2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - ED

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 45 40 8 5 2 0 0 85 7 329
2018 ED-01 45 44 7 4 0 0 0 89 4 159
2018 ED-02 42 40 10 4 5 0 0 82 9 66
2018 ED-03 45 27 9 13 7 0 0 72 20 44
2018 ED-04 44 51 5 0 0 0 0 95 0 17
2017 ED 51 38 5 4 2 0 0 89 6 399
2017 ED-01 54 37 4 3 2 0 0 91 5 188
2017 ED-02 38 50 5 6 1 0 0 88 7 76
2017 ED-03 55 30 5 4 6 0 0 85 10 57
2017 ED-04 65 25 10 0 0 0 0 90 0 24
2017 ED-05 65 27 0 8 0 0 0 92 8 11
2017 ED-06 65 35 0 0 0 0 0 100 0 12
2014 ED 47 36 9 5 3 0 0 83 8 390
2014 ED-01 48 37 10 1 3 0 0 85 5 209
2014 ED-02 41 36 11 10 2 0 0 77 12 90
2014 ED-03 45 31 7 4 12 0 0 77 16 31
2014 ED-04 54 38 3 4 0 0 0 93 4 24
2011 ED 49 34 8 5 3 0 0 83 8 506
2011 ED-01 54 30 11 3 2 0 0 84 5 262
2011 ED-02 44 35 6 11 4 0 0 80 15 113
2011 ED-03 52 33 7 0 8 0 0 85 8 42
2011 ED-04 43 42 6 6 2 0 0 85 9 36
2011 ED-05 40 39 5 5 11 0 0 78 16 13
2011 ED-06 45 47 8 0 0 0 0 92 0 18
2008 ED 49 37 8 3 3 0 0 87 6 374
2008 ED-01 53 37 7 2 1 0 0 90 3 190
2008 ED-02 38 40 11 4 8 0 0 78 11 79
2008 ED-03 54 32 6 6 2 0 0 85 9 34
2008 ED-04 57 29 15 0 0 0 0 85 0 26
2008 ED-05 67 14 0 12 8 0 0 81 19 14

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 30 39 14 10 7 0 0 69 17 325
2018 ED-01 31 35 13 14 8 0 0 66 21 158
2018 ED-02 24 51 14 4 7 0 0 75 11 64
2018 ED-03 30 36 11 16 7 0 0 66 23 43
2018 ED-04 33 42 17 0 8 0 0 75 8 18
2017 ED 31 39 12 9 9 0 0 70 18 399
2017 ED-01 29 38 10 10 12 0 0 67 23 188
2017 ED-02 28 47 13 4 6 1 0 76 10 76
2017 ED-03 31 37 16 3 14 0 0 68 17 57
2017 ED-04 36 35 13 16 0 0 0 71 16 24
2017 ED-05 65 18 0 17 0 0 0 83 17 11
2017 ED-06 48 37 0 15 0 0 0 85 15 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 61 30 7 2 1 0 0 90 3 328
2018 ED-01 62 31 5 1 1 0 0 93 2 158
2018 ED-02 51 36 10 2 1 0 0 87 3 63
2018 ED-03 59 20 12 8 1 0 0 79 9 45
2018 ED-04 59 32 9 0 0 0 0 91 0 18
2017 ED 64 27 6 2 1 0 0 91 3 395
2017 ED-01 67 25 5 2 1 0 0 92 3 187
2017 ED-02 49 41 8 2 0 0 0 90 2 75
2017 ED-03 66 20 9 2 2 0 0 87 4 56
2017 ED-04 82 13 5 0 0 0 0 95 0 23
2017 ED-05 73 27 0 0 0 0 0 100 0 11
2017 ED-06 95 5 0 0 0 0 0 100 0 12
2014 ED 68 24 4 1 3 0 0 92 4 388
2014 ED-01 67 25 5 1 2 1 0 93 2 208
2014 ED-02 66 22 3 0 8 0 0 89 8 90
2014 ED-03 76 22 0 2 0 0 0 98 2 31
2014 ED-04 85 15 0 0 0 0 0 100 0 23
2011 ED 61 31 5 1 1 0 0 93 2 510
2011 ED-01 63 30 5 1 0 0 0 94 1 265
2011 ED-02 62 30 6 1 1 0 0 92 2 114
2011 ED-03 59 30 11 0 0 0 0 89 0 42
2011 ED-04 60 38 0 0 2 0 0 98 2 36
2011 ED-05 31 52 0 5 11 0 0 84 16 13
2011 ED-06 67 33 0 0 0 0 0 100 0 18

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 54 33 8 3 2 0 0 87 5 329
2018 ED-01 55 34 7 3 1 0 0 89 4 158
2018 ED-02 42 45 7 1 5 0 0 87 6 64
2018 ED-03 58 15 13 10 4 0 0 73 14 45
2018 ED-04 57 35 8 0 0 0 0 92 0 18
2017 ED 53 34 8 3 2 0 0 87 5 396
2017 ED-01 53 32 9 3 2 0 0 86 5 187
2017 ED-02 44 38 11 6 1 0 0 82 7 75
2017 ED-03 57 32 2 3 6 0 0 88 9 57
2017 ED-04 59 36 5 0 0 0 0 95 0 23
2017 ED-05 65 35 0 0 0 0 0 100 0 11
2017 ED-06 85 15 0 0 0 0 0 100 0 12
2014 ED 56 29 7 5 2 0 0 86 7 390
2014 ED-01 57 30 9 2 2 0 1 87 4 209
2014 ED-02 53 31 7 7 2 1 0 84 9 90
2014 ED-03 51 26 2 16 5 0 0 77 21 31
2014 ED-04 66 27 7 0 0 0 0 93 0 24
2011 ED 54 34 6 4 1 0 0 89 5 508
2011 ED-01 57 33 7 3 0 0 0 90 3 263
2011 ED-02 49 36 5 8 2 0 0 85 10 114
2011 ED-03 61 24 7 6 0 2 0 87 6 42
2011 ED-04 56 35 4 2 2 0 0 91 5 36
2011 ED-05 53 30 5 0 11 0 0 84 11 13
2011 ED-06 43 57 0 0 0 0 0 100 0 18
2008 ED 52 39 4 3 3 0 0 90 6 376
2008 ED-01 56 37 2 5 0 0 0 93 5 191
2008 ED-02 41 41 6 4 8 0 0 82 11 80
2008 ED-03 49 39 2 2 8 0 0 88 11 34
2008 ED-04 59 41 0 0 0 0 0 100 0 26
2008 ED-05 74 12 14 0 0 0 0 86 0 14

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 33 35 14 9 7 1 0 69 16 331
2018 ED-01 35 36 13 9 7 0 0 71 16 158
2018 ED-02 27 38 19 4 11 1 0 66 15 65
2018 ED-03 40 25 16 11 6 2 0 67 18 47
2018 ED-04 17 59 5 16 4 0 0 76 20 18
2017 ED 33 36 16 6 7 0 0 70 14 398
2017 ED-01 35 34 15 7 8 0 0 69 15 188
2017 ED-02 17 54 16 4 7 2 0 73 11 75
2017 ED-03 34 22 28 9 7 0 0 56 16 57
2017 ED-04 43 33 13 11 0 0 0 76 11 24
2017 ED-05 67 0 25 8 0 0 0 67 8 11
2017 ED-06 45 43 12 0 0 0 0 88 0 12
2014 ED 24 36 15 11 12 1 0 61 24 391
2014 ED-01 26 35 14 10 12 1 1 63 23 210
2014 ED-02 24 38 18 11 9 1 0 62 20 90
2014 ED-03 16 20 10 23 24 7 0 38 51 31
2014 ED-04 23 44 15 17 0 0 0 67 17 24
2011 ED 27 36 16 13 7 1 0 63 20 506
2011 ED-01 29 34 17 11 8 1 0 64 19 262
2011 ED-02 23 40 12 19 5 1 0 64 24 114
2011 ED-03 21 31 24 13 9 2 0 54 22 42
2011 ED-04 37 41 10 6 6 0 0 78 13 36
2011 ED-05 17 22 34 16 11 0 0 38 27 13
2011 ED-06 36 41 0 18 5 0 0 77 23 18

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 30 39 15 10 5 0 0 69 16 332
2018 ED-01 34 37 14 9 7 0 0 70 16 159
2018 ED-02 23 45 17 9 5 1 0 69 15 65
2018 ED-03 36 28 17 16 3 0 0 64 19 47
2018 ED-04 17 57 12 11 0 4 0 76 11 18
2017 ED 31 40 13 10 6 0 0 71 15 397
2017 ED-01 34 34 14 10 7 0 0 69 18 187
2017 ED-02 18 59 10 10 3 0 0 77 12 75
2017 ED-03 32 30 21 11 6 0 0 62 17 57
2017 ED-04 40 48 5 7 0 0 0 88 7 24
2017 ED-05 67 0 17 17 0 0 0 67 17 11
2017 ED-06 38 50 5 0 0 7 0 94 0 12
2014 ED 23 34 18 13 11 1 0 57 24 391
2014 ED-01 25 33 19 11 11 1 0 59 22 210
2014 ED-02 23 34 22 13 8 0 0 58 21 90
2014 ED-03 16 18 10 26 24 7 0 36 53 31
2014 ED-04 26 44 12 17 0 0 0 70 17 24
2011 ED 25 36 19 15 6 0 0 61 20 509
2011 ED-01 28 34 21 10 7 0 0 62 17 264
2011 ED-02 22 39 16 20 4 0 0 61 23 114
2011 ED-03 18 39 16 25 1 0 0 57 27 42
2011 ED-04 24 50 8 12 6 0 0 74 18 36
2011 ED-05 17 24 26 22 11 0 0 41 33 13
2011 ED-06 36 33 13 14 4 0 0 69 18 18
2008 ED 30 34 17 12 6 1 0 65 18 376
2008 ED-01 36 34 14 12 4 0 0 70 16 192
2008 ED-02 19 36 17 15 11 2 0 56 27 79
2008 ED-03 34 19 25 11 11 0 0 53 22 34
2008 ED-04 39 38 20 3 0 0 0 77 3 26
2008 ED-05 25 53 14 8 0 0 0 78 8 14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 35 24 20 7 9 5 1 63 16 331
2018 ED-01 36 28 15 9 5 6 1 69 15 158
2018 ED-02 31 18 25 6 15 5 0 51 22 65
2018 ED-03 38 17 20 3 14 5 3 59 18 47
2018 ED-04 19 35 41 0 5 0 0 54 5 18
2017 ED 35 25 15 9 10 5 1 63 20 399
2017 ED-01 36 24 16 8 12 3 1 62 21 188
2017 ED-02 24 32 14 13 5 10 1 63 21 76
2017 ED-03 29 21 19 13 12 4 2 53 26 57
2017 ED-04 51 12 20 5 4 8 0 69 10 24
2017 ED-05 65 18 8 8 0 0 0 83 8 11
2017 ED-06 53 35 5 7 0 0 0 88 7 12
2014 ED 27 24 19 15 10 4 1 54 27 391
2014 ED-01 30 23 19 13 11 4 0 55 25 210
2014 ED-02 25 22 22 17 12 2 0 49 29 90
2014 ED-03 14 22 15 37 10 2 0 37 48 31
2014 ED-04 18 46 10 16 4 3 3 68 22 24
2011 ED 29 25 16 13 9 6 1 59 24 508
2011 ED-01 30 25 14 12 11 6 2 60 24 263
2011 ED-02 27 23 17 17 6 9 0 56 25 114
2011 ED-03 24 32 20 10 14 0 0 56 24 42
2011 ED-04 28 27 15 17 11 2 0 56 29 36
2011 ED-05 33 21 8 27 11 0 0 53 38 13
2011 ED-06 36 34 13 4 5 8 0 76 10 18
2008 ED 28 24 18 13 9 6 1 57 24 375
2008 ED-01 35 23 18 12 6 5 1 62 19 190
2008 ED-02 16 21 22 16 14 9 3 42 33 80
2008 ED-03 18 26 14 15 15 12 0 50 34 34
2008 ED-04 41 32 7 17 3 0 0 74 19 26
2008 ED-05 36 24 5 27 8 0 0 60 35 14
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 42 30 11 7 7 1 1 74 14 331
2018 ED-01 40 31 10 10 6 2 2 73 16 157
2018 ED-02 44 31 11 3 9 1 0 76 13 65
2018 ED-03 43 25 14 6 8 2 3 71 14 47
2018 ED-04 28 49 11 5 4 3 0 79 9 18
2017 ED 42 32 10 9 5 2 0 76 14 398
2017 ED-01 42 26 11 11 7 2 0 70 18 188
2017 ED-02 48 31 10 4 4 3 1 82 8 76
2017 ED-03 28 42 9 13 7 1 0 71 20 57
2017 ED-04 41 44 10 0 0 5 0 90 0 23
2017 ED-05 48 27 25 0 0 0 0 75 0 11
2017 ED-06 58 24 13 5 0 0 0 82 5 12
2014 ED 42 25 9 10 11 2 0 69 21 391
2014 ED-01 41 28 9 10 10 2 0 70 20 210
2014 ED-02 56 16 9 5 11 2 1 74 17 90
2014 ED-03 30 13 13 33 9 2 0 44 43 31
2014 ED-04 35 48 4 10 3 0 0 83 13 24
2011 ED 34 32 15 10 6 3 1 68 16 509
2011 ED-01 35 31 14 10 6 4 0 68 17 263
2011 ED-02 40 34 13 6 5 2 1 76 11 114
2011 ED-03 21 31 31 14 1 1 0 53 16 42
2011 ED-04 27 36 21 8 8 0 0 63 17 36
2011 ED-05 25 23 22 19 11 0 0 48 30 13
2011 ED-06 32 53 8 0 4 4 0 88 4 19
2008 ED 34 31 12 10 9 3 0 68 19 377
2008 ED-01 36 31 13 10 7 3 0 69 17 192
2008 ED-02 29 40 8 4 14 5 0 72 20 80
2008 ED-03 41 15 19 17 7 2 0 57 24 34
2008 ED-04 33 38 5 15 8 0 0 71 23 26
2008 ED-05 45 28 5 14 8 0 0 73 22 14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 38 35 11 9 7 0 0 73 17 328
2018 ED-01 38 36 11 10 5 0 0 74 16 157
2018 ED-02 41 33 10 7 9 0 0 74 16 64
2018 ED-03 37 28 18 6 11 0 0 65 18 45
2018 ED-04 19 58 9 7 6 0 0 77 14 18
2017 ED 41 32 9 10 8 0 1 73 18 399
2017 ED-01 41 32 6 12 9 0 1 73 22 188
2017 ED-02 41 40 9 6 3 1 0 82 9 76
2017 ED-03 30 26 14 14 16 0 0 56 30 57
2017 ED-04 50 27 23 0 0 0 0 77 0 24
2017 ED-05 48 35 17 0 0 0 0 83 0 11
2017 ED-06 55 27 5 0 13 0 0 82 13 12
2014 ED 41 29 7 10 13 0 0 70 23 391
2014 ED-01 38 33 7 10 11 1 0 72 21 210
2014 ED-02 56 21 3 9 11 0 0 78 20 90
2014 ED-03 27 20 8 21 24 0 0 47 45 31
2014 ED-04 36 40 9 8 6 0 0 76 15 24
2011 ED 31 39 13 10 5 1 1 71 15 509
2011 ED-01 34 37 13 8 6 1 0 72 14 265
2011 ED-02 35 38 12 10 3 1 1 74 13 113
2011 ED-03 16 38 27 16 1 1 0 55 18 42
2011 ED-04 21 49 11 6 11 2 0 71 17 35
2011 ED-05 33 19 5 43 0 0 0 52 43 13
2011 ED-06 26 56 8 3 4 4 0 85 7 19
2008 ED 32 30 14 15 9 1 0 62 24 377
2008 ED-01 36 24 16 17 6 1 0 60 23 192
2008 ED-02 24 46 7 9 11 3 0 71 21 80
2008 ED-03 28 31 12 21 6 2 0 60 28 34
2008 ED-04 42 15 14 20 9 0 0 57 29 26
2008 ED-05 45 22 11 7 15 0 0 67 22 14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 43 25 12 11 9 0 0 68 21 331
2018 ED-01 42 25 9 17 8 0 0 67 25 157
2018 ED-02 42 27 15 6 11 0 0 68 17 65
2018 ED-03 50 17 6 12 14 2 0 68 26 47
2018 ED-04 31 39 21 0 8 0 0 70 8 18
2017 ED 46 29 7 8 9 0 0 76 17 397
2017 ED-01 48 23 9 9 11 0 1 71 20 187
2017 ED-02 47 34 7 3 7 1 0 83 11 75
2017 ED-03 39 34 4 12 12 0 0 72 23 57
2017 ED-04 53 35 8 4 0 0 0 88 4 24
2017 ED-05 48 18 8 17 8 0 0 67 25 11
2017 ED-06 35 47 5 13 0 0 0 82 13 12
2014 ED 42 24 10 8 15 0 1 67 23 390
2014 ED-01 41 28 7 10 13 1 0 70 23 209
2014 ED-02 53 23 9 5 11 0 0 75 16 90
2014 ED-03 29 9 8 16 38 0 0 38 54 31
2014 ED-04 46 10 28 3 4 0 9 61 8 24

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 25 27 17 13 7 10 0 59 22 332
2018 ED-01 26 23 16 13 7 14 1 58 24 158
2018 ED-02 25 30 15 15 10 5 0 58 26 66
2018 ED-03 17 26 19 16 8 14 0 51 28 46
2018 ED-04 7 63 11 4 7 7 0 76 12 18
2017 ED 25 34 13 10 7 10 1 66 19 399
2017 ED-01 25 29 14 11 9 12 0 62 23 188
2017 ED-02 12 51 13 9 4 10 0 70 15 76
2017 ED-03 29 29 18 12 4 7 2 64 17 57
2017 ED-04 41 31 11 7 0 10 0 80 8 24
2017 ED-05 48 35 8 0 0 8 0 91 0 11
2017 ED-06 38 35 7 15 5 0 0 73 21 12
2014 ED 17 26 25 10 11 11 0 49 24 391
2014 ED-01 21 28 18 9 12 12 0 56 24 210
2014 ED-02 15 22 38 8 12 4 0 39 21 90
2014 ED-03 11 11 20 28 12 18 0 27 49 31
2014 ED-04 14 47 25 7 0 7 0 66 7 24
2011 ED 22 29 20 11 8 10 1 57 21 511
2011 ED-01 26 27 18 9 9 11 0 60 20 265
2011 ED-02 17 29 24 12 8 10 0 51 22 114
2011 ED-03 11 33 32 12 7 6 0 47 20 42
2011 ED-04 15 47 10 14 4 11 0 69 20 36
2011 ED-05 22 14 32 16 11 5 0 38 29 13
2011 ED-06 34 31 15 7 4 5 5 71 12 19

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 21 28 21 14 10 4 1 52 26 332
2018 ED-01 23 27 18 16 9 5 1 54 27 159
2018 ED-02 17 31 27 12 13 0 0 48 25 66
2018 ED-03 18 22 22 21 10 8 0 43 33 45
2018 ED-04 7 51 19 5 11 7 0 63 17 18
2017 ED 20 31 19 17 7 4 0 54 26 397
2017 ED-01 19 29 17 22 8 5 0 51 32 186
2017 ED-02 10 43 21 18 5 3 0 55 24 76
2017 ED-03 26 28 22 15 9 0 0 54 24 57
2017 ED-04 34 26 31 4 0 5 0 63 4 24
2017 ED-05 38 28 17 8 8 0 0 67 17 11
2017 ED-06 28 37 15 10 10 0 0 65 21 12
2014 ED 15 26 23 16 16 4 0 43 33 391
2014 ED-01 17 29 21 14 16 2 0 47 31 210
2014 ED-02 15 21 27 12 20 3 0 38 34 90
2014 ED-03 11 16 13 34 19 7 0 29 57 31
2014 ED-04 14 41 25 18 0 3 0 56 18 24
2011 ED 20 29 21 16 11 3 0 50 28 511
2011 ED-01 22 26 22 16 11 3 0 50 27 265
2011 ED-02 18 30 23 12 12 5 0 50 26 114
2011 ED-03 16 26 26 22 10 0 0 42 32 42
2011 ED-04 20 38 21 15 4 2 0 59 19 36
2011 ED-05 0 40 5 44 11 0 0 40 55 13
2011 ED-06 31 45 8 7 4 5 0 80 12 19
2008 ED 21 32 19 14 10 4 0 55 25 377
2008 ED-01 26 32 17 11 9 5 0 60 22 192
2008 ED-02 17 30 20 20 11 3 0 48 32 80
2008 ED-03 9 36 29 11 15 0 0 46 26 34
2008 ED-04 23 51 9 9 3 6 0 79 12 26
2008 ED-05 23 37 17 15 8 0 0 60 23 14

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 15 23 24 21 9 7 1 41 33 333
2018 ED-01 15 24 22 19 9 9 1 44 32 159
2018 ED-02 13 22 27 24 10 5 0 36 36 66
2018 ED-03 15 17 27 23 11 7 0 34 36 46
2018 ED-04 7 40 26 9 11 7 0 51 21 18
2017 ED 15 26 19 21 10 9 0 45 34 398
2017 ED-01 15 22 15 22 14 12 0 42 41 187
2017 ED-02 6 29 28 22 6 9 0 39 31 76
2017 ED-03 13 35 13 27 7 6 0 50 36 57
2017 ED-04 28 24 32 11 0 5 0 55 12 24
2017 ED-05 38 28 8 17 8 0 0 67 25 11
2017 ED-06 18 47 7 23 5 0 0 65 28 12
2014 ED 10 24 21 20 20 6 0 36 42 391
2014 ED-01 13 25 21 16 19 6 0 41 37 210
2014 ED-02 6 21 27 20 23 4 0 28 44 90
2014 ED-03 6 14 11 27 33 9 0 22 66 31
2014 ED-04 10 42 7 25 6 10 0 57 34 24
2011 ED 9 27 23 22 11 7 0 39 36 511
2011 ED-01 11 25 21 21 12 8 1 40 37 265
2011 ED-02 5 26 28 22 10 8 0 34 35 114
2011 ED-03 4 28 30 29 4 5 0 34 35 42
2011 ED-04 9 40 19 19 7 6 0 52 28 36
2011 ED-05 8 22 34 19 11 5 0 32 32 13
2011 ED-06 21 32 31 7 9 0 0 52 17 19
2008 ED 11 29 22 23 8 7 0 43 33 376
2008 ED-01 13 32 22 21 5 8 0 48 28 191
2008 ED-02 7 22 22 26 15 9 0 31 45 80
2008 ED-03 2 32 20 29 13 4 0 35 43 34
2008 ED-04 11 48 10 21 3 6 0 63 26 26
2008 ED-05 23 25 25 14 8 5 0 51 22 14

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 15 31 16 20 15 4 0 47 36 333
2018 ED-01 15 35 11 17 16 5 0 53 35 159
2018 ED-02 10 25 22 26 14 3 0 36 41 66
2018 ED-03 13 26 22 17 17 4 0 41 35 46
2018 ED-04 3 36 28 23 11 0 0 38 34 18
2017 ED 15 31 19 19 11 4 0 48 31 397
2017 ED-01 14 28 22 16 14 5 0 45 32 187
2017 ED-02 6 39 21 23 8 3 0 46 32 75
2017 ED-03 18 33 12 29 5 3 0 53 35 57
2017 ED-04 30 25 22 14 9 0 0 55 22 24
2017 ED-05 18 65 0 8 8 0 0 83 17 11
2017 ED-06 8 40 0 27 18 7 0 51 49 12
2014 ED 12 25 17 24 18 4 0 39 44 391
2014 ED-01 12 28 18 20 17 5 0 42 40 210
2014 ED-02 13 21 17 25 23 1 0 35 48 90
2014 ED-03 8 26 14 28 17 7 0 36 48 31
2014 ED-04 19 17 17 34 6 7 0 39 43 24
2011 ED 11 35 18 22 10 4 0 48 33 510
2011 ED-01 13 37 16 19 11 4 0 52 31 265
2011 ED-02 9 37 22 20 10 3 0 48 30 114
2011 ED-03 6 21 24 43 5 1 0 27 49 42
2011 ED-04 17 37 12 19 9 6 0 58 30 36
2011 ED-05 17 33 29 11 11 0 0 49 22 13
2011 ED-06 12 40 20 19 10 0 0 52 28 18
2008 ED 13 34 13 19 18 3 0 48 38 377
2008 ED-01 17 33 13 21 14 2 0 51 36 192
2008 ED-02 8 33 13 15 25 5 2 44 43 80
2008 ED-03 7 32 8 18 32 3 0 40 51 34
2008 ED-04 8 42 9 30 5 6 0 53 38 26
2008 ED-05 12 60 5 23 0 0 0 72 23 14
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 21 37 14 18 10 0 0 58 28 330
2018 ED-01 23 32 15 18 11 0 0 56 29 158
2018 ED-02 15 46 13 17 8 0 0 62 26 66
2018 ED-03 18 39 11 23 8 0 0 58 31 45
2018 ED-04 19 57 4 12 8 0 0 76 20 18
2017 ED 24 39 16 12 8 0 0 64 20 398
2017 ED-01 25 32 17 12 12 1 1 58 25 187
2017 ED-02 16 57 13 10 3 0 0 73 14 76
2017 ED-03 26 35 20 9 10 0 0 61 19 57
2017 ED-04 36 44 7 13 0 0 0 80 13 24
2017 ED-05 27 38 27 8 0 0 0 65 8 11
2017 ED-06 32 37 15 10 5 0 0 69 15 12
2014 ED 24 33 17 13 13 0 0 57 26 389
2014 ED-01 26 33 12 16 12 0 0 60 29 209
2014 ED-02 24 33 26 6 11 0 0 57 17 89
2014 ED-03 16 19 12 24 29 0 0 36 53 31
2014 ED-04 31 39 15 11 4 0 0 70 15 24
2011 ED 22 38 17 14 9 1 0 60 23 511
2011 ED-01 20 35 18 16 10 1 0 56 26 265
2011 ED-02 28 39 13 13 7 0 0 67 20 114
2011 ED-03 11 55 27 4 3 0 0 66 7 42
2011 ED-04 19 43 14 20 4 0 0 63 24 36
2011 ED-05 22 14 15 38 11 0 0 36 49 13
2011 ED-06 45 32 9 4 9 0 0 78 13 19

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 35 41 11 11 2 0 0 76 13 330
2018 ED-01 44 36 8 11 1 1 0 80 12 159
2018 ED-02 31 43 13 10 3 0 0 75 13 66
2018 ED-03 22 42 19 8 8 0 0 64 16 44
2018 ED-04 24 29 17 30 0 0 0 53 30 18
2017 ED 38 37 9 12 4 0 0 76 15 399
2017 ED-01 43 36 7 12 2 0 0 79 14 188
2017 ED-02 33 42 12 12 1 0 0 75 14 76
2017 ED-03 25 37 9 18 10 0 0 62 29 57
2017 ED-04 51 28 12 10 0 0 0 78 10 24
2017 ED-05 73 27 0 0 0 0 0 100 0 11
2017 ED-06 39 30 15 10 5 0 0 69 15 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 8 22 15 21 16 13 4 36 45 331
2018 ED-01 8 22 13 21 17 16 2 37 47 157
2018 ED-02 4 18 15 24 21 10 7 26 55 65
2018 ED-03 12 17 18 16 16 14 6 37 40 47
2018 ED-04 0 26 22 45 7 0 0 26 52 18
2017 ED 9 20 15 22 18 14 2 34 47 399
2017 ED-01 9 20 13 18 20 18 2 36 48 188
2017 ED-02 10 15 22 29 12 13 0 29 46 76
2017 ED-03 7 8 19 25 26 12 2 18 60 57
2017 ED-04 11 46 15 22 0 6 0 61 23 24
2017 ED-05 18 45 10 8 0 10 8 78 10 11
2017 ED-06 0 28 10 44 18 0 0 28 62 12
2014 ED 10 16 16 20 21 15 1 31 50 391
2014 ED-01 8 14 17 18 27 15 1 26 54 210
2014 ED-02 14 17 17 16 12 23 1 41 37 90
2014 ED-03 5 11 8 43 27 0 5 17 74 31
2014 ED-04 8 39 19 27 3 3 0 49 32 24

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 34 33 13 12 7 0 0 67 20 331
2018 ED-01 34 36 11 10 8 0 0 70 18 157
2018 ED-02 36 25 18 10 9 0 1 62 20 65
2018 ED-03 30 33 12 19 6 0 0 63 25 47
2018 ED-04 19 58 14 5 4 0 0 77 9 18
2017 ED 36 34 13 8 9 0 0 70 17 399
2017 ED-01 38 30 10 8 13 0 0 69 21 188
2017 ED-02 34 41 15 6 4 0 0 76 9 76
2017 ED-03 25 32 14 17 12 0 0 57 29 57
2017 ED-04 41 41 18 0 0 0 0 82 0 24
2017 ED-05 38 27 27 8 0 0 0 65 8 11
2017 ED-06 62 28 10 0 0 0 0 90 0 12
2014 ED 35 28 14 11 12 0 0 63 23 390
2014 ED-01 35 32 10 13 10 0 0 67 23 209
2014 ED-02 37 29 18 6 9 1 1 66 15 90
2014 ED-03 27 18 8 25 23 0 0 45 48 31
2014 ED-04 35 38 3 14 10 0 0 73 24 24
2011 ED 26 35 17 13 8 1 1 62 22 511
2011 ED-01 24 36 17 12 8 1 1 62 21 265
2011 ED-02 32 34 12 16 5 0 0 67 22 114
2011 ED-03 20 30 27 10 13 0 0 50 23 42
2011 ED-04 18 37 25 16 4 0 0 55 20 36
2011 ED-05 16 26 14 14 30 0 0 42 44 13
2011 ED-06 38 37 11 0 9 4 0 79 10 19
2008 ED 28 30 15 14 10 1 2 60 25 377
2008 ED-01 32 28 14 14 8 1 3 63 23 192
2008 ED-02 22 29 22 14 11 2 0 52 26 80
2008 ED-03 27 35 6 11 14 2 4 66 27 34
2008 ED-04 30 34 11 14 11 0 0 64 25 26
2008 ED-05 37 16 19 19 8 0 0 53 27 14

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 18 22 19 22 4 6 9 48 30 50
2018 ED-02 4 27 31 9 4 13 13 42 17 16
2018 ED-03 27 7 12 31 7 7 7 40 45 15
2017 ED 17 40 22 14 2 1 4 60 17 60
2017 ED-02 9 43 26 12 0 4 7 57 14 22
2017 ED-03 20 30 26 17 0 0 7 54 18 16
2017 ED-04 26 46 16 12 0 0 0 72 12 13
2014 ED 12 36 14 16 4 2 15 58 25 55
2014 ED-02 16 36 15 10 0 0 23 68 13 21
2014 ED-03 7 22 18 20 15 0 19 35 43 12
2014 ED-04 16 52 15 17 0 0 0 68 17 15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 26 39 11 14 7 0 2 67 22 331
2018 ED-01 26 39 12 12 9 0 3 67 21 159
2018 ED-02 32 41 8 15 3 0 1 74 18 66
2018 ED-03 29 31 16 17 7 0 0 60 24 45
2018 ED-04 33 23 18 25 0 0 0 56 25 18
2017 ED 27 34 14 14 9 0 1 63 24 398
2017 ED-01 25 33 14 19 6 0 2 59 26 188
2017 ED-02 31 37 13 13 6 0 0 68 19 75
2017 ED-03 27 38 8 11 16 0 0 65 27 57
2017 ED-04 39 38 10 4 10 0 0 76 13 24
2017 ED-05 55 20 17 0 8 0 0 75 8 11
2017 ED-06 17 35 25 0 15 0 8 56 17 12
2014 ED 25 33 9 16 16 0 0 59 32 389
2014 ED-01 23 36 10 16 16 0 0 59 32 208
2014 ED-02 28 31 7 18 16 0 0 59 34 90
2014 ED-03 12 33 15 19 21 0 0 45 40 31
2014 ED-04 37 43 10 6 3 0 0 80 10 24
2011 ED 27 34 14 16 6 0 2 63 23 510
2011 ED-01 29 33 15 15 7 1 0 63 22 264
2011 ED-02 28 36 10 18 6 0 2 65 25 114
2011 ED-03 26 40 11 13 1 0 7 72 16 42
2011 ED-04 19 41 14 17 7 0 2 61 25 36
2011 ED-05 16 45 19 19 0 0 0 62 19 13
2011 ED-06 41 29 17 13 0 0 0 70 13 19
2008 ED 29 42 11 11 6 0 1 72 17 377
2008 ED-01 31 38 13 14 4 0 1 69 18 192
2008 ED-02 31 49 11 6 2 0 1 81 8 80
2008 ED-03 28 44 9 8 11 0 0 73 19 34
2008 ED-04 28 51 0 7 11 0 2 81 19 26
2008 ED-05 23 46 0 10 13 8 0 75 25 14

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 63 27 5 3 1 0 0 90 5 327
2018 ED-01 67 25 4 3 1 0 0 93 4 158
2018 ED-02 53 38 6 3 0 0 0 91 3 66
2018 ED-03 52 23 8 9 7 0 0 76 16 45
2018 ED-04 67 28 5 0 0 0 0 95 0 16
2017 ED 60 30 5 3 1 0 0 91 4 399
2017 ED-01 66 26 5 2 1 0 0 92 3 188
2017 ED-02 42 48 6 4 0 0 0 90 4 76
2017 ED-03 60 26 5 3 6 0 0 86 9 57
2017 ED-04 74 22 4 0 0 0 0 96 0 24
2017 ED-05 83 17 0 0 0 0 0 100 0 11
2017 ED-06 83 17 0 0 0 0 0 100 0 12
2014 ED 61 29 5 2 3 0 0 91 4 390
2014 ED-01 66 26 5 2 0 0 0 92 3 209
2014 ED-02 48 39 5 2 7 0 0 86 9 90
2014 ED-03 71 16 9 2 2 0 0 87 4 31
2014 ED-04 71 22 7 0 0 0 0 93 0 24
2011 ED 58 30 7 3 2 0 0 88 5 509
2011 ED-01 61 28 7 2 2 0 0 89 5 264
2011 ED-02 51 34 7 6 2 0 0 85 8 114
2011 ED-03 56 31 11 1 0 0 0 87 1 42
2011 ED-04 57 38 0 2 2 0 0 95 5 35
2011 ED-05 53 36 0 0 11 0 0 89 11 13
2011 ED-06 72 28 0 0 0 0 0 100 0 19
2008 ED 54 36 5 4 1 0 0 90 5 377
2008 ED-01 55 35 4 5 1 0 0 90 5 192
2008 ED-02 44 42 9 5 0 0 0 86 5 80
2008 ED-03 58 30 4 2 6 0 0 87 9 34
2008 ED-04 63 37 0 0 0 0 0 100 0 26
2008 ED-05 63 31 0 7 0 0 0 93 7 14

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 67 24 3 4 1 0 0 92 5 330
2018 ED-01 70 23 2 4 1 0 0 94 4 158
2018 ED-02 63 25 5 4 2 0 0 88 6 66
2018 ED-03 58 31 0 6 5 0 0 89 11 45
2018 ED-04 54 28 18 0 0 0 0 82 0 18
2017 ED 68 23 4 4 1 0 0 91 5 399
2017 ED-01 72 21 3 3 1 0 0 93 4 188
2017 ED-02 51 39 3 7 0 0 0 90 7 76
2017 ED-03 72 14 7 0 7 0 0 86 7 57
2017 ED-04 78 22 0 0 0 0 0 100 0 24
2017 ED-05 92 0 0 8 0 0 0 92 8 11
2017 ED-06 83 10 0 7 0 0 0 93 7 12
2014 ED 68 23 4 2 2 0 0 91 5 390
2014 ED-01 74 18 6 3 0 0 0 92 3 209
2014 ED-02 53 35 2 2 7 0 0 88 9 90
2014 ED-03 71 23 2 2 2 0 0 94 4 31
2014 ED-04 87 9 4 0 0 0 0 96 0 24
2011 ED 61 30 4 3 1 0 0 91 5 510
2011 ED-01 65 29 5 1 1 0 0 94 2 264
2011 ED-02 53 33 4 8 1 0 0 86 9 114
2011 ED-03 61 27 1 7 4 0 0 87 11 42
2011 ED-04 74 21 0 2 2 0 0 95 5 36
2011 ED-05 51 27 11 0 11 0 0 78 11 13
2011 ED-06 59 41 0 0 0 0 0 100 0 19
2008 ED 62 31 2 4 2 0 0 93 5 376
2008 ED-01 66 27 2 4 1 0 0 94 4 192
2008 ED-02 49 38 4 6 3 0 0 88 9 80
2008 ED-03 65 26 0 2 7 0 0 91 9 33
2008 ED-04 64 36 0 0 0 0 0 100 0 26
2008 ED-05 60 25 0 7 8 0 0 86 14 14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 16 32 19 14 15 4 0 51 30 332
2018 ED-01 18 24 20 16 16 5 0 44 34 159
2018 ED-02 14 36 22 11 13 3 2 53 25 65
2018 ED-03 13 50 10 9 15 3 0 65 25 47
2018 ED-04 12 27 24 19 18 0 0 39 37 18
2017 ED 19 35 15 17 12 3 1 55 29 399
2017 ED-01 18 35 15 15 13 3 0 55 29 188
2017 ED-02 14 36 16 21 8 3 1 52 31 76
2017 ED-03 21 29 8 21 18 3 0 51 40 57
2017 ED-04 39 22 14 21 3 0 0 61 25 24
2017 ED-05 38 27 10 8 17 0 0 65 25 11
2017 ED-06 10 55 20 10 5 0 0 65 15 12
2014 ED 15 32 15 15 18 5 1 49 35 391
2014 ED-01 17 29 17 13 21 3 1 47 35 210
2014 ED-02 13 37 13 16 11 9 1 55 30 90
2014 ED-03 5 29 12 22 29 3 0 35 53 31
2014 ED-04 22 34 7 23 11 3 0 58 35 24
2011 ED 21 32 18 16 11 2 0 54 28 510
2011 ED-01 25 27 20 13 11 3 0 54 25 264
2011 ED-02 21 30 17 18 13 1 0 52 31 114
2011 ED-03 7 45 20 21 5 1 0 54 27 42
2011 ED-04 11 38 10 27 12 3 0 50 40 36
2011 ED-05 11 48 16 14 11 0 0 59 25 13
2011 ED-06 33 54 0 6 7 0 0 87 13 19
2008 ED 20 34 15 17 11 2 1 56 29 376
2008 ED-01 24 28 16 18 10 3 1 54 29 191
2008 ED-02 18 41 13 13 14 0 1 59 28 80
2008 ED-03 21 33 10 26 9 0 0 54 35 34
2008 ED-04 22 40 8 15 14 0 0 62 29 26
2008 ED-05 22 37 0 22 13 5 0 63 37 14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 13 24 16 19 19 4 5 41 41 332
2018 ED-01 15 20 14 19 20 4 8 39 45 158
2018 ED-02 5 31 23 21 13 3 4 39 37 66
2018 ED-03 19 19 9 20 26 3 4 41 50 47
2018 ED-04 14 20 19 29 19 0 0 34 47 18
2017 ED 12 23 14 20 21 3 8 39 46 398
2017 ED-01 11 22 14 17 23 5 9 38 46 188
2017 ED-02 9 26 13 22 19 4 7 39 46 75
2017 ED-03 12 22 8 20 33 5 1 36 56 57
2017 ED-04 23 26 18 25 3 0 5 51 29 24
2017 ED-05 38 28 0 17 17 0 0 67 33 11
2017 ED-06 10 30 5 22 8 0 25 53 40 12
2014 ED 13 18 15 21 22 5 7 35 48 391
2014 ED-01 12 15 16 16 26 3 12 32 49 210
2014 ED-02 12 26 11 28 13 9 2 42 46 90
2014 ED-03 3 17 21 23 36 0 0 20 59 31
2014 ED-04 32 7 11 30 14 4 3 42 47 24
2011 ED 11 17 17 21 23 4 7 32 50 510
2011 ED-01 11 16 17 20 21 5 9 32 48 264
2011 ED-02 9 18 14 24 26 5 4 29 55 114
2011 ED-03 12 13 17 19 36 0 4 26 56 42
2011 ED-04 9 29 22 16 17 3 4 41 36 36
2011 ED-05 5 0 21 22 27 8 17 7 65 13
2011 ED-06 26 36 8 11 11 0 8 67 24 19
2008 ED 11 25 11 20 25 3 6 39 48 376
2008 ED-01 10 27 12 21 19 2 9 41 46 191
2008 ED-02 12 26 7 24 25 4 2 41 52 80
2008 ED-03 12 14 15 10 42 0 6 28 56 34
2008 ED-04 15 18 17 15 33 0 2 34 49 26
2008 ED-05 12 39 12 0 38 0 0 51 38 14

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 26 40 12 10 10 1 1 67 20 329
2018 ED-01 17 44 14 10 12 1 2 63 22 158
2018 ED-02 35 35 14 9 8 0 0 70 17 64
2018 ED-03 37 32 9 18 4 0 0 69 22 45
2018 ED-04 44 47 8 0 0 0 0 92 0 18
2017 ED 29 42 10 11 7 1 0 72 19 395
2017 ED-01 25 42 12 10 11 1 0 68 21 186
2017 ED-02 30 46 7 11 4 3 0 78 15 75
2017 ED-03 34 39 6 15 6 0 0 73 21 57
2017 ED-04 49 47 0 3 0 0 0 97 3 23
2017 ED-05 35 38 18 8 0 0 0 73 8 11
2017 ED-06 47 20 10 15 8 0 0 67 23 12
2014 ED 22 41 9 14 13 0 0 64 28 390
2014 ED-01 20 36 11 18 15 0 0 56 33 209
2014 ED-02 26 50 6 7 10 0 0 77 17 90
2014 ED-03 22 35 5 18 21 0 0 56 39 31
2014 ED-04 23 46 12 20 0 0 0 69 20 24
2011 ED 28 41 10 12 8 0 0 70 20 510
2011 ED-01 25 40 11 14 9 0 0 65 23 265
2011 ED-02 29 47 8 12 5 0 0 76 16 114
2011 ED-03 37 29 18 12 4 0 0 66 16 42
2011 ED-04 35 44 8 6 6 0 0 79 13 36
2011 ED-05 25 44 0 15 16 0 0 68 32 13
2011 ED-06 38 49 13 0 0 0 0 87 0 18

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 31 35 16 9 8 0 0 67 17 325
2018 ED-01 25 32 20 11 11 0 0 58 22 158
2018 ED-02 37 36 16 9 2 0 0 73 11 62
2018 ED-03 40 39 7 8 7 0 0 78 15 45
2018 ED-04 47 40 13 0 0 0 0 87 0 18
2017 ED 35 37 11 8 8 0 1 72 17 395
2017 ED-01 31 35 14 8 11 0 1 67 19 187
2017 ED-02 36 41 10 7 5 0 2 78 11 74
2017 ED-03 41 28 13 10 9 0 0 69 19 57
2017 ED-04 44 42 3 7 3 0 0 86 10 23
2017 ED-05 45 28 18 0 8 0 0 73 8 11
2017 ED-06 50 27 0 15 8 0 0 77 23 12
2014 ED 32 30 14 10 13 1 1 63 23 390
2014 ED-01 26 33 15 12 13 0 1 59 25 209
2014 ED-02 39 31 14 7 9 0 0 70 16 90
2014 ED-03 27 22 8 11 26 7 0 52 39 31
2014 ED-04 46 26 21 7 0 0 0 72 7 24

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 31 34 18 10 8 0 0 64 18 329
2018 ED-01 32 28 21 10 9 0 0 60 19 159
2018 ED-02 33 45 12 6 4 0 0 78 10 63
2018 ED-03 31 38 18 7 7 0 0 69 14 45
2018 ED-04 17 49 16 7 11 0 0 66 18 18
2017 ED 30 40 8 13 8 0 1 71 21 395
2017 ED-01 28 42 8 12 9 0 0 70 21 187
2017 ED-02 30 44 6 13 5 1 2 76 18 75
2017 ED-03 31 30 7 23 7 0 2 63 30 57
2017 ED-04 31 47 3 7 12 0 0 78 18 23
2017 ED-05 55 18 10 8 8 0 0 73 17 11
2017 ED-06 37 40 0 13 10 0 0 77 23 12
2014 ED 30 36 12 8 13 1 0 66 21 390
2014 ED-01 31 33 15 8 13 0 0 64 21 209
2014 ED-02 32 42 9 6 12 0 0 74 17 90
2014 ED-03 19 25 12 25 12 7 0 47 40 31
2014 ED-04 33 36 21 6 4 0 0 69 10 24
2011 ED 31 43 12 9 4 0 1 75 13 508
2011 ED-01 31 41 15 8 4 0 0 73 12 263
2011 ED-02 31 45 10 12 1 0 1 77 13 113
2011 ED-03 29 47 8 12 4 0 0 76 16 42
2011 ED-04 25 55 12 4 4 0 0 80 9 36
2011 ED-05 25 51 8 5 11 0 0 75 16 13
2011 ED-06 39 51 0 6 4 0 0 91 9 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 16 41 21 10 8 3 0 59 19 334
2018 ED-01 11 39 27 10 9 3 1 51 20 159
2018 ED-02 21 42 18 10 7 3 0 65 17 66
2018 ED-03 16 44 18 8 11 4 0 62 19 47
2018 ED-04 14 53 10 19 4 0 0 68 22 18
2017 ED 20 36 21 13 8 3 1 58 21 398
2017 ED-01 17 37 18 13 10 3 1 56 25 187
2017 ED-02 16 34 26 14 6 2 1 52 21 76
2017 ED-03 18 37 18 16 8 2 0 56 25 57
2017 ED-04 40 27 25 8 0 0 0 67 8 24
2017 ED-05 38 28 17 17 0 0 0 67 17 11
2017 ED-06 28 47 25 0 0 0 0 75 0 12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 40 37 10 8 4 0 1 78 12 330
2018 ED-01 37 34 16 7 5 0 2 72 11 158
2018 ED-02 46 35 4 13 2 0 0 81 15 66
2018 ED-03 50 35 5 3 6 0 0 86 9 45
2018 ED-04 51 33 11 5 0 0 0 84 5 18
2017 ED 44 31 9 9 6 0 1 77 15 397
2017 ED-01 41 31 10 11 6 1 1 72 18 188
2017 ED-02 50 33 12 3 1 1 0 84 4 76
2017 ED-03 37 38 3 13 6 0 2 77 20 56
2017 ED-04 73 7 7 0 13 0 0 80 13 23
2017 ED-05 63 28 0 8 0 0 0 92 8 11
2017 ED-06 37 53 0 0 10 0 0 90 10 12
2014 ED 40 27 11 10 11 0 1 68 21 389
2014 ED-01 35 36 8 9 11 0 1 71 21 208
2014 ED-02 55 17 10 12 5 1 1 74 16 90
2014 ED-03 27 21 8 10 34 0 0 47 45 31
2014 ED-04 41 6 31 16 3 0 4 49 19 24
2011 ED 36 32 13 11 6 1 1 70 17 508
2011 ED-01 37 30 13 11 6 2 2 70 17 263
2011 ED-02 44 30 12 9 3 1 1 76 12 114
2011 ED-03 30 37 11 13 9 0 0 67 22 42
2011 ED-04 16 46 12 16 10 0 0 62 26 36
2011 ED-05 16 30 21 14 19 0 0 47 33 13
2011 ED-06 55 35 0 6 4 0 0 90 10 18

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 44 30 15 9 2 0 0 74 11 332
2018 ED-01 48 28 14 6 3 0 1 77 9 159
2018 ED-02 42 30 17 10 1 0 0 72 11 65
2018 ED-03 32 35 18 14 0 0 0 68 14 47
2018 ED-04 40 37 10 13 0 0 0 77 13 17
2017 ED 40 29 15 9 7 0 0 69 16 399
2017 ED-01 44 28 16 5 7 0 0 71 13 188
2017 ED-02 44 33 11 10 2 0 0 76 12 76
2017 ED-03 31 29 20 13 5 2 0 62 18 57
2017 ED-04 37 28 22 3 10 0 0 65 13 24
2017 ED-05 67 25 0 8 0 0 0 92 8 11
2017 ED-06 25 15 0 30 30 0 0 40 60 12
2014 ED 37 28 15 9 11 0 0 65 21 389
2014 ED-01 38 31 12 10 9 0 0 69 19 208
2014 ED-02 42 22 22 1 13 0 0 64 14 90
2014 ED-03 27 28 11 28 7 0 0 55 34 31
2014 ED-04 36 28 13 10 13 0 0 65 23 24
2011 ED 37 31 17 9 7 0 0 67 16 511
2011 ED-01 40 32 16 5 7 0 0 72 12 265
2011 ED-02 38 31 19 9 2 0 0 70 11 114
2011 ED-03 29 33 17 18 4 0 0 61 22 42
2011 ED-04 19 25 15 22 19 0 0 45 41 36
2011 ED-05 23 27 25 8 17 0 0 50 25 13
2011 ED-06 46 14 12 4 24 0 0 60 28 19
2008 ED 35 29 18 11 6 0 1 65 17 377
2008 ED-01 44 29 14 9 3 0 1 74 12 192
2008 ED-02 25 36 25 10 4 0 0 60 15 80
2008 ED-03 38 20 14 15 12 0 0 59 27 34
2008 ED-04 7 20 29 26 18 0 0 27 44 26
2008 ED-05 46 28 14 5 0 8 0 80 6 14

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 ED 21 54 25 332
2018 ED-01 14 60 26 159
2018 ED-02 26 44 30 66
2018 ED-03 34 46 20 46
2018 ED-04 25 55 19 17
2017 ED 19 52 29 399
2017 ED-01 15 56 29 188
2017 ED-02 21 52 27 76
2017 ED-03 29 42 28 57
2017 ED-04 16 53 31 24
2017 ED-05 8 75 17 11
2017 ED-06 13 58 29 12
2014 ED 20 52 28 391
2014 ED-01 18 51 31 210
2014 ED-02 16 55 29 90
2014 ED-03 35 42 23 31
2014 ED-04 42 42 16 24
2011 ED 19 49 32 511
2011 ED-01 15 51 34 265
2011 ED-02 17 50 33 114
2011 ED-03 20 46 34 42
2011 ED-04 32 51 17 36
2011 ED-05 45 44 11 13
2011 ED-06 33 39 28 19

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 ED 40 16 19 15 4 6 65
2018 ED-01 37 21 13 18 3 8 23
2018 ED-02 22 23 37 18 0 0 15
2018 ED-03 50 16 19 3 0 11 15
2017 ED 27 17 28 12 10 5 75
2017 ED-01 23 7 47 13 3 7 27
2017 ED-02 20 22 21 23 7 7 16
2017 ED-03 32 24 27 10 0 7 17
2014 ED 28 13 35 8 9999 16 79
2014 ED-01 41 9 16 10 9999 23 39
2014 ED-02 9 14 60 14 9999 4 15
2014 ED-03 7 12 69 0 9999 13 11
2011 ED 28 14 42 5 9999 10 96
2011 ED-01 29 10 42 2 9999 17 44
2011 ED-02 22 11 54 9 9999 3 20
2011 ED-04 10 40 42 7 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 56 34 6 2 2 0 0 90 4 329
2018 ED-01 57 36 3 3 2 0 0 93 4 158
2018 ED-02 48 41 8 2 0 0 0 90 2 64
2018 ED-03 48 30 11 6 5 0 0 78 11 45
2018 ED-04 73 23 4 0 0 0 0 96 0 18
2017 ED 46 40 6 6 2 0 0 86 8 398
2017 ED-01 47 37 7 7 1 0 0 84 8 187
2017 ED-02 49 40 4 5 1 1 0 89 7 76
2017 ED-03 44 41 4 7 4 0 0 85 11 57
2017 ED-04 45 52 3 0 0 0 0 97 0 24
2017 ED-05 73 27 0 0 0 0 0 100 0 11
2017 ED-06 19 51 20 10 0 0 0 70 10 12
2014 ED 44 39 6 5 5 1 0 84 10 389
2014 ED-01 46 37 6 4 5 2 0 85 9 209
2014 ED-02 39 43 5 4 9 1 0 82 13 90
2014 ED-03 53 37 7 3 0 0 0 90 3 31
2014 ED-04 53 37 6 4 0 0 0 90 4 24
2011 ED 42 41 9 4 3 1 1 84 7 510
2011 ED-01 41 39 13 4 3 1 1 80 7 265
2011 ED-02 44 45 5 4 1 1 0 90 5 113
2011 ED-03 55 30 3 8 4 0 0 85 12 42
2011 ED-04 32 53 0 11 4 0 0 85 15 36
2011 ED-05 30 59 0 0 11 0 0 89 11 13
2011 ED-06 36 51 13 0 0 0 0 87 0 19
2008 ED 53 32 8 5 1 1 0 86 6 376
2008 ED-01 59 29 4 6 1 2 0 89 7 191
2008 ED-02 41 37 14 5 2 0 0 79 7 80
2008 ED-03 57 22 12 4 0 4 0 83 4 34
2008 ED-04 63 29 6 3 0 0 0 91 3 26
2008 ED-05 61 19 12 8 0 0 0 80 8 14

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 22 45 14 13 5 0 0 68 18 332
2018 ED-01 27 40 15 13 6 0 0 66 19 157
2018 ED-02 16 57 12 11 4 0 0 73 15 66
2018 ED-03 19 41 20 19 2 0 0 60 20 47
2018 ED-04 24 33 19 13 11 0 0 57 24 18
2017 ED 23 38 15 15 8 2 0 62 23 397
2017 ED-01 25 34 15 14 9 3 0 61 24 188
2017 ED-02 12 51 16 14 7 0 0 63 21 76
2017 ED-03 20 43 13 20 4 0 0 63 25 56
2017 ED-04 36 35 10 13 7 0 0 71 19 23
2017 ED-05 57 18 8 8 8 0 0 75 17 11
2017 ED-06 38 7 20 22 13 0 0 45 35 12
2014 ED 19 35 21 13 10 2 0 55 24 391
2014 ED-01 21 35 23 9 9 3 0 58 18 210
2014 ED-02 20 37 20 13 10 1 0 57 23 90
2014 ED-03 12 27 21 23 10 7 0 42 35 31
2014 ED-04 10 51 13 21 3 3 0 62 25 24
2011 ED 17 43 18 13 7 2 0 62 20 509
2011 ED-01 16 46 18 10 8 3 0 63 18 265
2011 ED-02 18 44 17 13 6 1 0 63 19 113
2011 ED-03 15 39 21 19 5 0 0 54 24 41
2011 ED-04 25 32 29 6 8 0 0 56 15 36
2011 ED-05 5 52 7 30 5 0 0 57 36 13
2011 ED-06 34 43 8 15 0 0 0 77 15 19

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 4 22 36 22 13 1 2 36 27 334
2018 ED-01 2 15 31 28 18 2 4 49 18 159
2018 ED-02 9 29 36 18 8 0 0 25 38 66
2018 ED-03 5 25 38 19 13 0 0 32 30 47
2018 ED-04 14 31 34 21 0 0 0 21 45 18
2017 ED 6 24 33 19 13 1 5 34 32 399
2017 ED-01 3 18 32 24 16 1 7 43 22 188
2017 ED-02 9 31 27 18 13 1 1 32 41 76
2017 ED-03 5 37 41 11 4 1 0 15 43 57
2017 ED-04 8 24 41 0 21 0 6 22 34 24
2017 ED-05 0 37 27 18 8 0 10 30 41 11
2017 ED-06 10 30 45 15 0 0 0 15 40 12
2014 ED 10 28 32 17 11 1 2 28 39 389
2014 ED-01 10 17 36 20 12 1 3 34 28 208
2014 ED-02 12 36 28 9 13 0 1 23 49 90
2014 ED-03 13 58 12 12 5 0 0 18 71 31
2014 ED-04 6 27 36 19 11 0 0 30 33 24
2011 ED 7 22 34 21 10 1 5 33 31 508
2011 ED-01 5 16 32 24 13 1 9 41 24 264
2011 ED-02 7 25 35 23 8 1 1 32 32 112
2011 ED-03 19 13 44 19 3 0 2 23 32 42
2011 ED-04 2 49 38 6 2 0 3 8 52 36
2011 ED-05 11 22 45 14 8 0 0 22 33 13
2011 ED-06 5 30 36 13 11 0 5 26 36 19
2008 ED 9 20 36 20 11 0 3 32 30 377
2008 ED-01 5 16 30 26 17 0 6 46 22 192
2008 ED-02 14 23 43 14 6 1 0 20 37 80
2008 ED-03 17 30 35 15 3 0 0 18 46 34
2008 ED-04 11 22 54 13 0 0 0 13 33 26
2008 ED-05 13 32 32 12 11 0 0 22 46 14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 8 24 29 20 15 2 2 36 33 333
2018 ED-01 5 20 27 23 18 3 4 44 27 159
2018 ED-02 12 32 26 17 12 2 0 30 44 66
2018 ED-03 16 24 26 16 16 0 1 32 41 47
2018 ED-04 7 28 34 24 7 0 0 31 35 18
2017 ED 10 21 23 20 18 4 5 41 34 397
2017 ED-01 9 19 20 19 23 5 5 47 31 187
2017 ED-02 9 22 25 21 18 1 4 41 33 75
2017 ED-03 12 31 29 13 9 5 2 23 46 57
2017 ED-04 14 22 25 21 11 0 6 34 39 24
2017 ED-05 8 0 8 55 8 0 20 79 10 11
2017 ED-06 7 23 17 43 10 0 0 53 30 12
2014 ED 17 27 24 19 10 1 2 30 45 389
2014 ED-01 15 21 25 20 15 1 3 36 37 209
2014 ED-02 16 34 21 21 5 1 2 27 51 89
2014 ED-03 30 31 22 11 5 0 0 16 61 31
2014 ED-04 10 38 38 7 7 0 0 14 48 24
2011 ED 14 19 29 17 13 2 6 32 36 503
2011 ED-01 14 18 25 16 16 1 10 36 36 260
2011 ED-02 10 20 33 21 12 2 1 35 31 112
2011 ED-03 17 25 31 19 4 0 4 24 43 42
2011 ED-04 19 22 41 11 4 0 3 15 43 36
2011 ED-05 16 19 26 19 11 8 0 33 39 13
2011 ED-06 5 21 27 20 20 0 8 43 28 18
2008 ED 11 24 26 17 17 2 4 36 37 376
2008 ED-01 9 17 26 19 22 1 6 44 28 191
2008 ED-02 13 32 27 14 8 3 3 24 48 80
2008 ED-03 21 30 25 14 8 2 0 23 52 34
2008 ED-04 0 49 19 15 17 0 0 32 49 26
2008 ED-05 13 26 27 23 11 0 0 34 39 14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 11 24 30 18 12 1 4 32 37 332
2018 ED-01 8 20 26 20 16 2 7 40 31 159
2018 ED-02 16 23 37 15 9 0 1 24 39 66
2018 ED-03 9 39 26 8 16 2 1 25 49 47
2018 ED-04 30 11 49 5 5 0 0 10 41 18
2017 ED 14 20 30 14 12 3 7 29 38 398
2017 ED-01 11 17 30 14 17 4 8 35 31 188
2017 ED-02 18 19 36 13 11 1 3 24 38 75
2017 ED-03 18 26 30 16 6 1 2 23 46 57
2017 ED-04 19 28 24 8 8 6 6 18 54 24
2017 ED-05 8 17 18 28 0 0 28 40 35 11
2017 ED-06 7 37 5 35 0 0 15 42 52 12
2014 ED 20 24 28 14 8 2 4 23 47 389
2014 ED-01 16 20 25 19 11 2 7 33 39 209
2014 ED-02 23 35 27 6 5 1 2 11 60 90
2014 ED-03 33 21 24 13 8 0 0 21 55 31
2014 ED-04 17 24 46 3 6 0 3 10 43 24
2011 ED 16 22 27 16 8 3 9 27 43 505
2011 ED-01 16 19 21 17 10 4 13 33 42 263
2011 ED-02 12 18 40 18 8 1 3 27 32 112
2011 ED-03 19 30 31 16 1 0 4 18 50 42
2011 ED-04 29 25 30 8 2 0 6 10 57 35
2011 ED-05 33 27 8 8 8 0 15 20 71 13
2011 ED-06 0 39 31 7 12 5 6 21 44 18
2008 ED 13 23 27 14 14 2 7 31 39 375
2008 ED-01 10 19 26 15 17 2 11 37 33 190
2008 ED-02 14 22 31 16 13 1 3 30 37 80
2008 ED-03 22 40 18 6 14 0 0 21 61 34
2008 ED-04 20 25 39 12 4 0 0 16 45 26
2008 ED-05 23 30 30 12 5 0 0 17 53 14

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 3 11 31 33 18 1 3 54 14 333
2018 ED-01 2 6 21 43 22 0 6 69 9 159
2018 ED-02 5 20 30 25 17 3 0 44 25 66
2018 ED-03 4 16 38 26 16 0 1 42 20 47
2018 ED-04 0 5 69 19 5 0 3 24 5 18
2017 ED 4 13 28 28 21 1 6 52 18 399
2017 ED-01 2 7 26 32 25 0 8 62 10 188
2017 ED-02 2 22 19 30 21 1 4 53 26 76
2017 ED-03 13 19 37 20 10 1 0 30 32 57
2017 ED-04 8 10 40 16 19 0 6 38 19 24
2017 ED-05 8 8 27 38 8 0 10 52 18 11
2017 ED-06 0 17 37 21 18 0 8 41 18 12
2014 ED 10 13 24 33 15 1 3 51 24 390
2014 ED-01 4 11 25 35 21 1 4 58 16 209
2014 ED-02 17 11 21 36 12 1 2 49 29 90
2014 ED-03 16 21 33 19 11 0 0 31 36 31
2014 ED-04 7 31 26 16 11 0 7 29 42 24
2011 ED 7 12 30 23 18 2 8 46 21 502
2011 ED-01 4 8 25 24 25 2 13 57 14 260
2011 ED-02 12 11 34 26 15 1 1 42 24 112
2011 ED-03 10 19 33 27 8 0 4 36 30 42
2011 ED-04 14 29 28 21 2 0 6 24 46 36
2011 ED-05 12 15 47 18 0 0 9 19 29 12
2011 ED-06 0 6 42 8 32 5 8 45 7 18
2008 ED 6 16 28 28 16 1 5 46 24 375
2008 ED-01 3 8 23 34 22 1 9 62 12 190
2008 ED-02 10 25 33 24 8 0 0 32 35 80
2008 ED-03 9 31 28 16 11 4 0 29 41 34
2008 ED-04 18 29 39 12 2 0 0 14 47 26
2008 ED-05 0 21 35 26 18 0 0 44 21 14

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 18 22 25 15 16 0 3 32 41 333
2018 ED-01 16 17 27 16 18 0 6 37 35 159
2018 ED-02 22 23 24 16 13 0 1 30 45 66
2018 ED-03 10 30 28 16 12 2 2 29 41 47
2018 ED-04 35 37 24 5 0 0 0 5 72 18
2017 ED 15 21 27 16 15 1 5 32 39 398
2017 ED-01 12 21 25 14 22 1 5 38 35 188
2017 ED-02 13 32 16 24 11 1 3 37 47 75
2017 ED-03 28 14 42 13 1 1 0 15 42 57
2017 ED-04 37 15 19 7 16 0 6 24 55 24
2017 ED-05 17 20 45 8 0 0 10 9 41 11
2017 ED-06 7 15 37 25 8 0 8 36 24 12
2014 ED 24 24 26 14 10 1 2 24 49 390
2014 ED-01 22 19 27 15 13 2 3 29 43 209
2014 ED-02 20 32 27 11 8 0 2 20 53 90
2014 ED-03 45 23 19 5 6 0 2 11 70 31
2014 ED-04 27 18 39 4 8 0 3 12 47 24
2011 ED 15 25 25 17 9 2 7 29 44 505
2011 ED-01 12 18 27 20 12 2 10 36 34 262
2011 ED-02 13 33 24 17 10 1 3 27 48 113
2011 ED-03 22 37 22 13 4 0 2 17 60 42
2011 ED-04 23 44 22 5 0 0 6 5 71 36
2011 ED-05 5 38 19 8 8 8 12 21 55 13
2011 ED-06 16 6 28 26 20 5 0 48 23 18
2008 ED 13 23 23 17 16 2 6 35 40 376
2008 ED-01 8 17 22 21 22 1 10 48 28 192
2008 ED-02 22 30 20 17 10 1 1 28 52 80
2008 ED-03 21 27 25 13 9 4 0 24 50 34
2008 ED-04 27 34 28 0 5 6 0 5 65 25
2008 ED-05 8 25 31 26 11 0 0 37 32 14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 11 21 26 21 15 2 4 38 35 331
2018 ED-01 9 20 22 25 15 3 6 44 31 158
2018 ED-02 12 18 28 21 18 4 1 40 31 66
2018 ED-03 16 24 24 20 9 2 5 31 43 47
2018 ED-04 17 32 42 0 4 0 5 4 51 17
2017 ED 10 20 23 19 19 2 6 42 33 398
2017 ED-01 8 23 22 18 21 2 5 42 33 188
2017 ED-02 9 15 25 22 23 1 6 49 25 75
2017 ED-03 15 24 33 17 7 1 2 25 41 57
2017 ED-04 13 34 0 21 26 0 6 50 50 24
2017 ED-05 17 8 10 27 18 0 20 56 31 11
2017 ED-06 7 18 13 46 17 0 0 62 25 12
2014 ED 11 19 24 25 14 2 5 41 33 389
2014 ED-01 11 19 22 23 18 0 7 45 32 209
2014 ED-02 7 22 28 25 13 2 3 40 31 90
2014 ED-03 29 22 16 22 6 0 5 30 54 31
2014 ED-04 9 13 38 24 12 3 0 37 23 23
2011 ED 12 18 23 23 13 2 9 40 34 504
2011 ED-01 14 18 20 20 14 3 11 39 37 262
2011 ED-02 6 23 28 23 16 1 4 40 31 112
2011 ED-03 11 10 32 36 7 0 4 45 22 42
2011 ED-04 17 15 23 30 7 0 8 41 34 36
2011 ED-05 12 18 23 29 0 9 9 36 36 12
2011 ED-06 5 12 27 13 30 8 6 50 19 18
2008 ED 11 20 25 18 17 2 7 38 34 374
2008 ED-01 11 17 25 18 21 0 9 42 30 191
2008 ED-02 10 31 19 20 16 2 3 38 42 80
2008 ED-03 13 13 37 16 9 6 6 28 29 34
2008 ED-04 16 24 30 27 3 0 0 30 40 25
2008 ED-05 15 19 29 14 22 0 0 37 35 14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 11 19 35 15 11 4 4 29 33 332
2018 ED-01 5 19 28 24 12 5 7 41 27 158
2018 ED-02 13 14 53 4 11 2 2 15 29 66
2018 ED-03 13 24 33 8 17 3 2 27 39 47
2018 ED-04 23 30 35 7 5 0 0 12 53 18
2017 ED 14 19 31 14 12 4 6 29 37 399
2017 ED-01 11 17 31 13 17 4 7 34 31 188
2017 ED-02 14 16 42 15 8 1 4 25 31 76
2017 ED-03 20 24 31 11 8 3 3 20 47 57
2017 ED-04 27 39 5 9 8 6 6 19 75 24
2017 ED-05 8 8 63 0 0 0 20 0 21 11
2017 ED-06 7 25 28 25 8 7 0 35 35 12
2014 ED 16 23 29 13 10 3 5 25 43 388
2014 ED-01 16 18 27 18 13 3 4 34 37 207
2014 ED-02 10 31 33 8 6 3 9 17 46 90
2014 ED-03 34 28 28 5 5 0 0 10 62 31
2014 ED-04 19 31 36 3 10 0 0 14 50 24

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 38 29 13 11 8 0 1 67 19 329
2018 ED-01 36 30 17 10 8 0 0 65 18 156
2018 ED-02 39 27 5 15 12 0 2 67 27 65
2018 ED-03 47 18 14 8 11 2 0 67 19 46
2018 ED-04 18 47 13 22 0 0 0 65 22 18
2017 ED 37 33 8 11 10 1 0 71 21 399
2017 ED-01 37 30 8 12 13 1 0 67 25 188
2017 ED-02 28 42 9 12 7 2 0 71 19 76
2017 ED-03 28 30 14 13 15 0 0 58 28 57
2017 ED-04 55 31 0 13 0 0 0 87 13 24
2017 ED-05 65 27 0 0 8 0 0 92 8 11
2017 ED-06 45 28 15 7 5 0 0 73 12 12
2014 ED 41 28 6 10 14 0 0 69 24 391
2014 ED-01 39 30 6 7 16 0 0 70 24 210
2014 ED-02 44 28 4 15 9 0 0 72 24 90
2014 ED-03 46 5 18 12 19 0 0 51 31 31
2014 ED-04 48 36 3 10 3 0 0 84 14 24

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 43 36 8 8 5 0 0 79 13 330
2018 ED-01 38 44 9 6 4 0 0 82 10 157
2018 ED-02 43 26 7 15 9 0 0 69 24 66
2018 ED-03 50 28 7 7 8 0 0 78 15 45
2018 ED-04 39 37 7 17 0 0 0 76 17 18
2017 ED 38 42 7 9 4 1 0 80 13 398
2017 ED-01 37 41 6 10 6 0 0 78 17 188
2017 ED-02 34 44 8 11 1 3 0 80 12 75
2017 ED-03 31 40 10 12 7 0 0 71 19 57
2017 ED-04 40 45 9 6 0 0 0 85 6 24
2017 ED-05 73 18 0 8 0 0 0 92 8 11
2017 ED-06 35 65 0 0 0 0 0 100 0 12
2014 ED 42 35 7 11 5 0 0 76 16 391
2014 ED-01 41 37 7 11 5 0 0 77 15 210
2014 ED-02 53 27 7 11 2 0 0 80 13 90
2014 ED-03 23 32 12 14 19 0 0 55 33 31
2014 ED-04 29 62 3 7 0 0 0 90 7 24

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 39 37 14 5 4 0 0 77 9 332
2018 ED-01 36 41 14 5 3 1 0 78 8 157
2018 ED-02 44 35 12 4 5 0 0 79 9 66
2018 ED-03 39 33 17 7 5 0 0 72 11 47
2018 ED-04 48 28 0 19 4 0 0 76 24 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 34 41 15 4 2 3 1 78 6 331
2018 ED-01 31 40 16 5 2 5 1 75 7 159
2018 ED-02 36 43 12 8 0 1 0 80 8 65
2018 ED-03 39 37 22 0 0 1 2 78 0 47
2018 ED-04 26 60 7 0 7 0 0 86 7 18
2017 ED 33 38 16 6 4 2 1 74 10 397
2017 ED-01 33 35 17 6 5 3 1 71 11 188
2017 ED-02 30 39 16 7 3 1 3 72 11 76
2017 ED-03 31 42 14 9 0 4 0 76 10 55
2017 ED-04 39 44 17 0 0 0 0 83 0 24
2017 ED-05 38 53 0 8 0 0 0 92 8 11
2017 ED-06 25 40 23 5 7 0 0 65 12 12
2014 ED 35 38 15 2 4 5 1 77 7 391
2014 ED-01 36 33 13 4 6 6 2 76 10 210
2014 ED-02 35 46 13 2 1 3 0 83 3 90
2014 ED-03 24 29 25 0 8 14 0 61 10 31
2014 ED-04 43 40 13 0 3 0 0 84 3 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 34 39 14 7 4 3 0 75 11 332
2018 ED-01 30 41 16 6 4 2 0 73 11 159
2018 ED-02 38 36 13 9 4 1 0 74 13 65
2018 ED-03 42 30 11 8 3 6 0 77 12 47
2018 ED-04 19 62 7 12 0 0 0 81 12 18
2017 ED 30 42 14 8 3 2 0 74 11 398
2017 ED-01 30 39 13 10 4 3 0 71 15 188
2017 ED-02 29 47 16 5 3 1 0 77 7 75
2017 ED-03 28 46 15 7 2 3 0 75 9 57
2017 ED-04 38 30 24 8 0 0 0 68 8 24
2017 ED-05 48 43 0 8 0 0 0 92 8 11
2017 ED-06 35 52 13 0 0 0 0 87 0 12
2014 ED 28 40 13 7 8 4 0 71 16 391
2014 ED-01 33 34 12 8 8 5 0 70 17 210
2014 ED-02 22 53 11 5 8 2 0 76 13 90
2014 ED-03 24 11 33 14 12 7 0 37 28 31
2014 ED-04 45 44 7 0 0 3 0 92 0 24
2011 ED 28 35 19 9 5 5 0 66 14 511
2011 ED-01 28 35 21 7 3 6 0 67 11 265
2011 ED-02 29 38 14 6 8 5 0 71 15 114
2011 ED-03 21 31 25 18 5 0 0 52 23 42
2011 ED-04 33 42 8 14 4 0 0 74 18 36
2011 ED-05 22 18 27 22 11 0 0 40 33 13
2011 ED-06 41 36 16 7 0 0 0 77 7 19

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 45 33 13 5 4 0 0 79 9 332
2018 ED-01 44 37 10 6 4 0 0 80 10 159
2018 ED-02 44 37 13 1 6 0 0 81 7 65
2018 ED-03 45 28 14 9 3 2 0 74 12 47
2018 ED-04 43 24 25 9 0 0 0 66 9 18
2017 ED 43 38 8 7 3 1 0 82 10 397
2017 ED-01 45 31 8 10 4 2 0 77 14 188
2017 ED-02 32 56 3 7 2 0 0 89 8 75
2017 ED-03 36 37 15 6 4 2 0 75 10 56
2017 ED-04 50 43 4 3 0 0 0 93 3 24
2017 ED-05 59 33 0 8 0 0 0 92 8 11
2017 ED-06 65 30 5 0 0 0 0 95 0 12
2014 ED 42 34 10 5 8 1 0 77 13 391
2014 ED-01 45 33 8 6 7 1 0 79 13 210
2014 ED-02 48 33 10 2 8 0 0 81 9 90
2014 ED-03 24 21 13 19 14 10 0 49 37 31
2014 ED-04 39 51 8 3 0 0 0 89 3 24
2011 ED 37 37 13 9 3 1 0 74 12 510
2011 ED-01 39 33 14 9 3 1 0 73 13 265
2011 ED-02 38 41 12 9 0 0 0 79 9 114
2011 ED-03 26 50 16 4 4 0 0 76 8 41
2011 ED-04 32 45 12 6 4 0 0 78 11 36
2011 ED-05 33 25 7 25 11 0 0 57 36 13
2011 ED-06 56 41 0 4 0 0 0 96 4 19
2008 ED 33 37 15 9 6 0 0 70 14 375
2008 ED-01 39 34 13 9 4 0 0 74 13 191
2008 ED-02 25 41 20 6 8 1 0 66 14 80
2008 ED-03 32 38 11 8 11 0 0 70 20 33
2008 ED-04 35 39 12 12 3 0 0 74 15 26
2008 ED-05 42 43 8 7 0 0 0 85 7 14

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 17 32 17 15 12 5 2 53 29 331
2018 ED-01 14 32 18 13 13 8 2 51 28 156
2018 ED-02 17 31 11 16 19 3 2 51 37 66
2018 ED-03 19 27 16 18 11 4 5 51 32 47
2018 ED-04 14 40 23 23 0 0 0 54 23 18
2017 ED 20 35 14 14 12 3 2 57 28 399
2017 ED-01 20 29 15 14 17 3 2 52 33 188
2017 ED-02 14 42 14 16 7 4 3 60 25 76
2017 ED-03 15 30 17 17 17 1 3 47 35 57
2017 ED-04 25 40 13 22 0 0 0 64 22 24
2017 ED-05 65 27 0 8 0 0 0 92 8 11
2017 ED-06 10 46 5 17 5 10 7 67 27 12
2014 ED 24 30 11 13 14 3 5 59 29 391
2014 ED-01 22 31 12 15 14 4 3 57 31 210
2014 ED-02 26 33 9 8 14 1 10 66 24 90
2014 ED-03 20 16 15 27 19 0 4 37 48 31
2014 ED-04 27 37 14 11 3 7 0 70 16 24

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 38 17 11 5 2 0 67 16 332
2018 ED-01 24 36 21 13 5 1 0 61 18 158
2018 ED-02 27 44 13 14 2 0 0 71 16 65
2018 ED-03 37 26 17 5 9 6 0 67 15 47
2018 ED-04 18 64 14 0 0 4 0 85 0 18
2017 ED 31 37 11 12 6 3 1 70 18 396
2017 ED-01 25 38 9 14 7 5 1 67 23 188
2017 ED-02 23 44 18 10 4 2 0 68 15 75
2017 ED-03 39 38 5 12 6 0 0 77 18 56
2017 ED-04 50 16 25 8 0 0 0 66 8 23
2017 ED-05 45 28 18 0 8 0 0 73 8 11
2017 ED-06 35 35 8 15 7 0 0 70 22 12
2014 ED 28 42 9 10 9 2 0 72 19 390
2014 ED-01 32 35 11 10 9 2 0 69 20 210
2014 ED-02 23 50 6 8 8 4 1 76 17 90
2014 ED-03 36 30 9 15 9 0 0 66 25 30
2014 ED-04 32 54 6 4 4 0 0 86 8 24
2011 ED 28 36 9 14 8 5 0 68 23 510
2011 ED-01 30 36 10 10 6 7 0 71 18 264
2011 ED-02 26 27 10 22 9 5 0 56 33 114
2011 ED-03 25 57 6 5 7 0 0 82 13 42
2011 ED-04 17 43 2 26 6 5 0 63 34 36
2011 ED-05 22 37 0 30 11 0 0 59 41 13
2011 ED-06 59 33 0 5 4 0 0 92 8 19
2008 ED 28 35 9 14 8 7 0 67 23 377
2008 ED-01 35 34 7 11 5 8 0 75 18 192
2008 ED-02 16 36 5 21 12 9 0 57 37 80
2008 ED-03 26 26 21 11 13 4 0 54 24 34
2008 ED-04 19 44 9 14 3 12 0 71 19 26
2008 ED-05 45 25 0 30 0 0 0 70 30 14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 35 21 10 6 1 0 63 16 332
2018 ED-01 28 37 19 11 5 0 0 66 16 159
2018 ED-02 22 33 17 17 7 3 0 57 25 65
2018 ED-03 32 34 17 9 6 1 0 67 15 46
2018 ED-04 19 45 32 0 4 0 0 64 4 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 19 29 14 17 10 9 2 54 30 332
2018 ED-01 20 28 14 17 10 10 2 54 30 158
2018 ED-02 18 26 11 16 15 11 3 52 35 65
2018 ED-03 19 30 17 21 4 8 0 53 28 47
2018 ED-04 19 28 28 17 4 4 0 49 21 18
2017 ED 21 29 11 16 14 8 1 55 33 397
2017 ED-01 20 26 10 18 16 8 2 51 38 188
2017 ED-02 17 38 10 18 11 7 0 59 31 76
2017 ED-03 16 25 19 12 18 7 1 46 33 56
2017 ED-04 45 23 4 13 8 7 0 73 22 23
2017 ED-05 47 27 10 0 17 0 0 73 17 11
2017 ED-06 18 38 10 15 12 7 0 60 29 12
2014 ED 14 24 16 15 20 10 1 43 40 391
2014 ED-01 14 22 17 18 21 7 1 39 42 210
2014 ED-02 12 28 12 11 16 19 1 50 34 90
2014 ED-03 20 14 17 13 31 5 0 36 46 31
2014 ED-04 26 37 11 10 4 9 3 72 16 24
2011 ED 13 27 15 19 12 13 2 47 36 511
2011 ED-01 15 24 19 18 9 13 2 46 32 265
2011 ED-02 13 28 11 16 13 18 1 50 36 114
2011 ED-03 4 31 16 28 13 7 2 38 45 42
2011 ED-04 14 39 7 15 18 8 0 57 36 36
2011 ED-05 8 19 15 27 19 11 0 31 52 13
2011 ED-06 22 46 8 7 7 5 5 75 16 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 18 82 333
2018 ED-01 17 83 159
2018 ED-02 28 72 66
2018 ED-03 15 85 47

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 ED 36 57
2018 ED-01 46 25
2018 ED-02 27 16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 ED 62 57
2018 ED-01 68 25
2018 ED-02 75 16

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 ED 9 57

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 ED 0 57
2018 ED-01 0 25
2018 ED-02 0 16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 ED 39 57
2018 ED-01 42 25
2018 ED-02 48 16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 ED 43 57
2018 ED-01 58 25
2018 ED-02 43 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 ED 48 57
2018 ED-01 43 25
2018 ED-02 64 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 ED 35 57
2018 ED-01 38 25
2018 ED-02 42 16

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 ED 33 57
2018 ED-01 33 25
2018 ED-02 41 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 ED 65 57
2018 ED-01 65 25
2018 ED-02 67 16

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 ED 42 57
2018 ED-01 38 25
2018 ED-02 52 16

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 ED 11 57

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 ED 13 57

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 ED 47 57
2018 ED-01 51 25
2018 ED-02 52 16

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 ED 15 57
2018 ED-01 22 25

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 ED 11 57

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 ED 53 57
2018 ED-01 47 25
2018 ED-02 72 16

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 ED 28 57
2018 ED-01 22 25
2018 ED-02 41 16

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 ED 8 57

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 ED 29 57
2018 ED-01 30 25
2018 ED-02 38 16

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 ED 12 57

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 ED 11 57

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 ED 16 57
2018 ED-01 23 25

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 ED 20 57
2018 ED-01 30 25

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 ED 23 57
2018 ED-01 21 25

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 ED 14 52
2018 ED-02 0 14

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 ED 19 52
2018 ED-01 28 22

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 ED 16 52

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 ED 16 52

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 ED 16 52

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 ED 11 52

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 ED 18 52
2018 ED-01 31 22

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 ED 35 52
2018 ED-01 33 22
2018 ED-02 42 14

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 ED 45 52
2018 ED-01 49 22
2018 ED-02 58 14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 ED 0 52
2018 ED-01 0 22
2018 ED-02 0 14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 ED 59 52
2018 ED-01 65 22

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 ED 17 52
2018 ED-01 30 22

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 14 14 22 12 9 25 4 40 30 331
2018 ED-01 11 15 22 11 9 27 4 39 30 158
2018 ED-02 18 11 20 16 13 21 2 37 37 65
2018 ED-03 14 12 19 13 15 25 2 35 38 47
2018 ED-04 0 26 26 10 0 35 4 42 16 18
2017 ED 14 23 15 9 11 22 5 52 27 399
2017 ED-01 15 15 13 9 14 27 6 45 35 188
2017 ED-02 6 37 19 10 6 16 5 55 20 76
2017 ED-03 8 23 13 18 13 19 7 41 42 57
2017 ED-04 32 27 24 4 0 13 0 67 4 24
2017 ED-05 8 18 35 0 10 28 0 37 14 11
2017 ED-06 18 56 8 0 5 7 7 85 6 12
2014 ED 9 14 16 12 16 28 5 35 42 391
2014 ED-01 10 16 18 8 17 24 6 38 36 210
2014 ED-02 9 9 9 14 12 41 5 34 49 90
2014 ED-03 8 16 16 3 35 16 5 31 48 31
2014 ED-04 10 17 19 19 9 25 0 35 39 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 24 32 20 11 5 7 1 60 18 331
2018 ED-01 22 32 17 14 7 7 1 59 23 158
2018 ED-02 21 31 25 12 4 7 2 57 17 65
2018 ED-03 25 29 24 9 6 8 0 59 16 47
2018 ED-04 7 67 21 5 0 0 0 74 5 18
2017 ED 24 35 18 7 7 9 0 65 15 399
2017 ED-01 24 29 20 6 10 11 0 59 18 188
2017 ED-02 20 49 15 8 4 3 1 72 12 76
2017 ED-03 19 32 17 11 8 14 0 58 22 57
2017 ED-04 42 36 13 4 0 5 0 82 4 24
2017 ED-05 37 45 18 0 0 0 0 82 0 11
2017 ED-06 28 46 15 5 0 7 0 79 6 12
2014 ED 19 25 20 11 12 12 1 51 26 391
2014 ED-01 21 30 19 13 9 8 1 56 24 210
2014 ED-02 19 19 20 9 10 21 2 49 25 90
2014 ED-03 10 18 19 3 38 9 3 32 47 31
2014 ED-04 23 39 24 4 0 9 0 69 5 24
2011 ED 27 35 16 8 5 9 0 69 14 508
2011 ED-01 31 32 14 5 6 12 0 71 12 263
2011 ED-02 24 38 17 14 2 5 0 65 16 113
2011 ED-03 24 34 26 7 5 4 0 60 13 42
2011 ED-04 15 49 17 9 4 5 0 68 13 36
2011 ED-05 19 33 12 19 11 5 0 55 32 13
2011 ED-06 37 44 6 0 4 9 0 90 4 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 6 94 332
2018 ED-01 4 96 159
2018 ED-02 13 87 66

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 ED 42 17

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 ED 38 17

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 ED 39 17

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 ED 23 17

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 ED 41 17

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 ED 0 17

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 ED 39 17

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 ED 0 15

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 ED 0 15

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 ED 0 15

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 ED 0 15

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 ED 35 15

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 ED 0 15

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 ED 0 15

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 13 18 26 5 5 31 3 47 14 332
2018 ED-01 12 22 23 4 1 35 2 54 9 158
2018 ED-02 12 9 28 8 13 27 3 30 30 66
2018 ED-03 17 11 27 5 6 31 4 42 16 47
2018 ED-04 0 19 42 0 0 35 4 31 0 18
2017 ED 17 20 18 5 3 31 6 58 13 398
2017 ED-01 19 16 15 4 5 34 6 59 15 188
2017 ED-02 6 26 22 8 1 28 9 50 15 76
2017 ED-03 19 13 23 1 5 31 7 53 10 56
2017 ED-04 29 38 4 4 0 25 0 90 5 24
2017 ED-05 8 18 27 0 0 47 0 50 0 11
2017 ED-06 28 25 18 15 0 7 7 62 18 12
2014 ED 12 15 21 2 10 34 6 45 20 391
2014 ED-01 11 18 20 2 7 34 8 50 16 210
2014 ED-02 10 9 19 1 10 45 7 38 23 90
2014 ED-03 8 15 19 0 28 24 6 33 40 31
2014 ED-04 20 29 27 4 0 19 0 61 5 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 27 30 22 5 4 12 1 65 10 330
2018 ED-01 25 29 23 6 2 14 0 64 10 158
2018 ED-02 25 30 22 4 9 9 2 61 15 66
2018 ED-03 29 27 24 6 3 11 0 63 10 46
2018 ED-04 5 51 37 0 0 7 0 60 0 18
2017 ED 30 33 16 4 3 13 1 73 8 396
2017 ED-01 32 29 16 4 4 15 0 72 10 186
2017 ED-02 23 43 17 4 2 8 3 74 6 75
2017 ED-03 26 34 19 3 1 18 0 73 5 57
2017 ED-04 35 36 12 4 0 13 0 82 4 24
2017 ED-05 47 37 8 0 0 8 0 91 0 11
2017 ED-06 28 31 18 10 0 7 7 68 12 12
2014 ED 25 31 14 4 9 15 2 68 16 390
2014 ED-01 23 30 18 5 7 15 1 64 14 209
2014 ED-02 29 33 5 2 9 20 1 80 14 90
2014 ED-03 15 19 13 3 28 16 6 43 40 31
2014 ED-04 30 35 16 7 0 12 0 73 8 24
2011 ED 31 35 15 6 2 12 0 74 9 510
2011 ED-01 33 33 13 5 2 14 0 77 8 265
2011 ED-02 24 36 21 9 1 10 0 66 11 114
2011 ED-03 28 47 13 1 1 9 0 82 3 42
2011 ED-04 39 38 6 9 4 5 0 81 13 36
2011 ED-05 11 24 34 22 0 8 0 38 24 13
2011 ED-06 39 43 0 4 0 14 0 95 5 18
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 53 25 10 5 6 1 0 79 12 329
2018 ED-01 53 26 8 7 5 0 0 80 12 155
2018 ED-02 55 28 6 0 11 1 0 83 11 65
2018 ED-03 50 22 14 5 8 2 0 73 13 47
2018 ED-04 46 24 23 0 4 3 0 72 4 18
2017 ED 53 28 6 4 7 2 0 83 11 397
2017 ED-01 54 23 4 6 9 4 0 80 16 186
2017 ED-02 60 23 9 2 5 1 0 84 7 76
2017 ED-03 46 36 3 3 8 4 0 86 12 57
2017 ED-04 50 43 7 0 0 0 0 93 0 24
2017 ED-05 67 8 8 8 8 0 0 75 17 11
2017 ED-06 52 30 18 0 0 0 0 82 0 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 28 42 16 8 3 3 0 72 11 332
2018 ED-01 30 39 14 9 3 6 0 72 13 158
2018 ED-02 23 45 20 6 4 2 0 69 10 66
2018 ED-03 38 26 23 8 5 0 0 65 13 47
2018 ED-04 0 86 14 0 0 0 0 86 0 18
2017 ED 20 44 14 10 7 5 0 67 18 399
2017 ED-01 20 42 13 12 9 5 0 65 22 188
2017 ED-02 25 46 16 9 3 0 0 71 13 76
2017 ED-03 19 43 15 11 5 7 0 66 17 57
2017 ED-04 18 44 12 16 4 6 0 66 21 24
2017 ED-05 10 82 8 0 0 0 0 92 0 11
2017 ED-06 10 43 12 20 0 15 0 62 24 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 18 39 16 16 9 2 0 58 26 333
2018 ED-01 18 41 11 18 10 2 0 61 28 159
2018 ED-02 14 31 20 18 14 2 0 47 33 66
2018 ED-03 34 26 18 12 8 3 0 61 20 47
2018 ED-04 0 61 16 23 0 0 0 61 23 18
2017 ED 18 37 17 16 11 1 0 56 27 399
2017 ED-01 20 37 12 16 15 0 0 57 31 188
2017 ED-02 16 38 23 15 6 1 0 55 22 76
2017 ED-03 13 30 20 26 10 0 0 44 36 57
2017 ED-04 15 46 23 7 10 0 0 60 17 24
2017 ED-05 28 35 8 28 0 0 0 63 28 11
2017 ED-06 15 53 17 10 5 0 0 68 15 12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 13 20 20 15 29 0 1 34 45 331
2018 ED-01 10 16 21 18 34 1 0 26 53 159
2018 ED-02 13 20 28 12 24 0 3 34 37 65
2018 ED-03 21 32 10 19 15 0 3 55 34 47
2018 ED-04 19 21 10 3 41 0 7 43 47 18
2017 ED 19 20 18 16 25 0 2 40 42 398
2017 ED-01 15 20 16 16 32 0 1 36 48 187
2017 ED-02 23 17 24 16 18 0 1 41 35 76
2017 ED-03 23 28 19 12 13 0 5 54 26 57
2017 ED-04 32 20 22 9 18 0 0 51 27 24
2017 ED-05 53 18 18 10 0 0 0 72 10 11
2017 ED-06 20 20 10 17 33 0 0 40 50 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 20 28 27 17 7 0 1 48 24 330
2018 ED-01 19 32 29 11 8 0 1 51 20 158
2018 ED-02 26 28 18 19 8 0 0 54 27 65
2018 ED-03 21 9 36 25 5 0 3 31 31 47
2018 ED-04 5 36 30 22 7 0 0 41 29 18
2017 ED 20 28 26 14 10 0 1 49 25 398
2017 ED-01 21 31 26 13 7 0 2 53 21 188
2017 ED-02 20 27 24 15 14 0 2 47 29 75
2017 ED-03 19 20 30 16 15 0 0 39 31 57
2017 ED-04 20 24 34 22 0 0 0 44 22 24
2017 ED-05 18 47 27 0 8 0 0 65 8 11
2017 ED-06 18 25 20 7 30 0 0 43 37 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 32 30 22 10 4 0 2 63 14 328
2018 ED-01 37 33 18 5 5 0 3 72 10 157
2018 ED-02 33 24 22 14 7 0 0 57 21 65
2018 ED-03 24 20 29 20 2 0 4 46 24 46
2018 ED-04 12 41 42 5 0 0 0 53 5 18
2017 ED 33 27 23 10 5 0 3 61 15 398
2017 ED-01 35 31 22 5 1 0 5 70 7 187
2017 ED-02 30 23 23 14 9 0 1 54 23 76
2017 ED-03 19 19 34 17 12 0 0 38 29 57
2017 ED-04 27 41 21 8 3 0 0 68 11 24
2017 ED-05 57 27 0 8 8 0 0 83 17 11
2017 ED-06 36 30 17 17 0 0 0 66 17 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 23 24 23 18 10 0 2 48 29 331
2018 ED-01 29 23 19 16 9 0 3 54 26 159
2018 ED-02 20 21 32 17 9 0 2 41 26 65
2018 ED-03 20 27 21 19 12 0 0 48 31 47
2018 ED-04 5 14 33 38 11 0 0 18 49 18
2017 ED 21 23 22 17 14 0 3 45 32 399
2017 ED-01 24 27 20 13 12 0 4 53 26 188
2017 ED-02 20 17 29 15 20 0 0 36 35 76
2017 ED-03 13 12 21 35 19 0 0 26 54 57
2017 ED-04 15 13 36 21 10 0 6 29 33 24
2017 ED-05 38 25 28 0 8 0 0 63 8 11
2017 ED-06 10 40 15 25 10 0 0 51 35 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 45 20 13 7 3 0 12 74 11 331
2018 ED-01 53 15 6 6 4 0 16 81 11 159
2018 ED-02 39 20 19 8 3 1 10 67 12 65
2018 ED-03 36 29 16 11 3 0 5 68 15 47
2018 ED-04 25 26 32 5 0 0 12 58 5 18
2017 ED 44 21 10 7 6 0 12 74 15 397
2017 ED-01 51 17 9 7 3 0 13 78 12 187
2017 ED-02 39 29 9 6 8 0 9 75 15 76
2017 ED-03 45 20 12 9 4 1 9 72 15 56
2017 ED-04 27 38 11 13 0 0 10 73 14 24
2017 ED-05 75 8 8 0 8 0 0 83 8 11
2017 ED-06 18 14 20 20 20 0 8 35 44 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 31 32 18 10 7 0 2 64 17 329
2018 ED-01 30 32 19 8 9 0 2 63 17 158
2018 ED-02 41 21 21 7 8 1 0 63 16 64
2018 ED-03 29 35 13 16 5 0 3 66 21 47
2018 ED-04 16 44 26 14 0 0 0 60 14 18
2017 ED 29 30 24 10 6 0 1 60 15 397
2017 ED-01 28 31 27 8 5 0 1 60 13 188
2017 ED-02 35 25 24 11 5 0 0 60 16 75
2017 ED-03 28 29 24 16 0 0 2 58 17 57
2017 ED-04 42 29 11 13 3 0 0 72 17 23
2017 ED-05 27 57 0 0 17 0 0 83 17 11
2017 ED-06 20 25 35 10 10 0 0 44 20 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 19 33 24 11 10 0 2 53 22 330
2018 ED-01 20 32 23 10 12 1 2 53 23 158
2018 ED-02 16 34 28 11 8 0 3 52 20 66
2018 ED-03 17 29 28 15 8 0 3 47 24 47
2018 ED-04 14 44 20 5 16 0 0 59 21 18
2017 ED 27 28 24 12 6 2 1 57 19 397
2017 ED-01 27 28 22 11 7 4 2 58 19 188
2017 ED-02 25 25 30 16 3 1 0 50 20 75
2017 ED-03 31 19 25 16 10 0 0 50 26 57
2017 ED-04 39 32 15 5 8 0 0 71 13 23
2017 ED-05 37 28 35 0 0 0 0 65 0 11
2017 ED-06 23 52 15 0 10 0 0 75 10 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 24 28 26 13 6 0 3 54 19 330
2018 ED-01 35 25 18 14 3 1 4 63 18 158
2018 ED-02 14 35 25 16 6 0 3 51 23 66
2018 ED-03 9 25 44 11 9 0 3 34 20 47
2018 ED-04 10 28 40 10 12 0 0 38 22 18
2017 ED 27 26 24 14 6 1 2 55 21 398
2017 ED-01 34 26 20 11 5 1 3 63 16 188
2017 ED-02 18 27 25 20 8 1 0 46 29 76
2017 ED-03 12 26 30 20 12 0 0 38 32 57
2017 ED-04 43 17 27 8 5 0 0 61 13 23
2017 ED-05 28 45 27 0 0 0 0 73 0 11
2017 ED-06 40 25 25 10 0 0 0 65 10 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 32 27 22 11 5 0 3 60 16 329
2018 ED-01 36 29 18 10 3 1 2 68 14 158
2018 ED-02 28 29 19 12 8 0 3 60 21 66
2018 ED-03 32 12 33 12 7 0 4 46 20 46
2018 ED-04 17 21 45 12 5 0 0 38 17 18
2017 ED 33 31 15 10 9 0 3 66 19 398
2017 ED-01 36 32 12 10 6 0 4 71 16 188
2017 ED-02 25 31 20 12 11 0 0 56 23 76
2017 ED-03 26 24 20 10 18 0 2 51 28 57
2017 ED-04 33 42 10 11 5 0 0 74 16 23
2017 ED-05 47 37 8 8 0 0 0 83 8 11
2017 ED-06 48 37 15 0 0 0 0 85 0 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 35 30 17 14 2 0 1 66 17 328
2018 ED-01 41 25 17 11 3 0 2 68 14 156
2018 ED-02 29 40 16 13 2 0 0 70 15 66
2018 ED-03 39 22 14 25 0 0 0 61 25 47
2018 ED-04 17 30 27 26 0 0 0 47 26 18
2017 ED 39 28 17 9 4 0 3 69 13 397
2017 ED-01 39 30 16 8 4 1 4 71 12 187
2017 ED-02 40 33 14 8 5 0 0 73 13 76
2017 ED-03 36 27 22 9 5 0 2 63 14 57
2017 ED-04 27 24 20 26 3 0 0 51 29 23
2017 ED-05 55 27 18 0 0 0 0 82 0 11
2017 ED-06 54 15 20 0 10 0 0 70 10 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 48 22 16 7 3 0 3 73 11 326
2018 ED-01 45 25 18 7 3 0 3 72 10 154
2018 ED-02 45 20 14 8 4 1 7 71 13 66
2018 ED-03 56 16 15 11 1 0 2 73 12 47
2018 ED-04 61 24 4 3 9 0 0 85 11 18
2017 ED 45 27 16 6 4 0 1 73 11 397
2017 ED-01 41 28 20 5 6 0 0 69 11 187
2017 ED-02 52 19 18 6 5 0 0 71 11 76
2017 ED-03 48 31 8 6 4 0 3 81 11 57
2017 ED-04 38 37 10 10 0 0 5 79 11 23
2017 ED-05 63 8 8 20 0 0 0 72 20 11
2017 ED-06 53 20 17 10 0 0 0 73 10 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 69 11 6 4 2 1 7 87 6 329
2018 ED-01 69 9 4 5 3 2 8 87 8 157
2018 ED-02 64 13 6 6 1 1 10 86 8 66
2018 ED-03 70 7 9 4 0 0 9 85 5 47
2018 ED-04 74 22 0 0 4 0 0 96 4 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 64 13 8 5 5 0 3 80 11 327
2018 ED-01 65 15 7 3 6 0 4 84 9 156
2018 ED-02 55 14 7 12 8 0 3 71 21 66
2018 ED-03 55 13 14 8 5 0 6 73 13 47
2018 ED-04 79 7 14 0 0 0 0 86 0 18
2017 ED 69 14 5 6 4 1 1 85 10 398
2017 ED-01 67 14 6 5 4 1 2 84 10 188
2017 ED-02 70 14 7 4 3 1 1 86 7 76
2017 ED-03 57 18 3 12 8 2 0 77 21 57
2017 ED-04 82 15 0 0 3 0 0 97 3 24
2017 ED-05 82 10 0 8 0 0 0 92 8 11
2017 ED-06 78 10 5 7 0 0 0 88 7 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 46 27 15 6 5 0 1 73 12 329
2018 ED-01 43 30 17 6 4 0 0 73 10 157
2018 ED-02 38 24 23 8 7 0 1 63 14 66
2018 ED-03 52 9 15 14 7 0 2 63 22 45
2018 ED-04 72 19 0 4 5 0 0 91 9 18
2017 ED 43 33 13 4 5 0 1 77 9 398
2017 ED-01 43 32 13 4 7 0 1 76 11 187
2017 ED-02 34 39 17 5 4 0 0 74 9 76
2017 ED-03 33 38 13 5 9 0 2 72 14 57
2017 ED-04 60 25 8 4 3 0 0 85 7 24
2017 ED-05 73 27 0 0 0 0 0 100 0 11
2017 ED-06 32 28 33 7 0 0 0 60 7 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 49 24 13 7 7 0 1 74 14 330
2018 ED-01 43 27 15 6 7 0 2 72 13 157
2018 ED-02 50 23 12 8 8 0 0 73 16 66
2018 ED-03 62 9 11 15 3 0 0 71 18 46
2018 ED-04 49 30 12 9 0 0 0 79 9 18
2017 ED 56 24 6 7 6 0 1 81 13 398
2017 ED-01 53 25 7 7 7 0 1 78 15 188
2017 ED-02 61 21 8 7 4 0 0 81 11 75
2017 ED-03 58 15 8 12 6 0 2 74 18 57
2017 ED-04 63 30 0 0 7 0 0 93 7 24
2017 ED-05 55 28 0 17 0 0 0 83 17 11
2017 ED-06 48 46 0 7 0 0 0 93 7 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 46 11 8 2 1 0 31 84 5 330
2018 ED-01 47 6 7 1 0 0 40 88 1 157
2018 ED-02 48 16 1 2 2 0 31 92 6 66
2018 ED-03 53 5 16 3 2 0 21 73 7 46
2018 ED-04 40 29 0 14 0 7 10 83 17 18
2017 ED 49 12 5 3 1 0 30 87 6 397
2017 ED-01 49 13 1 1 0 0 36 95 3 187
2017 ED-02 42 14 4 6 5 0 29 79 15 75
2017 ED-03 54 7 9 3 2 0 25 81 7 57
2017 ED-04 44 23 20 3 0 0 10 74 4 24
2017 ED-05 65 8 10 0 0 0 17 88 0 11
2017 ED-06 62 10 10 0 0 0 18 88 0 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 61 17 9 3 1 1 9 87 4 328
2018 ED-01 55 19 7 2 1 2 13 87 4 156
2018 ED-02 62 17 10 2 0 1 8 87 3 65
2018 ED-03 73 9 11 3 0 0 5 86 3 46
2018 ED-04 61 20 4 14 0 0 0 82 14 18
2017 ED 61 19 8 1 1 1 10 89 3 396
2017 ED-01 57 21 9 1 0 1 11 88 2 187
2017 ED-02 64 20 8 2 0 0 7 90 2 75
2017 ED-03 56 22 8 1 0 0 12 89 1 57
2017 ED-04 82 0 6 0 8 3 0 85 8 24
2017 ED-05 90 10 0 0 0 0 0 100 0 11
2017 ED-06 60 30 0 0 0 0 10 100 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 65 13 6 4 5 0 6 84 10 329
2018 ED-01 59 13 9 4 7 0 8 78 12 157
2018 ED-02 65 19 2 3 5 0 6 89 9 65
2018 ED-03 78 8 2 5 2 0 6 91 7 46
2018 ED-04 88 3 5 0 5 0 0 90 5 18
2017 ED 63 15 4 5 7 0 5 83 12 399
2017 ED-01 56 17 5 6 9 0 6 78 16 188
2017 ED-02 75 11 3 2 7 0 1 88 9 76
2017 ED-03 67 16 1 5 2 0 9 91 7 57
2017 ED-04 66 21 7 0 3 0 3 90 3 24
2017 ED-05 72 8 0 20 0 0 0 80 20 11
2017 ED-06 62 18 10 10 0 0 0 80 10 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 49 29 15 3 0 0 4 81 3 329
2018 ED-01 42 30 20 2 1 0 4 75 3 156
2018 ED-02 56 25 11 5 0 0 3 83 5 66
2018 ED-03 48 32 13 4 0 0 3 82 4 46
2018 ED-04 61 23 11 0 0 0 5 88 0 18
2017 ED 47 32 12 5 1 0 2 81 7 396
2017 ED-01 39 36 15 6 2 0 2 77 8 186
2017 ED-02 44 38 11 6 0 0 1 83 6 76
2017 ED-03 57 22 14 5 0 0 2 80 5 56
2017 ED-04 64 27 6 0 0 0 3 94 0 24
2017 ED-05 45 37 18 0 0 0 0 82 0 11
2017 ED-06 80 20 0 0 0 0 0 100 0 12

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 13 29 41 12 5 0 0 42 17 333
2018 ED-01 14 31 39 12 5 0 0 45 16 159
2018 ED-02 12 26 36 17 10 0 0 38 27 66
2018 ED-03 11 30 38 15 3 0 3 43 18 47
2018 ED-04 12 14 65 9 0 0 0 26 9 18
2017 ED 14 30 37 15 4 0 0 44 19 399
2017 ED-01 13 33 36 13 4 0 0 46 17 188
2017 ED-02 15 34 25 21 5 0 0 49 26 76
2017 ED-03 8 20 55 13 5 0 0 28 18 57
2017 ED-04 18 26 35 18 3 0 0 44 21 24
2017 ED-05 18 28 45 8 0 0 0 47 8 11
2017 ED-06 13 30 37 20 0 0 0 43 20 12

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 10 20 33 24 13 0 0 37 30 328
2018 ED-01 12 19 35 25 8 0 0 33 31 157
2018 ED-02 11 26 23 22 19 0 0 40 37 66
2018 ED-03 6 18 32 25 19 0 0 44 24 46
2018 ED-04 5 34 40 9 12 0 0 21 39 17
2017 ED 5 20 40 24 10 0 0 34 25 396
2017 ED-01 5 19 40 26 10 0 0 36 24 186
2017 ED-02 3 24 31 32 10 0 0 42 27 75
2017 ED-03 2 27 44 15 10 0 2 25 30 57
2017 ED-04 3 27 49 11 10 0 0 21 30 24
2017 ED-05 8 0 38 43 10 0 0 53 8 11
2017 ED-06 0 20 67 5 8 0 0 13 20 12
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 22 18 19 14 25 3 0 23 77 332
2018 ED-01 14 11 21 16 33 4 0 15 85 159
2018 ED-02 27 28 14 10 20 2 0 27 73 66
2018 ED-03 39 23 22 10 6 0 0 39 61 46
2018 ED-04 24 28 11 7 30 0 0 24 76 18
2017 ED 27 19 18 13 19 3 0 28 72 399
2017 ED-01 25 15 18 12 26 3 1 25 75 188
2017 ED-02 27 23 22 17 5 5 0 29 71 76
2017 ED-03 38 21 12 18 9 2 0 39 61 57
2017 ED-04 41 23 10 3 23 0 0 41 59 24
2017 ED-05 45 17 28 10 0 0 0 45 55 11
2017 ED-06 18 39 30 0 13 0 0 18 82 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 ED 25 248
2018 ED-01 31 130
2018 ED-02 19 48
2018 ED-03 11 26
2018 ED-04 24 14
2017 ED 21 271
2017 ED-01 27 134
2017 ED-02 14 51
2017 ED-03 9 32
2017 ED-04 33 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ED 52 248
2018 ED-01 59 130
2018 ED-02 50 48
2018 ED-03 40 26
2018 ED-04 55 14
2017 ED 45 271
2017 ED-01 52 134
2017 ED-02 38 51
2017 ED-03 30 32
2017 ED-04 43 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 ED 26 248
2018 ED-01 31 130
2018 ED-02 33 48
2018 ED-03 2 26
2018 ED-04 16 14
2017 ED 18 271
2017 ED-01 19 134
2017 ED-02 21 51
2017 ED-03 14 32
2017 ED-04 11 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 ED 30 248
2018 ED-01 19 130
2018 ED-02 35 48
2018 ED-03 53 26
2018 ED-04 61 14
2017 ED 29 271
2017 ED-01 25 134
2017 ED-02 38 51
2017 ED-03 33 32
2017 ED-04 64 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 ED 6 248
2018 ED-01 6 130
2018 ED-02 14 48
2018 ED-03 0 26
2018 ED-04 0 14
2017 ED 7 271
2017 ED-01 10 134
2017 ED-02 2 51
2017 ED-03 11 32
2017 ED-04 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 ED 55 248
2018 ED-01 61 130
2018 ED-02 41 48
2018 ED-03 44 26
2018 ED-04 55 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 ED 30 248
2018 ED-01 31 130
2018 ED-02 22 48
2018 ED-03 35 26
2018 ED-04 30 14
2017 ED 42 271
2017 ED-01 39 134
2017 ED-02 48 51
2017 ED-03 50 32
2017 ED-04 42 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 ED 4 38 13 11 6 27 244
2018 ED-01 4 33 11 11 8 33 128
2018 ED-02 0 50 10 17 1 22 47
2018 ED-03 5 32 23 7 5 27 25
2018 ED-04 0 40 18 0 19 24 14
2017 ED 5 41 18 9 7 20 268
2017 ED-01 4 37 17 10 7 25 132
2017 ED-02 2 60 20 6 0 12 50
2017 ED-03 8 31 29 7 12 13 32
2017 ED-04 19 26 14 8 0 34 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 ED 25 75 245
2018 ED-01 21 79 129
2018 ED-02 23 77 46
2018 ED-03 37 63 26
2018 ED-04 30 70 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 38 14 9 8 16 1 14 61 28 332
2018 ED-01 33 11 11 10 16 1 18 54 32 159
2018 ED-02 39 16 9 6 19 0 11 61 28 64
2018 ED-03 48 15 8 9 15 0 5 66 26 47
2018 ED-04 49 12 10 7 8 0 14 72 17 18

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 10 15 14 19 30 2 8 29 55 247
2018 ED-01 8 18 14 15 37 2 7 28 57 130
2018 ED-02 9 12 18 26 22 0 12 25 55 48
2018 ED-03 5 14 14 22 27 4 13 24 60 26
2018 ED-04 13 17 18 22 30 0 0 30 52 14
2017 ED 9 21 14 20 26 1 9 33 51 277
2017 ED-01 10 19 11 25 27 1 8 31 57 135
2017 ED-02 6 23 17 19 23 0 12 33 48 51
2017 ED-03 6 13 16 20 35 2 8 21 62 34
2017 ED-04 11 12 27 30 10 0 11 26 44 14
2017 ED-06 15 34 12 0 19 0 21 61 23 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 ED 3 10 14 20 47 1 5 14 71 247
2018 ED-01 3 11 15 18 47 1 5 15 69 130
2018 ED-02 2 6 13 18 52 2 7 8 77 48
2018 ED-03 5 13 8 23 45 0 5 19 72 26
2018 ED-04 0 6 29 22 43 0 0 6 65 14
2017 ED 3 8 14 20 45 1 9 13 72 277
2017 ED-01 4 8 11 22 46 1 9 13 75 135
2017 ED-02 0 2 20 24 44 2 8 2 76 51
2017 ED-03 6 2 14 13 59 0 6 8 77 34
2017 ED-04 0 6 19 25 29 0 21 7 69 14
2017 ED-06 6 21 24 0 28 0 21 34 35 10
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