2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - DX

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 43 40 10 6 1 0 0 83 7 72
2018 DX-01 37 45 13 5 0 0 0 82 5 38
2017 DX 38 50 4 3 4 0 0 89 7 69
2017 DX-01 41 44 4 7 4 0 0 85 11 27
2017 DX-02 26 64 10 0 0 0 0 90 0 20

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 29 44 13 11 3 0 0 74 14 72
2018 DX-01 29 45 16 11 0 0 0 74 11 38
2017 DX 28 42 11 13 6 0 0 70 19 69
2017 DX-01 22 63 4 4 7 0 0 85 11 27
2017 DX-02 26 30 15 30 0 0 0 56 30 20

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 56 31 10 1 1 0 0 87 3 71
2018 DX-01 55 32 13 0 0 0 0 87 0 38
2017 DX 57 34 3 6 0 0 0 91 6 69
2017 DX-01 59 30 4 7 0 0 0 89 7 27
2017 DX-02 56 40 5 0 0 0 0 95 0 20

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 40 43 10 6 1 0 0 83 7 72
2018 DX-01 37 47 11 5 0 0 0 84 5 38
2017 DX 34 45 11 7 3 0 0 78 10 69
2017 DX-01 41 37 7 15 0 0 0 78 15 27
2017 DX-02 21 59 20 0 0 0 0 80 0 20

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 38 32 14 13 3 0 0 70 15 71
2018 DX-01 46 32 19 3 0 0 0 78 3 37
2017 DX 37 31 16 7 9 0 0 68 16 68
2017 DX-01 48 33 4 4 11 0 0 81 15 27
2017 DX-02 21 25 35 15 5 0 0 46 20 20

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 38 35 11 11 4 0 0 73 15 71
2018 DX-01 47 34 16 3 0 0 0 82 3 38
2017 DX 29 43 10 10 7 0 0 72 17 69
2017 DX-01 37 44 0 11 7 0 0 81 19 27
2017 DX-02 20 30 31 15 5 0 0 49 20 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 41 26 16 12 3 3 0 69 15 69
2018 DX-01 45 29 13 8 3 3 0 76 11 38
2017 DX 39 28 14 10 7 1 0 68 17 69
2017 DX-01 44 37 4 4 11 0 0 81 15 27
2017 DX-02 25 26 20 20 5 5 0 53 26 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 58 29 4 4 4 0 0 88 8 72
2018 DX-01 63 26 3 8 0 0 0 89 8 38
2017 DX 57 26 11 1 1 1 1 85 3 69
2017 DX-01 59 30 4 0 4 4 0 92 4 27
2017 DX-02 60 25 15 0 0 0 0 85 0 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 60 28 3 7 3 0 0 88 10 72
2018 DX-01 66 24 3 5 3 0 0 89 8 38
2017 DX 48 38 6 6 3 0 0 86 9 69
2017 DX-01 52 33 7 4 4 0 0 85 7 27
2017 DX-02 49 36 0 15 0 0 0 85 15 20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 57 25 7 8 3 0 0 82 11 72
2018 DX-01 63 24 8 5 0 0 0 87 5 38
2017 DX 55 23 10 7 4 0 0 78 12 68
2017 DX-01 58 19 12 4 8 0 0 77 12 26
2017 DX-02 51 25 15 10 0 0 0 75 10 20

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 44 28 11 11 6 0 0 72 17 72
2018 DX-01 53 26 11 8 3 0 0 79 11 38
2017 DX 38 37 13 9 4 0 0 74 13 69
2017 DX-01 56 26 11 7 0 0 0 81 7 27
2017 DX-02 15 41 25 15 5 0 0 56 20 20

