2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CIPTC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	35	42	9	11	2	78	13	116
2018	CIPTC-07	42	37	11	11	0	79	11	19
2018	CIPTC-09	40	33	10	17	0	73	17	30
2018	CIPTC-10	33	46	9	11	2	78	13	46
2017	CIPTC	31	47	11	7	4	79	10	137
2017	CIPTC-07	35	41	6	18	0	76	18	17
2017	CIPTC-08	19	54	15	8	4	73	12	26
2017	CIPTC-09	28	50	8	8	8	78	15	40
2017	CIPTC-10	42	40	13	2	2	82	4	45
2014	CIPTC	37	43	11	6	3	80	9	102
2014	CIPTC-07	37	43	10	7	3	80	10	30
2014	CIPTC-09	57	29	7	0	7	86	7	14
2014	CIPTC-10	32	46	12	7	2	78	10	41
2011	CIPTC	41	32	8	19	0	73	19	75
2011	CIPTC-07	45	23	18	14	0	68	14	22
2011	CIPTC-09	57	24	0	19	0	81	19	21
2011	CIPTC-10	25	45	0	30	0	70	30	20

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	30	41	9	14	6	72	20	116
2018	CIPTC-07	30	40	5	25	0	70	25	20
2018	CIPTC-09	30	40	10	13	7	70	20	30
2018	CIPTC-10	28	43	11	9	9	72	17	46
2017	CIPTC	34	42	13	5	6	76	11	137
2017	CIPTC-07	41	41	6	0	12	82	12	17
2017	CIPTC-08	27	42	15	12	4	69	15	26
2017	CIPTC-09	30	45	13	5	8	75	13	40
2017	CIPTC-10	40	38	13	4	4	78	9	45

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	48	37	9	7	0	84	7	115
2018	CIPTC-07	47	37	16	0	0	84	0	19
2018	CIPTC-09	53	37	7	3	0	90	3	30
2018	CIPTC-10	48	35	9	9	0	83	9	46
2017	CIPTC	45	41	11	3	1	85	4	137
2017	CIPTC-07	41	47	12	0	0	88	0	17
2017	CIPTC-08	35	46	15	4	0	81	4	26
2017	CIPTC-09	50	38	8	3	3	88	5	40
2017	CIPTC-10	49	35	11	4	0	85	4	45
2014	CIPTC	60	32	6	2	0	92	2	101
2014	CIPTC-07	53	30	17	0	0	83	0	30
2014	CIPTC-09	71	29	0	0	0	100	0	14
2014	CIPTC-10	63	29	2	5	0	93	5	41
2011	CIPTC	56	37	4	3	0	93	3	75
2011	CIPTC-07	41	50	9	0	0	91	0	22
2011	CIPTC-09	76	24	0	0	0	100	0	21
2011	CIPTC-10	55	35	5	5	0	90	5	20

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	39	43	10	7	1	0	82	8	116
2018	CIPTC-07	40	35	15	10	0	0	75	10	20
2018	CIPTC-09	37	53	3	7	0	0	90	7	30
2018	CIPTC-10	40	40	13	7	0	0	80	7	45
2017	CIPTC	38	45	8	7	3	0	82	10	136
2017	CIPTC-07	41	35	0	24	0	0	76	24	17
2017	CIPTC-08	24	52	16	4	4	0	76	8	25
2017	CIPTC-09	38	43	8	10	3	0	80	13	40
2017	CIPTC-10	45	42	9	0	4	0	87	4	45
2014	CIPTC	43	41	8	4	3	1	85	7	102
2014	CIPTC-07	37	43	10	0	7	3	83	7	30
2014	CIPTC-09	64	29	7	0	0	0	93	0	14
2014	CIPTC-10	41	44	5	7	2	0	85	10	41
2011	CIPTC	48	31	17	4	0	0	79	4	75
2011	CIPTC-07	55	18	23	5	0	0	73	5	22
2011	CIPTC-09	67	19	10	5	0	0	86	5	21
2011	CIPTC-10	30	50	15	5	0	0	80	5	20

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	29	38	20	10	3	0	0	67	12	113
2018	CIPTC-07	26	47	21	5	0	0	0	74	5	19
2018	CIPTC-09	21	38	21	17	3	0	0	59	21	29
2018	CIPTC-10	34	34	18	11	2	0	0	68	14	44
2017	CIPTC	42	31	15	6	6	0	1	73	12	137
2017	CIPTC-07	41	35	18	6	0	0	0	76	6	17
2017	CIPTC-08	38	38	12	4	8	0	0	77	12	26
2017	CIPTC-09	45	25	10	10	10	0	0	70	20	40
2017	CIPTC-10	40	31	20	4	4	0	0	71	9	45
2014	CIPTC	52	28	15	0	3	2	0	82	3	102
2014	CIPTC-07	53	23	17	0	3	3	0	79	3	30
2014	CIPTC-09	79	7	7	0	0	7	0	92	0	14
2014	CIPTC-10	44	41	12	0	2	0	0	85	2	41
2011	CIPTC	55	32	11	1	1	0	0	87	3	75
2011	CIPTC-07	41	41	14	0	5	0	0	82	5	22
2011	CIPTC-09	62	29	10	0	0	0	0	90	0	21
2011	CIPTC-10	50	35	10	5	0	0	0	85	5	20

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	31	36	18	12	3	67	15	114
2018	CIPTC-07	37	32	21	11	0	68	11	19
2018	CIPTC-09	21	38	21	17	3	59	21	29
2018	CIPTC-10	36	31	16	16	2	67	18	45
2017	CIPTC	39	34	16	7	4	73	11	135
2017	CIPTC-07	38	44	19	0	0	81	0	16
2017	CIPTC-08	38	35	15	8	4	73	12	26
2017	CIPTC-09	33	36	15	8	8	69	15	39
2017	CIPTC-10	42	29	15	11	2	71	13	45
2014	CIPTC	47	39	12	2	1	85	3	101
2014	CIPTC-07	47	33	17	3	0	80	3	30
2014	CIPTC-09	77	23	0	0	0	100	0	13
2014	CIPTC-10	41	46	7	2	2	88	5	41
2011	CIPTC	53	37	8	1	0	91	1	75
2011	CIPTC-07	45	41	9	5	0	86	5	22
2011	CIPTC-09	57	38	5	0	0	95	0	21
2011	CIPTC-10	45	40	15	0	0	85	0	20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	33	23	23	10	9	3	0	58	19	114
2018	CIPTC-07	26	32	32	5	0	5	0	61	6	19
2018	CIPTC-09	24	28	17	17	14	0	0	52	31	29
2018	CIPTC-10	47	13	18	7	11	4	0	63	19	45
2017	CIPTC	38	23	18	12	7	1	0	62	20	137
2017	CIPTC-07	35	41	6	12	6	0	0	76	18	17
2017	CIPTC-08	38	15	35	0	12	0	0	54	12	26
2017	CIPTC-09	38	15	15	23	10	0	0	53	33	40
2017	CIPTC-10	42	27	15	9	4	2	0	71	14	45
2014	CIPTC	41	28	20	4	3	4	1	72	7	102
2014	CIPTC-07	33	33	20	3	3	3	3	71	7	30
2014	CIPTC-09	50	29	7	7	0	7	0	85	8	14
2014	CIPTC-10	46	27	17	2	2	5	0	77	5	41
2011	CIPTC	55	27	7	4	7	1	0	82	11	75
2011	CIPTC-07	45	23	9	14	9	0	0	68	23	22
2011	CIPTC-09	57	33	5	0	0	5	0	95	0	21
2011	CIPTC-10	50	40	10	0	0	0	0	90	0	20

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	44	36	10	5	4	0	0	80	9	117
2018	CIPTC-07	45	40	10	5	0	0	0	85	5	20
2018	CIPTC-09	57	30	7	3	3	0	0	87	7	30
2018	CIPTC-10	37	39	15	4	4	0	0	76	9	46
2017	CIPTC	53	32	7	4	4	0	1	85	8	137
2017	CIPTC-07	53	35	6	6	0	0	0	88	6	17
2017	CIPTC-08	38	46	8	4	4	0	0	85	8	26
2017	CIPTC-09	53	30	3	8	8	0	0	83	15	40
2017	CIPTC-10	60	24	9	2	2	0	2	86	5	45
2014	CIPTC	49	32	9	3	5	2	0	83	8	102
2014	CIPTC-07	40	43	13	0	0	3	0	86	0	30
2014	CIPTC-09	79	7	7	0	7	0	0	86	7	14
2014	CIPTC-10	44	34	7	7	7	0	0	78	15	41
2011	CIPTC	65	25	5	3	1	0	0	91	4	75
2011	CIPTC-07	64	27	9	0	0	0	0	91	0	22
2011	CIPTC-09	90	5	5	0	0	0	0	95	0	21
2011	CIPTC-10	45	45	5	5	0	0	0	90	5	20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	42	35	8	10	3	1	78	14	116
2018	CIPTC-07	50	25	10	10	0	5	79	11	20
2018	CIPTC-09	50	37	10	3	0	0	87	3	30
2018	CIPTC-10	38	42	4	13	2	0	80	16	45
2017	CIPTC	48	31	8	7	5	1	79	12	137
2017	CIPTC-07	41	41	6	12	0	0	82	12	17
2017	CIPTC-08	50	42	0	4	4	0	92	8	26
2017	CIPTC-09	40	28	10	13	10	0	68	23	40
2017	CIPTC-10	54	29	7	4	4	2	84	9	45
2014	CIPTC	44	34	11	5	6	0	78	11	102
2014	CIPTC-07	43	37	17	3	0	0	80	3	30
2014	CIPTC-09	64	21	7	0	7	0	86	7	14
2014	CIPTC-10	32	39	10	10	10	0	71	20	41
2011	CIPTC	50	32	8	5	4	0	82	9	74
2011	CIPTC-07	57	29	10	5	0	0	86	5	21
2011	CIPTC-09	57	38	5	0	0	0	95	0	21
2011	CIPTC-10	40	35	10	10	5	0	75	15	20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	44	33	11	9	3	0	77	12	117
2018	CIPTC-07	55	15	15	15	0	0	70	15	20
2018	CIPTC-09	43	43	7	7	0	0	87	7	30
2018	CIPTC-10	39	41	11	4	4	0	80	9	46
2017	CIPTC	57	26	7	7	3	0	83	10	137
2017	CIPTC-07	71	6	0	24	0	0	76	24	17
2017	CIPTC-08	50	38	8	4	0	0	88	4	26
2017	CIPTC-09	55	20	8	10	8	0	75	18	40
2017	CIPTC-10	60	29	7	2	2	0	89	4	45
2014	CIPTC	56	27	10	4	2	1	84	6	102
2014	CIPTC-07	60	30	7	3	0	0	90	3	30
2014	CIPTC-09	64	14	14	0	0	7	85	0	14
2014	CIPTC-10	49	29	12	7	2	0	78	10	41

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	34	37	14	7	3	5	1	75	10	117
2018	CIPTC-07	50	30	15	0	0	5	0	84	0	20
2018	CIPTC-09	27	37	17	7	3	10	0	70	11	30
2018	CIPTC-10	30	41	11	11	2	4	0	75	14	46
2017	CIPTC	33	34	14	9	4	7	0	71	14	137
2017	CIPTC-07	35	35	6	12	0	12	0	80	13	17
2017	CIPTC-08	31	31	15	8	4	12	0	70	13	26
2017	CIPTC-09	25	40	8	10	10	8	0	70	22	40
2017	CIPTC-10	38	31	22	7	0	2	0	71	7	45
2014	CIPTC	29	43	9	7	3	9	0	79	11	102
2014	CIPTC-07	27	40	7	10	3	13	0	77	15	30
2014	CIPTC-09	57	21	14	0	0	7	0	85	0	14
2014	CIPTC-10	27	41	10	10	5	7	0	74	16	41
2011	CIPTC	31	33	12	4	4	16	0	76	10	75
2011	CIPTC-07	23	41	5	5	0	27	0	88	6	22
2011	CIPTC-09	43	29	14	5	0	10	0	79	5	21
2011	CIPTC-10	25	25	20	5	5	20	0	63	13	20

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	20	40	19	15	6	1	60	21	117
2018	CIPTC-07	25	35	30	10	0	0	60	10	20
2018	CIPTC-09	17	40	23	10	10	0	57	20	30
2018	CIPTC-10	20	43	9	20	7	2	64	27	46
2017	CIPTC	25	31	25	12	5	2	58	17	137
2017	CIPTC-07	18	35	41	6	0	0	53	6	17
2017	CIPTC-08	35	15	38	0	8	4	52	8	26
2017	CIPTC-09	25	33	13	15	10	5	61	26	40
2017	CIPTC-10	18	42	20	18	2	0	60	20	45
2014	CIPTC	28	41	12	9	6	4	72	15	102
2014	CIPTC-07	23	30	17	17	7	7	57	25	30
2014	CIPTC-09	57	36	0	0	0	7	100	0	14
2014	CIPTC-10	22	49	10	10	7	2	73	18	41
2011	CIPTC	36	40	11	9	4	0	76	13	75
2011	CIPTC-07	27	45	18	5	5	0	73	9	22
2011	CIPTC-09	52	33	5	10	0	0	86	10	21
2011	CIPTC-10	25	45	15	10	5	0	70	15	20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	10	33	22	26	7	2	44	33	116
2018	CIPTC-07	15	20	35	20	0	10	39	22	20
2018	CIPTC-09	10	37	13	30	10	0	47	40	30
2018	CIPTC-10	9	35	18	29	9	0	44	38	45
2017	CIPTC	21	31	20	16	8	4	54	25	137
2017	CIPTC-07	18	41	12	24	0	6	63	25	17
2017	CIPTC-08	31	19	35	0	8	8	54	8	26
2017	CIPTC-09	23	25	8	30	13	3	49	44	40
2017	CIPTC-10	13	40	27	11	9	0	54	20	45
2014	CIPTC	19	35	26	12	3	5	57	16	102
2014	CIPTC-07	17	40	23	13	3	3	59	17	30
2014	CIPTC-09	43	29	21	0	0	7	77	0	14
2014	CIPTC-10	15	32	27	17	5	5	49	23	41
2011	CIPTC	27	47	13	11	1	1	74	12	75
2011	CIPTC-07	23	45	18	9	0	5	71	10	22
2011	CIPTC-09	29	52	10	10	0	0	81	10	21
2011	CIPTC-10	20	45	15	15	5	0	65	20	20

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	9	28	28	24	10	0	38	34	117
2018	CIPTC-07	10	15	55	15	5	0	25	20	20
2018	CIPTC-09	13	40	13	23	10	0	53	33	30
2018	CIPTC-10	9	30	24	24	13	0	39	37	46
2017	CIPTC	20	32	18	19	9	1	53	28	137
2017	CIPTC-07	24	29	12	29	6	0	53	35	17
2017	CIPTC-08	27	27	27	12	8	0	54	19	26
2017	CIPTC-09	23	28	15	18	15	3	51	33	40
2017	CIPTC-10	15	38	14	24	7	2	55	32	45
2014	CIPTC	15	39	21	18	6	2	55	24	102
2014	CIPTC-07	10	40	10	20	13	7	54	36	30
2014	CIPTC-09	21	50	14	14	0	0	71	14	14
2014	CIPTC-10	15	34	29	17	5	0	49	22	41
2011	CIPTC	23	43	15	13	7	0	65	20	75
2011	CIPTC-07	23	45	14	5	14	0	68	18	22
2011	CIPTC-09	29	52	5	14	0	0	81	14	21
2011	CIPTC-10	10	35	25	25	5	0	45	30	20

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	34	34	15	11	7	0	67	18	116
2018	CIPTC-07	32	26	21	21	0	0	58	21	19
2018	CIPTC-09	33	40	17	7	3	0	73	10	30
2018	CIPTC-10	37	35	11	7	11	0	72	17	46
2017	CIPTC	37	42	9	7	4	0	80	11	137
2017	CIPTC-07	29	41	18	6	6	0	71	12	17
2017	CIPTC-08	31	58	0	8	4	0	88	12	26
2017	CIPTC-09	38	38	13	8	5	0	75	13	40
2017	CIPTC-10	42	38	9	9	2	0	80	11	45
2014	CIPTC	33	49	9	9	0	0	82	9	100
2014	CIPTC-07	30	50	17	3	0	0	80	3	30
2014	CIPTC-09	57	36	7	0	0	0	93	0	14
2014	CIPTC-10	25	55	5	15	0	0	80	15	40
2011	CIPTC	44	33	11	9	1	1	78	11	75
2011	CIPTC-07	32	50	14	0	5	0	82	5	22
2011	CIPTC-09	57	29	0	10	0	5	90	10	21
2011	CIPTC-10	35	25	20	20	0	0	60	20	20

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	32	46	11	10	1	78	11	114
2018	CIPTC-07	47	37	16	0	0	84	0	19
2018	CIPTC-09	37	43	7	13	0	80	13	30
2018	CIPTC-10	23	48	18	9	2	70	11	44
2017	CIPTC	30	43	12	11	4	73	15	137
2017	CIPTC-07	24	47	24	6	0	71	6	17
2017	CIPTC-08	31	50	12	4	4	81	8	26
2017	CIPTC-09	30	40	5	18	8	70	25	40
2017	CIPTC-10	31	36	15	13	4	67	18	45

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	13	19	15	18	8	26	2	44	35	117
2018	CIPTC-07	5	5	25	20	5	40	0	17	42	20
2018	CIPTC-09	17	20	17	10	7	30	0	52	24	30
2018	CIPTC-10	13	20	15	20	11	17	4	42	39	46
2017	CIPTC	15	20	14	16	7	24	4	49	32	137
2017	CIPTC-07	18	24	18	24	0	18	0	50	29	17
2017	CIPTC-08	12	23	4	19	12	27	4	50	44	26
2017	CIPTC-09	15	10	20	13	13	25	5	36	36	40
2017	CIPTC-10	16	27	11	15	2	22	7	60	25	45
2014	CIPTC	14	21	21	13	3	24	5	49	22	102
2014	CIPTC-07	10	27	13	17	7	27	0	50	32	30
2014	CIPTC-09	14	21	14	14	0	36	0	56	22	14
2014	CIPTC-10	17	15	27	12	0	20	10	45	17	41

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	40	38	9	9	3	1	0	79	12	117
2018	CIPTC-07	40	40	15	0	5	0	0	80	5	20
2018	CIPTC-09	53	30	7	7	3	0	0	83	10	30
2018	CIPTC-10	39	41	7	11	2	0	0	80	13	46
2017	CIPTC	47	36	4	7	5	0	1	84	12	137
2017	CIPTC-07	35	41	6	12	6	0	0	76	18	17
2017	CIPTC-08	46	46	4	0	4	0	0	92	4	26
2017	CIPTC-09	45	30	5	10	10	0	0	75	20	40
2017	CIPTC-10	51	38	0	7	2	0	2	91	9	45
2014	CIPTC	45	38	9	4	4	0	0	83	8	102
2014	CIPTC-07	43	43	10	3	0	0	0	87	3	30
2014	CIPTC-09	64	29	7	0	0	0	0	93	0	14
2014	CIPTC-10	44	34	10	5	7	0	0	78	12	41
2011	CIPTC	49	36	8	5	1	0	0	85	7	75
2011	CIPTC-07	55	27	9	9	0	0	0	82	9	22
2011	CIPTC-09	57	43	0	0	0	0	0	100	0	21
2011	CIPTC-10	30	45	15	5	5	0	0	75	10	20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	CIPTC	45	24	15	0	0	8	8	82	0	13
2017	CIPTC-10	45	20	18	0	0	9	9	78	0	11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	28	47	9	14	1	1	0	76	15	116
2018	CIPTC-07	26	53	5	16	0	0	0	79	16	19
2018	CIPTC-09	30	47	13	10	0	0	0	77	10	30
2018	CIPTC-10	30	41	11	15	2	0	0	72	17	46
2017	CIPTC	29	46	9	14	2	0	0	75	16	137
2017	CIPTC-07	29	53	12	6	0	0	0	82	6	17
2017	CIPTC-08	27	54	8	8	4	0	0	81	12	26
2017	CIPTC-09	25	33	10	28	5	0	0	58	33	40
2017	CIPTC-10	33	49	7	11	0	0	0	82	11	45
2014	CIPTC	34	49	9	5	2	0	1	84	7	102
2014	CIPTC-07	30	57	7	0	7	0	0	87	7	30
2014	CIPTC-09	36	43	21	0	0	0	0	79	0	14
2014	CIPTC-10	37	46	7	7	0	0	2	85	8	41
2011	CIPTC	48	36	4	8	4	0	0	84	12	75
2011	CIPTC-07	50	36	0	14	0	0	0	86	14	22
2011	CIPTC-09	52	43	0	5	0	0	0	95	5	21
2011	CIPTC-10	30	35	15	10	10	0	0	65	20	20

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	39	42	10	8	1	81	9	116
2018	CIPTC-07	32	47	16	5	0	79	5	19
2018	CIPTC-09	33	47	13	7	0	80	7	30
2018	CIPTC-10	44	39	11	7	0	83	7	46
2017	CIPTC	38	43	10	6	4	81	10	136
2017	CIPTC-07	31	56	0	13	0	88	13	16
2017	CIPTC-08	31	46	19	0	4	77	4	26
2017	CIPTC-09	33	45	8	10	5	78	15	40
2017	CIPTC-10	54	31	7	4	4	85	9	45
2014	CIPTC	42	37	13	3	5	79	8	102
2014	CIPTC-07	37	40	13	0	10	77	10	30
2014	CIPTC-09	71	14	14	0	0	86	0	14
2014	CIPTC-10	39	41	7	7	5	80	12	41
2011	CIPTC	47	28	12	11	3	75	13	75
2011	CIPTC-07	41	32	14	9	5	73	14	22
2011	CIPTC-09	57	29	0	14	0	86	14	21
2011	CIPTC-10	45	25	10	15	5	70	20	20

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	49	32	8	10	2	81	11	115
2018	CIPTC-07	37	32	16	16	0	68	16	19
2018	CIPTC-09	47	33	7	10	3	80	13	30
2018	CIPTC-10	56	36	6	2	0	91	2	45
2017	CIPTC	47	36	9	4	4	83	8	136
2017	CIPTC-07	50	38	0	13	0	88	13	16
2017	CIPTC-08	23	54	19	0	4	77	4	26
2017	CIPTC-09	45	38	3	8	8	83	15	40
2017	CIPTC-10	65	22	9	2	2	87	4	45
2014	CIPTC	48	34	10	6	2	82	8	102
2014	CIPTC-07	33	37	13	13	3	70	17	30
2014	CIPTC-09	64	21	14	0	0	86	0	14
2014	CIPTC-10	59	29	5	5	2	88	7	41
2011	CIPTC	49	33	8	9	0	83	9	75
2011	CIPTC-07	41	36	14	9	0	77	9	22
2011	CIPTC-09	57	38	0	5	0	95	5	21
2011	CIPTC-10	55	35	5	5	0	90	5	20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	14	39	17	17	11	2	54	28	115
2018	CIPTC-07	16	16	26	32	5	5	33	39	19
2018	CIPTC-09	13	33	13	23	17	0	47	40	30
2018	CIPTC-10	16	44	22	7	9	2	61	16	45
2017	CIPTC	27	38	18	12	4	1	65	17	137
2017	CIPTC-07	24	35	24	18	0	0	59	18	17
2017	CIPTC-08	27	62	8	4	0	0	88	4	26
2017	CIPTC-09	25	23	23	18	10	3	49	28	40
2017	CIPTC-10	27	40	18	11	4	0	67	15	45
2014	CIPTC	29	44	12	9	4	2	75	13	102
2014	CIPTC-07	23	43	17	13	3	0	67	17	30
2014	CIPTC-09	36	29	14	14	0	7	69	15	14
2014	CIPTC-10	32	49	10	2	7	0	80	10	41
2011	CIPTC	43	32	12	7	5	1	76	12	75
2011	CIPTC-07	32	45	14	0	9	0	77	9	22
2011	CIPTC-09	52	33	10	5	0	0	86	5	21
2011	CIPTC-10	45	15	15	10	10	5	63	21	20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	16	22	19	23	15	3	2	41	40	116
2018	CIPTC-07	15	20	5	45	10	5	0	37	58	20
2018	CIPTC-09	23	20	13	17	27	0	0	43	43	30
2018	CIPTC-10	16	22	29	16	9	4	4	42	27	45
2017	CIPTC	25	33	13	17	9	3	0	59	27	137
2017	CIPTC-07	24	24	12	29	12	0	0	47	41	17
2017	CIPTC-08	19	50	15	15	0	0	0	69	15	26
2017	CIPTC-09	28	28	8	23	13	3	0	56	36	40
2017	CIPTC-10	25	35	15	9	11	4	0	63	21	45
2014	CIPTC	17	22	20	22	16	5	0	40	39	102
2014	CIPTC-07	17	20	10	23	20	10	0	41	48	30
2014	CIPTC-09	14	29	29	21	0	7	0	46	23	14
2014	CIPTC-10	12	20	22	20	24	2	0	33	45	41
2011	CIPTC	24	35	19	5	12	4	0	62	18	74
2011	CIPTC-07	19	43	14	10	14	0	0	62	24	21
2011	CIPTC-09	29	43	19	0	0	10	0	79	0	21
2011	CIPTC-10	25	20	25	5	20	5	0	47	26	20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	29	47	11	10	2	0	77	12	116
2018	CIPTC-07	25	40	25	10	0	0	65	10	20
2018	CIPTC-09	40	40	7	10	3	0	80	13	30
2018	CIPTC-10	29	51	11	7	2	0	80	9	45
2017	CIPTC	31	34	20	10	4	0	66	14	137
2017	CIPTC-07	18	47	18	18	0	0	65	18	17
2017	CIPTC-08	19	38	23	19	0	0	58	19	26
2017	CIPTC-09	38	25	20	8	10	0	63	18	40
2017	CIPTC-10	38	38	18	4	2	0	76	7	45
2014	CIPTC	25	48	15	6	5	1	74	11	102
2014	CIPTC-07	13	53	20	7	7	0	67	13	30
2014	CIPTC-09	50	21	21	0	7	0	71	7	14
2014	CIPTC-10	24	59	10	2	5	0	83	7	41
2011	CIPTC	33	47	9	8	1	1	81	9	75
2011	CIPTC-07	18	64	5	14	0	0	82	14	22
2011	CIPTC-09	57	33	5	0	0	5	95	0	21
2011	CIPTC-10	25	55	15	5	0	0	80	5	20

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	40	29	15	12	4	0	69	16	117
2018	CIPTC-07	30	20	25	20	5	0	50	25	20
2018	CIPTC-09	47	23	13	13	3	0	70	17	30
2018	CIPTC-10	39	35	11	9	7	0	74	15	46
2017	CIPTC	40	32	17	6	4	1	73	10	137
2017	CIPTC-07	35	29	18	12	6	0	65	18	17
2017	CIPTC-08	35	35	23	4	4	0	69	8	26
2017	CIPTC-09	43	30	15	5	8	0	73	13	40
2017	CIPTC-10	42	33	15	7	2	0	76	9	45
2014	CIPTC	35	43	12	7	2	1	79	9	102
2014	CIPTC-07	30	40	17	10	3	0	70	13	30
2014	CIPTC-09	57	29	7	7	0	0	86	7	14
2014	CIPTC-10	34	49	10	5	2	0	83	7	41

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	27	39	14	15	3	0	1	67	19	117
2018	CIPTC-07	25	35	30	5	5	0	0	60	10	20
2018	CIPTC-09	30	40	10	20	0	0	0	70	20	30
2018	CIPTC-10	22	41	11	20	4	0	2	64	24	46
2017	CIPTC	37	43	11	7	2	0	0	80	9	137
2017	CIPTC-07	29	47	12	12	0	0	0	76	12	17
2017	CIPTC-08	31	50	8	12	0	0	0	81	12	26
2017	CIPTC-09	35	38	13	10	5	0	0	73	15	40
2017	CIPTC-10	45	42	9	2	2	0	0	87	4	45
2014	CIPTC	43	38	14	2	2	0	1	82	4	102
2014	CIPTC-07	47	27	27	0	0	0	0	73	0	30
2014	CIPTC-09	50	36	7	0	7	0	0	86	7	14
2014	CIPTC-10	37	49	10	2	2	0	0	85	5	41
2011	CIPTC	48	41	5	3	0	1	1	92	3	75
2011	CIPTC-07	41	45	5	5	0	5	0	90	5	22
2011	CIPTC-09	52	43	5	0	0	0	0	95	0	21
2011	CIPTC-10	50	35	10	5	0	0	0	85	5	20

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	20	40	23	10	4	3	61	15	117
2018	CIPTC-07	15	30	40	5	10	0	45	15	20
2018	CIPTC-09	17	40	27	13	3	0	57	17	30
2018	CIPTC-10	22	50	9	11	4	4	75	16	46
2017	CIPTC	31	38	17	8	4	2	70	13	137
2017	CIPTC-07	18	47	12	12	6	6	69	19	17
2017	CIPTC-08	31	35	23	12	0	0	65	12	26
2017	CIPTC-09	23	40	20	8	8	3	64	15	40
2017	CIPTC-10	38	40	13	4	4	0	78	9	45

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	50	37	4	7	2	0	87	9	115
2018	CIPTC-07	44	33	11	11	0	0	78	11	18
2018	CIPTC-09	47	37	3	10	3	0	83	13	30
2018	CIPTC-10	52	37	2	7	2	0	89	9	46
2017	CIPTC	52	30	7	8	3	0	82	11	136
2017	CIPTC-07	56	31	0	13	0	0	88	13	16
2017	CIPTC-08	50	42	4	4	0	0	92	4	26
2017	CIPTC-09	45	25	10	10	10	0	70	20	40
2017	CIPTC-10	60	24	9	7	0	0	85	7	45
2014	CIPTC	56	28	10	6	0	1	84	6	101
2014	CIPTC-07	57	17	13	13	0	0	73	13	30
2014	CIPTC-09	57	36	7	0	0	0	93	0	14
2014	CIPTC-10	63	32	2	2	0	0	95	2	41
2011	CIPTC	63	25	7	5	0	0	88	5	75
2011	CIPTC-07	68	23	5	5	0	0	91	5	22
2011	CIPTC-09	67	29	0	5	0	0	95	5	21
2011	CIPTC-10	50	25	15	10	0	0	75	10	20

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	38	31	20	9	1	0	1	70	10	117
2018	CIPTC-07	45	30	15	5	0	0	5	79	5	20
2018	CIPTC-09	33	37	20	10	0	0	0	70	10	30
2018	CIPTC-10	39	22	24	13	2	0	0	61	15	46
2017	CIPTC	31	39	19	9	1	1	1	71	10	137
2017	CIPTC-07	29	18	47	0	0	0	6	50	0	17
2017	CIPTC-08	23	54	12	12	0	0	0	77	12	26
2017	CIPTC-09	28	40	15	13	3	3	0	69	15	40
2017	CIPTC-10	35	36	20	9	0	0	0	71	9	45
2014	CIPTC	37	42	14	4	3	0	0	80	7	102
2014	CIPTC-07	57	30	13	0	0	0	0	87	0	30
2014	CIPTC-09	14	79	0	0	7	0	0	93	7	14
2014	CIPTC-10	41	41	17	0	0	0	0	83	0	41
2011	CIPTC	45	32	19	3	1	0	0	77	4	75
2011	CIPTC-07	59	23	18	0	0	0	0	82	0	22
2011	CIPTC-09	24	57	19	0	0	0	0	81	0	21
2011	CIPTC-10	50	20	15	10	5	0	0	70	15	20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CIPTC	34	31	35	116
2018	CIPTC-07	25	45	30	20
2018	CIPTC-09	43	17	40	30
2018	CIPTC-10	24	36	40	45
2017	CIPTC	17	37	46	137
2017	CIPTC-07	12	47	41	17
2017	CIPTC-08	19	42	38	26
2017	CIPTC-09	25	28	48	40
2017	CIPTC-10	11	42	47	45
2014	CIPTC	31	38	30	102
2014	CIPTC-07	37	40	23	30
2014	CIPTC-09	21	29	50	14
2014	CIPTC-10	29	39	32	41
2011	CIPTC	25	43	32	75
2011	CIPTC-07	32	36	32	22
2011	CIPTC-09	19	48	33	21
2011	CIPTC-10	20	50	30	20

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CIPTC	3	38	44	5	3	8	39
2018	CIPTC-09	0	31	62	0	0	8	13
2018	CIPTC-10	9	36	36	9	9	0	11
2017	CIPTC	4	43	48	0	4	0	23
2017	CIPTC-09	0	40	60	0	0	0	10
2014	CIPTC	13	37	38	3	9999	9	32
2014	CIPTC-07	18	36	36	0	9999	9	11
2014	CIPTC-10	17	25	42	8	9999	8	12
2011	CIPTC	5	47	21	5	9999	21	19

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	48	45	3	3	0	93	3	117
2018	CIPTC-07	55	35	5	5	0	90	5	20
2018	CIPTC-09	50	47	3	0	0	97	0	30
2018	CIPTC-10	46	46	2	7	0	91	7	46
2017	CIPTC	40	43	7	7	3	83	10	137
2017	CIPTC-07	35	47	18	0	0	82	0	17
2017	CIPTC-08	42	42	8	8	0	85	8	26
2017	CIPTC-09	35	43	5	13	5	78	18	40
2017	CIPTC-10	45	42	2	7	4	87	11	45
2014	CIPTC	48	44	5	2	1	92	3	102
2014	CIPTC-07	47	40	10	0	3	87	3	30
2014	CIPTC-09	79	21	0	0	0	100	0	14
2014	CIPTC-10	46	46	2	5	0	93	5	41
2011	CIPTC	43	49	5	1	1	92	3	75
2011	CIPTC-07	36	55	9	0	0	91	0	22
2011	CIPTC-09	57	43	0	0	0	100	0	21
2011	CIPTC-10	35	50	5	5	5	85	10	20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	16	55	19	9	2	0	71	10	116
2018	CIPTC-07	16	63	16	5	0	0	79	5	19
2018	CIPTC-09	13	57	20	10	0	0	70	10	30
2018	CIPTC-10	17	52	20	7	4	0	70	11	46
2017	CIPTC	28	39	15	15	2	1	68	17	137
2017	CIPTC-07	35	35	24	6	0	0	71	6	17
2017	CIPTC-08	35	46	12	8	0	0	81	8	26
2017	CIPTC-09	23	40	10	23	5	0	63	28	40
2017	CIPTC-10	25	38	15	18	2	2	64	20	45
2014	CIPTC	33	47	14	4	2	0	80	6	102
2014	CIPTC-07	27	53	13	3	3	0	80	7	30
2014	CIPTC-09	50	43	7	0	0	0	93	0	14
2014	CIPTC-10	32	44	15	7	2	0	76	10	41
2011	CIPTC	43	45	8	3	1	0	88	4	74
2011	CIPTC-07	43	48	10	0	0	0	90	0	21
2011	CIPTC-09	52	38	5	5	0	0	90	5	21
2011	CIPTC-10	35	50	10	0	5	0	85	5	20

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	11	27	38	18	3	2	1	22	39	117
2018	CIPTC-07	10	10	45	25	5	5	0	32	21	20
2018	CIPTC-09	10	33	37	20	0	0	0	20	43	30
2018	CIPTC-10	13	33	28	17	7	0	2	24	47	46
2017	CIPTC	14	29	38	10	7	0	2	17	44	135
2017	CIPTC-07	12	29	35	6	12	0	6	19	44	17
2017	CIPTC-08	4	31	58	0	4	0	4	4	36	26
2017	CIPTC-09	18	25	33	15	8	0	3	23	44	40
2017	CIPTC-10	21	33	30	9	7	0	0	16	53	43
2014	CIPTC	6	31	34	18	8	0	3	26	38	102
2014	CIPTC-07	0	33	30	17	17	0	3	34	34	30
2014	CIPTC-09	14	14	43	29	0	0	0	29	29	14
2014	CIPTC-10	7	27	39	17	5	0	5	23	36	41
2011	CIPTC	9	15	33	28	11	1	3	40	25	75
2011	CIPTC-07	9	23	18	23	18	5	5	45	35	22
2011	CIPTC-09	10	5	43	29	14	0	0	43	14	21
2011	CIPTC-10	15	10	45	25	5	0	0	30	25	20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	15	34	22	20	9	1	0	30	49	116
2018	CIPTC-07	10	45	25	5	15	0	0	20	55	20
2018	CIPTC-09	10	47	20	20	3	0	0	23	57	30
2018	CIPTC-10	20	22	20	24	13	0	0	38	42	45
2017	CIPTC	19	27	31	10	11	1	1	21	47	135
2017	CIPTC-07	12	41	18	6	6	12	6	14	64	17
2017	CIPTC-08	12	35	42	0	8	0	4	8	48	26
2017	CIPTC-09	20	18	38	13	13	0	0	25	38	40
2017	CIPTC-10	26	25	25	14	9	0	0	23	51	43
2014	CIPTC	8	22	33	19	13	1	5	34	31	101
2014	CIPTC-07	7	23	33	13	13	3	7	30	33	30
2014	CIPTC-09	8	8	46	15	15	0	8	33	17	13
2014	CIPTC-10	10	17	29	27	12	0	5	41	28	41
2011	CIPTC	1	11	33	28	20	0	7	51	13	75
2011	CIPTC-07	0	27	36	18	14	0	5	33	29	22
2011	CIPTC-09	0	10	24	33	33	0	0	67	10	21
2011	CIPTC-10	5	0	35	35	20	0	5	58	5	20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	12	29	34	19	3	2	2	22	42	115
2018	CIPTC-07	26	21	37	5	5	5	0	11	50	19
2018	CIPTC-09	10	30	37	20	0	0	3	21	41	30
2018	CIPTC-10	7	30	39	15	4	2	2	20	39	46
2017	CIPTC	11	26	33	21	7	1	1	28	38	135
2017	CIPTC-07	6	29	29	18	6	0	12	27	40	17
2017	CIPTC-08	12	42	27	12	8	0	0	19	54	26
2017	CIPTC-09	13	20	30	28	8	3	0	36	33	40
2017	CIPTC-10	14	23	37	19	7	0	0	25	37	43
2014	CIPTC	7	24	39	18	6	2	4	26	33	100
2014	CIPTC-07	3	23	33	27	10	0	3	38	28	30
2014	CIPTC-09	0	25	33	33	0	8	0	36	27	12
2014	CIPTC-10	12	24	39	12	5	0	7	18	39	41
2011	CIPTC	7	17	44	11	16	1	4	28	25	75
2011	CIPTC-07	14	9	55	14	9	0	0	23	23	22
2011	CIPTC-09	0	24	43	5	29	0	0	33	24	21
2011	CIPTC-10	10	15	45	10	15	5	0	26	26	20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	7	22	38	23	9	1	0	32	29	115
2018	CIPTC-07	5	25	30	25	15	0	0	40	30	20
2018	CIPTC-09	10	20	37	30	3	0	0	33	30	30
2018	CIPTC-10	9	27	34	16	14	0	0	29	36	44
2017	CIPTC	7	16	44	23	8	0	2	32	23	134
2017	CIPTC-07	12	12	35	29	0	0	12	33	27	17
2017	CIPTC-08	4	20	52	16	4	0	4	21	25	25
2017	CIPTC-09	13	8	43	28	10	0	0	38	20	40
2017	CIPTC-10	2	26	42	21	9	0	0	30	28	43
2014	CIPTC	4	16	37	28	12	0	2	41	21	99
2014	CIPTC-07	0	14	32	32	14	0	7	50	15	28
2014	CIPTC-09	0	15	38	46	0	0	0	46	15	13
2014	CIPTC-10	5	15	44	22	15	0	0	37	20	41
2011	CIPTC	3	4	38	30	23	0	1	54	7	73
2011	CIPTC-07	5	0	43	29	24	0	0	52	5	21
2011	CIPTC-09	5	0	43	14	38	0	0	52	5	21
2011	CIPTC-10	0	15	30	45	10	0	0	55	15	20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	10	27	32	21	7	1	3	28	38	117
2018	CIPTC-07	5	30	30	25	5	0	5	32	37	20
2018	CIPTC-09	17	23	40	13	7	0	0	20	40	30
2018	CIPTC-10	13	30	19	24	9	0	4	34	46	46
2017	CIPTC	12	19	32	19	12	1	6	33	33	137
2017	CIPTC-07	12	41	12	18	6	0	12	27	60	17
2017	CIPTC-08	8	23	42	19	4	0	4	24	32	26
2017	CIPTC-09	18	15	33	18	13	3	3	32	34	40
2017	CIPTC-10	11	15	31	22	11	0	9	36	29	45
2014	CIPTC	8	21	41	17	12	0	2	29	29	101
2014	CIPTC-07	3	17	47	13	17	0	3	31	21	30
2014	CIPTC-09	8	15	46	23	0	0	8	25	25	13
2014	CIPTC-10	12	24	27	22	15	0	0	37	37	41
2011	CIPTC	4	24	20	35	13	0	4	50	29	75
2011	CIPTC-07	5	23	27	41	5	0	0	45	27	22
2011	CIPTC-09	0	43	19	19	19	0	0	38	43	21
2011	CIPTC-10	10	10	10	55	15	0	0	70	20	20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	15	27	27	16	9	3	1	27	45	117
2018	CIPTC-07	10	35	30	5	10	10	0	17	50	20
2018	CIPTC-09	20	20	30	23	3	3	0	28	41	30
2018	CIPTC-10	15	26	24	19	13	0	2	33	42	46
2017	CIPTC	10	21	32	19	11	2	5	32	33	136
2017	CIPTC-07	6	24	29	12	6	12	12	23	38	17
2017	CIPTC-08	8	19	46	4	12	0	12	17	30	26
2017	CIPTC-09	15	25	23	23	13	3	0	36	41	40
2017	CIPTC-10	9	18	34	25	9	0	5	36	29	44
2014	CIPTC	6	15	32	30	11	0	7	44	22	101
2014	CIPTC-07	13	17	27	30	3	0	10	37	33	30
2014	CIPTC-09	8	0	31	31	23	0	8	58	8	13
2014	CIPTC-10	2	12	27	37	15	0	7	55	16	41
2011	CIPTC	3	20	25	25	20	1	6	49	24	75
2011	CIPTC-07	5	32	27	23	14	0	0	36	36	22
2011	CIPTC-09	0	14	29	24	33	0	0	57	14	21
2011	CIPTC-10	5	10	20	40	20	0	5	63	16	20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	9	22	40	20	6	2	2	27	32	117
2018	CIPTC-07	10	25	50	15	0	0	0	15	35	20
2018	CIPTC-09	7	23	40	23	7	0	0	30	30	30
2018	CIPTC-10	11	15	39	20	9	2	4	30	28	46
2017	CIPTC	10	17	39	18	13	1	2	31	28	135
2017	CIPTC-07	6	18	35	24	12	0	6	38	25	17
2017	CIPTC-08	15	27	38	8	4	4	4	13	46	26
2017	CIPTC-09	15	10	38	20	18	0	0	38	25	40
2017	CIPTC-10	7	19	47	16	9	0	2	26	26	43
2014	CIPTC	4	22	40	18	10	2	5	30	28	101
2014	CIPTC-07	3	23	30	27	7	3	7	37	30	30
2014	CIPTC-09	8	0	46	31	15	0	0	46	8	13
2014	CIPTC-10	5	24	44	10	10	0	7	21	32	41

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	50	23	8	12	5	2	0	75	17	117
2018	CIPTC-07	50	30	5	5	5	5	0	84	11	20
2018	CIPTC-09	50	17	13	10	7	3	0	69	17	30
2018	CIPTC-10	50	26	9	11	4	0	0	76	15	46
2017	CIPTC	49	29	8	8	4	1	0	79	13	137
2017	CIPTC-07	71	12	12	6	0	0	0	82	6	17
2017	CIPTC-08	31	38	4	19	4	4	0	72	24	26
2017	CIPTC-09	45	28	8	10	10	0	0	73	20	40
2017	CIPTC-10	54	33	9	2	2	0	0	87	4	45
2014	CIPTC	53	27	9	2	6	2	1	83	8	102
2014	CIPTC-07	53	30	7	3	3	3	0	86	7	30
2014	CIPTC-09	57	21	7	0	14	0	0	79	14	14
2014	CIPTC-10	59	22	12	0	5	0	2	83	5	41

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	53	34	9	3	1	1	88	3	117
2018	CIPTC-07	50	50	0	0	0	0	100	0	20
2018	CIPTC-09	53	27	13	7	0	0	80	7	30
2018	CIPTC-10	59	28	9	2	2	0	87	4	46
2017	CIPTC	54	34	6	4	2	0	88	6	137
2017	CIPTC-07	76	24	0	0	0	0	100	0	17
2017	CIPTC-08	38	54	4	4	0	0	92	4	26
2017	CIPTC-09	55	23	5	10	8	0	78	18	40
2017	CIPTC-10	56	33	11	0	0	0	89	0	45
2014	CIPTC	57	35	3	2	3	0	92	5	102
2014	CIPTC-07	63	30	7	0	0	0	93	0	30
2014	CIPTC-09	71	21	7	0	0	0	93	0	14
2014	CIPTC-10	51	41	0	2	5	0	93	7	41

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	49	35	12	4	84	4	117
2018	CIPTC-07	30	45	25	0	75	0	20
2018	CIPTC-09	57	27	10	7	83	7	30
2018	CIPTC-10	54	32	9	4	87	4	46

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	46	36	13	2	2	2	83	4	114
2018	CIPTC-07	58	26	16	0	0	0	84	0	19
2018	CIPTC-09	34	38	17	7	3	0	72	10	29
2018	CIPTC-10	51	33	13	0	2	0	84	2	45
2017	CIPTC	44	38	11	2	2	3	84	5	137
2017	CIPTC-07	41	47	0	0	0	12	100	0	17
2017	CIPTC-08	38	35	19	4	0	4	76	4	26
2017	CIPTC-09	43	43	8	3	5	0	85	8	40
2017	CIPTC-10	47	33	13	2	2	2	82	5	45
2014	CIPTC	55	22	14	5	0	5	80	5	102
2014	CIPTC-07	53	10	17	7	0	13	73	8	30
2014	CIPTC-09	71	21	7	0	0	0	93	0	14
2014	CIPTC-10	56	22	12	7	0	2	80	8	41

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	48	36	11	3	3	0	84	5	114
2018	CIPTC-07	47	37	16	0	0	0	84	0	19
2018	CIPTC-09	31	41	14	7	7	0	72	14	29
2018	CIPTC-10	60	31	7	0	2	0	91	2	45
2017	CIPTC	47	39	7	3	2	1	87	5	137
2017	CIPTC-07	59	35	0	0	0	6	100	0	17
2017	CIPTC-08	42	38	12	0	4	4	84	4	26
2017	CIPTC-09	43	43	8	3	5	0	85	8	40
2017	CIPTC-10	49	38	7	7	0	0	87	7	45
2014	CIPTC	55	27	13	1	2	2	84	3	102
2014	CIPTC-07	57	17	17	3	0	7	79	4	30
2014	CIPTC-09	79	7	7	0	7	0	86	7	14
2014	CIPTC-10	54	37	7	0	2	0	90	2	41
2011	CIPTC	53	39	5	1	0	1	93	1	74
2011	CIPTC-07	45	45	5	0	0	5	95	0	22
2011	CIPTC-09	67	33	0	0	0	0	100	0	21
2011	CIPTC-10	40	45	10	5	0	0	85	5	20

