2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 41 13 7 5 0 0 75 12 11446
2018 CR-01 51 34 2 9 3 0 0 86 12 36
2018 CR-02 37 36 14 11 2 0 0 73 13 56
2018 CR-03 34 42 12 6 6 0 0 76 12 1105
2018 CR-04 33 41 14 8 5 0 0 73 13 6339
2018 CR-05 36 41 13 6 4 0 0 77 10 3659
2018 CR-06 37 37 11 10 5 0 0 74 15 21
2017 CR 32 43 12 7 5 0 0 76 12 13000
2017 CR-01 36 47 0 8 9 0 0 83 17 11
2017 CR-02 44 46 8 0 2 0 0 90 2 52
2017 CR-03 35 41 12 7 5 0 0 76 12 1528
2017 CR-04 31 43 13 7 5 0 0 75 12 7406
2017 CR-05 34 43 11 7 4 0 0 77 11 3883
2017 CR-06 34 29 18 12 8 0 0 62 20 30
2014 CR 29 43 13 9 6 0 0 72 14 15045
2014 CR-01 36 34 13 0 11 0 7 74 12 15
2014 CR-02 49 35 8 3 5 0 0 84 8 86
2014 CR-03 32 42 13 7 6 0 0 74 13 2170
2014 CR-04 29 43 14 9 6 0 0 72 15 8769
2014 CR-05 29 44 13 9 5 0 0 73 14 3877
2014 CR-06 27 49 13 7 3 0 0 77 10 30
2011 CR 34 39 13 8 6 0 0 73 14 18843
2011 CR-01 44 31 19 2 3 0 0 76 6 61
2011 CR-02 39 37 14 7 2 1 0 76 9 93
2011 CR-03 36 35 15 7 7 0 0 71 14 2591
2011 CR-04 33 39 13 8 6 0 0 73 14 11010
2011 CR-05 35 41 11 8 5 0 0 75 13 4971
2011 CR-06 24 59 5 7 5 0 0 83 12 54
2008 CR 34 40 13 8 5 0 0 74 13 17645
2008 CR-01 25 62 8 5 0 0 0 87 5 22
2008 CR-02 48 32 7 12 1 0 0 80 13 75
2008 CR-03 32 36 14 9 8 0 0 69 17 2862
2008 CR-04 34 40 13 8 5 0 0 74 13 10565
2008 CR-05 35 42 11 8 4 0 0 77 12 3872
2008 CR-06 31 44 9 9 7 0 0 76 16 57

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 36 15 10 8 0 0 67 18 11469
2018 CR-01 47 37 8 6 3 0 0 83 9 36
2018 CR-02 40 38 10 7 6 0 0 78 12 56
2018 CR-03 29 36 15 10 10 0 0 66 19 1096
2018 CR-04 31 36 15 11 8 0 0 67 18 6355
2018 CR-05 32 36 14 10 8 0 0 68 17 3679
2018 CR-06 36 18 27 8 10 0 0 54 18 22
2017 CR 31 35 14 10 9 0 0 67 19 12988
2017 CR-01 35 38 19 0 8 0 0 73 8 11
2017 CR-02 48 30 16 4 2 0 0 78 6 51
2017 CR-03 32 34 16 9 9 0 0 66 18 1525
2017 CR-04 31 35 14 10 9 1 0 67 19 7401
2017 CR-05 31 35 14 11 8 0 0 67 19 3880
2017 CR-06 27 15 13 17 28 0 0 43 45 30

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 32 10 3 2 0 0 85 5 11418
2018 CR-01 69 21 5 3 3 0 0 90 6 36
2018 CR-02 57 26 11 2 3 0 0 84 5 56
2018 CR-03 56 29 10 3 3 0 0 85 5 1095
2018 CR-04 52 32 11 3 2 0 0 84 5 6328
2018 CR-05 54 33 9 3 2 0 0 87 4 3653
2018 CR-06 49 27 10 9 5 0 0 76 14 22
2017 CR 55 31 9 2 2 0 0 86 4 12986
2017 CR-01 45 46 0 0 9 0 0 91 9 11
2017 CR-02 65 29 5 0 0 0 0 95 0 52
2017 CR-03 58 29 8 2 2 0 0 87 4 1524
2017 CR-04 54 32 10 3 2 0 0 86 4 7398
2017 CR-05 55 32 9 2 1 0 0 88 4 3881
2017 CR-06 54 31 8 3 4 0 0 85 7 29
2014 CR 62 27 8 2 1 0 0 89 3 15032
2014 CR-01 59 23 0 11 0 0 7 88 12 15
2014 CR-02 74 20 4 0 2 0 0 94 2 86
2014 CR-03 66 24 7 1 2 0 0 90 3 2168
2014 CR-04 61 27 8 2 1 0 0 89 3 8759
2014 CR-05 62 27 8 2 1 0 0 89 3 3876
2014 CR-06 68 26 6 0 0 0 0 94 0 30
2011 CR 61 28 8 2 1 0 0 89 4 18898
2011 CR-01 62 28 8 0 0 0 2 92 0 62
2011 CR-02 56 33 6 4 0 1 0 90 4 93
2011 CR-03 62 26 8 2 2 0 0 87 4 2602
2011 CR-04 60 28 8 2 1 0 0 88 4 11040
2011 CR-05 62 27 7 2 1 0 0 89 3 4984
2011 CR-06 71 18 6 3 1 0 0 89 5 54

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 37 12 5 3 0 0 80 8 11491
2018 CR-01 72 14 8 3 3 0 0 86 6 36
2018 CR-02 52 32 11 2 3 0 0 84 5 56
2018 CR-03 47 33 13 3 4 0 0 80 7 1101
2018 CR-04 41 37 12 6 4 0 0 79 9 6365
2018 CR-05 44 38 11 4 3 0 0 82 8 3684
2018 CR-06 49 31 11 5 5 0 0 79 10 22
2017 CR 43 37 11 5 3 0 0 80 9 12971
2017 CR-01 45 38 0 0 17 0 0 83 17 11
2017 CR-02 60 35 4 0 2 0 0 94 2 52
2017 CR-03 48 33 10 5 3 0 0 82 8 1521
2017 CR-04 42 37 11 6 4 0 0 79 9 7387
2017 CR-05 44 38 10 5 3 0 0 82 8 3879
2017 CR-06 37 45 7 0 11 0 0 82 11 30
2014 CR 41 38 12 6 4 0 0 78 10 15023
2014 CR-01 53 23 6 0 11 0 7 81 12 15
2014 CR-02 62 27 5 2 4 0 0 89 6 85
2014 CR-03 46 35 10 4 4 0 0 81 8 2164
2014 CR-04 40 38 12 6 4 0 0 78 10 8757
2014 CR-05 39 39 11 6 4 0 0 78 10 3874
2014 CR-06 37 40 23 0 0 0 0 77 0 30
2011 CR 41 39 10 6 4 0 0 80 10 18876
2011 CR-01 49 36 8 6 2 0 0 84 7 61
2011 CR-02 43 42 7 5 1 2 0 87 6 93
2011 CR-03 43 35 11 6 5 0 0 78 11 2598
2011 CR-04 40 40 11 6 4 0 0 79 10 11026
2011 CR-05 42 40 9 6 3 0 0 82 9 4981
2011 CR-06 44 44 1 3 7 0 0 88 10 54
2008 CR 41 40 9 6 4 0 0 81 10 17794
2008 CR-01 39 47 14 0 0 0 0 86 0 22
2008 CR-02 58 28 8 4 1 0 0 86 5 75
2008 CR-03 39 38 11 7 5 0 0 77 12 2897
2008 CR-04 41 40 9 6 4 0 0 81 10 10634
2008 CR-05 41 41 8 7 3 0 0 82 9 3916
2008 CR-06 37 48 2 11 2 0 0 85 13 57

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 31 16 7 6 0 0 71 13 11469
2018 CR-01 70 20 8 0 3 0 0 89 3 36
2018 CR-02 53 24 9 9 4 0 0 77 14 54
2018 CR-03 41 31 14 6 6 0 0 73 13 1102
2018 CR-04 39 30 17 7 7 1 0 70 14 6364
2018 CR-05 41 31 15 7 5 0 0 73 12 3662
2018 CR-06 45 26 12 8 10 0 0 70 18 22
2017 CR 39 31 15 8 6 1 0 71 14 12964
2017 CR-01 45 29 9 0 17 0 0 74 17 11
2017 CR-02 63 25 10 0 2 0 0 88 2 52
2017 CR-03 43 30 14 7 6 1 0 73 13 1524
2017 CR-04 39 31 16 8 6 1 0 70 14 7386
2017 CR-05 39 32 14 8 6 1 0 72 14 3872
2017 CR-06 35 38 10 0 18 0 0 72 18 29
2014 CR 31 35 17 9 7 1 0 67 16 15043
2014 CR-01 40 24 0 18 11 0 7 69 31 15
2014 CR-02 47 37 8 3 6 0 0 84 8 86
2014 CR-03 38 33 13 7 7 1 0 73 14 2170
2014 CR-04 31 34 17 9 7 1 0 66 17 8767
2014 CR-05 29 37 17 9 7 1 0 67 16 3876
2014 CR-06 37 30 20 9 3 0 0 67 12 30
2011 CR 32 34 18 9 7 1 0 66 16 18860
2011 CR-01 46 29 15 3 5 2 0 76 8 62
2011 CR-02 33 39 14 5 7 2 0 74 12 93
2011 CR-03 33 32 18 9 8 1 0 65 17 2591
2011 CR-04 31 34 18 9 7 1 0 66 16 11031
2011 CR-05 32 35 16 9 7 1 0 68 16 4968
2011 CR-06 19 44 20 11 7 0 0 62 18 53

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 33 15 7 5 0 0 72 13 11398
2018 CR-01 66 23 5 3 3 0 0 89 6 35
2018 CR-02 41 35 11 10 2 0 0 77 12 55
2018 CR-03 40 32 14 7 6 1 0 72 13 1096
2018 CR-04 38 33 16 8 5 1 0 71 13 6322
2018 CR-05 40 33 14 7 4 0 0 74 12 3641
2018 CR-06 36 34 12 8 10 0 0 70 18 22
2017 CR 38 34 15 8 5 0 0 72 13 12983
2017 CR-01 45 19 9 27 0 0 0 64 27 11
2017 CR-02 65 26 8 0 2 0 0 90 2 52
2017 CR-03 41 32 14 7 6 1 0 73 13 1527
2017 CR-04 37 34 15 8 5 1 0 71 13 7396
2017 CR-05 39 34 14 8 5 0 0 73 13 3876
2017 CR-06 33 32 18 3 14 0 0 65 17 30
2014 CR 31 36 16 9 7 0 0 68 16 15041
2014 CR-01 35 30 0 18 11 0 7 69 31 15
2014 CR-02 48 35 8 6 2 1 0 84 8 86
2014 CR-03 37 35 14 8 6 0 0 72 14 2171
2014 CR-04 30 36 16 10 7 1 0 67 17 8763
2014 CR-05 29 38 16 10 6 0 0 68 16 3877
2014 CR-06 37 33 17 9 3 0 0 70 12 30
2011 CR 31 36 16 9 6 1 0 68 16 18838
2011 CR-01 44 31 14 1 6 3 0 78 8 62
2011 CR-02 36 36 18 3 6 2 0 73 9 92
2011 CR-03 31 35 17 10 7 1 0 66 17 2587
2011 CR-04 31 36 17 9 6 1 0 67 16 11018
2011 CR-05 31 38 15 9 6 1 0 70 15 4966
2011 CR-06 26 44 11 9 10 0 0 70 19 53
2008 CR 34 38 13 9 6 0 0 72 15 17796
2008 CR-01 42 38 9 11 0 0 0 80 11 21
2008 CR-02 48 31 16 0 5 0 0 79 5 75
2008 CR-03 33 36 14 9 7 0 0 69 16 2901
2008 CR-04 34 38 13 9 5 0 0 72 15 10634
2008 CR-05 32 39 14 10 5 0 0 71 14 3915
2008 CR-06 30 44 15 8 4 0 0 73 12 57

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 24 18 10 9 4 1 61 20 11484
2018 CR-01 39 17 21 9 5 2 5 62 15 36
2018 CR-02 36 26 17 5 10 6 0 66 16 55
2018 CR-03 34 23 18 10 11 4 1 60 21 1107
2018 CR-04 34 24 18 10 9 4 0 60 20 6361
2018 CR-05 36 24 18 10 8 4 0 63 19 3673
2018 CR-06 37 22 23 4 14 0 0 59 18 22
2017 CR 35 24 17 10 8 5 1 62 19 12969
2017 CR-01 27 9 10 20 17 16 0 43 45 11
2017 CR-02 54 25 9 0 6 4 2 84 6 52
2017 CR-03 36 23 17 8 9 5 0 63 19 1520
2017 CR-04 34 24 18 10 8 5 1 61 20 7394
2017 CR-05 36 25 15 10 9 4 0 64 20 3871
2017 CR-06 40 13 9 15 20 4 0 54 36 30
2014 CR 31 25 17 11 11 4 1 59 23 15043
2014 CR-01 29 11 5 31 11 6 7 46 48 15
2014 CR-02 40 21 22 2 9 6 0 64 12 86
2014 CR-03 33 26 16 9 11 4 1 62 21 2169
2014 CR-04 31 25 17 11 11 4 1 59 23 8766
2014 CR-05 31 24 17 13 11 4 0 57 25 3878
2014 CR-06 35 26 22 7 6 3 0 63 14 30
2011 CR 32 25 16 11 11 5 0 60 23 18849
2011 CR-01 40 21 21 8 6 3 0 64 15 62
2011 CR-02 33 24 21 7 8 7 0 61 16 93
2011 CR-03 32 25 15 11 12 5 0 60 24 2590
2011 CR-04 32 24 16 12 11 5 0 60 23 11017
2011 CR-05 32 25 16 11 10 4 0 61 23 4972
2011 CR-06 35 20 21 10 10 5 0 57 21 53
2008 CR 30 27 16 12 10 5 0 60 23 17786
2008 CR-01 20 41 10 15 0 14 0 72 17 21
2008 CR-02 44 17 16 7 9 5 1 65 17 75
2008 CR-03 28 24 16 13 13 6 0 56 27 2896
2008 CR-04 31 27 16 11 10 5 0 61 22 10635
2008 CR-05 29 29 16 12 10 5 0 61 22 3909
2008 CR-06 31 31 22 4 10 3 0 63 14 58
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 28 12 6 5 2 1 76 11 11438
2018 CR-01 72 9 10 3 0 6 0 86 3 35
2018 CR-02 54 24 8 4 2 5 3 85 7 55
2018 CR-03 45 29 12 7 6 2 1 75 12 1105
2018 CR-04 44 29 13 6 5 2 1 76 11 6331
2018 CR-05 47 28 12 6 5 2 1 77 11 3662
2018 CR-06 51 25 10 4 10 0 0 76 14 22
2017 CR 46 30 12 6 5 2 1 77 11 13019
2017 CR-01 45 37 0 0 8 0 10 91 9 11
2017 CR-02 57 32 4 4 2 2 0 90 6 52
2017 CR-03 47 28 12 5 5 2 1 77 10 1527
2017 CR-04 45 29 12 6 4 2 1 77 11 7418
2017 CR-05 46 30 11 6 5 2 1 78 11 3890
2017 CR-06 48 22 14 3 14 0 0 69 17 30
2014 CR 42 30 12 7 5 2 1 75 12 15038
2014 CR-01 28 41 0 0 17 6 7 80 20 15
2014 CR-02 52 31 7 3 4 3 0 86 7 85
2014 CR-03 46 30 11 5 6 2 1 78 11 2168
2014 CR-04 43 30 13 6 5 2 1 75 12 8766
2014 CR-05 41 31 13 7 5 2 1 74 13 3876
2014 CR-06 48 30 9 10 3 0 0 77 13 30
2011 CR 41 30 13 7 6 2 1 74 13 18884
2011 CR-01 53 25 5 6 4 6 2 85 10 62
2011 CR-02 42 29 12 6 7 2 2 74 13 93
2011 CR-03 41 32 12 6 7 2 1 75 13 2593
2011 CR-04 42 30 13 7 6 2 1 74 13 11033
2011 CR-05 41 31 13 7 5 2 0 74 13 4986
2011 CR-06 30 33 16 10 8 2 0 65 18 54
2008 CR 40 30 12 8 6 3 1 73 14 17801
2008 CR-01 52 29 3 10 5 0 0 81 16 22
2008 CR-02 54 29 8 3 5 1 0 84 8 75
2008 CR-03 39 30 13 7 7 3 1 72 14 2897
2008 CR-04 41 29 12 8 6 3 1 73 15 10638
2008 CR-05 40 30 13 7 6 3 1 73 14 3919
2008 CR-06 35 32 18 13 0 0 2 69 13 57

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 30 12 8 5 1 1 75 13 11424
2018 CR-01 64 21 11 5 0 0 0 84 5 35
2018 CR-02 45 39 5 0 3 2 5 91 4 55
2018 CR-03 42 33 10 7 6 1 1 76 13 1105
2018 CR-04 43 30 12 8 6 1 1 74 14 6320
2018 CR-05 44 30 12 8 5 1 1 75 13 3660
2018 CR-06 51 29 10 5 5 0 0 80 10 22
2017 CR 44 31 11 8 5 1 1 76 13 13005
2017 CR-01 28 55 9 0 8 0 0 83 8 11
2017 CR-02 66 20 8 2 4 0 0 87 5 52
2017 CR-03 45 29 11 7 6 1 0 75 13 1525
2017 CR-04 44 32 11 8 5 1 1 76 13 7410
2017 CR-05 44 31 10 8 5 1 0 77 13 3888
2017 CR-06 46 23 11 10 11 0 0 69 21 29
2014 CR 40 33 11 8 6 1 0 74 15 15039
2014 CR-01 40 47 0 0 0 6 7 100 0 15
2014 CR-02 47 37 7 3 5 0 1 85 8 86
2014 CR-03 43 31 11 7 6 1 1 75 14 2166
2014 CR-04 41 33 11 9 6 1 0 74 15 8767
2014 CR-05 38 34 12 8 6 1 0 73 15 3877
2014 CR-06 50 27 6 13 3 0 0 77 17 30
2011 CR 39 33 11 9 7 1 0 73 16 18871
2011 CR-01 52 27 11 7 3 0 0 79 10 62
2011 CR-02 44 31 5 8 9 1 1 77 17 93
2011 CR-03 39 31 12 10 7 1 0 71 17 2595
2011 CR-04 39 33 11 9 7 1 1 73 16 11024
2011 CR-05 39 34 11 9 6 1 0 74 15 4982
2011 CR-06 38 35 5 8 14 0 0 73 22 54
2008 CR 38 32 11 10 8 1 0 71 18 17791
2008 CR-01 40 42 3 10 5 0 0 81 16 22
2008 CR-02 56 29 7 2 5 1 0 87 7 75
2008 CR-03 39 31 12 9 7 1 1 71 17 2895
2008 CR-04 38 32 11 10 8 1 1 71 18 10632
2008 CR-05 38 33 11 9 7 1 0 72 17 3917
2008 CR-06 32 35 15 11 6 0 2 68 17 57

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 27 12 6 6 1 0 77 12 11455
2018 CR-01 69 23 8 0 0 0 0 92 0 35
2018 CR-02 51 22 18 3 4 2 0 74 8 55
2018 CR-03 48 28 10 6 7 0 0 77 13 1105
2018 CR-04 48 27 12 6 6 1 0 76 12 6338
2018 CR-05 50 27 12 6 5 1 0 77 11 3672
2018 CR-06 55 25 15 0 5 0 0 80 5 22
2017 CR 52 26 10 5 5 0 0 79 11 12978
2017 CR-01 45 38 17 0 0 0 0 83 0 11
2017 CR-02 60 24 12 2 2 0 0 84 4 51
2017 CR-03 51 27 10 5 6 0 0 79 11 1523
2017 CR-04 52 26 11 5 5 0 0 79 11 7395
2017 CR-05 53 25 10 6 5 0 0 79 11 3878
2017 CR-06 51 19 17 0 14 0 0 69 14 30
2014 CR 48 29 11 6 6 0 0 78 12 15032
2014 CR-01 35 28 24 0 6 0 7 68 7 15
2014 CR-02 49 31 11 4 4 0 0 81 8 86
2014 CR-03 49 30 9 6 6 0 0 79 11 2169
2014 CR-04 48 29 11 6 6 1 0 78 12 8759
2014 CR-05 47 29 11 7 5 1 0 76 12 3875
2014 CR-06 53 27 17 3 0 0 0 80 3 30

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 31 16 7 6 6 1 69 14 11514
2018 CR-01 33 40 13 3 2 9 0 79 6 36
2018 CR-02 39 22 16 9 6 4 3 66 16 56
2018 CR-03 36 28 16 7 7 7 1 69 14 1107
2018 CR-04 33 31 16 8 6 6 1 68 14 6379
2018 CR-05 34 31 16 6 5 7 1 70 12 3682
2018 CR-06 40 36 10 4 10 0 0 76 14 22
2017 CR 33 31 15 8 6 7 1 69 14 13007
2017 CR-01 35 18 0 10 8 29 0 74 26 11
2017 CR-02 42 38 8 2 4 6 0 85 6 51
2017 CR-03 36 30 14 6 5 7 1 72 12 1523
2017 CR-04 32 31 15 8 6 7 1 69 15 7416
2017 CR-05 34 31 16 8 6 6 1 69 14 3885
2017 CR-06 30 32 18 6 14 0 0 62 20 30
2014 CR 28 33 17 8 6 7 1 66 16 15034
2014 CR-01 29 34 17 7 0 6 7 73 8 15
2014 CR-02 34 27 15 7 3 9 4 70 12 85
2014 CR-03 33 31 14 8 5 8 1 70 14 2166
2014 CR-04 28 33 16 8 6 7 1 66 16 8763
2014 CR-05 25 35 18 9 6 7 1 65 16 3878
2014 CR-06 20 43 23 6 3 4 0 66 10 30
2011 CR 25 30 19 9 8 7 1 61 19 18867
2011 CR-01 25 38 23 2 5 8 0 68 7 62
2011 CR-02 32 30 14 2 10 13 0 70 14 93
2011 CR-03 26 29 19 9 8 8 1 60 19 2593
2011 CR-04 25 30 19 10 8 7 1 60 19 11025
2011 CR-05 25 31 19 9 8 7 1 61 18 4979
2011 CR-06 17 30 15 13 19 5 2 50 34 53

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 30 17 9 8 3 0 65 18 11489
2018 CR-01 38 45 5 9 0 3 0 86 9 36
2018 CR-02 44 25 15 8 8 0 0 69 16 56
2018 CR-03 35 28 17 9 8 4 0 65 17 1103
2018 CR-04 32 30 17 10 8 3 0 64 19 6365
2018 CR-05 32 31 18 9 7 3 0 66 16 3676
2018 CR-06 32 38 10 10 10 0 0 70 20 22
2017 CR 31 30 17 10 8 4 1 64 18 13016
2017 CR-01 35 29 9 0 8 19 0 79 10 11
2017 CR-02 46 40 8 4 2 0 0 86 6 52
2017 CR-03 36 29 16 7 7 5 1 69 15 1527
2017 CR-04 30 30 17 10 8 4 0 63 19 7417
2017 CR-05 30 32 16 10 8 3 1 64 19 3888
2017 CR-06 36 26 14 3 21 0 0 62 24 30
2014 CR 25 31 19 12 8 4 0 59 21 15034
2014 CR-01 23 34 0 13 11 13 7 70 30 15
2014 CR-02 41 31 11 9 3 4 2 76 12 85
2014 CR-03 32 31 16 10 7 4 1 66 18 2165
2014 CR-04 25 31 19 12 9 4 0 59 21 8769
2014 CR-05 22 33 20 13 9 3 0 57 22 3873
2014 CR-06 24 44 17 9 6 0 0 68 15 30
2011 CR 25 31 19 11 11 3 0 58 23 18854
2011 CR-01 34 38 16 5 5 2 2 74 10 62
2011 CR-02 37 28 14 3 12 5 0 69 16 92
2011 CR-03 27 30 17 10 12 3 0 59 23 2587
2011 CR-04 25 31 19 11 10 4 1 57 22 11024
2011 CR-05 24 31 20 12 10 3 0 57 23 4975
2011 CR-06 19 36 11 15 14 5 0 58 30 53
2008 CR 27 32 17 10 9 4 0 62 20 17787
2008 CR-01 44 28 12 10 5 0 0 72 15 22
2008 CR-02 37 41 8 4 8 2 0 79 13 75
2008 CR-03 27 30 17 10 10 4 1 60 21 2895
2008 CR-04 28 32 17 10 9 4 0 63 20 10631
2008 CR-05 24 34 18 10 10 3 0 60 21 3916
2008 CR-06 19 38 21 14 5 3 0 59 19 58

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 28 20 11 8 7 0 58 21 11457
2018 CR-01 33 28 24 6 0 9 0 67 6 35
2018 CR-02 38 25 18 8 6 4 0 66 15 56
2018 CR-03 27 29 19 9 9 7 0 61 19 1100
2018 CR-04 25 28 20 12 8 6 0 57 22 6344
2018 CR-05 25 28 21 11 7 7 1 58 20 3669
2018 CR-06 24 30 18 18 10 0 0 54 28 22
2017 CR 24 29 19 12 8 7 1 57 22 12991
2017 CR-01 35 10 18 0 8 29 0 63 11 11
2017 CR-02 40 39 10 6 2 4 0 82 8 52
2017 CR-03 30 26 18 9 7 8 1 62 18 1527
2017 CR-04 23 29 20 12 8 8 1 56 22 7407
2017 CR-05 24 30 19 13 9 6 0 57 23 3873
2017 CR-06 33 22 19 7 18 0 0 56 25 30
2014 CR 20 29 21 14 9 7 1 52 25 15021
2014 CR-01 23 28 5 13 11 13 7 64 30 15
2014 CR-02 27 37 11 8 4 11 2 74 13 84
2014 CR-03 25 29 18 11 7 8 1 59 21 2163
2014 CR-04 20 28 21 14 10 7 0 52 26 8758
2014 CR-05 17 29 22 15 9 6 1 50 26 3873
2014 CR-06 13 41 24 12 6 4 0 56 19 30
2011 CR 17 32 21 14 9 8 0 53 25 18859
2011 CR-01 19 37 19 8 3 12 1 65 13 62
2011 CR-02 27 31 16 11 9 5 1 62 21 92
2011 CR-03 19 31 20 12 9 8 0 54 23 2595
2011 CR-04 17 31 21 14 9 8 1 52 25 11013
2011 CR-05 16 33 21 15 9 7 0 52 25 4982
2011 CR-06 11 35 19 16 13 6 0 49 31 53
2008 CR 16 32 19 15 9 8 0 53 26 17780
2008 CR-01 30 41 9 15 5 0 0 70 20 22
2008 CR-02 32 32 18 13 4 1 0 65 17 75
2008 CR-03 17 30 19 14 10 10 0 52 26 2896
2008 CR-04 17 32 19 15 9 8 0 54 26 10623
2008 CR-05 14 32 20 16 9 8 0 51 28 3914
2008 CR-06 13 31 27 16 4 8 0 48 22 58

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 31 17 14 11 4 0 56 26 11483
2018 CR-01 30 32 11 21 0 7 0 66 22 35
2018 CR-02 32 34 18 8 6 2 0 67 14 56
2018 CR-03 26 31 16 11 11 5 0 60 23 1103
2018 CR-04 23 30 17 15 11 3 0 55 27 6356
2018 CR-05 23 31 18 13 10 4 0 57 24 3679
2018 CR-06 23 27 18 22 10 0 0 50 32 22
2017 CR 23 31 17 14 10 4 0 57 26 12987
2017 CR-01 28 16 18 0 8 29 0 63 11 11
2017 CR-02 46 41 4 8 2 0 0 86 10 51
2017 CR-03 29 29 17 11 8 5 0 61 20 1524
2017 CR-04 23 30 17 14 11 4 0 56 26 7401
2017 CR-05 23 32 16 15 10 4 0 57 27 3880
2017 CR-06 24 34 13 11 18 0 0 58 29 29
2014 CR 19 31 18 16 12 4 0 53 29 15024
2014 CR-01 23 28 11 7 11 13 7 64 22 15
2014 CR-02 32 32 15 8 5 5 4 70 14 85
2014 CR-03 24 32 16 13 10 4 1 59 24 2161
2014 CR-04 19 31 18 16 13 4 0 52 30 8763
2014 CR-05 16 32 19 16 12 3 0 51 30 3871
2014 CR-06 16 44 13 13 9 4 0 63 24 30
2011 CR 17 34 17 16 11 4 0 54 29 18844
2011 CR-01 22 37 16 10 5 10 0 65 17 62
2011 CR-02 28 30 14 11 10 7 0 62 23 93
2011 CR-03 20 33 17 14 12 4 0 55 27 2595
2011 CR-04 17 34 18 16 11 4 0 53 29 11004
2011 CR-05 17 35 17 17 11 3 0 54 29 4976
2011 CR-06 15 30 15 16 20 4 0 47 38 53
2008 CR 19 36 15 17 10 3 0 57 28 17784
2008 CR-01 23 52 10 5 6 5 0 78 12 21
2008 CR-02 37 40 5 7 9 3 0 79 16 74
2008 CR-03 19 35 15 16 11 4 0 56 28 2898
2008 CR-04 19 37 15 17 10 3 0 58 27 10627
2008 CR-05 17 37 15 18 11 3 0 55 29 3912
2008 CR-06 11 44 17 11 16 2 0 56 27 58
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 33 17 11 9 0 0 62 21 11481
2018 CR-01 55 22 14 5 3 0 0 78 8 36
2018 CR-02 37 35 15 6 6 0 2 72 12 56
2018 CR-03 28 32 18 10 12 0 0 60 22 1102
2018 CR-04 28 33 16 12 9 0 0 62 21 6356
2018 CR-05 29 34 17 11 9 0 0 63 20 3677
2018 CR-06 30 25 18 8 19 0 0 54 27 22
2017 CR 29 34 16 12 9 0 0 63 21 12992
2017 CR-01 45 28 10 9 8 0 0 73 17 11
2017 CR-02 42 35 18 4 2 0 0 77 6 52
2017 CR-03 29 33 16 12 10 0 0 63 22 1523
2017 CR-04 29 35 16 12 9 0 0 64 21 7402
2017 CR-05 29 34 15 12 9 0 0 63 21 3884
2017 CR-06 34 13 16 16 21 0 0 47 36 30
2014 CR 24 35 16 14 10 0 0 59 24 15040
2014 CR-01 18 22 18 24 11 0 7 43 38 15
2014 CR-02 35 35 11 10 6 1 1 72 17 86
2014 CR-03 24 33 18 13 11 0 1 58 24 2170
2014 CR-04 25 35 16 13 10 0 0 60 24 8765
2014 CR-05 22 36 16 15 11 0 0 58 26 3876
2014 CR-06 14 37 18 24 6 0 0 51 31 30
2011 CR 25 36 15 13 10 0 0 61 24 18889
2011 CR-01 34 39 10 10 7 0 0 73 17 62
2011 CR-02 32 33 14 10 8 2 0 67 18 93
2011 CR-03 24 35 15 13 12 0 0 60 25 2598
2011 CR-04 25 36 15 13 10 1 0 62 23 11035
2011 CR-05 24 37 14 14 10 0 0 61 24 4984
2011 CR-06 15 50 13 12 10 0 0 65 22 54

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 40 13 8 4 0 0 75 12 11484
2018 CR-01 74 15 3 8 0 0 0 88 8 35
2018 CR-02 34 43 13 8 2 0 0 77 10 56
2018 CR-03 42 38 11 6 3 0 0 80 9 1103
2018 CR-04 34 39 14 9 4 0 0 73 13 6364
2018 CR-05 35 41 12 8 4 0 0 77 11 3674
2018 CR-06 35 32 21 8 4 0 0 67 12 22
2017 CR 36 40 11 8 4 0 0 77 12 12992
2017 CR-01 45 20 26 9 0 0 0 65 9 11
2017 CR-02 59 31 8 0 2 0 0 90 2 52
2017 CR-03 44 39 8 6 3 0 0 83 9 1524
2017 CR-04 35 40 12 8 4 0 0 75 13 7404
2017 CR-05 36 41 11 8 4 0 0 77 12 3881
2017 CR-06 33 43 6 0 15 3 0 78 15 30

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 21 20 16 13 14 2 42 35 11445
2018 CR-01 27 19 18 3 12 18 3 58 19 35
2018 CR-02 14 21 18 15 13 12 8 43 35 56
2018 CR-03 15 22 18 16 16 12 1 43 37 1106
2018 CR-04 13 21 20 16 14 14 2 40 35 6328
2018 CR-05 14 21 20 15 12 15 2 43 33 3673
2018 CR-06 12 49 19 11 9 0 0 62 20 22
2017 CR 13 20 18 17 13 17 2 41 37 12995
2017 CR-01 9 28 0 19 8 35 0 58 42 11
2017 CR-02 21 27 22 14 4 11 2 55 20 52
2017 CR-03 14 20 18 17 14 14 3 41 37 1526
2017 CR-04 12 20 18 17 13 18 2 40 37 7397
2017 CR-05 13 20 18 17 13 17 2 41 37 3888
2017 CR-06 14 29 19 10 22 3 3 45 34 30
2014 CR 11 20 19 18 16 14 2 37 40 15031
2014 CR-01 6 45 6 7 17 12 7 63 29 15
2014 CR-02 16 29 20 8 7 15 6 56 18 86
2014 CR-03 13 20 17 16 17 14 2 40 39 2168
2014 CR-04 11 19 20 17 16 14 2 36 40 8761
2014 CR-05 10 21 20 19 16 13 2 36 41 3873
2014 CR-06 26 39 19 6 3 6 0 69 10 30

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 32 13 8 6 1 1 73 14 11457
2018 CR-01 67 12 7 8 6 0 0 79 14 36
2018 CR-02 44 30 16 3 1 2 3 78 5 55
2018 CR-03 39 33 12 8 7 1 1 73 15 1104
2018 CR-04 39 32 14 8 6 1 1 72 14 6340
2018 CR-05 40 33 13 8 5 1 1 73 13 3673
2018 CR-06 38 42 6 9 5 0 0 80 14 22
2017 CR 40 33 12 7 5 1 1 74 13 13012
2017 CR-01 45 38 9 0 8 0 0 83 8 11
2017 CR-02 47 31 14 6 2 0 0 79 8 52
2017 CR-03 41 33 12 7 5 1 0 75 12 1524
2017 CR-04 40 32 13 7 5 1 1 74 13 7417
2017 CR-05 40 34 12 7 6 1 1 75 13 3888
2017 CR-06 31 37 17 7 7 0 0 69 14 29
2014 CR 39 33 13 8 6 1 1 73 14 15042
2014 CR-01 23 42 16 13 0 0 7 69 13 15
2014 CR-02 37 39 17 2 4 0 1 77 6 86
2014 CR-03 40 33 12 7 7 1 1 74 14 2170
2014 CR-04 38 34 13 8 6 1 1 73 14 8766
2014 CR-05 38 33 12 8 6 1 1 72 15 3877
2014 CR-06 26 47 10 10 7 0 0 73 17 30
2011 CR 37 34 12 9 7 1 0 72 16 18895
2011 CR-01 53 27 9 7 3 0 0 81 10 62
2011 CR-02 34 36 14 9 4 2 1 72 14 93
2011 CR-03 36 34 13 8 8 1 1 71 16 2597
2011 CR-04 36 35 13 9 7 1 1 71 16 11038
2011 CR-05 38 35 11 9 6 0 0 73 15 4988
2011 CR-06 37 27 16 5 13 0 2 66 18 54
2008 CR 35 33 13 10 8 1 1 69 18 17796
2008 CR-01 42 45 3 5 0 5 0 92 5 22
2008 CR-02 42 28 15 10 3 0 3 72 13 74
2008 CR-03 35 32 13 9 9 1 1 68 18 2895
2008 CR-04 36 33 12 10 8 1 1 69 18 10637
2008 CR-05 35 34 13 9 7 0 1 70 17 3919
2008 CR-06 26 39 17 6 11 0 2 66 17 57

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 36 13 11 8 5 3 66 20 163
2018 CR-04 28 35 18 6 2 9 2 71 9 46
2018 CR-05 21 37 11 12 11 4 3 63 25 91
2018 CR-06 30 43 10 17 0 0 0 73 17 19
2017 CR 26 40 10 9 9 3 2 70 19 179
2017 CR-04 22 45 12 12 2 6 2 72 15 50
2017 CR-05 30 42 8 8 10 0 2 73 19 99
2017 CR-06 31 29 17 8 15 0 0 60 23 23
2014 CR 24 38 15 12 8 0 2 64 20 266
2014 CR-03 18 28 8 20 19 7 0 49 41 11
2014 CR-04 29 35 14 13 7 0 2 65 21 83
2014 CR-05 21 41 18 11 8 0 1 63 19 138
2014 CR-06 28 41 11 8 7 0 4 73 16 25

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 44 10 13 5 0 1 72 19 11519
2018 CR-01 50 39 3 8 0 0 0 89 8 36
2018 CR-02 34 42 10 5 7 0 2 78 12 56
2018 CR-03 35 42 9 9 5 0 1 78 13 1105
2018 CR-04 28 43 10 14 5 0 1 71 19 6378
2018 CR-05 25 46 9 13 6 0 0 72 19 3690
2018 CR-06 18 48 19 10 5 0 0 66 15 22
2017 CR 30 38 11 14 7 0 0 68 21 12999
2017 CR-01 19 38 10 18 9 6 0 61 28 11
2017 CR-02 50 36 6 2 5 0 0 87 7 52
2017 CR-03 37 38 9 10 5 0 0 75 15 1522
2017 CR-04 29 38 11 14 7 0 0 67 21 7405
2017 CR-05 28 39 11 15 7 0 0 68 22 3888
2017 CR-06 24 36 12 10 18 0 0 60 28 30
2014 CR 28 38 12 14 8 0 0 66 22 15039
2014 CR-01 41 28 0 6 18 0 7 74 26 15
2014 CR-02 49 30 7 9 6 0 0 79 14 86
2014 CR-03 36 37 10 11 6 0 0 73 17 2166
2014 CR-04 27 37 12 15 9 0 0 64 24 8769
2014 CR-05 27 40 11 15 7 0 0 67 21 3877
2014 CR-06 24 53 13 6 3 0 0 77 10 30
2011 CR 28 39 12 12 7 0 1 68 19 18847
2011 CR-01 33 41 11 10 3 0 2 75 14 62
2011 CR-02 35 33 10 9 6 2 6 74 16 92
2011 CR-03 31 38 12 10 8 0 1 70 18 2594
2011 CR-04 27 38 13 13 7 0 1 66 21 11010
2011 CR-05 29 42 11 12 5 0 1 72 17 4972
2011 CR-06 22 52 9 3 13 0 1 74 16 54
2008 CR 27 40 12 13 7 0 1 68 20 17799
2008 CR-01 32 18 13 19 19 0 0 50 38 22
2008 CR-02 33 39 8 11 5 1 3 75 16 75
2008 CR-03 28 38 13 13 7 1 1 67 20 2895
2008 CR-04 27 40 12 13 7 0 1 67 20 10642
2008 CR-05 27 42 12 12 6 0 1 70 18 3916
2008 CR-06 17 50 16 13 4 0 0 67 17 57

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 39 15 9 5 0 0 71 14 11463
2018 CR-01 44 36 9 3 9 0 0 80 12 36
2018 CR-02 44 23 23 5 5 0 0 67 10 55
2018 CR-03 30 37 17 9 8 0 0 66 16 1098
2018 CR-04 31 39 15 10 5 0 0 69 15 6354
2018 CR-05 35 40 14 7 4 0 0 75 11 3669
2018 CR-06 39 51 0 10 0 0 0 90 10 22
2017 CR 34 37 15 8 5 0 0 71 14 13009
2017 CR-01 65 26 0 0 9 0 0 91 9 11
2017 CR-02 50 35 13 2 0 0 0 85 2 52
2017 CR-03 34 36 15 8 7 0 0 70 15 1527
2017 CR-04 32 37 16 9 6 0 0 69 15 7411
2017 CR-05 37 38 13 8 4 0 0 76 12 3887
2017 CR-06 30 34 20 10 7 0 0 63 17 30
2014 CR 30 38 15 9 7 0 0 69 16 15038
2014 CR-01 41 35 17 0 0 0 7 81 0 15
2014 CR-02 48 34 9 1 8 0 0 82 9 86
2014 CR-03 31 36 16 8 8 0 0 67 16 2168
2014 CR-04 29 38 16 10 7 0 0 67 17 8764
2014 CR-05 32 40 14 8 5 0 0 73 13 3879
2014 CR-06 27 54 9 10 0 0 0 81 10 30
2011 CR 35 35 15 9 6 0 0 70 15 18868
2011 CR-01 42 28 17 6 7 0 0 70 13 61
2011 CR-02 38 32 15 7 6 1 1 72 13 93
2011 CR-03 35 31 16 8 9 0 1 66 17 2593
2011 CR-04 34 35 15 9 7 0 0 69 16 11026
2011 CR-05 38 37 13 7 4 0 0 75 12 4978
2011 CR-06 35 46 11 4 5 0 0 81 9 54
2008 CR 29 40 15 9 7 0 0 69 16 17796
2008 CR-01 22 57 17 0 5 0 0 78 5 22
2008 CR-02 46 29 13 7 5 0 0 75 12 75
2008 CR-03 26 36 17 10 10 0 0 62 21 2897
2008 CR-04 29 40 15 9 6 0 0 69 16 10638
2008 CR-05 31 42 13 8 4 0 0 74 13 3915
2008 CR-06 30 44 10 8 7 0 0 74 15 56

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 36 11 9 6 0 0 74 15 11431
2018 CR-01 52 40 3 0 5 0 0 92 5 36
2018 CR-02 43 25 19 12 2 0 0 68 14 53
2018 CR-03 35 34 12 9 9 0 0 69 19 1100
2018 CR-04 36 36 12 10 6 0 0 73 16 6332
2018 CR-05 41 37 9 8 4 0 0 79 12 3661
2018 CR-06 43 35 13 9 0 0 0 78 9 22
2017 CR 40 35 10 9 6 0 0 75 15 13000
2017 CR-01 65 27 0 0 8 0 0 92 8 11
2017 CR-02 52 29 15 4 0 0 0 81 4 52
2017 CR-03 38 35 11 8 8 0 0 73 16 1528
2017 CR-04 39 35 11 9 6 0 0 74 15 7402
2017 CR-05 42 37 8 8 4 0 0 79 12 3886
2017 CR-06 36 27 10 16 10 0 0 63 26 30
2014 CR 36 37 11 9 7 0 0 73 16 15031
2014 CR-01 35 36 11 0 11 0 7 76 12 15
2014 CR-02 47 33 8 4 7 1 0 80 12 86
2014 CR-03 36 33 12 10 8 0 0 69 19 2167
2014 CR-04 35 36 12 10 8 0 0 71 17 8759
2014 CR-05 38 39 10 8 5 0 0 77 13 3876
2014 CR-06 39 45 9 6 0 0 0 85 6 30
2011 CR 36 37 11 9 7 0 0 73 16 18857
2011 CR-01 46 30 14 5 5 0 0 76 10 62
2011 CR-02 37 32 14 8 8 1 0 69 17 93
2011 CR-03 32 34 13 10 10 0 0 67 20 2596
2011 CR-04 35 37 11 9 7 0 0 72 17 11013
2011 CR-05 40 39 9 8 5 0 0 79 12 4976
2011 CR-06 37 46 2 7 5 0 2 85 13 54
2008 CR 35 39 10 8 7 0 0 74 15 17803
2008 CR-01 35 44 17 5 0 0 0 78 5 22
2008 CR-02 54 23 6 10 7 0 0 77 17 75
2008 CR-03 31 35 13 10 11 0 0 66 21 2899
2008 CR-04 35 39 10 8 7 0 0 75 15 10641
2008 CR-05 38 42 8 7 5 0 0 80 12 3917
2008 CR-06 31 51 5 10 4 0 0 82 13 57

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 25 30 19 12 11 3 0 57 23 11473
2018 CR-01 50 28 14 6 0 3 0 80 6 36
2018 CR-02 34 27 19 7 9 2 2 63 17 54
2018 CR-03 23 30 20 10 13 3 0 56 24 1100
2018 CR-04 25 29 19 13 11 3 0 56 24 6370
2018 CR-05 26 31 17 11 10 3 0 60 22 3660
2018 CR-06 26 31 20 8 10 4 0 60 19 22
2017 CR 27 30 16 11 10 4 1 61 22 12993
2017 CR-01 15 38 18 10 8 10 0 60 20 11
2017 CR-02 46 39 6 2 5 0 2 86 7 52
2017 CR-03 30 28 16 9 12 4 1 62 22 1526
2017 CR-04 27 30 16 12 10 4 1 60 23 7402
2017 CR-05 28 32 15 12 9 3 1 62 22 3881
2017 CR-06 24 32 9 10 24 0 0 56 35 30
2014 CR 22 30 17 13 13 4 1 55 27 15032
2014 CR-01 28 22 30 6 7 0 7 54 14 15
2014 CR-02 41 24 13 5 7 8 1 72 14 86
2014 CR-03 25 30 16 11 12 5 1 58 25 2166
2014 CR-04 22 29 17 14 13 4 1 54 28 8766
2014 CR-05 21 31 17 14 12 3 1 55 27 3871
2014 CR-06 44 33 10 7 6 0 0 77 13 30
2011 CR 24 31 17 13 12 2 1 56 26 18858
2011 CR-01 29 26 17 20 7 2 0 56 27 62
2011 CR-02 32 33 11 11 8 3 2 69 20 93
2011 CR-03 23 29 17 12 15 3 1 54 28 2594
2011 CR-04 24 31 17 13 12 3 1 57 26 11014
2011 CR-05 24 31 16 14 12 2 0 57 26 4979
2011 CR-06 26 36 16 5 15 0 2 63 20 54
2008 CR 22 33 17 14 12 3 0 56 26 17788
2008 CR-01 30 21 14 15 15 5 0 54 31 22
2008 CR-02 38 27 10 6 14 3 1 68 21 74
2008 CR-03 20 29 19 16 13 3 1 51 30 2895
2008 CR-04 22 33 17 13 11 3 0 57 25 10632
2008 CR-05 21 34 16 14 12 2 0 56 27 3915
2008 CR-06 15 38 28 12 6 0 0 53 18 57

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 24 17 15 19 3 3 46 36 11495
2018 CR-01 31 36 14 3 8 3 5 73 12 36
2018 CR-02 21 30 14 13 6 3 12 61 22 56
2018 CR-03 18 24 18 13 21 3 2 45 36 1106
2018 CR-04 19 24 18 15 20 3 2 45 37 6369
2018 CR-05 20 25 17 15 18 3 3 47 35 3679
2018 CR-06 13 28 19 16 20 4 0 42 38 21
2017 CR 19 23 16 16 20 4 3 45 38 12980
2017 CR-01 9 19 10 37 24 0 0 28 61 11
2017 CR-02 38 20 15 7 5 8 6 68 15 52
2017 CR-03 22 21 15 13 20 4 4 47 36 1526
2017 CR-04 18 23 15 16 20 4 3 44 39 7389
2017 CR-05 20 23 16 16 19 3 3 46 37 3882
2017 CR-06 21 16 10 19 33 0 0 37 53 30
2014 CR 13 20 16 17 27 3 4 35 48 15038
2014 CR-01 17 11 23 13 23 6 7 33 41 15
2014 CR-02 23 25 13 15 14 7 3 54 32 85
2014 CR-03 16 20 16 15 25 4 5 40 43 2168
2014 CR-04 13 19 16 17 28 3 4 35 48 8768
2014 CR-05 12 20 17 19 26 3 4 33 49 3874
2014 CR-06 16 44 16 7 17 0 0 60 24 30
2011 CR 13 22 16 18 26 2 3 36 47 18858
2011 CR-01 18 20 17 15 16 8 6 44 36 62
2011 CR-02 12 19 13 14 27 8 7 36 49 92
2011 CR-03 14 20 17 16 27 2 4 36 46 2590
2011 CR-04 12 22 16 18 26 2 3 36 47 11021
2011 CR-05 12 22 16 21 25 2 3 36 48 4977
2011 CR-06 14 31 19 7 24 2 4 48 33 54
2008 CR 14 28 15 17 21 3 2 45 40 17767
2008 CR-01 13 27 16 10 25 4 5 44 39 22
2008 CR-02 16 34 9 8 19 7 8 58 32 75
2008 CR-03 15 26 15 16 22 3 2 44 41 2888
2008 CR-04 14 29 15 17 20 3 2 46 39 10619
2008 CR-05 13 28 15 19 21 2 2 43 41 3913
2008 CR-06 29 33 11 7 19 0 2 63 26 57

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 36 17 12 9 0 1 62 21 11442
2018 CR-01 30 35 19 14 3 0 0 65 17 36
2018 CR-02 30 35 22 6 7 0 0 65 13 55
2018 CR-03 25 32 20 10 11 0 1 58 22 1097
2018 CR-04 26 36 17 12 9 0 1 62 21 6337
2018 CR-05 25 37 17 13 8 1 1 63 20 3667
2018 CR-06 49 28 4 4 15 0 0 77 19 22
2017 CR 27 37 15 12 8 0 1 65 19 12965
2017 CR-01 6 41 18 18 17 0 0 47 35 11
2017 CR-02 42 20 29 4 4 0 2 62 8 52
2017 CR-03 27 36 17 10 8 1 1 65 18 1520
2017 CR-04 27 37 15 12 7 1 1 65 19 7384
2017 CR-05 27 38 14 12 8 0 1 65 20 3877
2017 CR-06 23 37 13 13 14 0 0 60 27 30
2014 CR 20 38 16 13 10 0 1 60 24 15038
2014 CR-01 17 28 24 24 0 0 7 49 25 15
2014 CR-02 29 35 12 9 9 1 5 68 19 86
2014 CR-03 21 37 17 12 10 1 2 60 23 2165
2014 CR-04 21 38 16 13 10 0 1 60 24 8769
2014 CR-05 19 39 16 14 11 0 0 59 25 3875
2014 CR-06 23 31 14 26 6 0 0 54 32 30
2011 CR 27 38 14 11 8 1 1 66 19 18871
2011 CR-01 33 37 18 8 2 0 1 71 10 62
2011 CR-02 33 28 20 12 4 1 2 63 17 91
2011 CR-03 27 36 15 10 10 1 1 65 20 2598
2011 CR-04 28 38 14 10 8 1 1 67 19 11028
2011 CR-05 26 39 15 11 8 0 1 66 20 4976
2011 CR-06 27 43 14 5 12 0 0 70 16 54

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 33 18 10 7 0 1 65 17 11426
2018 CR-01 41 25 20 9 5 0 0 66 14 36
2018 CR-02 33 22 36 5 5 0 0 55 9 56
2018 CR-03 28 31 21 10 9 0 1 60 19 1096
2018 CR-04 31 34 18 10 7 0 1 65 17 6333
2018 CR-05 32 34 18 10 6 0 1 66 16 3660
2018 CR-06 42 32 10 10 5 0 0 75 15 21
2017 CR 33 35 16 9 6 0 1 68 16 12981
2017 CR-01 6 20 28 28 17 0 0 27 45 11
2017 CR-02 42 23 26 4 4 0 2 66 8 52
2017 CR-03 32 34 16 9 7 1 1 68 16 1519
2017 CR-04 33 35 16 9 6 0 1 68 16 7399
2017 CR-05 33 35 16 9 6 0 0 68 15 3880
2017 CR-06 44 35 4 3 14 0 0 79 17 30
2014 CR 28 37 17 10 8 0 1 65 18 15034
2014 CR-01 17 39 6 30 0 0 7 61 32 15
2014 CR-02 43 24 16 9 6 1 1 69 15 86
2014 CR-03 27 36 17 10 8 0 1 65 18 2164
2014 CR-04 29 36 17 10 7 0 1 66 18 8767
2014 CR-05 26 37 17 11 8 0 0 64 19 3874
2014 CR-06 26 41 13 16 3 0 0 67 19 30

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 36 15 8 6 0 0 71 14 11463
2018 CR-01 47 31 14 5 3 0 0 79 8 36
2018 CR-02 43 39 11 2 6 0 0 82 7 55
2018 CR-03 35 35 16 6 7 0 1 71 13 1102
2018 CR-04 33 37 15 9 6 0 0 70 14 6349
2018 CR-05 34 37 15 9 5 0 0 71 14 3670
2018 CR-06 28 42 10 15 5 0 0 70 20 22
2017 CR 35 37 14 8 5 0 0 73 13 12971
2017 CR-01 24 59 0 9 8 0 0 83 17 11
2017 CR-02 51 42 3 2 2 0 0 93 4 52
2017 CR-03 37 37 14 6 5 1 1 75 11 1523
2017 CR-04 35 37 15 8 5 0 0 72 13 7388
2017 CR-05 35 38 13 9 4 0 0 74 13 3876
2017 CR-06 37 36 14 3 11 0 0 73 14 30
2014 CR 31 39 15 9 6 0 0 70 15 15034
2014 CR-01 41 28 6 17 0 0 7 75 19 15
2014 CR-02 44 41 8 2 3 0 1 86 6 86
2014 CR-03 35 36 15 7 6 0 1 72 13 2166
2014 CR-04 31 38 15 9 6 0 0 70 15 8763
2014 CR-05 29 40 15 9 6 0 0 70 15 3876
2014 CR-06 30 34 12 20 3 0 0 64 23 30
2011 CR 38 39 12 6 4 1 1 78 10 18853
2011 CR-01 41 38 14 4 2 2 0 80 6 62
2011 CR-02 47 23 18 5 1 1 4 75 7 93
2011 CR-03 39 36 13 6 4 1 1 77 10 2593
2011 CR-04 37 39 12 6 3 1 1 78 10 11011
2011 CR-05 37 41 11 6 4 1 0 78 10 4980
2011 CR-06 26 40 18 10 4 0 2 68 14 52

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 33 24 9 7 5 1 57 17 11492
2018 CR-01 41 28 20 8 0 3 0 71 8 36
2018 CR-02 24 40 18 3 4 8 3 71 8 56
2018 CR-03 21 31 25 9 8 5 1 55 18 1107
2018 CR-04 20 33 24 10 7 5 1 56 18 6372
2018 CR-05 22 34 23 8 6 5 0 60 15 3671
2018 CR-06 24 35 14 13 10 4 0 61 24 22
2017 CR 22 33 21 10 7 6 1 60 18 12983
2017 CR-01 6 28 0 37 8 21 0 43 57 11
2017 CR-02 42 27 14 2 4 10 2 78 6 52
2017 CR-03 23 30 21 10 8 7 2 58 19 1525
2017 CR-04 21 34 21 10 7 6 1 60 18 7395
2017 CR-05 23 33 21 10 7 6 1 60 18 3879
2017 CR-06 27 43 13 3 14 0 0 70 17 30

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 32 11 6 4 0 1 79 10 11479
2018 CR-01 60 29 7 3 0 0 0 90 3 36
2018 CR-02 47 31 6 7 6 0 2 80 13 56
2018 CR-03 43 32 12 6 5 0 1 77 11 1102
2018 CR-04 46 32 11 6 4 0 1 79 10 6361
2018 CR-05 46 32 11 6 4 0 1 79 10 3673
2018 CR-06 47 29 19 0 5 0 0 76 5 21
2017 CR 45 32 11 6 4 0 1 78 11 12999
2017 CR-01 55 10 18 9 8 0 0 65 17 11
2017 CR-02 55 33 6 2 2 0 2 90 4 52
2017 CR-03 44 33 11 6 4 1 1 79 10 1523
2017 CR-04 46 31 11 6 5 0 1 78 11 7406
2017 CR-05 45 33 10 7 4 0 1 79 11 3886
2017 CR-06 41 22 19 7 12 0 0 63 18 30
2014 CR 39 33 13 8 5 0 1 74 13 15030
2014 CR-01 34 35 13 0 11 0 7 74 12 15
2014 CR-02 55 26 6 6 5 1 2 83 11 86
2014 CR-03 41 32 14 6 5 1 1 74 12 2167
2014 CR-04 40 33 13 8 5 0 1 74 13 8758
2014 CR-05 38 34 13 9 6 0 1 73 15 3876
2014 CR-06 43 31 15 10 0 0 0 74 10 30
2011 CR 42 33 11 7 5 1 1 77 12 18863
2011 CR-01 46 33 8 8 6 0 0 78 14 61
2011 CR-02 45 31 12 6 3 2 1 78 9 93
2011 CR-03 41 32 13 7 5 1 1 74 12 2596
2011 CR-04 43 33 11 7 5 1 1 77 12 11022
2011 CR-05 41 34 11 7 5 1 1 76 13 4975
2011 CR-06 37 41 2 9 9 0 2 79 18 54

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 29 13 5 3 0 1 79 8 11526
2018 CR-01 67 22 2 3 5 0 0 90 8 36
2018 CR-02 58 33 6 2 0 0 2 92 2 56
2018 CR-03 63 24 9 2 1 0 1 88 3 1115
2018 CR-04 51 28 13 5 3 0 1 80 7 6380
2018 CR-05 43 32 15 6 4 0 1 75 10 3686
2018 CR-06 45 36 12 6 0 0 0 82 6 22
2017 CR 48 32 12 4 2 0 1 81 6 13010
2017 CR-01 39 53 0 0 9 0 0 91 9 11
2017 CR-02 76 20 4 0 0 0 0 96 0 52
2017 CR-03 63 25 8 2 1 0 1 89 3 1525
2017 CR-04 48 32 12 4 2 0 1 82 6 7413
2017 CR-05 42 34 13 6 3 0 1 77 9 3890
2017 CR-06 44 38 10 8 0 0 0 83 8 30
2014 CR 45 32 14 5 4 0 1 78 9 15041
2014 CR-01 48 22 0 0 17 0 13 80 20 15
2014 CR-02 73 21 1 2 3 0 0 93 6 86
2014 CR-03 60 27 9 2 1 0 1 88 4 2168
2014 CR-04 44 32 14 5 3 0 1 77 8 8769
2014 CR-05 39 33 15 7 5 0 1 72 12 3876
2014 CR-06 35 41 7 14 4 0 0 75 18 30
2011 CR 45 31 14 5 3 0 1 77 9 18864
2011 CR-01 55 17 13 9 5 0 1 73 14 61
2011 CR-02 59 28 6 2 1 1 2 90 3 93
2011 CR-03 58 26 9 4 2 0 1 85 5 2597
2011 CR-04 44 32 14 6 3 0 1 77 9 11021
2011 CR-05 41 32 16 6 4 0 1 74 10 4976
2011 CR-06 35 32 22 9 0 0 2 68 9 54
2008 CR 39 32 17 7 4 0 1 72 11 17779
2008 CR-01 55 23 20 0 0 0 3 80 0 22
2008 CR-02 63 17 14 4 0 0 1 81 4 74
2008 CR-03 48 31 12 5 3 0 1 80 8 2890
2008 CR-04 38 33 17 7 4 0 1 71 11 10632
2008 CR-05 34 32 19 8 6 0 1 67 14 3912
2008 CR-06 38 43 11 6 0 2 0 82 7 57

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 26 37 37 11539
2018 CR-01 14 54 33 36
2018 CR-02 21 45 35 56
2018 CR-03 25 38 37 1112
2018 CR-04 27 36 38 6390
2018 CR-05 27 37 36 3691
2018 CR-06 37 29 34 22
2017 CR 26 38 36 13007
2017 CR-01 36 44 20 11
2017 CR-02 13 63 24 52
2017 CR-03 24 42 33 1527
2017 CR-04 26 37 37 7409
2017 CR-05 26 39 36 3889
2017 CR-06 51 24 25 30
2014 CR 27 37 36 15044
2014 CR-01 18 35 48 15
2014 CR-02 15 58 27 86
2014 CR-03 21 44 35 2169
2014 CR-04 28 35 36 8766
2014 CR-05 27 38 35 3879
2014 CR-06 26 30 44 30
2011 CR 29 37 34 18892
2011 CR-01 39 32 30 61
2011 CR-02 29 38 33 93
2011 CR-03 25 41 33 2599
2011 CR-04 30 35 35 11043
2011 CR-05 29 38 34 4981
2011 CR-06 34 32 34 54

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 15 34 30 5 9 7 2992
2018 CR-02 11 13 47 5 24 0 11
2018 CR-03 18 33 25 4 12 8 272
2018 CR-04 14 33 30 5 10 8 1676
2018 CR-05 15 36 31 6 6 7 967
2017 CR 19 30 29 5 10 7 3348
2017 CR-03 25 27 24 3 14 6 374
2017 CR-04 18 30 29 5 11 7 1927
2017 CR-05 17 32 32 5 7 7 994
2017 CR-06 21 40 33 0 0 6 15
2014 CR 17 30 32 7 9999 14 4042
2014 CR-02 22 23 47 0 9999 8 13
2014 CR-03 19 26 28 9 9999 18 458
2014 CR-04 17 30 30 7 9999 15 2483
2014 CR-05 17 31 36 6 9999 10 1050
2011 CR 16 32 34 5 9999 13 5479
2011 CR-01 13 21 23 0 9999 43 23
2011 CR-02 34 26 23 7 9999 9 26
2011 CR-03 17 26 34 5 9999 17 654
2011 CR-04 15 33 34 5 9999 13 3318
2011 CR-05 16 34 35 5 9999 10 1416
2011 CR-06 28 53 15 0 9999 4 19
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 39 8 3 2 1 0 86 5 11500
2018 CR-01 64 30 0 3 3 0 0 94 6 36
2018 CR-02 48 33 11 6 1 0 0 81 8 56
2018 CR-03 52 34 8 3 3 0 0 86 6 1101
2018 CR-04 46 39 9 3 2 0 0 86 5 6375
2018 CR-05 47 40 8 3 2 1 0 87 5 3681
2018 CR-06 55 26 18 0 0 0 0 82 0 22
2017 CR 46 38 9 4 3 1 0 84 7 12991
2017 CR-01 35 40 17 0 9 0 0 74 9 11
2017 CR-02 56 38 4 0 2 0 0 94 2 51
2017 CR-03 51 36 8 2 2 0 0 87 5 1522
2017 CR-04 45 38 9 4 3 1 0 84 7 7407
2017 CR-05 45 39 9 4 2 1 0 84 7 3881
2017 CR-06 51 32 6 0 10 0 0 83 10 30
2014 CR 40 40 11 5 3 1 0 81 8 15033
2014 CR-01 29 47 0 6 11 0 7 81 19 15
2014 CR-02 53 34 8 2 1 1 1 88 4 86
2014 CR-03 45 38 10 4 3 1 0 84 7 2171
2014 CR-04 40 40 12 4 3 1 0 81 7 8758
2014 CR-05 38 41 12 5 3 1 0 79 9 3875
2014 CR-06 37 53 7 3 0 0 0 90 3 30
2011 CR 41 40 10 5 3 1 0 82 7 18885
2011 CR-01 55 33 5 3 0 2 2 91 3 62
2011 CR-02 43 40 7 8 1 1 0 84 9 93
2011 CR-03 46 36 10 4 3 1 0 83 7 2597
2011 CR-04 40 41 11 4 3 1 0 82 7 11035
2011 CR-05 41 40 9 5 3 1 0 83 8 4981
2011 CR-06 36 50 7 3 5 0 0 85 8 54
2008 CR 46 38 9 4 2 1 0 84 6 17778
2008 CR-01 49 39 7 5 0 0 0 88 5 22
2008 CR-02 58 28 8 1 3 2 0 88 4 75
2008 CR-03 47 36 9 3 3 1 0 84 6 2891
2008 CR-04 46 38 9 4 2 1 0 85 6 10627
2008 CR-05 44 39 9 4 2 1 0 84 7 3913
2008 CR-06 31 45 11 5 8 0 0 76 13 57

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 41 18 7 4 2 0 71 11 11492
2018 CR-01 47 31 14 5 0 3 0 81 5 36
2018 CR-02 31 46 15 6 2 2 0 78 8 56
2018 CR-03 31 41 17 7 4 1 0 72 11 1103
2018 CR-04 28 40 18 7 4 2 0 70 12 6370
2018 CR-05 28 43 17 7 4 2 0 72 11 3677
2018 CR-06 20 46 24 0 10 0 0 66 10 22
2017 CR 30 40 16 7 4 2 0 72 12 12987
2017 CR-01 35 37 9 0 0 19 0 89 0 11
2017 CR-02 46 33 17 0 0 4 0 83 0 52
2017 CR-03 33 40 16 6 3 2 1 74 10 1522
2017 CR-04 30 39 17 8 4 2 0 71 12 7404
2017 CR-05 30 41 16 7 4 2 0 72 11 3880
2017 CR-06 26 40 14 4 16 0 0 66 20 28
2014 CR 28 39 18 7 5 3 0 69 13 15043
2014 CR-01 35 35 6 11 0 6 7 80 13 15
2014 CR-02 36 40 14 2 3 6 0 80 5 86
2014 CR-03 31 38 17 6 4 3 1 72 11 2166
2014 CR-04 27 39 18 8 5 3 0 68 13 8770
2014 CR-05 26 40 19 8 5 3 0 68 13 3877
2014 CR-06 39 36 18 3 3 0 0 76 6 30
2011 CR 29 41 17 7 4 2 0 71 12 18867
2011 CR-01 27 43 18 4 2 4 2 74 6 62
2011 CR-02 31 35 17 7 5 5 1 70 13 93
2011 CR-03 30 39 16 7 5 3 1 71 12 2596
2011 CR-04 29 40 17 7 4 2 0 71 12 11025
2011 CR-05 28 42 16 8 4 2 0 71 12 4975
2011 CR-06 24 48 11 9 8 0 0 72 17 54

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 21 32 22 13 1 2 37 30 11471
2018 CR-01 0 5 21 34 31 5 3 71 6 36
2018 CR-02 8 24 29 18 14 4 3 34 34 56
2018 CR-03 5 19 34 22 16 1 4 39 25 1102
2018 CR-04 8 21 32 22 13 1 3 37 30 6361
2018 CR-05 9 23 31 22 12 1 2 35 33 3665
2018 CR-06 4 34 14 30 18 0 0 48 38 21
2017 CR 8 19 32 21 13 1 5 37 29 12884
2017 CR-01 18 0 29 17 25 0 10 48 20 11
2017 CR-02 0 14 34 18 28 0 6 49 15 50
2017 CR-03 6 13 30 24 18 2 7 47 21 1504
2017 CR-04 8 19 32 20 13 1 5 36 30 7347
2017 CR-05 10 20 32 21 12 1 4 35 32 3854
2017 CR-06 20 18 27 24 7 0 3 32 40 30
2014 CR 9 24 34 19 10 1 4 30 34 14995
2014 CR-01 11 22 18 11 18 0 19 37 41 15
2014 CR-02 4 16 32 21 14 3 9 41 23 84
2014 CR-03 7 19 32 22 13 2 5 38 28 2162
2014 CR-04 9 24 33 19 9 1 4 30 35 8744
2014 CR-05 11 25 36 17 8 1 3 26 37 3868
2014 CR-06 3 36 38 14 3 0 6 18 42 30
2011 CR 10 22 32 20 11 1 4 33 33 18801
2011 CR-01 16 14 25 30 11 2 2 43 31 61
2011 CR-02 7 9 23 30 13 5 12 52 20 92
2011 CR-03 8 20 32 21 13 1 4 37 30 2591
2011 CR-04 10 22 31 20 11 1 4 33 34 10973
2011 CR-05 10 23 33 20 10 1 4 31 35 4969
2011 CR-06 10 25 44 13 6 0 2 19 35 53
2008 CR 10 24 32 20 10 1 3 31 35 17755
2008 CR-01 0 14 22 41 15 0 7 60 15 22
2008 CR-02 4 14 29 22 20 1 9 47 20 73
2008 CR-03 10 21 30 21 12 1 4 36 32 2887
2008 CR-04 10 24 32 21 9 1 3 31 35 10612
2008 CR-05 12 25 32 20 8 1 3 28 39 3912
2008 CR-06 4 25 32 26 8 0 5 36 31 56

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 17 25 23 19 4 3 45 28 11423
2018 CR-01 0 8 17 28 39 2 6 73 9 36
2018 CR-02 11 9 27 21 24 6 2 49 22 56
2018 CR-03 8 13 24 22 24 5 4 50 24 1100
2018 CR-04 10 17 24 22 19 3 3 44 30 6331
2018 CR-05 9 17 26 24 19 3 2 45 27 3650
2018 CR-06 6 34 28 13 16 4 0 30 41 21
2017 CR 10 16 25 21 19 4 6 44 28 12830
2017 CR-01 17 9 10 29 24 0 10 60 29 11
2017 CR-02 0 9 18 21 34 8 10 67 11 50
2017 CR-03 8 13 23 21 22 5 9 51 23 1491
2017 CR-04 10 16 26 20 19 4 6 43 29 7309
2017 CR-05 9 17 25 22 18 3 6 44 28 3850
2017 CR-06 21 13 23 27 10 3 3 39 36 30
2014 CR 11 20 27 20 14 3 5 36 34 14971
2014 CR-01 17 11 6 17 25 5 19 55 37 15
2014 CR-02 8 7 24 24 15 9 12 50 20 83
2014 CR-03 8 17 25 20 19 5 6 44 28 2157
2014 CR-04 13 20 27 19 13 3 5 35 36 8729
2014 CR-05 11 20 30 21 12 3 4 36 33 3865
2014 CR-06 12 21 24 20 10 3 10 35 38 30
2011 CR 10 17 26 21 17 3 6 42 30 18786
2011 CR-01 15 15 19 18 19 5 8 43 35 61
2011 CR-02 8 12 18 23 22 5 13 54 25 92
2011 CR-03 11 17 26 20 17 4 6 40 32 2577
2011 CR-04 10 17 26 21 16 4 6 41 30 10976
2011 CR-05 10 16 26 23 17 3 5 44 28 4965
2011 CR-06 19 21 23 20 14 2 2 35 41 53
2008 CR 10 18 27 22 16 3 4 41 30 17699
2008 CR-01 11 8 14 33 26 0 7 64 21 22
2008 CR-02 2 11 28 17 28 6 8 52 16 72
2008 CR-03 10 18 25 22 16 3 5 41 31 2881
2008 CR-04 10 17 26 22 17 3 4 42 30 10578
2008 CR-05 10 18 28 22 14 3 4 40 30 3899
2008 CR-06 12 13 33 26 13 0 3 40 25 56

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 10 18 27 22 15 4 5 40 31 11422
2018 CR-01 6 8 28 21 28 2 6 55 15 35
2018 CR-02 6 22 18 27 18 2 7 50 31 56
2018 CR-03 6 13 24 22 21 6 9 50 21 1092
2018 CR-04 11 19 27 20 15 4 5 38 33 6339
2018 CR-05 9 18 28 23 14 3 4 41 29 3649
2018 CR-06 19 19 25 28 0 9 0 31 42 21
2017 CR 10 16 26 19 16 4 8 40 30 12849
2017 CR-01 9 17 38 19 16 0 0 36 26 11
2017 CR-02 2 8 22 23 27 6 12 60 12 49
2017 CR-03 7 12 19 20 23 6 13 53 23 1491
2017 CR-04 11 17 26 19 15 4 8 38 32 7323
2017 CR-05 10 17 28 21 15 3 7 39 30 3856
2017 CR-06 28 20 32 14 3 0 3 18 49 30
2014 CR 13 21 27 18 11 3 7 33 37 14992
2014 CR-01 11 5 11 17 25 5 26 60 24 15
2014 CR-02 10 13 24 14 19 7 12 41 29 84
2014 CR-03 8 14 23 20 18 6 10 45 27 2161
2014 CR-04 14 21 28 17 11 3 6 31 39 8746
2014 CR-05 14 22 29 18 10 2 5 30 39 3864
2014 CR-06 6 27 37 7 9 0 13 19 39 30
2011 CR 11 19 27 19 13 3 7 35 34 18751
2011 CR-01 8 17 33 17 15 4 7 36 28 60
2011 CR-02 5 13 25 19 16 6 16 45 22 92
2011 CR-03 9 17 25 19 16 6 8 41 30 2567
2011 CR-04 12 20 27 19 13 3 7 34 35 10957
2011 CR-05 12 19 29 20 11 2 6 35 34 4959
2011 CR-06 10 27 26 15 12 6 4 29 41 54
2008 CR 11 19 29 19 12 3 6 34 34 17708
2008 CR-01 5 9 24 13 32 5 12 53 18 22
2008 CR-02 4 8 25 16 33 5 10 57 14 74
2008 CR-03 9 17 25 21 15 5 8 41 30 2880
2008 CR-04 12 19 29 19 12 3 6 34 34 10583
2008 CR-05 12 22 32 17 10 3 5 29 37 3901
2008 CR-06 5 19 34 28 7 0 7 38 26 56

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 4 9 24 33 24 2 4 61 13 11391
2018 CR-01 0 3 6 42 41 2 6 91 3 36
2018 CR-02 5 3 19 31 33 0 9 70 9 55
2018 CR-03 2 5 20 33 31 3 6 70 8 1093
2018 CR-04 4 9 24 33 25 2 4 61 13 6318
2018 CR-05 4 10 27 33 20 2 3 56 15 3639
2018 CR-06 0 11 25 43 17 4 0 63 12 22
2017 CR 4 9 24 30 24 2 7 60 14 12787
2017 CR-01 0 18 19 17 46 0 0 63 18 11
2017 CR-02 0 0 21 25 39 7 8 76 0 48
2017 CR-03 3 6 17 28 31 3 12 70 10 1486
2017 CR-04 4 8 25 31 24 2 7 60 13 7289
2017 CR-05 5 11 26 31 21 1 6 56 16 3834
2017 CR-06 10 13 19 32 20 0 6 55 25 30
2014 CR 5 11 28 31 18 2 6 53 17 14910
2014 CR-01 11 5 11 17 19 5 31 56 26 15
2014 CR-02 4 8 22 23 26 5 12 59 14 82
2014 CR-03 3 7 21 32 26 3 9 65 11 2155
2014 CR-04 5 11 28 31 17 2 5 52 18 8700
2014 CR-05 6 12 31 29 16 1 5 48 19 3838
2014 CR-06 0 17 50 9 13 4 6 25 19 30
2011 CR 5 11 28 29 19 2 6 52 18 18745
2011 CR-01 3 17 22 16 28 6 8 52 23 61
2011 CR-02 1 5 17 25 38 4 10 73 8 91
2011 CR-03 4 9 23 29 25 3 8 60 14 2574
2011 CR-04 5 11 28 29 19 2 6 52 18 10949
2011 CR-05 6 12 30 29 16 1 5 48 20 4953
2011 CR-06 9 9 37 32 8 2 2 42 19 54
2008 CR 5 12 29 29 19 1 5 51 18 17694
2008 CR-01 5 15 15 27 25 0 12 60 23 22
2008 CR-02 1 5 18 21 45 0 9 73 7 74
2008 CR-03 4 9 23 31 23 2 7 60 14 2882
2008 CR-04 5 12 28 30 19 1 5 52 18 10572
2008 CR-05 7 15 33 26 14 1 4 42 23 3898
2008 CR-06 4 10 38 23 18 2 5 44 15 56

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 16 25 23 19 2 4 45 29 11456
2018 CR-01 0 10 8 18 53 4 6 80 11 36
2018 CR-02 6 14 17 28 32 0 3 62 21 56
2018 CR-03 7 13 22 25 25 2 6 54 22 1095
2018 CR-04 11 16 25 23 19 2 4 44 29 6358
2018 CR-05 12 18 25 22 18 2 3 42 32 3660
2018 CR-06 23 26 22 8 21 0 0 30 48 22
2017 CR 11 16 24 21 20 2 7 44 29 12852
2017 CR-01 9 10 27 9 45 0 0 54 19 11
2017 CR-02 2 4 11 27 39 2 14 80 8 48
2017 CR-03 7 11 23 21 25 3 11 53 20 1493
2017 CR-04 11 16 24 21 19 2 7 44 29 7324
2017 CR-05 12 17 25 21 17 2 5 41 32 3857
2017 CR-06 21 36 12 18 7 0 6 26 61 30
2014 CR 16 20 26 18 14 2 5 34 38 14984
2014 CR-01 11 11 11 11 25 5 26 52 33 15
2014 CR-02 6 11 18 31 19 4 11 58 21 83
2014 CR-03 10 14 24 20 22 2 8 46 27 2159
2014 CR-04 16 21 26 17 13 2 5 32 39 8741
2014 CR-05 18 23 27 18 10 1 4 30 43 3863
2014 CR-06 25 31 15 10 12 0 6 24 60 30
2011 CR 13 18 26 20 16 2 6 39 33 18791
2011 CR-01 18 6 25 13 28 4 6 45 27 62
2011 CR-02 5 10 19 28 19 6 12 58 18 92
2011 CR-03 11 16 24 20 20 2 7 44 29 2573
2011 CR-04 13 18 26 21 15 2 6 39 33 10981
2011 CR-05 14 19 27 19 14 1 6 35 36 4967
2011 CR-06 31 25 19 9 12 0 4 22 58 54
2008 CR 12 18 26 22 16 1 5 40 32 17690
2008 CR-01 11 15 14 23 30 0 7 58 27 22
2008 CR-02 5 10 29 7 32 4 12 46 19 74
2008 CR-03 10 16 24 23 20 2 6 46 28 2883
2008 CR-04 12 18 26 22 16 1 5 41 32 10576
2008 CR-05 14 19 27 20 13 1 5 35 36 3890
2008 CR-06 10 23 30 19 11 3 3 33 36 56

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 18 24 20 17 4 4 40 34 11416
2018 CR-01 3 14 15 21 37 5 6 65 19 35
2018 CR-02 18 16 26 18 14 3 6 34 37 56
2018 CR-03 12 15 23 18 19 5 7 43 31 1099
2018 CR-04 13 19 24 19 17 4 4 39 35 6329
2018 CR-05 12 18 24 21 17 5 3 41 33 3646
2018 CR-06 36 10 29 17 8 0 0 25 46 22
2017 CR 13 17 23 18 17 4 8 40 34 12872
2017 CR-01 8 18 19 10 15 19 10 36 37 11
2017 CR-02 0 13 21 16 27 11 12 56 17 48
2017 CR-03 9 15 22 18 19 5 10 44 29 1500
2017 CR-04 13 17 23 18 17 5 8 40 34 7340
2017 CR-05 13 18 24 20 15 3 7 38 35 3853
2017 CR-06 31 36 6 17 4 3 3 22 71 30
2014 CR 13 19 23 20 14 4 6 38 36 14976
2014 CR-01 11 22 11 0 25 12 19 36 48 15
2014 CR-02 10 17 26 16 20 4 8 41 31 83
2014 CR-03 12 19 20 19 18 5 7 42 35 2154
2014 CR-04 14 19 23 20 14 3 6 37 37 8738
2014 CR-05 12 18 26 23 13 3 5 39 32 3864
2014 CR-06 31 17 26 11 6 6 3 19 53 30
2011 CR 12 18 23 20 16 4 8 41 33 18770
2011 CR-01 13 11 17 15 18 14 11 44 33 61
2011 CR-02 7 17 21 19 19 8 10 46 29 93
2011 CR-03 12 16 21 20 18 5 8 44 32 2574
2011 CR-04 12 18 23 20 16 3 8 40 34 10967
2011 CR-05 11 18 23 22 16 3 7 42 33 4959
2011 CR-06 28 21 15 14 13 6 2 29 54 54
2008 CR 14 20 23 19 14 4 6 36 38 17725
2008 CR-01 16 14 13 15 32 5 7 53 33 22
2008 CR-02 5 9 20 13 30 10 14 55 19 73
2008 CR-03 16 19 21 18 16 4 7 37 39 2886
2008 CR-04 13 20 23 20 15 4 6 38 36 10592
2008 CR-05 16 23 24 17 11 3 4 31 43 3905
2008 CR-06 24 20 25 17 9 2 3 27 47 56

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 18 29 20 16 4 4 39 29 11460
2018 CR-01 3 10 16 17 42 2 9 68 14 36
2018 CR-02 11 12 22 18 23 10 3 48 26 55
2018 CR-03 6 11 26 23 23 5 6 52 19 1100
2018 CR-04 10 18 29 19 15 4 4 38 31 6356
2018 CR-05 9 18 30 21 14 4 3 38 29 3663
2018 CR-06 11 24 22 23 20 0 0 43 35 22
2017 CR 9 16 29 19 16 4 7 39 29 12869
2017 CR-01 26 9 31 19 9 6 0 30 37 11
2017 CR-02 2 11 25 15 31 4 12 55 16 48
2017 CR-03 6 11 24 19 22 6 12 50 21 1495
2017 CR-04 10 17 29 18 15 4 7 37 30 7341
2017 CR-05 10 17 31 19 15 3 5 37 30 3856
2017 CR-06 17 23 32 15 4 3 6 21 43 30
2014 CR 11 19 30 18 12 4 6 34 34 14969
2014 CR-01 11 11 5 17 25 5 26 60 33 15
2014 CR-02 5 15 21 12 25 3 18 47 26 82
2014 CR-03 8 13 24 21 20 5 9 48 24 2154
2014 CR-04 12 20 29 17 12 4 6 32 35 8732
2014 CR-05 11 20 33 18 10 3 5 30 34 3864
2014 CR-06 10 17 37 13 12 4 6 28 30 30

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 31 11 11 9 1 0 68 20 11456
2018 CR-01 55 18 15 6 6 0 0 73 12 36
2018 CR-02 44 20 16 8 13 0 0 64 21 56
2018 CR-03 37 30 11 10 12 1 0 67 22 1106
2018 CR-04 35 31 11 11 10 1 0 67 21 6345
2018 CR-05 39 31 11 10 8 1 0 71 18 3667
2018 CR-06 24 38 16 8 14 0 0 62 22 22
2017 CR 39 30 11 10 9 1 0 70 19 12993
2017 CR-01 39 25 19 17 0 0 0 64 17 11
2017 CR-02 51 32 14 0 4 0 0 82 4 52
2017 CR-03 39 29 11 11 9 1 0 68 20 1524
2017 CR-04 39 30 11 10 9 1 0 70 19 7400
2017 CR-05 41 29 11 10 8 1 0 71 18 3886
2017 CR-06 47 22 16 0 14 0 0 70 14 30
2014 CR 38 29 11 11 10 1 0 68 21 15035
2014 CR-01 40 35 0 6 6 6 7 86 14 15
2014 CR-02 60 26 1 7 4 2 0 88 11 85
2014 CR-03 40 30 10 9 10 1 0 70 20 2165
2014 CR-04 38 29 11 11 9 1 0 68 21 8764
2014 CR-05 36 30 12 12 10 1 0 67 21 3878
2014 CR-06 54 25 12 0 9 0 0 78 9 30

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 35 9 8 4 0 0 79 12 11455
2018 CR-01 65 14 8 9 5 0 0 79 14 36
2018 CR-02 44 27 8 13 8 0 0 71 20 56
2018 CR-03 40 35 10 8 5 0 0 76 14 1108
2018 CR-04 42 36 9 8 4 0 0 78 12 6338
2018 CR-05 46 35 8 7 3 0 0 81 11 3670
2018 CR-06 41 25 16 8 10 0 0 66 18 22
2017 CR 40 37 9 8 5 0 0 78 13 12983
2017 CR-01 28 25 28 10 8 0 0 54 18 11
2017 CR-02 36 40 20 2 2 0 0 76 4 51
2017 CR-03 36 39 10 8 6 0 0 76 15 1526
2017 CR-04 41 37 9 8 5 0 0 78 13 7392
2017 CR-05 40 38 9 8 4 0 0 79 12 3882
2017 CR-06 31 42 11 6 8 3 0 75 14 30
2014 CR 37 39 11 9 5 0 0 76 13 15036
2014 CR-01 41 35 0 7 11 0 7 81 19 15
2014 CR-02 47 31 12 3 6 0 1 78 9 86
2014 CR-03 35 40 11 9 5 0 0 75 14 2167
2014 CR-04 37 38 11 9 4 0 0 76 13 8765
2014 CR-05 36 40 10 9 5 0 0 76 14 3875
2014 CR-06 36 58 0 0 6 0 0 94 6 30

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 37 17 6 4 2 1 73 10 11467
2018 CR-01 51 29 12 5 0 3 0 82 6 35
2018 CR-02 31 46 11 4 6 2 0 78 11 56
2018 CR-03 30 35 19 7 5 3 1 68 13 1111
2018 CR-04 33 37 17 6 4 2 1 71 11 6349
2018 CR-05 34 39 15 5 3 2 1 76 9 3667
2018 CR-06 44 26 16 4 10 0 0 70 14 22

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 33 14 4 3 3 1 79 6 11470
2018 CR-01 49 30 14 0 3 5 0 82 3 36
2018 CR-02 42 37 9 8 2 2 0 81 10 56
2018 CR-03 45 33 13 3 3 2 0 80 6 1107
2018 CR-04 44 32 15 4 3 2 1 78 7 6355
2018 CR-05 42 35 13 4 2 3 1 80 6 3667
2018 CR-06 50 26 14 0 10 0 0 76 10 22
2017 CR 40 32 15 4 3 4 1 76 7 12974
2017 CR-01 45 38 9 0 8 0 0 83 8 11
2017 CR-02 54 26 13 0 0 6 0 86 0 52
2017 CR-03 42 31 14 3 4 3 2 78 8 1524
2017 CR-04 40 32 16 4 3 4 1 76 8 7392
2017 CR-05 41 33 15 4 3 4 1 77 7 3875
2017 CR-06 44 35 3 7 8 0 3 81 15 30
2014 CR 42 33 14 4 3 4 1 79 7 15038
2014 CR-01 46 23 13 0 0 12 7 84 0 15
2014 CR-02 55 33 3 2 1 6 0 93 4 86
2014 CR-03 46 31 12 4 3 3 1 81 7 2167
2014 CR-04 41 33 14 4 3 4 1 78 7 8764
2014 CR-05 40 35 13 4 2 4 1 80 6 3877
2014 CR-06 34 54 12 0 0 0 0 88 0 30

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 36 12 4 3 2 0 80 7 11460
2018 CR-01 52 40 6 0 3 0 0 91 3 36
2018 CR-02 55 33 6 3 4 0 0 87 7 56
2018 CR-03 44 33 14 4 4 1 0 78 8 1103
2018 CR-04 42 36 12 5 3 2 0 80 8 6346
2018 CR-05 44 36 11 4 2 2 0 82 7 3666
2018 CR-06 49 35 6 0 10 0 0 84 10 22
2017 CR 42 37 12 4 3 2 0 81 7 12980
2017 CR-01 45 38 9 0 8 0 0 83 8 11
2017 CR-02 55 35 8 2 0 0 0 90 2 51
2017 CR-03 45 34 11 4 3 2 1 82 7 1525
2017 CR-04 41 37 12 4 3 2 0 80 7 7393
2017 CR-05 42 37 12 4 3 2 0 81 7 3880
2017 CR-06 47 35 7 0 11 0 0 82 11 30
2014 CR 41 36 13 5 3 2 0 79 8 15043
2014 CR-01 52 22 13 0 0 6 7 85 0 15
2014 CR-02 54 31 8 3 0 3 1 88 3 86
2014 CR-03 44 33 12 5 3 2 0 80 8 2167
2014 CR-04 40 36 13 5 3 3 0 79 8 8770
2014 CR-05 39 38 13 5 2 2 0 80 7 3876
2014 CR-06 45 39 16 0 0 0 0 84 0 30
2011 CR 34 37 15 6 5 3 0 73 11 18862
2011 CR-01 38 43 9 5 2 3 0 84 7 62
2011 CR-02 38 36 12 3 3 6 1 80 7 93
2011 CR-03 35 36 14 6 6 3 1 73 12 2595
2011 CR-04 34 36 15 6 4 4 0 73 11 11014
2011 CR-05 33 37 16 6 5 3 0 73 11 4983
2011 CR-06 32 33 14 5 16 0 0 65 21 53

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 33 9 4 3 0 0 84 7 11446
2018 CR-01 66 26 8 0 0 0 0 92 0 36
2018 CR-02 53 33 7 3 4 0 0 86 7 55
2018 CR-03 50 31 10 4 4 0 0 81 9 1108
2018 CR-04 49 34 10 4 3 0 0 83 8 6340
2018 CR-05 52 33 8 4 3 0 0 86 6 3658
2018 CR-06 53 23 14 0 10 0 0 76 10 22
2017 CR 48 35 9 5 3 0 0 83 8 12989
2017 CR-01 55 19 0 18 8 0 0 74 26 11
2017 CR-02 67 25 6 0 2 0 0 92 2 52
2017 CR-03 49 34 9 4 3 0 0 84 8 1528
2017 CR-04 47 36 9 4 3 0 0 83 8 7400
2017 CR-05 49 34 8 5 3 0 0 84 8 3877
2017 CR-06 40 34 11 0 14 0 0 75 14 30
2014 CR 46 36 10 5 3 0 0 82 8 15025
2014 CR-01 41 41 0 11 0 0 7 88 12 15
2014 CR-02 57 31 8 2 0 1 0 89 2 84
2014 CR-03 50 32 9 4 4 1 0 82 9 2166
2014 CR-04 45 36 11 5 3 0 0 81 8 8755
2014 CR-05 45 38 9 5 3 0 0 83 7 3877
2014 CR-06 51 40 9 0 0 0 0 91 0 30
2011 CR 41 37 11 6 5 1 0 78 10 18829
2011 CR-01 49 41 6 0 2 0 2 92 2 62
2011 CR-02 50 36 5 3 4 1 0 87 8 92
2011 CR-03 42 35 11 6 6 1 0 77 12 2592
2011 CR-04 41 37 11 6 5 1 0 78 10 10993
2011 CR-05 41 37 11 6 4 1 0 79 10 4975
2011 CR-06 33 46 9 5 7 0 0 79 12 53
2008 CR 39 38 11 7 5 0 0 77 12 17768
2008 CR-01 52 33 9 5 0 0 0 85 5 21
2008 CR-02 57 27 8 5 3 0 0 84 8 74
2008 CR-03 38 37 12 7 5 1 0 75 13 2894
2008 CR-04 40 38 11 6 5 0 0 78 11 10618
2008 CR-05 37 40 11 7 5 0 0 77 12 3912
2008 CR-06 31 45 14 5 5 0 0 77 10 58

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 31 20 11 9 5 3 57 21 11475
2018 CR-01 37 30 5 12 3 8 6 77 17 36
2018 CR-02 29 27 16 13 10 2 2 59 24 56
2018 CR-03 22 29 20 11 11 5 2 55 24 1110
2018 CR-04 21 32 20 11 10 5 2 56 22 6353
2018 CR-05 22 31 20 10 8 5 3 58 20 3673
2018 CR-06 14 43 19 6 14 4 0 60 21 22
2017 CR 26 30 16 11 9 5 3 60 22 12992
2017 CR-01 28 29 0 28 8 6 0 62 38 11
2017 CR-02 41 33 18 4 2 2 0 76 6 52
2017 CR-03 26 29 16 12 10 4 3 59 23 1523
2017 CR-04 25 30 17 11 9 5 3 60 22 7403
2017 CR-05 26 30 15 11 10 5 4 61 22 3882
2017 CR-06 27 23 16 10 21 3 0 51 32 30
2014 CR 26 30 16 11 10 4 3 60 22 15035
2014 CR-01 28 29 0 30 0 6 7 65 35 15
2014 CR-02 37 35 12 6 4 2 4 77 10 86
2014 CR-03 28 31 15 11 9 4 2 63 21 2165
2014 CR-04 26 31 16 11 10 4 3 61 22 8763
2014 CR-05 24 30 17 12 11 4 3 58 24 3879
2014 CR-06 41 20 17 3 9 6 3 67 14 30

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 37 14 8 5 2 1 72 14 11503
2018 CR-01 40 37 13 6 0 5 0 81 6 36
2018 CR-02 34 34 21 3 4 2 2 71 7 56
2018 CR-03 35 35 13 9 6 2 1 72 15 1109
2018 CR-04 32 37 14 8 5 2 1 72 14 6374
2018 CR-05 32 38 14 8 5 3 1 72 13 3675
2018 CR-06 40 26 4 15 14 0 0 67 29 22
2017 CR 36 35 12 8 5 3 1 74 13 12970
2017 CR-01 18 40 9 10 14 9 0 63 27 11
2017 CR-02 46 34 6 4 4 6 0 85 8 52
2017 CR-03 38 34 12 7 6 3 1 75 13 1516
2017 CR-04 36 35 12 8 5 3 1 74 13 7395
2017 CR-05 35 35 13 8 5 3 1 73 13 3878
2017 CR-06 49 30 10 7 4 0 0 79 12 29
2014 CR 35 37 12 7 4 4 1 76 12 15037
2014 CR-01 41 22 6 6 18 0 7 68 26 15
2014 CR-02 44 36 7 5 0 8 0 87 5 85
2014 CR-03 38 36 10 6 4 4 1 78 11 2164
2014 CR-04 35 36 12 7 4 4 1 75 12 8768
2014 CR-05 33 39 11 8 4 3 1 76 13 3876
2014 CR-06 41 39 10 7 3 0 0 80 10 30
2011 CR 35 35 12 8 5 4 1 74 14 18853
2011 CR-01 29 33 17 3 7 6 5 70 11 62
2011 CR-02 37 32 11 10 4 3 2 73 15 92
2011 CR-03 36 34 11 7 6 4 1 74 15 2591
2011 CR-04 35 34 12 8 5 5 1 74 14 11012
2011 CR-05 35 35 12 8 5 4 1 74 14 4979
2011 CR-06 30 41 8 6 14 2 0 72 20 54
2008 CR 32 35 12 9 7 5 1 71 16 17786
2008 CR-01 44 27 8 10 5 0 5 75 16 22
2008 CR-02 48 32 5 5 3 5 1 86 9 75
2008 CR-03 33 34 11 9 7 4 2 71 17 2895
2008 CR-04 33 34 12 9 7 5 1 71 16 10626
2008 CR-05 31 37 11 9 6 4 1 72 16 3918
2008 CR-06 40 28 13 10 2 6 2 73 13 58

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 36 18 6 5 2 0 70 11 11453
2018 CR-01 56 28 13 0 0 3 0 87 0 36
2018 CR-02 37 29 24 5 6 0 0 66 11 56
2018 CR-03 36 34 17 7 6 1 0 70 12 1103
2018 CR-04 33 35 19 7 5 2 0 69 12 6341
2018 CR-05 32 38 18 6 4 2 0 71 10 3665
2018 CR-06 32 42 10 6 10 0 0 74 16 22

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 26 20 12 11 8 2 52 25 11483
2018 CR-01 31 34 17 8 0 10 0 73 9 36
2018 CR-02 21 34 16 6 6 10 7 66 15 56
2018 CR-03 24 26 20 10 12 7 1 54 24 1107
2018 CR-04 22 26 20 12 12 8 1 52 26 6364
2018 CR-05 22 25 20 12 11 8 2 53 25 3669
2018 CR-06 32 31 18 9 10 0 0 63 19 22
2017 CR 21 25 17 12 12 10 3 53 28 12963
2017 CR-01 9 9 0 28 18 35 0 28 72 11
2017 CR-02 42 22 4 6 4 16 6 82 13 51
2017 CR-03 22 26 18 11 11 9 2 55 24 1521
2017 CR-04 21 25 17 12 12 10 3 53 28 7385
2017 CR-05 21 25 17 13 12 9 3 52 29 3877
2017 CR-06 28 13 15 17 23 3 0 43 42 29
2014 CR 18 24 18 15 14 9 2 47 33 15028
2014 CR-01 29 5 18 17 11 12 7 43 35 15
2014 CR-02 27 22 17 12 6 15 2 59 21 84
2014 CR-03 22 25 16 13 12 10 2 53 29 2161
2014 CR-04 17 24 18 15 15 9 2 47 33 8761
2014 CR-05 17 25 19 15 15 8 2 46 33 3878
2014 CR-06 9 40 22 10 12 7 0 52 24 30
2011 CR 17 24 18 14 14 11 3 47 32 18881
2011 CR-01 30 18 17 7 6 17 5 61 17 62
2011 CR-02 22 26 14 10 11 18 0 58 25 93
2011 CR-03 19 25 17 13 15 9 3 50 31 2597
2011 CR-04 17 24 18 14 14 11 3 46 32 11030
2011 CR-05 16 24 18 15 15 10 3 45 34 4984
2011 CR-06 11 28 23 5 24 5 4 43 32 53

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 15 85 11518
2018 CR-02 22 78 56
2018 CR-03 17 83 1110
2018 CR-04 16 84 6377
2018 CR-05 13 87 3690

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 60 1710
2018 CR-03 65 185
2018 CR-04 60 1000
2018 CR-05 58 472

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 57 1710
2018 CR-03 55 185
2018 CR-04 58 1000
2018 CR-05 55 472

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 2 1709
2018 CR-02 0 13
2018 CR-04 2 999
2018 CR-05 2 472

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 1 1709
2018 CR-02 0 13
2018 CR-04 1 999
2018 CR-05 1 472

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 5 1709
2018 CR-03 4 185
2018 CR-04 7 999
2018 CR-05 3 472

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 6 1709
2018 CR-03 3 185
2018 CR-04 5 999
2018 CR-05 8 472

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CR 4 1709
2018 CR-02 0 13
2018 CR-03 3 185
2018 CR-04 4 999
2018 CR-05 4 472

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 37 1710
2018 CR-03 39 185
2018 CR-04 36 999
2018 CR-05 39 473

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 39 1711
2018 CR-03 43 185
2018 CR-04 39 1000
2018 CR-05 37 473

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 48 1711
2018 CR-02 56 13
2018 CR-03 54 185
2018 CR-04 48 1000
2018 CR-05 45 473

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 43 1710
2018 CR-02 51 13
2018 CR-03 49 185
2018 CR-04 42 999
2018 CR-05 40 473

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 31 1711
2018 CR-03 29 185
2018 CR-04 32 1000
2018 CR-05 30 473

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 52 1711
2018 CR-03 60 185
2018 CR-04 50 1000
2018 CR-05 53 473

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 33 1710
2018 CR-03 34 185
2018 CR-04 32 999
2018 CR-05 32 473

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CR 1 1710
2018 CR-02 0 13
2018 CR-03 0 185
2018 CR-04 1 999

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 CR 8 1710
2018 CR-02 0 13
2018 CR-03 10 185
2018 CR-04 7 999
2018 CR-05 7 473

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CR 9 1710
2018 CR-02 0 13
2018 CR-03 9 185
2018 CR-04 9 999
2018 CR-05 8 473

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 47 1711
2018 CR-02 39 13
2018 CR-03 47 185
2018 CR-04 50 1000
2018 CR-05 41 473

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CR 25 1710
2018 CR-03 28 185
2018 CR-04 24 999
2018 CR-05 24 473

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 17 1710
2018 CR-02 0 13
2018 CR-03 17 185
2018 CR-04 18 999
2018 CR-05 15 473

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 51 1707
2018 CR-03 52 185
2018 CR-04 51 996
2018 CR-05 51 473

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 23 1707
2018 CR-03 28 185
2018 CR-04 22 996
2018 CR-05 22 473

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 6 1708
2018 CR-02 0 13
2018 CR-03 4 185
2018 CR-04 6 997
2018 CR-05 6 473

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 24 1708
2018 CR-03 27 185
2018 CR-04 25 997
2018 CR-05 22 473

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 9 1708
2018 CR-03 10 185
2018 CR-04 9 997
2018 CR-05 8 473

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 8 1708
2018 CR-03 10 185
2018 CR-04 8 997
2018 CR-05 5 473

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 12 1707
2018 CR-03 6 185
2018 CR-04 13 996
2018 CR-05 12 473

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 10 1707
2018 CR-03 12 185
2018 CR-04 10 996
2018 CR-05 10 473

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 26 1708
2018 CR-02 36 13
2018 CR-03 26 185
2018 CR-04 26 997
2018 CR-05 25 473

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 12 1582
2018 CR-03 14 165
2018 CR-04 12 921
2018 CR-05 12 447

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 17 1582
2018 CR-02 42 12
2018 CR-03 16 165
2018 CR-04 18 921
2018 CR-05 16 447

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CR 10 1582
2018 CR-03 13 165
2018 CR-04 10 921
2018 CR-05 11 447

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CR 8 1582
2018 CR-03 6 165
2018 CR-04 7 921
2018 CR-05 9 447

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 12 1582
2018 CR-02 0 12
2018 CR-03 11 165
2018 CR-04 12 921
2018 CR-05 11 447

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 11 1582
2018 CR-03 8 165
2018 CR-04 11 921
2018 CR-05 10 447

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 10 1582
2018 CR-03 4 165
2018 CR-04 9 921
2018 CR-05 12 447

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 14 1582
2018 CR-03 15 165
2018 CR-04 14 921
2018 CR-05 12 447

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 13 1582
2018 CR-02 0 12
2018 CR-03 17 165
2018 CR-04 13 921
2018 CR-05 11 447

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 27 1582
2018 CR-02 0 12
2018 CR-03 32 165
2018 CR-04 27 921
2018 CR-05 25 447

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 8 1582
2018 CR-03 9 165
2018 CR-04 8 921
2018 CR-05 6 447

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 45 1582
2018 CR-02 46 12
2018 CR-03 46 165
2018 CR-04 45 921
2018 CR-05 43 447

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 1 1582
2018 CR-02 0 12
2018 CR-04 1 921

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 53 1582
2018 CR-03 54 165
2018 CR-04 55 921
2018 CR-05 51 447

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 4 1582
2018 CR-02 0 12
2018 CR-03 5 165
2018 CR-04 4 921
2018 CR-05 3 447

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 12 1582
2018 CR-03 16 165
2018 CR-04 11 921
2018 CR-05 12 447

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 19 22 6 7 19 6 53 18 11519
2018 CR-01 38 24 16 0 5 12 5 74 6 36
2018 CR-02 21 26 11 8 7 21 6 64 21 56
2018 CR-03 25 20 20 6 8 17 5 58 17 1112
2018 CR-04 20 18 22 7 7 19 6 51 19 6383
2018 CR-05 21 18 22 6 6 21 7 54 16 3682
2018 CR-06 15 40 19 4 17 4 0 58 22 21
2017 CR 20 18 20 6 7 21 8 53 19 12998
2017 CR-01 18 18 27 0 0 27 10 58 0 11
2017 CR-02 24 27 12 4 2 21 10 74 9 52
2017 CR-03 23 21 19 6 7 18 7 58 17 1523
2017 CR-04 19 18 20 7 7 21 8 52 20 7407
2017 CR-05 19 18 20 6 7 23 8 53 19 3885
2017 CR-06 26 31 6 11 11 12 3 67 25 30
2014 CR 18 20 20 7 8 21 7 52 20 15044
2014 CR-01 29 27 6 11 0 13 13 77 15 15
2014 CR-02 22 24 16 2 1 20 14 70 5 86
2014 CR-03 23 20 18 6 7 19 7 58 18 2169
2014 CR-04 17 20 20 7 8 21 7 51 21 8769
2014 CR-05 17 19 21 7 7 22 7 51 20 3876
2014 CR-06 36 31 17 0 6 10 0 75 7 30

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 30 17 6 5 7 1 70 12 11505
2018 CR-01 60 20 8 0 5 6 0 85 6 36
2018 CR-02 37 29 16 5 4 4 4 72 10 56
2018 CR-03 38 28 16 6 6 6 1 70 13 1111
2018 CR-04 33 30 18 6 6 7 1 69 12 6373
2018 CR-05 34 30 17 5 5 9 1 71 11 3680
2018 CR-06 34 28 11 4 18 5 0 65 23 20
2017 CR 33 30 17 6 5 9 1 69 12 12968
2017 CR-01 28 36 18 8 0 10 0 71 9 11
2017 CR-02 50 24 8 2 2 14 0 87 5 52
2017 CR-03 36 30 15 6 5 8 1 72 11 1516
2017 CR-04 32 29 17 6 5 8 1 69 12 7390
2017 CR-05 32 31 17 5 5 9 1 70 11 3881
2017 CR-06 32 30 14 4 11 9 0 68 16 30
2014 CR 29 30 18 6 5 10 1 66 13 15035
2014 CR-01 36 27 6 18 0 6 7 73 20 15
2014 CR-02 36 30 10 5 1 14 3 81 7 86
2014 CR-03 34 29 16 5 5 9 1 71 12 2165
2014 CR-04 28 30 18 7 5 10 1 66 14 8765
2014 CR-05 27 30 19 6 5 11 1 65 13 3875
2014 CR-06 37 40 16 0 3 3 0 80 3 30
2011 CR 34 34 15 6 4 6 0 73 12 18869
2011 CR-01 52 19 11 6 4 8 0 77 11 61
2011 CR-02 34 33 11 4 3 10 4 79 9 93
2011 CR-03 37 32 14 6 5 6 0 74 11 2597
2011 CR-04 34 34 15 6 4 6 0 72 12 11027
2011 CR-05 34 34 15 7 4 5 0 72 12 4974
2011 CR-06 36 38 9 10 5 2 0 76 15 54

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 7 93 11507
2018 CR-03 9 91 1106
2018 CR-04 7 93 6370
2018 CR-05 5 95 3688
2018 CR-06 0 100 22

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 39 757
2018 CR-03 38 92
2018 CR-04 39 454
2018 CR-05 41 190

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 75 758
2018 CR-03 72 92
2018 CR-04 76 455
2018 CR-05 72 190

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CR 3 757
2018 CR-04 2 454
2018 CR-05 4 190

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 1 757
2018 CR-03 0 92

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CR 7 757
2018 CR-04 9 454
2018 CR-05 6 190

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CR 6 757
2018 CR-03 6 92
2018 CR-04 6 454
2018 CR-05 7 190

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CR 10 757
2018 CR-03 15 92
2018 CR-04 9 454
2018 CR-05 9 190

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 CR 21 754
2018 CR-03 23 92
2018 CR-04 23 453
2018 CR-05 16 189

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 CR 14 755
2018 CR-03 17 92
2018 CR-04 14 454
2018 CR-05 14 189

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 CR 13 754
2018 CR-03 15 92
2018 CR-04 12 453
2018 CR-05 12 189

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 CR 7 754
2018 CR-03 14 92
2018 CR-04 6 453
2018 CR-05 5 189

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 CR 28 754
2018 CR-03 31 92
2018 CR-04 27 453
2018 CR-05 27 189

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 CR 19 755
2018 CR-03 20 92
2018 CR-04 19 454
2018 CR-05 19 189

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 CR 3 754
2018 CR-04 2 453
2018 CR-05 5 189

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 CR 1 754

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 CR 6 754
2018 CR-04 7 453
2018 CR-05 6 189

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 CR 13 754
2018 CR-03 10 92
2018 CR-04 13 453
2018 CR-05 16 189

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 CR 23 754
2018 CR-03 19 92
2018 CR-04 24 453
2018 CR-05 23 189

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 26 754
2018 CR-03 25 92
2018 CR-04 28 453
2018 CR-05 23 189

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 31 758
2018 CR-03 29 92
2018 CR-04 32 455
2018 CR-05 30 190

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 CR 12 758
2018 CR-03 10 92
2018 CR-04 13 455
2018 CR-05 10 190

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CR 4 759
2018 CR-04 4 456
2018 CR-05 4 190

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CR 24 759
2018 CR-03 25 92
2018 CR-04 25 456
2018 CR-05 20 190

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CR 5 758
2018 CR-03 11 92
2018 CR-04 5 455
2018 CR-05 3 190

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 7 758
2018 CR-03 8 92
2018 CR-04 7 455
2018 CR-05 6 190

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CR 7 758
2018 CR-03 7 92
2018 CR-04 6 455
2018 CR-05 8 190

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 11 758
2018 CR-03 8 92
2018 CR-04 12 455
2018 CR-05 10 190

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 43 758
2018 CR-03 43 92
2018 CR-04 41 455
2018 CR-05 47 190

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CR 7 702
2018 CR-03 7 83
2018 CR-04 6 420
2018 CR-05 8 179

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 13 702
2018 CR-03 14 83
2018 CR-04 10 420
2018 CR-05 17 179

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CR 5 702
2018 CR-03 9 83
2018 CR-04 5 420
2018 CR-05 4 179

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CR 2 702
2018 CR-04 2 420
2018 CR-05 3 179

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CR 5 702
2018 CR-04 6 420
2018 CR-05 6 179

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 6 702
2018 CR-04 7 420
2018 CR-05 5 179

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CR 8 702
2018 CR-03 9 83
2018 CR-04 8 420
2018 CR-05 6 179

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 CR 14 702
2018 CR-03 19 83
2018 CR-04 15 420
2018 CR-05 8 179

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CR 15 702
2018 CR-03 16 83
2018 CR-04 14 420
2018 CR-05 16 179

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 28 702
2018 CR-03 26 83
2018 CR-04 27 420
2018 CR-05 33 179

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 CR 9 703
2018 CR-03 11 83
2018 CR-04 8 421
2018 CR-05 10 179

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 47 702
2018 CR-03 41 83
2018 CR-04 47 420
2018 CR-05 51 179

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CR 1 702
2018 CR-04 2 420

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 59 703
2018 CR-03 55 83
2018 CR-04 59 421
2018 CR-05 63 179

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 5 702
2018 CR-03 6 83
2018 CR-04 5 420
2018 CR-05 4 179

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 14 701
2018 CR-03 16 82
2018 CR-04 13 420
2018 CR-05 15 179

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 19 24 3 3 22 6 57 9 11494
2018 CR-01 46 18 15 0 3 14 5 79 3 36
2018 CR-02 17 26 17 3 6 25 7 63 13 54
2018 CR-03 28 21 22 4 4 17 5 62 10 1107
2018 CR-04 22 18 25 3 4 22 6 55 10 6367
2018 CR-05 22 19 24 3 3 24 6 58 8 3678
2018 CR-06 33 26 22 0 5 15 0 69 6 22
2017 CR 21 19 22 3 3 25 8 59 9 12986
2017 CR-01 18 38 18 0 0 16 10 76 0 11
2017 CR-02 36 24 14 0 0 18 8 81 0 51
2017 CR-03 26 21 20 3 4 20 7 64 9 1521
2017 CR-04 21 19 22 3 3 25 8 58 9 7404
2017 CR-05 20 17 22 2 3 27 8 58 8 3879
2017 CR-06 22 30 6 4 11 24 3 71 20 30
2014 CR 18 19 21 3 3 26 8 57 10 15037
2014 CR-01 24 11 18 11 5 18 13 50 24 15
2014 CR-02 21 30 15 2 0 27 4 75 3 86
2014 CR-03 23 21 19 3 4 22 8 63 10 2169
2014 CR-04 18 19 22 3 4 26 8 56 11 8764
2014 CR-05 16 19 22 3 3 28 8 56 9 3874
2014 CR-06 34 39 13 0 3 10 0 82 3 30

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 29 19 4 3 9 1 71 8 11481
2018 CR-01 55 19 12 0 3 11 0 83 3 35
2018 CR-02 34 31 22 2 4 6 2 70 6 55
2018 CR-03 39 28 17 3 4 7 1 72 9 1108
2018 CR-04 34 29 19 4 4 8 1 70 8 6359
2018 CR-05 35 30 18 3 3 10 1 73 7 3671
2018 CR-06 40 31 14 0 5 9 0 79 5 22
2017 CR 35 29 17 3 3 11 2 73 7 12979
2017 CR-01 28 48 24 0 0 0 0 76 0 11
2017 CR-02 49 24 13 0 0 14 0 85 0 52
2017 CR-03 39 29 15 3 3 9 2 77 7 1521
2017 CR-04 34 29 18 3 3 11 2 73 7 7398
2017 CR-05 34 29 17 3 3 11 2 73 7 3880
2017 CR-06 32 35 7 4 11 10 0 75 18 28
2014 CR 31 29 18 4 3 14 2 71 8 15030
2014 CR-01 29 28 6 16 0 6 13 72 20 15
2014 CR-02 39 33 8 2 0 16 2 88 3 86
2014 CR-03 35 29 15 4 3 12 2 75 8 2166
2014 CR-04 30 28 19 4 3 14 2 69 8 8758
2014 CR-05 29 30 19 3 2 15 2 70 7 3876
2014 CR-06 38 50 6 0 3 3 0 90 3 30
2011 CR 38 33 14 4 2 8 0 78 7 18852
2011 CR-01 53 21 11 5 0 10 0 82 6 61
2011 CR-02 40 28 14 3 1 11 2 79 5 93
2011 CR-03 40 31 13 4 3 8 0 78 8 2595
2011 CR-04 37 33 15 4 2 8 0 77 7 11014
2011 CR-05 39 33 14 4 2 7 0 78 7 4973
2011 CR-06 41 40 7 4 5 2 0 83 9 54
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 26 11 4 5 2 0 80 9 11423
2018 CR-01 70 14 8 6 0 3 0 86 6 35
2018 CR-02 58 19 14 5 2 2 0 79 7 54
2018 CR-03 49 29 10 4 6 1 1 79 11 1107
2018 CR-04 52 26 11 4 5 2 0 80 10 6317
2018 CR-05 53 26 11 4 4 2 0 80 8 3661
2018 CR-06 54 26 10 0 10 0 0 80 10 22
2017 CR 54 25 11 4 4 2 0 80 9 13001
2017 CR-01 39 44 0 9 8 0 0 83 17 11
2017 CR-02 58 25 12 4 2 0 0 83 6 52
2017 CR-03 51 26 12 4 5 2 0 79 9 1525
2017 CR-04 54 24 11 4 4 2 0 80 8 7407
2017 CR-05 55 25 10 4 5 1 0 81 8 3885
2017 CR-06 51 19 16 6 8 0 0 70 14 30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 37 16 7 4 3 0 72 11 11490
2018 CR-01 49 36 6 3 0 6 0 90 4 36
2018 CR-02 39 32 18 7 2 2 0 73 9 55
2018 CR-03 32 36 16 8 5 4 0 71 13 1107
2018 CR-04 32 38 16 7 4 3 0 72 12 6367
2018 CR-05 35 38 15 7 4 3 0 75 10 3675
2018 CR-06 51 24 10 4 10 0 0 76 14 22
2017 CR 28 37 16 8 5 5 0 69 14 12974
2017 CR-01 19 44 9 19 8 0 0 64 27 11
2017 CR-02 31 34 26 2 0 8 0 70 2 52
2017 CR-03 28 34 18 8 6 5 1 66 15 1521
2017 CR-04 28 37 16 8 5 5 0 69 14 7392
2017 CR-05 28 39 15 8 5 5 0 71 14 3878
2017 CR-06 38 25 17 14 3 3 0 65 17 30

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 35 16 11 8 2 0 65 19 11508
2018 CR-01 60 23 3 5 3 6 0 89 8 36
2018 CR-02 34 33 21 9 4 0 0 66 13 54
2018 CR-03 30 31 18 10 9 3 0 62 19 1109
2018 CR-04 27 35 16 12 8 2 0 64 20 6372
2018 CR-05 29 35 16 11 7 2 0 66 18 3684
2018 CR-06 24 38 12 10 16 0 0 62 26 22
2017 CR 23 37 17 12 8 3 0 62 20 12994
2017 CR-01 19 36 9 19 17 0 0 55 36 11
2017 CR-02 30 50 14 4 2 0 0 80 6 52
2017 CR-03 24 36 17 10 9 3 0 62 20 1525
2017 CR-04 23 37 17 12 8 3 0 62 21 7404
2017 CR-05 22 38 17 12 8 2 0 62 20 3882
2017 CR-06 16 44 19 4 14 3 0 62 19 30

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 22 21 14 17 1 2 47 31 11515
2018 CR-01 40 27 19 5 8 0 0 68 13 36
2018 CR-02 22 19 18 17 19 0 4 43 38 55
2018 CR-03 24 21 21 14 16 1 2 47 31 1112
2018 CR-04 24 22 21 14 17 1 2 47 32 6375
2018 CR-05 23 24 21 13 17 0 1 48 31 3684
2018 CR-06 35 19 18 25 4 0 0 54 29 22
2017 CR 22 22 19 15 19 1 2 45 35 12970
2017 CR-01 10 18 19 18 28 6 0 30 49 11
2017 CR-02 35 15 17 11 17 2 2 52 30 52
2017 CR-03 24 23 19 14 16 1 3 49 32 1518
2017 CR-04 22 22 19 14 19 1 2 45 35 7393
2017 CR-05 20 23 19 15 20 1 2 44 36 3876
2017 CR-06 39 10 24 11 13 0 3 50 25 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 29 24 11 7 0 1 58 18 11507
2018 CR-01 50 36 8 3 2 0 0 86 5 36
2018 CR-02 41 27 22 6 2 0 2 69 8 56
2018 CR-03 38 30 18 7 4 0 2 70 11 1110
2018 CR-04 28 29 24 11 7 0 1 58 18 6366
2018 CR-05 23 28 25 14 8 0 1 52 22 3685
2018 CR-06 17 29 21 21 12 0 0 46 34 22
2017 CR 28 28 23 11 7 0 2 58 19 12982
2017 CR-01 19 44 28 9 0 0 0 63 9 11
2017 CR-02 59 20 19 2 0 0 0 79 2 52
2017 CR-03 40 27 18 8 4 1 3 69 12 1521
2017 CR-04 29 29 23 11 7 0 2 58 18 7398
2017 CR-05 24 28 25 13 9 0 1 52 23 3882
2017 CR-06 24 32 23 10 9 0 3 58 19 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 29 18 7 4 1 3 70 11 11451
2018 CR-01 57 28 9 5 0 0 0 86 5 36
2018 CR-02 43 27 14 5 2 2 7 77 7 56
2018 CR-03 48 26 14 4 3 1 5 78 7 1103
2018 CR-04 39 29 18 7 4 1 3 71 11 6343
2018 CR-05 33 31 20 8 5 1 2 66 14 3659
2018 CR-06 45 22 23 6 0 0 4 70 6 22
2017 CR 39 28 17 7 4 1 4 70 12 12926
2017 CR-01 35 19 27 0 0 0 19 67 0 11
2017 CR-02 57 21 14 2 0 0 6 83 2 52
2017 CR-03 49 22 13 6 3 2 6 77 9 1515
2017 CR-04 39 29 17 7 4 1 4 71 11 7366
2017 CR-05 34 29 20 8 5 1 3 66 14 3867
2017 CR-06 31 38 17 7 3 0 3 71 11 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 24 19 12 11 1 2 57 24 11478
2018 CR-01 57 14 25 3 0 0 0 72 3 36
2018 CR-02 43 17 15 4 15 0 6 64 20 56
2018 CR-03 39 23 17 9 8 1 3 65 17 1109
2018 CR-04 31 24 18 11 11 1 2 58 23 6350
2018 CR-05 28 24 19 14 12 1 1 53 27 3675
2018 CR-06 8 30 12 16 33 0 0 39 49 22
2017 CR 30 23 19 12 11 1 3 56 24 12969
2017 CR-01 36 26 19 19 0 0 0 62 19 11
2017 CR-02 58 16 15 2 2 2 5 80 4 52
2017 CR-03 38 24 16 9 7 2 4 66 17 1521
2017 CR-04 30 24 18 12 11 1 3 56 24 7394
2017 CR-05 26 23 21 13 13 1 3 51 27 3871
2017 CR-06 10 14 30 25 18 0 3 25 44 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 63 16 7 2 1 1 10 88 4 11465
2018 CR-01 85 9 3 3 0 0 0 94 3 36
2018 CR-02 63 19 5 0 2 0 11 93 2 56
2018 CR-03 69 13 6 1 1 1 10 91 2 1114
2018 CR-04 64 15 6 2 1 1 11 89 3 6344
2018 CR-05 60 18 9 3 2 1 8 85 5 3661
2018 CR-06 64 22 14 0 0 0 0 86 0 22
2017 CR 57 16 7 2 1 1 16 87 4 12920
2017 CR-01 53 37 0 0 0 0 10 100 0 11
2017 CR-02 70 12 6 0 0 0 13 93 0 52
2017 CR-03 61 12 6 1 1 1 17 90 3 1514
2017 CR-04 58 14 6 2 1 1 17 89 4 7356
2017 CR-05 53 20 8 3 2 1 13 85 6 3867
2017 CR-06 51 25 11 0 0 0 13 87 0 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 25 17 7 6 1 2 69 13 11494
2018 CR-01 57 23 15 3 2 0 0 80 5 35
2018 CR-02 47 31 20 0 2 0 0 78 2 56
2018 CR-03 47 22 16 7 5 1 3 71 13 1112
2018 CR-04 43 26 16 7 6 1 2 70 13 6362
2018 CR-05 41 25 18 7 6 0 2 68 14 3676
2018 CR-06 27 30 19 20 4 0 0 57 24 22
2017 CR 40 28 17 7 5 0 2 70 13 12941
2017 CR-01 11 48 0 21 19 0 0 60 40 10
2017 CR-02 63 21 12 4 0 0 0 84 4 52
2017 CR-03 47 26 14 6 4 1 3 75 11 1514
2017 CR-04 40 28 18 7 5 0 2 69 13 7375
2017 CR-05 38 29 18 8 5 0 1 68 13 3872
2017 CR-06 41 14 20 10 14 0 0 55 24 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 31 19 7 4 1 3 69 12 11463
2018 CR-01 64 20 12 3 0 2 0 85 3 36
2018 CR-02 44 26 21 0 3 0 6 74 3 54
2018 CR-03 40 26 17 7 4 2 3 70 12 1100
2018 CR-04 35 31 19 7 4 1 3 69 12 6358
2018 CR-05 35 32 19 7 4 1 2 69 11 3663
2018 CR-06 26 35 25 4 10 0 0 61 14 22
2017 CR 37 29 17 8 4 1 3 70 12 12916
2017 CR-01 28 32 10 9 10 0 11 67 22 10
2017 CR-02 57 23 14 0 0 4 2 85 0 52
2017 CR-03 41 28 16 6 3 1 4 73 10 1512
2017 CR-04 37 29 17 8 4 1 3 69 13 7359
2017 CR-05 36 30 18 8 4 1 3 69 13 3865
2017 CR-06 38 24 10 18 10 0 0 62 28 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 31 20 8 4 1 2 66 13 11464
2018 CR-01 50 37 6 3 2 2 0 89 5 36
2018 CR-02 36 25 18 8 5 2 6 66 14 56
2018 CR-03 40 30 15 7 4 1 2 73 12 1102
2018 CR-04 33 31 20 8 5 1 2 66 14 6356
2018 CR-05 31 32 21 9 4 1 2 64 14 3664
2018 CR-06 41 25 17 12 5 0 0 66 17 22
2017 CR 34 30 19 9 5 1 3 67 14 12916
2017 CR-01 18 31 29 10 0 0 11 56 11 10
2017 CR-02 60 30 8 0 0 0 2 92 0 51
2017 CR-03 43 27 15 6 3 2 5 74 10 1506
2017 CR-04 34 30 19 9 5 1 3 66 14 7366
2017 CR-05 32 30 20 10 6 1 2 64 16 3865
2017 CR-06 30 48 7 8 7 0 0 78 15 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 29 18 8 5 1 2 69 13 11448
2018 CR-01 58 26 6 3 5 2 0 85 9 36
2018 CR-02 41 29 12 5 9 2 2 73 14 55
2018 CR-03 44 28 15 6 5 1 2 74 11 1103
2018 CR-04 37 29 18 8 5 1 2 68 14 6345
2018 CR-05 37 29 19 8 4 1 2 68 13 3659
2018 CR-06 44 18 4 25 9 0 0 62 34 22
2017 CR 39 28 16 8 5 1 3 69 14 12919
2017 CR-01 28 21 11 30 9 0 0 50 39 10
2017 CR-02 56 25 10 0 2 2 4 87 2 51
2017 CR-03 45 27 13 6 3 1 5 77 9 1510
2017 CR-04 38 28 17 9 5 1 3 68 14 7366
2017 CR-05 38 29 17 8 5 1 2 69 14 3864
2017 CR-06 31 34 13 8 14 0 0 66 22 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 30 19 8 5 1 2 68 13 11406
2018 CR-01 47 37 9 5 0 2 0 85 5 36
2018 CR-02 47 26 9 7 6 0 4 77 14 56
2018 CR-03 47 27 15 5 4 1 2 76 9 1097
2018 CR-04 36 30 19 8 4 1 2 68 13 6319
2018 CR-05 31 31 20 9 5 1 2 64 15 3649
2018 CR-06 39 23 23 16 0 0 0 61 16 22
2017 CR 37 31 17 8 4 1 3 70 13 12887
2017 CR-01 7 33 40 20 0 0 0 40 20 10
2017 CR-02 53 24 15 2 0 2 4 81 2 51
2017 CR-03 48 27 13 4 2 1 5 79 7 1503
2017 CR-04 36 31 17 8 4 1 3 70 13 7346
2017 CR-05 33 31 18 9 5 1 2 66 15 3860
2017 CR-06 28 42 18 12 0 0 0 70 12 28

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 21 11 4 3 1 3 81 8 11410
2018 CR-01 69 21 6 0 2 2 0 91 2 36
2018 CR-02 52 22 13 3 6 0 5 77 9 55
2018 CR-03 56 22 12 3 4 1 3 80 7 1095
2018 CR-04 57 21 11 4 3 1 3 81 8 6331
2018 CR-05 57 21 11 4 3 1 4 81 7 3643
2018 CR-06 67 17 11 0 0 0 5 89 0 22
2017 CR 56 22 12 4 3 0 3 80 8 12960
2017 CR-01 54 10 26 0 0 0 10 71 0 11
2017 CR-02 61 25 12 0 0 0 2 88 0 52
2017 CR-03 58 22 11 4 2 0 3 83 6 1518
2017 CR-04 56 22 12 4 3 0 3 80 8 7381
2017 CR-05 56 21 12 5 3 0 3 79 8 3878
2017 CR-06 69 24 3 4 0 0 0 93 4 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 67 15 7 2 3 1 5 87 5 11432
2018 CR-01 94 6 0 0 0 0 0 100 0 35
2018 CR-02 65 18 9 1 1 0 5 88 2 56
2018 CR-03 65 16 7 2 3 2 5 87 5 1105
2018 CR-04 67 15 7 2 3 1 5 87 5 6331
2018 CR-05 68 14 8 2 2 1 6 88 4 3655
2018 CR-06 71 13 6 0 10 0 0 84 10 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 67 13 7 4 4 2 4 84 8 11436
2018 CR-01 73 11 0 3 9 4 0 88 12 36
2018 CR-02 62 8 6 11 4 6 2 77 16 56
2018 CR-03 64 13 7 4 6 1 5 82 11 1106
2018 CR-04 67 13 7 4 5 2 4 84 9 6339
2018 CR-05 69 13 6 3 4 2 4 87 7 3649
2018 CR-06 76 0 6 4 14 0 0 76 18 22
2017 CR 68 13 6 4 4 1 4 86 8 12972
2017 CR-01 71 10 0 8 0 0 10 91 9 11
2017 CR-02 68 12 8 2 4 2 4 85 6 52
2017 CR-03 66 14 7 5 4 1 4 84 9 1518
2017 CR-04 68 13 6 4 4 1 4 86 8 7387
2017 CR-05 69 13 6 4 3 1 4 87 7 3884
2017 CR-06 69 10 11 3 7 0 0 79 10 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 53 25 12 5 4 0 2 79 9 11487
2018 CR-01 67 14 4 6 9 0 0 81 15 36
2018 CR-02 45 26 12 8 0 4 5 78 9 55
2018 CR-03 51 25 11 5 4 1 3 78 10 1107
2018 CR-04 52 25 12 5 4 0 2 79 9 6353
2018 CR-05 55 24 12 4 3 0 2 80 8 3682
2018 CR-06 40 32 19 0 9 0 0 72 9 22
2017 CR 52 26 10 5 3 0 3 81 8 12963
2017 CR-01 35 37 9 9 0 0 10 80 10 11
2017 CR-02 59 21 16 2 2 0 0 80 4 52
2017 CR-03 52 26 10 6 3 1 2 80 10 1516
2017 CR-04 53 26 10 5 3 0 3 82 8 7387
2017 CR-05 52 26 11 5 3 0 3 81 8 3877
2017 CR-06 48 31 10 12 0 0 0 79 12 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 59 19 9 5 5 1 2 80 11 11445
2018 CR-01 69 17 8 3 3 0 0 86 7 36
2018 CR-02 61 21 1 9 0 2 5 88 10 54
2018 CR-03 59 17 8 7 6 1 2 78 13 1102
2018 CR-04 58 19 10 5 6 1 2 79 11 6334
2018 CR-05 62 18 8 6 4 0 2 82 10 3667
2018 CR-06 51 16 15 4 14 0 0 67 18 22
2017 CR 62 17 8 5 4 1 3 82 10 12947
2017 CR-01 54 28 0 8 0 0 10 91 9 11
2017 CR-02 81 4 6 2 4 2 2 87 6 51
2017 CR-03 63 16 7 6 4 1 3 82 10 1514
2017 CR-04 61 18 8 5 4 1 3 82 10 7376
2017 CR-05 62 17 8 5 4 0 3 82 10 3875
2017 CR-06 45 14 13 21 7 0 0 59 28 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 5 2 1 0 0 33 95 2 11384
2018 CR-01 69 2 2 3 3 0 20 89 8 36
2018 CR-02 58 7 3 2 0 2 28 93 2 54
2018 CR-03 61 5 3 0 1 1 30 94 2 1094
2018 CR-04 57 5 2 1 0 0 34 95 2 6300
2018 CR-05 59 5 2 1 0 1 32 95 2 3647
2018 CR-06 34 22 30 4 0 0 10 62 4 22
2017 CR 58 6 2 1 1 0 32 94 2 12952
2017 CR-01 54 10 0 0 0 0 36 100 0 11
2017 CR-02 71 8 4 2 0 2 14 93 2 51
2017 CR-03 59 6 2 1 0 1 30 94 3 1513
2017 CR-04 58 6 2 1 1 0 32 94 2 7379
2017 CR-05 58 6 3 1 1 0 32 94 2 3878
2017 CR-06 55 30 6 9 0 0 0 85 9 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 67 17 6 2 1 1 8 91 3 11413
2018 CR-01 76 12 0 4 3 2 3 93 7 34
2018 CR-02 73 10 0 2 1 2 12 96 4 55
2018 CR-03 69 13 5 1 1 1 11 92 3 1096
2018 CR-04 67 17 6 2 1 1 8 91 3 6318
2018 CR-05 65 18 7 2 1 1 7 89 4 3658
2018 CR-06 51 29 4 6 0 5 5 89 7 22
2017 CR 66 15 5 2 1 1 9 91 3 12879
2017 CR-01 52 29 10 0 0 0 9 89 0 11
2017 CR-02 79 7 4 2 0 0 8 94 2 52
2017 CR-03 68 12 4 2 1 1 13 93 3 1508
2017 CR-04 67 15 5 2 1 1 9 91 3 7331
2017 CR-05 64 17 6 2 1 1 8 89 4 3858
2017 CR-06 77 11 4 4 3 0 0 88 7 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 15 10 6 9 1 4 74 15 11471
2018 CR-01 46 12 14 5 23 0 0 58 28 36
2018 CR-02 61 9 10 6 5 2 7 78 12 55
2018 CR-03 49 15 10 8 13 1 4 67 22 1103
2018 CR-04 55 15 10 6 9 1 4 74 16 6347
2018 CR-05 58 16 10 6 7 1 4 77 13 3677
2018 CR-06 66 19 6 0 4 5 0 90 4 22
2017 CR 54 17 10 7 7 1 5 75 15 12980
2017 CR-01 34 9 28 18 10 0 0 43 29 11
2017 CR-02 40 14 28 11 5 0 2 55 17 52
2017 CR-03 46 17 13 8 10 1 4 67 19 1520
2017 CR-04 52 17 10 7 8 1 5 74 15 7396
2017 CR-05 60 15 9 5 5 1 5 79 11 3882
2017 CR-06 71 15 3 4 8 0 0 86 11 28

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 50 26 13 4 3 0 3 79 8 11447
2018 CR-01 66 19 6 6 2 0 0 86 8 36
2018 CR-02 49 23 16 0 2 4 6 80 2 55
2018 CR-03 51 24 13 5 3 1 4 78 9 1102
2018 CR-04 49 27 14 4 3 1 3 78 8 6332
2018 CR-05 51 26 13 4 3 0 3 79 7 3670
2018 CR-06 32 35 13 6 8 0 6 71 15 22
2017 CR 50 27 12 4 2 0 3 81 7 12952
2017 CR-01 38 43 0 0 18 0 0 82 18 11
2017 CR-02 66 19 9 4 0 0 2 87 4 51
2017 CR-03 52 25 12 4 2 0 4 81 7 1516
2017 CR-04 50 28 12 4 3 1 3 81 7 7378
2017 CR-05 51 29 11 4 2 0 3 82 6 3877
2017 CR-06 47 30 17 3 3 0 0 76 6 29

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 34 30 10 4 0 0 56 13 11534
2018 CR-01 40 37 17 0 5 0 0 78 5 36
2018 CR-02 20 45 28 5 0 0 2 66 5 56
2018 CR-03 27 34 24 9 4 0 1 62 13 1109
2018 CR-04 21 34 31 9 4 0 1 56 13 6387
2018 CR-05 19 35 31 11 4 0 0 54 14 3693
2018 CR-06 18 10 42 25 5 0 0 28 30 22
2017 CR 19 34 32 9 4 0 1 53 14 13003
2017 CR-01 19 25 38 9 8 0 0 45 17 11
2017 CR-02 35 25 33 2 2 0 4 62 4 52
2017 CR-03 23 37 28 6 3 1 2 62 10 1526
2017 CR-04 19 34 32 9 4 0 1 53 14 7411
2017 CR-05 17 32 34 10 5 0 1 50 15 3884
2017 CR-06 20 20 42 10 8 0 0 40 18 30

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 15 35 25 15 0 1 40 24 11382
2018 CR-01 3 13 26 38 20 0 0 58 16 36
2018 CR-02 4 10 48 24 13 0 2 37 14 53
2018 CR-03 7 14 31 27 19 0 1 47 21 1094
2018 CR-04 8 15 35 25 15 0 1 41 24 6307
2018 CR-05 9 16 37 24 14 0 0 38 25 3644
2018 CR-06 30 13 36 21 0 0 0 21 43 22
2017 CR 7 15 36 25 15 0 1 40 23 12932
2017 CR-01 17 0 38 30 15 0 0 45 17 11
2017 CR-02 2 4 31 31 33 0 0 64 6 52
2017 CR-03 6 12 32 28 20 1 2 49 19 1507
2017 CR-04 7 16 37 25 14 0 1 40 23 7374
2017 CR-05 9 16 37 25 13 0 1 38 24 3868
2017 CR-06 14 11 42 27 3 0 3 31 26 30
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 24 18 10 11 2 1 36 64 11532
2018 CR-01 52 23 14 5 6 0 0 52 48 35
2018 CR-02 35 34 12 7 11 0 0 35 65 54
2018 CR-03 33 21 19 11 11 3 2 34 66 1109
2018 CR-04 35 24 18 10 11 2 1 36 64 6386
2018 CR-05 34 25 17 10 11 2 1 35 65 3693
2018 CR-06 35 28 24 9 4 0 0 35 65 22
2017 CR 34 21 17 11 13 3 1 35 65 13012
2017 CR-01 19 19 19 9 19 8 6 22 78 11
2017 CR-02 47 15 14 12 9 0 2 48 52 52
2017 CR-03 36 23 16 11 10 3 2 37 63 1526
2017 CR-04 34 21 17 11 13 3 1 36 64 7412
2017 CR-05 32 22 18 11 14 3 1 33 67 3890
2017 CR-06 49 18 19 0 11 3 0 51 49 30

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 27 7220
2018 CR-01 40 17
2018 CR-02 18 35
2018 CR-03 25 699
2018 CR-04 28 3995
2018 CR-05 25 2320
2018 CR-06 6 14
2017 CR 28 7984
2017 CR-02 42 26
2017 CR-03 23 888
2017 CR-04 29 4514
2017 CR-05 27 2485
2017 CR-06 13 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 28 7221
2018 CR-01 18 17
2018 CR-02 16 35
2018 CR-03 25 699
2018 CR-04 29 3996
2018 CR-05 30 2320
2018 CR-06 25 14
2017 CR 27 7984
2017 CR-02 26 26
2017 CR-03 23 888
2017 CR-04 27 4514
2017 CR-05 29 2485
2017 CR-06 33 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 26 7219
2018 CR-01 24 17
2018 CR-02 25 35
2018 CR-03 25 699
2018 CR-04 26 3994
2018 CR-05 26 2320
2018 CR-06 15 14
2017 CR 22 7984
2017 CR-02 49 26
2017 CR-03 24 888
2017 CR-04 22 4514
2017 CR-05 22 2485
2017 CR-06 7 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 31 7222
2018 CR-01 11 17
2018 CR-02 12 35
2018 CR-03 33 699
2018 CR-04 29 3997
2018 CR-05 34 2320
2018 CR-06 21 14
2017 CR 34 7984
2017 CR-02 40 26
2017 CR-03 32 888
2017 CR-04 32 4514
2017 CR-05 38 2485
2017 CR-06 35 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 6 7219
2018 CR-01 0 17
2018 CR-02 3 35
2018 CR-03 6 699
2018 CR-04 6 3994
2018 CR-05 7 2320
2018 CR-06 0 14
2017 CR 6 7984
2017 CR-02 4 26
2017 CR-03 5 888
2017 CR-04 6 4514
2017 CR-05 7 2485
2017 CR-06 14 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 20 7221
2018 CR-01 6 17
2018 CR-02 20 35
2018 CR-03 15 699
2018 CR-04 20 3996
2018 CR-05 22 2320
2018 CR-06 19 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 41 7220
2018 CR-01 52 17
2018 CR-02 55 35
2018 CR-03 39 699
2018 CR-04 42 3995
2018 CR-05 39 2320
2018 CR-06 57 14
2017 CR 45 7984
2017 CR-02 30 26
2017 CR-03 47 888
2017 CR-04 45 4514
2017 CR-05 45 2485
2017 CR-06 44 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 7 49 17 10 4 14 6710
2018 CR-01 6 65 11 6 6 6 17
2018 CR-02 0 63 9 0 14 13 32
2018 CR-03 8 54 14 8 3 13 642
2018 CR-04 7 48 17 10 5 14 3717
2018 CR-05 6 50 17 9 4 14 2167
2018 CR-06 9 54 13 7 0 17 13
2017 CR 7 51 16 9 4 12 7732
2017 CR-02 0 64 28 4 0 4 25
2017 CR-03 9 53 15 8 4 10 857
2017 CR-04 7 51 16 10 3 13 4369
2017 CR-05 7 51 16 9 4 12 2416
2017 CR-06 29 35 13 14 0 9 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 38 62 7154
2018 CR-01 33 67 17
2018 CR-02 31 69 35
2018 CR-03 43 57 689
2018 CR-04 38 62 3961
2018 CR-05 36 64 2299
2018 CR-06 51 49 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 15 13 9 11 2 9 64 21 11502
2018 CR-01 57 8 8 11 3 0 14 75 16 35
2018 CR-02 52 21 6 4 7 2 8 81 12 56
2018 CR-03 46 14 12 7 9 2 9 68 18 1106
2018 CR-04 42 15 13 9 11 2 9 64 22 6368
2018 CR-05 42 15 14 9 11 1 9 63 22 3686
2018 CR-06 50 23 13 6 4 4 0 76 10 22

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 23 19 16 19 2 7 41 38 7193
2018 CR-01 38 25 12 5 13 0 8 68 19 16
2018 CR-02 20 8 22 15 23 0 12 33 43 34
2018 CR-03 17 25 19 14 17 2 5 46 33 695
2018 CR-04 13 23 19 16 20 2 6 40 40 3983
2018 CR-05 14 23 19 16 18 2 8 41 38 2311
2018 CR-06 19 22 27 18 7 0 8 44 28 14
2017 CR 14 23 17 15 21 2 9 41 40 8049
2017 CR-02 18 38 7 18 15 4 0 58 34 27
2017 CR-03 17 26 15 13 18 2 9 49 34 908
2017 CR-04 13 22 17 15 21 3 8 40 41 4540
2017 CR-05 13 23 16 15 21 2 10 41 40 2502
2017 CR-06 22 20 19 22 9 0 8 45 34 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 6 15 17 18 36 2 6 23 59 7201
2018 CR-01 31 11 8 26 24 0 0 42 50 16
2018 CR-02 10 13 16 29 29 3 0 24 60 35
2018 CR-03 9 19 19 18 29 3 5 30 50 694
2018 CR-04 6 15 17 19 36 2 5 23 59 3989
2018 CR-05 6 15 16 17 37 2 6 23 60 2315
2018 CR-06 6 0 33 15 20 0 26 9 47 14
2017 CR 5 12 13 17 45 2 7 18 68 8046
2017 CR-02 7 20 12 18 37 3 3 28 59 27
2017 CR-03 7 14 14 17 38 3 7 24 61 907
2017 CR-04 5 12 13 17 45 2 6 18 68 4538
2017 CR-05 4 10 12 17 47 2 8 16 71 2502
2017 CR-06 0 13 8 36 35 0 9 14 77 14
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