2018 Public Service Employee Survey Results by Theme for the Public Service by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 42 12 8 5 0 0 75 14 134425
2018 Seasonal 39 39 10 6 5 0 0 79 11 845
2018 Term 38 41 12 6 3 0 0 79 9 18253
2018 Casual 47 38 8 5 3 0 0 85 7 2758
2018 Student 36 42 12 7 3 0 0 78 10 3446
2018 Governor-in-council appointment 74 24 1 1 1 0 0 98 1 152
2017 Indeterminate (permanent) 32 44 11 8 5 0 0 76 13 146185
2017 Seasonal 41 41 9 6 3 0 0 82 10 869
2017 Term 38 42 10 6 3 0 0 80 9 18952
2017 Casual 47 38 8 5 2 0 0 85 7 3030
2017 Student 40 42 10 5 2 0 0 82 8 4112
2017 Governor-in-council appointment 75 21 1 3 1 0 0 96 4 157
2014 Indeterminate (permanent) 29 45 12 9 6 0 0 73 15 158797
2014 Seasonal 40 43 8 6 3 0 0 83 9 988
2014 Term 35 43 12 6 3 0 0 79 10 14929
2014 Casual 44 39 9 5 2 0 0 84 7 2697
2014 Student 36 44 12 6 2 0 0 79 9 2535
2014 Governor-in-council appointment 75 18 2 2 3 0 0 93 5 251
2011 Indeterminate (permanent) 34 41 12 8 5 0 0 75 13 176925
2011 Seasonal 48 34 8 6 4 0 0 82 10 1064
2011 Term 39 39 11 6 4 0 0 79 10 14060
2011 Casual 48 34 9 5 3 0 0 83 8 1877
2011 Student 37 42 12 6 2 0 0 80 8 2326
2011 Governor-in-council appointment 73 20 2 2 1 0 0 94 4 241
2008 Indeterminate (permanent) 35 42 11 8 5 0 0 77 13 146697
2008 Seasonal 35 40 14 8 2 1 0 76 10 365
2008 Term 38 41 12 6 3 0 0 79 9 12405
2008 Casual 43 37 11 6 3 0 0 81 8 1492
2008 Student 30 45 13 8 3 0 0 75 12 1832
2008 Governor-in-council appointment 79 14 3 4 0 0 0 93 4 172

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 37 14 12 9 0 0 64 21 134694
2018 Seasonal 25 40 14 11 10 1 0 65 21 846
2018 Term 34 38 15 8 5 0 0 72 13 18279
2018 Casual 46 35 10 5 2 0 0 82 7 2765
2018 Student 43 39 9 6 2 0 0 82 8 3458
2018 Governor-in-council appointment 54 26 6 6 8 0 0 80 14 156
2017 Indeterminate (permanent) 26 37 15 12 11 0 0 63 23 146024
2017 Seasonal 26 34 17 15 8 1 0 60 23 869
2017 Term 34 38 14 8 6 0 0 72 14 18922
2017 Casual 45 35 11 5 3 0 0 81 8 3022
2017 Student 47 37 9 5 2 0 0 84 7 4110
2017 Governor-in-council appointment 49 27 6 9 8 0 2 77 17 157

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 35 9 4 2 0 0 85 6 133973
2018 Seasonal 57 33 7 2 2 0 0 89 4 846
2018 Term 53 33 10 3 1 0 0 86 4 18186
2018 Casual 57 31 8 3 1 0 0 88 4 2747
2018 Student 45 38 13 4 1 0 0 83 5 3436
2018 Governor-in-council appointment 85 13 1 1 0 0 0 98 1 156
2017 Indeterminate (permanent) 51 35 9 3 2 0 0 86 5 145857
2017 Seasonal 57 33 6 2 1 0 0 91 3 862
2017 Term 56 32 9 2 1 0 0 88 4 18908
2017 Casual 60 29 8 2 1 0 0 89 3 3017
2017 Student 51 35 10 3 1 0 0 86 4 4102
2017 Governor-in-council appointment 89 10 1 0 0 0 0 99 0 157
2014 Indeterminate (permanent) 58 29 8 3 2 0 0 88 4 158691
2014 Seasonal 67 25 5 2 1 0 0 92 3 989
2014 Term 64 26 7 2 1 0 0 90 3 14923
2014 Casual 67 25 5 1 1 0 0 93 2 2690
2014 Student 56 32 9 2 1 0 0 88 3 2533
2014 Governor-in-council appointment 87 8 1 3 1 0 0 95 3 251
2011 Indeterminate (permanent) 57 31 7 3 1 0 0 89 4 177133
2011 Seasonal 66 24 5 2 1 0 0 91 3 1067
2011 Term 61 29 7 2 1 0 0 90 3 14072
2011 Casual 64 27 6 2 1 0 0 91 3 1874
2011 Student 55 34 8 2 1 0 0 89 3 2328
2011 Governor-in-council appointment 81 16 2 0 0 1 0 98 0 242

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 40 12 6 3 0 0 79 10 134835
2018 Seasonal 52 34 8 4 2 0 0 86 6 850
2018 Term 47 36 10 5 2 0 0 83 7 18312
2018 Casual 56 33 7 3 2 0 0 89 5 2766
2018 Student 45 38 10 4 2 0 0 83 6 3450
2018 Governor-in-council appointment 73 20 3 2 1 0 0 93 4 155
2017 Indeterminate (permanent) 38 40 11 6 4 0 0 79 10 145621
2017 Seasonal 50 34 9 4 2 0 0 84 6 861
2017 Term 48 36 9 4 2 0 0 84 7 18882
2017 Casual 57 32 6 3 2 0 0 89 5 3002
2017 Student 52 34 7 4 2 0 0 87 5 4101
2017 Governor-in-council appointment 72 23 4 1 0 0 0 95 1 157
2014 Indeterminate (permanent) 38 40 12 6 4 0 0 78 10 158697
2014 Seasonal 53 35 7 3 1 0 0 89 4 988
2014 Term 47 37 10 4 2 0 0 84 7 14918
2014 Casual 56 32 7 3 2 0 0 89 4 2691
2014 Student 48 38 9 3 2 0 0 86 5 2533
2014 Governor-in-council appointment 74 19 2 2 2 0 0 94 4 249
2011 Indeterminate (permanent) 40 42 9 6 3 0 0 82 9 177140
2011 Seasonal 54 34 5 4 2 0 0 88 6 1067
2011 Term 47 37 8 5 2 0 0 84 7 14076
2011 Casual 57 32 7 3 2 0 0 89 5 1877
2011 Student 48 39 8 3 1 0 0 88 4 2333
2011 Governor-in-council appointment 71 22 3 2 0 0 0 94 3 242
2008 Indeterminate (permanent) 41 42 8 6 3 0 0 83 9 147487
2008 Seasonal 42 38 12 6 1 1 0 81 7 367
2008 Term 46 40 8 4 2 0 0 86 7 12458
2008 Casual 50 37 8 3 1 0 0 88 4 1496
2008 Student 39 46 8 5 2 0 0 85 7 1840
2008 Governor-in-council appointment 78 17 3 1 1 0 0 95 2 175

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 32 18 10 8 1 0 65 18 134592
2018 Seasonal 35 32 17 9 7 1 0 67 16 839
2018 Term 48 30 13 5 3 0 0 79 9 18261
2018 Casual 58 26 9 4 2 1 0 85 6 2756
2018 Student 60 26 9 3 2 1 0 86 4 3436
2018 Governor-in-council appointment 61 19 9 6 5 1 0 80 11 156
2017 Indeterminate (permanent) 30 33 18 10 8 1 0 63 19 145987
2017 Seasonal 34 34 16 10 5 1 0 69 15 866
2017 Term 47 31 12 5 3 1 0 79 9 18902
2017 Casual 56 28 9 4 2 0 1 85 6 3021
2017 Student 63 25 7 3 1 0 0 89 4 4108
2017 Governor-in-council appointment 49 26 12 8 5 1 1 76 13 158
2014 Indeterminate (permanent) 25 35 18 12 9 1 0 61 21 158814
2014 Seasonal 33 37 15 9 5 0 0 71 14 986
2014 Term 41 35 13 7 4 1 0 77 10 14936
2014 Casual 50 31 10 5 2 1 0 82 7 2693
2014 Student 57 29 9 4 1 1 0 86 5 2533
2014 Governor-in-council appointment 56 29 5 4 5 1 1 86 9 250
2011 Indeterminate (permanent) 27 36 19 10 7 1 0 63 18 176972
2011 Seasonal 32 32 16 11 7 1 1 66 18 1061
2011 Term 38 35 15 8 5 1 0 73 12 14068
2011 Casual 45 33 12 6 3 1 0 79 8 1868
2011 Student 51 32 11 4 2 1 0 83 6 2324
2011 Governor-in-council appointment 52 25 12 8 2 1 0 78 10 242

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 35 17 11 7 0 0 65 18 134098
2018 Seasonal 29 35 18 10 8 1 0 64 18 837
2018 Term 46 33 12 6 3 0 0 79 9 18177
2018 Casual 58 28 8 4 1 0 0 87 5 2741
2018 Student 58 29 8 3 1 0 0 88 5 3426
2018 Governor-in-council appointment 55 27 6 5 6 0 1 83 10 154
2017 Indeterminate (permanent) 29 36 16 11 8 0 0 65 19 146043
2017 Seasonal 29 35 15 14 6 0 0 65 20 864
2017 Term 45 34 12 6 3 0 0 79 9 18919
2017 Casual 55 30 9 4 1 0 0 85 6 3022
2017 Student 62 27 6 3 1 0 0 89 4 4103
2017 Governor-in-council appointment 49 31 9 6 4 0 1 80 10 158
2014 Indeterminate (permanent) 25 37 17 13 8 0 0 62 21 158772
2014 Seasonal 27 37 18 11 7 0 0 64 18 986
2014 Term 39 37 13 8 3 0 0 76 11 14934
2014 Casual 50 32 10 6 1 1 0 82 7 2690
2014 Student 55 30 8 5 2 0 0 85 6 2532
2014 Governor-in-council appointment 56 30 4 4 6 0 0 86 11 249
2011 Indeterminate (permanent) 26 38 17 11 7 0 0 64 19 176824
2011 Seasonal 27 33 15 13 9 1 1 62 23 1062
2011 Term 36 37 14 8 5 0 0 73 13 14053
2011 Casual 46 34 11 6 3 0 0 81 9 1864
2011 Student 49 33 10 5 2 1 0 83 6 2321
2011 Governor-in-council appointment 47 34 9 6 2 0 0 82 9 242
2008 Indeterminate (permanent) 27 40 15 12 7 0 0 67 18 147425
2008 Seasonal 23 37 16 16 6 2 1 62 22 366
2008 Term 37 40 12 7 3 0 0 77 10 12442
2008 Casual 43 35 12 6 3 1 0 79 9 1492
2008 Student 44 36 10 7 2 0 0 81 9 1838
2008 Governor-in-council appointment 56 28 5 7 2 1 1 86 9 175

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 26 19 12 10 3 0 58 23 134840
2018 Seasonal 31 29 17 10 9 4 1 63 19 838
2018 Term 37 24 18 10 7 3 1 63 18 18292
2018 Casual 46 22 14 8 4 4 3 73 12 2764
2018 Student 38 22 18 9 6 6 1 65 16 3445
2018 Governor-in-council appointment 49 15 13 4 5 3 10 74 10 155
2017 Indeterminate (permanent) 29 26 18 12 10 4 1 58 23 146013
2017 Seasonal 32 25 19 10 8 4 2 60 19 866
2017 Term 37 24 17 10 7 5 1 64 17 18926
2017 Casual 45 21 14 6 4 5 4 73 11 3019
2017 Student 42 21 15 9 4 7 2 69 15 4113
2017 Governor-in-council appointment 44 21 9 5 8 1 13 75 15 158
2014 Indeterminate (permanent) 27 26 19 13 11 4 1 56 25 158784
2014 Seasonal 34 26 17 11 6 5 1 64 18 985
2014 Term 33 25 18 11 8 5 1 62 19 14938
2014 Casual 40 22 16 7 5 5 5 69 14 2693
2014 Student 36 20 17 12 5 8 3 63 18 2532
2014 Governor-in-council appointment 57 13 8 4 5 2 10 80 10 249
2011 Indeterminate (permanent) 29 27 17 12 10 4 1 58 23 176921
2011 Seasonal 32 25 17 10 9 5 2 62 20 1066
2011 Term 34 24 17 11 9 5 1 61 21 14059
2011 Casual 41 23 14 8 5 5 4 70 14 1870
2011 Student 37 22 17 10 6 6 2 65 17 2324
2011 Governor-in-council appointment 43 24 10 7 3 3 9 77 12 242
2008 Indeterminate (permanent) 27 29 17 13 9 5 1 59 23 147400
2008 Seasonal 26 25 17 13 11 5 2 55 26 366
2008 Term 29 27 17 12 8 6 1 61 21 12440
2008 Casual 36 23 17 9 6 7 3 65 17 1493
2008 Student 31 23 17 13 8 6 2 59 23 1838
2008 Governor-in-council appointment 37 18 11 8 1 3 22 73 13 173
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 30 12 7 5 2 0 75 13 134281
2018 Seasonal 44 29 12 8 6 1 0 74 15 840
2018 Term 53 28 9 4 3 2 1 83 7 18242
2018 Casual 58 26 7 3 2 3 1 87 5 2752
2018 Student 63 24 6 4 2 1 1 89 5 3451
2018 Governor-in-council appointment 41 24 6 8 3 4 15 80 14 155
2017 Indeterminate (permanent) 42 31 12 7 5 2 1 75 13 146190
2017 Seasonal 42 33 12 6 5 1 1 76 12 867
2017 Term 54 28 9 4 2 2 1 84 7 18957
2017 Casual 58 26 7 3 1 3 1 88 5 3028
2017 Student 63 24 5 3 2 1 1 89 5 4113
2017 Governor-in-council appointment 39 21 8 3 9 2 18 76 14 158
2014 Indeterminate (permanent) 41 31 13 7 5 2 1 74 13 158803
2014 Seasonal 43 31 12 9 4 1 1 75 13 986
2014 Term 52 29 9 4 3 2 1 83 7 14931
2014 Casual 59 26 7 3 2 2 2 88 5 2694
2014 Student 62 25 6 4 1 1 1 89 5 2537
2014 Governor-in-council appointment 51 16 8 4 5 1 17 80 10 248
2011 Indeterminate (permanent) 39 32 13 8 6 2 1 73 14 177028
2011 Seasonal 40 30 12 8 8 2 1 72 16 1066
2011 Term 49 29 11 5 3 3 1 80 8 14070
2011 Casual 55 27 8 3 2 3 1 86 5 1878
2011 Student 60 26 7 4 1 2 1 88 6 2328
2011 Governor-in-council appointment 47 24 10 7 3 1 8 78 11 244
2008 Indeterminate (permanent) 37 31 13 9 7 3 1 71 16 147495
2008 Seasonal 38 30 15 11 4 1 1 70 15 365
2008 Term 46 30 11 6 4 3 1 79 10 12448
2008 Casual 50 30 9 5 3 3 1 83 8 1496
2008 Student 53 29 6 6 3 2 1 85 9 1839
2008 Governor-in-council appointment 42 20 9 6 5 3 14 75 13 175

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 33 11 9 6 1 0 74 15 134018
2018 Seasonal 38 33 11 10 7 0 0 72 18 842
2018 Term 51 30 10 6 3 1 1 82 9 18231
2018 Casual 54 27 9 5 2 1 1 83 8 2743
2018 Student 56 28 7 5 2 1 1 85 7 3436
2018 Governor-in-council appointment 39 23 7 6 7 2 15 75 16 155
2017 Indeterminate (permanent) 40 34 10 9 6 1 0 74 15 146146
2017 Seasonal 40 34 9 9 7 0 0 75 16 867
2017 Term 51 31 8 5 3 1 0 83 8 18938
2017 Casual 55 27 8 5 3 1 1 84 7 3026
2017 Student 60 26 6 5 2 1 1 87 7 4111
2017 Governor-in-council appointment 38 24 4 6 9 1 18 77 18 157
2014 Indeterminate (permanent) 38 34 11 9 6 1 0 73 15 158795
2014 Seasonal 38 36 11 9 5 0 0 75 14 986
2014 Term 50 32 9 5 3 1 0 82 9 14931
2014 Casual 54 29 8 4 2 1 1 85 6 2693
2014 Student 56 27 8 5 2 1 1 85 7 2536
2014 Governor-in-council appointment 46 23 6 4 5 0 15 81 11 249
2011 Indeterminate (permanent) 37 35 11 10 6 1 0 72 17 176915
2011 Seasonal 37 34 9 10 8 1 0 72 18 1064
2011 Term 46 33 9 7 4 1 0 79 11 14060
2011 Casual 51 31 9 6 3 1 0 82 8 1878
2011 Student 54 30 7 6 2 1 1 85 8 2329
2011 Governor-in-council appointment 44 25 9 10 3 0 8 75 15 243
2008 Indeterminate (permanent) 35 35 11 11 8 1 0 70 19 147439
2008 Seasonal 36 33 13 11 6 0 1 70 17 366
2008 Term 43 33 10 8 5 1 0 77 12 12446
2008 Casual 46 32 9 6 3 1 1 80 10 1494
2008 Student 48 29 10 7 4 1 1 79 11 1836
2008 Governor-in-council appointment 43 25 7 6 5 2 13 80 13 175

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 29 12 8 7 0 0 74 14 134410
2018 Seasonal 43 28 12 8 8 1 0 72 16 841
2018 Term 54 27 10 5 3 0 0 82 9 18252
2018 Casual 60 25 8 4 3 0 1 85 7 2746
2018 Student 62 24 6 5 2 0 0 87 7 3448
2018 Governor-in-council appointment 44 21 5 10 5 1 14 76 17 156
2017 Indeterminate (permanent) 47 28 11 7 6 0 0 76 13 145924
2017 Seasonal 47 29 8 8 7 0 0 77 15 863
2017 Term 57 26 9 5 3 0 0 83 8 18917
2017 Casual 65 22 6 3 2 0 1 88 6 3021
2017 Student 69 20 6 3 2 0 0 89 6 4103
2017 Governor-in-council appointment 41 18 10 5 8 1 18 72 16 158
2014 Indeterminate (permanent) 45 30 11 7 6 0 0 75 13 158725
2014 Seasonal 43 33 10 8 4 0 0 77 12 988
2014 Term 55 29 8 5 3 0 0 84 8 14923
2014 Casual 63 24 8 3 2 1 1 87 5 2696
2014 Student 65 23 6 5 1 0 0 88 6 2534
2014 Governor-in-council appointment 49 16 9 4 5 0 17 78 11 248

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 31 18 10 9 6 0 61 21 135167
2018 Seasonal 25 29 18 13 11 4 0 57 25 848
2018 Term 41 29 13 5 3 8 1 77 9 18332
2018 Casual 50 26 10 2 2 10 1 85 4 2766
2018 Student 53 26 7 3 1 10 1 87 5 3463
2018 Governor-in-council appointment 49 24 7 5 3 9 2 83 9 155
2017 Indeterminate (permanent) 24 32 17 11 9 7 0 60 21 146230
2017 Seasonal 26 31 15 13 8 6 1 61 23 869
2017 Term 40 30 11 5 3 10 1 78 9 18942
2017 Casual 48 26 9 3 2 10 2 84 5 3030
2017 Student 56 24 6 2 1 10 1 90 3 4112
2017 Governor-in-council appointment 52 22 9 4 5 3 5 81 9 158
2014 Indeterminate (permanent) 22 33 18 11 9 7 0 60 21 158728
2014 Seasonal 25 31 16 14 9 5 1 59 24 986
2014 Term 38 31 13 5 3 9 0 76 10 14915
2014 Casual 44 28 12 4 2 10 1 81 6 2691
2014 Student 50 26 6 4 2 11 1 87 6 2532
2014 Governor-in-council appointment 55 23 9 2 5 4 2 82 8 250
2011 Indeterminate (permanent) 21 31 19 12 10 7 0 56 23 176964
2011 Seasonal 20 25 19 13 14 8 1 50 30 1066
2011 Term 32 31 16 7 5 9 1 69 13 14054
2011 Casual 37 31 14 5 4 8 1 74 10 1871
2011 Student 40 31 11 5 2 9 2 80 7 2326
2011 Governor-in-council appointment 42 27 15 6 6 3 2 72 12 243

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 31 18 14 12 2 0 54 27 134843
2018 Seasonal 22 30 17 16 13 2 0 53 30 849
2018 Term 39 30 15 7 4 4 0 72 12 18280
2018 Casual 49 28 10 4 2 6 1 83 6 2758
2018 Student 52 28 9 4 2 6 1 85 6 3452
2018 Governor-in-council appointment 47 26 7 9 6 3 2 76 16 156
2017 Indeterminate (permanent) 20 32 18 15 12 2 0 53 28 146180
2017 Seasonal 23 28 16 16 13 3 1 53 30 867
2017 Term 38 31 14 7 5 5 1 73 12 18943
2017 Casual 46 28 11 6 2 6 1 79 9 3029
2017 Student 53 27 8 4 2 6 1 86 5 4107
2017 Governor-in-council appointment 47 17 11 12 7 1 5 68 20 158
2014 Indeterminate (permanent) 18 31 20 16 12 2 0 51 29 158734
2014 Seasonal 22 27 19 16 14 2 0 50 31 987
2014 Term 35 31 16 9 5 4 0 69 14 14912
2014 Casual 42 29 14 6 3 5 1 76 9 2692
2014 Student 48 27 10 4 3 7 1 81 9 2536
2014 Governor-in-council appointment 51 23 9 8 8 0 1 75 16 248
2011 Indeterminate (permanent) 18 31 20 15 14 2 0 50 29 176836
2011 Seasonal 21 25 18 16 18 3 0 47 35 1066
2011 Term 30 32 17 10 7 4 0 64 18 14045
2011 Casual 39 31 13 6 5 4 1 74 12 1870
2011 Student 42 32 12 5 3 5 1 78 9 2325
2011 Governor-in-council appointment 40 25 15 10 7 2 2 67 17 243
2008 Indeterminate (permanent) 19 33 18 14 13 2 0 53 28 147452
2008 Seasonal 18 26 17 20 14 4 1 47 36 366
2008 Term 30 34 17 9 6 4 1 67 15 12432
2008 Casual 36 32 15 6 5 5 2 72 12 1492
2008 Student 39 33 12 6 4 6 1 77 11 1838
2008 Governor-in-council appointment 43 25 12 9 3 2 6 74 13 175

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 28 21 18 13 4 0 45 32 134722
2018 Seasonal 17 27 19 19 15 3 0 45 35 843
2018 Term 28 29 18 10 6 8 0 63 17 18293
2018 Casual 37 29 13 7 3 11 1 75 11 2748
2018 Student 38 29 11 6 3 12 1 77 10 3449
2018 Governor-in-council appointment 34 29 12 11 7 6 2 67 20 155
2017 Indeterminate (permanent) 14 29 21 18 14 5 0 45 33 146089
2017 Seasonal 16 26 20 17 14 5 1 45 34 867
2017 Term 28 30 16 10 6 9 1 64 18 18916
2017 Casual 36 26 14 7 3 12 1 72 12 3024
2017 Student 42 26 10 6 2 12 1 79 10 4099
2017 Governor-in-council appointment 34 23 12 14 8 4 6 63 24 158
2014 Indeterminate (permanent) 12 28 21 19 14 5 0 42 35 158684
2014 Seasonal 13 28 19 21 14 3 1 43 37 984
2014 Term 25 30 18 12 7 8 0 60 20 14913
2014 Casual 32 28 16 9 3 10 1 68 14 2690
2014 Student 35 28 11 8 4 14 1 74 14 2530
2014 Governor-in-council appointment 42 28 11 10 7 1 1 71 17 250
2011 Indeterminate (permanent) 10 31 21 19 13 5 0 43 34 176989
2011 Seasonal 14 24 18 20 18 6 0 41 41 1062
2011 Term 19 32 18 14 8 8 0 55 24 14057
2011 Casual 24 34 16 10 5 9 1 65 17 1874
2011 Student 27 31 14 10 5 12 1 67 17 2326
2011 Governor-in-council appointment 29 33 12 17 5 2 1 64 23 243
2008 Indeterminate (permanent) 10 31 20 21 14 5 0 43 36 147426
2008 Seasonal 10 22 23 21 16 7 1 35 40 367
2008 Term 18 33 18 14 6 9 0 57 23 12422
2008 Casual 23 30 18 10 5 12 1 61 18 1495
2008 Student 25 30 16 9 5 12 2 64 17 1839
2008 Governor-in-council appointment 31 30 11 15 5 8 1 66 22 174

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 30 19 20 15 2 0 45 36 135010
2018 Seasonal 15 28 17 19 18 2 0 44 38 847
2018 Term 28 31 17 12 7 4 0 62 20 18304
2018 Casual 36 31 13 9 3 7 1 73 13 2761
2018 Student 36 31 11 9 4 9 1 74 14 3457
2018 Governor-in-council appointment 35 28 13 8 9 5 2 68 19 156
2017 Indeterminate (permanent) 14 31 18 19 15 3 0 47 35 146030
2017 Seasonal 15 31 16 17 16 3 1 49 34 866
2017 Term 28 33 15 11 7 6 0 65 19 18920
2017 Casual 36 29 13 9 4 8 1 72 14 3021
2017 Student 41 29 9 7 3 9 1 78 11 4106
2017 Governor-in-council appointment 29 34 11 12 7 3 4 67 21 157
2014 Indeterminate (permanent) 13 31 19 20 16 3 0 45 36 158653
2014 Seasonal 14 29 18 21 14 3 0 45 37 985
2014 Term 26 33 17 13 7 4 0 61 21 14912
2014 Casual 31 32 15 10 5 7 1 69 16 2685
2014 Student 34 32 13 9 4 7 1 72 14 2533
2014 Governor-in-council appointment 39 26 12 11 9 1 2 67 20 250
2011 Indeterminate (permanent) 12 33 18 20 14 2 0 46 35 176870
2011 Seasonal 16 27 17 19 17 4 0 45 37 1061
2011 Term 21 35 17 15 8 4 0 59 24 14048
2011 Casual 27 37 15 10 5 5 1 68 17 1874
2011 Student 29 36 12 11 4 7 1 71 16 2329
2011 Governor-in-council appointment 29 36 12 13 9 2 1 66 22 243
2008 Indeterminate (permanent) 13 36 16 21 13 2 0 50 34 147437
2008 Seasonal 11 31 19 20 14 4 1 44 36 366
2008 Term 23 39 15 13 6 4 0 64 20 12436
2008 Casual 28 36 14 11 5 7 0 69 16 1491
2008 Student 33 35 15 8 4 6 1 72 12 1835
2008 Governor-in-council appointment 32 32 6 18 5 5 2 68 25 175
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 34 17 13 11 0 0 58 25 134829
2018 Seasonal 20 35 17 14 13 1 0 56 27 847
2018 Term 30 35 17 10 6 0 0 66 16 18302
2018 Casual 46 33 12 6 3 1 1 79 9 2757
2018 Student 43 36 12 5 2 0 1 80 7 3456
2018 Governor-in-council appointment 38 32 9 8 11 1 2 71 20 156
2017 Indeterminate (permanent) 23 35 16 14 11 0 0 58 26 146142
2017 Seasonal 23 35 14 16 11 1 0 59 27 868
2017 Term 31 36 16 10 6 1 0 68 16 18935
2017 Casual 42 36 12 6 3 1 1 79 9 3031
2017 Student 48 35 9 5 2 0 0 84 7 4109
2017 Governor-in-council appointment 34 28 15 7 11 0 4 65 19 157
2014 Indeterminate (permanent) 20 35 17 15 12 0 0 55 27 158752
2014 Seasonal 22 34 17 18 9 0 0 56 27 988
2014 Term 27 37 17 12 7 0 0 64 19 14925
2014 Casual 40 36 13 7 3 0 1 77 10 2695
2014 Student 45 35 10 7 3 0 0 80 9 2535
2014 Governor-in-council appointment 40 30 13 7 6 0 4 73 13 249
2011 Indeterminate (permanent) 20 37 16 15 11 0 0 58 26 177165
2011 Seasonal 24 37 14 13 11 1 0 61 24 1067
2011 Term 26 40 15 12 7 1 0 66 19 14075
2011 Casual 40 35 14 7 4 1 0 76 10 1883
2011 Student 43 38 11 6 2 1 1 81 8 2328
2011 Governor-in-council appointment 27 35 11 14 11 0 1 63 25 244

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 41 14 11 6 0 0 69 17 134964
2018 Seasonal 32 37 14 10 7 0 0 69 16 847
2018 Term 39 40 11 7 3 0 0 79 10 18330
2018 Casual 43 36 10 8 3 0 0 79 10 2766
2018 Student 35 40 12 9 3 0 0 76 12 3452
2018 Governor-in-council appointment 65 20 7 3 4 0 1 86 7 156
2017 Indeterminate (permanent) 27 42 13 11 6 0 0 70 17 146092
2017 Seasonal 29 44 12 11 3 0 0 73 14 866
2017 Term 40 42 9 7 2 0 0 82 9 18937
2017 Casual 44 38 9 7 2 1 0 83 9 3027
2017 Student 40 40 11 7 2 0 0 80 9 4113
2017 Governor-in-council appointment 56 29 4 7 1 0 2 87 8 157

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 22 20 17 15 12 2 39 38 134532
2018 Seasonal 9 22 21 22 19 6 1 34 44 843
2018 Term 18 22 19 13 9 18 2 50 27 18262
2018 Casual 20 21 16 9 5 24 5 57 21 2748
2018 Student 23 20 13 10 5 24 5 60 22 3441
2018 Governor-in-council appointment 20 22 21 9 8 17 2 53 21 153
2017 Indeterminate (permanent) 10 21 18 18 16 14 2 38 40 146106
2017 Seasonal 10 19 16 23 20 10 2 33 48 865
2017 Term 16 22 17 13 8 22 3 49 28 18923
2017 Casual 19 17 14 10 6 28 6 56 24 3026
2017 Student 23 18 10 9 4 30 5 64 20 4110
2017 Governor-in-council appointment 16 32 12 11 10 13 6 60 26 157
2014 Indeterminate (permanent) 10 22 19 19 16 12 2 37 41 158763
2014 Seasonal 11 24 19 22 16 6 2 38 41 990
2014 Term 15 21 18 15 11 18 2 45 33 14929
2014 Casual 17 19 17 11 7 24 5 50 25 2692
2014 Student 22 17 11 13 7 25 5 56 28 2535
2014 Governor-in-council appointment 21 21 14 12 10 14 8 53 29 250

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 35 13 9 6 0 0 71 16 134492
2018 Seasonal 36 33 12 9 9 1 0 70 18 844
2018 Term 44 33 11 7 4 1 1 79 10 18268
2018 Casual 47 30 11 6 3 1 2 80 9 2754
2018 Student 50 31 8 7 3 0 1 82 10 3458
2018 Governor-in-council appointment 26 28 12 4 12 1 16 66 20 155
2017 Indeterminate (permanent) 35 36 12 9 6 0 0 72 16 146243
2017 Seasonal 32 35 12 10 9 1 1 68 20 866
2017 Term 44 34 10 7 3 1 1 80 10 18957
2017 Casual 48 30 10 6 3 1 2 81 9 3028
2017 Student 52 30 7 6 3 0 1 83 9 4106
2017 Governor-in-council appointment 22 32 10 5 11 1 19 68 20 157
2014 Indeterminate (permanent) 35 36 13 9 6 1 0 71 16 158822
2014 Seasonal 35 35 13 10 6 1 0 71 16 987
2014 Term 45 34 10 7 4 1 1 79 10 14931
2014 Casual 48 31 10 5 3 1 2 82 8 2695
2014 Student 53 30 8 6 3 0 1 84 8 2537
2014 Governor-in-council appointment 37 21 10 9 6 0 16 70 18 249
2011 Indeterminate (permanent) 32 37 13 10 7 0 0 70 17 177081
2011 Seasonal 33 37 11 8 9 1 0 71 17 1066
2011 Term 40 36 11 8 4 1 1 77 12 14076
2011 Casual 45 34 10 6 3 1 1 80 9 1877
2011 Student 48 33 8 7 3 1 1 82 10 2327
2011 Governor-in-council appointment 37 26 10 8 9 1 8 70 19 245
2008 Indeterminate (permanent) 30 36 13 11 9 1 1 66 21 147500
2008 Seasonal 31 36 15 11 6 1 1 67 17 366
2008 Term 38 36 11 8 6 1 1 74 14 12446
2008 Casual 40 34 12 6 5 1 2 76 11 1496
2008 Student 41 34 10 8 5 0 1 76 14 1838
2008 Governor-in-council appointment 35 21 11 7 8 1 17 68 18 175

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 34 16 10 6 3 6 65 18 35580
2018 Seasonal 17 37 19 20 5 1 1 55 26 150
2018 Term 28 36 15 9 5 1 4 68 16 683
2018 Governor-in-council appointment 44 24 9 2 2 0 20 84 5 69
2017 Indeterminate (permanent) 25 36 14 11 6 3 5 66 18 37709
2017 Seasonal 16 38 18 17 9 0 2 56 26 155
2017 Term 24 40 14 9 4 4 5 71 15 703
2017 Casual 49 31 8 3 3 5 0 84 7 33
2017 Governor-in-council appointment 50 19 8 13 0 0 11 76 15 72
2014 Indeterminate (permanent) 25 36 15 10 6 3 5 67 18 39336
2014 Seasonal 17 44 10 18 5 5 1 65 24 205
2014 Term 28 33 14 12 5 4 3 66 19 538
2014 Casual 31 34 8 7 6 5 9 75 16 41
2014 Student 23 27 19 0 0 6 24 72 0 12
2014 Governor-in-council appointment 32 34 4 3 1 0 26 89 6 91

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 45 11 14 7 0 0 68 21 135120
2018 Seasonal 25 45 9 14 6 0 0 70 21 849
2018 Term 31 45 8 12 4 0 0 76 16 18353
2018 Casual 35 38 9 11 4 0 3 75 15 2771
2018 Student 40 43 8 6 2 0 1 84 8 3463
2018 Governor-in-council appointment 54 32 5 4 2 0 3 90 6 156
2017 Indeterminate (permanent) 24 40 12 15 9 0 0 64 24 146204
2017 Seasonal 25 39 10 17 8 0 0 65 25 868
2017 Term 31 41 10 12 5 0 0 72 18 18951
2017 Casual 36 36 10 10 5 0 3 74 16 3028
2017 Student 47 36 8 7 2 0 1 83 9 4115
2017 Governor-in-council appointment 47 35 10 3 3 1 1 83 6 157
2014 Indeterminate (permanent) 23 39 12 16 9 0 0 62 25 158731
2014 Seasonal 21 39 13 19 8 0 1 60 27 989
2014 Term 30 41 10 12 5 0 0 72 18 14919
2014 Casual 33 36 12 11 4 0 4 72 16 2695
2014 Student 41 36 9 10 2 0 1 78 13 2533
2014 Governor-in-council appointment 46 32 5 8 5 0 5 82 13 251
2011 Indeterminate (permanent) 26 41 12 13 7 0 1 68 19 177003
2011 Seasonal 27 35 12 17 7 0 1 63 24 1066
2011 Term 32 40 11 11 5 0 1 73 16 14074
2011 Casual 30 34 13 9 4 1 9 71 15 1875
2011 Student 36 36 10 9 4 0 5 76 13 2329
2011 Governor-in-council appointment 49 35 6 7 2 1 1 85 9 243
2008 Indeterminate (permanent) 24 42 13 13 7 0 1 67 20 147513
2008 Seasonal 19 41 14 16 8 1 1 60 25 367
2008 Term 30 42 11 12 5 0 1 72 16 12444
2008 Casual 27 36 13 11 6 1 7 68 18 1499
2008 Student 27 36 14 12 6 0 4 66 19 1837
2008 Governor-in-council appointment 53 27 8 8 2 0 2 82 10 175

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 40 10 6 3 0 0 80 9 134726
2018 Seasonal 45 38 8 5 4 0 0 83 9 848
2018 Term 39 38 13 7 3 0 0 77 10 18297
2018 Casual 47 35 9 5 3 0 0 82 8 2761
2018 Student 35 39 14 9 3 0 0 74 12 3452
2018 Governor-in-council appointment 81 16 2 1 0 0 0 97 1 155
2017 Indeterminate (permanent) 41 39 10 6 3 0 0 80 10 146109
2017 Seasonal 48 33 11 5 3 0 0 81 9 869
2017 Term 40 37 12 6 4 0 0 77 10 18946
2017 Casual 49 33 10 6 3 0 0 82 8 3027
2017 Student 39 39 12 7 3 0 0 78 10 4110
2017 Governor-in-council appointment 84 13 2 2 0 0 0 97 2 157
2014 Indeterminate (permanent) 39 39 11 7 4 0 0 78 11 158793
2014 Seasonal 48 36 8 4 3 0 0 85 7 988
2014 Term 37 38 13 7 4 0 0 75 11 14930
2014 Casual 46 34 11 5 3 0 1 81 8 2695
2014 Student 35 42 12 9 3 0 0 77 11 2535
2014 Governor-in-council appointment 79 14 4 2 0 0 0 93 2 251
2011 Indeterminate (permanent) 42 37 11 6 4 0 0 79 10 176970
2011 Seasonal 50 32 8 6 4 0 0 82 10 1065
2011 Term 42 34 12 7 4 0 0 77 11 14070
2011 Casual 50 32 9 5 4 0 1 82 9 1875
2011 Student 39 37 13 8 3 0 1 76 11 2327
2011 Governor-in-council appointment 81 14 3 1 0 1 0 96 1 244
2008 Indeterminate (permanent) 38 41 10 7 4 0 0 79 10 147515
2008 Seasonal 37 33 15 8 5 1 1 71 14 367
2008 Term 36 40 13 7 4 0 0 76 11 12459
2008 Casual 40 39 11 6 3 0 1 80 9 1499
2008 Student 28 42 14 10 5 0 0 70 15 1840
2008 Governor-in-council appointment 77 17 2 2 0 0 0 95 3 175

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 39 7 5 3 0 0 84 8 133922
2018 Seasonal 47 37 7 6 3 0 0 85 9 846
2018 Term 43 37 10 7 3 0 0 80 10 18209
2018 Casual 51 33 7 6 3 0 0 84 8 2756
2018 Student 39 42 10 6 2 0 0 81 8 3440
2018 Governor-in-council appointment 84 15 1 0 0 0 0 99 0 155
2017 Indeterminate (permanent) 47 37 7 6 3 0 0 84 9 146001
2017 Seasonal 49 36 6 6 3 0 0 85 9 867
2017 Term 46 36 9 6 3 0 0 82 10 18937
2017 Casual 54 30 8 5 2 0 0 85 8 3028
2017 Student 45 38 9 5 2 0 0 84 7 4106
2017 Governor-in-council appointment 87 10 1 2 0 0 0 97 2 157
2014 Indeterminate (permanent) 45 38 8 6 3 0 0 83 9 158710
2014 Seasonal 51 35 6 5 3 0 0 87 8 989
2014 Term 42 37 10 7 4 0 0 79 11 14919
2014 Casual 51 33 8 5 3 0 0 84 9 2697
2014 Student 41 39 10 7 2 0 0 81 9 2533
2014 Governor-in-council appointment 82 14 1 1 1 0 0 96 2 251
2011 Indeterminate (permanent) 46 39 7 5 3 0 0 85 8 177063
2011 Seasonal 52 33 7 5 2 0 0 85 7 1068
2011 Term 43 36 9 7 5 0 0 80 12 14074
2011 Casual 50 33 8 6 3 0 0 83 9 1877
2011 Student 37 40 11 6 4 0 1 78 10 2324
2011 Governor-in-council appointment 82 15 1 1 0 0 1 98 1 244
2008 Indeterminate (permanent) 43 42 7 5 3 0 0 86 8 147573
2008 Seasonal 36 42 14 5 3 1 0 78 8 367
2008 Term 40 39 9 6 5 0 0 80 11 12448
2008 Casual 41 40 9 6 3 0 1 82 10 1497
2008 Student 28 46 12 8 4 0 1 75 13 1840
2008 Governor-in-council appointment 80 14 3 1 1 0 0 94 2 175

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 32 19 16 14 2 0 51 30 134765
2018 Seasonal 15 29 19 17 16 3 1 45 35 850
2018 Term 29 31 17 11 7 4 0 63 19 18292
2018 Casual 36 29 15 6 4 7 3 72 11 2757
2018 Student 42 32 11 5 2 6 1 80 8 3444
2018 Governor-in-council appointment 37 28 13 5 10 8 1 71 15 156
2017 Indeterminate (permanent) 20 33 17 16 13 2 0 54 29 146026
2017 Seasonal 16 31 18 16 14 3 1 50 31 867
2017 Term 31 32 15 10 7 5 1 66 18 18922
2017 Casual 36 26 13 6 3 11 6 74 11 3028
2017 Student 48 28 8 4 1 8 2 84 7 4102
2017 Governor-in-council appointment 32 31 16 6 7 3 5 69 14 158
2014 Indeterminate (permanent) 18 31 18 17 14 2 0 51 31 158753
2014 Seasonal 18 29 18 18 14 3 1 48 33 983
2014 Term 27 31 16 12 8 4 1 61 22 14928
2014 Casual 29 27 13 7 5 11 8 69 15 2691
2014 Student 38 28 10 7 3 9 5 77 11 2530
2014 Governor-in-council appointment 34 21 16 3 8 6 13 67 13 250
2011 Indeterminate (permanent) 20 34 17 15 12 1 0 55 28 177047
2011 Seasonal 17 29 18 15 17 2 1 48 33 1066
2011 Term 25 31 18 13 9 3 1 59 23 14064
2011 Casual 29 29 14 8 5 7 8 68 15 1874
2011 Student 32 32 13 7 3 8 5 74 11 2325
2011 Governor-in-council appointment 29 30 13 13 8 2 5 63 23 244
2008 Indeterminate (permanent) 19 35 17 15 12 1 0 55 28 147451
2008 Seasonal 14 30 19 16 17 4 0 46 34 367
2008 Term 23 36 17 12 7 3 1 62 20 12440
2008 Casual 24 31 19 9 6 6 5 62 17 1495
2008 Student 28 34 15 8 6 6 3 68 15 1839
2008 Governor-in-council appointment 28 33 12 12 7 3 5 66 21 175

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 27 16 17 20 2 1 46 37 134827
2018 Seasonal 13 26 16 18 20 3 2 42 41 848
2018 Term 26 28 16 13 11 3 2 58 26 18296
2018 Casual 29 25 14 8 8 6 11 65 19 2764
2018 Student 34 29 11 7 5 6 8 73 14 3444
2018 Governor-in-council appointment 22 14 7 6 12 5 33 59 30 155
2017 Indeterminate (permanent) 17 27 15 17 20 2 2 46 39 146055
2017 Seasonal 15 28 15 17 19 3 3 46 38 867
2017 Term 26 28 14 13 11 5 2 58 26 18930
2017 Casual 26 18 12 9 8 8 18 60 23 3020
2017 Student 36 24 10 7 4 8 12 75 13 4099
2017 Governor-in-council appointment 18 9 17 5 9 2 39 47 24 158
2014 Indeterminate (permanent) 15 25 15 18 23 2 2 41 43 158787
2014 Seasonal 16 28 15 18 19 3 2 46 39 984
2014 Term 22 26 15 15 15 4 2 52 32 14935
2014 Casual 19 18 14 10 13 8 19 49 32 2693
2014 Student 28 20 11 10 8 7 16 62 23 2531
2014 Governor-in-council appointment 15 11 10 4 7 3 50 56 24 249
2011 Indeterminate (permanent) 15 27 15 18 22 1 2 43 41 177022
2011 Seasonal 15 25 16 17 22 3 3 42 41 1066
2011 Term 17 26 16 17 17 4 3 46 37 14054
2011 Casual 17 21 13 11 13 5 20 51 32 1877
2011 Student 24 25 13 9 8 7 14 61 22 2326
2011 Governor-in-council appointment 12 21 12 8 11 1 34 52 29 242
2008 Indeterminate (permanent) 16 32 14 17 18 1 1 50 36 147352
2008 Seasonal 10 28 16 17 22 4 3 41 42 367
2008 Term 19 35 15 14 11 3 3 57 27 12435
2008 Casual 17 26 16 11 10 6 14 54 27 1494
2008 Student 25 34 11 8 5 6 11 71 16 1839
2008 Governor-in-council appointment 12 21 12 6 12 4 33 53 28 174

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 38 14 12 9 0 0 65 21 134432
2018 Seasonal 22 38 15 14 11 0 0 60 25 844
2018 Term 27 35 18 12 7 1 1 63 19 18264
2018 Casual 37 34 15 7 4 1 2 73 11 2760
2018 Student 36 38 13 8 3 1 1 75 12 3444
2018 Governor-in-council appointment 51 27 7 9 5 0 1 78 15 156
2017 Indeterminate (permanent) 27 39 12 12 8 0 0 67 21 145703
2017 Seasonal 21 40 12 15 11 0 0 62 26 862
2017 Term 29 37 16 11 6 1 1 67 18 18885
2017 Casual 37 34 13 9 3 1 3 74 13 3018
2017 Student 40 36 12 8 2 1 2 78 10 4097
2017 Governor-in-council appointment 55 23 7 8 7 0 1 79 14 157
2014 Indeterminate (permanent) 21 40 13 15 11 0 0 61 25 158784
2014 Seasonal 20 42 14 14 10 0 0 62 24 987
2014 Term 23 39 17 13 7 1 1 62 20 14927
2014 Casual 29 38 16 9 5 1 3 70 14 2696
2014 Student 29 38 15 9 5 1 3 70 14 2532
2014 Governor-in-council appointment 52 29 5 6 7 0 1 82 13 250
2011 Indeterminate (permanent) 28 40 12 12 8 0 0 68 20 176997
2011 Seasonal 26 36 12 13 11 1 1 63 25 1067
2011 Term 28 38 15 11 7 1 1 67 18 14056
2011 Casual 35 35 14 7 4 1 3 73 12 1876
2011 Student 33 37 15 8 4 1 3 73 12 2327
2011 Governor-in-council appointment 42 32 7 11 8 1 0 74 19 243

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 34 16 11 8 0 0 65 19 134159
2018 Seasonal 27 35 15 13 10 0 0 62 23 844
2018 Term 32 33 18 10 6 0 1 66 17 18216
2018 Casual 44 31 13 7 3 0 1 76 10 2754
2018 Student 41 36 12 7 3 0 0 78 10 3431
2018 Governor-in-council appointment 48 27 10 7 8 0 0 75 15 154
2017 Indeterminate (permanent) 31 35 15 11 8 0 0 66 19 145761
2017 Seasonal 26 39 13 14 7 1 0 66 21 862
2017 Term 33 34 17 10 6 0 1 68 15 18892
2017 Casual 43 31 13 7 3 1 2 76 10 3019
2017 Student 47 32 11 6 2 0 1 80 9 4098
2017 Governor-in-council appointment 47 24 14 6 6 0 2 73 12 157
2014 Indeterminate (permanent) 27 36 16 12 9 0 0 63 22 158772
2014 Seasonal 28 37 16 13 6 0 1 65 18 988
2014 Term 29 35 18 10 7 0 1 65 17 14926
2014 Casual 38 35 15 7 4 0 1 74 11 2692
2014 Student 41 34 13 7 3 0 1 77 10 2532
2014 Governor-in-council appointment 44 24 13 8 7 0 4 70 16 251

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 36 16 12 8 0 0 65 19 134436
2018 Seasonal 26 40 15 13 6 0 0 66 19 847
2018 Term 36 38 14 8 3 0 0 75 11 18255
2018 Casual 47 34 11 5 2 0 1 82 7 2763
2018 Student 40 39 12 4 1 1 1 81 6 3446
2018 Governor-in-council appointment 56 27 7 5 5 0 0 83 10 156
2017 Indeterminate (permanent) 29 38 15 11 7 0 0 67 19 145759
2017 Seasonal 29 40 15 11 5 0 0 69 16 861
2017 Term 39 39 12 7 3 0 0 78 10 18896
2017 Casual 48 34 10 5 2 1 1 83 7 3016
2017 Student 50 34 9 3 1 1 1 86 5 4098
2017 Governor-in-council appointment 51 27 9 7 5 0 1 78 13 157
2014 Indeterminate (permanent) 26 38 16 12 8 0 0 64 20 158735
2014 Seasonal 28 42 16 9 5 0 1 70 14 988
2014 Term 36 40 13 7 3 0 0 76 11 14927
2014 Casual 43 37 12 4 2 1 1 82 7 2690
2014 Student 44 38 11 3 1 1 1 84 4 2531
2014 Governor-in-council appointment 49 27 7 7 7 0 2 78 15 251
2011 Indeterminate (permanent) 33 41 13 9 4 1 0 74 13 176883
2011 Seasonal 36 37 13 8 4 1 1 74 13 1062
2011 Term 42 39 11 5 2 1 1 82 7 14062
2011 Casual 49 35 10 3 1 1 1 86 4 1877
2011 Student 50 35 9 3 1 1 2 87 3 2330
2011 Governor-in-council appointment 52 31 6 6 4 1 0 83 10 241

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 36 23 12 9 3 0 56 21 134954
2018 Seasonal 17 32 22 14 11 3 0 51 26 850
2018 Term 25 34 22 9 5 5 1 62 15 18320
2018 Casual 34 34 16 5 3 6 1 74 9 2771
2018 Student 33 37 15 5 2 6 1 75 8 3440
2018 Governor-in-council appointment 43 23 14 7 6 4 2 71 14 156
2017 Indeterminate (permanent) 18 36 21 12 8 4 0 56 22 146066
2017 Seasonal 15 36 20 14 10 5 1 54 25 866
2017 Term 25 34 19 9 5 7 1 63 15 18920
2017 Casual 32 34 15 5 3 8 2 73 10 3018
2017 Student 37 32 13 6 2 7 2 77 9 4112
2017 Governor-in-council appointment 37 30 13 6 9 2 3 71 16 158

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 34 11 9 6 0 0 74 15 134821
2018 Seasonal 33 34 14 11 7 0 0 68 19 847
2018 Term 47 33 11 6 3 0 1 80 9 18309
2018 Casual 56 27 9 3 2 1 2 86 5 2766
2018 Student 56 27 10 3 1 1 2 85 5 3450
2018 Governor-in-council appointment 49 24 15 6 5 0 1 74 11 154
2017 Indeterminate (permanent) 39 34 11 9 7 0 0 73 16 146024
2017 Seasonal 34 34 14 11 6 0 1 69 17 868
2017 Term 47 31 11 6 3 1 1 80 9 18935
2017 Casual 56 26 9 4 2 1 3 85 6 3027
2017 Student 60 24 8 3 1 1 2 87 5 4106
2017 Governor-in-council appointment 40 29 13 9 9 0 2 69 18 157
2014 Indeterminate (permanent) 35 34 13 10 7 0 1 70 17 158704
2014 Seasonal 35 34 13 10 7 1 1 70 17 988
2014 Term 42 33 12 7 4 1 1 76 11 14921
2014 Casual 50 28 11 4 2 1 3 81 7 2697
2014 Student 54 26 10 3 1 2 4 85 5 2533
2014 Governor-in-council appointment 43 24 11 7 8 0 6 72 16 251
2011 Indeterminate (permanent) 37 36 11 9 6 0 1 74 15 177061
2011 Seasonal 36 34 11 10 8 0 1 71 19 1067
2011 Term 41 35 12 6 4 1 1 78 10 14070
2011 Casual 51 28 10 5 3 1 2 82 8 1878
2011 Student 51 29 10 4 1 1 4 84 5 2330
2011 Governor-in-council appointment 33 33 10 9 12 0 2 68 22 242

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 33 18 9 6 0 1 67 15 135297
2018 Seasonal 44 31 15 6 2 0 1 76 9 850
2018 Term 51 30 12 4 2 0 2 82 6 18358
2018 Casual 59 29 7 2 1 0 2 89 3 2777
2018 Student 67 25 5 1 0 0 1 93 2 3462
2018 Governor-in-council appointment 23 24 22 15 11 1 3 50 27 156
2017 Indeterminate (permanent) 33 36 17 8 4 0 1 70 13 146245
2017 Seasonal 40 37 15 5 2 0 3 79 6 869
2017 Term 50 32 11 3 1 1 2 84 4 18954
2017 Casual 57 29 8 2 1 0 3 89 3 3032
2017 Student 65 27 5 1 0 0 1 94 1 4117
2017 Governor-in-council appointment 21 22 17 21 12 0 6 46 35 158
2014 Indeterminate (permanent) 32 35 19 8 5 0 1 68 13 158803
2014 Seasonal 37 37 17 5 2 0 2 75 7 988
2014 Term 51 31 11 3 2 0 2 84 5 14929
2014 Casual 56 31 8 2 1 0 1 89 3 2695
2014 Student 63 28 6 1 1 0 1 92 2 2532
2014 Governor-in-council appointment 20 25 24 15 10 0 6 47 27 251
2011 Indeterminate (permanent) 32 35 19 8 5 0 1 67 14 177095
2011 Seasonal 41 33 16 5 3 0 1 76 8 1064
2011 Term 49 31 12 4 2 0 2 82 6 14078
2011 Casual 53 32 9 3 1 0 2 87 4 1876
2011 Student 61 27 7 2 1 0 1 90 3 2328
2011 Governor-in-council appointment 22 25 19 17 14 0 3 48 32 243
2008 Indeterminate (permanent) 26 35 21 10 6 0 1 62 17 147467
2008 Seasonal 37 38 17 3 2 1 2 77 5 366
2008 Term 43 34 14 4 2 0 1 79 7 12450
2008 Casual 47 33 12 4 1 0 1 82 5 1499
2008 Student 50 36 11 2 1 0 1 87 2 1840
2008 Governor-in-council appointment 14 27 24 19 14 0 2 42 34 174

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 26 40 34 135361
2018 Seasonal 16 41 43 842
2018 Term 24 39 37 18347
2018 Casual 31 32 37 2774
2018 Student 47 18 35 3447
2018 Governor-in-council appointment 27 53 20 156
2017 Indeterminate (permanent) 25 41 33 146205
2017 Seasonal 21 41 38 866
2017 Term 23 41 36 18947
2017 Casual 34 35 32 3025
2017 Student 47 19 34 4110
2017 Governor-in-council appointment 36 43 20 158
2014 Indeterminate (permanent) 25 41 34 158813
2014 Seasonal 16 47 37 983
2014 Term 24 39 36 14927
2014 Casual 39 28 32 2689
2014 Student 49 18 33 2530
2014 Governor-in-council appointment 23 59 18 250
2011 Indeterminate (permanent) 26 43 31 177206
2011 Seasonal 20 52 28 1066
2011 Term 27 39 34 14077
2011 Casual 41 32 28 1876
2011 Student 44 22 34 2330
2011 Governor-in-council appointment 21 57 22 242

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 20 35 32 6 0 7 36115
2018 Seasonal 25 23 15 12 11 13 144
2018 Term 4 34 27 8 21 6 4417
2018 Casual 8 9 10 5 63 4 879
2018 Student 0 4 5 4 85 1 1615
2018 Governor-in-council appointment 37 1 14 6 33 8 42
2017 Indeterminate (permanent) 21 33 32 7 0 7 37986
2017 Seasonal 20 21 16 17 11 15 177
2017 Term 4 31 25 8 24 7 4356
2017 Casual 7 6 8 6 70 3 1036
2017 Student 0 4 5 3 87 1 1927
2017 Governor-in-council appointment 43 4 15 19 11 8 52
2014 Indeterminate (permanent) 20 33 31 9 9999 7 41365
2014 Seasonal 18 30 13 21 9999 18 164
2014 Term 6 36 28 13 9999 16 3636
2014 Casual 14 9 16 13 9999 48 1089
2014 Student 0 14 12 18 9999 55 1206
2014 Governor-in-council appointment 42 6 10 20 9999 21 57
2011 Indeterminate (permanent) 21 34 32 7 9999 7 47427
2011 Seasonal 21 25 15 22 9999 16 196
2011 Term 6 28 29 14 9999 22 3748
2011 Casual 13 10 14 12 9999 50 773
2011 Student 0 12 13 20 9999 54 1038
2011 Governor-in-council appointment 30 10 26 17 9999 18 54
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 40 9 5 3 0 0 83 8 134965
2018 Seasonal 43 38 10 5 4 1 0 81 9 848
2018 Term 50 38 7 3 1 0 0 89 4 18325
2018 Casual 55 33 7 3 1 0 0 89 5 2771
2018 Student 47 40 7 4 1 0 0 88 6 3460
2018 Governor-in-council appointment 78 17 2 2 1 0 0 96 3 156
2017 Indeterminate (permanent) 38 40 11 6 4 0 0 79 10 146012
2017 Seasonal 37 41 13 5 3 1 0 79 8 867
2017 Term 49 37 8 4 2 0 0 87 6 18937
2017 Casual 54 34 7 4 1 0 0 88 5 3024
2017 Student 50 36 7 5 1 0 0 87 6 4103
2017 Governor-in-council appointment 75 20 4 2 0 0 0 94 2 156
2014 Indeterminate (permanent) 37 41 12 6 4 1 0 78 10 158738
2014 Seasonal 37 42 11 6 3 1 0 80 9 989
2014 Term 45 39 9 4 2 0 0 85 6 14923
2014 Casual 49 36 9 3 1 1 0 86 4 2693
2014 Student 44 39 10 5 1 1 0 84 6 2534
2014 Governor-in-council appointment 71 18 5 2 3 1 0 91 5 251
2011 Indeterminate (permanent) 36 42 11 6 4 1 0 79 10 177133
2011 Seasonal 39 37 11 7 4 2 0 78 11 1065
2011 Term 42 40 9 5 2 1 0 84 7 14077
2011 Casual 48 36 9 4 1 1 0 86 5 1878
2011 Student 40 40 11 5 2 1 1 82 7 2330
2011 Governor-in-council appointment 65 25 6 2 2 0 0 91 3 244
2008 Indeterminate (permanent) 41 39 10 5 3 1 0 81 9 147410
2008 Seasonal 36 42 12 5 2 3 0 80 7 367
2008 Term 48 39 8 3 2 1 0 88 5 12448
2008 Casual 48 35 10 3 2 1 0 84 5 1498
2008 Student 39 42 11 5 2 0 0 82 7 1838
2008 Governor-in-council appointment 81 12 3 3 0 0 0 94 3 175

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 42 19 11 5 1 0 64 17 134768
2018 Seasonal 23 41 17 11 7 1 0 65 18 851
2018 Term 34 42 14 6 2 1 0 76 9 18299
2018 Casual 39 40 12 5 1 3 1 81 7 2766
2018 Student 41 40 10 5 1 2 0 83 7 3440
2018 Governor-in-council appointment 46 35 8 8 1 1 0 82 9 155
2017 Indeterminate (permanent) 23 41 18 11 6 1 0 65 17 146011
2017 Seasonal 27 38 16 11 6 2 0 67 17 865
2017 Term 36 40 13 6 3 2 0 77 9 18925
2017 Casual 41 37 11 5 2 3 1 81 7 3026
2017 Student 47 38 8 4 1 2 0 87 5 4102
2017 Governor-in-council appointment 40 39 15 3 3 0 1 80 6 158
2014 Indeterminate (permanent) 22 40 19 11 6 2 0 64 17 158812
2014 Seasonal 24 38 18 13 5 1 1 63 18 983
2014 Term 35 40 14 6 3 2 0 77 9 14937
2014 Casual 36 38 13 5 2 4 1 79 8 2692
2014 Student 43 37 10 5 1 3 1 83 6 2535
2014 Governor-in-council appointment 44 31 14 6 5 1 0 75 11 250
2011 Indeterminate (permanent) 23 42 17 11 6 1 0 66 17 176945
2011 Seasonal 25 39 17 9 7 2 0 66 17 1068
2011 Term 32 41 15 7 3 2 0 74 11 14056
2011 Casual 36 38 13 6 2 4 1 77 9 1878
2011 Student 39 40 10 6 2 3 1 82 8 2327
2011 Governor-in-council appointment 35 41 10 11 2 1 0 76 13 243

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 27 36 17 6 1 1 24 40 134885
2018 Seasonal 11 21 34 23 9 1 1 33 32 845
2018 Term 7 19 31 24 14 2 3 40 27 18279
2018 Casual 5 14 31 26 18 2 4 47 20 2764
2018 Student 5 13 26 30 21 2 3 54 19 3447
2018 Governor-in-council appointment 2 13 28 29 21 0 7 54 16 155
2017 Indeterminate (permanent) 12 26 36 16 7 1 2 23 39 145602
2017 Seasonal 7 20 36 20 10 1 5 33 29 862
2017 Term 6 16 32 22 16 2 6 41 24 18828
2017 Casual 5 14 30 22 19 2 8 45 21 3013
2017 Student 4 11 30 25 23 2 6 52 16 4099
2017 Governor-in-council appointment 6 16 29 25 17 0 8 46 23 158
2014 Indeterminate (permanent) 12 29 36 15 6 1 2 21 42 158513
2014 Seasonal 7 26 35 20 8 1 2 29 35 980
2014 Term 6 20 33 22 13 2 4 37 28 14880
2014 Casual 5 16 33 23 15 2 6 42 23 2687
2014 Student 5 14 31 27 17 2 4 47 20 2528
2014 Governor-in-council appointment 2 11 29 27 20 1 10 53 15 250
2011 Indeterminate (permanent) 12 28 35 15 6 1 2 22 42 176692
2011 Seasonal 9 24 32 17 11 1 5 31 36 1060
2011 Term 7 19 32 21 14 2 5 38 28 14020
2011 Casual 5 18 29 24 16 2 6 43 25 1870
2011 Student 5 14 28 25 19 3 5 49 21 2321
2011 Governor-in-council appointment 4 11 29 29 19 1 7 53 16 243
2008 Indeterminate (permanent) 12 30 35 15 5 1 2 21 43 147239
2008 Seasonal 6 25 35 19 8 1 6 29 33 360
2008 Term 7 20 33 23 12 1 3 37 28 12406
2008 Casual 6 19 32 22 13 2 5 38 28 1488
2008 Student 6 17 34 22 14 2 4 39 24 1840
2008 Governor-in-council appointment 4 18 27 28 15 1 8 47 24 175

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 21 29 22 11 2 1 34 35 134394
2018 Seasonal 12 22 28 22 13 2 1 36 34 837
2018 Term 9 15 24 24 21 4 3 49 26 18227
2018 Casual 5 11 19 25 28 6 5 60 18 2756
2018 Student 4 8 16 28 36 4 4 70 13 3432
2018 Governor-in-council appointment 8 12 21 27 26 2 4 56 21 155
2017 Indeterminate (permanent) 13 21 29 20 12 2 3 34 35 145228
2017 Seasonal 11 18 30 20 14 3 5 37 31 858
2017 Term 8 14 24 21 22 5 7 49 24 18776
2017 Casual 5 11 20 20 27 7 10 57 19 3007
2017 Student 3 8 15 23 40 5 7 72 12 4093
2017 Governor-in-council appointment 9 13 19 27 23 1 7 54 25 158
2014 Indeterminate (permanent) 14 23 30 19 9 2 2 30 38 158374
2014 Seasonal 15 25 26 19 13 1 2 32 41 981
2014 Term 11 17 26 20 18 4 4 42 30 14873
2014 Casual 8 13 23 22 21 6 7 50 24 2684
2014 Student 4 10 21 25 29 6 6 61 16 2527
2014 Governor-in-council appointment 5 16 24 21 25 0 9 50 23 249
2011 Indeterminate (permanent) 12 21 29 21 11 2 3 34 35 176507
2011 Seasonal 13 21 26 16 16 3 5 35 37 1054
2011 Term 12 17 25 20 17 4 5 41 32 14008
2011 Casual 7 15 23 20 22 5 7 48 25 1870
2011 Student 5 9 17 23 33 6 7 64 16 2324
2011 Governor-in-council appointment 6 11 25 23 27 2 7 54 19 243
2008 Indeterminate (permanent) 13 22 29 21 10 2 2 33 37 146998
2008 Seasonal 12 22 30 16 11 2 6 30 37 357
2008 Term 8 16 26 23 18 4 4 45 27 12395
2008 Casual 8 13 25 22 20 5 6 48 24 1486
2008 Student 5 13 19 26 26 5 6 58 20 1834
2008 Governor-in-council appointment 8 12 28 25 17 3 7 46 22 173

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 26 30 16 7 1 2 23 46 134491
2018 Seasonal 19 25 25 17 8 2 4 27 47 839
2018 Term 9 17 26 22 16 4 5 42 29 18198
2018 Casual 8 15 24 21 20 6 6 46 26 2755
2018 Student 9 16 23 20 23 5 5 48 27 3436
2018 Governor-in-council appointment 5 14 19 26 24 2 10 56 22 154
2017 Indeterminate (permanent) 19 25 29 15 7 2 4 23 46 145499
2017 Seasonal 15 21 29 15 9 3 8 27 40 858
2017 Term 9 15 26 19 17 5 9 42 28 18775
2017 Casual 8 15 24 18 19 5 11 44 28 3007
2017 Student 8 14 24 17 24 6 7 47 26 4103
2017 Governor-in-council appointment 6 18 17 24 20 0 14 51 29 158
2014 Indeterminate (permanent) 22 26 28 13 6 2 3 21 51 158406
2014 Seasonal 14 27 28 16 8 3 4 26 44 981
2014 Term 11 17 26 20 15 4 7 40 31 14869
2014 Casual 11 17 26 18 16 4 8 39 32 2685
2014 Student 11 16 23 18 18 5 8 42 31 2518
2014 Governor-in-council appointment 9 13 23 15 25 1 14 47 26 250
2011 Indeterminate (permanent) 19 25 29 15 7 2 3 23 46 176491
2011 Seasonal 16 23 26 14 12 4 6 28 43 1057
2011 Term 11 18 26 19 15 5 8 38 32 13995
2011 Casual 10 18 26 17 16 4 9 37 33 1865
2011 Student 10 16 22 19 19 5 8 44 31 2317
2011 Governor-in-council appointment 5 11 20 20 25 2 17 56 20 243
2008 Indeterminate (permanent) 18 25 30 16 7 2 3 24 45 147006
2008 Seasonal 15 25 28 15 5 4 7 23 45 356
2008 Term 10 18 28 20 14 5 6 38 30 12383
2008 Casual 12 18 25 18 14 6 8 37 34 1484
2008 Student 10 16 25 22 15 6 7 42 29 1833
2008 Governor-in-council appointment 6 10 22 31 20 0 11 58 17 175

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 17 34 26 11 1 2 38 27 134145
2018 Seasonal 4 9 28 33 21 1 6 57 13 837
2018 Term 4 8 22 31 26 2 5 62 14 18190
2018 Casual 2 7 18 33 31 3 5 71 10 2747
2018 Student 2 4 14 31 42 2 4 78 7 3425
2018 Governor-in-council appointment 8 18 23 24 22 1 3 48 28 154
2017 Indeterminate (permanent) 9 17 33 25 11 1 3 38 28 144895
2017 Seasonal 4 8 23 33 20 1 11 60 14 857
2017 Term 4 8 22 28 26 3 9 62 14 18710
2017 Casual 3 7 19 27 31 3 11 67 11 3002
2017 Student 1 3 12 27 46 3 7 81 5 4084
2017 Governor-in-council appointment 7 14 24 29 16 0 10 50 23 158
2014 Indeterminate (permanent) 10 18 34 24 10 1 3 35 29 157993
2014 Seasonal 3 9 26 34 21 1 5 58 13 981
2014 Term 4 9 24 30 24 2 7 59 14 14842
2014 Casual 3 6 22 32 27 3 8 66 10 2681
2014 Student 2 3 15 30 40 4 6 78 5 2528
2014 Governor-in-council appointment 4 15 23 23 27 1 8 54 20 250
2011 Indeterminate (permanent) 10 18 34 24 10 1 3 36 29 176267
2011 Seasonal 7 11 24 26 21 3 8 53 20 1047
2011 Term 5 9 23 28 24 2 8 59 16 13999
2011 Casual 4 8 23 27 28 2 8 61 13 1862
2011 Student 2 5 15 30 36 3 8 74 9 2315
2011 Governor-in-council appointment 8 13 28 24 19 1 8 46 23 243
2008 Indeterminate (permanent) 9 19 34 24 10 1 2 35 29 146938
2008 Seasonal 6 13 32 25 13 2 8 43 21 358
2008 Term 4 10 25 30 23 2 6 59 15 12382
2008 Casual 4 9 22 29 25 3 7 61 15 1484
2008 Student 3 6 18 32 34 2 6 71 10 1834
2008 Governor-in-council appointment 6 15 33 24 17 0 5 43 22 175

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 25 28 16 8 1 2 25 46 134660
2018 Seasonal 18 21 27 18 11 1 3 31 41 842
2018 Term 7 13 23 26 22 3 5 52 22 18228
2018 Casual 4 9 18 27 30 5 8 65 15 2758
2018 Student 3 7 17 27 35 4 6 69 12 3433
2018 Governor-in-council appointment 11 17 26 16 21 2 6 40 31 154
2017 Indeterminate (permanent) 19 24 28 16 9 1 3 25 45 145471
2017 Seasonal 14 20 26 20 14 1 5 36 36 859
2017 Term 7 12 22 23 24 3 9 54 21 18749
2017 Casual 5 10 17 22 29 4 13 62 17 3006
2017 Student 3 6 14 24 40 4 9 74 10 4090
2017 Governor-in-council appointment 14 24 17 20 17 0 9 40 41 158
2014 Indeterminate (permanent) 22 26 27 14 7 1 2 21 50 158430
2014 Seasonal 18 24 28 15 11 1 3 27 44 984
2014 Term 9 15 24 22 20 3 7 46 27 14860
2014 Casual 7 11 21 22 26 4 9 55 21 2678
2014 Student 5 8 18 24 32 4 9 64 16 2525
2014 Governor-in-council appointment 10 18 25 14 24 1 8 42 31 248
2011 Indeterminate (permanent) 19 25 28 15 8 1 3 24 46 176644
2011 Seasonal 19 23 25 14 14 2 4 29 44 1057
2011 Term 9 15 24 22 20 3 7 47 27 14015
2011 Casual 7 13 22 22 23 3 10 52 23 1871
2011 Student 5 8 17 23 32 4 10 64 16 2321
2011 Governor-in-council appointment 10 22 27 17 19 1 5 37 34 243
2008 Indeterminate (permanent) 18 25 29 17 8 1 3 26 45 146968
2008 Seasonal 9 22 29 20 12 2 7 34 35 359
2008 Term 6 13 25 25 22 3 6 52 21 12385
2008 Casual 6 12 21 25 24 3 10 56 20 1483
2008 Student 5 9 17 27 31 4 7 65 16 1831
2008 Governor-in-council appointment 9 17 26 23 18 1 7 44 28 175

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 21 28 22 11 2 2 35 36 134157
2018 Seasonal 13 18 26 21 16 2 4 40 32 837
2018 Term 10 16 22 21 20 6 4 46 29 18193
2018 Casual 7 13 19 19 25 10 8 52 24 2757
2018 Student 4 9 14 20 37 9 6 67 16 3429
2018 Governor-in-council appointment 8 13 30 19 20 2 7 43 24 154
2017 Indeterminate (permanent) 13 19 27 22 12 2 4 36 34 145457
2017 Seasonal 10 15 26 20 16 4 8 41 29 858
2017 Term 9 14 21 19 21 7 8 47 28 18799
2017 Casual 7 14 18 18 21 10 12 50 27 3007
2017 Student 4 6 13 16 39 10 11 70 13 4094
2017 Governor-in-council appointment 10 11 27 24 17 2 8 46 24 158
2014 Indeterminate (permanent) 11 18 28 24 12 2 4 39 31 158317
2014 Seasonal 13 18 25 23 15 2 4 40 33 980
2014 Term 11 15 22 20 19 6 7 45 30 14871
2014 Casual 11 14 21 18 18 9 9 44 30 2684
2014 Student 5 8 13 20 31 11 11 66 17 2525
2014 Governor-in-council appointment 9 15 21 21 20 3 11 47 28 250
2011 Indeterminate (permanent) 11 18 27 23 13 2 5 39 31 176388
2011 Seasonal 9 17 22 20 20 5 8 45 29 1055
2011 Term 10 15 22 20 19 6 8 45 29 13993
2011 Casual 10 15 20 18 19 7 11 45 31 1861
2011 Student 6 8 15 19 31 11 11 63 18 2320
2011 Governor-in-council appointment 2 14 33 22 18 3 8 45 18 242
2008 Indeterminate (permanent) 14 22 27 20 10 2 4 32 39 147112
2008 Seasonal 10 18 25 19 14 5 10 38 33 359
2008 Term 10 17 22 20 18 6 7 43 31 12397
2008 Casual 10 17 20 19 15 9 10 42 33 1488
2008 Student 8 13 17 19 25 9 9 53 26 1837
2008 Governor-in-council appointment 7 16 28 22 14 6 7 41 27 175

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 25 32 15 7 2 2 22 45 134773
2018 Seasonal 15 21 25 20 11 4 4 34 38 841
2018 Term 10 18 29 20 16 4 4 39 30 18266
2018 Casual 7 14 24 20 23 7 5 49 23 2760
2018 Student 6 13 23 21 26 6 5 53 21 3441
2018 Governor-in-council appointment 9 17 27 24 15 2 6 42 28 154
2017 Indeterminate (permanent) 17 24 32 14 7 2 3 22 44 145516
2017 Seasonal 11 18 30 14 12 5 10 31 34 863
2017 Term 9 16 29 19 16 5 7 40 28 18810
2017 Casual 7 13 25 17 21 6 11 46 24 3007
2017 Student 6 10 21 19 29 7 8 57 18 4092
2017 Governor-in-council appointment 16 14 27 17 15 1 10 36 34 157
2014 Indeterminate (permanent) 19 25 31 13 6 2 3 21 46 158414
2014 Seasonal 13 22 31 15 11 3 4 28 38 980
2014 Term 10 17 29 19 15 4 6 38 30 14877
2014 Casual 9 15 26 18 19 5 8 43 27 2684
2014 Student 7 12 24 20 24 7 7 50 22 2526
2014 Governor-in-council appointment 14 14 26 15 19 2 10 38 32 249

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 32 10 11 8 1 0 70 19 134494
2018 Seasonal 29 34 12 12 12 0 0 63 24 846
2018 Term 48 29 9 8 4 1 0 78 13 18287
2018 Casual 53 27 7 6 3 2 1 83 10 2762
2018 Student 57 26 6 7 3 1 0 84 10 3446
2018 Governor-in-council appointment 58 20 8 7 5 0 2 79 12 156
2017 Indeterminate (permanent) 39 31 10 10 8 1 0 71 19 146124
2017 Seasonal 32 33 9 13 12 1 1 66 25 866
2017 Term 51 28 8 7 4 1 0 80 11 18946
2017 Casual 56 26 6 5 3 2 2 85 9 3031
2017 Student 62 23 6 5 2 1 1 87 8 4111
2017 Governor-in-council appointment 56 22 5 9 4 2 1 80 14 157
2014 Indeterminate (permanent) 40 31 10 10 8 1 0 72 19 158773
2014 Seasonal 36 31 10 14 8 0 1 68 22 990
2014 Term 50 29 8 7 4 1 0 80 12 14927
2014 Casual 56 25 6 7 3 2 1 84 10 2693
2014 Student 57 25 7 7 3 1 0 83 10 2536
2014 Governor-in-council appointment 60 21 5 3 4 2 5 87 7 250

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 37 9 8 4 0 0 79 12 134503
2018 Seasonal 34 41 10 8 6 0 0 76 14 845
2018 Term 54 32 6 5 2 0 0 86 7 18292
2018 Casual 63 27 4 3 1 1 1 91 5 2761
2018 Student 66 24 5 3 1 0 0 90 5 3447
2018 Governor-in-council appointment 63 30 3 1 3 0 0 93 4 154
2017 Indeterminate (permanent) 38 39 9 8 5 0 0 78 13 145950
2017 Seasonal 32 40 11 12 4 0 1 73 16 865
2017 Term 52 34 6 5 2 0 0 86 7 18912
2017 Casual 61 27 5 4 2 0 1 89 5 3021
2017 Student 66 24 4 3 1 0 0 92 4 4109
2017 Governor-in-council appointment 60 30 4 1 2 2 1 93 3 155
2014 Indeterminate (permanent) 38 41 9 8 4 0 0 79 12 158720
2014 Seasonal 32 45 10 9 3 0 0 77 13 989
2014 Term 49 36 7 5 2 0 0 85 7 14926
2014 Casual 58 30 5 4 2 0 1 89 5 2693
2014 Student 60 29 6 3 1 0 0 89 4 2536
2014 Governor-in-council appointment 64 25 4 2 2 0 3 92 4 250

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 40 14 6 4 1 0 77 10 134732
2018 Seasonal 30 42 15 8 5 1 0 73 12 848
2018 Term 40 37 14 4 2 2 1 79 6 18302
2018 Casual 50 33 9 3 1 2 1 86 5 2761
2018 Student 54 30 9 3 1 2 1 87 4 3451
2018 Governor-in-council appointment 62 24 7 3 3 1 0 86 6 156

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 37 15 4 3 3 0 77 7 134653
2018 Seasonal 33 37 17 5 4 3 1 72 10 837
2018 Term 51 31 11 3 2 3 0 84 5 18259
2018 Casual 54 28 9 3 1 5 1 86 4 2758
2018 Student 55 29 7 3 1 5 1 88 4 3445
2018 Governor-in-council appointment 60 24 7 4 2 3 0 86 6 155
2017 Indeterminate (permanent) 35 36 16 4 4 4 1 75 9 145970
2017 Seasonal 30 33 20 6 4 5 2 68 11 866
2017 Term 48 31 11 3 2 4 1 83 5 18916
2017 Casual 50 27 9 3 1 7 3 85 4 3017
2017 Student 55 27 8 3 1 6 1 88 4 4104
2017 Governor-in-council appointment 50 32 8 2 3 3 1 86 6 158
2014 Indeterminate (permanent) 39 35 14 4 3 4 1 78 7 158719
2014 Seasonal 32 35 17 6 2 5 2 73 9 985
2014 Term 52 30 10 3 1 4 0 85 4 14924
2014 Casual 51 27 9 3 1 7 1 86 4 2692
2014 Student 58 25 6 3 1 6 1 89 4 2534
2014 Governor-in-council appointment 56 20 7 1 2 12 2 88 4 249

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 39 14 6 4 2 0 77 10 134635
2018 Seasonal 30 41 15 7 5 2 0 73 12 839
2018 Term 52 33 9 3 2 1 0 86 5 18257
2018 Casual 58 29 7 3 1 2 0 90 4 2762
2018 Student 61 29 4 3 1 1 0 92 4 3435
2018 Governor-in-council appointment 56 29 7 5 2 2 0 86 7 156
2017 Indeterminate (permanent) 34 41 13 6 4 2 0 76 10 146020
2017 Seasonal 34 37 15 6 5 3 0 73 11 867
2017 Term 50 34 8 3 2 2 0 87 5 18919
2017 Casual 54 33 6 2 1 3 1 90 3 3024
2017 Student 63 28 4 2 1 2 0 93 3 4109
2017 Governor-in-council appointment 53 34 5 3 2 2 1 90 5 157
2014 Indeterminate (permanent) 36 38 13 6 3 3 0 76 10 158794
2014 Seasonal 34 39 14 7 3 3 1 75 10 985
2014 Term 51 33 9 4 2 2 0 86 5 14927
2014 Casual 54 31 7 3 1 3 1 88 4 2695
2014 Student 61 27 5 3 1 2 0 90 4 2531
2014 Governor-in-council appointment 58 26 5 2 4 4 1 88 6 250
2011 Indeterminate (permanent) 29 39 16 7 5 3 0 71 13 176937
2011 Seasonal 27 37 16 9 7 3 1 66 17 1065
2011 Term 42 36 12 5 3 3 0 80 8 14061
2011 Casual 47 34 10 4 2 3 1 84 6 1871
2011 Student 53 33 6 4 1 3 0 89 5 2327
2011 Governor-in-council appointment 47 33 9 7 2 1 1 82 9 242

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 37 11 6 4 0 0 79 10 134532
2018 Seasonal 38 38 12 7 5 0 0 76 12 837
2018 Term 58 31 6 3 2 0 0 89 4 18233
2018 Casual 68 25 4 1 1 1 0 94 2 2755
2018 Student 72 22 3 1 1 0 0 95 2 3438
2018 Governor-in-council appointment 66 22 5 3 4 0 0 87 7 156
2017 Indeterminate (permanent) 39 39 10 6 5 0 0 78 11 146105
2017 Seasonal 39 38 10 8 4 0 0 77 13 865
2017 Term 58 31 6 3 2 0 0 89 5 18933
2017 Casual 66 26 4 2 1 0 0 93 3 3020
2017 Student 75 20 3 1 1 0 0 96 2 4110
2017 Governor-in-council appointment 58 24 7 5 3 1 1 85 8 158
2014 Indeterminate (permanent) 40 38 11 6 4 0 0 78 11 158692
2014 Seasonal 41 36 11 7 4 0 0 77 11 984
2014 Term 57 31 7 3 2 0 0 88 5 14929
2014 Casual 65 27 5 2 1 0 0 92 3 2691
2014 Student 71 23 4 1 1 0 0 94 2 2527
2014 Governor-in-council appointment 70 20 2 2 5 0 0 91 7 250
2011 Indeterminate (permanent) 36 39 13 7 5 0 0 75 12 176708
2011 Seasonal 37 32 13 9 8 1 0 70 17 1061
2011 Term 49 34 9 5 3 0 0 83 8 14032
2011 Casual 59 30 6 3 1 0 0 89 5 1872
2011 Student 65 27 5 2 1 1 0 92 3 2325
2011 Governor-in-council appointment 55 26 7 8 2 1 1 83 10 242
2008 Indeterminate (permanent) 32 41 13 8 6 0 0 73 14 147413
2008 Seasonal 25 42 17 9 7 1 0 67 16 366
2008 Term 44 38 9 5 2 1 0 83 8 12431
2008 Casual 52 34 7 5 2 1 0 86 6 1491
2008 Student 60 28 6 4 2 0 0 88 6 1837
2008 Governor-in-council appointment 59 30 4 5 1 0 2 90 6 174

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 33 19 11 9 5 3 57 23 134780
2018 Seasonal 14 34 22 14 12 3 1 50 27 845
2018 Term 27 31 18 8 5 7 4 65 14 18305
2018 Casual 34 27 14 5 3 10 7 73 10 2760
2018 Student 32 28 12 5 3 11 8 75 10 3450
2018 Governor-in-council appointment 32 26 15 4 6 10 5 70 13 155
2017 Indeterminate (permanent) 24 32 16 11 10 4 3 60 23 146136
2017 Seasonal 19 30 17 15 13 4 3 52 30 868
2017 Term 33 28 15 7 5 7 5 70 14 18945
2017 Casual 39 23 11 5 3 9 10 77 10 3026
2017 Student 42 24 8 5 3 8 10 81 9 4113
2017 Governor-in-council appointment 42 19 14 9 8 4 5 66 18 157
2014 Indeterminate (permanent) 27 32 16 11 9 3 3 63 21 158795
2014 Seasonal 25 34 17 13 7 2 2 61 21 989
2014 Term 36 30 13 7 4 5 4 72 13 14931
2014 Casual 40 26 11 5 3 8 8 78 9 2693
2014 Student 42 24 10 5 3 6 10 79 9 2537
2014 Governor-in-council appointment 41 25 10 3 5 4 11 79 9 250

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 39 14 9 6 2 1 70 15 134825
2018 Seasonal 26 37 15 12 8 3 0 65 20 851
2018 Term 37 35 12 8 4 3 1 76 12 18291
2018 Casual 41 30 11 7 4 5 3 76 12 2764
2018 Student 36 30 12 9 4 5 3 73 14 3446
2018 Governor-in-council appointment 62 26 6 2 3 1 1 88 6 156
2017 Indeterminate (permanent) 33 38 12 8 5 2 1 73 14 145866
2017 Seasonal 28 35 11 12 8 4 1 68 21 863
2017 Term 41 33 10 7 4 4 1 79 11 18903
2017 Casual 43 29 9 6 3 6 3 79 10 3021
2017 Student 43 28 9 8 4 6 2 77 13 4100
2017 Governor-in-council appointment 60 25 4 1 8 1 1 87 9 158
2014 Indeterminate (permanent) 36 38 11 7 4 3 1 76 12 158767
2014 Seasonal 30 37 13 11 5 4 1 70 16 986
2014 Term 43 34 10 6 3 3 1 81 9 14930
2014 Casual 42 32 9 6 3 5 3 80 10 2692
2014 Student 41 27 10 8 5 6 3 75 14 2533
2014 Governor-in-council appointment 65 17 4 2 6 2 3 87 9 250
2011 Indeterminate (permanent) 34 36 12 8 5 3 1 73 14 176805
2011 Seasonal 32 33 13 10 6 5 1 69 17 1065
2011 Term 39 34 10 7 4 5 1 78 11 14039
2011 Casual 39 28 11 7 4 8 3 75 12 1867
2011 Student 37 26 11 10 5 8 3 71 17 2322
2011 Governor-in-council appointment 55 24 5 8 6 1 1 80 14 242
2008 Indeterminate (permanent) 30 36 12 10 7 4 1 70 17 147432
2008 Seasonal 25 36 14 10 5 7 1 67 17 366
2008 Term 35 34 12 8 5 5 1 74 14 12439
2008 Casual 34 29 12 9 5 8 3 71 16 1492
2008 Student 33 27 11 12 8 6 3 66 22 1840
2008 Governor-in-council appointment 58 27 6 4 2 1 2 89 5 175

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 38 19 8 6 1 0 67 14 134485
2018 Seasonal 24 35 22 11 6 1 0 60 18 846
2018 Term 40 36 15 5 2 2 0 77 7 18222
2018 Casual 44 33 13 4 2 3 1 81 6 2763
2018 Student 45 35 12 4 1 3 1 82 5 3440
2018 Governor-in-council appointment 56 25 10 6 3 0 0 82 9 156

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 25 20 15 15 7 2 46 33 134831
2018 Seasonal 18 29 16 16 16 5 0 49 34 849
2018 Term 26 26 18 10 8 10 2 59 21 18279
2018 Casual 31 24 15 6 4 12 7 68 13 2760
2018 Student 34 25 13 6 4 13 5 72 12 3447
2018 Governor-in-council appointment 31 18 11 5 7 9 19 67 17 156
2017 Indeterminate (permanent) 16 25 18 15 15 8 2 46 35 145898
2017 Seasonal 18 26 15 15 18 8 1 48 36 862
2017 Term 25 25 16 10 9 13 3 58 23 18903
2017 Casual 29 21 13 6 5 15 11 68 15 3022
2017 Student 35 23 10 5 4 15 8 74 12 4096
2017 Governor-in-council appointment 25 13 13 9 11 10 19 54 28 158
2014 Indeterminate (permanent) 15 24 18 16 16 8 2 44 36 158754
2014 Seasonal 17 26 17 16 18 5 1 47 36 985
2014 Term 22 25 17 13 10 11 2 54 27 14936
2014 Casual 24 21 16 8 6 16 11 61 18 2690
2014 Student 29 23 14 7 5 15 8 66 16 2530
2014 Governor-in-council appointment 25 15 10 6 8 6 29 62 22 249
2011 Indeterminate (permanent) 14 23 18 16 15 10 3 43 36 177019
2011 Seasonal 17 25 16 15 20 6 1 45 38 1065
2011 Term 19 24 18 13 11 13 3 50 28 14072
2011 Casual 21 22 16 9 6 14 12 58 21 1870
2011 Student 26 22 13 8 4 17 9 66 17 2331
2011 Governor-in-council appointment 26 14 13 9 11 6 21 55 27 243

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 16 84 135197
2018 Seasonal 18 82 850
2018 Term 11 89 18371
2018 Casual 6 94 2772
2018 Student 7 93 3450
2018 Governor-in-council appointment 7 93 154

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 50 20102
2018 Term 60 1939
2018 Casual 69 170
2018 Student 68 229

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 63 20108
2018 Term 50 1947
2018 Casual 47 169
2018 Student 40 229

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 20091
2018 Seasonal 9 142
2018 Term 3 1932

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 20091
2018 Seasonal 0 142
2018 Term 2 1932
2018 Governor-in-council appointment 0 10

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 20090
2018 Term 6 1931
2018 Casual 6 169
2018 Student 6 229

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 20097
2018 Term 14 1938
2018 Casual 6 169
2018 Student 17 230

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 20091
2018 Term 4 1931
2018 Casual 4 169
2018 Student 2 229

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 20093
2018 Term 36 1934
2018 Casual 33 171
2018 Student 28 231

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 20089
2018 Term 36 1928
2018 Casual 36 171
2018 Student 18 230

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 20091
2018 Seasonal 48 146
2018 Term 37 1929
2018 Casual 39 171
2018 Student 30 230
2018 Governor-in-council appointment 47 10

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 20090
2018 Term 41 1934
2018 Casual 37 171
2018 Student 43 230

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 20085
2018 Term 26 1929
2018 Casual 21 171
2018 Student 17 230

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 56 20101
2018 Seasonal 58 149
2018 Term 56 1937
2018 Casual 57 172
2018 Student 63 231
2018 Governor-in-council appointment 44 10

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 20085
2018 Term 29 1931
2018 Casual 26 172
2018 Student 20 230

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 20078
2018 Seasonal 0 142
2018 Term 1 1926
2018 Casual 0 171

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 20083
2018 Seasonal 11 142
2018 Term 13 1934
2018 Casual 17 171
2018 Student 27 230
2018 Governor-in-council appointment 0 10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 20084
2018 Term 10 1928
2018 Casual 11 171
2018 Student 8 230

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 49 20092
2018 Term 43 1933
2018 Casual 34 171
2018 Student 29 231

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 20089
2018 Term 23 1932
2018 Casual 22 171
2018 Student 24 231

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 20082
2018 Term 16 1930
2018 Casual 16 171
2018 Student 10 230

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 20099
2018 Term 49 1938
2018 Casual 46 171
2018 Student 47 232

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 20093
2018 Term 23 1930
2018 Casual 25 171
2018 Student 15 231

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 20085
2018 Seasonal 9 142
2018 Term 5 1928
2018 Casual 6 171
2018 Student 3 231
2018 Governor-in-council appointment 0 10

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 20090
2018 Seasonal 19 145
2018 Term 13 1930
2018 Casual 4 171

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 20086
2018 Seasonal 9 142
2018 Term 8 1928
2018 Casual 7 171
2018 Student 4 231
2018 Governor-in-council appointment 0 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 20087
2018 Seasonal 5 143
2018 Term 4 1929
2018 Casual 5 171
2018 Student 4 231
2018 Governor-in-council appointment 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 20087
2018 Seasonal 21 144
2018 Term 15 1928
2018 Casual 16 171
2018 Student 12 232
2018 Governor-in-council appointment 0 10

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 20086
2018 Term 10 1926
2018 Casual 7 171
2018 Student 6 231

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 20093
2018 Term 31 1937
2018 Casual 30 172
2018 Student 37 231

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 18697
2018 Seasonal 12 136
2018 Term 15 1854
2018 Casual 12 163
2018 Student 21 220
2018 Governor-in-council appointment 0 10

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 18693
2018 Term 28 1855
2018 Casual 33 163
2018 Student 49 221

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 18693
2018 Seasonal 15 135
2018 Term 14 1850
2018 Casual 10 163
2018 Student 17 220
2018 Governor-in-council appointment 0 10

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 18691
2018 Seasonal 7 136
2018 Term 8 1849
2018 Casual 5 163
2018 Student 11 220
2018 Governor-in-council appointment 0 10

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 18690
2018 Seasonal 8 136
2018 Term 11 1850
2018 Casual 12 163
2018 Student 13 220
2018 Governor-in-council appointment 0 10

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 18691
2018 Seasonal 11 135
2018 Term 8 1850
2018 Casual 10 163
2018 Student 7 220
2018 Governor-in-council appointment 0 10

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 18691
2018 Term 8 1850
2018 Casual 12 163
2018 Student 6 220

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 18693
2018 Term 17 1852
2018 Casual 20 163
2018 Student 28 220

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 18693
2018 Term 11 1850
2018 Casual 10 163
2018 Student 6 220

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 31 18696
2018 Term 26 1854
2018 Casual 24 163
2018 Student 29 220

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 18690
2018 Seasonal 9 136
2018 Term 7 1851
2018 Casual 6 163
2018 Student 7 220
2018 Governor-in-council appointment 0 10

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 18704
2018 Seasonal 46 139
2018 Term 46 1855
2018 Casual 40 164
2018 Student 35 220
2018 Governor-in-council appointment 51 10

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 18690
2018 Term 1 1849
2018 Governor-in-council appointment 0 10

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 58 18708
2018 Term 46 1858
2018 Casual 46 164
2018 Student 42 220

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 18692
2018 Seasonal 5 137
2018 Term 3 1849

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 18693
2018 Term 12 1850
2018 Casual 11 163
2018 Student 13 220

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 19 22 9 9 22 5 46 24 134859
2018 Seasonal 17 20 22 12 9 14 4 46 26 845
2018 Term 23 17 19 4 3 26 8 60 12 18324
2018 Casual 28 13 14 3 2 29 11 69 9 2764
2018 Student 25 14 10 3 2 33 13 72 9 3453
2018 Governor-in-council appointment 27 24 18 3 2 21 5 69 7 156
2017 Indeterminate (permanent) 15 19 20 8 9 23 6 48 24 146200
2017 Seasonal 19 16 22 10 10 16 6 45 27 866
2017 Term 22 15 16 4 3 28 11 62 11 18945
2017 Casual 23 14 12 2 2 30 16 69 9 3031
2017 Student 26 12 8 2 1 32 18 76 7 4111
2017 Governor-in-council appointment 31 23 11 8 5 15 7 70 16 158
2014 Indeterminate (permanent) 15 19 20 8 8 24 6 48 23 158775
2014 Seasonal 16 22 20 8 8 18 7 51 22 986
2014 Term 22 17 16 4 4 27 10 62 12 14934
2014 Casual 21 15 13 2 2 32 14 67 8 2692
2014 Student 23 13 8 3 2 33 18 74 10 2531
2014 Governor-in-council appointment 30 18 11 2 4 24 11 73 9 248

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 32 19 8 7 7 1 64 16 134831
2018 Seasonal 27 33 19 8 7 6 1 64 16 847
2018 Term 39 29 15 4 2 9 1 77 7 18317
2018 Casual 44 25 10 3 2 14 2 83 5 2765
2018 Student 41 25 10 3 1 16 2 82 6 3447
2018 Governor-in-council appointment 52 23 15 3 1 6 1 80 4 156
2017 Indeterminate (permanent) 26 32 18 8 7 8 1 64 16 146019
2017 Seasonal 27 29 20 9 8 6 2 61 18 863
2017 Term 39 28 14 3 2 12 2 77 7 18924
2017 Casual 41 24 10 3 2 16 4 82 5 3020
2017 Student 44 24 9 3 1 16 4 85 5 4104
2017 Governor-in-council appointment 45 30 8 6 2 5 4 83 9 156
2014 Indeterminate (permanent) 25 31 19 7 6 11 1 63 15 158715
2014 Seasonal 26 31 22 7 5 7 2 62 13 985
2014 Term 37 28 14 4 3 12 2 76 8 14926
2014 Casual 36 24 13 3 2 20 3 78 6 2691
2014 Student 38 22 10 3 1 21 5 81 6 2535
2014 Governor-in-council appointment 46 18 7 2 5 17 4 82 9 250
2011 Indeterminate (permanent) 30 37 16 7 4 6 0 71 12 176873
2011 Seasonal 34 33 15 10 5 3 1 69 15 1057
2011 Term 42 33 12 4 2 7 0 80 7 14053
2011 Casual 41 29 13 4 1 11 1 79 6 1879
2011 Student 42 30 11 3 1 13 1 83 4 2323
2011 Governor-in-council appointment 49 23 13 5 3 7 1 77 8 241

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 8 92 134937
2018 Seasonal 9 91 846
2018 Term 5 95 18347
2018 Casual 3 97 2763
2018 Student 3 97 3449
2018 Governor-in-council appointment 3 97 152

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 10529
2018 Term 41 943
2018 Casual 53 79
2018 Student 55 121

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 78 10539
2018 Term 68 951
2018 Casual 57 79
2018 Student 56 121

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 10527
2018 Term 2 938
2018 Student 0 121

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 10528
2018 Seasonal 0 66
2018 Term 1 938

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 10528
2018 Term 7 938
2018 Casual 12 79
2018 Student 11 121

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 10527
2018 Term 12 941
2018 Casual 15 79
2018 Student 18 123

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 10527
2018 Term 9 938
2018 Casual 12 80
2018 Student 7 121

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 10520
2018 Term 29 937
2018 Casual 18 79
2018 Student 25 121

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 10519
2018 Term 25 939
2018 Casual 12 79
2018 Student 20 121

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 10519
2018 Term 17 935
2018 Casual 13 79
2018 Student 11 121

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 10518
2018 Term 9 935
2018 Casual 6 79
2018 Student 7 121

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 10518
2018 Term 26 936
2018 Casual 36 79
2018 Student 40 123

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 10520
2018 Term 29 937
2018 Casual 31 79
2018 Student 35 122

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 10518
2018 Term 4 934
2018 Student 7 121

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 10517
2018 Term 2 934
2018 Casual 0 79
2018 Student 7 121

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 10520
2018 Term 6 934

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 10521
2018 Seasonal 10 66
2018 Term 12 935
2018 Casual 7 79

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 1 10517
2018 Term 1 934
2018 Casual 0 79
2018 Student 0 121

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 10520
2018 Term 12 938
2018 Casual 13 79
2018 Student 6 122

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 10517
2018 Casual 0 79
2018 Student 0 121

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 10520
2018 Term 19 941
2018 Casual 19 80
2018 Student 15 122

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 10546
2018 Term 26 941
2018 Casual 22 79
2018 Student 16 121

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 10540
2018 Term 12 939
2018 Casual 12 79
2018 Student 8 121

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 10540
2018 Term 4 938

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 10544
2018 Seasonal 25 67
2018 Term 12 941
2018 Student 0 121

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 10539
2018 Term 3 936

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 10539
2018 Seasonal 9 66
2018 Term 5 938
2018 Student 0 121

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 10539
2018 Term 11 936
2018 Casual 6 79
2018 Student 11 122

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 10538
2018 Term 8 937
2018 Casual 11 79
2018 Student 4 121

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 10543
2018 Term 53 944
2018 Casual 58 79
2018 Student 65 122

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 9849
2018 Term 6 885
2018 Student 7 121

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 9847
2018 Term 21 887
2018 Casual 35 77
2018 Student 46 122

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 9847
2018 Term 5 885
2018 Student 10 121

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 9848
2018 Seasonal 0 60
2018 Term 3 885

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 3 9847
2018 Term 4 887

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 9847
2018 Term 4 885

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 9847
2018 Term 7 886
2018 Casual 14 78
2018 Student 7 121

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 9849
2018 Term 17 887
2018 Casual 13 77
2018 Student 24 121

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 9852
2018 Seasonal 21 60
2018 Term 9 885
2018 Student 6 121

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 9850
2018 Term 25 889
2018 Casual 14 77
2018 Student 21 121

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 9850
2018 Term 9 887
2018 Casual 6 77
2018 Student 4 121

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 9855
2018 Term 45 894
2018 Casual 32 77
2018 Student 27 121

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 2 9847
2018 Term 2 886
2018 Student 0 121

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 65 9855
2018 Term 55 895
2018 Casual 41 77
2018 Student 47 122

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 9847
2018 Seasonal 8 62
2018 Term 3 885
2018 Casual 0 77

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 9847
2018 Term 15 885
2018 Casual 12 77
2018 Student 18 121

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 19 25 5 5 26 5 51 14 134867
2018 Seasonal 20 20 27 4 5 19 5 52 13 848
2018 Term 25 17 19 2 2 28 7 64 7 18307
2018 Casual 30 13 14 2 1 30 10 72 4 2761
2018 Student 28 13 10 1 1 35 12 77 4 3438
2018 Governor-in-council appointment 32 15 18 2 1 28 4 70 4 154
2017 Indeterminate (permanent) 16 19 22 4 4 29 6 54 13 146112
2017 Seasonal 20 17 23 5 5 24 7 54 13 862
2017 Term 24 16 15 2 2 31 9 68 6 18924
2017 Casual 25 14 11 1 1 32 15 73 5 3024
2017 Student 28 13 7 2 1 34 15 81 5 4107
2017 Governor-in-council appointment 31 20 9 3 4 23 10 77 10 158
2014 Indeterminate (permanent) 16 18 22 4 4 31 6 54 12 158748
2014 Seasonal 19 23 22 3 3 23 7 60 9 984
2014 Term 23 17 16 2 2 31 9 66 7 14920
2014 Casual 22 14 13 2 1 35 13 70 5 2691
2014 Student 27 13 8 1 0 33 18 81 3 2532
2014 Governor-in-council appointment 31 11 11 2 2 26 16 74 7 250

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 32 21 5 5 9 1 67 10 134840
2018 Seasonal 30 30 20 6 4 8 1 67 11 840
2018 Term 41 28 14 3 2 10 1 78 5 18321
2018 Casual 46 22 11 2 1 15 3 83 4 2765
2018 Student 44 24 10 2 1 17 2 84 3 3437
2018 Governor-in-council appointment 53 25 12 2 1 8 0 84 3 155
2017 Indeterminate (permanent) 28 32 18 4 4 12 1 70 10 145915
2017 Seasonal 30 30 19 4 4 11 2 69 9 862
2017 Term 41 28 12 2 2 13 2 81 5 18904
2017 Casual 41 24 9 1 1 17 6 85 3 3019
2017 Student 47 22 8 2 1 16 5 88 3 4109
2017 Governor-in-council appointment 52 22 8 4 2 7 6 85 6 158
2014 Indeterminate (permanent) 27 31 19 4 3 14 1 68 9 158650
2014 Seasonal 28 33 21 4 3 10 2 69 8 986
2014 Term 39 28 13 3 2 14 2 79 5 14929
2014 Casual 38 23 10 2 1 21 5 82 4 2692
2014 Student 43 21 9 1 0 20 6 86 2 2531
2014 Governor-in-council appointment 46 15 9 1 3 18 7 82 6 249
2011 Indeterminate (permanent) 34 37 15 4 3 8 0 77 7 176876
2011 Seasonal 37 34 14 5 3 5 1 76 10 1063
2011 Term 45 32 11 3 1 8 0 84 4 14065
2011 Casual 46 29 10 2 1 11 1 85 4 1879
2011 Student 49 27 9 2 0 11 1 87 3 2326
2011 Governor-in-council appointment 54 26 9 1 2 6 1 87 4 244
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 27 11 5 5 1 0 79 10 134165
2018 Seasonal 52 25 10 6 6 1 0 78 12 840
2018 Term 59 24 9 3 3 1 0 84 6 18213
2018 Casual 64 23 7 2 2 1 1 89 4 2746
2018 Student 69 20 6 2 2 1 0 90 4 3449
2018 Governor-in-council appointment 47 15 10 6 6 2 15 74 14 154
2017 Indeterminate (permanent) 51 26 11 5 5 2 0 79 10 146137
2017 Seasonal 52 26 12 3 5 2 0 79 8 866
2017 Term 60 23 9 3 3 2 0 85 6 18937
2017 Casual 67 21 7 2 2 2 1 90 3 3028
2017 Student 72 18 5 2 2 1 0 91 4 4105
2017 Governor-in-council appointment 41 17 8 4 9 1 19 73 17 158

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 41 16 8 4 2 0 71 13 134868
2018 Seasonal 19 36 21 13 8 3 0 57 21 849
2018 Term 32 37 16 7 4 3 0 72 12 18330
2018 Casual 34 31 15 6 3 9 1 73 10 2769
2018 Student 32 36 14 8 3 7 1 73 12 3461
2018 Governor-in-council appointment 47 28 13 4 5 4 0 77 9 154
2017 Indeterminate (permanent) 24 41 16 9 6 3 0 67 16 146022
2017 Seasonal 14 32 23 12 11 6 1 50 25 864
2017 Term 27 38 16 8 5 6 0 69 14 18934
2017 Casual 26 31 16 7 4 14 2 69 13 3026
2017 Student 26 37 14 9 4 10 1 70 15 4110
2017 Governor-in-council appointment 37 32 14 5 6 5 2 74 11 158

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 35 18 14 10 1 0 57 25 135088
2018 Seasonal 20 33 20 15 10 2 0 54 25 849
2018 Term 30 35 16 10 6 2 0 67 16 18346
2018 Casual 39 33 14 6 3 5 1 76 10 2771
2018 Student 37 36 13 7 3 4 0 76 10 3458
2018 Governor-in-council appointment 41 32 9 10 7 1 0 73 18 155
2017 Indeterminate (permanent) 16 37 18 15 12 2 0 54 28 146074
2017 Seasonal 18 32 18 18 11 3 0 52 29 866
2017 Term 24 39 16 11 6 3 0 65 18 18935
2017 Casual 31 39 15 7 4 5 1 74 11 3023
2017 Student 34 39 13 7 2 4 0 76 10 4113
2017 Governor-in-council appointment 35 33 9 10 12 2 1 69 22 158

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 24 22 14 18 0 1 46 33 135090
2018 Seasonal 12 18 24 17 28 0 1 31 45 848
2018 Term 22 24 21 14 17 0 1 47 31 18358
2018 Casual 25 23 20 12 16 2 2 50 29 2773
2018 Student 27 27 22 11 11 1 1 55 23 3456
2018 Governor-in-council appointment 44 22 16 8 8 0 2 68 16 156
2017 Indeterminate (permanent) 22 24 20 14 19 0 2 47 33 145896
2017 Seasonal 10 21 18 20 29 0 1 32 50 865
2017 Term 20 23 19 15 20 1 2 44 37 18952
2017 Casual 22 21 19 15 20 1 2 44 36 3024
2017 Student 25 25 20 12 16 0 2 51 29 4112
2017 Governor-in-council appointment 46 20 8 6 14 1 5 70 22 158

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 26 29 17 12 0 1 41 29 135000
2018 Seasonal 28 31 22 12 5 0 1 60 17 847
2018 Term 27 29 26 11 6 0 1 58 16 18338
2018 Casual 41 30 19 5 2 1 2 73 8 2770
2018 Student 40 31 20 6 2 0 1 72 8 3457
2018 Governor-in-council appointment 18 22 27 18 14 0 1 41 32 156
2017 Indeterminate (permanent) 16 27 27 17 12 0 1 43 29 145964
2017 Seasonal 31 30 22 10 5 0 1 62 16 865
2017 Term 29 29 24 10 6 1 2 60 16 18936
2017 Casual 39 30 18 7 2 0 3 72 10 3026
2017 Student 42 31 18 5 2 0 2 75 7 4111
2017 Governor-in-council appointment 19 13 29 19 17 1 2 33 37 158

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 30 25 14 8 0 2 52 22 134476
2018 Seasonal 41 30 15 6 2 1 6 76 8 839
2018 Term 38 28 18 8 4 1 4 69 13 18253
2018 Casual 49 27 14 4 2 1 3 79 7 2753
2018 Student 56 24 10 5 1 1 3 83 6 3446
2018 Governor-in-council appointment 28 26 21 13 9 0 2 55 23 154
2017 Indeterminate (permanent) 22 30 23 14 9 0 2 53 23 145657
2017 Seasonal 43 26 14 6 3 1 7 74 10 861
2017 Term 39 27 16 7 4 1 5 71 12 18886
2017 Casual 47 26 13 5 2 1 6 78 8 3015
2017 Student 60 21 10 4 1 0 4 84 5 4107
2017 Governor-in-council appointment 28 28 18 14 10 1 2 57 24 157

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 23 24 18 16 1 1 41 35 134531
2018 Seasonal 20 25 22 15 16 1 1 46 32 843
2018 Term 34 24 19 11 8 2 2 60 20 18308
2018 Casual 42 24 17 8 5 2 3 69 14 2767
2018 Student 46 23 16 7 5 1 3 71 12 3443
2018 Governor-in-council appointment 26 22 19 14 17 0 3 49 32 154
2017 Indeterminate (permanent) 17 23 23 18 16 1 2 42 35 145936
2017 Seasonal 24 22 23 14 14 1 2 47 29 864
2017 Term 34 24 18 11 8 2 4 61 19 18918
2017 Casual 38 23 17 9 6 2 5 65 16 3025
2017 Student 49 23 14 6 4 1 3 75 10 4114
2017 Governor-in-council appointment 25 19 19 10 24 1 3 45 35 158

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 24 14 7 5 0 6 72 12 134537
2018 Seasonal 48 27 9 6 3 1 5 80 10 841
2018 Term 60 19 9 3 2 1 6 85 6 18289
2018 Casual 65 17 6 2 1 1 8 90 3 2757
2018 Student 67 17 7 2 1 0 5 89 3 3440
2018 Governor-in-council appointment 26 25 18 13 12 0 5 54 27 155
2017 Indeterminate (permanent) 41 25 14 6 5 1 9 73 12 145716
2017 Seasonal 49 25 12 4 3 1 6 79 8 863
2017 Term 57 18 9 3 2 1 10 85 5 18883
2017 Casual 59 16 7 2 1 1 14 88 4 3017
2017 Student 66 17 6 2 1 0 7 90 3 4106
2017 Governor-in-council appointment 25 17 23 13 12 0 9 46 28 158

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 28 22 12 10 0 1 56 22 134855
2018 Seasonal 27 30 21 11 9 0 2 58 21 845
2018 Term 40 27 18 8 6 0 1 67 14 18320
2018 Casual 53 22 13 5 3 1 3 78 9 2762
2018 Student 47 26 16 6 4 1 1 73 10 3447
2018 Governor-in-council appointment 27 26 19 15 13 0 0 54 28 156
2017 Indeterminate (permanent) 27 30 22 12 8 0 1 57 20 145576
2017 Seasonal 31 31 19 10 7 0 1 63 18 861
2017 Term 38 29 19 8 5 0 1 68 14 18876
2017 Casual 48 27 14 5 3 1 3 78 8 3017
2017 Student 44 28 17 7 3 0 1 73 10 4100
2017 Governor-in-council appointment 25 32 20 13 5 0 5 60 19 157

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 34 25 11 7 1 1 57 18 134653
2018 Seasonal 24 33 21 11 8 1 2 59 20 844
2018 Term 35 31 19 7 4 1 2 68 12 18266
2018 Casual 46 29 14 4 1 2 4 79 6 2765
2018 Student 48 28 14 4 2 1 2 79 6 3445
2018 Governor-in-council appointment 48 24 8 8 7 0 5 76 15 154
2017 Indeterminate (permanent) 24 32 23 12 7 1 1 57 19 145477
2017 Seasonal 25 33 21 12 7 1 2 59 19 859
2017 Term 38 30 17 7 4 1 3 70 12 18854
2017 Casual 49 25 13 5 2 1 5 79 7 3017
2017 Student 51 27 13 4 2 1 2 81 6 4102
2017 Governor-in-council appointment 40 26 15 5 6 1 8 72 12 157

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 32 26 15 9 0 1 50 24 134620
2018 Seasonal 28 29 22 11 6 1 3 59 18 844
2018 Term 33 30 20 9 5 1 2 65 14 18260
2018 Casual 44 30 15 5 2 1 3 77 7 2765
2018 Student 45 28 16 5 2 1 2 76 8 3449
2018 Governor-in-council appointment 45 29 16 4 3 0 3 76 8 154
2017 Indeterminate (permanent) 19 31 24 15 9 1 1 51 24 145501
2017 Seasonal 32 29 21 9 6 1 2 63 16 860
2017 Term 35 31 18 8 4 1 3 69 12 18869
2017 Casual 44 27 14 6 2 1 5 76 9 3014
2017 Student 50 26 14 5 1 1 3 79 7 4094
2017 Governor-in-council appointment 38 31 15 7 3 0 6 73 11 157

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 31 23 12 8 0 1 57 20 134507
2018 Seasonal 33 29 20 10 7 0 1 63 17 844
2018 Term 37 29 18 9 5 1 2 68 13 18245
2018 Casual 42 28 15 8 3 1 2 72 12 2760
2018 Student 35 29 20 9 5 0 1 65 14 3444
2018 Governor-in-council appointment 59 22 7 6 2 0 4 84 9 154
2017 Indeterminate (permanent) 25 31 21 13 8 1 1 58 21 145552
2017 Seasonal 34 32 17 9 5 1 2 68 14 862
2017 Term 40 29 16 8 4 1 3 71 13 18867
2017 Casual 44 27 15 6 4 1 4 74 10 3018
2017 Student 42 28 17 8 4 0 2 71 12 4099
2017 Governor-in-council appointment 52 23 9 8 1 1 7 81 10 156

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 31 23 12 7 0 1 57 20 134136
2018 Seasonal 41 33 14 7 2 1 2 76 10 846
2018 Term 34 30 20 9 5 0 1 65 14 18202
2018 Casual 45 28 17 5 2 1 2 75 8 2750
2018 Student 43 30 17 7 2 1 1 74 9 3439
2018 Governor-in-council appointment 39 29 18 6 5 0 4 70 11 154
2017 Indeterminate (permanent) 26 31 22 12 7 1 2 59 19 145222
2017 Seasonal 42 30 15 6 3 1 2 75 9 858
2017 Term 36 30 18 8 4 1 2 69 13 18833
2017 Casual 43 29 14 6 3 1 4 76 9 3012
2017 Student 47 30 14 4 2 1 2 79 6 4096
2017 Governor-in-council appointment 41 26 14 8 5 0 4 71 14 157

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 25 14 6 5 0 2 75 11 134040
2018 Seasonal 47 28 13 6 5 1 1 76 11 845
2018 Term 57 21 12 4 3 0 3 81 7 18202
2018 Casual 64 18 8 3 2 1 3 86 5 2753
2018 Student 66 19 9 3 1 0 1 86 5 3433
2018 Governor-in-council appointment 60 23 9 2 3 0 2 86 5 154
2017 Indeterminate (permanent) 50 25 13 6 4 0 2 76 10 145988
2017 Seasonal 49 27 16 5 2 0 1 76 7 864
2017 Term 58 22 11 4 2 0 2 82 6 18923
2017 Casual 64 19 9 3 2 0 4 86 4 3024
2017 Student 70 18 8 2 1 0 2 89 3 4108
2017 Governor-in-council appointment 68 17 6 4 1 0 4 89 5 158

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 65 16 7 3 3 1 5 87 6 134255
2018 Seasonal 62 17 8 4 3 3 4 84 7 840
2018 Term 71 13 6 2 2 1 5 89 4 18208
2018 Casual 75 13 4 1 1 1 5 93 2 2759
2018 Student 80 10 3 2 1 1 4 94 2 3443
2018 Governor-in-council appointment 81 8 3 2 1 1 4 95 3 153

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 65 15 8 4 5 1 3 83 9 134325
2018 Seasonal 63 16 9 5 5 1 2 81 10 847
2018 Term 73 11 5 3 3 1 4 88 6 18230
2018 Casual 80 8 3 2 2 2 4 93 4 2758
2018 Student 82 8 3 2 2 1 3 93 3 3437
2018 Governor-in-council appointment 82 8 1 3 1 1 3 94 5 154
2017 Indeterminate (permanent) 67 14 7 4 4 1 3 84 8 145978
2017 Seasonal 64 17 8 6 3 0 2 83 9 863
2017 Term 76 10 5 2 2 1 4 90 5 18911
2017 Casual 81 7 3 2 2 1 5 93 4 3023
2017 Student 85 7 3 1 1 1 3 95 2 4111
2017 Governor-in-council appointment 80 10 1 1 3 1 3 94 4 157

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 29 12 5 3 0 1 80 8 134776
2018 Seasonal 41 33 15 7 4 0 1 74 10 847
2018 Term 62 22 9 3 2 0 2 86 5 18310
2018 Casual 70 17 6 2 2 1 3 90 4 2765
2018 Student 72 16 6 3 1 0 2 90 4 3448
2018 Governor-in-council appointment 65 26 3 2 3 0 2 92 5 152
2017 Indeterminate (permanent) 51 29 11 4 3 0 2 82 7 145895
2017 Seasonal 45 32 15 5 2 0 1 77 7 865
2017 Term 64 21 7 3 2 0 3 88 5 18902
2017 Casual 70 16 5 2 2 0 4 90 4 3021
2017 Student 73 15 5 2 1 0 2 91 4 4103
2017 Governor-in-council appointment 69 17 5 2 3 1 4 90 5 158

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 23 12 7 6 0 1 74 13 134382
2018 Seasonal 44 26 14 8 8 0 1 70 15 846
2018 Term 65 17 8 4 4 0 2 84 8 18256
2018 Casual 74 12 6 3 2 1 2 89 5 2760
2018 Student 75 13 5 3 2 0 2 90 5 3433
2018 Governor-in-council appointment 64 11 8 3 3 0 10 84 7 152
2017 Indeterminate (permanent) 54 22 10 6 5 0 2 78 12 145909
2017 Seasonal 50 23 12 10 4 0 1 74 14 868
2017 Term 68 16 6 3 3 1 3 87 6 18888
2017 Casual 75 11 5 2 2 1 4 91 4 3021
2017 Student 78 11 4 2 2 0 3 92 4 4104
2017 Governor-in-council appointment 60 17 4 4 1 1 12 89 6 157

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 14 6 2 1 0 26 86 5 133787
2018 Seasonal 53 13 5 2 2 0 25 88 5 840
2018 Term 62 6 3 1 0 1 28 95 2 18160
2018 Casual 66 4 1 1 0 1 27 97 2 2743
2018 Student 71 3 1 1 0 0 24 97 1 3420
2018 Governor-in-council appointment 56 20 5 0 2 0 16 92 2 151
2017 Indeterminate (permanent) 51 14 6 2 1 0 26 88 5 145789
2017 Seasonal 54 12 6 2 1 0 24 88 4 862
2017 Term 64 6 2 1 0 0 26 95 2 18902
2017 Casual 66 5 2 1 0 0 26 96 2 3018
2017 Student 76 3 1 1 0 0 19 98 1 4094
2017 Governor-in-council appointment 57 16 5 3 1 1 16 88 5 154

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 59 22 9 3 2 0 6 86 5 134205
2018 Seasonal 47 29 14 4 2 1 4 80 6 842
2018 Term 65 16 8 3 2 1 6 87 5 18186
2018 Casual 75 11 4 1 1 1 7 93 2 2756
2018 Student 76 11 5 2 1 0 5 92 3 3440
2018 Governor-in-council appointment 65 23 7 0 2 0 2 90 2 152
2017 Indeterminate (permanent) 61 20 8 3 1 0 7 88 4 145161
2017 Seasonal 55 25 9 3 2 1 4 85 5 860
2017 Term 66 15 7 3 2 1 7 88 4 18805
2017 Casual 74 11 4 1 1 1 9 94 2 3005
2017 Student 77 12 4 1 0 0 5 94 2 4081
2017 Governor-in-council appointment 64 19 7 2 1 0 7 89 3 157

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 71 15 5 2 2 0 4 90 5 134645
2018 Seasonal 43 22 14 9 11 0 2 66 20 846
2018 Term 21 16 19 16 26 0 1 38 43 18322
2018 Casual 35 15 15 13 18 1 4 53 32 2768
2018 Student 55 16 11 7 7 0 4 74 14 3450
2018 Governor-in-council appointment 52 14 11 7 11 0 6 69 20 152
2017 Indeterminate (permanent) 68 17 6 3 2 1 4 89 5 146053
2017 Seasonal 41 21 14 11 10 0 4 64 21 865
2017 Term 20 17 19 18 25 0 1 38 43 18935
2017 Casual 34 14 14 13 17 1 6 52 33 3024
2017 Student 56 15 11 8 6 0 4 74 14 4113
2017 Governor-in-council appointment 54 14 8 7 11 0 6 73 19 158

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 29 14 5 2 0 2 78 7 134485
2018 Seasonal 45 32 13 4 3 0 2 80 7 844
2018 Term 50 27 13 4 3 0 2 80 7 18289
2018 Casual 62 20 10 3 2 0 3 85 4 2762
2018 Student 52 26 13 4 3 0 2 79 7 3445
2018 Governor-in-council appointment 71 18 7 0 0 0 4 92 0 153
2017 Indeterminate (permanent) 48 30 13 4 2 0 3 80 6 145783
2017 Seasonal 49 30 11 6 2 0 2 81 8 862
2017 Term 53 27 11 4 2 0 3 83 6 18909
2017 Casual 61 21 9 2 1 0 4 86 4 3020
2017 Student 56 25 11 4 2 0 2 83 6 4104
2017 Governor-in-council appointment 69 22 2 0 0 0 7 97 0 156

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 12 30 37 15 6 0 0 42 21 135320
2018 Seasonal 17 32 30 15 5 0 0 50 20 853
2018 Term 18 36 32 10 3 0 0 54 14 18392
2018 Casual 31 40 22 5 1 0 0 71 6 2775
2018 Student 32 42 21 4 1 0 0 74 5 3463
2018 Governor-in-council appointment 18 28 37 12 5 0 1 46 17 152
2017 Indeterminate (permanent) 10 28 39 15 7 0 0 39 22 146252
2017 Seasonal 16 32 35 11 6 1 0 48 17 867
2017 Term 16 35 34 10 4 0 0 51 14 18950
2017 Casual 28 38 25 6 2 0 1 67 7 3025
2017 Student 26 45 23 4 1 0 0 72 5 4117
2017 Governor-in-council appointment 15 24 32 21 7 1 0 40 28 158

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 21 39 21 8 0 0 29 32 133768
2018 Seasonal 10 17 36 24 11 0 1 36 28 837
2018 Term 7 15 36 26 14 0 0 41 23 18189
2018 Casual 4 8 29 31 27 0 1 59 12 2750
2018 Student 4 11 31 32 22 0 0 54 15 3439
2018 Governor-in-council appointment 8 15 41 19 17 0 0 36 23 153
2017 Indeterminate (permanent) 9 21 40 20 8 0 0 29 31 145764
2017 Seasonal 8 17 36 26 12 0 1 38 25 863
2017 Term 6 15 37 26 15 0 1 41 21 18890
2017 Casual 3 9 32 30 24 0 2 55 13 3017
2017 Student 4 9 30 32 24 1 1 57 13 4103
2017 Governor-in-council appointment 6 25 38 20 11 0 0 32 30 156
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 27 20 11 11 2 1 29 71 135291
2018 Seasonal 14 25 25 17 18 1 0 14 86 846
2018 Term 30 25 19 11 11 3 1 31 69 18365
2018 Casual 32 20 17 11 12 5 3 35 65 2776
2018 Student 36 23 18 10 6 5 2 39 61 3458
2018 Governor-in-council appointment 43 26 19 5 6 1 0 43 57 154
2017 Indeterminate (permanent) 31 25 18 10 11 4 1 33 67 146262
2017 Seasonal 11 23 25 16 23 2 1 11 89 866
2017 Term 24 22 21 14 15 4 1 25 75 18956
2017 Casual 22 19 18 14 20 4 3 24 76 3031
2017 Student 27 21 20 12 13 4 2 29 71 4116
2017 Governor-in-council appointment 45 21 16 5 8 2 1 47 53 158

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 92485
2018 Seasonal 39 682
2018 Term 33 11915
2018 Casual 49 1645
2018 Student 39 1923
2018 Governor-in-council appointment 23 85
2017 Indeterminate (permanent) 18 92448
2017 Seasonal 30 731
2017 Term 36 13213
2017 Casual 53 2122
2017 Student 46 2642
2017 Governor-in-council appointment 30 79

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 92498
2018 Seasonal 42 683
2018 Term 38 11915
2018 Casual 37 1644
2018 Student 49 1924
2018 Governor-in-council appointment 34 85
2017 Indeterminate (permanent) 32 92448
2017 Seasonal 36 731
2017 Term 38 13213
2017 Casual 40 2122
2017 Student 60 2642
2017 Governor-in-council appointment 29 79

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 92471
2018 Seasonal 26 681
2018 Term 28 11903
2018 Casual 26 1644
2018 Student 38 1920
2018 Governor-in-council appointment 10 85
2017 Indeterminate (permanent) 17 92448
2017 Seasonal 20 731
2017 Term 22 13213
2017 Casual 26 2122
2017 Student 32 2642
2017 Governor-in-council appointment 13 79

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 92520
2018 Seasonal 62 686
2018 Term 33 11915
2018 Casual 16 1645
2018 Student 15 1924
2018 Governor-in-council appointment 10 85
2017 Indeterminate (permanent) 51 92448
2017 Seasonal 64 731
2017 Term 35 13213
2017 Casual 17 2122
2017 Student 19 2642
2017 Governor-in-council appointment 21 79

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 92449
2018 Seasonal 4 676
2018 Term 4 11899
2018 Casual 2 1642
2018 Student 1 1920
2018 Governor-in-council appointment 1 85
2017 Indeterminate (permanent) 7 92448
2017 Seasonal 3 731
2017 Term 4 13213
2017 Casual 1 2122
2017 Student 1 2642
2017 Governor-in-council appointment 3 79

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 92488
2018 Seasonal 31 684
2018 Term 22 11906
2018 Casual 17 1643
2018 Student 14 1922
2018 Governor-in-council appointment 31 85

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 92477
2018 Seasonal 33 685
2018 Term 38 11910
2018 Casual 36 1643
2018 Student 25 1924
2018 Governor-in-council appointment 45 85
2017 Indeterminate (permanent) 40 92448
2017 Seasonal 33 731
2017 Term 44 13213
2017 Casual 38 2122
2017 Student 28 2642
2017 Governor-in-council appointment 47 79

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 5 40 19 11 5 20 88311
2018 Seasonal 4 27 21 11 5 32 645
2018 Term 6 50 17 9 4 13 11294
2018 Casual 7 51 15 10 4 13 1547
2018 Student 6 67 15 5 3 4 1785
2018 Governor-in-council appointment 6 54 20 11 2 6 81
2017 Indeterminate (permanent) 7 47 18 10 4 14 90632
2017 Seasonal 5 36 19 15 4 22 702
2017 Term 6 52 17 9 4 12 12948
2017 Casual 5 51 17 11 4 12 2081
2017 Student 7 58 16 9 2 8 2585
2017 Governor-in-council appointment 5 55 24 11 0 5 77

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 33 67 91851
2018 Seasonal 31 69 695
2018 Term 41 59 11851
2018 Casual 43 57 1640
2018 Student 54 46 1911
2018 Governor-in-council appointment 37 63 85

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 16 14 10 12 1 7 62 23 134871
2018 Seasonal 34 19 16 9 11 3 9 59 23 841
2018 Term 46 17 13 6 6 2 10 71 14 18307
2018 Casual 46 13 9 5 6 4 17 75 14 2756
2018 Student 44 16 10 5 4 4 17 76 11 3445
2018 Governor-in-council appointment 71 6 5 2 2 1 12 89 5 156

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 21 18 18 24 2 7 34 46 92220
2018 Seasonal 13 24 16 21 21 2 3 40 44 701
2018 Term 15 25 17 17 17 2 6 44 37 11889
2018 Casual 21 25 18 15 12 2 7 51 30 1645
2018 Student 25 28 15 14 12 2 5 56 27 1924
2018 Governor-in-council appointment 27 25 14 15 9 0 10 58 26 85
2017 Indeterminate (permanent) 10 20 16 17 25 2 9 34 48 93139
2017 Seasonal 10 21 16 20 26 2 5 34 49 739
2017 Term 14 26 14 17 21 2 7 44 41 13289
2017 Casual 22 25 13 14 17 2 6 52 34 2140
2017 Student 28 27 12 14 13 2 5 59 28 2660
2017 Governor-in-council appointment 34 26 10 13 6 1 10 68 21 80

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 12 15 19 41 2 7 18 65 92235
2018 Seasonal 4 13 14 22 39 3 4 19 66 700
2018 Term 8 17 17 19 31 2 6 27 54 11904
2018 Casual 10 17 17 20 27 3 7 30 51 1647
2018 Student 11 22 17 19 20 3 8 37 44 1921
2018 Governor-in-council appointment 5 15 11 20 27 7 14 26 60 85
2017 Indeterminate (permanent) 3 9 12 17 46 3 10 14 71 93088
2017 Seasonal 3 10 15 18 44 3 6 15 68 739
2017 Term 5 13 12 17 43 2 7 20 66 13285
2017 Casual 8 14 12 17 38 3 8 24 62 2140
2017 Student 10 16 13 18 31 4 9 29 56 2662
2017 Governor-in-council appointment 12 14 13 9 28 9 15 35 49 80
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