2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CX

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	10	29	16	18	27	0	39	45	1284
2018	CX-01	9	24	16	19	32	0	33	51	455
2018	CX-02	9	25	17	18	31	0	34	49	553
2018	CX-03	31	46	12	9	2	0	77	11	50
2018	CX-04	12	46	17	14	10	0	59	24	164
2017	CX	9	33	19	14	25	0	42	39	1760
2017	CX-01	8	28	21	13	30	0	36	43	637
2017	CX-02	8	33	18	16	25	0	41	41	829
2014	CX	12	37	20	14	15	0	50	30	2851
2014	CX-01	12	35	22	14	16	1	48	30	1183
2014	CX-02	11	37	19	15	18	0	48	33	1210
2011	CX	20	36	18	12	15	0	56	26	3128
2011	CX-01	19	33	19	12	16	0	53	28	1390
2011	CX-02	17	36	18	13	16	0	53	29	1261
2008	CX	17	35	18	15	14	0	53	30	2186
2008	CX-01	16	33	20	16	15	0	49	30	878
2008	CX-02	14	35	18	15	17	0	50	32	933

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	6	19	17	20	38	25	58	1283
2018	CX-01	5	17	16	17	45	22	62	456
2018	CX-02	4	15	17	22	42	19	64	552
2018	CX-03	14	39	24	17	6	54	23	50
2018	CX-04	9	35	21	20	14	44	34	163
2017	CX	4	18	18	18	40	22	59	1755
2017	CX-01	5	15	18	18	43	20	62	636
2017	CX-02	2	15	18	19	45	18	64	828

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	27	38	17	8	10	66	18	1280
2018	CX-01	25	36	19	9	11	60	20	453
2018	CX-02	24	39	17	8	12	63	20	552
2018	CX-03	58	25	11	4	2	83	6	50
2018	CX-04	33	50	9	7	2	82	9	163
2017	CX	29	39	15	8	8	68	16	1753
2017	CX-01	25	38	16	10	10	64	20	633
2017	CX-02	28	40	17	7	8	68	15	825
2014	CX	39	36	14	4	5	76	10	2848
2014	CX-01	38	36	17	4	5	74	9	1180
2014	CX-02	37	36	14	5	6	74	12	1210
2011	CX	40	38	13	5	4	78	9	3129
2011	CX-01	39	37	14	5	5	76	10	1388
2011	CX-02	37	39	13	6	5	76	11	1262

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	20	37	21	11	11	0	57	22	1283
2018	CX-01	20	32	21	13	13	1	52	26	453
2018	CX-02	16	37	24	11	12	0	53	23	555
2018	CX-03	42	46	5	4	4	0	87	8	49
2018	CX-04	23	49	15	9	4	0	72	13	164
2017	CX	18	42	19	10	11	0	60	21	1747
2017	CX-01	16	41	21	9	13	0	57	22	630
2017	CX-02	17	41	20	11	10	0	58	22	822
2014	CX	25	45	16	7	6	0	71	13	2842
2014	CX-01	25	46	16	6	6	0	72	12	1181
2014	CX-02	23	45	17	8	7	0	68	15	1204
2011	CX	31	45	12	6	5	0	76	12	3128
2011	CX-01	32	44	13	5	6	0	76	11	1389
2011	CX-02	28	45	13	8	6	0	73	14	1263
2008	CX	30	47	10	8	4	0	77	13	2194
2008	CX-01	30	47	11	8	4	0	77	12	881
2008	CX-02	26	48	11	9	6	0	75	15	937

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	8	19	20	19	34	0	27	53	1280
2018	CX-01	8	17	20	17	37	0	26	54	452
2018	CX-02	7	14	20	20	39	1	21	59	553
2018	CX-03	27	36	7	19	12	0	62	31	50
2018	CX-04	8	29	24	23	16	0	37	39	165
2017	CX	6	20	21	21	32	0	26	53	1758
2017	CX-01	6	21	20	20	32	0	27	53	636
2017	CX-02	3	18	21	22	35	0	22	57	826
2014	CX	11	29	22	19	18	1	40	37	2855
2014	CX-01	14	32	22	16	16	1	46	31	1184
2014	CX-02	7	24	22	23	23	1	31	47	1211
2011	CX	13	30	25	15	16	1	44	31	3127
2011	CX-01	15	31	26	13	14	1	46	28	1385
2011	CX-02	10	27	25	18	20	0	37	38	1262

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	7	20	21	20	30	0	28	51	1263
2018	CX-01	7	18	22	19	33	0	26	52	445
2018	CX-02	5	17	21	22	34	0	22	57	548
2018	CX-03	21	48	2	14	14	0	69	29	50
2018	CX-04	8	31	26	21	14	0	38	36	160
2017	CX	5	23	22	22	27	0	28	49	1757
2017	CX-01	6	22	22	20	28	0	29	49	635
2017	CX-02	3	20	22	24	31	0	23	55	826
2014	CX	10	30	24	19	16	0	40	35	2852
2014	CX-01	13	32	24	15	15	1	45	30	1183
2014	CX-02	6	26	24	23	20	0	33	43	1210
2011	CX	12	33	23	16	15	0	45	31	3127
2011	CX-01	14	33	23	16	13	1	47	29	1386
2011	CX-02	8	30	24	19	18	0	38	37	1262
2008	CX	11	35	20	20	13	0	46	33	2194
2008	CX-01	10	37	22	18	13	0	47	31	883
2008	CX-02	9	31	21	23	16	0	40	39	937

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	11	16	20	19	31	3	1	28	51	1278
2018	CX-01	10	16	22	17	32	3	1	27	50	450
2018	CX-02	9	13	20	21	34	2	1	22	57	553
2018	CX-03	23	17	25	12	19	4	0	41	32	50
2018	CX-04	12	27	18	20	22	1	0	39	42	165
2017	CX	9	20	22	17	28	4	1	30	47	1759
2017	CX-01	9	19	22	16	26	5	2	30	46	637
2017	CX-02	8	18	21	18	32	2	1	27	51	826
2014	CX	13	23	23	16	19	4	1	39	37	2854
2014	CX-01	15	26	22	15	17	3	1	44	33	1185
2014	CX-02	10	21	24	18	22	5	0	32	42	1209
2011	CX	15	27	22	15	17	4	1	44	33	3128
2011	CX-01	15	28	22	13	15	5	1	46	30	1388
2011	CX-02	12	24	22	17	20	4	1	38	39	1260
2008	CX	14	29	20	16	14	6	1	46	33	2191
2008	CX-01	14	30	20	15	14	7	1	48	30	882
2008	CX-02	10	28	20	19	16	6	1	41	37	935

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	18	29	21	13	17	2	1	48	31	1278
2018	CX-01	17	26	22	13	18	3	1	45	32	453
2018	CX-02	17	30	20	15	17	1	1	48	32	551
2018	CX-03	27	40	6	10	12	2	2	70	24	50
2018	CX-04	16	35	24	12	12	1	0	52	24	164
2017	CX	17	32	21	13	15	2	1	50	29	1760
2017	CX-01	17	31	21	11	15	3	1	51	28	638
2017	CX-02	15	31	20	15	17	1	0	47	33	827
2014	CX	19	33	22	12	11	3	0	54	24	2853
2014	CX-01	21	33	22	11	8	5	1	57	20	1182
2014	CX-02	17	34	22	13	13	1	0	52	26	1211
2011	CX	18	33	21	11	13	3	1	53	25	3124
2011	CX-01	17	33	24	10	11	4	1	52	23	1385
2011	CX-02	18	32	19	12	16	2	0	52	29	1260
2008	CX	17	31	18	16	16	2	0	49	33	2192
2008	CX-01	15	30	20	15	16	2	1	47	32	881
2008	CX-02	16	30	18	17	18	1	0	47	35	937

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	16	30	21	16	17	1	1	46	33	1271
2018	CX-01	15	25	20	18	21	1	1	40	39	450
2018	CX-02	15	31	22	15	17	1	0	46	32	550
2018	CX-03	27	33	17	17	6	0	0	61	23	50
2018	CX-04	16	38	21	17	8	0	0	54	25	161
2017	CX	17	31	19	14	17	1	1	49	32	1760
2017	CX-01	17	28	21	12	20	1	1	45	33	638
2017	CX-02	15	33	18	17	17	0	0	48	34	828
2014	CX	17	35	21	15	11	1	0	53	27	2853
2014	CX-01	17	33	23	14	10	2	1	52	25	1184
2014	CX-02	17	34	19	16	13	0	0	52	29	1209
2011	CX	18	35	18	15	13	1	1	54	28	3122
2011	CX-01	16	32	21	16	13	1	1	49	29	1383
2011	CX-02	19	35	16	15	14	0	0	54	30	1261
2008	CX	16	35	15	17	18	0	0	51	35	2192
2008	CX-01	14	32	17	17	19	0	0	47	36	882
2008	CX-02	16	34	14	18	18	0	0	50	36	936

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	19	29	21	13	17	0	0	48	31	1278
2018	CX-01	17	25	22	15	20	0	0	43	35	454
2018	CX-02	18	30	20	14	18	0	0	49	32	551
2018	CX-03	25	46	10	10	8	0	0	71	19	50
2018	CX-04	20	33	30	10	7	1	0	53	17	163
2017	CX	19	30	22	11	17	1	0	49	29	1757
2017	CX-01	18	30	23	9	18	1	0	49	27	635
2017	CX-02	17	30	21	13	19	1	0	47	32	827
2014	CX	20	34	23	10	10	1	1	55	21	2851
2014	CX-01	21	35	24	8	9	2	1	58	17	1183
2014	CX-02	20	32	24	12	12	1	0	52	24	1209

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	7	18	16	17	41	1	0	26	58	1287
2018	CX-01	5	13	16	17	47	2	0	19	65	458
2018	CX-02	3	17	16	19	44	1	0	20	64	554
2018	CX-03	25	27	13	19	15	0	0	53	34	49
2018	CX-04	14	35	19	13	18	1	0	49	31	165
2017	CX	5	19	19	20	35	2	0	24	56	1762
2017	CX-01	5	17	20	18	37	3	1	23	57	638
2017	CX-02	2	15	19	22	39	2	0	18	62	828
2014	CX	8	23	21	20	24	3	0	32	46	2851
2014	CX-01	8	25	23	17	23	3	1	34	42	1183
2014	CX-02	5	19	20	23	31	2	0	25	55	1209
2011	CX	8	23	21	20	26	3	0	31	47	3129
2011	CX-01	8	23	23	19	24	4	0	31	44	1389
2011	CX-02	5	19	20	21	33	2	0	24	56	1261

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	6	17	14	18	44	0	23	62	1285
2018	CX-01	5	13	12	17	51	1	18	69	457
2018	CX-02	3	14	14	21	47	0	18	68	554
2018	CX-03	13	42	5	19	21	0	55	40	49
2018	CX-04	12	30	26	13	19	0	42	32	164
2017	CX	4	17	17	22	40	1	21	62	1759
2017	CX-01	3	15	16	20	44	1	18	65	636
2017	CX-02	2	14	15	24	44	1	16	69	827
2014	CX	7	21	20	21	29	1	29	51	2851
2014	CX-01	7	22	21	19	29	2	30	49	1184
2014	CX-02	5	17	18	25	35	1	22	60	1209
2011	CX	9	22	20	18	30	1	31	48	3129
2011	CX-01	8	22	22	17	29	2	31	46	1388
2011	CX-02	6	18	18	20	36	1	25	57	1261
2008	CX	7	23	18	19	32	1	31	51	2189
2008	CX-01	5	22	19	19	34	1	27	53	880
2008	CX-02	6	20	17	21	36	1	26	57	936

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	4	13	16	21	45	1	18	66	1279
2018	CX-01	4	11	14	17	52	2	15	70	456
2018	CX-02	2	11	16	22	49	0	13	71	551
2018	CX-03	15	21	17	19	27	0	36	47	49
2018	CX-04	6	27	22	28	18	0	33	45	163
2017	CX	3	14	18	24	39	1	17	64	1757
2017	CX-01	3	12	16	24	43	2	16	68	635
2017	CX-02	2	10	18	25	44	1	12	70	827
2014	CX	4	19	22	24	30	2	24	54	2852
2014	CX-01	5	20	22	21	30	2	25	53	1183
2014	CX-02	3	15	18	28	34	1	19	63	1209
2011	CX	5	21	21	23	27	3	27	51	3127
2011	CX-01	5	21	22	22	26	4	27	50	1387
2011	CX-02	3	18	20	24	33	2	22	58	1260
2008	CX	3	20	17	27	31	1	24	59	2193
2008	CX-01	3	16	19	28	32	2	19	61	881
2008	CX-02	3	18	15	27	35	1	21	64	937

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	4	13	13	19	50	0	17	70	1277
2018	CX-01	3	9	12	18	57	1	12	76	453
2018	CX-02	3	10	12	21	54	0	13	75	553
2018	CX-03	13	22	24	16	26	0	35	42	48
2018	CX-04	6	31	21	20	22	1	37	42	162
2017	CX	3	13	15	22	45	1	16	68	1759
2017	CX-01	3	11	13	21	49	2	14	72	638
2017	CX-02	2	10	16	22	49	1	11	72	826
2014	CX	5	17	19	24	34	1	22	58	2854
2014	CX-01	5	17	20	21	34	2	23	57	1184
2014	CX-02	4	13	16	27	40	1	17	67	1210
2011	CX	5	22	18	23	31	2	28	55	3126
2011	CX-01	5	20	18	22	32	2	26	55	1384
2011	CX-02	3	20	16	24	36	1	23	61	1262
2008	CX	4	20	14	28	33	1	25	61	2192
2008	CX-01	4	18	14	27	35	1	22	63	881
2008	CX-02	3	16	13	30	36	1	20	67	936

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	5	18	16	18	43	0	0	23	62	1281
2018	CX-01	5	16	14	15	50	0	0	20	65	454
2018	CX-02	3	14	15	20	47	0	0	17	68	554
2018	CX-03	17	35	13	17	19	0	0	52	36	50
2018	CX-04	7	30	25	22	17	0	0	37	38	162
2017	CX	4	16	17	23	40	0	0	20	63	1756
2017	CX-01	4	12	18	22	43	0	0	17	66	635
2017	CX-02	2	15	14	23	45	0	1	17	69	827
2014	CX	5	21	21	23	29	0	0	26	52	2851
2014	CX-01	4	20	25	22	28	0	0	24	51	1183
2014	CX-02	3	20	18	25	33	0	0	24	58	1209
2011	CX	6	26	19	21	27	0	0	32	48	3132
2011	CX-01	5	24	22	20	28	1	0	29	48	1390
2011	CX-02	6	23	16	23	31	0	0	29	55	1262

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	12	33	21	18	16	45	34	1284
2018	CX-01	12	31	21	18	18	43	36	454
2018	CX-02	9	32	24	19	17	40	36	555
2018	CX-03	31	42	13	12	2	73	14	50
2018	CX-04	15	44	15	17	9	59	26	164
2017	CX	9	36	20	18	16	45	34	1758
2017	CX-01	9	35	21	18	16	44	34	636
2017	CX-02	8	34	21	20	17	42	37	829

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	3	10	15	22	49	1	1	13	72	1279
2018	CX-01	3	9	15	19	49	2	2	13	72	453
2018	CX-02	3	7	14	19	55	1	1	10	75	549
2018	CX-03	6	13	25	25	27	5	0	20	54	50
2018	CX-04	1	16	15	32	38	0	0	16	69	165
2017	CX	2	8	15	24	47	3	1	10	74	1754
2017	CX-01	2	8	15	24	44	4	1	11	73	634
2017	CX-02	1	6	15	24	51	3	0	7	77	825
2014	CX	3	12	19	28	34	4	1	15	65	2854
2014	CX-01	3	11	23	27	29	6	1	15	61	1184
2014	CX-02	2	10	16	29	39	3	0	13	70	1210

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	14	30	18	16	21	0	0	44	37	1280
2018	CX-01	12	23	18	20	26	0	1	35	46	454
2018	CX-02	14	34	19	13	20	0	0	48	33	552
2018	CX-03	17	38	14	21	10	0	0	54	31	50
2018	CX-04	13	40	20	16	11	0	0	53	27	164
2017	CX	13	30	18	18	20	1	0	43	38	1760
2017	CX-01	12	26	19	17	24	1	1	39	42	638
2017	CX-02	12	31	17	19	20	1	0	44	40	827
2014	CX	14	33	22	16	13	1	0	48	30	2853
2014	CX-01	14	30	25	17	12	2	1	45	30	1183
2014	CX-02	14	36	19	16	14	1	0	50	31	1211
2011	CX	15	32	19	17	15	1	1	48	32	3124
2011	CX-01	13	30	22	18	16	1	1	44	34	1385
2011	CX-02	17	32	17	18	16	0	0	49	34	1260
2008	CX	16	35	14	18	18	0	0	50	36	2190
2008	CX-01	14	32	15	19	19	0	1	46	39	882
2008	CX-02	16	34	14	18	18	0	0	50	36	936

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	8	31	21	20	19	0	1	39	39	170
2018	CX-04	7	32	20	22	18	0	1	39	40	152
2017	CX	8	39	18	20	15	0	0	47	35	235
2014	CX	9	33	24	19	14	1	0	43	33	381
2014	CX-02	21	0	29	29	21	0	0	21	50	14

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	10	45	10	21	14	55	35	1284
2018	CX-01	10	43	11	19	16	53	36	455
2018	CX-02	9	44	9	24	14	53	39	553
2018	CX-03	25	52	6	8	8	77	17	50
2018	CX-04	10	55	8	19	9	64	28	165
2017	CX	8	35	14	23	20	43	43	1760
2017	CX-01	8	36	14	21	21	44	41	637
2017	CX-02	7	34	13	25	21	41	46	827
2014	CX	9	37	15	22	17	47	39	2853
2014	CX-01	12	39	16	20	14	51	34	1183
2014	CX-02	6	36	13	24	20	43	44	1211
2011	CX	14	45	12	17	11	59	29	3129
2011	CX-01	17	46	11	16	10	63	26	1388
2011	CX-02	12	43	12	19	14	56	32	1262
2008	CX	10	40	11	23	15	50	38	2192
2008	CX-01	11	42	10	22	15	53	37	880
2008	CX-02	8	36	13	25	18	44	43	936

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	24	45	18	8	5	0	0	70	13	1280
2018	CX-01	22	43	20	9	6	0	0	65	15	452
2018	CX-02	22	45	19	8	5	0	1	67	13	552
2018	CX-03	56	38	2	0	4	0	0	93	4	50
2018	CX-04	26	55	11	8	0	0	0	81	8	164
2017	CX	26	43	17	7	6	1	0	70	13	1758
2017	CX-01	23	42	19	7	8	1	1	66	15	636
2017	CX-02	26	43	17	7	6	0	0	69	13	826
2014	CX	30	43	16	6	5	0	0	73	11	2851
2014	CX-01	29	43	17	5	5	1	0	73	10	1182
2014	CX-02	28	43	17	6	6	0	0	71	12	1211
2011	CX	36	39	14	5	5	0	0	76	10	3125
2011	CX-01	38	36	16	5	5	0	0	74	10	1386
2011	CX-02	33	42	15	5	5	0	0	75	11	1262
2008	CX	30	44	14	8	5	0	0	74	13	2193
2008	CX-01	29	43	16	7	4	0	0	73	11	880
2008	CX-02	28	42	14	9	7	0	0	70	16	937

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	30	49	10	7	4	0	79	11	1278
2018	CX-01	28	49	12	8	4	0	77	11	452
2018	CX-02	28	49	10	8	5	0	78	13	550
2018	CX-03	58	36	5	0	2	0	93	2	50
2018	CX-04	35	52	7	5	1	0	87	6	165
2017	CX	32	45	11	6	5	0	78	11	1757
2017	CX-01	29	46	13	6	5	1	76	11	637
2017	CX-02	32	45	10	6	6	0	77	12	824
2014	CX	34	46	10	6	4	0	80	9	2852
2014	CX-01	33	47	12	5	3	0	80	8	1183
2014	CX-02	34	44	10	6	5	0	79	11	1210
2011	CX	39	43	9	5	4	0	83	9	3129
2011	CX-01	39	42	10	5	4	0	81	9	1389
2011	CX-02	37	44	9	6	4	1	81	10	1261
2008	CX	35	48	10	4	3	0	83	8	2194
2008	CX-01	36	46	10	5	3	0	82	8	881
2008	CX-02	31	49	11	5	4	0	80	9	937

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	5	17	19	22	37	1	0	22	59	1284
2018	CX-01	6	13	21	21	37	2	0	19	59	452
2018	CX-02	3	15	17	22	43	1	0	18	65	557
2018	CX-03	10	33	14	23	19	0	0	44	42	50
2018	CX-04	5	29	21	23	21	1	0	35	44	164
2017	CX	6	18	20	22	31	2	0	24	55	1756
2017	CX-01	6	17	26	17	31	3	0	24	50	635
2017	CX-02	4	15	17	26	36	1	0	19	63	826
2014	CX	7	22	24	21	22	3	0	31	45	2852
2014	CX-01	9	24	27	18	18	4	1	34	38	1183
2014	CX-02	5	19	23	24	27	3	0	24	53	1209
2011	CX	9	26	22	20	21	2	0	36	42	3129
2011	CX-01	9	27	24	19	18	3	0	37	38	1388
2011	CX-02	7	23	19	22	27	1	0	31	49	1261
2008	CX	6	26	19	24	25	1	0	32	49	2192
2008	CX-01	5	25	23	23	23	1	0	30	47	881
2008	CX-02	5	22	15	26	31	0	0	28	57	935

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	9	26	17	16	31	1	1	35	48	1282
2018	CX-01	10	26	17	15	29	2	1	37	46	453
2018	CX-02	7	21	16	17	37	1	1	28	55	552
2018	CX-03	14	37	17	15	14	2	0	53	30	50
2018	CX-04	13	38	18	14	17	0	1	51	31	165
2017	CX	9	23	18	16	30	2	1	33	48	1759
2017	CX-01	9	26	20	13	29	3	1	35	43	636
2017	CX-02	7	20	17	18	36	2	1	27	56	828
2014	CX	11	30	19	16	21	3	1	42	39	2851
2014	CX-01	13	32	19	13	18	4	1	47	33	1183
2014	CX-02	7	26	19	19	26	2	0	34	47	1209
2011	CX	16	33	16	15	19	1	1	50	35	3131
2011	CX-01	17	35	16	12	17	2	1	54	30	1389
2011	CX-02	12	30	15	18	23	1	1	43	42	1261
2008	CX	13	41	13	14	19	1	1	55	33	2192
2008	CX-01	13	44	13	12	17	1	1	58	29	881
2008	CX-02	11	37	13	15	22	1	1	49	38	936

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	6	24	15	22	33	0	0	30	55	1286
2018	CX-01	4	17	15	22	41	0	0	22	63	455
2018	CX-02	4	22	14	22	37	0	0	26	60	555
2018	CX-03	11	34	22	21	13	0	0	45	34	49
2018	CX-04	13	42	16	21	7	0	0	56	28	165
2017	CX	6	24	16	23	30	0	0	30	53	1751
2017	CX-01	5	18	18	24	35	0	0	23	59	632
2017	CX-02	4	24	16	25	32	0	0	28	56	823
2014	CX	5	26	18	26	24	0	0	32	50	2849
2014	CX-01	4	22	21	27	25	0	0	27	52	1181
2014	CX-02	4	24	16	29	27	0	0	28	56	1210
2011	CX	8	29	18	21	23	0	1	38	44	3132
2011	CX-01	6	24	21	22	26	1	1	30	49	1390
2011	CX-02	7	29	16	23	25	0	1	36	48	1263

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	8	20	18	20	34	28	54	1281
2018	CX-01	6	15	17	19	42	22	61	454
2018	CX-02	5	17	17	23	37	22	60	552
2018	CX-03	23	40	14	12	10	63	23	50
2018	CX-04	13	37	23	17	9	51	26	163
2017	CX	6	20	18	23	32	27	55	1748
2017	CX-01	5	17	19	23	36	21	59	631
2017	CX-02	4	20	17	24	35	24	59	823
2014	CX	8	25	22	22	23	33	45	2849
2014	CX-01	7	22	25	23	23	29	46	1182
2014	CX-02	5	23	19	24	28	29	52	1208

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	7	20	20	22	31	0	0	27	53	1278
2018	CX-01	7	17	20	22	34	0	0	24	56	453
2018	CX-02	4	17	20	22	36	0	0	22	59	549
2018	CX-03	19	31	21	17	12	0	0	50	29	50
2018	CX-04	10	34	24	19	13	0	0	44	32	164
2017	CX	5	22	23	22	27	0	0	27	50	1751
2017	CX-01	3	22	25	22	28	0	0	25	50	633
2017	CX-02	4	18	22	24	31	0	0	22	56	822
2014	CX	7	26	27	22	19	0	0	33	40	2847
2014	CX-01	6	25	28	22	18	1	1	31	40	1182
2014	CX-02	5	23	26	24	22	0	0	28	46	1206
2011	CX	12	36	25	15	10	1	1	49	25	3125
2011	CX-01	13	35	28	14	9	1	1	49	23	1388
2011	CX-02	10	34	24	18	12	1	0	45	31	1258

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	4	19	22	19	33	2	0	24	54	1283
2018	CX-01	3	12	24	19	39	4	0	15	60	451
2018	CX-02	3	18	19	19	39	1	0	22	59	557
2018	CX-03	10	37	24	14	10	4	0	50	26	50
2018	CX-04	8	36	28	18	9	0	1	44	28	164
2017	CX	4	16	24	20	31	3	1	21	53	1759
2017	CX-01	3	11	25	22	33	5	1	15	58	637
2017	CX-02	3	15	23	21	36	3	0	18	58	828

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	11	28	19	19	22	0	0	39	42	1283
2018	CX-01	12	27	20	18	22	0	0	39	40	455
2018	CX-02	8	26	16	21	28	0	0	35	49	554
2018	CX-03	25	36	25	8	6	0	0	61	14	50
2018	CX-04	15	33	24	20	6	1	1	49	27	163
2017	CX	9	27	19	21	24	0	0	36	45	1759
2017	CX-01	9	27	21	17	26	0	0	36	44	637
2017	CX-02	7	24	18	24	27	0	0	31	51	826
2014	CX	11	29	21	19	20	1	0	40	39	2847
2014	CX-01	11	32	23	17	16	1	0	43	33	1181
2014	CX-02	8	27	18	21	24	1	0	35	46	1208
2011	CX	14	33	19	16	17	0	1	48	33	3128
2011	CX-01	14	35	21	14	14	1	0	50	29	1389
2011	CX-02	13	31	16	17	22	0	1	44	39	1262

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	31	35	20	7	4	0	3	69	11	1286
2018	CX-01	38	31	14	6	4	0	7	74	11	456
2018	CX-02	29	36	24	5	5	0	2	66	10	554
2018	CX-03	31	36	27	6	0	0	0	67	6	50
2018	CX-04	18	45	18	14	4	0	1	64	18	164
2017	CX	33	36	17	6	2	0	4	73	9	1761
2017	CX-01	41	33	13	4	1	1	7	81	5	637
2017	CX-02	31	37	20	6	3	0	2	70	9	828
2014	CX	30	38	22	6	3	0	2	69	9	2850
2014	CX-01	37	39	16	3	2	0	3	78	5	1183
2014	CX-02	26	37	27	7	3	0	1	63	10	1209
2011	CX	33	35	19	7	3	0	3	70	11	3127
2011	CX-01	43	35	13	3	1	0	5	82	4	1386
2011	CX-02	29	35	22	8	5	0	1	65	13	1261
2008	CX	27	37	21	8	5	0	2	65	13	2190
2008	CX-01	35	39	16	3	2	0	4	78	5	879
2008	CX-02	24	36	23	9	7	0	1	61	16	936

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CX	15	48	36	1287
2018	CX-01	13	54	33	454
2018	CX-02	19	42	38	556
2018	CX-03	10	46	44	50
2018	CX-04	12	52	36	165
2017	CX	17	49	34	1760
2017	CX-01	15	53	33	638
2017	CX-02	17	47	36	826
2014	CX	13	56	31	2851
2014	CX-01	9	62	29	1184
2014	CX-02	17	51	32	1206
2011	CX	17	55	28	3134
2011	CX-01	14	60	27	1390
2011	CX-02	18	51	31	1263

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CX	19	31	20	18	1	11	198
2018	CX-01	10	28	20	30	0	12	60
2018	CX-02	17	33	21	15	2	12	107
2017	CX	23	29	21	19	0	8	291
2017	CX-01	19	28	23	23	0	6	95
2017	CX-02	22	30	23	16	0	8	142
2014	CX	23	32	19	20	9999	7	379
2014	CX-01	14	30	28	21	9999	7	112
2014	CX-02	23	31	15	24	9999	8	204
2011	CX	19	47	18	10	9999	6	521
2011	CX-01	15	46	18	12	9999	8	190
2011	CX-02	20	43	20	11	9999	5	228

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	15	37	20	14	14	1	0	52	28	1285
2018	CX-01	11	32	21	17	18	1	0	43	35	456
2018	CX-02	13	35	23	14	16	0	0	48	29	553
2018	CX-03	45	42	4	6	2	0	0	88	8	50
2018	CX-04	21	55	13	7	3	1	0	77	10	164
2017	CX	12	33	22	14	18	1	0	46	32	1757
2017	CX-01	11	30	22	16	20	1	1	41	37	637
2017	CX-02	9	32	24	15	20	0	0	41	35	828
2014	CX	13	36	23	14	12	1	0	50	26	2848
2014	CX-01	12	36	25	13	12	1	0	49	25	1180
2014	CX-02	11	34	23	16	14	1	0	46	31	1210
2011	CX	16	38	21	12	12	1	0	54	24	3130
2011	CX-01	14	37	23	12	12	2	0	52	25	1389
2011	CX-02	13	37	21	14	15	1	0	50	28	1261
2008	CX	21	35	18	12	12	1	0	57	25	2192
2008	CX-01	20	34	20	12	13	2	0	55	26	882
2008	CX-02	17	35	19	14	14	1	0	53	28	935

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	7	28	23	20	21	1	0	36	41	1283
2018	CX-01	8	23	24	19	25	0	0	31	45	454
2018	CX-02	6	26	22	23	23	1	0	32	46	552
2018	CX-03	17	43	17	21	2	0	0	60	23	50
2018	CX-04	8	42	29	13	7	1	0	51	20	165
2017	CX	7	28	25	18	21	1	1	36	39	1758
2017	CX-01	7	25	25	18	24	1	1	32	43	634
2017	CX-02	5	27	25	19	23	0	0	32	43	828
2014	CX	9	33	26	16	14	1	0	43	31	2855
2014	CX-01	9	33	27	15	14	2	0	43	30	1185
2014	CX-02	7	29	26	20	17	1	0	37	37	1210
2011	CX	14	37	22	14	11	1	0	52	25	3124
2011	CX-01	15	36	25	12	11	1	0	51	24	1386
2011	CX-02	12	36	22	17	13	1	0	48	30	1259

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	23	34	30	9	3	1	2	11	58	1284
2018	CX-01	25	31	27	11	3	1	3	14	58	456
2018	CX-02	24	34	32	6	2	1	1	9	59	553
2018	CX-03	12	27	38	21	2	0	0	23	40	50
2018	CX-04	14	44	32	8	2	0	1	10	58	163
2017	CX	22	33	29	8	3	1	3	12	58	1760
2017	CX-01	23	30	28	10	4	1	5	14	56	637
2017	CX-02	22	34	30	7	3	1	2	10	59	827
2014	CX	14	35	35	11	3	1	2	14	50	2848
2014	CX-01	13	29	35	13	4	2	3	18	45	1182
2014	CX-02	14	39	33	9	2	1	1	12	54	1207
2011	CX	15	35	30	12	4	1	3	16	52	3123
2011	CX-01	14	32	30	13	5	2	5	19	49	1385
2011	CX-02	17	36	30	11	3	1	2	15	54	1261
2008	CX	18	38	29	10	3	1	1	13	57	2190
2008	CX-01	18	34	30	12	3	1	2	15	54	879
2008	CX-02	20	39	29	9	2	0	1	11	60	935

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	31	32	22	9	3	1	1	13	64	1282
2018	CX-01	32	33	17	10	4	1	2	15	67	455
2018	CX-02	33	30	24	8	3	1	1	11	65	553
2018	CX-03	19	27	31	19	4	0	0	23	46	50
2018	CX-04	22	37	31	7	2	0	1	9	60	162
2017	CX	28	29	26	9	3	1	3	13	60	1754
2017	CX-01	30	27	26	8	4	2	4	13	60	635
2017	CX-02	29	32	25	9	3	1	2	12	62	824
2014	CX	18	32	31	12	4	2	1	17	51	2850
2014	CX-01	15	28	32	13	5	3	3	20	46	1184
2014	CX-02	21	35	29	11	3	1	1	14	57	1207
2011	CX	19	29	27	13	6	2	3	21	51	3121
2011	CX-01	18	28	27	14	7	3	4	22	49	1386
2011	CX-02	21	31	26	13	5	2	2	19	54	1260
2008	CX	22	32	27	12	4	1	1	17	55	2187
2008	CX-01	20	30	27	13	5	2	2	19	52	877
2008	CX-02	25	34	26	11	4	0	1	14	59	935

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	27	29	26	9	4	3	3	13	59	1280
2018	CX-01	27	26	25	9	4	4	5	14	59	454
2018	CX-02	27	31	26	9	3	2	3	12	61	551
2018	CX-03	27	23	27	14	6	0	2	21	51	50
2018	CX-04	21	33	30	9	4	1	1	14	55	163
2017	CX	27	28	26	10	3	2	5	14	59	1757
2017	CX-01	28	24	25	8	3	4	7	13	59	636
2017	CX-02	27	30	24	11	3	1	4	15	60	825
2014	CX	22	32	28	10	3	3	2	14	57	2847
2014	CX-01	18	30	29	12	4	4	4	17	52	1182
2014	CX-02	25	32	27	8	3	2	2	12	60	1207
2011	CX	24	30	24	10	4	3	4	16	58	3116
2011	CX-01	22	27	25	11	5	5	6	18	55	1382
2011	CX-02	26	33	23	10	3	2	3	14	62	1257
2008	CX	25	32	26	11	3	2	2	14	59	2185
2008	CX-01	25	30	25	11	3	3	3	15	58	875
2008	CX-02	26	32	26	10	3	1	1	13	60	936

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	10	13	34	26	9	1	7	38	25	1274
2018	CX-01	10	13	23	26	11	3	15	45	28	452
2018	CX-02	10	13	40	25	9	1	3	35	23	549
2018	CX-03	8	13	36	33	10	0	0	43	21	50
2018	CX-04	10	16	44	24	6	0	1	30	26	163
2017	CX	10	15	32	23	9	2	10	36	28	1752
2017	CX-01	10	11	25	21	11	3	19	41	26	633
2017	CX-02	9	16	36	24	8	1	5	35	27	826
2014	CX	8	16	34	26	8	2	6	37	26	2836
2014	CX-01	8	13	30	26	10	3	10	42	23	1176
2014	CX-02	8	15	37	28	7	1	3	37	24	1204
2011	CX	10	17	30	23	10	2	8	37	30	3118
2011	CX-01	8	13	25	25	13	3	13	45	25	1384
2011	CX-02	11	17	33	25	8	1	4	35	30	1259
2008	CX	10	19	33	24	8	1	5	34	30	2178
2008	CX-01	7	16	28	26	11	2	11	42	27	872
2008	CX-02	10	18	36	25	8	1	2	34	29	931

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	28	25	27	11	5	1	3	17	56	1280
2018	CX-01	26	21	27	13	6	2	6	21	50	452
2018	CX-02	29	27	27	11	4	1	2	15	57	552
2018	CX-03	21	27	29	14	6	2	0	21	49	50
2018	CX-04	30	36	23	7	2	1	1	9	68	164
2017	CX	22	25	28	14	5	2	4	20	50	1757
2017	CX-01	20	23	26	16	6	3	6	24	47	636
2017	CX-02	22	23	32	14	5	1	3	19	47	825
2014	CX	18	27	31	15	5	2	3	20	47	2844
2014	CX-01	13	24	32	16	7	3	5	25	40	1179
2014	CX-02	20	28	30	14	4	2	2	19	50	1207
2011	CX	17	23	30	15	8	2	5	24	43	3120
2011	CX-01	12	19	31	18	10	3	8	31	35	1382
2011	CX-02	19	26	30	15	6	1	3	22	47	1260
2008	CX	19	25	30	16	5	1	3	22	46	2184
2008	CX-01	15	22	30	18	7	1	6	28	40	874
2008	CX-02	20	25	32	16	5	1	1	21	46	935

