2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - EXPCX

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 66 31 3 0 0 0 0 97 0 58
2018 EXPCX-02 62 38 0 0 0 0 0 100 0 29
2017 EXPCX 58 35 3 2 2 0 0 94 3 62
2017 EXPCX-02 53 44 0 3 0 0 0 97 3 30
2017 EXPCX-03 63 30 7 0 0 0 0 93 0 13
2014 EXPCX 68 25 5 2 0 0 0 93 2 57
2014 EXPCX-02 71 23 3 3 0 0 0 94 3 31

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 57 33 7 3 0 0 0 90 3 58
2018 EXPCX-02 63 27 10 0 0 0 0 90 0 30
2017 EXPCX 50 25 12 11 2 0 0 75 13 62
2017 EXPCX-02 53 20 10 14 3 0 0 73 18 30
2017 EXPCX-03 38 28 21 14 0 0 0 65 14 13

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 75 23 2 0 0 0 0 98 0 57
2018 EXPCX-02 79 21 0 0 0 0 0 100 0 29
2017 EXPCX 78 21 2 0 0 0 0 98 0 62
2017 EXPCX-02 72 24 4 0 0 0 0 96 0 30
2017 EXPCX-03 79 21 0 0 0 0 0 100 0 13
2014 EXPCX 84 14 0 2 0 0 0 98 2 57
2014 EXPCX-02 84 13 0 3 0 0 0 97 3 31

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 69 29 2 0 0 0 0 98 0 58
2018 EXPCX-02 67 30 3 0 0 0 0 97 0 30
2017 EXPCX 64 33 2 2 0 0 0 97 2 62
2017 EXPCX-02 56 41 0 4 0 0 0 96 4 30
2017 EXPCX-03 65 35 0 0 0 0 0 100 0 13
2014 EXPCX 72 19 5 2 2 0 0 91 4 57
2014 EXPCX-02 74 19 3 0 3 0 0 94 3 31

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 71 25 2 2 0 0 0 97 2 59
2018 EXPCX-02 67 30 3 0 0 0 0 97 0 30
2017 EXPCX 65 23 2 10 0 0 0 89 10 62
2017 EXPCX-02 62 23 4 11 0 0 0 86 11 30
2017 EXPCX-03 58 28 0 14 0 0 0 86 14 13
2014 EXPCX 75 12 9 4 0 0 0 88 4 57
2014 EXPCX-02 71 13 10 6 0 0 0 84 6 31

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 65 32 0 4 0 0 0 96 4 57
2018 EXPCX-02 67 30 0 3 0 0 0 97 3 30
2017 EXPCX 61 29 2 9 0 0 0 89 9 62
2017 EXPCX-02 56 31 4 10 0 0 0 87 10 30
2017 EXPCX-03 51 35 0 14 0 0 0 86 14 13
2014 EXPCX 70 17 9 4 0 0 0 88 4 57
2014 EXPCX-02 65 19 10 6 0 0 0 84 6 31

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 67 22 3 5 2 0 0 90 7 58
2018 EXPCX-02 72 24 0 3 0 0 0 97 3 29
2017 EXPCX 63 19 10 8 0 0 0 82 8 61
2017 EXPCX-02 71 4 11 15 0 0 0 75 15 29
2017 EXPCX-03 44 35 15 7 0 0 0 79 7 13
2014 EXPCX 70 17 7 4 2 0 0 88 5 57
2014 EXPCX-02 65 19 6 6 3 0 0 84 10 31
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 56 27 12 3 2 0 0 83 5 59
2018 EXPCX-02 53 27 17 3 0 0 0 80 3 30
2017 EXPCX 59 23 8 8 0 2 0 84 8 62
2017 EXPCX-02 53 30 11 7 0 0 0 82 7 30
2017 EXPCX-03 58 21 14 7 0 0 0 79 7 13
2014 EXPCX 60 28 9 4 0 0 0 88 4 57
2014 EXPCX-02 55 35 3 6 0 0 0 90 6 31

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 47 37 10 5 0 0 0 85 5 59
2018 EXPCX-02 47 37 10 7 0 0 0 83 7 30
2017 EXPCX 53 36 5 5 2 0 0 89 6 62
2017 EXPCX-02 40 47 7 3 4 0 0 87 7 30
2017 EXPCX-03 65 21 7 7 0 0 0 86 7 13
2014 EXPCX 54 30 12 4 0 0 0 84 4 57
2014 EXPCX-02 55 32 10 3 0 0 0 87 3 31

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 61 20 8 8 2 0 0 81 10 59
2018 EXPCX-02 60 17 10 13 0 0 0 77 13 30
2017 EXPCX 59 26 5 7 3 0 0 85 10 62
2017 EXPCX-02 49 36 3 8 4 0 0 86 11 30
2017 EXPCX-03 65 14 14 7 0 0 0 79 7 13
2014 EXPCX 61 21 12 4 2 0 0 82 5 57
2014 EXPCX-02 64 23 3 6 3 0 0 87 10 31

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 56 37 3 3 0 0 0 93 3 59
2018 EXPCX-02 60 33 3 3 0 0 0 93 3 30
2017 EXPCX 41 46 4 6 0 0 4 90 6 62
2017 EXPCX-02 49 40 4 7 0 0 0 89 7 30
2017 EXPCX-03 28 49 7 0 0 0 16 92 0 13
2014 EXPCX 61 28 5 5 0 0 0 89 5 57
2014 EXPCX-02 58 23 10 10 0 0 0 81 10 31

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 47 42 8 2 0 0 0 90 2 59
2018 EXPCX-02 47 40 10 3 0 0 0 87 3 30
2017 EXPCX 35 46 11 3 2 0 4 84 5 62
2017 EXPCX-02 33 54 7 4 3 0 0 87 7 30
2017 EXPCX-03 28 28 28 0 0 0 16 67 0 13
2014 EXPCX 58 32 7 2 2 0 0 90 3 57
2014 EXPCX-02 52 39 6 0 3 0 0 90 3 31

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 27 41 8 24 0 0 0 68 24 59
2018 EXPCX-02 27 40 10 23 0 0 0 67 23 30
2017 EXPCX 19 51 9 16 2 0 4 73 18 62
2017 EXPCX-02 13 61 10 13 3 0 0 74 17 30
2017 EXPCX-03 21 21 21 21 0 0 16 50 25 13
2014 EXPCX 30 55 7 5 3 0 0 85 9 57
2014 EXPCX-02 26 52 6 10 6 0 0 78 16 31

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 28 43 10 17 2 0 0 71 19 58
2018 EXPCX-02 28 41 3 28 0 0 0 69 28 29
2017 EXPCX 18 53 9 15 2 4 0 74 17 62
2017 EXPCX-02 10 66 7 18 0 0 0 76 18 30
2017 EXPCX-03 21 28 7 28 0 16 0 59 33 13
2014 EXPCX 28 51 10 7 4 0 0 79 11 57
2014 EXPCX-02 26 45 16 6 6 0 0 71 13 31
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 42 37 12 7 2 0 0 80 8 59
2018 EXPCX-02 40 37 17 7 0 0 0 77 7 30
2017 EXPCX 41 27 12 18 2 0 0 68 19 62
2017 EXPCX-02 42 27 7 24 0 0 0 69 24 30
2017 EXPCX-03 28 37 21 14 0 0 0 65 14 13
2014 EXPCX 44 44 4 9 0 0 0 88 9 57
2014 EXPCX-02 45 42 3 10 0 0 0 87 10 31

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 42 44 5 7 2 0 0 86 8 59
2018 EXPCX-02 47 40 3 10 0 0 0 87 10 30
2017 EXPCX 46 38 8 6 2 0 0 84 8 61
2017 EXPCX-02 41 38 10 7 4 0 0 78 11 29
2017 EXPCX-03 51 35 7 7 0 0 0 86 7 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 34 40 12 14 0 0 0 74 14 58
2018 EXPCX-02 23 53 7 17 0 0 0 77 17 30
2017 EXPCX 19 49 13 10 8 2 0 69 18 62
2017 EXPCX-02 16 49 10 18 7 0 0 66 24 30
2017 EXPCX-03 15 58 14 7 7 0 0 72 14 13
2014 EXPCX 21 49 12 15 2 0 0 70 17 57
2014 EXPCX-02 16 49 13 22 0 0 0 65 22 31

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 46 29 15 5 5 0 0 75 10 59
2018 EXPCX-02 40 30 20 7 3 0 0 70 10 30
2017 EXPCX 36 45 6 13 0 0 0 81 13 62
2017 EXPCX-02 29 47 10 14 0 0 0 76 14 30
2017 EXPCX-03 35 58 0 7 0 0 0 93 7 13
2014 EXPCX 49 35 11 5 0 0 0 84 5 57
2014 EXPCX-02 52 42 3 3 0 0 0 94 3 31

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 42 51 4 2 0 0 2 95 2 57
2018 EXPCX-02 37 57 0 3 0 0 3 97 3 30
2017 EXPCX 34 43 10 7 5 0 2 78 12 60
2017 EXPCX-02 23 49 14 10 3 0 0 72 13 30
2017 EXPCX-03 42 41 0 8 8 0 0 83 17 12
2014 EXPCX 50 39 5 4 2 0 0 89 5 56
2014 EXPCX-02 36 51 6 6 0 0 0 87 6 31

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 29 51 8 7 2 0 3 82 9 59
2018 EXPCX-02 17 67 10 7 0 0 0 83 7 30
2017 EXPCX 43 30 14 9 3 0 0 73 12 62
2017 EXPCX-02 39 34 11 13 3 0 0 73 16 30
2017 EXPCX-03 38 35 14 14 0 0 0 72 14 13
2014 EXPCX 23 52 9 16 0 0 0 75 16 57
2014 EXPCX-02 19 48 16 16 0 0 0 68 16 31

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 66 31 3 0 0 0 0 97 0 59
2018 EXPCX-02 70 23 7 0 0 0 0 93 0 30
2017 EXPCX 62 30 5 3 0 0 0 92 3 60
2017 EXPCX-02 54 35 3 7 0 0 0 90 7 29
2017 EXPCX-03 75 17 8 0 0 0 0 92 0 12
2014 EXPCX 75 21 2 2 0 0 0 96 2 57
2014 EXPCX-02 81 16 0 3 0 0 0 97 3 31

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 71 26 3 0 0 0 0 97 0 58
2018 EXPCX-02 69 24 7 0 0 0 0 93 0 29
2017 EXPCX 68 26 5 0 2 0 0 94 2 61
2017 EXPCX-02 54 39 7 0 0 0 0 93 0 29
2017 EXPCX-03 93 0 7 0 0 0 0 93 0 13
2014 EXPCX 73 25 2 0 0 0 0 98 0 57
2014 EXPCX-02 71 26 3 0 0 0 0 97 0 31

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 37 34 17 7 3 2 0 72 10 59
2018 EXPCX-02 33 40 13 10 0 3 0 76 10 30
2017 EXPCX 33 42 14 10 2 0 0 75 11 61
2017 EXPCX-02 20 51 13 13 3 0 0 70 17 30
2017 EXPCX-03 33 45 7 15 0 0 0 78 15 12
2014 EXPCX 23 57 9 10 0 0 2 80 11 57
2014 EXPCX-02 19 55 13 10 0 0 3 77 10 31

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 42 29 15 7 2 2 3 75 9 59
2018 EXPCX-02 40 30 10 10 0 3 7 78 11 30
2017 EXPCX 29 39 12 13 3 0 3 70 17 62
2017 EXPCX-02 20 46 13 18 3 0 0 66 21 30
2017 EXPCX-03 21 44 21 14 0 0 0 65 14 13
2014 EXPCX 61 14 9 12 0 0 4 78 13 57
2014 EXPCX-02 58 13 13 13 0 0 3 73 13 31

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 59 33 5 3 0 0 0 91 3 58
2018 EXPCX-02 53 40 3 3 0 0 0 93 3 30
2017 EXPCX 56 41 0 2 2 0 0 97 3 62
2017 EXPCX-02 53 44 0 4 0 0 0 96 4 30
2017 EXPCX-03 51 49 0 0 0 0 0 100 0 13
2014 EXPCX 56 28 11 3 2 0 0 84 5 57
2014 EXPCX-02 48 39 6 3 3 0 0 87 6 31

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 55 34 5 3 2 0 0 90 5 58
2018 EXPCX-02 53 43 0 3 0 0 0 97 3 30
2017 EXPCX 63 30 6 0 0 0 0 94 0 61
2017 EXPCX-02 62 38 0 0 0 0 0 100 0 29
2017 EXPCX-03 58 28 14 0 0 0 0 86 0 13
2014 EXPCX 65 23 9 4 0 0 0 88 4 57
2014 EXPCX-02 58 32 6 3 0 0 0 90 3 31

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 46 44 5 4 2 0 0 89 5 57
2018 EXPCX-02 45 45 7 3 0 0 0 90 3 29
2017 EXPCX 38 41 8 11 0 0 2 81 12 62
2017 EXPCX-02 29 53 3 14 0 0 0 82 14 30
2017 EXPCX-03 35 30 14 21 0 0 0 65 21 13
2014 EXPCX 54 34 5 4 4 0 0 88 7 57
2014 EXPCX-02 42 45 3 6 3 0 0 87 10 31

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 51 42 2 5 0 0 0 93 5 59
2018 EXPCX-02 53 40 3 3 0 0 0 93 3 30
2017 EXPCX 45 45 8 2 0 0 0 91 2 62
2017 EXPCX-02 41 49 10 0 0 0 0 90 0 30
2017 EXPCX-03 35 58 7 0 0 0 0 93 0 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 42 34 10 10 3 0 0 76 14 59
2018 EXPCX-02 40 37 7 10 7 0 0 77 17 30
2017 EXPCX 41 32 6 18 3 0 0 73 21 61
2017 EXPCX-02 37 38 7 15 3 0 0 75 18 29
2017 EXPCX-03 31 21 14 28 7 0 0 51 35 13
2014 EXPCX 32 33 5 21 7 0 2 66 29 57
2014 EXPCX-02 39 22 6 23 6 0 3 63 30 31

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 10 19 36 24 12 0 0 29 36 59
2018 EXPCX-02 10 7 43 33 7 0 0 17 40 30
2017 EXPCX 5 14 27 32 20 0 2 20 53 62
2017 EXPCX-02 4 3 29 41 23 0 0 7 64 30
2017 EXPCX-03 16 14 21 35 14 0 0 30 49 13
2014 EXPCX 8 25 23 25 18 0 2 34 43 57
2014 EXPCX-02 13 29 23 16 19 0 0 42 36 31

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EXPCX 36 40 24 58
2018 EXPCX-02 30 43 27 30
2017 EXPCX 34 46 20 62
2017 EXPCX-02 41 49 10 30
2017 EXPCX-03 21 37 42 13
2014 EXPCX 26 54 19 57
2014 EXPCX-02 29 52 19 31

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EXPCX 36 45 18 0 0 0 22
2017 EXPCX 23 43 35 0 0 0 21
2017 EXPCX-02 16 66 18 0 0 0 12
2014 EXPCX 13 54 20 13 9999 0 15
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 72 26 2 0 0 0 0 98 0 58
2018 EXPCX-02 77 23 0 0 0 0 0 100 0 30
2017 EXPCX 67 30 3 0 0 0 0 97 0 62
2017 EXPCX-02 70 27 3 0 0 0 0 97 0 30
2017 EXPCX-03 63 30 7 0 0 0 0 93 0 13
2014 EXPCX 81 17 2 0 0 0 0 98 0 57
2014 EXPCX-02 81 16 3 0 0 0 0 97 0 31

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 37 49 5 8 0 0 0 86 8 59
2018 EXPCX-02 40 50 3 7 0 0 0 90 7 30
2017 EXPCX 39 49 3 7 2 0 0 89 8 60
2017 EXPCX-02 36 54 3 4 3 0 0 90 7 30
2017 EXPCX-03 35 44 0 21 0 0 0 79 21 13
2014 EXPCX 61 28 5 5 0 0 0 90 5 57
2014 EXPCX-02 58 29 10 3 0 0 0 87 3 31

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 2 14 58 15 10 0 2 26 16 59
2018 EXPCX-02 3 17 57 17 7 0 0 23 20 30
2017 EXPCX 6 34 36 14 8 2 0 22 40 62
2017 EXPCX-02 10 40 36 7 3 4 0 10 52 30
2017 EXPCX-03 7 23 35 21 14 0 0 35 30 13
2014 EXPCX 5 28 39 25 3 0 0 28 34 57
2014 EXPCX-02 6 42 38 13 0 0 0 13 49 31

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 5 14 37 32 11 0 2 43 20 57
2018 EXPCX-02 7 14 48 31 0 0 0 31 21 29
2017 EXPCX 5 21 35 25 13 2 0 39 26 62
2017 EXPCX-02 3 31 33 26 3 4 0 30 35 30
2017 EXPCX-03 16 7 35 28 14 0 0 42 23 13
2014 EXPCX 4 19 30 30 17 0 0 47 23 57
2014 EXPCX-02 6 26 39 19 10 0 0 29 32 31

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 3 25 41 22 7 0 2 29 29 59
2018 EXPCX-02 3 23 50 17 7 0 0 23 27 30
2017 EXPCX 13 39 22 21 3 2 0 25 53 62
2017 EXPCX-02 13 46 20 18 0 4 0 18 61 30
2017 EXPCX-03 16 56 14 7 7 0 0 14 72 13
2014 EXPCX 12 17 48 16 7 0 0 23 30 57
2014 EXPCX-02 10 32 45 10 3 0 0 13 42 31

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 5 19 51 20 3 0 2 24 24 59
2018 EXPCX-02 7 20 47 27 0 0 0 27 27 30
2017 EXPCX 20 30 39 6 3 2 0 10 51 61
2017 EXPCX-02 28 34 30 3 0 4 0 4 65 29
2017 EXPCX-03 23 42 21 7 7 0 0 14 65 13
2014 EXPCX 4 30 41 23 3 0 0 26 34 57
2014 EXPCX-02 6 36 39 16 3 0 0 19 42 31

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 19 41 27 8 3 0 2 12 60 59
2018 EXPCX-02 20 47 20 10 3 0 0 13 67 30
2017 EXPCX 21 41 30 2 5 2 0 7 63 62
2017 EXPCX-02 27 36 29 0 3 4 0 3 66 30
2017 EXPCX-03 21 51 21 0 7 0 0 7 72 13
2014 EXPCX 24 28 35 7 5 0 0 12 53 57
2014 EXPCX-02 32 32 29 3 3 0 0 6 64 31

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 14 20 37 24 3 0 2 28 34 59
2018 EXPCX-02 13 30 23 30 3 0 0 33 43 30
2017 EXPCX 3 21 47 19 8 2 0 27 24 62
2017 EXPCX-02 7 31 39 16 3 4 0 20 39 30
2017 EXPCX-03 0 7 49 30 14 0 0 44 7 13
2014 EXPCX 4 16 36 34 11 0 0 45 20 56
2014 EXPCX-02 6 23 35 32 3 0 0 36 29 31

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 7 31 42 17 2 0 2 19 38 59
2018 EXPCX-02 7 30 50 13 0 0 0 13 37 30
2017 EXPCX 11 31 43 8 2 5 0 10 44 62
2017 EXPCX-02 16 27 47 7 0 4 0 7 44 30
2017 EXPCX-03 0 42 35 7 0 16 0 8 50 13
2014 EXPCX 14 23 53 5 5 0 0 10 37 57
2014 EXPCX-02 19 26 48 3 3 0 0 6 45 31

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 61 34 4 2 0 0 0 95 2 56
2018 EXPCX-02 52 41 3 3 0 0 0 93 3 29
2017 EXPCX 55 42 2 2 0 0 0 97 2 62
2017 EXPCX-02 59 34 3 3 0 0 0 93 3 30
2017 EXPCX-03 49 51 0 0 0 0 0 100 0 13
2014 EXPCX 60 33 5 0 0 0 2 95 0 57
2014 EXPCX-02 55 35 6 0 0 0 3 93 0 31

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 53 41 3 2 0 0 0 95 2 58
2018 EXPCX-02 47 47 3 3 0 0 0 93 3 30
2017 EXPCX 45 48 2 3 2 0 0 94 5 62
2017 EXPCX-02 43 47 4 7 0 0 0 90 7 30
2017 EXPCX-03 49 51 0 0 0 0 0 100 0 13
2014 EXPCX 61 35 0 3 0 0 0 97 3 57
2014 EXPCX-02 55 39 0 6 0 0 0 94 6 31

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 62 33 3 2 0 0 0 95 2 58
2018 EXPCX-02 63 33 3 0 0 0 0 97 0 30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 53 38 9 0 0 0 0 91 0 58
2018 EXPCX-02 50 43 7 0 0 0 0 93 0 30
2017 EXPCX 50 38 9 3 0 0 0 88 3 62
2017 EXPCX-02 40 43 13 4 0 0 0 83 4 30
2017 EXPCX-03 51 35 14 0 0 0 0 86 0 13
2014 EXPCX 65 28 2 4 0 2 0 95 4 57
2014 EXPCX-02 61 26 3 6 0 3 0 90 7 31

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 69 29 2 0 0 0 0 98 0 59
2018 EXPCX-02 70 27 3 0 0 0 0 97 0 30
2017 EXPCX 54 32 8 7 0 0 0 85 7 62
2017 EXPCX-02 52 30 11 7 0 0 0 82 7 30
2017 EXPCX-03 35 51 7 7 0 0 0 86 7 13
2014 EXPCX 58 35 4 4 0 0 0 93 4 57
2014 EXPCX-02 51 39 3 6 0 0 0 90 6 31

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 78 22 0 0 0 0 0 100 0 59
2018 EXPCX-02 83 17 0 0 0 0 0 100 0 30
2017 EXPCX 57 39 0 3 0 0 0 97 3 62
2017 EXPCX-02 56 41 0 3 0 0 0 97 3 30
2017 EXPCX-03 51 42 0 7 0 0 0 93 7 13
2014 EXPCX 72 25 0 4 0 0 0 96 4 57
2014 EXPCX-02 68 26 0 6 0 0 0 94 6 31

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 38 47 12 3 0 0 0 84 3 58
2018 EXPCX-02 37 43 17 3 0 0 0 80 3 30
2017 EXPCX 38 46 9 3 0 2 2 87 3 62
2017 EXPCX-02 26 61 3 3 0 4 3 93 3 30
2017 EXPCX-03 49 37 14 0 0 0 0 86 0 13
2014 EXPCX 48 39 4 7 2 0 2 88 9 57
2014 EXPCX-02 32 52 3 9 3 0 0 84 13 31

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 71 24 5 0 0 0 0 95 0 59
2018 EXPCX-02 70 27 3 0 0 0 0 97 0 30
2017 EXPCX 71 23 3 3 0 0 0 93 3 60
2017 EXPCX-02 70 23 3 4 0 0 0 93 4 30
2017 EXPCX-03 86 7 0 7 0 0 0 93 7 13
2014 EXPCX 74 19 0 4 3 0 0 93 7 57
2014 EXPCX-02 71 19 0 6 3 0 0 90 10 31

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 53 39 7 2 0 0 0 92 2 59
2018 EXPCX-02 57 33 10 0 0 0 0 90 0 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 40 28 16 7 2 2 7 74 9 58
2018 EXPCX-02 31 28 14 10 0 3 14 71 13 29
2017 EXPCX 35 19 19 11 0 4 11 64 13 60
2017 EXPCX-02 36 20 20 10 0 8 7 65 11 30
2017 EXPCX-03 45 7 21 14 0 0 14 60 16 13
2014 EXPCX 37 18 12 3 4 4 23 74 9 57
2014 EXPCX-02 29 23 19 3 6 6 13 64 12 31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 42 36 12 5 2 3 0 81 7 59
2018 EXPCX-02 37 40 10 7 3 3 0 79 10 30
2017 EXPCX 35 34 11 8 0 11 0 79 9 62
2017 EXPCX-02 29 40 17 3 0 11 0 78 4 30
2017 EXPCX-03 45 28 14 14 0 0 0 72 14 13
2014 EXPCX 43 29 9 4 0 14 2 85 4 56
2014 EXPCX-02 37 26 10 3 0 20 3 82 4 30

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 51 37 7 3 0 2 0 90 3 59
2018 EXPCX-02 53 30 7 7 0 3 0 86 7 30
2017 EXPCX 46 34 13 3 0 4 0 84 3 62
2017 EXPCX-02 42 40 7 3 0 8 0 89 4 30
2017 EXPCX-03 51 28 21 0 0 0 0 79 0 13
2014 EXPCX 58 33 4 2 0 4 0 95 2 57
2014 EXPCX-02 52 35 3 3 0 6 0 93 3 31

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EXPCX 0 100 57
2018 EXPCX-02 0 100 29

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 44 31 14 2 0 8 2 83 2 59
2018 EXPCX-02 43 30 17 3 0 7 0 79 4 30
2017 EXPCX 40 25 16 2 0 16 2 79 2 62
2017 EXPCX-02 42 20 20 0 0 18 0 76 0 30
2017 EXPCX-03 28 44 21 0 0 7 0 78 0 13
2014 EXPCX 49 21 11 0 0 16 3 87 0 57
2014 EXPCX-02 42 19 10 0 0 26 3 86 0 31

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 49 37 10 2 0 2 0 88 2 59
2018 EXPCX-02 50 40 3 3 0 3 0 93 3 30
2017 EXPCX 49 32 13 3 0 4 0 83 4 62
2017 EXPCX-02 49 30 13 4 0 4 0 82 4 30
2017 EXPCX-03 42 44 14 0 0 0 0 86 0 13
2014 EXPCX 63 25 9 0 0 4 0 91 0 57
2014 EXPCX-02 61 26 6 0 0 6 0 93 0 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 64 27 3 3 2 0 0 92 5 59
2018 EXPCX-02 63 30 3 3 0 0 0 93 3 30
2017 EXPCX 61 26 6 5 2 0 0 87 7 62
2017 EXPCX-02 53 36 3 8 0 0 0 89 8 30
2017 EXPCX-03 72 14 14 0 0 0 0 86 0 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 31 56 5 7 2 0 0 86 8 59
2018 EXPCX-02 30 53 7 7 3 0 0 83 10 30
2017 EXPCX 40 35 13 9 2 2 0 76 11 62
2017 EXPCX-02 40 37 13 7 3 0 0 76 10 30
2017 EXPCX-03 35 35 16 7 0 7 0 75 7 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 29 56 7 8 0 0 0 85 8 59
2018 EXPCX-02 30 53 3 13 0 0 0 83 13 30
2017 EXPCX 29 41 9 19 2 0 0 70 21 62
2017 EXPCX-02 20 49 13 14 3 0 0 69 18 30
2017 EXPCX-03 44 15 7 35 0 0 0 58 35 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 17 25 25 14 19 0 0 42 32 59
2018 EXPCX-02 23 23 23 7 23 0 0 47 30 30
2017 EXPCX 23 23 22 14 18 0 0 46 32 62
2017 EXPCX-02 16 16 30 14 24 0 0 33 38 30
2017 EXPCX-03 14 44 21 14 7 0 0 58 21 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 3 14 41 27 15 0 0 17 42 59
2018 EXPCX-02 0 13 40 33 13 0 0 13 47 30
2017 EXPCX 12 13 21 31 24 0 0 24 55 62
2017 EXPCX-02 3 3 23 40 30 0 0 7 70 30
2017 EXPCX-03 23 21 7 35 14 0 0 45 49 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 7 41 34 10 7 0 2 48 17 59
2018 EXPCX-02 3 40 37 7 10 0 3 45 17 30
2017 EXPCX 9 19 29 24 19 0 0 29 43 62
2017 EXPCX-02 3 10 36 24 27 0 0 13 51 30
2017 EXPCX-03 7 45 14 21 14 0 0 51 35 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 7 12 31 36 15 0 0 19 51 59
2018 EXPCX-02 7 7 27 47 13 0 0 13 60 30
2017 EXPCX 3 18 25 32 22 0 0 21 54 62
2017 EXPCX-02 3 13 20 40 24 0 0 16 64 30
2017 EXPCX-03 0 30 21 28 21 0 0 30 49 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 9 31 33 17 10 0 0 40 28 58
2018 EXPCX-02 7 33 37 13 10 0 0 40 23 30
2017 EXPCX 16 27 24 14 15 0 3 44 31 62
2017 EXPCX-02 10 26 30 17 16 0 0 36 33 30
2017 EXPCX-03 23 28 14 21 14 0 0 51 35 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 7 32 31 17 14 0 0 39 31 59
2018 EXPCX-02 3 27 40 17 13 0 0 30 30 30
2017 EXPCX 11 32 22 22 13 0 0 43 34 61
2017 EXPCX-02 7 29 23 25 16 0 0 36 41 30
2017 EXPCX-03 0 48 22 15 15 0 0 48 30 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 31 51 17 2 0 0 0 81 2 59
2018 EXPCX-02 30 47 20 3 0 0 0 77 3 30
2017 EXPCX 31 35 29 5 0 0 0 66 5 61
2017 EXPCX-02 27 33 37 3 0 0 0 60 3 30
2017 EXPCX-03 32 30 30 7 0 0 0 63 7 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 21 43 26 10 0 0 0 64 10 58
2018 EXPCX-02 13 50 23 13 0 0 0 63 13 30
2017 EXPCX 18 32 27 19 3 0 0 50 22 61
2017 EXPCX-02 10 37 27 20 7 0 0 47 27 30
2017 EXPCX-03 25 23 22 30 0 0 0 48 30 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 37 34 22 7 0 0 0 71 7 59
2018 EXPCX-02 43 37 13 7 0 0 0 80 7 30
2017 EXPCX 29 37 25 8 0 0 0 67 8 61
2017 EXPCX-02 26 37 30 7 0 0 0 63 7 30
2017 EXPCX-03 32 30 22 15 0 0 0 63 15 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 27 24 29 19 2 0 0 51 20 59
2018 EXPCX-02 20 33 27 20 0 0 0 53 20 30
2017 EXPCX 16 36 26 14 8 0 0 52 22 61
2017 EXPCX-02 10 34 24 16 16 0 0 44 33 30
2017 EXPCX-03 15 40 30 15 0 0 0 55 15 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 64 25 5 3 2 0 0 90 5 59
2018 EXPCX-02 63 23 7 3 3 0 0 87 7 30
2017 EXPCX 71 26 3 0 0 0 0 97 0 62
2017 EXPCX-02 76 16 7 0 0 0 0 93 0 30
2017 EXPCX-03 63 37 0 0 0 0 0 100 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 93 3 0 0 0 0 3 100 0 59
2018 EXPCX-02 93 3 0 0 0 0 3 100 0 30

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 86 9 2 0 2 0 2 96 2 58
2018 EXPCX-02 83 13 0 0 3 0 0 97 3 30
2017 EXPCX 89 6 3 2 0 0 0 95 2 62
2017 EXPCX-02 87 7 7 0 0 0 0 93 0 30
2017 EXPCX-03 100 0 0 0 0 0 0 100 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 64 31 3 2 0 0 0 95 2 59
2018 EXPCX-02 67 33 0 0 0 0 0 100 0 30
2017 EXPCX 53 35 11 0 2 0 0 87 2 62
2017 EXPCX-02 50 36 10 0 3 0 0 86 3 30
2017 EXPCX-03 58 42 0 0 0 0 0 100 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 74 17 5 3 0 0 0 91 3 58
2018 EXPCX-02 79 14 3 3 0 0 0 93 3 29
2017 EXPCX 67 22 5 2 5 0 0 89 6 62
2017 EXPCX-02 76 15 3 0 7 0 0 90 7 30
2017 EXPCX-03 51 35 14 0 0 0 0 86 0 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 34 42 19 3 2 0 0 76 5 59
2018 EXPCX-02 27 47 20 3 3 0 0 73 7 30
2017 EXPCX 35 40 19 6 0 0 0 75 6 62
2017 EXPCX-02 26 37 26 10 0 0 0 64 10 30
2017 EXPCX-03 44 49 7 0 0 0 0 93 0 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 39 34 22 3 2 0 0 73 5 59
2018 EXPCX-02 33 33 27 3 3 0 0 67 7 30
2017 EXPCX 49 36 13 2 0 0 0 85 2 62
2017 EXPCX-02 36 40 24 0 0 0 0 76 0 30
2017 EXPCX-03 86 14 0 0 0 0 0 100 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 90 7 0 3 0 0 0 97 3 59
2018 EXPCX-02 93 3 0 3 0 0 0 97 3 30
2017 EXPCX 69 25 3 0 2 0 2 95 2 62
2017 EXPCX-02 67 23 3 0 3 0 3 93 3 30
2017 EXPCX-03 79 21 0 0 0 0 0 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 61 29 7 2 0 0 2 91 2 59
2018 EXPCX-02 67 20 10 0 0 0 3 90 0 30
2017 EXPCX 58 23 13 5 2 0 0 81 6 62
2017 EXPCX-02 64 23 13 0 0 0 0 87 0 30
2017 EXPCX-03 44 35 7 7 7 0 0 79 14 13

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 0 26 57 17 0 0 0 26 17 58
2018 EXPCX-02 0 24 55 21 0 0 0 24 21 29
2017 EXPCX 16 9 38 27 9 0 0 26 36 62
2017 EXPCX-02 0 3 50 37 10 0 0 3 47 30
2017 EXPCX-03 23 28 21 14 14 0 0 51 28 13

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 3 25 54 17 0 0 0 17 29 59
2018 EXPCX-02 7 23 50 20 0 0 0 20 30 30
2017 EXPCX 5 29 51 8 8 0 0 16 33 62
2017 EXPCX-02 3 41 49 7 0 0 0 7 44 30
2017 EXPCX-03 7 21 51 21 0 0 0 21 28 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 21 38 21 11 4 4 2 23 77 56
2018 EXPCX-02 25 32 32 4 4 4 0 26 74 28
2017 EXPCX 33 27 25 8 6 2 0 33 67 62
2017 EXPCX-02 33 26 32 0 7 3 0 34 66 30
2017 EXPCX-03 28 28 7 31 7 0 0 28 72 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EXPCX 15 41
2018 EXPCX-02 10 20
2017 EXPCX 9 40
2017 EXPCX-02 5 19

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EXPCX 20 41
2018 EXPCX-02 30 20
2017 EXPCX 23 40
2017 EXPCX-02 22 19

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EXPCX 17 41
2018 EXPCX-02 25 20
2017 EXPCX 2 40
2017 EXPCX-02 5 19

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EXPCX 41 41
2018 EXPCX-02 45 20
2017 EXPCX 48 40
2017 EXPCX-02 54 19

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EXPCX 2 41
2018 EXPCX-02 0 20
2017 EXPCX 0 40
2017 EXPCX-02 0 19

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EXPCX 32 41
2018 EXPCX-02 40 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EXPCX 46 41
2018 EXPCX-02 35 20
2017 EXPCX 45 40
2017 EXPCX-02 36 19

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EXPCX 13 49 13 8 10 8 39
2018 EXPCX-02 21 32 16 11 11 11 19
2017 EXPCX 17 45 24 9 0 5 40
2017 EXPCX-02 21 41 22 15 0 0 19

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EXPCX 32 68 41
2018 EXPCX-02 15 85 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 56 15 9 4 2 0 15 83 6 55
2018 EXPCX-02 67 15 4 0 4 0 11 92 4 27

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 17 29 17 24 5 0 7 50 32 41
2018 EXPCX-02 15 30 10 30 5 0 10 50 39 20
2017 EXPCX 14 27 14 18 10 2 15 50 33 40
2017 EXPCX-02 20 26 5 17 16 5 11 55 39 19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EXPCX 5 7 17 32 22 5 12 15 65 41
2018 EXPCX-02 10 10 10 35 25 5 5 22 67 20
2017 EXPCX 7 8 15 21 23 2 24 20 60 40
2017 EXPCX-02 10 0 10 23 20 5 32 16 68 19
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