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	57	32	6	4	1	89	5	114
2018	CIPTC-07	47	47	5	0	0	95	0	19
2018	CIPTC-09	52	17	21	7	3	69	10	29
2018	CIPTC-10	62	33	0	4	0	96	4	45
2017	CIPTC	52	35	7	4	1	87	6	136
2017	CIPTC-07	76	18	6	0	0	94	0	17
2017	CIPTC-08	48	36	12	4	0	84	4	25
2017	CIPTC-09	48	38	5	5	5	85	10	40
2017	CIPTC-10	49	38	9	4	0	87	4	45
2014	CIPTC	63	27	7	2	1	90	3	102
2014	CIPTC-07	67	27	3	3	0	93	3	30
2014	CIPTC-09	86	14	0	0	0	100	0	14
2014	CIPTC-10	51	39	5	2	2	90	5	41
2011	CIPTC	61	32	7	0	0	93	0	75
2011	CIPTC-07	59	36	5	0	0	95	0	22
2011	CIPTC-09	76	24	0	0	0	100	0	21
2011	CIPTC-10	50	30	20	0	0	80	0	20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	26	32	10	9	5	9	9	70	18	117
2018	CIPTC-07	15	35	20	5	0	15	10	67	7	20
2018	CIPTC-09	23	33	13	7	7	7	10	68	16	30
2018	CIPTC-10	28	30	9	13	4	7	9	69	21	46
2017	CIPTC	37	31	12	5	6	6	4	75	12	137
2017	CIPTC-07	59	24	12	0	6	0	0	82	6	17
2017	CIPTC-08	38	35	8	4	4	8	4	83	9	26
2017	CIPTC-09	28	38	13	3	10	5	5	72	14	40
2017	CIPTC-10	36	29	11	7	4	9	4	74	13	45
2014	CIPTC	41	28	11	10	2	5	3	75	13	102
2014	CIPTC-07	37	27	13	13	0	3	7	70	15	30
2014	CIPTC-09	57	14	7	7	0	14	0	83	8	14
2014	CIPTC-10	46	29	12	7	2	0	2	78	10	41

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	30	37	14	10	5	2	2	69	16	115
2018	CIPTC-07	30	40	25	5	0	0	0	70	5	20
2018	CIPTC-09	40	33	7	10	10	0	0	73	20	30
2018	CIPTC-10	27	36	16	11	4	4	2	67	17	45
2017	CIPTC	32	37	9	10	5	4	2	74	16	137
2017	CIPTC-07	47	35	6	6	6	0	0	82	12	17
2017	CIPTC-08	27	38	12	12	8	4	0	68	20	26
2017	CIPTC-09	28	40	8	13	8	5	0	71	21	40
2017	CIPTC-10	29	38	11	9	2	4	7	75	12	45
2014	CIPTC	34	40	7	11	2	5	1	79	14	102
2014	CIPTC-07	33	37	0	20	0	10	0	78	22	30
2014	CIPTC-09	43	36	7	0	7	0	7	85	8	14
2014	CIPTC-10	39	37	7	12	2	2	0	78	15	41
2011	CIPTC	45	35	7	7	1	3	3	84	9	74
2011	CIPTC-07	29	48	0	19	0	5	0	80	20	21
2011	CIPTC-09	62	24	10	0	0	5	0	90	0	21
2011	CIPTC-10	35	35	10	5	5	0	10	78	11	20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	27	50	13	7	3	1	78	9	117
2018	CIPTC-07	25	60	15	0	0	0	85	0	20
2018	CIPTC-09	30	47	7	10	7	0	77	17	30
2018	CIPTC-10	26	54	13	4	2	0	80	7	46

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	14	23	16	10	12	18	6	49	30	116
2018	CIPTC-07	20	25	15	15	0	15	10	60	20	20
2018	CIPTC-09	7	37	7	10	17	17	7	57	35	30
2018	CIPTC-10	13	15	24	9	13	18	7	38	29	45
2017	CIPTC	15	21	18	13	11	15	7	46	31	137
2017	CIPTC-07	24	12	12	29	0	18	6	46	38	17
2017	CIPTC-08	19	15	27	12	15	12	0	39	30	26
2017	CIPTC-09	10	18	18	13	18	15	10	37	40	40
2017	CIPTC-10	11	29	18	7	9	18	9	55	21	45
2014	CIPTC	13	24	15	14	16	16	4	45	37	102
2014	CIPTC-07	17	17	7	20	17	17	7	43	48	30
2014	CIPTC-09	7	43	29	7	7	7	0	54	15	14
2014	CIPTC-10	12	22	17	10	17	17	5	44	34	41
2011	CIPTC	20	24	17	5	12	15	7	56	22	75
2011	CIPTC-07	9	36	14	5	9	14	14	63	19	22
2011	CIPTC-09	29	24	24	5	5	14	0	61	11	21
2011	CIPTC-10	15	5	20	10	20	20	10	29	43	20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CIPTC	13	87	116
2018	CIPTC-09	23	77	30

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	CIPTC	47	15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	CIPTC	67	15

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CIPTC	53	15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CIPTC	40	15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CIPTC	60	15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CIPTC	40	15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	47	15

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	33	15

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	33	15

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CIPTC	40	15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	CIPTC	53	15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	53	15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	17	20	8	6	2	28	19	70	15	116
2018	CIPTC-07	15	20	10	5	0	15	35	70	10	20
2018	CIPTC-09	17	27	3	13	0	30	10	72	22	30
2018	CIPTC-10	22	11	7	4	4	31	20	68	18	45
2017	CIPTC	17	18	11	1	4	35	14	69	10	137
2017	CIPTC-07	18	18	24	6	0	24	12	55	9	17
2017	CIPTC-08	19	15	23	0	0	31	12	60	0	26
2017	CIPTC-09	15	10	3	3	8	50	13	67	27	40
2017	CIPTC-10	13	27	9	0	4	29	18	75	8	45
2014	CIPTC	17	19	13	7	3	33	9	61	17	102
2014	CIPTC-07	20	23	7	13	0	27	10	68	21	30
2014	CIPTC-09	21	7	21	0	0	50	0	57	0	14
2014	CIPTC-10	12	17	15	2	0	41	12	63	5	41

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	32	38	12	3	2	10	3	80	6	115
2018	CIPTC-07	25	45	10	5	0	10	5	82	6	20
2018	CIPTC-09	28	45	10	10	0	7	0	78	11	29
2018	CIPTC-10	40	31	11	0	4	11	2	82	5	45
2017	CIPTC	34	38	10	4	1	12	1	83	6	136
2017	CIPTC-07	29	47	12	0	0	12	0	87	0	17
2017	CIPTC-08	35	38	23	4	0	0	0	73	4	26
2017	CIPTC-09	23	44	5	8	3	15	3	81	13	39
2017	CIPTC-10	40	31	7	2	2	18	0	87	5	45
2014	CIPTC	32	35	15	5	0	13	0	78	6	102
2014	CIPTC-07	27	50	7	3	0	13	0	88	4	30
2014	CIPTC-09	43	14	14	7	0	21	0	73	9	14
2014	CIPTC-10	32	34	17	2	0	15	0	77	3	41
2011	CIPTC	53	25	15	4	0	3	0	81	4	75
2011	CIPTC-07	50	27	23	0	0	0	0	77	0	22
2011	CIPTC-09	67	24	10	0	0	0	0	90	0	21
2011	CIPTC-10	45	10	20	15	0	10	0	61	17	20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CIPTC	9	91	117

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	CIPTC	45	11

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	21	17	7	5	1	36	13	75	12	116
2018	CIPTC-07	15	10	15	0	0	25	35	63	0	20
2018	CIPTC-09	17	23	3	17	0	33	7	67	28	30
2018	CIPTC-10	29	9	4	0	2	42	13	85	5	45
2017	CIPTC	16	10	12	2	2	42	15	61	10	137
2017	CIPTC-07	18	18	24	6	0	18	18	55	9	17
2017	CIPTC-08	23	12	12	4	4	35	12	64	14	26
2017	CIPTC-09	15	8	8	3	3	53	13	64	14	40
2017	CIPTC-10	9	11	13	0	2	47	18	57	6	45
2014	CIPTC	13	10	13	1	1	52	11	60	5	102
2014	CIPTC-07	13	13	17	0	0	43	13	62	0	30
2014	CIPTC-09	21	0	29	0	0	50	0	43	0	14
2014	CIPTC-10	10	12	5	0	2	54	17	75	8	41

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	34	34	9	3	1	16	3	83	5	116
2018	CIPTC-07	35	30	15	0	0	15	5	81	0	20
2018	CIPTC-09	23	37	10	13	0	17	0	72	16	30
2018	CIPTC-10	42	29	7	0	2	18	2	89	3	45
2017	CIPTC	31	31	10	4	1	20	4	81	6	137
2017	CIPTC-07	35	35	6	0	0	24	0	92	0	17
2017	CIPTC-08	27	38	15	8	0	8	4	74	9	26
2017	CIPTC-09	25	30	8	5	3	28	3	79	11	40
2017	CIPTC-10	33	29	9	2	0	22	4	85	3	45
2014	CIPTC	31	29	10	1	1	24	3	84	3	102
2014	CIPTC-07	27	40	13	0	0	17	3	83	0	30
2014	CIPTC-09	43	21	14	0	0	21	0	82	0	14
2014	CIPTC-10	32	29	2	0	2	29	5	93	4	41
2011	CIPTC	51	34	3	0	1	11	0	95	2	74
2011	CIPTC-07	45	32	5	0	0	18	0	94	0	22
2011	CIPTC-09	67	33	0	0	0	0	0	100	0	21
2011	CIPTC-10	40	30	5	0	5	20	0	88	6	20

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	61	23	6	8	3	0	84	10	117
2018	CIPTC-07	60	20	5	15	0	0	80	15	20
2018	CIPTC-09	67	20	3	10	0	0	87	10	30
2018	CIPTC-10	61	24	9	4	2	0	85	7	46
2017	CIPTC	62	26	6	4	2	1	88	6	137
2017	CIPTC-07	76	12	0	12	0	0	88	12	17
2017	CIPTC-08	54	38	4	4	0	0	92	4	26
2017	CIPTC-09	63	18	13	3	5	0	80	8	40
2017	CIPTC-10	62	31	2	2	2	0	93	4	45

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	48	40	5	3	2	3	90	4	116
2018	CIPTC-07	35	35	15	5	0	10	78	6	20
2018	CIPTC-09	43	50	3	3	0	0	93	3	30
2018	CIPTC-10	58	31	4	2	4	0	89	7	45
2017	CIPTC	52	38	7	1	2	1	90	3	136
2017	CIPTC-07	65	35	0	0	0	0	100	0	17
2017	CIPTC-08	42	46	8	0	4	0	88	4	26
2017	CIPTC-09	48	38	10	0	5	0	85	5	40
2017	CIPTC-10	54	38	4	2	0	2	93	2	45

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	24	43	13	12	6	3	68	18	117
2018	CIPTC-07	25	20	40	5	5	5	47	11	20
2018	CIPTC-09	23	43	10	20	3	0	67	23	30
2018	CIPTC-10	28	46	7	9	11	0	74	20	46
2017	CIPTC	25	39	13	15	7	1	64	23	137
2017	CIPTC-07	24	65	0	12	0	0	88	12	17
2017	CIPTC-08	12	42	19	23	4	0	54	27	26
2017	CIPTC-09	28	35	8	18	13	0	63	30	40
2017	CIPTC-10	29	29	20	11	9	2	59	21	45

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	47	32	13	4	3	1	79	8	116
2018	CIPTC-07	40	35	20	5	0	0	75	5	20
2018	CIPTC-09	53	23	17	0	3	3	79	3	30
2018	CIPTC-10	51	29	7	9	4	0	80	13	45
2017	CIPTC	54	28	9	3	4	2	84	7	136
2017	CIPTC-07	47	29	12	6	0	6	81	6	17
2017	CIPTC-08	50	35	0	8	4	4	88	12	26
2017	CIPTC-09	50	23	18	3	8	0	73	10	40
2017	CIPTC-10	66	23	7	0	2	2	91	2	44

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	10	23	33	23	10	34	34	116
2018	CIPTC-07	10	30	30	30	0	40	30	20
2018	CIPTC-09	13	23	33	20	10	37	30	30
2018	CIPTC-10	11	18	33	20	18	29	38	45
2017	CIPTC	17	33	20	18	12	50	30	137
2017	CIPTC-07	12	35	12	29	12	47	41	17
2017	CIPTC-08	15	23	31	23	8	38	31	26
2017	CIPTC-09	15	33	23	8	23	48	30	40
2017	CIPTC-10	22	33	18	18	9	56	27	45

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	14	33	25	20	7	1	48	27	114
2018	CIPTC-07	32	21	21	21	5	0	53	26	19
2018	CIPTC-09	10	37	27	17	7	3	48	24	30
2018	CIPTC-10	9	34	23	25	9	0	43	34	44
2017	CIPTC	18	37	26	11	7	0	55	18	137
2017	CIPTC-07	12	47	35	0	6	0	59	6	17
2017	CIPTC-08	15	42	27	15	0	0	58	15	26
2017	CIPTC-09	18	30	23	18	13	0	48	30	40
2017	CIPTC-10	20	38	27	7	9	0	58	15	45

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	16	20	26	26	10	1	2	36	37	116
2018	CIPTC-07	15	20	20	40	0	0	5	37	42	20
2018	CIPTC-09	17	27	3	40	10	3	0	45	52	30
2018	CIPTC-10	16	18	29	18	18	0	2	34	36	45
2017	CIPTC	23	27	21	14	14	0	0	51	28	136
2017	CIPTC-07	24	0	41	24	12	0	0	24	35	17
2017	CIPTC-08	15	35	27	12	12	0	0	50	23	26
2017	CIPTC-09	26	23	15	13	23	0	0	49	36	39
2017	CIPTC-10	27	31	15	16	11	0	0	58	27	45

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	40	27	17	7	6	0	3	69	13	116
2018	CIPTC-07	45	25	5	25	0	0	0	70	25	20
2018	CIPTC-09	40	30	17	3	7	0	3	72	10	30
2018	CIPTC-10	38	24	22	2	11	0	2	64	14	45
2017	CIPTC	37	31	17	8	4	1	2	70	13	137
2017	CIPTC-07	41	12	12	18	6	0	12	60	27	17
2017	CIPTC-08	35	35	15	12	0	4	0	72	12	26
2017	CIPTC-09	38	25	18	8	10	0	3	64	18	40
2017	CIPTC-10	35	38	20	4	2	0	0	73	7	45

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	26	32	22	9	10	2	59	19	115
2018	CIPTC-07	35	20	20	15	5	5	58	21	20
2018	CIPTC-09	31	34	14	7	10	3	68	18	29
2018	CIPTC-10	18	38	20	11	13	0	55	24	45
2017	CIPTC	35	30	22	7	7	0	65	13	137
2017	CIPTC-07	35	29	12	18	6	0	65	24	17
2017	CIPTC-08	38	27	27	8	0	0	65	8	26
2017	CIPTC-09	30	30	20	5	15	0	60	20	40
2017	CIPTC-10	44	27	22	2	4	0	71	7	45

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	21	36	28	9	4	1	58	14	117
2018	CIPTC-07	15	25	45	5	5	5	42	11	20
2018	CIPTC-09	20	40	33	7	0	0	60	7	30
2018	CIPTC-10	26	37	20	11	7	0	63	17	46
2017	CIPTC	29	41	17	8	4	0	70	12	137
2017	CIPTC-07	24	59	12	6	0	0	82	6	17
2017	CIPTC-08	19	54	15	12	0	0	73	12	26
2017	CIPTC-09	28	33	23	8	10	0	60	18	40
2017	CIPTC-10	36	31	20	9	4	0	67	14	45

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	17	31	27	15	9	1	1	49	23	117
2018	CIPTC-07	35	20	25	0	10	5	5	61	11	20
2018	CIPTC-09	13	43	20	17	7	0	0	57	23	30
2018	CIPTC-10	15	22	32	20	11	0	0	37	30	46
2017	CIPTC	13	37	18	21	10	1	0	51	32	137
2017	CIPTC-07	12	47	12	24	6	0	0	59	29	17
2017	CIPTC-08	8	46	15	27	0	4	0	56	28	26
2017	CIPTC-09	15	28	23	20	15	0	0	43	35	40
2017	CIPTC-10	11	33	20	20	15	0	0	44	35	45

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	21	40	20	15	3	1	62	18	116
2018	CIPTC-07	50	25	15	10	0	0	75	10	20
2018	CIPTC-09	17	53	17	7	3	3	72	10	30
2018	CIPTC-10	16	35	24	18	7	0	51	24	45
2017	CIPTC	22	37	23	12	6	1	59	18	137
2017	CIPTC-07	24	35	35	0	0	6	63	0	17
2017	CIPTC-08	31	42	8	15	4	0	73	19	26
2017	CIPTC-09	25	30	25	13	8	0	55	20	40
2017	CIPTC-10	11	38	27	15	9	0	49	24	45

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	35	40	15	8	3	0	0	75	10	117
2018	CIPTC-07	30	50	5	10	5	0	0	80	15	20
2018	CIPTC-09	33	43	10	10	3	0	0	77	13	30
2018	CIPTC-10	37	41	17	4	0	0	0	78	4	46
2017	CIPTC	34	35	19	7	4	1	1	69	11	136
2017	CIPTC-07	47	24	12	12	6	0	0	71	18	17
2017	CIPTC-08	27	35	19	12	4	4	0	64	16	26
2017	CIPTC-09	45	33	10	3	8	0	3	79	10	40
2017	CIPTC-10	25	38	29	7	2	0	0	62	9	45

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	70	17	3	7	2	1	88	9	115
2018	CIPTC-07	65	20	5	10	0	0	85	10	20
2018	CIPTC-09	72	21	0	0	3	3	96	4	29
2018	CIPTC-10	73	13	2	9	2	0	87	11	45
2017	CIPTC	69	18	7	1	1	3	89	3	137
2017	CIPTC-07	76	6	0	12	0	6	88	13	17
2017	CIPTC-08	65	27	4	0	0	4	96	0	26
2017	CIPTC-09	60	20	10	0	5	5	84	5	40
2017	CIPTC-10	73	15	11	0	0	0	89	0	45

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	83	8	2	1	7	97	1	117
2018	CIPTC-07	75	10	5	0	10	94	0	20
2018	CIPTC-09	87	7	0	0	7	100	0	30
2018	CIPTC-10	89	7	2	0	2	98	0	46

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	79	6	4	4	2	0	4	89	6	117
2018	CIPTC-07	80	5	0	5	0	0	10	94	6	20
2018	CIPTC-09	70	10	7	7	0	0	7	86	7	30
2018	CIPTC-10	91	7	0	0	2	0	0	98	2	46
2017	CIPTC	81	9	4	0	2	1	2	93	2	137
2017	CIPTC-07	88	6	0	0	0	0	6	100	0	17
2017	CIPTC-08	77	4	8	0	0	4	8	91	0	26
2017	CIPTC-09	78	13	5	0	5	0	0	90	5	40
2017	CIPTC-10	87	9	2	0	2	0	0	96	2	45

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	53	28	11	2	4	2	82	6	116
2018	CIPTC-07	65	30	5	0	0	0	95	0	20
2018	CIPTC-09	57	23	10	0	3	7	86	4	30
2018	CIPTC-10	45	38	13	2	2	0	82	4	45
2017	CIPTC	64	22	12	0	1	2	87	1	137
2017	CIPTC-07	76	18	6	0	0	0	94	0	17
2017	CIPTC-08	62	23	8	0	0	8	92	0	26
2017	CIPTC-09	70	13	15	0	0	3	85	0	40
2017	CIPTC-10	58	27	13	0	2	0	85	2	45

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	52	25	9	8	5	2	78	13	116
2018	CIPTC-07	45	35	10	10	0	0	80	10	20
2018	CIPTC-09	50	27	7	7	3	7	82	11	30
2018	CIPTC-10	51	29	9	4	7	0	80	11	45
2017	CIPTC	69	18	7	1	3	1	88	4	137
2017	CIPTC-07	76	18	6	0	0	0	94	0	17
2017	CIPTC-08	77	12	4	4	0	4	92	4	26
2017	CIPTC-09	63	20	5	3	8	3	85	10	40
2017	CIPTC-10	67	20	11	0	2	0	87	2	45

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	42	8	3	1	47	93	2	115
2018	CIPTC-07	45	5	0	0	50	100	0	20
2018	CIPTC-09	30	13	7	0	50	87	0	30
2018	CIPTC-10	36	7	2	2	52	90	5	44
2017	CIPTC	64	10	2	0	24	97	0	137
2017	CIPTC-07	65	0	0	0	35	100	0	17
2017	CIPTC-08	65	4	0	0	31	100	0	26
2017	CIPTC-09	60	5	5	0	30	93	0	40
2017	CIPTC-10	62	20	2	0	15	97	0	45

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	68	17	5	3	0	6	91	4	116
2018	CIPTC-07	75	10	5	0	0	10	94	0	20
2018	CIPTC-09	67	20	3	0	0	10	96	0	30
2018	CIPTC-10	62	24	7	4	0	2	89	5	45
2017	CIPTC	76	9	7	1	1	7	91	2	137
2017	CIPTC-07	65	24	0	0	0	12	100	0	17
2017	CIPTC-08	77	8	12	0	0	4	88	0	26
2017	CIPTC-09	75	5	8	3	3	8	86	5	40
2017	CIPTC-10	80	7	7	0	0	7	93	0	45

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	65	17	8	4	3	1	2	84	8	116
2018	CIPTC-07	45	35	5	5	0	5	5	89	6	20
2018	CIPTC-09	63	17	7	7	3	0	3	83	10	30
2018	CIPTC-10	76	11	11	0	2	0	0	87	2	45
2017	CIPTC	66	15	9	6	4	0	0	81	9	137
2017	CIPTC-07	59	24	12	6	0	0	0	82	6	17
2017	CIPTC-08	65	19	4	0	12	0	0	85	12	26
2017	CIPTC-09	60	13	13	10	5	0	0	73	15	40
2017	CIPTC-10	76	13	7	4	0	0	0	89	4	45

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	52	28	13	6	1	1	80	7	116
2018	CIPTC-07	40	35	20	5	0	0	75	5	20
2018	CIPTC-09	63	23	10	0	0	3	90	0	30
2018	CIPTC-10	55	20	13	9	2	0	76	11	45
2017	CIPTC	56	24	14	2	2	1	82	4	137
2017	CIPTC-07	24	47	24	0	6	0	71	6	17
2017	CIPTC-08	46	35	15	0	4	0	81	4	26
2017	CIPTC-09	58	18	15	3	3	5	79	5	40
2017	CIPTC-10	73	16	7	4	0	0	89	4	45

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	9	39	42	9	2	0	48	10	117
2018	CIPTC-07	20	35	35	10	0	0	55	10	20
2018	CIPTC-09	10	37	40	13	0	0	47	13	30
2018	CIPTC-10	4	39	46	9	2	0	44	11	46
2017	CIPTC	13	35	34	14	3	1	48	17	137
2017	CIPTC-07	24	18	41	18	0	0	41	18	17
2017	CIPTC-08	15	27	50	8	0	0	42	8	26
2017	CIPTC-09	10	43	23	18	8	0	53	25	40
2017	CIPTC-10	13	35	31	16	2	2	50	18	45

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	8	15	50	21	6	1	28	22	117
2018	CIPTC-07	0	25	55	20	0	0	20	25	20
2018	CIPTC-09	0	20	47	23	10	0	33	20	30
2018	CIPTC-10	20	9	39	26	7	0	33	28	46
2017	CIPTC	7	14	38	28	13	0	41	22	135
2017	CIPTC-07	12	18	35	24	12	0	35	29	17
2017	CIPTC-08	4	15	38	35	8	0	42	19	26
2017	CIPTC-09	10	8	40	25	18	0	43	18	40
2017	CIPTC-10	7	18	38	24	13	0	38	25	45

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	63	23	8	2	2	2	1	65	35	116
2018	CIPTC-07	70	20	5	0	0	5	0	74	26	20
2018	CIPTC-09	63	23	10	0	3	0	0	63	37	30
2018	CIPTC-10	62	22	4	4	2	2	2	65	35	45
2017	CIPTC	60	26	8	1	1	0	3	62	38	137
2017	CIPTC-07	41	47	0	0	0	0	12	47	53	17
2017	CIPTC-08	58	23	15	0	0	0	4	60	40	26
2017	CIPTC-09	63	23	10	0	3	0	3	64	36	40
2017	CIPTC-10	67	20	7	4	2	0	0	67	33	45

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CIPTC	30	40
2018	CIPTC-09	36	11
2018	CIPTC-10	20	15
2017	CIPTC	31	51
2017	CIPTC-08	40	10
2017	CIPTC-09	43	14
2017	CIPTC-10	40	15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CIPTC	38	40
2018	CIPTC-09	9	11
2018	CIPTC-10	53	15
2017	CIPTC	29	51
2017	CIPTC-08	40	10
2017	CIPTC-09	21	14
2017	CIPTC-10	47	15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CIPTC	28	40
2018	CIPTC-09	9	11
2018	CIPTC-10	40	15
2017	CIPTC	16	51
2017	CIPTC-08	10	10
2017	CIPTC-09	14	14
2017	CIPTC-10	33	15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CIPTC	33	40
2018	CIPTC-09	45	11
2018	CIPTC-10	27	15
2017	CIPTC	33	51
2017	CIPTC-08	50	10
2017	CIPTC-09	21	14
2017	CIPTC-10	33	15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CIPTC	0	40
2018	CIPTC-09	0	11
2018	CIPTC-10	0	15
2017	CIPTC	12	51
2017	CIPTC-08	10	10
2017	CIPTC-09	14	14
2017	CIPTC-10	13	15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CIPTC	30	40
2018	CIPTC-09	18	11
2018	CIPTC-10	40	15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CIPTC	20	40
2018	CIPTC-09	27	11
2018	CIPTC-10	7	15
2017	CIPTC	29	51
2017	CIPTC-08	20	10
2017	CIPTC-09	36	14
2017	CIPTC-10	13	15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	40 hours or more (%)	Total responses
2018	CIPTC	13	63	11	11	3	38
2018	CIPTC-09	20	80	0	0	0	10
2018	CIPTC-10	13	47	27	7	7	15
2017	CIPTC	12	74	12	2	0	50
2017	CIPTC-08	0	100	0	0	0	10
2017	CIPTC-09	0	79	21	0	0	14
2017	CIPTC-10	7	73	13	7	0	15

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CIPTC	78	23	40
2018	CIPTC-09	73	27	11
2018	CIPTC-10	80	20	15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	55	15	12	3	3	1	10	79	8	117
2018	CIPTC-07	45	15	10	0	0	5	25	86	0	20
2018	CIPTC-09	67	17	7	3	0	0	7	89	4	30
2018	CIPTC-10	50	19	11	7	7	0	7	74	14	46

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	43	35	10	5	5	3	79	10	40
2018	CIPTC-09	45	36	9	0	0	9	90	0	11
2018	CIPTC-10	33	33	20	7	7	0	67	13	15
2017	CIPTC	49	24	10	10	2	6	77	13	51
2017	CIPTC-08	50	10	20	20	0	0	60	20	10
2017	CIPTC-09	57	21	0	21	0	0	79	21	14
2017	CIPTC-10	47	27	20	0	7	0	73	7	15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CIPTC	5	5	10	8	18	0	55	22	56	40
2018	CIPTC-09	0	9	9	9	0	0	73	33	33	11
2018	CIPTC-10	7	0	13	7	20	0	53	14	57	15
2017	CIPTC	12	4	10	12	6	10	47	36	41	51
2017	CIPTC-08	10	0	20	20	10	20	20	17	50	10
2017	CIPTC-09	0	7	0	14	7	0	71	25	75	14
2017	CIPTC-10	7	0	13	13	7	20	40	17	50	15

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - CIPTC

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment