2018 Public Service Employee Survey Results by Theme for the Public Service by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 42 9 6 3 0 0 82 9 36415
2018 Non-supervisor 32 41 13 8 6 0 0 74 14 123300
2017 Supervisor 40 43 8 6 3 0 0 83 9 38822
2017 Non-supervisor 31 44 12 8 6 0 0 75 13 134989
2014 Supervisor 36 44 9 7 4 0 0 80 11 40287
2014 Non-supervisor 28 44 13 9 6 0 0 72 15 140662
2011 Supervisor 41 41 8 6 3 0 0 82 9 46609
2011 Non-supervisor 33 41 12 8 6 0 0 74 14 151331
2008 Supervisor 43 41 8 6 3 0 0 84 9 37037
2008 Non-supervisor 33 42 12 8 5 0 0 75 13 125897

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 39 12 10 6 0 0 72 16 36512
2018 Non-supervisor 28 37 15 12 9 0 0 64 21 123541
2017 Supervisor 32 39 12 10 7 0 0 71 17 38767
2017 Non-supervisor 27 36 15 12 10 0 0 63 22 134838

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 33 6 2 1 0 0 90 3 36309
2018 Non-supervisor 48 35 10 4 2 0 0 84 6 122888
2017 Supervisor 59 33 6 2 1 0 0 91 3 38748
2017 Non-supervisor 50 35 9 3 2 0 0 85 5 134655
2014 Supervisor 65 26 5 2 1 0 0 92 3 40262
2014 Non-supervisor 57 30 8 3 2 0 0 87 4 140567
2011 Supervisor 64 29 5 2 1 0 0 93 3 46653
2011 Non-supervisor 56 32 8 3 1 0 0 88 4 151517

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 40 9 5 2 0 0 84 7 36531
2018 Non-supervisor 39 39 12 6 4 0 0 78 10 123691
2017 Supervisor 44 40 9 5 2 0 0 84 7 38669
2017 Non-supervisor 39 39 11 6 4 0 0 79 10 134456
2014 Supervisor 44 39 9 5 2 0 0 83 8 40260
2014 Non-supervisor 38 40 12 6 4 0 0 78 10 140569
2011 Supervisor 46 41 7 5 2 0 0 87 6 46670
2011 Non-supervisor 40 41 10 6 3 0 0 81 9 151511
2008 Supervisor 48 40 6 4 2 0 0 88 6 37173
2008 Non-supervisor 40 42 9 6 3 0 0 82 9 126620

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 33 16 9 5 0 0 70 14 36445
2018 Non-supervisor 35 31 17 9 8 1 0 66 17 123399
2017 Supervisor 35 34 16 9 6 0 0 69 15 38786
2017 Non-supervisor 33 32 17 9 8 1 0 66 18 134748
2014 Supervisor 30 36 16 11 7 0 0 66 18 40204
2014 Non-supervisor 27 35 17 11 8 1 0 63 20 140264
2011 Supervisor 31 36 17 10 6 1 0 67 16 46625
2011 Non-supervisor 27 35 19 10 7 1 0 63 18 151357

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 36 15 9 5 0 0 71 14 36346
2018 Non-supervisor 33 34 16 10 7 0 0 67 17 122894
2017 Supervisor 33 37 14 10 5 0 0 71 15 38800
2017 Non-supervisor 32 35 16 10 7 0 0 67 18 134799
2014 Supervisor 29 37 15 12 6 0 0 67 18 40198
2014 Non-supervisor 26 36 17 12 8 0 0 63 20 140217
2011 Supervisor 30 39 15 11 6 0 0 69 17 46585
2011 Non-supervisor 26 38 17 11 7 0 0 64 19 151226
2008 Supervisor 31 40 13 11 5 0 0 71 16 37148
2008 Non-supervisor 27 40 15 11 7 0 0 67 18 126557

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 26 18 11 7 2 0 63 18 36523
2018 Non-supervisor 30 25 19 12 10 3 1 58 23 123621
2017 Supervisor 34 27 18 11 7 3 0 63 19 38807
2017 Non-supervisor 30 25 18 12 10 5 1 58 23 134775
2014 Supervisor 32 26 18 12 8 3 1 61 21 40192
2014 Non-supervisor 27 26 19 13 11 5 1 56 25 140241
2011 Supervisor 33 27 17 11 8 3 1 63 20 46607
2011 Non-supervisor 28 26 18 12 10 5 1 58 24 151322
2008 Supervisor 32 30 16 11 7 3 1 64 19 37143
2008 Non-supervisor 26 29 17 13 9 5 1 58 24 126537
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 31 11 7 4 1 0 77 11 36393
2018 Non-supervisor 45 29 12 6 5 2 1 76 12 123226
2017 Supervisor 45 32 11 7 4 1 0 78 11 38824
2017 Non-supervisor 44 30 12 6 5 2 1 76 12 134998
2014 Supervisor 43 32 12 7 5 1 0 76 12 40294
2014 Non-supervisor 42 31 12 7 5 2 1 75 12 140670
2011 Supervisor 42 33 12 8 5 1 0 75 13 46620
2011 Non-supervisor 40 31 13 7 6 2 1 73 13 151448
2008 Supervisor 39 33 12 8 6 2 0 73 15 37169
2008 Non-supervisor 38 31 13 8 7 3 1 71 16 126618

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 34 10 8 5 0 0 77 12 36306
2018 Non-supervisor 42 32 11 8 6 1 0 75 14 123017
2017 Supervisor 43 35 9 8 5 0 0 79 13 38821
2017 Non-supervisor 42 33 10 8 6 1 0 75 14 134933
2014 Supervisor 42 35 9 8 5 0 0 77 13 40295
2014 Non-supervisor 39 34 11 9 6 1 0 74 15 140662
2011 Supervisor 40 36 9 9 5 0 0 76 14 46601
2011 Non-supervisor 37 35 11 10 6 1 0 72 17 151332
2008 Supervisor 37 36 9 10 7 0 0 74 17 37151
2008 Non-supervisor 35 34 11 10 8 1 0 70 19 126573

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 29 11 7 5 0 0 77 12 36438
2018 Non-supervisor 46 28 11 7 6 0 0 75 14 123315
2017 Supervisor 49 29 10 7 5 0 0 79 12 38748
2017 Non-supervisor 49 27 11 7 6 0 0 77 13 134750
2014 Supervisor 47 31 10 7 5 0 0 78 11 40270
2014 Non-supervisor 46 29 11 7 6 0 0 76 13 140605

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 34 15 10 7 2 0 67 17 36615
2018 Non-supervisor 28 30 17 9 8 7 0 63 19 123986
2017 Supervisor 29 36 14 11 7 3 0 67 19 38840
2017 Non-supervisor 27 31 16 9 8 8 0 63 19 135000
2014 Supervisor 28 37 15 11 6 4 0 68 17 40260
2014 Non-supervisor 23 31 17 10 8 9 0 60 20 140467
2011 Supervisor 26 34 16 11 8 4 0 63 20 46618
2011 Non-supervisor 21 30 19 11 10 8 1 56 23 151350

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 35 17 13 9 1 0 61 22 36504
2018 Non-supervisor 25 30 18 13 11 3 0 57 25 123708
2017 Supervisor 25 36 16 14 9 1 0 61 23 38827
2017 Non-supervisor 24 30 18 13 11 3 0 56 26 134956
2014 Supervisor 24 35 17 14 9 1 0 59 23 40259
2014 Non-supervisor 20 30 20 15 12 3 0 52 28 140464
2011 Supervisor 21 35 17 15 11 1 0 57 26 46595
2011 Non-supervisor 19 30 20 14 14 3 0 51 29 151238
2008 Supervisor 23 35 16 14 10 1 0 59 25 37171
2008 Non-supervisor 20 32 19 13 13 3 0 54 27 126547

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 34 20 18 10 1 0 50 29 36513
2018 Non-supervisor 18 27 21 16 12 6 0 48 30 123571
2017 Supervisor 15 35 19 18 11 1 0 51 30 38806
2017 Non-supervisor 17 27 20 16 13 7 0 48 31 134843
2014 Supervisor 14 34 20 20 11 2 0 48 32 40254
2014 Non-supervisor 14 27 21 18 14 6 0 44 34 140395
2011 Supervisor 11 35 19 21 12 2 0 47 33 46634
2011 Non-supervisor 11 30 21 18 13 7 0 44 33 151364
2008 Supervisor 10 36 18 22 12 2 0 47 35 37153
2008 Non-supervisor 11 30 20 19 13 7 0 44 35 126535

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 35 18 19 11 1 0 51 31 36614
2018 Non-supervisor 17 29 18 18 15 3 0 47 34 123793
2017 Supervisor 17 37 16 18 11 1 0 54 29 38788
2017 Non-supervisor 17 30 17 17 14 4 0 49 33 134815
2014 Supervisor 15 36 17 19 12 1 0 52 31 40245
2014 Non-supervisor 14 30 19 19 15 3 0 45 35 140367
2011 Supervisor 13 37 16 20 12 1 0 51 32 46595
2011 Non-supervisor 13 32 18 19 14 3 0 47 35 151268
2008 Supervisor 15 40 15 20 10 1 0 55 30 37170
2008 Non-supervisor 14 35 16 20 12 3 0 50 33 126540
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 37 16 13 8 0 0 63 21 36554
2018 Non-supervisor 25 33 17 13 11 0 0 59 24 123629
2017 Supervisor 26 38 15 13 8 0 0 64 21 38815
2017 Non-supervisor 25 35 16 13 11 0 0 60 24 134934
2014 Supervisor 24 37 16 14 9 0 0 61 23 40282
2014 Non-supervisor 21 34 17 15 12 0 0 55 27 140610
2011 Supervisor 22 40 15 14 9 0 0 63 23 46656
2011 Non-supervisor 21 37 16 14 11 0 0 58 26 151555

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 43 13 10 5 0 0 72 15 36611
2018 Non-supervisor 29 41 14 11 6 0 0 70 16 123744
2017 Supervisor 30 44 11 11 5 0 0 74 15 38802
2017 Non-supervisor 29 42 13 11 5 0 0 71 16 134888

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 33 17 17 11 4 2 52 29 36478
2018 Non-supervisor 12 19 20 16 15 16 3 37 38 123393
2017 Supervisor 14 33 16 19 11 4 2 50 32 38813
2017 Non-supervisor 11 18 18 17 15 19 3 37 40 134882
2014 Supervisor 14 33 17 19 12 3 2 50 32 40298
2014 Non-supervisor 10 18 19 18 16 15 3 34 42 140628

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 36 12 9 5 0 0 73 15 36444
2018 Non-supervisor 37 34 13 9 6 1 0 72 15 123427
2017 Supervisor 36 38 11 9 5 0 0 74 15 38830
2017 Non-supervisor 37 35 12 9 6 1 1 73 15 135037
2014 Supervisor 35 38 12 9 6 0 0 74 15 40305
2014 Non-supervisor 36 35 12 9 6 1 0 72 15 140682
2011 Supervisor 33 38 12 10 6 0 0 72 16 46623
2011 Non-supervisor 33 36 13 10 7 1 0 70 17 151499
2008 Supervisor 29 38 13 12 8 0 0 68 20 37166
2008 Non-supervisor 31 35 13 11 9 1 1 67 20 126623

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 34 16 10 6 3 6 65 18 36598
2017 Supervisor 25 36 14 11 6 3 5 66 18 38824
2014 Supervisor 26 36 15 10 6 3 5 67 18 40271

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 46 10 12 5 0 0 73 17 36618
2018 Non-supervisor 24 44 10 14 7 0 1 69 21 123928
2017 Supervisor 28 41 11 13 6 0 0 70 20 38844
2017 Non-supervisor 25 39 12 15 9 0 0 65 23 134991
2014 Supervisor 27 40 11 14 7 0 0 67 21 40279
2014 Non-supervisor 23 39 12 16 9 0 0 62 25 140590
2011 Supervisor 31 41 12 10 4 0 1 73 15 46610
2011 Non-supervisor 26 41 12 13 7 0 1 67 20 151433
2008 Supervisor 28 43 13 11 4 0 1 72 15 37177
2008 Non-supervisor 24 42 13 14 7 0 1 66 21 126624

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 38 7 4 1 0 0 88 5 36532
2018 Non-supervisor 38 40 12 7 4 0 0 77 11 123540
2017 Supervisor 51 37 6 4 2 0 0 88 6 38799
2017 Non-supervisor 39 39 12 7 4 0 0 78 11 134926
2014 Supervisor 49 37 7 5 2 0 0 86 7 40289
2014 Non-supervisor 36 39 12 7 4 0 0 76 12 140653
2011 Supervisor 52 35 7 4 2 0 0 87 6 46607
2011 Non-supervisor 40 37 12 7 4 0 0 77 11 151389
2008 Supervisor 49 39 7 4 2 0 0 88 6 37177
2008 Non-supervisor 35 41 12 7 4 0 0 76 12 126644

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 36 5 3 1 0 0 91 4 36309
2018 Non-supervisor 42 39 9 6 3 0 0 82 10 122860
2017 Supervisor 57 34 4 3 1 0 0 91 5 38781
2017 Non-supervisor 44 38 8 6 3 0 0 82 10 134820
2014 Supervisor 55 35 5 4 2 0 0 90 5 40274
2014 Non-supervisor 42 38 9 7 4 0 0 80 11 140577
2011 Supervisor 56 36 4 3 1 0 0 92 4 46625
2011 Non-supervisor 42 39 8 6 4 0 0 82 10 151471
2008 Supervisor 53 39 4 3 1 0 0 92 4 37195
2008 Non-supervisor 40 42 8 6 4 0 0 83 9 126669

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 37 17 14 9 1 0 59 24 36517
2018 Non-supervisor 20 30 18 15 13 3 0 52 29 123601
2017 Supervisor 24 38 15 14 8 1 0 62 23 38792
2017 Non-supervisor 22 31 17 15 12 3 1 55 28 134803
2014 Supervisor 22 36 16 16 10 1 0 58 26 40210
2014 Non-supervisor 19 30 18 16 14 3 1 50 31 140269
2011 Supervisor 23 37 15 14 9 1 0 61 23 46620
2011 Non-supervisor 20 32 17 15 13 2 1 54 29 151447
2008 Supervisor 22 39 16 14 8 1 0 62 23 37161
2008 Non-supervisor 19 34 18 15 12 2 0 54 28 126572

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 32 14 14 14 1 2 57 29 36535
2018 Non-supervisor 18 26 16 16 19 2 2 46 37 123633
2017 Supervisor 24 31 13 15 14 1 2 57 29 38792
2017 Non-supervisor 18 25 15 16 20 3 3 46 38 134829
2014 Supervisor 21 29 14 16 16 1 2 52 33 40222
2014 Non-supervisor 14 23 16 18 24 3 3 40 44 140296
2011 Supervisor 20 31 14 16 16 1 2 53 33 46620
2011 Non-supervisor 14 25 16 18 23 2 2 41 43 151415
2008 Supervisor 21 35 13 15 14 1 2 57 29 37146
2008 Non-supervisor 15 32 14 17 18 2 2 49 36 126486

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 41 9 8 5 0 0 78 13 36422
2018 Non-supervisor 24 37 16 13 10 0 0 62 23 123332
2017 Supervisor 38 42 8 8 4 0 0 80 12 38709
2017 Non-supervisor 25 38 14 13 9 0 0 64 22 134514
2014 Supervisor 30 44 9 11 6 0 0 74 17 40290
2014 Non-supervisor 19 39 15 15 11 0 0 58 27 140635
2011 Supervisor 38 41 8 8 5 0 0 79 13 46620
2011 Non-supervisor 25 39 14 13 9 0 0 64 22 151395

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 36 12 8 4 0 0 76 12 36366
2018 Non-supervisor 29 34 17 11 9 0 0 63 20 123044
2017 Supervisor 40 36 11 8 5 0 0 77 13 38717
2017 Non-supervisor 30 34 16 11 8 0 0 64 20 134572
2014 Supervisor 35 37 12 10 6 0 0 73 15 40289
2014 Non-supervisor 25 35 17 13 10 0 0 61 22 140619

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 37 14 11 5 0 0 70 16 36458
2018 Non-supervisor 29 37 16 11 7 0 0 66 18 123297
2017 Supervisor 34 38 12 10 5 0 0 72 16 38735
2017 Non-supervisor 30 37 15 11 7 0 0 68 17 134552
2014 Supervisor 32 37 13 11 6 0 0 69 17 40277
2014 Non-supervisor 26 38 16 11 7 0 0 65 19 140594
2011 Supervisor 36 41 11 8 3 0 0 77 12 46583
2011 Non-supervisor 33 40 13 8 4 1 1 74 12 151314

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 42 18 8 4 1 0 69 13 36598
2018 Non-supervisor 18 33 24 12 9 4 0 54 22 123728
2017 Supervisor 25 42 17 9 5 2 0 69 14 38809
2017 Non-supervisor 18 33 22 12 9 5 1 55 22 134827

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 35 10 10 5 0 0 74 15 36556
2018 Non-supervisor 42 33 11 8 5 0 0 76 13 123628
2017 Supervisor 38 34 10 10 6 0 0 73 17 38775
2017 Non-supervisor 42 33 11 8 6 0 1 75 14 134848
2014 Supervisor 35 35 12 11 7 0 0 70 18 40277
2014 Non-supervisor 37 34 13 9 7 0 1 71 16 140565
2011 Supervisor 36 38 10 10 5 0 0 74 16 46643
2011 Non-supervisor 38 36 11 8 6 1 1 75 14 151450

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 30 23 16 11 0 0 51 26 36656
2018 Non-supervisor 42 32 15 6 3 0 1 75 9 124119
2017 Supervisor 19 34 22 14 9 0 1 54 23 38839
2017 Non-supervisor 42 35 14 5 3 0 2 78 8 135042
2014 Supervisor 19 33 23 14 10 0 1 52 24 40294
2014 Non-supervisor 39 35 16 5 3 0 1 75 9 140658
2011 Supervisor 18 32 24 15 10 0 1 51 25 46644
2011 Non-supervisor 38 35 16 6 3 0 1 74 9 151486
2008 Supervisor 14 30 26 18 11 0 0 45 29 37178
2008 Non-supervisor 32 36 19 8 4 0 1 69 12 126586

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 29 39 31 36657
2018 Non-supervisor 26 39 36 124138
2017 Supervisor 29 40 31 38826
2017 Non-supervisor 25 40 34 134999
2014 Supervisor 30 39 32 40202
2014 Non-supervisor 25 41 34 140258
2011 Supervisor 30 42 29 46663
2011 Non-supervisor 26 42 32 151601

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 21 35 33 5 1 6 10941
2018 Non-supervisor 15 32 29 6 11 6 32213
2017 Supervisor 22 33 33 6 1 6 11631
2017 Non-supervisor 17 29 28 7 13 7 34067
2014 Supervisor 22 33 31 8 9999 6 12183
2014 Non-supervisor 17 31 29 10 9999 12 35394
2011 Supervisor 24 32 31 7 9999 6 13952
2011 Non-supervisor 17 32 31 8 9999 11 39697
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 38 6 3 1 0 0 89 5 36592
2018 Non-supervisor 41 41 10 5 3 0 0 82 8 123783
2017 Supervisor 46 39 7 4 2 0 0 86 7 38775
2017 Non-supervisor 39 40 11 6 4 0 0 79 10 134831
2014 Supervisor 46 39 8 5 2 0 0 85 7 40276
2014 Non-supervisor 35 41 13 6 4 1 0 77 10 140601
2011 Supervisor 44 41 8 5 2 0 0 85 7 46655
2011 Non-supervisor 35 42 12 6 4 1 0 78 10 151518
2008 Supervisor 50 37 7 4 2 0 0 87 6 37155
2008 Non-supervisor 40 40 10 5 3 1 0 81 9 126551

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 45 16 11 4 0 0 69 15 36534
2018 Non-supervisor 24 41 18 10 5 1 0 66 16 123600
2017 Supervisor 26 44 15 10 4 0 0 70 15 38770
2017 Non-supervisor 25 40 17 10 6 1 0 66 16 134813
2014 Supervisor 26 43 15 11 5 1 0 69 16 40264
2014 Non-supervisor 24 40 19 10 6 2 0 65 16 140506
2011 Supervisor 25 44 14 11 5 1 0 69 17 46602
2011 Non-supervisor 24 41 17 10 6 2 0 66 16 151362

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 30 38 14 4 0 0 18 44 36594
2018 Non-supervisor 10 24 35 19 9 1 2 29 36 123652
2017 Supervisor 13 29 38 14 5 0 1 18 43 38745
2017 Non-supervisor 10 23 34 18 10 1 4 29 35 134319
2014 Supervisor 13 32 37 13 4 0 1 17 46 40232
2014 Non-supervisor 11 27 35 17 7 1 2 25 39 140354
2011 Supervisor 14 33 36 12 4 0 1 16 47 46579
2011 Non-supervisor 11 26 34 17 8 1 3 26 38 151063
2008 Supervisor 14 35 36 12 3 0 1 15 49 37140
2008 Non-supervisor 11 27 35 17 7 1 2 25 39 126336

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 23 32 22 8 1 1 31 37 36477
2018 Non-supervisor 12 19 27 23 15 2 2 39 32 123199
2017 Supervisor 12 23 32 21 9 1 2 31 36 38673
2017 Non-supervisor 11 18 27 21 15 3 4 39 32 133949
2014 Supervisor 14 25 32 19 8 1 1 27 40 40207
2014 Non-supervisor 13 21 29 20 12 3 3 33 36 140229
2011 Supervisor 13 24 32 20 9 1 2 30 38 46558
2011 Non-supervisor 12 19 28 22 13 3 4 37 33 150883
2008 Supervisor 14 25 31 20 8 1 1 28 40 37097
2008 Non-supervisor 12 20 28 22 12 2 3 36 34 126117

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 29 31 13 4 0 1 18 51 36515
2018 Non-supervisor 16 23 29 17 10 2 3 29 41 123227
2017 Supervisor 21 29 31 13 5 0 1 18 51 38721
2017 Non-supervisor 16 22 28 16 10 3 5 29 41 134179
2014 Supervisor 27 29 27 11 4 0 1 16 57 40228
2014 Non-supervisor 19 24 27 15 8 2 4 25 46 140228
2011 Supervisor 23 29 29 13 5 0 1 18 53 46549
2011 Non-supervisor 17 23 28 16 9 2 5 27 43 150856
2008 Supervisor 21 28 31 14 5 0 1 19 50 37096
2008 Non-supervisor 16 23 29 17 8 2 4 27 42 126114

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 24 38 20 5 0 1 25 36 36418
2018 Non-supervisor 7 14 30 29 16 1 3 47 22 122959
2017 Supervisor 12 23 38 20 6 0 1 27 35 38606
2017 Non-supervisor 7 13 29 27 17 1 5 47 22 133603
2014 Supervisor 13 25 37 18 5 0 1 24 38 40142
2014 Non-supervisor 8 15 32 27 13 1 4 43 24 139881
2011 Supervisor 13 25 37 18 5 0 1 24 38 46483
2011 Non-supervisor 8 15 31 27 14 1 4 43 24 150681
2008 Supervisor 13 26 38 18 5 0 1 23 39 37109
2008 Non-supervisor 8 16 32 27 13 1 3 42 25 126031

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 31 29 11 4 0 1 15 56 36544
2018 Non-supervisor 15 21 27 20 13 2 3 34 38 123394
2017 Supervisor 24 30 29 11 5 0 1 16 55 38749
2017 Non-supervisor 15 20 26 18 14 2 5 35 37 134085
2014 Supervisor 29 32 26 9 3 0 1 12 62 40243
2014 Non-supervisor 18 23 27 16 10 1 4 28 44 140232
2011 Supervisor 27 31 28 10 4 0 1 13 59 46592
2011 Non-supervisor 16 22 28 18 11 1 4 31 40 150993
2008 Supervisor 24 32 28 11 4 0 1 14 57 37123
2008 Non-supervisor 14 22 28 19 12 1 4 33 38 126055

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 24 32 20 7 0 1 28 40 36409
2018 Non-supervisor 12 18 25 22 15 3 3 40 33 122992
2017 Supervisor 14 23 32 21 8 1 2 30 38 38714
2017 Non-supervisor 11 17 24 21 16 4 6 41 31 134157
2014 Supervisor 12 20 32 24 9 1 2 34 34 40206
2014 Non-supervisor 11 17 26 24 15 3 5 42 30 140165
2011 Supervisor 12 21 32 23 9 1 2 33 34 46526
2011 Non-supervisor 11 17 25 23 15 3 6 42 30 150766
2008 Supervisor 17 26 31 18 7 0 2 25 44 37132
2008 Non-supervisor 13 20 25 21 13 3 5 36 36 126211

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 29 34 12 4 1 1 16 50 36570
2018 Non-supervisor 15 22 31 17 10 3 3 28 39 123532
2017 Supervisor 20 28 34 12 4 1 1 16 49 38745
2017 Non-supervisor 15 21 30 15 10 3 5 28 39 134204
2014 Supervisor 23 29 32 11 4 1 1 15 53 40238
2014 Non-supervisor 16 23 31 15 9 3 4 25 42 140240

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 33 8 8 4 0 0 80 12 36447
2018 Non-supervisor 38 31 11 11 9 1 0 69 20 123436
2017 Supervisor 48 32 7 7 5 0 0 81 12 38818
2017 Non-supervisor 40 30 10 10 8 1 0 71 19 134922
2014 Supervisor 50 31 7 7 4 0 0 82 11 40289
2014 Non-supervisor 39 30 10 11 8 1 0 70 19 140647

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 39 7 6 3 0 0 84 9 36437
2018 Non-supervisor 44 35 9 7 4 0 0 80 11 123455
2017 Supervisor 42 41 7 7 3 0 0 83 10 38745
2017 Non-supervisor 41 37 9 8 4 0 0 79 12 134780
2014 Supervisor 42 42 7 6 2 0 0 84 9 40289
2014 Non-supervisor 39 39 10 8 4 0 0 79 12 140587

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 42 9 4 2 0 0 85 6 36516
2018 Non-supervisor 35 39 15 6 4 2 0 75 10 123622

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 38 12 3 2 2 0 83 5 36459
2018 Non-supervisor 39 35 15 4 3 3 0 77 8 123450
2017 Supervisor 41 38 13 3 2 2 0 81 6 38782
2017 Non-supervisor 36 34 16 4 4 4 1 75 9 134750
2014 Supervisor 45 36 12 3 2 3 0 83 5 40183
2014 Non-supervisor 39 34 14 4 3 5 1 78 7 140194

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 40 11 4 2 1 0 83 6 36446
2018 Non-supervisor 38 37 13 6 4 2 0 77 10 123443
2017 Supervisor 39 42 10 5 2 1 0 82 7 38791
2017 Non-supervisor 36 39 13 6 4 2 0 77 10 134797
2014 Supervisor 43 39 11 4 2 1 0 82 7 40208
2014 Non-supervisor 37 37 13 6 4 3 0 76 10 140244
2011 Supervisor 35 41 13 6 3 2 0 77 9 46610
2011 Non-supervisor 29 38 16 7 5 3 0 70 13 151336

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 37 9 5 3 0 0 84 7 36449
2018 Non-supervisor 44 36 10 5 4 0 0 80 10 123301
2017 Supervisor 44 39 8 5 3 0 0 83 9 38827
2017 Non-supervisor 42 37 10 6 4 0 0 80 10 134856
2014 Supervisor 46 36 9 5 3 0 0 83 8 40177
2014 Non-supervisor 41 37 11 6 4 0 0 78 10 140163
2011 Supervisor 40 39 11 6 4 0 0 80 10 46537
2011 Non-supervisor 36 39 13 7 5 1 0 75 12 151151
2008 Supervisor 36 41 11 7 4 0 0 78 11 37148
2008 Non-supervisor 33 40 13 8 6 1 0 73 14 126531

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 40 16 10 6 2 2 67 17 36524
2018 Non-supervisor 21 30 19 11 9 6 3 56 23 123656
2017 Supervisor 28 38 13 10 7 2 2 69 17 38805
2017 Non-supervisor 25 29 16 11 9 6 4 60 22 134948
2014 Supervisor 33 38 12 9 5 1 1 73 15 40301
2014 Non-supervisor 27 30 16 11 9 4 3 62 21 140659

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 40 10 7 3 1 0 79 10 36545
2018 Non-supervisor 29 38 14 10 6 2 1 69 16 123636
2017 Supervisor 43 38 9 6 3 1 0 82 9 38729
2017 Non-supervisor 32 37 13 9 5 3 1 72 15 134677
2014 Supervisor 46 36 8 5 3 1 0 84 8 40230
2014 Non-supervisor 34 38 12 8 5 3 1 75 13 140368
2011 Supervisor 43 35 9 6 4 2 0 80 10 46595
2011 Non-supervisor 32 36 12 9 6 4 1 72 15 151195
2008 Supervisor 40 36 10 8 4 2 1 78 12 37162
2008 Non-supervisor 28 36 13 10 7 5 1 68 19 126547

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 40 16 7 3 0 0 74 10 36437
2018 Non-supervisor 29 37 19 8 6 1 0 67 14 123325

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 27 19 14 11 5 2 52 28 36531
2018 Non-supervisor 18 25 19 14 14 8 2 47 31 123642
2017 Supervisor 20 26 17 14 12 6 4 51 30 38738
2017 Non-supervisor 17 24 17 14 15 10 2 47 33 134701
2014 Supervisor 21 26 17 15 12 6 3 51 30 40236
2014 Non-supervisor 15 24 18 16 16 9 2 44 36 140336
2011 Supervisor 18 25 18 15 12 8 4 48 31 46617
2011 Non-supervisor 14 23 18 16 16 11 2 42 37 151427

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 14 86 36653
2018 Non-supervisor 15 85 123947

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 4790
2018 Non-supervisor 54 17793

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 4792
2018 Non-supervisor 63 17805

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 4789
2018 Non-supervisor 3 17775

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 4787
2018 Non-supervisor 6 17777

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 4787
2018 Non-supervisor 6 17777

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 4788
2018 Non-supervisor 10 17791

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 4787
2018 Non-supervisor 4 17776

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 4795
2018 Non-supervisor 39 17784

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 4794
2018 Non-supervisor 40 17776

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 4795
2018 Non-supervisor 46 17776

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 4795
2018 Non-supervisor 42 17779

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 4794
2018 Non-supervisor 32 17769

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 4796
2018 Non-supervisor 56 17799

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 4795
2018 Non-supervisor 35 17775

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 1 4792
2018 Non-supervisor 2 17760

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 4795
2018 Non-supervisor 11 17770

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 4796
2018 Non-supervisor 13 17766

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 4794
2018 Non-supervisor 50 17780

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 4794
2018 Non-supervisor 27 17779

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 4793
2018 Non-supervisor 15 17767

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 61 4789
2018 Non-supervisor 49 17796

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 4788
2018 Non-supervisor 25 17782

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 4785
2018 Non-supervisor 6 17774

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 4788
2018 Non-supervisor 22 17780

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 4786
2018 Non-supervisor 9 17774

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 4785
2018 Non-supervisor 8 17776

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 4785
2018 Non-supervisor 14 17778

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 4784
2018 Non-supervisor 11 17775

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 4785
2018 Non-supervisor 28 17791

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 4532
2018 Non-supervisor 11 16546

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 4532
2018 Non-supervisor 19 16544

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 4531
2018 Non-supervisor 10 16539

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 4531
2018 Non-supervisor 7 16537

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 4531
2018 Non-supervisor 10 16537

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 4532
2018 Non-supervisor 9 16536

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 4531
2018 Non-supervisor 10 16536

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 4532
2018 Non-supervisor 12 16540

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 4531
2018 Non-supervisor 12 16540

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 4532
2018 Non-supervisor 31 16544

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 4532
2018 Non-supervisor 9 16536

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 4534
2018 Non-supervisor 48 16554

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 1 4531
2018 Non-supervisor 2 16535

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 4534
2018 Non-supervisor 57 16561

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 4531
2018 Non-supervisor 4 16539

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 4532
2018 Non-supervisor 12 16539

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 25 20 9 7 17 4 55 19 36492
2018 Non-supervisor 15 17 22 8 8 24 6 46 23 123692
2017 Supervisor 19 25 19 8 7 17 5 57 19 38845
2017 Non-supervisor 15 17 19 7 8 26 8 48 23 134954
2014 Supervisor 21 24 19 7 6 18 5 59 17 40197
2014 Non-supervisor 14 17 20 7 8 26 7 47 23 140163

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 35 17 7 4 4 0 71 11 36508
2018 Non-supervisor 28 31 19 7 6 8 1 64 15 123649
2017 Supervisor 32 35 16 7 5 5 1 71 12 38791
2017 Non-supervisor 27 30 18 7 7 10 1 65 15 134783
2014 Supervisor 32 34 17 6 4 7 1 71 11 40193
2014 Non-supervisor 24 29 19 7 6 12 1 62 15 140106
2011 Supervisor 34 39 14 6 3 4 0 76 9 46570
2011 Non-supervisor 30 35 16 7 5 7 0 70 13 151216

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 6 94 36563
2018 Non-supervisor 8 92 123726

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 2184
2018 Non-supervisor 38 9547

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 75 2187
2018 Non-supervisor 77 9562

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 2183
2018 Non-supervisor 2 9540

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 2183
2018 Non-supervisor 4 9540

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 2183
2018 Non-supervisor 7 9541

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 2183
2018 Non-supervisor 9 9545

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 2183
2018 Non-supervisor 8 9541

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 2180
2018 Non-supervisor 25 9536

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 2180
2018 Non-supervisor 20 9536

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 2180
2018 Non-supervisor 15 9532

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 2180
2018 Non-supervisor 7 9530

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 2180
2018 Non-supervisor 26 9532

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 36 2181
2018 Non-supervisor 27 9535

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 2180
2018 Non-supervisor 4 9529

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 2180
2018 Non-supervisor 2 9528

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 2181
2018 Non-supervisor 8 9530

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 2181
2018 Non-supervisor 15 9532

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 1 2180
2018 Non-supervisor 1 9528

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 2180
2018 Non-supervisor 19 9537

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 1 2180
2018 Non-supervisor 0 9528

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 2182
2018 Non-supervisor 19 9541

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 2186
2018 Non-supervisor 28 9559

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 2185
2018 Non-supervisor 15 9548

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 2185
2018 Non-supervisor 4 9549

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 2186
2018 Non-supervisor 19 9556

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 2184
2018 Non-supervisor 5 9546

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 2184
2018 Non-supervisor 7 9548

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 2184
2018 Non-supervisor 9 9547

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 2184
2018 Non-supervisor 9 9549

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 2185
2018 Non-supervisor 49 9559

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 2081
2018 Non-supervisor 5 8905

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 2080
2018 Non-supervisor 14 8905

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 2080
2018 Non-supervisor 3 8902

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 2080
2018 Non-supervisor 2 8903

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 2 2080
2018 Non-supervisor 3 8904

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 2080
2018 Non-supervisor 4 8902

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 2080
2018 Non-supervisor 7 8904

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 2081
2018 Non-supervisor 12 8905

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 2080
2018 Non-supervisor 11 8908

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 2081
2018 Non-supervisor 27 8908

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 2081
2018 Non-supervisor 9 8905

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 2082
2018 Non-supervisor 45 8917

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 1 2080
2018 Non-supervisor 2 8903

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 65 2084
2018 Non-supervisor 64 8918

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 2080
2018 Non-supervisor 4 8904

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 2079
2018 Non-supervisor 13 8904

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 24 22 4 3 22 4 61 9 36518
2018 Non-supervisor 17 17 24 4 5 28 5 51 13 123635
2017 Supervisor 22 23 19 3 3 25 6 64 8 38819
2017 Non-supervisor 16 17 20 4 4 31 7 54 13 134847
2014 Supervisor 22 21 19 3 2 26 6 64 7 40165
2014 Non-supervisor 15 17 21 4 4 32 7 52 13 140083

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 35 17 4 3 6 1 75 7 36522
2018 Non-supervisor 29 30 20 5 4 11 1 67 10 123618
2017 Supervisor 36 34 15 4 2 8 1 77 6 38765
2017 Non-supervisor 29 30 17 4 4 13 2 70 9 134688
2014 Supervisor 35 33 16 3 2 10 1 76 6 40147
2014 Non-supervisor 26 29 19 4 3 16 2 68 9 140012
2011 Supervisor 40 38 12 3 2 5 0 82 5 46566
2011 Non-supervisor 33 36 15 4 3 9 0 76 8 151096
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 26 10 5 4 1 0 81 9 36367
2018 Non-supervisor 52 26 11 5 5 1 0 79 10 123095
2017 Supervisor 54 26 10 4 4 1 0 81 9 38814
2017 Non-supervisor 53 25 11 4 5 2 0 80 10 134916

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 43 13 7 3 1 0 77 9 36509
2018 Non-supervisor 28 40 16 8 5 3 0 70 14 123638
2017 Supervisor 28 43 15 8 4 2 0 73 12 38792
2017 Non-supervisor 23 39 17 9 6 5 0 66 16 134796

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 38 17 14 8 1 0 61 22 36601
2018 Non-supervisor 23 34 18 13 10 2 0 58 24 123782
2017 Supervisor 17 41 17 15 9 1 0 58 24 38812
2017 Non-supervisor 18 36 17 14 11 2 0 56 26 134827

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 25 22 14 18 0 1 45 32 36606
2018 Non-supervisor 21 24 21 14 18 0 1 46 32 123821
2017 Supervisor 22 23 19 15 19 0 1 46 35 38746
2017 Non-supervisor 22 24 20 14 19 0 2 46 34 134736

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 20 30 23 18 0 0 28 41 36578
2018 Non-supervisor 20 29 28 14 9 0 1 49 23 123742
2017 Supervisor 9 22 29 23 17 0 0 31 40 38786
2017 Non-supervisor 22 29 26 13 9 0 1 51 23 134751

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 28 30 19 12 0 0 40 31 36447
2018 Non-supervisor 28 30 22 11 6 1 2 60 18 123229
2017 Supervisor 13 29 28 18 12 0 1 42 30 38727
2017 Non-supervisor 29 29 20 11 7 1 3 61 18 134439

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 20 27 23 21 0 0 29 44 36434
2018 Non-supervisor 23 24 22 15 13 1 2 49 29 123373
2017 Supervisor 9 21 26 22 20 0 1 31 43 38790
2017 Non-supervisor 24 24 21 15 13 1 3 49 29 134702

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 28 21 11 8 0 3 59 20 36479
2018 Non-supervisor 51 22 11 4 3 1 7 79 8 123295
2017 Supervisor 29 29 20 11 8 0 4 60 19 38747
2017 Non-supervisor 48 22 11 4 3 1 11 79 8 134485

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 27 26 15 12 0 0 47 27 36559
2018 Non-supervisor 33 27 20 10 8 0 1 61 18 123585
2017 Supervisor 20 30 26 14 9 0 0 51 23 38690
2017 Non-supervisor 31 30 20 10 7 0 1 62 18 134374

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 37 26 12 6 0 0 56 17 36477
2018 Non-supervisor 26 32 23 10 6 1 1 60 17 123383
2017 Supervisor 22 35 24 12 6 0 0 58 18 38681
2017 Non-supervisor 28 31 21 11 6 1 2 61 18 134264

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 32 29 17 9 0 0 44 27 36482
2018 Non-supervisor 23 31 24 13 7 1 1 56 20 123343
2017 Supervisor 14 32 27 17 10 0 0 46 27 38683
2017 Non-supervisor 25 30 22 13 7 1 2 56 21 134289

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 34 24 13 7 0 0 56 20 36430
2018 Non-supervisor 28 30 21 11 7 0 1 59 19 123253
2017 Supervisor 23 34 22 13 7 0 1 57 20 38684
2017 Non-supervisor 29 30 20 11 7 1 2 61 19 134351

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 30 26 15 8 0 0 50 24 36349
2018 Non-supervisor 29 31 21 11 6 0 1 61 17 122910
2017 Supervisor 21 31 24 14 8 0 1 53 23 38616
2017 Non-supervisor 30 31 20 10 6 1 2 63 17 134039

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 26 13 6 3 0 1 78 9 36325
2018 Non-supervisor 50 24 13 6 4 0 2 76 11 122848
2017 Supervisor 55 24 12 5 3 0 1 80 8 38801
2017 Non-supervisor 51 24 13 6 4 0 2 77 10 134740

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 15 6 2 2 0 4 90 4 36368
2018 Non-supervisor 65 16 7 3 3 1 5 86 6 123034

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 69 14 7 3 4 1 2 86 7 36383
2018 Non-supervisor 66 14 7 4 5 1 3 83 9 123102
2017 Supervisor 72 14 6 4 3 0 2 87 6 38801
2017 Non-supervisor 68 14 6 4 4 1 3 85 8 134718

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 31 12 4 2 0 1 81 6 36511
2018 Non-supervisor 53 27 11 4 3 0 2 81 8 123518
2017 Supervisor 51 31 11 4 2 0 1 83 6 38777
2017 Non-supervisor 54 27 10 4 3 0 2 83 7 134643

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 24 12 6 5 0 1 76 12 36421
2018 Non-supervisor 53 21 11 6 6 0 1 76 13 123143
2017 Supervisor 57 22 10 6 4 0 1 80 10 38776
2017 Non-supervisor 57 20 10 6 5 0 2 79 11 134648

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 33 17 7 3 0 1 73 10 36298
2018 Non-supervisor 55 7 2 1 0 0 34 94 2 122540
2017 Supervisor 42 33 15 6 3 0 1 76 9 38774
2017 Non-supervisor 56 7 2 1 1 0 32 94 2 134518

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 24 9 3 1 0 2 87 4 36364
2018 Non-supervisor 61 19 9 3 2 0 7 86 5 122955
2017 Supervisor 64 23 8 2 1 0 2 89 3 38576
2017 Non-supervisor 62 18 7 2 1 1 8 88 4 133959

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 13 4 2 2 0 2 92 4 36483
2018 Non-supervisor 60 16 8 5 6 1 4 80 11 123430
2017 Supervisor 75 15 5 2 2 0 2 91 4 38821
2017 Non-supervisor 58 17 8 5 6 1 5 79 12 134803

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 29 12 4 1 0 1 82 5 36448
2018 Non-supervisor 46 29 14 5 3 0 2 78 8 123260
2017 Supervisor 55 29 11 3 1 0 1 85 4 38741
2017 Non-supervisor 48 29 13 4 2 0 3 80 7 134559

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 25 41 20 6 0 0 33 26 36647
2018 Non-supervisor 15 33 34 12 5 0 0 48 17 124038
2017 Supervisor 6 24 42 19 8 0 0 30 28 38855
2017 Non-supervisor 13 31 36 12 6 0 0 45 18 135003

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 25 40 17 6 0 0 23 37 36214
2018 Non-supervisor 10 18 38 23 11 0 0 34 28 122652
2017 Supervisor 10 25 41 17 6 0 0 23 36 38751
2017 Non-supervisor 8 18 39 23 11 0 1 34 27 134508
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 28 22 11 11 1 0 26 74 36623
2018 Non-supervisor 30 26 19 11 11 2 1 31 69 123992
2017 Supervisor 28 26 20 11 12 3 1 29 71 38847
2017 Non-supervisor 31 23 18 11 12 4 1 32 68 135018

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 26161
2018 Non-supervisor 24 82417
2017 Supervisor 17 26324
2017 Non-supervisor 24 85228

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 26167
2018 Non-supervisor 35 82423
2017 Supervisor 34 26324
2017 Non-supervisor 34 85228

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 26157
2018 Non-supervisor 25 82392
2017 Supervisor 14 26324
2017 Non-supervisor 19 85228

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 26175
2018 Non-supervisor 40 82441
2017 Supervisor 62 26324
2017 Non-supervisor 43 85228

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 26150
2018 Non-supervisor 7 82368
2017 Supervisor 5 26324
2017 Non-supervisor 7 85228

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 26164
2018 Non-supervisor 31 82405

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 26158
2018 Non-supervisor 35 82411
2017 Supervisor 39 26324
2017 Non-supervisor 41 85228

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 5 36 20 12 6 22 25262
2018 Non-supervisor 6 43 18 11 5 18 78234
2017 Supervisor 7 44 19 11 4 15 25947
2017 Non-supervisor 7 49 17 9 4 13 83378

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 29 71 26047
2018 Non-supervisor 36 64 81814

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 16 14 9 10 1 6 64 21 36518
2018 Non-supervisor 41 16 13 9 11 2 9 63 22 123567

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 22 18 19 23 1 6 35 45 26121
2018 Non-supervisor 11 22 18 17 23 2 7 36 44 82182
2017 Supervisor 10 21 15 18 25 2 9 35 48 26455
2017 Non-supervisor 11 21 16 17 24 2 9 37 45 85909

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 10 15 19 43 2 8 15 68 26143
2018 Non-supervisor 5 14 16 19 38 2 7 20 62 82186
2017 Supervisor 3 8 11 17 48 2 10 12 75 26440
2017 Non-supervisor 4 11 13 17 44 3 9 17 69 85867
Report a problem or mistake on this page
Date modified: