2017 Public Service Employee Annual Survey Results for Immigration and Refugee Board of Canada by Question 20.1. Occupational category (variable derived from question 20)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 47 0 6 6 0 0 88 12 17
2017 Scientific and Professional 31 53 4 4 2 6 0 90 6 52
2017 Administration and Foreign Services 44 37 10 4 2 4 0 84 6 316
2017 Administrative Support 42 28 11 8 8 1 1 72 17 85
2017 Other 52 31 3 5 8 2 0 84 14 40
2014 Executive 43 39 4 13 0 0 0 83 13 23
2014 Scientific and Professional 45 34 13 1 0 6 0 85 2 68
2014 Administration and Foreign Services 42 36 11 3 3 5 0 82 7 369
2014 Administrative Support 42 32 12 7 3 3 1 78 10 148
2014 Other 41 36 9 0 2 10 2 88 2 50

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 47 6 0 6 0 0 88 6 17
2017 Scientific and Professional 40 37 5 6 9 2 0 79 16 52
2017 Administration and Foreign Services 37 44 7 7 5 0 0 81 12 316
2017 Administrative Support 35 41 9 9 6 0 0 76 15 86
2017 Other 42 32 5 13 8 0 0 74 21 40
2014 Executive 61 30 4 4 0 0 0 91 4 23
2014 Scientific and Professional 50 45 1 1 0 3 0 97 2 68
2014 Administration and Foreign Services 49 34 7 7 3 0 0 83 10 369
2014 Administrative Support 53 34 9 1 3 0 0 87 4 148
2014 Other 50 40 4 4 0 0 2 92 4 50

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 47 12 0 0 0 0 88 0 17
2017 Scientific and Professional 49 24 14 10 4 0 0 73 13 52
2017 Administration and Foreign Services 34 37 14 9 6 1 0 71 15 317
2017 Administrative Support 36 33 8 14 7 0 1 70 22 84
2017 Other 30 36 19 13 3 0 0 66 16 40
2014 Executive 48 43 0 9 0 0 0 91 9 23
2014 Scientific and Professional 38 26 25 9 1 1 0 65 10 68
2014 Administration and Foreign Services 29 36 14 12 7 0 1 66 19 368
2014 Administrative Support 23 43 17 7 9 0 1 67 17 147
2014 Other 28 30 16 18 6 0 2 60 24 50

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 29 59 0 6 6 0 0 88 12 17
2017 Scientific and Professional 43 29 13 13 3 0 0 71 16 53
2017 Administration and Foreign Services 25 41 15 10 7 2 0 67 18 316
2017 Administrative Support 31 32 12 12 13 1 0 63 25 85
2017 Other 24 45 12 13 5 0 0 69 19 40

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 18 6 12 18 0 0 65 29 17
2017 Scientific and Professional 43 32 14 7 4 0 0 75 11 53
2017 Administration and Foreign Services 39 35 10 10 5 1 0 75 15 318
2017 Administrative Support 48 32 8 6 5 0 1 81 11 85
2017 Other 28 31 18 8 11 0 5 62 20 40
2014 Executive 48 22 9 13 9 0 0 70 22 23
2014 Scientific and Professional 36 41 9 9 1 1 3 80 11 68
2014 Administration and Foreign Services 41 31 11 10 7 0 1 72 17 369
2014 Administrative Support 41 28 13 8 6 1 3 72 14 147
2014 Other 36 20 18 12 12 0 2 57 24 50

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 35 0 12 6 0 0 82 18 17
2017 Scientific and Professional 35 39 10 5 11 0 0 74 16 53
2017 Administration and Foreign Services 31 40 11 12 6 0 0 71 18 317
2017 Administrative Support 32 32 15 11 11 0 0 64 21 85
2017 Other 37 34 8 13 8 0 0 71 21 40
2014 Executive 43 30 0 26 0 0 0 74 26 23
2014 Scientific and Professional 36 34 14 10 3 1 0 72 13 68
2014 Administration and Foreign Services 28 37 14 15 6 0 0 66 20 368
2014 Administrative Support 36 38 15 7 4 0 0 74 11 148
2014 Other 35 49 6 8 2 0 0 84 10 50

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 35 0 6 6 0 0 88 12 17
2017 Scientific and Professional 47 38 7 3 3 0 0 86 7 53
2017 Administration and Foreign Services 44 40 8 4 3 0 0 84 7 315
2017 Administrative Support 41 34 7 10 7 1 0 75 18 86
2017 Other 57 28 7 8 0 0 0 85 8 40
2014 Executive 43 39 9 4 4 0 0 83 9 23
2014 Scientific and Professional 55 26 9 4 4 1 0 82 9 68
2014 Administration and Foreign Services 44 38 10 4 2 1 0 83 7 369
2014 Administrative Support 39 42 13 3 3 1 0 82 6 147
2014 Other 60 28 6 6 0 0 0 88 6 50
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 53 24 12 0 12 0 0 76 12 17
2017 Scientific and Professional 49 20 13 10 5 0 2 71 15 52
2017 Administration and Foreign Services 59 27 6 5 3 0 0 86 8 316
2017 Administrative Support 56 26 4 7 7 0 0 82 14 84
2017 Other 62 30 0 8 0 0 0 92 8 39

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 47 29 12 6 6 0 0 76 12 17
2017 Scientific and Professional 44 25 13 8 9 0 2 70 17 53
2017 Administration and Foreign Services 58 23 9 6 3 1 0 82 9 316
2017 Administrative Support 52 31 7 4 6 0 0 83 10 84
2017 Other 59 25 8 5 3 0 0 84 8 39

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 41 47 0 6 6 0 0 88 12 17
2017 Scientific and Professional 28 24 8 25 12 0 2 53 38 52
2017 Administration and Foreign Services 33 32 14 15 6 0 0 65 21 316
2017 Administrative Support 31 32 12 11 11 4 0 65 22 84
2017 Other 34 23 24 8 11 0 0 57 19 39

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 18 65 6 6 6 0 0 82 12 17
2017 Scientific and Professional 18 42 25 8 7 0 0 60 15 52
2017 Administration and Foreign Services 24 35 22 11 6 1 0 60 18 313
2017 Administrative Support 27 26 19 17 7 2 1 56 25 84
2017 Other 17 38 26 11 5 2 0 57 17 39

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 12 24 35 18 0 0 24 53 17
2017 Scientific and Professional 8 25 38 17 12 0 0 33 29 53
2017 Administration and Foreign Services 3 17 42 27 10 0 1 20 37 311
2017 Administrative Support 13 15 50 14 8 0 1 28 22 80
2017 Other 6 15 27 30 22 0 0 21 53 38

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Executive 12 18 47 24 0 0 0 24 29 17
2017 Scientific and Professional 7 13 44 29 7 0 0 36 20 52
2017 Administration and Foreign Services 7 21 42 21 7 0 1 28 29 312
2017 Administrative Support 5 16 40 25 13 0 1 38 21 85
2017 Other 16 21 26 23 13 0 0 36 38 39
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 21 79 53
2017 Administration and Foreign Services 15 85 311
2017 Administrative Support 27 73 85
2017 Other 14 86 38
2014 Scientific and Professional 22 78 68
2014 Administration and Foreign Services 19 81 368
2014 Administrative Support 18 82 148

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 43 12
2017 Administration and Foreign Services 50 46
2017 Administrative Support 74 23
2014 Scientific and Professional 60 14
2014 Administration and Foreign Services 51 69
2014 Administrative Support 69 26

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 57 12
2017 Administration and Foreign Services 56 46
2017 Administrative Support 43 23
2014 Scientific and Professional 40 14
2014 Administration and Foreign Services 52 69
2014 Administrative Support 39 26

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administrative Support 0 23
2014 Scientific and Professional 0 14
2014 Administration and Foreign Services 11 69

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 46
2017 Administrative Support 0 23
2014 Scientific and Professional 0 14
2014 Administrative Support 0 26

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 0 46
2017 Administrative Support 0 23
2014 Scientific and Professional 0 14
2014 Administrative Support 0 26

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Scientific and Professional 0 12
2017 Administration and Foreign Services 12 46
2014 Scientific and Professional 0 14
2014 Administration and Foreign Services 7 69
2014 Administrative Support 0 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Scientific and Professional 9 91 52
2017 Administration and Foreign Services 11 89 316
2017 Administrative Support 22 78 86
2017 Other 16 84 40
2014 Administration and Foreign Services 5 95 369
2014 Administrative Support 7 93 148

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 35 35
2017 Administrative Support 58 19

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 65 35
2017 Administrative Support 68 19
2014 Administration and Foreign Services 88 19
2014 Administrative Support 70 10

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Administrative Support 0 19
2014 Administration and Foreign Services 0 19

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Administration and Foreign Services 0 35
2017 Administrative Support 0 19
2014 Administration and Foreign Services 0 19
2014 Administrative Support 0 10

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Administrative Support 0 19
2014 Administrative Support 0 10