2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 35 42 11 7 4 0 0 77 12 2002
2018 CO-01 33 42 11 9 4 0 0 75 14 343
2018 CO-02 34 42 13 7 5 0 0 76 11 1091
2018 CO-03 39 42 9 6 4 0 0 81 10 474
2018 CO-04 52 34 4 10 0 0 0 86 10 31
2017 CO 33 44 10 9 4 0 0 77 13 2064
2017 CO-01 34 42 10 11 3 0 0 76 14 335
2017 CO-02 31 46 10 9 4 0 0 77 13 1146
2017 CO-03 38 41 10 7 4 0 0 79 11 487
2017 CO-04 43 35 11 4 4 0 2 80 9 46
2014 CO 26 45 12 10 7 0 0 71 17 2321
2014 CO-01 23 42 13 13 9 0 0 65 22 379
2014 CO-02 24 45 13 10 9 0 0 69 18 1285
2014 CO-03 32 46 11 8 4 0 0 78 11 539
2014 CO-04 35 46 7 5 7 0 0 81 12 56
2011 CO 31 44 12 9 5 0 0 75 13 2621
2011 CO-01 28 46 12 9 5 0 0 74 14 398
2011 CO-02 31 43 13 9 5 0 0 74 14 1425
2011 CO-03 33 44 9 9 4 0 0 78 13 679
2011 CO-04 38 39 10 8 4 0 1 78 12 76
2008 CO 32 44 10 9 5 0 0 76 13 2304
2008 CO-01 26 45 12 10 7 0 0 72 17 354
2008 CO-02 32 45 10 10 4 0 0 76 14 1229
2008 CO-03 35 43 10 7 5 0 0 78 12 597
2008 CO-04 42 40 9 4 3 1 0 83 7 69

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 30 39 14 11 7 0 0 68 18 2010
2018 CO-01 33 37 11 11 8 0 0 70 19 344
2018 CO-02 28 39 15 10 7 0 0 67 18 1093
2018 CO-03 32 38 12 11 7 0 0 71 17 480
2018 CO-04 33 41 9 10 7 0 0 74 17 30
2017 CO 28 39 13 12 8 0 0 67 20 2068
2017 CO-01 32 37 14 10 7 0 0 69 17 336
2017 CO-02 26 41 13 12 8 0 0 67 20 1148
2017 CO-03 30 37 11 13 9 0 0 67 21 488
2017 CO-04 30 43 7 11 7 0 2 75 18 46

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 49 36 10 4 1 0 0 85 5 1993
2018 CO-01 45 38 12 3 1 0 0 84 4 340
2018 CO-02 48 38 9 3 1 0 0 86 5 1083
2018 CO-03 55 31 8 5 1 0 0 86 6 477
2018 CO-04 70 24 3 3 0 0 0 94 3 30
2017 CO 48 37 9 4 2 0 0 85 6 2062
2017 CO-01 50 35 9 5 1 0 0 85 5 335
2017 CO-02 46 38 10 4 2 0 0 84 6 1148
2017 CO-03 50 37 6 4 3 0 0 87 6 483
2017 CO-04 54 35 7 2 0 0 2 91 2 46
2014 CO 53 32 10 3 2 0 0 85 5 2321
2014 CO-01 51 32 12 3 2 0 0 83 5 379
2014 CO-02 50 33 11 3 2 0 0 83 6 1284
2014 CO-03 58 30 8 3 1 0 0 88 4 539
2014 CO-04 68 22 6 2 2 0 0 91 3 56
2011 CO 52 35 9 3 1 0 0 87 4 2621
2011 CO-01 52 32 12 3 2 0 0 84 5 399
2011 CO-02 49 37 9 3 1 0 0 87 4 1424
2011 CO-03 57 34 6 3 1 0 0 91 3 678
2011 CO-04 58 26 11 4 1 0 0 84 5 77

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 39 41 11 6 3 0 0 80 8 2012
2018 CO-01 40 41 10 5 4 0 0 80 9 344
2018 CO-02 37 43 11 5 2 0 0 81 8 1093
2018 CO-03 43 36 12 6 3 0 0 79 9 481
2018 CO-04 46 37 10 4 4 0 0 83 7 31
2017 CO 39 41 11 6 3 0 0 79 10 2058
2017 CO-01 44 36 10 8 2 0 0 80 10 334
2017 CO-02 37 41 12 6 3 0 0 78 10 1147
2017 CO-03 39 43 8 6 4 0 0 82 9 481
2017 CO-04 43 30 13 7 4 0 2 75 11 46
2014 CO 34 41 13 8 4 0 0 75 12 2323
2014 CO-01 35 38 13 9 5 0 0 73 14 379
2014 CO-02 31 42 14 7 5 0 0 74 12 1286
2014 CO-03 38 41 11 8 2 0 0 79 10 539
2014 CO-04 45 33 18 3 2 0 0 77 5 56
2011 CO 38 44 10 6 2 0 0 82 8 2623
2011 CO-01 39 42 11 5 3 0 0 81 8 397
2011 CO-02 37 45 9 6 3 0 0 82 8 1426
2011 CO-03 40 43 10 6 1 0 0 83 7 681
2011 CO-04 41 36 13 6 3 0 1 78 9 76
2008 CO 39 43 8 7 3 0 0 82 9 2310
2008 CO-01 36 43 9 8 4 0 0 79 12 355
2008 CO-02 39 44 8 7 2 0 0 83 9 1232
2008 CO-03 39 43 9 6 3 0 0 82 9 598
2008 CO-04 45 41 7 6 2 0 0 85 7 70

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 35 34 16 9 5 1 0 70 14 2011
2018 CO-01 45 30 13 8 3 1 0 75 12 341
2018 CO-02 33 35 16 10 5 1 0 69 15 1096
2018 CO-03 33 38 17 7 5 0 0 71 12 480
2018 CO-04 45 33 10 8 4 0 0 78 12 30
2017 CO 34 34 17 9 7 0 0 67 16 2057
2017 CO-01 42 28 17 6 6 0 0 70 12 335
2017 CO-02 31 35 17 10 7 0 0 66 17 1140
2017 CO-03 34 36 15 8 7 0 0 70 15 486
2017 CO-04 43 24 18 8 5 0 2 69 13 46
2014 CO 24 38 17 12 8 0 0 62 21 2323
2014 CO-01 25 37 15 13 10 0 0 62 23 379
2014 CO-02 23 37 17 13 9 0 0 60 22 1286
2014 CO-03 26 40 19 10 6 0 0 65 16 539
2014 CO-04 26 46 18 4 7 0 0 72 10 56
2011 CO 26 36 19 12 7 1 0 62 18 2620
2011 CO-01 36 33 15 8 7 1 0 70 15 398
2011 CO-02 23 36 21 13 6 1 0 60 19 1421
2011 CO-03 24 37 19 11 7 0 0 62 19 681
2011 CO-04 35 36 14 8 5 2 0 72 13 77

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 34 36 16 8 5 0 0 71 13 1999
2018 CO-01 42 32 14 6 5 0 0 75 11 341
2018 CO-02 33 37 16 8 5 0 0 71 13 1086
2018 CO-03 32 38 17 8 5 0 0 70 13 478
2018 CO-04 42 40 3 11 4 0 0 82 15 30
2017 CO 32 37 15 10 6 0 0 69 16 2062
2017 CO-01 42 29 16 9 5 0 0 71 13 335
2017 CO-02 30 40 15 10 6 0 0 69 16 1148
2017 CO-03 32 37 14 11 6 0 0 70 17 483
2017 CO-04 41 33 11 9 5 0 2 75 13 46
2014 CO 24 39 17 12 8 0 0 63 20 2322
2014 CO-01 25 37 16 12 9 0 0 62 21 379
2014 CO-02 22 40 16 13 9 0 0 62 22 1285
2014 CO-03 27 39 18 11 5 0 0 66 16 539
2014 CO-04 25 42 19 9 5 0 0 67 14 56
2011 CO 26 39 16 12 6 0 0 65 19 2621
2011 CO-01 34 39 13 10 4 0 0 73 14 399
2011 CO-02 23 39 18 13 6 0 0 63 19 1422
2011 CO-03 24 40 15 13 7 0 0 65 20 681
2011 CO-04 31 38 17 8 5 1 0 70 13 76
2008 CO 26 39 15 13 7 0 0 65 20 2311
2008 CO-01 30 37 14 14 6 0 0 67 19 354
2008 CO-02 24 41 15 13 6 0 0 65 20 1236
2008 CO-03 28 37 16 14 6 0 0 64 20 597
2008 CO-04 33 39 7 10 10 0 0 73 20 70

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 33 26 18 11 8 3 0 61 20 2014
2018 CO-01 36 26 17 13 6 3 0 63 19 342
2018 CO-02 33 27 18 11 8 3 1 62 20 1097
2018 CO-03 34 23 21 10 8 3 0 59 19 481
2018 CO-04 45 26 13 3 11 3 0 72 14 31
2017 CO 31 27 18 12 9 4 0 60 22 2062
2017 CO-01 36 23 19 10 10 3 0 60 21 335
2017 CO-02 28 28 18 13 9 4 0 59 22 1146
2017 CO-03 31 29 18 10 9 2 1 62 19 485
2017 CO-04 48 10 18 8 12 2 2 60 21 46
2014 CO 27 25 20 13 11 4 1 55 25 2321
2014 CO-01 26 23 23 13 11 4 0 52 25 377
2014 CO-02 26 25 19 13 12 4 1 53 26 1286
2014 CO-03 29 25 19 13 9 4 1 57 23 539
2014 CO-04 31 26 29 7 7 0 0 57 14 56
2011 CO 28 27 18 12 9 5 1 58 23 2623
2011 CO-01 36 25 15 11 9 5 1 64 21 399
2011 CO-02 26 27 20 12 9 5 1 56 23 1424
2011 CO-03 26 29 17 13 9 5 1 59 23 680
2011 CO-04 37 23 16 12 6 6 0 64 19 77
2008 CO 24 29 18 15 9 4 1 56 25 2312
2008 CO-01 25 28 16 16 11 4 0 56 27 355
2008 CO-02 22 30 17 16 9 5 0 56 26 1236
2008 CO-03 25 29 19 15 8 3 1 57 24 597
2008 CO-04 34 24 20 7 13 0 1 59 20 70
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 48 28 11 7 4 1 0 78 12 2000
2018 CO-01 50 28 10 7 4 1 0 79 11 340
2018 CO-02 49 28 10 7 5 1 1 78 12 1090
2018 CO-03 47 29 11 8 4 1 0 77 11 478
2018 CO-04 37 50 3 3 3 4 0 91 6 31
2017 CO 46 31 10 6 5 2 0 79 11 2067
2017 CO-01 51 28 11 5 4 1 0 80 10 335
2017 CO-02 47 30 10 7 4 2 0 79 11 1149
2017 CO-03 43 36 10 5 5 1 0 80 10 487
2017 CO-04 46 34 9 2 7 0 2 82 9 46
2014 CO 41 32 12 6 5 1 0 75 12 2323
2014 CO-01 41 31 12 9 4 2 1 74 13 379
2014 CO-02 42 32 12 6 6 2 0 75 12 1286
2014 CO-03 42 33 13 6 5 1 1 76 11 539
2014 CO-04 46 23 9 3 16 2 0 71 20 56
2011 CO 43 32 11 7 5 2 0 77 12 2615
2011 CO-01 47 33 7 6 4 2 0 82 10 396
2011 CO-02 41 32 13 7 5 2 0 75 12 1421
2011 CO-03 45 30 10 7 5 3 0 77 12 680
2011 CO-04 47 30 9 9 4 0 1 78 13 76
2008 CO 36 33 12 9 7 2 0 71 17 2310
2008 CO-01 44 27 10 11 6 2 0 72 17 355
2008 CO-02 34 35 13 7 8 2 0 71 16 1234
2008 CO-03 34 34 12 11 6 2 0 70 18 595
2008 CO-04 31 32 11 10 8 6 2 68 20 70

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 44 33 8 9 5 0 0 77 15 1996
2018 CO-01 45 30 7 11 4 2 1 77 16 339
2018 CO-02 43 32 9 9 6 0 0 76 15 1085
2018 CO-03 44 34 10 8 4 0 0 78 12 478
2018 CO-04 39 43 4 10 4 0 0 83 13 31
2017 CO 42 34 9 9 5 1 0 77 14 2068
2017 CO-01 47 28 8 10 5 1 0 77 16 336
2017 CO-02 41 35 9 9 5 1 0 77 14 1149
2017 CO-03 42 36 8 9 4 0 0 78 13 487
2017 CO-04 41 37 9 4 7 0 2 80 11 46
2014 CO 38 35 11 10 6 0 0 73 16 2323
2014 CO-01 35 34 11 13 5 1 1 70 19 379
2014 CO-02 38 35 11 10 6 0 0 73 16 1286
2014 CO-03 40 35 9 10 6 0 0 75 16 539
2014 CO-04 45 27 9 11 9 0 0 72 19 56
2011 CO 38 37 9 10 6 1 0 75 16 2617
2011 CO-01 41 36 8 10 3 1 0 78 14 396
2011 CO-02 36 37 10 10 6 1 0 73 17 1421
2011 CO-03 38 38 8 9 6 0 0 77 15 680
2011 CO-04 38 39 4 15 5 0 0 76 20 77
2008 CO 34 34 12 11 8 1 0 68 20 2308
2008 CO-01 38 33 10 11 7 1 0 72 18 355
2008 CO-02 32 36 12 11 8 1 0 68 20 1233
2008 CO-03 35 33 11 11 9 1 0 69 20 594
2008 CO-04 29 32 15 11 11 0 1 62 23 70

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 47 28 11 7 6 0 0 76 13 1999
2018 CO-01 48 28 10 8 5 1 0 77 13 340
2018 CO-02 47 28 11 8 6 0 0 75 14 1092
2018 CO-03 47 30 11 6 6 0 0 77 12 473
2018 CO-04 36 38 15 4 7 0 0 74 11 31
2017 CO 50 26 10 7 6 1 0 76 14 2061
2017 CO-01 51 26 9 7 5 1 0 78 12 334
2017 CO-02 51 25 10 8 6 1 0 76 14 1146
2017 CO-03 48 29 10 8 6 0 0 77 14 487
2017 CO-04 41 37 7 4 9 0 2 79 14 45
2014 CO 43 32 10 8 6 0 0 76 14 2323
2014 CO-01 40 35 10 9 6 0 1 76 14 379
2014 CO-02 44 31 11 8 6 0 0 75 14 1286
2014 CO-03 44 33 9 8 6 0 0 77 14 539
2014 CO-04 49 25 12 5 9 0 0 74 14 56

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 27 34 17 10 7 5 0 64 18 2018
2018 CO-01 32 34 15 8 7 4 0 69 15 344
2018 CO-02 25 33 17 10 7 7 0 63 19 1100
2018 CO-03 29 34 18 10 6 2 0 65 17 482
2018 CO-04 37 49 0 3 4 7 0 92 8 30
2017 CO 26 34 15 10 8 6 0 64 20 2064
2017 CO-01 32 34 14 7 5 7 0 71 14 335
2017 CO-02 22 35 16 10 9 8 0 62 21 1146
2017 CO-03 27 37 13 11 9 3 0 66 20 487
2017 CO-04 28 27 14 13 9 7 2 61 24 46
2014 CO 20 35 17 11 9 7 0 60 22 2323
2014 CO-01 19 33 16 11 13 8 0 56 26 379
2014 CO-02 19 34 18 12 9 8 0 58 22 1286
2014 CO-03 25 39 13 10 8 5 0 68 18 539
2014 CO-04 34 30 16 9 9 3 0 66 18 56
2011 CO 23 33 18 11 8 6 0 60 21 2622
2011 CO-01 32 29 16 8 8 7 0 66 17 398
2011 CO-02 20 34 18 12 9 7 0 58 22 1425
2011 CO-03 25 31 20 11 8 5 0 59 20 680
2011 CO-04 28 35 15 11 9 2 0 64 20 77

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 24 35 16 13 9 2 0 60 23 2017
2018 CO-01 31 35 13 11 8 2 0 68 20 343
2018 CO-02 22 36 16 14 10 2 0 59 24 1100
2018 CO-03 23 35 18 13 9 1 0 59 23 481
2018 CO-04 38 35 6 17 4 0 0 73 21 31
2017 CO 22 35 18 14 11 1 0 57 25 2063
2017 CO-01 31 33 16 10 7 3 0 65 18 336
2017 CO-02 18 36 19 15 10 1 0 55 26 1145
2017 CO-03 23 35 17 12 12 1 0 59 25 486
2017 CO-04 31 30 14 11 11 0 2 63 23 46
2014 CO 17 34 20 16 12 2 0 51 28 2322
2014 CO-01 17 32 18 16 14 2 1 51 31 379
2014 CO-02 15 33 21 17 13 2 0 49 30 1286
2014 CO-03 21 38 18 13 9 1 0 59 22 538
2014 CO-04 19 43 23 7 9 0 0 61 16 56
2011 CO 17 34 20 15 13 2 0 51 28 2622
2011 CO-01 23 38 16 10 9 3 0 64 20 399
2011 CO-02 15 32 22 16 14 2 0 48 30 1425
2011 CO-03 17 34 18 17 13 1 0 51 31 679
2011 CO-04 24 34 19 10 12 0 1 59 22 77
2008 CO 18 32 18 16 14 2 0 51 30 2310
2008 CO-01 25 33 16 12 11 3 0 60 24 352
2008 CO-02 16 32 19 17 14 2 0 49 32 1236
2008 CO-03 19 33 17 16 14 1 0 52 31 597
2008 CO-04 12 42 17 16 10 3 0 56 27 70

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 15 32 21 17 11 4 0 49 29 2016
2018 CO-01 22 29 20 14 10 5 0 54 26 343
2018 CO-02 13 32 22 17 12 4 0 47 30 1099
2018 CO-03 15 33 20 20 9 2 0 49 30 480
2018 CO-04 32 38 10 13 7 0 0 69 20 31
2017 CO 14 29 21 19 12 4 0 45 33 2062
2017 CO-01 19 33 17 15 9 7 0 56 25 336
2017 CO-02 12 28 22 21 12 4 0 42 35 1145
2017 CO-03 14 31 22 20 12 1 0 45 32 486
2017 CO-04 21 38 23 7 9 0 2 60 16 46
2014 CO 11 28 22 21 15 3 0 40 37 2321
2014 CO-01 13 25 21 21 15 4 1 40 38 378
2014 CO-02 9 26 22 22 16 4 0 37 39 1285
2014 CO-03 13 35 20 19 12 1 0 49 31 539
2014 CO-04 10 39 32 10 9 0 0 49 19 56
2011 CO 8 32 21 22 13 3 0 42 36 2623
2011 CO-01 14 35 17 19 9 5 0 52 30 399
2011 CO-02 7 31 23 22 13 3 0 39 37 1425
2011 CO-03 7 33 20 24 13 2 0 41 39 679
2011 CO-04 12 40 21 12 13 2 0 53 26 77
2008 CO 8 33 19 23 13 4 0 42 38 2313
2008 CO-01 11 34 19 17 11 8 0 49 30 355
2008 CO-02 7 31 19 25 14 4 0 39 41 1236
2008 CO-03 8 35 20 23 13 1 0 44 36 597
2008 CO-04 5 38 24 22 10 1 0 43 32 70

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 14 33 19 19 14 2 0 48 33 2019
2018 CO-01 19 29 19 16 14 2 0 49 31 343
2018 CO-02 12 32 20 21 14 2 0 45 35 1100
2018 CO-03 15 36 18 18 11 1 0 52 30 482
2018 CO-04 22 38 13 20 7 0 0 60 27 31
2017 CO 14 33 18 20 13 3 0 48 33 2064
2017 CO-01 17 36 16 15 13 4 0 55 28 336
2017 CO-02 12 31 19 22 14 3 0 44 36 1146
2017 CO-03 15 36 17 19 11 2 0 52 31 486
2017 CO-04 32 26 23 13 5 0 2 59 18 46
2014 CO 11 32 19 20 15 2 0 44 36 2322
2014 CO-01 14 25 18 20 20 3 0 40 42 379
2014 CO-02 10 32 19 21 15 3 0 42 38 1286
2014 CO-03 13 38 20 17 11 1 0 52 28 538
2014 CO-04 11 43 20 16 10 0 0 54 27 56
2011 CO 10 33 19 23 13 2 0 44 37 2620
2011 CO-01 14 29 21 22 12 3 0 44 35 396
2011 CO-02 8 34 19 23 14 2 0 43 37 1426
2011 CO-03 11 33 17 24 14 1 0 44 39 678
2011 CO-04 14 35 20 16 13 1 0 50 30 77
2008 CO 12 35 17 20 13 1 0 48 34 2310
2008 CO-01 17 34 16 17 14 2 0 52 32 353
2008 CO-02 11 34 18 22 14 1 0 46 36 1236
2008 CO-03 11 39 17 21 11 1 0 50 32 596
2008 CO-04 10 43 15 17 12 1 1 55 30 70
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 27 36 16 11 9 0 0 63 21 2009
2018 CO-01 32 36 12 8 11 0 0 69 19 342
2018 CO-02 26 35 18 12 9 1 0 61 21 1095
2018 CO-03 26 39 15 11 9 0 0 65 20 479
2018 CO-04 29 43 9 8 11 0 0 72 19 29
2017 CO 25 38 15 13 9 0 0 63 22 2065
2017 CO-01 33 34 11 14 7 1 0 67 22 335
2017 CO-02 23 38 16 13 9 0 0 62 22 1147
2017 CO-03 24 40 13 12 10 0 0 65 22 488
2017 CO-04 30 41 14 7 7 0 2 71 14 45
2014 CO 19 36 19 15 12 0 0 54 27 2317
2014 CO-01 19 35 17 15 13 0 0 54 28 379
2014 CO-02 18 34 20 16 12 0 0 52 28 1282
2014 CO-03 21 39 19 12 9 0 0 60 21 537
2014 CO-04 32 28 16 7 17 0 0 60 24 56
2011 CO 20 42 16 13 8 0 0 62 22 2621
2011 CO-01 24 44 16 9 6 1 0 69 15 398
2011 CO-02 19 40 16 15 9 0 0 60 24 1426
2011 CO-03 20 43 15 12 9 0 0 64 21 677
2011 CO-04 21 42 20 9 7 0 0 64 16 77

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 26 44 13 11 5 0 0 70 17 2012
2018 CO-01 31 38 14 12 5 0 0 69 17 343
2018 CO-02 25 44 13 12 5 0 0 70 17 1097
2018 CO-03 25 46 13 10 6 0 0 71 16 479
2018 CO-04 30 50 13 4 4 0 0 80 7 31
2017 CO 26 44 11 12 6 0 0 71 18 2067
2017 CO-01 30 42 10 11 6 0 0 73 17 336
2017 CO-02 26 44 11 13 6 0 0 70 19 1148
2017 CO-03 24 47 10 10 8 0 0 71 18 487
2017 CO-04 34 45 9 6 4 0 2 80 11 46

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 11 20 19 17 13 16 3 38 38 2006
2018 CO-01 15 16 19 12 15 18 4 39 36 340
2018 CO-02 8 17 19 18 14 20 4 33 42 1092
2018 CO-03 13 29 20 18 11 6 2 46 32 479
2018 CO-04 21 30 10 20 11 3 6 55 34 31
2017 CO 11 21 18 16 13 17 3 40 38 2065
2017 CO-01 12 14 16 16 13 25 3 37 41 335
2017 CO-02 8 19 19 16 14 20 3 36 39 1146
2017 CO-03 14 31 16 17 12 7 3 50 33 488
2017 CO-04 21 31 11 14 11 10 2 59 29 46
2014 CO 8 20 19 20 16 14 2 35 43 2323
2014 CO-01 5 15 20 18 22 17 2 25 50 379
2014 CO-02 8 18 18 20 17 16 3 32 45 1286
2014 CO-03 12 28 17 23 12 7 2 43 38 539
2014 CO-04 11 34 22 16 11 6 0 48 28 56

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 37 37 11 8 5 0 0 75 14 2005
2018 CO-01 41 36 10 8 5 0 0 77 13 341
2018 CO-02 39 36 11 8 6 0 1 75 14 1093
2018 CO-03 32 41 12 10 5 0 0 74 14 478
2018 CO-04 37 41 16 7 0 0 0 78 7 31
2017 CO 38 37 10 8 6 0 0 75 14 2069
2017 CO-01 40 34 10 10 5 0 0 75 14 336
2017 CO-02 39 36 10 8 6 0 0 76 14 1149
2017 CO-03 34 40 11 8 7 0 0 74 15 488
2017 CO-04 36 42 9 5 7 0 2 79 12 46
2014 CO 35 36 12 10 7 0 0 71 17 2323
2014 CO-01 35 33 14 12 6 0 0 68 18 379
2014 CO-02 35 36 11 10 7 0 0 72 16 1286
2014 CO-03 33 39 11 10 7 0 0 72 17 539
2014 CO-04 42 30 11 3 14 0 0 72 17 56
2011 CO 34 38 12 9 6 0 0 72 15 2621
2011 CO-01 41 39 9 8 3 1 0 80 11 397
2011 CO-02 33 38 12 10 6 0 0 71 16 1423
2011 CO-03 33 37 14 9 6 1 0 71 15 681
2011 CO-04 35 35 14 9 8 0 0 70 16 77
2008 CO 26 39 13 12 9 0 0 66 21 2310
2008 CO-01 32 41 9 12 6 0 0 73 17 354
2008 CO-02 26 40 13 11 10 0 0 66 21 1235
2008 CO-03 25 37 14 14 9 0 0 63 23 595
2008 CO-04 16 40 16 11 14 0 3 58 26 70

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 20 34 17 12 5 3 8 62 19 490
2018 CO-02 17 33 15 17 6 3 9 58 26 90
2018 CO-03 21 34 18 10 5 3 8 62 17 365
2017 CO 24 36 13 11 7 3 7 66 20 522
2017 CO-02 24 36 16 7 7 5 7 67 15 89
2017 CO-03 22 37 12 12 7 3 7 65 22 383
2017 CO-04 26 41 19 0 9 3 3 70 9 34
2014 CO 23 31 16 12 6 4 7 61 21 545
2014 CO-02 17 29 18 10 5 10 11 59 18 81
2014 CO-03 22 32 16 12 7 3 8 61 21 405
2014 CO-04 32 25 14 19 8 3 0 58 28 36

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 23 49 10 12 5 0 0 73 17 2014
2018 CO-01 26 44 6 17 6 0 1 71 23 342
2018 CO-02 22 51 11 11 4 0 0 73 16 1097
2018 CO-03 23 51 9 11 5 0 0 75 16 480
2018 CO-04 26 46 6 17 4 0 0 73 21 31
2017 CO 26 43 11 13 6 0 0 69 19 2067
2017 CO-01 26 44 10 16 4 0 0 70 20 336
2017 CO-02 25 44 11 13 6 0 0 69 20 1148
2017 CO-03 26 43 13 12 6 0 0 70 18 487
2017 CO-04 28 35 9 15 11 0 2 64 27 46
2014 CO 23 41 12 15 8 0 0 65 23 2319
2014 CO-01 20 42 12 17 9 0 0 62 26 379
2014 CO-02 22 40 12 17 9 0 0 62 26 1284
2014 CO-03 29 45 10 10 5 0 0 74 16 537
2014 CO-04 31 35 16 9 9 0 0 66 18 56
2011 CO 26 43 15 10 5 0 1 70 15 2622
2011 CO-01 27 43 14 10 4 1 1 72 14 398
2011 CO-02 24 42 16 11 5 0 1 67 17 1424
2011 CO-03 28 44 14 9 4 0 1 73 13 680
2011 CO-04 32 46 14 5 2 0 1 78 8 77
2008 CO 24 43 15 11 5 0 1 69 16 2310
2008 CO-01 27 40 17 9 6 1 1 68 15 354
2008 CO-02 23 44 15 13 5 0 1 67 18 1233
2008 CO-03 26 45 14 9 4 0 2 73 13 598
2008 CO-04 27 42 21 4 3 0 3 71 7 70

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 41 43 8 6 2 0 0 84 8 2011
2018 CO-01 36 43 10 9 3 0 0 78 12 343
2018 CO-02 40 46 8 5 2 0 0 86 7 1093
2018 CO-03 46 36 9 6 3 0 0 82 9 480
2018 CO-04 48 46 0 6 0 0 0 94 6 31
2017 CO 42 40 9 6 3 0 0 82 8 2067
2017 CO-01 39 42 8 7 4 0 0 81 10 336
2017 CO-02 42 41 9 6 3 0 0 82 8 1149
2017 CO-03 46 37 10 4 3 0 0 84 7 486
2017 CO-04 48 35 5 6 4 0 2 84 11 46
2014 CO 37 42 10 8 3 0 0 79 11 2323
2014 CO-01 33 38 15 9 5 0 0 70 15 379
2014 CO-02 36 42 9 8 3 0 0 79 12 1286
2014 CO-03 41 43 8 6 2 0 0 84 8 539
2014 CO-04 48 34 7 7 3 0 0 82 11 56
2011 CO 42 38 11 6 3 0 0 80 9 2622
2011 CO-01 35 40 13 8 5 0 0 74 13 399
2011 CO-02 42 39 10 6 3 0 0 81 8 1425
2011 CO-03 48 36 9 6 2 0 0 83 8 678
2011 CO-04 41 33 13 9 4 0 0 74 13 77
2008 CO 39 43 9 6 3 0 0 81 9 2309
2008 CO-01 30 44 11 11 4 0 0 74 15 354
2008 CO-02 38 43 10 6 3 0 0 82 9 1234
2008 CO-03 41 43 8 5 3 0 0 84 8 596
2008 CO-04 64 27 6 1 1 0 0 91 3 70

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 44 43 6 4 2 0 0 87 6 1991
2018 CO-01 38 46 7 6 3 0 0 84 9 338
2018 CO-02 44 45 6 3 2 0 0 89 5 1082
2018 CO-03 50 37 6 4 3 0 0 87 7 477
2018 CO-04 38 49 3 7 3 0 0 87 10 31
2017 CO 47 38 6 5 3 0 0 86 8 2067
2017 CO-01 44 38 10 6 3 0 0 82 9 336
2017 CO-02 47 39 6 5 3 0 0 86 8 1148
2017 CO-03 49 40 6 4 1 0 0 89 6 487
2017 CO-04 61 17 5 11 4 0 2 79 16 46
2014 CO 44 39 8 6 3 0 0 83 9 2320
2014 CO-01 40 40 9 5 5 0 0 81 10 378
2014 CO-02 43 39 8 7 3 0 0 82 10 1284
2014 CO-03 48 40 6 4 2 0 0 88 6 539
2014 CO-04 56 23 8 8 5 0 0 79 12 56
2011 CO 45 41 8 5 2 0 0 85 7 2622
2011 CO-01 31 47 9 9 3 0 0 79 12 398
2011 CO-02 45 41 8 4 2 0 0 86 6 1424
2011 CO-03 51 37 5 5 2 0 0 88 7 680
2011 CO-04 55 31 5 5 2 0 1 87 8 77
2008 CO 43 44 6 5 2 0 0 87 7 2313
2008 CO-01 33 45 11 9 3 0 0 78 12 355
2008 CO-02 43 45 5 4 2 0 0 88 6 1235
2008 CO-03 47 43 4 3 1 0 0 91 4 598
2008 CO-04 57 33 7 2 1 0 0 90 3 70

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 20 32 18 15 11 2 0 54 27 2013
2018 CO-01 26 30 15 14 12 3 0 58 26 343
2018 CO-02 17 33 19 16 12 2 1 52 28 1095
2018 CO-03 22 32 20 15 10 2 0 55 25 481
2018 CO-04 28 38 12 15 4 0 4 68 19 31
2017 CO 22 36 16 14 10 2 0 59 25 2065
2017 CO-01 29 33 13 14 8 2 0 64 22 335
2017 CO-02 18 38 16 15 11 2 0 57 27 1148
2017 CO-03 23 36 18 13 9 0 0 59 23 486
2017 CO-04 31 37 14 9 4 3 2 71 14 46
2014 CO 17 33 18 17 13 2 0 51 31 2322
2014 CO-01 20 29 20 15 15 1 0 50 30 378
2014 CO-02 15 32 18 19 15 2 0 48 34 1286
2014 CO-03 19 38 16 17 9 2 0 58 26 539
2014 CO-04 19 34 21 12 10 3 0 55 23 56
2011 CO 22 34 17 15 11 1 0 57 26 2620
2011 CO-01 27 32 15 12 11 2 0 61 24 398
2011 CO-02 20 33 19 16 11 1 0 53 28 1423
2011 CO-03 24 35 15 15 10 0 0 60 25 679
2011 CO-04 27 38 18 8 6 2 0 67 15 77
2008 CO 19 37 16 16 11 1 0 57 27 2311
2008 CO-01 21 37 14 16 11 2 0 59 27 355
2008 CO-02 18 36 17 16 11 1 0 55 28 1233
2008 CO-03 20 38 15 15 9 1 1 60 25 598
2008 CO-04 22 46 14 10 7 0 1 69 17 70

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 17 26 15 18 20 2 2 45 39 2014
2018 CO-01 22 32 13 14 15 2 2 56 30 343
2018 CO-02 15 25 17 18 21 2 2 42 41 1095
2018 CO-03 17 28 15 18 19 1 2 47 38 481
2018 CO-04 22 19 13 20 13 6 7 47 38 31
2017 CO 17 29 14 18 20 2 1 47 39 2066
2017 CO-01 23 29 11 16 19 2 0 53 35 336
2017 CO-02 13 28 15 19 21 2 2 42 42 1148
2017 CO-03 20 30 13 17 18 1 2 51 36 486
2017 CO-04 26 26 7 19 18 0 4 54 39 46
2014 CO 12 24 16 20 25 2 2 37 46 2323
2014 CO-01 14 24 16 16 27 2 1 39 45 379
2014 CO-02 10 23 15 20 27 2 2 35 49 1286
2014 CO-03 15 26 16 22 18 1 2 42 41 539
2014 CO-04 18 19 16 26 16 0 4 39 44 56
2011 CO 13 27 15 20 22 1 1 41 43 2617
2011 CO-01 16 31 14 18 19 1 1 48 38 398
2011 CO-02 10 28 15 21 24 1 1 39 46 1420
2011 CO-03 16 25 16 19 22 1 2 41 42 680
2011 CO-04 22 24 17 19 14 0 4 47 35 77
2008 CO 16 31 14 18 18 1 1 48 37 2311
2008 CO-01 23 30 11 18 17 1 0 54 35 355
2008 CO-02 14 33 14 19 18 1 1 47 38 1235
2008 CO-03 17 30 16 17 18 0 2 48 36 596
2008 CO-04 17 32 15 16 13 4 3 53 31 70

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 30 40 12 11 7 0 0 70 18 2007
2018 CO-01 28 41 13 11 6 0 0 70 17 342
2018 CO-02 28 39 13 12 8 0 0 67 20 1090
2018 CO-03 36 41 10 8 4 0 0 78 12 481
2018 CO-04 34 47 6 6 7 0 0 81 13 31
2017 CO 28 42 11 13 6 0 0 70 19 2062
2017 CO-01 30 44 10 11 4 0 0 74 16 335
2017 CO-02 24 43 12 14 7 0 0 67 21 1148
2017 CO-03 35 42 8 10 4 0 0 77 15 483
2017 CO-04 32 45 9 7 4 0 2 79 11 46
2014 CO 20 42 13 16 10 0 0 62 26 2323
2014 CO-01 16 41 15 16 11 0 0 57 28 379
2014 CO-02 18 39 14 17 11 0 0 57 29 1286
2014 CO-03 27 48 8 11 7 0 0 75 17 539
2014 CO-04 45 32 9 5 9 0 0 77 14 56
2011 CO 28 42 12 12 6 0 0 71 18 2619
2011 CO-01 33 37 13 11 6 0 0 70 17 399
2011 CO-02 23 43 13 13 7 0 0 67 20 1422
2011 CO-03 34 44 8 9 4 0 0 78 14 679
2011 CO-04 41 37 8 5 7 0 2 80 12 77

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 32 34 15 12 7 0 0 66 19 1996
2018 CO-01 38 33 14 9 6 0 1 72 14 342
2018 CO-02 29 34 16 12 8 0 0 64 21 1084
2018 CO-03 36 33 13 13 5 0 0 69 18 478
2018 CO-04 36 34 10 15 4 0 0 70 19 31
2017 CO 31 34 14 12 8 0 0 66 20 2061
2017 CO-01 34 37 13 9 5 1 0 72 15 334
2017 CO-02 29 33 15 13 9 0 0 62 23 1148
2017 CO-03 34 36 13 10 8 0 0 70 18 483
2017 CO-04 29 47 7 9 6 0 2 77 16 46
2014 CO 23 35 15 16 11 0 0 58 27 2321
2014 CO-01 23 33 15 16 12 0 0 56 29 379
2014 CO-02 21 33 17 17 11 0 0 54 28 1284
2014 CO-03 27 39 10 16 8 0 0 66 23 539
2014 CO-04 38 32 7 9 14 0 0 70 22 56