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	21	22	24	22	7	2	4	30	45	1273
2018	CX-01	19	20	21	23	9	3	6	35	42	453
2018	CX-02	22	21	24	23	5	1	3	30	45	549
2018	CX-03	15	30	26	17	8	2	2	26	46	49
2018	CX-04	23	31	25	16	4	0	1	20	54	160
2017	CX	17	18	26	21	8	2	7	32	39	1756
2017	CX-01	16	14	26	21	9	4	11	35	35	636
2017	CX-02	19	20	24	22	9	2	5	33	41	825
2014	CX	12	20	29	23	9	3	4	35	34	2850
2014	CX-01	11	16	28	25	11	4	5	39	30	1182
2014	CX-02	13	21	29	23	9	2	4	33	36	1208
2011	CX	17	22	26	17	9	3	6	29	43	3125
2011	CX-01	15	17	27	18	11	5	7	33	36	1387
2011	CX-02	19	25	26	15	8	3	5	25	47	1261
2008	CX	19	25	28	18	6	1	3	25	46	2185
2008	CX-01	14	22	29	21	8	2	4	30	39	876
2008	CX-02	22	26	28	16	5	1	2	21	50	934

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	26	28	24	12	5	2	4	17	57	1281
2018	CX-01	25	26	23	11	6	2	7	19	56	454
2018	CX-02	27	30	23	11	4	1	3	16	59	551
2018	CX-03	10	27	26	27	8	2	0	36	38	50
2018	CX-04	24	34	29	12	1	0	1	13	58	164
2017	CX	23	25	26	12	3	3	7	17	53	1758
2017	CX-01	23	20	26	12	4	4	11	19	51	637
2017	CX-02	24	25	27	12	3	3	5	16	54	825
2014	CX	19	28	29	12	5	3	4	19	50	2843
2014	CX-01	15	26	28	15	6	4	6	23	46	1176
2014	CX-02	20	29	30	11	4	3	3	16	52	1208

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	12	23	17	19	28	0	1	35	48	1274
2018	CX-01	12	20	20	19	27	0	1	32	48	450
2018	CX-02	11	22	15	19	33	0	0	32	52	549
2018	CX-03	21	19	25	19	17	0	0	40	35	50
2018	CX-04	13	35	15	20	15	1	0	49	36	163
2017	CX	10	22	19	21	27	1	1	33	49	1760
2017	CX-01	9	20	20	20	30	1	1	30	50	637
2017	CX-02	8	23	19	21	29	1	1	31	51	827
2014	CX	15	30	18	19	17	1	1	46	36	2852
2014	CX-01	14	30	18	20	17	1	1	45	37	1183
2014	CX-02	13	29	19	19	19	0	1	42	39	1210

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	12	32	21	18	16	0	0	45	34	1276
2018	CX-01	13	29	24	19	15	0	1	42	34	451
2018	CX-02	11	32	20	16	20	0	0	44	36	549
2018	CX-03	23	40	14	14	8	0	0	63	23	50
2018	CX-04	5	44	18	22	10	0	0	50	33	165
2017	CX	7	31	21	19	21	1	1	38	40	1751
2017	CX-01	8	28	21	19	22	1	1	37	42	633
2017	CX-02	5	31	22	19	21	0	0	37	41	824
2014	CX	9	41	23	17	9	0	0	51	26	2848
2014	CX-01	9	40	24	16	10	1	1	50	26	1182
2014	CX-02	8	41	23	18	10	0	0	49	28	1206

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	10	35	25	12	16	1	1	46	28	1278
2018	CX-01	10	30	28	12	16	2	2	41	29	452
2018	CX-02	10	31	25	14	19	1	0	41	34	549
2018	CX-03	21	50	14	8	6	0	0	71	14	50
2018	CX-04	7	55	24	8	6	1	0	62	14	165

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	18	32	26	9	12	2	1	51	22	1279
2018	CX-01	17	28	27	11	12	3	2	48	24	452
2018	CX-02	14	34	25	9	16	2	1	49	26	552
2018	CX-03	25	38	25	8	4	0	0	63	12	50
2018	CX-04	26	37	25	8	3	1	0	63	11	165
2017	CX	14	29	28	11	15	3	1	44	27	1761
2017	CX-01	11	24	33	11	16	4	1	37	28	637
2017	CX-02	10	30	27	13	17	2	1	42	31	828
2014	CX	20	37	22	9	8	3	1	60	17	2852
2014	CX-01	23	35	23	8	7	4	1	61	15	1184
2014	CX-02	17	36	22	10	10	3	1	56	21	1209

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	13	31	24	15	16	1	0	45	31	1275
2018	CX-01	13	29	26	14	16	2	0	43	30	451
2018	CX-02	9	29	24	17	20	1	0	38	38	552
2018	CX-03	27	39	15	12	6	0	0	66	19	49
2018	CX-04	20	42	25	8	4	1	0	62	12	163
2017	CX	10	35	23	16	15	2	0	45	31	1759
2017	CX-01	9	31	24	14	17	3	0	42	33	637
2017	CX-02	7	33	23	19	16	2	0	41	35	828
2014	CX	17	37	22	13	9	2	0	55	22	2855
2014	CX-01	18	37	21	12	8	3	1	57	20	1184
2014	CX-02	13	34	22	16	12	2	0	48	29	1211
2011	CX	14	32	24	14	13	2	1	47	29	3128
2011	CX-01	13	30	26	14	12	3	1	46	27	1386
2011	CX-02	11	30	23	17	17	2	0	42	34	1262

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	12	33	19	15	21	0	0	45	36	1276
2018	CX-01	12	31	20	15	22	0	0	43	37	450
2018	CX-02	8	30	20	16	26	0	0	38	42	553
2018	CX-03	31	40	14	6	8	0	0	71	14	50
2018	CX-04	18	42	18	12	9	0	0	60	21	163
2017	CX	11	34	18	17	20	0	0	45	37	1758
2017	CX-01	12	33	20	13	22	1	1	45	36	635
2017	CX-02	8	33	17	20	22	0	0	40	42	828
2014	CX	17	39	19	14	11	0	0	56	25	2852
2014	CX-01	20	38	19	13	10	1	0	58	23	1184
2014	CX-02	12	38	19	16	14	0	0	50	31	1208
2011	CX	17	37	19	12	14	1	0	55	26	3125
2011	CX-01	18	37	19	12	12	1	0	56	24	1384
2011	CX-02	13	35	20	14	18	1	0	48	32	1261
2008	CX	13	36	18	16	16	0	0	49	32	2189
2008	CX-01	12	37	19	14	17	0	0	50	31	880
2008	CX-02	12	30	20	19	19	0	0	42	38	934

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	6	19	20	21	32	1	1	25	54	1280
2018	CX-01	6	17	22	20	32	2	2	24	54	453
2018	CX-02	4	16	18	23	37	1	1	20	61	550
2018	CX-03	12	33	23	12	17	0	2	47	30	50
2018	CX-04	5	29	25	22	19	1	0	34	41	165
2017	CX	6	21	21	21	29	2	1	27	51	1759
2017	CX-01	7	18	23	19	28	3	2	26	50	636
2017	CX-02	4	19	20	23	32	1	1	23	56	827
2014	CX	10	30	23	19	16	2	1	41	36	2853
2014	CX-01	10	29	25	16	16	3	1	41	33	1183
2014	CX-02	8	27	22	23	18	1	1	36	41	1210

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	10	28	20	17	22	1	0	39	40	1283
2018	CX-01	11	25	19	18	25	2	0	37	44	453
2018	CX-02	8	27	20	18	25	1	1	36	44	554
2018	CX-03	17	39	19	19	6	0	0	56	25	50
2018	CX-04	15	39	25	10	11	1	0	54	21	165
2017	CX	12	32	20	15	18	2	1	45	35	1758
2017	CX-01	9	29	22	14	21	4	1	40	36	635
2017	CX-02	10	32	18	17	21	1	0	42	39	827
2014	CX	14	39	18	14	11	3	1	55	26	2850
2014	CX-01	14	37	21	13	11	4	1	53	25	1181
2014	CX-02	12	38	18	16	13	3	1	52	30	1210
2011	CX	19	36	17	12	12	3	1	57	25	3122
2011	CX-01	19	36	18	13	11	3	0	57	24	1386
2011	CX-02	17	35	17	13	14	3	1	54	28	1258
2008	CX	17	34	15	14	16	3	1	53	31	2188
2008	CX-01	14	34	17	16	14	4	1	51	32	879
2008	CX-02	15	32	16	14	20	2	0	48	36	934

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	7	26	21	20	26	0	33	47	1282
2018	CX-01	7	21	20	21	30	1	29	51	454
2018	CX-02	5	25	19	20	31	0	29	51	555
2018	CX-03	12	38	23	19	8	0	50	27	50
2018	CX-04	8	39	27	16	10	0	47	25	161

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	6	19	16	20	37	2	0	26	58	1287
2018	CX-01	7	19	14	20	37	3	0	27	58	454
2018	CX-02	6	16	14	21	42	1	0	22	63	556
2018	CX-03	10	23	29	14	21	2	0	34	36	50
2018	CX-04	5	23	22	22	24	1	1	29	48	165
2017	CX	7	23	16	19	33	2	0	30	53	1756
2017	CX-01	6	20	18	20	33	3	1	27	54	633
2017	CX-02	6	22	15	19	37	1	0	28	57	827
2014	CX	9	28	17	19	24	3	0	38	44	2852
2014	CX-01	10	27	19	19	21	4	0	39	42	1183
2014	CX-02	7	26	17	21	27	2	0	34	49	1210
2011	CX	10	25	18	21	23	3	1	36	45	3129
2011	CX-01	9	26	20	19	21	5	0	37	42	1388
2011	CX-02	8	23	16	23	27	2	0	32	52	1261

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CX	44	56	1287
2018	CX-01	41	59	456
2018	CX-02	50	50	555
2018	CX-03	35	65	50
2018	CX-04	39	61	165

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CX	58	568
2018	CX-01	61	187
2018	CX-02	56	275

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CX	72	568
2018	CX-01	67	187
2018	CX-02	78	275

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	CX	9	568
2018	CX-01	4	187
2018	CX-02	4	275

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CX	48	568
2018	CX-01	51	187
2018	CX-02	52	275
2018	CX-03	29	17
2018	CX-04	31	64

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CX	11	568
2018	CX-01	12	187
2018	CX-02	9	275

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CX	16	568
2018	CX-01	14	187
2018	CX-02	18	275

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CX	6	568
2018	CX-01	5	187
2018	CX-02	5	275

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CX	49	567
2018	CX-01	53	185
2018	CX-02	51	275
2018	CX-03	41	17
2018	CX-04	35	65

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CX	42	567
2018	CX-01	41	185
2018	CX-02	45	275
2018	CX-03	47	17
2018	CX-04	32	65

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CX	55	567
2018	CX-01	52	185
2018	CX-02	58	275
2018	CX-03	65	17
2018	CX-04	48	65

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CX	51	567
2018	CX-01	49	185
2018	CX-02	52	275
2018	CX-03	65	17
2018	CX-04	45	65

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	CX	37	567
2018	CX-01	33	185
2018	CX-02	42	275
2018	CX-03	53	17
2018	CX-04	29	65

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CX	72	567
2018	CX-01	75	185
2018	CX-02	71	275
2018	CX-03	53	17
2018	CX-04	69	65

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CX	54	567
2018	CX-01	57	185
2018	CX-02	51	275
2018	CX-03	59	17
2018	CX-04	54	65

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CX	12	567
2018	CX-01	12	185
2018	CX-02	15	275

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	CX	23	567
2018	CX-01	25	185
2018	CX-02	23	275
2018	CX-03	47	17
2018	CX-04	11	65

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	CX	28	567
2018	CX-01	31	185
2018	CX-02	31	275

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CX	60	567
2018	CX-01	57	185
2018	CX-02	68	275
2018	CX-03	71	17
2018	CX-04	46	65

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	CX	45	567
2018	CX-01	52	185
2018	CX-02	45	275
2018	CX-03	41	17
2018	CX-04	35	65

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CX	16	567
2018	CX-01	14	185
2018	CX-02	18	275

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CX	36	569
2018	CX-01	25	187
2018	CX-02	39	275
2018	CX-03	53	17
2018	CX-04	52	65

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CX	32	569
2018	CX-01	26	187
2018	CX-02	34	275
2018	CX-03	47	17
2018	CX-04	38	65

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CX	7	569
2018	CX-01	3	187
2018	CX-02	8	275

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CX	31	569
2018	CX-01	26	187
2018	CX-02	42	275

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CX	15	569
2018	CX-01	14	187
2018	CX-02	16	275

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CX	10	569
2018	CX-01	8	187
2018	CX-02	14	275

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CX	23	569
2018	CX-01	24	187
2018	CX-02	24	275

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CX	15	569
2018	CX-01	13	187
2018	CX-02	16	275

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CX	29	569
2018	CX-01	35	187
2018	CX-02	26	275

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CX	11	509
2018	CX-01	12	172
2018	CX-02	11	237
2018	CX-03	0	15
2018	CX-04	18	61

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CX	13	509
2018	CX-01	15	172
2018	CX-02	11	237

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CX	9	509
2018	CX-01	9	172
2018	CX-02	10	237
2018	CX-03	0	15
2018	CX-04	11	61

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CX	6	509
2018	CX-01	7	172
2018	CX-02	6	237

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CX	4	509
2018	CX-02	5	237
2018	CX-04	8	61

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CX	5	509
2018	CX-02	6	237
2018	CX-04	8	61

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CX	4	509
2018	CX-02	5	237

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CX	11	509
2018	CX-01	13	172
2018	CX-02	11	237

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CX	13	509
2018	CX-01	15	172
2018	CX-02	13	237

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CX	42	509
2018	CX-01	45	172
2018	CX-02	42	237
2018	CX-03	40	15
2018	CX-04	38	61

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CX	14	509
2018	CX-01	15	172
2018	CX-02	14	237

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CX	55	509
2018	CX-01	57	172
2018	CX-02	57	237
2018	CX-03	60	15
2018	CX-04	39	61

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CX	4	509
2018	CX-01	6	172
2018	CX-02	4	237

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CX	69	509
2018	CX-01	72	172
2018	CX-02	73	237
2018	CX-03	60	15
2018	CX-04	52	61

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CX	4	509
2018	CX-01	4	172
2018	CX-02	4	237

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CX	14	509
2018	CX-01	14	172
2018	CX-02	10	237

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	5	15	21	19	36	4	0	20	58	1283
2018	CX-01	5	13	24	17	35	5	1	19	56	454
2018	CX-02	3	12	19	21	41	4	0	16	64	555
2018	CX-03	6	29	15	14	31	2	2	37	48	50
2018	CX-04	5	23	25	21	24	2	0	29	46	163
2017	CX	4	15	21	17	32	8	3	21	55	1761
2017	CX-01	5	12	22	14	32	10	4	20	54	638
2017	CX-02	3	13	20	18	36	8	2	17	61	827
2014	CX	6	20	26	15	20	10	2	30	40	2853
2014	CX-01	7	18	28	12	19	13	3	30	36	1183
2014	CX-02	5	17	24	19	25	10	1	25	49	1210

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	8	22	21	17	30	2	0	31	48	1282
2018	CX-01	8	19	21	18	31	2	0	28	50	453
2018	CX-02	6	19	21	17	35	1	0	26	53	555
2018	CX-03	14	35	15	21	14	0	0	50	35	50
2018	CX-04	13	36	20	16	15	1	0	49	31	163
2017	CX	6	20	22	18	29	4	1	27	50	1759
2017	CX-01	6	16	24	15	31	6	1	24	50	636
2017	CX-02	4	18	20	20	33	4	0	23	56	828
2014	CX	9	26	24	17	19	5	1	37	38	2845
2014	CX-01	9	27	24	15	18	6	1	38	36	1179
2014	CX-02	7	23	22	20	23	5	1	32	45	1207
2011	CX	13	34	21	15	14	3	0	48	30	3130
2011	CX-01	13	34	23	13	13	4	0	48	27	1387
2011	CX-02	10	31	20	17	18	2	0	43	36	1263

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CX	24	76	1283
2018	CX-01	22	78	454
2018	CX-02	29	71	555
2018	CX-03	23	77	49
2018	CX-04	13	87	164

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CX	46	302
2018	CX-01	50	98
2018	CX-02	43	159

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CX	75	302
2018	CX-01	73	98
2018	CX-02	77	159

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	CX	4	302
2018	CX-02	3	159

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CX	31	302
2018	CX-01	34	98
2018	CX-02	32	159

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CX	12	302
2018	CX-01	10	98
2018	CX-02	11	159

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CX	12	302
2018	CX-01	12	98
2018	CX-02	12	159

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CX	10	302
2018	CX-01	6	98
2018	CX-02	11	159

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	CX	39	301
2018	CX-01	38	97
2018	CX-02	40	159

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	CX	25	301
2018	CX-01	28	97
2018	CX-02	27	159

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	CX	28	301
2018	CX-01	26	97
2018	CX-02	30	159

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	CX	12	301
2018	CX-01	12	97
2018	CX-02	14	159

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	CX	17	301
2018	CX-01	26	97
2018	CX-02	13	159

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	CX	41	301
2018	CX-01	41	97
2018	CX-02	41	159
2018	CX-03	55	11
2018	CX-04	41	22

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	CX	10	301
2018	CX-01	11	97
2018	CX-02	9	159

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	CX	4	301
2018	CX-01	6	97

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	CX	13	301
2018	CX-01	14	97
2018	CX-02	13	159

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	CX	13	301
2018	CX-01	11	97
2018	CX-02	13	159

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CX	3	301
2018	CX-02	3	159
2018	CX-04	0	22

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	CX	18	301
2018	CX-01	20	97
2018	CX-02	18	159

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CX	15	301
2018	CX-01	13	97
2018	CX-02	16	159

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CX	23	301
2018	CX-01	11	98
2018	CX-02	29	158

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	CX	17	301
2018	CX-01	7	98
2018	CX-02	24	158

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CX	4	301
2018	CX-02	5	158
2018	CX-03	0	11

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CX	24	301
2018	CX-01	15	98
2018	CX-02	32	158

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CX	6	301
2018	CX-02	8	158
2018	CX-03	0	11

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CX	7	301
2018	CX-02	12	158
2018	CX-04	0	22

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CX	13	301
2018	CX-01	12	98
2018	CX-02	13	158

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CX	8	301
2018	CX-01	6	98
2018	CX-02	9	158

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CX	49	301
2018	CX-01	62	98
2018	CX-02	41	158

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	CX	6	277
2018	CX-01	6	95
2018	CX-02	4	139

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	CX	5	277
2018	CX-01	7	95
2018	CX-02	4	139

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CX	3	277

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CX	3	277
2018	CX-02	4	139

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CX	3	277

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	CX	9	277
2018	CX-01	6	95
2018	CX-02	12	139

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	CX	12	277
2018	CX-01	8	95
2018	CX-02	14	139

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CX	32	277
2018	CX-01	29	95
2018	CX-02	33	139

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CX	13	277
2018	CX-01	13	95
2018	CX-02	13	139

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CX	44	277
2018	CX-01	44	95
2018	CX-02	42	139
2018	CX-03	50	10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CX	3	277
2018	CX-02	4	139

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CX	70	277
2018	CX-01	65	95
2018	CX-02	76	139
2018	CX-03	50	10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CX	4	277
2018	CX-03	0	10

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CX	14	277
2018	CX-01	17	95
2018	CX-02	12	139

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	6	17	31	13	24	7	1	25	41	1282
2018	CX-01	7	14	32	15	23	7	1	23	42	455
2018	CX-02	4	13	32	13	29	7	1	19	46	555
2018	CX-03	11	24	28	6	24	5	2	37	32	48
2018	CX-04	9	31	30	12	12	6	1	42	26	163
2017	CX	5	19	29	11	21	11	3	28	38	1759
2017	CX-01	5	15	29	11	22	15	4	24	40	638
2017	CX-02	4	17	31	13	23	10	2	24	41	827
2014	CX	8	22	29	12	12	14	2	36	29	2854
2014	CX-01	7	23	29	10	11	16	3	38	26	1184
2014	CX-02	6	19	29	15	15	14	2	30	36	1210

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	9	24	27	14	23	3	1	34	38	1279
2018	CX-01	10	21	27	15	25	2	1	32	40	452
2018	CX-02	6	22	28	14	26	3	1	29	42	555
2018	CX-03	22	22	26	13	15	3	0	44	29	48
2018	CX-04	16	35	24	13	8	3	1	53	22	164
2017	CX	8	23	28	13	20	7	2	34	36	1757
2017	CX-01	7	20	27	13	21	9	3	31	38	638
2017	CX-02	6	20	30	15	22	6	1	28	40	824
2014	CX	11	29	28	12	12	8	1	43	27	2847
2014	CX-01	10	30	28	11	12	9	1	45	25	1180
2014	CX-02	8	25	28	15	15	9	1	37	33	1210
2011	CX	16	38	23	11	9	4	0	56	21	3126
2011	CX-01	15	35	26	11	9	4	0	53	21	1387
2011	CX-02	13	38	22	13	11	4	0	52	24	1262

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	20	28	21	11	18	1	0	49	29	1279
2018	CX-01	19	26	21	12	20	2	0	46	33	453
2018	CX-02	19	28	21	11	19	1	0	48	30	551
2018	CX-03	33	40	8	12	6	0	0	73	19	50
2018	CX-04	21	33	27	11	8	0	0	54	19	164
2017	CX	20	29	20	8	19	3	1	51	28	1761
2017	CX-01	19	26	24	7	19	5	1	47	28	637
2017	CX-02	17	30	19	9	21	3	1	49	31	828

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	9	34	19	18	19	0	44	37	1283
2018	CX-01	9	32	20	20	18	1	41	38	454
2018	CX-02	8	32	17	18	24	0	40	42	555
2018	CX-03	14	46	8	25	6	0	61	31	50
2018	CX-04	15	45	24	12	5	0	59	17	164
2017	CX	8	35	18	17	21	1	44	38	1760
2017	CX-01	7	33	19	17	22	2	41	40	637
2017	CX-02	6	34	16	18	24	1	41	43	827

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	4	12	11	21	51	0	16	73	1283
2018	CX-01	3	10	10	23	53	0	13	77	454
2018	CX-02	2	9	12	18	58	0	12	76	555
2018	CX-03	17	32	8	14	29	0	48	43	50
2018	CX-04	5	19	13	30	34	0	24	63	164
2017	CX	2	10	13	21	53	1	13	74	1762
2017	CX-01	3	9	12	20	55	1	12	76	636
2017	CX-02	2	9	11	21	57	1	11	79	830

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	12	15	17	16	39	0	0	26	56	1289
2018	CX-01	11	13	16	16	41	1	1	24	59	456
2018	CX-02	11	15	17	17	40	0	0	26	57	558
2018	CX-03	6	23	20	17	34	0	0	30	51	49
2018	CX-04	15	18	20	16	32	0	0	33	47	165
2017	CX	12	14	14	17	41	1	1	27	59	1762
2017	CX-01	11	12	15	16	43	1	1	24	61	638
2017	CX-02	11	15	13	18	41	1	1	27	60	829

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	22	30	27	10	8	0	2	54	19	1286
2018	CX-01	28	33	24	6	5	1	4	63	12	453
2018	CX-02	21	30	30	11	7	0	1	52	18	558
2018	CX-03	23	37	23	4	13	0	0	60	17	49
2018	CX-04	7	23	30	22	18	0	0	30	41	165
2017	CX	23	30	26	12	7	1	2	54	20	1752
2017	CX-01	29	30	23	7	5	1	5	63	12	634
2017	CX-02	21	32	26	11	8	0	1	54	19	825

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	28	30	22	9	7	1	4	61	17	1267
2018	CX-01	35	28	18	6	6	1	6	68	13	448
2018	CX-02	27	32	23	9	7	0	3	60	16	550
2018	CX-03	25	30	21	11	8	0	4	58	20	49
2018	CX-04	14	31	26	19	9	0	1	46	28	161
2017	CX	28	30	20	8	8	1	5	61	17	1751
2017	CX-01	35	27	15	6	6	1	10	70	13	635
2017	CX-02	25	33	22	8	8	1	3	60	17	824

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	12	20	20	18	28	0	1	33	47	1280
2018	CX-01	14	22	20	16	24	1	2	37	42	456
2018	CX-02	11	19	20	18	31	0	1	30	50	551
2018	CX-03	11	19	25	23	19	0	2	31	43	49
2018	CX-04	7	18	19	27	29	0	0	25	56	165
2017	CX	14	22	25	17	18	1	2	38	36	1754
2017	CX-01	16	22	25	16	16	1	3	40	34	637
2017	CX-02	13	25	25	17	18	1	1	38	36	821

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	30	24	19	10	14	0	2	56	24	1279
2018	CX-01	29	27	20	8	14	1	1	57	23	453
2018	CX-02	28	22	20	11	16	0	3	52	28	552
2018	CX-03	51	23	8	2	13	0	2	76	15	49
2018	CX-04	30	27	22	12	7	0	2	59	19	164
2017	CX	34	27	17	10	7	1	4	64	18	1752
2017	CX-01	36	24	18	9	6	2	5	65	16	637
2017	CX-02	31	29	17	11	9	0	3	62	21	820

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	17	21	26	14	21	0	1	39	35	1284
2018	CX-01	20	20	25	14	19	1	1	41	33	455
2018	CX-02	14	19	27	17	22	0	1	33	39	554
2018	CX-03	25	34	17	11	13	0	0	60	23	49
2018	CX-04	13	30	28	10	18	0	0	44	28	165
2017	CX	16	26	25	16	15	0	1	43	32	1756
2017	CX-01	19	26	24	16	14	1	1	45	30	636
2017	CX-02	14	27	25	17	17	0	1	41	34	826

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	12	22	26	18	21	1	0	34	40	1279
2018	CX-01	15	20	24	19	21	1	1	35	40	454
2018	CX-02	9	20	25	19	25	1	1	30	45	553
2018	CX-03	19	32	25	11	13	0	0	51	24	49
2018	CX-04	10	29	34	16	10	1	0	40	26	164
2017	CX	10	23	28	20	17	1	1	34	38	1755
2017	CX-01	12	23	26	19	17	1	1	36	38	634
2017	CX-02	8	20	30	21	19	1	1	28	41	827

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	11	21	25	19	23	0	1	32	42	1281
2018	CX-01	13	18	27	18	23	1	1	32	41	455
2018	CX-02	9	19	25	19	27	0	1	29	46	552
2018	CX-03	21	31	19	19	10	0	0	52	29	50
2018	CX-04	10	27	26	20	17	0	0	37	37	164
2017	CX	11	24	25	20	18	1	1	36	39	1754
2017	CX-01	14	23	22	19	19	2	1	38	39	634
2017	CX-02	9	24	26	21	19	1	1	33	40	827

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	13	23	25	17	21	0	1	36	38	1272
2018	CX-01	13	20	25	18	22	1	1	34	41	449
2018	CX-02	12	23	25	17	24	0	0	34	41	551
2018	CX-03	23	36	21	11	10	0	0	58	21	50
2018	CX-04	10	29	30	19	11	0	0	40	30	163
2017	CX	13	25	23	19	18	1	1	39	37	1753
2017	CX-01	15	23	23	17	18	2	1	40	36	633
2017	CX-02	11	25	23	21	19	1	1	36	40	826

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	22	33	21	11	11	0	1	56	22	1273
2018	CX-01	26	35	18	8	12	1	2	62	20	452
2018	CX-02	21	33	23	12	11	0	0	54	23	551
2018	CX-03	29	50	11	4	6	0	0	79	10	50
2018	CX-04	13	24	30	19	14	0	0	37	33	162
2017	CX	24	31	21	11	10	1	2	57	21	1746
2017	CX-01	30	29	21	8	8	2	3	62	17	632
2017	CX-02	24	32	21	11	9	1	2	57	21	820

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	25	25	21	14	14	0	0	50	28	1271
2018	CX-01	23	23	21	16	16	0	0	46	33	454
2018	CX-02	25	25	21	14	15	0	0	50	29	545
2018	CX-03	30	38	19	6	6	0	0	68	13	49
2018	CX-04	28	28	26	12	6	0	1	56	19	163
2017	CX	23	26	23	15	12	0	1	49	28	1762
2017	CX-01	22	24	22	16	14	1	1	47	30	638
2017	CX-02	21	26	24	16	13	0	1	47	29	828

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	42	22	15	6	11	1	2	67	18	1272
2018	CX-01	39	23	14	8	13	2	2	64	21	451
2018	CX-02	42	21	16	5	12	1	2	66	18	547
2018	CX-03	48	33	8	4	6	0	0	81	10	50
2018	CX-04	49	21	16	7	4	1	2	73	11	164

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	31	20	20	12	16	1	1	51	28	1276
2018	CX-01	35	18	18	11	16	1	1	54	27	455
2018	CX-02	26	19	20	15	18	1	1	46	33	548
2018	CX-03	38	19	25	4	14	0	0	57	19	50
2018	CX-04	33	26	21	7	12	0	0	60	19	163
2017	CX	31	25	17	12	13	1	1	57	25	1757
2017	CX-01	34	23	16	11	13	2	2	58	25	636
2017	CX-02	27	24	19	13	15	0	1	52	28	825

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	27	33	19	10	10	0	0	60	20	1283
2018	CX-01	26	37	17	9	9	0	0	64	18	454
2018	CX-02	27	29	21	11	12	0	1	56	23	555
2018	CX-03	31	37	11	13	9	0	0	68	22	48
2018	CX-04	28	35	22	9	5	0	1	63	15	165
2017	CX	25	36	18	10	9	1	1	62	19	1761
2017	CX-01	27	36	17	8	8	1	1	65	17	637
2017	CX-02	23	36	19	12	9	0	1	59	21	828

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	23	23	19	12	22	0	0	46	34	1275
2018	CX-01	24	23	19	11	22	0	1	48	33	450
2018	CX-02	19	20	20	15	25	0	1	39	40	552
2018	CX-03	33	41	6	9	11	0	0	74	19	48
2018	CX-04	28	31	21	8	12	0	0	59	21	165
2017	CX	25	28	18	13	15	0	1	53	29	1757
2017	CX-01	27	27	18	12	14	1	1	55	26	634
2017	CX-02	18	28	20	15	18	0	1	47	33	827

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	46	14	8	3	3	0	25	81	9	1263
2018	CX-01	50	10	6	0	2	0	32	88	4	450
2018	CX-02	48	12	5	3	3	1	27	84	9	543
2018	CX-03	49	24	2	4	2	0	18	89	8	47
2018	CX-04	26	28	25	12	9	0	0	55	21	163
2017	CX	41	18	9	3	3	1	25	80	9	1754
2017	CX-01	43	13	6	2	2	1	32	85	6	635
2017	CX-02	43	17	7	2	4	1	26	82	8	824

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	48	24	14	4	4	0	6	77	9	1277
2018	CX-01	46	25	13	3	5	0	8	77	9	452
2018	CX-02	45	24	15	5	5	1	6	73	10	552
2018	CX-03	52	30	9	3	2	0	4	86	5	48
2018	CX-04	62	20	13	3	1	0	1	82	4	164
2017	CX	44	29	11	4	4	1	7	80	8	1743
2017	CX-01	44	25	13	3	5	1	8	76	9	632
2017	CX-02	41	32	10	4	4	1	8	80	9	818

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	71	15	5	2	3	0	5	90	5	1281
2018	CX-01	69	16	4	2	3	0	7	91	5	454
2018	CX-02	71	14	6	1	3	0	5	90	4	553
2018	CX-03	74	18	2	2	2	0	2	93	4	48
2018	CX-04	76	16	4	1	1	0	2	94	2	165
2017	CX	67	16	6	2	2	1	6	89	4	1758
2017	CX-01	64	17	7	2	2	1	7	89	4	636
2017	CX-02	67	16	6	2	2	0	6	89	5	826

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	45	28	15	5	4	0	2	75	10	1274
2018	CX-01	47	25	15	4	5	0	3	75	9	452
2018	CX-02	43	30	16	6	4	0	2	74	10	550
2018	CX-03	44	31	18	0	7	0	0	76	7	47
2018	CX-04	46	31	15	6	2	1	0	77	8	165
2017	CX	42	31	14	5	4	1	3	77	9	1756
2017	CX-01	44	31	12	5	4	1	4	78	9	634
2017	CX-02	39	33	15	5	4	0	4	75	9	826

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	5	17	36	23	17	0	23	41	1283
2018	CX-01	4	19	36	23	16	1	24	40	456
2018	CX-02	6	15	34	24	21	0	21	45	553
2018	CX-03	15	35	36	8	6	0	49	15	49
2018	CX-04	4	16	44	24	12	0	20	36	164
2017	CX	5	17	38	22	18	1	22	40	1762
2017	CX-01	5	20	35	21	19	0	25	40	638
2017	CX-02	5	15	40	22	18	0	20	40	829

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	23	29	33	11	4	0	15	52	1270
2018	CX-01	22	28	34	12	4	0	16	50	455
2018	CX-02	27	30	32	8	3	0	11	57	545
2018	CX-03	6	17	42	24	11	0	35	23	49
2018	CX-04	23	31	33	11	3	0	13	54	160
2017	CX	18	30	37	11	4	0	15	48	1759
2017	CX-01	18	27	37	12	6	1	18	45	637
2017	CX-02	18	32	37	10	3	0	13	50	826

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	19	24	23	13	19	2	0	19	81	1280
2018	CX-01	20	21	23	12	20	3	0	21	79	457
2018	CX-02	17	26	25	12	18	1	1	17	83	549
2018	CX-03	13	25	21	11	30	0	0	13	87	49
2018	CX-04	25	21	18	19	16	2	0	25	75	165
2017	CX	22	23	20	12	19	3	1	23	77	1763
2017	CX-01	21	24	21	12	18	3	1	22	78	638
2017	CX-02	20	23	20	12	21	3	0	21	79	830

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CX	31	1005
2018	CX-01	27	349
2018	CX-02	31	444
2018	CX-03	37	43
2018	CX-04	31	120
2017	CX	27	1305
2017	CX-01	29	476
2017	CX-02	26	632

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CX	40	1005
2018	CX-01	45	349
2018	CX-02	36	444
2018	CX-03	51	43
2018	CX-04	34	120
2017	CX	35	1305
2017	CX-01	35	476
2017	CX-02	35	632

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CX	18	1005
2018	CX-01	19	349
2018	CX-02	17	444
2018	CX-03	15	43
2018	CX-04	15	120
2017	CX	14	1305
2017	CX-01	13	476
2017	CX-02	16	632

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CX	61	1005
2018	CX-01	60	349
2018	CX-02	59	444
2018	CX-03	73	43
2018	CX-04	70	120
2017	CX	67	1305
2017	CX-01	63	476
2017	CX-02	70	632

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CX	11	1005
2018	CX-01	12	349
2018	CX-02	11	444
2018	CX-03	12	43
2018	CX-04	12	120
2017	CX	10	1305
2017	CX-01	11	476
2017	CX-02	11	632

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CX	61	1006
2018	CX-01	62	349
2018	CX-02	61	444
2018	CX-03	34	43
2018	CX-04	63	120

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CX	24	1005
2018	CX-01	24	349
2018	CX-02	23	444
2018	CX-03	17	43
2018	CX-04	25	120
2017	CX	28	1305
2017	CX-01	30	476
2017	CX-02	25	632

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CX	10	27	19	14	3	27	924
2018	CX-01	9	29	21	13	3	25	312
2018	CX-02	11	26	18	15	3	27	409
2018	CX-03	12	29	10	10	2	36	43
2018	CX-04	9	22	20	13	9	28	115
2017	CX	8	40	16	10	4	21	1240
2017	CX-01	11	41	14	9	2	22	443
2017	CX-02	6	39	18	10	4	22	606

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CX	29	71	999
2018	CX-01	30	70	345
2018	CX-02	29	71	443
2018	CX-03	28	72	42
2018	CX-04	23	77	120

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	22	9	14	14	36	1	4	33	53	1278
2018	CX-01	23	7	11	12	40	1	6	33	56	453
2018	CX-02	20	9	15	15	38	0	3	30	55	553
2018	CX-03	23	13	23	14	23	0	4	37	39	50
2018	CX-04	26	12	15	16	28	0	3	39	45	163

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	3	12	17	16	43	2	7	16	65	1005
2018	CX-01	3	8	15	17	48	4	5	12	72	347
2018	CX-02	2	12	18	15	43	2	7	16	64	444
2018	CX-03	2	17	2	19	46	0	12	23	75	43
2018	CX-04	2	19	22	14	31	2	9	24	51	121
2017	CX	3	13	16	16	43	3	8	17	65	1311
2017	CX-01	3	12	16	14	43	4	8	17	65	478
2017	CX-02	3	11	15	17	45	2	6	16	68	634

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CX	2	8	15	14	54	3	5	10	74	1001
2018	CX-01	2	6	14	13	56	3	5	9	76	347
2018	CX-02	1	9	16	14	53	3	6	10	72	441
2018	CX-03	5	10	7	17	56	0	5	16	77	43
2018	CX-04	2	7	13	16	54	2	7	10	76	121
2017	CX	1	5	12	11	60	2	8	7	79	1310
2017	CX-01	1	5	14	10	58	3	9	7	78	478
2017	CX-02	1	4	11	12	62	3	6	6	82	633

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CX

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored