2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - EN

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 36 42 11 8 3 0 0 78 11 2051
2018 EN-02 31 49 11 7 1 1 1 81 8 152
2018 EN-03 37 40 12 7 4 0 0 77 11 322
2018 EN-04 32 44 11 9 4 0 0 76 13 859
2018 EN-05 38 42 11 7 2 0 0 80 9 535
2017 EN 35 46 9 6 3 0 0 82 9 2207
2017 EN-01 64 27 9 0 0 0 0 91 0 11
2017 EN-02 32 46 16 3 3 0 0 77 6 146
2017 EN-03 39 48 7 4 2 0 0 87 6 360
2017 EN-04 31 49 10 7 4 0 0 80 10 924
2017 EN-05 37 44 10 6 4 0 0 80 10 579
2017 EN-06 52 36 5 6 1 0 0 88 7 151
2014 EN 29 45 11 10 5 0 0 74 15 2241
2014 EN-02 24 52 15 6 3 0 0 75 9 105
2014 EN-03 31 42 14 10 3 0 0 72 14 379
2014 EN-04 26 45 13 11 6 0 0 71 16 971
2014 EN-05 33 44 9 9 5 0 0 77 14 576
2014 EN-06 38 47 7 5 2 0 0 85 8 167
2011 EN 35 42 12 6 5 0 0 77 11 2597
2011 EN-01 28 63 8 0 0 0 0 92 0 20
2011 EN-02 31 45 14 7 2 0 0 76 10 169
2011 EN-03 35 43 12 4 6 0 0 78 10 497
2011 EN-04 33 42 12 7 5 0 0 76 12 1058
2011 EN-05 35 43 12 6 4 0 0 77 11 631
2011 EN-06 54 33 6 6 2 0 0 87 7 189
2008 EN 33 45 10 7 4 0 0 78 12 1976
2008 EN-02 29 51 11 6 3 0 0 80 9 121
2008 EN-03 30 46 12 7 5 0 0 76 12 350
2008 EN-04 33 46 10 7 4 0 0 79 11 815
2008 EN-05 34 43 9 9 5 0 0 78 14 500
2008 EN-06 45 42 5 4 4 0 0 87 9 136

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 32 40 14 9 5 0 0 72 14 2062
2018 EN-02 31 48 9 10 1 0 0 79 12 152
2018 EN-03 32 39 16 7 6 0 0 71 13 325
2018 EN-04 27 41 15 9 7 0 0 69 16 862
2018 EN-05 34 40 13 8 4 0 0 74 12 539
2017 EN 31 42 12 9 6 0 0 73 15 2207
2017 EN-01 55 45 0 0 0 0 0 100 0 11
2017 EN-02 28 47 13 10 1 1 0 76 11 146
2017 EN-03 32 42 12 7 6 0 0 75 13 360
2017 EN-04 26 45 13 9 7 0 0 71 16 924
2017 EN-05 33 38 12 10 6 0 0 71 16 580
2017 EN-06 48 34 8 7 4 0 0 82 10 150

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 52 34 9 3 1 0 0 86 5 2053
2018 EN-02 43 39 12 4 1 0 0 82 5 150
2018 EN-03 52 37 6 3 2 0 0 88 6 324
2018 EN-04 49 34 11 4 2 0 0 83 5 860
2018 EN-05 55 34 8 3 0 0 0 89 3 536
2017 EN 52 36 8 2 1 0 0 89 3 2200
2017 EN-01 74 26 0 0 0 0 0 100 0 11
2017 EN-02 36 47 14 2 1 0 0 82 3 146
2017 EN-03 54 38 6 1 0 0 0 93 1 360
2017 EN-04 49 38 9 2 1 0 0 87 3 920
2017 EN-05 55 34 7 3 1 0 0 90 4 577
2017 EN-06 73 20 5 1 0 0 0 93 1 150
2014 EN 55 32 8 3 1 0 0 88 5 2237
2014 EN-02 48 37 10 5 1 0 0 85 6 104
2014 EN-03 52 34 8 4 1 0 0 86 5 379
2014 EN-04 52 34 9 3 1 0 0 86 5 970
2014 EN-05 63 27 5 3 2 0 0 90 5 575
2014 EN-06 64 28 4 2 1 0 0 92 3 166
2011 EN 56 33 7 3 1 0 0 89 4 2599
2011 EN-01 51 49 0 0 0 0 0 100 0 20
2011 EN-02 49 39 5 6 1 0 0 88 6 169
2011 EN-03 53 34 9 3 1 0 0 87 4 497
2011 EN-04 55 34 7 3 1 0 0 89 4 1059
2011 EN-05 58 32 6 3 1 0 0 90 4 632
2011 EN-06 71 24 4 1 0 0 0 95 1 189

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 41 11 5 2 0 0 82 7 2064
2018 EN-02 44 40 13 3 1 0 0 84 4 152
2018 EN-03 43 38 11 5 2 0 0 82 8 325
2018 EN-04 37 44 12 5 3 0 0 81 8 864
2018 EN-05 42 39 11 5 2 0 0 82 7 540
2017 EN 40 43 10 5 2 0 0 83 7 2198
2017 EN-01 73 27 0 0 0 0 0 100 0 11
2017 EN-02 38 45 10 5 1 0 0 83 7 146
2017 EN-03 45 45 6 3 2 0 0 90 4 360
2017 EN-04 36 45 10 6 2 0 0 81 8 917
2017 EN-05 41 40 12 5 2 0 0 81 7 577
2017 EN-06 52 33 7 6 2 0 0 85 8 151
2014 EN 37 42 11 7 3 0 0 79 10 2238
2014 EN-02 34 48 9 6 2 0 0 82 8 105
2014 EN-03 37 41 11 9 2 0 0 78 11 378
2014 EN-04 34 42 13 8 4 0 0 75 11 969
2014 EN-05 40 40 9 7 3 0 0 80 10 576
2014 EN-06 45 43 7 3 2 0 0 89 5 167
2011 EN 42 42 8 5 2 0 0 85 7 2598
2011 EN-01 51 39 5 4 0 0 0 90 4 20
2011 EN-02 41 41 12 4 2 0 0 83 5 169
2011 EN-03 41 43 9 4 3 0 0 84 7 498
2011 EN-04 41 44 8 5 2 0 0 85 7 1058
2011 EN-05 40 44 9 5 2 0 0 83 7 631
2011 EN-06 61 30 4 4 0 0 0 91 5 189
2008 EN 41 44 8 6 3 0 0 84 8 1979
2008 EN-02 37 50 7 4 2 0 0 87 6 121
2008 EN-03 39 43 9 5 4 0 0 82 9 351
2008 EN-04 40 45 8 5 2 0 0 84 7 816
2008 EN-05 41 42 6 7 3 0 0 83 11 501
2008 EN-06 51 38 2 7 1 0 0 90 8 136

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 37 36 16 7 4 1 0 73 11 2061
2018 EN-02 51 30 14 3 1 1 0 82 4 154
2018 EN-03 41 32 14 9 4 0 0 74 13 325
2018 EN-04 32 38 17 7 5 1 0 71 12 858
2018 EN-05 33 37 18 7 4 0 0 71 11 540
2017 EN 36 34 17 7 5 1 0 71 12 2204
2017 EN-01 73 18 9 0 0 0 0 91 0 11
2017 EN-02 38 34 21 6 1 1 0 72 7 145
2017 EN-03 40 33 15 7 3 1 0 74 11 358
2017 EN-04 32 36 18 8 6 1 0 68 14 926
2017 EN-05 37 33 17 7 5 1 0 71 12 577
2017 EN-06 47 29 11 8 4 0 0 77 12 151
2014 EN 26 39 18 10 7 0 0 65 17 2239
2014 EN-02 28 33 27 9 4 0 0 61 13 105
2014 EN-03 26 36 20 12 5 0 0 63 17 379
2014 EN-04 24 38 18 11 8 0 0 63 19 969
2014 EN-05 28 40 16 9 7 0 0 68 16 576
2014 EN-06 30 42 15 11 2 1 0 72 13 167
2011 EN 29 37 18 10 5 1 0 67 15 2598
2011 EN-01 19 62 5 4 4 5 0 86 9 20
2011 EN-02 35 41 13 7 3 1 0 76 10 169
2011 EN-03 30 37 17 10 5 0 1 68 15 497
2011 EN-04 28 37 19 9 7 1 0 65 16 1059
2011 EN-05 26 37 19 11 6 1 0 64 17 634
2011 EN-06 38 35 15 8 3 1 0 74 11 187

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 34 39 16 7 4 0 0 73 11 2058
2018 EN-02 46 37 13 4 1 0 0 83 4 154
2018 EN-03 39 36 13 8 5 0 0 74 13 323
2018 EN-04 31 40 17 8 5 0 0 70 12 858
2018 EN-05 32 40 17 7 3 0 0 72 11 539
2017 EN 34 37 16 8 4 0 0 72 13 2205
2017 EN-01 73 27 0 0 0 0 0 100 0 11
2017 EN-02 32 39 19 7 2 1 0 71 9 146
2017 EN-03 38 38 13 8 3 0 0 76 11 360
2017 EN-04 30 38 18 9 5 0 0 68 14 922
2017 EN-05 34 38 16 8 4 0 0 73 12 580
2017 EN-06 44 34 10 8 3 0 0 78 12 150
2014 EN 24 41 17 12 6 0 0 65 18 2239
2014 EN-02 27 34 28 7 5 0 0 60 12 105
2014 EN-03 24 38 21 13 5 0 0 61 18 379
2014 EN-04 23 41 17 13 7 0 0 64 20 970
2014 EN-05 26 43 14 11 6 0 0 69 17 575
2014 EN-06 30 44 16 8 2 0 0 74 10 167
2011 EN 28 40 16 10 6 0 0 68 16 2597
2011 EN-01 25 57 4 9 0 5 0 86 10 20
2011 EN-02 32 41 18 5 3 0 0 73 9 169
2011 EN-03 28 40 15 13 4 0 0 68 17 496
2011 EN-04 26 41 16 10 7 0 0 67 17 1058
2011 EN-05 27 36 18 11 7 0 0 64 19 634
2011 EN-06 37 39 15 8 2 0 0 75 10 188
2008 EN 24 41 16 12 6 0 0 65 18 1972
2008 EN-02 23 50 14 11 2 0 0 73 12 121
2008 EN-03 23 43 14 12 7 0 0 67 19 350
2008 EN-04 25 39 17 12 6 0 0 65 18 814
2008 EN-05 22 40 18 13 7 0 0 62 20 497
2008 EN-06 25 43 15 12 5 0 0 68 17 136

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 34 28 19 10 6 3 1 64 16 2058
2018 EN-02 38 25 19 10 3 2 2 66 13 154
2018 EN-03 35 28 15 11 7 3 0 65 19 323
2018 EN-04 31 28 20 9 7 3 1 62 17 857
2018 EN-05 36 28 19 9 6 2 0 66 15 541
2017 EN 33 27 19 10 6 4 0 63 17 2206
2017 EN-01 64 18 9 0 0 9 0 90 0 11
2017 EN-02 34 25 24 9 4 5 0 61 14 146
2017 EN-03 34 28 19 10 5 3 1 65 15 359
2017 EN-04 30 28 20 10 7 4 0 60 19 924
2017 EN-05 33 28 18 11 6 4 0 63 18 579
2017 EN-06 41 26 19 8 5 0 1 68 13 151
2014 EN 28 29 19 12 8 3 1 59 21 2240
2014 EN-02 25 24 27 10 6 8 1 53 17 105
2014 EN-03 27 27 21 14 7 3 0 56 22 379
2014 EN-04 27 29 19 11 10 3 0 58 22 970
2014 EN-05 31 29 18 13 5 3 1 62 19 576
2014 EN-06 36 27 16 13 4 5 1 66 18 167
2011 EN 30 29 17 11 7 5 0 63 19 2596
2011 EN-01 42 20 20 5 4 9 0 68 11 20
2011 EN-02 30 35 14 7 6 7 1 71 15 169
2011 EN-03 29 29 17 13 7 5 0 61 21 496
2011 EN-04 29 30 18 10 8 4 1 62 19 1059
2011 EN-05 31 26 20 11 7 4 1 60 19 632
2011 EN-06 38 29 15 10 4 3 1 69 15 188
2008 EN 25 31 19 11 9 4 0 59 21 1975
2008 EN-02 23 31 18 11 9 6 1 58 22 121
2008 EN-03 24 31 21 10 10 4 0 57 21 350
2008 EN-04 24 34 19 11 8 3 0 60 20 814
2008 EN-05 25 29 19 14 8 4 1 57 23 500
2008 EN-06 31 28 20 9 6 5 1 62 16 136
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 47 32 10 6 3 1 0 81 9 2043
2018 EN-02 59 30 6 3 1 2 0 90 4 153
2018 EN-03 47 30 11 7 4 1 1 78 11 321
2018 EN-04 45 32 11 6 4 2 0 78 11 856
2018 EN-05 45 36 11 4 3 1 0 82 7 532
2017 EN 46 33 10 6 3 2 0 81 10 2207
2017 EN-01 73 27 0 0 0 0 0 100 0 11
2017 EN-02 49 34 10 5 2 1 0 83 8 146
2017 EN-03 46 33 9 6 4 1 1 81 10 359
2017 EN-04 46 33 10 6 4 2 0 81 10 925
2017 EN-05 44 34 11 7 3 1 0 79 10 580
2017 EN-06 55 30 8 6 1 1 0 85 7 151
2014 EN 43 35 11 6 4 1 0 79 10 2240
2014 EN-02 48 31 12 6 2 1 1 80 8 105
2014 EN-03 38 36 11 7 6 2 0 75 14 379
2014 EN-04 42 35 11 7 3 1 0 78 10 970
2014 EN-05 46 34 11 5 2 1 0 81 8 576
2014 EN-06 42 36 10 6 4 1 1 80 10 167
2011 EN 42 33 12 7 4 1 0 77 11 2601
2011 EN-01 39 47 15 0 0 0 0 85 0 20
2011 EN-02 45 35 10 5 2 1 1 82 7 169
2011 EN-03 42 33 13 8 5 1 0 75 12 498
2011 EN-04 42 33 12 7 4 2 0 77 11 1059
2011 EN-05 42 34 11 8 5 1 0 76 13 633
2011 EN-06 44 28 16 7 2 2 0 74 9 189
2008 EN 38 34 12 8 6 2 1 73 14 1976
2008 EN-02 42 36 11 4 5 2 0 79 10 121
2008 EN-03 34 37 13 5 7 3 0 73 13 350
2008 EN-04 38 34 11 9 6 2 0 73 16 815
2008 EN-05 36 33 14 9 6 1 1 70 15 500
2008 EN-06 47 26 9 8 6 4 1 77 14 136

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 36 11 7 5 0 0 77 12 2039
2018 EN-02 49 35 8 4 3 1 0 85 7 152
2018 EN-03 41 36 9 6 7 0 1 78 14 323
2018 EN-04 38 36 12 8 5 0 0 74 14 851
2018 EN-05 41 39 11 6 4 0 0 79 10 530
2017 EN 42 36 9 8 4 0 0 79 12 2206
2017 EN-01 55 36 9 0 0 0 0 91 0 11
2017 EN-02 47 35 8 8 2 0 0 82 10 146
2017 EN-03 39 38 12 7 4 1 0 77 11 358
2017 EN-04 40 37 9 10 4 0 0 77 14 924
2017 EN-05 42 36 8 8 4 1 0 79 12 580
2017 EN-06 56 31 7 3 3 0 0 87 6 151
2014 EN 39 36 11 9 5 0 0 76 14 2240
2014 EN-02 46 37 10 5 3 0 0 83 7 105
2014 EN-03 37 33 14 10 6 0 0 69 16 379
2014 EN-04 37 37 10 9 6 0 0 75 15 970
2014 EN-05 42 35 11 8 4 0 0 78 11 576
2014 EN-06 41 39 8 8 2 0 1 81 11 167
2011 EN 38 37 11 9 5 0 0 75 14 2598
2011 EN-01 52 43 5 0 0 0 0 95 0 20
2011 EN-02 38 42 10 8 2 1 0 80 10 169
2011 EN-03 39 37 11 9 4 0 0 76 13 497
2011 EN-04 36 36 13 9 6 1 0 72 15 1059
2011 EN-05 38 37 10 9 6 0 0 75 15 633
2011 EN-06 45 34 9 9 2 1 0 80 11 187
2008 EN 32 38 11 10 8 0 0 70 19 1976
2008 EN-02 36 39 16 6 4 0 0 75 10 121
2008 EN-03 30 40 13 9 7 0 0 71 16 349
2008 EN-04 29 40 10 11 9 0 0 70 21 816
2008 EN-05 33 34 12 11 9 1 0 68 19 500
2008 EN-06 45 29 7 13 5 1 0 75 18 136

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 47 30 10 7 6 0 0 77 12 2045
2018 EN-02 53 31 10 4 2 0 0 84 6 153
2018 EN-03 44 30 11 9 5 0 0 75 14 323
2018 EN-04 44 29 11 8 7 0 0 74 15 855
2018 EN-05 48 34 8 6 4 0 0 82 10 532
2017 EN 49 30 10 6 5 0 0 79 11 2203
2017 EN-01 73 18 9 0 0 0 0 91 0 11
2017 EN-02 50 32 9 8 1 0 0 82 9 145
2017 EN-03 47 31 11 6 5 0 0 79 10 359
2017 EN-04 50 29 10 6 5 0 0 79 11 923
2017 EN-05 46 32 12 6 5 0 0 78 11 579
2017 EN-06 61 24 9 3 3 1 0 86 5 150
2014 EN 45 32 11 7 4 0 0 78 12 2239
2014 EN-02 50 30 11 6 4 0 0 80 9 104
2014 EN-03 44 30 11 11 5 1 0 74 15 379
2014 EN-04 43 34 11 7 4 1 0 77 12 970
2014 EN-05 49 31 10 6 4 0 0 80 10 576
2014 EN-06 41 39 9 7 4 0 0 80 11 167

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 36 16 8 5 6 0 69 14 2065
2018 EN-02 43 29 13 3 3 9 0 79 7 154
2018 EN-03 30 34 16 7 5 8 0 70 13 324
2018 EN-04 26 36 15 8 7 7 0 67 16 860
2018 EN-05 28 37 19 8 4 3 0 67 13 542
2017 EN 29 34 16 9 5 6 0 68 15 2208
2017 EN-01 46 37 18 0 0 0 0 82 0 11
2017 EN-02 34 33 13 8 2 10 1 74 11 146
2017 EN-03 29 34 14 10 4 9 0 69 16 360
2017 EN-04 26 34 17 9 6 7 0 65 17 925
2017 EN-05 29 37 17 8 5 5 0 69 14 579
2017 EN-06 40 29 16 9 3 1 1 71 13 151
2014 EN 25 36 17 8 5 9 0 66 15 2238
2014 EN-02 27 27 17 9 5 16 0 64 16 105
2014 EN-03 23 33 18 7 5 13 1 65 14 378
2014 EN-04 24 36 17 9 5 9 0 66 15 971
2014 EN-05 24 38 18 9 6 5 0 65 16 575
2014 EN-06 32 41 12 6 3 6 0 78 9 166
2011 EN 25 34 18 9 6 7 0 64 16 2603
2011 EN-01 44 47 0 0 0 9 0 100 0 20
2011 EN-02 29 31 17 7 2 14 0 70 10 169
2011 EN-03 22 33 18 9 7 11 0 62 18 498
2011 EN-04 25 33 19 10 7 7 0 62 18 1061
2011 EN-05 24 36 19 7 8 5 0 64 16 633
2011 EN-06 31 37 16 9 4 1 1 70 13 189

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 24 35 19 13 7 2 0 60 21 2059
2018 EN-02 32 38 15 7 4 4 0 73 12 154
2018 EN-03 25 35 15 13 8 3 0 63 21 324
2018 EN-04 21 33 21 15 8 2 0 55 23 857
2018 EN-05 22 37 21 12 7 0 0 60 19 542
2017 EN 22 36 19 13 9 2 0 59 22 2206
2017 EN-01 46 27 18 9 0 0 0 73 9 11
2017 EN-02 29 34 16 12 6 3 0 65 18 145
2017 EN-03 23 37 19 9 8 3 1 63 17 360
2017 EN-04 19 35 20 14 10 2 0 55 25 923
2017 EN-05 21 38 18 15 8 1 0 60 23 580
2017 EN-06 31 34 16 13 7 0 0 65 20 151
2014 EN 19 34 21 16 9 2 0 53 25 2239
2014 EN-02 23 19 23 22 8 5 0 44 32 105
2014 EN-03 18 29 21 19 9 4 1 49 29 378
2014 EN-04 16 36 21 16 9 2 0 53 25 971
2014 EN-05 19 36 20 14 10 0 0 55 24 575
2014 EN-06 27 32 24 13 4 1 0 59 17 167
2011 EN 18 34 21 14 11 2 0 53 26 2599
2011 EN-01 30 33 5 13 5 14 0 73 21 20
2011 EN-02 23 34 24 10 7 2 0 58 17 169
2011 EN-03 17 33 20 15 12 2 0 52 28 498
2011 EN-04 18 33 21 14 11 2 0 52 26 1059
2011 EN-05 16 35 20 15 13 1 0 51 29 631
2011 EN-06 26 33 19 13 8 1 0 59 22 189
2008 EN 15 33 20 15 14 2 0 49 30 1980
2008 EN-02 23 33 27 9 6 2 0 57 16 121
2008 EN-03 14 37 18 15 13 2 0 53 29 351
2008 EN-04 15 33 19 16 15 2 0 49 32 816
2008 EN-05 15 31 21 16 16 2 0 46 33 502
2008 EN-06 15 34 20 16 14 0 0 49 31 136

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 32 23 17 9 5 0 48 28 2056
2018 EN-02 22 35 22 8 5 8 0 62 14 154
2018 EN-03 21 27 19 16 8 8 0 52 27 324
2018 EN-04 12 30 24 17 11 6 0 45 30 857
2018 EN-05 11 34 25 21 8 1 0 46 29 539
2017 EN 12 34 21 18 10 5 0 49 29 2208
2017 EN-01 37 36 18 9 0 0 0 73 9 11
2017 EN-02 20 31 17 16 6 10 0 57 23 146
2017 EN-03 15 37 20 13 8 6 0 56 23 360
2017 EN-04 11 31 23 18 11 5 0 45 31 924
2017 EN-05 10 35 22 20 11 2 0 46 32 580
2017 EN-06 13 42 16 22 8 0 0 54 30 151
2014 EN 11 27 24 22 12 4 0 40 35 2239
2014 EN-02 17 18 22 22 12 9 0 38 38 105
2014 EN-03 12 22 26 18 13 8 0 37 34 378
2014 EN-04 10 29 24 22 11 4 0 40 35 970
2014 EN-05 10 30 22 22 14 1 0 41 36 576
2014 EN-06 14 26 24 25 10 1 0 40 36 167
2011 EN 9 32 22 21 12 4 0 43 35 2595
2011 EN-01 20 43 5 13 0 19 0 77 16 20
2011 EN-02 14 31 20 21 8 5 0 48 31 167
2011 EN-03 11 32 23 17 11 7 0 46 30 497
2011 EN-04 9 32 23 19 12 4 0 43 32 1055
2011 EN-05 6 30 19 28 14 1 0 37 44 634
2011 EN-06 10 36 21 20 13 0 0 46 33 189
2008 EN 6 28 22 24 16 4 0 36 42 1977
2008 EN-02 10 35 20 21 9 5 0 47 32 121
2008 EN-03 6 29 21 23 14 7 0 38 40 350
2008 EN-04 7 26 24 22 15 5 0 35 40 814
2008 EN-05 5 28 19 29 18 1 0 33 48 502
2008 EN-06 8 30 16 26 17 4 0 39 44 136

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 13 35 21 20 9 2 0 49 29 2063
2018 EN-02 20 37 16 16 8 3 0 59 25 153
2018 EN-03 14 35 22 17 9 2 0 51 27 324
2018 EN-04 11 34 22 19 11 3 0 46 31 860
2018 EN-05 13 36 21 22 8 0 0 49 30 541
2017 EN 14 37 20 17 10 2 0 52 27 2204
2017 EN-01 46 18 18 19 0 0 0 63 19 11
2017 EN-02 16 38 21 16 6 3 0 56 22 146
2017 EN-03 15 37 23 14 8 3 0 54 22 359
2017 EN-04 12 34 21 18 11 3 0 48 30 924
2017 EN-05 15 37 19 19 10 1 0 52 29 577
2017 EN-06 17 54 11 14 5 0 0 71 19 151
2014 EN 13 33 22 19 11 2 0 47 31 2238
2014 EN-02 17 29 20 23 8 3 0 47 32 105
2014 EN-03 13 27 24 19 12 4 1 42 32 378
2014 EN-04 11 33 23 20 12 2 0 44 32 970
2014 EN-05 14 38 18 18 11 1 0 52 29 575
2014 EN-06 17 38 23 16 4 1 0 56 21 167
2011 EN 11 35 19 20 13 2 0 47 33 2596
2011 EN-01 23 37 10 5 0 25 0 80 6 20
2011 EN-02 9 39 20 20 10 2 0 49 31 166
2011 EN-03 12 34 19 19 12 3 0 48 32 498
2011 EN-04 11 33 20 20 14 2 0 45 34 1057
2011 EN-05 9 37 18 21 14 1 0 46 35 633
2011 EN-06 15 40 18 19 8 1 0 56 26 189
2008 EN 10 35 20 20 13 2 0 46 34 1978
2008 EN-02 11 37 24 17 7 4 0 50 26 121
2008 EN-03 12 37 17 20 12 2 0 50 33 351
2008 EN-04 9 34 20 20 13 2 0 44 35 815
2008 EN-05 8 35 20 21 14 1 0 44 35 501
2008 EN-06 16 35 17 23 10 0 0 51 32 136
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 38 19 11 8 0 0 62 19 2061
2018 EN-02 32 37 21 7 3 0 0 69 10 153
2018 EN-03 25 37 17 11 8 1 1 63 20 326
2018 EN-04 22 37 19 12 9 1 0 60 21 861
2018 EN-05 20 41 20 11 7 0 1 61 18 538
2017 EN 23 41 16 12 7 0 0 64 20 2210
2017 EN-01 46 45 0 9 0 0 0 91 9 11
2017 EN-02 27 47 10 10 4 1 1 75 15 146
2017 EN-03 24 43 15 11 7 0 0 67 18 360
2017 EN-04 21 41 17 13 8 0 0 62 21 926
2017 EN-05 23 38 17 13 8 0 1 62 21 580
2017 EN-06 32 39 14 11 4 0 0 71 15 151
2014 EN 18 39 20 14 9 0 0 57 23 2240
2014 EN-02 16 52 16 11 4 1 0 69 15 105
2014 EN-03 18 37 22 15 8 0 0 55 23 379
2014 EN-04 16 36 22 16 10 0 0 52 26 970
2014 EN-05 19 41 19 11 10 0 0 60 21 576
2014 EN-06 26 41 17 9 6 0 0 68 15 167
2011 EN 19 42 17 13 9 0 0 61 21 2599
2011 EN-01 34 37 23 0 0 5 0 75 0 20
2011 EN-02 23 45 19 11 2 0 0 68 13 168
2011 EN-03 20 43 17 11 8 0 0 63 20 497
2011 EN-04 18 41 19 13 10 0 0 59 22 1060
2011 EN-05 14 45 17 14 10 0 0 59 24 632
2011 EN-06 29 37 14 11 8 1 0 66 20 189

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 26 46 13 10 5 0 0 72 15 2062
2018 EN-02 25 52 11 9 4 0 0 77 12 153
2018 EN-03 25 43 14 10 7 0 0 68 17 324
2018 EN-04 23 45 14 12 5 0 0 69 17 862
2018 EN-05 28 47 13 9 3 0 0 75 12 539
2017 EN 27 45 13 10 5 0 0 72 15 2207
2017 EN-01 55 27 18 0 0 0 0 82 0 11
2017 EN-02 25 45 11 14 6 0 0 70 19 146
2017 EN-03 26 47 15 8 4 0 0 73 12 359
2017 EN-04 25 46 12 12 6 0 0 70 18 924
2017 EN-05 28 45 14 9 5 0 0 73 13 580
2017 EN-06 40 43 6 8 3 0 0 83 11 151

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 23 22 14 12 16 3 41 32 2051
2018 EN-02 13 15 15 12 10 31 5 44 33 151
2018 EN-03 15 19 19 14 14 15 4 41 35 326
2018 EN-04 8 20 23 14 12 20 3 36 34 857
2018 EN-05 10 27 25 15 11 9 3 42 29 536
2017 EN 10 23 21 16 10 17 3 41 32 2207
2017 EN-01 55 9 9 19 0 9 0 70 21 11
2017 EN-02 12 14 16 10 8 33 8 44 29 145
2017 EN-03 10 17 24 14 10 21 4 36 33 360
2017 EN-04 8 20 22 16 11 20 3 37 35 925
2017 EN-05 10 30 21 18 9 8 3 45 31 579
2017 EN-06 21 36 17 15 8 3 1 59 24 151
2014 EN 9 23 21 17 12 14 4 39 36 2239
2014 EN-02 10 17 19 12 11 27 3 39 34 105
2014 EN-03 8 21 18 16 13 19 6 38 38 378
2014 EN-04 8 20 22 18 12 17 2 35 37 971
2014 EN-05 8 27 21 18 13 9 4 40 36 575
2014 EN-06 12 36 21 16 8 4 2 51 26 167

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 36 38 12 8 5 1 0 75 13 2047
2018 EN-02 41 39 13 5 1 1 0 80 7 153
2018 EN-03 37 39 10 8 6 0 1 76 14 323
2018 EN-04 34 37 13 10 6 1 0 71 15 855
2018 EN-05 33 44 11 6 5 1 0 77 11 533
2017 EN 36 40 11 8 4 0 0 77 12 2208
2017 EN-01 49 51 0 0 0 0 0 100 0 10
2017 EN-02 34 47 10 7 2 1 0 81 9 146
2017 EN-03 33 45 10 6 4 0 0 79 11 360
2017 EN-04 36 40 10 10 4 1 0 76 14 925
2017 EN-05 35 39 13 7 6 0 0 74 13 580
2017 EN-06 49 32 11 6 2 0 0 80 8 151
2014 EN 34 38 14 8 5 0 0 73 13 2240
2014 EN-02 32 48 10 6 3 1 1 82 9 105
2014 EN-03 31 37 13 12 6 1 1 69 18 379
2014 EN-04 33 37 16 9 4 0 0 71 13 970
2014 EN-05 37 40 11 7 5 0 0 77 11 576
2014 EN-06 37 38 13 9 3 0 1 75 12 167
2011 EN 31 40 14 10 5 0 0 71 15 2599
2011 EN-01 23 58 14 5 0 0 0 81 5 20
2011 EN-02 35 44 10 8 4 0 0 79 11 169
2011 EN-03 33 41 14 7 5 0 0 74 12 498
2011 EN-04 30 38 15 11 6 0 0 68 17 1058
2011 EN-05 29 41 13 10 5 1 0 71 16 632
2011 EN-06 34 40 8 12 5 0 0 75 17 189
2008 EN 24 39 15 12 9 0 1 64 21 1977
2008 EN-02 23 46 12 12 7 0 0 70 19 121
2008 EN-03 26 37 14 13 9 0 0 64 22 350
2008 EN-04 24 38 16 13 9 1 0 63 21 815
2008 EN-05 21 42 15 12 9 0 1 64 21 501
2008 EN-06 27 37 14 13 7 1 1 65 21 136

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 17 35 20 10 6 4 9 59 18 785
2018 EN-04 18 34 22 11 5 3 7 58 18 185
2018 EN-05 17 34 21 7 5 5 11 60 15 396
2018 EN-06 22 43 12 10 6 1 7 70 17 131
2017 EN 18 38 18 9 4 4 9 64 15 865
2017 EN-03 10 25 29 14 9 5 8 41 26 58
2017 EN-04 14 39 19 9 4 6 8 62 15 221
2017 EN-05 18 37 17 9 4 3 11 65 15 436
2017 EN-06 26 46 14 9 2 1 2 74 11 137
2014 EN 19 35 20 10 4 5 8 61 16 867
2014 EN-03 18 40 13 8 3 8 8 70 14 60
2014 EN-04 16 31 23 10 5 6 9 56 18 225
2014 EN-05 19 33 20 11 4 4 9 59 18 403
2014 EN-06 23 43 18 7 1 3 6 72 9 160

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 49 10 11 4 0 1 75 15 2064
2018 EN-02 27 50 6 13 4 0 0 77 16 153
2018 EN-03 29 45 8 13 4 0 1 74 17 326
2018 EN-04 20 50 13 11 4 0 1 72 15 862
2018 EN-05 26 50 10 9 4 0 1 77 13 539
2017 EN 26 42 13 13 6 0 0 69 19 2209
2017 EN-01 62 38 0 0 0 0 0 100 0 11
2017 EN-02 28 46 12 9 5 0 0 74 14 146
2017 EN-03 27 46 13 10 3 0 0 73 13 360
2017 EN-04 23 42 13 15 7 0 0 65 22 926
2017 EN-05 27 41 13 13 5 0 0 68 19 580
2017 EN-06 34 41 12 9 4 0 1 75 13 150
2014 EN 22 40 15 15 9 0 0 62 24 2240
2014 EN-02 20 36 16 21 8 0 0 56 29 105
2014 EN-03 19 40 18 13 8 1 1 60 21 379
2014 EN-04 19 38 16 17 9 0 0 57 27 970
2014 EN-05 25 42 12 12 10 0 1 67 22 576
2014 EN-06 33 43 11 10 4 0 0 76 13 167
2011 EN 28 43 15 9 5 0 1 71 14 2600
2011 EN-01 14 59 10 8 0 0 9 80 9 20
2011 EN-02 25 44 17 12 2 1 0 69 14 169
2011 EN-03 27 41 15 10 6 0 0 68 16 497
2011 EN-04 25 44 15 10 6 0 0 70 16 1060
2011 EN-05 29 44 14 8 4 0 1 74 12 632
2011 EN-06 48 32 12 3 4 0 2 82 6 189
2008 EN 24 42 17 10 5 0 1 68 15 1979
2008 EN-02 24 47 13 11 3 0 2 73 14 121
2008 EN-03 21 46 17 9 7 0 0 67 15 351
2008 EN-04 24 41 16 12 5 1 1 67 17 815
2008 EN-05 25 42 18 9 5 0 1 68 14 502
2008 EN-06 34 41 15 8 2 0 1 75 10 136

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 49 39 7 4 1 0 0 88 5 2054
2018 EN-02 46 38 10 3 3 0 0 84 6 153
2018 EN-03 48 40 7 3 1 0 0 89 4 324
2018 EN-04 42 43 8 5 1 0 0 85 7 857
2018 EN-05 55 34 6 4 1 0 0 90 4 536
2017 EN 48 40 7 3 2 0 0 88 5 2205
2017 EN-01 73 27 0 0 0 0 0 100 0 11
2017 EN-02 34 48 11 4 3 0 0 82 7 146
2017 EN-03 52 39 5 2 2 0 0 91 4 360
2017 EN-04 43 43 8 4 2 0 0 86 6 923
2017 EN-05 51 37 6 4 2 0 0 88 6 579
2017 EN-06 66 28 5 0 1 0 0 93 1 151
2014 EN 43 42 8 5 2 0 0 85 7 2241
2014 EN-02 33 56 5 5 1 0 0 90 5 105
2014 EN-03 43 42 8 6 1 0 0 84 7 379
2014 EN-04 40 42 9 5 3 0 0 83 8 971
2014 EN-05 47 39 8 5 1 0 0 86 7 576
2014 EN-06 56 36 6 1 1 0 0 92 2 167
2011 EN 47 38 8 4 2 0 0 86 6 2597
2011 EN-01 18 64 13 5 0 0 0 82 5 20
2011 EN-02 42 39 11 6 2 0 0 81 7 169
2011 EN-03 46 38 8 4 3 0 0 85 7 498
2011 EN-04 46 38 9 5 2 0 0 84 7 1056
2011 EN-05 48 40 6 4 2 0 0 88 6 633
2011 EN-06 64 27 5 3 0 0 0 92 4 188
2008 EN 44 41 7 5 3 0 0 85 8 1978
2008 EN-02 35 49 7 8 2 0 0 84 10 121
2008 EN-03 43 40 9 4 3 0 0 84 8 351
2008 EN-04 43 41 7 6 2 0 0 84 8 815
2008 EN-05 46 40 7 5 3 0 0 86 8 502
2008 EN-06 56 36 4 3 1 0 0 92 4 136

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 51 38 6 4 1 0 0 89 5 2048
2018 EN-02 39 46 9 6 1 0 0 85 7 153
2018 EN-03 52 38 6 4 0 0 0 89 4 320
2018 EN-04 47 39 7 5 2 0 0 87 7 856
2018 EN-05 56 37 3 3 1 0 0 93 4 537
2017 EN 52 37 5 4 2 0 0 89 5 2205
2017 EN-01 73 27 0 0 0 0 0 100 0 11
2017 EN-02 32 50 10 5 3 0 0 82 7 146
2017 EN-03 56 35 4 3 1 0 0 91 5 360
2017 EN-04 48 40 6 4 2 0 0 88 6 923
2017 EN-05 56 34 4 4 2 0 0 90 5 579
2017 EN-06 72 24 3 1 1 0 0 95 2 151
2014 EN 48 38 6 5 2 0 0 86 7 2241
2014 EN-02 33 52 6 5 3 0 0 85 9 105
2014 EN-03 45 38 10 6 1 0 0 83 8 379
2014 EN-04 46 39 7 5 3 0 0 85 8 971
2014 EN-05 53 36 5 5 1 0 0 89 6 576
2014 EN-06 63 32 2 1 1 0 0 95 2 167
2011 EN 50 40 5 3 2 0 0 90 5 2601
2011 EN-01 37 49 4 10 0 0 0 86 10 20
2011 EN-02 42 45 8 2 2 0 0 87 4 169
2011 EN-03 47 41 7 3 2 0 0 89 5 498
2011 EN-04 49 41 5 4 2 0 0 90 5 1061
2011 EN-05 52 40 4 2 2 0 0 92 4 632
2011 EN-06 71 24 2 2 1 0 0 95 3 188
2008 EN 48 41 5 4 2 0 0 89 6 1979
2008 EN-02 39 50 4 3 4 0 0 89 7 121
2008 EN-03 46 40 7 4 3 0 0 86 6 351
2008 EN-04 45 45 4 4 2 0 0 90 6 816
2008 EN-05 52 37 6 3 2 0 0 89 5 501
2008 EN-06 61 32 2 5 1 0 0 93 5 136

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 34 19 15 10 2 0 56 25 2053
2018 EN-02 28 39 11 12 6 3 1 69 19 154
2018 EN-03 25 29 21 14 10 1 0 54 25 322
2018 EN-04 18 31 20 16 12 3 1 50 29 859
2018 EN-05 18 38 18 16 10 1 0 56 26 536
2017 EN 22 37 16 14 10 2 0 60 24 2205
2017 EN-01 64 18 18 0 0 0 0 82 0 11
2017 EN-02 28 34 14 14 7 4 0 64 22 146
2017 EN-03 24 37 15 15 7 2 0 62 23 360
2017 EN-04 20 34 16 15 12 2 0 55 28 922
2017 EN-05 20 39 18 14 9 1 0 59 23 579
2017 EN-06 27 46 14 8 4 1 0 74 12 151
2014 EN 17 32 19 17 14 1 0 50 31 2241
2014 EN-02 22 28 13 19 13 3 2 52 34 105
2014 EN-03 17 29 19 19 14 2 0 47 34 379
2014 EN-04 15 31 19 17 16 2 0 47 34 971
2014 EN-05 17 35 19 15 13 0 0 52 28 576
2014 EN-06 23 37 20 13 6 1 1 61 19 167
2011 EN 21 35 18 14 11 1 0 57 24 2602
2011 EN-01 4 43 20 8 4 15 5 59 16 20
2011 EN-02 25 33 21 10 10 2 0 59 20 169
2011 EN-03 22 34 16 16 10 1 0 57 27 498
2011 EN-04 18 35 19 13 13 1 0 55 26 1061
2011 EN-05 21 37 18 14 9 0 0 58 24 632
2011 EN-06 28 36 20 10 5 1 0 64 16 189
2008 EN 17 35 18 16 12 1 0 53 28 1977
2008 EN-02 15 41 24 12 5 2 1 58 18 121
2008 EN-03 14 38 18 15 13 1 0 53 28 351
2008 EN-04 17 34 19 15 13 1 0 52 29 815
2008 EN-05 18 34 18 17 11 2 0 52 29 501
2008 EN-06 23 39 13 16 8 1 0 63 23 135

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 28 16 18 18 2 2 47 36 2058
2018 EN-02 25 27 20 13 11 3 1 54 25 154
2018 EN-03 21 26 17 15 18 2 1 49 34 322
2018 EN-04 14 27 15 19 22 2 1 42 42 861
2018 EN-05 18 30 17 18 15 0 2 48 34 538
2017 EN 17 28 15 18 19 2 2 46 38 2206
2017 EN-01 47 36 9 0 9 0 0 82 9 11
2017 EN-02 24 25 14 18 16 3 1 51 35 146
2017 EN-03 18 27 18 18 17 1 0 46 35 360
2017 EN-04 13 26 16 18 22 2 1 41 42 925
2017 EN-05 17 29 14 19 18 0 3 48 38 580
2017 EN-06 27 38 9 14 6 1 6 70 21 148
2014 EN 12 26 16 20 23 1 2 40 44 2241
2014 EN-02 12 28 10 26 19 2 3 42 47 105
2014 EN-03 12 22 16 24 24 1 1 35 49 379
2014 EN-04 10 23 16 20 28 2 1 34 49 971
2014 EN-05 14 32 15 18 19 1 2 47 38 576
2014 EN-06 21 33 16 13 10 1 4 58 25 167
2011 EN 13 27 16 19 21 2 1 42 41 2600
2011 EN-01 5 58 9 5 0 10 13 82 6 20
2011 EN-02 17 27 17 18 20 1 0 45 39 168
2011 EN-03 13 27 16 23 17 3 0 42 41 498
2011 EN-04 11 26 18 18 24 1 1 38 44 1061
2011 EN-05 13 29 15 19 22 1 1 42 42 631
2011 EN-06 24 31 16 15 10 1 4 58 26 189
2008 EN 14 30 13 19 21 1 1 45 42 1977
2008 EN-02 19 31 18 19 11 1 2 51 31 121
2008 EN-03 15 35 14 14 20 1 1 51 35 351
2008 EN-04 12 29 13 20 23 2 1 42 44 813
2008 EN-05 14 25 13 21 24 1 2 40 46 502
2008 EN-06 16 36 9 19 14 1 5 55 35 136

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 32 43 12 8 5 0 0 75 13 2056
2018 EN-02 36 44 12 7 1 0 0 80 8 152
2018 EN-03 31 46 9 7 7 0 0 77 13 322
2018 EN-04 28 41 16 9 6 0 0 70 15 861
2018 EN-05 35 44 10 8 3 0 0 79 11 537
2017 EN 31 45 12 8 4 0 0 76 12 2197
2017 EN-01 55 28 18 0 0 0 0 82 0 11
2017 EN-02 32 40 18 4 4 1 1 73 8 146
2017 EN-03 31 47 12 7 3 0 0 78 10 360
2017 EN-04 27 47 13 9 4 0 0 74 13 918
2017 EN-05 34 44 9 9 4 0 0 78 13 575
2017 EN-06 51 34 9 5 1 0 0 85 6 151
2014 EN 22 47 12 12 7 0 0 69 18 2240
2014 EN-02 17 53 14 8 7 0 1 70 15 105
2014 EN-03 21 45 14 12 7 0 0 66 20 379
2014 EN-04 19 48 13 13 7 0 0 67 20 970
2014 EN-05 25 47 10 10 7 0 0 72 18 576
2014 EN-06 37 42 10 9 2 0 0 78 11 167
2011 EN 31 45 12 8 5 0 0 76 12 2597
2011 EN-01 20 48 10 8 8 5 0 72 18 20
2011 EN-02 26 54 12 4 3 0 0 80 7 169
2011 EN-03 30 44 16 6 5 0 0 74 11 497
2011 EN-04 29 45 13 8 5 0 0 74 13 1059
2011 EN-05 31 45 9 9 5 0 0 77 14 630
2011 EN-06 50 37 4 5 3 0 0 88 8 189

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 34 37 15 9 6 0 0 70 15 2057
2018 EN-02 37 39 20 4 1 0 0 76 4 152
2018 EN-03 35 38 12 8 7 0 0 73 15 324
2018 EN-04 31 36 16 10 7 0 0 67 17 860
2018 EN-05 34 37 16 8 5 0 0 71 13 537
2017 EN 32 39 13 10 5 0 0 71 15 2200
2017 EN-01 55 45 0 0 0 0 0 100 0 11
2017 EN-02 38 30 16 12 4 0 1 68 16 146
2017 EN-03 33 44 13 6 3 0 0 78 9 360
2017 EN-04 28 40 15 11 6 0 0 69 17 919
2017 EN-05 33 37 13 12 5 0 0 70 17 577
2017 EN-06 48 32 9 9 2 0 0 80 11 151
2014 EN 28 38 15 11 8 0 0 66 19 2241
2014 EN-02 36 36 13 9 7 0 0 72 16 105
2014 EN-03 31 35 16 10 8 0 0 66 18 379
2014 EN-04 24 39 16 13 8 0 0 63 21 971
2014 EN-05 30 38 14 10 9 0 0 68 18 576
2014 EN-06 36 42 11 6 4 0 0 78 11 167

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 28 39 16 10 5 0 0 68 15 2051
2018 EN-02 32 42 14 7 1 1 2 77 8 152
2018 EN-03 33 37 14 8 7 0 0 71 15 323
2018 EN-04 25 39 19 10 6 0 0 64 17 858
2018 EN-05 28 40 16 12 4 0 0 68 16 538
2017 EN 28 40 16 9 5 0 1 69 14 2199
2017 EN-01 73 27 0 0 0 0 0 100 0 11
2017 EN-02 33 39 16 8 1 1 3 74 9 146
2017 EN-03 30 43 16 7 5 0 0 73 12 360
2017 EN-04 25 41 17 10 6 1 0 67 16 919
2017 EN-05 27 39 18 10 5 0 1 67 15 576
2017 EN-06 38 38 10 12 1 0 1 77 13 151
2014 EN 22 39 18 13 6 0 1 62 20 2239
2014 EN-02 27 34 19 9 4 3 3 65 14 105
2014 EN-03 24 39 18 12 6 0 0 63 18 379
2014 EN-04 19 41 18 14 6 1 1 61 21 969
2014 EN-05 24 37 18 14 7 0 0 61 20 576
2014 EN-06 28 42 14 10 6 0 1 70 16 167
2011 EN 30 43 14 9 4 1 0 74 12 2598
2011 EN-01 37 48 15 0 0 0 0 85 0 20
2011 EN-02 29 47 14 6 1 1 2 78 8 169
2011 EN-03 32 44 12 7 4 2 0 77 11 496
2011 EN-04 29 44 14 9 4 1 0 74 13 1061
2011 EN-05 29 39 16 11 5 0 0 68 15 630
2011 EN-06 39 39 12 6 3 0 0 79 9 189

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 40 22 10 5 2 0 62 15 2065
2018 EN-02 24 50 17 5 2 2 0 75 7 154
2018 EN-03 23 40 21 9 5 2 0 64 14 325
2018 EN-04 18 38 23 11 7 3 0 58 19 862
2018 EN-05 19 39 25 9 5 2 0 59 15 539
2017 EN 19 41 20 12 5 3 0 62 17 2205
2017 EN-01 38 53 9 0 0 0 0 91 0 11
2017 EN-02 23 37 18 11 3 7 0 66 15 146
2017 EN-03 21 42 22 9 3 3 0 65 12 359
2017 EN-04 17 40 20 14 6 3 0 59 20 924
2017 EN-05 19 42 21 10 6 2 0 62 17 579
2017 EN-06 31 40 14 10 3 1 0 72 14 151

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 42 37 11 6 3 0 0 79 10 2062
2018 EN-02 49 39 8 3 1 0 0 88 4 153
2018 EN-03 47 35 9 5 4 0 0 82 9 325
2018 EN-04 40 38 11 7 3 0 0 79 10 863
2018 EN-05 42 35 12 7 4 0 0 77 11 537
2017 EN 45 35 10 6 3 0 0 80 10 2205
2017 EN-01 82 18 0 0 0 0 0 100 0 11
2017 EN-02 51 34 7 4 1 2 1 88 5 146
2017 EN-03 45 36 9 5 4 0 0 82 9 360
2017 EN-04 44 37 10 6 3 0 0 81 9 923
2017 EN-05 41 35 12 7 4 0 0 77 11 579
2017 EN-06 50 26 12 9 3 0 0 75 12 151
2014 EN 37 37 12 8 4 0 1 75 12 2240
2014 EN-02 41 34 11 8 1 1 5 80 9 105
2014 EN-03 41 32 15 6 4 1 2 75 10 378
2014 EN-04 38 38 12 8 3 0 0 76 12 971
2014 EN-05 35 40 11 10 5 0 1 75 14 576
2014 EN-06 32 39 13 10 4 1 1 73 14 167
2011 EN 38 39 11 7 3 0 1 78 11 2596
2011 EN-01 38 39 5 8 5 0 5 81 14 20
2011 EN-02 39 45 9 4 1 1 1 86 5 168
2011 EN-03 43 35 11 5 4 1 1 80 9 496
2011 EN-04 40 39 11 8 2 1 0 79 10 1059
2011 EN-05 33 41 12 9 4 0 1 75 13 631
2011 EN-06 34 38 13 8 5 0 2 73 13 189

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 25 35 21 11 7 0 0 60 19 2071
2018 EN-02 40 41 12 4 2 0 1 82 5 154
2018 EN-03 29 39 18 10 4 0 0 68 14 327
2018 EN-04 27 35 22 10 5 0 0 62 15 863
2018 EN-05 18 33 24 14 11 0 1 51 25 543
2017 EN 25 39 21 10 5 0 0 65 15 2208
2017 EN-01 62 27 11 0 0 0 0 89 0 11
2017 EN-02 44 39 14 3 1 0 0 83 4 146
2017 EN-03 31 41 20 6 3 0 0 72 8 360
2017 EN-04 27 42 19 9 3 0 0 69 12 924
2017 EN-05 19 35 25 14 7 0 1 54 21 580
2017 EN-06 13 34 21 18 12 0 1 48 31 151
2014 EN 22 39 22 10 5 0 0 62 16 2241
2014 EN-02 37 46 13 1 2 0 1 84 3 105
2014 EN-03 28 41 22 6 2 1 1 70 8 379
2014 EN-04 24 42 19 9 5 0 0 67 14 971
2014 EN-05 17 34 28 14 8 0 0 51 21 576
2014 EN-06 11 33 25 19 11 0 1 44 31 167
2011 EN 22 39 21 11 6 0 0 61 18 2599
2011 EN-01 39 32 9 19 0 0 0 71 19 20
2011 EN-02 37 42 15 4 2 0 1 79 6 169
2011 EN-03 26 44 18 7 4 0 0 70 12 498
2011 EN-04 23 40 22 9 5 0 0 64 14 1060
2011 EN-05 14 35 24 16 11 0 0 49 27 632
2011 EN-06 15 22 26 24 13 0 0 37 37 187
2008 EN 18 36 23 14 8 0 0 54 22 1979
2008 EN-02 28 43 17 8 4 0 0 71 12 121
2008 EN-03 20 44 19 12 4 1 0 64 17 351
2008 EN-04 21 37 23 12 7 0 0 58 19 815
2008 EN-05 11 32 26 19 12 0 0 43 31 502
2008 EN-06 9 24 34 20 12 0 0 33 33 136

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EN 23 46 31 2067
2018 EN-02 19 41 40 154
2018 EN-03 17 53 30 327
2018 EN-04 23 45 32 863
2018 EN-05 24 47 29 539
2017 EN 21 47 33 2206
2017 EN-01 9 91 0 11
2017 EN-02 20 50 29 146
2017 EN-03 12 48 40 360
2017 EN-04 21 47 32 924
2017 EN-05 25 46 29 578
2017 EN-06 23 43 34 151
2014 EN 22 44 34 2241
2014 EN-02 20 42 38 105
2014 EN-03 19 46 35 379
2014 EN-04 22 42 36 971
2014 EN-05 23 46 31 576
2014 EN-06 23 43 34 167
2011 EN 21 47 31 2601
2011 EN-01 46 35 20 20
2011 EN-02 20 53 27 168
2011 EN-03 18 52 30 498
2011 EN-04 22 45 33 1060
2011 EN-05 22 47 31 633
2011 EN-06 27 44 30 189

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EN 23 36 21 9 4 6 464
2018 EN-02 13 23 18 14 29 3 29
2018 EN-03 11 39 28 5 7 10 56
2018 EN-04 20 39 22 9 3 7 195
2018 EN-05 30 37 22 9 0 2 128
2017 EN 26 29 24 10 6 6 457
2017 EN-02 3 20 16 24 26 10 30
2017 EN-03 17 29 26 7 17 5 42
2017 EN-04 21 36 25 9 3 7 190
2017 EN-05 33 27 26 9 1 4 145
2017 EN-06 48 17 8 14 5 8 36
2014 EN 24 34 23 13 9999 6 488
2014 EN-02 19 34 13 25 9999 10 21
2014 EN-03 14 40 30 10 9999 6 70
2014 EN-04 22 35 25 12 9999 6 213
2014 EN-05 29 35 21 11 9999 4 134
2014 EN-06 38 26 12 17 9999 8 40
2011 EN 22 33 25 13 9999 7 558
2011 EN-02 3 27 48 19 9999 3 32
2011 EN-03 12 26 32 17 9999 13 87
2011 EN-04 18 39 26 11 9999 6 231
2011 EN-05 37 31 15 12 9999 5 140
2011 EN-06 35 25 21 12 9999 6 48
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 46 40 8 4 1 0 0 86 6 2066
2018 EN-02 49 38 9 3 1 1 0 87 4 152
2018 EN-03 45 41 8 4 2 0 0 86 6 324
2018 EN-04 42 42 9 5 2 0 0 84 6 865
2018 EN-05 48 40 7 4 1 0 0 88 5 541
2017 EN 42 41 9 5 2 0 0 83 8 2207
2017 EN-01 55 36 0 9 0 0 0 91 9 11
2017 EN-02 32 48 10 6 3 1 0 80 10 146
2017 EN-03 42 43 11 3 2 0 0 85 5 359
2017 EN-04 38 44 10 6 3 0 0 81 9 925
2017 EN-05 46 38 7 6 3 0 0 85 8 580
2017 EN-06 67 23 5 3 1 0 0 91 4 150
2014 EN 38 41 11 5 3 0 0 80 9 2240
2014 EN-02 28 47 13 10 2 0 0 75 12 105
2014 EN-03 35 44 11 6 5 0 0 79 10 379
2014 EN-04 35 43 13 6 2 1 0 79 8 971
2014 EN-05 43 39 9 5 4 0 0 82 9 575
2014 EN-06 53 35 8 2 2 0 0 87 5 167
2011 EN 37 44 10 6 2 1 0 81 8 2598
2011 EN-01 20 66 10 0 4 0 0 85 4 20
2011 EN-02 28 49 15 6 3 0 0 77 9 168
2011 EN-03 35 46 10 7 2 1 0 82 8 496
2011 EN-04 37 43 12 5 3 0 0 80 8 1059
2011 EN-05 37 44 9 7 3 0 0 81 10 633
2011 EN-06 60 33 3 3 0 1 0 94 4 189
2008 EN 37 41 12 5 4 1 0 79 9 1977
2008 EN-02 30 52 10 8 1 0 0 82 8 121
2008 EN-03 32 43 15 6 4 0 0 75 10 351
2008 EN-04 38 40 12 5 3 1 0 79 9 814
2008 EN-05 39 39 10 5 6 1 0 78 11 501
2008 EN-06 50 38 6 4 2 1 0 88 6 136

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 19 45 19 11 5 1 0 65 16 2062
2018 EN-02 25 43 20 8 3 1 0 69 11 153
2018 EN-03 23 43 20 9 4 0 0 67 14 324
2018 EN-04 16 45 20 12 6 1 0 61 18 862
2018 EN-05 17 48 18 11 6 1 0 65 16 540
2017 EN 22 43 18 12 5 1 0 65 17 2205
2017 EN-01 46 36 9 10 0 0 0 82 10 11
2017 EN-02 24 43 18 12 3 1 0 68 14 146
2017 EN-03 22 44 21 8 3 2 0 68 11 359
2017 EN-04 19 42 19 13 7 1 0 61 20 924
2017 EN-05 21 45 16 12 5 1 0 67 17 578
2017 EN-06 32 39 16 8 5 0 0 71 13 151
2014 EN 18 42 20 13 6 1 0 60 20 2239
2014 EN-02 21 27 27 17 6 1 0 49 24 105
2014 EN-03 18 41 20 13 7 1 0 60 20 378
2014 EN-04 16 41 23 13 6 1 0 58 19 971
2014 EN-05 20 44 17 11 8 1 0 64 19 575
2014 EN-06 20 47 12 16 5 0 0 67 21 167
2011 EN 17 40 19 16 7 1 0 58 23 2596
2011 EN-01 14 48 5 14 5 14 0 72 22 20
2011 EN-02 18 38 20 17 7 1 0 56 24 169
2011 EN-03 17 39 21 14 8 2 0 57 22 498
2011 EN-04 16 43 19 14 6 2 0 60 21 1057
2011 EN-05 15 40 18 19 7 1 0 55 27 632
2011 EN-06 23 36 13 21 7 0 0 59 27 187

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 26 40 19 5 1 1 24 35 2066
2018 EN-02 4 24 35 27 6 1 3 34 30 154
2018 EN-03 12 23 41 18 4 0 2 23 35 327
2018 EN-04 9 26 38 20 5 1 1 25 36 861
2018 EN-05 9 28 43 17 3 0 0 20 37 540
2017 EN 9 25 39 18 6 1 1 25 35 2201
2017 EN-01 0 20 36 18 26 0 0 45 20 11
2017 EN-02 5 26 33 23 10 1 2 34 32 146
2017 EN-03 8 22 39 21 8 0 1 30 30 357
2017 EN-04 10 25 38 19 5 1 2 25 35 921
2017 EN-05 9 29 42 14 5 0 1 20 38 579
2017 EN-06 14 23 38 16 9 0 1 25 37 151
2014 EN 12 28 41 13 4 0 1 18 40 2235
2014 EN-02 14 26 36 16 6 0 1 22 41 105
2014 EN-03 11 29 38 17 4 0 0 22 40 379
2014 EN-04 11 28 42 13 5 0 1 18 40 966
2014 EN-05 12 29 43 11 4 0 1 15 42 575
2014 EN-06 13 27 44 12 4 0 1 17 39 167
2011 EN 11 29 37 16 5 1 2 21 41 2595
2011 EN-01 13 28 30 5 20 5 0 25 43 20
2011 EN-02 12 26 38 12 10 1 1 22 39 169
2011 EN-03 9 29 38 16 4 2 2 22 39 496
2011 EN-04 9 29 37 19 5 0 2 24 38 1056
2011 EN-05 15 30 38 13 3 0 1 16 46 633
2011 EN-06 10 33 34 14 7 0 1 21 44 188
2008 EN 13 30 38 14 3 0 1 18 44 1973
2008 EN-02 6 29 46 11 4 1 2 16 36 121
2008 EN-03 13 28 36 16 4 1 2 21 42 349
2008 EN-04 13 30 38 13 4 1 1 18 43 814
2008 EN-05 14 32 38 14 2 0 0 15 46 502
2008 EN-06 11 37 35 16 1 0 1 17 48 134

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 8 18 29 31 12 1 2 44 26 2059
2018 EN-02 4 9 19 45 18 1 3 66 14 154
2018 EN-03 9 18 26 30 14 1 2 45 28 326
2018 EN-04 9 18 28 29 13 2 2 43 27 858
2018 EN-05 7 20 32 31 7 1 1 40 28 537
2017 EN 8 17 29 27 14 2 2 43 27 2198
2017 EN-01 0 0 20 26 54 0 0 80 0 11
2017 EN-02 6 11 25 26 23 5 5 54 18 145
2017 EN-03 8 16 26 27 18 3 2 47 25 356
2017 EN-04 8 17 29 28 13 2 2 43 26 920
2017 EN-05 8 20 32 27 10 1 2 38 29 579
2017 EN-06 11 15 29 28 15 1 1 44 27 151
2014 EN 12 23 32 22 9 1 2 31 35 2239
2014 EN-02 14 19 21 25 16 2 3 43 35 105
2014 EN-03 12 22 32 21 9 2 1 31 35 379
2014 EN-04 11 22 33 21 9 2 2 31 35 969
2014 EN-05 13 25 33 22 7 0 1 29 38 576
2014 EN-06 8 22 39 22 8 0 1 31 30 167
2011 EN 10 20 30 24 12 1 2 38 32 2596
2011 EN-01 8 24 18 20 25 5 0 47 34 20
2011 EN-02 10 19 23 26 18 2 2 46 31 168
2011 EN-03 10 18 29 23 15 3 3 40 30 497
2011 EN-04 9 19 29 26 13 1 3 40 29 1059
2011 EN-05 13 23 31 24 7 0 1 32 36 631
2011 EN-06 8 26 38 18 9 0 2 27 34 188
2008 EN 14 24 29 21 8 2 2 30 40 1974
2008 EN-02 6 21 31 25 10 3 4 37 29 121
2008 EN-03 14 21 29 21 9 4 2 32 37 350
2008 EN-04 14 23 29 21 10 2 2 32 38 813
2008 EN-05 15 28 30 19 5 1 1 25 44 500
2008 EN-06 17 34 24 17 5 1 1 23 52 136

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 22 32 28 12 4 1 1 16 55 2061
2018 EN-02 15 25 37 14 5 3 2 19 42 154
2018 EN-03 18 31 29 15 5 1 1 20 50 326
2018 EN-04 21 32 28 13 4 1 2 17 54 860
2018 EN-05 25 34 27 10 3 0 0 13 60 538
2017 EN 24 30 27 12 4 1 1 16 56 2207
2017 EN-01 11 27 18 35 9 0 0 44 38 11
2017 EN-02 11 29 33 10 9 4 4 21 44 146
2017 EN-03 15 31 28 17 6 2 2 24 47 360
2017 EN-04 26 30 28 11 4 1 1 15 57 923
2017 EN-05 29 32 25 10 3 1 1 13 61 580
2017 EN-06 34 28 28 5 4 0 0 10 63 151
2014 EN 34 31 23 8 3 1 1 11 66 2238
2014 EN-02 26 36 20 10 5 3 1 15 64 105
2014 EN-03 30 27 27 10 3 1 1 14 58 379
2014 EN-04 33 31 23 8 3 1 1 11 65 969
2014 EN-05 38 32 19 6 4 0 1 10 71 575
2014 EN-06 39 35 17 7 2 0 1 9 74 167
2011 EN 26 29 26 11 5 1 2 16 57 2596
2011 EN-01 33 9 28 5 15 10 0 22 47 20
2011 EN-02 20 29 26 10 10 2 2 21 51 169
2011 EN-03 23 27 28 14 4 2 2 19 52 497
2011 EN-04 24 29 27 12 5 1 2 17 55 1058
2011 EN-05 31 31 25 10 3 0 1 12 62 632
2011 EN-06 32 34 20 6 7 0 0 14 66 187
2008 EN 28 29 26 11 4 1 1 16 58 1975
2008 EN-02 17 28 34 13 5 2 2 18 46 121
2008 EN-03 24 30 26 13 5 2 1 18 55 349
2008 EN-04 25 29 27 11 5 1 2 17 55 814
2008 EN-05 37 26 24 10 2 0 0 12 63 501
2008 EN-06 34 36 19 8 1 0 1 10 71 136

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 19 36 26 8 1 1 35 29 2056
2018 EN-02 2 9 25 41 21 0 1 63 12 154
2018 EN-03 7 13 38 28 12 2 1 41 20 323
2018 EN-04 8 19 36 28 8 1 1 36 28 856
2018 EN-05 13 23 38 21 5 1 0 25 36 539
2017 EN 8 18 38 24 10 1 1 35 27 2193
2017 EN-01 0 9 0 55 36 0 0 91 9 11
2017 EN-02 2 5 34 32 21 2 3 56 8 145
2017 EN-03 7 15 34 29 14 0 1 44 22 357
2017 EN-04 8 15 40 26 10 1 1 36 23 916
2017 EN-05 10 25 40 19 5 1 1 24 35 578
2017 EN-06 13 30 35 17 4 0 1 21 43 150
2014 EN 9 21 39 24 6 0 1 31 30 2236
2014 EN-02 3 12 29 47 9 1 0 56 15 105
2014 EN-03 6 18 36 31 8 0 0 40 24 379
2014 EN-04 8 19 41 25 6 0 1 31 28 969
2014 EN-05 13 24 37 18 6 0 1 24 38 573
2014 EN-06 14 27 42 14 3 0 0 17 41 167
2011 EN 11 21 34 24 8 1 1 32 33 2597
2011 EN-01 9 14 21 27 19 10 0 51 26 20
2011 EN-02 8 13 31 28 17 1 2 46 22 169
2011 EN-03 6 17 33 30 11 1 2 42 24 496
2011 EN-04 9 20 36 26 7 0 2 34 29 1059
2011 EN-05 17 26 35 17 4 0 1 21 44 632
2011 EN-06 17 30 32 16 5 0 0 21 46 188
2008 EN 11 24 35 22 7 1 1 29 35 1974
2008 EN-02 3 12 32 34 14 2 3 51 16 121
2008 EN-03 10 16 35 28 9 1 2 38 27 349
2008 EN-04 10 25 33 21 9 1 1 30 36 813
2008 EN-05 14 26 40 18 3 0 0 21 40 501
2008 EN-06 16 35 38 11 0 0 0 11 51 136

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 26 31 18 6 1 2 25 43 2062
2018 EN-02 7 13 29 31 12 3 4 46 22 154
2018 EN-03 13 22 29 24 9 1 2 34 36 325
2018 EN-04 15 25 31 17 7 2 3 25 42 862
2018 EN-05 19 32 32 12 3 1 1 16 52 539
2017 EN 15 25 32 17 8 1 2 26 41 2205
2017 EN-01 0 0 38 18 45 0 0 62 0 11
2017 EN-02 6 16 23 27 18 4 6 49 25 146
2017 EN-03 13 23 30 18 12 1 2 32 37 358
2017 EN-04 15 23 33 19 7 1 2 27 39 924
2017 EN-05 18 29 36 12 4 0 0 16 48 579
2017 EN-06 18 33 28 11 7 0 2 18 53 151
2014 EN 20 30 30 13 4 0 2 18 52 2238
2014 EN-02 11 31 22 23 8 3 3 32 45 105
2014 EN-03 18 28 29 17 5 1 2 22 48 378
2014 EN-04 19 30 31 13 5 0 2 18 50 969
2014 EN-05 25 31 30 11 2 0 1 13 56 576
2014 EN-06 21 37 32 6 4 0 1 10 58 167
2011 EN 19 27 30 14 6 1 2 21 48 2601
2011 EN-01 0 25 37 13 15 10 0 31 28 20
2011 EN-02 9 21 32 19 14 3 2 35 32 169
2011 EN-03 14 26 30 16 8 1 4 26 43 498
2011 EN-04 18 26 32 15 6 1 2 21 46 1059
2011 EN-05 26 33 26 12 2 0 1 14 59 634
2011 EN-06 28 26 31 10 3 0 1 14 55 188
2008 EN 22 27 27 15 6 1 2 22 50 1976
2008 EN-02 10 18 37 21 10 1 4 32 29 121
2008 EN-03 23 22 26 18 7 2 2 26 47 350
2008 EN-04 21 27 26 16 7 2 3 23 50 815
2008 EN-05 24 32 30 10 3 0 1 13 57 502
2008 EN-06 28 30 23 15 1 0 2 16 60 135

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 18 30 28 11 2 2 40 28 2049
2018 EN-02 5 12 24 34 18 3 4 56 18 153
2018 EN-03 10 16 28 28 13 3 2 44 27 324
2018 EN-04 9 20 28 26 12 2 3 40 30 857
2018 EN-05 11 18 37 27 6 1 1 34 29 534
2017 EN 8 16 30 27 13 2 3 43 25 2204
2017 EN-01 0 9 0 0 71 11 9 88 12 11
2017 EN-02 3 11 21 25 23 10 7 58 16 146
2017 EN-03 7 12 27 29 18 3 4 50 21 359
2017 EN-04 10 16 30 29 10 2 3 41 27 923
2017 EN-05 7 19 36 25 10 1 2 36 27 579
2017 EN-06 8 17 31 29 11 0 3 42 26 150
2014 EN 7 16 30 29 12 2 4 44 24 2237
2014 EN-02 3 14 26 30 17 6 4 53 19 105
2014 EN-03 6 15 29 28 17 3 4 48 21 378
2014 EN-04 9 15 30 29 12 1 5 43 25 969
2014 EN-05 7 17 30 31 10 2 2 44 25 575
2014 EN-06 5 15 36 31 11 0 2 43 20 167
2011 EN 7 17 27 27 15 2 4 46 26 2596
2011 EN-01 8 23 16 10 34 10 0 49 34 20
2011 EN-02 4 15 27 22 24 4 5 50 21 169
2011 EN-03 6 15 23 28 20 3 5 52 23 497
2011 EN-04 7 16 26 29 15 2 6 47 24 1058
2011 EN-05 10 21 29 26 11 0 3 38 32 632
2011 EN-06 4 15 36 33 12 0 0 45 19 187
2008 EN 10 20 30 24 11 2 4 37 32 1977
2008 EN-02 6 15 19 33 17 7 3 56 23 121
2008 EN-03 12 15 28 25 14 2 5 42 29 349
2008 EN-04 10 21 29 22 11 3 4 36 33 816
2008 EN-05 10 24 34 22 7 1 2 30 35 501
2008 EN-06 10 19 33 30 6 0 2 36 30 136

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 20 29 33 11 4 1 1 16 51 2063
2018 EN-02 11 20 33 22 10 3 2 33 33 154
2018 EN-03 16 26 34 14 6 3 2 20 44 327
2018 EN-04 21 29 31 12 5 1 1 17 51 861
2018 EN-05 25 31 34 7 2 0 0 9 57 538
2017 EN 22 28 32 10 5 1 2 16 51 2202
2017 EN-01 0 9 47 18 26 0 0 44 9 11
2017 EN-02 8 25 30 16 14 3 3 32 35 146
2017 EN-03 14 23 35 15 9 2 2 25 38 356
2017 EN-04 23 28 31 11 5 1 1 16 53 923
2017 EN-05 27 29 33 7 3 1 2 10 57 579
2017 EN-06 27 39 27 4 3 0 0 8 66 151
2014 EN 26 31 28 9 3 1 1 12 59 2240
2014 EN-02 19 23 30 16 4 7 1 22 46 105
2014 EN-03 20 29 32 13 3 2 2 16 51 379
2014 EN-04 27 30 28 9 4 1 2 13 58 971
2014 EN-05 29 36 26 7 2 0 1 9 65 575
2014 EN-06 30 35 26 5 2 0 1 8 66 167

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 43 33 10 9 5 1 0 76 14 2051
2018 EN-02 46 35 8 10 2 1 0 81 12 151
2018 EN-03 45 35 7 7 6 1 0 80 13 326
2018 EN-04 39 31 12 10 7 1 0 71 17 855
2018 EN-05 43 36 8 8 4 0 0 80 12 537
2017 EN 44 35 8 7 5 1 0 79 12 2204
2017 EN-01 64 27 9 0 0 0 0 91 0 11
2017 EN-02 48 27 17 5 3 1 0 75 8 146
2017 EN-03 45 33 7 7 7 0 0 79 14 360
2017 EN-04 39 37 8 9 6 1 0 77 15 923
2017 EN-05 46 36 8 5 4 1 0 83 9 578
2017 EN-06 61 30 3 5 3 0 0 90 7 150
2014 EN 44 35 9 7 4 1 0 79 12 2240
2014 EN-02 42 34 12 9 2 1 1 77 11 105
2014 EN-03 37 38 9 9 5 1 0 76 15 379
2014 EN-04 41 33 11 8 6 1 0 75 14 970
2014 EN-05 49 37 6 5 3 1 0 86 8 576
2014 EN-06 55 36 4 3 2 0 0 91 5 167

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 49 38 6 5 3 0 0 86 8 2050
2018 EN-02 63 28 5 2 2 0 0 91 4 152
2018 EN-03 49 38 6 4 2 0 0 87 6 324
2018 EN-04 47 37 7 5 4 0 0 84 9 854
2018 EN-05 46 42 5 5 2 0 0 88 7 538
2017 EN 47 38 8 5 2 0 0 85 8 2206
2017 EN-01 82 18 0 0 0 0 0 100 0 11
2017 EN-02 54 40 4 3 0 0 0 94 3 146
2017 EN-03 51 32 7 7 3 0 0 83 10 360
2017 EN-04 44 38 9 6 3 0 0 82 8 922
2017 EN-05 46 40 6 5 3 0 0 87 7 580
2017 EN-06 54 37 7 2 0 0 0 91 2 151
2014 EN 44 41 8 4 2 0 0 86 6 2240
2014 EN-02 45 41 7 5 0 2 0 88 6 105
2014 EN-03 45 40 8 4 2 0 0 85 6 379
2014 EN-04 40 42 10 5 2 0 0 83 7 971
2014 EN-05 48 41 6 4 1 0 0 89 5 575
2014 EN-06 50 41 5 3 1 0 0 91 4 167

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 41 42 11 3 2 1 0 83 5 2055
2018 EN-02 46 38 13 2 1 0 0 84 3 151
2018 EN-03 42 41 10 2 4 1 0 83 6 325
2018 EN-04 38 42 14 3 2 1 0 81 5 859
2018 EN-05 42 44 9 4 1 0 0 86 5 538

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 40 39 12 4 2 4 0 82 6 2059
2018 EN-02 55 29 6 4 0 4 1 89 4 153
2018 EN-03 41 42 8 3 1 4 0 87 5 324
2018 EN-04 35 39 15 4 2 5 0 78 7 857
2018 EN-05 39 40 13 3 2 2 1 81 5 541
2017 EN 34 42 13 4 2 5 0 80 6 2202
2017 EN-01 64 18 9 0 9 0 0 82 9 11
2017 EN-02 32 43 10 5 1 7 1 82 7 146
2017 EN-03 36 40 12 4 2 5 1 81 6 359
2017 EN-04 32 41 15 5 2 5 0 77 8 922
2017 EN-05 36 43 13 3 2 4 1 82 5 577
2017 EN-06 40 47 9 2 1 2 0 89 3 151
2014 EN 38 38 13 3 2 5 0 81 5 2239
2014 EN-02 38 35 16 2 2 7 0 78 4 105
2014 EN-03 38 37 11 5 1 7 0 82 7 379
2014 EN-04 37 37 15 4 2 5 0 78 6 969
2014 EN-05 40 39 12 2 2 3 1 83 4 576
2014 EN-06 43 43 9 2 1 2 1 88 3 167

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 40 41 11 4 2 1 0 83 6 2056
2018 EN-02 56 32 6 3 1 2 0 90 4 154
2018 EN-03 40 43 9 5 1 1 0 84 6 324
2018 EN-04 36 41 14 4 3 1 0 79 7 856
2018 EN-05 37 46 10 4 2 1 0 84 6 538
2017 EN 35 45 11 5 2 2 0 82 7 2208
2017 EN-01 64 36 0 0 0 0 0 100 0 11
2017 EN-02 44 38 9 6 1 3 0 84 6 145
2017 EN-03 39 42 10 5 2 2 0 83 7 360
2017 EN-04 31 47 13 5 2 2 0 80 7 925
2017 EN-05 34 46 12 4 2 1 0 82 6 580
2017 EN-06 47 40 7 5 1 0 0 87 6 151
2014 EN 39 40 12 5 2 3 0 81 7 2240
2014 EN-02 48 37 6 3 3 4 0 88 6 105
2014 EN-03 40 37 13 5 3 3 0 79 8 379
2014 EN-04 35 40 15 5 1 3 0 78 7 970
2014 EN-05 39 42 10 4 2 2 1 84 6 576
2014 EN-06 46 41 6 5 1 1 0 88 6 167
2011 EN 32 43 14 4 3 3 0 78 7 2590
2011 EN-01 56 24 10 0 0 10 0 89 0 20
2011 EN-02 39 39 12 4 1 5 0 83 5 168
2011 EN-03 32 44 14 5 2 3 0 79 7 495
2011 EN-04 31 43 15 6 4 3 0 75 10 1052
2011 EN-05 30 44 16 4 3 3 0 77 7 633
2011 EN-06 40 43 11 2 1 3 0 86 3 189

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 47 40 7 3 2 0 0 87 5 2057
2018 EN-02 65 28 4 4 0 0 0 93 4 154
2018 EN-03 49 37 8 4 2 0 0 86 6 325
2018 EN-04 45 41 9 3 3 0 0 85 6 854
2018 EN-05 44 46 6 2 2 0 0 90 4 541
2017 EN 45 39 9 4 2 0 0 85 7 2210
2017 EN-01 73 27 0 0 0 0 0 100 0 11
2017 EN-02 51 38 9 1 1 0 0 89 2 146
2017 EN-03 46 38 8 6 3 0 0 84 9 360
2017 EN-04 43 40 9 4 3 1 0 84 7 926
2017 EN-05 45 41 8 5 2 0 0 85 6 580
2017 EN-06 56 29 8 4 2 0 0 86 6 151
2014 EN 45 38 10 4 3 0 0 84 7 2238
2014 EN-02 50 34 10 3 1 1 1 86 4 105
2014 EN-03 45 39 10 3 3 0 0 84 7 378
2014 EN-04 41 40 10 5 2 1 0 82 8 969
2014 EN-05 47 37 9 3 3 0 0 85 6 576
2014 EN-06 56 33 7 3 1 0 0 88 5 167
2011 EN 39 41 11 5 3 0 0 81 9 2596
2011 EN-01 52 33 10 0 0 5 0 90 0 20
2011 EN-02 42 40 11 4 2 1 0 83 6 167
2011 EN-03 38 43 11 4 3 0 0 82 7 498
2011 EN-04 37 42 11 6 4 0 0 79 10 1056
2011 EN-05 40 38 11 6 4 0 0 79 10 633
2011 EN-06 48 37 9 5 1 0 0 85 6 189
2008 EN 30 42 14 8 6 0 0 73 14 1976
2008 EN-02 37 44 10 6 3 1 0 81 8 121
2008 EN-03 31 43 12 7 6 0 0 74 14 350
2008 EN-04 30 41 14 9 5 1 0 71 14 815
2008 EN-05 29 42 14 7 8 0 0 71 15 500
2008 EN-06 34 39 13 9 5 0 0 73 14 136

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 22 36 18 9 6 6 3 64 16 2054
2018 EN-02 29 33 15 4 3 12 5 74 8 152
2018 EN-03 24 31 17 8 8 9 4 64 18 326
2018 EN-04 20 34 19 10 7 6 3 59 19 856
2018 EN-05 22 41 17 9 6 4 2 66 15 538
2017 EN 27 36 15 8 6 5 3 68 15 2207
2017 EN-01 46 26 18 9 0 0 0 72 9 11
2017 EN-02 32 27 16 4 3 9 8 71 9 145
2017 EN-03 28 34 14 9 6 4 5 68 17 360
2017 EN-04 24 35 16 9 7 6 3 65 18 926
2017 EN-05 25 42 15 7 6 3 2 71 14 578
2017 EN-06 40 36 11 6 4 0 2 78 11 151
2014 EN 29 35 14 8 6 5 3 70 15 2241
2014 EN-02 24 34 16 6 2 12 5 71 10 105
2014 EN-03 26 35 13 9 6 6 5 69 16 379
2014 EN-04 28 33 15 9 7 6 3 66 17 971
2014 EN-05 32 37 15 6 5 2 2 72 12 576
2014 EN-06 36 41 9 7 2 2 2 81 10 167

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 27 45 13 9 4 2 1 74 13 2058
2018 EN-02 25 40 17 12 1 5 1 69 13 153
2018 EN-03 25 45 13 10 4 2 1 73 14 326
2018 EN-04 24 47 13 9 5 2 1 72 14 859
2018 EN-05 28 44 14 7 4 1 1 74 12 535
2017 EN 33 42 12 7 3 2 1 77 11 2198
2017 EN-01 55 26 18 0 0 0 0 82 0 11
2017 EN-02 31 37 15 8 2 5 1 73 11 145
2017 EN-03 32 42 11 8 3 3 1 77 11 359
2017 EN-04 29 44 12 8 4 2 0 75 13 920
2017 EN-05 35 42 12 6 3 2 1 79 9 577
2017 EN-06 50 33 9 6 1 1 0 84 7 151
2014 EN 35 41 11 6 3 3 1 79 9 2238
2014 EN-02 26 46 11 9 2 3 3 76 12 104
2014 EN-03 32 44 12 6 3 3 1 79 9 378
2014 EN-04 33 42 12 7 3 3 0 78 10 970
2014 EN-05 40 38 9 6 3 2 1 80 10 576
2014 EN-06 48 38 9 3 1 1 0 87 4 167
2011 EN 33 38 12 8 4 3 1 74 13 2599
2011 EN-01 22 44 5 15 5 9 0 72 22 20
2011 EN-02 25 43 14 8 4 4 2 72 13 169
2011 EN-03 31 39 9 9 5 4 1 75 15 498
2011 EN-04 33 37 14 8 5 3 1 72 14 1059
2011 EN-05 33 39 12 8 4 3 1 75 13 633
2011 EN-06 51 30 10 4 3 2 1 83 7 187
2008 EN 26 35 15 12 7 4 1 65 19 1978
2008 EN-02 23 36 12 15 7 7 1 63 23 120
2008 EN-03 21 36 18 12 7 5 1 61 19 351
2008 EN-04 25 36 15 13 7 4 1 64 20 815
2008 EN-05 27 37 15 10 7 3 0 66 18 502
2008 EN-06 47 28 12 7 6 1 0 75 13 136

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 32 40 17 7 3 1 0 73 10 2059
2018 EN-02 34 43 15 5 0 3 0 79 5 153
2018 EN-03 30 41 16 8 3 1 0 72 11 323
2018 EN-04 29 40 18 7 5 1 0 70 11 861
2018 EN-05 30 42 17 7 3 0 0 73 10 538

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 27 19 12 11 11 1 51 27 2060
2018 EN-02 18 26 20 7 6 18 4 57 18 154
2018 EN-03 20 26 18 15 9 11 1 52 27 324
2018 EN-04 14 26 22 12 13 12 1 47 28 860
2018 EN-05 18 31 18 14 12 7 1 53 28 538
2017 EN 18 27 17 13 12 11 2 52 28 2204
2017 EN-01 64 18 18 0 0 0 0 82 0 11
2017 EN-02 21 23 19 10 7 15 5 55 22 146
2017 EN-03 16 30 15 13 10 13 3 55 28 360
2017 EN-04 16 26 17 13 14 14 1 49 32 924
2017 EN-05 18 27 20 16 11 8 1 50 29 576
2017 EN-06 29 26 17 10 8 7 3 61 20 151
2014 EN 16 25 19 15 12 11 1 48 31 2239
2014 EN-02 15 28 19 11 7 17 2 53 23 105
2014 EN-03 15 22 18 14 13 16 1 45 33 378
2014 EN-04 14 24 20 17 13 10 1 44 33 970
2014 EN-05 18 28 19 14 12 8 1 51 28 576
2014 EN-06 27 26 12 16 7 10 2 61 25 167
2011 EN 14 24 20 13 12 14 2 46 30 2602
2011 EN-01 10 30 32 0 5 23 0 52 6 20
2011 EN-02 14 31 21 13 4 15 3 54 21 169
2011 EN-03 14 24 19 13 12 18 1 46 30 497
2011 EN-04 14 22 20 13 14 15 2 43 32 1061
2011 EN-05 13 25 22 14 12 11 2 44 31 633
2011 EN-06 24 25 19 13 8 10 3 56 23 189

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 11 89 2065
2018 EN-02 8 92 154
2018 EN-03 11 89 324
2018 EN-04 12 88 862
2018 EN-05 11 89 541

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EN 47 230
2018 EN-03 66 35
2018 EN-04 41 107
2018 EN-05 46 61

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EN 60 230
2018 EN-03 62 35
2018 EN-04 64 107
2018 EN-05 52 61

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 EN 9 230
2018 EN-03 0 35
2018 EN-04 6 107
2018 EN-05 21 61

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 EN 4 230

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 EN 7 230
2018 EN-04 7 107

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 EN 44 229
2018 EN-03 46 35
2018 EN-04 40 107
2018 EN-05 51 60

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 EN 39 229
2018 EN-03 48 35
2018 EN-04 41 107
2018 EN-05 28 60

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 EN 45 229
2018 EN-03 39 35
2018 EN-04 48 107
2018 EN-05 44 60

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 EN 43 229
2018 EN-03 38 35
2018 EN-04 44 107
2018 EN-05 43 60

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 EN 34 229
2018 EN-03 32 35
2018 EN-04 33 107
2018 EN-05 35 60

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 EN 54 229
2018 EN-03 50 35
2018 EN-04 54 107
2018 EN-05 51 60

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 EN 35 229
2018 EN-03 41 35
2018 EN-04 33 107
2018 EN-05 37 60

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 EN 3 229

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 EN 14 229
2018 EN-03 15 35
2018 EN-04 16 107
2018 EN-05 14 60

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 EN 46 229
2018 EN-03 57 35
2018 EN-04 46 107
2018 EN-05 33 60

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 EN 27 229
2018 EN-02 0 11
2018 EN-03 38 35
2018 EN-04 18 107
2018 EN-05 46 60

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 EN 7 229
2018 EN-04 7 107

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 EN 54 230
2018 EN-03 64 35
2018 EN-04 48 107
2018 EN-05 66 61

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 EN 30 230
2018 EN-03 32 35
2018 EN-04 23 107
2018 EN-05 42 61

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 EN 13 230
2018 EN-04 8 107
2018 EN-05 27 61

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 EN 18 230
2018 EN-03 25 35
2018 EN-04 16 107
2018 EN-05 17 61

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 EN 13 230
2018 EN-03 14 35
2018 EN-04 10 107
2018 EN-05 19 61

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 EN 9 230
2018 EN-04 5 107
2018 EN-05 15 61

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 EN 11 230
2018 EN-03 24 35
2018 EN-04 8 107
2018 EN-05 10 61

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 EN 13 230
2018 EN-04 14 107
2018 EN-05 13 61

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 EN 26 230
2018 EN-03 27 35
2018 EN-04 31 107
2018 EN-05 17 61

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 EN 11 210
2018 EN-04 13 101
2018 EN-05 9 52

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 EN 24 210
2018 EN-03 26 33
2018 EN-04 20 101
2018 EN-05 23 52

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 EN 8 210
2018 EN-04 10 101

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 EN 8 210
2018 EN-04 9 101

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 EN 9 210
2018 EN-04 8 101
2018 EN-05 13 52

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 EN 8 210
2018 EN-04 5 101
2018 EN-05 12 52

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EN 6 210
2018 EN-03 0 33
2018 EN-04 8 101

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 EN 16 210
2018 EN-03 21 33
2018 EN-04 12 101
2018 EN-05 23 52

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 EN 11 210
2018 EN-03 14 33
2018 EN-04 10 101

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 EN 35 210
2018 EN-03 42 33
2018 EN-04 33 101
2018 EN-05 31 52

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 EN 7 210
2018 EN-04 7 101

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 EN 50 210
2018 EN-03 54 33
2018 EN-04 51 101
2018 EN-05 46 52

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 EN 55 210
2018 EN-03 66 33
2018 EN-04 55 101
2018 EN-05 55 52

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 EN 4 210

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 EN 11 210
2018 EN-04 13 101
2018 EN-05 10 52

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 21 18 6 6 28 5 55 18 2062
2018 EN-02 18 17 14 3 2 35 10 65 9 154
2018 EN-03 16 17 16 7 6 31 7 53 21 327
2018 EN-04 13 19 20 6 7 31 4 49 20 856
2018 EN-05 16 26 19 9 4 22 3 57 17 542
2017 EN 16 21 17 7 5 28 7 56 18 2208
2017 EN-01 35 9 9 9 0 29 9 71 15 11
2017 EN-02 13 14 16 3 3 33 19 56 11 146
2017 EN-03 15 16 16 7 5 34 8 52 20 360
2017 EN-04 14 19 17 7 6 31 7 52 21 925
2017 EN-05 16 27 20 7 4 20 5 58 15 579
2017 EN-06 24 30 11 8 3 20 4 71 14 151
2014 EN 15 22 18 5 5 31 6 57 15 2240
2014 EN-02 19 10 15 7 2 32 15 54 18 105
2014 EN-03 14 18 14 6 5 35 9 56 19 378
2014 EN-04 12 19 20 4 5 33 6 52 15 971
2014 EN-05 15 27 19 4 4 25 5 61 12 576
2014 EN-06 25 28 12 5 2 23 4 73 10 167

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 33 34 16 6 4 7 0 72 11 2064
2018 EN-02 39 36 11 2 2 8 2 83 5 154
2018 EN-03 34 30 15 7 4 10 0 71 12 326
2018 EN-04 28 35 17 5 6 9 0 69 12 858
2018 EN-05 32 36 17 8 3 3 0 71 12 542
2017 EN 31 36 14 6 4 8 1 74 11 2206
2017 EN-01 53 9 18 0 0 20 0 77 0 11
2017 EN-02 29 31 19 3 1 14 2 72 5 146
2017 EN-03 33 33 15 5 4 10 0 73 10 359
2017 EN-04 28 38 13 6 5 9 1 72 13 924
2017 EN-05 32 39 16 7 3 4 0 74 10 579
2017 EN-06 46 32 10 3 3 4 1 83 7 151
2014 EN 26 38 17 5 3 10 1 72 9 2240
2014 EN-02 25 39 14 3 2 15 2 77 6 105
2014 EN-03 24 40 14 6 3 12 0 73 10 378
2014 EN-04 23 36 19 5 3 12 1 68 10 971
2014 EN-05 29 40 15 5 3 7 1 76 8 576
2014 EN-06 39 38 15 2 1 6 0 81 3 167
2011 EN 31 39 15 5 3 7 0 76 8 2600
2011 EN-01 48 29 9 0 0 14 0 89 0 20
2011 EN-02 30 44 10 4 2 10 0 82 6 169
2011 EN-03 31 40 15 3 3 9 0 77 7 497
2011 EN-04 29 39 17 6 3 6 0 73 9 1059
2011 EN-05 30 41 15 5 4 5 1 75 9 633
2011 EN-06 44 36 14 4 0 3 0 82 4 189

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 6 94 2063
2018 EN-02 7 93 154
2018 EN-03 7 93 325
2018 EN-04 6 94 858
2018 EN-05 6 94 542

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EN 37 128
2018 EN-03 31 22
2018 EN-04 45 53
2018 EN-05 27 29

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EN 73 128
2018 EN-03 71 22
2018 EN-04 76 53
2018 EN-05 75 29

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 EN 4 128

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 EN 0 128
2018 EN-02 0 10
2018 EN-03 0 22
2018 EN-04 0 53
2018 EN-05 0 29

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 EN 5 128
2018 EN-02 0 10
2018 EN-05 0 29

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 EN 7 128

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 EN 8 128
2018 EN-02 0 10

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 EN 37 128
2018 EN-03 46 22
2018 EN-04 36 53
2018 EN-05 39 29

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 EN 33 128
2018 EN-03 41 22
2018 EN-04 34 53
2018 EN-05 43 29

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 EN 24 128
2018 EN-03 37 22
2018 EN-04 25 53
2018 EN-05 20 29

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 EN 9 128

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 EN 36 128
2018 EN-03 32 22
2018 EN-04 33 53
2018 EN-05 31 29

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 EN 24 128
2018 EN-04 21 53
2018 EN-05 40 29

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 EN 6 128

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 EN 7 128

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 EN 0 128
2018 EN-02 0 10
2018 EN-03 0 22
2018 EN-04 0 53
2018 EN-05 0 29

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 EN 5 128

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 EN 17 128
2018 EN-04 22 53

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 EN 22 128
2018 EN-02 49 10
2018 EN-03 27 22
2018 EN-04 19 53
2018 EN-05 19 29

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 EN 10 128
2018 EN-02 0 10
2018 EN-04 9 53

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 EN 3 128

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 EN 10 128
2018 EN-04 10 53

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 EN 4 128
2018 EN-04 0 53

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 EN 8 128
2018 EN-02 0 10
2018 EN-04 9 53

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 EN 8 128
2018 EN-02 0 10

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 EN 59 128
2018 EN-02 51 10
2018 EN-03 55 22
2018 EN-04 55 53
2018 EN-05 70 29

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 EN 4 123

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 EN 23 123
2018 EN-03 25 21
2018 EN-04 19 53
2018 EN-05 20 27

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 EN 5 123

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EN 7 123
2018 EN-04 9 53
2018 EN-05 0 27

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 EN 14 123
2018 EN-04 14 53
2018 EN-05 19 27

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 EN 8 123
2018 EN-05 0 27

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 EN 24 123
2018 EN-03 28 21
2018 EN-04 21 53
2018 EN-05 26 27

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 EN 8 123

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 EN 46 123
2018 EN-03 41 21
2018 EN-04 47 53
2018 EN-05 53 27

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 EN 0 123
2018 EN-03 0 21
2018 EN-04 0 53
2018 EN-05 0 27

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 EN 68 123
2018 EN-03 77 21
2018 EN-04 62 53
2018 EN-05 74 27

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 EN 6 123
2018 EN-04 12 53

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 21 19 3 3 33 5 60 10 2062
2018 EN-02 20 14 13 3 2 39 9 65 10 154
2018 EN-03 16 17 20 3 4 34 7 56 11 326
2018 EN-04 14 18 20 4 4 38 4 54 12 857
2018 EN-05 17 27 19 4 2 27 4 64 8 541
2017 EN 16 20 18 3 2 34 6 60 9 2207
2017 EN-01 35 27 9 0 0 20 10 88 0 11
2017 EN-02 14 13 14 2 1 41 15 62 6 146
2017 EN-03 14 18 19 2 3 38 7 57 9 360
2017 EN-04 13 18 19 4 2 38 6 56 10 926
2017 EN-05 18 24 20 3 2 27 6 62 8 578
2017 EN-06 28 26 15 1 1 27 3 76 3 150
2014 EN 15 19 18 2 2 38 6 60 8 2238
2014 EN-02 19 21 12 2 3 33 11 71 9 105
2014 EN-03 12 18 18 2 1 43 6 59 6 377
2014 EN-04 13 16 19 3 3 40 6 54 10 971
2014 EN-05 17 22 19 2 2 32 7 63 6 576
2014 EN-06 24 23 13 3 1 33 3 73 7 167

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 32 34 17 4 3 9 1 73 8 2059
2018 EN-02 41 31 15 1 2 9 2 80 4 153
2018 EN-03 32 35 14 3 4 10 1 76 8 325
2018 EN-04 27 35 19 4 3 11 0 70 8 855
2018 EN-05 33 35 19 5 2 6 0 73 7 541
2017 EN 31 36 14 4 2 11 1 77 7 2208
2017 EN-01 44 37 9 0 0 11 0 90 0 11
2017 EN-02 28 32 15 3 1 17 3 75 5 146
2017 EN-03 33 35 12 4 3 12 1 78 8 360
2017 EN-04 27 37 16 4 2 13 1 74 7 925
2017 EN-05 34 37 15 4 3 7 1 77 7 579
2017 EN-06 48 35 9 2 1 6 1 88 3 151
2014 EN 28 35 15 3 2 15 1 75 6 2236
2014 EN-02 27 38 11 2 4 16 2 80 7 105
2014 EN-03 25 35 17 3 1 18 1 74 5 377
2014 EN-04 25 35 17 4 2 15 1 72 8 970
2014 EN-05 31 35 14 3 2 13 1 78 6 576
2014 EN-06 37 35 13 3 1 11 0 81 4 167
2011 EN 33 40 14 3 2 8 0 80 5 2600
2011 EN-01 47 34 0 0 0 19 0 100 0 20
2011 EN-02 40 36 11 1 1 11 0 86 2 169
2011 EN-03 30 41 13 3 2 10 0 79 6 496
2011 EN-04 32 40 15 3 2 9 0 78 5 1060
2011 EN-05 34 41 12 3 3 7 0 81 6 633
2011 EN-06 41 40 15 0 0 4 0 84 1 189
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 53 29 10 4 3 1 0 82 7 2043
2018 EN-02 66 21 10 2 1 1 0 87 3 152
2018 EN-03 52 29 11 4 4 1 0 81 8 324
2018 EN-04 50 31 10 4 4 1 0 82 8 853
2018 EN-05 52 31 11 3 3 1 0 83 6 532
2017 EN 55 28 9 3 4 2 0 84 7 2208
2017 EN-01 82 18 0 0 0 0 0 100 0 11
2017 EN-02 61 28 7 1 2 0 0 90 3 145
2017 EN-03 56 30 7 1 4 1 1 87 5 360
2017 EN-04 54 27 10 4 3 2 0 82 7 925
2017 EN-05 51 30 8 4 4 2 0 83 9 580
2017 EN-06 62 27 5 3 3 1 1 89 6 151

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 30 41 16 7 3 3 0 74 10 2063
2018 EN-02 38 40 10 5 3 2 1 81 9 153
2018 EN-03 32 40 14 8 4 2 0 73 12 324
2018 EN-04 26 42 18 7 3 4 0 71 10 862
2018 EN-05 30 44 15 6 3 2 0 75 9 539
2017 EN 24 42 18 8 3 4 0 70 12 2208
2017 EN-01 29 44 9 9 9 0 0 73 18 11
2017 EN-02 22 40 19 9 4 6 1 65 14 146
2017 EN-03 27 40 14 7 6 6 0 72 14 360
2017 EN-04 22 41 20 9 4 5 0 66 13 925
2017 EN-05 23 46 18 8 2 2 0 71 10 580
2017 EN-06 36 46 12 4 1 1 0 82 5 150

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 39 18 12 6 2 0 64 18 2068
2018 EN-02 35 43 12 5 3 2 0 79 8 153
2018 EN-03 25 35 18 13 7 3 0 61 20 325
2018 EN-04 21 39 19 12 7 3 0 62 19 861
2018 EN-05 21 42 18 13 4 2 0 65 17 544
2017 EN 19 42 18 12 7 2 0 62 19 2208
2017 EN-01 55 45 0 0 0 0 0 100 0 11
2017 EN-02 24 43 16 8 6 3 0 69 14 146
2017 EN-03 23 38 17 12 8 1 0 62 21 360
2017 EN-04 17 42 20 12 7 2 0 60 20 925
2017 EN-05 18 43 19 13 7 1 0 61 20 580
2017 EN-06 23 44 14 11 7 0 0 67 19 150

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 28 22 13 12 0 1 52 26 2068
2018 EN-02 20 27 19 17 14 1 2 49 32 154
2018 EN-03 20 26 25 15 12 0 2 47 28 326
2018 EN-04 23 30 21 12 13 0 1 54 25 861
2018 EN-05 24 28 22 14 10 0 1 53 25 544
2017 EN 27 28 19 13 13 0 1 55 26 2201
2017 EN-01 36 0 28 9 27 0 0 36 36 11
2017 EN-02 23 21 24 19 13 1 0 44 32 146
2017 EN-03 22 28 21 14 14 0 1 50 28 360
2017 EN-04 27 28 19 13 12 0 1 55 26 920
2017 EN-05 28 29 16 13 12 0 1 59 25 577
2017 EN-06 33 23 16 13 15 0 0 57 27 151

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 13 25 31 19 13 0 1 38 31 2069
2018 EN-02 20 31 31 13 4 0 0 51 18 154
2018 EN-03 14 26 31 18 10 0 1 41 28 325
2018 EN-04 14 25 30 18 12 0 1 39 30 862
2018 EN-05 8 23 33 19 17 0 0 31 37 544
2017 EN 14 27 28 18 11 0 1 42 30 2203
2017 EN-01 44 27 29 0 0 0 0 71 0 11
2017 EN-02 30 31 28 8 2 0 1 62 10 145
2017 EN-03 15 30 30 16 8 0 1 46 24 360
2017 EN-04 14 29 27 19 10 0 1 44 29 923
2017 EN-05 8 25 30 20 16 0 1 33 36 578
2017 EN-06 10 21 26 25 17 1 0 31 43 150

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 16 32 27 15 8 0 1 48 24 2062
2018 EN-02 30 36 19 11 3 0 1 67 14 154
2018 EN-03 19 34 24 14 7 0 2 54 21 324
2018 EN-04 17 32 27 15 8 0 1 50 22 861
2018 EN-05 10 30 31 17 11 0 0 40 28 540
2017 EN 18 33 24 15 8 0 1 52 24 2200
2017 EN-01 44 18 29 0 0 0 10 68 0 11
2017 EN-02 31 37 20 9 2 0 1 69 11 145
2017 EN-03 23 36 21 12 7 0 1 60 19 358
2017 EN-04 19 33 24 15 7 0 1 53 23 921
2017 EN-05 10 33 28 18 10 0 1 43 28 578
2017 EN-06 10 31 23 22 13 1 0 42 35 151

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 14 26 27 18 14 1 1 40 32 2059
2018 EN-02 19 32 31 11 7 0 0 51 18 153
2018 EN-03 20 26 24 14 11 1 3 48 26 325
2018 EN-04 16 25 25 19 14 1 1 41 33 855
2018 EN-05 6 25 30 20 18 0 0 32 38 542
2017 EN 16 27 26 18 12 0 1 43 31 2206
2017 EN-01 35 26 28 11 0 0 0 61 11 11
2017 EN-02 23 27 29 11 7 0 3 51 18 146
2017 EN-03 20 27 27 13 12 0 2 48 25 360
2017 EN-04 16 28 24 19 11 0 1 45 31 925
2017 EN-05 11 25 28 21 13 0 1 37 35 579
2017 EN-06 12 20 28 20 20 0 0 32 40 150

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 34 32 17 8 5 0 3 69 14 2063
2018 EN-02 50 27 11 6 2 0 4 80 9 154
2018 EN-03 40 34 13 5 3 1 5 78 8 325
2018 EN-04 37 31 16 7 4 0 5 71 12 859
2018 EN-05 26 34 20 12 7 0 1 60 19 541
2017 EN 36 31 17 8 4 0 4 70 12 2202
2017 EN-01 72 9 0 11 0 0 9 88 12 11
2017 EN-02 51 24 11 4 1 1 8 82 6 145
2017 EN-03 41 30 14 7 3 1 4 75 10 360
2017 EN-04 38 33 14 7 3 0 4 74 11 920
2017 EN-05 27 32 23 9 5 0 3 61 15 579
2017 EN-06 23 25 30 16 6 0 1 48 22 151

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 32 24 12 9 0 0 55 21 2060
2018 EN-02 39 34 11 11 4 1 0 74 15 153
2018 EN-03 23 33 26 9 9 0 1 56 17 323
2018 EN-04 24 33 22 11 9 0 1 57 21 860
2018 EN-05 19 29 28 14 10 0 0 48 24 541
2017 EN 26 33 24 11 7 0 0 59 18 2201
2017 EN-01 64 36 0 0 0 0 0 100 0 11
2017 EN-02 35 31 19 9 6 0 1 66 15 145
2017 EN-03 28 37 20 10 6 0 0 65 15 358
2017 EN-04 28 30 24 11 7 0 0 58 17 924
2017 EN-05 19 35 26 12 8 0 0 54 20 579
2017 EN-06 21 34 26 15 4 0 1 55 19 149

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 18 39 25 11 6 1 1 57 18 2054
2018 EN-02 28 38 20 6 4 1 3 69 10 154
2018 EN-03 22 37 23 10 7 1 1 59 17 322
2018 EN-04 16 35 27 12 8 1 1 53 20 855
2018 EN-05 14 45 24 12 4 0 0 60 16 541
2017 EN 22 34 26 12 6 0 1 56 18 2203
2017 EN-01 64 27 9 0 0 0 0 91 0 11
2017 EN-02 30 32 24 9 2 0 2 64 11 145
2017 EN-03 23 37 23 10 6 0 1 61 16 358
2017 EN-04 20 35 26 13 6 0 1 55 19 924
2017 EN-05 20 31 30 11 7 0 0 52 18 580
2017 EN-06 23 36 22 13 5 1 0 59 19 149

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 15 34 27 15 7 1 1 50 23 2054
2018 EN-02 26 28 26 12 5 1 3 56 17 153
2018 EN-03 16 35 27 11 7 1 2 53 19 322
2018 EN-04 14 34 26 16 8 1 1 49 24 853
2018 EN-05 12 35 29 17 7 1 0 47 24 542
2017 EN 16 35 26 14 8 0 1 51 23 2200
2017 EN-01 55 18 27 0 0 0 0 73 0 11
2017 EN-02 24 41 18 12 5 0 1 65 17 145
2017 EN-03 19 39 25 9 6 1 1 59 15 359
2017 EN-04 16 35 24 16 8 0 1 52 24 921
2017 EN-05 12 32 30 16 9 0 1 44 25 580
2017 EN-06 16 26 30 14 13 0 1 43 27 149

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 19 37 22 13 7 0 1 57 21 2052
2018 EN-02 20 33 26 10 10 0 2 54 20 153
2018 EN-03 21 32 25 12 9 0 2 53 21 323
2018 EN-04 18 38 21 15 7 1 1 56 23 853
2018 EN-05 20 37 23 14 6 0 0 57 20 539
2017 EN 23 35 21 13 7 0 1 59 20 2204
2017 EN-01 46 36 9 0 0 0 10 90 0 11
2017 EN-02 25 33 18 17 6 0 1 60 22 145
2017 EN-03 22 37 23 10 6 1 1 60 16 359
2017 EN-04 24 34 21 13 7 0 1 59 20 924
2017 EN-05 21 35 22 14 7 0 1 57 21 580
2017 EN-06 26 36 20 11 7 0 1 62 18 149

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 23 34 24 12 6 0 1 57 18 2048
2018 EN-02 25 43 17 11 3 0 1 69 14 154
2018 EN-03 25 36 23 8 7 0 1 62 15 322
2018 EN-04 24 32 23 14 5 1 1 57 20 851
2018 EN-05 19 33 27 14 7 0 0 52 21 539
2017 EN 26 35 22 10 6 0 1 61 16 2198
2017 EN-01 47 45 0 9 0 0 0 91 9 11
2017 EN-02 35 40 16 5 1 1 1 76 7 145
2017 EN-03 29 38 21 7 4 1 1 67 12 358
2017 EN-04 26 35 21 10 6 1 1 62 17 922
2017 EN-05 22 33 24 13 8 0 1 55 20 577
2017 EN-06 24 29 26 13 8 0 0 53 21 149

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 52 26 12 4 4 0 1 80 8 2048
2018 EN-02 52 26 13 3 5 0 1 79 8 154
2018 EN-03 53 26 12 3 4 0 2 81 7 322
2018 EN-04 51 26 13 4 4 0 2 78 9 851
2018 EN-05 53 28 10 5 3 0 1 82 8 538
2017 EN 57 23 11 5 3 0 1 81 8 2207
2017 EN-01 91 9 0 0 0 0 0 100 0 11
2017 EN-02 66 19 10 3 1 0 1 85 5 146
2017 EN-03 60 20 11 6 3 0 1 80 9 360
2017 EN-04 54 25 12 5 4 0 1 80 8 925
2017 EN-05 57 23 11 5 3 0 1 81 8 578
2017 EN-06 62 26 7 1 3 0 0 88 5 151

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 72 16 4 2 2 0 4 91 4 2051
2018 EN-02 71 21 3 2 1 0 3 94 3 154
2018 EN-03 76 13 3 2 2 0 5 93 3 320
2018 EN-04 69 16 5 2 2 1 5 90 5 853
2018 EN-05 73 16 5 2 1 0 3 92 4 541

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 70 13 6 3 4 0 3 87 8 2053
2018 EN-02 77 11 2 2 3 1 3 92 6 154
2018 EN-03 70 14 6 2 4 1 3 87 7 322
2018 EN-04 68 14 7 3 5 0 3 85 8 852
2018 EN-05 73 13 6 2 4 0 2 88 6 542
2017 EN 73 13 4 4 3 1 2 88 7 2201
2017 EN-01 82 9 0 0 0 0 10 100 0 11
2017 EN-02 79 13 3 1 1 0 3 94 3 145
2017 EN-03 73 10 6 4 4 1 2 86 8 358
2017 EN-04 70 15 4 4 3 1 3 89 7 920
2017 EN-05 74 11 4 5 5 0 1 86 9 580
2017 EN-06 81 10 3 1 3 1 1 93 5 151

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 52 30 11 3 2 0 1 83 6 2061
2018 EN-02 63 25 6 5 1 0 1 88 6 154
2018 EN-03 53 26 12 5 2 0 1 80 7 323
2018 EN-04 51 31 12 3 2 0 1 83 5 859
2018 EN-05 51 32 12 3 2 0 0 83 5 542
2017 EN 57 27 9 3 2 0 1 85 5 2205
2017 EN-01 72 18 0 0 0 0 10 100 0 11
2017 EN-02 69 21 7 3 0 0 1 90 3 145
2017 EN-03 54 29 10 4 2 0 1 84 6 360
2017 EN-04 55 28 10 4 2 1 1 84 5 925
2017 EN-05 59 27 9 3 2 0 1 86 5 579
2017 EN-06 60 25 11 1 1 1 1 87 3 149

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 53 24 11 5 6 0 1 78 11 2054
2018 EN-02 70 15 6 5 4 0 1 85 8 153
2018 EN-03 48 27 11 5 6 0 2 77 12 324
2018 EN-04 52 24 11 6 6 0 1 76 12 853
2018 EN-05 53 26 11 5 4 0 1 79 9 540
2017 EN 58 22 9 5 5 1 1 81 10 2206
2017 EN-01 82 9 0 0 0 0 10 100 0 11
2017 EN-02 63 19 12 4 1 1 1 83 5 146
2017 EN-03 56 22 10 5 5 1 1 79 10 360
2017 EN-04 57 22 8 5 5 1 2 81 11 922
2017 EN-05 58 20 8 5 7 0 1 80 12 580
2017 EN-06 63 21 9 3 4 1 1 85 7 151

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 49 18 8 2 1 0 21 85 5 2052
2018 EN-02 59 8 1 1 0 0 32 98 1 154
2018 EN-03 54 11 5 3 0 0 27 90 4 323
2018 EN-04 50 13 7 1 0 0 28 87 3 852
2018 EN-05 43 29 13 4 2 0 9 79 6 540
2017 EN 54 18 5 2 1 0 19 89 5 2200
2017 EN-01 90 0 0 0 0 0 10 100 0 11
2017 EN-02 67 4 1 0 0 1 27 99 0 145
2017 EN-03 58 12 5 1 2 0 23 90 4 360
2017 EN-04 52 15 4 2 1 0 25 90 4 919
2017 EN-05 52 27 7 4 2 0 8 85 7 578
2017 EN-06 44 36 10 5 2 0 4 83 7 151

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 58 24 9 3 2 0 4 86 5 2052
2018 EN-02 71 12 9 2 1 0 3 87 4 154
2018 EN-03 60 23 9 2 2 0 5 87 4 322
2018 EN-04 55 25 10 3 1 0 5 85 4 854
2018 EN-05 59 25 8 3 2 1 2 86 6 539
2017 EN 61 23 8 3 1 1 3 87 4 2201
2017 EN-01 82 18 0 0 0 0 0 100 0 11
2017 EN-02 74 14 4 1 0 1 5 94 2 144
2017 EN-03 66 17 8 4 2 0 3 86 6 359
2017 EN-04 58 25 8 3 1 1 5 87 4 923
2017 EN-05 60 25 8 3 1 0 2 87 5 577
2017 EN-06 65 18 12 1 1 1 1 85 3 151

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 71 16 6 2 3 0 2 89 5 2058
2018 EN-02 56 18 10 7 6 0 3 76 14 154
2018 EN-03 59 23 7 4 3 1 2 85 8 324
2018 EN-04 72 14 5 2 2 1 3 90 4 856
2018 EN-05 76 17 4 1 1 0 0 94 3 541
2017 EN 70 17 6 2 2 0 2 89 5 2206
2017 EN-01 64 9 18 0 0 0 10 81 0 11
2017 EN-02 59 18 7 5 6 1 2 80 12 146
2017 EN-03 60 17 10 4 5 0 2 80 10 359
2017 EN-04 70 18 6 2 1 0 3 91 4 924
2017 EN-05 77 16 4 1 2 0 1 94 3 579
2017 EN-06 85 8 4 2 0 0 1 94 2 151

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 51 30 12 3 1 0 1 83 5 2057
2018 EN-02 52 30 12 3 2 0 1 83 5 154
2018 EN-03 48 32 13 4 2 0 1 81 6 323
2018 EN-04 47 31 13 4 1 1 2 81 6 855
2018 EN-05 53 31 12 3 1 0 0 85 4 542
2017 EN 55 29 10 3 1 0 2 85 4 2200
2017 EN-01 82 9 0 0 0 0 10 100 0 11
2017 EN-02 54 31 10 4 1 0 1 86 5 146
2017 EN-03 52 30 11 3 1 0 3 85 4 358
2017 EN-04 50 32 12 4 1 0 2 83 5 920
2017 EN-05 61 26 9 2 1 0 2 88 3 578
2017 EN-06 67 21 8 1 0 0 2 90 1 151

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 11 33 37 14 4 0 0 45 18 2067
2018 EN-02 14 42 35 7 2 0 0 56 9 154
2018 EN-03 14 36 31 17 3 0 0 49 20 326
2018 EN-04 12 32 39 12 3 0 0 45 16 860
2018 EN-05 8 34 37 16 5 0 0 42 21 542
2017 EN 9 31 40 14 5 0 0 40 19 2210
2017 EN-01 26 45 28 0 0 0 0 72 0 11
2017 EN-02 18 37 38 6 1 0 0 55 7 146
2017 EN-03 10 34 36 15 4 0 0 44 20 360
2017 EN-04 8 34 39 14 4 1 0 43 18 926
2017 EN-05 7 26 45 16 6 0 0 33 22 580
2017 EN-06 6 24 42 20 8 0 1 30 28 151

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 9 18 38 25 10 0 0 35 27 2050
2018 EN-02 7 9 41 31 11 0 1 43 16 154
2018 EN-03 8 20 35 24 12 0 0 36 28 322
2018 EN-04 7 18 39 25 10 0 0 35 25 854
2018 EN-05 12 18 38 24 7 0 0 32 30 538
2017 EN 7 18 40 25 10 0 0 35 25 2200
2017 EN-01 0 0 18 38 44 0 0 82 0 11
2017 EN-02 3 11 34 32 20 0 0 52 14 144
2017 EN-03 6 16 39 28 10 0 0 39 22 360
2017 EN-04 6 17 41 25 11 0 0 36 23 921
2017 EN-05 8 21 43 20 7 0 0 27 30 577
2017 EN-06 11 22 39 21 8 0 0 28 32 151
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 29 28 21 11 9 3 0 30 70 2070
2018 EN-02 27 27 20 11 12 2 1 28 72 154
2018 EN-03 27 23 25 13 10 1 1 28 72 327
2018 EN-04 29 29 19 10 9 3 0 30 70 862
2018 EN-05 29 28 22 10 8 3 0 30 70 544
2017 EN 32 24 18 10 10 5 0 34 66 2208
2017 EN-01 18 0 38 9 27 9 0 19 81 11
2017 EN-02 24 21 24 12 10 8 1 26 74 146
2017 EN-03 30 23 21 13 10 3 0 31 69 360
2017 EN-04 32 25 18 9 11 5 0 34 66 924
2017 EN-05 34 25 17 10 9 4 0 36 64 580
2017 EN-06 35 27 15 10 12 1 1 35 65 151

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EN 15 1400
2018 EN-02 33 108
2018 EN-03 14 230
2018 EN-04 15 578
2018 EN-05 13 367
2017 EN 15 1380
2017 EN-02 26 96
2017 EN-03 11 239
2017 EN-04 14 572
2017 EN-05 14 353
2017 EN-06 17 95

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 34 1400
2018 EN-02 45 108
2018 EN-03 38 230
2018 EN-04 32 578
2018 EN-05 33 367
2017 EN 32 1380
2017 EN-02 44 96
2017 EN-03 31 239
2017 EN-04 30 572
2017 EN-05 34 353
2017 EN-06 32 95

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EN 20 1400
2018 EN-02 28 108
2018 EN-03 19 230
2018 EN-04 19 578
2018 EN-05 21 367
2017 EN 13 1380
2017 EN-02 25 96
2017 EN-03 13 239
2017 EN-04 12 572
2017 EN-05 12 353
2017 EN-06 11 95

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EN 40 1401
2018 EN-02 9 108
2018 EN-03 33 230
2018 EN-04 41 579
2018 EN-05 48 367
2017 EN 45 1380
2017 EN-02 16 96
2017 EN-03 39 239
2017 EN-04 47 572
2017 EN-05 54 353
2017 EN-06 48 95

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EN 6 1400
2018 EN-02 6 108
2018 EN-03 7 230
2018 EN-04 8 578
2018 EN-05 5 367
2017 EN 6 1380
2017 EN-02 6 96
2017 EN-03 8 239
2017 EN-04 7 572
2017 EN-05 4 353
2017 EN-06 3 95

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EN 34 1401
2018 EN-02 28 108
2018 EN-03 39 230
2018 EN-04 29 579
2018 EN-05 40 367

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EN 35 1400
2018 EN-02 43 108
2018 EN-03 42 230
2018 EN-04 33 578
2018 EN-05 30 367
2017 EN 42 1380
2017 EN-02 43 96
2017 EN-03 45 239
2017 EN-04 43 572
2017 EN-05 39 353
2017 EN-06 40 95

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EN 4 33 22 14 6 21 1367
2018 EN-02 4 46 21 7 9 13 105
2018 EN-03 5 33 21 20 5 16 226
2018 EN-04 6 33 21 13 5 22 566
2018 EN-05 3 31 25 13 8 21 356
2017 EN 5 42 21 11 5 16 1365
2017 EN-02 2 44 26 15 3 10 95
2017 EN-03 5 45 21 10 7 12 235
2017 EN-04 6 42 22 10 4 16 565
2017 EN-05 5 38 22 12 6 17 350
2017 EN-06 7 43 13 16 3 18 95

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EN 35 65 1394
2018 EN-02 39 61 108
2018 EN-03 32 68 228
2018 EN-04 35 65 577
2018 EN-05 35 65 365

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 49 16 12 6 5 1 9 73 13 2064
2018 EN-02 41 19 12 4 5 1 17 73 12 154
2018 EN-03 47 19 12 7 3 1 10 74 12 322
2018 EN-04 48 16 12 6 6 1 9 72 14 862
2018 EN-05 51 15 13 7 5 2 8 73 13 543

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 10 23 20 20 20 2 5 35 43 1395
2018 EN-02 17 27 17 14 18 2 5 47 35 107
2018 EN-03 10 21 18 26 18 3 5 33 48 228
2018 EN-04 8 23 21 20 20 1 6 34 43 579
2018 EN-05 11 21 19 20 23 2 5 34 46 366
2017 EN 9 22 17 19 23 2 8 35 47 1385
2017 EN-02 18 32 13 15 17 2 3 53 33 97
2017 EN-03 12 23 17 16 24 1 8 38 43 240
2017 EN-04 8 21 18 19 24 2 8 33 48 574
2017 EN-05 6 20 16 21 25 3 10 30 52 354
2017 EN-06 11 15 14 27 20 2 10 30 53 95

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EN 4 13 17 22 37 2 5 18 63 1397
2018 EN-02 4 17 16 31 27 3 3 22 61 108
2018 EN-03 3 13 18 20 39 2 4 18 64 228
2018 EN-04 4 14 18 21 35 2 5 20 61 579
2018 EN-05 4 10 15 22 41 2 6 16 68 366
2017 EN 2 8 13 19 48 3 7 11 75 1387
2017 EN-02 4 11 14 22 44 2 3 15 69 97
2017 EN-03 4 9 15 18 47 2 6 14 70 240
2017 EN-04 2 7 15 18 46 3 8 10 73 576
2017 EN-05 1 8 9 19 52 4 7 10 80 354
2017 EN-06 2 3 6 27 47 4 10 6 86 95
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