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 29 41 14 10 5 0 0 70 16 2009
2018 CO-01 33 41 12 9 5 0 0 74 14 344
2018 CO-02 27 40 15 11 6 0 0 68 17 1093
2018 CO-03 30 41 15 10 4 0 0 71 14 478
2018 CO-04 39 43 3 11 4 0 0 83 14 31
2017 CO 30 39 14 11 6 0 0 70 16 2060
2017 CO-01 36 39 14 8 2 1 0 75 11 335
2017 CO-02 29 38 14 11 7 0 0 68 17 1147
2017 CO-03 29 41 12 12 5 0 0 71 17 483
2017 CO-04 31 41 10 9 9 0 2 72 18 46
2014 CO 24 38 16 13 9 0 0 62 22 2323
2014 CO-01 25 36 16 15 7 1 0 62 22 379
2014 CO-02 23 39 16 12 9 0 0 62 22 1286
2014 CO-03 25 39 15 13 8 0 0 64 21 539
2014 CO-04 34 38 12 7 9 0 0 72 15 56
2011 CO 34 42 13 8 4 0 0 76 11 2621
2011 CO-01 40 40 11 6 2 1 0 81 8 397
2011 CO-02 31 42 13 8 4 0 1 74 12 1425
2011 CO-03 34 41 13 8 3 0 0 76 11 679
2011 CO-04 39 39 12 5 4 0 0 79 9 77

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 20 38 21 12 6 3 0 59 19 2016
2018 CO-01 22 36 19 14 5 3 1 61 19 344
2018 CO-02 17 38 23 12 8 3 0 57 20 1097
2018 CO-03 24 39 18 11 5 2 0 65 17 481
2018 CO-04 42 32 10 9 4 3 0 76 13 31
2017 CO 18 38 21 11 8 3 0 58 20 2062
2017 CO-01 22 36 20 9 7 6 0 62 17 336
2017 CO-02 14 37 23 12 9 4 0 54 22 1146
2017 CO-03 22 43 17 10 6 1 0 66 17 485
2017 CO-04 27 31 25 9 7 0 2 58 17 46

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 43 34 10 8 4 0 0 78 12 2011
2018 CO-01 47 28 13 7 5 0 1 75 12 342
2018 CO-02 43 36 8 8 4 0 0 79 12 1095
2018 CO-03 41 34 12 9 4 0 0 75 13 481
2018 CO-04 39 39 6 9 7 0 0 78 17 30
2017 CO 44 33 8 8 6 0 0 78 14 2066
2017 CO-01 52 30 9 4 4 1 0 83 8 336
2017 CO-02 43 33 8 10 5 0 0 76 15 1148
2017 CO-03 38 39 7 8 7 0 0 78 15 486
2017 CO-04 50 35 4 5 5 0 2 86 9 46
2014 CO 37 34 12 10 7 0 0 71 17 2322
2014 CO-01 35 38 11 10 6 0 0 74 16 379
2014 CO-02 39 32 12 10 7 0 0 71 17 1285
2014 CO-03 34 36 11 12 7 0 0 70 19 539
2014 CO-04 31 34 18 11 7 0 0 65 18 56
2011 CO 40 37 9 9 4 0 0 78 13 2621
2011 CO-01 48 34 8 6 3 1 0 84 8 398
2011 CO-02 39 37 9 9 4 0 0 77 14 1425
2011 CO-03 39 38 10 9 4 0 1 77 13 680
2011 CO-04 36 36 9 10 9 0 0 72 19 75

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 33 36 18 8 5 0 0 69 13 2017
2018 CO-01 43 36 14 5 1 0 0 80 6 343
2018 CO-02 33 37 17 7 5 0 0 71 12 1099
2018 CO-03 24 33 22 12 9 0 0 57 20 481
2018 CO-04 17 43 23 7 10 0 0 60 17 31
2017 CO 33 40 17 7 3 0 0 73 10 2065
2017 CO-01 44 40 12 3 1 0 1 84 4 336
2017 CO-02 32 42 17 6 2 0 0 74 8 1146
2017 CO-03 25 38 20 11 5 0 0 63 17 488
2017 CO-04 24 33 19 11 9 0 4 59 21 46
2014 CO 31 38 18 9 4 0 1 69 12 2321
2014 CO-01 40 38 15 3 2 0 1 79 5 379
2014 CO-02 32 38 17 9 3 0 1 71 12 1285
2014 CO-03 21 38 23 13 5 0 0 59 18 539
2014 CO-04 28 29 19 12 10 0 2 58 23 56
2011 CO 28 39 20 8 4 0 0 67 12 2620
2011 CO-01 38 41 15 5 1 0 0 79 6 397
2011 CO-02 29 39 20 8 4 0 0 69 11 1424
2011 CO-03 21 39 24 10 6 0 0 60 16 679
2011 CO-04 12 30 30 15 12 0 1 43 27 77
2008 CO 24 37 22 11 6 0 0 61 17 2309
2008 CO-01 34 40 17 5 3 0 0 75 8 353
2008 CO-02 24 38 23 10 5 0 0 63 14 1233
2008 CO-03 16 34 23 17 9 0 0 50 26 598
2008 CO-04 11 30 23 24 12 0 0 41 37 70

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 CO 27 41 32 2019
2018 CO-01 29 34 37 343
2018 CO-02 25 44 31 1102
2018 CO-03 31 38 31 479
2018 CO-04 28 39 33 31
2017 CO 28 40 32 2068
2017 CO-01 34 35 31 336
2017 CO-02 24 44 32 1148
2017 CO-03 32 36 33 488
2017 CO-04 29 32 39 46
2014 CO 26 40 34 2322
2014 CO-01 26 41 33 379
2014 CO-02 24 41 34 1286
2014 CO-03 30 37 33 539
2014 CO-04 42 28 30 56
2011 CO 28 41 31 2625
2011 CO-01 29 34 37 399
2011 CO-02 27 44 30 1427
2011 CO-03 30 40 30 679
2011 CO-04 31 36 33 77

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 CO 17 32 34 7 3 8 543
2018 CO-02 18 32 33 7 2 8 266
2018 CO-03 21 27 37 8 1 7 149
2017 CO 21 28 36 8 1 6 571
2017 CO-01 8 39 33 10 4 6 113
2017 CO-02 23 25 39 7 1 5 274
2017 CO-03 27 26 36 6 0 6 155
2017 CO-04 37 24 39 0 0 0 13
2014 CO 19 28 34 14 9999 6 621
2014 CO-01 9 32 39 9 9999 10 109
2014 CO-02 18 27 34 15 9999 6 317
2014 CO-03 26 28 28 13 9999 5 162
2014 CO-04 25 30 36 9 9999 0 24
2011 CO 21 27 33 10 9999 9 726
2011 CO-01 7 33 36 12 9999 11 116
2011 CO-02 22 27 32 11 9999 8 371
2011 CO-03 26 24 34 7 9999 9 203
2011 CO-04 21 27 32 8 9999 12 25
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 46 40 7 5 2 0 0 86 7 2012
2018 CO-01 48 41 4 4 3 0 0 89 7 343
2018 CO-02 43 42 7 6 2 0 0 85 8 1095
2018 CO-03 50 37 7 4 2 0 0 87 6 480
2018 CO-04 63 26 7 4 0 0 0 90 4 31
2017 CO 40 42 8 6 3 0 0 82 10 2063
2017 CO-01 43 42 7 7 2 0 0 85 8 336
2017 CO-02 38 42 10 6 4 0 0 80 10 1143
2017 CO-03 42 43 6 5 3 0 0 85 9 488
2017 CO-04 56 26 7 7 2 0 2 83 10 46
2014 CO 36 41 12 6 4 0 0 78 11 2319
2014 CO-01 30 39 17 8 6 1 0 69 14 378
2014 CO-02 35 42 11 7 5 0 0 77 12 1284
2014 CO-03 44 42 9 4 1 0 0 85 6 538
2014 CO-04 49 37 9 5 0 0 0 86 5 56
2011 CO 36 44 10 7 3 0 0 81 10 2617
2011 CO-01 34 47 6 8 4 0 0 81 12 399
2011 CO-02 34 45 11 8 3 0 0 79 10 1421
2011 CO-03 40 43 8 5 3 0 0 84 8 677
2011 CO-04 45 38 11 3 4 0 0 83 6 77
2008 CO 39 41 9 7 4 0 0 81 10 2313
2008 CO-01 38 42 11 6 4 0 0 80 10 355
2008 CO-02 39 42 9 7 3 0 0 81 11 1234
2008 CO-03 42 39 8 6 4 0 0 81 10 598
2008 CO-04 44 41 7 3 3 2 0 87 6 70

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 23 46 15 11 4 0 0 70 14 2012
2018 CO-01 31 44 14 7 4 0 0 74 11 342
2018 CO-02 21 48 16 11 4 1 0 70 15 1096
2018 CO-03 23 46 14 12 4 0 0 70 16 479
2018 CO-04 28 44 11 17 0 0 0 73 17 31
2017 CO 23 46 15 11 5 1 0 70 16 2065
2017 CO-01 30 48 12 7 2 1 0 79 9 335
2017 CO-02 22 45 15 13 5 1 0 67 18 1148
2017 CO-03 23 46 15 10 5 0 0 70 15 487
2017 CO-04 29 53 12 2 2 0 2 83 4 46
2014 CO 21 43 17 12 6 1 0 65 18 2322
2014 CO-01 25 38 19 11 5 3 0 64 17 379
2014 CO-02 20 43 16 13 7 1 0 63 20 1286
2014 CO-03 20 50 15 9 4 1 0 71 14 539
2014 CO-04 24 42 24 8 2 0 0 66 10 56
2011 CO 21 42 16 13 7 1 0 64 20 2619
2011 CO-01 27 42 16 10 4 1 0 70 14 398
2011 CO-02 20 43 16 13 7 1 0 63 21 1421
2011 CO-03 19 43 16 14 7 1 0 62 21 680
2011 CO-04 22 47 18 11 2 0 0 69 14 77

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 9 25 39 19 6 0 1 25 35 2010
2018 CO-01 8 22 36 25 8 1 0 34 30 338
2018 CO-02 10 26 38 18 7 0 1 25 36 1096
2018 CO-03 9 27 45 16 3 0 0 19 36 481
2018 CO-04 11 24 57 3 6 0 0 9 34 31
2017 CO 11 25 37 18 7 1 1 25 37 2065
2017 CO-01 9 16 36 25 10 1 2 37 25 334
2017 CO-02 11 27 37 16 7 1 1 24 38 1147
2017 CO-03 12 28 38 17 5 0 1 22 40 488
2017 CO-04 9 22 40 18 7 0 4 26 32 46
2014 CO 11 28 38 15 5 1 2 21 40 2318
2014 CO-01 10 24 36 18 8 1 3 27 36 378
2014 CO-02 12 28 38 15 5 1 2 20 41 1283
2014 CO-03 10 31 39 14 6 0 0 20 41 538
2014 CO-04 19 25 31 23 0 0 2 23 45 56
2011 CO 11 28 36 17 6 0 1 23 40 2620
2011 CO-01 9 27 34 20 7 1 1 28 38 398
2011 CO-02 11 28 35 17 6 0 2 24 40 1424
2011 CO-03 12 29 39 16 4 0 0 20 41 678
2011 CO-04 15 22 44 11 5 1 2 17 38 77
2008 CO 13 29 37 15 5 0 1 19 43 2306
2008 CO-01 11 23 35 20 9 0 1 30 35 354
2008 CO-02 14 30 37 15 5 0 1 19 44 1232
2008 CO-03 12 33 40 12 3 0 0 14 45 596
2008 CO-04 23 33 33 7 2 0 2 9 57 70

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 8 18 29 29 13 2 1 43 27 2007
2018 CO-01 8 13 26 30 19 3 1 51 22 340
2018 CO-02 8 18 31 27 13 2 1 41 27 1092
2018 CO-03 7 20 29 32 10 1 1 43 28 480
2018 CO-04 4 14 47 24 9 3 0 34 18 31
2017 CO 9 18 29 25 14 2 2 41 28 2058
2017 CO-01 9 12 26 26 19 5 3 49 22 332
2017 CO-02 9 18 29 24 14 2 2 41 28 1143
2017 CO-03 10 19 32 27 10 0 1 38 29 488
2017 CO-04 7 18 29 27 15 0 4 44 26 45
2014 CO 12 22 31 22 9 1 2 33 35 2316
2014 CO-01 14 20 30 21 12 1 2 34 34 377
2014 CO-02 11 23 31 21 9 2 2 32 36 1281
2014 CO-03 11 21 31 26 9 1 1 36 33 539
2014 CO-04 7 19 35 32 5 0 2 38 26 56
2011 CO 12 19 31 23 12 2 2 37 31 2618
2011 CO-01 12 16 26 24 16 3 3 43 30 397
2011 CO-02 12 18 30 25 11 1 2 37 31 1423
2011 CO-03 11 21 34 22 10 1 2 32 32 678
2011 CO-04 13 19 38 17 10 1 2 28 33 77
2008 CO 14 24 28 23 8 1 2 32 39 2307
2008 CO-01 10 24 23 25 14 2 3 40 35 354
2008 CO-02 14 24 28 24 8 1 1 33 39 1234
2008 CO-03 15 26 31 22 5 0 1 28 41 594
2008 CO-04 13 32 31 10 8 1 5 19 47 70

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 22 27 29 15 6 0 1 21 50 2011
2018 CO-01 16 23 30 18 10 1 2 29 41 340
2018 CO-02 25 26 29 14 4 1 1 19 51 1094
2018 CO-03 20 33 28 13 6 0 0 19 53 482
2018 CO-04 28 23 23 17 9 0 0 26 51 31
2017 CO 25 26 28 13 6 1 1 19 52 2062
2017 CO-01 17 23 28 18 10 1 2 29 42 333
2017 CO-02 27 27 27 12 6 1 1 18 55 1147
2017 CO-03 25 29 31 12 4 0 0 16 54 486
2017 CO-04 39 15 23 12 9 0 2 21 55 46
2014 CO 30 29 24 10 4 1 2 15 60 2314
2014 CO-01 22 29 21 15 7 1 5 24 54 377
2014 CO-02 32 29 24 9 4 1 1 14 62 1280
2014 CO-03 30 28 29 8 4 0 0 12 59 538
2014 CO-04 23 37 26 10 3 0 2 13 61 56
2011 CO 30 27 26 10 5 0 1 16 58 2619
2011 CO-01 25 24 25 14 7 2 2 22 51 398
2011 CO-02 31 27 26 10 5 0 2 15 59 1422
2011 CO-03 29 30 26 10 4 0 1 14 59 679
2011 CO-04 33 22 21 16 7 1 0 23 56 77
2008 CO 25 29 29 11 4 0 1 16 55 2312
2008 CO-01 17 31 27 14 8 1 2 23 50 354
2008 CO-02 26 29 28 12 4 0 0 16 56 1235
2008 CO-03 26 29 31 10 2 0 1 12 56 597
2008 CO-04 32 18 38 8 3 0 2 11 50 70

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 10 21 36 25 8 0 1 33 31 2001
2018 CO-01 6 13 30 35 15 1 0 51 19 341
2018 CO-02 10 22 36 23 7 0 1 31 33 1088
2018 CO-03 10 26 38 20 5 0 0 25 36 477
2018 CO-04 13 12 46 20 9 0 0 29 25 31
2017 CO 11 19 37 22 9 1 1 32 30 2056
2017 CO-01 7 9 31 30 21 1 2 52 17 331
2017 CO-02 11 21 39 21 8 1 0 29 32 1146
2017 CO-03 13 24 38 20 5 0 0 25 37 485
2017 CO-04 9 23 40 18 5 0 4 24 34 46
2014 CO 11 22 36 23 7 0 2 31 33 2313
2014 CO-01 6 13 33 32 11 0 5 45 20 376
2014 CO-02 10 23 36 22 7 1 1 29 34 1283
2014 CO-03 14 24 40 18 4 0 0 22 38 535
2014 CO-04 17 19 27 27 5 3 2 34 38 56
2011 CO 13 22 35 21 8 0 1 29 35 2616
2011 CO-01 6 14 32 29 16 1 2 46 21 397
2011 CO-02 14 21 33 23 7 0 1 30 36 1423
2011 CO-03 14 27 39 16 4 0 0 20 41 678
2011 CO-04 22 21 41 12 3 1 0 15 43 75
2008 CO 13 22 38 19 7 0 1 26 36 2310
2008 CO-01 8 19 29 29 14 0 1 43 27 354
2008 CO-02 13 20 40 19 7 0 1 26 34 1234
2008 CO-03 16 28 40 13 3 0 1 16 44 597
2008 CO-04 24 26 35 12 3 0 0 15 50 70

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 16 24 30 20 8 1 1 28 40 2008
2018 CO-01 12 17 27 26 15 1 2 42 30 339
2018 CO-02 16 23 31 19 8 1 1 28 40 1095
2018 CO-03 18 30 32 14 4 0 1 19 49 481
2018 CO-04 20 20 33 18 6 0 3 25 41 30
2017 CO 16 24 30 17 8 1 2 26 42 2061
2017 CO-01 10 16 29 22 17 3 4 41 27 333
2017 CO-02 17 25 29 17 7 2 2 25 44 1145
2017 CO-03 18 30 32 15 4 0 1 19 49 487
2017 CO-04 18 25 38 7 8 0 4 15 45 46
2014 CO 22 26 28 14 6 1 2 21 50 2317
2014 CO-01 14 22 31 17 10 1 5 28 38 376
2014 CO-02 22 26 29 14 7 1 2 21 49 1286
2014 CO-03 26 30 29 11 4 0 0 15 56 537
2014 CO-04 35 30 17 16 0 0 2 16 66 55
2011 CO 18 26 30 16 7 1 3 23 45 2618
2011 CO-01 11 21 28 23 12 1 5 37 33 397
2011 CO-02 17 25 31 16 7 1 2 24 44 1423
2011 CO-03 22 30 30 12 4 0 2 16 53 679
2011 CO-04 21 31 34 6 5 1 2 12 53 76
2008 CO 17 27 29 18 7 1 2 26 45 2304
2008 CO-01 12 22 24 25 13 1 3 40 35 352
2008 CO-02 14 27 30 18 7 1 2 26 43 1233
2008 CO-03 22 30 30 13 4 0 1 17 53 596
2008 CO-04 26 23 34 12 3 2 2 15 50 69

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 9 18 30 28 11 2 2 41 28 2002
2018 CO-01 9 18 26 25 17 2 3 44 28 337
2018 CO-02 9 17 30 29 11 2 2 42 27 1089
2018 CO-03 10 18 34 27 8 1 1 36 29 481
2018 CO-04 4 19 20 43 9 3 3 55 24 31
2017 CO 10 17 28 25 14 2 3 42 29 2061
2017 CO-01 9 18 23 25 19 4 2 47 29 333
2017 CO-02 10 17 27 25 15 2 4 42 29 1144
2017 CO-03 11 15 33 27 11 1 1 39 27 488
2017 CO-04 9 15 24 33 10 3 6 47 26 46
2014 CO 10 16 30 27 13 2 3 42 27 2318
2014 CO-01 12 16 27 25 12 3 6 40 30 376
2014 CO-02 10 16 30 26 13 2 3 41 27 1284
2014 CO-03 9 16 30 29 14 0 2 44 25 539
2014 CO-04 7 16 29 41 5 0 2 47 23 56
2011 CO 9 17 30 26 13 2 4 41 27 2615
2011 CO-01 10 16 26 26 15 2 5 44 28 397
2011 CO-02 9 17 29 26 14 2 4 42 28 1421
2011 CO-03 8 16 35 24 13 1 2 39 25 677
2011 CO-04 10 9 32 34 7 5 3 44 21 77
2008 CO 13 22 28 20 10 2 4 33 38 2308
2008 CO-01 15 20 23 20 13 3 5 37 38 354
2008 CO-02 13 21 29 21 11 2 3 33 36 1232
2008 CO-03 14 27 29 20 8 1 2 29 41 597
2008 CO-04 10 21 31 21 6 1 9 30 35 70

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 17 24 36 15 5 1 1 21 42 2011
2018 CO-01 11 22 33 18 12 3 0 32 34 340
2018 CO-02 18 25 37 15 4 1 1 19 43 1094
2018 CO-03 18 25 37 16 3 1 0 19 44 482
2018 CO-04 16 29 37 6 9 0 3 16 46 31
2017 CO 19 26 33 14 6 1 1 21 46 2062
2017 CO-01 12 22 31 18 12 3 2 32 36 333
2017 CO-02 20 27 32 14 6 1 1 20 47 1145
2017 CO-03 22 26 36 12 3 0 0 15 49 488
2017 CO-04 21 26 33 13 4 0 4 17 48 46
2014 CO 24 27 30 11 4 1 2 16 52 2318
2014 CO-01 18 27 26 17 7 2 4 25 48 378
2014 CO-02 24 27 32 10 4 1 1 15 53 1283
2014 CO-03 25 30 30 10 4 1 1 14 56 538
2014 CO-04 24 22 39 13 0 0 2 13 47 56

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 41 32 9 10 7 1 0 74 17 2007
2018 CO-01 43 33 6 10 8 0 0 76 18 342
2018 CO-02 39 32 10 10 8 1 0 72 17 1092
2018 CO-03 45 31 8 9 5 1 0 77 14 478
2018 CO-04 40 36 10 11 4 0 0 76 14 31
2017 CO 43 32 9 9 7 1 0 76 15 2066
2017 CO-01 42 29 10 13 6 1 0 71 18 336
2017 CO-02 42 32 10 8 7 1 0 74 15 1148
2017 CO-03 45 36 6 7 6 0 0 81 12 487
2017 CO-04 42 38 3 7 9 0 2 81 16 45
2014 CO 39 30 9 11 9 1 0 70 20 2320
2014 CO-01 32 29 10 14 13 1 0 62 28 378
2014 CO-02 40 29 9 12 9 1 0 70 21 1285
2014 CO-03 41 33 10 9 6 0 0 75 15 538
2014 CO-04 57 25 7 5 5 0 0 83 10 56

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 48 35 7 7 3 0 0 83 11 2006
2018 CO-01 53 29 8 7 3 0 0 82 10 341
2018 CO-02 47 34 7 8 4 0 0 82 12 1093
2018 CO-03 46 39 6 6 2 0 0 85 8 477
2018 CO-04 57 22 10 7 4 0 0 79 11 31
2017 CO 45 37 6 7 4 0 0 83 11 2064
2017 CO-01 44 37 8 8 3 0 0 81 11 336
2017 CO-02 45 37 7 7 4 0 0 82 11 1145
2017 CO-03 46 40 5 6 3 0 0 86 9 487
2017 CO-04 52 33 0 7 7 0 2 86 14 46
2014 CO 39 40 9 8 3 0 0 79 11 2323
2014 CO-01 33 42 11 9 5 0 0 74 14 379
2014 CO-02 39 40 9 8 3 0 0 79 11 1286
2014 CO-03 47 36 7 7 3 0 0 83 10 539
2014 CO-04 47 38 9 4 2 0 0 85 5 56

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 41 40 11 5 3 1 0 82 7 2009
2018 CO-01 43 39 11 5 2 1 0 82 6 341
2018 CO-02 40 39 12 5 3 1 0 80 8 1093
2018 CO-03 43 42 9 4 2 0 0 85 6 480
2018 CO-04 49 40 0 7 4 0 0 89 11 31

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 41 37 13 4 2 3 0 80 7 2009
2018 CO-01 44 34 13 4 2 3 0 81 6 341
2018 CO-02 40 35 14 5 2 4 0 78 8 1093
2018 CO-03 41 39 12 2 2 2 0 83 4 481
2018 CO-04 40 49 3 0 4 4 0 93 4 30
2017 CO 36 36 15 5 3 4 1 76 9 2062
2017 CO-01 43 34 11 4 3 5 1 81 8 336
2017 CO-02 33 37 15 5 4 4 0 74 10 1146
2017 CO-03 38 37 14 5 2 3 0 78 7 486
2017 CO-04 39 38 14 8 0 0 2 78 8 45
2014 CO 38 35 15 4 3 5 1 77 7 2320
2014 CO-01 40 33 13 5 3 5 0 77 9 379
2014 CO-02 36 33 17 4 3 6 0 74 8 1285
2014 CO-03 38 40 13 3 2 4 0 81 5 537
2014 CO-04 50 33 13 2 3 0 0 82 5 56

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 36 41 12 6 3 2 0 78 10 2010
2018 CO-01 41 36 12 5 3 2 0 79 8 342
2018 CO-02 34 42 12 7 3 1 0 77 11 1095
2018 CO-03 34 44 11 6 3 1 0 79 10 479
2018 CO-04 39 48 6 0 0 6 0 94 0 31
2017 CO 32 41 14 7 4 2 0 74 11 2063
2017 CO-01 40 39 11 4 3 2 0 81 8 336
2017 CO-02 29 42 16 8 4 2 0 72 12 1144
2017 CO-03 34 41 13 8 3 2 0 77 10 487
2017 CO-04 40 33 12 11 2 0 2 75 13 46
2014 CO 34 37 15 7 4 3 0 73 11 2322
2014 CO-01 36 34 14 7 5 4 0 73 12 379
2014 CO-02 32 36 17 7 5 3 0 71 12 1286
2014 CO-03 36 40 13 6 2 2 0 78 8 538
2014 CO-04 47 33 13 2 5 0 0 81 7 56
2011 CO 30 39 15 8 5 3 0 72 13 2622
2011 CO-01 37 35 12 8 5 3 0 74 13 399
2011 CO-02 28 40 15 9 5 3 0 70 14 1424
2011 CO-03 29 40 16 7 4 3 0 73 11 679
2011 CO-04 41 33 9 9 6 1 0 75 16 77

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 44 38 9 5 3 0 0 83 8 2008
2018 CO-01 52 31 8 5 3 1 0 84 8 339
2018 CO-02 42 41 8 5 3 0 0 83 9 1096
2018 CO-03 44 37 10 5 3 1 0 81 9 480
2018 CO-04 53 34 14 0 0 0 0 86 0 30
2017 CO 41 39 9 6 4 0 0 81 10 2065
2017 CO-01 50 33 8 4 4 0 0 84 8 336
2017 CO-02 40 40 9 6 5 0 0 80 11 1148
2017 CO-03 38 43 9 5 4 0 0 82 10 486
2017 CO-04 46 31 16 6 0 0 2 77 6 46
2014 CO 39 38 12 7 4 0 0 78 11 2322
2014 CO-01 37 40 11 8 3 0 0 78 11 379
2014 CO-02 38 37 13 7 4 1 0 76 12 1286
2014 CO-03 44 38 10 5 3 0 0 82 8 538
2014 CO-04 52 32 9 2 5 0 0 84 7 56
2011 CO 37 39 13 7 4 0 0 76 11 2620
2011 CO-01 46 34 9 7 3 0 0 80 10 398
2011 CO-02 34 40 14 8 4 0 0 74 11 1423
2011 CO-03 35 42 12 6 5 0 0 78 10 679
2011 CO-04 47 33 12 1 6 0 1 80 8 77
2008 CO 32 39 14 9 5 0 0 71 15 2309
2008 CO-01 38 35 14 10 3 0 0 73 13 354
2008 CO-02 30 42 13 9 6 0 0 72 15 1235
2008 CO-03 33 38 14 9 5 1 0 72 14 595
2008 CO-04 30 45 7 8 8 0 1 77 16 69

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 21 33 16 11 9 7 4 60 22 2006
2018 CO-01 24 26 19 10 7 9 5 58 19 340
2018 CO-02 19 32 16 11 10 8 4 58 24 1095
2018 CO-03 22 39 14 11 7 4 3 65 19 478
2018 CO-04 23 52 7 7 7 0 3 78 15 29
2017 CO 25 31 16 9 10 6 4 62 21 2069
2017 CO-01 27 23 17 9 11 6 6 58 23 336
2017 CO-02 24 30 16 9 10 7 5 61 22 1149
2017 CO-03 24 35 16 9 8 4 4 65 18 488
2017 CO-04 32 33 10 9 12 3 2 67 22 46
2014 CO 27 28 16 11 10 5 4 60 23 2322
2014 CO-01 22 29 19 13 10 5 3 55 24 379
2014 CO-02 27 26 15 11 10 6 5 59 24 1286
2014 CO-03 32 30 14 9 9 4 2 66 19 538
2014 CO-04 36 34 17 3 7 0 2 72 11 56

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 31 38 13 11 5 2 1 70 16 2015
2018 CO-01 33 33 15 11 5 3 0 68 16 344
2018 CO-02 28 38 13 12 5 3 1 69 17 1096
2018 CO-03 36 38 9 9 6 2 0 75 15 481
2018 CO-04 34 39 13 10 0 4 0 76 10 31
2017 CO 35 37 10 10 5 3 0 74 15 2065
2017 CO-01 34 36 9 9 5 6 1 76 15 336
2017 CO-02 34 36 11 11 5 2 0 72 17 1148
2017 CO-03 39 39 8 9 4 1 0 79 13 486
2017 CO-04 33 42 7 8 7 2 2 78 15 45
2014 CO 34 37 11 9 5 3 0 74 15 2321
2014 CO-01 30 34 15 9 8 5 0 67 17 379
2014 CO-02 33 37 10 11 5 3 1 73 17 1285
2014 CO-03 41 38 8 7 4 1 0 81 11 539
2014 CO-04 38 36 11 7 4 5 0 77 11 56
2011 CO 34 36 11 9 5 4 1 73 15 2617
2011 CO-01 36 33 9 10 5 5 2 74 16 397
2011 CO-02 32 37 12 10 5 4 1 71 16 1421
2011 CO-03 38 35 11 8 6 3 0 75 14 679
2011 CO-04 45 38 9 4 4 1 0 84 8 77
2008 CO 29 33 14 12 8 4 1 65 20 2311
2008 CO-01 30 32 15 11 8 4 1 65 20 355
2008 CO-02 27 32 14 12 8 5 0 63 22 1234
2008 CO-03 33 34 11 11 7 3 1 69 19 597
2008 CO-04 40 31 15 4 4 4 1 76 9 70

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 30 38 19 8 4 1 0 69 12 2006
2018 CO-01 35 34 18 6 5 2 0 70 11 342
2018 CO-02 27 38 20 8 5 1 0 67 13 1091
2018 CO-03 35 37 17 9 2 1 0 72 11 478
2018 CO-04 25 66 10 0 0 0 0 90 0 31

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 14 21 20 16 17 11 2 40 37 2011
2018 CO-01 18 20 19 13 14 13 3 45 32 343
2018 CO-02 11 19 21 17 18 11 2 35 40 1094
2018 CO-03 16 26 17 14 16 10 2 47 34 480
2018 CO-04 18 27 15 14 10 13 4 54 28 31
2017 CO 16 19 17 16 18 12 2 41 39 2065
2017 CO-01 18 21 15 12 16 16 1 47 35 335
2017 CO-02 14 19 18 18 19 12 2 37 42 1147
2017 CO-03 17 21 16 17 16 10 3 44 37 487
2017 CO-04 21 15 24 11 16 10 4 42 30 46
2014 CO 11 19 18 19 20 11 2 35 44 2322
2014 CO-01 9 18 21 17 22 12 1 31 44 379
2014 CO-02 10 19 17 21 20 11 2 33 47 1285
2014 CO-03 13 20 19 15 19 11 3 39 39 539
2014 CO-04 15 21 18 17 17 11 0 40 39 56
2011 CO 11 17 21 16 17 15 3 34 41 2621
2011 CO-01 14 16 19 13 15 21 3 38 37 398
2011 CO-02 9 18 21 17 18 14 3 33 42 1426
2011 CO-03 14 16 21 17 17 12 3 36 40 679
2011 CO-04 14 18 21 18 14 9 5 38 37 76

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 14 86 2017
2018 CO-02 15 85 1101
2018 CO-03 15 85 480

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 CO 40 290
2018 CO-02 42 163
2018 CO-03 29 72

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 CO 73 290
2018 CO-02 71 163
2018 CO-03 72 72

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 CO 5 290
2018 CO-02 3 163
2018 CO-03 14 72

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 CO 0 290
2018 CO-02 0 163
2018 CO-03 0 72

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 CO 3 290
2018 CO-02 3 163

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 CO 14 290
2018 CO-02 18 163

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 CO 2 290

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 CO 42 289
2018 CO-02 42 162
2018 CO-03 41 72

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 CO 41 289
2018 CO-02 45 162
2018 CO-03 30 72

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 CO 48 289
2018 CO-02 45 162
2018 CO-03 45 72

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 CO 37 289
2018 CO-02 37 162
2018 CO-03 39 72

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 CO 32 289
2018 CO-02 32 162
2018 CO-03 32 72

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 CO 55 289
2018 CO-02 57 162
2018 CO-03 54 72

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 CO 30 289
2018 CO-02 29 162
2018 CO-03 33 72

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 CO 0 289
2018 CO-02 0 162
2018 CO-03 0 72

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 CO 6 289
2018 CO-02 6 162

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 CO 9 289
2018 CO-02 9 162
2018 CO-03 11 72

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 CO 48 289
2018 CO-02 44 162
2018 CO-03 43 72

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 CO 23 289
2018 CO-02 22 162
2018 CO-03 26 72

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 CO 16 289
2018 CO-02 18 162
2018 CO-03 10 72

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 CO 52 290
2018 CO-02 50 162
2018 CO-03 55 72

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 CO 26 290
2018 CO-02 22 162
2018 CO-03 36 72

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 CO 8 290
2018 CO-02 8 162
2018 CO-03 11 72

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 CO 15 290
2018 CO-02 15 162
2018 CO-03 14 72

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 CO 7 290
2018 CO-02 7 162
2018 CO-03 10 72

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 CO 4 290
2018 CO-02 3 162

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 CO 11 290
2018 CO-02 16 162
2018 CO-03 8 72

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 CO 13 290
2018 CO-02 12 162
2018 CO-03 19 72

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 CO 30 290
2018 CO-02 27 162
2018 CO-03 29 72

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 CO 7 278
2018 CO-02 8 158
2018 CO-03 6 70

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 CO 21 278
2018 CO-02 24 158
2018 CO-03 9 70

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 CO 5 278
2018 CO-02 6 158

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 CO 6 278
2018 CO-02 6 158
2018 CO-03 8 70

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 CO 10 278
2018 CO-02 11 158
2018 CO-03 10 70

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 CO 11 278
2018 CO-02 7 158
2018 CO-03 15 70

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 CO 8 278
2018 CO-02 8 158
2018 CO-03 7 70

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 CO 12 278
2018 CO-02 13 158
2018 CO-03 11 70

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 CO 11 278
2018 CO-02 11 158
2018 CO-03 10 70

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 CO 35 278
2018 CO-02 37 158
2018 CO-03 29 70

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 CO 7 278
2018 CO-02 7 158

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 CO 51 278
2018 CO-02 46 158
2018 CO-03 57 70

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 CO 57 278
2018 CO-02 56 158
2018 CO-03 57 70

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 CO 6 278
2018 CO-02 7 158

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 CO 12 278
2018 CO-02 11 158
2018 CO-03 16 70

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 13 15 21 9 7 29 6 42 25 2013
2018 CO-01 14 12 23 5 5 32 8 44 18 341
2018 CO-02 11 14 21 9 8 30 7 40 27 1098
2018 CO-03 17 16 22 10 7 24 4 46 24 480
2018 CO-04 25 26 10 7 4 17 11 70 15 30
2017 CO 12 15 19 8 9 29 8 43 27 2062
2017 CO-01 8 16 17 6 6 34 13 46 23 334
2017 CO-02 11 14 20 10 9 29 8 39 29 1147
2017 CO-03 17 16 17 6 10 28 6 50 24 488
2017 CO-04 22 16 33 2 7 7 12 47 12 45
2014 CO 12 14 20 8 8 31 7 42 25 2322
2014 CO-01 10 13 19 10 10 31 8 37 33 379
2014 CO-02 10 12 21 8 8 33 8 38 26 1286
2014 CO-03 16 17 19 7 6 29 6 51 20 538
2014 CO-04 15 25 21 3 11 15 10 53 19 56

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 26 32 19 8 5 9 1 64 15 2011
2018 CO-01 28 26 18 10 4 13 1 63 16 342
2018 CO-02 23 33 20 7 6 10 1 63 15 1096
2018 CO-03 30 33 19 9 5 4 1 66 14 479
2018 CO-04 32 40 14 4 4 7 0 77 8 30
2017 CO 25 28 19 9 7 11 1 60 18 2066
2017 CO-01 24 31 17 5 6 16 1 67 13 335
2017 CO-02 22 28 19 10 8 11 1 57 21 1147
2017 CO-03 29 28 20 8 6 7 1 62 16 488
2017 CO-04 37 20 21 4 7 7 4 64 13 46
2014 CO 20 29 21 8 6 14 1 58 17 2318
2014 CO-01 18 26 20 8 10 16 2 54 22 379
2014 CO-02 19 28 21 8 7 16 1 57 18 1284
2014 CO-03 26 31 21 7 4 11 0 64 12 537
2014 CO-04 25 27 31 5 7 5 0 55 13 56
2011 CO 27 35 18 7 4 8 0 68 12 2615
2011 CO-01 30 30 20 5 4 11 0 68 10 397
2011 CO-02 25 36 18 8 5 8 0 67 13 1422
2011 CO-03 28 35 19 6 4 8 0 69 11 678
2011 CO-04 42 30 14 6 5 1 1 74 11 75

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 8 92 2016
2018 CO-01 8 92 344
2018 CO-02 8 92 1099
2018 CO-03 8 92 479
2018 CO-04 0 100 30

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 CO 25 156
2018 CO-01 32 26
2018 CO-02 26 86
2018 CO-03 18 37

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 CO 83 156
2018 CO-01 82 26
2018 CO-02 86 86
2018 CO-03 73 37

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 CO 4 156
2018 CO-01 0 26

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 CO 0 156
2018 CO-01 0 26
2018 CO-02 0 86
2018 CO-03 0 37

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 CO 10 156
2018 CO-02 12 86

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 CO 6 156
2018 CO-01 0 26

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 CO 25 156
2018 CO-01 29 26
2018 CO-02 25 86
2018 CO-03 28 37

