2018 Public Service Employee Survey Results by Theme for the Public Service by Question 78. Please indicate your occupational group and level. Occupational group and level - AC

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 28 44 9 18 0 0 0 73 18 29
2018 AC-01 15 24 22 40 0 0 0 38 40 11
2017 AC 50 29 12 9 0 0 0 79 9 23
2017 AC-01 37 31 24 8 0 0 0 69 8 12
2014 AC 20 35 25 14 6 0 0 55 20 52
2014 AC-01 19 29 37 5 10 0 0 48 15 26
2014 AC-02 14 38 17 28 3 0 0 52 31 16
2011 AC 43 45 6 0 6 0 0 88 6 33
2011 AC-01 8 83 9 0 0 0 0 91 0 11
2008 AC 45 39 5 7 4 0 0 83 11 70

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 33 43 12 12 0 0 0 76 12 28
2018 AC-01 15 40 23 23 0 0 0 54 23 11
2017 AC 21 50 25 0 4 0 0 71 4 23
2017 AC-01 0 61 31 0 8 0 0 61 8 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 35 36 18 11 0 0 0 71 11 29
2018 AC-01 15 32 31 22 0 0 0 47 22 11
2017 AC 64 23 13 0 0 0 0 87 0 23
2017 AC-01 37 47 16 0 0 0 0 84 0 12
2014 AC 47 34 10 7 1 0 0 81 8 52
2014 AC-01 45 35 10 10 0 0 0 80 10 26
2014 AC-02 44 33 14 6 3 0 0 77 9 16
2011 AC 69 27 0 0 3 0 0 97 3 33
2011 AC-01 53 47 0 0 0 0 0 100 0 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 31 53 4 12 0 0 0 85 12 29
2018 AC-01 7 62 9 23 0 0 0 68 23 11
2017 AC 45 42 13 0 0 0 0 87 0 23
2017 AC-01 16 69 16 0 0 0 0 84 0 12
2014 AC 24 54 17 4 1 0 0 78 6 52
2014 AC-01 33 38 22 7 0 0 0 71 7 26
2014 AC-02 3 83 11 0 3 0 0 86 3 16
2011 AC 62 27 6 0 6 0 0 88 6 33
2011 AC-01 36 55 9 0 0 0 0 91 0 11
2008 AC 51 35 4 5 4 0 0 86 10 70

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 52 21 21 3 4 0 0 73 7 29
2018 AC-01 43 9 31 8 9 0 0 52 17 11
2017 AC 51 36 0 8 5 0 0 87 13 23
2017 AC-01 30 55 0 16 0 0 0 84 16 12
2014 AC 32 12 32 8 14 2 0 45 22 52
2014 AC-01 11 19 48 5 15 2 0 31 20 26
2014 AC-02 42 8 19 14 14 3 0 51 29 16
2011 AC 43 33 12 3 9 0 0 76 12 33
2011 AC-01 18 45 18 9 9 0 0 64 18 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 43 36 14 0 7 0 0 79 7 29
2018 AC-01 37 24 22 0 18 0 0 60 18 11
2017 AC 50 38 5 4 4 0 0 87 8 23
2017 AC-01 37 47 0 8 8 0 0 84 16 12
2014 AC 27 23 23 18 8 0 0 50 26 52
2014 AC-01 5 33 41 12 10 0 0 37 22 26
2014 AC-02 42 16 6 31 6 0 0 58 37 16
2011 AC 40 42 3 6 9 0 0 82 15 33
2011 AC-01 18 64 0 9 9 0 0 82 18 11
2008 AC 38 43 4 9 5 0 0 82 14 70

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 25 38 22 9 4 3 0 65 13 29
2018 AC-01 29 22 31 9 9 0 0 51 18 11
2017 AC 46 26 8 4 9 8 0 78 14 23
2017 AC-01 30 24 16 8 8 16 0 63 18 12
2014 AC 14 21 44 8 7 4 2 38 15 52
2014 AC-01 5 29 36 7 12 7 5 38 21 26
2014 AC-02 6 17 61 11 3 2 0 23 14 16
2011 AC 43 30 6 3 12 6 0 78 16 33
2011 AC-01 18 45 9 0 18 10 0 70 20 11
2008 AC 36 30 10 7 8 6 3 73 16 69
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 40 47 7 6 0 0 0 87 6 29
2018 AC-01 23 60 9 9 0 0 0 82 9 11
2017 AC 43 32 13 8 4 0 0 75 12 23
2017 AC-01 16 45 16 16 8 0 0 61 23 12
2014 AC 35 29 23 6 4 2 0 65 11 52
2014 AC-01 18 36 30 4 7 5 0 57 11 26
2014 AC-02 47 24 14 11 3 0 0 71 14 16
2011 AC 46 43 3 6 3 0 0 89 9 33
2011 AC-01 27 56 8 9 0 0 0 83 9 11
2008 AC 40 30 14 10 6 0 0 71 15 70

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 49 45 0 3 4 0 0 94 6 28
2018 AC-01 48 44 0 0 9 0 0 91 9 11
2017 AC 38 38 9 11 4 0 0 76 15 23
2017 AC-01 16 47 8 22 8 0 0 63 29 12
2014 AC 33 29 18 13 7 0 0 62 20 52
2014 AC-01 14 48 12 19 7 0 0 62 26 26
2014 AC-02 47 11 28 6 9 0 0 58 14 16
2011 AC 58 30 0 3 9 0 0 88 12 33
2011 AC-01 45 36 0 0 18 0 0 82 18 11
2008 AC 34 37 12 13 3 1 0 71 16 70

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 35 53 6 6 0 0 0 88 6 29
2018 AC-01 15 62 14 9 0 0 0 77 9 11
2017 AC 43 29 20 0 8 0 0 72 8 23
2017 AC-01 16 39 29 0 16 0 0 55 16 12
2014 AC 40 21 27 1 7 3 0 64 8 52
2014 AC-01 23 29 27 2 12 7 0 56 15 26
2014 AC-02 56 14 28 0 3 0 0 69 3 16

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 38 35 12 6 7 3 0 75 13 29
2018 AC-01 29 31 23 0 18 0 0 59 18 11
2017 AC 29 27 16 9 4 15 0 66 15 23
2017 AC-01 8 46 23 8 8 8 0 58 17 12
2014 AC 11 36 23 12 15 2 0 49 28 52
2014 AC-01 11 30 27 17 10 5 0 43 28 26
2014 AC-02 3 47 19 5 26 0 0 50 31 16
2011 AC 37 27 15 6 12 3 0 66 18 33
2011 AC-01 18 37 8 8 18 10 0 61 30 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 35 38 17 6 4 0 0 73 10 29
2018 AC-01 22 46 14 9 9 0 0 68 18 11
2017 AC 35 48 13 0 4 0 0 83 4 23
2017 AC-01 37 39 16 0 8 0 0 77 8 12
2014 AC 13 31 13 24 17 2 0 45 42 52
2014 AC-01 11 21 14 27 22 5 0 34 51 26
2014 AC-02 3 44 16 20 16 0 0 47 37 16
2011 AC 32 34 12 3 15 3 0 68 19 32
2011 AC-01 11 39 20 0 20 11 0 55 22 10
2008 AC 34 31 18 9 4 4 0 68 13 70

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 29 31 24 9 4 3 0 62 13 29
2018 AC-01 14 29 31 17 9 0 0 43 26 11
2017 AC 17 36 24 4 4 15 0 63 9 23
2017 AC-01 0 39 37 8 8 8 0 43 17 12
2014 AC 7 32 13 25 19 3 1 40 46 52
2014 AC-01 4 16 22 27 22 7 2 22 54 26
2014 AC-02 3 44 5 26 22 0 0 47 48 16
2011 AC 15 36 21 6 15 6 0 55 22 33
2011 AC-01 18 26 28 9 9 10 0 49 20 11
2008 AC 13 31 24 15 7 9 0 49 24 70

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 11 39 37 6 7 0 0 51 13 29
2018 AC-01 0 35 39 8 18 0 0 35 26 11
2017 AC 21 43 19 4 4 5 4 70 9 23
2017 AC-01 8 47 30 8 8 0 0 55 16 12
2014 AC 7 31 19 16 22 6 0 39 40 52
2014 AC-01 7 26 22 16 22 7 0 36 41 26
2014 AC-02 3 39 16 14 29 0 0 41 42 16
2011 AC 31 27 18 12 9 3 0 60 22 33
2011 AC-01 18 36 18 9 9 10 0 60 20 11
2008 AC 14 43 18 16 6 4 0 59 22 70
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 22 48 15 12 4 0 0 70 15 29
2018 AC-01 7 54 8 23 9 0 0 60 32 11
2017 AC 21 41 26 4 8 0 0 63 12 23
2017 AC-01 8 39 30 8 16 0 0 47 23 12
2014 AC 14 28 20 29 9 1 0 42 38 52
2014 AC-01 4 26 23 30 15 2 0 31 46 26
2014 AC-02 8 36 14 36 5 0 0 44 41 16
2011 AC 28 42 3 18 9 0 0 70 27 33
2011 AC-01 17 46 0 36 0 0 0 64 36 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 37 39 12 12 0 0 0 76 12 29
2018 AC-01 15 54 9 23 0 0 0 68 23 11
2017 AC 40 41 15 0 4 0 0 81 4 23
2017 AC-01 24 39 29 0 8 0 0 63 8 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 17 31 15 23 4 9 0 54 30 29
2018 AC-01 7 35 17 25 9 8 0 45 37 11
2017 AC 9 15 27 8 8 34 0 36 24 23
2017 AC-01 0 0 23 16 16 45 0 0 57 12
2014 AC 2 10 27 27 12 18 3 15 50 52
2014 AC-01 2 11 36 29 10 7 5 15 44 26
2014 AC-02 0 3 14 28 16 36 3 4 73 16

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 41 27 20 12 0 0 0 68 12 29
2018 AC-01 23 38 23 17 0 0 0 60 17 11
2017 AC 30 39 11 13 8 0 0 68 21 23
2017 AC-01 16 39 14 16 16 0 0 55 31 12
2014 AC 14 28 24 7 10 17 1 50 20 52
2014 AC-01 11 38 15 10 19 5 2 53 31 26
2014 AC-02 5 16 34 6 3 36 0 34 13 16
2011 AC 49 33 6 6 6 0 0 82 12 33
2011 AC-01 37 36 8 10 9 0 0 73 19 11
2008 AC 34 37 15 11 3 0 0 71 14 70

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 26 53 9 12 0 0 0 80 12 29
2018 AC-01 29 48 0 23 0 0 0 77 23 11
2017 AC 25 43 12 16 4 0 0 68 20 23
2017 AC-01 16 31 24 22 8 0 0 47 29 12
2014 AC 14 45 14 21 4 0 0 60 26 52
2014 AC-01 11 44 9 29 7 0 0 55 36 26
2014 AC-02 8 55 25 11 0 0 0 63 11 16
2011 AC 49 31 3 12 6 0 0 80 18 33
2011 AC-01 17 66 0 8 9 0 0 83 17 11
2008 AC 31 43 13 9 3 0 1 75 12 70

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 36 37 6 17 4 0 0 73 21 28
2018 AC-01 23 32 0 36 9 0 0 55 45 11
2017 AC 53 34 8 5 0 0 0 87 5 23
2017 AC-01 45 39 16 0 0 0 0 84 0 12
2014 AC 27 35 34 3 0 0 0 63 3 52
2014 AC-01 39 32 22 7 0 0 0 71 7 26
2014 AC-02 6 42 53 0 0 0 0 47 0 16
2011 AC 52 40 0 6 3 0 0 91 9 33
2011 AC-01 44 47 0 9 0 0 0 91 9 11
2008 AC 51 33 8 4 4 0 0 84 9 70

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 44 37 10 8 0 0 0 82 8 29
2018 AC-01 32 29 26 14 0 0 0 60 14 11
2017 AC 49 38 9 4 0 0 0 87 4 23
2017 AC-01 39 45 8 8 0 0 0 84 8 12
2014 AC 30 54 11 2 2 0 0 84 5 52
2014 AC-01 48 35 12 0 5 0 0 83 5 26
2014 AC-02 3 81 11 6 0 0 0 83 6 16
2011 AC 70 24 0 3 3 0 0 94 6 33
2011 AC-01 44 47 0 9 0 0 0 91 9 11
2008 AC 56 32 5 4 2 0 0 89 6 70

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 26 33 16 12 7 3 3 63 20 29
2018 AC-01 21 32 14 16 18 0 0 52 34 11
2017 AC 45 33 11 4 4 4 0 81 8 23
2017 AC-01 16 39 22 8 8 8 0 59 17 12
2014 AC 29 16 19 12 21 2 0 46 35 52
2014 AC-01 9 24 33 7 25 2 0 34 33 26
2014 AC-02 47 5 9 20 19 0 0 53 39 16
2011 AC 41 19 13 22 6 0 0 60 28 32
2011 AC-01 39 21 11 19 10 0 0 60 29 10
2008 AC 20 43 18 12 4 3 0 64 17 70

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 16 32 19 6 20 0 6 51 28 29
2018 AC-01 21 16 14 16 34 0 0 36 50 11
2017 AC 16 31 20 12 12 9 0 52 26 23
2017 AC-01 8 22 24 23 16 8 0 32 42 12
2014 AC 11 22 20 18 10 16 3 41 34 52
2014 AC-01 12 31 17 22 14 0 4 45 37 26
2014 AC-02 6 8 27 11 9 36 3 23 32 16
2011 AC 24 18 18 15 12 3 9 48 30 33
2011 AC-01 17 20 9 17 18 10 10 45 44 11
2008 AC 14 33 27 15 7 1 3 49 22 70

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 35 36 3 23 4 0 0 71 27 29
2018 AC-01 15 46 0 31 9 0 0 60 40 11
2017 AC 29 53 11 4 4 0 0 81 8 23
2017 AC-01 16 47 22 8 8 0 0 63 16 12
2014 AC 9 29 20 25 17 0 0 38 42 52
2014 AC-01 4 18 21 25 32 0 0 22 57 26
2014 AC-02 3 44 16 34 3 0 0 47 37 16
2011 AC 39 27 15 9 6 0 3 69 16 33
2011 AC-01 26 10 36 19 9 0 0 36 28 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 43 21 12 21 4 0 0 64 24 29
2018 AC-01 29 16 15 32 9 0 0 45 41 11
2017 AC 30 32 14 11 13 0 0 63 24 23
2017 AC-01 8 39 16 22 16 0 0 47 37 12
2014 AC 12 30 17 23 17 0 0 42 40 52
2014 AC-01 9 21 23 22 25 0 0 30 47 26
2014 AC-02 3 47 8 28 14 0 0 50 43 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 35 38 12 12 4 0 0 73 15 29
2018 AC-01 15 45 9 23 9 0 0 59 32 11
2017 AC 43 42 7 4 4 0 0 85 8 23
2017 AC-01 24 47 14 8 8 0 0 71 16 12
2014 AC 10 30 36 14 10 0 0 40 24 51
2014 AC-01 4 22 39 20 15 0 0 26 35 26
2014 AC-02 3 46 35 8 9 0 0 48 17 15
2011 AC 55 27 6 6 6 0 0 82 12 33
2011 AC-01 27 55 10 9 0 0 0 81 9 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 24 32 32 7 3 3 0 57 10 29
2018 AC-01 0 43 31 18 8 0 0 43 26 11
2017 AC 24 34 26 8 4 4 0 61 12 23
2017 AC-01 8 39 22 16 8 8 0 51 25 12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 39 35 15 12 0 0 0 74 12 29
2018 AC-01 46 31 9 14 0 0 0 77 14 11
2017 AC 60 28 4 8 0 0 0 88 8 23
2017 AC-01 55 22 8 16 0 0 0 77 16 12
2014 AC 30 15 25 18 12 0 0 45 30 52
2014 AC-01 13 23 29 15 20 0 0 36 35 26
2014 AC-02 41 3 22 28 6 0 0 44 33 16
2011 AC 43 43 0 9 6 0 0 85 15 33
2011 AC-01 26 56 0 17 0 0 0 83 17 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 44 17 29 0 4 3 3 65 4 29
2018 AC-01 53 16 32 0 0 0 0 68 0 11
2017 AC 47 39 14 0 0 0 0 86 0 23
2017 AC-01 46 47 8 0 0 0 0 92 0 12
2014 AC 24 61 11 1 1 0 2 87 2 52
2014 AC-01 36 52 7 0 0 0 5 93 0 26
2014 AC-02 11 78 8 3 0 0 0 89 3 16
2011 AC 28 33 24 3 9 0 3 63 12 33
2011 AC-01 18 55 27 0 0 0 0 73 0 11
2008 AC 19 29 21 20 10 0 1 49 30 70

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AC 29 47 24 29
2018 AC-01 17 46 38 11
2017 AC 21 63 16 23
2017 AC-01 23 61 16 12
2014 AC 12 56 32 52
2014 AC-01 7 72 21 26
2014 AC-02 22 28 50 16
2011 AC 29 40 31 33
2011 AC-01 17 45 38 11

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 AC 31 49 10 0 9999 10 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 47 39 6 8 0 0 0 86 8 29
2018 AC-01 32 46 8 14 0 0 0 78 14 11
2017 AC 33 54 4 0 4 5 0 92 4 23
2017 AC-01 24 61 8 0 8 0 0 84 8 12
2014 AC 29 22 29 11 8 0 0 52 19 52
2014 AC-01 9 40 24 12 15 0 0 49 27 26
2014 AC-02 41 3 39 14 3 0 0 44 16 16
2011 AC 52 31 3 9 6 0 0 82 15 33
2011 AC-01 36 47 0 18 0 0 0 82 18 11
2008 AC 42 39 11 4 4 0 0 81 8 69

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 20 58 12 9 0 0 0 79 9 29
2018 AC-01 7 62 23 9 0 0 0 68 9 11
2017 AC 28 63 9 0 0 0 0 91 0 23
2017 AC-01 30 63 8 0 0 0 0 92 0 12
2014 AC 28 28 25 11 7 1 0 57 18 52
2014 AC-01 12 35 31 10 12 0 0 47 22 26
2014 AC-02 39 25 20 14 3 0 0 64 17 16
2011 AC 22 54 9 6 9 0 0 76 15 33
2011 AC-01 18 64 0 18 0 0 0 82 18 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 0 22 26 44 5 0 3 51 22 29
2018 AC-01 0 40 23 30 7 0 0 37 40 11
2017 AC 5 23 24 38 9 0 0 48 28 23
2017 AC-01 0 16 16 69 0 0 0 69 16 12
2014 AC 14 40 21 23 1 1 0 24 55 52
2014 AC-01 15 46 32 5 2 0 0 7 61 26
2014 AC-02 17 31 8 44 0 0 0 44 47 16
2011 AC 13 27 36 18 3 0 3 22 41 33
2011 AC-01 9 27 56 8 0 0 0 8 36 11
2008 AC 17 33 24 15 6 1 4 22 52 70

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 3 16 17 44 17 0 3 63 20 29
2018 AC-01 8 18 30 38 0 0 7 41 28 11
2017 AC 4 8 13 29 34 4 8 71 14 23
2017 AC-01 8 8 16 24 22 8 16 59 20 12
2014 AC 17 26 23 12 20 2 0 33 44 52
2014 AC-01 20 29 34 4 11 2 0 16 50 26
2014 AC-02 20 25 11 8 36 0 0 44 44 16
2011 AC 13 23 27 15 12 0 9 30 40 33
2011 AC-01 9 17 46 10 18 0 0 28 26 11
2008 AC 9 15 33 19 17 1 5 38 26 69

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 12 15 36 32 5 0 0 38 27 29
2018 AC-01 8 15 40 31 7 0 0 38 23 11
2017 AC 4 19 29 33 8 7 0 45 25 23
2017 AC-01 8 16 47 16 0 14 0 18 27 12
2014 AC 17 30 20 10 17 2 4 28 50 51
2014 AC-01 16 36 27 7 4 5 5 13 57 25
2014 AC-02 22 17 16 8 36 0 0 44 39 16
2011 AC 21 30 36 6 3 0 3 9 53 33
2011 AC-01 18 47 26 10 0 0 0 10 64 11
2008 AC 15 33 24 10 10 2 5 22 52 70

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 0 4 29 51 14 0 3 67 4 29
2018 AC-01 0 0 32 47 15 0 7 66 0 11
2017 AC 4 9 25 35 23 4 0 61 13 23
2017 AC-01 8 8 23 24 30 8 0 58 17 12
2014 AC 1 22 26 24 21 0 6 48 24 50
2014 AC-01 0 17 38 24 9 0 12 37 20 26
2014 AC-02 3 15 14 29 38 0 0 67 18 15
2011 AC 13 13 38 24 6 3 3 32 28 32
2011 AC-01 8 20 38 26 0 8 0 28 31 11
2008 AC 16 33 19 13 15 0 4 29 51 70

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 4 21 24 37 14 0 0 52 25 28
2018 AC-01 10 31 10 35 15 0 0 50 40 10
2017 AC 0 4 46 35 4 4 7 43 4 23
2017 AC-01 0 0 39 31 8 8 14 50 0 12
2014 AC 10 30 33 6 19 1 1 25 41 52
2014 AC-01 15 32 40 7 4 0 2 11 48 26
2014 AC-02 3 22 33 0 39 3 0 40 26 16
2011 AC 27 12 30 12 9 0 9 23 43 33
2011 AC-01 18 0 46 10 17 0 10 30 20 11
2008 AC 20 32 25 8 14 0 2 22 53 68

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 3 17 20 37 20 0 3 58 21 27
2018 AC-01 8 27 14 37 8 0 7 48 37 11
2017 AC 9 0 17 37 23 4 11 69 11 23
2017 AC-01 8 0 8 31 24 8 22 78 11 12
2014 AC 6 21 24 17 21 6 5 43 30 52
2014 AC-01 5 21 28 22 12 7 5 39 29 26
2014 AC-02 3 28 13 11 36 3 6 51 34 16
2011 AC 18 15 24 24 3 6 9 33 39 33
2011 AC-01 9 28 18 27 0 18 0 33 46 11
2008 AC 11 17 21 27 17 1 5 47 31 70

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 3 6 46 33 9 0 3 43 10 29
2018 AC-01 8 7 47 32 0 0 7 34 16 11
2017 AC 6 13 22 40 7 12 0 53 21 23
2017 AC-01 0 8 24 45 0 23 0 59 10 12
2014 AC 13 28 28 7 20 3 1 28 43 52
2014 AC-01 10 24 52 7 7 0 0 14 34 26
2014 AC-02 14 31 6 3 39 8 0 45 49 16

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 43 39 3 15 0 0 0 82 15 29
2018 AC-01 29 54 0 18 0 0 0 82 18 11
2017 AC 36 45 11 0 8 0 0 81 8 23
2017 AC-01 0 71 14 0 16 0 0 71 16 12
2014 AC 34 33 17 9 8 0 0 67 16 52
2014 AC-01 19 36 17 19 9 0 0 55 28 26
2014 AC-02 47 28 16 0 9 0 0 75 9 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 44 44 3 9 0 0 0 88 9 29
2018 AC-01 38 54 0 9 0 0 0 91 9 11
2017 AC 44 43 14 0 0 0 0 86 0 23
2017 AC-01 22 71 8 0 0 0 0 92 0 12
2014 AC 27 47 17 7 1 0 0 74 9 52
2014 AC-01 16 51 22 11 0 0 0 67 11 26
2014 AC-02 39 39 14 6 3 0 0 78 9 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 44 33 17 6 0 0 0 77 6 29
2018 AC-01 38 40 14 9 0 0 0 77 9 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 32 47 18 0 4 0 0 79 4 29
2018 AC-01 29 40 23 0 9 0 0 68 9 11
2017 AC 50 42 4 0 4 0 0 92 4 23
2017 AC-01 39 53 0 0 8 0 0 92 8 12
2014 AC 41 20 22 10 3 3 0 63 14 52
2014 AC-01 25 27 26 12 5 5 0 55 18 26
2014 AC-02 50 8 26 11 3 2 0 59 15 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 43 44 9 4 0 0 0 87 4 28
2018 AC-01 38 40 14 9 0 0 0 77 9 11
2017 AC 47 38 11 0 4 0 0 85 4 23
2017 AC-01 24 47 22 0 8 0 0 71 8 12
2014 AC 33 31 20 10 3 2 0 66 13 52
2014 AC-01 16 48 17 9 5 5 0 68 15 26
2014 AC-02 44 17 22 14 3 0 0 61 16 16
2011 AC 50 30 9 0 6 6 0 85 6 33
2011 AC-01 46 27 8 0 9 10 0 81 10 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 55 32 9 4 0 0 0 87 4 28
2018 AC-01 60 8 23 9 0 0 0 68 9 11
2017 AC 67 29 0 4 0 0 0 96 4 23
2017 AC-01 53 39 0 8 0 0 0 92 8 12
2014 AC 32 36 16 11 5 1 0 68 16 52
2014 AC-01 16 50 19 10 5 0 0 66 15 26
2014 AC-02 39 28 9 16 6 2 0 68 23 16
2011 AC 49 33 6 0 12 0 0 82 12 33
2011 AC-01 37 36 8 0 18 0 0 73 18 11
2008 AC 40 43 13 3 0 0 0 83 3 69

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 29 35 14 13 3 3 3 68 16 29
2018 AC-01 29 24 22 26 0 0 0 52 26 11
2017 AC 16 45 16 5 8 9 0 68 15 23
2017 AC-01 0 61 16 0 16 8 0 66 17 12
2014 AC 12 24 23 10 6 9 15 48 22 52
2014 AC-01 11 22 28 15 4 20 0 42 24 26
2014 AC-02 6 23 16 8 11 0 36 44 30 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 18 46 11 19 3 4 0 66 23 29
2018 AC-01 7 30 14 32 8 9 0 40 44 11
2017 AC 22 44 22 8 4 0 0 67 12 23
2017 AC-01 0 53 24 16 8 0 0 53 23 12
2014 AC 35 30 16 14 1 5 0 68 15 52
2014 AC-01 21 40 17 12 0 10 0 68 13 26
2014 AC-02 42 22 17 17 2 0 0 64 19 16
2011 AC 49 27 15 3 3 3 0 78 6 33
2011 AC-01 27 36 8 9 9 10 0 70 20 11
2008 AC 35 24 16 15 3 3 3 63 20 69

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 27 45 16 9 4 0 0 72 13 28
2018 AC-01 21 31 31 9 9 0 0 51 18 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 20 18 23 9 13 11 6 47 26 29
2018 AC-01 7 30 21 9 26 0 8 40 38 11
2017 AC 24 26 26 4 4 12 4 59 9 23
2017 AC-01 14 24 23 8 8 24 0 49 20 12
2014 AC 10 26 22 7 14 19 2 45 27 52
2014 AC-01 9 35 27 12 8 7 2 49 22 26
2014 AC-02 6 14 17 4 23 36 0 31 42 16
2011 AC 18 27 12 9 12 16 6 58 27 33
2011 AC-01 17 36 8 0 18 20 0 67 23 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 26 24 11 6 6 18 9 68 17 29
2018 AC-01 21 32 14 9 9 8 8 62 21 11
2017 AC 25 16 18 4 4 33 0 62 12 23
2017 AC-01 0 14 16 8 8 55 0 31 35 12
2014 AC 9 20 18 7 18 28 0 41 35 52
2014 AC-01 9 29 18 0 22 22 0 49 28 26
2014 AC-02 3 14 11 17 19 36 0 25 57 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 29 34 19 6 4 6 3 68 11 29
2018 AC-01 29 31 23 9 9 0 0 59 18 11
2017 AC 33 35 10 0 4 18 0 83 5 23
2017 AC-01 8 61 0 0 8 24 0 90 10 12
2014 AC 25 25 14 12 16 10 0 55 30 52
2014 AC-01 11 36 7 10 17 19 0 58 33 26
2014 AC-02 39 11 14 17 19 0 0 50 36 16
2011 AC 40 35 9 0 6 9 0 83 6 33
2011 AC-01 18 44 19 0 9 10 0 69 10 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AC 0 100 29
2018 AC-01 0 100 11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 26 15 19 4 4 27 6 62 10 29
2018 AC-01 29 15 14 9 9 17 8 58 24 11
2017 AC 29 8 0 4 4 50 5 83 17 23
2017 AC-01 0 16 0 8 8 69 0 50 50 12
2014 AC 9 16 24 6 10 33 2 39 24 52
2014 AC-01 7 26 19 12 7 24 5 47 27 26
2014 AC-02 3 6 26 0 17 49 0 16 33 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 35 24 22 4 4 12 0 67 8 29
2018 AC-01 37 23 14 9 9 9 0 65 19 11
2017 AC 29 43 0 0 4 24 0 95 5 23
2017 AC-01 0 53 0 0 8 39 0 87 13 12
2014 AC 24 27 22 7 12 5 2 55 21 52
2014 AC-01 7 38 19 15 12 4 5 50 30 26
2014 AC-02 39 14 25 0 17 5 0 56 18 16
2011 AC 41 37 12 3 3 3 0 81 6 32
2011 AC-01 31 49 0 10 10 0 0 80 20 10
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 47 32 6 14 0 0 0 80 14 29
2018 AC-01 24 45 9 23 0 0 0 68 23 11
2017 AC 51 14 20 8 8 0 0 64 16 23
2017 AC-01 24 16 30 16 16 0 0 39 31 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 32 37 11 7 7 5 0 74 14 29
2018 AC-01 22 29 14 17 18 0 0 51 35 11
2017 AC 36 38 4 18 0 4 0 77 19 23
2017 AC-01 8 61 8 16 0 8 0 75 17 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 27 34 24 3 7 3 3 64 11 29
2018 AC-01 23 29 23 8 18 0 0 51 26 11
2017 AC 20 56 4 16 0 4 0 79 17 23
2017 AC-01 8 53 8 23 0 8 0 66 25 12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 23 27 18 10 16 3 3 54 27 28
2018 AC-01 16 33 25 10 16 0 0 49 26 10
2017 AC 26 18 12 20 25 0 0 44 44 23
2017 AC-01 14 16 16 23 31 0 0 30 55 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 8 26 41 19 3 3 0 36 22 29
2018 AC-01 8 15 60 17 0 0 0 23 17 11
2017 AC 10 40 33 12 5 0 0 50 17 23
2017 AC-01 8 45 23 24 0 0 0 53 24 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 14 40 29 6 3 3 6 59 10 29
2018 AC-01 8 57 29 0 7 0 0 65 7 11
2017 AC 21 43 24 0 13 0 0 63 13 23
2017 AC-01 22 24 39 0 16 0 0 45 16 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 26 26 25 7 10 3 3 55 18 29
2018 AC-01 30 23 21 18 9 0 0 53 27 11
2017 AC 32 30 25 4 9 0 0 62 13 23
2017 AC-01 31 37 16 8 8 0 0 69 16 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 43 24 18 3 3 3 6 73 6 29
2018 AC-01 45 16 23 8 0 0 9 66 9 11
2017 AC 41 35 4 4 5 0 11 85 10 23
2017 AC-01 31 37 8 8 0 0 16 81 9 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 29 30 23 10 3 3 3 62 14 29
2018 AC-01 38 17 28 17 0 0 0 55 17 11
2017 AC 50 25 8 8 9 0 0 75 17 23
2017 AC-01 53 24 8 8 8 0 0 77 16 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 43 28 21 0 4 5 0 74 4 29
2018 AC-01 29 25 38 0 9 0 0 54 9 11
2017 AC 33 41 18 4 4 0 0 75 8 23
2017 AC-01 30 31 23 8 8 0 0 61 16 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 28 28 17 21 0 3 3 59 22 29
2018 AC-01 15 17 29 40 0 0 0 32 40 11
2017 AC 28 46 17 9 0 0 0 74 9 23
2017 AC-01 30 39 24 8 0 0 0 69 8 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 29 35 15 10 6 3 3 68 16 29
2018 AC-01 15 37 17 18 14 0 0 51 32 11
2017 AC 19 53 16 4 8 0 0 72 12 23
2017 AC-01 8 53 16 8 16 0 0 61 23 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 30 24 41 3 0 3 0 55 3 29
2018 AC-01 18 24 52 7 0 0 0 41 7 11
2017 AC 25 53 12 0 10 0 0 79 10 23
2017 AC-01 31 45 24 0 0 0 0 76 0 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 34 25 30 3 4 3 3 62 7 29
2018 AC-01 15 38 38 0 9 0 0 53 9 11
2017 AC 66 18 4 4 4 0 3 87 9 23
2017 AC-01 69 16 8 8 0 0 0 84 8 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 46 6 30 6 7 3 3 55 14 29
2018 AC-01 45 0 38 0 17 0 0 45 17 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 64 3 19 8 4 3 0 69 12 29
2018 AC-01 59 0 18 14 9 0 0 59 23 11
2017 AC 59 15 8 0 12 4 3 79 13 23
2017 AC-01 45 8 16 0 23 8 0 58 25 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 50 25 21 3 0 3 0 76 3 29
2018 AC-01 46 32 23 0 0 0 0 77 0 11
2017 AC 56 28 8 4 4 0 0 84 8 23
2017 AC-01 29 39 16 8 8 0 0 69 16 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 64 10 11 9 4 3 0 76 13 29
2018 AC-01 51 17 14 9 9 0 0 68 18 11
2017 AC 44 31 10 4 12 0 0 75 16 23
2017 AC-01 22 47 0 8 23 0 0 69 31 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 49 9 9 3 0 3 27 84 4 29
2018 AC-01 54 0 14 0 0 0 32 79 0 11
2017 AC 50 13 8 0 4 0 26 84 5 23
2017 AC-01 45 8 8 0 8 0 31 77 11 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 64 17 0 0 4 3 12 96 4 29
2018 AC-01 60 22 0 0 9 0 9 90 10 11
2017 AC 63 19 0 6 0 0 12 93 7 23
2017 AC-01 55 30 0 0 0 0 16 100 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 42 12 20 6 12 3 6 59 19 29
2018 AC-01 32 31 23 0 15 0 0 62 15 11
2017 AC 61 25 9 0 5 0 0 86 5 23
2017 AC-01 61 31 8 0 0 0 0 92 0 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 38 18 24 6 6 3 6 61 13 29
2018 AC-01 30 0 47 0 14 0 9 33 15 11
2017 AC 57 24 8 11 0 0 0 81 11 23
2017 AC-01 61 31 8 0 0 0 0 92 0 12

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 12 26 50 7 4 3 0 38 10 29
2018 AC-01 8 15 60 9 9 0 0 23 18 11
2017 AC 19 34 30 8 9 0 0 53 17 23
2017 AC-01 0 53 23 16 8 0 0 53 23 12

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 20 15 18 30 14 3 0 45 36 28
2018 AC-01 31 17 9 23 21 0 0 43 48 11
2017 AC 13 16 26 34 10 0 0 45 29 23
2017 AC-01 8 23 16 39 14 0 0 53 31 12
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 27 25 15 6 21 3 3 29 71 29
2018 AC-01 21 25 8 0 46 0 0 21 79 11
2017 AC 27 11 25 25 13 0 0 27 73 23
2017 AC-01 22 8 31 24 16 0 0 22 78 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AC 21 21
2017 AC 16 18
2017 AC-01 10 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AC 55 21
2017 AC 67 18
2017 AC-01 60 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AC 23 21
2017 AC 11 18
2017 AC-01 10 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AC 22 21
2017 AC 33 18
2017 AC-01 10 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AC 0 20
2017 AC 11 18
2017 AC-01 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AC 41 21

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AC 17 21
2017 AC 51 18
2017 AC-01 60 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AC 5 39 9 15 0 32 21
2017 AC 0 33 28 18 5 16 18
2017 AC-01 0 20 30 10 10 30 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AC 51 49 21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 56 13 9 0 14 0 8 74 16 29
2018 AC-01 46 8 9 0 24 0 14 62 27 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 28 18 17 10 23 4 0 48 34 21
2017 AC 28 27 18 5 11 7 5 62 18 18
2017 AC-01 20 30 10 10 20 0 10 56 33 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AC 9 9 23 28 27 4 0 19 57 21
2017 AC 5 5 25 21 32 7 5 11 61 18
2017 AC-01 0 10 10 30 50 0 0 10 80 10
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