2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - AO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	22	43	14	12	9	0	65	21	207
2018	AO-03	20	43	13	14	10	0	63	24	134
2018	AO-04	16	50	18	1	15	0	66	16	41
2018	AO-05	29	38	0	33	0	0	67	33	13
2017	AO	17	46	15	11	11	0	63	22	255
2017	AO-02	23	54	15	0	8	0	77	8	13
2017	AO-03	13	46	18	11	12	0	59	23	175
2017	AO-04	19	47	7	12	15	0	66	27	41
2017	AO-05	25	60	8	8	0	0	84	8	12
2014	AO	22	41	14	11	13	0	62	24	274
2014	AO-01	50	50	0	0	0	0	100	0	16
2014	AO-02	28	52	6	7	7	0	80	14	14
2014	AO-03	13	41	16	15	15	0	54	30	181
2014	AO-04	30	39	14	4	13	0	69	17	46
2014	AO-05	59	21	0	12	8	0	80	20	14
2011	AO	25	32	13	15	15	0	57	30	334
2011	AO-01	81	19	0	0	0	0	100	0	10
2011	AO-02	23	36	10	21	11	0	59	32	39
2011	AO-03	20	28	17	16	19	0	48	35	188
2011	AO-04	17	47	11	15	10	0	64	25	63
2011	AO-05	51	22	3	7	16	0	73	23	31
2008	AO	23	39	12	13	12	0	63	26	267
2008	AO-01	20	61	19	0	0	0	81	0	10
2008	AO-02	13	41	15	18	13	0	54	31	91
2008	AO-03	24	33	12	16	14	0	57	31	80
2008	AO-04	28	44	5	10	10	3	74	21	42
2008	AO-05	40	41	4	0	15	0	82	15	29

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	17	40	18	12	13	57	24	208
2018	AO-03	13	44	18	13	12	57	25	134
2018	AO-04	14	39	18	14	13	54	28	41
2018	AO-05	29	14	14	9	33	43	42	13
2017	AO	19	35	15	17	13	55	30	254
2017	AO-02	8	85	8	0	0	92	0	13
2017	AO-03	18	31	20	18	13	49	31	175
2017	AO-04	15	43	5	17	20	58	37	40
2017	AO-05	34	27	8	8	24	61	31	12

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	42	37	10	6	4	79	10	204
2018	AO-03	39	40	10	8	4	79	11	133
2018	AO-04	39	41	11	2	7	80	9	38
2018	AO-05	61	15	0	14	9	76	24	13
2017	AO	39	33	15	8	5	72	13	254
2017	AO-02	46	38	15	0	0	85	0	13
2017	AO-03	36	32	17	9	6	67	16	174
2017	AO-04	41	39	10	5	5	81	10	41
2017	AO-05	51	34	8	8	0	84	8	12
2014	AO	50	31	10	4	4	82	9	274
2014	AO-01	81	19	0	0	0	100	0	16
2014	AO-02	59	34	7	0	0	93	0	15
2014	AO-03	43	34	11	6	6	77	12	180
2014	AO-04	56	29	13	2	0	85	2	46
2014	AO-05	80	12	0	0	8	92	8	14
2011	AO	50	28	10	9	3	78	12	335
2011	AO-01	71	29	0	0	0	100	0	10
2011	AO-02	47	33	12	8	0	80	8	40
2011	AO-03	49	23	12	12	4	72	16	188
2011	AO-04	45	42	3	8	2	87	10	63
2011	AO-05	63	21	10	3	3	84	6	31

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	31	38	17	9	5	0	69	14	208
2018	AO-03	27	39	18	12	4	0	66	16	134
2018	AO-04	22	45	20	3	10	0	67	13	41
2018	AO-05	38	19	19	19	5	0	58	24	13
2017	AO	28	42	14	9	6	0	71	15	254
2017	AO-02	23	62	8	8	0	0	85	8	13
2017	AO-03	25	45	14	9	7	1	70	16	174
2017	AO-04	29	37	17	10	7	0	66	17	41
2017	AO-05	43	26	16	8	8	0	69	16	12
2014	AO	29	42	13	9	6	0	71	16	275
2014	AO-01	69	31	0	0	0	0	100	0	16
2014	AO-02	26	55	6	7	7	0	81	13	15
2014	AO-03	22	43	17	10	8	0	65	18	181
2014	AO-04	33	44	9	12	2	0	77	14	46
2014	AO-05	75	12	0	6	8	0	86	14	14
2011	AO	33	35	12	12	8	0	68	20	334
2011	AO-01	80	20	0	0	0	0	100	0	10
2011	AO-02	36	38	11	8	8	0	74	16	39
2011	AO-03	26	39	12	15	7	0	65	22	188
2011	AO-04	34	30	15	11	10	0	64	21	63
2011	AO-05	57	20	7	0	16	0	77	16	31
2008	AO	32	41	13	7	7	0	73	14	269
2008	AO-01	20	80	0	0	0	0	100	0	10
2008	AO-02	23	47	16	10	4	0	70	14	92
2008	AO-03	33	37	17	5	8	0	70	13	80
2008	AO-04	46	23	13	10	8	0	69	18	42
2008	AO-05	42	39	4	7	7	0	82	15	29

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	20	30	19	16	14	0	0	50	31	205
2018	AO-03	19	28	18	19	15	0	0	47	35	131
2018	AO-04	20	29	24	12	16	0	0	48	28	41
2018	AO-05	15	19	33	9	24	0	0	34	33	13
2017	AO	14	33	18	18	17	0	0	47	35	254
2017	AO-02	15	54	15	15	0	0	0	69	15	13
2017	AO-03	12	32	17	21	18	0	0	44	39	175
2017	AO-04	15	30	22	10	22	0	0	46	32	40
2017	AO-05	17	34	18	0	31	0	0	51	31	12
2014	AO	15	32	17	20	16	0	0	47	36	275
2014	AO-01	50	25	24	0	0	0	0	76	0	16
2014	AO-02	7	49	7	25	13	0	0	55	38	15
2014	AO-03	12	31	17	21	18	1	0	43	40	181
2014	AO-04	12	35	17	23	13	0	0	47	36	46
2014	AO-05	38	35	8	6	14	0	0	73	20	14
2011	AO	19	23	16	18	23	1	0	42	42	333
2011	AO-01	29	51	10	10	0	0	0	80	10	10
2011	AO-02	17	26	24	18	16	0	0	43	34	39
2011	AO-03	15	21	15	19	28	1	1	37	48	187
2011	AO-04	22	19	14	21	24	0	0	40	46	63
2011	AO-05	29	38	14	7	10	3	0	69	17	31

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	16	35	18	17	14	0	51	31	206
2018	AO-03	16	34	17	17	16	0	50	33	133
2018	AO-04	12	31	24	17	16	0	43	33	41
2018	AO-05	15	28	9	33	14	0	43	47	13
2017	AO	13	36	17	18	15	0	49	34	255
2017	AO-02	15	54	23	8	0	0	69	8	13
2017	AO-03	12	35	15	23	14	0	47	38	175
2017	AO-04	10	39	17	10	24	0	49	34	41
2017	AO-05	17	34	18	8	24	0	51	31	12
2014	AO	12	35	18	19	16	0	47	35	275
2014	AO-01	44	37	19	0	0	0	81	0	16
2014	AO-02	13	42	7	25	13	0	55	38	15
2014	AO-03	8	32	20	21	19	0	40	40	181
2014	AO-04	10	39	19	19	13	0	49	32	46
2014	AO-05	38	43	0	12	8	0	80	20	14
2011	AO	17	23	14	22	23	0	41	46	333
2011	AO-01	39	51	0	10	0	0	90	10	10
2011	AO-02	8	30	29	15	18	0	37	34	39
2011	AO-03	13	20	14	23	29	1	34	52	187
2011	AO-04	20	24	6	31	20	0	43	50	63
2011	AO-05	39	25	10	16	10	0	64	26	31
2008	AO	14	31	17	21	17	0	45	38	269
2008	AO-01	0	20	41	10	29	0	20	39	10
2008	AO-02	11	32	24	20	14	0	42	34	92
2008	AO-03	16	28	13	23	20	0	44	43	80
2008	AO-04	14	29	7	24	25	0	43	50	42
2008	AO-05	30	36	11	15	7	0	67	22	29

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	30	25	19	14	8	1	3	57	22	207
2018	AO-03	31	26	19	12	8	2	3	59	21	133
2018	AO-04	20	20	25	22	11	0	3	40	34	41
2018	AO-05	19	29	0	28	14	0	9	53	47	13
2017	AO	25	25	26	9	8	3	3	54	18	254
2017	AO-02	23	31	23	15	0	0	8	58	17	13
2017	AO-03	26	21	32	9	7	3	2	50	17	174
2017	AO-04	22	37	12	10	17	2	0	60	27	41
2017	AO-05	34	43	0	8	8	8	0	83	17	12
2014	AO	26	28	18	11	10	3	4	58	23	275
2014	AO-01	50	38	6	0	0	6	0	93	0	16
2014	AO-02	20	22	13	19	13	13	0	48	37	15
2014	AO-03	21	27	20	13	12	3	5	52	26	181
2014	AO-04	24	37	18	9	6	0	6	65	16	46
2014	AO-05	69	12	6	6	8	0	0	80	14	14
2011	AO	26	25	18	12	11	4	2	55	26	334
2011	AO-01	60	20	0	10	0	0	10	89	11	10
2011	AO-02	20	42	20	7	8	3	0	63	16	39
2011	AO-03	20	25	20	14	14	6	2	48	30	188
2011	AO-04	29	18	19	15	12	3	5	51	29	63
2011	AO-05	51	23	10	3	7	3	3	78	11	31
2008	AO	24	25	23	10	10	3	6	53	22	268
2008	AO-01	10	51	10	10	19	0	0	61	29	10
2008	AO-02	24	23	27	10	9	3	3	51	20	91
2008	AO-03	22	25	24	12	10	5	1	50	24	80
2008	AO-04	20	22	20	5	10	3	20	54	19	42
2008	AO-05	33	28	18	11	4	0	6	65	16	29

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	51	19	16	6	7	1	0	70	14	206
2018	AO-03	52	17	16	6	8	2	0	70	14	132
2018	AO-04	41	21	24	5	9	0	0	62	15	41
2018	AO-05	52	34	0	14	0	0	0	86	14	13
2017	AO	47	29	9	9	5	2	0	77	14	255
2017	AO-02	54	31	15	0	0	0	0	85	0	13
2017	AO-03	49	29	7	9	5	1	0	79	14	175
2017	AO-04	34	34	7	15	5	5	0	72	20	41
2017	AO-05	36	33	16	8	8	0	0	69	16	12
2014	AO	46	28	9	9	5	2	0	75	15	275
2014	AO-01	63	24	13	0	0	0	0	87	0	16
2014	AO-02	49	20	12	13	7	0	0	68	20	15
2014	AO-03	46	25	10	11	5	3	1	73	17	181
2014	AO-04	35	40	9	6	9	2	0	76	15	46
2014	AO-05	53	39	0	0	8	0	0	92	8	14
2011	AO	35	29	15	9	10	2	0	65	19	335
2011	AO-01	71	29	0	0	0	0	0	100	0	10
2011	AO-02	32	41	12	5	8	3	0	75	13	40
2011	AO-03	35	30	14	8	11	2	0	66	20	188
2011	AO-04	32	19	23	14	8	5	0	53	23	63
2011	AO-05	32	23	19	13	13	0	0	55	26	31
2008	AO	36	28	15	10	9	1	1	66	19	266
2008	AO-01	20	41	10	19	10	0	0	61	29	10
2008	AO-02	35	32	16	8	8	1	0	68	16	91
2008	AO-03	41	23	18	7	9	1	0	65	16	78
2008	AO-04	32	35	16	13	0	3	2	70	13	42
2008	AO-05	38	25	7	11	15	0	4	66	27	29

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	40	28	14	10	6	1	1	69	17	206
2018	AO-03	37	28	18	11	5	1	1	66	16	132
2018	AO-04	35	31	14	5	13	0	0	67	19	41
2018	AO-05	47	19	0	33	0	0	0	67	33	13
2017	AO	41	31	13	8	7	0	0	72	15	254
2017	AO-02	54	23	23	0	0	0	0	77	0	13
2017	AO-03	43	28	14	8	7	1	0	71	15	174
2017	AO-04	29	47	7	10	7	0	0	76	17	41
2017	AO-05	36	33	16	16	0	0	0	69	16	12
2014	AO	42	31	8	11	8	0	1	73	19	275
2014	AO-01	69	24	0	6	0	0	0	94	6	16
2014	AO-02	33	13	12	20	13	0	9	51	36	15
2014	AO-03	39	32	9	11	9	0	0	71	20	181
2014	AO-04	41	33	6	12	6	0	0	75	19	46
2014	AO-05	51	41	0	0	8	0	0	92	8	14
2011	AO	28	33	17	11	10	1	0	61	22	334
2011	AO-01	61	30	0	9	0	0	0	91	9	10
2011	AO-02	25	30	30	3	13	0	0	55	15	40
2011	AO-03	26	35	15	11	12	1	0	61	24	188
2011	AO-04	23	32	16	21	5	3	0	57	27	63
2011	AO-05	36	23	27	4	10	0	0	59	14	30
2008	AO	29	38	9	13	11	0	1	67	24	268
2008	AO-01	10	41	19	31	0	0	0	51	31	10
2008	AO-02	28	41	7	17	7	0	0	70	24	92
2008	AO-03	31	31	11	13	14	0	0	62	27	79
2008	AO-04	30	45	8	5	8	0	4	78	13	42
2008	AO-05	30	47	4	4	15	0	0	78	18	29

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	54	20	11	7	9	0	74	15	204
2018	AO-03	53	20	10	9	9	0	73	17	131
2018	AO-04	43	24	17	0	16	0	67	16	41
2018	AO-05	60	15	15	10	0	0	75	10	12
2017	AO	50	26	10	6	8	0	76	14	254
2017	AO-02	75	17	8	0	0	0	92	0	12
2017	AO-03	52	25	9	6	8	0	77	14	175
2017	AO-04	34	35	12	10	10	0	69	19	41
2017	AO-05	36	33	16	8	8	0	69	16	12
2014	AO	52	23	9	7	9	0	75	16	275
2014	AO-01	81	13	6	0	0	0	94	0	16
2014	AO-02	39	22	19	7	7	7	66	14	15
2014	AO-03	51	23	9	9	8	0	74	17	181
2014	AO-04	46	27	6	6	15	0	73	21	46
2014	AO-05	65	21	0	0	14	0	86	14	14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	18	28	23	16	12	3	48	29	208
2018	AO-03	17	26	25	18	11	3	44	30	134
2018	AO-04	18	33	17	17	15	0	51	32	41
2018	AO-05	14	38	19	14	14	0	53	29	13
2017	AO	13	31	18	14	20	4	46	35	255
2017	AO-02	8	38	23	15	8	8	50	25	13
2017	AO-03	13	27	19	16	21	5	42	38	175
2017	AO-04	12	36	20	10	22	0	49	31	41
2017	AO-05	27	42	0	16	16	0	69	31	12
2014	AO	15	27	20	16	15	7	45	34	275
2014	AO-01	25	31	31	6	0	6	60	7	16
2014	AO-02	13	20	19	13	20	16	39	39	15
2014	AO-03	10	24	23	18	17	8	37	38	181
2014	AO-04	26	35	13	16	11	0	60	27	46
2014	AO-05	38	37	0	6	20	0	75	25	14
2011	AO	13	25	19	18	20	6	40	40	335
2011	AO-01	29	40	0	10	10	10	77	23	10
2011	AO-02	10	40	10	15	17	7	54	35	40
2011	AO-03	9	19	22	19	25	6	30	46	188
2011	AO-04	19	29	14	21	11	6	50	34	63
2011	AO-05	26	24	24	10	17	0	50	26	31

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	7	25	25	23	20	0	32	43	208
2018	AO-03	6	22	25	27	20	0	28	47	134
2018	AO-04	3	28	29	18	23	0	30	41	41
2018	AO-05	5	47	9	9	29	0	53	38	13
2017	AO	7	26	18	20	28	1	33	48	255
2017	AO-02	0	23	46	23	8	0	23	31	13
2017	AO-03	6	24	17	21	32	1	30	53	175
2017	AO-04	7	30	20	19	24	0	37	43	41
2017	AO-05	9	51	9	8	24	0	60	31	12
2014	AO	8	24	17	22	27	1	33	50	275
2014	AO-01	19	31	31	19	0	0	50	19	16
2014	AO-02	9	33	6	26	26	0	42	52	15
2014	AO-03	6	19	20	23	31	1	25	55	181
2014	AO-04	11	32	9	27	21	0	43	48	46
2014	AO-05	18	56	0	0	25	0	75	25	14
2011	AO	12	15	15	20	37	0	27	58	335
2011	AO-01	19	61	0	20	0	0	80	20	10
2011	AO-02	9	8	35	10	38	0	17	48	40
2011	AO-03	7	13	15	20	44	1	21	65	188
2011	AO-04	14	18	9	28	31	0	32	58	63
2011	AO-05	35	12	10	16	26	0	47	43	31
2008	AO	6	15	15	17	46	1	21	63	269
2008	AO-01	10	10	20	8	51	0	20	59	10
2008	AO-02	4	14	16	17	48	0	18	65	92
2008	AO-03	7	15	13	20	44	1	22	65	80
2008	AO-04	4	20	10	19	47	0	24	66	42
2008	AO-05	16	13	22	13	35	0	29	49	29

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	3	23	24	28	20	2	26	49	208
2018	AO-03	3	23	23	29	20	1	26	50	134
2018	AO-04	0	25	30	25	20	0	25	45	41
2018	AO-05	5	24	24	9	38	0	29	47	13
2017	AO	5	16	23	23	31	2	22	55	255
2017	AO-02	0	8	46	31	15	0	8	46	13
2017	AO-03	5	13	21	24	35	2	18	60	175
2017	AO-04	2	22	25	24	27	0	25	51	41
2017	AO-05	18	25	34	0	24	0	43	24	12
2014	AO	5	21	19	23	26	6	28	52	275
2014	AO-01	13	38	18	25	0	6	54	27	16
2014	AO-02	0	33	6	13	39	9	36	58	15
2014	AO-03	4	15	20	23	30	7	20	58	181
2014	AO-04	8	30	17	26	19	0	37	46	46
2014	AO-05	18	41	8	14	20	0	59	33	14
2011	AO	5	15	16	24	38	1	21	63	335
2011	AO-01	0	49	20	30	0	0	49	30	10
2011	AO-02	2	12	28	26	30	2	15	57	40
2011	AO-03	4	10	13	26	46	1	15	72	188
2011	AO-04	8	21	12	26	33	0	29	58	63
2011	AO-05	10	26	25	13	26	0	35	39	31
2008	AO	3	13	14	28	39	3	17	69	269
2008	AO-01	0	20	10	39	30	0	20	70	10
2008	AO-02	7	8	13	37	35	1	14	73	92
2008	AO-03	1	14	10	23	47	5	16	74	80
2008	AO-04	2	13	24	9	47	4	16	59	42
2008	AO-05	4	25	11	39	21	0	29	60	29

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	4	26	22	28	20	0	30	48	208
2018	AO-03	3	24	21	31	21	0	27	52	134
2018	AO-04	4	26	24	26	20	0	30	46	41
2018	AO-05	5	29	9	19	38	0	34	57	13
2017	AO	6	19	25	23	25	2	25	49	254
2017	AO-02	0	8	67	25	0	0	8	25	12
2017	AO-03	6	15	24	24	29	2	22	53	175
2017	AO-04	0	22	25	29	24	0	22	53	41
2017	AO-05	9	60	0	8	24	0	69	31	12
2014	AO	8	21	19	23	26	3	30	51	274
2014	AO-01	25	31	37	0	6	0	57	6	16
2014	AO-02	0	21	14	28	28	10	23	62	14
2014	AO-03	5	18	19	26	30	3	24	57	181
2014	AO-04	16	23	15	25	21	0	39	46	46
2014	AO-05	18	33	16	14	20	0	51	33	14
2011	AO	8	18	18	22	34	1	26	56	334
2011	AO-01	30	40	9	20	0	0	71	20	10
2011	AO-02	7	20	26	20	25	2	27	46	40
2011	AO-03	5	11	18	23	42	1	15	66	187
2011	AO-04	6	31	13	24	26	0	38	50	63
2011	AO-05	23	21	16	16	23	0	44	39	31
2008	AO	4	25	16	25	28	2	30	54	269
2008	AO-01	0	41	10	19	31	0	41	49	10
2008	AO-02	4	17	20	28	28	2	22	58	92
2008	AO-03	3	19	11	32	31	3	23	65	80
2008	AO-04	5	31	14	22	28	0	36	50	42
2008	AO-05	8	38	21	15	18	0	46	33	29

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	18	36	22	13	10	0	0	54	23	208
2018	AO-03	17	37	22	14	9	0	0	54	23	134
2018	AO-04	14	31	29	12	13	0	0	46	25	41
2018	AO-05	19	24	14	9	33	0	0	43	42	13
2017	AO	16	39	18	11	14	0	0	56	26	255
2017	AO-02	15	54	15	15	0	0	0	69	15	13
2017	AO-03	17	38	19	12	13	1	0	55	25	175
2017	AO-04	7	44	19	5	24	0	0	52	29	41
2017	AO-05	17	35	17	8	24	0	0	52	31	12
2014	AO	14	36	22	14	14	0	0	50	28	275
2014	AO-01	44	31	24	0	0	0	0	76	0	16
2014	AO-02	13	29	13	25	20	0	0	42	45	15
2014	AO-03	7	38	23	15	15	1	1	46	31	181
2014	AO-04	24	34	21	6	14	0	0	58	21	46
2014	AO-05	24	29	21	18	8	0	0	53	25	14
2011	AO	14	29	20	17	19	1	0	44	36	334
2011	AO-01	30	39	20	0	10	0	0	70	10	10
2011	AO-02	12	40	15	17	13	3	0	54	30	40
2011	AO-03	12	25	25	14	23	1	0	37	37	188
2011	AO-04	16	34	12	24	14	0	0	50	38	63
2011	AO-05	18	29	14	23	17	0	0	46	40	30

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	17	38	16	17	11	55	29	208
2018	AO-03	13	40	20	17	11	53	27	134
2018	AO-04	19	31	13	17	20	50	37	41
2018	AO-05	24	14	0	52	9	39	61	13
2017	AO	15	39	15	19	12	54	31	254
2017	AO-02	23	69	8	0	0	92	0	13
2017	AO-03	13	38	18	19	13	51	32	174
2017	AO-04	10	35	12	26	17	44	43	41
2017	AO-05	17	51	9	8	16	67	24	12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	10	20	23	18	17	9	3	34	40	208
2018	AO-03	10	16	25	15	17	12	4	32	38	134
2018	AO-04	10	28	16	21	21	4	0	40	44	41
2018	AO-05	14	43	9	9	24	0	0	58	33	13
2017	AO	6	20	17	22	21	13	1	30	50	255
2017	AO-02	0	8	15	46	15	15	0	9	73	13
2017	AO-03	6	19	18	17	22	16	1	31	48	175
2017	AO-04	2	22	17	37	17	5	0	26	56	41
2017	AO-05	9	26	24	25	17	0	0	35	42	12
2014	AO	7	16	20	22	23	10	1	26	51	275
2014	AO-01	19	19	18	13	13	13	6	47	31	16
2014	AO-02	7	7	19	20	39	9	0	14	65	15
2014	AO-03	6	12	19	23	25	14	2	21	57	181
2014	AO-04	10	25	28	20	17	0	0	35	37	46
2014	AO-05	6	33	6	28	27	0	0	39	55	14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	44	28	15	7	7	0	0	71	14	206
2018	AO-03	46	26	15	6	7	0	0	72	13	132
2018	AO-04	33	34	14	8	11	0	0	67	19	41
2018	AO-05	43	24	14	19	0	0	0	67	19	13
2017	AO	37	36	12	9	6	0	0	73	15	255
2017	AO-02	38	54	0	8	0	0	0	92	8	13
2017	AO-03	40	33	10	10	6	1	0	73	16	175
2017	AO-04	25	44	17	5	10	0	0	69	15	41
2017	AO-05	18	49	17	8	8	0	0	67	16	12
2014	AO	34	33	13	8	11	1	0	68	19	275
2014	AO-01	50	25	24	0	0	0	0	76	0	16
2014	AO-02	26	20	28	7	20	0	0	46	26	15
2014	AO-03	35	31	12	7	13	2	0	67	21	181
2014	AO-04	25	41	13	14	6	0	0	66	21	46
2014	AO-05	45	47	0	0	8	0	0	92	8	14
2011	AO	21	37	15	17	10	0	0	58	27	335
2011	AO-01	29	71	0	0	0	0	0	100	0	10
2011	AO-02	27	40	13	10	10	0	0	67	20	40
2011	AO-03	22	34	19	16	10	0	0	55	26	188
2011	AO-04	14	40	9	22	13	0	2	55	36	63
2011	AO-05	20	31	13	23	13	0	0	51	36	31
2008	AO	23	36	18	12	11	0	0	59	23	268
2008	AO-01	0	69	10	10	10	0	0	69	20	10
2008	AO-02	25	36	22	9	9	0	0	61	17	92
2008	AO-03	24	38	15	11	12	0	0	62	23	79
2008	AO-04	28	26	20	17	8	0	2	54	25	42
2008	AO-05	22	37	15	15	11	0	0	59	26	29

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	9	47	30	5	6	0	3	57	12	42
2018	AO-04	4	46	36	7	4	0	4	52	11	28
2017	AO	11	34	17	21	7	4	5	50	31	56
2017	AO-04	11	40	11	23	9	0	6	55	33	35
2017	AO-05	9	26	24	34	8	0	0	35	42	12
2014	AO	17	41	15	9	13	2	3	62	23	60
2014	AO-04	22	39	17	6	8	3	6	67	15	36
2014	AO-05	18	53	13	0	16	0	0	71	16	13

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	5	32	9	24	30	0	0	37	54	208
2018	AO-03	2	28	11	26	33	0	0	30	59	134
2018	AO-04	3	34	8	26	29	0	0	37	55	41
2018	AO-05	24	38	9	5	24	0	0	62	29	13
2017	AO	4	16	13	24	43	0	0	20	67	255
2017	AO-02	0	15	46	31	8	0	0	15	38	13
2017	AO-03	4	12	11	26	47	0	0	16	73	175
2017	AO-04	2	17	7	19	54	0	0	20	73	41
2017	AO-05	0	51	16	9	25	0	0	51	34	12
2014	AO	10	25	11	26	28	0	0	35	54	275
2014	AO-01	31	50	13	6	0	0	0	81	6	16
2014	AO-02	7	19	13	55	7	0	0	25	62	15
2014	AO-03	8	20	10	26	35	1	0	28	62	181
2014	AO-04	8	32	17	18	25	0	0	40	44	46
2014	AO-05	24	33	0	27	16	0	0	57	43	14
2011	AO	18	35	12	20	15	0	0	53	35	333
2011	AO-01	40	40	0	19	0	0	0	81	19	10
2011	AO-02	23	28	21	13	15	0	0	51	28	40
2011	AO-03	11	35	11	25	17	0	1	46	42	187
2011	AO-04	24	37	11	14	14	0	0	61	28	63
2011	AO-05	30	41	6	13	11	0	0	70	23	30
2008	AO	22	40	13	17	9	0	0	62	26	267
2008	AO-01	20	61	0	19	0	0	0	81	19	10
2008	AO-02	12	42	19	19	9	0	0	54	27	91
2008	AO-03	25	33	12	17	14	0	0	58	31	79
2008	AO-04	21	47	13	15	4	0	0	68	19	42
2008	AO-05	49	30	4	10	7	0	0	79	17	29

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	39	41	10	5	3	0	81	9	207
2018	AO-03	33	43	13	7	5	0	76	11	133
2018	AO-04	41	47	8	1	3	0	88	4	41
2018	AO-05	58	33	9	0	0	0	91	0	13
2017	AO	38	40	12	8	2	0	78	10	252
2017	AO-02	46	31	15	8	0	0	77	8	13
2017	AO-03	32	44	13	10	2	0	75	12	172
2017	AO-04	46	35	12	5	2	0	80	7	41
2017	AO-05	66	26	8	0	0	0	92	0	12
2014	AO	46	37	7	7	4	0	83	10	275
2014	AO-01	94	6	0	0	0	0	100	0	16
2014	AO-02	46	48	0	0	7	0	93	7	15
2014	AO-03	41	37	8	8	5	0	78	13	181
2014	AO-04	39	47	8	6	0	0	86	6	46
2014	AO-05	75	25	0	0	0	0	100	0	14
2011	AO	44	37	8	5	5	0	81	11	335
2011	AO-01	81	9	10	0	0	0	90	0	10
2011	AO-02	39	48	5	8	0	0	87	8	40
2011	AO-03	43	37	9	6	5	0	81	11	188
2011	AO-04	37	43	8	5	7	0	80	12	63
2011	AO-05	54	23	7	3	13	0	77	16	31
2008	AO	40	40	8	8	3	0	81	12	269
2008	AO-01	51	49	0	0	0	0	100	0	10
2008	AO-02	30	49	11	8	2	0	79	10	92
2008	AO-03	41	33	7	13	5	0	74	18	80
2008	AO-04	49	34	8	5	3	3	84	8	42
2008	AO-05	51	34	4	7	4	0	85	11	29

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	46	38	6	6	5	84	11	206
2018	AO-03	38	43	5	8	7	81	14	133
2018	AO-04	53	38	5	4	0	90	4	40
2018	AO-05	62	14	19	5	0	76	5	13
2017	AO	46	34	7	9	4	80	12	251
2017	AO-02	62	23	15	0	0	85	0	13
2017	AO-03	41	35	7	12	5	76	16	171
2017	AO-04	51	39	5	2	2	90	5	41
2017	AO-05	66	26	0	8	0	92	8	12
2014	AO	51	31	5	7	6	82	13	275
2014	AO-01	100	0	0	0	0	100	0	16
2014	AO-02	39	48	7	0	7	87	7	15
2014	AO-03	48	32	6	8	7	79	15	181
2014	AO-04	44	37	4	11	4	81	15	46
2014	AO-05	75	18	0	8	0	92	8	14
2011	AO	50	36	7	4	3	86	7	335
2011	AO-01	91	9	0	0	0	100	0	10
2011	AO-02	39	53	0	5	3	92	8	40
2011	AO-03	52	32	8	4	3	84	8	188
2011	AO-04	39	46	11	2	2	85	3	63
2011	AO-05	50	33	3	3	10	84	13	31
2008	AO	48	38	7	5	3	86	8	269
2008	AO-01	30	70	0	0	0	100	0	10
2008	AO-02	42	45	7	2	4	87	7	92
2008	AO-03	52	30	8	7	4	82	10	80
2008	AO-04	46	39	5	10	0	85	10	42
2008	AO-05	53	35	7	0	4	89	4	29

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	5	27	26	22	19	1	0	31	42	207
2018	AO-03	2	27	28	22	20	1	0	29	43	134
2018	AO-04	10	27	26	21	17	0	0	36	38	40
2018	AO-05	5	14	24	28	29	0	0	19	57	13
2017	AO	6	25	19	26	22	2	0	31	49	255
2017	AO-02	8	8	38	31	15	0	0	15	46	13
2017	AO-03	7	24	17	26	24	2	0	32	51	175
2017	AO-04	2	25	22	29	21	0	0	27	51	41
2017	AO-05	0	42	9	17	33	0	0	42	49	12
2014	AO	9	25	24	16	22	3	0	36	39	275
2014	AO-01	19	38	25	13	0	6	0	60	13	16
2014	AO-02	20	13	25	7	26	9	0	36	36	15
2014	AO-03	5	24	27	17	23	3	1	30	41	181
2014	AO-04	14	30	16	14	25	0	0	44	40	46
2014	AO-05	34	20	6	14	27	0	0	53	41	14
2011	AO	10	26	20	19	25	0	0	37	44	335
2011	AO-01	20	51	19	0	10	0	0	71	10	10
2011	AO-02	7	30	21	15	25	3	0	38	41	40
2011	AO-03	6	24	20	21	29	0	0	31	50	188
2011	AO-04	19	26	17	16	22	0	0	45	38	63
2011	AO-05	16	27	22	26	9	0	0	43	35	31
2008	AO	13	28	20	16	22	1	0	41	39	269
2008	AO-01	0	51	21	8	20	0	0	51	29	10
2008	AO-02	11	27	21	16	23	2	0	39	40	92
2008	AO-03	8	26	20	18	27	1	0	34	45	80
2008	AO-04	16	28	13	22	19	0	3	45	42	42
2008	AO-05	32	33	13	7	15	0	0	65	22	29

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	11	28	20	15	23	2	2	40	39	206
2018	AO-03	8	27	25	13	25	2	1	36	39	133
2018	AO-04	13	28	12	21	25	0	0	42	46	40
2018	AO-05	9	29	0	28	19	0	14	45	55	13
2017	AO	9	30	18	17	22	2	3	40	41	255
2017	AO-02	15	15	15	23	23	0	8	33	50	13
2017	AO-03	10	30	19	15	23	1	1	41	40	175
2017	AO-04	7	32	12	25	22	0	2	40	47	41
2017	AO-05	0	34	18	17	31	0	0	34	48	12
2014	AO	14	26	19	11	23	3	4	43	36	275
2014	AO-01	19	31	24	6	6	0	13	58	14	16
2014	AO-02	20	13	32	0	20	9	7	39	23	15
2014	AO-03	11	26	20	12	24	3	3	40	39	181
2014	AO-04	16	29	12	14	24	2	2	47	40	46
2014	AO-05	41	18	8	8	25	0	0	59	33	14
2011	AO	10	23	20	15	31	1	1	33	46	335
2011	AO-01	10	51	0	9	10	0	20	76	24	10
2011	AO-02	5	26	7	28	30	5	0	32	60	40
2011	AO-03	7	23	25	10	35	0	1	30	45	188
2011	AO-04	16	19	15	20	27	2	2	36	49	63
2011	AO-05	20	20	19	19	23	0	0	40	41	31
2008	AO	8	29	16	16	30	0	1	38	46	269
2008	AO-01	0	30	31	10	29	0	0	30	39	10
2008	AO-02	7	33	15	15	29	0	1	40	45	92
2008	AO-03	6	26	15	21	33	0	0	31	54	80
2008	AO-04	10	26	14	15	30	3	3	38	47	42
2008	AO-05	22	31	10	15	22	0	0	53	37	29

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	21	38	17	13	11	0	0	59	24	208
2018	AO-03	20	36	20	14	11	0	0	55	24	134
2018	AO-04	14	47	10	11	17	0	0	62	28	41
2018	AO-05	29	29	14	28	0	0	0	58	28	13
2017	AO	15	39	17	13	15	0	0	55	29	253
2017	AO-02	15	69	15	0	0	0	0	85	0	13
2017	AO-03	14	37	17	14	17	0	0	51	32	173
2017	AO-04	10	32	24	17	17	0	0	42	34	41
2017	AO-05	27	49	8	8	8	0	0	76	16	12
2014	AO	14	36	17	19	12	1	1	51	32	275
2014	AO-01	31	25	31	6	0	0	6	60	7	16
2014	AO-02	20	20	13	25	13	9	0	43	42	15
2014	AO-03	10	36	16	22	15	0	1	46	37	181
2014	AO-04	18	43	16	11	12	0	0	61	23	46
2014	AO-05	35	33	12	20	0	0	0	68	20	14
2011	AO	16	36	18	15	15	0	0	52	29	335
2011	AO-01	10	71	9	10	0	0	0	81	10	10
2011	AO-02	12	40	25	8	15	0	0	52	23	40
2011	AO-03	12	30	20	18	19	0	0	43	37	188
2011	AO-04	22	43	14	13	8	0	0	65	22	63
2011	AO-05	36	38	10	7	10	0	0	73	16	31

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	23	28	18	16	14	0	0	52	30	208
2018	AO-03	22	31	20	16	11	0	0	53	26	134
2018	AO-04	22	24	20	12	23	0	0	46	34	41
2018	AO-05	19	9	15	47	9	0	0	29	56	13
2017	AO	21	31	18	13	16	0	0	52	30	254
2017	AO-02	23	54	15	8	0	0	0	77	8	13
2017	AO-03	20	29	22	13	17	0	0	49	29	174
2017	AO-04	19	32	7	19	22	0	0	51	41	41
2017	AO-05	27	42	16	0	16	0	0	69	16	12
2014	AO	20	26	19	17	16	1	1	46	34	275
2014	AO-01	25	31	18	25	0	0	0	57	25	16
2014	AO-02	26	20	0	25	20	9	0	51	49	15
2014	AO-03	12	27	23	18	19	0	1	39	37	181
2014	AO-04	31	29	15	13	12	0	0	60	25	46
2014	AO-05	53	16	12	6	14	0	0	69	20	14

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	19	31	19	16	15	0	50	31	207
2018	AO-03	18	32	23	14	14	0	49	28	133
2018	AO-04	17	21	21	23	19	0	38	41	41
2018	AO-05	10	33	5	9	42	0	43	52	13
2017	AO	17	29	20	15	18	0	46	34	254
2017	AO-02	23	54	23	0	0	0	77	0	13
2017	AO-03	15	29	19	17	20	1	44	37	174
2017	AO-04	7	32	25	15	22	0	39	36	41
2017	AO-05	34	17	25	9	16	0	51	25	12
2014	AO	17	29	18	18	18	0	46	36	275
2014	AO-01	44	38	18	0	0	0	82	0	16
2014	AO-02	26	22	12	20	20	0	49	39	15
2014	AO-03	11	28	19	21	21	1	39	42	181
2014	AO-04	21	27	19	14	19	0	48	33	46
2014	AO-05	32	35	6	14	14	0	67	27	14
2011	AO	22	31	19	13	15	1	53	28	334
2011	AO-01	40	51	9	0	0	0	91	0	10
2011	AO-02	29	28	22	10	8	3	59	18	40
2011	AO-03	17	32	20	14	17	0	49	31	188
2011	AO-04	26	25	14	13	20	2	52	34	62
2011	AO-05	29	31	16	16	6	0	61	23	31

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	8	35	29	19	8	1	43	28	206
2018	AO-03	7	33	33	17	8	2	41	26	134
2018	AO-04	7	40	21	20	11	0	47	31	40
2018	AO-05	11	26	21	26	16	0	37	42	12
2017	AO	8	37	25	15	14	1	46	29	255
2017	AO-02	8	38	46	0	8	0	46	8	13
2017	AO-03	10	35	24	16	15	1	45	31	175
2017	AO-04	2	44	24	15	12	2	48	27	41
2017	AO-05	9	43	25	8	16	0	52	24	12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	47	33	8	7	5	0	0	80	12	207
2018	AO-03	47	37	8	7	2	0	0	83	9	134
2018	AO-04	44	29	5	9	12	0	0	73	21	40
2018	AO-05	24	29	24	0	24	0	0	53	24	13
2017	AO	37	38	12	6	7	0	0	75	13	251
2017	AO-02	54	23	23	0	0	0	0	77	0	13
2017	AO-03	35	42	10	7	5	0	1	78	12	172
2017	AO-04	33	37	15	2	12	0	0	70	15	40
2017	AO-05	36	24	16	9	16	0	0	60	25	12
2014	AO	34	38	12	10	6	1	0	72	16	275
2014	AO-01	69	31	0	0	0	0	0	100	0	16
2014	AO-02	39	13	13	20	6	9	0	58	28	15
2014	AO-03	29	40	16	9	5	0	1	69	14	181
2014	AO-04	38	39	2	11	10	0	0	77	21	46
2014	AO-05	40	33	6	21	0	0	0	73	21	14
2011	AO	30	37	11	13	9	0	0	67	22	334
2011	AO-01	61	30	0	9	0	0	0	91	9	10
2011	AO-02	43	28	8	18	3	0	0	71	21	39
2011	AO-03	27	39	13	11	10	1	0	66	21	188
2011	AO-04	32	33	8	16	11	0	0	65	27	63
2011	AO-05	26	38	10	19	7	0	0	64	25	31

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	20	27	24	16	12	1	0	47	28	206
2018	AO-03	21	32	23	11	12	1	0	53	23	132
2018	AO-04	12	22	26	26	13	0	0	34	40	41
2018	AO-05	9	19	24	24	24	0	0	29	47	13
2017	AO	21	25	27	14	12	1	0	47	26	255
2017	AO-02	31	31	15	15	8	0	0	62	23	13
2017	AO-03	23	26	30	12	9	1	0	49	21	175
2017	AO-04	10	20	24	17	27	2	0	30	45	41
2017	AO-05	27	16	8	25	25	0	0	43	49	12
2014	AO	16	32	23	17	12	0	0	48	29	274
2014	AO-01	31	44	19	6	0	0	0	75	6	16
2014	AO-02	35	46	6	7	7	0	0	81	13	15
2014	AO-03	15	32	24	17	12	0	0	47	29	181
2014	AO-04	11	25	29	17	17	0	0	36	35	45
2014	AO-05	0	32	20	33	16	0	0	32	49	14
2011	AO	16	36	19	15	14	0	0	51	29	335
2011	AO-01	30	39	30	0	0	0	0	70	0	10
2011	AO-02	10	54	8	20	8	0	0	64	28	40
2011	AO-03	15	36	20	15	14	0	0	51	29	188
2011	AO-04	19	24	16	17	24	0	0	43	42	63
2011	AO-05	16	32	32	10	10	0	0	48	20	31
2008	AO	9	33	23	21	13	0	0	43	34	269
2008	AO-01	20	30	29	21	0	0	0	51	21	10
2008	AO-02	7	43	25	17	7	0	1	51	24	92
2008	AO-03	10	28	23	23	17	0	0	37	40	80
2008	AO-04	13	18	12	30	25	2	0	32	56	42
2008	AO-05	0	36	24	21	18	0	0	36	39	29

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	AO	18	46	36	208
2018	AO-03	17	50	33	134
2018	AO-04	24	29	47	41
2018	AO-05	19	24	57	13
2017	AO	16	53	31	255
2017	AO-02	23	38	38	13
2017	AO-03	13	57	30	175
2017	AO-04	25	39	36	41
2017	AO-05	24	34	43	12
2014	AO	25	46	29	275
2014	AO-01	6	69	24	16
2014	AO-02	26	32	42	15
2014	AO-03	24	45	31	181
2014	AO-04	33	47	20	46
2014	AO-05	25	53	21	14
2011	AO	19	43	38	335
2011	AO-01	9	81	10	10
2011	AO-02	22	45	33	40
2011	AO-03	17	43	40	188
2011	AO-04	22	33	45	63
2011	AO-05	23	44	32	31

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	AO	43	3	11	32	3	8	37
2018	AO-03	39	4	4	43	0	9	23
2017	AO	44	7	7	29	0	12	41
2017	AO-03	39	4	9	39	0	9	23
2017	AO-04	50	10	10	20	0	10	10
2014	AO	41	18	10	28	9999	3	67
2014	AO-03	37	17	14	33	9999	0	43
2014	AO-04	54	27	0	19	9999	0	14
2011	AO	43	20	5	24	9999	8	64
2011	AO-03	37	18	6	32	9999	6	32
2011	AO-04	57	29	0	0	9999	15	14

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	25	44	15	9	6	0	0	69	16	208
2018	AO-03	21	46	17	9	7	1	0	67	16	134
2018	AO-04	32	38	13	7	10	0	0	70	17	41
2018	AO-05	24	33	14	28	0	0	0	58	28	13
2017	AO	21	42	13	15	9	1	0	64	24	254
2017	AO-02	23	69	8	0	0	0	0	92	0	13
2017	AO-03	17	43	14	15	10	1	1	61	25	175
2017	AO-04	27	37	10	15	10	0	0	65	25	40
2017	AO-05	34	43	8	8	8	0	0	76	16	12
2014	AO	19	42	16	15	7	1	0	62	21	275
2014	AO-01	19	63	18	0	0	0	0	82	0	16
2014	AO-02	20	49	12	13	7	0	0	68	20	15
2014	AO-03	14	42	17	17	8	1	0	57	26	181
2014	AO-04	30	37	17	11	4	2	0	68	15	46
2014	AO-05	49	43	0	8	0	0	0	92	8	14
2011	AO	22	35	15	14	12	1	0	58	27	335
2011	AO-01	51	29	10	10	0	0	0	80	10	10
2011	AO-02	20	37	25	8	10	0	0	57	18	40
2011	AO-03	16	34	14	19	16	1	0	51	35	188
2011	AO-04	24	37	19	8	10	2	0	62	18	63
2011	AO-05	51	32	3	13	0	0	0	83	13	31
2008	AO	25	34	18	9	12	2	0	59	22	268
2008	AO-01	10	80	10	0	0	0	0	90	0	10
2008	AO-02	12	31	27	14	13	2	0	44	28	91
2008	AO-03	23	38	14	7	17	1	0	61	25	80
2008	AO-04	38	22	17	8	10	5	0	63	19	42
2008	AO-05	52	29	11	0	7	0	0	82	7	29

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	6	30	30	23	10	1	0	37	33	204
2018	AO-03	6	28	35	22	8	1	0	34	30	132
2018	AO-04	4	34	26	19	18	0	0	38	37	40
2018	AO-05	5	29	9	42	14	0	0	34	57	13
2017	AO	6	30	27	20	15	2	0	37	36	254
2017	AO-02	0	33	42	17	8	0	0	33	25	12
2017	AO-03	7	29	27	19	15	3	0	37	35	175
2017	AO-04	0	34	27	24	15	0	0	34	39	41
2017	AO-05	9	33	26	17	16	0	0	42	33	12
2014	AO	9	26	23	22	18	1	0	36	41	275
2014	AO-01	19	43	6	31	0	0	0	62	31	16
2014	AO-02	0	26	32	7	26	9	0	29	36	15
2014	AO-03	6	24	25	22	22	1	0	30	44	181
2014	AO-04	14	31	19	26	11	0	0	45	36	46
2014	AO-05	38	27	8	21	6	0	0	65	27	14
2011	AO	13	24	19	18	24	1	0	37	43	335
2011	AO-01	20	49	20	0	10	0	0	70	10	10
2011	AO-02	9	24	25	10	31	0	0	34	41	40
2011	AO-03	8	20	18	23	29	2	1	29	52	188
2011	AO-04	18	27	21	15	18	2	0	46	33	63
2011	AO-05	31	32	10	17	10	0	0	64	27	31

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	19	30	35	13	1	0	1	15	50	207
2018	AO-03	17	30	38	13	2	0	0	15	47	133
2018	AO-04	28	38	24	10	0	0	0	10	66	41
2018	AO-05	38	24	33	5	0	0	0	5	62	13
2017	AO	16	29	35	12	4	1	2	17	47	255
2017	AO-02	0	8	31	38	23	0	0	62	8	13
2017	AO-03	15	32	34	12	3	1	3	16	49	175
2017	AO-04	29	29	39	2	0	0	0	2	58	41
2017	AO-05	0	48	35	17	0	0	0	17	48	12
2014	AO	18	30	33	13	4	1	1	17	50	275
2014	AO-01	0	6	37	31	25	0	0	57	6	16
2014	AO-02	19	26	26	13	16	0	0	29	45	15
2014	AO-03	18	35	30	13	2	1	2	15	54	181
2014	AO-04	29	24	39	6	0	2	0	7	53	46
2014	AO-05	16	21	39	6	18	0	0	24	37	14
2011	AO	25	33	28	10	3	1	2	13	59	335
2011	AO-01	0	39	10	40	0	0	10	45	44	10
2011	AO-02	26	28	28	11	5	0	3	16	55	40
2011	AO-03	26	35	29	7	3	0	1	9	62	188
2011	AO-04	31	28	22	14	3	2	2	17	60	63
2011	AO-05	10	30	36	17	0	3	3	18	43	31
2008	AO	16	38	29	11	3	1	2	14	56	269
2008	AO-01	8	21	61	10	0	0	0	10	29	10
2008	AO-02	12	42	29	11	2	1	2	13	56	92
2008	AO-03	20	40	24	9	7	1	0	16	60	80
2008	AO-04	19	38	26	11	2	2	2	13	60	42
2008	AO-05	18	27	43	12	0	0	0	12	45	29

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	19	32	27	15	4	2	0	20	53	206
2018	AO-03	15	32	30	16	4	2	0	20	49	132
2018	AO-04	33	39	14	10	3	0	0	13	72	41
2018	AO-05	57	28	10	5	0	0	0	5	85	13
2017	AO	19	24	30	15	6	2	3	23	45	253
2017	AO-02	0	31	38	8	15	8	0	25	33	13
2017	AO-03	19	25	29	17	6	1	2	23	46	173
2017	AO-04	29	22	27	12	2	2	5	16	55	41
2017	AO-05	8	24	52	8	9	0	0	17	31	12
2014	AO	23	25	27	14	8	1	2	23	49	274
2014	AO-01	0	13	18	25	38	6	0	67	13	16
2014	AO-02	13	26	20	25	16	0	0	41	39	15
2014	AO-03	24	25	32	10	6	2	2	17	50	180
2014	AO-04	34	28	14	19	2	0	3	22	64	46
2014	AO-05	16	29	25	12	18	0	0	30	45	14
2011	AO	37	24	19	11	7	0	1	18	62	335
2011	AO-01	0	10	39	40	10	0	0	51	10	10
2011	AO-02	36	20	19	12	10	0	3	23	58	40
2011	AO-03	40	28	17	7	6	0	1	14	69	188
2011	AO-04	42	19	19	11	5	2	2	16	63	63
2011	AO-05	20	17	28	23	10	0	3	33	38	31
2008	AO	27	32	22	10	6	1	2	16	61	269
2008	AO-01	10	30	29	20	10	0	0	30	41	10
2008	AO-02	21	34	30	10	2	1	2	12	56	92
2008	AO-03	30	30	19	9	8	2	1	18	62	80
2008	AO-04	37	33	12	11	5	0	2	17	71	42
2008	AO-05	33	28	17	12	10	0	0	22	61	29

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	24	30	31	9	2	2	1	11	56	206
2018	AO-03	20	32	35	9	2	1	2	11	53	132
2018	AO-04	34	32	32	3	0	0	0	3	66	41
2018	AO-05	57	14	19	10	0	0	0	10	71	13
2017	AO	24	36	22	11	4	1	2	15	62	255
2017	AO-02	8	15	46	23	0	8	0	25	25	13
2017	AO-03	27	36	22	9	3	1	2	13	65	175
2017	AO-04	27	36	24	7	5	0	0	12	63	41
2017	AO-05	16	51	8	26	0	0	0	26	66	12
2014	AO	31	33	24	8	2	1	1	11	65	273
2014	AO-01	13	19	37	25	0	0	6	27	34	16
2014	AO-02	13	46	7	20	15	0	0	34	59	15
2014	AO-03	30	34	25	7	2	1	1	10	65	180
2014	AO-04	40	34	22	4	0	0	0	4	74	46
2014	AO-05	66	15	19	0	0	0	0	0	81	13
2011	AO	30	26	25	13	4	0	2	17	57	335
2011	AO-01	0	20	49	0	30	0	0	30	20	10
2011	AO-02	18	28	30	10	10	0	5	20	49	40
2011	AO-03	32	26	26	12	3	0	1	15	59	188
2011	AO-04	35	21	25	14	3	2	0	18	57	63
2011	AO-05	32	35	7	20	3	0	3	24	69	31
2008	AO	19	28	33	10	6	1	3	17	49	268
2008	AO-01	29	10	41	0	10	0	10	11	43	10
2008	AO-02	8	29	41	16	3	0	3	20	38	91
2008	AO-03	34	27	22	11	5	1	0	16	62	80
2008	AO-04	19	27	36	5	7	2	4	12	49	42
2008	AO-05	19	28	39	0	13	0	0	13	47	29

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	10	18	42	22	7	1	1	30	28	206
2018	AO-03	4	20	42	26	6	1	0	33	25	132
2018	AO-04	24	17	44	12	3	0	0	14	41	41
2018	AO-05	47	0	47	5	0	0	0	5	47	13
2017	AO	13	19	28	28	9	0	3	38	33	252
2017	AO-02	8	0	23	46	23	0	0	69	8	13
2017	AO-03	11	19	29	28	9	1	3	38	32	174
2017	AO-04	27	20	30	20	3	0	0	23	47	40
2017	AO-05	9	37	27	19	9	0	0	27	46	11
2014	AO	12	20	35	21	9	1	1	31	33	274
2014	AO-01	0	13	12	44	25	0	6	74	13	16
2014	AO-02	7	0	26	33	34	0	0	67	7	15
2014	AO-03	12	22	36	19	8	2	2	28	35	180
2014	AO-04	17	17	48	18	0	0	0	18	34	46
2014	AO-05	27	37	6	18	12	0	0	30	64	14
2011	AO	13	18	30	28	8	0	2	37	33	334
2011	AO-01	0	10	30	29	30	0	0	60	10	10
2011	AO-02	13	18	16	40	5	0	7	49	34	39
2011	AO-03	13	15	34	29	8	0	1	38	28	188
2011	AO-04	13	30	25	22	7	2	2	30	45	63
2011	AO-05	21	22	29	19	6	0	3	26	44	31
2008	AO	11	18	35	24	10	1	1	35	29	267
2008	AO-01	19	10	41	20	10	0	0	30	29	10
2008	AO-02	4	10	39	33	11	1	1	45	15	90
2008	AO-03	13	26	30	20	9	3	0	29	40	80
2008	AO-04	15	27	29	17	11	0	2	28	43	42
2008	AO-05	18	10	49	19	4	0	0	23	28	29

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	37	27	24	9	2	0	0	11	64	207
2018	AO-03	32	30	26	9	2	1	0	11	63	133
2018	AO-04	62	14	18	5	0	0	0	5	76	41
2018	AO-05	57	28	10	5	0	0	0	5	85	13
2017	AO	35	27	23	9	3	0	2	13	64	254
2017	AO-02	8	8	46	23	8	8	0	33	17	13
2017	AO-03	37	29	22	8	2	0	2	11	67	174
2017	AO-04	53	25	17	5	0	0	0	5	78	41
2017	AO-05	8	49	35	8	0	0	0	8	57	12
2014	AO	37	32	19	5	4	1	1	9	71	275
2014	AO-01	6	25	43	0	19	0	6	20	34	16
2014	AO-02	20	26	33	0	21	0	0	21	46	15
2014	AO-03	39	34	17	7	0	2	1	7	76	181
2014	AO-04	44	28	19	3	6	0	0	9	72	46
2014	AO-05	49	27	12	0	12	0	0	12	76	14
2011	AO	40	26	19	8	5	1	1	13	67	335
2011	AO-01	10	20	30	10	29	0	0	39	30	10
2011	AO-02	36	25	14	15	2	3	5	18	66	40
2011	AO-03	41	30	17	5	5	0	1	11	72	188
2011	AO-04	48	15	21	11	3	2	0	15	64	63
2011	AO-05	30	28	30	6	3	0	3	10	59	31
2008	AO	36	28	19	11	5	1	1	15	65	268
2008	AO-01	39	0	41	20	0	0	0	20	39	10
2008	AO-02	33	36	16	11	3	0	1	14	69	92
2008	AO-03	41	18	19	13	7	3	0	20	60	79
2008	AO-04	47	23	12	11	4	0	2	16	71	42
2008	AO-05	24	44	22	6	4	0	0	10	69	29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	20	22	25	23	6	2	2	30	43	206
2018	AO-03	18	21	26	24	6	2	2	31	41	133
2018	AO-04	33	24	20	18	5	0	0	24	57	41
2018	AO-05	29	28	24	14	5	0	0	19	57	13
2017	AO	12	18	32	18	16	2	2	35	32	254
2017	AO-02	8	15	54	15	8	0	0	23	23	13
2017	AO-03	12	21	29	18	16	3	2	36	34	174
2017	AO-04	20	12	42	15	7	2	2	23	34	41
2017	AO-05	8	27	18	24	24	0	0	47	35	12
2014	AO	14	18	26	21	11	5	3	36	36	274
2014	AO-01	0	0	24	31	38	6	0	74	0	16
2014	AO-02	13	20	20	20	19	9	0	42	36	15
2014	AO-03	15	19	28	21	7	7	3	31	38	180
2014	AO-04	21	17	25	24	6	0	6	32	41	46
2014	AO-05	0	21	27	12	40	0	0	51	21	14
2011	AO	8	20	31	26	11	1	4	38	30	334
2011	AO-01	0	20	9	40	20	0	10	68	23	10
2011	AO-02	8	31	20	22	14	0	5	38	41	40
2011	AO-03	8	22	30	25	11	1	4	37	31	187
2011	AO-04	10	15	35	30	8	2	0	39	25	63
2011	AO-05	10	3	43	22	9	6	6	35	16	31
2008	AO	14	19	32	20	9	2	3	31	35	269
2008	AO-01	21	10	29	20	20	0	0	41	31	10
2008	AO-02	16	23	29	21	7	2	2	28	41	92
2008	AO-03	13	21	31	21	9	4	1	31	36	80
2008	AO-04	10	18	38	17	13	0	4	31	29	42
2008	AO-05	11	18	39	22	10	0	0	31	29	29

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	37	34	20	7	1	1	0	8	72	207
2018	AO-03	39	35	20	5	1	0	0	5	75	133
2018	AO-04	33	37	28	0	3	0	0	3	70	41
2018	AO-05	61	24	5	10	0	0	0	10	85	13
2017	AO	40	30	20	5	2	1	2	8	72	255
2017	AO-02	8	38	31	8	8	0	8	17	50	13
2017	AO-03	41	33	17	5	2	1	1	6	76	175
2017	AO-04	54	22	22	2	0	0	0	2	76	41
2017	AO-05	34	9	49	8	0	0	0	8	43	12
2014	AO	43	30	20	3	2	1	0	5	75	274
2014	AO-01	0	44	37	6	6	6	0	13	47	16
2014	AO-02	20	26	35	7	12	0	0	19	46	15
2014	AO-03	48	30	15	3	1	1	1	4	80	180
2014	AO-04	44	33	21	2	0	0	0	2	77	46
2014	AO-05	51	12	32	0	6	0	0	6	62	14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	41	35	7	7	9	0	0	77	16	207
2018	AO-03	39	35	8	8	9	1	0	75	17	133
2018	AO-04	42	34	8	5	11	0	0	76	16	41
2018	AO-05	47	29	5	19	0	0	0	76	19	13
2017	AO	40	34	9	9	7	0	0	75	17	253
2017	AO-02	33	42	8	17	0	0	0	75	17	12
2017	AO-03	39	34	11	9	7	0	0	73	16	175
2017	AO-04	44	35	2	10	7	2	0	81	17	41
2017	AO-05	19	63	9	9	0	0	0	83	9	11
2014	AO	44	32	7	8	6	1	0	78	15	275
2014	AO-01	63	13	13	12	0	0	0	76	12	16
2014	AO-02	20	35	6	20	20	0	0	55	39	15
2014	AO-03	41	33	8	8	7	2	1	76	16	181
2014	AO-04	55	32	6	4	2	0	0	88	6	46
2014	AO-05	53	33	0	8	6	0	0	86	14	14

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	45	37	6	10	1	82	12	205
2018	AO-03	44	38	7	9	2	82	11	132
2018	AO-04	42	33	8	16	1	75	17	41
2018	AO-05	62	33	0	6	0	94	6	12
2017	AO	37	41	7	9	5	78	14	254
2017	AO-02	31	54	0	15	0	85	15	13
2017	AO-03	40	40	8	7	5	80	12	175
2017	AO-04	25	52	5	12	7	76	19	41
2017	AO-05	28	36	19	9	9	64	17	11
2014	AO	41	42	7	7	3	83	10	275
2014	AO-01	69	31	0	0	0	100	0	16
2014	AO-02	35	13	12	33	7	49	39	15
2014	AO-03	39	44	9	5	3	82	8	181
2014	AO-04	46	46	0	6	2	92	8	46
2014	AO-05	30	51	6	6	8	80	14	14

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	38	41	12	5	2	2	80	7	208
2018	AO-03	37	38	15	5	2	2	77	8	134
2018	AO-04	38	43	10	5	1	1	82	7	41
2018	AO-05	47	42	5	5	0	0	90	5	13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	31	35	23	5	1	3	1	69	7	208
2018	AO-03	28	33	25	7	2	3	2	64	10	134
2018	AO-04	39	39	17	0	0	4	0	82	0	41
2018	AO-05	34	42	24	0	0	0	0	76	0	13
2017	AO	21	41	24	3	5	6	0	66	8	253
2017	AO-02	25	33	17	8	0	17	0	70	10	12
2017	AO-03	22	41	23	2	5	6	1	67	8	174
2017	AO-04	24	35	29	5	5	2	0	60	10	41
2017	AO-05	27	49	24	0	0	0	0	76	0	12
2014	AO	25	35	22	5	2	10	1	67	8	275
2014	AO-01	50	19	13	0	0	12	6	85	0	16
2014	AO-02	33	22	25	0	13	7	0	59	14	15
2014	AO-03	19	37	24	7	1	11	1	64	9	181
2014	AO-04	30	37	21	4	2	4	2	72	6	46
2014	AO-05	40	43	12	0	0	6	0	88	0	14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	32	42	16	4	2	4	0	77	6	208
2018	AO-03	30	41	17	5	2	5	1	75	6	134
2018	AO-04	31	51	13	0	3	1	0	84	3	41
2018	AO-05	24	53	19	0	5	0	0	76	5	13
2017	AO	23	49	15	6	4	3	0	74	11	255
2017	AO-02	23	62	15	0	0	0	0	85	0	13
2017	AO-03	23	49	15	6	3	3	0	74	10	175
2017	AO-04	12	64	10	5	7	2	0	78	12	41
2017	AO-05	43	26	8	8	16	0	0	69	24	12
2014	AO	26	41	18	7	2	4	0	71	10	275
2014	AO-01	57	19	24	0	0	0	0	76	0	16
2014	AO-02	26	35	12	20	0	7	0	66	21	15
2014	AO-03	18	43	22	7	4	5	1	65	12	181
2014	AO-04	32	52	9	5	0	2	0	86	5	46
2014	AO-05	67	21	6	0	0	6	0	94	0	14
2011	AO	23	35	20	9	8	4	1	61	18	335
2011	AO-01	49	40	0	0	10	0	0	90	10	10
2011	AO-02	22	33	23	8	7	5	3	59	16	40
2011	AO-03	17	34	24	10	11	4	1	53	21	188
2011	AO-04	33	32	18	11	3	3	0	67	15	63
2011	AO-05	38	40	10	6	6	0	0	78	12	31

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	37	37	15	7	5	0	0	74	12	206
2018	AO-03	35	39	14	8	5	0	0	74	12	133
2018	AO-04	35	33	21	3	8	0	0	68	11	41
2018	AO-05	24	33	19	9	14	0	0	58	24	13
2017	AO	32	41	13	9	5	0	0	73	14	254
2017	AO-02	38	46	15	0	0	0	0	85	0	13
2017	AO-03	30	43	14	9	5	0	0	73	14	175
2017	AO-04	27	47	7	12	7	0	0	74	19	41
2017	AO-05	55	19	0	17	9	0	0	74	26	11
2014	AO	34	38	14	7	6	0	0	73	13	275
2014	AO-01	50	43	6	0	0	0	0	94	0	16
2014	AO-02	49	7	19	7	20	0	0	55	26	15
2014	AO-03	30	40	15	8	6	1	1	71	14	181
2014	AO-04	34	43	12	9	2	0	0	77	11	46
2014	AO-05	53	33	6	0	8	0	0	86	8	14
2011	AO	27	36	16	8	12	0	0	64	20	335
2011	AO-01	70	20	0	0	10	0	0	90	10	10
2011	AO-02	25	40	16	8	12	0	0	64	20	40
2011	AO-03	21	38	17	9	14	1	1	60	23	188
2011	AO-04	36	30	20	7	7	0	0	66	13	63
2011	AO-05	35	39	3	10	13	0	0	74	23	31
2008	AO	22	35	16	12	15	0	0	57	27	269
2008	AO-01	0	41	20	19	21	0	0	41	39	10
2008	AO-02	21	36	20	7	17	0	0	57	24	92
2008	AO-03	22	24	21	14	18	0	0	47	32	80
2008	AO-04	24	44	7	14	10	0	0	68	24	42
2008	AO-05	36	38	4	11	11	0	0	74	22	29

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	26	28	24	6	10	3	2	57	18	208
2018	AO-03	23	29	26	7	8	4	3	56	16	134
2018	AO-04	25	29	22	8	16	0	0	54	24	41
2018	AO-05	47	29	19	0	5	0	0	76	5	13
2017	AO	23	30	20	11	11	2	2	55	23	255
2017	AO-02	15	54	15	0	8	8	0	75	8	13
2017	AO-03	24	28	22	12	10	2	3	55	22	175
2017	AO-04	17	32	24	10	14	2	0	50	25	41
2017	AO-05	9	34	17	25	16	0	0	43	40	12
2014	AO	26	35	16	9	6	4	3	66	17	275
2014	AO-01	63	19	12	0	0	6	0	87	0	16
2014	AO-02	20	20	12	20	20	0	9	43	43	15
2014	AO-03	23	36	17	9	7	6	3	64	17	181
2014	AO-04	29	40	17	9	4	2	0	70	13	46
2014	AO-05	24	41	8	16	6	0	6	69	23	14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	25	39	16	10	7	2	1	65	18	207
2018	AO-03	20	38	17	14	8	2	1	61	22	134
2018	AO-04	26	47	16	0	8	0	3	75	8	40
2018	AO-05	33	43	19	5	0	0	0	76	5	13
2017	AO	25	41	13	12	7	3	0	67	19	254
2017	AO-02	33	25	8	33	0	0	0	58	33	12
2017	AO-03	26	40	15	8	7	4	0	69	16	175
2017	AO-04	17	51	15	10	7	0	0	68	17	41
2017	AO-05	25	26	9	33	8	0	0	51	40	12
2014	AO	28	39	14	10	5	4	1	70	15	275
2014	AO-01	44	37	0	6	6	6	0	87	13	16
2014	AO-02	13	22	38	13	13	0	0	35	26	15
2014	AO-03	23	41	14	10	5	5	2	68	16	181
2014	AO-04	36	40	14	10	0	0	0	75	10	46
2014	AO-05	53	35	0	6	6	0	0	88	12	14
2011	AO	26	33	14	10	10	6	1	63	22	335
2011	AO-01	40	30	9	10	0	10	0	79	11	10
2011	AO-02	23	51	10	5	8	3	0	76	13	40
2011	AO-03	20	30	17	10	15	7	1	54	27	188
2011	AO-04	33	29	14	13	5	5	1	66	19	63
2011	AO-05	42	40	0	13	0	6	0	87	13	31
2008	AO	24	35	15	9	11	4	2	63	22	268
2008	AO-01	10	61	19	0	10	0	0	71	10	10
2008	AO-02	22	34	19	11	10	3	1	59	22	91
2008	AO-03	16	35	14	10	17	3	4	55	29	80
2008	AO-04	35	33	10	5	13	4	0	71	19	42
2008	AO-05	47	43	0	6	4	0	0	90	10	29

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	19	41	25	5	9	60	14	207
2018	AO-03	17	40	29	5	9	57	14	134
2018	AO-04	24	42	18	5	11	66	16	40
2018	AO-05	19	42	24	0	14	62	14	13

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	17	30	21	11	15	6	0	50	28	206
2018	AO-03	14	28	23	13	15	7	0	45	30	133
2018	AO-04	21	34	16	8	18	3	0	57	27	40
2018	AO-05	14	24	37	5	14	0	5	40	20	13
2017	AO	16	33	19	14	12	6	0	52	28	254
2017	AO-02	8	50	0	8	8	25	0	78	22	12
2017	AO-03	15	32	21	14	11	6	1	50	27	175
2017	AO-04	20	32	17	12	17	2	0	53	30	41
2017	AO-05	34	26	17	8	16	0	0	60	24	12
2014	AO	19	30	16	13	15	5	1	52	30	275
2014	AO-01	38	31	19	0	6	6	0	73	7	16
2014	AO-02	20	35	12	20	13	0	0	55	33	15
2014	AO-03	15	28	17	15	17	8	1	46	35	181
2014	AO-04	21	45	9	9	17	0	0	66	25	46
2014	AO-05	53	6	23	6	6	0	6	63	12	14
2011	AO	16	28	18	16	13	7	1	48	32	335
2011	AO-01	0	60	10	20	0	10	0	66	23	10
2011	AO-02	10	32	12	26	12	8	0	46	41	40
2011	AO-03	14	26	20	15	16	9	0	44	34	188
2011	AO-04	25	27	19	18	4	5	2	56	24	63
2011	AO-05	23	27	10	7	19	3	10	58	30	31

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AO	15	85	207
2018	AO-03	14	86	133
2018	AO-04	20	80	41

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AO	37	31
2018	AO-03	28	18

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	AO	76	31

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	AO	0	31
2018	AO-03	0	18

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	AO	17	31

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	AO	0	31
2018	AO-03	0	18

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	AO	39	31
2018	AO-03	39	18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	AO	42	31
2018	AO-03	50	18

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	AO	54	31
2018	AO-03	61	18

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	AO	41	31
2018	AO-03	33	18

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	AO	51	31
2018	AO-03	56	18

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	AO	51	31
2018	AO-03	50	18

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	AO	32	31
2018	AO-03	33	18

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	AO	44	31
2018	AO-03	44	18

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	AO	19	31

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AO	37	31
2018	AO-03	28	18

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	AO	36	31
2018	AO-03	28	18

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AO	15	31

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AO	36	31
2018	AO-03	44	18

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AO	39	27
2018	AO-03	41	17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AO	58	27
2018	AO-03	71	17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AO	60	27
2018	AO-03	65	17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	11	18	25	7	11	21	6	40	26	208
2018	AO-03	9	14	30	7	10	22	8	34	24	134
2018	AO-04	10	25	21	8	19	14	3	43	32	41
2018	AO-05	24	33	19	0	14	10	0	63	16	13
2017	AO	11	16	25	10	11	20	7	38	29	255
2017	AO-02	15	31	23	15	0	15	0	55	18	13
2017	AO-03	10	14	25	11	10	22	8	34	30	175
2017	AO-04	10	25	17	7	22	14	5	43	36	41
2017	AO-05	18	17	42	0	8	8	8	41	9	12
2014	AO	12	16	22	10	12	22	6	40	30	275
2014	AO-01	25	19	19	0	0	31	6	70	0	16
2014	AO-02	7	7	20	19	13	22	13	20	49	15
2014	AO-03	8	12	25	11	13	25	6	30	35	181
2014	AO-04	16	34	18	4	10	13	4	61	17	46
2014	AO-05	32	23	6	8	14	6	12	67	26	14

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	21	30	23	11	8	6	1	55	20	206
2018	AO-03	17	31	27	12	7	7	0	51	20	132
2018	AO-04	25	31	16	9	16	3	0	58	26	41
2018	AO-05	38	29	19	0	14	0	0	67	14	13
2017	AO	21	33	20	8	10	6	2	58	20	254
2017	AO-02	31	31	23	15	0	0	0	62	15	13
2017	AO-03	18	33	21	9	10	7	2	57	20	174
2017	AO-04	22	30	22	5	17	2	2	54	23	41
2017	AO-05	35	34	8	16	8	0	0	69	24	12
2014	AO	18	25	29	9	9	9	0	48	20	275
2014	AO-01	38	19	31	0	0	13	0	65	0	16
2014	AO-02	7	26	20	19	13	16	0	39	38	15
2014	AO-03	12	24	33	9	10	11	1	40	22	181
2014	AO-04	29	34	23	6	6	2	0	64	13	46
2014	AO-05	40	27	0	20	8	6	0	71	29	14
2011	AO	23	35	22	7	8	4	1	62	15	335
2011	AO-01	19	61	0	0	10	10	0	89	11	10
2011	AO-02	20	52	10	8	3	5	3	78	11	40
2011	AO-03	17	33	26	8	11	4	1	53	20	188
2011	AO-04	35	29	22	6	3	5	0	67	10	63
2011	AO-05	40	34	16	3	3	3	0	77	7	31

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AO	11	89	207
2018	AO-03	11	89	133
2018	AO-04	12	88	41

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AO	33	23

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	AO	40	23
2018	AO-03	47	15

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	AO	28	23

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	AO	21	23

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	AO	29	23
2018	AO-03	33	15

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AO	38	23
2018	AO-03	33	15

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	AO	21	23

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	AO	24	23

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	AO	0	23
2018	AO-03	0	15

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AO	38	23
2018	AO-03	33	15

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	AO	0	18
2018	AO-03	0	11

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	AO	0	18
2018	AO-03	0	11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	AO	0	18
2018	AO-03	0	11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AO	0	18
2018	AO-03	0	11

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AO	30	18

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	AO	0	18
2018	AO-03	0	11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AO	37	18

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	AO	0	18
2018	AO-03	0	11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AO	63	18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	10	17	30	4	7	26	6	40	16	204
2018	AO-03	4	16	32	4	8	30	7	32	18	132
2018	AO-04	17	22	28	4	11	15	3	47	19	39
2018	AO-05	24	28	33	0	0	15	0	61	0	13
2017	AO	10	18	29	4	4	29	5	44	13	254
2017	AO-02	8	31	23	0	0	31	8	63	0	13
2017	AO-03	8	18	26	4	5	33	6	43	14	174
2017	AO-04	12	19	37	5	7	17	2	39	15	41
2017	AO-05	26	9	40	0	0	17	8	46	0	12
2014	AO	12	15	28	4	6	29	6	42	16	275
2014	AO-01	19	19	19	0	0	43	0	67	0	16
2014	AO-02	7	13	25	0	7	29	20	38	13	15
2014	AO-03	9	13	31	4	7	31	5	34	17	181
2014	AO-04	16	25	18	4	9	25	4	58	17	46
2014	AO-05	32	14	29	8	0	6	12	55	9	14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	22	31	23	5	6	11	1	61	13	206
2018	AO-03	17	32	25	5	8	14	0	57	14	133
2018	AO-04	26	40	18	7	6	4	0	69	13	40
2018	AO-05	33	38	19	0	5	5	0	75	5	13
2017	AO	21	36	22	5	4	10	2	65	10	254
2017	AO-02	31	38	23	8	0	0	0	69	8	13
2017	AO-03	18	36	21	6	3	13	2	63	11	174
2017	AO-04	22	41	24	0	7	2	2	67	7	41
2017	AO-05	35	34	31	0	0	0	0	69	0	12
2014	AO	19	31	23	5	4	15	2	60	12	275
2014	AO-01	31	31	24	0	0	13	0	72	0	16
2014	AO-02	20	33	6	7	7	22	7	74	18	15
2014	AO-03	12	30	27	6	4	19	1	53	13	181
2014	AO-04	32	35	14	4	6	4	4	73	11	46
2014	AO-05	38	27	16	8	6	0	6	69	15	14
2011	AO	30	37	19	4	4	7	0	72	8	335
2011	AO-01	39	40	0	0	10	10	0	89	11	10
2011	AO-02	25	45	17	0	3	10	0	78	3	40
2011	AO-03	24	37	21	5	5	7	1	66	11	188
2011	AO-04	39	34	19	3	0	5	0	77	3	63
2011	AO-05	46	34	13	3	3	0	0	81	6	31

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	61	19	7	6	6	1	1	81	12	206
2018	AO-03	60	18	8	5	6	1	1	80	12	132
2018	AO-04	50	29	5	5	9	1	0	80	15	41
2018	AO-05	66	19	0	9	5	0	0	86	14	13
2017	AO	60	22	8	6	4	1	0	83	10	254
2017	AO-02	58	33	8	0	0	0	0	92	0	12
2017	AO-03	63	22	6	4	4	1	0	85	8	175
2017	AO-04	49	22	15	7	5	2	0	73	12	41
2017	AO-05	44	25	16	8	8	0	0	69	16	12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	12	38	31	11	6	2	0	51	17	207
2018	AO-03	10	37	38	8	5	2	0	48	13	133
2018	AO-04	12	47	17	14	7	3	0	61	22	41
2018	AO-05	24	19	9	38	9	0	0	43	47	13
2017	AO	11	34	23	11	13	7	0	49	26	253
2017	AO-02	8	15	54	23	0	0	0	23	23	13
2017	AO-03	14	32	24	10	12	8	1	50	23	173
2017	AO-04	5	46	17	7	17	7	0	55	27	41
2017	AO-05	9	42	18	0	31	0	0	51	31	12

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	14	35	20	17	14	1	0	49	32	205
2018	AO-03	14	35	23	15	13	0	0	49	28	133
2018	AO-04	12	25	14	25	25	0	0	37	49	39
2018	AO-05	19	33	9	14	24	0	0	53	38	13
2017	AO	14	27	24	18	16	0	0	41	34	253
2017	AO-02	8	46	31	15	0	0	0	54	15	13
2017	AO-03	14	28	24	19	14	1	1	43	34	174
2017	AO-04	10	18	30	17	25	0	0	28	42	40
2017	AO-05	27	8	34	0	31	0	0	35	31	12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	19	30	23	12	14	2	50	27	207
2018	AO-03	20	32	19	11	15	3	53	27	133
2018	AO-04	17	19	37	13	14	0	36	28	41
2018	AO-05	19	42	19	19	0	0	62	19	13
2017	AO	32	38	13	9	6	1	72	15	253
2017	AO-02	31	31	23	8	8	0	62	15	13
2017	AO-03	28	41	14	9	5	2	71	14	173
2017	AO-04	42	29	7	17	5	0	71	22	41
2017	AO-05	56	35	0	0	9	0	91	9	12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	6	25	22	26	21	0	0	32	47	207
2018	AO-03	6	26	23	29	17	0	0	32	45	133
2018	AO-04	0	14	24	24	38	0	0	14	62	41
2018	AO-05	9	14	19	19	38	0	0	24	57	13
2017	AO	10	22	23	18	26	0	1	32	44	254
2017	AO-02	31	38	23	0	8	0	0	69	8	13
2017	AO-03	9	22	25	21	21	1	1	31	43	174
2017	AO-04	2	12	15	17	54	0	0	15	71	41
2017	AO-05	8	26	33	8	26	0	0	34	34	12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	15	31	25	15	13	1	0	47	28	207
2018	AO-03	15	35	26	14	9	1	1	51	23	134
2018	AO-04	5	22	27	27	19	0	0	27	46	40
2018	AO-05	0	24	19	0	57	0	0	24	57	13
2017	AO	20	32	19	13	14	1	2	53	28	254
2017	AO-02	50	25	17	8	0	0	0	75	8	12
2017	AO-03	20	32	21	13	11	1	2	54	25	175
2017	AO-04	10	22	19	12	36	0	0	32	48	41
2017	AO-05	0	43	17	25	16	0	0	43	40	12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	5	18	26	23	28	1	0	23	51	206
2018	AO-03	4	19	28	22	26	1	0	23	48	132
2018	AO-04	0	8	20	38	34	0	0	8	72	41
2018	AO-05	0	14	24	14	47	0	0	14	62	13
2017	AO	9	17	17	19	37	0	1	27	56	254
2017	AO-02	31	23	15	8	23	0	0	54	31	13
2017	AO-03	6	19	17	22	35	0	1	25	57	174
2017	AO-04	2	5	19	12	61	0	0	7	73	41
2017	AO-05	16	34	9	25	17	0	0	49	42	12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	34	34	17	6	4	1	4	72	11	205
2018	AO-03	36	37	16	3	2	1	5	77	6	133
2018	AO-04	20	35	20	13	8	0	3	57	22	40
2018	AO-05	24	29	9	14	24	0	0	53	38	13
2017	AO	38	37	15	2	4	1	2	78	6	251
2017	AO-02	54	38	8	0	0	0	0	92	0	13
2017	AO-03	41	38	13	1	2	1	4	83	3	172
2017	AO-04	22	30	28	3	13	4	0	55	16	40
2017	AO-05	26	40	9	25	0	0	0	66	25	12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	26	34	20	9	10	0	60	19	207
2018	AO-03	26	40	21	8	5	1	66	13	133
2018	AO-04	17	24	21	16	22	0	41	38	41
2018	AO-05	24	24	5	5	42	0	47	47	13
2017	AO	25	43	16	8	7	1	69	15	253
2017	AO-02	31	23	23	15	8	0	54	23	13
2017	AO-03	26	45	17	7	5	1	71	12	173
2017	AO-04	27	37	15	10	12	0	64	22	41
2017	AO-05	27	40	8	9	16	0	67	25	12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	16	39	20	14	8	1	0	56	23	207
2018	AO-03	15	43	15	17	8	2	1	60	25	133
2018	AO-04	12	30	35	10	12	0	0	42	23	41
2018	AO-05	19	14	29	19	19	0	0	34	37	13
2017	AO	19	34	22	12	11	1	1	54	24	254
2017	AO-02	38	46	8	8	0	0	0	85	8	13
2017	AO-03	18	30	25	14	11	1	1	50	25	174
2017	AO-04	5	42	24	10	17	2	0	48	27	41
2017	AO-05	35	34	8	24	0	0	0	69	24	12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	9	31	25	19	15	1	0	40	34	208
2018	AO-03	6	34	24	22	14	1	0	40	36	134
2018	AO-04	5	21	33	20	21	0	0	26	41	41
2018	AO-05	10	19	29	0	42	0	0	29	42	13
2017	AO	10	28	30	17	14	0	1	38	31	253
2017	AO-02	23	38	38	0	0	0	0	62	0	13
2017	AO-03	9	26	32	18	14	0	1	35	33	174
2017	AO-04	3	23	33	20	22	0	0	25	42	40
2017	AO-05	0	44	16	40	0	0	0	44	40	12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	14	36	20	19	11	1	1	50	30	206
2018	AO-03	11	35	21	21	9	1	1	47	31	133
2018	AO-04	5	41	24	14	16	0	0	46	30	41
2018	AO-05	20	5	10	35	30	0	0	26	64	12
2017	AO	17	33	20	15	15	0	1	50	30	254
2017	AO-02	23	62	8	8	0	0	0	85	8	13
2017	AO-03	15	31	21	14	17	1	1	47	32	174
2017	AO-04	10	27	22	19	22	0	0	37	41	41
2017	AO-05	9	51	33	8	0	0	0	60	8	12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	13	31	20	17	17	2	45	35	205
2018	AO-03	10	36	18	21	13	2	47	35	132
2018	AO-04	5	20	30	17	28	0	25	45	41
2018	AO-05	24	24	0	0	52	0	48	52	13
2017	AO	16	35	19	16	13	1	52	29	254
2017	AO-02	54	31	8	8	0	0	85	8	13
2017	AO-03	12	35	20	18	14	1	48	32	174
2017	AO-04	12	27	20	19	22	0	39	41	41
2017	AO-05	17	66	17	0	0	0	83	0	12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	44	31	13	6	5	1	2	76	11	205
2018	AO-03	44	30	11	8	4	1	2	76	12	133
2018	AO-04	40	32	15	4	8	0	0	72	13	39
2018	AO-05	34	42	5	9	9	0	0	76	19	13
2017	AO	40	32	13	7	7	0	1	72	14	254
2017	AO-02	38	38	23	0	0	0	0	77	0	13
2017	AO-03	38	32	13	8	9	0	1	70	17	174
2017	AO-04	44	32	15	5	2	0	2	78	8	41
2017	AO-05	42	34	17	8	0	0	0	75	8	12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	69	17	3	3	3	5	91	6	205
2018	AO-03	70	17	2	2	2	7	93	4	131
2018	AO-04	68	14	5	3	9	0	83	12	41
2018	AO-05	53	29	0	0	9	9	90	10	13

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	66	14	7	5	5	0	3	83	10	207
2018	AO-03	63	16	8	4	5	1	4	83	9	133
2018	AO-04	71	3	4	12	11	0	0	73	23	41
2018	AO-05	76	9	14	0	0	0	0	86	0	13
2017	AO	73	13	6	3	3	1	1	88	6	255
2017	AO-02	69	8	23	0	0	0	0	77	0	13
2017	AO-03	73	16	5	2	2	1	2	91	4	175
2017	AO-04	74	5	5	2	12	2	0	80	15	41
2017	AO-05	76	8	8	8	0	0	0	84	8	12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	54	33	6	3	2	0	1	88	6	208
2018	AO-03	55	31	8	4	1	0	1	87	5	134
2018	AO-04	50	38	1	3	8	0	0	88	10	41
2018	AO-05	53	33	9	0	5	0	0	86	5	13
2017	AO	58	30	8	2	2	0	0	88	4	253
2017	AO-02	38	46	8	8	0	0	0	85	8	13
2017	AO-03	60	28	8	1	2	1	1	90	3	174
2017	AO-04	53	35	7	3	3	0	0	88	5	40
2017	AO-05	35	48	9	8	0	0	0	83	8	12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	47	26	15	5	6	1	73	11	207
2018	AO-03	49	25	14	6	5	1	75	11	133
2018	AO-04	35	34	12	5	13	0	69	19	41
2018	AO-05	24	28	33	5	9	0	53	14	13
2017	AO	55	24	9	6	5	0	79	12	254
2017	AO-02	77	8	8	8	0	0	85	8	13
2017	AO-03	54	23	10	6	5	1	78	12	175
2017	AO-04	52	25	9	7	7	0	76	15	41
2017	AO-05	29	45	9	0	17	0	74	17	11

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	50	10	4	2	1	34	90	4	205
2018	AO-03	50	3	2	2	0	43	93	3	132
2018	AO-04	42	36	8	5	3	6	83	9	40
2018	AO-05	52	24	19	0	5	0	76	5	13
2017	AO	55	12	5	1	0	27	91	2	253
2017	AO-02	54	15	8	0	0	23	90	0	13
2017	AO-03	57	5	2	1	0	35	95	2	173
2017	AO-04	46	35	15	2	0	2	82	3	41
2017	AO-05	34	42	17	0	8	0	75	8	12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	50	28	11	3	3	1	4	82	6	206
2018	AO-03	48	28	12	3	2	1	6	81	6	132
2018	AO-04	48	26	13	5	5	0	3	76	11	41
2018	AO-05	61	24	9	5	0	0	0	86	5	13
2017	AO	56	27	10	3	2	0	2	84	5	251
2017	AO-02	54	31	15	0	0	0	0	85	0	13
2017	AO-03	58	25	9	3	2	1	2	86	5	171
2017	AO-04	46	30	17	5	2	0	0	76	7	41
2017	AO-05	42	51	8	0	0	0	0	92	0	12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	72	19	4	2	0	1	3	94	2	206
2018	AO-03	69	21	4	2	0	1	3	94	2	133
2018	AO-04	81	10	5	1	0	0	3	93	1	40
2018	AO-05	76	24	0	0	0	0	0	100	0	13
2017	AO	77	15	4	1	1	0	2	94	2	254
2017	AO-02	85	8	0	8	0	0	0	92	8	13
2017	AO-03	74	17	6	1	0	1	2	93	1	174
2017	AO-04	81	15	0	2	2	0	0	95	5	41
2017	AO-05	92	8	0	0	0	0	0	100	0	12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	52	34	8	3	1	0	2	88	4	207
2018	AO-03	52	30	8	4	2	1	3	86	6	133
2018	AO-04	42	51	4	3	0	0	0	93	3	41
2018	AO-05	61	24	14	0	0	0	0	86	0	13
2017	AO	54	35	7	2	0	0	1	90	3	252
2017	AO-02	46	38	0	8	8	0	0	85	15	13
2017	AO-03	52	34	9	3	0	1	2	88	3	172
2017	AO-04	66	31	2	0	0	0	0	98	0	41
2017	AO-05	35	57	8	0	0	0	0	92	0	12

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	10	34	33	16	7	0	44	23	207
2018	AO-03	10	39	33	14	5	0	49	18	133
2018	AO-04	5	20	32	29	14	0	25	43	41
2018	AO-05	0	0	53	24	24	0	0	47	13
2017	AO	5	33	36	15	10	0	39	25	255
2017	AO-02	8	62	23	8	0	0	69	8	13
2017	AO-03	6	32	38	15	8	1	38	23	175
2017	AO-04	2	22	36	24	15	0	25	39	41
2017	AO-05	0	34	17	18	31	0	34	49	12

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	11	23	37	21	8	0	29	33	202
2018	AO-03	8	23	34	25	10	0	35	31	131
2018	AO-04	22	31	41	6	0	0	6	54	38
2018	AO-05	29	19	38	5	9	0	14	47	13
2017	AO	8	26	39	18	9	1	27	34	252
2017	AO-02	0	8	54	31	8	0	38	8	13
2017	AO-03	5	25	41	17	9	1	27	31	172
2017	AO-04	17	39	29	7	7	0	15	56	41
2017	AO-05	24	17	26	34	0	0	34	40	12

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	34	36	17	5	5	2	0	35	65	207
2018	AO-03	34	38	16	5	6	2	0	35	65	134
2018	AO-04	29	25	25	9	5	5	0	31	69	40
2018	AO-05	33	43	19	0	0	0	5	35	65	13
2017	AO	35	37	14	3	4	6	1	38	62	255
2017	AO-02	38	23	15	15	0	0	8	42	58	13
2017	AO-03	34	38	13	3	3	7	1	38	62	175
2017	AO-04	37	32	22	0	5	5	0	39	61	41
2017	AO-05	48	27	8	0	9	8	0	52	48	12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	AO	5	132
2018	AO-03	2	87
2018	AO-04	4	26
2017	AO	10	146
2017	AO-03	12	100
2017	AO-04	4	23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AO	15	132
2018	AO-03	12	87
2018	AO-04	27	26
2017	AO	16	146
2017	AO-03	11	100
2017	AO-04	25	23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AO	11	132
2018	AO-03	13	87
2018	AO-04	10	26
2017	AO	6	146
2017	AO-03	3	100
2017	AO-04	8	23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	AO	72	132
2018	AO-03	74	87
2018	AO-04	61	26
2017	AO	59	146
2017	AO-03	63	100
2017	AO-04	52	23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	AO	3	132
2018	AO-03	2	87
2018	AO-04	0	26
2017	AO	4	146
2017	AO-03	5	100
2017	AO-04	0	23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	AO	9	132
2018	AO-03	10	87
2018	AO-04	12	26

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	AO	26	132
2018	AO-03	24	87
2018	AO-04	37	26
2017	AO	31	146
2017	AO-03	23	100
2017	AO-04	44	23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	AO	19	48	15	8	2	8	125
2018	AO-03	21	49	16	5	1	7	82
2018	AO-04	12	45	10	12	8	12	26
2017	AO	25	50	12	8	3	2	142
2017	AO-03	24	52	11	7	3	2	97
2017	AO-04	35	34	17	4	4	4	23

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AO	36	64	130
2018	AO-03	36	64	86
2018	AO-04	25	75	26

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	53	12	12	3	7	1	11	75	12	207
2018	AO-03	52	13	10	2	8	2	13	76	12	133
2018	AO-04	55	14	13	5	7	0	5	74	13	41
2018	AO-05	48	0	28	19	0	0	5	51	20	13

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	9	13	29	14	19	1	15	27	39	132
2018	AO-03	7	16	26	12	21	1	16	28	40	87
2018	AO-04	10	0	49	24	8	0	8	11	35	26
2017	AO	7	13	25	14	18	3	20	25	42	146
2017	AO-03	8	13	28	14	18	1	18	26	40	100
2017	AO-04	0	8	17	21	21	0	33	12	63	24

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AO	5	11	19	18	31	2	13	20	58	132
2018	AO-03	4	12	18	17	31	1	18	19	59	87
2018	AO-04	8	8	29	20	28	0	6	17	52	26
2017	AO	4	9	22	15	27	5	17	17	54	147
2017	AO-03	4	11	26	12	25	2	20	19	48	100
2017	AO-04	0	8	13	21	33	8	17	11	72	24

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - AO

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources