2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - AP-FIN

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 38 44 11 3 4 0 0 82 7 140
2018 AP-FIN-02 34 39 20 5 2 0 0 73 7 44
2018 AP-FIN-03 38 51 8 2 2 0 0 89 4 53
2017 AP-FIN 38 48 10 4 1 0 0 85 5 144
2017 AP-FIN-00 35 58 8 0 0 0 0 92 0 26
2017 AP-FIN-01 58 27 8 4 4 0 0 85 8 26
2017 AP-FIN-02 30 51 11 8 0 0 0 81 8 37
2017 AP-FIN-03 35 50 11 4 0 0 0 85 4 54

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 34 44 13 7 1 1 0 78 9 140
2018 AP-FIN-02 32 36 16 14 2 0 0 68 16 44
2018 AP-FIN-03 30 47 17 6 0 0 0 77 6 53
2017 AP-FIN 33 46 12 6 1 0 0 80 8 144
2017 AP-FIN-00 35 46 8 12 0 0 0 81 12 26
2017 AP-FIN-01 50 38 0 4 8 0 0 88 12 26
2017 AP-FIN-02 30 48 16 5 0 0 0 78 5 37
2017 AP-FIN-03 28 48 19 6 0 0 0 76 6 54

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 48 37 10 4 1 0 0 86 4 139
2018 AP-FIN-02 35 42 16 7 0 0 0 77 7 43
2018 AP-FIN-03 47 42 8 2 2 0 0 89 4 53
2017 AP-FIN 45 45 7 3 0 0 0 90 3 145
2017 AP-FIN-00 42 46 12 0 0 0 0 88 0 26
2017 AP-FIN-01 65 27 4 4 0 0 0 92 4 26
2017 AP-FIN-02 38 48 5 8 0 0 0 87 8 37
2017 AP-FIN-03 42 51 7 0 0 0 0 93 0 55

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 44 41 8 7 0 0 0 85 7 140
2018 AP-FIN-02 36 41 11 11 0 0 0 77 11 44
2018 AP-FIN-03 43 43 9 4 0 0 0 87 4 53
2017 AP-FIN 40 49 6 3 2 1 0 89 6 144
2017 AP-FIN-00 42 42 8 4 0 4 0 88 4 26
2017 AP-FIN-01 58 38 0 0 4 0 0 96 4 26
2017 AP-FIN-02 35 51 5 5 3 0 0 87 8 37
2017 AP-FIN-03 33 54 7 4 2 0 0 87 6 54

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 50 37 6 3 3 1 0 88 6 139
2018 AP-FIN-02 39 45 7 7 2 0 0 84 9 44
2018 AP-FIN-03 45 40 9 2 2 2 0 87 4 53
2017 AP-FIN 44 41 8 6 1 0 0 85 7 145
2017 AP-FIN-00 62 23 12 4 0 0 0 85 4 26
2017 AP-FIN-01 62 27 4 8 0 0 0 88 8 26
2017 AP-FIN-02 35 48 8 5 3 0 0 84 8 37
2017 AP-FIN-03 33 51 9 7 0 0 0 84 7 55

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 48 39 6 5 1 1 0 88 6 140
2018 AP-FIN-02 34 52 5 9 0 0 0 86 9 44
2018 AP-FIN-03 47 40 6 6 0 2 0 88 6 53
2017 AP-FIN 40 45 8 4 2 0 0 86 6 145
2017 AP-FIN-00 58 27 12 0 4 0 0 85 4 26
2017 AP-FIN-01 54 35 4 4 4 0 0 88 8 26
2017 AP-FIN-02 38 48 5 5 3 0 0 87 8 37
2017 AP-FIN-03 27 56 11 5 0 0 0 84 5 55

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 41 29 17 8 4 1 1 70 12 140
2018 AP-FIN-02 34 23 20 14 7 0 2 58 21 44
2018 AP-FIN-03 38 34 19 6 4 0 0 72 9 53
2017 AP-FIN 34 29 23 9 3 1 1 64 13 145
2017 AP-FIN-00 38 27 15 15 0 0 4 68 16 26
2017 AP-FIN-01 54 19 15 4 8 0 0 73 12 26
2017 AP-FIN-02 22 38 27 11 0 3 0 61 11 37
2017 AP-FIN-03 31 29 27 5 5 2 0 61 11 55
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 45 44 4 4 2 0 0 89 7 138
2018 AP-FIN-02 43 45 2 5 5 0 0 89 9 44
2018 AP-FIN-03 39 45 6 8 2 0 0 84 10 51
2017 AP-FIN 46 42 6 5 1 1 0 89 6 144
2017 AP-FIN-00 46 50 0 0 0 4 0 100 0 26
2017 AP-FIN-01 50 42 0 8 0 0 0 92 8 26
2017 AP-FIN-02 45 33 11 8 3 0 0 78 11 36
2017 AP-FIN-03 44 45 7 4 0 0 0 89 4 55

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 44 39 9 7 1 0 0 83 9 139
2018 AP-FIN-02 43 43 5 7 2 0 0 86 9 44
2018 AP-FIN-03 44 35 12 8 2 0 0 79 10 52
2017 AP-FIN 41 45 6 8 0 0 0 87 8 145
2017 AP-FIN-00 38 50 4 8 0 0 0 88 8 26
2017 AP-FIN-01 46 38 4 12 0 0 0 85 12 26
2017 AP-FIN-02 41 46 5 8 0 0 0 87 8 37
2017 AP-FIN-03 40 47 7 5 0 0 0 87 5 55

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 48 35 9 6 2 0 0 83 8 139
2018 AP-FIN-02 43 41 9 5 2 0 0 84 7 44
2018 AP-FIN-03 46 33 10 8 4 0 0 79 12 52
2017 AP-FIN 49 38 7 6 1 0 0 87 6 145
2017 AP-FIN-00 46 46 4 4 0 0 0 92 4 26
2017 AP-FIN-01 62 31 0 4 4 0 0 92 8 26
2017 AP-FIN-02 49 32 11 8 0 0 0 81 8 37
2017 AP-FIN-03 45 40 9 5 0 0 0 85 5 55

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 54 36 4 2 1 2 0 93 4 140
2018 AP-FIN-02 52 41 2 0 2 2 0 95 2 44
2018 AP-FIN-03 55 32 8 2 2 2 0 88 4 53
2017 AP-FIN 55 33 6 3 0 3 0 91 3 144
2017 AP-FIN-00 65 19 4 0 0 12 0 96 0 26
2017 AP-FIN-01 69 27 0 0 0 4 0 100 0 26
2017 AP-FIN-02 48 35 5 11 0 0 0 84 11 37
2017 AP-FIN-03 48 43 9 0 0 0 0 91 0 54

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 38 40 9 9 4 1 0 78 12 140
2018 AP-FIN-02 34 39 14 14 0 0 0 73 14 44
2018 AP-FIN-03 32 45 11 6 4 2 0 79 10 53
2017 AP-FIN 41 37 10 8 1 2 0 80 9 145
2017 AP-FIN-00 69 4 12 0 4 12 0 83 4 26
2017 AP-FIN-01 50 38 8 4 0 0 0 88 4 26
2017 AP-FIN-02 30 46 11 13 0 0 0 76 13 37
2017 AP-FIN-03 31 47 11 9 2 0 0 78 11 55

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 21 41 16 12 8 1 0 63 20 140
2018 AP-FIN-02 23 39 18 16 5 0 0 61 20 44
2018 AP-FIN-03 13 42 21 15 8 2 0 56 23 53
2017 AP-FIN 26 36 15 15 3 6 0 65 18 144
2017 AP-FIN-00 44 16 0 16 0 24 0 79 21 25
2017 AP-FIN-01 50 15 12 19 0 4 0 68 20 26
2017 AP-FIN-02 11 52 19 11 5 3 0 64 17 37
2017 AP-FIN-03 16 44 22 15 4 0 0 60 18 55

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 21 40 17 14 8 0 0 61 22 140
2018 AP-FIN-02 20 39 18 18 5 0 0 59 23 44
2018 AP-FIN-03 13 43 19 17 8 0 0 57 25 53
2017 AP-FIN 23 41 13 15 4 3 0 67 20 145
2017 AP-FIN-00 35 35 8 4 12 8 0 75 17 26
2017 AP-FIN-01 31 38 4 15 4 8 0 75 21 26
2017 AP-FIN-02 22 44 19 16 0 0 0 65 16 37
2017 AP-FIN-03 15 45 16 20 4 0 0 60 24 55
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 24 41 21 11 2 0 0 66 13 140
2018 AP-FIN-02 23 41 16 14 7 0 0 64 20 44
2018 AP-FIN-03 17 49 21 13 0 0 0 66 13 53
2017 AP-FIN 25 44 17 10 3 1 0 70 13 144
2017 AP-FIN-00 27 50 8 12 0 4 0 80 12 26
2017 AP-FIN-01 38 31 15 8 8 0 0 69 15 26
2017 AP-FIN-02 25 46 19 8 3 0 0 70 11 37
2017 AP-FIN-03 17 48 22 11 2 0 0 65 13 54

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 33 51 8 6 2 0 0 84 8 140
2018 AP-FIN-02 30 48 9 11 2 0 0 77 14 44
2018 AP-FIN-03 36 53 9 0 2 0 0 89 2 53
2017 AP-FIN 28 54 12 6 1 0 0 82 6 144
2017 AP-FIN-00 23 65 12 0 0 0 0 88 0 26
2017 AP-FIN-01 58 38 0 0 4 0 0 96 4 26
2017 AP-FIN-02 19 57 19 5 0 0 0 76 5 37
2017 AP-FIN-03 24 52 13 11 0 0 0 76 11 54

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 14 25 17 16 4 21 3 50 27 140
2018 AP-FIN-02 14 14 18 18 7 25 5 39 35 44
2018 AP-FIN-03 15 28 21 21 4 11 0 49 28 53
2017 AP-FIN 13 26 13 18 2 25 2 54 28 144
2017 AP-FIN-00 8 35 0 15 0 38 4 73 27 26
2017 AP-FIN-01 20 16 16 4 4 36 4 60 13 25
2017 AP-FIN-02 13 25 13 11 3 32 3 59 21 37
2017 AP-FIN-03 13 27 18 31 2 9 0 44 36 55

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 38 45 11 5 1 0 0 83 6 139
2018 AP-FIN-02 27 59 9 2 2 0 0 86 5 44
2018 AP-FIN-03 37 38 13 10 2 0 0 75 12 52
2017 AP-FIN 40 44 10 6 0 0 0 83 6 144
2017 AP-FIN-00 40 48 12 0 0 0 0 88 0 25
2017 AP-FIN-01 50 38 4 8 0 0 0 88 8 26
2017 AP-FIN-02 44 38 11 8 0 0 0 81 8 37
2017 AP-FIN-03 33 49 11 7 0 0 0 82 7 55

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 21 44 20 8 3 2 2 68 12 61
2018 AP-FIN-03 20 44 22 7 4 0 2 66 11 45
2017 AP-FIN 27 40 18 5 3 2 5 71 9 60
2017 AP-FIN-02 25 42 8 8 8 0 8 73 18 12
2017 AP-FIN-03 28 40 19 4 2 2 4 73 7 47

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 41 46 5 7 1 1 0 87 8 140
2018 AP-FIN-02 34 52 7 7 0 0 0 86 7 44
2018 AP-FIN-03 43 45 4 8 0 0 0 89 8 53
2017 AP-FIN 39 45 7 8 1 0 0 84 9 145
2017 AP-FIN-00 38 50 8 4 0 0 0 88 4 26
2017 AP-FIN-01 54 31 4 12 0 0 0 85 12 26
2017 AP-FIN-02 25 56 5 11 3 0 0 81 13 37
2017 AP-FIN-03 42 44 7 5 2 0 0 85 7 55

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 41 44 8 4 1 1 0 86 6 140
2018 AP-FIN-02 34 45 11 7 2 0 0 80 9 44
2018 AP-FIN-03 40 45 11 4 0 0 0 85 4 53
2017 AP-FIN 42 46 8 3 1 0 0 88 4 145
2017 AP-FIN-00 50 42 8 0 0 0 0 92 0 26
2017 AP-FIN-01 69 19 8 0 4 0 0 88 4 26
2017 AP-FIN-02 32 49 11 5 3 0 0 81 8 37
2017 AP-FIN-03 33 58 5 4 0 0 0 91 4 55

