2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - DM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 79 21 0 0 0 0 0 100 0 18
2017 DM 55 18 27 0 0 0 0 73 0 20
2014 DM 56 44 0 0 0 0 0 100 0 20
2014 DM-01 42 58 0 0 0 0 0 100 0 12
2011 DM 67 28 2 2 0 0 1 97 2 65
2011 DM-01 82 18 0 0 0 0 0 100 0 28
2011 DM-02 75 25 0 0 0 0 0 100 0 15
2008 DM 81 13 0 6 0 0 0 94 6 29
2008 DM-01 59 25 0 15 0 0 0 85 15 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 69 31 0 0 0 0 0 100 0 19
2017 DM 46 19 26 0 9 0 0 66 9 20

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 90 10 0 0 0 0 0 100 0 19
2017 DM 69 25 6 0 0 0 0 94 0 20
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 77 16 3 3 0 0 1 94 3 67
2011 DM-01 83 13 0 3 0 0 0 97 3 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 86 9 5 0 0 0 0 95 0 19
2017 DM 57 16 27 0 0 0 0 73 0 20
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 84 16 0 0 0 0 0 100 0 12
2011 DM 72 22 3 2 0 0 1 95 2 65
2011 DM-01 89 11 0 0 0 0 0 100 0 28
2011 DM-02 82 18 0 0 0 0 0 100 0 15
2008 DM 83 4 6 6 0 0 0 87 6 29
2008 DM-01 59 10 15 15 0 0 0 69 15 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 79 16 0 0 0 5 0 100 0 19
2017 DM 64 8 0 12 0 0 15 86 14 20
2014 DM 63 7 4 26 0 0 0 70 26 20
2014 DM-01 53 5 5 37 0 0 0 58 37 12
2011 DM 67 16 13 2 2 0 1 84 3 67
2011 DM-01 82 10 4 4 0 0 0 93 4 29
2011 DM-02 75 18 7 0 0 0 0 93 0 16

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 78 22 0 0 0 0 0 100 0 18
2017 DM 64 8 0 12 0 0 15 86 14 20
2014 DM 67 4 4 26 0 0 0 70 26 20
2014 DM-01 58 0 5 37 0 0 0 58 37 12
2011 DM 71 13 13 0 2 0 1 85 2 67
2011 DM-01 86 4 11 0 0 0 0 89 0 29
2011 DM-02 74 26 0 0 0 0 0 100 0 16
2008 DM 85 2 0 9 4 0 0 87 13 29
2008 DM-01 65 5 0 20 10 0 0 69 31 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 64 5 4 5 0 6 16 88 7 19
2017 DM 39 9 13 4 4 9 23 71 11 20
2014 DM 73 12 12 0 0 0 4 88 0 19
2014 DM-01 78 17 0 0 0 0 6 100 0 11
2011 DM 53 16 10 5 2 1 13 80 8 67
2011 DM-01 56 26 3 3 0 0 12 93 4 29
2011 DM-02 59 0 12 0 0 5 24 83 0 16
2008 DM 32 18 5 9 5 2 30 73 20 29
2008 DM-01 24 11 5 15 11 4 28 53 39 14
2008 DM-02 41 0 10 9 0 0 40 68 15 10
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 91 5 5 0 0 0 0 95 0 19
2017 DM 50 7 9 0 9 0 25 76 11 20
2014 DM 81 7 7 4 0 0 0 89 4 20
2014 DM-01 79 11 5 5 0 0 0 89 5 12
2011 DM 57 13 15 1 3 0 11 79 5 66
2011 DM-01 70 14 7 0 0 0 9 92 0 29
2011 DM-02 56 19 15 0 0 0 10 83 0 16
2008 DM 45 10 4 6 2 0 33 81 13 29
2008 DM-01 29 20 4 15 5 0 27 67 28 14
2008 DM-02 31 5 10 0 0 0 53 78 0 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 75 14 11 0 0 0 0 89 0 19
2017 DM 45 13 13 0 9 0 21 73 11 20
2014 DM 48 44 4 4 0 0 0 93 4 20
2014 DM-01 37 58 0 5 0 0 0 95 5 12
2011 DM 50 21 12 4 4 0 8 77 9 67
2011 DM-01 61 26 4 4 0 0 6 92 4 29
2011 DM-02 56 17 15 7 0 0 5 77 7 16
2008 DM 47 6 4 0 10 0 33 79 15 29
2008 DM-01 33 11 5 0 25 0 27 59 33 14
2008 DM-02 42 0 5 0 0 0 53 89 0 10

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 70 25 5 0 0 0 0 95 0 19
2017 DM 47 13 4 0 9 0 27 82 12 19
2014 DM 48 41 7 0 4 0 0 89 4 20
2014 DM-01 32 58 11 0 0 0 0 89 0 12

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 80 10 5 0 0 0 5 95 0 19
2017 DM 45 26 4 0 9 5 13 85 10 20
2014 DM 52 48 0 0 0 0 0 100 0 20
2014 DM-01 42 58 0 0 0 0 0 100 0 12
2011 DM 72 10 6 1 6 1 3 86 8 66
2011 DM-01 90 7 0 0 0 3 0 100 0 28
2011 DM-02 81 13 0 0 0 0 6 100 0 16

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 78 11 5 0 0 0 5 94 0 18
2017 DM 57 18 4 0 9 0 13 86 10 20
2014 DM 67 7 0 0 0 0 26 100 0 20
2014 DM-01 58 5 0 0 0 0 37 100 0 12
2011 DM 68 13 12 0 2 0 6 86 2 67
2011 DM-01 83 3 7 0 0 0 7 93 0 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16
2008 DM 72 0 3 6 4 0 15 85 12 29
2008 DM-01 37 0 6 15 9 0 33 54 36 14
2008 DM-02 95 0 0 0 0 0 5 100 0 10

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 53 42 0 0 0 0 5 100 0 19
2017 DM 46 29 0 4 9 0 13 86 14 20
2014 DM 56 41 4 0 0 0 0 96 0 20
2014 DM-01 53 42 5 0 0 0 0 95 0 12
2011 DM 56 27 8 3 3 1 1 85 6 67
2011 DM-01 75 18 3 4 0 0 0 93 4 29
2011 DM-02 50 43 7 0 0 0 0 93 0 16
2008 DM 64 24 0 8 2 0 2 89 11 29
2008 DM-01 50 21 0 19 5 0 5 74 26 14
2008 DM-02 80 20 0 0 0 0 0 100 0 10

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 43 47 0 0 0 5 5 100 0 19
2017 DM 26 24 20 4 9 5 13 61 15 20
2014 DM 44 48 7 0 0 0 0 93 0 20
2014 DM-01 32 58 11 0 0 0 0 89 0 12
2011 DM 40 35 10 5 3 4 4 81 9 67
2011 DM-01 47 36 7 4 0 3 3 88 4 29
2011 DM-02 33 33 6 13 0 10 5 78 15 16
2008 DM 36 41 0 17 2 2 2 80 20 29
2008 DM-01 12 59 0 19 5 0 5 74 26 14
2008 DM-02 29 62 0 0 0 9 0 100 0 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 55 34 5 6 0 0 0 89 6 19
2017 DM 39 25 22 5 9 0 0 64 13 20
2014 DM 48 41 0 0 7 0 4 92 8 20
2014 DM-01 37 53 0 0 5 0 5 94 6 12
2011 DM 47 27 11 7 5 0 2 77 12 67
2011 DM-01 60 33 4 4 0 0 0 93 4 29
2011 DM-02 46 34 0 7 9 0 5 84 16 16

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 57 43 0 0 0 0 0 100 0 19
2017 DM 37 45 6 12 0 0 0 82 12 20

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 59 36 0 0 0 0 5 100 0 19
2017 DM 32 40 5 4 9 0 11 81 14 20
2014 DM 41 56 4 0 0 0 0 96 0 20
2014 DM-01 37 58 5 0 0 0 0 95 0 12

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 50 45 5 0 0 0 0 95 0 19
2017 DM 45 9 17 0 9 0 21 68 11 20
2014 DM 74 7 7 4 4 4 0 85 8 20
2014 DM-01 68 11 5 5 5 5 0 83 11 12
2011 DM 42 27 15 2 6 0 9 75 9 67
2011 DM-01 57 30 4 4 0 0 6 92 4 29
2011 DM-02 34 23 26 0 7 0 10 63 8 16
2008 DM 28 25 0 12 0 0 35 81 19 29
2008 DM-01 17 28 0 29 0 0 27 61 39 14
2008 DM-02 33 5 0 0 0 0 62 100 0 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 51 23 0 0 0 0 26 100 0 18
2017 DM 49 21 0 0 0 0 31 100 0 17
2014 DM 48 37 4 0 0 4 7 96 0 20
2014 DM-01 42 42 5 0 0 5 5 94 0 12

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 48 48 5 0 0 0 0 95 0 19
2017 DM 35 45 14 0 0 0 5 85 0 20
2014 DM 52 44 4 0 0 0 0 96 0 20
2014 DM-01 37 58 5 0 0 0 0 95 0 12
2011 DM 45 37 9 2 4 0 3 84 7 67
2011 DM-01 62 35 4 0 0 0 0 96 0 29
2011 DM-02 45 36 5 5 9 0 0 81 14 16
2008 DM 56 15 23 4 0 0 1 72 4 29
2008 DM-01 54 11 26 9 0 0 0 65 9 14
2008 DM-02 77 9 9 0 0 0 5 91 0 10

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 74 26 0 0 0 0 0 100 0 19
2017 DM 46 36 9 9 0 0 0 82 9 20
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 73 15 6 5 0 0 1 90 5 67
2011 DM-01 85 12 3 0 0 0 0 97 0 29
2011 DM-02 89 11 0 0 0 0 0 100 0 16
2008 DM 64 25 0 4 6 0 0 89 11 29
2008 DM-01 59 15 0 10 15 0 0 74 26 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 84 16 0 0 0 0 0 100 0 18
2017 DM 63 31 6 0 0 0 0 94 0 19
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 69 19 7 2 1 0 1 90 3 67
2011 DM-01 75 21 0 0 3 0 0 97 3 29
2011 DM-02 93 7 0 0 0 0 0 100 0 16
2008 DM 66 21 4 6 2 0 0 88 8 29
2008 DM-01 65 6 10 15 4 0 0 71 19 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 45 43 5 6 0 0 0 89 6 18
2017 DM 48 29 4 0 9 5 6 86 10 20
2014 DM 41 30 4 26 0 0 0 70 26 20
2014 DM-01 26 37 0 37 0 0 0 63 37 12
2011 DM 57 23 7 4 2 4 3 86 6 67
2011 DM-01 64 26 0 7 0 0 4 93 7 29
2011 DM-02 74 7 5 7 0 7 0 87 7 16
2008 DM 43 36 10 2 8 0 0 79 10 29
2008 DM-01 26 50 0 5 19 0 0 75 25 14
2008 DM-02 71 29 0 0 0 0 0 100 0 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 35 25 0 0 0 0 40 100 0 19
2017 DM 30 9 16 4 0 0 41 67 6 20
2014 DM 63 4 0 4 0 0 30 95 5 20
2014 DM-01 58 5 0 5 0 0 32 92 8 12
2011 DM 32 11 8 2 4 0 43 75 12 65
2011 DM-01 37 10 0 3 4 0 47 88 12 28
2011 DM-02 30 6 0 0 0 0 64 100 0 16
2008 DM 10 3 14 5 8 0 61 32 33 29
2008 DM-01 9 6 0 11 19 0 55 33 67 14
2008 DM-02 19 0 0 0 0 0 81 100 0 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 83 17 0 0 0 0 0 100 0 19
2017 DM 57 29 6 0 9 0 0 86 9 20
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 62 22 10 3 0 0 3 86 3 66
2011 DM-01 76 20 0 3 0 0 0 97 3 29
2011 DM-02 64 26 11 0 0 0 0 89 0 16

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 86 14 0 0 0 0 0 100 0 19
2017 DM 53 33 6 0 9 0 0 86 9 20
2014 DM 59 33 0 7 0 0 0 93 7 20
2014 DM-01 53 42 0 5 0 0 0 95 5 12

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 80 15 5 0 0 0 0 95 0 19
2017 DM 60 13 6 13 9 0 0 73 22 20
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 73 17 8 0 0 0 3 92 0 67
2011 DM-01 83 10 4 0 0 0 3 96 0 29
2011 DM-02 88 7 5 0 0 0 0 95 0 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 59 26 6 0 0 0 9 94 0 19
2017 DM 62 17 4 0 9 0 9 87 9 20

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 34 37 15 14 0 0 0 71 14 19
2017 DM 26 16 43 11 4 0 0 42 14 20
2014 DM 26 26 7 41 0 0 0 52 41 20
2014 DM-01 16 21 5 58 0 0 0 37 58 12
2011 DM 38 37 8 9 4 0 4 78 14 65
2011 DM-01 46 36 3 7 8 0 0 82 15 28
2011 DM-02 40 37 11 6 0 0 6 82 6 15

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 6 22 14 34 24 0 0 28 58 19
2017 DM 5 19 16 33 20 0 6 26 56 20
2014 DM 7 7 11 56 15 0 4 15 73 20
2014 DM-01 0 5 16 63 16 0 0 5 79 12
2011 DM 17 16 22 20 19 0 6 36 41 67
2011 DM-01 21 10 35 23 12 0 0 31 35 29
2011 DM-02 16 13 7 17 31 0 16 35 57 16
2008 DM 3 14 15 50 19 0 0 17 69 29
2008 DM-01 7 5 35 29 25 0 0 11 54 14
2008 DM-02 0 8 0 56 36 0 0 8 92 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 DM 36 37 26 19
2017 DM 38 25 38 20
2014 DM 30 44 26 20
2014 DM-01 21 53 26 12
2011 DM 31 49 20 67
2011 DM-01 36 39 25 29
2011 DM-02 18 72 10 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2011 DM 35 18 19 14 9999 14 21
2011 DM-01 25 0 20 28 9999 28 10
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 83 17 0 0 0 0 0 100 0 19
2017 DM 51 35 6 9 0 0 0 86 9 20
2014 DM 93 7 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 73 14 6 2 0 4 1 92 2 66
2011 DM-01 94 3 3 0 0 0 0 97 0 28
2011 DM-02 76 17 0 7 0 0 0 93 7 16
2008 DM 90 0 6 2 2 0 0 90 4 29
2008 DM-01 75 0 15 4 5 0 0 75 9 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 59 35 5 0 0 0 0 95 0 19
2017 DM 37 45 0 4 9 0 6 87 13 20
2014 DM 56 44 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 50 32 10 3 2 1 1 85 5 67
2011 DM-01 65 32 0 0 0 3 0 100 0 29
2011 DM-02 52 28 0 13 7 0 0 80 20 16

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 4 20 50 25 0 0 0 25 25 19
2017 DM 9 22 30 21 4 0 15 29 36 20
2014 DM 0 33 26 19 19 0 4 38 35 20
2014 DM-01 0 42 21 21 11 0 5 33 44 12
2011 DM 1 18 33 25 18 0 5 45 21 66
2011 DM-01 0 11 39 21 26 0 4 49 11 28
2011 DM-02 0 18 31 22 22 0 6 47 20 16
2008 DM 0 32 51 6 11 0 0 18 32 29
2008 DM-01 0 15 60 7 17 0 0 24 15 14
2008 DM-02 0 15 62 6 17 0 0 23 15 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 0 15 5 69 10 0 0 80 15 19
2017 DM 4 12 11 27 28 4 15 67 19 20
2014 DM 26 7 4 30 30 0 4 62 35 20
2014 DM-01 37 5 5 21 26 0 5 50 44 12
2011 DM 6 9 19 31 30 1 4 65 16 66
2011 DM-01 8 3 24 26 34 3 3 64 11 28
2011 DM-02 0 13 16 29 35 0 6 68 14 16
2008 DM 3 17 39 23 19 0 0 42 19 29
2008 DM-01 6 15 39 17 22 0 0 39 21 14
2008 DM-02 0 0 56 11 33 0 0 44 0 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 5 5 31 38 17 0 5 58 10 19
2017 DM 0 13 38 18 9 0 22 35 16 20
2014 DM 0 11 59 11 19 0 0 30 11 20
2014 DM-01 0 5 68 16 11 0 0 26 5 12
2011 DM 9 8 39 9 23 1 12 36 19 65
2011 DM-01 3 8 46 4 23 3 14 32 13 27
2011 DM-02 0 12 25 6 40 0 17 56 15 16
2008 DM 0 34 23 29 13 0 0 42 34 29
2008 DM-01 0 49 21 13 17 0 0 30 49 14
2008 DM-02 0 0 60 21 19 0 0 40 0 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 5 10 59 20 6 0 0 26 15 19
2017 DM 0 27 41 27 0 0 6 28 29 20
2014 DM 0 30 41 15 15 0 0 30 30 20
2014 DM-01 0 42 32 16 11 0 0 26 42 12
2011 DM 4 10 36 25 19 0 7 47 15 65
2011 DM-01 4 14 23 25 28 0 7 56 19 28
2011 DM-02 5 15 35 17 22 0 6 41 22 16
2008 DM 2 20 61 10 7 0 0 18 21 29
2008 DM-01 4 0 71 17 8 0 0 24 4 14
2008 DM-02 0 5 71 13 10 0 0 23 5 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 10 26 30 23 11 0 0 34 36 19
2017 DM 25 24 17 23 5 0 6 30 52 20
2014 DM 7 33 22 19 15 0 4 35 42 20
2014 DM-01 11 42 11 21 11 0 5 33 56 12
2011 DM 11 12 37 14 17 0 8 35 25 66
2011 DM-01 7 14 28 16 25 0 11 46 23 28
2011 DM-02 0 18 42 12 22 0 6 35 19 16
2008 DM 8 14 45 20 13 0 0 33 22 29
2008 DM-01 19 0 51 9 20 0 0 30 19 14
2008 DM-02 0 15 54 13 17 0 0 30 15 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 0 11 21 49 19 0 0 68 11 18
2017 DM 9 18 17 48 4 0 6 54 28 20
2014 DM 0 37 22 22 19 0 0 41 37 20
2014 DM-01 0 42 16 26 16 0 0 42 42 12
2011 DM 6 6 33 29 16 0 10 50 13 66
2011 DM-01 4 4 23 30 25 0 15 65 9 28
2011 DM-02 0 5 44 34 17 0 0 51 5 16
2008 DM 2 12 47 28 11 0 0 39 14 29
2008 DM-01 4 5 70 3 18 0 0 21 9 14
2008 DM-02 0 0 37 49 14 0 0 63 0 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 5 21 46 22 6 0 0 28 26 19
2017 DM 9 23 44 5 4 0 15 11 38 20
2014 DM 0 52 22 11 15 0 0 26 52 20
2014 DM-01 0 63 11 16 11 0 0 26 63 12

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 85 15 0 0 0 0 0 100 0 19
2017 DM 68 11 5 0 9 0 6 85 10 19
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 81 14 0 5 0 0 0 95 5 19
2017 DM 73 21 0 0 0 0 6 100 0 20
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 95 0 0 5 0 0 0 95 5 19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 75 25 0 0 0 0 0 100 0 19
2017 DM 59 27 0 0 9 0 6 91 9 20
2014 DM 48 52 0 0 0 0 0 100 0 20
2014 DM-01 37 63 0 0 0 0 0 100 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 70 30 0 0 0 0 0 100 0 19
2017 DM 59 23 4 9 0 0 6 87 9 20
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 61 22 12 0 2 1 1 86 2 67
2011 DM-01 77 13 7 0 0 3 0 93 0 29
2011 DM-02 63 31 6 0 0 0 0 94 0 16

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 91 9 0 0 0 0 0 100 0 19
2017 DM 64 21 0 9 0 0 6 91 9 20
2014 DM 93 7 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 78 14 6 0 2 0 1 92 2 66
2011 DM-01 93 4 4 0 0 0 0 96 0 29
2011 DM-02 81 19 0 0 0 0 0 100 0 16
2008 DM 81 13 0 0 4 0 2 96 4 29
2008 DM-01 59 31 0 0 9 0 0 91 9 14
2008 DM-02 93 0 0 0 0 0 7 100 0 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 65 30 0 0 0 0 4 100 0 19
2017 DM 55 17 8 5 9 0 6 77 15 19
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 74 21 0 5 0 0 0 95 5 19
2017 DM 69 17 0 0 0 9 6 100 0 20
2014 DM 93 4 4 0 0 0 0 96 0 20
2014 DM-01 89 5 5 0 0 0 0 95 0 12
2011 DM 67 24 2 1 2 1 2 95 4 67
2011 DM-01 87 6 0 0 3 3 0 97 3 29
2011 DM-02 69 26 0 0 0 0 5 100 0 16
2008 DM 74 22 2 0 2 0 0 96 2 29
2008 DM-01 91 0 5 0 4 0 0 91 4 14
2008 DM-02 85 15 0 0 0 0 0 100 0 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 64 36 0 0 0 0 0 100 0 19

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 55 22 0 5 0 0 19 94 6 19
2017 DM 32 20 0 0 9 0 39 86 14 20
2014 DM 48 7 4 4 0 0 37 88 6 20
2014 DM-01 37 5 5 5 0 0 47 80 10 12
2011 DM 41 8 8 3 3 5 33 79 9 67
2011 DM-01 55 6 0 4 0 6 29 95 5 29
2011 DM-02 28 13 0 0 0 5 54 100 0 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DM 0 100 19

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 54 41 0 0 0 5 0 100 0 19
2017 DM 39 38 4 9 0 5 6 86 10 20
2014 DM 44 52 0 0 0 4 0 100 0 20
2014 DM-01 42 53 0 0 0 5 0 100 0 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 63 32 5 0 0 0 0 95 0 19
2017 DM 63 18 5 0 9 0 6 86 9 20
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12
2011 DM 65 21 7 1 2 0 4 89 3 67
2011 DM-01 77 20 0 0 0 0 3 100 0 29
2011 DM-02 68 20 5 0 0 0 7 95 0 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 DM 0 100 19

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 59 36 0 0 0 5 0 100 0 19
2017 DM 39 42 0 6 0 13 0 94 6 20
2014 DM 44 41 4 0 0 4 7 96 0 20
2014 DM-01 37 47 5 0 0 0 11 94 0 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 68 27 0 0 0 5 0 100 0 19
2017 DM 68 18 0 14 0 0 0 86 14 20
2014 DM 56 37 4 0 0 4 0 96 0 20
2014 DM-01 47 47 0 0 0 5 0 100 0 12
2011 DM 69 13 6 2 0 9 1 92 2 66
2011 DM-01 80 13 0 0 0 7 0 100 0 29
2011 DM-02 78 11 5 0 0 7 0 95 0 16
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 85 10 0 5 0 0 0 95 5 19
2017 DM 45 16 0 0 9 0 31 88 12 20

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 59 36 0 0 0 5 0 100 0 19
2017 DM 62 24 0 9 0 0 6 91 9 20

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 44 51 0 5 0 0 0 95 5 19
2017 DM 27 39 20 9 0 0 6 69 9 20

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 19 37 21 5 18 0 0 56 24 18
2017 DM 43 25 7 7 12 0 6 72 21 20

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 12 12 55 16 5 0 0 24 22 18
2017 DM 5 36 22 23 7 0 6 44 33 20

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 23 29 33 16 0 0 0 51 16 18
2017 DM 5 36 30 20 4 0 6 44 25 20

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 23 34 11 21 11 0 0 57 32 18
2017 DM 0 43 30 18 4 0 6 45 22 20

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 13 24 37 27 0 0 0 36 27 18
2017 DM 21 30 19 16 7 0 6 55 25 20

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 13 6 59 22 0 0 0 19 22 18
2017 DM 4 27 37 16 11 0 6 32 29 20

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 39 50 11 0 0 0 0 89 0 19
2017 DM 45 30 12 7 0 0 6 79 8 20

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 39 37 19 5 0 0 0 75 5 19
2017 DM 23 57 7 7 0 0 6 85 8 20

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 48 36 15 0 0 0 0 85 0 19
2017 DM 28 41 17 8 0 0 6 74 8 19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 38 36 21 5 0 0 0 74 5 19
2017 DM 40 35 5 11 4 0 6 79 15 20

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 80 15 0 5 0 0 0 95 5 19
2017 DM 48 27 17 4 0 0 6 79 4 20

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 78 5 0 5 0 0 13 94 6 19

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 83 10 0 0 0 0 7 100 0 19
2017 DM 75 16 4 0 0 0 6 96 0 20

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 59 32 10 0 0 0 0 90 0 19
2017 DM 54 32 0 9 0 0 6 91 9 20

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 75 20 5 0 0 0 0 95 0 19
2017 DM 59 14 5 0 9 0 13 85 10 20

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 48 47 5 0 0 0 0 95 0 18
2017 DM 46 33 16 0 0 0 6 83 0 20

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 42 58 0 0 0 0 0 100 0 19
2017 DM 51 25 9 0 9 0 6 81 10 20

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 100 0 0 0 0 0 0 100 0 19
2017 DM 82 0 0 0 9 0 9 91 9 20

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 67 24 5 5 0 0 0 90 5 19
2017 DM 62 23 5 0 4 0 6 90 4 20

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 6 35 29 31 0 0 0 41 31 19
2017 DM 0 14 45 9 27 0 6 15 38 20

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 0 21 56 17 7 0 0 23 21 19
2017 DM 4 28 38 20 4 0 6 25 34 20
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 58 20 16 0 6 0 0 58 42 19
2017 DM 56 25 0 0 13 0 6 60 40 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 DM 75 6 5 0 0 0 14 94 0 19
Date modified: