2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 43 13 8 5 0 0 74 14 9684
2018 CS-01 35 41 12 6 5 0 0 77 11 1215
2018 CS-02 29 43 14 8 5 0 0 73 13 3746
2018 CS-03 30 44 13 9 5 0 0 73 14 3166
2018 CS-04 31 44 12 9 4 0 0 75 13 1080
2018 CS-05 40 41 9 7 3 0 0 81 10 217
2018 CS-08 20 65 7 8 0 0 0 85 8 15
2017 CS 30 44 12 8 6 0 0 75 14 11294
2017 CS-01 32 44 11 8 5 0 0 77 12 1509
2017 CS-02 29 44 12 8 6 0 0 74 14 4626
2017 CS-03 30 45 11 9 5 0 0 75 14 3654
2017 CS-04 32 42 11 9 6 0 0 74 14 1144
2017 CS-05 44 43 4 5 3 0 0 88 8 220
2014 CS 27 44 13 9 7 0 0 71 16 12796
2014 CS-01 29 42 13 9 7 0 0 71 16 1929
2014 CS-02 27 44 14 9 7 0 0 71 16 5333
2014 CS-03 26 46 12 9 6 0 0 72 15 3846
2014 CS-04 25 44 11 11 8 0 0 70 19 1275
2014 CS-05 31 51 7 6 5 0 0 82 11 249
2011 CS 33 42 12 7 5 0 0 76 12 13802
2011 CS-01 36 40 12 7 5 0 0 76 12 2219
2011 CS-02 32 42 13 8 6 0 0 74 13 5678
2011 CS-03 32 45 12 7 5 0 0 76 12 4068
2011 CS-04 36 41 11 7 5 0 0 77 12 1316
2011 CS-05 38 46 7 6 4 0 0 84 10 283
2008 CS 32 42 12 8 5 0 0 75 13 11413
2008 CS-01 35 40 11 7 6 0 0 75 13 2197
2008 CS-02 30 44 13 8 5 0 0 73 14 4793
2008 CS-03 32 43 12 9 5 0 0 75 14 3029
2008 CS-04 38 39 11 8 4 0 0 77 12 966
2008 CS-05 46 35 9 5 5 0 0 81 11 238

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 39 14 10 6 0 0 70 16 9699
2018 CS-01 34 37 13 8 7 0 0 72 15 1211
2018 CS-02 28 40 16 10 7 0 0 68 16 3751
2018 CS-03 31 40 14 10 6 0 0 70 15 3178
2018 CS-04 33 39 12 9 6 0 0 72 15 1083
2018 CS-05 38 39 9 8 5 0 0 78 14 217
2018 CS-08 25 44 13 19 0 0 0 68 19 16
2017 CS 27 39 15 10 8 0 0 66 18 11292
2017 CS-01 29 37 15 10 8 0 0 66 19 1510
2017 CS-02 26 39 16 10 9 0 0 65 19 4626
2017 CS-03 28 40 15 10 7 0 0 68 17 3650
2017 CS-04 28 40 13 10 8 0 0 68 18 1145
2017 CS-05 42 37 9 6 6 0 0 79 12 220

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 36 10 4 2 0 0 84 6 9647
2018 CS-01 52 32 10 4 2 0 0 85 6 1213
2018 CS-02 46 37 11 4 2 0 0 83 6 3726
2018 CS-03 48 36 10 4 2 0 0 84 6 3163
2018 CS-04 50 36 8 4 2 0 0 86 6 1076
2018 CS-05 60 33 5 2 0 0 0 93 2 216
2018 CS-08 68 19 5 7 0 0 0 88 7 16
2017 CS 49 36 10 4 2 0 0 84 6 11265
2017 CS-01 52 33 10 3 2 0 0 85 5 1502
2017 CS-02 47 36 11 4 2 0 0 83 6 4621
2017 CS-03 48 37 9 4 2 0 0 85 6 3645
2017 CS-04 51 35 8 3 2 0 0 86 6 1143
2017 CS-05 62 30 5 3 0 0 0 92 3 214
2014 CS 56 30 9 3 2 0 0 86 5 12787
2014 CS-01 58 28 9 2 2 0 0 87 4 1928
2014 CS-02 55 31 9 3 2 0 0 86 5 5325
2014 CS-03 57 30 8 3 2 0 0 87 5 3847
2014 CS-04 56 30 8 4 2 0 0 86 6 1274
2014 CS-05 65 28 4 2 0 0 0 93 3 249
2011 CS 56 32 8 2 1 0 0 89 4 13805
2011 CS-01 59 29 8 3 1 0 0 88 4 2224
2011 CS-02 55 33 8 2 1 0 0 88 4 5675
2011 CS-03 56 33 7 2 1 0 0 89 4 4068
2011 CS-04 59 31 7 2 1 0 0 90 3 1318
2011 CS-05 67 26 4 1 1 0 0 94 2 283

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 41 12 7 3 0 0 78 10 9718
2018 CS-01 43 40 10 4 3 0 0 83 7 1219
2018 CS-02 37 41 12 7 3 0 0 77 10 3749
2018 CS-03 36 42 12 7 3 0 0 78 10 3188
2018 CS-04 36 42 11 8 3 0 0 78 11 1086
2018 CS-05 48 34 13 4 1 0 0 82 5 218
2018 CS-08 54 39 7 0 0 0 0 93 0 16
2017 CS 37 40 12 7 4 0 0 78 10 11257
2017 CS-01 42 39 11 4 4 0 0 81 8 1503
2017 CS-02 37 40 12 7 4 0 0 77 11 4616
2017 CS-03 36 41 12 7 4 0 0 77 10 3642
2017 CS-04 36 40 11 8 5 0 0 76 13 1142
2017 CS-05 47 38 8 4 3 0 0 85 6 215
2014 CS 35 41 13 7 4 0 0 76 11 12793
2014 CS-01 38 39 12 6 4 0 0 77 10 1928
2014 CS-02 36 40 13 7 3 0 0 77 11 5332
2014 CS-03 34 43 12 7 4 0 0 77 11 3847
2014 CS-04 33 40 15 9 4 0 0 73 12 1274
2014 CS-05 40 43 9 4 3 0 0 83 8 248
2011 CS 40 42 9 5 3 0 0 83 8 13814
2011 CS-01 43 40 9 5 3 0 0 83 8 2224
2011 CS-02 39 42 10 5 3 0 0 81 8 5681
2011 CS-03 39 44 8 6 2 0 0 83 9 4072
2011 CS-04 41 43 9 5 2 0 0 84 7 1316
2011 CS-05 43 46 4 4 2 0 0 90 6 283
2008 CS 39 43 9 6 3 0 0 82 9 11457
2008 CS-01 42 40 8 5 4 0 0 83 9 2201
2008 CS-02 36 46 9 6 3 0 0 82 9 4814
2008 CS-03 39 43 9 6 2 0 0 82 9 3042
2008 CS-04 42 42 7 7 2 0 0 85 8 969
2008 CS-05 53 33 7 4 3 0 0 86 7 238

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 34 32 18 9 7 1 0 67 16 9694
2018 CS-01 42 31 15 7 5 1 0 74 11 1214
2018 CS-02 33 34 17 8 7 1 0 68 15 3737
2018 CS-03 32 32 19 10 7 1 0 64 17 3178
2018 CS-04 33 32 17 10 7 0 0 65 18 1085
2018 CS-05 40 28 19 8 4 1 0 69 11 219
2018 CS-08 46 42 5 7 0 0 0 88 7 16
2017 CS 31 32 18 10 8 1 0 63 19 11266
2017 CS-01 37 30 17 9 6 1 0 68 15 1504
2017 CS-02 30 33 19 9 8 1 0 63 17 4614
2017 CS-03 30 31 18 11 9 1 0 61 21 3646
2017 CS-04 29 32 17 12 10 0 0 61 22 1143
2017 CS-05 38 31 15 9 6 1 0 70 15 220
2014 CS 26 34 19 12 9 1 0 60 21 12796
2014 CS-01 30 33 19 9 8 1 0 63 18 1928
2014 CS-02 26 35 19 11 9 1 0 61 20 5332
2014 CS-03 25 34 19 12 9 1 0 59 21 3848
2014 CS-04 22 31 18 16 12 1 0 54 28 1274
2014 CS-05 26 33 17 17 6 0 0 60 24 249
2011 CS 28 35 20 9 7 1 0 64 16 13787
2011 CS-01 33 32 19 8 8 1 0 65 16 2225
2011 CS-02 27 36 20 9 7 1 0 63 16 5665
2011 CS-03 26 36 21 10 6 1 0 63 16 4061
2011 CS-04 29 34 20 10 6 1 0 64 16 1317
2011 CS-05 38 33 13 8 7 1 0 71 15 282

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 35 17 10 6 0 0 67 16 9672
2018 CS-01 40 33 15 7 4 1 0 74 12 1209
2018 CS-02 31 37 16 9 6 0 0 68 16 3732
2018 CS-03 31 35 18 10 6 0 0 66 16 3172
2018 CS-04 32 34 16 11 7 0 0 66 18 1085
2018 CS-05 38 33 16 8 5 1 0 71 13 216
2018 CS-08 29 60 5 7 0 0 0 88 7 16
2017 CS 30 34 17 11 8 0 0 65 19 11281
2017 CS-01 35 34 16 9 5 0 0 69 15 1505
2017 CS-02 30 35 18 10 7 0 0 65 17 4625
2017 CS-03 29 34 17 11 9 0 0 63 20 3650
2017 CS-04 28 35 15 12 10 0 0 63 22 1142
2017 CS-05 37 33 11 12 6 0 0 71 18 220
2014 CS 25 36 17 13 8 0 0 62 21 12795
2014 CS-01 28 34 19 10 8 1 0 63 18 1926
2014 CS-02 26 37 17 12 8 1 0 63 20 5333
2014 CS-03 25 36 17 12 9 0 0 61 21 3847
2014 CS-04 22 33 16 17 11 0 0 56 28 1275
2014 CS-05 28 35 13 17 7 0 0 63 24 249
2011 CS 27 38 18 10 6 1 0 66 16 13764
2011 CS-01 30 36 17 10 7 1 0 66 17 2220
2011 CS-02 26 38 19 10 6 1 0 65 16 5660
2011 CS-03 25 40 18 10 6 0 0 66 16 4050
2011 CS-04 28 38 17 11 5 0 0 67 16 1317
2011 CS-05 36 36 12 8 6 1 0 74 14 282
2008 CS 25 40 17 12 6 0 0 65 18 11450
2008 CS-01 30 36 16 12 7 0 0 66 19 2203
2008 CS-02 22 41 18 12 7 0 0 63 19 4816
2008 CS-03 24 41 16 12 6 0 0 65 19 3034
2008 CS-04 30 38 15 11 5 0 0 68 16 967
2008 CS-05 37 36 9 11 7 0 0 73 18 238

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 27 19 11 8 3 0 61 19 9711
2018 CS-01 36 26 18 9 7 3 0 64 17 1221
2018 CS-02 30 28 19 10 8 3 0 61 19 3744
2018 CS-03 32 27 20 11 7 2 0 60 19 3180
2018 CS-04 31 26 21 12 8 2 0 58 20 1086
2018 CS-05 40 23 18 12 6 1 0 64 18 219
2018 CS-08 24 58 12 7 0 0 0 82 7 16
2017 CS 30 26 19 11 9 4 0 59 21 11281
2017 CS-01 34 26 17 10 9 4 0 62 20 1504
2017 CS-02 29 27 20 11 9 4 0 59 21 4619
2017 CS-03 29 27 19 12 9 3 0 58 22 3655
2017 CS-04 29 25 20 12 11 3 0 56 23 1143
2017 CS-05 33 29 17 7 9 4 0 65 17 220
2014 CS 28 26 19 12 10 4 0 56 24 12791
2014 CS-01 30 24 17 11 11 5 0 58 24 1927
2014 CS-02 28 26 19 12 10 4 0 57 23 5330
2014 CS-03 28 26 20 13 10 4 0 56 23 3846
2014 CS-04 24 24 20 14 15 3 1 50 29 1274
2014 CS-05 29 26 16 14 10 3 1 58 26 249
2011 CS 30 27 19 11 8 4 0 60 20 13778
2011 CS-01 33 24 17 11 10 4 0 60 22 2220
2011 CS-02 29 28 19 11 9 4 0 60 21 5665
2011 CS-03 29 30 20 11 7 3 0 61 18 4057
2011 CS-04 32 25 20 12 7 4 0 60 20 1318
2011 CS-05 39 23 17 10 9 2 1 64 19 282
2008 CS 25 29 18 13 9 4 0 57 24 11456
2008 CS-01 28 27 17 13 10 5 0 58 24 2204
2008 CS-02 23 30 19 13 10 4 0 55 24 4814
2008 CS-03 25 31 18 14 9 3 0 58 23 3038
2008 CS-04 30 29 18 12 7 3 0 61 20 969
2008 CS-05 31 24 19 13 9 4 0 57 23 238
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 47 31 11 5 3 2 1 79 9 9679
2018 CS-01 50 28 12 4 4 1 1 80 8 1209
2018 CS-02 47 30 12 6 3 2 1 78 9 3737
2018 CS-03 46 31 11 6 4 1 0 79 9 3177
2018 CS-04 48 33 10 5 3 1 1 82 8 1084
2018 CS-05 54 28 10 3 3 1 0 83 7 215
2018 CS-08 31 59 0 0 5 5 0 95 5 16
2017 CS 46 32 11 5 4 2 1 79 9 11294
2017 CS-01 46 30 12 6 4 2 1 78 10 1507
2017 CS-02 45 32 11 5 4 2 1 79 9 4630
2017 CS-03 46 32 12 5 3 2 1 80 8 3651
2017 CS-04 46 32 11 6 4 1 0 79 10 1146
2017 CS-05 53 31 9 4 2 0 0 85 6 219
2014 CS 44 31 13 6 4 2 1 77 10 12800
2014 CS-01 44 29 14 6 4 2 1 75 11 1929
2014 CS-02 44 31 13 5 4 2 1 77 10 5334
2014 CS-03 44 32 12 6 4 2 0 78 10 3849
2014 CS-04 43 33 13 5 4 1 1 78 9 1275
2014 CS-05 44 36 9 5 4 1 1 82 9 249
2011 CS 42 32 13 7 4 2 0 76 11 13794
2011 CS-01 43 31 13 7 4 2 0 76 11 2221
2011 CS-02 42 32 13 7 5 2 0 75 12 5673
2011 CS-03 41 34 13 6 4 2 0 76 11 4065
2011 CS-04 45 32 12 7 3 1 0 78 10 1316
2011 CS-05 44 36 7 6 6 1 0 81 12 282
2008 CS 38 32 13 8 6 2 0 72 15 11459
2008 CS-01 39 31 13 7 6 3 0 72 14 2198
2008 CS-02 37 31 14 8 7 2 1 71 15 4817
2008 CS-03 38 33 13 8 6 2 1 73 14 3044
2008 CS-04 39 33 14 7 5 2 0 74 12 969
2008 CS-05 39 32 10 8 7 4 0 74 16 238

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 33 11 7 4 1 0 78 11 9663
2018 CS-01 45 31 11 6 4 1 1 78 11 1210
2018 CS-02 43 34 11 7 4 1 0 77 12 3733
2018 CS-03 44 32 11 7 5 0 0 77 12 3164
2018 CS-04 44 37 9 7 3 0 0 81 9 1084
2018 CS-05 52 31 9 5 4 1 0 83 8 214
2018 CS-08 36 52 0 7 5 0 0 88 12 16
2017 CS 43 34 10 8 4 1 0 78 12 11287
2017 CS-01 44 32 10 8 4 1 1 77 13 1508
2017 CS-02 43 34 10 7 4 1 0 78 12 4626
2017 CS-03 44 34 10 7 4 1 0 78 12 3649
2017 CS-04 43 36 9 7 5 0 0 79 12 1143
2017 CS-05 50 37 6 3 5 0 0 87 8 220
2014 CS 41 34 11 8 5 0 0 76 13 12796
2014 CS-01 42 31 13 7 6 1 0 74 13 1928
2014 CS-02 41 34 11 9 5 1 0 75 14 5331
2014 CS-03 42 34 11 7 5 0 0 76 12 3849
2014 CS-04 42 36 11 7 4 0 0 78 11 1275
2014 CS-05 43 41 6 6 5 0 0 84 10 249
2011 CS 40 35 11 8 5 1 0 75 14 13779
2011 CS-01 40 35 11 8 5 1 0 75 13 2219
2011 CS-02 38 36 11 9 6 1 0 74 14 5669
2011 CS-03 39 36 10 8 5 1 0 76 14 4057
2011 CS-04 45 34 10 7 4 0 0 79 11 1315
2011 CS-05 42 35 9 11 4 0 0 76 14 281
2008 CS 34 35 12 10 8 1 0 70 18 11453
2008 CS-01 36 34 13 9 7 1 0 70 17 2199
2008 CS-02 33 34 13 10 8 1 0 68 19 4816
2008 CS-03 34 36 11 10 7 1 0 71 18 3040
2008 CS-04 37 38 9 10 6 0 0 75 15 967
2008 CS-05 37 36 8 11 8 0 0 73 19 237

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 28 12 6 5 0 0 77 11 9699
2018 CS-01 51 26 12 5 5 0 0 78 10 1210
2018 CS-02 48 27 12 7 5 1 0 76 12 3749
2018 CS-03 48 29 12 6 5 0 0 77 11 3180
2018 CS-04 49 31 10 6 4 0 0 80 10 1085
2018 CS-05 55 26 10 6 3 1 0 81 9 215
2018 CS-08 29 48 12 11 0 0 0 77 11 16
2017 CS 52 28 10 5 4 0 0 80 10 11283
2017 CS-01 53 27 10 5 4 0 0 80 10 1506
2017 CS-02 51 28 10 6 5 0 0 79 10 4627
2017 CS-03 52 28 10 6 4 0 0 81 9 3650
2017 CS-04 54 27 9 5 5 0 0 81 10 1141
2017 CS-05 56 28 9 3 4 0 0 84 6 219
2014 CS 49 29 10 6 5 0 0 79 11 12798
2014 CS-01 48 29 11 6 5 1 0 78 11 1929
2014 CS-02 48 29 10 6 5 0 0 78 12 5333
2014 CS-03 50 29 10 6 4 0 0 80 10 3847
2014 CS-04 49 31 10 5 4 0 0 81 9 1275
2014 CS-05 48 35 6 7 5 0 0 83 12 249

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 31 19 8 5 9 0 65 15 9713
2018 CS-01 34 29 17 5 5 10 0 70 11 1220
2018 CS-02 26 31 18 7 5 12 0 65 14 3748
2018 CS-03 26 32 20 8 5 7 0 63 15 3186
2018 CS-04 29 34 16 11 5 4 0 65 18 1084
2018 CS-05 41 32 12 11 4 1 0 73 15 217
2018 CS-08 26 29 19 18 0 7 0 60 19 16
2017 CS 26 31 19 8 6 10 0 63 16 11293
2017 CS-01 32 27 18 6 6 11 0 66 14 1509
2017 CS-02 24 30 19 7 6 13 1 63 15 4627
2017 CS-03 24 32 20 9 6 9 0 62 16 3650
2017 CS-04 28 35 16 10 7 4 0 65 18 1146
2017 CS-05 32 38 13 10 6 0 0 70 16 220
2014 CS 23 32 19 9 6 11 0 62 17 12796
2014 CS-01 24 29 18 8 6 13 0 62 17 1927
2014 CS-02 22 31 19 8 6 14 0 61 16 5334
2014 CS-03 22 33 19 9 6 10 0 62 17 3848
2014 CS-04 25 37 16 10 6 5 0 66 17 1275
2014 CS-05 31 33 15 14 6 2 0 65 20 248
2011 CS 20 30 21 10 8 10 0 56 21 13764
2011 CS-01 24 29 19 9 8 10 1 59 20 2218
2011 CS-02 19 28 22 10 9 12 1 54 21 5658
2011 CS-03 18 32 20 12 8 9 0 55 22 4057
2011 CS-04 24 33 19 12 8 4 0 60 20 1311
2011 CS-05 29 34 14 13 8 2 0 64 21 283

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 31 20 13 10 3 0 55 24 9694
2018 CS-01 31 31 17 9 8 4 0 64 17 1218
2018 CS-02 22 31 21 12 9 4 0 55 23 3741
2018 CS-03 20 32 21 15 10 2 0 53 26 3172
2018 CS-04 19 35 19 15 11 1 0 55 26 1086
2018 CS-05 33 30 15 16 5 0 0 64 21 218
2018 CS-08 19 39 22 20 0 0 0 58 20 16
2017 CS 20 30 21 15 11 3 0 52 26 11291
2017 CS-01 27 27 21 11 9 4 0 56 22 1509
2017 CS-02 20 30 21 14 11 4 0 52 26 4626
2017 CS-03 19 31 20 17 11 1 0 51 28 3652
2017 CS-04 21 32 19 15 12 1 0 54 27 1143
2017 CS-05 27 40 13 15 6 0 0 66 21 220
2014 CS 17 30 21 15 12 4 0 50 28 12797
2014 CS-01 19 27 22 14 12 6 0 49 28 1928
2014 CS-02 17 30 22 15 11 5 0 49 28 5332
2014 CS-03 16 31 21 16 12 2 0 49 29 3849
2014 CS-04 17 33 19 18 12 1 0 50 30 1275
2014 CS-05 23 36 17 15 9 0 0 59 24 249
2011 CS 16 31 22 15 13 3 0 49 29 13780
2011 CS-01 21 30 20 12 12 4 0 53 26 2219
2011 CS-02 15 30 23 15 13 4 0 47 29 5663
2011 CS-03 13 33 22 17 13 2 0 47 31 4063
2011 CS-04 17 34 21 16 11 1 0 52 27 1315
2011 CS-05 25 36 14 13 10 1 0 62 23 283
2008 CS 17 32 20 15 14 3 0 50 29 11455
2008 CS-01 21 29 19 12 14 4 0 52 28 2200
2008 CS-02 16 32 22 14 14 3 0 49 28 4814
2008 CS-03 15 33 20 16 15 2 0 49 31 3042
2008 CS-04 20 35 15 20 10 1 0 55 30 968
2008 CS-05 29 38 13 12 7 1 0 68 19 238

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 28 23 16 11 6 0 46 29 9701
2018 CS-01 23 28 21 11 9 8 0 55 22 1215
2018 CS-02 16 28 24 15 9 8 0 48 26 3746
2018 CS-03 13 27 25 18 12 5 0 42 32 3180
2018 CS-04 11 32 21 20 14 2 0 44 34 1083
2018 CS-05 19 32 21 17 10 1 0 51 28 217
2018 CS-08 19 24 18 25 7 7 0 46 35 16
2017 CS 14 27 23 17 12 7 0 44 31 11276
2017 CS-01 20 25 22 13 10 10 0 50 25 1507
2017 CS-02 14 27 23 15 12 9 0 45 29 4620
2017 CS-03 13 27 23 18 14 5 0 42 34 3645
2017 CS-04 12 30 22 20 15 2 0 42 36 1143
2017 CS-05 13 38 21 17 10 0 0 52 27 220
2014 CS 12 25 23 18 14 7 0 40 34 12791
2014 CS-01 15 22 23 16 13 10 0 42 32 1928
2014 CS-02 13 25 23 16 12 9 0 43 32 5330
2014 CS-03 11 26 24 19 15 5 0 39 36 3847
2014 CS-04 9 26 23 25 16 1 0 35 42 1274
2014 CS-05 11 31 18 26 13 2 0 42 40 249
2011 CS 9 29 23 19 12 7 0 42 33 13790
2011 CS-01 12 29 22 16 11 9 0 46 30 2219
2011 CS-02 10 28 25 17 11 9 0 41 31 5667
2011 CS-03 7 29 24 21 13 6 0 39 36 4063
2011 CS-04 9 32 21 24 12 3 0 42 36 1320
2011 CS-05 11 39 16 22 11 3 0 51 33 283
2008 CS 8 29 22 21 14 7 0 39 38 11452
2008 CS-01 12 28 20 17 14 8 1 44 35 2198
2008 CS-02 8 28 23 19 14 8 0 38 36 4815
2008 CS-03 6 28 22 23 16 5 0 36 41 3041
2008 CS-04 7 32 19 26 13 2 0 41 40 969
2008 CS-05 9 41 15 24 9 2 0 51 34 237

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 31 20 18 13 3 0 47 32 9723
2018 CS-01 22 31 19 14 11 4 0 55 25 1219
2018 CS-02 16 30 21 17 12 5 0 48 30 3754
2018 CS-03 13 30 21 19 14 2 0 44 34 3187
2018 CS-04 13 32 18 22 13 1 0 46 36 1086
2018 CS-05 18 38 17 17 10 0 0 56 27 218
2018 CS-08 19 24 10 19 28 0 0 43 47 16
2017 CS 16 31 19 17 13 4 0 49 31 11290
2017 CS-01 20 30 19 16 11 4 0 52 28 1509
2017 CS-02 16 31 19 16 12 5 0 50 30 4625
2017 CS-03 14 31 20 18 13 3 0 47 32 3650
2017 CS-04 15 33 18 20 15 0 0 48 34 1145
2017 CS-05 18 40 17 17 8 0 0 58 25 220
2014 CS 13 30 20 18 15 4 0 45 34 12786
2014 CS-01 18 26 20 16 15 6 0 46 33 1924
2014 CS-02 13 31 19 17 14 5 0 47 33 5331
2014 CS-03 12 31 20 19 15 3 0 44 35 3845
2014 CS-04 9 32 20 21 16 1 0 42 38 1273
2014 CS-05 13 36 14 25 12 1 0 49 37 249
2011 CS 12 32 20 20 12 3 0 45 34 13779
2011 CS-01 16 31 19 18 12 3 0 49 31 2221
2011 CS-02 12 31 21 20 13 3 0 45 33 5665
2011 CS-03 10 33 20 21 13 2 0 44 35 4058
2011 CS-04 11 36 18 24 11 1 0 47 36 1314
2011 CS-05 16 37 17 21 9 0 0 53 30 283
2008 CS 11 34 18 21 13 2 0 47 35 11455
2008 CS-01 15 34 17 20 12 2 0 50 32 2199
2008 CS-02 11 33 20 20 13 3 0 46 34 4814
2008 CS-03 9 34 18 24 14 2 0 44 38 3042
2008 CS-04 13 40 14 22 11 1 0 53 33 969
2008 CS-05 17 39 15 18 10 0 0 56 28 238
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 25 36 19 12 8 0 0 61 20 9694
2018 CS-01 30 35 16 9 9 0 0 66 18 1213
2018 CS-02 24 36 19 12 8 1 0 60 20 3741
2018 CS-03 24 36 20 13 7 0 0 60 20 3175
2018 CS-04 26 38 18 12 6 0 0 64 18 1087
2018 CS-05 26 41 13 13 6 0 1 68 19 217
2018 CS-08 12 49 27 12 0 0 0 61 12 16
2017 CS 24 37 18 12 9 0 0 61 21 11296
2017 CS-01 27 34 17 12 9 0 0 62 22 1508
2017 CS-02 23 37 18 12 9 0 0 61 21 4629
2017 CS-03 24 37 18 12 8 0 0 61 21 3654
2017 CS-04 23 41 16 12 7 0 0 64 20 1144
2017 CS-05 26 41 13 15 5 0 0 67 20 220
2014 CS 21 37 19 13 10 0 0 58 23 12794
2014 CS-01 22 34 19 13 11 1 0 56 24 1929
2014 CS-02 20 37 19 13 10 0 0 57 23 5330
2014 CS-03 20 39 18 14 9 0 0 59 23 3847
2014 CS-04 22 34 20 15 9 0 0 57 23 1275
2014 CS-05 26 38 16 11 8 0 0 65 19 249
2011 CS 21 39 18 13 9 0 0 60 22 13805
2011 CS-01 22 38 17 13 10 1 0 61 22 2223
2011 CS-02 20 38 18 13 10 0 0 59 23 5672
2011 CS-03 20 40 18 13 8 0 0 60 22 4070
2011 CS-04 22 42 17 12 6 0 0 65 18 1320
2011 CS-05 21 42 13 15 8 0 0 64 23 282

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 25 40 16 12 7 0 0 66 18 9726
2018 CS-01 32 39 14 10 5 0 0 71 15 1216
2018 CS-02 26 42 16 10 6 0 0 68 16 3758
2018 CS-03 23 40 17 13 7 0 0 63 20 3187
2018 CS-04 20 42 16 14 8 0 0 63 22 1086
2018 CS-05 27 42 13 12 6 0 0 70 18 218
2018 CS-08 23 51 13 12 0 0 0 74 12 16
2017 CS 25 41 15 12 7 0 0 66 19 11286
2017 CS-01 30 40 15 10 5 0 0 70 15 1508
2017 CS-02 26 41 16 11 7 0 0 66 18 4624
2017 CS-03 23 41 15 13 7 0 0 65 21 3650
2017 CS-04 20 42 16 14 8 0 0 62 22 1144
2017 CS-05 26 48 11 11 4 0 0 73 15 219

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 13 23 22 14 10 15 3 44 29 9677
2018 CS-01 17 22 21 12 10 16 2 48 27 1207
2018 CS-02 12 20 23 12 11 19 3 41 29 3736
2018 CS-03 13 23 22 16 11 12 3 43 32 3177
2018 CS-04 14 33 20 14 8 8 3 53 25 1084
2018 CS-05 22 38 20 11 6 2 2 62 17 213
2018 CS-08 6 19 7 18 32 18 0 31 61 16
2017 CS 12 23 20 15 11 16 3 43 32 11286
2017 CS-01 14 19 18 14 12 20 3 43 34 1508
2017 CS-02 11 19 20 14 11 21 4 40 33 4623
2017 CS-03 10 25 22 16 11 13 3 41 32 3650
2017 CS-04 13 32 20 15 10 8 2 50 28 1144
2017 CS-05 18 40 14 16 9 3 0 60 25 220
2014 CS 12 22 21 15 13 14 3 41 34 12793
2014 CS-01 13 17 20 15 14 18 3 38 36 1929
2014 CS-02 11 19 21 14 13 18 3 38 35 5328
2014 CS-03 12 24 22 17 12 10 3 41 34 3848
2014 CS-04 13 29 23 16 10 6 3 46 29 1275
2014 CS-05 15 40 15 18 6 4 1 59 26 249

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 35 13 8 5 1 1 74 13 9695
2018 CS-01 41 33 13 7 6 1 1 75 13 1210
2018 CS-02 38 34 14 8 5 1 1 73 13 3747
2018 CS-03 38 34 14 7 5 0 0 73 13 3180
2018 CS-04 40 37 10 8 4 0 0 78 12 1084
2018 CS-05 44 37 8 8 3 1 0 81 11 215
2018 CS-08 26 55 7 7 5 0 0 80 12 16
2017 CS 38 36 12 8 5 1 1 75 13 11289
2017 CS-01 38 34 12 8 6 0 1 74 14 1508
2017 CS-02 38 36 13 7 5 1 1 75 12 4629
2017 CS-03 38 35 13 9 5 1 0 74 13 3649
2017 CS-04 39 36 9 9 5 1 0 76 14 1143
2017 CS-05 41 37 9 9 5 0 0 78 13 219
2014 CS 37 35 13 8 5 1 0 73 13 12796
2014 CS-01 38 33 14 8 6 1 0 72 14 1928
2014 CS-02 37 36 13 8 6 1 0 73 13 5332
2014 CS-03 37 36 13 8 5 1 0 74 13 3849
2014 CS-04 36 35 14 9 4 1 1 73 14 1274
2014 CS-05 39 37 10 9 3 0 1 77 13 249
2011 CS 34 37 13 9 6 1 0 72 15 13797
2011 CS-01 35 36 14 8 6 1 0 72 14 2220
2011 CS-02 33 37 14 9 6 1 0 71 15 5673
2011 CS-03 35 36 13 9 6 1 0 72 15 4068
2011 CS-04 37 38 12 9 4 0 0 75 13 1318
2011 CS-05 35 37 12 10 6 0 0 72 16 281
2008 CS 29 36 14 11 9 0 0 66 20 11458
2008 CS-01 32 35 14 10 9 1 0 67 19 2201
2008 CS-02 29 36 14 11 9 1 1 65 20 4813
2008 CS-03 29 36 14 12 8 0 0 66 20 3043
2008 CS-04 29 36 15 11 7 0 1 66 19 969
2008 CS-05 31 36 13 11 9 0 0 67 20 238

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 32 19 8 5 4 8 63 15 2647
2018 CS-02 17 36 19 7 8 6 7 62 17 177
2018 CS-03 23 30 22 9 5 4 8 59 16 1396
2018 CS-04 23 36 17 8 4 4 8 67 14 804
2018 CS-05 36 36 14 5 3 2 4 77 9 203
2017 CS 23 35 17 10 5 4 6 65 17 3015
2017 CS-01 27 37 7 10 10 9 0 70 22 11
2017 CS-02 17 34 17 9 8 8 6 60 20 234
2017 CS-03 23 34 17 11 5 4 6 63 18 1649
2017 CS-04 24 37 16 9 4 3 7 68 15 868
2017 CS-05 30 38 14 9 4 2 3 72 14 201
2014 CS 23 35 16 10 6 4 6 65 17 3428
2014 CS-01 23 36 13 14 5 9 0 65 20 21
2014 CS-02 20 37 20 8 6 4 5 63 16 278
2014 CS-03 22 35 17 9 6 4 7 64 17 1908
2014 CS-04 24 33 16 10 6 4 6 64 18 938
2014 CS-05 32 36 16 10 3 1 3 70 13 237

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 42 14 13 7 0 1 65 20 9727
2018 CS-01 23 44 12 13 7 1 0 67 21 1214
2018 CS-02 22 41 15 12 8 0 1 64 20 3758
2018 CS-03 22 43 14 13 7 0 1 65 21 3188
2018 CS-04 24 42 14 13 6 0 1 67 18 1088
2018 CS-05 35 39 10 12 3 0 1 75 14 217
2018 CS-08 19 50 12 12 7 0 0 69 19 16
2017 CS 24 37 14 14 10 0 0 61 25 11298
2017 CS-01 23 36 14 15 11 0 0 59 26 1510
2017 CS-02 22 37 14 16 10 0 0 59 26 4630
2017 CS-03 24 37 15 13 10 0 0 62 23 3652
2017 CS-04 26 38 13 13 8 0 1 65 21 1145
2017 CS-05 38 36 12 11 1 0 1 75 13 220
2014 CS 20 34 15 17 13 0 0 55 30 12788
2014 CS-01 19 33 17 17 14 0 0 52 31 1929
2014 CS-02 20 35 15 16 13 0 0 55 30 5328
2014 CS-03 20 35 15 17 13 0 0 55 30 3846
2014 CS-04 20 34 15 19 12 0 1 54 31 1274
2014 CS-05 34 31 14 16 4 0 2 66 20 248
2011 CS 24 38 14 13 9 0 1 63 23 13792
2011 CS-01 22 36 14 15 11 1 1 59 27 2220
2011 CS-02 23 38 15 14 9 0 1 62 23 5671
2011 CS-03 25 39 14 13 8 0 0 64 21 4065
2011 CS-04 30 36 15 12 6 0 1 66 18 1315
2011 CS-05 35 34 10 14 6 1 1 70 20 283
2008 CS 24 40 14 13 8 0 1 65 21 11457
2008 CS-01 22 37 15 13 12 1 1 60 25 2202
2008 CS-02 22 41 14 14 9 0 1 64 22 4814
2008 CS-03 26 42 13 12 7 0 1 68 18 3042
2008 CS-04 29 39 15 10 5 0 1 69 16 968
2008 CS-05 34 36 12 11 6 0 0 71 17 238

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 43 10 6 3 0 0 81 9 9694
2018 CS-01 40 38 11 6 4 0 0 79 10 1209
2018 CS-02 36 44 11 6 3 0 0 80 9 3746
2018 CS-03 38 44 10 5 2 0 0 82 8 3176
2018 CS-04 41 44 8 6 2 0 0 85 8 1085
2018 CS-05 52 42 3 2 1 0 0 94 3 217
2018 CS-08 59 34 0 7 0 0 0 93 7 16
2017 CS 40 41 10 6 3 0 0 81 9 11292
2017 CS-01 40 40 10 7 4 0 0 80 11 1509
2017 CS-02 39 41 11 6 3 0 0 80 10 4631
2017 CS-03 40 42 9 5 3 0 0 82 8 3649
2017 CS-04 46 39 7 6 2 0 0 85 8 1143
2017 CS-05 54 35 5 5 1 0 0 89 7 220
2014 CS 39 41 11 6 3 0 0 79 10 12790
2014 CS-01 37 40 12 6 4 0 0 77 11 1927
2014 CS-02 37 41 11 7 4 0 0 78 11 5329
2014 CS-03 40 41 10 6 3 0 0 81 9 3847
2014 CS-04 41 40 10 7 2 0 0 81 9 1275
2014 CS-05 53 40 5 2 0 0 0 93 2 249
2011 CS 43 39 9 6 3 0 0 82 9 13792
2011 CS-01 43 37 10 6 4 0 0 80 10 2218
2011 CS-02 41 39 10 6 3 0 0 81 9 5670
2011 CS-03 43 41 9 5 3 0 0 84 8 4065
2011 CS-04 48 38 8 4 2 0 0 86 6 1319
2011 CS-05 58 32 6 2 2 0 0 90 4 283
2008 CS 38 43 9 7 3 0 0 81 10 11460
2008 CS-01 37 43 8 8 4 0 0 80 11 2202
2008 CS-02 35 45 10 7 3 0 0 80 10 4813
2008 CS-03 38 44 8 7 3 0 0 82 10 3045
2008 CS-04 43 40 8 6 3 0 0 84 9 968
2008 CS-05 58 32 4 3 3 0 0 90 6 238

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 41 8 6 3 0 0 84 8 9640
2018 CS-01 44 35 9 7 4 0 0 80 11 1209
2018 CS-02 39 42 9 6 3 0 0 82 9 3718
2018 CS-03 44 42 7 5 2 0 0 86 7 3161
2018 CS-04 48 40 5 4 2 0 0 89 6 1077
2018 CS-05 59 35 1 2 2 0 0 95 4 214
2018 CS-08 59 34 0 0 7 0 0 93 7 16
2017 CS 46 39 7 5 3 0 0 85 8 11284
2017 CS-01 45 37 7 7 4 0 0 82 11 1509
2017 CS-02 43 40 8 6 3 0 0 83 9 4626
2017 CS-03 46 40 7 4 2 0 0 87 7 3647
2017 CS-04 52 36 5 5 2 0 0 88 6 1142
2017 CS-05 62 31 2 4 0 0 0 94 4 220
2014 CS 43 39 8 6 3 0 0 83 9 12784
2014 CS-01 41 38 9 7 5 0 0 80 11 1926
2014 CS-02 41 40 9 7 3 0 0 81 10 5327
2014 CS-03 45 39 8 6 3 0 0 84 8 3845
2014 CS-04 48 38 6 5 3 0 0 86 8 1275
2014 CS-05 63 33 3 0 0 0 0 96 1 248
2011 CS 45 41 7 5 2 0 0 87 7 13792
2011 CS-01 43 40 8 6 3 0 0 83 9 2217
2011 CS-02 43 42 8 5 3 0 0 85 8 5675
2011 CS-03 47 42 5 4 2 0 0 89 6 4066
2011 CS-04 53 39 5 3 1 0 0 92 4 1315
2011 CS-05 60 34 2 3 1 0 0 94 4 283
2008 CS 42 45 7 4 2 0 0 86 7 11461
2008 CS-01 40 43 8 5 4 0 0 83 9 2202
2008 CS-02 39 46 8 5 2 0 0 85 7 4815
2008 CS-03 44 44 6 4 2 0 0 88 6 3045
2008 CS-04 48 41 5 4 2 0 0 89 5 968
2008 CS-05 63 32 2 0 3 0 0 95 3 238

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 33 20 14 12 2 0 53 27 9702
2018 CS-01 25 29 18 12 12 3 0 56 26 1214
2018 CS-02 17 32 20 15 13 2 0 51 29 3737
2018 CS-03 18 34 20 15 11 2 0 53 27 3181
2018 CS-04 19 39 18 14 9 1 0 59 23 1089
2018 CS-05 26 45 16 8 4 0 0 71 13 218
2018 CS-08 19 37 12 13 5 14 0 65 21 16
2017 CS 20 33 18 15 12 2 0 54 28 11282
2017 CS-01 24 30 16 13 13 3 1 55 28 1507
2017 CS-02 19 32 19 15 13 2 0 52 29 4621
2017 CS-03 19 35 18 15 11 2 0 54 27 3649
2017 CS-04 20 36 17 15 10 2 0 58 25 1145
2017 CS-05 30 38 12 15 5 1 0 68 20 219
2014 CS 17 30 19 17 15 2 0 48 32 12795
2014 CS-01 18 28 18 14 18 3 0 48 33 1927
2014 CS-02 17 30 19 17 15 3 0 48 33 5332
2014 CS-03 16 32 20 17 13 2 0 49 31 3848
2014 CS-04 16 30 20 19 13 1 0 47 33 1274
2014 CS-05 22 35 16 19 7 0 0 58 26 249
2011 CS 20 33 18 15 12 2 0 54 28 13790
2011 CS-01 20 30 18 14 15 3 1 52 29 2221
2011 CS-02 19 32 18 16 13 2 0 52 30 5673
2011 CS-03 19 35 18 15 11 1 0 55 27 4062
2011 CS-04 21 36 17 16 9 1 0 58 25 1315
2011 CS-05 24 38 11 13 12 1 1 63 25 282
2008 CS 17 36 18 15 12 1 0 54 28 11460
2008 CS-01 19 33 18 14 13 2 0 54 28 2201
2008 CS-02 15 35 19 16 14 1 0 51 30 4819
2008 CS-03 18 38 18 16 10 1 0 56 26 3043
2008 CS-04 20 40 18 13 9 0 0 60 23 967
2008 CS-05 23 40 17 10 9 0 0 63 19 238

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 27 17 16 20 2 1 46 37 9713
2018 CS-01 23 24 16 15 19 3 1 49 35 1213
2018 CS-02 14 24 17 18 23 3 1 40 42 3743
2018 CS-03 17 30 17 15 19 1 1 48 35 3187
2018 CS-04 21 31 15 15 15 1 2 54 31 1088
2018 CS-05 37 31 9 12 9 1 1 70 21 219
2018 CS-08 21 28 25 13 14 0 0 48 27 16
2017 CS 16 26 15 17 22 2 1 44 41 11282
2017 CS-01 19 21 14 18 24 3 1 41 44 1507
2017 CS-02 13 24 16 18 24 2 1 39 44 4618
2017 CS-03 17 28 14 18 19 2 1 47 38 3653
2017 CS-04 21 31 13 15 16 1 3 54 32 1143
2017 CS-05 32 29 14 12 9 1 3 64 21 220
2014 CS 13 23 16 18 26 2 1 37 46 12796
2014 CS-01 13 18 15 18 32 3 1 32 52 1928
2014 CS-02 11 21 16 19 29 3 1 34 50 5333
2014 CS-03 14 26 17 18 21 2 1 41 41 3848
2014 CS-04 15 27 16 16 21 1 3 45 38 1275
2014 CS-05 21 32 14 15 11 1 5 57 27 249
2011 CS 13 25 16 19 25 2 1 39 44 13795
2011 CS-01 13 21 16 17 29 2 1 35 48 2222
2011 CS-02 10 22 17 20 27 2 1 34 49 5670
2011 CS-03 14 28 16 19 21 1 1 43 40 4067
2011 CS-04 17 29 16 16 18 1 3 47 36 1316
2011 CS-05 22 28 11 17 17 2 4 53 36 283
2008 CS 13 30 14 18 22 1 1 44 42 11449
2008 CS-01 15 29 14 18 21 2 0 45 40 2202
2008 CS-02 10 27 16 19 25 2 1 38 46 4809
2008 CS-03 13 34 13 18 21 1 1 48 39 3043
2008 CS-04 17 34 14 14 18 0 2 52 33 965
2008 CS-05 20 32 8 17 18 1 4 55 36 237

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 41 14 9 6 0 0 71 15 9680
2018 CS-01 30 37 15 10 7 0 0 67 17 1213
2018 CS-02 26 42 17 9 6 0 0 68 15 3738
2018 CS-03 32 42 12 10 5 0 0 73 14 3175
2018 CS-04 36 40 12 8 4 0 0 76 13 1080
2018 CS-05 47 37 5 8 3 0 0 84 11 217
2018 CS-08 32 56 7 5 0 0 0 88 5 16
2017 CS 30 42 13 9 6 0 0 72 15 11257
2017 CS-01 29 39 14 11 7 0 0 68 18 1502
2017 CS-02 26 42 15 10 7 0 0 68 17 4614
2017 CS-03 31 44 11 9 5 0 0 75 14 3643
2017 CS-04 38 41 7 8 6 0 0 79 14 1144
2017 CS-05 50 41 5 4 1 0 0 91 5 214
2014 CS 23 42 14 13 8 0 0 65 21 12793
2014 CS-01 20 37 17 15 11 0 0 57 26 1928
2014 CS-02 21 41 16 13 9 0 0 62 22 5330
2014 CS-03 25 44 13 11 7 0 0 69 18 3849
2014 CS-04 27 42 10 14 6 0 0 70 20 1274
2014 CS-05 35 45 5 10 6 0 0 80 15 249
2011 CS 30 42 12 9 6 0 0 73 15 13798
2011 CS-01 26 40 15 11 7 1 0 66 18 2222
2011 CS-02 27 42 14 10 6 0 0 70 16 5673
2011 CS-03 32 44 10 9 5 0 0 76 14 4067
2011 CS-04 38 43 8 8 3 0 0 81 11 1316
2011 CS-05 44 37 7 7 5 0 0 80 12 282

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 36 16 8 6 0 0 69 15 9641
2018 CS-01 34 33 15 11 6 0 0 68 17 1209
2018 CS-02 30 37 17 9 7 0 0 67 16 3727
2018 CS-03 33 38 15 8 5 0 0 71 14 3150
2018 CS-04 40 34 15 7 4 0 0 74 11 1079
2018 CS-05 47 31 13 4 5 0 1 78 9 217
2018 CS-08 30 44 27 0 0 0 0 73 0 16
2017 CS 33 36 15 10 6 0 0 69 15 11259
2017 CS-01 32 35 15 11 6 0 0 68 17 1501
2017 CS-02 31 36 17 10 6 0 0 67 16 4617
2017 CS-03 34 37 15 9 5 0 0 71 14 3643
2017 CS-04 37 36 11 9 6 0 0 73 15 1143
2017 CS-05 49 33 8 7 3 0 0 82 10 215
2014 CS 29 37 16 11 8 0 0 66 18 12791
2014 CS-01 27 35 17 12 8 0 0 63 20 1928
2014 CS-02 27 38 16 11 8 0 0 65 19 5331
2014 CS-03 30 38 16 10 6 0 0 68 17 3846
2014 CS-04 31 36 15 10 8 0 0 67 18 1275
2014 CS-05 37 36 10 12 5 0 0 73 17 249

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 38 16 10 6 0 0 68 16 9680
2018 CS-01 35 36 15 8 5 0 0 72 14 1211
2018 CS-02 29 39 17 9 6 0 0 68 15 3734
2018 CS-03 30 38 16 11 6 0 0 67 16 3175
2018 CS-04 30 36 17 10 6 0 0 66 17 1086
2018 CS-05 36 37 10 10 6 0 0 74 16 216
2018 CS-08 24 58 6 12 0 0 0 82 12 16
2017 CS 31 39 15 10 6 0 0 69 16 11267
2017 CS-01 35 38 13 9 4 0 1 74 13 1505
2017 CS-02 29 39 15 9 6 0 0 69 15 4619
2017 CS-03 31 39 15 9 6 0 0 69 15 3647
2017 CS-04 30 37 13 14 7 0 0 67 20 1142
2017 CS-05 38 32 13 12 4 0 0 70 17 215
2014 CS 28 38 16 11 7 0 0 66 18 12792
2014 CS-01 29 36 17 10 7 0 0 66 17 1927
2014 CS-02 27 39 16 10 7 0 0 67 16 5330
2014 CS-03 27 38 16 11 7 0 0 66 18 3847
2014 CS-04 28 32 18 14 9 0 0 60 22 1275
2014 CS-05 32 32 16 14 6 0 0 64 21 249
2011 CS 36 41 12 7 3 1 0 77 10 13783
2011 CS-01 39 38 13 6 3 1 0 78 9 2219
2011 CS-02 35 42 13 7 3 1 0 77 10 5668
2011 CS-03 35 42 12 7 3 1 0 77 11 4059
2011 CS-04 36 40 12 9 3 0 0 76 12 1317
2011 CS-05 40 39 9 9 3 1 0 79 12 283

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 39 23 10 6 3 0 60 16 9714
2018 CS-01 22 36 22 9 7 4 0 61 17 1217
2018 CS-02 17 36 26 10 7 5 0 56 17 3742
2018 CS-03 19 41 23 10 5 2 0 62 15 3188
2018 CS-04 23 44 19 8 4 2 0 68 12 1087
2018 CS-05 35 42 15 5 3 1 0 77 8 218
2018 CS-08 24 46 18 6 0 7 0 75 6 16
2017 CS 19 37 23 11 6 4 0 58 18 11279
2017 CS-01 21 31 24 10 7 6 1 55 19 1506
2017 CS-02 16 36 23 11 7 6 1 56 19 4618
2017 CS-03 18 38 23 11 6 4 0 59 18 3649
2017 CS-04 24 40 20 10 6 1 0 64 15 1145
2017 CS-05 31 41 17 9 2 0 0 72 11 220

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 34 10 6 4 0 0 81 9 9694
2018 CS-01 44 34 13 5 3 1 1 79 8 1210
2018 CS-02 46 35 10 5 4 0 1 82 9 3749
2018 CS-03 47 34 9 6 3 0 0 82 9 3176
2018 CS-04 45 36 8 6 4 0 0 81 10 1085
2018 CS-05 37 32 13 9 8 0 0 70 17 215
2018 CS-08 37 39 18 0 0 7 0 81 0 16
2017 CS 46 33 10 6 4 0 1 80 10 11277
2017 CS-01 46 33 11 5 4 1 1 80 8 1509
2017 CS-02 45 34 11 6 4 1 0 79 10 4621
2017 CS-03 48 33 9 6 4 0 0 81 10 3646
2017 CS-04 46 34 8 8 3 0 1 81 11 1142
2017 CS-05 37 38 7 11 6 0 0 75 18 219
2014 CS 40 35 12 7 4 1 1 76 12 12784
2014 CS-01 39 34 14 6 4 1 1 75 10 1929
2014 CS-02 40 35 12 7 4 1 1 76 11 5323
2014 CS-03 42 35 11 8 4 0 1 77 12 3845
2014 CS-04 38 35 12 9 5 0 0 73 14 1274
2014 CS-05 33 39 10 11 8 0 0 71 19 249
2011 CS 43 36 10 6 3 1 1 80 10 13804
2011 CS-01 42 35 11 6 4 1 1 79 10 2224
2011 CS-02 43 35 11 6 4 1 1 80 10 5679
2011 CS-03 44 36 10 6 3 0 1 81 9 4066
2011 CS-04 44 37 11 7 2 0 0 80 9 1315
2011 CS-05 36 37 9 14 5 0 0 73 18 282

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 35 16 7 4 0 0 73 11 9727
2018 CS-01 50 33 10 3 2 1 1 85 5 1220
2018 CS-02 45 35 13 4 2 0 0 81 7 3748
2018 CS-03 33 36 18 8 4 0 0 69 12 3192
2018 CS-04 21 35 21 13 9 0 0 57 22 1089
2018 CS-05 10 26 25 19 20 0 0 36 39 218
2018 CS-08 51 25 7 11 8 0 0 75 18 16
2017 CS 41 36 13 6 3 0 1 78 9 11292
2017 CS-01 53 32 10 2 1 0 1 86 4 1509
2017 CS-02 48 35 10 4 2 0 1 84 6 4628
2017 CS-03 36 39 14 7 3 0 1 76 10 3651
2017 CS-04 21 37 20 14 8 0 1 58 22 1145
2017 CS-05 9 29 28 16 17 0 1 38 34 219
2014 CS 37 37 15 6 3 0 1 75 10 12796
2014 CS-01 47 34 12 4 2 0 1 82 6 1928
2014 CS-02 43 38 13 4 2 0 0 81 6 5332
2014 CS-03 32 39 17 7 3 0 1 72 11 3848
2014 CS-04 19 34 25 14 8 0 0 53 22 1275
2014 CS-05 10 28 24 19 19 0 0 38 38 249
2011 CS 35 39 16 6 3 0 0 74 10 13797
2011 CS-01 43 38 13 3 2 0 1 82 5 2219
2011 CS-02 39 40 14 4 2 0 0 79 7 5676
2011 CS-03 32 39 17 8 4 0 0 71 12 4065
2011 CS-04 21 36 24 11 7 0 0 58 18 1317
2011 CS-05 12 33 22 21 10 0 1 46 32 282
2008 CS 29 38 20 9 4 0 0 67 13 11456
2008 CS-01 36 39 16 5 2 0 1 76 8 2201
2008 CS-02 32 39 19 7 3 0 0 71 10 4811
2008 CS-03 24 38 23 10 5 0 0 62 15 3043
2008 CS-04 17 31 26 16 10 0 0 48 26 969
2008 CS-05 11 30 23 22 13 0 0 41 36 238

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 24 40 36 9755
2018 CS-01 20 43 38 1226
2018 CS-02 21 42 37 3763
2018 CS-03 24 41 35 3194
2018 CS-04 31 35 34 1090
2018 CS-05 39 37 24 217
2018 CS-08 5 63 32 16
2017 CS 23 41 35 11298
2017 CS-01 20 44 37 1509
2017 CS-02 21 43 37 4629
2017 CS-03 24 41 35 3653
2017 CS-04 33 35 32 1146
2017 CS-05 39 33 28 220
2014 CS 22 41 37 12799
2014 CS-01 19 44 37 1929
2014 CS-02 19 44 37 5334
2014 CS-03 23 40 37 3847
2014 CS-04 33 33 34 1275
2014 CS-05 38 32 31 249
2011 CS 23 43 34 13813
2011 CS-01 24 40 35 2223
2011 CS-02 20 44 36 5682
2011 CS-03 22 45 34 4067
2011 CS-04 30 38 32 1320
2011 CS-05 35 40 24 283

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CS 21 32 34 5 2 6 2283
2018 CS-01 13 39 30 7 6 6 238
2018 CS-02 18 33 35 5 1 7 785
2018 CS-03 23 33 33 4 1 6 765
2018 CS-04 25 26 38 3 1 6 336
2018 CS-05 22 29 37 3 2 6 83
2017 CS 22 29 37 5 2 5 2607
2017 CS-01 12 30 38 7 7 5 296
2017 CS-02 20 31 36 5 1 6 950
2017 CS-03 25 31 36 3 1 5 863
2017 CS-04 25 25 37 6 2 4 371
2017 CS-05 25 17 48 6 1 3 86
2014 CS 18 33 35 9 9999 6 2816
2014 CS-01 14 35 31 10 9999 10 367
2014 CS-02 18 33 34 10 9999 5 1013
2014 CS-03 18 37 33 7 9999 5 882
2014 CS-04 18 27 42 7 9999 6 419
2014 CS-05 26 24 37 6 9999 7 94
2011 CS 16 32 37 6 9999 8 3119
2011 CS-01 9 34 39 8 9999 10 533
2011 CS-02 14 35 36 7 9999 9 1158
2011 CS-03 18 35 35 6 9999 5 885
2011 CS-04 23 22 44 4 9999 7 396
2011 CS-05 37 16 35 8 9999 4 100
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 42 10 5 2 0 0 82 7 9719
2018 CS-01 45 38 10 3 3 0 0 83 7 1214
2018 CS-02 39 42 11 5 2 1 0 81 8 3754
2018 CS-03 38 44 10 5 3 0 0 82 8 3187
2018 CS-04 46 38 9 5 2 0 0 84 7 1087
2018 CS-05 60 33 4 1 2 0 0 93 3 218
2018 CS-08 57 36 0 7 0 0 0 93 7 16
2017 CS 37 40 12 6 4 0 0 78 11 11284
2017 CS-01 41 37 12 6 3 0 0 78 10 1507
2017 CS-02 36 41 12 6 5 1 0 77 11 4622
2017 CS-03 36 41 12 7 4 0 0 77 11 3650
2017 CS-04 38 41 10 7 4 0 0 79 11 1145
2017 CS-05 57 32 6 4 1 0 0 89 6 219
2014 CS 35 41 13 6 4 1 0 77 11 12787
2014 CS-01 37 38 14 6 4 1 0 76 10 1928
2014 CS-02 34 42 13 6 4 1 0 77 10 5328
2014 CS-03 34 41 13 7 4 0 0 76 11 3844
2014 CS-04 37 42 9 7 4 0 0 79 11 1274
2014 CS-05 53 37 5 3 2 0 0 90 4 249
2011 CS 37 42 11 5 3 1 0 80 8 13807
2011 CS-01 40 38 12 6 3 1 0 79 9 2223
2011 CS-02 35 43 12 5 3 1 0 79 8 5673
2011 CS-03 36 44 12 5 3 1 0 80 8 4071
2011 CS-04 41 44 8 5 2 0 0 85 6 1320
2011 CS-05 51 38 5 4 2 0 0 89 6 282
2008 CS 39 41 11 5 4 0 0 80 9 11455
2008 CS-01 42 36 12 5 4 0 0 79 10 2201
2008 CS-02 35 43 12 6 4 1 0 78 10 4814
2008 CS-03 38 42 10 6 4 1 0 80 9 3040
2008 CS-04 46 38 8 6 2 0 0 84 8 968
2008 CS-05 56 33 3 4 4 0 0 89 8 238

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 41 21 10 5 1 0 64 15 9706
2018 CS-01 27 40 20 9 3 2 0 68 12 1212
2018 CS-02 21 41 22 10 4 2 0 63 15 3741
2018 CS-03 20 42 21 11 5 1 0 63 16 3184
2018 CS-04 21 43 18 12 5 0 0 65 17 1086
2018 CS-05 30 42 15 8 4 0 0 73 12 219
2018 CS-08 24 24 38 7 8 0 0 48 14 16
2017 CS 22 40 20 11 5 1 0 63 17 11279
2017 CS-01 26 39 20 9 5 2 0 66 14 1507
2017 CS-02 22 40 21 10 5 2 0 63 16 4623
2017 CS-03 21 41 19 12 6 1 0 63 18 3647
2017 CS-04 23 42 16 13 7 0 0 64 20 1142
2017 CS-05 28 47 12 9 3 0 0 76 12 219
2014 CS 22 39 20 11 6 2 0 62 17 12798
2014 CS-01 25 37 20 10 6 3 0 63 17 1929
2014 CS-02 21 38 21 10 7 3 0 61 17 5332
2014 CS-03 21 39 20 11 6 1 0 61 18 3848
2014 CS-04 21 42 18 12 7 1 0 64 19 1275
2014 CS-05 28 46 13 10 3 0 0 74 13 249
2011 CS 21 41 19 11 6 2 0 63 18 13783
2011 CS-01 25 38 18 10 6 3 0 65 16 2222
2011 CS-02 20 40 20 11 6 2 0 62 17 5668
2011 CS-03 19 43 18 12 6 1 0 62 19 4061
2011 CS-04 23 43 16 11 5 1 0 67 17 1314
2011 CS-05 26 43 13 14 3 1 0 70 18 280

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 13 28 37 15 5 1 1 21 41 9719
2018 CS-01 10 21 35 22 11 1 1 33 31 1220
2018 CS-02 11 24 38 18 6 1 2 25 36 3743
2018 CS-03 13 31 38 12 3 1 1 16 45 3190
2018 CS-04 19 34 35 10 2 0 0 12 53 1088
2018 CS-05 23 33 33 9 1 0 1 11 56 219
2018 CS-08 27 27 30 16 0 0 0 16 54 15
2017 CS 12 27 37 15 6 1 2 22 40 11238
2017 CS-01 7 22 36 19 10 1 4 31 31 1501
2017 CS-02 10 24 37 18 7 1 3 26 36 4603
2017 CS-03 14 29 38 13 4 1 2 17 44 3634
2017 CS-04 21 34 32 9 3 0 1 12 55 1144
2017 CS-05 17 33 36 12 1 0 1 14 50 219
2014 CS 14 31 35 13 5 1 2 18 46 12773
2014 CS-01 11 28 35 15 6 2 3 23 41 1924
2014 CS-02 10 28 36 16 6 1 2 23 40 5325
2014 CS-03 17 33 35 11 3 1 1 14 50 3840
2014 CS-04 22 37 32 6 2 0 1 8 60 1272
2014 CS-05 18 42 31 7 1 0 0 7 61 249
2011 CS 14 29 35 14 5 1 2 20 44 13770
2011 CS-01 12 25 32 19 8 1 3 28 38 2213
2011 CS-02 12 26 38 16 6 1 2 22 39 5657
2011 CS-03 16 33 35 11 4 0 1 15 49 4062
2011 CS-04 20 36 33 9 2 0 1 11 56 1319
2011 CS-05 20 37 30 8 3 1 1 11 58 283
2008 CS 14 31 34 14 4 1 2 18 47 11438
2008 CS-01 14 26 32 17 7 2 3 25 42 2196
2008 CS-02 13 29 37 15 4 1 2 19 43 4805
2008 CS-03 16 35 34 11 3 0 1 14 52 3037
2008 CS-04 17 40 32 9 2 0 0 11 57 969
2008 CS-05 14 35 39 10 2 0 0 12 50 238

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 13 21 29 22 11 2 2 34 35 9692
2018 CS-01 11 14 25 25 20 3 2 48 26 1214
2018 CS-02 10 19 29 25 13 3 2 39 31 3730
2018 CS-03 14 24 31 21 8 1 1 30 39 3184
2018 CS-04 18 25 34 16 6 0 1 22 43 1087
2018 CS-05 18 25 34 16 7 0 1 23 43 218
2018 CS-08 14 18 28 12 28 0 0 40 32 15
2017 CS 13 20 28 20 12 3 3 34 36 11211
2017 CS-01 8 17 28 19 18 4 5 42 28 1495
2017 CS-02 11 19 27 21 14 4 4 38 32 4589
2017 CS-03 15 21 30 20 10 2 2 31 38 3628
2017 CS-04 22 25 30 15 6 1 1 22 47 1142
2017 CS-05 16 27 26 21 9 1 1 30 44 220
2014 CS 17 24 28 18 9 2 3 28 43 12762
2014 CS-01 16 22 27 18 10 3 4 30 41 1918
2014 CS-02 14 22 28 20 10 3 3 32 38 5322
2014 CS-03 18 25 29 17 8 1 2 25 45 3838
2014 CS-04 24 28 29 13 4 0 1 17 53 1272
2014 CS-05 19 34 29 15 3 0 0 18 53 249
2011 CS 13 21 28 22 11 2 3 34 36 13752
2011 CS-01 12 19 26 21 14 3 5 39 34 2212
2011 CS-02 12 20 27 23 12 3 3 37 34 5647
2011 CS-03 15 23 28 22 9 2 2 31 39 4057
2011 CS-04 16 27 30 18 7 1 1 26 44 1316
2011 CS-05 18 26 28 17 8 1 1 26 46 283
2008 CS 14 22 28 21 10 2 2 33 38 11423
2008 CS-01 14 21 24 20 15 3 3 37 37 2194
2008 CS-02 13 21 28 23 10 2 3 35 36 4799
2008 CS-03 15 23 30 20 9 1 1 30 39 3032
2008 CS-04 17 28 30 17 7 0 1 24 46 968
2008 CS-05 14 31 27 22 6 0 0 29 45 237

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 27 28 13 6 2 2 19 52 9694
2018 CS-01 14 23 29 16 13 3 2 30 39 1215
2018 CS-02 18 26 29 15 7 3 2 23 47 3737
2018 CS-03 26 29 28 11 4 1 1 15 57 3186
2018 CS-04 33 30 26 9 2 0 0 12 62 1082
2018 CS-05 32 37 22 7 1 0 1 8 69 219
2018 CS-08 37 23 11 22 0 0 7 24 64 15
2017 CS 22 27 28 13 6 2 3 20 51 11223
2017 CS-01 14 23 32 14 9 4 4 25 41 1499
2017 CS-02 19 24 28 15 7 2 4 23 46 4598
2017 CS-03 25 29 28 12 4 1 1 16 55 3627
2017 CS-04 33 32 23 9 3 0 1 12 65 1141
2017 CS-05 34 29 25 9 2 0 0 12 63 220
2014 CS 25 28 27 11 5 2 2 17 55 12766
2014 CS-01 19 26 27 13 7 3 5 21 50 1922
2014 CS-02 21 26 29 13 6 2 3 20 49 5317
2014 CS-03 27 30 27 10 3 1 1 14 59 3842
2014 CS-04 37 30 23 6 2 0 1 9 68 1272
2014 CS-05 37 34 23 4 1 0 0 5 72 249
2011 CS 21 27 29 13 6 2 2 20 50 13769
2011 CS-01 17 24 28 15 9 3 4 25 44 2219
2011 CS-02 18 27 30 14 6 2 3 22 47 5655
2011 CS-03 24 28 30 11 5 1 2 16 53 4062
2011 CS-04 30 30 26 10 3 0 1 13 61 1314
2011 CS-05 29 32 24 9 5 1 0 14 62 282
2008 CS 21 28 29 13 5 2 2 19 51 11422
2008 CS-01 19 25 27 14 8 3 3 24 47 2198
2008 CS-02 19 28 29 15 5 2 2 21 49 4794
2008 CS-03 23 29 30 12 4 1 1 16 53 3032
2008 CS-04 29 32 26 9 4 0 1 13 61 969
2008 CS-05 24 36 23 13 4 0 0 18 60 238

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 9 18 35 26 11 1 1 37 28 9672
2018 CS-01 4 10 27 33 22 2 2 57 15 1215
2018 CS-02 6 14 33 30 14 1 2 46 20 3729
2018 CS-03 10 21 39 23 6 0 1 29 31 3176
2018 CS-04 19 26 37 14 3 0 0 17 46 1078
2018 CS-05 25 37 27 7 2 0 1 10 63 217
2018 CS-08 21 27 19 8 17 0 7 27 52 14
2017 CS 10 17 34 25 10 1 3 37 28 11182
2017 CS-01 4 11 27 31 20 3 4 55 16 1493
2017 CS-02 7 13 32 30 13 1 4 45 21 4576
2017 CS-03 11 21 38 22 7 1 1 30 32 3617
2017 CS-04 22 27 35 13 3 0 1 16 49 1140
2017 CS-05 25 32 28 13 2 0 0 15 57 219
2014 CS 12 17 35 24 9 1 2 34 30 12733
2014 CS-01 6 11 31 29 15 2 4 48 19 1914
2014 CS-02 8 14 34 29 11 1 3 42 23 5309
2014 CS-03 14 20 37 21 6 1 1 27 35 3829
2014 CS-04 24 29 33 11 3 0 1 14 53 1269
2014 CS-05 27 34 32 6 1 0 0 6 62 248
2011 CS 9 17 34 26 10 1 2 38 28 13742
2011 CS-01 6 12 29 29 17 2 4 49 20 2210
2011 CS-02 7 14 33 30 12 1 2 44 22 5639
2011 CS-03 11 21 36 23 7 1 1 31 32 4060
2011 CS-04 15 28 38 14 3 0 1 18 44 1315
2011 CS-05 21 29 33 11 5 1 0 16 51 282
2008 CS 10 19 35 24 9 1 2 34 30 11423
2008 CS-01 7 15 28 29 17 2 3 47 23 2194
2008 CS-02 8 17 35 28 10 1 2 39 26 4797
2008 CS-03 12 22 39 21 6 0 1 27 34 3038
2008 CS-04 16 29 37 15 3 0 0 18 45 966
2008 CS-05 17 31 36 11 4 0 0 15 49 237

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 25 29 16 8 1 2 25 46 9711
2018 CS-01 13 20 25 22 16 2 2 40 34 1220
2018 CS-02 16 22 29 20 10 2 2 31 40 3741
2018 CS-03 22 29 29 13 5 1 1 18 52 3185
2018 CS-04 27 29 29 9 3 1 1 12 58 1086
2018 CS-05 31 31 27 6 3 1 0 9 63 218
2018 CS-08 30 30 26 0 7 0 6 8 64 16
2017 CS 19 25 29 15 8 1 3 24 46 11216
2017 CS-01 13 20 27 18 15 2 4 36 36 1497
2017 CS-02 16 21 31 18 9 2 4 29 38 4590
2017 CS-03 20 29 30 13 5 1 2 19 51 3628
2017 CS-04 29 33 24 9 3 1 1 12 63 1142
2017 CS-05 30 32 27 9 2 0 0 11 62 220
2014 CS 24 27 27 13 6 1 2 20 52 12756
2014 CS-01 23 22 26 14 10 2 4 26 47 1923
2014 CS-02 18 24 29 16 7 1 3 25 45 5313
2014 CS-03 27 29 27 11 4 1 1 16 57 3834
2014 CS-04 34 34 22 6 2 0 1 8 69 1273
2014 CS-05 36 41 17 4 2 0 0 6 77 249
2011 CS 19 26 29 15 7 1 3 23 47 13764
2011 CS-01 16 23 27 17 11 2 4 29 42 2214
2011 CS-02 16 23 30 17 8 1 3 27 41 5654
2011 CS-03 22 28 30 12 5 1 2 17 52 4060
2011 CS-04 28 33 27 9 2 0 1 12 61 1317
2011 CS-05 33 33 22 7 2 1 1 10 68 283
2008 CS 19 27 28 15 7 1 2 23 47 11424
2008 CS-01 16 21 26 19 13 2 3 34 39 2192
2008 CS-02 17 25 30 17 8 1 3 26 43 4801
2008 CS-03 22 30 29 13 4 0 1 18 52 3034
2008 CS-04 28 35 26 7 3 0 1 10 64 968
2008 CS-05 27 34 25 9 4 0 1 13 62 238

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 11 19 27 24 13 3 3 39 32 9681
2018 CS-01 9 15 21 25 21 6 3 50 26 1216
2018 CS-02 9 16 26 26 16 3 3 45 28 3730
2018 CS-03 12 21 30 23 11 1 2 35 34 3181
2018 CS-04 16 25 32 20 5 1 1 26 41 1081
2018 CS-05 19 19 31 24 5 0 1 30 39 217
2018 CS-08 19 13 28 14 5 5 14 24 41 15
2017 CS 10 17 27 24 14 3 5 42 29 11217
2017 CS-01 7 13 22 24 22 6 7 52 23 1498
2017 CS-02 9 14 25 26 17 4 6 48 25 4590
2017 CS-03 11 19 30 25 11 1 3 37 31 3630
2017 CS-04 17 25 30 19 7 1 2 27 43 1141
2017 CS-05 17 26 30 19 6 0 1 26 44 220
2014 CS 9 15 27 27 14 3 5 45 26 12754
2014 CS-01 8 13 22 25 20 4 8 51 23 1923
2014 CS-02 7 13 25 29 17 4 6 50 22 5314
2014 CS-03 10 16 29 29 11 1 3 41 28 3835
2014 CS-04 14 21 33 23 8 1 1 32 35 1270
2014 CS-05 12 25 38 18 5 0 1 23 38 248
2011 CS 8 15 27 28 16 3 5 47 24 13756
2011 CS-01 10 14 21 25 20 5 6 50 26 2208
2011 CS-02 7 13 25 28 19 3 5 51 22 5652
2011 CS-03 8 15 30 29 13 1 4 44 24 4058
2011 CS-04 9 18 32 27 11 1 3 39 28 1318
2011 CS-05 9 22 31 24 11 1 1 36 32 283
2008 CS 10 19 28 24 13 2 4 39 31 11439
2008 CS-01 9 17 24 23 17 5 5 44 29 2196
2008 CS-02 9 18 28 26 13 2 4 42 29 4806
2008 CS-03 11 20 30 24 10 1 3 36 32 3039
2008 CS-04 14 24 32 20 7 1 2 28 39 969
2008 CS-05 12 22 43 16 7 0 1 22 34 238

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 26 31 14 6 2 1 21 47 9725
2018 CS-01 12 20 30 19 13 4 2 35 34 1220
2018 CS-02 16 24 31 17 8 3 2 25 42 3746
2018 CS-03 23 27 31 13 4 1 1 17 51 3192
2018 CS-04 28 29 30 9 2 1 1 11 58 1088
2018 CS-05 32 35 30 2 1 0 0 3 67 219
2018 CS-08 19 22 16 22 13 0 7 38 44 15
2017 CS 19 24 31 14 6 2 3 21 46 11240
2017 CS-01 13 20 32 16 11 4 4 30 36 1502
2017 CS-02 16 22 31 17 8 3 4 26 41 4604
2017 CS-03 21 27 33 12 4 1 2 16 50 3637
2017 CS-04 29 30 27 8 3 0 1 11 61 1142
2017 CS-05 27 30 33 6 2 0 1 8 59 218
2014 CS 19 25 32 14 6 2 2 21 46 12780
2014 CS-01 16 23 29 15 8 4 4 26 42 1924
2014 CS-02 16 23 32 16 6 3 3 24 41 5326
2014 CS-03 21 27 33 12 4 1 1 17 49 3845
2014 CS-04 28 28 30 10 2 1 1 13 57 1272
2014 CS-05 32 33 29 5 1 0 0 5 65 249

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 32 10 8 5 1 0 78 13 9685
2018 CS-01 45 31 10 8 5 1 0 77 13 1213
2018 CS-02 40 33 11 8 6 1 0 74 15 3737
2018 CS-03 46 33 9 7 4 1 0 80 12 3176
2018 CS-04 53 32 5 6 3 0 0 85 9 1085
2018 CS-05 60 27 5 5 2 0 0 87 8 215
2018 CS-08 39 24 0 30 8 0 0 63 37 16
2017 CS 45 32 9 7 5 1 0 78 12 11291
2017 CS-01 45 31 10 7 5 1 0 78 12 1510
2017 CS-02 42 33 10 8 6 1 0 76 14 4625
2017 CS-03 47 32 9 7 4 0 0 80 11 3653
2017 CS-04 51 33 7 5 4 0 0 84 9 1142
2017 CS-05 58 29 5 6 3 0 0 86 9 220
2014 CS 46 30 9 8 5 1 0 77 13 12795
2014 CS-01 44 29 10 9 7 1 0 75 16 1927
2014 CS-02 43 30 10 9 6 1 0 74 15 5333
2014 CS-03 48 31 9 7 4 1 0 80 11 3847
2014 CS-04 52 30 8 6 3 0 0 83 9 1274
2014 CS-05 51 31 10 5 1 0 0 84 6 249

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 49 37 7 5 2 0 0 86 7 9678
2018 CS-01 52 35 8 4 2 0 0 87 5 1210
2018 CS-02 47 37 8 5 3 1 0 85 7 3735
2018 CS-03 50 36 7 5 2 0 0 86 7 3174
2018 CS-04 51 37 6 5 1 0 0 88 6 1083
2018 CS-05 54 36 5 3 2 0 0 90 5 216
2018 CS-08 26 74 0 0 0 0 0 100 0 16
2017 CS 45 40 8 5 2 0 0 85 7 11270
2017 CS-01 46 39 8 4 2 0 0 86 6 1505
2017 CS-02 45 38 8 5 2 0 0 84 7 4618
2017 CS-03 45 41 8 5 2 0 0 86 6 3647
2017 CS-04 46 43 5 3 2 0 0 89 6 1142
2017 CS-05 53 36 5 4 2 0 0 89 6 218
2014 CS 44 40 8 5 2 0 0 84 7 12793
2014 CS-01 43 39 9 5 2 1 0 83 8 1927
2014 CS-02 44 39 9 5 3 0 0 83 8 5329
2014 CS-03 45 41 7 5 2 0 0 86 7 3848
2014 CS-04 45 42 7 4 1 0 0 87 5 1275
2014 CS-05 46 43 6 5 0 0 0 89 5 249

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 41 11 4 2 1 0 83 6 9699
2018 CS-01 41 38 13 4 3 1 1 80 7 1213
2018 CS-02 37 41 13 5 2 2 0 80 7 3743
2018 CS-03 43 41 10 3 2 1 0 85 5 3186
2018 CS-04 46 41 8 3 2 1 0 87 5 1084
2018 CS-05 55 38 4 2 1 0 0 93 3 215
2018 CS-08 42 52 7 0 0 0 0 93 0 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 35 15 3 2 4 0 79 5 9694
2018 CS-01 43 31 15 3 1 5 0 79 5 1218
2018 CS-02 39 35 15 3 2 5 0 78 6 3738
2018 CS-03 41 35 15 3 2 4 1 79 5 3180
2018 CS-04 41 37 15 3 1 3 0 81 4 1081
2018 CS-05 53 33 7 2 1 3 0 89 4 218
2018 CS-08 18 55 19 0 0 7 0 79 0 16
2017 CS 37 35 16 3 2 6 1 77 6 11282
2017 CS-01 38 32 16 3 2 7 1 76 6 1506
2017 CS-02 35 35 16 4 3 6 1 75 7 4623
2017 CS-03 37 36 15 3 2 5 1 79 5 3651
2017 CS-04 40 37 14 3 1 4 1 80 5 1144
2017 CS-05 44 37 13 3 2 1 0 82 5 218
2014 CS 42 33 14 3 2 6 1 80 5 12788
2014 CS-01 44 30 14 2 3 6 1 79 5 1928
2014 CS-02 39 33 16 3 2 6 1 78 6 5327
2014 CS-03 43 34 13 3 2 5 0 81 5 3847
2014 CS-04 45 33 13 3 2 5 0 82 4 1273
2014 CS-05 47 36 11 2 0 4 0 86 3 248

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 38 13 3 2 2 0 81 6 9702
2018 CS-01 47 35 11 3 1 2 0 83 5 1220
2018 CS-02 39 38 13 4 2 3 0 80 6 3739
2018 CS-03 40 39 13 3 2 2 0 81 5 3177
2018 CS-04 41 41 12 3 1 1 0 84 5 1085
2018 CS-05 56 33 7 2 2 1 0 89 4 219
2018 CS-08 19 62 19 0 0 0 0 81 0 16
2017 CS 38 41 13 4 2 3 0 81 6 11270
2017 CS-01 40 38 13 3 1 3 0 82 5 1508
2017 CS-02 36 40 14 4 2 4 0 80 6 4618
2017 CS-03 37 42 13 4 2 3 0 81 5 3642
2017 CS-04 40 43 11 3 2 1 0 84 4 1143
2017 CS-05 50 35 8 4 3 0 0 86 6 219
2014 CS 41 36 12 4 2 4 0 81 6 12792
2014 CS-01 45 33 12 3 3 4 0 81 6 1926
2014 CS-02 39 37 13 4 2 4 0 79 7 5330
2014 CS-03 41 37 12 4 2 3 0 82 6 3847
2014 CS-04 44 36 12 4 1 3 0 83 5 1275
2014 CS-05 51 38 7 2 0 2 0 90 3 249
2011 CS 32 40 16 5 4 3 0 75 9 13794
2011 CS-01 35 37 15 6 4 4 0 74 10 2224
2011 CS-02 30 40 17 6 4 4 0 73 10 5672
2011 CS-03 31 42 16 5 3 3 0 75 9 4062
2011 CS-04 36 41 14 4 2 2 0 79 7 1318
2011 CS-05 42 37 11 4 4 1 0 81 7 283

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 45 37 11 4 2 1 0 83 7 9679
2018 CS-01 50 33 10 3 2 1 0 84 6 1216
2018 CS-02 43 38 12 4 2 1 0 82 7 3734
2018 CS-03 44 39 11 4 2 0 0 82 7 3168
2018 CS-04 48 37 8 5 2 0 0 85 6 1082
2018 CS-05 59 32 5 3 1 0 0 91 4 218
2018 CS-08 44 44 12 0 0 0 0 88 0 16
2017 CS 42 39 11 5 3 0 0 82 8 11280
2017 CS-01 45 37 10 5 2 0 0 83 7 1506
2017 CS-02 41 39 12 5 3 1 0 80 8 4619
2017 CS-03 41 40 10 5 3 0 0 82 8 3651
2017 CS-04 44 40 9 4 2 0 0 84 7 1144
2017 CS-05 51 39 5 3 2 0 0 90 6 220
2014 CS 44 36 11 5 3 1 0 81 8 12797
2014 CS-01 46 34 11 5 3 1 0 80 9 1929
2014 CS-02 42 38 11 5 3 1 0 80 8 5332
2014 CS-03 45 36 11 5 3 0 0 81 8 3847
2014 CS-04 45 35 11 5 3 0 0 81 8 1274
2014 CS-05 52 34 6 6 2 0 0 86 8 249
2011 CS 37 40 13 5 4 1 0 78 9 13772
2011 CS-01 41 36 12 5 4 1 0 78 10 2218
2011 CS-02 35 41 14 5 4 1 0 76 10 5664
2011 CS-03 36 41 13 5 4 0 0 78 9 4053
2011 CS-04 40 41 11 6 2 0 0 81 8 1318
2011 CS-05 49 34 9 3 4 0 0 84 7 282
2008 CS 31 42 14 8 5 1 0 73 12 11456
2008 CS-01 35 37 15 7 5 1 0 73 12 2202
2008 CS-02 28 43 15 8 5 1 0 71 13 4811
2008 CS-03 29 44 14 7 5 0 0 74 13 3044
2008 CS-04 38 42 12 6 2 0 0 80 8 968
2008 CS-05 48 34 7 7 4 0 0 82 11 238

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 34 19 7 5 6 3 66 13 9697
2018 CS-01 31 30 20 5 5 6 3 67 11 1213
2018 CS-02 23 33 20 8 5 7 4 63 15 3741
2018 CS-03 25 35 19 8 5 6 3 66 14 3183
2018 CS-04 28 41 15 6 3 3 3 74 10 1084
2018 CS-05 37 44 12 4 1 2 1 83 5 216
2018 CS-08 19 25 12 27 7 11 0 49 38 16
2017 CS 29 33 16 8 5 5 4 68 14 11287
2017 CS-01 30 32 14 8 5 6 5 69 14 1510
2017 CS-02 27 31 17 8 6 6 5 66 15 4627
2017 CS-03 30 34 16 8 4 4 4 69 13 3651
2017 CS-04 31 36 14 7 5 3 3 72 13 1139
2017 CS-05 39 35 13 6 5 1 0 75 12 219
2014 CS 33 31 15 7 5 4 4 70 14 12796
2014 CS-01 31 29 17 7 7 5 4 66 15 1929
2014 CS-02 32 30 15 7 6 5 4 69 14 5331
2014 CS-03 34 32 15 7 5 4 3 71 13 3848
2014 CS-04 35 35 14 6 4 3 3 75 10 1275
2014 CS-05 36 42 11 5 3 1 2 81 8 249

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 40 15 8 4 3 1 72 12 9709
2018 CS-01 32 37 15 8 4 3 1 73 12 1217
2018 CS-02 26 40 17 8 4 4 1 69 13 3748
2018 CS-03 29 40 15 10 3 2 1 71 13 3180
2018 CS-04 34 43 11 6 4 2 1 79 10 1088
2018 CS-05 49 36 9 3 2 1 0 85 5 218
2018 CS-08 29 27 23 21 0 0 0 56 21 16
2017 CS 32 39 13 8 4 3 1 74 12 11269
2017 CS-01 34 37 13 8 4 3 1 74 12 1503
2017 CS-02 28 39 14 9 4 4 1 72 14 4619
2017 CS-03 33 39 14 7 4 3 1 74 12 3646
2017 CS-04 40 38 11 6 3 2 0 80 9 1142
2017 CS-05 52 32 8 5 3 0 0 85 8 218
2014 CS 33 38 13 8 4 4 1 74 12 12794
2014 CS-01 34 36 12 6 5 5 1 75 12 1927
2014 CS-02 29 38 14 8 5 4 2 72 14 5333
2014 CS-03 33 39 13 8 3 3 1 75 12 3846
2014 CS-04 40 39 9 7 3 2 0 81 10 1274
2014 CS-05 53 35 6 4 2 0 0 88 6 249
2011 CS 32 36 13 9 5 4 1 71 14 13769
2011 CS-01 34 35 12 8 5 5 1 74 13 2220
2011 CS-02 28 35 15 9 6 6 1 68 16 5660
2011 CS-03 31 37 13 9 5 3 1 72 14 4057
2011 CS-04 40 36 11 7 3 2 0 78 11 1314
2011 CS-05 50 33 7 6 3 1 0 84 9 281
2008 CS 26 36 14 11 7 4 1 65 19 11453
2008 CS-01 26 36 15 10 7 5 1 66 19 2199
2008 CS-02 22 36 15 12 8 5 2 62 21 4814
2008 CS-03 27 35 15 11 7 3 1 65 19 3044
2008 CS-04 39 36 12 7 4 2 0 76 11 966
2008 CS-05 45 34 8 7 3 2 1 82 10 238

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 38 19 6 3 2 0 71 9 9688
2018 CS-01 36 36 18 5 3 2 0 74 8 1207
2018 CS-02 29 40 20 6 3 2 0 71 9 3735
2018 CS-03 31 38 21 6 3 1 0 70 9 3177
2018 CS-04 34 41 17 5 3 1 0 75 8 1089
2018 CS-05 46 31 17 3 3 0 0 77 6 217
2018 CS-08 29 32 25 7 7 0 0 61 14 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 26 22 12 10 10 2 50 25 9701
2018 CS-01 25 26 20 10 7 9 1 58 19 1208
2018 CS-02 18 26 21 12 10 12 1 50 25 3744
2018 CS-03 17 25 23 14 10 9 2 48 26 3178
2018 CS-04 18 26 21 13 11 10 2 49 27 1089
2018 CS-05 27 31 19 11 4 5 2 62 17 219
2018 CS-08 19 36 14 18 5 7 0 60 25 16
2017 CS 18 24 20 13 11 12 2 49 28 11275
2017 CS-01 23 25 18 10 9 14 2 57 22 1506
2017 CS-02 16 25 21 12 12 12 2 48 28 4622
2017 CS-03 16 24 21 14 11 12 2 47 29 3646
2017 CS-04 19 24 20 14 12 9 2 49 28 1143
2017 CS-05 21 23 19 11 13 7 6 51 27 219
2014 CS 15 24 20 14 13 12 2 45 31 12794
2014 CS-01 18 25 18 13 12 12 2 50 29 1927
2014 CS-02 14 23 20 13 13 13 2 44 32 5331
2014 CS-03 15 25 21 15 13 10 2 44 32 3849
2014 CS-04 15 24 21 16 13 10 2 44 32 1274
2014 CS-05 20 28 23 11 8 7 2 53 21 249
2011 CS 13 22 20 15 14 13 2 42 35 13788
2011 CS-01 17 23 17 14 13 14 3 48 32 2221
2011 CS-02 13 21 20 16 14 14 2 41 35 5667
2011 CS-03 11 21 21 17 15 12 2 38 37 4064
2011 CS-04 14 24 21 15 13 11 3 44 32 1315
2011 CS-05 18 25 17 12 13 8 7 51 29 283

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 10 90 9728
2018 CS-01 9 91 1219
2018 CS-02 10 90 3750
2018 CS-03 9 91 3190
2018 CS-04 11 89 1090
2018 CS-05 10 90 216

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CS 49 930
2018 CS-01 55 109
2018 CS-02 50 363
2018 CS-03 51 286
2018 CS-04 39 116

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CS 60 930
2018 CS-01 53 109
2018 CS-02 63 363
2018 CS-03 59 286
2018 CS-04 60 116

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CS 8 930
2018 CS-02 4 363
2018 CS-03 11 286
2018 CS-04 16 116

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CS 9 930
2018 CS-01 9 109
2018 CS-02 10 363
2018 CS-03 6 286
2018 CS-04 11 116

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CS 1 930
2018 CS-02 1 363
2018 CS-03 2 286
2018 CS-05 0 22

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CS 6 930
2018 CS-01 9 109
2018 CS-02 7 363
2018 CS-03 6 286
2018 CS-04 6 116

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CS 38 931
2018 CS-01 35 109
2018 CS-02 35 363
2018 CS-03 37 286
2018 CS-04 46 116

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CS 36 931
2018 CS-01 32 109
2018 CS-02 37 363
2018 CS-03 33 286
2018 CS-04 43 116

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CS 45 931
2018 CS-01 40 109
2018 CS-02 44 363
2018 CS-03 50 286
2018 CS-04 43 116

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CS 39 931
2018 CS-01 35 109
2018 CS-02 37 363
2018 CS-03 40 286
2018 CS-04 49 116

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CS 32 931
2018 CS-01 27 109
2018 CS-02 31 363
2018 CS-03 32 286
2018 CS-04 35 116

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CS 53 931
2018 CS-01 49 109
2018 CS-02 55 363
2018 CS-03 51 286
2018 CS-04 54 116

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CS 31 931
2018 CS-01 22 109
2018 CS-02 27 363
2018 CS-03 37 286
2018 CS-04 39 116

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CS 1 931
2018 CS-02 2 363
2018 CS-04 0 116
2018 CS-05 0 22

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CS 7 931
2018 CS-01 10 109
2018 CS-02 9 363
2018 CS-03 6 286
2018 CS-05 0 22

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CS 12 931
2018 CS-01 14 109
2018 CS-02 13 363
2018 CS-03 12 286
2018 CS-04 9 116

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CS 48 931
2018 CS-01 47 109
2018 CS-02 50 363
2018 CS-03 47 286
2018 CS-04 49 116

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CS 23 931
2018 CS-01 20 109
2018 CS-02 21 363
2018 CS-03 25 286
2018 CS-04 22 116

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CS 12 931
2018 CS-01 14 109
2018 CS-02 12 363
2018 CS-03 9 286
2018 CS-04 6 116

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CS 53 931
2018 CS-01 46 109
2018 CS-02 52 363
2018 CS-03 51 286
2018 CS-04 66 116

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CS 25 931
2018 CS-01 20 109
2018 CS-02 23 363
2018 CS-03 30 286
2018 CS-04 27 116

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CS 8 931
2018 CS-01 5 109
2018 CS-02 7 363
2018 CS-03 7 286
2018 CS-04 16 116

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CS 17 931
2018 CS-01 17 109
2018 CS-02 19 363
2018 CS-03 15 286
2018 CS-04 14 116

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CS 9 931
2018 CS-01 11 109
2018 CS-02 8 363
2018 CS-03 8 286
2018 CS-04 10 116

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CS 5 931
2018 CS-01 7 109
2018 CS-02 5 363
2018 CS-03 5 286
2018 CS-04 5 116

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CS 13 931
2018 CS-01 12 109
2018 CS-02 16 363
2018 CS-03 11 286
2018 CS-04 11 116

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CS 10 931
2018 CS-01 8 109
2018 CS-02 11 363
2018 CS-03 8 286
2018 CS-04 15 116

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CS 27 931
2018 CS-01 31 109
2018 CS-02 27 363
2018 CS-03 28 286
2018 CS-04 17 116

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CS 9 885
2018 CS-01 18 102
2018 CS-02 10 344
2018 CS-03 7 274
2018 CS-04 8 110

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CS 20 885
2018 CS-01 18 102
2018 CS-02 22 344
2018 CS-03 20 274
2018 CS-04 20 110

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CS 10 885
2018 CS-01 16 102
2018 CS-02 11 344
2018 CS-03 7 274
2018 CS-04 8 110

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CS 7 885
2018 CS-01 7 102
2018 CS-02 5 344
2018 CS-03 8 274
2018 CS-04 7 110

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CS 10 885
2018 CS-01 12 102
2018 CS-02 11 344
2018 CS-03 8 274
2018 CS-04 12 110

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CS 8 885
2018 CS-01 6 102
2018 CS-02 6 344
2018 CS-03 11 274
2018 CS-04 11 110

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CS 13 885
2018 CS-01 9 102
2018 CS-02 13 344
2018 CS-03 15 274
2018 CS-04 20 110

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CS 11 885
2018 CS-01 16 102
2018 CS-02 13 344
2018 CS-03 9 274
2018 CS-04 4 110

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CS 13 885
2018 CS-01 16 102
2018 CS-02 11 344
2018 CS-03 14 274
2018 CS-04 12 110

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CS 29 885
2018 CS-01 29 102
2018 CS-02 28 344
2018 CS-03 31 274
2018 CS-04 28 110

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CS 10 885
2018 CS-01 7 102
2018 CS-02 11 344
2018 CS-03 11 274
2018 CS-04 8 110

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CS 44 885
2018 CS-01 43 102
2018 CS-02 45 344
2018 CS-03 42 274
2018 CS-04 43 110

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CS 1 885
2018 CS-02 3 344
2018 CS-04 0 110

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CS 56 885
2018 CS-01 51 102
2018 CS-02 56 344
2018 CS-03 57 274
2018 CS-04 54 110

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CS 4 885
2018 CS-02 4 344
2018 CS-03 6 274

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CS 13 885
2018 CS-01 14 102
2018 CS-02 14 344
2018 CS-03 9 274
2018 CS-04 16 110

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 18 22 5 4 28 7 54 13 9712
2018 CS-01 25 18 20 3 4 24 7 62 10 1216
2018 CS-02 16 18 22 4 4 29 7 53 13 3751
2018 CS-03 15 17 23 5 4 29 7 51 14 3177
2018 CS-04 17 21 20 5 5 26 7 55 14 1087
2018 CS-05 30 23 17 6 2 20 3 68 10 219
2018 CS-08 13 15 19 5 7 25 16 48 21 16
2017 CS 18 18 19 4 4 27 9 56 14 11288
2017 CS-01 20 19 17 4 4 25 10 61 13 1508
2017 CS-02 16 17 19 4 5 29 9 55 15 4624
2017 CS-03 17 18 21 4 4 27 9 54 13 3653
2017 CS-04 19 21 20 5 3 24 8 59 12 1144
2017 CS-05 27 24 17 3 4 19 6 68 9 220
2014 CS 16 17 19 5 4 30 8 54 14 12798
2014 CS-01 19 18 17 5 4 29 9 59 15 1928
2014 CS-02 15 16 19 5 4 31 9 53 15 5331
2014 CS-03 17 17 21 4 5 29 8 53 14 3850
2014 CS-04 17 18 21 5 4 28 7 54 13 1275
2014 CS-05 23 26 13 7 4 23 4 67 15 249

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 33 19 4 3 9 1 71 8 9716
2018 CS-01 40 29 15 3 2 9 1 77 6 1218
2018 CS-02 30 33 19 4 3 11 1 71 8 3749
2018 CS-03 30 33 20 5 2 9 1 69 8 3178
2018 CS-04 31 37 18 4 3 7 0 73 8 1089
2018 CS-05 45 31 14 2 2 5 1 80 5 219
2018 CS-08 19 43 12 14 0 7 5 71 16 16
2017 CS 30 32 17 4 3 12 2 71 9 11286
2017 CS-01 35 32 14 4 3 11 2 76 8 1508
2017 CS-02 29 31 17 4 4 14 1 71 10 4623
2017 CS-03 29 33 19 4 3 11 2 71 8 3650
2017 CS-04 30 34 20 4 3 8 2 71 8 1145
2017 CS-05 38 35 14 2 2 8 0 80 5 220
2014 CS 27 30 19 5 3 15 1 68 9 12794
2014 CS-01 30 30 16 5 3 15 2 72 9 1928
2014 CS-02 25 29 19 4 3 18 2 67 9 5329
2014 CS-03 27 30 20 5 3 14 1 67 9 3849
2014 CS-04 27 30 21 5 3 13 1 67 8 1274
2014 CS-05 31 33 17 5 5 9 0 70 11 249
2011 CS 31 36 17 5 3 8 0 73 9 13785
2011 CS-01 36 33 14 4 3 9 1 76 8 2222
2011 CS-02 30 36 17 5 3 9 0 73 9 5663
2011 CS-03 29 37 18 5 2 8 0 73 8 4063
2011 CS-04 31 38 18 5 2 6 0 74 8 1318
2011 CS-05 33 40 13 6 4 4 0 76 10 281

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 6 94 9718
2018 CS-01 5 95 1222
2018 CS-02 6 94 3747
2018 CS-03 5 95 3185
2018 CS-04 5 95 1090
2018 CS-05 2 98 214

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CS 32 532
2018 CS-01 33 61
2018 CS-02 31 225
2018 CS-03 35 165
2018 CS-04 30 52

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CS 76 532
2018 CS-01 67 61
2018 CS-02 72 225
2018 CS-03 80 165
2018 CS-04 87 52

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CS 5 532
2018 CS-02 5 225
2018 CS-03 6 165

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CS 7 532
2018 CS-01 10 61
2018 CS-02 8 225
2018 CS-03 4 165
2018 CS-04 10 52

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CS 3 532
2018 CS-02 3 225

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CS 12 532
2018 CS-01 15 61
2018 CS-02 12 225
2018 CS-03 8 165
2018 CS-04 17 52

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 CS 27 530
2018 CS-01 32 61
2018 CS-02 28 223
2018 CS-03 26 165
2018 CS-04 20 52

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 CS 28 530
2018 CS-01 27 61
2018 CS-02 30 223
2018 CS-03 30 165
2018 CS-04 18 52

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 CS 19 530
2018 CS-01 21 61
2018 CS-02 21 223
2018 CS-03 19 165
2018 CS-04 12 52

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 CS 6 530
2018 CS-02 6 223
2018 CS-03 5 165

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 CS 22 530
2018 CS-01 19 61
2018 CS-02 22 223
2018 CS-03 23 165
2018 CS-04 25 52

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 CS 23 530
2018 CS-01 22 61
2018 CS-02 24 223
2018 CS-03 24 165
2018 CS-04 24 52

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 CS 2 530
2018 CS-03 3 165
2018 CS-04 0 52

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 CS 2 530
2018 CS-02 2 223

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 CS 6 530
2018 CS-02 7 223
2018 CS-03 4 165

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 CS 10 530
2018 CS-01 8 61
2018 CS-02 9 223
2018 CS-03 13 165

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 CS 17 530
2018 CS-01 17 61
2018 CS-02 19 223
2018 CS-03 14 165
2018 CS-04 17 52

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CS 24 530
2018 CS-01 16 61
2018 CS-02 21 223
2018 CS-03 27 165
2018 CS-04 32 52

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CS 29 529
2018 CS-01 20 61
2018 CS-02 29 223
2018 CS-03 29 164
2018 CS-04 43 52

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 CS 13 529
2018 CS-01 17 61
2018 CS-02 13 223
2018 CS-03 13 164
2018 CS-04 14 52

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CS 5 529
2018 CS-01 9 61
2018 CS-02 6 223
2018 CS-03 3 164

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CS 15 529
2018 CS-01 19 61
2018 CS-02 18 223
2018 CS-03 12 164
2018 CS-04 14 52

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CS 4 529
2018 CS-01 9 61
2018 CS-02 5 223
2018 CS-03 4 164

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CS 4 529
2018 CS-01 11 61
2018 CS-02 3 223

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CS 7 529
2018 CS-01 13 61
2018 CS-02 7 223
2018 CS-03 6 164

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CS 10 529
2018 CS-02 12 223
2018 CS-03 8 164
2018 CS-04 10 52

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CS 48 529
2018 CS-01 56 61
2018 CS-02 45 223
2018 CS-03 50 164
2018 CS-04 44 52

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CS 4 509
2018 CS-02 3 215
2018 CS-03 5 160

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CS 13 509
2018 CS-02 13 215
2018 CS-03 16 160

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CS 3 509
2018 CS-02 3 215
2018 CS-04 0 51

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CS 1 509
2018 CS-02 0 215
2018 CS-03 4 160
2018 CS-04 0 51

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CS 2 509
2018 CS-02 2 215

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CS 4 509
2018 CS-01 0 55
2018 CS-02 4 215
2018 CS-03 4 160

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CS 8 509
2018 CS-02 7 215
2018 CS-03 12 160
2018 CS-04 10 51

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CS 13 509
2018 CS-01 13 55
2018 CS-02 15 215
2018 CS-03 11 160
2018 CS-04 14 51

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CS 9 509
2018 CS-02 11 215
2018 CS-03 9 160
2018 CS-04 11 51

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CS 26 509
2018 CS-01 22 55
2018 CS-02 23 215
2018 CS-03 29 160
2018 CS-04 29 51

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CS 11 509
2018 CS-01 11 55
2018 CS-02 12 215
2018 CS-03 11 160
2018 CS-04 10 51

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CS 43 509
2018 CS-01 44 55
2018 CS-02 43 215
2018 CS-03 43 160
2018 CS-04 47 51

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CS 3 509
2018 CS-02 5 215
2018 CS-04 0 51

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CS 66 509
2018 CS-01 61 55
2018 CS-02 59 215
2018 CS-03 71 160
2018 CS-04 75 51

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CS 3 509
2018 CS-02 5 215
2018 CS-03 3 160

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CS 15 509
2018 CS-01 16 55
2018 CS-02 16 215
2018 CS-03 12 160
2018 CS-04 18 51

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 18 23 3 3 30 6 57 8 9711
2018 CS-01 25 18 20 2 2 26 7 64 7 1220
2018 CS-02 17 18 23 3 3 30 6 55 9 3746
2018 CS-03 17 18 24 3 2 31 6 54 8 3182
2018 CS-04 18 19 22 3 3 31 5 58 8 1087
2018 CS-05 32 21 14 2 2 25 5 75 5 218
2018 CS-08 6 8 26 0 7 33 20 29 16 15
2017 CS 18 18 20 2 2 32 8 59 8 11286
2017 CS-01 21 19 18 3 2 28 9 63 8 1508
2017 CS-02 17 18 19 2 3 33 7 59 9 4623
2017 CS-03 17 17 22 2 2 32 8 57 6 3648
2017 CS-04 18 19 21 3 2 30 8 59 7 1146
2017 CS-05 29 20 17 1 2 23 8 71 5 220
2014 CS 17 16 20 2 2 35 8 57 8 12790
2014 CS-01 19 18 18 3 2 32 8 62 8 1927
2014 CS-02 15 16 20 3 2 36 9 56 8 5329
2014 CS-03 16 17 21 2 2 35 7 57 7 3846
2014 CS-04 16 15 23 2 1 36 6 54 6 1275
2014 CS-05 28 22 14 0 0 29 5 77 1 248

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 32 20 3 2 11 1 72 6 9719
2018 CS-01 38 29 17 2 2 11 1 76 4 1218
2018 CS-02 30 31 20 3 3 12 2 71 7 3749
2018 CS-03 30 33 21 3 2 10 1 71 5 3185
2018 CS-04 32 35 19 3 2 10 0 74 5 1091
2018 CS-05 46 30 11 0 2 9 1 85 3 218
2018 CS-08 11 44 12 21 0 7 5 63 24 16
2017 CS 31 31 17 3 2 14 2 74 6 11282
2017 CS-01 35 30 16 3 2 13 2 76 6 1505
2017 CS-02 30 31 17 3 3 16 2 74 6 4624
2017 CS-03 30 33 18 2 2 13 1 74 5 3650
2017 CS-04 32 33 18 2 2 11 2 74 5 1144
2017 CS-05 44 30 12 3 2 9 1 81 5 219
2014 CS 28 29 18 3 2 18 2 71 6 12785
2014 CS-01 33 28 16 3 2 17 2 74 6 1926
2014 CS-02 27 29 18 3 2 20 2 71 6 5325
2014 CS-03 29 29 19 3 2 17 1 71 6 3846
2014 CS-04 28 29 21 3 1 17 1 70 5 1274
2014 CS-05 36 32 13 4 0 15 0 81 4 249
2011 CS 34 36 15 3 2 10 0 78 6 13788
2011 CS-01 38 31 14 3 2 11 0 78 6 2221
2011 CS-02 32 36 15 3 2 11 0 76 6 5672
2011 CS-03 33 37 16 3 2 10 0 78 5 4058
2011 CS-04 38 37 14 3 1 8 0 81 4 1317
2011 CS-05 42 38 11 2 2 5 0 84 4 283
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 54 27 10 4 4 1 0 82 7 9670
2018 CS-01 55 25 10 4 4 1 0 82 8 1207
2018 CS-02 53 27 10 4 4 2 0 82 8 3738
2018 CS-03 54 27 10 4 4 1 0 82 7 3171
2018 CS-04 57 26 10 4 3 1 0 84 6 1081
2018 CS-05 60 24 9 2 4 1 0 85 5 215
2018 CS-08 44 44 7 0 0 5 0 92 0 16
2017 CS 55 26 11 3 3 2 0 82 7 11290
2017 CS-01 55 25 11 4 3 2 0 81 8 1509
2017 CS-02 54 26 11 3 4 2 0 82 7 4626
2017 CS-03 56 25 11 3 3 1 0 83 6 3652
2017 CS-04 56 26 9 4 4 1 0 83 8 1143
2017 CS-05 56 28 10 1 4 0 0 84 5 220

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 39 19 6 3 4 0 71 9 9720
2018 CS-01 30 37 20 5 2 5 0 71 8 1219
2018 CS-02 27 40 19 6 3 4 0 70 10 3750
2018 CS-03 28 40 20 6 3 3 0 70 9 3186
2018 CS-04 33 41 17 5 2 2 0 76 7 1087
2018 CS-05 43 36 14 4 0 2 0 81 5 216
2018 CS-08 29 45 19 0 7 0 0 74 7 16
2017 CS 23 38 19 8 5 6 0 66 14 11280
2017 CS-01 24 37 18 8 5 7 0 67 14 1504
2017 CS-02 22 37 19 8 6 7 0 64 15 4624
2017 CS-03 22 40 19 8 5 6 0 66 13 3649
2017 CS-04 23 41 20 7 4 4 0 67 12 1144
2017 CS-05 37 34 16 7 3 3 0 73 11 219

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 37 20 11 6 3 0 62 17 9731
2018 CS-01 29 37 18 8 5 4 0 68 13 1220
2018 CS-02 24 37 20 10 6 3 0 63 16 3752
2018 CS-03 22 38 21 12 6 2 0 60 19 3190
2018 CS-04 22 38 20 13 5 2 0 60 19 1089
2018 CS-05 29 34 20 11 4 1 0 64 16 216
2018 CS-08 16 72 0 5 7 0 0 88 12 16
2017 CS 18 39 20 12 8 3 0 59 20 11290
2017 CS-01 22 37 22 9 6 3 0 62 16 1509
2017 CS-02 19 39 20 11 8 4 0 60 20 4627
2017 CS-03 17 39 20 14 8 3 0 57 22 3649
2017 CS-04 13 41 20 14 9 2 0 56 24 1145
2017 CS-05 22 33 21 13 10 1 0 56 23 220

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 26 21 11 13 0 2 54 25 9733
2018 CS-01 26 24 20 11 16 1 1 51 28 1223
2018 CS-02 28 26 21 11 12 1 2 55 23 3748
2018 CS-03 26 27 21 11 12 0 1 54 24 3190
2018 CS-04 26 26 23 13 11 0 1 52 25 1091
2018 CS-05 24 28 19 16 13 0 1 52 29 219
2018 CS-08 27 18 14 5 29 0 6 48 37 15
2017 CS 27 26 19 12 13 1 2 55 26 11267
2017 CS-01 23 27 18 13 17 1 2 52 30 1504
2017 CS-02 28 27 18 11 13 1 3 57 25 4615
2017 CS-03 28 26 19 12 12 0 2 56 24 3647
2017 CS-04 28 24 19 14 14 0 2 53 28 1144
2017 CS-05 30 22 21 12 13 0 2 53 26 220

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 28 29 16 9 0 1 46 25 9721
2018 CS-01 25 30 27 11 6 1 1 56 17 1223
2018 CS-02 22 31 27 12 7 0 1 53 20 3748
2018 CS-03 13 28 30 18 9 0 0 42 27 3182
2018 CS-04 7 22 31 24 16 0 0 29 39 1087
2018 CS-05 4 13 29 30 24 0 0 17 54 218
2018 CS-08 26 20 25 10 18 0 0 46 29 16
2017 CS 19 30 26 15 9 0 1 50 24 11275
2017 CS-01 26 32 24 9 5 1 2 60 15 1505
2017 CS-02 22 32 25 13 7 1 2 55 19 4625
2017 CS-03 15 30 28 17 10 0 1 45 27 3642
2017 CS-04 11 21 27 25 15 0 0 32 40 1144
2017 CS-05 6 16 24 26 27 0 0 23 53 220

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 30 25 14 8 0 1 53 22 9683
2018 CS-01 35 31 19 8 5 1 2 68 13 1212
2018 CS-02 27 32 22 11 6 0 2 61 17 3730
2018 CS-03 16 31 28 15 9 0 1 48 24 3177
2018 CS-04 8 26 29 22 15 0 0 33 37 1085
2018 CS-05 3 19 29 24 25 0 0 22 49 219
2018 CS-08 28 13 35 5 19 0 0 41 25 15
2017 CS 23 31 22 14 8 1 2 55 23 11248
2017 CS-01 36 29 17 9 4 1 4 68 14 1496
2017 CS-02 27 33 20 11 6 1 3 62 17 4608
2017 CS-03 17 31 26 16 9 0 1 49 25 3646
2017 CS-04 10 24 26 23 16 0 0 35 39 1138
2017 CS-05 7 18 26 26 24 0 0 25 50 220

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 25 24 19 14 1 1 42 34 9691
2018 CS-01 25 26 20 15 12 1 1 52 28 1219
2018 CS-02 21 27 23 16 11 1 2 49 28 3738
2018 CS-03 13 25 25 21 15 0 1 38 36 3172
2018 CS-04 6 18 28 26 19 0 1 25 46 1084
2018 CS-05 3 15 29 28 25 1 0 18 53 218
2018 CS-08 20 23 33 0 25 0 0 42 25 15
2017 CS 17 25 23 18 14 1 2 44 32 11275
2017 CS-01 24 27 21 13 12 1 3 53 26 1504
2017 CS-02 21 27 22 15 11 1 3 50 27 4620
2017 CS-03 13 25 26 20 14 1 1 39 35 3645
2017 CS-04 7 19 25 25 22 0 1 27 48 1146
2017 CS-05 4 19 27 26 24 0 0 23 50 220

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 26 13 5 3 1 6 77 9 9706
2018 CS-01 60 20 8 2 2 1 7 87 4 1219
2018 CS-02 53 24 10 3 2 1 7 83 6 3745
2018 CS-03 42 29 15 6 3 0 5 75 10 3183
2018 CS-04 31 32 19 9 6 0 4 65 15 1087
2018 CS-05 18 29 24 19 10 0 1 47 29 217
2018 CS-08 47 18 15 0 8 5 7 74 9 15
2017 CS 46 26 12 5 3 1 9 79 8 11264
2017 CS-01 59 19 6 2 1 1 12 89 4 1501
2017 CS-02 50 23 10 4 2 1 10 83 6 4616
2017 CS-03 42 29 14 5 3 1 7 77 9 3647
2017 CS-04 29 33 19 9 6 0 4 64 16 1143
2017 CS-05 14 26 25 21 12 0 3 41 33 218

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 34 29 20 9 7 0 1 65 16 9717
2018 CS-01 43 26 18 7 5 0 1 70 12 1222
2018 CS-02 38 30 18 7 6 1 1 69 14 3748
2018 CS-03 33 30 21 9 6 0 1 63 16 3180
2018 CS-04 26 31 24 11 8 0 0 57 20 1088
2018 CS-05 16 24 27 16 17 0 0 40 33 218
2018 CS-08 44 26 22 0 8 0 0 70 8 16
2017 CS 33 32 19 9 5 0 1 66 14 11251
2017 CS-01 43 30 16 6 4 1 1 74 10 1502
2017 CS-02 35 32 18 9 5 1 1 68 14 4612
2017 CS-03 32 33 21 10 5 0 1 65 14 3638
2017 CS-04 26 33 23 11 6 0 0 60 17 1139
2017 CS-05 16 28 30 13 13 0 0 44 26 220

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 35 24 11 5 1 1 59 16 9690
2018 CS-01 30 34 22 8 3 1 1 66 12 1213
2018 CS-02 25 35 23 10 5 1 2 61 15 3739
2018 CS-03 20 37 25 12 5 0 1 58 17 3177
2018 CS-04 17 33 29 14 6 0 0 51 20 1083
2018 CS-05 22 40 23 10 6 0 0 62 16 217
2018 CS-08 41 29 18 0 8 0 5 74 8 16
2017 CS 25 33 23 11 6 1 2 60 17 11238
2017 CS-01 33 32 19 9 4 1 2 68 13 1499
2017 CS-02 27 33 21 11 5 1 2 62 16 4604
2017 CS-03 22 34 24 12 6 1 1 57 18 3637
2017 CS-04 18 32 26 14 9 0 1 51 23 1139
2017 CS-05 27 28 28 11 5 0 0 56 16 218

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 31 25 16 9 1 1 50 25 9679
2018 CS-01 28 32 23 9 5 1 1 62 15 1215
2018 CS-02 21 33 24 13 6 1 1 56 20 3731
2018 CS-03 13 31 27 18 10 0 1 45 28 3176
2018 CS-04 8 26 29 23 13 0 0 34 36 1081
2018 CS-05 8 25 27 24 16 0 0 33 40 217
2018 CS-08 19 34 24 0 18 0 5 55 19 16
2017 CS 17 31 25 16 9 1 2 50 25 11247
2017 CS-01 28 32 21 11 5 2 2 62 16 1500
2017 CS-02 21 32 24 13 7 1 2 55 21 4609
2017 CS-03 12 32 26 19 10 0 1 44 29 3639
2017 CS-04 9 25 27 23 16 0 0 34 39 1139
2017 CS-05 9 29 26 22 13 0 0 38 36 220

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 31 24 14 8 0 1 54 22 9672
2018 CS-01 32 32 19 10 5 1 1 65 16 1206
2018 CS-02 26 31 22 12 7 1 1 58 19 3740
2018 CS-03 20 31 25 15 9 0 1 51 24 3170
2018 CS-04 13 30 28 20 9 0 0 43 28 1079
2018 CS-05 21 30 24 14 10 0 0 51 25 217
2018 CS-08 39 24 19 0 13 0 5 66 13 16
2017 CS 23 31 22 13 8 1 2 56 22 11247
2017 CS-01 33 29 21 9 5 1 2 63 15 1502
2017 CS-02 26 32 20 12 7 0 2 60 19 4608
2017 CS-03 20 31 24 15 9 0 1 51 24 3639
2017 CS-04 13 31 25 19 11 0 0 45 30 1137
2017 CS-05 21 32 25 14 8 0 0 53 22 220

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 31 22 11 6 1 1 60 18 9659
2018 CS-01 35 31 19 9 5 1 1 67 14 1210
2018 CS-02 31 32 21 9 4 1 1 65 14 3730
2018 CS-03 24 32 24 12 7 0 1 57 19 3166
2018 CS-04 18 29 28 15 10 0 0 47 25 1077
2018 CS-05 20 25 27 17 11 0 0 45 28 216
2018 CS-08 19 53 12 6 5 0 5 76 11 16
2017 CS 28 33 21 10 6 1 2 62 17 11227
2017 CS-01 33 34 19 8 5 1 2 68 13 1499
2017 CS-02 31 32 19 9 5 1 2 65 15 4600
2017 CS-03 24 34 22 11 6 1 1 60 18 3633
2017 CS-04 21 32 23 15 9 0 1 53 24 1137
2017 CS-05 17 30 26 18 7 0 0 48 26 219

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 24 12 5 4 0 2 78 9 9649
2018 CS-01 56 25 10 4 4 0 2 82 8 1208
2018 CS-02 51 24 12 5 4 1 3 78 10 3724
2018 CS-03 52 23 12 6 4 0 2 78 10 3167
2018 CS-04 54 25 11 6 3 0 1 80 9 1078
2018 CS-05 62 22 9 4 1 0 1 85 5 215
2018 CS-08 64 7 14 0 6 0 10 78 6 16
2017 CS 56 23 11 5 3 0 2 81 8 11274
2017 CS-01 58 21 11 4 3 0 2 81 8 1504
2017 CS-02 55 22 12 5 3 0 3 80 8 4617
2017 CS-03 56 24 11 5 3 0 2 81 8 3651
2017 CS-04 58 22 11 5 2 0 1 81 8 1143
2017 CS-05 68 16 10 3 2 0 1 85 5 220

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 67 16 7 3 2 1 5 88 5 9667
2018 CS-01 69 16 6 2 2 1 4 89 4 1211
2018 CS-02 65 17 7 3 3 1 5 86 6 3731
2018 CS-03 68 15 7 3 2 0 5 88 5 3169
2018 CS-04 72 12 7 3 2 1 4 88 5 1080
2018 CS-05 72 15 6 2 1 0 4 90 4 217
2018 CS-08 64 20 0 0 0 0 16 100 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 72 11 5 3 3 1 4 88 6 9666
2018 CS-01 76 10 5 2 3 1 3 90 6 1212
2018 CS-02 70 12 6 3 3 2 4 87 6 3731
2018 CS-03 73 11 5 3 3 1 4 89 6 3168
2018 CS-04 75 11 5 3 2 1 3 89 6 1081
2018 CS-05 77 12 5 2 2 0 3 92 4 217
2018 CS-08 69 7 0 7 7 0 11 85 15 16
2017 CS 74 12 5 3 3 1 3 89 6 11268
2017 CS-01 74 12 4 3 3 1 3 90 6 1503
2017 CS-02 72 12 5 3 3 1 4 88 6 4613
2017 CS-03 76 11 5 2 2 1 3 90 5 3646
2017 CS-04 76 12 5 3 2 0 2 90 5 1145
2017 CS-05 83 9 2 1 3 0 1 94 4 220

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 26 10 3 2 0 2 85 5 9711
2018 CS-01 63 21 10 3 2 0 1 85 5 1218
2018 CS-02 57 25 10 3 3 0 2 84 6 3753
2018 CS-03 55 28 10 4 2 0 1 84 5 3173
2018 CS-04 59 26 9 3 2 0 1 87 4 1089
2018 CS-05 56 31 10 2 1 0 0 88 2 219
2018 CS-08 53 13 13 0 15 0 6 70 16 15
2017 CS 58 26 8 3 2 0 2 86 5 11274
2017 CS-01 60 24 7 3 2 1 2 87 5 1504
2017 CS-02 58 25 8 3 2 1 3 86 6 4617
2017 CS-03 57 27 9 3 2 0 2 86 5 3648
2017 CS-04 58 28 8 3 1 0 2 88 4 1145
2017 CS-05 59 28 9 3 0 0 1 88 3 220

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 57 21 10 5 4 0 1 80 10 9686
2018 CS-01 63 17 10 5 3 0 1 82 9 1215
2018 CS-02 57 20 11 5 5 1 2 79 10 3737
2018 CS-03 57 22 10 5 4 0 1 80 9 3171
2018 CS-04 56 22 11 6 4 0 1 79 10 1084
2018 CS-05 54 22 12 7 4 1 1 77 11 219
2018 CS-08 53 15 7 12 8 0 6 72 21 16
2017 CS 62 19 8 5 4 1 2 83 8 11262
2017 CS-01 64 19 7 4 4 1 2 85 8 1502
2017 CS-02 61 19 8 5 4 1 3 83 9 4617
2017 CS-03 62 20 8 5 3 0 2 83 8 3643
2017 CS-04 62 20 8 5 3 0 2 83 9 1142
2017 CS-05 68 15 6 5 5 0 1 83 11 219

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 54 14 6 2 1 0 22 89 4 9651
2018 CS-01 62 6 2 1 1 1 28 95 2 1209
2018 CS-02 57 8 3 1 1 1 30 93 2 3727
2018 CS-03 51 19 8 3 1 0 18 85 5 3155
2018 CS-04 48 28 11 3 1 0 9 83 5 1085
2018 CS-05 42 35 13 5 0 1 4 81 6 218
2018 CS-08 30 11 7 5 8 0 39 67 22 15
2017 CS 57 14 5 2 1 0 21 90 4 11256
2017 CS-01 63 6 2 1 1 1 27 96 2 1499
2017 CS-02 60 8 3 1 1 0 27 94 2 4605
2017 CS-03 55 19 7 3 1 0 16 87 5 3647
2017 CS-04 49 28 9 4 1 0 9 84 6 1146
2017 CS-05 42 33 17 5 1 0 2 77 6 219

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 64 18 8 2 1 1 7 88 4 9676
2018 CS-01 67 17 6 2 1 1 6 90 3 1217
2018 CS-02 64 17 7 2 1 1 9 89 3 3734
2018 CS-03 63 19 8 2 1 0 6 87 4 3165
2018 CS-04 66 18 9 2 1 0 4 87 4 1086
2018 CS-05 65 18 10 1 2 0 2 86 4 218
2018 CS-08 60 18 0 0 8 7 6 91 9 15
2017 CS 66 17 6 2 1 1 8 91 3 11204
2017 CS-01 68 16 5 2 1 1 7 92 3 1493
2017 CS-02 65 16 5 2 1 1 10 91 3 4594
2017 CS-03 67 18 5 2 1 1 6 91 3 3622
2017 CS-04 69 17 7 2 2 0 4 89 4 1138
2017 CS-05 66 19 8 3 1 0 3 87 4 218

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 67 17 6 3 3 1 3 87 6 9708
2018 CS-01 56 19 10 5 7 1 2 77 12 1221
2018 CS-02 64 18 7 3 3 1 4 86 6 3748
2018 CS-03 69 17 6 2 2 0 3 90 4 3174
2018 CS-04 78 13 3 1 2 0 2 93 3 1088
2018 CS-05 84 10 3 2 0 0 1 95 2 219
2018 CS-08 42 26 21 5 0 0 5 72 6 15
2017 CS 63 19 7 3 3 1 4 86 6 11276
2017 CS-01 51 20 12 6 6 1 4 75 13 1504
2017 CS-02 60 21 7 4 2 1 5 86 7 4620
2017 CS-03 68 19 6 2 2 1 2 89 4 3649
2017 CS-04 77 14 4 1 2 0 2 93 3 1144
2017 CS-05 83 9 3 1 1 0 1 95 2 220

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 50 27 14 4 2 0 2 79 7 9702
2018 CS-01 50 26 14 5 3 0 2 78 8 1219
2018 CS-02 48 28 14 5 2 0 3 78 7 3751
2018 CS-03 49 28 14 4 2 0 2 79 6 3173
2018 CS-04 56 26 12 3 1 0 1 83 4 1085
2018 CS-05 63 23 9 4 0 0 1 87 4 219
2018 CS-08 47 26 27 0 0 0 0 73 0 15
2017 CS 51 28 12 4 2 0 3 81 6 11272
2017 CS-01 50 27 13 4 3 0 2 79 7 1503
2017 CS-02 48 28 12 5 2 0 4 80 7 4616
2017 CS-03 52 28 12 3 2 0 2 82 5 3650
2017 CS-04 55 27 11 4 1 0 2 84 5 1145
2017 CS-05 66 17 10 3 1 0 3 85 4 220

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 33 35 12 4 0 0 48 17 9755
2018 CS-01 19 38 29 9 4 0 0 58 12 1222
2018 CS-02 18 36 33 9 4 0 0 54 13 3763
2018 CS-03 12 32 37 14 4 0 0 44 18 3194
2018 CS-04 9 25 41 19 6 0 0 34 25 1093
2018 CS-05 6 25 39 24 6 0 0 31 30 219
2018 CS-08 33 21 28 13 0 0 6 57 14 16
2017 CS 12 32 37 13 5 0 0 44 18 11300
2017 CS-01 16 39 31 10 4 0 1 56 13 1509
2017 CS-02 14 34 35 11 4 0 0 49 15 4633
2017 CS-03 9 32 39 14 5 0 0 41 20 3654
2017 CS-04 7 21 42 21 8 0 0 28 30 1144
2017 CS-05 4 18 42 27 10 0 0 21 37 220

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 8 19 38 24 10 0 0 35 27 9656
2018 CS-01 7 13 36 28 15 0 1 43 21 1214
2018 CS-02 7 16 37 28 12 0 0 40 23 3717
2018 CS-03 9 20 40 22 8 0 0 31 29 3167
2018 CS-04 12 26 39 18 6 0 0 24 37 1079
2018 CS-05 11 31 38 12 8 0 0 20 42 216
2018 CS-08 5 13 27 28 26 0 0 54 18 16
2017 CS 7 19 39 23 10 0 0 34 26 11271
2017 CS-01 6 16 36 25 16 0 1 42 22 1506
2017 CS-02 6 16 38 25 12 1 1 38 23 4619
2017 CS-03 7 20 41 24 8 0 0 32 27 3646
2017 CS-04 11 26 42 16 4 0 0 21 37 1143
2017 CS-05 17 27 39 13 4 0 0 17 44 218
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 28 17 8 7 3 1 38 62 9748
2018 CS-01 36 26 16 8 10 3 1 37 63 1223
2018 CS-02 39 26 17 8 6 3 1 41 59 3760
2018 CS-03 36 30 16 8 7 2 1 37 63 3194
2018 CS-04 32 28 20 11 7 1 0 33 67 1091
2018 CS-05 23 38 22 8 8 1 0 23 77 218
2018 CS-08 25 24 18 7 21 0 5 27 73 16
2017 CS 38 24 16 8 7 6 1 41 59 11296
2017 CS-01 35 23 17 9 10 5 1 37 63 1508
2017 CS-02 41 23 14 7 7 6 2 45 55 4629
2017 CS-03 39 26 16 8 6 6 1 41 59 3653
2017 CS-04 33 26 20 10 8 3 1 34 66 1145
2017 CS-05 31 26 21 12 8 3 0 31 69 220

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 16 5747
2018 CS-01 27 730
2018 CS-02 17 2082
2018 CS-03 13 1906
2018 CS-04 14 716
2018 CS-05 13 166
2018 CS-08 19 11
2017 CS 16 6071
2017 CS-01 29 878
2017 CS-02 14 2294
2017 CS-03 12 1965
2017 CS-04 14 714
2017 CS-05 17 144

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 32 5747
2018 CS-01 38 730
2018 CS-02 30 2082
2018 CS-03 29 1906
2018 CS-04 39 716
2018 CS-05 40 166
2018 CS-08 18 11
2017 CS 31 6071
2017 CS-01 35 878
2017 CS-02 28 2294
2017 CS-03 29 1965
2017 CS-04 36 714
2017 CS-05 48 144

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 17 5747
2018 CS-01 25 730
2018 CS-02 19 2082
2018 CS-03 15 1906
2018 CS-04 14 716
2018 CS-05 15 166
2018 CS-08 7 11
2017 CS 13 6071
2017 CS-01 19 878
2017 CS-02 13 2294
2017 CS-03 11 1965
2017 CS-04 9 714
2017 CS-05 14 144

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CS 46 5747
2018 CS-01 25 730
2018 CS-02 41 2082
2018 CS-03 53 1906
2018 CS-04 59 716
2018 CS-05 55 166
2018 CS-08 36 11
2017 CS 50 6071
2017 CS-01 33 878
2017 CS-02 47 2294
2017 CS-03 54 1965
2017 CS-04 62 714
2017 CS-05 65 144

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CS 5 5747
2018 CS-01 5 730
2018 CS-02 5 2082
2018 CS-03 6 1906
2018 CS-04 5 716
2018 CS-05 2 166
2018 CS-08 11 11
2017 CS 5 6071
2017 CS-01 5 878
2017 CS-02 6 2294
2017 CS-03 5 1965
2017 CS-04 4 714
2017 CS-05 5 144

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CS 29 5747
2018 CS-01 25 730
2018 CS-02 28 2082
2018 CS-03 29 1906
2018 CS-04 34 716
2018 CS-05 41 166
2018 CS-08 36 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CS 34 5747
2018 CS-01 37 730
2018 CS-02 33 2082
2018 CS-03 35 1906
2018 CS-04 31 716
2018 CS-05 30 166
2018 CS-08 20 11
2017 CS 40 6071
2017 CS-01 41 878
2017 CS-02 41 2294
2017 CS-03 40 1965
2017 CS-04 38 714
2017 CS-05 32 144

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CS 6 42 19 11 5 17 5508
2018 CS-01 9 46 18 10 4 14 695
2018 CS-02 7 44 18 11 4 16 1988
2018 CS-03 5 41 18 11 5 19 1835
2018 CS-04 3 36 22 12 5 22 692
2018 CS-05 5 36 20 14 6 19 162
2018 CS-08 0 39 18 17 9 17 11
2017 CS 7 50 18 9 4 12 5990
2017 CS-01 8 53 19 7 3 11 865
2017 CS-02 8 52 16 9 3 11 2258
2017 CS-03 7 50 18 10 4 11 1945
2017 CS-04 5 45 20 12 5 14 707
2017 CS-05 4 34 25 11 7 18 143

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 40 60 5700
2018 CS-01 46 54 730
2018 CS-02 43 57 2055
2018 CS-03 39 61 1896
2018 CS-04 32 68 713
2018 CS-05 31 69 164
2018 CS-08 35 65 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 17 14 10 11 1 6 63 22 9708
2018 CS-01 43 18 13 7 10 2 7 68 18 1220
2018 CS-02 41 16 14 10 10 2 7 63 22 3745
2018 CS-03 40 16 14 10 12 1 6 61 24 3182
2018 CS-04 39 20 15 11 11 0 4 61 23 1084
2018 CS-05 46 16 18 7 6 1 5 66 15 218
2018 CS-08 55 17 0 5 13 5 5 80 20 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 23 20 16 19 2 7 39 39 5727
2018 CS-01 16 25 20 14 16 2 6 45 33 723
2018 CS-02 12 25 20 16 18 2 8 41 37 2077
2018 CS-03 11 23 21 16 20 2 6 38 40 1901
2018 CS-04 9 21 19 19 24 2 6 33 46 715
2018 CS-05 12 23 20 18 21 1 6 37 42 166
2018 CS-08 0 9 35 0 36 0 20 12 45 11
2017 CS 10 21 18 16 21 3 11 36 43 6137
2017 CS-01 16 22 18 16 18 2 9 42 38 887
2017 CS-02 10 22 19 15 20 3 11 37 41 2326
2017 CS-03 9 20 19 17 22 2 12 33 45 1983
2017 CS-04 10 21 15 19 22 2 10 36 47 718
2017 CS-05 9 24 14 24 22 1 6 35 49 145

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 6 15 17 19 34 2 6 23 58 5731
2018 CS-01 9 19 18 18 29 3 5 30 51 724
2018 CS-02 6 16 17 19 33 2 7 25 56 2080
2018 CS-03 5 14 19 18 35 2 7 21 58 1901
2018 CS-04 3 11 14 21 42 2 6 16 68 715
2018 CS-05 5 15 11 23 36 1 9 22 66 166
2018 CS-08 0 27 7 0 65 0 0 27 65 11
2017 CS 4 12 14 17 41 2 9 18 66 6135
2017 CS-01 5 13 15 17 41 2 7 20 64 886
2017 CS-02 4 13 15 16 39 3 10 20 63 2330
2017 CS-03 3 11 15 19 40 2 9 15 67 1980
2017 CS-04 3 9 12 17 47 3 9 14 73 716
2017 CS-05 5 12 9 16 46 2 10 19 71 145
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