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 CO 24 156
2018 CO-01 29 26
2018 CO-02 27 86
2018 CO-03 17 37

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 CO 17 156
2018 CO-02 17 86

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 CO 12 156
2018 CO-02 17 86

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 CO 44 156
2018 CO-01 51 26
2018 CO-02 42 86
2018 CO-03 40 37

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 CO 31 156
2018 CO-01 40 26
2018 CO-02 27 86
2018 CO-03 33 37

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 CO 5 156
2018 CO-02 7 86

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 CO 11 156
2018 CO-02 9 86

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 CO 0 156
2018 CO-01 0 26
2018 CO-02 0 86
2018 CO-03 0 37

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 CO 10 156
2018 CO-02 12 86

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 CO 0 156
2018 CO-01 0 26
2018 CO-02 0 86
2018 CO-03 0 37

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 CO 13 156
2018 CO-02 11 86

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 CO 27 156
2018 CO-01 33 26
2018 CO-02 24 86
2018 CO-03 30 37

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 CO 10 156
2018 CO-02 7 86

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 CO 7 156
2018 CO-03 14 37

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 CO 9 156
2018 CO-02 11 86

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 CO 4 156
2018 CO-01 0 26

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 CO 5 156
2018 CO-02 6 86

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 CO 5 156
2018 CO-02 6 86

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 CO 62 156
2018 CO-01 62 26
2018 CO-02 64 86
2018 CO-03 60 37

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 CO 18 148
2018 CO-01 45 25
2018 CO-02 10 80
2018 CO-03 19 37

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 CO 5 148
2018 CO-02 6 80

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 CO 6 148
2018 CO-02 8 80

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 CO 11 148
2018 CO-02 15 80

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 CO 11 148
2018 CO-02 16 80

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 CO 33 148
2018 CO-01 27 25
2018 CO-02 37 80
2018 CO-03 27 37

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 CO 7 148
2018 CO-02 7 80

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 CO 50 148
2018 CO-01 31 25
2018 CO-02 56 80
2018 CO-03 48 37

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 CO 67 148
2018 CO-01 40 25
2018 CO-02 78 80
2018 CO-03 59 37

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 CO 8 148
2018 CO-01 0 25
2018 CO-02 9 80
2018 CO-03 13 37

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 14 14 23 2 4 36 6 49 11 2016
2018 CO-01 14 12 25 1 3 38 6 48 8 343
2018 CO-02 12 14 23 3 4 38 7 46 12 1098
2018 CO-03 16 17 23 3 4 32 5 52 11 481
2018 CO-04 27 21 7 0 0 31 15 88 0 30
2017 CO 13 13 20 3 4 38 7 50 14 2065
2017 CO-01 11 13 16 1 4 42 12 53 12 335
2017 CO-02 12 13 21 4 5 39 6 45 16 1148
2017 CO-03 17 15 19 3 2 38 6 56 10 487
2017 CO-04 22 18 22 0 2 21 15 63 3 45
2014 CO 12 13 21 4 3 40 7 47 12 2322
2014 CO-01 12 14 20 5 4 38 7 47 17 379
2014 CO-02 11 11 22 4 3 42 7 43 14 1286
2014 CO-03 15 14 20 2 2 41 7 55 8 538
2014 CO-04 12 25 22 2 2 31 7 59 6 56

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 28 31 21 4 3 13 1 68 8 2014
2018 CO-01 29 25 22 3 3 17 1 67 7 342
2018 CO-02 25 33 20 4 3 13 1 68 9 1098
2018 CO-03 32 30 22 3 4 8 1 68 8 480
2018 CO-04 46 33 11 0 0 10 0 88 0 30
2017 CO 27 31 19 4 4 15 1 69 9 2056
2017 CO-01 27 29 14 3 3 21 2 73 8 333
2017 CO-02 25 31 21 4 4 14 1 66 10 1143
2017 CO-03 30 34 17 3 2 11 1 74 7 485
2017 CO-04 35 17 18 6 0 18 6 69 8 46
2014 CO 24 27 21 4 3 20 2 64 9 2319
2014 CO-01 22 25 19 6 4 22 2 62 13 378
2014 CO-02 22 26 22 4 3 21 2 62 10 1285
2014 CO-03 29 29 19 4 2 16 1 70 7 537
2014 CO-04 25 31 27 2 2 11 2 65 4 56
2011 CO 32 34 17 4 2 11 0 74 7 2619
2011 CO-01 34 34 15 3 2 12 0 77 6 398
2011 CO-02 29 35 17 5 2 12 0 73 8 1424
2011 CO-03 33 33 17 4 1 12 0 75 6 678
2011 CO-04 44 30 19 1 4 2 0 75 5 76
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 55 25 10 4 5 1 0 81 9 2000
2018 CO-01 58 25 8 4 4 2 0 85 7 340
2018 CO-02 55 25 10 4 5 1 0 81 9 1091
2018 CO-03 54 26 11 4 5 1 0 80 9 476
2018 CO-04 46 38 10 0 3 3 0 86 3 31
2017 CO 55 24 9 5 5 2 0 81 10 2064
2017 CO-01 57 24 8 4 5 1 0 82 9 334
2017 CO-02 55 24 9 5 4 2 0 81 9 1148
2017 CO-03 55 25 10 5 4 1 0 81 10 488
2017 CO-04 47 35 4 3 7 3 2 86 10 45

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 33 42 13 6 3 2 0 77 9 2012
2018 CO-01 35 38 14 6 3 4 0 76 9 342
2018 CO-02 31 42 14 6 4 2 0 75 10 1098
2018 CO-03 35 44 12 5 2 2 0 80 7 477
2018 CO-04 39 35 12 8 4 3 0 76 12 31
2017 CO 25 43 15 9 5 3 0 70 14 2066
2017 CO-01 28 41 12 10 4 4 0 72 15 335
2017 CO-02 23 43 16 9 5 4 0 69 15 1148
2017 CO-03 29 44 15 6 4 2 0 75 10 487
2017 CO-04 22 36 21 7 5 7 2 64 13 46

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 24 35 18 13 8 2 0 60 22 2017
2018 CO-01 28 33 16 11 8 3 0 63 20 343
2018 CO-02 23 34 19 14 9 2 0 58 23 1099
2018 CO-03 23 37 17 13 7 2 0 61 21 480
2018 CO-04 28 44 17 7 4 0 0 72 11 31
2017 CO 17 39 18 15 10 1 0 56 26 2062
2017 CO-01 23 37 17 12 10 1 0 61 22 334
2017 CO-02 15 40 18 15 10 1 0 56 26 1148
2017 CO-03 15 41 19 15 9 1 0 56 25 484
2017 CO-04 29 31 10 16 9 2 2 63 26 46

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 28 27 20 11 13 0 1 56 24 2016
2018 CO-01 21 25 21 14 18 0 1 47 32 341
2018 CO-02 29 27 18 10 14 0 1 57 24 1099
2018 CO-03 28 29 22 10 8 0 2 58 19 481
2018 CO-04 39 36 6 4 13 0 3 77 17 31
2017 CO 28 25 20 12 14 0 1 54 26 2066
2017 CO-01 21 25 21 12 19 1 1 47 32 336
2017 CO-02 29 25 18 13 13 0 1 55 26 1147
2017 CO-03 28 26 22 10 13 0 1 55 23 487
2017 CO-04 40 20 20 4 9 0 6 64 14 46

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 13 27 31 17 12 0 0 41 29 2016
2018 CO-01 21 34 27 12 6 0 0 55 18 341
2018 CO-02 12 28 32 17 11 0 0 39 28 1099
2018 CO-03 10 21 31 21 16 0 0 32 37 481
2018 CO-04 12 27 38 9 14 0 0 39 23 31
2017 CO 13 29 30 17 9 0 1 43 27 2065
2017 CO-01 21 35 26 11 6 0 1 57 17 336
2017 CO-02 12 30 31 17 9 0 0 42 27 1145
2017 CO-03 9 24 33 21 12 0 0 34 33 488
2017 CO-04 20 11 33 21 11 0 4 32 34 46

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 17 30 28 15 10 0 1 47 25 2013
2018 CO-01 27 37 20 9 6 0 1 65 15 339
2018 CO-02 16 29 29 15 10 0 1 45 26 1100
2018 CO-03 10 26 30 18 14 0 1 37 32 479
2018 CO-04 18 31 31 12 7 0 0 50 19 31
2017 CO 17 30 27 15 9 0 1 47 25 2060
2017 CO-01 29 33 23 6 6 0 2 64 13 335
2017 CO-02 15 30 28 17 9 0 1 45 26 1145
2017 CO-03 10 29 30 18 12 0 0 39 31 485
2017 CO-04 15 31 20 15 12 2 4 49 29 45

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 17 26 25 17 13 1 1 44 31 2014
2018 CO-01 28 24 23 12 10 1 2 54 23 341
2018 CO-02 16 27 25 17 12 1 1 44 31 1097
2018 CO-03 11 22 26 22 18 0 1 33 41 481
2018 CO-04 9 30 35 15 11 0 0 39 26 31
2017 CO 17 25 26 17 12 1 2 43 30 2065
2017 CO-01 28 28 21 11 9 1 2 57 21 336
2017 CO-02 16 25 25 18 12 2 2 43 31 1147
2017 CO-03 9 26 29 21 14 0 1 36 35 486
2017 CO-04 13 17 33 11 20 0 6 32 34 46

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 41 28 16 7 4 0 4 72 12 2010
2018 CO-01 55 21 13 5 0 1 4 81 6 342
2018 CO-02 41 29 15 6 4 0 5 74 10 1094
2018 CO-03 29 31 19 11 8 0 2 61 19 479
2018 CO-04 32 28 24 9 7 0 0 59 16 31
2017 CO 39 30 15 6 3 0 6 74 10 2059
2017 CO-01 53 23 9 3 2 1 9 84 5 336
2017 CO-02 40 29 15 5 3 0 7 75 9 1142
2017 CO-03 26 38 18 11 5 0 3 65 17 485
2017 CO-04 25 24 29 4 12 0 7 52 17 46

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 27 29 23 12 9 0 1 56 21 2010
2018 CO-01 35 28 21 9 6 1 1 64 15 341
2018 CO-02 28 28 22 12 10 0 1 56 22 1095
2018 CO-03 19 31 25 13 11 0 0 50 25 480
2018 CO-04 25 33 22 7 14 0 0 58 20 31
2017 CO 25 32 23 12 8 0 1 58 20 2049
2017 CO-01 33 33 20 8 5 0 1 67 13 333
2017 CO-02 24 32 22 12 9 0 0 57 21 1138
2017 CO-03 20 34 25 13 7 0 0 54 21 482
2017 CO-04 25 24 19 17 11 0 4 51 29 46

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 21 36 24 12 6 0 1 58 18 2005
2018 CO-01 29 34 24 8 4 1 1 64 12 341
2018 CO-02 19 36 25 13 6 0 1 56 19 1095
2018 CO-03 19 38 24 13 5 0 0 58 18 476
2018 CO-04 27 27 28 15 4 0 0 53 18 31
2017 CO 21 32 25 14 7 0 1 53 21 2051
2017 CO-01 30 34 21 8 5 1 2 65 13 333
2017 CO-02 19 31 27 15 7 0 1 50 22 1140
2017 CO-03 17 34 25 15 8 0 1 52 23 482
2017 CO-04 25 28 23 15 5 0 4 56 20 46

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 18 32 27 14 8 0 1 51 23 2009
2018 CO-01 26 32 23 11 5 1 2 59 17 342
2018 CO-02 17 32 28 14 8 0 1 49 22 1095
2018 CO-03 12 34 27 16 9 0 0 47 26 478
2018 CO-04 32 17 31 13 7 0 0 49 20 31
2017 CO 17 31 25 16 9 0 1 49 26 2051
2017 CO-01 26 33 21 10 7 1 2 61 17 332
2017 CO-02 15 31 26 17 10 0 1 47 27 1141
2017 CO-03 12 30 27 20 9 0 1 43 30 482
2017 CO-04 19 27 25 13 11 0 4 49 25 46

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 22 33 24 13 8 0 1 55 21 2007
2018 CO-01 27 29 24 13 7 0 0 56 20 342
2018 CO-02 21 32 25 12 8 0 1 54 21 1093
2018 CO-03 19 36 23 14 8 0 1 55 22 478
2018 CO-04 39 31 13 10 6 0 0 70 17 31
2017 CO 22 31 22 14 8 0 1 54 23 2053
2017 CO-01 27 32 22 10 6 0 2 61 17 333
2017 CO-02 22 31 22 16 8 0 1 53 24 1141
2017 CO-03 20 33 23 14 10 0 1 53 24 483
2017 CO-04 25 30 21 11 9 0 4 58 21 46

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 25 34 22 12 6 0 1 60 18 1997
2018 CO-01 32 35 22 9 2 0 0 67 11 341
2018 CO-02 25 34 23 10 7 0 1 59 18 1090
2018 CO-03 23 34 20 16 7 0 0 57 23 475
2018 CO-04 18 33 30 12 7 0 0 51 19 31
2017 CO 26 34 23 10 6 0 1 60 16 2046
2017 CO-01 31 35 20 6 4 1 2 68 11 332
2017 CO-02 25 33 23 11 6 0 1 59 17 1138
2017 CO-03 23 34 25 12 6 0 0 57 18 480
2017 CO-04 32 32 15 8 9 0 4 67 18 46

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 51 24 11 6 5 0 2 77 12 1996
2018 CO-01 49 25 11 8 4 0 3 76 13 341
2018 CO-02 50 25 11 6 6 0 2 77 12 1088
2018 CO-03 52 25 13 5 5 0 0 78 10 475
2018 CO-04 50 23 13 4 6 0 4 76 11 31
2017 CO 54 23 12 6 4 0 1 78 9 2064
2017 CO-01 58 21 12 4 3 0 2 80 7 335
2017 CO-02 52 25 12 5 4 0 1 78 10 1147
2017 CO-03 55 22 12 8 2 0 0 78 10 487
2017 CO-04 53 25 4 4 9 0 4 81 14 45

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 72 14 5 1 3 1 5 91 4 2000
2018 CO-01 70 16 3 2 3 0 5 91 5 342
2018 CO-02 71 13 5 1 3 1 6 90 4 1095
2018 CO-03 74 14 5 1 2 1 3 92 3 470
2018 CO-04 74 19 0 0 0 0 6 100 0 31

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 68 14 7 3 5 1 3 85 8 2004
2018 CO-01 69 12 7 3 4 1 4 85 8 341
2018 CO-02 67 14 7 3 5 1 3 84 8 1094
2018 CO-03 69 13 6 4 5 1 3 85 9 476
2018 CO-04 80 6 3 4 0 0 6 93 4 31
2017 CO 69 14 6 4 4 1 3 85 8 2064
2017 CO-01 73 13 4 3 4 1 1 89 7 336
2017 CO-02 66 15 7 5 4 1 3 84 9 1145
2017 CO-03 73 11 7 4 3 1 2 87 7 488
2017 CO-04 66 16 5 0 7 0 6 88 7 45

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 54 28 10 3 2 0 1 84 6 2006
2018 CO-01 60 26 7 3 1 0 2 88 5 340
2018 CO-02 54 28 10 3 3 0 1 84 6 1092
2018 CO-03 50 29 13 4 2 0 1 81 6 480
2018 CO-04 64 19 3 11 0 0 3 86 11 31
2017 CO 54 28 10 4 2 0 2 84 6 2061
2017 CO-01 58 27 9 3 2 0 1 86 4 336
2017 CO-02 53 28 10 4 3 0 2 83 7 1145
2017 CO-03 55 27 11 4 2 0 1 83 6 485
2017 CO-04 58 29 2 0 7 0 4 90 7 45

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 50 23 12 7 7 0 1 74 14 2000
2018 CO-01 57 23 9 5 5 0 1 81 10 340
2018 CO-02 49 22 12 7 7 0 1 73 15 1091
2018 CO-03 47 24 13 8 6 0 1 72 14 475
2018 CO-04 61 20 9 3 4 0 3 83 7 31
2017 CO 53 21 11 7 5 0 2 76 12 2063
2017 CO-01 58 22 7 6 4 0 2 82 10 335
2017 CO-02 51 21 12 8 5 0 2 74 13 1146
2017 CO-03 55 21 11 6 5 0 1 78 11 487
2017 CO-04 54 27 9 0 4 0 6 86 5 45

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 49 12 5 2 1 0 31 88 4 1997
2018 CO-01 57 4 0 0 0 0 39 99 0 338
2018 CO-02 49 7 2 1 1 0 40 94 2 1090
2018 CO-03 40 29 14 5 3 0 9 76 9 477
2018 CO-04 54 24 16 0 0 0 6 83 0 31
2017 CO 51 13 5 2 1 0 29 89 4 2061
2017 CO-01 56 5 2 0 0 0 36 95 1 336
2017 CO-02 52 8 2 1 1 0 36 94 2 1142
2017 CO-03 46 27 11 5 2 0 8 79 8 488
2017 CO-04 39 35 11 2 2 0 11 83 5 45

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 57 22 11 3 2 0 5 83 5 2001
2018 CO-01 63 19 7 3 1 0 7 88 4 340
2018 CO-02 55 21 12 4 2 0 5 80 7 1089
2018 CO-03 56 25 11 3 1 0 4 84 4 478
2018 CO-04 75 16 4 3 0 0 3 93 3 31
2017 CO 59 23 9 3 1 0 4 86 5 2052
2017 CO-01 67 21 4 1 1 1 5 93 2 335
2017 CO-02 56 23 11 4 2 0 5 83 6 1141
2017 CO-03 60 27 7 3 1 0 2 89 4 482
2017 CO-04 60 13 16 2 0 0 9 80 3 44

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 70 15 5 3 3 0 4 89 6 2009
2018 CO-01 59 19 6 6 6 0 4 81 12 341
2018 CO-02 70 15 5 3 3 0 4 89 6 1095
2018 CO-03 79 12 4 1 1 1 3 94 2 479
2018 CO-04 68 22 0 3 0 0 7 97 3 31
2017 CO 68 17 6 2 3 0 3 89 5 2062
2017 CO-01 63 18 7 4 6 0 3 83 10 336
2017 CO-02 67 18 6 2 2 0 4 89 4 1145
2017 CO-03 76 14 5 1 1 0 2 93 2 486
2017 CO-04 62 21 4 2 3 2 6 90 5 45

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 50 29 13 4 2 0 2 81 6 2006
2018 CO-01 49 26 16 3 2 0 4 78 6 339
2018 CO-02 48 31 13 4 2 0 2 80 6 1096
2018 CO-03 55 27 12 4 1 0 2 83 5 477
2018 CO-04 62 19 13 0 0 0 7 86 0 31
2017 CO 52 28 11 4 2 0 3 83 6 2058
2017 CO-01 50 30 14 3 1 0 2 82 4 335
2017 CO-02 50 28 12 4 2 0 3 81 6 1143
2017 CO-03 61 25 8 3 1 0 2 88 4 486
2017 CO-04 53 20 11 7 0 2 6 80 7 45

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 11 32 38 14 5 0 0 43 18 2019
2018 CO-01 13 41 32 11 3 0 0 54 14 344
2018 CO-02 11 32 39 14 4 0 0 43 18 1100
2018 CO-03 9 26 41 17 6 0 0 36 23 481
2018 CO-04 6 39 35 16 4 0 0 45 20 31
2017 CO 9 33 39 14 5 0 0 42 19 2064
2017 CO-01 13 43 32 8 4 0 0 56 12 336
2017 CO-02 8 32 41 14 5 0 0 40 19 1146
2017 CO-03 8 30 40 17 6 0 0 38 23 487
2017 CO-04 9 22 33 26 5 0 4 33 32 46

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 9 19 40 23 9 0 0 32 28 2000
2018 CO-01 6 18 32 30 14 0 0 43 24 338
2018 CO-02 8 19 41 23 9 0 0 33 27 1092
2018 CO-03 12 20 44 18 6 0 0 24 32 478
2018 CO-04 11 22 46 13 9 0 0 22 32 31
2017 CO 6 20 41 24 8 0 0 32 27 2060
2017 CO-01 4 13 41 30 12 0 0 41 17 335
2017 CO-02 6 22 40 23 8 0 0 31 28 1145
2017 CO-03 7 21 45 22 5 0 0 27 28 486
2017 CO-04 7 30 30 18 13 0 2 31 38 44
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 33 27 18 10 9 3 1 34 66 2022
2018 CO-01 26 27 19 13 12 2 1 26 74 344
2018 CO-02 35 25 17 10 10 3 1 36 64 1102
2018 CO-03 34 30 20 8 5 4 0 35 65 482
2018 CO-04 57 14 17 7 5 0 0 57 43 31
2017 CO 30 25 18 10 11 6 1 32 68 2066
2017 CO-01 27 20 19 13 15 6 0 29 71 336
2017 CO-02 32 26 17 9 10 6 1 34 66 1148
2017 CO-03 29 27 20 9 8 6 1 31 69 487
2017 CO-04 38 18 20 9 7 6 2 41 59 46

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 CO 20 1279
2018 CO-01 31 245
2018 CO-02 18 680
2018 CO-03 14 300
2018 CO-04 22 13
2017 CO 18 1294
2017 CO-01 29 224
2017 CO-02 17 698
2017 CO-03 14 315
2017 CO-04 22 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 CO 35 1279
2018 CO-01 46 245
2018 CO-02 35 680
2018 CO-03 26 300
2018 CO-04 16 13
2017 CO 36 1294
2017 CO-01 42 224
2017 CO-02 36 698
2017 CO-03 32 315
2017 CO-04 47 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 CO 19 1279
2018 CO-01 26 245
2018 CO-02 19 680
2018 CO-03 15 300
2018 CO-04 16 13
2017 CO 17 1294
2017 CO-01 25 224
2017 CO-02 17 698
2017 CO-03 11 315
2017 CO-04 17 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 CO 42 1279
2018 CO-01 28 245
2018 CO-02 40 680
2018 CO-03 57 300
2018 CO-04 31 13
2017 CO 49 1294
2017 CO-01 41 224
2017 CO-02 45 698
2017 CO-03 62 315
2017 CO-04 65 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 CO 7 1279
2018 CO-01 4 245
2018 CO-02 9 680
2018 CO-03 6 300
2018 CO-04 7 13
2017 CO 7 1294
2017 CO-01 8 224
2017 CO-02 8 698
2017 CO-03 6 315
2017 CO-04 4 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 CO 31 1279
2018 CO-01 26 245
2018 CO-02 33 680
2018 CO-03 32 300
2018 CO-04 15 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 CO 34 1279
2018 CO-01 36 245
2018 CO-02 36 680
2018 CO-03 26 300
2018 CO-04 33 13
2017 CO 42 1294
2017 CO-01 43 224
2017 CO-02 45 698
2017 CO-03 36 315
2017 CO-04 34 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 CO 5 43 19 13 4 17 1229
2018 CO-01 5 41 20 14 5 15 240
2018 CO-02 5 43 16 12 5 20 655
2018 CO-03 5 41 25 13 4 12 285
2018 CO-04 0 51 26 0 0 23 12
2017 CO 5 49 21 9 3 12 1281
2017 CO-01 4 51 23 9 2 12 222
2017 CO-02 7 48 18 10 3 13 692
2017 CO-03 4 50 24 9 2 10 310
2017 CO-04 0 52 18 8 4 17 23

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 CO 38 62 1262
2018 CO-01 36 64 243
2018 CO-02 38 62 672
2018 CO-03 40 60 294
2018 CO-04 41 59 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 46 14 12 8 9 1 9 67 19 2009
2018 CO-01 44 15 14 9 10 1 8 65 20 342
2018 CO-02 45 14 12 8 10 1 10 66 21 1095
2018 CO-03 50 17 11 7 7 1 7 73 15 478
2018 CO-04 72 10 9 0 6 0 3 84 7 31

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 14 24 15 19 21 1 6 41 43 1275
2018 CO-01 16 27 16 16 21 1 4 45 38 244
2018 CO-02 13 22 14 20 23 1 7 38 47 679
2018 CO-03 13 25 16 20 17 2 6 42 40 299
2018 CO-04 29 41 9 8 13 0 0 69 22 13
2017 CO 12 21 15 20 21 2 9 37 46 1301
2017 CO-01 11 26 12 23 18 2 9 40 46 225
2017 CO-02 12 21 15 19 21 2 10 37 45 704
2017 CO-03 12 19 14 23 19 3 9 35 48 314
2017 CO-04 24 25 9 8 26 4 4 53 37 24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 CO 5 13 13 20 38 2 10 20 65 1275
2018 CO-01 6 15 13 19 39 2 6 23 63 245
2018 CO-02 4 13 12 20 39 2 10 19 67 678
2018 CO-03 4 12 15 20 34 2 13 19 64 299
2018 CO-04 7 24 9 0 36 0 24 41 47 13
2017 CO 3 8 11 18 44 3 12 13 74 1299
2017 CO-01 3 6 8 18 51 4 10 11 80 225
2017 CO-02 4 8 13 16 43 3 13 14 71 701
2017 CO-03 3 9 10 24 40 4 11 14 75 315
2017 CO-04 4 0 9 4 67 4 12 5 85 24
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