2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - FR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	45	28	11	5	10	74	15	110
2018	FR-01	45	30	13	0	13	75	13	40
2018	FR-02	44	41	9	3	3	84	6	32
2018	FR-03	35	29	0	12	24	65	35	17
2017	FR	44	40	7	5	5	83	10	144
2017	FR-01	46	38	6	8	2	84	9	64
2017	FR-02	37	40	12	3	9	76	12	35
2017	FR-03	36	47	6	4	8	83	11	28
2014	FR	39	43	6	7	4	82	11	159
2014	FR-01	39	40	6	9	6	79	15	67
2014	FR-02	36	53	5	3	2	89	6	43
2014	FR-03	42	30	12	12	4	72	16	26
2014	FR-04	62	23	8	0	8	85	8	13
2011	FR	47	35	10	5	3	82	8	190
2011	FR-01	47	32	10	10	3	78	12	74
2011	FR-02	44	40	11	1	4	84	5	54
2011	FR-03	47	38	10	5	0	86	5	34
2011	FR-04	51	30	9	0	10	81	10	11
2011	FR-06	62	38	0	0	0	100	0	11
2008	FR	49	34	8	6	4	83	10	99
2008	FR-01	43	34	14	5	3	78	8	45
2008	FR-02	52	36	3	5	3	88	9	31
2008	FR-03	67	23	0	9	0	91	9	13

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	30	32	12	9	17	62	26	110
2018	FR-01	28	28	8	5	31	56	36	39
2018	FR-02	34	34	16	9	6	69	16	32
2018	FR-03	28	22	17	11	22	50	33	18
2017	FR	28	38	11	13	10	65	23	143
2017	FR-01	30	27	16	13	14	57	27	63
2017	FR-02	24	46	3	18	10	69	28	35
2017	FR-03	24	53	11	8	4	77	11	28

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	65	24	7	2	3	88	5	110
2018	FR-01	56	31	8	0	5	87	5	39
2018	FR-02	63	22	13	3	0	84	3	32
2018	FR-03	67	17	6	6	6	83	11	18
2017	FR	69	22	4	2	3	91	5	143
2017	FR-01	73	17	5	3	2	91	5	64
2017	FR-02	66	22	6	3	3	88	6	35
2017	FR-03	61	35	0	0	4	96	4	27
2014	FR	75	17	4	3	2	92	4	159
2014	FR-01	70	18	3	6	3	88	9	67
2014	FR-02	82	13	5	0	0	95	0	43
2014	FR-03	72	16	8	0	4	88	4	26
2014	FR-04	77	23	0	0	0	100	0	13
2011	FR	70	22	4	1	2	93	3	191
2011	FR-01	62	27	4	1	5	89	7	75
2011	FR-02	74	19	5	2	0	93	2	54
2011	FR-03	73	21	7	0	0	93	0	34
2011	FR-04	75	25	0	0	0	100	0	11
2011	FR-06	100	0	0	0	0	100	0	11

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	56	26	10	6	3	82	8	109
2018	FR-01	50	32	11	3	5	82	8	38
2018	FR-02	59	28	9	3	0	88	3	32
2018	FR-03	56	22	0	22	0	78	22	18
2017	FR	61	29	4	5	1	90	7	141
2017	FR-01	62	27	5	6	0	89	6	63
2017	FR-02	52	40	3	3	3	91	6	35
2017	FR-03	67	25	4	4	0	92	4	26
2014	FR	58	32	9	1	1	90	1	159
2014	FR-01	54	36	9	1	0	90	1	67
2014	FR-02	58	34	8	0	0	92	0	43
2014	FR-03	58	26	16	0	0	84	0	26
2014	FR-04	69	23	0	0	8	92	8	13
2011	FR	58	29	7	5	1	88	5	191
2011	FR-01	59	27	4	8	1	86	10	75
2011	FR-02	54	35	7	4	0	89	4	54
2011	FR-03	55	34	10	1	0	89	1	34
2011	FR-04	51	35	14	0	0	86	0	11
2011	FR-06	90	10	0	0	0	100	0	11
2008	FR	63	30	2	2	1	94	4	100
2008	FR-01	55	42	2	0	1	97	1	45
2008	FR-02	77	17	1	1	3	95	4	31
2008	FR-03	70	21	0	9	0	91	9	13

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	35	28	15	9	13	0	0	63	22	112
2018	FR-01	29	24	17	15	15	0	0	54	29	41
2018	FR-02	41	44	9	3	3	0	0	84	6	32
2018	FR-03	33	17	17	11	22	0	0	50	33	18
2017	FR	34	39	13	7	6	1	0	73	13	142
2017	FR-01	25	47	16	3	6	2	0	74	10	62
2017	FR-02	30	34	15	18	1	3	0	65	20	35
2017	FR-03	42	38	9	0	11	0	0	80	11	28
2014	FR	30	44	9	11	6	0	1	75	17	159
2014	FR-01	25	42	13	13	6	0	0	67	19	67
2014	FR-02	30	45	8	12	5	0	0	75	17	43
2014	FR-03	18	56	4	12	8	2	0	75	20	26
2014	FR-04	54	38	0	0	8	0	0	92	8	13
2011	FR	39	34	14	9	4	0	0	73	13	192
2011	FR-01	35	39	11	10	5	0	0	74	15	75
2011	FR-02	40	35	18	4	3	0	0	75	7	54
2011	FR-03	41	25	18	13	3	0	0	66	16	34
2011	FR-04	28	46	13	13	0	0	0	74	13	12
2011	FR-06	67	24	0	10	0	0	0	90	10	11

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	30	27	14	13	16	0	0	57	29	112
2018	FR-01	29	20	10	20	22	0	0	49	41	41
2018	FR-02	31	41	19	6	3	0	0	72	9	32
2018	FR-03	28	22	17	17	17	0	0	50	33	18
2017	FR	32	38	14	9	7	1	0	70	16	143
2017	FR-01	25	43	16	10	6	0	0	68	16	63
2017	FR-02	30	40	9	15	4	3	0	71	20	35
2017	FR-03	34	34	19	0	11	0	2	69	12	28
2014	FR	27	40	13	13	6	0	1	67	19	159
2014	FR-01	21	36	18	19	6	0	0	57	25	67
2014	FR-02	31	39	8	15	7	0	0	70	22	43
2014	FR-03	18	58	12	4	8	0	0	76	12	26
2014	FR-04	46	31	15	0	8	0	0	77	8	13
2011	FR	35	36	11	13	5	0	0	71	18	192
2011	FR-01	36	37	8	11	8	0	0	73	19	75
2011	FR-02	31	38	18	11	2	0	0	69	13	54
2011	FR-03	37	33	10	16	3	0	0	71	20	34
2011	FR-04	9	46	22	22	0	0	0	55	22	12
2011	FR-06	67	24	0	10	0	0	0	90	10	11
2008	FR	36	33	15	6	11	0	0	68	17	101
2008	FR-01	31	37	15	2	15	0	0	69	17	46
2008	FR-02	42	28	18	8	4	0	0	70	12	31
2008	FR-03	49	23	19	0	9	0	0	72	9	13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	42	24	21	4	7	1	2	68	11	112
2018	FR-01	49	20	20	5	7	0	0	68	12	41
2018	FR-02	34	38	22	0	3	0	3	74	3	32
2018	FR-03	44	22	11	6	11	0	6	71	18	18
2017	FR	47	29	12	4	5	3	0	78	9	143
2017	FR-01	44	32	14	2	5	3	0	79	7	63
2017	FR-02	44	28	12	12	1	3	0	74	13	35
2017	FR-03	48	23	9	4	11	4	2	74	16	28
2014	FR	34	40	13	6	5	0	2	76	11	159
2014	FR-01	34	34	16	6	6	0	3	71	12	67
2014	FR-02	29	51	13	7	0	0	0	80	7	43
2014	FR-03	26	46	8	8	12	0	0	72	20	26
2014	FR-04	46	31	15	0	8	0	0	77	8	13
2011	FR	44	30	12	6	7	1	0	75	13	192
2011	FR-01	39	36	12	4	7	1	0	77	11	75
2011	FR-02	44	30	13	4	7	2	0	76	11	54
2011	FR-03	55	13	11	13	7	0	1	69	20	34
2011	FR-04	18	63	18	0	0	0	0	82	0	12
2011	FR-06	71	10	10	0	10	0	0	81	10	11
2008	FR	41	21	17	5	8	5	2	67	14	101
2008	FR-01	38	21	17	2	10	9	2	67	14	46
2008	FR-02	45	24	23	7	0	0	1	70	7	31
2008	FR-03	58	14	0	19	9	0	0	72	28	13

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	39	36	11	7	7	0	0	75	14	112
2018	FR-01	49	37	0	10	5	0	0	85	15	41
2018	FR-02	41	47	13	0	0	0	0	88	0	32
2018	FR-03	22	28	22	11	17	0	0	50	28	18
2017	FR	44	33	10	6	7	0	0	77	13	144
2017	FR-01	50	28	9	5	8	0	0	78	13	64
2017	FR-02	46	41	6	0	7	0	0	87	7	35
2017	FR-03	30	30	21	11	8	0	0	60	19	28
2014	FR	38	41	12	3	6	0	0	79	9	159
2014	FR-01	37	40	13	4	4	0	0	78	9	67
2014	FR-02	47	43	7	2	0	0	0	90	2	43
2014	FR-03	30	36	16	4	12	0	2	67	16	26
2014	FR-04	54	15	8	0	23	0	0	69	23	13
2011	FR	39	31	14	10	5	0	0	70	16	192
2011	FR-01	37	37	16	7	3	0	0	74	10	75
2011	FR-02	39	28	13	13	6	1	0	68	19	54
2011	FR-03	38	24	14	13	10	0	0	63	23	34
2011	FR-04	41	22	9	9	18	0	0	63	28	12
2011	FR-06	57	24	19	0	0	0	0	81	0	11
2008	FR	40	35	9	10	6	0	0	75	16	99
2008	FR-01	43	35	9	9	3	0	0	78	12	46
2008	FR-02	34	46	12	4	4	0	1	80	8	29
2008	FR-03	42	19	0	19	19	2	0	62	38	13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	41	31	7	14	6	0	0	72	21	111
2018	FR-01	54	27	2	15	2	0	0	80	17	41
2018	FR-02	39	45	10	6	0	0	0	84	6	31
2018	FR-03	28	22	11	22	17	0	0	50	39	18
2017	FR	44	34	9	6	7	0	0	79	12	144
2017	FR-01	51	33	6	6	3	0	0	84	9	64
2017	FR-02	43	41	3	6	7	0	0	84	13	35
2017	FR-03	30	24	29	8	8	2	0	55	15	28
2014	FR	39	39	11	4	7	0	0	78	11	159
2014	FR-01	40	39	10	6	4	0	0	79	10	67
2014	FR-02	47	37	12	2	1	0	0	84	3	43
2014	FR-03	26	42	12	4	16	0	0	68	20	26
2014	FR-04	38	31	8	0	23	0	0	69	23	13
2011	FR	36	42	9	8	4	0	0	78	13	192
2011	FR-01	35	53	7	4	1	0	0	88	5	75
2011	FR-02	33	38	12	15	2	0	0	71	17	54
2011	FR-03	42	29	13	10	7	0	0	71	16	34
2011	FR-04	37	36	0	0	28	0	0	72	28	12
2011	FR-06	57	33	0	10	0	0	0	90	10	11
2008	FR	31	42	7	8	11	1	0	74	19	99
2008	FR-01	36	42	5	9	5	2	0	80	15	46
2008	FR-02	22	57	5	4	11	0	1	80	15	29
2008	FR-03	33	21	9	19	19	0	0	53	37	13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	47	27	8	10	8	0	74	18	111
2018	FR-01	58	23	5	13	3	0	80	15	40
2018	FR-02	50	34	9	3	3	0	84	6	32
2018	FR-03	33	33	6	11	17	0	67	28	18
2017	FR	51	25	11	6	6	1	77	12	143
2017	FR-01	53	27	11	3	6	0	80	9	64
2017	FR-02	55	29	6	3	4	3	86	8	34
2017	FR-03	39	19	25	9	8	0	58	17	28
2014	FR	45	38	6	5	5	0	84	10	157
2014	FR-01	45	34	9	6	6	0	78	12	65
2014	FR-02	41	53	3	2	0	0	94	2	43
2014	FR-03	44	36	4	8	8	0	80	16	26
2014	FR-04	54	15	8	8	15	0	69	23	13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	22	23	15	12	26	1	1	46	38	112
2018	FR-01	17	15	15	17	37	0	0	32	54	41
2018	FR-02	25	31	25	3	16	0	0	56	19	32
2018	FR-03	17	28	11	11	33	0	0	44	44	18
2017	FR	25	28	15	12	19	1	0	54	31	144
2017	FR-01	21	25	20	9	24	0	0	46	33	64
2017	FR-02	21	37	9	13	18	3	0	59	32	35
2017	FR-03	26	28	17	11	15	2	0	55	27	28
2014	FR	16	38	12	13	19	2	0	55	33	159
2014	FR-01	6	33	18	16	24	3	0	40	42	67
2014	FR-02	19	39	12	16	15	0	0	58	30	43
2014	FR-03	14	40	8	8	28	2	0	55	37	26
2014	FR-04	54	31	0	8	8	0	0	85	15	13
2011	FR	20	39	13	14	13	2	0	59	28	190
2011	FR-01	12	38	14	18	15	3	0	52	34	74
2011	FR-02	20	43	13	11	12	0	0	64	23	53
2011	FR-03	22	34	13	21	10	0	0	57	31	34
2011	FR-04	28	54	9	0	9	0	0	82	9	12
2011	FR-06	67	19	5	0	10	0	0	86	10	11

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	19	23	15	15	26	1	1	43	42	112
2018	FR-01	20	7	15	17	41	0	0	27	59	41
2018	FR-02	19	44	13	16	9	0	0	63	25	32
2018	FR-03	22	17	17	17	28	0	0	39	44	18
2017	FR	23	28	10	17	21	2	0	52	39	144
2017	FR-01	21	24	14	14	27	0	0	45	41	64
2017	FR-02	21	25	6	25	21	3	0	47	47	35
2017	FR-03	23	36	10	11	15	5	0	62	28	28
2014	FR	17	31	14	12	24	2	0	49	37	159
2014	FR-01	9	21	18	19	30	3	0	31	51	67
2014	FR-02	19	41	10	7	23	0	0	60	30	43
2014	FR-03	18	24	24	8	24	2	0	43	33	26
2014	FR-04	46	31	0	8	15	0	0	77	23	13
2011	FR	25	33	14	10	17	0	0	58	28	191
2011	FR-01	22	33	16	10	19	0	0	55	29	75
2011	FR-02	23	39	10	10	17	0	0	63	27	53
2011	FR-03	29	29	6	19	16	0	0	58	36	34
2011	FR-04	9	41	32	9	9	0	0	50	18	12
2011	FR-06	67	0	24	0	10	0	0	67	10	11
2008	FR	31	29	7	6	27	0	0	60	33	99
2008	FR-01	26	33	8	0	33	0	0	59	33	46
2008	FR-02	37	34	7	5	17	0	0	71	21	29
2008	FR-03	40	14	9	9	28	0	0	53	37	13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	13	25	14	16	29	2	1	39	46	112
2018	FR-01	12	15	7	24	41	0	0	27	66	41
2018	FR-02	19	34	25	6	13	3	0	55	19	32
2018	FR-03	6	22	17	22	33	0	0	28	56	18
2017	FR	18	24	14	19	23	1	0	43	43	144
2017	FR-01	18	17	20	16	28	0	0	35	44	64
2017	FR-02	21	25	3	27	22	3	0	47	50	35
2017	FR-03	15	26	17	19	20	2	0	42	40	28
2014	FR	10	27	19	16	26	2	0	38	43	159
2014	FR-01	7	16	16	25	31	3	0	25	58	67
2014	FR-02	11	32	22	12	23	1	0	43	35	43
2014	FR-03	6	24	28	8	32	2	0	30	41	26
2014	FR-04	31	38	8	8	15	0	0	69	23	13
2011	FR	13	39	15	18	15	1	0	52	33	192
2011	FR-01	9	39	15	20	16	0	0	48	37	75
2011	FR-02	12	46	15	11	14	2	0	59	25	54
2011	FR-03	24	30	8	21	16	0	0	55	37	34
2011	FR-04	9	18	26	28	9	9	0	30	41	12
2011	FR-06	19	48	24	0	10	0	0	67	10	11
2008	FR	18	32	10	12	28	0	0	51	39	99
2008	FR-01	15	31	10	12	33	0	0	45	45	46
2008	FR-02	22	45	15	5	13	0	0	67	18	29
2008	FR-03	19	21	0	30	28	0	2	40	60	13

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	14	21	14	19	30	1	36	50	112
2018	FR-01	15	15	10	17	44	0	29	61	41
2018	FR-02	16	34	22	13	16	0	50	28	32
2018	FR-03	6	17	6	39	33	0	22	72	18
2017	FR	19	24	11	18	25	3	44	44	143
2017	FR-01	15	24	8	22	27	5	41	51	64
2017	FR-02	18	28	12	18	22	3	47	41	35
2017	FR-03	16	20	24	14	25	2	36	40	27
2014	FR	8	32	15	20	23	1	41	44	157
2014	FR-01	4	28	13	24	28	1	33	53	67
2014	FR-02	8	32	22	12	23	1	41	36	42
2014	FR-03	6	32	16	24	20	2	39	45	26
2014	FR-04	25	42	0	17	17	0	67	33	12
2011	FR	13	40	12	23	13	0	52	36	192
2011	FR-01	9	44	8	26	14	0	52	40	75
2011	FR-02	14	34	12	25	15	0	48	40	54
2011	FR-03	22	35	13	20	10	0	57	29	34
2011	FR-04	4	50	0	28	18	0	54	46	12
2011	FR-06	19	48	33	0	0	0	67	0	11
2008	FR	16	34	13	16	20	0	50	37	101
2008	FR-01	17	29	14	16	24	0	46	40	46
2008	FR-02	10	45	17	15	11	1	56	26	31
2008	FR-03	23	37	2	19	19	0	60	37	13

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	27	26	17	10	19	0	1	54	29	111
2018	FR-01	23	28	25	5	20	0	0	50	25	40
2018	FR-02	31	31	13	13	13	0	0	63	25	32
2018	FR-03	17	28	6	11	39	0	0	44	50	18
2017	FR	26	36	16	10	12	0	0	62	22	144
2017	FR-01	21	38	19	8	14	0	0	59	22	64
2017	FR-02	27	34	12	12	16	0	0	60	28	35
2017	FR-03	30	39	15	10	4	2	0	71	14	28
2014	FR	26	33	18	13	11	0	0	59	23	158
2014	FR-01	19	36	21	12	12	0	0	55	24	67
2014	FR-02	23	36	15	16	10	0	0	59	26	42
2014	FR-03	38	20	20	8	14	0	0	58	22	26
2014	FR-04	38	23	15	15	8	0	0	62	23	13
2011	FR	22	39	17	14	8	0	0	61	22	190
2011	FR-01	15	51	16	12	5	0	0	66	18	75
2011	FR-02	24	25	20	15	15	0	0	50	30	53
2011	FR-03	24	34	21	20	1	0	0	58	21	34
2011	FR-04	30	30	4	14	20	0	0	61	35	11
2011	FR-06	57	33	0	10	0	0	0	90	10	11

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	34	35	10	6	15	69	21	109
2018	FR-01	28	43	8	8	15	70	23	40
2018	FR-02	47	33	10	7	3	80	10	30
2018	FR-03	28	22	11	6	33	50	39	18
2017	FR	36	38	7	12	7	74	19	144
2017	FR-01	34	36	11	13	6	70	19	64
2017	FR-02	37	37	6	18	3	73	21	35
2017	FR-03	49	34	2	4	11	83	15	28

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	11	20	17	18	32	2	1	31	51	111
2018	FR-01	10	15	13	18	45	0	0	25	63	40
2018	FR-02	9	22	28	22	16	3	0	32	39	32
2018	FR-03	22	0	11	22	44	0	0	22	67	18
2017	FR	11	27	14	25	19	4	0	40	46	144
2017	FR-01	5	28	14	31	17	5	0	35	50	64
2017	FR-02	18	18	18	19	25	3	0	37	45	35
2017	FR-03	11	30	14	24	19	2	0	42	44	28
2014	FR	6	26	19	20	26	3	0	33	47	159
2014	FR-01	4	19	22	25	27	1	0	24	53	67
2014	FR-02	5	24	19	15	32	6	0	31	49	43
2014	FR-03	8	32	18	20	20	0	2	41	41	26
2014	FR-04	15	38	8	8	23	8	0	58	33	13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	39	36	11	6	8	0	0	75	14	112
2018	FR-01	49	32	10	5	5	0	0	80	10	41
2018	FR-02	34	50	9	6	0	0	0	84	6	32
2018	FR-03	28	22	11	17	22	0	0	50	39	18
2017	FR	38	35	14	6	7	0	0	73	13	144
2017	FR-01	43	31	14	2	9	0	0	75	11	64
2017	FR-02	41	34	9	9	7	0	0	75	16	35
2017	FR-03	19	43	21	11	4	0	2	63	15	28
2014	FR	33	44	13	5	4	0	0	78	10	159
2014	FR-01	31	42	15	4	7	0	0	73	12	67
2014	FR-02	33	50	12	5	0	0	0	83	5	43
2014	FR-03	36	48	4	12	0	0	0	84	12	26
2014	FR-04	46	23	15	0	15	0	0	69	15	13
2011	FR	36	40	12	9	3	0	0	76	12	191
2011	FR-01	35	44	14	7	0	0	0	79	7	74
2011	FR-02	33	37	16	11	3	0	0	70	14	54
2011	FR-03	42	37	7	10	5	0	0	79	14	34
2011	FR-04	37	41	4	9	9	0	0	78	18	12
2011	FR-06	57	24	10	10	0	0	0	81	10	11
2008	FR	43	32	4	8	11	1	0	76	19	99
2008	FR-01	47	31	8	7	8	0	0	78	15	46
2008	FR-02	34	49	3	7	7	0	0	82	15	29
2008	FR-03	53	28	0	9	9	0	0	81	19	13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	21	13	13	24	29	34	53	38
2018	FR-03	18	12	18	18	35	29	53	17
2017	FR	16	35	18	22	8	51	31	49
2017	FR-02	0	25	17	42	17	25	58	12
2017	FR-03	21	38	17	21	4	58	25	24
2014	FR	16	37	16	21	10	53	31	62
2014	FR-02	18	29	24	29	0	47	29	17
2014	FR-03	13	43	13	22	9	57	30	23
2014	FR-04	18	36	9	9	27	55	36	11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	28	33	6	25	7	0	1	62	32	109
2018	FR-01	28	31	5	33	3	0	0	59	36	39
2018	FR-02	38	34	3	19	6	0	0	72	25	32
2018	FR-03	17	28	6	28	22	0	0	44	50	18
2017	FR	26	34	8	18	13	1	0	60	31	144
2017	FR-01	29	35	8	14	13	2	0	65	27	64
2017	FR-02	19	41	12	15	13	0	0	60	28	35
2017	FR-03	19	28	2	36	15	0	0	47	51	28
2014	FR	19	44	10	11	16	0	0	63	27	159
2014	FR-01	25	33	10	9	22	0	0	58	31	67
2014	FR-02	11	64	7	11	7	0	0	75	18	43
2014	FR-03	12	44	12	12	20	0	0	56	32	26
2014	FR-04	31	38	8	8	15	0	0	69	23	13
2011	FR	32	45	10	11	2	0	0	76	14	190
2011	FR-01	24	54	8	10	4	0	0	78	14	75
2011	FR-02	29	44	12	12	3	0	0	73	15	54
2011	FR-03	37	28	16	20	0	0	0	64	20	34
2011	FR-04	35	55	0	10	0	0	0	90	10	11
2011	FR-06	76	24	0	0	0	0	0	100	0	11
2008	FR	22	50	8	11	9	0	0	72	20	101
2008	FR-01	17	47	7	14	15	0	0	64	29	46
2008	FR-02	31	49	8	3	9	0	0	80	12	31
2008	FR-03	9	53	9	28	0	0	0	63	28	13

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	73	21	5	1	1	0	94	2	111
2018	FR-01	75	20	3	3	0	0	95	3	40
2018	FR-02	66	25	9	0	0	0	91	0	32
2018	FR-03	83	11	6	0	0	0	94	0	18
2017	FR	77	20	3	0	1	0	97	1	142
2017	FR-01	81	14	3	0	2	0	95	2	63
2017	FR-02	71	26	3	0	0	0	97	0	34
2017	FR-03	73	23	2	0	0	2	98	0	28
2014	FR	67	28	3	1	1	0	96	1	159
2014	FR-01	64	34	0	1	0	0	99	1	67
2014	FR-02	75	20	5	0	0	0	95	0	43
2014	FR-03	58	32	8	0	0	2	92	0	26
2014	FR-04	77	15	0	0	8	0	92	8	13
2011	FR	65	26	6	2	1	0	91	3	191
2011	FR-01	69	22	5	4	0	0	90	4	75
2011	FR-02	63	30	5	2	0	0	93	2	54
2011	FR-03	62	26	13	0	0	0	87	0	34
2011	FR-04	41	49	0	0	10	0	90	10	11
2011	FR-06	90	10	0	0	0	0	100	0	11
2008	FR	66	27	5	2	0	0	93	2	101
2008	FR-01	64	28	7	1	0	0	92	1	46
2008	FR-02	67	24	3	5	0	0	91	5	31
2008	FR-03	67	33	0	0	0	0	100	0	13

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	77	19	3	1	1	95	2	111
2018	FR-01	83	15	0	3	0	98	3	40
2018	FR-02	72	25	3	0	0	97	0	32
2018	FR-03	78	11	11	0	0	89	0	18
2017	FR	73	24	1	1	1	97	1	142
2017	FR-01	78	18	2	0	2	97	2	63
2017	FR-02	65	32	3	0	0	97	0	34
2017	FR-03	74	26	0	0	0	100	0	28
2014	FR	70	27	1	1	1	97	2	159
2014	FR-01	63	34	0	3	0	97	3	67
2014	FR-02	75	25	0	0	0	100	0	43
2014	FR-03	76	16	8	0	0	92	0	26
2014	FR-04	77	15	0	0	8	92	8	13
2011	FR	66	30	2	1	1	96	2	190
2011	FR-01	60	34	1	3	1	95	4	75
2011	FR-02	71	25	4	0	0	96	0	54
2011	FR-03	64	32	3	0	0	97	0	34
2011	FR-04	59	41	0	0	0	100	0	11
2011	FR-06	95	5	0	0	0	100	0	11
2008	FR	58	38	2	1	1	96	2	101
2008	FR-01	55	40	0	2	2	95	5	46
2008	FR-02	52	41	7	0	0	93	0	31
2008	FR-03	79	21	0	0	0	100	0	13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	17	26	13	16	27	0	1	44	44	111
2018	FR-01	15	25	5	15	40	0	0	40	55	40
2018	FR-02	22	28	22	19	9	0	0	50	28	32
2018	FR-03	17	11	22	11	39	0	0	28	50	18
2017	FR	20	28	20	15	16	1	0	49	31	143
2017	FR-01	17	32	27	11	13	0	0	49	24	63
2017	FR-02	18	22	15	24	19	3	0	41	44	35
2017	FR-03	25	24	15	17	19	0	0	49	36	28
2014	FR	13	37	13	15	20	1	1	51	35	159
2014	FR-01	9	31	18	13	27	1	0	41	41	67
2014	FR-02	12	47	10	10	22	0	0	59	32	43
2014	FR-03	18	36	16	20	8	0	2	55	29	26
2014	FR-04	38	23	8	15	15	0	0	62	31	13
2011	FR	19	39	13	18	10	0	0	59	29	190
2011	FR-01	14	41	15	16	14	0	0	55	30	75
2011	FR-02	21	33	13	20	13	0	0	54	33	54
2011	FR-03	24	37	9	26	3	0	0	61	29	34
2011	FR-04	20	35	14	20	10	0	0	55	30	11
2011	FR-06	38	52	10	0	0	0	0	90	0	11
2008	FR	20	32	11	19	16	0	1	53	35	100
2008	FR-01	16	31	8	23	22	0	0	47	45	46
2008	FR-02	36	36	7	9	8	0	4	75	18	30
2008	FR-03	12	33	37	9	9	0	0	44	19	13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	20	26	14	13	23	0	4	48	37	111
2018	FR-01	15	25	13	15	30	0	3	41	46	40
2018	FR-02	22	28	25	13	9	0	3	52	23	32
2018	FR-03	22	22	0	22	33	0	0	44	56	18
2017	FR	19	40	15	10	12	1	2	62	22	143
2017	FR-01	13	42	19	9	14	0	3	56	24	64
2017	FR-02	15	46	9	15	10	6	0	64	26	35
2017	FR-03	31	33	20	6	8	0	2	66	14	27
2014	FR	23	36	11	13	15	0	2	61	29	158
2014	FR-01	12	39	12	18	17	0	2	52	35	66
2014	FR-02	23	41	8	8	19	0	0	64	28	43
2014	FR-03	38	18	12	16	12	0	4	58	29	26
2014	FR-04	46	46	0	0	8	0	0	92	8	13
2011	FR	23	37	12	12	9	1	5	64	23	190
2011	FR-01	18	41	14	11	13	0	3	61	25	75
2011	FR-02	24	36	8	19	11	0	2	61	30	54
2011	FR-03	29	37	14	7	7	3	3	71	14	34
2011	FR-04	30	41	25	4	0	0	0	71	4	11
2011	FR-06	19	14	10	10	0	0	48	64	18	11
2008	FR	23	30	12	19	14	0	1	54	33	100
2008	FR-01	19	32	10	24	15	0	0	51	39	45
2008	FR-02	24	42	14	8	9	0	3	68	17	31
2008	FR-03	21	14	0	47	19	0	0	35	65	13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	29	30	10	11	19	60	30	109
2018	FR-01	18	24	13	16	29	42	45	38
2018	FR-02	34	41	9	6	9	75	16	32
2018	FR-03	28	28	6	11	28	56	39	18
2017	FR	32	32	14	12	10	64	23	142
2017	FR-01	21	31	17	17	13	53	30	64
2017	FR-02	41	25	9	18	7	66	25	35
2017	FR-03	33	43	16	0	8	75	8	26
2014	FR	23	36	14	13	13	60	26	159
2014	FR-01	9	36	19	15	21	45	36	67
2014	FR-02	32	36	15	12	6	67	18	43
2014	FR-03	30	48	6	8	8	78	16	26
2014	FR-04	46	15	15	15	8	62	23	13
2011	FR	28	40	16	10	6	67	17	191
2011	FR-01	16	42	16	16	10	58	26	75
2011	FR-02	37	32	16	10	5	69	15	54
2011	FR-03	32	48	20	0	0	80	0	34
2011	FR-04	45	20	14	10	10	65	20	11
2011	FR-06	48	52	0	0	0	100	0	11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	30	29	11	14	16	0	59	30	110
2018	FR-01	23	21	15	18	23	0	44	41	39
2018	FR-02	34	44	6	9	6	0	78	16	32
2018	FR-03	28	17	17	6	33	0	44	39	18
2017	FR	39	28	12	12	9	0	67	21	143
2017	FR-01	29	25	22	13	11	0	54	24	64
2017	FR-02	43	32	6	9	10	0	75	19	35
2017	FR-03	39	45	2	8	4	2	86	12	27
2014	FR	28	37	14	11	11	0	65	21	159
2014	FR-01	16	37	13	16	16	0	54	33	67
2014	FR-02	35	37	17	2	8	0	72	11	43
2014	FR-03	30	48	6	12	4	0	78	16	26
2014	FR-04	46	15	15	15	8	0	62	23	13

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	30	26	14	14	17	0	0	56	31	108
2018	FR-01	27	22	3	24	24	0	0	49	49	37
2018	FR-02	28	31	25	9	6	0	0	59	16	32
2018	FR-03	22	28	17	11	22	0	0	50	33	18
2017	FR	37	33	7	11	11	1	0	70	23	143
2017	FR-01	35	28	8	17	11	0	0	64	28	64
2017	FR-02	37	30	9	9	13	3	0	68	23	35
2017	FR-03	35	50	6	4	4	0	0	86	8	27
2014	FR	28	38	14	11	9	0	0	66	20	158
2014	FR-01	23	36	17	11	14	0	0	59	24	66
2014	FR-02	34	41	10	12	3	0	0	75	16	43
2014	FR-03	22	42	16	8	12	0	0	64	20	26
2014	FR-04	46	15	15	15	8	0	0	62	23	13
2011	FR	36	42	11	8	3	0	1	78	11	191
2011	FR-01	32	50	8	7	1	0	1	83	8	74
2011	FR-02	46	28	13	8	5	0	0	74	13	54
2011	FR-03	36	42	16	7	0	0	0	77	7	34
2011	FR-04	28	45	0	18	9	0	0	72	28	12
2011	FR-06	29	62	0	10	0	0	0	90	10	11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	22	33	16	13	15	0	1	55	28	111
2018	FR-01	15	30	13	13	30	0	0	45	43	40
2018	FR-02	28	41	19	9	3	0	0	69	13	32
2018	FR-03	17	28	28	17	11	0	0	44	28	18
2017	FR	21	40	21	8	10	1	0	61	18	144
2017	FR-01	16	37	25	8	14	0	0	53	22	64
2017	FR-02	21	40	18	12	7	3	0	62	20	35
2017	FR-03	23	47	19	6	4	2	0	71	10	28

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	40	25	13	13	9	1	0	65	22	111
2018	FR-01	35	28	13	18	5	3	0	64	23	40
2018	FR-02	53	22	13	9	3	0	0	75	13	32
2018	FR-03	17	28	11	11	33	0	0	44	44	18
2017	FR	38	32	13	8	9	0	0	70	17	142
2017	FR-01	34	38	8	10	11	0	0	71	21	63
2017	FR-02	37	26	23	9	6	0	0	62	15	34
2017	FR-03	43	23	15	10	8	0	2	67	18	28
2014	FR	34	33	19	7	5	1	1	68	12	159
2014	FR-01	24	33	22	12	6	1	1	58	18	67
2014	FR-02	41	36	18	2	2	0	0	77	5	43
2014	FR-03	44	28	12	8	8	0	0	72	16	26
2014	FR-04	54	23	15	0	8	0	0	77	8	13
2011	FR	37	35	15	6	6	1	0	73	12	191
2011	FR-01	37	33	12	10	5	3	0	72	15	75
2011	FR-02	41	32	18	3	6	0	0	73	9	54
2011	FR-03	38	37	14	7	3	0	0	76	10	34
2011	FR-04	41	35	14	0	10	0	0	75	10	11
2011	FR-06	24	48	19	10	0	0	0	71	10	11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	39	36	16	4	4	0	75	9	112
2018	FR-01	46	29	22	2	0	0	76	2	41
2018	FR-02	28	44	16	9	3	0	72	13	32
2018	FR-03	39	33	11	0	17	0	72	17	18
2017	FR	45	37	12	4	1	1	82	6	144
2017	FR-01	58	28	11	0	0	2	89	0	64
2017	FR-02	27	46	16	9	3	0	72	12	35
2017	FR-03	32	42	15	8	4	0	74	11	28
2014	FR	36	37	19	3	4	1	74	7	159
2014	FR-01	45	36	18	0	0	1	82	0	67
2014	FR-02	30	36	20	7	6	0	66	13	43
2014	FR-03	32	42	12	8	4	2	75	12	26
2014	FR-04	38	38	8	0	15	0	77	15	13
2011	FR	31	34	25	6	2	2	66	8	191
2011	FR-01	39	37	16	3	0	4	80	3	75
2011	FR-02	28	39	22	8	3	0	67	11	54
2011	FR-03	21	44	29	5	1	0	64	6	34
2011	FR-04	30	10	39	10	10	0	41	20	11
2011	FR-06	19	5	57	19	0	0	24	19	11
2008	FR	29	42	22	6	1	0	71	7	101
2008	FR-01	31	52	12	5	0	0	83	5	46
2008	FR-02	29	43	25	3	0	0	71	3	31
2008	FR-03	16	19	56	9	0	0	35	9	13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	FR	12	60	28	111
2018	FR-01	7	68	24	41
2018	FR-02	6	71	23	31
2018	FR-03	17	61	22	18
2017	FR	14	66	20	144
2017	FR-01	8	73	19	64
2017	FR-02	7	69	24	35
2017	FR-03	32	47	21	28
2014	FR	19	57	24	159
2014	FR-01	13	61	25	67
2014	FR-02	25	55	19	43
2014	FR-03	20	60	20	26
2014	FR-04	23	46	31	13
2011	FR	19	66	15	192
2011	FR-01	14	73	14	75
2011	FR-02	18	70	12	54
2011	FR-03	21	60	20	34
2011	FR-04	28	45	28	12
2011	FR-06	48	43	10	11

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	FR	69	8	8	8	0	8	13
2017	FR	58	22	10	5	0	5	21
2014	FR	63	7	3	24	9999	3	30
2014	FR-02	52	19	0	19	9999	10	11
2011	FR	56	15	11	17	9999	0	38
2011	FR-01	50	0	30	20	9999	0	10
2011	FR-02	50	39	0	11	9999	0	10

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	40	37	7	7	8	0	77	15	110
2018	FR-01	38	26	5	15	15	0	64	31	39
2018	FR-02	38	53	9	0	0	0	91	0	32
2018	FR-03	39	33	11	6	11	0	72	17	18
2017	FR	40	34	10	10	6	0	74	16	144
2017	FR-01	39	31	14	11	5	0	70	16	64
2017	FR-02	31	40	12	12	6	0	70	18	35
2017	FR-03	43	42	4	4	8	0	85	11	28
2014	FR	35	37	18	3	5	1	73	9	159
2014	FR-01	24	39	25	4	6	1	64	11	67
2014	FR-02	42	40	12	6	0	0	82	6	43
2014	FR-03	44	40	4	0	12	0	84	12	26
2014	FR-04	62	8	23	0	8	0	69	8	13
2011	FR	36	42	12	6	3	1	79	9	191
2011	FR-01	29	44	16	5	5	0	73	11	75
2011	FR-02	35	43	9	11	2	0	78	13	54
2011	FR-03	47	33	16	0	0	3	83	0	34
2011	FR-04	51	35	4	0	10	0	86	10	11
2011	FR-06	57	43	0	0	0	0	100	0	11
2008	FR	51	32	9	2	4	1	85	6	100
2008	FR-01	49	34	14	0	3	0	83	3	45
2008	FR-02	45	42	9	3	1	0	87	4	31
2008	FR-03	79	21	0	0	0	0	100	0	13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	17	26	18	14	23	0	1	44	38	111
2018	FR-01	18	15	15	23	30	0	0	33	53	40
2018	FR-02	22	41	28	0	9	0	0	63	9	32
2018	FR-03	6	28	11	17	39	0	0	33	56	18
2017	FR	22	35	14	18	10	1	0	57	28	143
2017	FR-01	15	41	14	19	11	0	0	56	30	64
2017	FR-02	25	31	12	21	9	3	0	57	30	35
2017	FR-03	22	29	20	20	8	0	2	52	28	27
2014	FR	13	39	15	17	14	1	2	53	31	159
2014	FR-01	10	31	16	24	13	1	3	44	39	67
2014	FR-02	16	40	15	10	20	0	0	55	30	43
2014	FR-03	6	50	20	16	8	0	0	56	24	26
2014	FR-04	31	38	8	8	15	0	0	69	23	13
2011	FR	21	40	16	12	10	1	1	62	22	192
2011	FR-01	15	47	14	11	11	1	1	64	22	75
2011	FR-02	22	38	14	17	9	0	0	60	26	54
2011	FR-03	31	37	9	10	13	0	0	68	23	34
2011	FR-04	28	18	26	9	18	0	0	46	28	12
2011	FR-06	19	52	19	10	0	0	0	71	10	11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	13	24	35	17	10	1	0	27	37	111
2018	FR-01	20	22	27	17	12	2	0	30	43	41
2018	FR-02	6	13	55	19	6	0	0	26	19	31
2018	FR-03	17	50	22	0	11	0	0	11	67	18
2017	FR	13	26	29	15	15	0	4	31	40	143
2017	FR-01	13	26	26	13	18	0	5	32	40	63
2017	FR-02	15	28	32	10	9	0	6	20	45	35
2017	FR-03	17	24	28	15	15	0	0	30	42	28
2014	FR	11	28	37	15	6	1	3	22	40	159
2014	FR-01	10	34	31	12	7	0	4	20	47	67
2014	FR-02	10	28	37	20	2	0	2	23	38	43
2014	FR-03	24	20	28	22	4	0	2	26	45	26
2014	FR-04	0	8	77	0	15	0	0	15	8	13
2011	FR	8	26	32	23	8	0	3	32	35	190
2011	FR-01	6	25	31	19	12	0	8	33	33	74
2011	FR-02	16	23	32	21	8	0	0	29	39	54
2011	FR-03	3	34	39	21	3	0	0	24	37	34
2011	FR-04	10	25	45	20	0	0	0	20	35	11
2011	FR-06	0	24	10	67	0	0	0	67	24	11
2008	FR	9	26	38	20	4	1	2	25	36	100
2008	FR-01	10	23	33	20	9	2	2	30	35	46
2008	FR-02	7	30	43	21	0	0	0	21	37	31
2008	FR-03	10	21	36	33	0	0	0	33	31	12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	18	15	30	21	15	1	0	36	34	110
2018	FR-01	25	18	28	18	13	0	0	30	43	40
2018	FR-02	13	13	25	31	16	3	0	48	26	32
2018	FR-03	22	11	50	6	11	0	0	17	33	18
2017	FR	13	17	29	20	18	1	2	40	31	143
2017	FR-01	13	19	28	18	16	2	5	36	34	64
2017	FR-02	15	21	24	22	19	0	0	41	35	35
2017	FR-03	10	17	35	21	16	0	0	37	28	27
2014	FR	16	27	33	14	6	1	3	21	45	158
2014	FR-01	22	24	27	15	6	1	4	22	49	67
2014	FR-02	7	30	46	14	2	0	0	17	37	43
2014	FR-03	24	32	20	14	4	0	6	19	60	26
2014	FR-04	8	23	46	15	8	0	0	23	31	13
2011	FR	9	20	26	19	20	2	4	42	31	190
2011	FR-01	7	17	26	24	19	3	6	47	26	74
2011	FR-02	15	18	29	11	27	0	0	38	33	54
2011	FR-03	3	35	21	28	10	0	3	39	40	34
2011	FR-04	25	30	14	10	10	0	10	23	61	11
2011	FR-06	5	19	19	19	29	0	10	53	26	11
2008	FR	14	18	32	23	10	0	2	34	33	98
2008	FR-01	13	14	32	27	12	0	2	40	28	45
2008	FR-02	9	19	36	29	7	0	0	36	28	30
2008	FR-03	10	31	31	18	10	0	0	28	41	12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	26	25	28	9	8	2	2	18	53	111
2018	FR-01	23	20	40	5	8	3	3	13	45	40
2018	FR-02	16	38	22	13	13	0	0	25	53	32
2018	FR-03	39	11	28	11	6	6	0	18	53	18
2017	FR	24	22	19	22	9	1	4	32	48	143
2017	FR-01	24	20	11	24	11	2	8	39	49	64
2017	FR-02	30	18	22	25	3	0	3	29	49	35
2017	FR-03	20	25	32	16	8	0	0	24	45	27
2014	FR	27	29	21	12	4	3	4	17	60	159
2014	FR-01	27	27	18	15	3	3	7	20	60	67
2014	FR-02	17	42	19	12	4	2	2	17	62	43
2014	FR-03	36	24	24	10	4	0	2	14	61	26
2014	FR-04	23	23	38	8	8	0	0	15	46	13
2011	FR	25	19	31	15	7	1	3	23	45	190
2011	FR-01	22	18	37	10	5	1	7	16	44	74
2011	FR-02	26	18	31	15	10	0	0	25	44	54
2011	FR-03	16	18	23	36	7	0	0	43	34	34
2011	FR-04	41	10	35	4	10	0	0	14	51	11
2011	FR-06	33	48	10	10	0	0	0	10	81	11
2008	FR	17	22	38	11	7	2	3	19	41	98
2008	FR-01	17	19	46	5	7	2	2	13	38	45
2008	FR-02	11	26	34	14	11	0	4	26	38	30
2008	FR-03	21	21	13	33	3	10	0	40	46	12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	5	12	19	43	15	2	4	62	18	110
2018	FR-01	5	15	13	45	15	3	5	65	22	40
2018	FR-02	0	6	28	44	16	3	3	63	7	32
2018	FR-03	6	24	29	29	12	0	0	41	29	17
2017	FR	5	8	20	30	27	2	8	63	15	142
2017	FR-01	2	6	12	29	32	3	16	75	10	63
2017	FR-02	10	12	31	30	15	0	3	46	23	35
2017	FR-03	8	12	19	35	24	0	2	60	20	27
2014	FR	3	11	29	37	12	1	6	53	15	158
2014	FR-01	3	6	26	36	18	2	9	61	10	66
2014	FR-02	1	12	40	37	5	0	5	44	14	43
2014	FR-03	4	20	20	46	4	0	6	53	26	26
2014	FR-04	0	8	31	46	15	0	0	62	8	13
2011	FR	4	9	30	33	18	0	4	54	15	190
2011	FR-01	3	10	22	39	17	0	8	62	14	74
2011	FR-02	8	9	38	19	24	0	2	44	17	54
2011	FR-03	3	3	30	49	14	0	0	63	7	34
2011	FR-04	10	4	45	20	10	0	10	34	16	11
2011	FR-06	0	14	29	29	29	0	0	57	14	11
2008	FR	4	9	30	36	16	0	6	55	14	98
2008	FR-01	0	2	30	35	24	0	10	65	3	45
2008	FR-02	4	15	29	37	11	0	4	50	21	30
2008	FR-03	10	10	31	44	5	0	0	49	21	12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	21	21	35	13	9	0	1	22	42	110
2018	FR-01	23	26	28	18	5	0	0	23	49	39
2018	FR-02	16	19	47	9	9	0	0	19	34	32
2018	FR-03	28	17	33	11	11	0	0	22	44	18
2017	FR	17	17	19	23	15	2	6	41	38	143
2017	FR-01	13	11	22	21	16	3	14	45	29	64
2017	FR-02	28	22	12	27	12	0	0	38	50	35
2017	FR-03	18	24	13	25	20	0	0	45	42	27
2014	FR	23	21	29	15	9	1	3	25	45	159
2014	FR-01	24	16	27	16	13	0	3	31	42	67
2014	FR-02	18	27	29	19	5	0	2	25	46	43
2014	FR-03	32	24	28	10	0	0	6	10	60	26
2014	FR-04	15	15	46	8	15	0	0	23	31	13
2011	FR	19	21	28	20	11	0	2	31	40	190
2011	FR-01	16	14	32	25	10	0	3	36	31	74
2011	FR-02	23	22	32	9	14	0	0	23	45	54
2011	FR-03	16	24	22	23	11	0	3	35	42	34
2011	FR-04	30	14	25	20	10	0	0	30	45	11
2011	FR-06	14	57	10	19	0	0	0	19	71	11
2008	FR	12	19	33	25	9	1	2	35	31	101
2008	FR-01	5	14	35	27	12	2	5	42	21	46
2008	FR-02	9	17	42	28	3	0	1	32	26	31
2008	FR-03	37	21	14	19	9	0	0	28	58	13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	5	12	17	33	28	2	3	64	17	109
2018	FR-01	10	15	13	30	30	3	0	62	26	40
2018	FR-02	3	10	23	20	33	3	7	59	15	30
2018	FR-03	0	11	22	44	22	0	0	67	11	18
2017	FR	9	14	24	24	23	4	3	50	24	143
2017	FR-01	8	19	19	24	19	5	6	49	30	64
2017	FR-02	19	9	24	21	25	3	0	47	29	35
2017	FR-03	4	12	31	31	20	2	0	52	16	27
2014	FR	12	11	29	27	15	1	5	45	24	159
2014	FR-01	10	13	30	22	19	0	4	44	25	67
2014	FR-02	11	6	32	30	15	0	7	48	18	43
2014	FR-03	12	8	32	38	4	0	6	44	21	26
2014	FR-04	15	8	31	23	15	0	8	42	25	13
2011	FR	5	10	30	26	24	2	4	53	16	190
2011	FR-01	1	9	33	20	27	3	7	52	11	74
2011	FR-02	12	5	29	30	24	0	0	54	17	54
2011	FR-03	0	8	30	41	20	0	1	61	8	34
2011	FR-04	4	30	14	10	20	10	10	38	44	11
2011	FR-06	19	14	29	10	29	0	0	38	33	11
2008	FR	9	18	20	31	17	1	4	51	28	99
2008	FR-01	7	12	17	35	23	2	3	62	20	46
2008	FR-02	0	22	33	32	7	1	4	42	23	30
2008	FR-03	21	13	10	33	23	0	0	56	33	12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	20	22	27	17	10	4	1	28	43	111
2018	FR-01	25	23	23	15	13	3	0	28	49	40
2018	FR-02	13	19	31	22	9	6	0	33	33	32
2018	FR-03	28	22	22	17	6	6	0	24	53	18
2017	FR	15	19	29	18	10	1	7	31	37	143
2017	FR-01	11	17	31	12	14	0	14	30	33	64
2017	FR-02	25	15	24	27	4	3	3	33	42	35
2017	FR-03	13	28	35	14	8	2	0	22	42	27
2014	FR	20	18	31	18	5	2	6	26	41	159
2014	FR-01	24	18	33	13	3	1	7	18	46	67
2014	FR-02	8	17	33	27	11	0	5	39	27	43
2014	FR-03	22	32	24	18	0	0	4	18	56	26
2014	FR-04	15	8	38	23	8	0	8	33	25	13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	26	30	9	14	21	0	56	35	112
2018	FR-01	22	29	2	15	32	0	51	46	41
2018	FR-02	28	38	9	16	9	0	66	25	32
2018	FR-03	28	17	17	17	22	0	44	39	18
2017	FR	36	32	6	13	12	1	69	25	144
2017	FR-01	22	38	8	13	17	2	61	31	64
2017	FR-02	54	24	0	12	10	0	78	22	35
2017	FR-03	38	32	6	17	8	0	70	24	28
2014	FR	31	35	10	13	10	1	67	23	159
2014	FR-01	27	34	9	18	12	0	61	30	67
2014	FR-02	29	39	7	13	10	2	69	23	43
2014	FR-03	36	28	12	8	16	0	64	24	26
2014	FR-04	46	38	8	8	0	0	85	8	13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	20	42	13	14	12	0	62	25	111
2018	FR-01	25	40	8	10	18	0	65	28	40
2018	FR-02	16	44	16	16	9	0	59	25	32
2018	FR-03	11	44	11	17	17	0	56	33	18
2017	FR	21	45	15	9	9	1	67	18	143
2017	FR-01	20	42	20	11	6	0	62	17	64
2017	FR-02	13	53	9	15	7	3	68	23	35
2017	FR-03	25	49	10	0	16	0	74	16	27
2014	FR	16	54	11	12	6	0	71	18	159
2014	FR-01	13	52	12	15	7	0	66	22	67
2014	FR-02	19	53	15	5	8	0	72	13	43
2014	FR-03	15	52	12	16	4	0	68	20	26
2014	FR-04	38	46	0	15	0	0	85	15	13

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	23	43	15	10	7	2	67	17	112
2018	FR-01	27	34	20	5	12	2	63	18	41
2018	FR-02	22	53	9	9	3	3	77	13	32
2018	FR-03	11	44	22	17	6	0	56	22	18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	29	32	24	5	8	0	1	62	14	111
2018	FR-01	22	32	27	7	12	0	0	54	20	41
2018	FR-02	38	34	19	6	3	0	0	72	9	32
2018	FR-03	18	41	24	0	18	0	0	59	18	17
2017	FR	32	31	24	5	5	2	1	65	10	144
2017	FR-01	29	28	27	6	8	2	0	58	14	64
2017	FR-02	28	37	21	9	0	3	3	69	9	35
2017	FR-03	36	36	23	0	4	2	0	73	4	28
2014	FR	27	41	20	5	3	2	2	71	9	159
2014	FR-01	27	37	22	4	4	1	3	67	9	67
2014	FR-02	27	47	17	7	2	0	0	73	10	43
2014	FR-03	26	36	24	8	4	2	0	63	12	26
2014	FR-04	38	38	15	0	0	8	0	83	0	13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	32	31	20	5	12	0	1	64	16	111
2018	FR-01	25	30	13	8	23	0	3	56	31	40
2018	FR-02	38	31	25	3	3	0	0	69	6	32
2018	FR-03	22	44	17	6	11	0	0	67	17	18
2017	FR	27	38	19	9	6	1	0	66	15	141
2017	FR-01	24	31	24	13	8	0	0	55	21	62
2017	FR-02	17	58	12	6	4	3	0	77	11	34
2017	FR-03	36	36	17	8	4	0	0	71	11	28
2014	FR	28	44	16	5	4	1	3	74	9	159
2014	FR-01	25	37	22	3	6	1	4	67	10	67
2014	FR-02	34	41	11	10	5	0	0	75	15	43
2014	FR-03	26	58	12	4	0	0	0	84	4	26
2014	FR-04	31	46	8	8	0	8	0	83	8	13
2011	FR	31	37	16	11	4	1	0	69	15	192
2011	FR-01	28	38	16	14	4	0	0	66	18	75
2011	FR-02	23	42	20	6	7	2	0	66	13	54
2011	FR-03	46	31	7	16	0	0	0	77	16	34
2011	FR-04	22	37	32	0	0	9	0	65	0	12
2011	FR-06	57	33	10	0	0	0	0	90	0	11

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	33	41	9	6	11	0	0	74	17	110
2018	FR-01	27	39	7	12	15	0	0	66	27	41
2018	FR-02	35	52	6	3	3	0	0	87	6	31
2018	FR-03	24	47	12	0	18	0	0	71	18	17
2017	FR	35	44	12	4	4	1	0	80	8	142
2017	FR-01	27	52	11	3	5	2	0	80	8	62
2017	FR-02	37	47	9	3	1	3	0	87	4	35
2017	FR-03	42	32	14	8	4	0	2	75	12	28
2014	FR	35	40	11	10	3	0	1	76	13	158
2014	FR-01	25	43	18	12	1	0	0	69	13	67
2014	FR-02	42	35	11	10	2	0	0	77	12	42
2014	FR-03	44	40	0	12	4	0	0	84	16	26
2014	FR-04	46	31	8	8	8	0	0	77	15	13
2011	FR	37	42	10	6	5	0	0	79	11	192
2011	FR-01	30	46	11	4	8	0	0	77	12	75
2011	FR-02	40	42	10	6	2	0	0	82	8	54
2011	FR-03	50	30	10	7	3	0	0	80	10	34
2011	FR-04	18	63	0	18	0	0	0	82	18	12
2011	FR-06	67	24	10	0	0	0	0	90	0	11
2008	FR	33	44	10	3	10	0	0	76	14	101
2008	FR-01	29	42	14	5	10	0	0	71	15	46
2008	FR-02	38	50	7	1	3	0	1	89	4	31
2008	FR-03	23	47	12	0	19	0	0	70	19	13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	13	36	19	11	21	1	0	49	32	112
2018	FR-01	12	17	20	17	34	0	0	29	51	41
2018	FR-02	13	59	16	3	6	3	0	74	10	32
2018	FR-03	6	39	17	6	33	0	0	44	39	18
2017	FR	24	31	15	14	15	1	0	55	29	144
2017	FR-01	27	28	9	13	20	2	0	56	34	64
2017	FR-02	18	40	21	9	13	0	0	57	22	35
2017	FR-03	23	30	24	8	15	0	0	53	23	28
2014	FR	24	36	15	13	11	1	0	60	24	159
2014	FR-01	19	30	24	16	10	0	0	49	27	67
2014	FR-02	30	34	10	13	10	3	0	66	24	43
2014	FR-03	22	40	8	12	16	0	2	63	29	26
2014	FR-04	31	38	8	8	15	0	0	69	23	13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	24	32	19	14	9	1	1	57	24	111
2018	FR-01	23	20	23	20	13	0	3	44	33	40
2018	FR-02	22	41	16	19	0	3	0	65	19	32
2018	FR-03	22	22	28	11	17	0	0	44	28	18
2017	FR	30	37	13	11	6	2	1	69	18	143
2017	FR-01	26	42	11	13	8	0	0	69	20	64
2017	FR-02	28	28	21	12	3	6	3	61	16	35
2017	FR-03	25	43	14	4	12	2	0	70	16	27
2014	FR	31	36	14	8	6	4	1	71	14	159
2014	FR-01	28	31	19	9	7	4	0	63	17	67
2014	FR-02	25	44	7	7	9	5	2	74	18	43
2014	FR-03	26	46	16	8	0	4	0	75	8	26
2014	FR-04	62	23	8	8	0	0	0	85	8	13
2011	FR	30	41	12	9	5	3	0	74	13	192
2011	FR-01	24	46	12	10	4	4	0	73	14	75
2011	FR-02	31	43	14	4	8	0	0	74	12	54
2011	FR-03	42	31	11	11	1	3	0	75	13	34
2011	FR-04	22	59	0	9	0	9	0	90	10	12
2011	FR-06	57	24	10	10	0	0	0	81	10	11
2008	FR	34	37	10	6	8	2	2	75	15	99
2008	FR-01	28	41	14	2	10	2	2	72	13	46
2008	FR-02	37	37	7	8	5	1	4	78	14	29
2008	FR-03	56	35	0	0	9	0	0	91	9	13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	19	33	20	8	20	52	28	111
2018	FR-01	18	20	18	10	35	38	45	40
2018	FR-02	19	47	28	3	3	66	6	32
2018	FR-03	17	28	17	17	22	44	39	18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	23	27	13	16	21	0	0	50	37	111
2018	FR-01	20	20	10	15	35	0	0	40	50	40
2018	FR-02	25	28	19	19	9	0	0	53	28	32
2018	FR-03	22	33	6	22	17	0	0	56	39	18
2017	FR	26	33	14	12	11	2	1	61	24	143
2017	FR-01	27	34	14	13	13	0	0	61	25	64
2017	FR-02	21	38	9	21	4	4	3	64	27	35
2017	FR-03	24	31	24	0	16	4	2	58	17	27
2014	FR	20	35	13	17	12	2	1	57	30	158
2014	FR-01	16	33	16	22	12	0	0	49	34	67
2014	FR-02	20	33	13	17	16	0	0	53	33	42
2014	FR-03	16	46	8	12	12	2	4	66	26	26
2014	FR-04	23	46	0	15	8	8	0	75	25	13
2011	FR	22	38	12	15	12	2	0	61	27	191
2011	FR-01	14	41	8	22	13	1	0	56	35	75
2011	FR-02	20	36	15	14	13	2	0	57	27	53
2011	FR-03	32	39	10	11	7	0	1	72	18	34
2011	FR-04	18	50	18	4	0	9	0	75	4	12
2011	FR-06	67	10	14	0	10	0	0	76	10	11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FR	28	72	110
2018	FR-01	28	73	40
2018	FR-02	26	74	31
2018	FR-03	33	67	18

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	FR	42	31
2018	FR-01	55	11

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	FR	77	31

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	FR	23	31

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	FR	0	31
2018	FR-01	0	11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	FR	45	31
2018	FR-01	45	11

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	FR	42	31

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	FR	42	31

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	FR	61	31
2018	FR-01	55	11

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	FR	32	31

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	FR	68	31

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	FR	55	31
2018	FR-01	55	11

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	FR	16	31

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	FR	29	31

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	FR	45	31
2018	FR-01	45	11

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	FR	42	31
2018	FR-01	45	11

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	FR	26	31

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	FR	23	31

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	FR	29	31

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	FR	16	31

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	FR	16	31

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	FR	35	31
2018	FR-01	45	11

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	FR	30	27

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	FR	52	27

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	FR	67	27

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	17	24	29	7	14	5	4	45	24	111
2018	FR-01	17	17	29	2	24	10	0	38	30	41
2018	FR-02	10	35	35	3	6	3	6	50	11	31
2018	FR-03	22	17	22	17	17	0	6	41	35	18
2017	FR	25	27	16	10	13	8	1	57	25	143
2017	FR-01	23	25	19	11	14	6	2	52	27	64
2017	FR-02	18	34	18	6	10	15	0	60	19	35
2017	FR-03	33	27	8	15	15	2	0	61	31	27
2014	FR	16	30	22	12	12	6	3	50	26	159
2014	FR-01	10	25	22	18	12	7	4	41	34	67
2014	FR-02	20	41	12	5	18	3	0	64	24	43
2014	FR-03	16	22	28	20	8	2	4	40	30	26
2014	FR-04	23	31	23	0	8	15	0	64	9	13

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	21	30	21	8	16	2	1	53	25	112
2018	FR-01	15	29	22	5	27	2	0	45	33	41
2018	FR-02	25	38	19	13	3	3	0	65	16	32
2018	FR-03	22	22	22	6	22	0	6	47	29	18
2017	FR	33	28	14	13	8	3	0	63	22	144
2017	FR-01	28	31	16	14	8	3	0	61	23	64
2017	FR-02	35	22	18	15	4	6	0	61	20	35
2017	FR-03	36	26	13	11	11	2	0	64	23	28
2014	FR	19	39	19	13	9	1	1	59	22	159
2014	FR-01	13	36	22	16	9	0	3	51	26	67
2014	FR-02	25	33	12	15	16	0	0	58	30	43
2014	FR-03	15	48	16	12	4	4	0	66	17	26
2014	FR-04	31	46	23	0	0	0	0	77	0	13
2011	FR	28	40	20	7	3	1	1	69	10	192
2011	FR-01	19	41	25	9	5	0	1	61	15	75
2011	FR-02	34	36	17	7	4	2	0	71	11	54
2011	FR-03	34	42	16	3	0	5	0	79	3	34
2011	FR-04	4	74	22	0	0	0	0	78	0	12
2011	FR-06	71	19	10	0	0	0	0	90	0	11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FR	12	88	110
2018	FR-01	15	85	40

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	FR	0	13

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	FR	0	12

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	FR	0	12

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	FR	0	12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	FR	0	12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	FR	0	12

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	FR	46	13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	22	22	33	6	8	6	3	48	16	110
2018	FR-01	20	15	29	12	12	12	0	39	28	41
2018	FR-02	19	31	38	3	0	6	3	55	3	32
2018	FR-03	29	24	18	6	18	0	6	56	25	17
2017	FR	29	29	18	5	7	7	4	66	14	144
2017	FR-01	26	28	22	6	9	6	2	59	17	64
2017	FR-02	24	34	21	3	4	12	3	67	8	35
2017	FR-03	36	34	8	8	8	3	4	76	16	28
2014	FR	21	31	27	6	5	6	4	57	12	159
2014	FR-01	12	28	34	9	3	7	6	47	14	67
2014	FR-02	20	44	18	5	12	1	0	65	17	43
2014	FR-03	28	28	26	4	4	0	10	62	9	26
2014	FR-04	38	15	38	0	0	8	0	58	0	13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	31	22	29	7	7	4	1	55	15	111
2018	FR-01	20	17	29	15	10	10	0	41	27	41
2018	FR-02	38	34	25	3	0	0	0	72	3	32
2018	FR-03	33	17	17	6	22	0	6	53	29	18
2017	FR	34	34	14	6	6	5	1	72	13	144
2017	FR-01	31	31	22	5	6	5	0	65	12	64
2017	FR-02	27	37	12	9	4	9	3	72	15	35
2017	FR-03	36	42	5	8	8	2	0	79	15	28
2014	FR	23	33	25	9	4	5	3	60	14	159
2014	FR-01	13	33	25	13	3	7	4	53	19	67
2014	FR-02	23	42	20	7	7	0	0	65	15	43
2014	FR-03	28	22	32	8	4	2	4	53	13	26
2014	FR-04	54	8	31	0	0	8	0	67	0	13
2011	FR	37	35	16	6	3	2	1	74	10	191
2011	FR-01	26	46	14	8	4	1	1	74	12	74
2011	FR-02	45	27	16	8	4	0	0	72	12	54
2011	FR-03	47	29	13	3	0	8	0	82	4	34
2011	FR-04	17	55	18	9	0	0	0	72	9	12
2011	FR-06	81	10	10	0	0	0	0	90	0	11

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	50	26	8	7	7	0	1	77	15	111
2018	FR-01	59	22	5	10	5	0	0	80	15	41
2018	FR-02	56	28	9	0	3	0	3	87	3	32
2018	FR-03	35	24	18	12	12	0	0	59	24	17
2017	FR	47	29	14	3	5	1	2	78	7	143
2017	FR-01	48	31	13	3	3	2	0	81	6	64
2017	FR-02	56	27	6	0	4	0	6	89	5	34
2017	FR-03	30	26	28	6	8	0	2	58	14	28

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	29	38	14	6	12	2	0	67	18	112
2018	FR-01	22	37	15	10	15	2	0	60	25	41
2018	FR-02	34	41	16	3	3	3	0	77	6	32
2018	FR-03	22	33	17	0	28	0	0	56	28	18
2017	FR	26	42	16	8	6	1	1	69	14	142
2017	FR-01	22	46	11	11	10	0	0	68	21	63
2017	FR-02	27	43	18	1	6	3	3	74	8	35
2017	FR-03	26	41	25	4	0	4	0	70	4	28

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	23	28	16	10	23	1	0	51	33	111
2018	FR-01	24	20	15	7	32	2	0	45	40	41
2018	FR-02	19	41	22	13	6	0	0	59	19	32
2018	FR-03	18	18	12	12	41	0	0	35	53	17
2017	FR	23	38	18	11	7	1	1	62	19	144
2017	FR-01	19	45	20	9	5	2	0	65	14	64
2017	FR-02	18	44	9	16	10	0	3	64	27	35
2017	FR-03	26	30	23	13	8	0	0	57	20	28

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	11	13	14	19	44	0	23	63	112
2018	FR-01	2	10	20	17	51	0	12	68	41
2018	FR-02	19	19	16	13	34	0	38	47	32
2018	FR-03	11	6	11	33	39	0	17	72	18
2017	FR	11	13	16	20	38	0	25	59	144
2017	FR-01	9	13	19	18	41	0	22	59	64
2017	FR-02	6	9	9	29	47	0	15	76	35
2017	FR-03	17	19	19	13	30	2	37	44	28

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	28	31	24	12	5	59	17	112
2018	FR-01	32	39	24	5	0	71	5	41
2018	FR-02	25	31	25	16	3	56	19	32
2018	FR-03	22	22	39	6	11	44	17	18
2017	FR	38	33	18	6	5	71	10	144
2017	FR-01	53	30	14	2	2	83	3	64
2017	FR-02	15	35	27	16	7	50	23	35
2017	FR-03	30	37	15	6	11	67	17	28

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	37	37	14	5	4	4	77	9	111
2018	FR-01	43	40	13	0	0	5	87	0	40
2018	FR-02	25	47	16	9	0	3	74	10	32
2018	FR-03	33	39	17	0	11	0	72	11	18
2017	FR	51	28	10	5	5	1	80	10	144
2017	FR-01	65	22	8	0	3	2	89	3	64
2017	FR-02	32	30	18	10	7	3	64	18	35
2017	FR-03	38	32	9	14	8	0	70	21	28

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	26	24	20	14	15	1	50	30	112
2018	FR-01	29	29	27	7	7	0	59	15	41
2018	FR-02	25	22	22	13	19	0	47	31	32
2018	FR-03	22	33	6	33	6	0	56	39	18
2017	FR	24	28	19	15	13	1	52	28	144
2017	FR-01	34	28	14	14	9	0	62	24	64
2017	FR-02	15	27	19	15	22	3	43	38	35
2017	FR-03	15	28	26	17	11	2	44	29	28

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	51	19	15	6	5	3	72	12	111
2018	FR-01	56	22	12	5	5	0	78	10	41
2018	FR-02	65	16	10	10	0	0	81	10	31
2018	FR-03	44	17	22	6	6	6	65	12	18
2017	FR	54	24	13	3	4	3	80	7	142
2017	FR-01	58	21	12	3	5	2	80	8	63
2017	FR-02	45	28	18	3	3	3	75	6	34
2017	FR-03	53	29	11	0	0	7	88	0	28

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	37	27	16	12	7	1	1	65	19	112
2018	FR-01	41	27	12	10	7	2	0	70	18	41
2018	FR-02	41	22	25	3	9	0	0	63	13	32
2018	FR-03	33	28	17	11	6	0	6	65	18	18
2017	FR	44	29	17	8	1	1	0	73	9	141
2017	FR-01	45	31	16	8	0	0	0	76	8	62
2017	FR-02	27	30	31	4	6	3	0	58	10	35
2017	FR-03	57	17	12	12	0	0	2	76	12	27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	29	24	17	14	14	1	0	54	29	112
2018	FR-01	29	22	12	17	20	0	0	51	37	41
2018	FR-02	25	28	25	13	6	3	0	55	19	32
2018	FR-03	28	17	22	6	28	0	0	44	33	18
2017	FR	41	26	17	11	4	1	0	67	15	141
2017	FR-01	42	26	18	11	3	0	0	68	15	62
2017	FR-02	27	25	24	16	6	3	0	53	23	35
2017	FR-03	50	31	8	6	4	0	2	82	10	27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	25	31	18	11	14	0	1	57	25	112
2018	FR-01	22	32	22	12	12	0	0	54	24	41
2018	FR-02	28	31	22	6	9	0	3	61	16	32
2018	FR-03	17	33	6	17	28	0	0	50	44	18
2017	FR	35	29	15	13	7	1	1	65	20	140
2017	FR-01	44	25	15	12	5	0	0	69	17	61
2017	FR-02	32	24	10	22	9	3	0	58	32	35
2017	FR-03	28	37	18	6	8	0	4	67	14	27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	32	22	13	14	19	0	0	54	33	111
2018	FR-01	37	20	10	12	22	0	0	56	34	41
2018	FR-02	29	29	23	13	6	0	0	58	19	31
2018	FR-03	28	17	6	17	33	0	0	44	50	18
2017	FR	39	31	10	10	8	1	1	72	18	141
2017	FR-01	45	29	6	11	6	0	2	75	18	62
2017	FR-02	34	27	15	10	12	3	0	62	23	35
2017	FR-03	35	37	12	8	8	0	0	72	16	27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	35	34	15	9	6	0	1	69	15	112
2018	FR-01	41	39	7	7	5	0	0	80	12	41
2018	FR-02	28	34	22	9	6	0	0	63	16	32
2018	FR-03	33	28	17	11	6	0	6	65	18	18
2017	FR	47	27	14	7	3	1	0	75	10	141
2017	FR-01	53	19	16	8	2	2	0	74	10	62
2017	FR-02	32	38	16	7	3	3	0	73	10	35
2017	FR-03	47	29	4	10	8	0	2	78	18	27

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	46	25	13	12	2	1	2	73	14	112
2018	FR-01	44	32	15	10	0	0	0	76	10	41
2018	FR-02	47	22	19	9	0	3	0	71	10	32
2018	FR-03	50	17	6	17	6	0	6	71	24	18
2017	FR	55	23	11	7	2	1	0	79	9	144
2017	FR-01	56	20	17	6	0	0	0	76	6	64
2017	FR-02	43	32	4	9	9	3	0	77	18	35
2017	FR-03	60	26	6	8	0	0	0	86	8	28

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	60	21	10	6	1	3	84	6	109
2018	FR-01	59	27	10	0	2	2	90	0	41
2018	FR-02	58	19	13	6	0	3	80	7	31
2018	FR-03	53	18	12	12	0	6	75	13	17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	53	17	13	5	10	1	2	72	16	112
2018	FR-01	51	12	15	7	12	2	0	65	20	41
2018	FR-02	53	25	19	3	0	0	0	78	3	32
2018	FR-03	50	17	6	6	17	0	6	71	24	18
2017	FR	66	13	10	3	5	2	0	82	8	144
2017	FR-01	61	14	14	2	6	3	0	77	8	64
2017	FR-02	72	15	6	3	1	3	0	90	4	35
2017	FR-03	72	11	4	4	8	0	2	85	12	28

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	47	25	21	4	2	0	2	74	5	112
2018	FR-01	46	24	20	5	2	0	2	73	8	41
2018	FR-02	56	16	25	0	0	0	3	74	0	32
2018	FR-03	33	28	33	6	0	0	0	61	6	18
2017	FR	49	33	9	7	2	1	0	82	9	141
2017	FR-01	47	30	11	10	2	0	0	78	11	63
2017	FR-02	54	33	3	6	0	3	0	91	6	34
2017	FR-03	48	36	8	4	4	0	2	85	8	28

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	38	24	13	9	14	0	2	63	24	112
2018	FR-01	32	22	20	7	17	0	2	55	25	41
2018	FR-02	50	16	9	13	9	0	3	68	23	32
2018	FR-03	39	22	6	11	22	0	0	61	33	18
2017	FR	43	26	14	8	8	1	0	70	16	143
2017	FR-01	39	24	16	10	11	0	0	63	21	63
2017	FR-02	41	34	9	9	4	3	0	77	13	35
2017	FR-03	42	24	17	8	8	0	2	67	15	28

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	60	17	1	4	3	0	16	91	8	109
2018	FR-01	68	5	3	3	0	0	23	94	3	40
2018	FR-02	68	13	0	0	0	0	19	100	0	31
2018	FR-03	53	35	0	6	6	0	0	88	12	17
2017	FR	59	22	7	1	1	1	8	89	3	144
2017	FR-01	67	13	8	2	0	0	11	89	2	64
2017	FR-02	59	18	3	3	3	3	12	90	7	35
2017	FR-03	57	36	4	0	0	0	3	96	0	28

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	61	22	7	2	4	0	5	87	6	110
2018	FR-01	64	18	8	3	0	0	8	89	3	39
2018	FR-02	53	22	9	3	6	0	6	80	10	32
2018	FR-03	61	22	11	0	6	0	0	83	6	18
2017	FR	69	20	9	1	1	1	0	90	1	143
2017	FR-01	76	16	8	0	0	0	0	92	0	64
2017	FR-02	59	30	6	3	0	3	0	91	3	35
2017	FR-03	65	13	16	0	4	0	2	80	4	27

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	68	16	7	2	5	0	2	86	6	111
2018	FR-01	58	20	13	3	5	0	3	79	8	40
2018	FR-02	69	13	9	3	3	0	3	84	6	32
2018	FR-03	78	17	0	0	6	0	0	94	6	18
2017	FR	61	27	5	3	2	1	0	89	5	144
2017	FR-01	60	25	8	6	2	0	0	85	7	64
2017	FR-02	60	31	0	3	3	3	0	94	6	35
2017	FR-03	64	26	4	0	4	0	2	92	4	28

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	48	28	14	5	5	0	1	77	9	109
2018	FR-01	46	28	13	5	5	0	3	76	11	39
2018	FR-02	35	32	23	6	3	0	0	68	10	31
2018	FR-03	56	33	11	0	0	0	0	89	0	18
2017	FR	51	27	16	5	0	1	0	79	5	144
2017	FR-01	53	24	16	8	0	0	0	76	8	64
2017	FR-02	31	49	15	3	0	3	0	82	3	35
2017	FR-03	64	15	19	0	0	0	2	81	0	28

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	18	27	27	21	6	1	0	45	27	111
2018	FR-01	18	30	23	25	5	0	0	48	30	40
2018	FR-02	16	31	38	13	0	3	0	48	13	32
2018	FR-03	22	22	11	28	17	0	0	44	44	18
2017	FR	18	32	30	12	6	1	1	51	18	144
2017	FR-01	15	39	30	8	6	0	2	55	14	64
2017	FR-02	15	18	43	19	3	0	3	33	23	35
2017	FR-03	26	27	20	15	8	4	0	55	24	28

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	11	19	32	20	18	1	0	38	30	107
2018	FR-01	10	18	33	18	21	0	0	38	28	39
2018	FR-02	3	16	35	23	19	3	0	43	20	31
2018	FR-03	31	19	25	6	19	0	0	25	50	16
2017	FR	9	10	34	28	17	0	2	46	20	143
2017	FR-01	6	13	31	31	17	0	2	49	19	64
2017	FR-02	7	9	38	24	15	0	6	42	18	34
2017	FR-03	11	13	28	21	26	0	0	48	24	28

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	7	14	16	26	35	1	1	7	93	112
2018	FR-01	2	10	20	20	49	0	0	2	98	41
2018	FR-02	16	19	6	31	25	3	0	16	84	32
2018	FR-03	0	17	17	33	33	0	0	0	100	18
2017	FR	4	16	22	17	35	5	1	5	95	142
2017	FR-01	2	16	27	18	36	2	0	2	98	63
2017	FR-02	3	18	9	24	40	6	0	3	97	34
2017	FR-03	4	14	23	9	42	9	0	4	96	28

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	FR	23	102
2018	FR-01	18	40
2018	FR-02	31	26
2018	FR-03	22	18
2017	FR	20	125
2017	FR-01	15	60
2017	FR-02	31	30
2017	FR-03	17	24

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	FR	33	102
2018	FR-01	35	40
2018	FR-02	27	26
2018	FR-03	39	18
2017	FR	29	125
2017	FR-01	26	60
2017	FR-02	35	30
2017	FR-03	35	24

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	FR	23	102
2018	FR-01	25	40
2018	FR-02	12	26
2018	FR-03	33	18
2017	FR	11	125
2017	FR-01	8	60
2017	FR-02	10	30
2017	FR-03	22	24

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	FR	75	102
2018	FR-01	80	40
2018	FR-02	69	26
2018	FR-03	89	18
2017	FR	82	125
2017	FR-01	79	60
2017	FR-02	86	30
2017	FR-03	84	24

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	FR	6	102
2018	FR-01	5	40
2018	FR-02	8	26
2018	FR-03	0	18
2017	FR	1	125
2017	FR-01	0	60
2017	FR-02	3	30
2017	FR-03	0	24

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	FR	71	102
2018	FR-01	85	40
2018	FR-02	58	26
2018	FR-03	72	18

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	FR	27	102
2018	FR-01	30	40
2018	FR-02	19	26
2018	FR-03	22	18
2017	FR	38	125
2017	FR-01	38	60
2017	FR-02	37	30
2017	FR-03	42	24

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	FR	4	25	15	13	9	35	101
2018	FR-01	5	25	10	15	10	35	40
2018	FR-02	8	24	20	0	20	28	25
2018	FR-03	0	28	6	17	0	50	18
2017	FR	6	32	19	15	7	21	123
2017	FR-01	7	29	25	14	5	20	59
2017	FR-02	4	40	7	21	4	25	29
2017	FR-03	3	32	22	9	13	22	24

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	FR	18	82	102
2018	FR-01	13	88	40
2018	FR-02	27	73	26
2018	FR-03	22	78	18

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	38	11	16	12	17	1	5	52	31	111
2018	FR-01	27	12	17	15	22	0	7	42	39	41
2018	FR-02	38	13	22	9	13	3	3	53	23	32
2018	FR-03	41	6	12	12	24	0	6	50	38	17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	8	25	7	13	45	1	2	33	60	102
2018	FR-01	8	20	5	15	53	0	0	28	68	40
2018	FR-02	8	31	8	15	35	0	4	40	52	26
2018	FR-03	11	28	0	11	44	0	6	41	59	18
2017	FR	8	17	16	14	37	1	7	27	56	127
2017	FR-01	8	21	18	12	36	0	5	30	50	61
2017	FR-02	7	13	16	16	38	3	7	22	60	31
2017	FR-03	9	9	11	22	41	0	9	19	69	24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	FR	5	14	10	15	56	1	0	19	71	102
2018	FR-01	5	13	8	18	58	0	0	18	75	40
2018	FR-02	4	12	12	23	50	0	0	15	73	26
2018	FR-03	0	22	11	0	67	0	0	22	67	18
2017	FR	2	7	14	14	59	2	1	10	76	127
2017	FR-01	2	12	17	13	55	0	2	13	70	61
2017	FR-02	3	7	10	16	57	7	0	11	79	31
2017	FR-03	4	0	11	13	67	4	0	5	84	24

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - FR

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark