2017 Public Service Employee Annual Survey Results for Immigration and Refugee Board of Canada by Question 27. What is your first official language?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 44 35 8 6 4 3 0 81 10 344
2017 First Offical Language - French 43 33 10 5 5 3 1 79 10 190
2014 First Offical Language - English 47 30 12 4 3 4 0 80 8 463
2014 First Offical Language - French 36 42 9 4 2 6 0 84 7 240

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 37 40 6 9 8 0 0 77 17 346
2017 First Offical Language - French 38 40 11 9 2 0 0 78 11 189
2014 First Offical Language - English 53 31 7 6 2 0 0 85 8 463
2014 First Offical Language - French 46 42 6 4 3 0 0 88 6 240
2011 First Offical Language - English 39 36 11 8 6 1 0 75 13 469
2011 First Offical Language - French 33 44 12 8 4 0 0 77 11 254
2008 First Offical Language - English 42 32 11 8 6 1 0 75 14 392
2008 First Offical Language - French 36 44 10 6 2 1 0 82 8 256

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 36 35 10 12 6 1 0 72 18 346
2017 First Offical Language - French 35 34 19 8 5 0 0 68 13 188
2014 First Offical Language - English 31 34 15 11 9 0 0 66 19 463
2014 First Offical Language - French 28 39 17 10 4 0 1 68 15 238

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 28 39 12 11 9 1 0 67 21 346
2017 First Offical Language - French 27 37 19 10 5 1 0 65 15 189

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 41 31 10 10 7 1 1 73 17 346
2017 First Offical Language - French 40 34 14 8 3 1 1 75 11 190
2014 First Offical Language - English 42 30 11 11 6 0 0 72 17 463
2014 First Offical Language - French 36 32 12 8 7 1 4 72 15 239
2011 First Offical Language - English 33 36 13 8 8 1 0 70 16 471
2011 First Offical Language - French 35 35 12 10 5 0 3 72 15 255

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 31 37 10 12 10 0 0 69 21 348
2017 First Offical Language - French 35 33 16 11 5 0 0 68 15 188
2014 First Offical Language - English 38 32 13 13 5 0 0 70 17 463
2014 First Offical Language - French 24 46 14 11 5 0 0 70 16 239
2011 First Offical Language - English 27 37 17 11 7 0 0 65 19 471
2011 First Offical Language - French 24 42 17 14 3 0 0 66 17 256
2008 First Offical Language - English 35 36 12 10 6 1 0 71 16 391
2008 First Offical Language - French 31 41 14 11 2 1 0 72 13 256

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 42 39 6 8 5 0 0 81 12 345
2017 First Offical Language - French 48 33 13 4 1 1 0 81 5 190
2014 First Offical Language - English 48 34 11 5 2 0 0 82 7 463
2014 First Offical Language - French 41 42 9 3 3 1 0 84 6 239
2011 First Offical Language - English 42 38 10 6 4 0 0 80 10 472
2011 First Offical Language - French 39 44 12 3 2 0 0 83 5 255
2008 First Offical Language - English 49 34 8 4 5 0 0 83 9 390
2008 First Offical Language - French 46 38 12 3 1 0 0 84 4 255
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 59 23 5 7 5 0 0 82 12 344
2017 First Offical Language - French 53 33 6 6 3 0 0 86 8 188

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 57 24 9 4 5 0 0 82 9 343
2017 First Offical Language - French 51 28 9 7 4 1 0 80 11 188

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 31 30 14 14 10 1 0 62 24 344
2017 First Offical Language - French 35 31 12 15 6 1 0 67 22 188

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 24 34 21 12 7 1 0 59 20 342
2017 First Offical Language - French 25 34 22 11 5 1 1 60 17 187

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 5 17 44 21 11 0 0 23 33 340
2017 First Offical Language - French 7 15 38 27 11 0 1 23 38 184

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 First Offical Language - English 9 18 43 22 7 0 1 29 28 341
2017 First Offical Language - French 5 23 36 23 12 0 1 36 28 187
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First Offical Language - English 20 80 345
2017 First Offical Language - French 17 83 182
2014 First Offical Language - English 19 81 463
2014 First Offical Language - French 17 83 239

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 56 63
2017 First Offical Language - French 64 31
2014 First Offical Language - English 53 87
2014 First Offical Language - French 55 38

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 49 63
2017 First Offical Language - French 48 31
2014 First Offical Language - English 43 87
2014 First Offical Language - French 57 38

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 8 63
2014 First Offical Language - English 9 87

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 0 63
2017 First Offical Language - French 0 31
2014 First Offical Language - French 0 38

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 11 63
2017 First Offical Language - French 0 31
2014 First Offical Language - English 7 87
2014 First Offical Language - French 0 38
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 First Offical Language - English 14 86 345
2017 First Offical Language - French 13 87 190
2014 First Offical Language - English 6 94 462
2014 First Offical Language - French 6 94 240

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 43 46
2017 First Offical Language - French 39 23
2014 First Offical Language - English 21 28

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 62 46
2017 First Offical Language - French 80 23
2014 First Offical Language - English 79 28
2014 First Offical Language - French 92 12

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 0 46
2017 First Offical Language - French 0 23
2014 First Offical Language - English 0 28
2014 First Offical Language - French 0 12

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - French 0 23
2014 First Offical Language - English 0 28
2014 First Offical Language - French 0 12

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 First Offical Language - English 14 46