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 59 35 4 1 1 0 0 94 2 139
2018 AP-FIN-02 45 48 5 2 0 0 0 93 2 44
2018 AP-FIN-03 63 31 4 2 0 0 0 94 2 52
2017 AP-FIN 55 40 3 2 0 0 0 95 2 145
2017 AP-FIN-00 62 38 0 0 0 0 0 100 0 26
2017 AP-FIN-01 69 23 8 0 0 0 0 92 0 26
2017 AP-FIN-02 46 46 3 5 0 0 0 92 5 37
2017 AP-FIN-03 51 45 2 2 0 0 0 96 2 55

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 32 41 10 13 3 0 0 74 16 136
2018 AP-FIN-02 24 46 5 20 5 0 0 71 24 41
2018 AP-FIN-03 26 38 19 15 2 0 0 64 17 53
2017 AP-FIN 42 40 11 6 1 1 0 83 6 144
2017 AP-FIN-00 72 24 4 0 0 0 0 96 0 25
2017 AP-FIN-01 54 23 8 12 0 4 0 80 12 26
2017 AP-FIN-02 33 43 16 5 3 0 0 76 8 37
2017 AP-FIN-03 27 55 13 5 0 0 0 82 5 55

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 32 36 14 11 7 1 0 68 18 135
2018 AP-FIN-02 29 31 14 14 12 0 0 60 26 42
2018 AP-FIN-03 21 38 19 17 6 0 0 58 23 53
2017 AP-FIN 37 40 8 10 6 0 0 76 16 144
2017 AP-FIN-00 56 32 8 4 0 0 0 88 4 25
2017 AP-FIN-01 54 27 0 12 8 0 0 81 19 26
2017 AP-FIN-02 24 44 8 13 11 0 0 68 24 37
2017 AP-FIN-03 27 47 11 11 4 0 0 75 15 55

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 30 49 12 8 1 0 0 79 9 139
2018 AP-FIN-02 32 55 11 2 0 0 0 86 2 44
2018 AP-FIN-03 33 46 12 8 2 0 0 79 10 52
2017 AP-FIN 34 48 10 6 1 1 0 83 8 145
2017 AP-FIN-00 31 42 15 8 0 4 0 76 8 26
2017 AP-FIN-01 58 38 0 0 4 0 0 96 4 26
2017 AP-FIN-02 33 48 13 5 0 0 0 81 5 37
2017 AP-FIN-03 24 56 9 9 2 0 0 80 11 55

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 38 45 14 2 1 0 0 83 4 138
2018 AP-FIN-02 37 47 14 2 0 0 0 84 2 43
2018 AP-FIN-03 38 42 13 4 2 0 0 81 6 52
2017 AP-FIN 37 49 10 2 2 0 0 85 4 144
2017 AP-FIN-00 27 62 8 4 0 0 0 88 4 26
2017 AP-FIN-01 58 35 0 4 4 0 0 92 8 26
2017 AP-FIN-02 35 51 8 3 3 0 0 87 5 37
2017 AP-FIN-03 33 46 19 0 2 0 0 80 2 54

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 34 49 9 7 1 0 1 83 8 140
2018 AP-FIN-02 32 48 14 7 0 0 0 80 7 44
2018 AP-FIN-03 32 55 4 6 2 0 2 88 8 53
2017 AP-FIN 37 46 11 3 1 0 1 84 5 145
2017 AP-FIN-00 35 54 12 0 0 0 0 88 0 26
2017 AP-FIN-01 58 35 4 4 0 0 0 92 4 26
2017 AP-FIN-02 35 51 3 8 3 0 0 87 11 37
2017 AP-FIN-03 31 44 20 2 2 0 2 76 4 55

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 25 54 11 3 2 4 1 83 5 136
2018 AP-FIN-02 21 64 7 2 2 2 0 88 5 42
2018 AP-FIN-03 23 58 10 4 2 2 2 84 6 52
2017 AP-FIN 33 41 16 5 1 3 0 77 6 145
2017 AP-FIN-00 35 31 15 8 4 8 0 71 13 26
2017 AP-FIN-01 42 46 4 8 0 0 0 88 8 26
2017 AP-FIN-02 35 38 22 3 0 3 0 75 3 37
2017 AP-FIN-03 25 47 18 4 2 4 0 75 6 55

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 47 36 7 7 1 0 1 84 9 139
2018 AP-FIN-02 36 39 14 9 2 0 0 75 11 44
2018 AP-FIN-03 44 44 2 10 0 0 0 88 10 52
2017 AP-FIN 38 39 9 11 3 0 0 77 14 145
2017 AP-FIN-00 58 31 8 4 0 0 0 88 4 26
2017 AP-FIN-01 58 27 8 8 0 0 0 85 8 26
2017 AP-FIN-02 25 43 13 16 3 0 0 68 19 37
2017 AP-FIN-03 27 45 7 13 7 0 0 73 20 55

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 24 44 24 6 1 1 0 68 8 140
2018 AP-FIN-02 18 50 25 7 0 0 0 68 7 44
2018 AP-FIN-03 15 45 26 11 2 0 0 60 13 53
2017 AP-FIN 17 50 28 4 1 0 0 67 6 145
2017 AP-FIN-00 19 58 15 8 0 0 0 77 8 26
2017 AP-FIN-01 31 54 15 0 0 0 0 85 0 26
2017 AP-FIN-02 13 49 35 0 3 0 0 62 3 37
2017 AP-FIN-03 13 44 35 7 2 0 0 56 9 55

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AP-FIN 9 48 43 140
2018 AP-FIN-02 9 43 48 44
2018 AP-FIN-03 13 43 43 53
2017 AP-FIN 13 48 39 145
2017 AP-FIN-00 15 65 19 26
2017 AP-FIN-01 8 65 27 26
2017 AP-FIN-02 16 41 43 37
2017 AP-FIN-03 13 38 49 55

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AP-FIN 8 23 54 8 0 8 13
2017 AP-FIN 5 5 63 26 0 0 19
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 51 39 7 1 1 0 0 91 2 140
2018 AP-FIN-02 43 48 7 0 2 0 0 91 2 44
2018 AP-FIN-03 55 30 13 2 0 0 0 85 2 53
2017 AP-FIN 48 42 6 3 1 0 0 90 3 144
2017 AP-FIN-00 50 46 4 0 0 0 0 96 0 26
2017 AP-FIN-01 77 15 4 0 4 0 0 92 4 26
2017 AP-FIN-02 33 51 11 5 0 0 0 84 5 37
2017 AP-FIN-03 43 48 6 4 0 0 0 91 4 54

