2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - FO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 31 58 8 0 4 0 0 88 4 46
2018 FO-02 32 51 11 0 6 0 0 82 6 24
2018 FO-03 31 69 0 0 0 0 0 100 0 15
2017 FO 39 41 10 8 3 0 0 79 11 46
2017 FO-02 38 44 10 4 4 0 0 82 8 33
2014 FO 37 37 6 14 4 3 0 76 18 64
2014 FO-02 33 35 7 19 7 0 0 67 26 34
2014 FO-03 60 29 6 6 0 0 0 88 6 16
2011 FO 37 36 12 11 5 0 0 73 16 103
2011 FO-02 27 47 12 10 4 0 0 73 14 49
2011 FO-03 48 22 11 11 7 0 0 71 18 27
2008 FO 37 40 12 9 2 0 0 77 11 101
2008 FO-02 40 48 6 2 4 0 0 88 6 51
2008 FO-03 36 27 18 19 0 0 0 63 19 28

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 30 53 9 2 5 0 0 83 8 45
2018 FO-02 34 37 14 4 10 0 0 71 14 23
2018 FO-03 38 62 0 0 0 0 0 100 0 15
2017 FO 34 39 6 10 11 0 0 73 21 46
2017 FO-02 34 38 8 6 14 0 0 72 20 33

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 45 50 5 0 0 0 0 95 0 46
2018 FO-02 46 48 6 0 0 0 0 94 0 24
2018 FO-03 43 57 0 0 0 0 0 100 0 15
2017 FO 57 32 7 5 0 0 0 89 5 46
2017 FO-02 57 37 6 0 0 0 0 94 0 33
2014 FO 64 21 3 8 1 3 0 88 10 63
2014 FO-02 58 23 2 15 2 0 0 81 17 33
2014 FO-03 77 17 6 0 0 0 0 94 0 16
2011 FO 60 26 8 6 1 0 0 86 7 102
2011 FO-02 54 29 12 2 2 0 0 83 4 48
2011 FO-03 60 26 4 11 0 0 0 85 11 27

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 47 46 7 0 0 0 0 93 0 46
2018 FO-02 52 38 10 0 0 0 0 90 0 24
2018 FO-03 38 62 0 0 0 0 0 100 0 15
2017 FO 49 38 5 5 3 0 0 87 8 46
2017 FO-02 52 40 4 0 4 0 0 92 4 33
2014 FO 51 22 11 5 8 3 0 76 13 64
2014 FO-02 43 21 11 9 14 0 0 65 24 34
2014 FO-03 77 18 6 0 0 0 0 94 0 16
2011 FO 46 35 8 8 2 1 0 82 10 103
2011 FO-02 41 41 8 8 0 2 0 83 8 49
2011 FO-03 48 22 11 11 8 0 0 71 18 27
2008 FO 48 33 9 6 4 1 0 82 9 101
2008 FO-02 48 42 4 2 4 0 0 90 6 51
2008 FO-03 48 18 12 13 5 3 0 68 19 28

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 27 43 21 8 0 0 0 71 8 45
2018 FO-02 24 41 20 14 0 0 0 66 14 23
2018 FO-03 26 60 14 0 0 0 0 86 0 15
2017 FO 40 33 19 4 3 0 0 73 8 46
2017 FO-02 46 32 14 3 4 0 0 78 7 33
2014 FO 30 30 18 4 12 4 2 64 17 64
2014 FO-02 23 25 23 2 21 2 3 50 25 34
2014 FO-03 43 39 12 6 0 0 0 82 6 16
2011 FO 29 38 16 7 9 1 0 67 17 103
2011 FO-02 21 43 18 4 12 2 0 65 17 49
2011 FO-03 38 30 11 11 11 0 0 67 22 27

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 25 40 32 3 0 0 0 65 3 44
2018 FO-02 24 45 31 0 0 0 0 69 0 22
2018 FO-03 26 37 28 9 0 0 0 63 9 15
2017 FO 43 32 21 4 0 0 0 75 4 46
2017 FO-02 50 30 16 3 0 0 0 80 3 33
2014 FO 29 29 20 6 12 4 0 61 19 64
2014 FO-02 21 25 25 9 17 3 0 47 26 34
2014 FO-03 43 39 12 0 6 0 0 82 6 16
2011 FO 24 43 13 9 9 1 0 69 18 101
2011 FO-02 21 46 20 4 8 0 0 67 12 48
2011 FO-03 32 22 11 20 15 0 0 54 35 26
2008 FO 27 40 13 9 11 0 0 67 19 100
2008 FO-02 25 45 18 4 8 0 0 70 12 51
2008 FO-03 24 34 3 19 20 0 0 57 39 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 30 30 27 4 2 6 0 65 7 44
2018 FO-02 28 21 33 4 4 10 0 55 8 23
2018 FO-03 33 39 21 7 0 0 0 72 7 15
2017 FO 41 21 21 17 0 1 0 62 17 46
2017 FO-02 46 20 18 15 0 0 0 67 15 33
2014 FO 41 21 7 10 16 6 0 66 27 64
2014 FO-02 30 21 9 9 28 3 0 52 38 34
2014 FO-03 66 26 0 8 0 0 0 92 8 16
2011 FO 31 28 13 16 7 5 0 62 24 103
2011 FO-02 31 26 18 10 12 2 0 59 23 49
2011 FO-03 34 26 7 26 7 0 0 60 33 27
2008 FO 27 28 17 12 12 4 0 57 25 100
2008 FO-02 30 20 22 13 14 2 0 50 27 51
2008 FO-03 21 37 12 15 12 3 0 60 28 28
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 50 38 9 0 1 2 0 90 2 46
2018 FO-02 51 37 6 0 3 4 0 91 3 24
2018 FO-03 53 40 7 0 0 0 0 93 0 15
2017 FO 53 28 14 3 0 1 0 83 3 46
2017 FO-02 58 26 14 2 0 0 0 84 2 33
2014 FO 43 23 7 12 11 4 0 69 24 64
2014 FO-02 42 21 7 12 17 2 0 64 29 34
2014 FO-03 49 26 14 12 0 0 0 75 12 16
2011 FO 36 36 12 8 7 2 0 73 15 102
2011 FO-02 33 38 8 12 6 2 0 73 19 49
2011 FO-03 52 26 11 0 11 0 0 78 11 27
2008 FO 29 36 14 13 7 1 1 66 20 101
2008 FO-02 26 31 24 14 3 2 0 58 17 51
2008 FO-03 29 39 0 12 17 0 3 71 29 28

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 50 40 11 0 0 0 0 89 0 46
2018 FO-02 57 33 10 0 0 0 0 90 0 24
2018 FO-03 39 54 7 0 0 0 0 93 0 15
2017 FO 54 30 9 6 0 0 0 85 6 46
2017 FO-02 60 26 5 8 0 0 0 86 8 33
2014 FO 42 26 4 14 11 4 0 70 25 64
2014 FO-02 42 23 4 14 14 2 0 67 29 34
2014 FO-03 48 32 8 12 0 0 0 80 12 16
2011 FO 33 33 13 10 10 2 0 67 20 102
2011 FO-02 26 37 17 10 8 2 0 64 19 49
2011 FO-03 48 26 7 8 11 0 0 74 19 27
2008 FO 28 35 13 11 10 2 0 65 22 100
2008 FO-02 28 38 12 15 6 0 0 67 21 51
2008 FO-03 31 32 9 6 19 3 0 64 26 28

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 60 31 9 0 0 0 0 91 0 45
2018 FO-02 69 21 10 0 0 0 0 90 0 23
2018 FO-03 53 47 0 0 0 0 0 100 0 15
2017 FO 58 27 15 0 0 0 0 85 0 46
2017 FO-02 62 24 14 0 0 0 0 86 0 33
2014 FO 39 28 11 5 14 3 0 68 20 64
2014 FO-02 39 23 7 9 21 0 0 62 31 34
2014 FO-03 49 31 14 0 6 0 0 80 6 16

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 32 43 16 2 2 5 0 79 4 46
2018 FO-02 31 47 15 0 4 4 0 81 4 24
2018 FO-03 35 28 21 7 0 9 0 69 8 15
2017 FO 34 36 19 5 5 2 0 71 10 46
2017 FO-02 36 38 14 6 4 2 0 75 10 33
2014 FO 33 25 10 10 10 10 1 66 23 64
2014 FO-02 26 21 9 19 14 9 2 53 37 34
2014 FO-03 38 40 5 0 6 11 0 88 7 16
2011 FO 24 32 20 6 9 9 0 61 17 103
2011 FO-02 23 26 26 4 10 10 0 55 16 49
2011 FO-03 23 37 15 11 11 4 0 62 23 27

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 32 36 22 8 2 0 0 68 10 46
2018 FO-02 27 37 32 0 4 0 0 65 4 24
2018 FO-03 28 37 7 28 0 0 0 65 28 15
2017 FO 26 39 22 6 6 0 0 65 13 46
2017 FO-02 28 42 20 4 6 0 0 69 10 33
2014 FO 22 35 17 13 10 4 0 59 24 63
2014 FO-02 12 33 18 21 14 2 0 46 36 34
2014 FO-03 34 42 12 6 6 0 0 75 12 15
2011 FO 19 37 16 11 14 3 0 57 26 103
2011 FO-02 19 36 18 10 16 0 0 55 27 49
2011 FO-03 16 36 11 15 18 4 0 54 34 27
2008 FO 15 33 21 12 19 0 0 48 30 101
2008 FO-02 9 37 20 18 17 0 0 46 35 51
2008 FO-03 23 27 16 0 34 0 0 50 34 28

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 19 33 17 21 8 2 0 53 30 45
2018 FO-02 18 33 23 14 10 3 0 52 24 24
2018 FO-03 23 33 7 30 7 0 0 56 37 15
2017 FO 22 31 33 5 10 0 0 53 14 46
2017 FO-02 26 30 30 4 10 0 0 56 14 33
2014 FO 15 30 16 21 9 9 0 49 33 64
2014 FO-02 5 33 11 30 12 9 0 42 46 34
2014 FO-03 26 34 23 6 6 6 0 63 12 16
2011 FO 10 32 21 14 14 9 0 47 31 103
2011 FO-02 6 37 20 10 18 8 0 47 31 49
2011 FO-03 12 30 14 11 18 15 0 49 34 27
2008 FO 6 30 24 19 19 2 0 37 39 101
2008 FO-02 5 23 23 30 15 4 0 29 47 51
2008 FO-03 5 42 13 6 34 0 0 47 40 28

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 10 28 38 21 4 0 0 38 24 46
2018 FO-02 0 30 47 17 6 0 0 30 23 24
2018 FO-03 30 7 26 37 0 0 0 36 37 15
2017 FO 24 33 13 18 12 0 0 57 30 45
2017 FO-02 27 33 15 13 13 0 0 60 26 32
2014 FO 19 26 13 24 13 5 0 47 38 64
2014 FO-02 9 30 7 32 17 5 0 42 51 34
2014 FO-03 26 34 22 12 6 0 0 60 18 16
2011 FO 12 35 20 20 10 2 0 48 31 103
2011 FO-02 10 39 23 18 10 0 0 49 28 49
2011 FO-03 12 29 22 19 18 0 0 41 37 27
2008 FO 7 32 20 22 15 3 0 41 38 100
2008 FO-02 6 29 24 24 12 4 0 36 38 51
2008 FO-03 8 35 9 24 23 0 0 44 47 28
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 12 58 21 4 5 0 0 71 9 46
2018 FO-02 14 47 24 6 9 0 0 61 15 24
2018 FO-03 14 72 14 0 0 0 0 86 0 15
2017 FO 25 42 13 11 9 0 0 67 21 46
2017 FO-02 24 43 8 12 12 0 0 68 24 33
2014 FO 25 34 10 15 13 3 1 61 29 64
2014 FO-02 26 22 9 24 17 0 2 49 42 34
2014 FO-03 26 62 12 0 0 0 0 88 0 16
2011 FO 19 43 16 16 7 0 0 62 22 103
2011 FO-02 20 45 12 14 8 0 0 65 22 49
2011 FO-03 20 47 18 8 7 0 0 67 15 27

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 40 45 9 2 4 0 0 86 6 45
2018 FO-02 57 26 10 0 6 0 0 84 6 23
2018 FO-03 19 69 5 7 0 0 0 88 7 15
2017 FO 31 58 7 2 2 0 0 89 3 46
2017 FO-02 32 60 4 2 2 0 0 92 4 33

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 6 26 42 11 4 9 2 36 17 46
2018 FO-02 3 29 49 6 6 7 0 34 13 24
2018 FO-03 7 28 28 21 0 16 0 42 25 15
2017 FO 17 17 28 14 12 10 2 38 30 46
2017 FO-02 20 12 28 10 16 13 2 37 30 33
2014 FO 12 19 15 22 9 22 1 40 40 64
2014 FO-02 7 9 14 32 14 23 0 21 61 34
2014 FO-03 28 17 14 12 6 18 6 59 23 16

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 55 28 15 1 1 0 0 82 3 46
2018 FO-02 61 21 16 0 3 0 0 82 3 24
2018 FO-03 48 38 14 0 0 0 0 86 0 15
2017 FO 39 44 11 0 6 0 0 83 6 46
2017 FO-02 48 36 8 0 8 0 0 84 8 33
2014 FO 38 27 12 8 12 3 0 67 20 64
2014 FO-02 35 23 14 11 17 0 0 58 28 34
2014 FO-03 49 43 8 0 0 0 0 92 0 16
2011 FO 34 36 11 12 7 1 0 70 19 102
2011 FO-02 33 30 16 12 6 2 0 65 19 49
2011 FO-03 38 29 11 15 8 0 0 66 23 27
2008 FO 29 39 11 11 10 0 0 67 21 101
2008 FO-02 32 32 10 17 8 0 0 64 26 51
2008 FO-03 28 31 13 9 19 0 0 59 29 28

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 25 19 28 0 0 9 19 61 0 11
2014 FO 9 58 0 0 0 6 26 100 0 15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 25 60 10 5 0 0 0 85 5 45
2018 FO-02 21 66 13 0 0 0 0 87 0 23
2018 FO-03 38 55 0 7 0 0 0 93 7 15
2017 FO 48 28 11 6 6 0 0 76 13 45
2017 FO-02 52 21 10 8 8 0 0 73 17 32
2014 FO 28 43 9 12 5 0 4 73 18 64
2014 FO-02 19 48 8 16 7 0 2 68 24 34
2014 FO-03 43 45 6 6 0 0 0 88 6 16
2011 FO 28 44 12 9 7 0 0 72 16 102
2011 FO-02 29 42 19 4 6 0 0 71 10 48
2011 FO-03 38 40 0 11 11 0 0 78 22 27
2008 FO 14 46 17 17 4 0 2 62 21 101
2008 FO-02 13 46 15 19 6 0 2 60 25 51
2008 FO-03 27 25 21 24 3 0 0 52 27 28

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 57 31 7 5 0 0 0 88 5 45
2018 FO-02 58 24 12 6 0 0 0 82 6 23
2018 FO-03 62 38 0 0 0 0 0 100 0 15
2017 FO 48 31 10 11 0 0 0 79 11 46
2017 FO-02 48 34 10 8 0 0 0 82 8 33
2014 FO 50 28 8 7 5 3 0 80 12 64
2014 FO-02 46 22 11 12 9 0 0 68 21 34
2014 FO-03 63 37 0 0 0 0 0 100 0 16
2011 FO 46 29 10 10 5 0 1 76 15 102
2011 FO-02 41 30 10 14 4 0 0 71 18 49
2011 FO-03 47 23 11 8 11 0 0 70 19 26
2008 FO 44 31 14 6 5 0 0 75 11 101
2008 FO-02 42 31 20 4 4 0 0 72 8 51
2008 FO-03 51 28 3 8 11 0 0 78 19 28

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 54 35 7 2 2 0 0 89 4 46
2018 FO-02 56 32 6 3 4 0 0 88 6 24
2018 FO-03 55 38 7 0 0 0 0 93 0 15
2017 FO 56 27 8 6 3 0 0 83 9 46
2017 FO-02 58 28 6 4 4 0 0 86 8 33
2014 FO 56 22 4 5 10 3 0 80 16 64
2014 FO-02 46 19 7 9 19 0 0 65 28 34
2014 FO-03 82 18 0 0 0 0 0 100 0 16
2011 FO 48 32 5 8 8 0 0 80 15 102
2011 FO-02 42 29 10 8 10 0 0 71 19 48
2011 FO-03 52 30 0 7 10 0 0 82 18 27
2008 FO 48 35 11 4 2 0 0 83 6 101
2008 FO-02 49 29 13 6 4 0 0 78 10 51
2008 FO-03 54 31 11 5 0 0 0 84 5 28

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 9 36 34 17 4 0 0 45 21 46
2018 FO-02 3 34 37 24 3 0 0 36 26 24
2018 FO-03 12 43 28 7 9 0 0 56 16 15
2017 FO 25 27 26 11 11 0 0 52 22 46
2017 FO-02 30 27 20 10 14 0 0 57 24 33
2014 FO 14 33 18 12 14 8 1 51 29 64
2014 FO-02 17 20 25 14 19 5 0 39 35 34
2014 FO-03 6 57 11 12 6 8 0 69 19 16
2011 FO 24 31 16 13 16 1 0 55 29 102
2011 FO-02 19 31 19 15 17 0 0 50 31 48
2011 FO-03 30 29 8 22 11 0 0 59 33 27
2008 FO 11 33 23 13 16 2 2 46 31 101
2008 FO-02 11 29 29 9 17 2 2 41 28 51
2008 FO-03 18 27 12 15 29 0 0 45 43 28

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 7 29 13 29 21 0 2 36 51 46
2018 FO-02 0 16 12 35 37 0 0 16 72 24
2018 FO-03 10 50 14 21 0 0 5 63 22 15
2017 FO 8 23 16 25 19 0 9 34 49 46
2017 FO-02 8 22 16 17 25 0 12 34 48 33
2014 FO 11 14 13 12 36 9 5 29 56 64
2014 FO-02 11 7 14 7 47 5 9 21 63 34
2014 FO-03 6 19 18 18 26 14 0 29 50 16
2011 FO 16 24 15 15 28 1 1 41 44 102
2011 FO-02 10 17 19 16 38 0 0 27 54 48
2011 FO-03 15 34 4 19 25 0 4 51 46 27
2008 FO 9 24 19 21 21 3 3 36 44 101
2008 FO-02 6 18 26 22 21 2 4 26 46 51
2008 FO-03 20 32 6 15 24 3 0 53 40 28

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 29 47 10 14 0 0 0 76 14 46
2018 FO-02 31 51 9 10 0 0 0 81 10 24
2018 FO-03 28 37 7 28 0 0 0 65 28 15
2017 FO 31 46 6 7 8 0 2 79 15 45
2017 FO-02 34 48 6 0 10 0 2 83 10 33
2014 FO 24 36 10 12 13 3 2 63 26 64
2014 FO-02 23 27 12 17 19 0 2 51 36 34
2014 FO-03 38 51 0 0 6 0 5 94 6 16
2011 FO 29 33 15 14 8 1 0 63 22 102
2011 FO-02 31 33 17 15 4 0 0 64 19 48
2011 FO-03 34 32 11 11 12 0 0 66 23 27

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 33 42 15 10 0 0 0 75 10 46
2018 FO-02 37 41 13 9 0 0 0 78 9 24
2018 FO-03 28 35 21 16 0 0 0 63 16 15
2017 FO 39 31 9 10 11 0 0 70 21 46
2017 FO-02 46 24 8 10 12 0 0 70 22 33
2014 FO 33 38 7 9 11 3 0 73 20 64
2014 FO-02 23 37 9 12 19 0 0 60 31 34
2014 FO-03 61 34 0 6 0 0 0 94 6 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 16 36 33 15 0 0 0 53 15 45
2018 FO-02 20 33 23 24 0 0 0 54 24 23
2018 FO-03 12 44 37 7 0 0 0 56 7 15
2017 FO 34 34 11 9 10 0 2 70 19 46
2017 FO-02 38 30 10 12 8 0 2 69 20 33
2014 FO 22 37 15 4 18 3 1 62 22 64
2014 FO-02 14 32 18 5 29 0 2 47 35 34
2014 FO-03 43 37 14 0 6 0 0 80 6 16
2011 FO 31 44 10 5 9 1 1 76 14 102
2011 FO-02 31 45 6 4 10 2 2 79 15 49
2011 FO-03 41 30 14 0 15 0 0 71 15 27

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 7 60 25 5 3 0 0 67 8 46
2018 FO-02 6 68 20 6 0 0 0 74 6 24
2018 FO-03 5 59 26 0 9 0 0 64 9 15
2017 FO 14 46 25 6 10 0 0 59 16 46
2017 FO-02 16 43 23 6 12 0 0 58 18 33

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 29 38 24 2 4 0 2 69 6 46
2018 FO-02 31 36 30 0 3 0 0 68 3 24
2018 FO-03 33 46 14 7 0 0 0 79 7 15
2017 FO 44 30 14 9 3 0 0 74 12 46
2017 FO-02 48 28 12 8 4 0 0 76 12 33
2014 FO 41 28 8 5 14 4 0 71 20 64
2014 FO-02 35 28 4 7 24 2 0 64 31 34
2014 FO-03 53 29 12 0 6 0 0 82 6 16
2011 FO 38 34 12 7 8 1 0 73 15 103
2011 FO-02 33 35 16 6 10 0 0 68 16 49
2011 FO-03 52 34 7 0 7 0 0 86 7 27

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 35 35 26 4 0 0 0 70 4 46
2018 FO-02 44 17 35 4 0 0 0 61 4 24
2018 FO-03 17 62 14 7 0 0 0 79 7 15
2017 FO 47 43 8 2 0 0 0 90 2 46
2017 FO-02 52 40 6 2 0 0 0 92 2 33
2014 FO 38 40 9 8 2 3 1 81 10 64
2014 FO-02 32 46 12 7 3 0 0 78 10 34
2014 FO-03 48 29 5 12 0 0 6 82 12 16
2011 FO 44 37 10 5 3 0 2 82 8 103
2011 FO-02 41 41 12 6 0 0 0 81 6 49
2011 FO-03 38 29 15 4 10 0 4 70 15 27
2008 FO 27 39 22 9 2 0 1 66 12 101
2008 FO-02 24 44 21 10 2 0 0 68 11 51
2008 FO-03 25 27 29 16 0 0 3 54 16 28

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 FO 23 51 25 46
2018 FO-02 26 54 20 24
2018 FO-03 23 43 33 15
2017 FO 14 55 31 46
2017 FO-02 12 58 30 33
2014 FO 25 53 21 64
2014 FO-02 26 58 16 34
2014 FO-03 25 52 23 16
2011 FO 20 54 26 102
2011 FO-02 19 52 29 48
2011 FO-03 32 42 26 27

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 FO 10 9 28 26 9999 28 14
2011 FO 43 24 19 9 9999 5 21
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 40 45 11 1 2 0 0 86 4 46
2018 FO-02 42 36 16 3 4 0 0 78 6 24
2018 FO-03 34 66 0 0 0 0 0 100 0 15
2017 FO 36 41 20 3 0 0 0 76 3 46
2017 FO-02 38 44 16 2 0 0 0 82 2 33
2014 FO 36 34 8 11 8 3 0 72 20 64
2014 FO-02 32 24 12 21 12 0 0 56 33 34
2014 FO-03 38 62 0 0 0 0 0 100 0 16
2011 FO 34 41 16 8 1 1 0 75 9 103
2011 FO-02 31 44 14 10 0 0 0 75 10 49
2011 FO-03 45 22 22 7 4 0 0 67 11 27
2008 FO 35 43 10 7 5 0 0 78 12 101
2008 FO-02 39 45 8 2 6 0 0 84 8 51
2008 FO-03 24 37 8 22 8 0 0 61 31 28

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 14 49 25 10 2 0 0 63 12 45
2018 FO-02 18 47 19 13 4 0 0 65 17 24
2018 FO-03 13 44 36 8 0 0 0 57 8 14
2017 FO 22 47 11 13 6 0 0 69 19 45
2017 FO-02 28 41 12 11 8 0 0 69 19 32
2014 FO 18 35 17 7 19 3 1 55 27 62
2014 FO-02 19 29 12 7 31 0 2 49 39 34
2014 FO-03 26 43 31 0 0 0 0 69 0 16
2011 FO 19 45 18 11 7 1 0 64 18 103
2011 FO-02 20 39 25 10 6 0 0 59 16 49
2011 FO-03 23 29 18 14 15 0 0 52 30 27

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 6 26 32 33 4 0 0 36 32 46
2018 FO-02 6 24 30 40 0 0 0 40 30 24
2018 FO-03 7 23 38 19 12 0 0 31 30 15
2017 FO 6 15 39 19 12 0 8 34 23 46
2017 FO-02 7 10 42 16 14 0 10 34 20 33
2014 FO 18 14 46 6 10 5 0 18 34 64
2014 FO-02 26 11 50 2 10 0 0 12 38 34
2014 FO-03 6 23 31 23 17 0 0 39 29 16
2011 FO 10 21 38 17 10 1 4 28 32 102
2011 FO-02 8 19 37 21 10 0 6 33 28 49
2011 FO-03 12 19 40 19 7 4 0 27 32 27
2008 FO 9 33 41 11 5 2 0 16 43 101
2008 FO-02 6 36 36 15 6 0 0 22 42 51
2008 FO-03 14 38 31 8 3 5 0 12 55 28

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 4 18 26 38 14 1 0 53 21 46
2018 FO-02 6 10 16 48 18 3 0 67 16 24
2018 FO-03 0 30 28 30 12 0 0 42 30 15
2017 FO 6 19 26 22 12 6 8 40 29 46
2017 FO-02 8 16 20 25 14 8 10 47 29 33
2014 FO 11 16 40 12 17 5 0 30 28 64
2014 FO-02 12 16 51 9 10 2 0 19 28 34
2014 FO-03 6 23 20 18 28 5 0 48 31 16
2011 FO 14 16 24 29 14 1 3 44 30 102
2011 FO-02 14 12 25 31 12 0 6 46 28 49
2011 FO-03 15 19 18 33 11 4 0 46 35 27
2008 FO 13 26 32 20 7 1 0 28 40 100
2008 FO-02 14 24 32 22 8 0 0 30 38 51
2008 FO-03 16 27 28 21 9 0 0 29 43 27

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 18 24 39 14 5 0 0 19 42 46
2018 FO-02 21 17 38 19 6 0 0 25 37 24
2018 FO-03 21 23 38 12 5 0 0 17 44 15
2017 FO 17 16 37 13 8 3 5 23 37 44
2017 FO-02 18 8 37 15 11 4 7 29 29 31
2014 FO 28 14 16 29 7 4 1 39 44 64
2014 FO-02 33 16 11 30 8 0 2 39 50 34
2014 FO-03 35 6 19 28 6 5 0 36 43 16
2011 FO 19 28 20 17 12 0 4 30 49 101
2011 FO-02 16 25 25 14 14 0 6 30 43 49
2011 FO-03 26 32 20 19 4 0 0 22 58 26
2008 FO 20 25 31 15 7 0 2 23 46 100
2008 FO-02 18 24 34 18 6 0 0 24 42 50
2008 FO-03 32 24 29 6 8 0 0 15 56 28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 5 6 49 31 9 0 0 40 11 46
2018 FO-02 6 0 44 37 13 0 0 50 6 24
2018 FO-03 0 14 60 21 5 0 0 26 14 15
2017 FO 5 14 25 27 19 3 8 52 21 46
2017 FO-02 4 6 29 26 22 4 8 55 11 33
2014 FO 8 16 20 31 18 5 2 53 26 64
2014 FO-02 12 22 14 32 16 0 4 50 35 34
2014 FO-03 6 12 32 18 28 5 0 48 19 16
2011 FO 8 12 25 39 13 1 3 54 20 102
2011 FO-02 8 10 25 39 16 0 2 56 19 49
2011 FO-03 10 15 18 45 7 0 4 55 27 27
2008 FO 4 17 38 29 10 0 2 40 22 101
2008 FO-02 8 14 34 30 14 0 0 44 22 51
2008 FO-03 0 31 29 29 6 0 5 37 32 28

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 27 21 30 16 4 2 0 20 49 45
2018 FO-02 27 25 34 11 0 3 0 12 53 23
2018 FO-03 30 14 26 17 12 0 0 30 44 15
2017 FO 19 11 39 11 17 0 3 29 30 46
2017 FO-02 16 6 42 12 20 0 4 33 23 33
2014 FO 25 20 28 11 11 4 1 23 47 64
2014 FO-02 31 19 34 9 2 2 2 12 52 34
2014 FO-03 18 23 26 5 28 0 0 33 41 16
2011 FO 17 28 28 14 8 3 2 23 48 103
2011 FO-02 16 28 33 10 6 2 4 17 48 49
2011 FO-03 14 27 30 19 7 4 0 27 42 27
2008 FO 17 29 32 16 6 0 0 22 46 101
2008 FO-02 16 32 26 17 8 0 0 25 49 51
2008 FO-03 33 23 24 17 3 0 0 20 56 28

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 0 3 59 33 4 0 2 37 3 46
2018 FO-02 0 0 66 30 4 0 0 34 0 24
2018 FO-03 0 9 40 38 7 0 5 48 10 15
2017 FO 11 3 30 25 17 6 8 49 16 46
2017 FO-02 7 0 24 28 22 8 10 61 9 33
2014 FO 9 17 25 26 16 6 1 44 28 64
2014 FO-02 7 23 18 30 17 2 2 49 32 34
2014 FO-03 12 6 52 14 11 5 0 27 19 16
2011 FO 8 15 33 26 12 1 4 40 25 103
2011 FO-02 12 10 30 25 16 0 6 44 24 49
2011 FO-03 3 15 37 30 14 0 0 45 18 27
2008 FO 8 19 27 34 9 2 2 44 28 101
2008 FO-02 11 17 19 46 5 2 0 52 28 51
2008 FO-03 9 21 37 18 12 0 3 31 31 28

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 10 30 43 13 3 0 0 16 41 46
2018 FO-02 11 23 49 15 3 0 0 18 34 24
2018 FO-03 14 44 21 16 5 0 0 21 58 15
2017 FO 10 19 38 8 11 6 8 23 33 45
2017 FO-02 8 10 38 11 14 8 11 31 23 32
2014 FO 29 15 29 17 6 4 0 24 46 64
2014 FO-02 31 23 28 16 2 0 0 19 53 34
2014 FO-03 35 12 20 14 14 5 0 29 50 16

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 39 38 12 6 3 2 0 78 9 46
2018 FO-02 37 38 9 7 5 4 0 78 13 24
2018 FO-03 37 43 12 7 0 0 0 81 7 15
2017 FO 39 27 14 9 11 0 0 66 20 46
2017 FO-02 46 18 16 8 12 0 0 64 20 33
2014 FO 31 34 6 14 11 4 0 68 26 64
2014 FO-02 28 36 5 12 17 2 0 66 30 34
2014 FO-03 52 23 11 14 0 0 0 75 14 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 36 51 8 2 3 0 0 87 5 46
2018 FO-02 34 55 3 4 5 0 0 89 9 24
2018 FO-03 37 50 12 0 0 0 0 88 0 15
2017 FO 28 43 9 10 10 0 0 71 20 46
2017 FO-02 28 41 12 6 13 0 0 68 20 33
2014 FO 36 32 8 15 6 3 0 70 21 63
2014 FO-02 26 36 11 20 7 0 0 62 27 34
2014 FO-03 58 28 8 6 0 0 0 86 6 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 41 40 17 0 1 0 0 81 1 46
2018 FO-02 41 44 12 0 3 0 0 85 3 24
2018 FO-03 37 38 24 0 0 0 0 76 0 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 35 41 11 0 13 0 0 76 13 45
2018 FO-02 41 36 5 0 18 0 0 77 18 23
2018 FO-03 35 44 21 0 0 0 0 79 0 15
2017 FO 41 51 7 0 0 0 0 93 0 46
2017 FO-02 44 48 7 0 0 0 0 93 0 33
2014 FO 40 34 9 2 3 11 1 84 5 64
2014 FO-02 33 42 11 0 2 10 2 85 3 34
2014 FO-03 57 23 8 0 6 6 0 85 6 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 34 45 11 2 8 0 0 78 10 45
2018 FO-02 38 38 6 4 14 0 0 76 18 23
2018 FO-03 35 58 7 0 0 0 0 93 0 15
2017 FO 46 34 18 0 2 0 0 80 2 46
2017 FO-02 48 32 18 0 2 0 0 80 2 33
2014 FO 39 37 5 2 10 4 3 82 13 64
2014 FO-02 37 39 2 0 14 2 5 82 15 34
2014 FO-03 49 37 8 0 6 0 0 86 6 16
2011 FO 31 37 19 6 5 3 0 70 11 102
2011 FO-02 29 39 20 4 6 2 0 69 10 49
2011 FO-03 38 33 19 4 7 0 0 71 10 27

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 32 53 13 2 0 0 0 84 2 44
2018 FO-02 36 42 17 4 0 0 0 79 4 22
2018 FO-03 26 67 7 0 0 0 0 93 0 15
2017 FO 53 30 16 1 0 0 0 83 1 46
2017 FO-02 62 22 14 1 0 0 0 84 1 33
2014 FO 47 22 12 4 12 3 0 71 17 63
2014 FO-02 41 23 11 5 20 0 0 64 24 34
2014 FO-03 62 26 6 6 0 0 0 88 6 16
2011 FO 35 40 13 4 8 1 0 76 11 103
2011 FO-02 31 47 12 0 10 0 0 78 10 49
2011 FO-03 48 23 14 4 11 0 0 71 15 27
2008 FO 31 40 15 4 9 0 0 72 13 100
2008 FO-02 25 44 21 2 8 0 0 69 10 51
2008 FO-03 30 42 3 11 14 0 0 72 25 28

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 14 31 27 16 3 9 0 49 21 46
2018 FO-02 21 21 25 21 5 7 0 45 28 24
2018 FO-03 0 43 26 14 0 16 0 52 17 15
2017 FO 23 36 14 8 12 3 3 63 22 46
2017 FO-02 26 30 14 8 13 4 4 61 24 33
2014 FO 15 35 10 13 13 12 2 58 31 64
2014 FO-02 9 27 9 14 24 14 2 43 46 34
2014 FO-03 23 45 12 14 0 0 6 72 15 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 10 65 12 6 7 0 0 75 13 46
2018 FO-02 12 65 12 7 4 0 0 77 11 24
2018 FO-03 5 74 7 7 7 0 0 79 14 15
2017 FO 48 27 16 8 2 0 0 75 9 45
2017 FO-02 57 21 14 6 2 0 0 78 8 32
2014 FO 32 33 10 6 10 6 3 71 18 64
2014 FO-02 30 34 7 2 17 5 5 72 21 34
2014 FO-03 38 23 28 6 0 5 0 65 6 16
2011 FO 36 34 9 7 8 5 1 75 16 103
2011 FO-02 30 41 8 6 8 4 2 76 15 49
2011 FO-03 42 33 10 4 8 4 0 77 12 27
2008 FO 23 35 17 10 11 4 0 60 22 101
2008 FO-02 29 31 17 10 9 4 0 62 20 51
2008 FO-03 15 46 6 12 14 6 0 66 28 28

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 28 46 18 6 3 0 0 74 9 45
2018 FO-02 37 42 18 3 0 0 0 80 3 23
2018 FO-03 17 48 21 14 0 0 0 65 14 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 18 24 20 12 15 8 4 47 30 46
2018 FO-02 24 21 20 7 26 3 0 45 34 24
2018 FO-03 10 19 23 21 0 21 5 40 28 15
2017 FO 22 30 15 7 21 6 0 55 29 45
2017 FO-02 26 32 8 6 22 4 0 61 30 32
2014 FO 16 22 15 15 20 12 0 43 40 64
2014 FO-02 17 16 7 18 31 12 0 37 56 34
2014 FO-03 6 37 28 12 6 12 0 49 20 16
2011 FO 19 22 13 21 14 10 1 45 40 102
2011 FO-02 18 20 10 20 18 13 0 44 45 49
2011 FO-03 20 19 7 27 12 11 4 46 45 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FO 9 91 46

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 11 28 32 6 0 21 2 51 7 46
2018 FO-02 6 38 36 5 0 14 0 52 6 24
2018 FO-03 12 10 26 9 0 35 7 39 16 15
2017 FO 17 19 27 6 4 25 1 50 14 46
2017 FO-02 18 20 22 8 5 26 0 52 18 33
2014 FO 20 14 14 10 11 27 4 50 30 63
2014 FO-02 14 12 11 10 17 29 7 40 42 33
2014 FO-03 34 22 26 6 6 6 0 60 12 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 32 38 23 5 0 2 0 72 5 46
2018 FO-02 37 45 18 0 0 0 0 82 0 24
2018 FO-03 26 23 28 16 0 7 0 52 18 15
2017 FO 40 44 8 2 4 1 0 86 6 46
2017 FO-02 46 44 4 0 5 0 0 91 5 33
2014 FO 33 29 8 11 9 9 0 68 23 64
2014 FO-02 30 32 5 13 14 7 0 66 29 34
2014 FO-03 42 29 12 6 6 6 0 75 12 16
2011 FO 32 41 13 8 5 1 0 74 13 102
2011 FO-02 40 33 16 6 4 0 0 73 10 48
2011 FO-03 33 39 11 12 4 0 0 73 16 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 12 23 29 0 0 36 0 54 0 45
2018 FO-02 12 28 35 0 0 25 0 53 0 23
2018 FO-03 5 10 19 0 0 65 0 45 0 15
2017 FO 30 15 21 0 0 33 0 68 0 46
2017 FO-02 34 14 23 0 0 28 0 68 0 33
2014 FO 13 19 12 6 8 38 4 55 24 63
2014 FO-02 12 14 9 5 13 48 0 49 34 33
2014 FO-03 19 26 31 0 6 18 0 55 7 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 20 47 27 0 0 6 0 71 0 46
2018 FO-02 20 52 25 0 0 3 0 74 0 24
2018 FO-03 19 39 28 0 0 14 0 68 0 15
2017 FO 50 34 13 0 0 3 0 86 0 46
2017 FO-02 56 31 13 0 0 0 0 87 0 33
2014 FO 31 34 8 7 7 13 0 75 16 64
2014 FO-02 25 37 9 8 9 11 0 70 20 34
2014 FO-03 36 35 12 0 6 12 0 80 7 16
2011 FO 38 40 9 1 6 6 0 83 8 103
2011 FO-02 47 32 10 0 6 4 0 83 6 49
2011 FO-03 37 39 4 4 8 8 0 83 13 27
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 68 19 13 0 0 0 0 87 0 46
2018 FO-02 73 13 13 0 0 0 0 87 0 24
2018 FO-03 60 33 7 0 0 0 0 93 0 15
2017 FO 64 27 6 3 0 0 0 91 3 46
2017 FO-02 70 24 5 0 0 0 0 95 0 33

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 22 48 15 2 11 2 0 71 13 45
2018 FO-02 33 41 12 0 14 0 0 74 14 24
2018 FO-03 6 59 23 8 0 6 0 68 8 14
2017 FO 31 40 25 1 3 0 0 71 4 46
2017 FO-02 34 36 26 0 4 0 0 71 4 33

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 20 34 23 14 10 0 0 54 23 45
2018 FO-02 27 33 13 10 17 0 0 60 26 24
2018 FO-03 8 31 38 23 0 0 0 39 23 14
2017 FO 20 34 31 5 9 1 0 54 14 46
2017 FO-02 20 31 34 4 12 0 0 50 16 33

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 14 34 17 21 11 2 1 49 33 46
2018 FO-02 11 35 19 21 12 0 3 46 34 24
2018 FO-03 12 36 14 19 14 5 0 50 35 15
2017 FO 35 24 17 13 6 0 5 62 20 46
2017 FO-02 35 26 18 12 4 0 6 64 17 33

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 6 33 41 18 2 2 0 39 20 46
2018 FO-02 6 36 40 18 0 0 0 42 18 24
2018 FO-03 0 24 43 21 7 5 0 26 30 15
2017 FO 25 14 40 8 10 0 3 40 18 46
2017 FO-02 26 16 39 8 6 0 4 44 15 33

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 13 56 25 3 2 2 0 70 5 45
2018 FO-02 19 57 20 0 4 0 0 76 4 23
2018 FO-03 0 45 40 9 0 5 0 48 10 15
2017 FO 38 30 18 6 3 0 5 71 10 46
2017 FO-02 36 29 21 4 4 0 6 69 9 33

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 9 23 29 34 4 2 0 32 38 46
2018 FO-02 6 21 33 38 3 0 0 27 40 24
2018 FO-03 12 14 34 28 7 5 0 28 37 15
2017 FO 18 15 21 14 28 0 5 34 44 45
2017 FO-02 14 15 21 16 27 0 6 31 46 32

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 45 28 22 0 0 2 4 77 0 46
2018 FO-02 55 14 25 0 0 0 6 74 0 24
2018 FO-03 12 62 21 0 0 5 0 78 0 15
2017 FO 57 16 22 0 0 0 5 77 0 46
2017 FO-02 56 16 22 0 0 0 6 76 0 33

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 33 22 37 4 2 2 0 56 6 46
2018 FO-02 36 23 41 0 0 0 0 59 0 24
2018 FO-03 12 24 37 14 7 5 0 38 22 15
2017 FO 31 32 18 11 5 0 3 65 16 46
2017 FO-02 30 32 17 12 4 0 4 65 17 33

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 20 43 23 12 0 2 0 64 13 45
2018 FO-02 19 42 21 18 0 0 0 61 18 23
2018 FO-03 7 48 33 7 0 5 0 58 7 15
2017 FO 36 40 10 8 2 2 3 80 10 46
2017 FO-02 39 36 10 6 2 2 4 80 9 33

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 12 50 29 8 0 2 0 63 8 46
2018 FO-02 16 48 33 4 0 0 0 64 4 24
2018 FO-03 0 52 29 14 0 5 0 55 15 15
2017 FO 33 34 14 14 2 0 3 69 16 46
2017 FO-02 34 32 14 16 0 0 4 69 16 33

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 35 30 30 2 2 0 0 66 4 46
2018 FO-02 47 22 27 0 4 0 0 69 4 24
2018 FO-03 15 38 40 7 0 0 0 53 7 15
2017 FO 34 33 24 3 2 0 5 71 5 46
2017 FO-02 40 28 20 3 2 0 6 72 6 33

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 23 34 33 6 4 0 0 56 10 46
2018 FO-02 31 13 49 7 0 0 0 44 7 24
2018 FO-03 0 65 14 7 14 0 0 65 21 15
2017 FO 36 27 25 10 0 0 3 64 10 46
2017 FO-02 39 26 23 8 0 0 4 68 9 33

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 57 18 10 6 8 0 1 75 14 46
2018 FO-02 67 10 4 3 14 0 3 79 17 24
2018 FO-03 47 29 14 9 0 0 0 77 9 15
2017 FO 54 14 20 5 4 0 3 70 9 46
2017 FO-02 54 10 20 6 5 0 4 67 12 33

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 62 8 20 2 0 0 8 76 2 46
2018 FO-02 57 5 32 4 0 0 3 64 4 24
2018 FO-03 54 17 5 0 0 0 23 93 0 15

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 72 20 5 0 0 0 3 95 0 46
2018 FO-02 67 24 9 0 0 0 0 91 0 24
2018 FO-03 73 17 0 0 0 0 9 100 0 15
2017 FO 70 14 9 3 0 0 3 87 3 46
2017 FO-02 68 12 12 4 0 0 4 83 4 33

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 36 32 19 12 0 0 0 68 12 46
2018 FO-02 32 22 24 22 0 0 0 54 22 24
2018 FO-03 36 50 14 0 0 0 0 86 0 15
2017 FO 37 33 16 2 9 0 3 73 11 46
2017 FO-02 34 36 14 0 12 0 4 73 12 33

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 53 36 7 4 0 0 0 89 4 46
2018 FO-02 54 34 9 4 0 0 0 88 4 24
2018 FO-03 38 48 7 7 0 0 0 86 7 15
2017 FO 51 30 3 8 8 0 0 81 16 46
2017 FO-02 46 34 4 8 8 0 0 80 16 33

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 56 17 0 0 0 0 28 100 0 45
2018 FO-02 61 9 0 0 0 0 29 100 0 23
2018 FO-03 38 31 0 0 0 0 30 100 0 15
2017 FO 45 19 6 8 0 0 22 82 10 46
2017 FO-02 42 18 8 8 0 0 24 79 11 33

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 56 34 7 2 0 0 2 92 2 45
2018 FO-02 53 40 4 3 0 0 0 93 3 23
2018 FO-03 55 31 14 0 0 0 0 86 0 15
2017 FO 62 21 5 3 5 0 3 86 8 45
2017 FO-02 60 21 7 4 4 0 4 84 9 32

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 78 13 9 0 0 0 0 91 0 46
2018 FO-02 84 7 9 0 0 0 0 91 0 24
2018 FO-03 63 31 5 0 0 0 0 95 0 15
2017 FO 76 8 0 5 0 0 11 94 6 45
2017 FO-02 79 2 0 4 0 0 14 95 5 32

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 51 28 19 2 0 0 0 79 2 46
2018 FO-02 50 25 21 4 0 0 0 75 4 24
2018 FO-03 38 38 23 0 0 0 0 77 0 15
2017 FO 48 35 11 0 0 0 6 88 0 46
2017 FO-02 41 38 12 0 0 0 8 87 0 33

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 8 36 48 8 0 0 0 44 8 46
2018 FO-02 13 34 47 6 0 0 0 47 6 24
2018 FO-03 0 38 48 14 0 0 0 38 14 15
2017 FO 19 27 37 14 3 0 0 45 17 46
2017 FO-02 18 28 34 16 4 0 0 46 20 33

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 5 9 54 21 11 0 0 32 15 45
2018 FO-02 3 10 58 15 14 0 0 29 12 24
2018 FO-03 8 8 46 38 0 0 0 38 15 14
2017 FO 9 11 40 22 17 0 0 39 21 46
2017 FO-02 12 10 36 25 17 0 0 42 22 33
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 16 20 21 29 9 4 0 17 83 46
2018 FO-02 10 21 26 31 12 0 0 10 90 24
2018 FO-03 14 24 16 26 7 12 0 16 84 15
2017 FO 19 29 23 17 3 8 0 21 79 46
2017 FO-02 12 34 22 19 4 8 0 13 87 33

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 FO 30 36
2018 FO-02 36 21
2018 FO-03 16 11
2017 FO 17 32
2017 FO-02 15 25

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FO 52 36
2018 FO-02 48 21
2018 FO-03 67 11
2017 FO 23 32
2017 FO-02 21 25

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 FO 8 36
2018 FO-02 8 21
2018 FO-03 0 11
2017 FO 0 32
2017 FO-02 0 25

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 FO 48 36
2018 FO-02 42 21
2018 FO-03 72 11
2017 FO 53 32
2017 FO-02 57 25

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 FO 2 36
2018 FO-02 3 21
2018 FO-03 0 11
2017 FO 0 32
2017 FO-02 0 25

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 FO 27 36
2018 FO-02 30 21
2018 FO-03 29 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 FO 22 36
2018 FO-02 15 21
2018 FO-03 19 11
2017 FO 52 32
2017 FO-02 53 25

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 FO 3 54 17 14 3 10 35
2018 FO-02 4 57 7 18 0 15 21
2018 FO-03 0 52 28 10 10 0 10
2017 FO 12 45 16 12 7 9 30
2017 FO-02 14 51 9 11 8 8 23

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 FO 21 79 36
2018 FO-02 20 80 21
2018 FO-03 23 77 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 36 34 9 8 2 1 9 78 12 46
2018 FO-02 40 41 5 11 0 0 4 83 11 24
2018 FO-03 26 28 12 7 7 0 20 67 17 15

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 20 25 14 22 18 0 2 45 40 36
2018 FO-02 28 27 7 23 15 0 0 56 38 21
2018 FO-03 0 26 35 9 22 0 7 28 34 11
2017 FO 25 23 9 19 13 7 4 55 36 32
2017 FO-02 28 27 8 18 7 8 5 63 28 25

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 FO 4 13 19 10 40 10 4 20 57 36
2018 FO-02 7 14 23 7 34 16 0 24 48 21
2018 FO-03 0 16 9 9 58 0 7 18 72 11
2017 FO 9 21 13 24 24 4 4 33 52 31
2017 FO-02 10 22 15 25 17 5 5 36 47 25
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