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 30 28 14 14 14 0 0 58 28 71
2018 DX-01 41 27 19 11 3 0 0 68 14 37
2017 DX 25 33 16 17 9 0 0 58 26 69
2017 DX-01 44 26 19 7 4 0 0 70 11 27
2017 DX-02 10 25 11 40 15 0 0 35 54 20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 15 28 15 25 17 0 0 43 42 72
2018 DX-01 18 37 18 24 3 0 0 55 26 38
2017 DX 11 29 24 20 14 0 0 41 35 69
2017 DX-01 15 44 22 11 7 0 0 59 19 27
2017 DX-02 15 10 10 36 30 0 0 25 65 20

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 15 32 21 21 11 0 0 47 32 72
2018 DX-01 16 39 24 11 11 0 0 55 21 38
2017 DX 16 47 14 14 9 0 0 63 23 69
2017 DX-01 19 59 7 11 4 0 0 78 15 27
2017 DX-02 20 31 15 25 10 0 0 51 35 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 19 42 15 15 7 0 1 62 23 72
2018 DX-01 24 47 11 13 5 0 0 71 18 38
2017 DX 22 39 20 14 4 0 0 61 19 69
2017 DX-01 22 48 15 7 7 0 0 70 15 27
2017 DX-02 26 20 25 25 5 0 0 46 30 20

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 36 47 11 6 0 0 0 83 6 72
2018 DX-01 34 47 16 3 0 0 0 82 3 38
2017 DX 43 46 6 4 1 0 0 89 6 69
2017 DX-01 37 48 7 7 0 0 0 85 7 27
2017 DX-02 51 40 10 0 0 0 0 90 0 20

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 13 39 13 14 14 4 4 56 30 72
2018 DX-01 16 45 16 16 3 0 5 64 19 38
2017 DX 12 35 16 20 11 3 3 50 34 69
2017 DX-01 7 48 19 11 11 0 4 58 23 27
2017 DX-02 15 16 5 35 25 0 5 32 62 20

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 39 42 7 8 3 0 1 82 11 72
2018 DX-01 37 47 8 8 0 0 0 84 8 38
2017 DX 36 45 9 7 3 0 0 81 10 69
2017 DX-01 44 41 7 4 4 0 0 85 7 27
2017 DX-02 41 44 5 5 5 0 0 85 10 20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 24 37 16 9 9 3 3 65 18 70
2018 DX-01 27 46 16 5 3 0 3 75 8 37
2017 DX 22 47 9 12 8 2 0 70 20 64
2017 DX-01 31 50 4 12 4 0 0 81 15 26
2017 DX-02 16 27 16 21 21 0 0 43 42 19

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 40 49 3 6 3 0 0 89 8 72
2018 DX-01 42 53 0 3 3 0 0 95 5 38
2017 DX 37 46 3 11 3 0 0 83 14 69
2017 DX-01 44 41 4 7 4 0 0 85 11 27
2017 DX-02 26 44 5 20 5 0 0 70 25 20

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 44 39 8 7 1 0 0 83 8 72
2018 DX-01 37 47 11 5 0 0 0 84 5 38
2017 DX 41 45 6 6 3 0 0 86 9 69
2017 DX-01 33 44 7 7 7 0 0 78 15 27
2017 DX-02 36 59 5 0 0 0 0 95 0 20

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 55 37 4 4 0 0 0 92 4 71
2018 DX-01 53 37 5 5 0 0 0 89 5 38
2017 DX 52 44 1 1 1 0 0 96 3 68
2017 DX-01 52 37 4 4 4 0 0 89 7 27
2017 DX-02 41 59 0 0 0 0 0 100 0 20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 27 46 13 6 8 0 0 73 14 71
2018 DX-01 26 58 8 5 3 0 0 84 8 38
2017 DX 32 49 11 6 1 0 0 81 7 69
2017 DX-01 52 41 7 0 0 0 0 93 0 27
2017 DX-02 21 44 20 10 5 0 0 65 15 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 31 21 18 10 14 3 4 55 25 72
2018 DX-01 37 26 13 11 8 0 5 67 19 38
2017 DX 31 27 15 12 11 3 1 60 24 69
2017 DX-01 37 22 19 11 7 0 4 62 19 27
2017 DX-02 31 25 5 15 15 10 0 62 33 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 42 36 8 14 0 0 0 78 14 72
2018 DX-01 39 37 11 13 0 0 0 76 13 38
2017 DX 38 43 7 9 3 0 0 81 11 69
2017 DX-01 56 30 7 4 4 0 0 85 7 27
2017 DX-02 25 56 5 10 5 0 0 80 15 20

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 38 38 10 7 8 0 0 75 15 72
2018 DX-01 42 34 16 5 3 0 0 76 8 38
2017 DX 31 36 16 11 6 0 0 67 17 69
2017 DX-01 41 41 11 4 4 0 0 81 7 27
2017 DX-02 20 25 21 20 15 0 0 44 35 20

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 38 36 14 11 0 0 1 75 11 72
2018 DX-01 37 34 16 13 0 0 0 71 13 38
2017 DX 32 45 13 4 4 0 1 78 9 69
2017 DX-01 41 41 7 4 7 0 0 81 11 27
2017 DX-02 26 49 20 5 0 0 0 75 5 20

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 28 43 21 6 1 1 0 72 7 72
2018 DX-01 26 47 24 3 0 0 0 74 3 38
2017 DX 16 54 14 11 4 0 0 70 16 69
2017 DX-01 22 59 11 0 7 0 0 81 7 27
2017 DX-02 21 35 20 25 0 0 0 56 25 20

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 25 51 4 15 4 0 0 76 19 72
2018 DX-01 21 55 8 13 3 0 0 76 16 38
2017 DX 31 36 6 10 17 0 0 67 27 69
2017 DX-01 37 44 4 4 11 0 0 81 15 27
2017 DX-02 20 36 5 10 30 0 0 56 40 20

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 11 35 25 18 11 0 0 46 29 72
2018 DX-01 8 39 24 13 16 0 0 47 29 38
2017 DX 17 23 30 19 10 0 0 40 29 69
2017 DX-01 19 30 26 22 4 0 0 48 26 27
2017 DX-02 15 5 44 15 21 0 0 20 36 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 DX 18 51 31 71
2018 DX-01 16 58 26 38
2017 DX 19 58 23 69
2017 DX-01 22 67 11 27
2017 DX-02 10 56 35 20

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 DX 38 8 46 0 0 8 13
2017 DX 23 8 62 8 0 0 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 68 26 4 1 0 0 0 94 1 72
2018 DX-01 66 26 5 3 0 0 0 92 3 38
2017 DX 57 39 1 3 0 0 0 96 3 69
2017 DX-01 44 48 0 7 0 0 0 93 7 27
2017 DX-02 65 30 5 0 0 0 0 95 0 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 29 40 15 13 3 0 0 69 15 72
2018 DX-01 29 45 18 5 3 0 0 74 8 38
2017 DX 30 49 14 6 1 0 0 78 7 69
2017 DX-01 30 52 11 7 0 0 0 81 7 27
2017 DX-02 36 35 20 5 5 0 0 70 10 20

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 6 19 47 22 4 0 1 27 25 72
2018 DX-01 5 16 50 26 3 0 0 29 21 38
2017 DX 4 16 39 30 7 0 3 39 21 69
2017 DX-01 4 15 33 41 7 0 0 48 19 27
2017 DX-02 5 26 35 25 10 0 0 35 31 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 7 21 25 33 13 0 1 46 28 72
2018 DX-01 3 18 37 32 11 0 0 42 21 38
2017 DX 4 7 32 40 15 1 0 56 12 69
2017 DX-01 0 7 30 48 15 0 0 63 7 27
2017 DX-02 5 10 41 30 15 0 0 44 15 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 10 23 48 15 4 0 0 20 32 71
2018 DX-01 8 29 45 18 0 0 0 18 37 38
2017 DX 13 26 36 11 12 0 1 24 40 69
2017 DX-01 7 26 37 19 7 0 4 27 35 27
2017 DX-02 21 30 30 10 10 0 0 20 51 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 8 24 47 14 6 0 1 20 32 72
2018 DX-01 3 26 47 18 5 0 0 24 29 38
2017 DX 19 11 36 19 13 0 1 33 31 69
2017 DX-01 4 4 41 33 19 0 0 52 7 27
2017 DX-02 46 20 30 0 5 0 0 5 65 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 28 32 30 4 3 0 3 7 62 71
2018 DX-01 24 42 26 5 0 0 3 5 68 38
2017 DX 24 20 36 13 6 0 0 19 45 69
2017 DX-01 11 22 52 11 4 0 0 15 33 27
2017 DX-02 40 21 30 5 5 0 0 10 60 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 18 33 32 10 4 0 3 14 53 72
2018 DX-01 21 39 26 5 5 0 3 11 62 38
2017 DX 7 34 30 22 6 1 0 28 41 68
2017 DX-01 0 41 33 22 4 0 0 26 41 27
2017 DX-02 10 40 31 10 10 0 0 20 49 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 14 33 36 13 3 0 1 15 48 72
2018 DX-01 13 37 37 11 3 0 0 13 50 38
2017 DX 13 23 41 16 6 1 0 22 36 69
2017 DX-01 11 15 56 15 4 0 0 19 26 27
2017 DX-02 20 44 21 10 5 0 0 15 64 20

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 56 21 10 8 6 0 0 76 14 72
2018 DX-01 63 24 8 5 0 0 0 87 5 38
2017 DX 51 30 10 6 3 0 0 81 9 69
2017 DX-01 59 22 11 0 7 0 0 81 7 27
2017 DX-02 46 35 10 10 0 0 0 80 10 20

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 57 33 4 6 0 0 0 90 6 72
2018 DX-01 58 29 5 8 0 0 0 87 8 38
2017 DX 52 36 4 6 1 0 0 89 7 69
2017 DX-01 44 48 0 4 4 0 0 93 7 27
2017 DX-02 60 20 10 10 0 0 0 80 10 20

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 39 49 7 6 0 0 0 88 6 72
2018 DX-01 45 42 5 8 0 0 0 87 8 38

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 40 40 17 1 0 1 0 81 1 70
2018 DX-01 39 47 13 0 0 0 0 87 0 38
2017 DX 32 50 12 4 1 0 0 83 6 68
2017 DX-01 37 41 11 7 4 0 0 78 11 27
2017 DX-02 30 46 20 5 0 0 0 75 5 20

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 33 53 13 1 0 0 0 86 1 72
2018 DX-01 39 53 8 0 0 0 0 92 0 38
2017 DX 27 56 12 1 1 1 1 85 3 68
2017 DX-01 33 52 7 0 4 4 0 88 4 27
2017 DX-02 31 35 25 5 0 0 5 69 5 20

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 53 35 11 1 0 0 0 88 1 72
2018 DX-01 58 32 11 0 0 0 0 89 0 38
2017 DX 48 39 7 3 3 0 0 87 6 68
2017 DX-01 56 37 0 4 4 0 0 93 7 27
2017 DX-02 36 44 15 5 0 0 0 80 5 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 19 49 8 13 4 1 6 73 18 72
2018 DX-01 24 47 11 8 5 3 3 75 14 38
2017 DX 27 45 11 11 3 3 0 73 15 69
2017 DX-01 19 48 15 11 4 4 0 69 15 27
2017 DX-02 41 40 5 10 5 0 0 80 15 20

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 64 26 7 1 1 0 0 90 3 72
2018 DX-01 58 34 8 0 0 0 0 92 0 38
2017 DX 61 29 6 1 0 3 0 92 1 69
2017 DX-01 74 19 4 0 0 4 0 96 0 27
2017 DX-02 44 44 11 0 0 0 0 89 0 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 55 30 11 4 0 0 0 85 4 71
2018 DX-01 58 32 5 5 0 0 0 89 5 38

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 28 26 15 11 13 4 3 58 25 72
2018 DX-01 29 26 16 16 5 3 5 60 23 38
2017 DX 15 29 18 11 9 13 6 53 25 69
2017 DX-01 22 26 15 4 7 15 11 65 15 27
2017 DX-02 0 20 31 30 5 10 5 23 41 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 DX 13 87 71
2018 DX-01 14 86 37

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 25 21 10 8 4 26 6 67 18 72
2018 DX-01 29 18 16 3 5 24 5 67 11 38
2017 DX 18 25 13 4 3 29 9 68 11 69
2017 DX-01 19 26 19 0 4 30 4 67 6 27
2017 DX-02 10 21 10 10 5 25 20 56 27 20

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 39 33 17 7 3 1 0 73 10 72
2018 DX-01 47 29 18 3 3 0 0 76 5 38
2017 DX 38 43 7 3 1 6 1 88 5 69
2017 DX-01 41 48 7 0 4 0 0 89 4 27
2017 DX-02 36 35 10 10 0 10 0 78 11 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 26 7 21 0 0 38 8 62 0 72
2018 DX-01 29 3 24 0 0 34 11 57 0 38
2017 DX 20 19 13 0 0 42 7 75 0 69
2017 DX-01 19 26 15 0 0 33 7 75 0 27
2017 DX-02 21 15 10 0 0 49 5 78 0 20

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 42 36 18 1 0 3 0 80 1 72
2018 DX-01 47 34 18 0 0 0 0 82 0 38
2017 DX 37 45 13 0 0 6 0 86 0 69
2017 DX-01 37 48 15 0 0 0 0 85 0 27
2017 DX-02 36 35 15 0 0 15 0 83 0 20
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 63 18 11 4 1 3 0 83 6 72
2018 DX-01 79 11 5 5 0 0 0 89 5 38
2017 DX 55 27 4 7 4 1 0 84 12 69
2017 DX-01 59 30 4 0 7 0 0 89 7 27
2017 DX-02 46 25 10 15 0 5 0 74 16 20

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 11 39 30 15 3 1 0 51 19 71
2018 DX-01 8 49 30 8 3 3 0 58 11 37
2017 DX 9 28 32 20 7 4 0 38 29 69
2017 DX-01 7 15 44 22 7 4 0 23 31 27
2017 DX-02 10 25 26 20 15 5 0 36 36 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 10 39 26 15 10 0 0 49 25 72
2018 DX-01 3 53 26 16 3 0 0 55 18 38
2017 DX 7 33 27 22 10 0 0 41 32 69
2017 DX-01 7 41 22 22 7 0 0 48 30 27
2017 DX-02 5 10 35 36 15 0 0 15 51 20

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 42 38 14 4 3 0 0 79 7 72
2018 DX-01 34 42 16 5 3 0 0 76 8 38
2017 DX 56 21 16 1 5 0 1 77 6 68
2017 DX-01 52 26 15 0 4 0 4 81 4 27
2017 DX-02 52 21 10 5 12 0 0 73 17 19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 4 13 31 26 26 0 0 17 53 72
2018 DX-01 0 13 39 18 29 0 0 13 47 38
2017 DX 3 17 28 19 33 0 0 20 52 69
2017 DX-01 4 22 26 15 33 0 0 26 48 27
2017 DX-02 0 10 15 36 40 0 0 10 75 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 8 24 35 19 14 0 0 32 33 72
2018 DX-01 5 29 37 16 13 0 0 34 29 38
2017 DX 11 19 34 19 17 0 0 30 36 67
2017 DX-01 15 27 42 12 4 0 0 42 15 26
2017 DX-02 5 5 31 31 27 0 0 10 58 19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 3 15 33 24 25 0 0 18 49 72
2018 DX-01 0 18 37 21 24 0 0 18 45 38
2017 DX 7 19 14 33 25 0 1 27 59 69
2017 DX-01 4 26 11 33 22 0 4 31 58 27
2017 DX-02 10 5 10 40 36 0 0 15 75 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 7 24 26 19 24 0 0 31 43 72
2018 DX-01 3 21 32 16 29 0 0 24 45 38
2017 DX 9 22 29 14 26 0 0 31 41 69
2017 DX-01 11 30 15 22 22 0 0 41 44 27
2017 DX-02 10 5 35 20 31 0 0 15 51 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 14 13 27 24 21 0 0 27 46 70
2018 DX-01 8 21 24 26 21 0 0 29 47 38
2017 DX 9 26 25 22 19 0 0 35 40 69
2017 DX-01 4 37 26 19 15 0 0 41 33 27
2017 DX-02 5 15 26 35 20 0 0 20 54 20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 25 39 27 4 4 0 0 65 8 71
2018 DX-01 22 38 32 3 5 0 0 59 8 37
2017 DX 22 40 16 13 7 1 0 64 20 69
2017 DX-01 26 41 15 11 4 4 0 69 15 27
2017 DX-02 21 20 30 20 10 0 0 41 30 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 18 44 26 7 4 0 0 63 11 72
2018 DX-01 13 55 21 8 3 0 0 68 11 38
2017 DX 15 39 25 13 9 0 0 54 22 69
2017 DX-01 15 37 37 0 11 0 0 52 11 27
2017 DX-02 15 40 11 25 10 0 0 54 35 20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 29 46 19 4 1 0 0 75 6 72
2018 DX-01 29 47 18 5 0 0 0 76 5 38
2017 DX 25 46 17 6 4 1 0 72 10 68
2017 DX-01 26 48 11 7 4 4 0 77 12 27
2017 DX-02 31 32 36 0 0 0 0 64 0 19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 24 32 28 11 4 0 0 56 15 71
2018 DX-01 18 32 34 16 0 0 0 50 16 38
2017 DX 20 36 26 13 3 1 0 57 16 69
2017 DX-01 15 37 33 7 7 0 0 52 15 27
2017 DX-02 25 30 15 26 0 5 0 57 27 20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 78 18 3 0 1 0 0 96 1 72
2018 DX-01 66 26 5 0 3 0 0 92 3 38
2017 DX 58 29 3 6 1 1 1 90 7 69
2017 DX-01 63 22 0 7 0 4 4 92 8 27
2017 DX-02 41 49 5 0 5 0 0 90 5 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 83 8 3 1 0 0 4 96 1 72
2018 DX-01 79 13 3 3 0 0 3 95 3 38

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 78 10 3 3 3 0 4 91 6 72
2018 DX-01 71 13 3 3 5 0 5 89 8 38
2017 DX 78 11 7 1 0 1 0 91 1 69
2017 DX-01 81 11 4 0 0 4 0 96 0 27
2017 DX-02 70 15 15 0 0 0 0 85 0 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 42 39 11 3 4 0 1 82 7 72
2018 DX-01 34 39 16 0 8 0 3 76 8 38
2017 DX 57 32 7 3 0 1 0 90 3 69
2017 DX-01 48 33 7 7 0 4 0 85 8 27
2017 DX-02 65 25 10 0 0 0 0 90 0 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 38 36 13 6 6 0 1 75 12 69
2018 DX-01 32 32 19 8 5 0 3 67 14 37
2017 DX 58 24 9 1 6 1 0 84 7 69
2017 DX-01 59 30 4 0 4 4 0 92 4 27
2017 DX-02 60 25 15 0 0 0 0 85 0 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 26 38 25 3 6 0 3 66 9 72
2018 DX-01 29 34 21 3 11 0 3 65 14 38
2017 DX 42 34 19 1 0 1 3 79 2 69
2017 DX-01 37 37 19 0 0 4 4 80 0 27
2017 DX-02 30 31 35 5 0 0 0 60 5 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 56 25 10 6 1 0 1 83 7 71
2018 DX-01 55 26 5 8 3 0 3 84 11 38
2017 DX 51 31 11 4 1 1 0 83 6 68
2017 DX-01 48 37 7 4 0 4 0 88 4 27
2017 DX-02 44 15 26 10 5 0 0 59 15 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 83 11 1 3 0 0 1 96 3 72
2018 DX-01 76 13 3 5 0 0 3 92 5 38
2017 DX 89 6 4 0 0 1 0 96 0 69
2017 DX-01 89 7 0 0 0 4 0 100 0 27
2017 DX-02 90 5 5 0 0 0 0 95 0 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 49 28 21 1 0 0 1 77 1 72
2018 DX-01 42 26 26 3 0 0 3 70 3 38
2017 DX 54 37 4 4 0 0 0 91 4 69
2017 DX-01 52 41 4 4 0 0 0 93 4 27
2017 DX-02 46 35 10 10 0 0 0 80 10 20

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 3 18 48 21 10 0 0 21 31 71
2018 DX-01 0 16 50 24 11 0 0 16 34 38
2017 DX 1 28 45 12 14 0 0 29 26 69
2017 DX-01 0 33 48 11 7 0 0 33 19 27
2017 DX-02 0 15 44 26 15 0 0 15 41 20

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 13 26 44 13 4 0 0 17 39 70
2018 DX-01 11 32 42 13 3 0 0 16 42 38
2017 DX 10 28 39 17 6 0 0 23 38 69
2017 DX-01 7 26 41 22 4 0 0 26 33 27
2017 DX-02 10 41 35 10 5 0 0 15 51 20
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 53 25 13 8 1 0 0 53 47 72
2018 DX-01 45 32 13 8 3 0 0 45 55 38
2017 DX 53 24 7 5 1 9 0 58 42 69
2017 DX-01 44 26 11 4 4 11 0 50 50 27
2017 DX-02 59 25 0 11 0 5 0 62 38 20

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 DX 9 34
2018 DX-01 10 21
2017 DX 12 25
2017 DX-01 25 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 DX 24 34
2018 DX-01 24 21
2017 DX 21 25
2017 DX-01 25 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 DX 6 34
2018 DX-01 0 21
2017 DX 4 25
2017 DX-01 8 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 DX 18 34
2018 DX-01 10 21
2017 DX 21 25
2017 DX-01 25 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 DX 0 34
2018 DX-01 0 21
2017 DX 4 25
2017 DX-01 8 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 DX 47 34
2018 DX-01 29 21

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 DX 47 34
2018 DX-01 67 21
2017 DX 76 25
2017 DX-01 58 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 DX 17 60 7 3 3 10 30
2018 DX-01 5 74 11 0 0 11 19
2017 DX 28 51 8 0 0 13 25
2017 DX-01 18 55 9 0 0 18 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 DX 41 59 34
2018 DX-01 52 48 21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 62 7 10 7 1 0 13 79 10 71
2018 DX-01 65 8 3 11 0 0 14 84 13 37

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 35 26 9 12 6 0 12 70 20 34
2018 DX-01 33 29 10 14 10 0 5 65 25 21
2017 DX 46 26 11 5 0 0 11 82 5 26
2017 DX-01 50 42 8 0 0 0 0 92 0 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 DX 3 12 6 6 9 3 62 42 42 34
2018 DX-01 0 10 0 10 5 5 71 40 60 21
2017 DX 11 8 16 0 12 0 53 40 26 26
2017 DX-01 17 0 17 0 17 0 50 33 33 12
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