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 40 43 10 6 1 0 0 83 7 136
2018 AP-FIN-02 36 45 12 5 2 0 0 81 7 42
2018 AP-FIN-03 35 40 15 8 2 0 0 75 10 52
2017 AP-FIN 35 43 15 4 3 0 0 78 7 145
2017 AP-FIN-00 31 50 19 0 0 0 0 81 0 26
2017 AP-FIN-01 62 19 12 4 4 0 0 81 8 26
2017 AP-FIN-02 22 59 8 5 5 0 0 81 11 37
2017 AP-FIN-03 31 42 20 5 2 0 0 73 7 55

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 3 12 35 36 14 0 0 50 15 139
2018 AP-FIN-02 2 12 37 35 14 0 0 49 14 43
2018 AP-FIN-03 4 15 38 30 13 0 0 43 19 53
2017 AP-FIN 3 12 40 29 13 1 3 44 15 145
2017 AP-FIN-00 4 4 54 19 15 0 4 36 8 26
2017 AP-FIN-01 0 15 35 23 23 0 4 48 16 26
2017 AP-FIN-02 0 16 32 38 5 3 5 47 18 37
2017 AP-FIN-03 5 11 42 31 11 0 0 42 16 55

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 3 12 20 38 27 0 1 65 15 138
2018 AP-FIN-02 2 9 12 58 19 0 0 77 12 43
2018 AP-FIN-03 4 19 26 32 19 0 0 51 23 53
2017 AP-FIN 1 9 17 35 34 1 4 72 11 145
2017 AP-FIN-00 0 8 8 35 46 0 4 84 8 26
2017 AP-FIN-01 0 8 8 27 46 0 12 83 9 26
2017 AP-FIN-02 0 13 22 38 22 3 3 63 14 37
2017 AP-FIN-03 4 7 22 36 29 0 2 67 11 55

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 3 12 32 32 19 1 1 52 15 139
2018 AP-FIN-02 0 19 37 28 16 0 0 44 19 43
2018 AP-FIN-03 6 8 34 42 9 2 0 52 13 53
2017 AP-FIN 1 15 28 35 18 1 3 55 16 144
2017 AP-FIN-00 0 0 23 42 31 0 4 76 0 26
2017 AP-FIN-01 0 15 12 31 35 4 4 71 17 26
2017 AP-FIN-02 0 19 31 33 11 0 6 47 20 36
2017 AP-FIN-03 2 18 36 35 9 0 0 44 20 55

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 3 9 40 37 10 1 0 47 12 139
2018 AP-FIN-02 2 12 47 33 7 0 0 40 14 43
2018 AP-FIN-03 6 13 45 30 6 0 0 36 19 53
2017 AP-FIN 3 6 48 28 13 1 1 42 9 145
2017 AP-FIN-00 0 12 27 35 23 4 0 60 12 26
2017 AP-FIN-01 0 0 38 38 19 4 0 60 0 26
2017 AP-FIN-02 5 8 46 33 5 0 3 39 14 37
2017 AP-FIN-03 5 4 64 16 11 0 0 27 9 55

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 9 22 37 19 11 1 1 31 32 139
2018 AP-FIN-02 7 19 47 23 5 0 0 28 26 43
2018 AP-FIN-03 13 28 45 9 4 0 0 13 42 53
2017 AP-FIN 10 20 37 15 13 2 3 30 31 145
2017 AP-FIN-00 12 15 12 19 31 4 8 57 30 26
2017 AP-FIN-01 0 15 23 35 23 4 0 60 16 26
2017 AP-FIN-02 3 27 49 8 8 3 3 17 31 37
2017 AP-FIN-03 18 20 47 9 4 0 2 13 39 55

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 13 18 32 21 13 2 1 35 32 139
2018 AP-FIN-02 14 12 40 23 12 0 0 35 26 43
2018 AP-FIN-03 13 25 34 21 8 0 0 28 38 53
2017 AP-FIN 9 19 30 17 17 6 2 37 31 145
2017 AP-FIN-00 19 15 8 15 23 19 0 48 43 26
2017 AP-FIN-01 4 8 19 19 35 12 4 64 14 26
2017 AP-FIN-02 3 27 41 13 11 3 3 26 31 37
2017 AP-FIN-03 11 22 38 18 9 0 2 28 33 55

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 5 11 39 32 12 1 0 45 16 139
2018 AP-FIN-02 7 12 42 30 9 0 0 40 19 43
2018 AP-FIN-03 6 8 47 36 4 0 0 40 13 53
2017 AP-FIN 3 8 35 36 12 1 4 51 12 144
2017 AP-FIN-00 0 12 23 35 15 4 12 59 14 26
2017 AP-FIN-01 4 4 23 38 23 0 8 67 8 26
2017 AP-FIN-02 5 8 43 27 13 0 3 42 14 37
2017 AP-FIN-03 2 9 43 39 6 2 0 45 11 54

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 50 35 8 4 1 1 0 87 5 139
2018 AP-FIN-02 50 34 11 5 0 0 0 84 5 44
2018 AP-FIN-03 42 43 8 4 2 2 0 87 6 53
2017 AP-FIN 56 33 6 4 1 0 0 89 6 145
2017 AP-FIN-00 54 42 0 0 4 0 0 96 4 26
2017 AP-FIN-01 69 23 0 8 0 0 0 92 8 26
2017 AP-FIN-02 44 43 8 5 0 0 0 87 5 37
2017 AP-FIN-03 58 27 9 4 2 0 0 85 5 55

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 65 28 4 3 0 0 0 93 3 140
2018 AP-FIN-02 59 36 2 2 0 0 0 95 2 44
2018 AP-FIN-03 64 25 9 2 0 0 0 89 2 53
2017 AP-FIN 60 38 1 1 0 0 0 99 1 144
2017 AP-FIN-00 65 35 0 0 0 0 0 100 0 26
2017 AP-FIN-01 60 40 0 0 0 0 0 100 0 25
2017 AP-FIN-02 60 35 3 3 0 0 0 95 3 37
2017 AP-FIN-03 60 40 0 0 0 0 0 100 0 55

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 48 43 6 3 0 0 0 91 3 140
2018 AP-FIN-02 41 52 5 2 0 0 0 93 2 44
2018 AP-FIN-03 51 38 6 6 0 0 0 89 6 53

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 51 36 9 0 0 2 1 90 0 140
2018 AP-FIN-02 45 39 14 0 0 2 0 86 0 44
2018 AP-FIN-03 57 34 6 0 0 2 2 94 0 53
2017 AP-FIN 54 33 8 1 1 2 0 89 3 145
2017 AP-FIN-00 58 35 4 0 0 4 0 96 0 26
2017 AP-FIN-01 65 23 4 4 4 0 0 88 8 26
2017 AP-FIN-02 41 38 11 3 3 5 0 83 6 37
2017 AP-FIN-03 55 35 11 0 0 0 0 89 0 55

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 50 40 4 4 1 1 0 91 5 140
2018 AP-FIN-02 43 48 5 2 2 0 0 91 5 44
2018 AP-FIN-03 53 36 6 4 2 0 0 89 6 53
2017 AP-FIN 51 36 9 4 0 0 0 87 4 145
2017 AP-FIN-00 50 38 12 0 0 0 0 88 0 26
2017 AP-FIN-01 69 23 4 4 0 0 0 92 4 26
2017 AP-FIN-02 49 38 3 11 0 0 0 87 11 37
2017 AP-FIN-03 44 40 15 2 0 0 0 84 2 55

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 64 31 3 1 1 0 0 95 2 140
2018 AP-FIN-02 59 36 2 2 0 0 0 95 2 44
2018 AP-FIN-03 66 28 4 2 0 0 0 94 2 53
2017 AP-FIN 60 34 3 3 0 0 0 94 3 145
2017 AP-FIN-00 62 31 4 4 0 0 0 92 4 26
2017 AP-FIN-01 69 19 8 4 0 0 0 88 4 26
2017 AP-FIN-02 60 35 3 3 0 0 0 95 3 37
2017 AP-FIN-03 55 44 0 2 0 0 0 98 2 55

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 23 35 13 11 2 11 6 69 15 140
2018 AP-FIN-02 16 43 11 14 2 11 2 68 18 44
2018 AP-FIN-03 23 32 19 13 2 9 2 62 17 53
2017 AP-FIN 30 35 10 8 3 6 7 75 13 145
2017 AP-FIN-00 23 38 12 4 0 4 19 80 5 26
2017 AP-FIN-01 35 31 0 4 12 8 12 81 19 26
2017 AP-FIN-02 25 38 13 3 5 11 5 74 10 37
2017 AP-FIN-03 36 33 13 15 0 4 0 72 15 55

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 55 35 3 3 1 1 1 92 5 136
2018 AP-FIN-02 55 31 2 5 2 2 2 90 8 42
2018 AP-FIN-03 58 32 6 2 2 0 0 91 4 53
2017 AP-FIN 54 32 6 5 1 3 0 89 6 145
2017 AP-FIN-00 50 38 4 8 0 0 0 88 8 26
2017 AP-FIN-01 65 27 4 0 4 0 0 92 4 26
2017 AP-FIN-02 46 35 5 8 0 5 0 86 9 37
2017 AP-FIN-03 55 31 7 4 0 4 0 89 4 55

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 61 31 5 2 1 0 0 92 3 137
2018 AP-FIN-02 55 33 5 7 0 0 0 88 7 42
2018 AP-FIN-03 62 30 8 0 0 0 0 92 0 53

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 31 32 11 10 3 11 1 72 15 136
2018 AP-FIN-02 33 38 5 10 5 7 2 79 16 42
2018 AP-FIN-03 25 25 19 13 4 12 2 58 20 52
2017 AP-FIN 23 26 17 8 5 17 5 62 16 145
2017 AP-FIN-00 27 35 8 8 4 19 0 76 14 26
2017 AP-FIN-01 27 19 12 8 12 15 8 60 25 26
2017 AP-FIN-02 16 24 24 3 5 19 9 56 11 37
2017 AP-FIN-03 24 25 20 11 2 15 4 60 16 55

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 16 11 10 1 1 45 16 69 5 140
2018 AP-FIN-02 16 14 11 2 0 39 18 68 5 44
2018 AP-FIN-03 15 8 13 0 2 49 13 60 5 53
2017 AP-FIN 15 14 12 2 0 42 15 67 5 145
2017 AP-FIN-00 19 19 0 0 0 42 19 100 0 26
2017 AP-FIN-01 4 12 15 4 0 54 12 44 11 26
2017 AP-FIN-02 16 11 16 5 0 38 14 56 11 37
2017 AP-FIN-03 18 15 15 0 0 38 15 69 0 55

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 41 36 11 3 0 8 1 84 3 140
2018 AP-FIN-02 32 36 16 2 0 11 2 79 3 44
2018 AP-FIN-03 40 42 13 2 0 4 0 84 2 53
2017 AP-FIN 41 37 9 1 1 10 1 88 2 145
2017 AP-FIN-00 27 50 4 4 0 12 4 91 5 26
2017 AP-FIN-01 38 23 19 4 4 12 0 70 9 26
2017 AP-FIN-02 46 35 8 0 0 8 3 91 0 37
2017 AP-FIN-03 45 38 7 0 0 9 0 92 0 55

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 14 13 8 1 0 49 16 76 2 140
2018 AP-FIN-02 11 18 9 0 0 39 23 76 0 44
2018 AP-FIN-03 15 8 9 0 0 55 13 71 0 53
2017 AP-FIN 19 14 10 0 1 42 14 73 3 145
2017 AP-FIN-00 23 15 0 0 0 46 15 100 0 26
2017 AP-FIN-01 12 4 15 0 4 50 15 44 11 26
2017 AP-FIN-02 13 19 11 0 0 38 19 75 0 37
2017 AP-FIN-03 24 15 13 0 2 38 9 72 3 55

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 40 37 9 1 0 10 3 89 1 140
2018 AP-FIN-02 34 30 14 0 0 18 5 82 0 44
2018 AP-FIN-03 40 43 11 0 0 4 2 88 0 53
2017 AP-FIN 41 30 10 0 1 16 1 86 2 145
2017 AP-FIN-00 23 46 0 0 0 27 4 100 0 26
2017 AP-FIN-01 54 15 15 0 4 12 0 78 4 26
2017 AP-FIN-02 46 27 8 0 0 16 3 90 0 37
2017 AP-FIN-03 40 31 15 0 2 13 0 81 2 55
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 58 31 6 2 2 0 0 89 4 139
2018 AP-FIN-02 50 36 7 2 5 0 0 86 7 44
2018 AP-FIN-03 62 29 4 4 2 0 0 90 6 52
2017 AP-FIN 57 32 5 4 1 1 0 90 6 145
2017 AP-FIN-00 54 35 4 0 0 8 0 96 0 26
2017 AP-FIN-01 69 27 0 4 0 0 0 96 4 26
2017 AP-FIN-02 52 27 11 8 3 0 0 78 11 37
2017 AP-FIN-03 56 35 4 4 2 0 0 91 5 55

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 14 41 18 14 6 7 0 58 22 140
2018 AP-FIN-02 14 45 11 14 11 5 0 62 26 44
2018 AP-FIN-03 13 32 25 19 8 4 0 47 27 53
2017 AP-FIN 9 41 22 14 6 8 0 54 22 144
2017 AP-FIN-00 0 42 8 23 4 23 0 55 35 26
2017 AP-FIN-01 23 38 19 8 8 4 0 64 16 26
2017 AP-FIN-02 9 54 19 3 13 3 0 64 17 37
2017 AP-FIN-03 7 31 33 20 2 6 0 41 24 54

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 19 44 17 11 4 5 0 67 15 140
2018 AP-FIN-02 18 41 14 18 5 5 0 62 24 44
2018 AP-FIN-03 15 36 30 11 4 4 0 53 16 53
2017 AP-FIN 12 48 22 13 3 2 0 61 16 145
2017 AP-FIN-00 12 50 19 12 4 4 0 64 16 26
2017 AP-FIN-01 23 50 12 12 4 0 0 73 15 26
2017 AP-FIN-02 5 54 24 13 3 0 0 60 16 37
2017 AP-FIN-03 13 42 25 15 2 4 0 57 17 55

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 34 31 20 9 5 1 0 66 14 140
2018 AP-FIN-02 27 39 20 9 5 0 0 66 14 44
2018 AP-FIN-03 36 32 15 8 8 2 0 69 15 53
2017 AP-FIN 42 31 17 2 4 2 1 76 6 145
2017 AP-FIN-00 35 31 27 0 8 0 0 65 8 26
2017 AP-FIN-01 35 31 15 8 12 0 0 65 19 26
2017 AP-FIN-02 38 38 11 3 0 8 3 85 3 37
2017 AP-FIN-03 51 27 18 0 2 0 2 80 2 55

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 8 29 30 19 13 1 0 37 33 139
2018 AP-FIN-02 9 32 30 16 14 0 0 41 30 44
2018 AP-FIN-03 0 19 35 27 17 2 0 20 45 52
2017 AP-FIN 7 24 36 17 15 0 1 31 32 145
2017 AP-FIN-00 4 35 35 19 4 0 4 40 24 26
2017 AP-FIN-01 23 27 42 0 8 0 0 50 8 26
2017 AP-FIN-02 5 25 40 24 5 0 0 30 30 37
2017 AP-FIN-03 2 18 31 18 31 0 0 20 49 55

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 12 38 28 13 6 1 1 52 19 138
2018 AP-FIN-02 12 37 26 19 7 0 0 49 26 43
2018 AP-FIN-03 2 36 36 17 8 2 0 38 25 53
2017 AP-FIN 10 31 33 19 6 0 1 41 25 145
2017 AP-FIN-00 15 31 38 12 0 0 4 48 12 26
2017 AP-FIN-01 31 27 23 15 4 0 0 58 19 26
2017 AP-FIN-02 3 35 35 22 5 0 0 38 27 37
2017 AP-FIN-03 2 31 33 22 11 0 2 33 33 55

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 12 30 26 17 14 1 0 42 32 140
2018 AP-FIN-02 9 41 23 14 14 0 0 50 27 44
2018 AP-FIN-03 4 21 30 26 19 0 0 25 45 53
2017 AP-FIN 11 25 33 14 14 1 1 37 30 145
2017 AP-FIN-00 31 23 23 8 15 0 0 54 23 26
2017 AP-FIN-01 23 42 27 0 8 0 0 65 8 26
2017 AP-FIN-02 5 19 38 24 8 3 3 26 34 37
2017 AP-FIN-03 0 22 36 18 22 0 2 22 41 55

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 24 26 30 11 9 1 0 50 19 140
2018 AP-FIN-02 25 27 30 9 9 0 0 52 18 44
2018 AP-FIN-03 9 26 32 15 15 2 0 37 31 53
2017 AP-FIN 15 33 26 14 10 0 2 49 24 145
2017 AP-FIN-00 23 35 27 12 4 0 0 58 15 26
2017 AP-FIN-01 35 35 27 0 4 0 0 69 4 26
2017 AP-FIN-02 5 40 32 16 0 0 6 49 17 37
2017 AP-FIN-03 9 27 20 20 22 0 2 37 43 55

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 25 21 31 13 9 0 0 46 22 140
2018 AP-FIN-02 20 30 30 5 16 0 0 50 20 44
2018 AP-FIN-03 15 9 43 21 11 0 0 25 32 53
2017 AP-FIN 20 30 25 16 8 0 0 50 24 145
2017 AP-FIN-00 35 38 15 12 0 0 0 73 12 26
2017 AP-FIN-01 35 38 23 4 0 0 0 73 4 26
2017 AP-FIN-02 17 35 30 13 5 0 0 52 19 37
2017 AP-FIN-03 9 20 27 25 18 0 0 29 44 55

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 35 37 18 5 4 1 1 73 9 139
2018 AP-FIN-02 26 42 23 7 2 0 0 67 9 43
2018 AP-FIN-03 32 43 15 6 2 0 2 77 8 53
2017 AP-FIN 35 37 19 5 2 1 1 73 7 145
2017 AP-FIN-00 38 31 15 8 0 0 8 75 8 26
2017 AP-FIN-01 46 35 19 0 0 0 0 81 0 26
2017 AP-FIN-02 35 40 13 5 3 3 0 78 8 37
2017 AP-FIN-03 25 40 25 5 4 0 0 65 9 55

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 33 33 25 3 3 0 2 68 6 138
2018 AP-FIN-02 26 33 38 2 0 0 0 60 2 42
2018 AP-FIN-03 32 36 23 6 2 0 2 69 8 53
2017 AP-FIN 30 37 22 6 3 1 1 68 10 145
2017 AP-FIN-00 38 46 12 0 0 0 4 88 0 26
2017 AP-FIN-01 50 19 23 8 0 0 0 69 8 26
2017 AP-FIN-02 19 38 27 8 5 3 0 59 14 37
2017 AP-FIN-03 24 40 24 7 5 0 0 64 13 55

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 33 37 17 8 4 0 1 71 12 138
2018 AP-FIN-02 21 44 21 12 2 0 0 65 14 43
2018 AP-FIN-03 40 37 10 10 2 0 2 78 12 52
2017 AP-FIN 30 39 21 8 3 0 0 68 10 145
2017 AP-FIN-00 35 35 27 4 0 0 0 69 4 26
2017 AP-FIN-01 42 35 15 0 8 0 0 77 8 26
2017 AP-FIN-02 24 33 30 13 0 0 0 57 13 37
2017 AP-FIN-03 24 47 16 9 4 0 0 71 13 55

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 34 37 20 5 1 0 2 73 7 139
2018 AP-FIN-02 33 37 21 7 0 0 2 71 7 43
2018 AP-FIN-03 34 40 17 6 2 0 2 75 8 53
2017 AP-FIN 27 37 23 8 3 0 1 65 12 145
2017 AP-FIN-00 31 19 27 19 4 0 0 50 23 26
2017 AP-FIN-01 50 31 12 4 4 0 0 81 8 26
2017 AP-FIN-02 13 35 35 13 3 0 0 49 16 37
2017 AP-FIN-03 22 51 20 2 4 0 2 74 6 55

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 66 20 10 2 1 0 1 87 3 136
2018 AP-FIN-02 62 24 12 0 0 0 2 88 0 42
2018 AP-FIN-03 66 19 8 4 2 0 2 87 6 53
2017 AP-FIN 68 22 8 1 1 0 0 90 3 145
2017 AP-FIN-00 73 15 12 0 0 0 0 88 0 26
2017 AP-FIN-01 85 12 4 0 0 0 0 96 0 26
2017 AP-FIN-02 52 43 3 3 0 0 0 95 3 37
2017 AP-FIN-03 69 16 11 2 2 0 0 85 4 55

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 81 11 4 0 0 0 4 95 0 138
2018 AP-FIN-02 79 19 2 0 0 0 0 98 0 42
2018 AP-FIN-03 85 4 6 0 0 0 6 94 0 53

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 86 4 2 1 1 1 5 96 2 139
2018 AP-FIN-02 88 2 5 0 0 0 5 95 0 43
2018 AP-FIN-03 85 4 2 2 2 2 4 94 4 53
2017 AP-FIN 88 8 2 0 0 1 2 98 0 145
2017 AP-FIN-00 88 0 8 0 0 0 4 92 0 26
2017 AP-FIN-01 96 4 0 0 0 0 0 100 0 26
2017 AP-FIN-02 78 19 0 0 0 0 3 100 0 37
2017 AP-FIN-03 89 5 2 0 0 2 2 98 0 55

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 63 24 6 3 1 1 2 90 4 140
2018 AP-FIN-02 55 34 7 2 0 0 2 91 2 44
2018 AP-FIN-03 68 17 6 6 2 0 2 87 8 53
2017 AP-FIN 65 26 6 1 1 0 1 92 2 145
2017 AP-FIN-00 69 23 8 0 0 0 0 92 0 26
2017 AP-FIN-01 77 19 0 0 4 0 0 96 4 26
2017 AP-FIN-02 52 38 5 5 0 0 0 89 5 37
2017 AP-FIN-03 65 24 9 0 0 0 2 91 0 55

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 52 26 11 4 5 1 1 80 9 140
2018 AP-FIN-02 43 34 14 7 2 0 0 77 9 44
2018 AP-FIN-03 49 28 11 4 6 0 2 79 10 53
2017 AP-FIN 59 28 9 2 1 0 1 88 3 145
2017 AP-FIN-00 65 19 12 0 0 0 4 88 0 26
2017 AP-FIN-01 73 27 0 0 0 0 0 100 0 26
2017 AP-FIN-02 44 40 11 5 0 0 0 84 5 37
2017 AP-FIN-03 60 24 11 2 2 0 2 85 4 55

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 51 21 2 2 2 0 21 92 5 140
2018 AP-FIN-02 55 23 2 0 2 0 18 94 3 44
2018 AP-FIN-03 43 34 4 6 4 0 9 85 10 53
2017 AP-FIN 60 21 5 2 0 0 12 92 2 144
2017 AP-FIN-00 54 12 0 0 0 0 35 100 0 26
2017 AP-FIN-01 84 4 0 4 0 0 8 96 4 25
2017 AP-FIN-02 54 27 8 3 0 0 9 88 3 37
2017 AP-FIN-03 56 29 7 2 0 0 5 90 2 55

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 56 25 15 1 1 0 2 82 2 140
2018 AP-FIN-02 50 34 14 2 0 0 0 84 2 44
2018 AP-FIN-03 53 25 19 2 0 0 2 79 2 53
2017 AP-FIN 61 26 8 2 1 0 2 89 3 144
2017 AP-FIN-00 69 15 15 0 0 0 0 85 0 26
2017 AP-FIN-01 65 19 4 8 0 0 4 88 8 26
2017 AP-FIN-02 56 30 8 3 0 0 3 89 3 36
2017 AP-FIN-03 60 29 7 0 2 0 2 91 2 55

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 81 12 2 1 1 0 2 96 2 140
2018 AP-FIN-02 80 14 5 2 0 0 0 93 2 44
2018 AP-FIN-03 79 15 0 2 2 0 2 96 4 53
2017 AP-FIN 82 10 5 1 1 0 1 93 2 145
2017 AP-FIN-00 81 15 4 0 0 0 0 96 0 26
2017 AP-FIN-01 85 8 8 0 0 0 0 92 0 26
2017 AP-FIN-02 70 16 5 5 3 0 0 87 8 37
2017 AP-FIN-03 89 5 4 0 0 0 2 96 0 55

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 46 31 14 6 1 0 1 78 7 140
2018 AP-FIN-02 50 32 14 2 2 0 0 82 5 44
2018 AP-FIN-03 49 25 19 6 0 0 2 75 6 53
2017 AP-FIN 48 29 14 5 2 0 1 78 7 145
2017 AP-FIN-00 46 35 12 4 4 0 0 81 8 26
2017 AP-FIN-01 69 19 12 0 0 0 0 88 0 26
2017 AP-FIN-02 44 30 16 8 0 0 3 75 8 37
2017 AP-FIN-03 44 31 16 5 2 0 2 76 7 55

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 9 36 43 11 1 0 0 45 12 140
2018 AP-FIN-02 11 41 39 9 0 0 0 52 9 44
2018 AP-FIN-03 2 28 51 15 4 0 0 30 19 53
2017 AP-FIN 5 37 39 14 5 0 0 41 19 145
2017 AP-FIN-00 12 46 27 12 4 0 0 58 15 26
2017 AP-FIN-01 12 42 31 12 4 0 0 54 15 26
2017 AP-FIN-02 3 44 40 11 3 0 0 46 13 37
2017 AP-FIN-03 0 25 47 20 7 0 0 25 27 55

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 4 14 42 32 8 0 0 40 18 138
2018 AP-FIN-02 2 14 35 40 9 0 0 49 16 43
2018 AP-FIN-03 6 15 51 25 4 0 0 28 21 53
2017 AP-FIN 4 17 43 29 7 0 0 36 21 145
2017 AP-FIN-00 8 15 31 38 8 0 0 46 23 26
2017 AP-FIN-01 4 19 35 35 8 0 0 42 23 26
2017 AP-FIN-02 0 19 43 30 8 0 0 38 19 37
2017 AP-FIN-03 5 16 51 22 5 0 0 27 22 55
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 32 37 16 6 5 2 1 33 67 140
2018 AP-FIN-02 32 39 16 5 2 5 2 34 66 44
2018 AP-FIN-03 26 42 23 6 4 0 0 26 74 53
2017 AP-FIN 47 39 8 1 2 2 1 48 52 145
2017 AP-FIN-00 50 35 8 0 8 0 0 50 50 26
2017 AP-FIN-01 54 31 8 0 4 0 4 56 44 26
2017 AP-FIN-02 40 46 5 3 0 5 0 43 57 37
2017 AP-FIN-03 47 38 11 0 0 2 2 49 51 55

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AP-FIN 7 90
2018 AP-FIN-02 7 27
2018 AP-FIN-03 3 39
2017 AP-FIN 8 71
2017 AP-FIN-00 25 12
2017 AP-FIN-01 18 11
2017 AP-FIN-02 5 20
2017 AP-FIN-03 0 27

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AP-FIN 23 90
2018 AP-FIN-02 15 27
2018 AP-FIN-03 23 39
2017 AP-FIN 15 71
2017 AP-FIN-00 25 12
2017 AP-FIN-01 9 11
2017 AP-FIN-02 20 20
2017 AP-FIN-03 11 27

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AP-FIN 14 90
2018 AP-FIN-02 15 27
2018 AP-FIN-03 10 39
2017 AP-FIN 20 71
2017 AP-FIN-00 33 12
2017 AP-FIN-01 18 11
2017 AP-FIN-02 25 20
2017 AP-FIN-03 11 27

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AP-FIN 14 90
2018 AP-FIN-02 22 27
2018 AP-FIN-03 10 39
2017 AP-FIN 24 71
2017 AP-FIN-00 8 12
2017 AP-FIN-01 27 11
2017 AP-FIN-02 25 20
2017 AP-FIN-03 26 27

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AP-FIN 4 90
2018 AP-FIN-02 4 27
2018 AP-FIN-03 8 39
2017 AP-FIN 3 71
2017 AP-FIN-00 0 12
2017 AP-FIN-01 9 11
2017 AP-FIN-02 0 20
2017 AP-FIN-03 4 27

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AP-FIN 52 90
2018 AP-FIN-02 56 27
2018 AP-FIN-03 59 39

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AP-FIN 33 90
2018 AP-FIN-02 22 27
2018 AP-FIN-03 44 39
2017 AP-FIN 47 71
2017 AP-FIN-00 17 12
2017 AP-FIN-01 73 11
2017 AP-FIN-02 46 20
2017 AP-FIN-03 52 27

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AP-FIN 23 53 9 8 1 5 86
2018 AP-FIN-02 19 58 12 8 4 0 26
2018 AP-FIN-03 34 39 8 13 0 5 38
2017 AP-FIN 14 69 10 1 0 6 70
2017 AP-FIN-00 15 62 8 0 0 15 13
2017 AP-FIN-01 9 73 9 0 0 9 11
2017 AP-FIN-02 17 67 17 0 0 0 18
2017 AP-FIN-03 15 70 7 4 0 4 27

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AP-FIN 55 45 89
2018 AP-FIN-02 56 44 27
2018 AP-FIN-03 47 53 38

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 63 12 7 3 4 2 9 84 7 138
2018 AP-FIN-02 61 7 11 2 7 5 7 77 10 44
2018 AP-FIN-03 67 12 6 4 4 0 8 85 9 51

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 18 36 19 13 9 2 2 56 24 89
2018 AP-FIN-02 11 44 19 19 4 0 4 58 23 27
2018 AP-FIN-03 15 31 28 8 13 3 3 49 22 39
2017 AP-FIN 32 29 10 11 4 1 12 71 18 72
2017 AP-FIN-00 31 23 15 8 8 8 8 64 18 13
2017 AP-FIN-01 27 18 9 27 9 0 9 50 40 11
2017 AP-FIN-02 46 30 10 5 5 0 5 79 10 20
2017 AP-FIN-03 22 37 7 11 0 0 22 76 14 27

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AP-FIN 1 7 19 11 4 8 49 18 37 89
2018 AP-FIN-02 0 4 22 15 4 7 48 8 42 27
2018 AP-FIN-03 0 5 23 5 8 8 51 13 31 39
2017 AP-FIN 6 8 10 3 6 8 60 43 26 72
2017 AP-FIN-00 8 23 15 0 15 0 38 50 25 13
2017 AP-FIN-01 9 0 0 18 9 9 55 25 75 11
2017 AP-FIN-02 0 5 10 0 0 15 70 33 0 20
2017 AP-FIN-03 7 7 11 0 4 7 63 50 13 27
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