 7 0 54 25 56
2017 HR-03 7 38 18 20 14 2 0 46 35 42
2017 HR-04 0 37 19 28 8 7 0 40 39 11
2014 HR 11 23 22 25 14 6 0 36 41 122
2014 HR-02 7 35 18 27 11 2 0 43 39 44
2014 HR-03 7 9 25 27 21 11 0 18 54 44
2014 HR-04 22 26 19 7 13 13 0 55 23 14
2011 HR 9 19 14 20 34 4 0 29 56 189
2011 HR-01 25 0 30 15 15 16 0 29 35 13
2011 HR-02 7 9 13 19 49 3 0 17 70 68
2011 HR-03 1 29 18 24 27 1 0 31 51 66
2011 HR-04 10 23 3 22 35 6 0 36 61 33
2008 HR 4 18 25 19 23 9 1 24 48 125
2008 HR-02 5 7 32 25 23 8 0 13 52 55
2008 HR-03 0 26 23 26 23 3 0 27 50 28
2008 HR-04 0 10 27 19 34 10 0 12 58 20

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 16 30 20 14 15 4 0 48 31 149
2018 HR-02 14 30 22 19 10 5 0 46 30 61
2018 HR-03 8 25 26 12 21 7 0 35 37 46
2018 HR-04 26 32 15 6 21 0 0 58 27 12
2017 HR 9 35 16 20 13 6 0 47 36 125
2017 HR-02 14 37 12 20 11 5 0 54 33 56
2017 HR-03 5 36 16 20 19 4 0 43 41 42
2017 HR-04 0 29 29 27 15 0 0 29 43 11
2014 HR 10 29 21 24 15 1 0 40 39 123
2014 HR-02 7 39 26 15 13 0 0 46 28 45
2014 HR-03 6 25 16 27 23 2 0 32 52 44
2014 HR-04 15 35 12 12 19 7 0 53 33 14
2011 HR 13 17 13 19 32 5 1 32 55 190
2011 HR-01 22 28 14 14 14 0 9 55 30 14
2011 HR-02 10 7 10 23 46 3 0 18 71 68
2011 HR-03 4 24 21 17 27 8 0 30 47 66
2011 HR-04 15 20 3 22 32 6 0 38 59 33
2008 HR 8 23 26 22 18 2 1 32 41 124
2008 HR-02 5 26 21 28 16 4 0 32 46 55
2008 HR-03 9 12 41 24 15 0 0 20 39 27
2008 HR-04 5 20 25 17 34 0 0 25 51 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 27 36 12 15 9 1 0 64 24 149
2018 HR-02 27 39 13 16 3 2 0 67 20 62
2018 HR-03 16 44 11 18 11 0 0 60 29 45
2018 HR-04 31 21 27 6 15 0 0 52 20 12
2017 HR 28 36 15 10 12 0 0 63 22 125
2017 HR-02 34 39 11 5 11 0 0 72 16 56
2017 HR-03 24 37 21 9 10 0 0 60 19 42
2017 HR-04 10 21 17 23 28 0 0 31 52 11
2014 HR 24 42 12 14 7 1 0 67 21 123
2014 HR-02 30 37 11 15 4 2 0 69 20 45
2014 HR-03 14 49 16 12 9 0 0 63 21 44
2014 HR-04 41 33 8 18 0 0 0 74 18 14
2011 HR 15 36 15 18 16 0 0 51 35 190
2011 HR-01 31 28 14 21 7 0 0 59 28 14
2011 HR-02 11 36 17 23 13 0 0 47 36 68
2011 HR-03 10 36 13 19 22 0 0 46 41 66
2011 HR-04 20 34 15 12 18 0 0 55 31 33

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 34 41 8 12 4 0 0 75 17 149
2018 HR-02 22 58 2 15 3 0 0 80 18 62
2018 HR-03 31 36 14 11 9 0 0 67 19 45
2018 HR-04 66 27 6 0 0 0 0 94 0 12
2017 HR 28 48 8 11 5 0 0 76 16 125
2017 HR-02 21 55 10 13 2 0 0 76 15 56
2017 HR-03 26 44 10 12 8 0 0 70 21 42
2017 HR-04 28 54 0 0 18 0 0 82 18 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 10 14 22 15 10 26 3 34 35 150
2018 HR-02 8 16 27 11 8 27 3 34 28 62
2018 HR-03 8 18 22 20 2 30 0 37 31 46
2018 HR-04 6 21 13 15 20 25 0 36 47 12
2017 HR 8 14 17 16 9 30 6 35 39 125
2017 HR-02 5 11 16 16 14 37 2 26 49 56
2017 HR-03 2 16 21 19 0 26 15 32 32 42
2017 HR-04 18 25 21 10 15 10 0 49 28 11
2014 HR 11 15 19 16 7 24 7 38 34 123
2014 HR-02 15 15 20 15 2 26 7 45 26 45
2014 HR-03 0 14 18 16 16 27 8 21 50 44
2014 HR-04 13 28 12 19 6 15 7 53 32 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 42 34 8 8 6 1 0 77 15 149
2018 HR-02 40 31 9 9 9 2 0 72 18 62
2018 HR-03 34 43 7 11 4 2 0 78 15 45
2018 HR-04 51 42 6 0 0 0 0 94 0 12
2017 HR 46 25 13 6 8 1 1 72 15 125
2017 HR-02 42 27 13 7 9 2 0 70 17 56
2017 HR-03 49 32 8 4 7 0 0 81 11 42
2017 HR-04 34 17 21 10 18 0 0 51 28 11
2014 HR 38 37 8 8 5 3 1 78 14 123
2014 HR-02 46 33 11 4 2 2 2 82 7 45
2014 HR-03 26 36 7 19 9 2 0 64 29 44
2014 HR-04 33 47 6 6 0 8 0 88 6 14
2011 HR 32 32 16 13 6 1 1 65 19 190
2011 HR-01 37 28 7 14 7 7 0 70 22 14
2011 HR-02 35 30 19 11 3 0 1 67 14 68
2011 HR-03 18 37 15 16 12 0 1 56 28 66
2011 HR-04 40 37 12 11 0 0 0 77 11 33
2008 HR 30 29 18 10 11 2 1 61 21 125
2008 HR-02 29 32 25 9 5 0 0 61 14 55
2008 HR-03 27 24 15 17 15 3 0 52 32 28
2008 HR-04 25 24 20 14 13 5 0 51 28 20

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 22 41 13 19 5 0 1 63 24 148
2018 HR-02 16 41 9 29 3 0 1 57 33 62
2018 HR-03 18 52 11 14 5 0 0 71 19 44
2018 HR-04 32 34 20 15 0 0 0 66 15 12
2017 HR 20 43 13 19 4 0 1 64 23 124
2017 HR-02 23 44 7 20 3 0 2 69 24 56
2017 HR-03 7 42 23 24 5 0 0 49 28 41
2017 HR-04 7 46 18 18 10 0 0 53 29 11
2014 HR 16 33 24 23 3 0 0 50 26 123
2014 HR-02 20 30 9 39 2 0 0 50 41 45
2014 HR-03 11 40 25 19 5 0 0 51 23 44
2014 HR-04 13 62 18 7 0 0 0 76 7 14
2011 HR 18 33 22 20 7 0 1 51 27 190
2011 HR-01 22 28 29 7 14 0 0 50 21 14
2011 HR-02 16 34 16 28 6 0 0 50 34 68
2011 HR-03 15 27 27 23 7 0 1 43 30 66
2011 HR-04 12 48 27 5 5 0 3 62 10 33
2008 HR 19 46 13 17 3 0 2 66 21 124
2008 HR-02 11 55 12 20 0 0 2 67 20 55
2008 HR-03 23 27 17 27 3 0 3 51 31 27
2008 HR-04 24 35 22 15 5 0 0 59 19 20

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 66 26 3 3 2 0 0 92 5 149
2018 HR-02 61 28 3 5 3 0 0 89 8 62
2018 HR-03 77 17 2 2 2 0 0 94 4 45
2018 HR-04 43 42 15 0 0 0 0 85 0 12
2017 HR 67 25 3 3 2 0 0 92 5 125
2017 HR-02 62 31 0 5 2 0 0 93 7 56
2017 HR-03 63 28 9 0 0 0 0 91 0 42
2017 HR-04 85 15 0 0 0 0 0 100 0 11
2014 HR 59 34 3 4 0 0 0 93 4 123
2014 HR-02 55 39 4 2 0 0 0 93 2 45
2014 HR-03 59 34 2 5 0 0 0 93 5 44
2014 HR-04 67 33 0 0 0 0 0 100 0 14
2011 HR 59 31 4 4 2 0 0 90 6 189
2011 HR-01 55 36 9 0 0 0 0 91 0 14
2011 HR-02 50 36 4 9 1 0 0 86 10 67
2011 HR-03 68 23 5 3 0 1 0 92 3 66
2011 HR-04 56 33 2 3 6 0 0 89 8 33
2008 HR 49 43 3 2 2 0 0 92 5 125
2008 HR-02 47 44 4 4 2 0 0 91 5 55
2008 HR-03 65 32 0 0 3 0 0 97 3 28
2008 HR-04 46 54 0 0 0 0 0 100 0 20

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 66 26 3 4 1 0 0 92 5 148
2018 HR-02 60 29 5 5 2 0 0 89 6 62
2018 HR-03 73 25 0 2 0 0 0 98 2 45
2018 HR-04 58 36 0 0 6 0 0 94 6 12
2017 HR 64 27 2 5 2 0 0 91 7 125
2017 HR-02 58 33 0 5 4 0 0 91 9 56
2017 HR-03 61 28 7 5 0 0 0 88 5 42
2017 HR-04 74 26 0 0 0 0 0 100 0 11
2014 HR 63 28 4 3 1 1 0 92 4 123
2014 HR-02 52 37 4 4 0 2 0 91 5 45
2014 HR-03 66 25 2 5 2 0 0 91 7 44
2014 HR-04 82 18 0 0 0 0 0 100 0 14
2011 HR 56 37 2 4 1 0 0 93 5 190
2011 HR-01 41 51 0 7 0 0 0 93 7 14
2011 HR-02 52 38 3 7 0 0 0 90 7 68
2011 HR-03 59 38 1 0 1 0 0 97 1 66
2011 HR-04 58 32 5 3 2 0 0 90 5 33
2008 HR 46 46 6 2 1 0 0 92 3 125
2008 HR-02 38 55 4 2 2 0 0 93 4 55
2008 HR-03 61 34 3 0 3 0 0 95 3 28
2008 HR-04 43 53 5 0 0 0 0 95 0 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 19 36 16 14 10 6 0 58 25 146
2018 HR-02 19 34 15 16 12 5 0 55 29 60
2018 HR-03 6 45 15 18 8 8 0 55 29 46
2018 HR-04 27 33 28 0 6 5 0 64 7 12
2017 HR 14 30 17 23 12 4 0 46 37 125
2017 HR-02 14 35 9 25 11 6 0 52 38 56
2017 HR-03 7 29 25 16 18 5 0 38 36 42
2017 HR-04 21 7 18 35 18 0 0 28 54 11
2014 HR 17 29 18 12 21 2 1 47 34 123
2014 HR-02 19 30 11 18 18 4 0 52 37 45
2014 HR-03 4 24 30 9 28 2 2 30 38 44
2014 HR-04 15 46 13 7 19 0 0 62 25 14
2011 HR 12 27 17 25 16 3 0 40 42 190
2011 HR-01 14 29 7 28 14 9 0 47 45 14
2011 HR-02 12 24 12 34 18 0 0 36 53 68
2011 HR-03 8 30 26 19 17 0 0 39 35 66
2011 HR-04 15 19 17 19 18 12 0 39 42 33
2008 HR 12 37 17 18 15 2 0 50 33 124
2008 HR-02 11 34 21 20 12 2 0 46 33 55
2008 HR-03 5 38 16 23 19 0 0 43 42 27
2008 HR-04 5 39 9 25 22 0 0 44 47 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 16 28 13 22 17 3 1 46 40 147
2018 HR-02 8 28 13 30 18 1 2 38 49 60
2018 HR-03 10 33 9 20 20 8 0 47 43 46
2018 HR-04 39 21 13 15 12 0 0 60 27 12
2017 HR 10 20 14 22 29 2 3 31 54 125
2017 HR-02 11 18 12 23 35 2 0 29 59 56
2017 HR-03 7 19 20 21 28 2 2 27 51 42
2017 HR-04 10 10 18 35 26 0 0 21 61 11
2014 HR 12 24 10 21 29 3 1 37 52 123
2014 HR-02 15 28 9 24 24 0 0 43 48 45
2014 HR-03 0 16 14 23 43 0 4 17 69 44
2014 HR-04 7 34 6 19 25 8 0 45 49 14
2011 HR 8 22 17 24 22 3 4 32 49 190
2011 HR-01 7 21 7 21 14 16 15 40 50 14
2011 HR-02 6 20 16 21 33 0 4 27 56 68
2011 HR-03 4 21 21 32 20 1 0 26 53 66
2011 HR-04 15 19 19 20 16 9 3 39 40 33
2008 HR 13 22 15 23 20 5 1 37 46 123
2008 HR-02 11 28 16 23 16 6 0 42 42 55
2008 HR-03 12 15 12 27 34 0 0 27 61 27
2008 HR-04 19 14 15 28 19 0 5 35 49 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 33 37 9 14 6 1 0 70 21 149
2018 HR-02 26 37 9 18 8 2 0 64 26 61
2018 HR-03 31 38 11 11 9 0 0 69 20 46
2018 HR-04 30 48 7 15 0 0 0 78 15 12
2017 HR 25 46 9 11 9 0 0 71 20 125
2017 HR-02 28 46 7 9 11 0 0 73 20 56
2017 HR-03 19 51 7 14 9 0 0 70 23 42
2017 HR-04 10 35 36 10 8 0 0 46 18 11
2014 HR 20 38 11 21 11 0 0 58 32 123
2014 HR-02 21 35 11 24 9 0 0 56 33 45
2014 HR-03 11 40 9 21 19 0 0 52 39 44
2014 HR-04 20 35 33 6 7 0 0 55 12 14
2011 HR 23 34 10 17 15 1 1 58 32 190
2011 HR-01 14 49 9 21 0 7 0 68 22 14
2011 HR-02 19 30 11 17 22 0 0 49 39 68
2011 HR-03 28 30 12 21 9 0 0 57 30 66
2011 HR-04 15 46 8 12 18 0 0 61 31 33

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 39 36 12 10 4 0 0 75 14 150
2018 HR-02 32 40 11 11 6 0 0 72 17 62
2018 HR-03 44 31 19 4 2 0 0 75 6 46
2018 HR-04 30 48 7 15 0 0 0 78 15 12
2017 HR 30 32 20 10 8 0 0 62 18 125
2017 HR-02 35 37 11 7 9 0 0 73 16 56
2017 HR-03 23 37 18 14 7 0 0 60 21 42
2017 HR-04 21 8 46 25 0 0 0 29 25 11
2014 HR 28 43 13 12 5 0 0 70 17 123
2014 HR-02 30 46 7 11 7 0 0 76 18 45
2014 HR-03 20 36 19 19 7 0 0 56 26 44
2014 HR-04 13 68 6 13 0 0 0 81 13 14

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 24 46 11 12 7 1 1 71 19 150
2018 HR-02 21 47 16 11 3 0 2 69 14 62
2018 HR-03 21 40 10 12 16 2 0 61 29 46
2018 HR-04 18 76 6 0 0 0 0 94 0 12
2017 HR 25 44 12 12 6 1 0 70 18 125
2017 HR-02 28 51 9 7 5 0 0 79 12 56
2017 HR-03 19 46 9 16 10 0 0 65 26 42
2017 HR-04 18 27 28 28 0 0 0 44 28 11
2014 HR 19 42 19 11 8 1 0 62 19 123
2014 HR-02 13 52 13 11 9 2 0 67 20 45
2014 HR-03 11 33 30 11 14 0 0 44 25 44
2014 HR-04 22 54 12 12 0 0 0 76 12 14
2011 HR 21 35 19 18 6 1 1 56 24 190
2011 HR-01 22 49 21 0 0 0 9 77 0 14
2011 HR-02 17 37 16 26 4 0 0 54 30 68
2011 HR-03 22 28 25 16 8 1 0 50 24 66
2011 HR-04 14 41 16 18 7 0 3 58 26 33

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 22 42 18 8 6 3 0 66 15 148
2018 HR-02 15 52 19 7 6 2 0 67 13 61
2018 HR-03 19 34 23 12 9 4 0 55 22 46
2018 HR-04 18 48 28 0 6 0 0 66 6 12
2017 HR 16 45 18 11 6 5 0 64 17 125
2017 HR-02 14 54 16 9 4 4 0 71 13 56
2017 HR-03 12 37 23 14 10 4 0 51 25 42
2017 HR-04 18 39 28 7 8 0 0 57 15 11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 51 24 12 8 4 1 0 76 12 149
2018 HR-02 50 28 13 5 3 2 0 79 8 62
2018 HR-03 48 17 17 16 2 0 0 65 18 45
2018 HR-04 51 28 6 0 15 0 0 79 15 12
2017 HR 44 35 8 10 2 1 1 80 12 125
2017 HR-02 45 34 11 7 2 2 0 80 9 56
2017 HR-03 44 35 5 10 4 0 2 81 14 42
2017 HR-04 27 47 7 18 0 0 0 74 18 11
2014 HR 38 41 8 5 5 1 2 81 10 123
2014 HR-02 39 48 4 4 2 0 2 89 7 45
2014 HR-03 33 32 9 11 9 2 2 69 22 44
2014 HR-04 32 61 0 0 7 0 0 93 7 14
2011 HR 40 34 9 11 5 0 3 75 16 190
2011 HR-01 29 43 7 7 7 0 7 78 15 14
2011 HR-02 39 37 4 14 3 0 3 78 18 68
2011 HR-03 37 29 16 13 5 0 0 66 18 66
2011 HR-04 40 38 6 5 7 0 3 81 13 33

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 36 32 13 7 10 1 1 69 18 149
2018 HR-02 39 34 15 6 1 3 2 77 8 61
2018 HR-03 22 32 17 6 23 0 0 54 29 46
2018 HR-04 47 34 12 6 0 0 0 81 6 12
2017 HR 33 31 17 8 8 1 2 66 16 125
2017 HR-02 35 31 20 7 5 2 0 67 12 56
2017 HR-03 21 37 16 9 16 0 0 58 26 42
2017 HR-04 40 39 10 10 0 0 0 79 10 11
2014 HR 36 29 20 9 5 0 1 66 14 123
2014 HR-02 33 41 15 4 4 0 2 76 9 45
2014 HR-03 32 23 19 16 9 0 2 55 26 44
2014 HR-04 40 35 25 0 0 0 0 75 0 14
2011 HR 25 32 20 10 12 0 2 58 22 190
2011 HR-01 37 42 21 0 0 0 0 79 0 14
2011 HR-02 26 36 16 11 10 0 1 62 22 68
2011 HR-03 23 19 25 13 18 0 1 42 32 66
2011 HR-04 13 45 22 8 10 0 3 59 18 33
2008 HR 19 29 20 21 10 1 0 48 31 123
2008 HR-02 16 26 25 23 9 2 0 42 33 55
2008 HR-03 8 20 21 32 19 0 0 28 51 26
2008 HR-04 27 43 9 20 0 0 0 71 20 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 HR 17 50 33 150
2018 HR-02 21 52 27 62
2018 HR-03 6 61 34 46
2018 HR-04 12 60 28 12
2017 HR 16 62 22 125
2017 HR-02 11 67 22 56
2017 HR-03 16 68 16 42
2017 HR-04 25 46 29 11
2014 HR 13 60 27 123
2014 HR-02 9 76 15 45
2014 HR-03 11 52 36 44
2014 HR-04 31 49 20 14
2011 HR 26 42 33 190
2011 HR-01 30 34 35 14
2011 HR-02 28 37 35 68
2011 HR-03 16 52 32 66
2011 HR-04 43 33 25 33

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 HR 18 27 7 10 30 7 27
2018 HR-02 0 25 8 15 36 15 12
2017 HR 29 16 35 16 0 4 19
2014 HR 17 29 36 6 9999 12 15
2011 HR 32 11 27 13 9999 17 51
2011 HR-02 10 20 35 30 9999 5 20
2011 HR-03 75 0 25 0 9999 0 12
2011 HR-04 31 7 29 6 9999 28 14
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 51 30 9 9 1 0 0 81 10 150
2018 HR-02 50 33 5 9 3 0 0 83 13 62
2018 HR-03 45 32 8 15 0 0 0 77 15 46
2018 HR-04 58 6 36 0 0 0 0 64 0 12
2017 HR 45 40 10 3 2 0 0 85 5 125
2017 HR-02 41 48 7 4 0 0 0 89 4 56
2017 HR-03 37 46 10 0 6 0 0 84 6 42
2017 HR-04 57 28 15 0 0 0 0 85 0 11
2014 HR 43 44 5 5 2 1 0 88 7 122
2014 HR-02 39 44 6 9 0 2 0 84 9 45
2014 HR-03 34 50 7 5 5 0 0 84 9 44
2014 HR-04 62 38 0 0 0 0 0 100 0 14
2011 HR 31 38 8 11 10 2 0 71 22 189
2011 HR-01 21 64 0 7 7 0 0 86 14 14
2011 HR-02 21 32 12 20 14 1 0 54 34 68
2011 HR-03 26 49 7 9 7 1 0 76 16 65
2011 HR-04 56 22 7 5 10 0 0 78 15 33
2008 HR 36 42 8 7 4 3 0 80 12 124
2008 HR-02 33 45 2 11 4 5 0 83 15 54
2008 HR-03 38 39 11 3 8 0 0 78 11 28
2008 HR-04 37 43 6 9 5 0 0 80 14 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 25 47 13 11 1 2 0 74 13 146
2018 HR-02 25 51 14 5 2 3 0 79 7 61
2018 HR-03 16 56 10 17 2 0 0 72 19 45
2018 HR-04 18 33 36 13 0 0 0 51 13 12
2017 HR 25 49 15 9 2 0 0 74 11 125
2017 HR-02 28 59 10 4 0 0 0 87 4 56
2017 HR-03 21 42 19 15 2 0 0 63 18 42
2017 HR-04 10 44 19 18 8 0 0 55 26 11
2014 HR 18 45 16 11 10 0 0 63 20 123
2014 HR-02 15 46 22 11 7 0 0 61 17 45
2014 HR-03 11 52 12 11 14 0 0 63 25 44
2014 HR-04 23 39 12 12 13 0 0 62 25 14
2011 HR 14 32 10 15 28 1 0 46 44 190
2011 HR-01 7 59 7 21 7 0 0 66 28 14
2011 HR-02 10 24 7 17 41 2 0 34 58 68
2011 HR-03 11 37 18 15 18 0 0 49 33 66
2011 HR-04 20 25 3 13 38 0 0 46 51 33

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 8 21 46 19 6 1 1 25 29 148
2018 HR-02 3 22 49 21 5 0 0 26 25 62
2018 HR-03 12 19 41 20 6 0 2 27 32 46
2017 HR 5 24 40 19 4 1 6 25 32 125
2017 HR-02 2 25 48 18 2 2 3 21 28 56
2017 HR-03 12 29 35 12 2 0 10 16 45 42
2017 HR-04 8 17 39 15 21 0 0 36 25 11
2014 HR 23 30 33 8 5 1 1 14 53 123
2014 HR-02 22 32 37 2 4 2 0 7 55 45
2014 HR-03 30 26 34 7 4 0 0 11 55 44
2014 HR-04 13 31 12 35 0 0 8 38 48 14
2011 HR 29 26 25 12 7 1 1 19 56 190
2011 HR-01 0 23 49 14 7 7 0 22 24 14
2011 HR-02 46 29 13 6 5 0 0 12 75 68
2011 HR-03 18 28 31 13 8 0 1 22 47 66
2011 HR-04 39 24 20 17 0 0 0 17 63 33
2008 HR 16 30 36 10 7 0 2 16 47 125
2008 HR-02 11 44 34 4 6 0 2 10 56 55
2008 HR-03 14 25 46 8 7 0 0 14 40 28
2008 HR-04 29 33 28 5 5 0 0 10 62 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 5 15 38 30 8 3 1 40 20 148
2018 HR-02 4 7 40 35 9 3 1 46 12 62
2018 HR-03 7 17 37 25 8 5 2 35 25 46
2017 HR 8 17 35 24 10 0 5 37 26 125
2017 HR-02 4 12 43 22 16 0 3 39 16 56
2017 HR-03 11 26 35 19 2 0 6 23 40 42
2017 HR-04 17 18 36 18 0 0 10 20 40 11
2014 HR 27 27 30 8 5 1 3 13 56 123
2014 HR-02 26 33 33 0 4 2 2 4 62 45
2014 HR-03 30 25 34 7 4 0 0 11 55 44
2014 HR-04 12 32 20 19 0 0 17 23 53 14
2011 HR 35 20 24 9 9 1 1 18 57 190
2011 HR-01 21 37 14 7 14 7 0 23 62 14
2011 HR-02 54 16 17 7 5 2 0 12 71 68
2011 HR-03 26 21 32 14 6 0 1 21 47 66
2011 HR-04 36 25 24 3 9 0 3 13 62 33
2008 HR 16 29 25 15 10 2 3 26 48 125
2008 HR-02 12 46 28 5 8 0 0 13 59 55
2008 HR-03 14 14 37 25 7 0 3 32 29 28
2008 HR-04 29 37 9 9 5 0 10 16 73 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 10 23 31 24 7 4 1 32 35 148
2018 HR-02 8 38 29 16 6 2 1 23 47 62
2018 HR-03 13 14 30 25 8 11 0 37 29 46
2017 HR 14 24 38 18 2 2 3 21 40 125
2017 HR-02 14 25 40 16 4 0 2 20 40 56
2017 HR-03 8 32 35 20 0 2 2 21 42 42
2017 HR-04 36 7 21 25 0 10 0 28 48 11
2014 HR 34 17 29 12 6 0 2 18 52 123
2014 HR-02 37 20 30 9 0 0 4 9 60 45
2014 HR-03 34 16 28 14 9 0 0 22 50 44
2014 HR-04 34 7 33 12 6 0 8 20 44 14
2011 HR 32 24 19 12 12 0 2 24 57 190
2011 HR-01 14 14 29 28 14 0 0 43 28 14
2011 HR-02 46 23 13 9 5 0 3 15 72 68
2011 HR-03 24 20 26 13 16 0 1 29 44 66
2011 HR-04 37 39 10 5 9 0 0 14 76 33
2008 HR 23 20 27 17 7 3 3 25 46 125
2008 HR-02 23 25 37 7 4 2 2 12 50 55
2008 HR-03 20 11 23 39 7 0 0 45 31 28
2008 HR-04 30 38 17 5 5 6 0 10 72 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 2 12 29 37 18 1 1 56 15 147
2018 HR-02 0 15 20 41 20 3 0 63 16 61
2018 HR-03 2 18 42 20 16 0 2 37 20 46
2017 HR 6 8 35 36 11 0 3 49 15 124
2017 HR-02 5 7 29 46 11 0 2 58 13 55
2017 HR-03 9 14 42 25 10 0 0 35 23 42
2017 HR-04 0 0 38 34 17 0 10 57 0 11
2014 HR 13 19 29 21 14 0 4 36 34 123
2014 HR-02 18 9 26 24 17 0 6 44 28 45
2014 HR-03 9 28 39 11 11 0 2 23 37 44
2014 HR-04 7 12 28 32 12 0 8 48 21 14
2011 HR 17 14 34 18 15 1 1 33 32 189
2011 HR-01 0 7 28 28 31 7 0 63 7 14
2011 HR-02 29 16 28 17 10 1 0 27 45 67
2011 HR-03 11 17 40 14 16 0 1 31 28 66
2011 HR-04 20 12 34 24 9 0 0 33 32 33
2008 HR 7 19 35 25 11 1 2 37 26 125
2008 HR-02 5 25 48 12 8 0 2 21 31 55
2008 HR-03 3 17 34 37 9 0 0 46 20 28
2008 HR-04 9 19 39 22 11 0 0 32 28 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 20 17 33 13 12 2 2 27 39 147
2018 HR-02 9 26 35 11 14 2 2 27 37 61
2018 HR-03 31 14 33 8 8 5 2 18 47 45
2017 HR 21 19 35 13 6 2 4 20 43 125
2017 HR-02 21 14 44 15 3 2 2 19 36 56
2017 HR-03 26 30 32 5 0 5 2 5 60 42
2017 HR-04 16 20 10 26 17 0 10 48 40 11
2014 HR 35 24 22 6 10 1 3 17 61 123
2014 HR-02 35 22 24 9 2 0 9 12 62 45
2014 HR-03 44 25 20 6 4 0 0 10 69 44
2014 HR-04 19 19 39 0 15 8 0 16 41 14
2011 HR 34 25 19 7 10 1 4 18 62 190
2011 HR-01 0 34 21 7 22 7 9 34 41 14
2011 HR-02 47 22 19 4 7 0 2 12 70 68
2011 HR-03 34 25 18 9 13 0 1 22 60 66
2011 HR-04 30 27 21 9 0 0 12 10 65 33
2008 HR 34 24 23 8 10 1 1 18 59 125
2008 HR-02 44 20 21 7 4 0 4 12 66 55
2008 HR-03 27 38 26 9 0 0 0 9 64 28
2008 HR-04 38 33 18 0 11 0 0 11 71 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 9 12 28 32 13 3 2 48 23 147
2018 HR-02 4 14 24 36 17 3 2 56 19 62
2018 HR-03 7 10 31 33 11 7 2 48 18 45
2017 HR 9 17 28 26 13 2 6 42 28 124
2017 HR-02 3 11 22 31 23 2 9 60 16 56
2017 HR-03 14 29 33 22 0 0 2 23 44 42
2017 HR-04 19 9 40 20 12 0 0 31 28 10
2014 HR 18 23 32 10 11 1 4 23 43 123
2014 HR-02 13 28 37 11 4 2 4 16 44 45
2014 HR-03 21 23 41 0 13 0 2 13 45 44
2014 HR-04 19 12 33 8 19 0 8 30 34 14
2011 HR 20 19 27 15 12 2 5 29 42 190
2011 HR-01 28 14 21 0 14 7 16 19 54 14
2011 HR-02 31 16 24 12 10 0 7 24 50 68
2011 HR-03 7 24 35 15 13 1 4 30 33 66
2011 HR-04 23 20 18 23 12 3 0 36 45 33
2008 HR 27 26 27 6 9 3 2 16 55 125
2008 HR-02 35 35 20 4 6 0 0 10 71 55
2008 HR-03 11 20 54 8 7 0 0 15 31 28
2008 HR-04 35 36 19 0 6 5 0 6 74 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 10 23 32 22 8 2 1 31 35 148
2018 HR-02 8 26 37 16 9 3 0 27 35 62
2018 HR-03 14 22 26 26 6 2 5 34 38 46
2017 HR 13 25 38 11 5 3 5 18 41 125
2017 HR-02 5 32 36 16 5 2 4 23 39 56
2017 HR-03 17 21 45 11 0 2 4 11 40 42
2017 HR-04 36 7 29 7 10 0 10 19 48 11
2014 HR 28 23 29 7 8 2 4 16 53 123
2014 HR-02 31 24 30 9 2 2 2 11 57 45
2014 HR-03 32 30 25 4 8 0 0 13 62 44
2014 HR-04 19 7 38 13 6 8 8 24 31 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 38 25 14 11 9 2 1 65 20 148
2018 HR-02 33 35 15 9 5 3 0 70 14 62
2018 HR-03 34 31 11 15 8 2 0 66 23 46
2017 HR 32 39 9 6 9 3 2 75 16 125
2017 HR-02 28 49 7 5 7 4 0 80 13 56
2017 HR-03 35 37 14 2 9 2 0 74 12 42
2017 HR-04 29 25 10 7 28 0 0 54 36 11
2014 HR 43 32 11 7 5 2 0 76 13 122
2014 HR-02 50 31 15 4 0 0 0 80 4 45
2014 HR-03 45 23 9 11 7 5 0 71 19 44
2014 HR-04 28 53 0 0 19 0 0 81 19 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 47 35 8 6 2 1 1 83 9 149
2018 HR-02 42 41 9 6 2 0 0 83 8 62
2018 HR-03 40 44 6 7 2 2 0 85 8 46
2018 HR-04 72 13 15 0 0 0 0 85 0 12
2017 HR 46 35 5 10 5 0 0 81 14 124
2017 HR-02 43 43 2 9 4 0 0 86 12 56
2017 HR-03 47 37 4 5 7 0 0 84 12 42
2017 HR-04 23 27 12 39 0 0 0 49 39 10
2014 HR 54 37 5 3 1 0 0 91 4 123
2014 HR-02 56 39 2 2 0 0 0 96 2 45
2014 HR-03 54 32 7 5 2 0 0 86 7 44
2014 HR-04 41 47 12 0 0 0 0 88 0 14

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 36 44 14 2 2 2 1 82 3 149
2018 HR-02 35 43 17 1 0 3 0 81 1 62
2018 HR-03 34 51 9 2 2 2 0 87 4 46
2018 HR-04 37 41 22 0 0 0 0 78 0 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 30 40 16 4 3 5 1 74 8 150
2018 HR-02 26 37 22 5 3 8 0 67 9 62
2018 HR-03 15 48 16 6 7 6 2 69 13 46
2018 HR-04 18 61 15 6 0 0 0 79 6 12
2017 HR 26 38 18 6 3 8 2 70 10 124
2017 HR-02 29 41 14 4 4 9 0 77 8 56
2017 HR-03 16 39 26 4 5 7 2 61 10 42
2017 HR-04 28 36 8 28 0 0 0 64 28 11
2014 HR 29 42 18 4 2 5 0 75 6 123
2014 HR-02 26 41 24 2 2 4 0 70 5 45
2014 HR-03 18 36 23 9 2 12 0 61 13 44
2014 HR-04 27 51 22 0 0 0 0 78 0 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 33 42 13 8 1 3 0 78 9 150
2018 HR-02 31 41 21 5 0 3 0 74 5 62
2018 HR-03 19 52 10 15 2 2 0 73 17 46
2018 HR-04 30 49 0 15 0 6 0 84 16 12
2017 HR 25 52 10 7 2 3 1 80 9 125
2017 HR-02 31 50 7 5 4 4 0 83 9 56
2017 HR-03 14 60 14 4 2 2 2 78 7 42
2017 HR-04 29 28 8 28 0 7 0 61 30 11
2014 HR 28 39 18 7 2 6 1 72 9 123
2014 HR-02 39 33 20 2 0 4 2 76 2 45
2014 HR-03 13 39 25 12 5 7 0 55 17 44
2014 HR-04 34 53 7 7 0 0 0 87 7 14
2011 HR 25 26 19 12 16 2 0 52 28 189
2011 HR-01 37 42 7 0 7 7 0 85 7 14
2011 HR-02 21 20 16 13 27 3 0 42 41 67
2011 HR-03 17 35 24 12 9 3 0 54 22 66
2011 HR-04 30 17 21 17 15 0 0 46 32 33

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 41 39 12 7 2 1 0 80 8 150
2018 HR-02 45 38 12 2 2 1 0 84 3 62
2018 HR-03 23 48 14 10 4 0 0 72 14 46
2018 HR-04 45 34 6 15 0 0 0 79 15 12
2017 HR 41 38 9 10 2 0 0 79 12 124
2017 HR-02 41 42 4 9 4 0 0 83 13 55
2017 HR-03 39 41 14 5 2 0 0 79 7 42
2017 HR-04 37 18 17 28 0 0 0 54 28 11
2014 HR 38 39 9 8 7 0 0 77 14 123
2014 HR-02 39 46 7 9 0 0 0 85 9 45
2014 HR-03 29 34 16 12 9 0 0 63 21 44
2014 HR-04 35 46 0 6 13 0 0 81 19 14
2011 HR 26 23 14 20 17 0 0 49 37 188
2011 HR-01 59 14 0 14 14 0 0 72 28 14
2011 HR-02 18 10 25 25 23 0 0 28 47 67
2011 HR-03 21 35 9 20 15 0 0 56 35 65
2011 HR-04 27 31 9 15 17 0 0 59 32 33
2008 HR 27 31 13 16 12 1 0 59 28 125
2008 HR-02 20 41 11 16 12 0 0 61 28 55
2008 HR-03 26 19 23 18 14 0 0 44 32 28
2008 HR-04 15 35 14 22 9 5 0 52 33 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 18 36 16 10 7 8 5 62 20 149
2018 HR-02 19 38 13 11 9 10 0 64 22 62
2018 HR-03 22 34 19 9 2 7 7 65 12 46
2018 HR-04 6 47 15 15 0 11 6 65 18 12
2017 HR 22 29 13 9 10 7 9 61 24 125
2017 HR-02 20 37 11 5 12 6 8 67 20 56
2017 HR-03 20 24 16 9 9 10 12 56 23 42
2017 HR-04 18 25 10 25 10 10 0 49 40 11
2014 HR 31 32 15 7 2 5 8 73 10 123
2014 HR-02 35 26 18 2 0 8 11 76 3 45
2014 HR-03 20 25 21 11 7 5 11 53 22 44
2014 HR-04 20 62 6 12 0 0 0 82 12 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 28 37 12 11 10 2 0 66 22 146
2018 HR-02 19 36 17 14 10 3 0 57 25 61
2018 HR-03 28 38 6 12 13 2 0 68 26 45
2018 HR-04 26 34 20 0 20 0 0 60 20 12
2017 HR 30 34 12 11 7 4 2 68 19 125
2017 HR-02 29 34 11 11 9 7 0 67 21 56
2017 HR-03 26 36 17 12 5 2 2 65 17 42
2017 HR-04 26 38 8 10 18 0 0 64 28 11
2014 HR 34 35 12 10 5 4 1 72 16 123
2014 HR-02 30 37 18 9 2 4 0 70 11 45
2014 HR-03 29 37 9 11 9 5 0 69 22 44
2014 HR-04 28 47 0 19 7 0 0 75 25 14
2011 HR 28 35 11 11 8 5 1 67 21 190
2011 HR-01 29 49 7 0 14 0 0 79 14 14
2011 HR-02 24 36 13 13 10 3 1 63 23 68
2011 HR-03 17 37 10 16 8 11 1 62 27 66
2011 HR-04 44 27 17 7 5 0 0 71 12 33
2008 HR 23 29 18 16 6 6 2 57 24 123
2008 HR-02 27 28 20 18 4 4 0 58 22 55
2008 HR-03 18 29 21 23 9 0 0 47 32 27
2008 HR-04 9 40 19 12 5 9 5 57 20 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 21 35 27 12 3 1 0 57 16 147
2018 HR-02 22 32 34 10 2 2 0 54 12 60
2018 HR-03 10 40 33 14 4 0 0 49 18 46
2018 HR-04 11 40 28 6 15 0 0 51 21 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 20 26 19 10 13 12 0 53 26 148
2018 HR-02 18 26 17 10 14 15 0 52 28 61
2018 HR-03 18 32 12 14 8 16 0 60 26 46
2018 HR-04 11 19 43 0 20 6 0 32 22 12
2017 HR 23 20 16 16 15 8 2 48 35 124
2017 HR-02 26 19 16 15 15 9 0 49 33 55
2017 HR-03 15 27 14 16 16 7 5 48 36 42
2017 HR-04 10 8 21 28 33 0 0 18 61 11
2014 HR 17 17 14 20 14 17 0 42 41 123
2014 HR-02 15 11 24 15 9 26 0 35 33 45
2014 HR-03 15 20 14 18 19 14 0 41 43 44
2014 HR-04 13 28 0 31 19 8 0 45 55 14
2011 HR 11 16 14 23 18 16 1 34 50 189
2011 HR-01 16 14 0 34 14 22 0 38 62 14
2011 HR-02 12 14 14 17 23 19 1 32 50 67
2011 HR-03 6 23 14 23 19 14 1 34 50 66
2011 HR-04 13 3 22 34 10 18 0 19 54 33

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HR 9 91 150

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 HR 53 12

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 HR 42 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 HR 32 12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 HR 44 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 HR 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 HR 66 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 9 19 16 9 7 31 8 46 27 149
2018 HR-02 6 17 25 10 8 31 3 35 27 61
2018 HR-03 2 18 10 11 12 36 12 38 43 46
2018 HR-04 19 47 0 15 6 13 0 76 24 12
2017 HR 7 18 15 7 12 28 12 43 32 125
2017 HR-02 10 12 20 7 7 36 7 40 25 56
2017 HR-03 2 21 10 10 9 30 18 44 37 42
2017 HR-04 21 0 20 0 52 8 0 22 56 11
2014 HR 8 17 22 9 1 33 10 44 17 123
2014 HR-02 11 9 24 4 0 35 17 41 9 45
2014 HR-03 0 20 21 14 0 35 11 37 25 44
2014 HR-04 24 13 31 19 0 13 0 42 22 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 22 32 19 9 4 13 1 62 15 149
2018 HR-02 20 30 25 6 3 16 0 59 12 61
2018 HR-03 4 39 17 13 8 18 2 53 26 46
2018 HR-04 34 39 6 15 6 0 0 73 21 12
2017 HR 15 33 15 9 5 19 4 62 18 125
2017 HR-02 18 36 14 9 4 18 2 66 16 56
2017 HR-03 8 36 16 5 7 22 7 61 16 42
2017 HR-04 21 26 20 18 15 0 0 46 34 11
2014 HR 19 23 22 11 2 21 1 55 17 123
2014 HR-02 23 26 24 2 2 20 2 63 6 45
2014 HR-03 10 21 23 18 2 25 0 42 28 44
2014 HR-04 30 19 26 26 0 0 0 49 26 14
2011 HR 21 34 18 8 4 14 0 65 13 189
2011 HR-01 29 35 7 7 7 15 0 76 16 14
2011 HR-02 19 31 17 13 1 18 0 62 17 68
2011 HR-03 20 40 22 4 3 11 0 68 8 65
2011 HR-04 15 31 19 8 7 17 2 57 19 33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HR 6 94 147
2018 HR-01 0 100 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 12 20 21 2 1 41 3 57 5 149
2018 HR-02 6 18 28 1 2 44 0 43 5 62
2018 HR-03 4 21 12 2 2 52 6 61 9 45
2018 HR-04 19 47 15 6 0 13 0 76 7 12
2017 HR 9 18 19 4 3 40 8 51 13 125
2017 HR-02 9 14 18 2 4 45 9 50 12 56
2017 HR-03 4 17 21 5 0 41 12 45 10 42
2017 HR-04 31 8 17 10 10 23 0 50 27 11
2014 HR 8 15 21 5 0 43 7 47 10 123
2014 HR-02 9 13 26 0 0 41 11 46 0 45
2014 HR-03 2 18 14 7 0 55 4 50 17 44
2014 HR-04 22 28 24 7 0 20 0 62 8 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 24 28 25 4 0 18 1 65 5 148
2018 HR-02 18 29 28 5 0 20 0 59 6 62
2018 HR-03 13 33 18 5 0 29 2 67 7 45
2018 HR-04 41 31 21 6 0 0 0 73 6 12
2017 HR 14 39 21 5 1 18 3 67 7 125
2017 HR-02 12 37 22 2 2 22 4 66 5 56
2017 HR-03 9 40 26 7 0 13 5 60 9 42
2017 HR-04 31 44 9 8 0 7 0 81 9 11
2014 HR 23 26 20 4 2 25 1 66 8 122
2014 HR-02 21 28 29 0 0 20 2 63 0 45
2014 HR-03 15 21 21 2 5 36 0 56 11 43
2014 HR-04 37 38 12 7 0 7 0 80 7 14
2011 HR 26 33 16 7 3 16 0 70 11 190
2011 HR-01 36 28 7 0 7 22 0 82 9 14
2011 HR-02 24 24 19 11 3 20 0 59 18 68
2011 HR-03 23 43 16 5 1 11 0 74 8 66
2011 HR-04 21 34 15 5 5 20 0 69 13 33
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 59 23 9 1 6 2 0 84 7 149
2018 HR-02 59 28 8 0 3 2 0 88 3 62
2018 HR-03 58 22 9 2 7 4 0 82 9 46
2018 HR-04 57 7 21 0 15 0 0 64 15 12
2017 HR 66 16 6 3 6 2 1 85 9 125
2017 HR-02 62 20 7 4 5 2 0 83 9 56
2017 HR-03 69 19 5 0 7 0 0 88 7 42
2017 HR-04 61 0 10 10 18 0 0 61 28 11

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 22 45 19 6 3 4 0 70 10 150
2018 HR-02 16 40 24 14 2 5 0 58 17 62
2018 HR-03 5 66 18 0 9 2 0 73 9 46
2018 HR-04 46 33 15 6 0 0 0 79 6 12
2017 HR 12 46 18 16 4 2 1 60 21 125
2017 HR-02 7 40 23 22 5 4 0 48 28 56
2017 HR-03 10 58 16 9 5 2 0 69 15 42
2017 HR-04 36 28 15 21 0 0 0 64 21 11

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 23 38 21 12 5 2 0 62 17 149
2018 HR-02 16 42 26 13 0 3 0 60 13 61
2018 HR-03 10 46 22 7 12 2 0 57 20 46
2018 HR-04 40 26 6 27 0 0 0 67 27 12
2017 HR 11 41 22 16 9 2 0 53 25 125
2017 HR-02 9 46 16 21 5 2 0 57 27 56
2017 HR-03 2 48 24 11 12 2 0 52 23 42
2017 HR-04 15 10 38 26 10 0 0 26 36 11

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 21 23 24 17 16 0 0 43 33 149
2018 HR-02 21 29 15 18 18 0 0 50 36 62
2018 HR-03 21 18 32 15 14 0 0 39 29 46
2018 HR-04 13 27 27 32 0 0 0 40 32 12
2017 HR 16 21 28 17 17 1 1 37 34 125
2017 HR-02 20 18 28 15 16 0 2 39 32 56
2017 HR-03 12 28 25 21 12 2 0 40 35 42
2017 HR-04 10 36 20 16 18 0 0 46 34 11

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 15 27 25 18 14 0 1 42 32 149
2018 HR-02 11 32 27 21 8 0 2 44 29 62
2018 HR-03 12 23 27 14 23 0 0 35 38 46
2018 HR-04 5 34 34 27 0 0 0 39 27 12
2017 HR 14 22 37 13 13 0 1 36 26 125
2017 HR-02 13 23 39 18 7 0 0 36 25 56
2017 HR-03 9 17 39 9 26 0 0 26 35 42
2017 HR-04 35 21 36 8 0 0 0 56 8 11

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 29 33 21 10 6 1 1 62 16 149
2018 HR-02 30 30 20 11 6 2 2 62 17 62
2018 HR-03 24 26 26 14 10 0 0 50 24 46
2018 HR-04 12 75 13 0 0 0 0 87 0 12
2017 HR 27 33 19 11 10 0 1 60 20 124
2017 HR-02 29 28 22 14 7 0 0 57 21 56
2017 HR-03 12 40 21 10 17 0 0 52 27 41
2017 HR-04 54 25 10 0 10 0 0 79 10 11

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 15 17 27 16 24 0 1 32 40 149
2018 HR-02 8 25 35 17 15 0 0 33 33 62
2018 HR-03 14 8 27 18 32 0 0 22 50 46
2018 HR-04 15 26 18 21 15 0 6 43 38 12
2017 HR 10 20 31 15 22 1 1 31 38 125
2017 HR-02 11 17 41 14 17 0 0 28 31 56
2017 HR-03 5 14 27 19 36 0 0 18 54 42
2017 HR-04 33 20 21 18 8 0 0 53 27 11

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 50 21 14 5 4 0 6 75 10 148
2018 HR-02 46 26 17 2 3 0 7 77 5 61
2018 HR-03 41 19 18 10 4 0 8 65 15 46
2018 HR-04 67 21 6 0 6 0 0 88 6 12
2017 HR 44 27 11 2 4 0 11 80 7 125
2017 HR-02 55 22 11 0 3 0 9 84 4 56
2017 HR-03 32 36 14 4 7 0 7 73 12 42
2017 HR-04 50 39 10 0 0 0 0 90 0 11

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 28 33 19 11 7 0 2 62 19 149
2018 HR-02 29 38 15 6 9 0 2 69 16 62
2018 HR-03 18 27 26 16 10 0 5 46 27 46
2018 HR-04 26 46 21 6 0 0 0 73 6 12
2017 HR 30 30 24 11 5 0 1 60 16 124
2017 HR-02 36 28 23 8 5 0 0 64 13 56
2017 HR-03 19 28 25 18 7 0 2 48 26 42
2017 HR-04 17 44 31 8 0 0 0 61 8 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 24 31 27 12 5 0 1 55 17 148
2018 HR-02 16 38 28 9 8 0 0 54 17 62
2018 HR-03 21 30 29 17 2 0 2 52 19 45
2017 HR 14 39 23 17 6 1 0 54 24 124
2017 HR-02 9 50 18 16 5 2 0 60 22 56
2017 HR-03 17 32 22 20 9 0 0 49 29 42
2017 HR-04 0 12 57 31 0 0 0 12 31 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 18 38 26 13 4 1 0 57 17 148
2018 HR-02 16 44 24 16 1 0 0 59 17 62
2018 HR-03 8 44 29 8 11 0 0 52 18 45
2017 HR 16 36 28 12 7 1 1 53 19 124
2017 HR-02 19 37 27 16 2 0 0 55 18 56
2017 HR-03 9 36 23 12 18 0 2 46 31 42
2017 HR-04 8 35 47 10 0 0 0 43 10 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 26 41 17 8 7 0 1 67 16 147
2018 HR-02 27 35 18 16 3 0 0 62 20 62
2018 HR-03 17 52 17 2 12 0 0 70 14 44
2017 HR 25 35 23 11 5 0 1 60 16 124
2017 HR-02 19 42 23 9 6 0 0 61 15 56
2017 HR-03 26 28 24 13 7 0 2 55 20 42
2017 HR-04 29 30 8 34 0 0 0 58 34 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 34 35 23 5 1 0 2 70 6 148
2018 HR-02 29 25 32 10 2 0 3 56 12 62
2018 HR-03 35 43 18 2 0 0 2 80 2 45
2017 HR 35 35 19 5 3 2 1 72 8 124
2017 HR-02 40 32 18 5 5 0 0 72 11 56
2017 HR-03 33 34 21 5 3 2 2 70 8 42
2017 HR-04 32 32 36 0 0 0 0 64 0 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 50 30 12 6 2 0 0 80 8 148
2018 HR-02 46 35 12 5 2 0 0 81 6 62
2018 HR-03 43 33 14 8 2 0 0 76 10 45
2017 HR 44 25 20 6 5 0 1 70 11 125
2017 HR-02 42 32 20 2 3 0 0 75 5 56
2017 HR-03 36 22 21 9 10 0 2 59 19 42
2017 HR-04 51 10 17 21 0 0 0 62 21 11

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 75 15 6 1 0 0 4 93 1 146
2018 HR-02 72 16 4 2 0 0 7 93 2 62
2018 HR-03 77 17 5 0 0 0 2 95 0 45

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 75 11 5 1 4 1 3 89 5 147
2018 HR-02 70 14 6 2 2 3 3 90 3 62
2018 HR-03 74 12 4 0 8 0 2 88 9 45
2017 HR 73 9 4 7 2 1 4 86 9 125
2017 HR-02 73 9 5 5 2 2 4 87 8 56
2017 HR-03 65 14 0 7 4 2 7 87 13 42
2017 HR-04 61 10 8 21 0 0 0 71 21 11

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 46 31 14 5 4 1 0 77 9 148
2018 HR-02 39 35 14 8 3 1 0 75 11 62
2018 HR-03 39 36 14 6 6 0 0 75 12 45
2018 HR-04 60 40 0 0 0 0 0 100 0 12
2017 HR 51 25 11 7 5 1 1 76 12 125
2017 HR-02 49 29 12 5 5 0 0 77 11 56
2017 HR-03 47 19 16 7 7 2 2 69 14 42
2017 HR-04 53 26 10 10 0 0 0 79 10 11

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 58 21 9 5 5 1 1 80 11 148
2018 HR-02 48 30 14 3 3 1 0 79 7 62
2018 HR-03 63 15 7 9 4 0 2 79 13 45
2018 HR-04 65 20 0 0 15 0 0 85 15 12
2017 HR 64 15 9 6 5 0 2 81 11 125
2017 HR-02 61 17 11 3 7 0 0 79 11 56
2017 HR-03 66 15 5 4 5 0 5 86 10 42
2017 HR-04 36 28 26 10 0 0 0 64 10 11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 60 7 4 1 0 1 27 93 1 148
2018 HR-02 56 8 3 0 0 1 32 96 0 62
2018 HR-03 53 11 2 0 0 0 34 97 0 45
2018 HR-04 88 0 0 0 0 0 12 100 0 12
2017 HR 75 4 2 0 1 0 18 97 1 125
2017 HR-02 66 7 0 0 2 0 25 98 2 56
2017 HR-03 78 4 2 0 0 0 16 97 0 42
2017 HR-04 82 0 10 0 0 0 8 89 0 11

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 59 21 12 3 1 1 4 84 3 148
2018 HR-02 46 30 16 3 1 1 2 79 5 62
2018 HR-03 56 17 14 4 0 0 9 80 4 45
2018 HR-04 66 27 0 0 0 0 7 100 0 12
2017 HR 51 33 7 5 1 1 3 87 6 125
2017 HR-02 41 41 5 8 2 0 2 84 10 56
2017 HR-03 47 28 16 0 0 2 7 83 0 42
2017 HR-04 64 26 0 10 0 0 0 90 10 11

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 65 15 3 4 8 1 5 84 13 148
2018 HR-02 64 11 3 8 11 1 2 78 19 62
2018 HR-03 62 18 2 4 6 0 9 88 10 45
2018 HR-04 87 6 0 0 0 0 7 100 0 12
2017 HR 58 15 10 6 3 2 7 80 9 123
2017 HR-02 61 14 5 9 5 0 5 79 15 56
2017 HR-03 57 14 7 0 2 5 15 89 3 42
2017 HR-04 37 35 29 0 0 0 0 71 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 44 29 13 5 2 1 6 78 8 148
2018 HR-02 40 31 14 5 3 1 5 76 9 62
2018 HR-03 41 20 21 7 2 0 9 68 10 45
2018 HR-04 39 48 0 6 0 0 7 93 7 12
2017 HR 54 28 13 2 2 0 2 83 3 123
2017 HR-02 53 32 9 4 0 0 2 87 4 56
2017 HR-03 47 23 26 0 2 0 2 71 2 42
2017 HR-04 49 43 0 0 8 0 0 92 8 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 10 34 36 16 4 0 0 45 19 150
2018 HR-02 10 34 40 14 3 0 0 43 17 62
2018 HR-03 12 28 34 20 5 0 0 40 26 46
2018 HR-04 6 39 48 6 0 0 0 46 6 12
2017 HR 9 37 37 13 3 1 0 46 16 125
2017 HR-02 9 38 39 11 3 0 0 47 14 56
2017 HR-03 2 27 52 14 4 0 0 30 18 42
2017 HR-04 7 46 17 18 0 10 0 60 21 11

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 8 18 36 28 9 0 0 37 26 148
2018 HR-02 3 18 40 30 9 0 0 39 21 62
2018 HR-03 14 18 30 33 5 0 0 37 32 45
2017 HR 1 15 42 34 8 1 0 42 16 124
2017 HR-02 2 10 39 38 11 2 0 49 12 56
2017 HR-03 0 23 43 34 0 0 0 34 23 42
2017 HR-04 0 18 45 29 8 0 0 37 18 11
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 35 27 16 10 11 2 1 36 64 150
2018 HR-02 42 24 12 7 11 3 0 43 57 62
2018 HR-03 28 33 15 13 8 2 0 28 72 46
2018 HR-04 48 27 6 0 11 0 7 52 48 12
2017 HR 29 28 19 9 8 5 3 31 69 125
2017 HR-02 32 26 19 7 6 7 2 36 64 56
2017 HR-03 22 29 18 12 9 7 2 25 75 42
2017 HR-04 16 46 20 0 7 0 10 18 82 11

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 HR 38 94
2018 HR-02 32 34
2018 HR-03 38 32
2017 HR 22 80
2017 HR-02 19 33
2017 HR-03 17 29

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 HR 39 94
2018 HR-02 54 34
2018 HR-03 33 32
2017 HR 25 80
2017 HR-02 25 33
2017 HR-03 27 29

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 HR 17 94
2018 HR-02 18 34
2018 HR-03 16 32
2017 HR 12 80
2017 HR-02 13 33
2017 HR-03 11 29

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 HR 42 94
2018 HR-02 51 34
2018 HR-03 47 32
2017 HR 47 80
2017 HR-02 57 33
2017 HR-03 55 29

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 HR 10 94
2018 HR-02 6 34
2018 HR-03 17 32
2017 HR 10 80
2017 HR-02 9 33
2017 HR-03 17 29

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 HR 27 94
2018 HR-02 31 34
2018 HR-03 23 32

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 HR 40 94
2018 HR-02 30 34
2018 HR-03 44 32
2017 HR 39 80
2017 HR-02 41 33
2017 HR-03 32 29

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 HR 2 44 22 10 4 17 90
2018 HR-02 6 33 26 9 0 26 33
2018 HR-03 0 53 23 9 6 10 30
2017 HR 5 43 25 11 7 10 79
2017 HR-02 3 55 21 3 7 11 33
2017 HR-03 6 37 20 21 3 12 29

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 HR 44 56 93
2018 HR-02 47 53 34
2018 HR-03 48 52 32

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 52 12 16 1 8 1 12 72 9 149
2018 HR-02 47 8 18 1 7 3 16 67 11 61
2018 HR-03 47 19 16 0 2 0 15 78 2 46
2018 HR-04 76 12 11 0 0 0 0 89 0 12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 10 26 11 28 18 3 5 38 50 93
2018 HR-02 12 20 11 34 17 6 0 34 54 34
2018 HR-03 10 29 8 21 17 0 15 45 45 32
2017 HR 8 17 15 26 23 2 8 28 55 80
2017 HR-02 10 18 9 20 31 6 5 32 58 33
2017 HR-03 7 11 21 28 20 0 13 20 55 29

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 HR 3 10 10 19 32 5 21 18 69 93
2018 HR-02 0 3 14 25 32 6 21 4 77 34
2018 HR-03 7 12 6 11 30 3 32 29 63 32
2017 HR 3 6 9 17 35 2 27 13 74 80
2017 HR-02 3 9 6 17 33 6 25 17 74 33
2017 HR-03 0 0 10 21 28 0 41 0 83 29
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