2017 Public Service Employee Annual Survey Results for Department of Justice by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 31 44 12 0 7 6 0 80 8 16
2017 Federal regulators 45 38 5 0 6 0 7 88 6 16
2017 Communications or public affairs 46 40 3 5 0 7 0 92 5 63
2017 Access to information and privacy 47 39 0 0 7 7 0 92 8 15
2017 Security 25 36 21 14 0 0 4 63 15 24
2017 Library services 32 60 0 4 4 0 0 92 8 23
2017 Legal services 39 38 11 6 3 3 0 79 9 1537
2017 Administration and operations 50 36 8 4 2 2 0 87 6 224
2017 Human resources 55 34 4 1 3 3 0 93 4 92
2017 Financial management 46 43 6 3 0 1 1 91 3 107
2017 Information management 55 32 5 6 0 3 0 89 6 66
2017 Information technology 40 36 14 5 0 5 0 80 5 65
2017 Policy 28 41 14 11 2 4 0 72 14 80
2017 Project management 35 44 9 4 4 4 0 83 8 24
2017 Other services to the public 49 44 8 0 0 0 0 92 0 16
2017 None of the above 33 34 11 13 4 4 0 70 18 83
2014 Client contact centre 26 46 14 7 0 6 0 77 7 29
2014 Federal regulators 27 45 0 6 0 22 0 93 7 18
2014 Communications or public affairs 57 33 8 0 2 0 0 90 2 63
2014 Access to information and privacy 56 29 5 0 0 10 0 94 0 18
2014 Security 33 42 5 10 0 11 0 84 11 19
2014 Library services 34 41 10 4 0 12 0 85 4 24
2014 Legal services 34 37 15 5 3 5 0 75 8 1877
2014 Administration and operations 43 38 11 2 2 4 0 84 4 287
2014 Human resources 51 32 12 2 2 1 0 84 4 134
2014 Financial management 42 38 11 2 0 7 0 86 2 116
2014 Procurement 30 49 5 5 0 5 5 88 6 18
2014 Information management 34 37 16 6 3 5 0 74 9 78
2014 Information technology 37 33 18 1 1 8 1 77 3 78
2014 Internal audit 38 47 8 8 0 0 0 85 8 13
2014 Other services to the public 40 29 9 13 8 0 0 69 22 24
2014 None of the above 43 38 9 3 2 6 1 86 4 198

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 39 47 6 0 7 0 0 87 7 16
2017 Federal regulators 57 30 13 0 0 0 0 87 0 16
2017 Communications or public affairs 45 43 3 4 5 0 0 88 9 64
2017 Access to information and privacy 27 40 13 5 14 0 0 67 19 15
2017 Security 30 44 9 13 5 0 0 74 17 24
2017 Library services 31 43 18 4 4 0 0 74 8 23
2017 Legal services 31 41 9 12 7 0 0 72 19 1527
2017 Administration and operations 46 37 9 4 4 0 0 83 8 225
2017 Human resources 44 39 8 6 4 0 0 82 10 92
2017 Financial management 36 45 10 4 5 0 0 81 9 108
2017 Information management 48 37 6 3 7 0 0 84 10 66
2017 Information technology 49 31 11 7 2 0 0 80 8 63
2017 Evaluation 60 30 10 0 0 0 0 90 0 10
2017 Policy 24 45 15 12 4 0 0 69 16 79
2017 Project management 38 45 13 5 0 0 0 83 5 23
2017 Other services to the public 39 38 12 10 0 0 0 77 10 16
2017 None of the above 26 30 16 12 15 0 0 57 27 83
2014 Client contact centre 39 44 9 4 4 0 0 83 8 29
2014 Federal regulators 21 62 6 11 0 0 0 83 11 18
2014 Communications or public affairs 55 32 3 10 0 0 0 87 10 63
2014 Access to information and privacy 28 57 15 0 0 0 0 85 0 18
2014 Security 27 57 10 0 6 0 0 84 6 19
2014 Library services 33 32 24 7 4 0 0 65 12 24
2014 Legal services 36 39 11 9 5 0 0 75 13 1875
2014 Administration and operations 48 36 9 3 3 0 0 85 7 287
2014 Human resources 55 27 11 4 4 0 0 81 8 135
2014 Financial management 43 41 8 5 2 1 0 86 7 116
2014 Procurement 40 44 11 5 0 0 0 84 5 18
2014 Information management 36 39 19 3 3 1 0 76 6 78
2014 Information technology 37 41 11 5 5 1 0 79 11 78
2014 Internal audit 61 31 9 0 0 0 0 91 0 13
2014 Other services to the public 36 38 8 8 9 0 0 74 18 24
2014 None of the above 46 36 8 7 4 0 0 82 10 198

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 26 52 6 8 8 0 0 78 15 15
2017 Federal regulators 43 24 21 7 6 0 0 67 13 16
2017 Communications or public affairs 44 32 6 12 6 0 0 76 18 64
2017 Access to information and privacy 14 47 13 13 13 0 0 61 26 15
2017 Security 38 32 17 8 5 0 0 70 12 24
2017 Library services 35 41 16 8 0 0 0 76 8 23
2017 Legal services 27 39 14 13 7 0 0 66 20 1531
2017 Administration and operations 46 31 12 6 4 0 0 77 11 225
2017 Human resources 38 38 12 7 5 1 0 76 12 92
2017 Financial management 35 40 11 10 5 0 0 74 15 108
2017 Information management 43 29 6 13 9 0 0 72 22 65
2017 Information technology 38 33 15 11 3 0 0 71 14 63
2017 Evaluation 40 40 10 0 10 0 0 80 10 10
2017 Policy 21 45 15 11 8 0 0 66 19 80
2017 Project management 29 37 9 17 8 0 0 66 25 24
2017 Other services to the public 23 41 18 18 0 0 0 63 18 16
2017 None of the above 30 28 13 12 16 0 1 59 28 83
2014 Client contact centre 30 28 20 18 4 0 0 58 22 28
2014 Federal regulators 6 38 34 6 17 0 0 44 22 18
2014 Communications or public affairs 36 41 10 9 3 0 0 77 13 63
2014 Access to information and privacy 11 41 34 5 10 0 0 51 15 18
2014 Security 27 32 32 5 5 0 0 58 10 19
2014 Library services 37 29 17 4 13 0 0 66 17 24
2014 Legal services 20 38 17 16 9 0 0 58 25 1879
2014 Administration and operations 30 41 11 8 10 0 0 72 17 287
2014 Human resources 37 29 15 9 9 0 1 67 18 135
2014 Financial management 25 39 14 15 8 0 0 64 22 116
2014 Procurement 33 45 16 6 0 0 0 78 6 18
2014 Information management 25 40 14 14 7 0 0 65 21 78
2014 Information technology 28 37 19 12 4 0 0 65 16 78
2014 Internal audit 68 0 8 8 16 0 0 68 24 13
2014 Other services to the public 33 33 4 8 22 0 0 65 31 24
2014 None of the above 35 36 13 9 7 0 0 71 16 198

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 17 50 6 19 7 0 0 68 26 16
2017 Federal regulators 28 39 21 7 6 0 0 67 13 16
2017 Communications or public affairs 30 38 12 7 12 0 0 68 19 64
2017 Access to information and privacy 20 34 20 13 13 0 0 54 25 15
2017 Security 24 33 21 16 5 0 0 57 21 24
2017 Library services 19 35 24 12 4 0 6 57 17 23
2017 Legal services 19 38 15 16 10 2 0 59 26 1535
2017 Administration and operations 37 37 13 5 8 0 0 74 12 225
2017 Human resources 25 37 16 9 9 3 1 66 18 92
2017 Financial management 29 41 13 9 7 1 0 71 16 109
2017 Information management 39 21 20 10 8 2 0 61 19 66
2017 Information technology 30 33 23 9 4 0 0 63 14 65
2017 Evaluation 30 60 0 0 10 0 0 90 10 10
2017 Policy 14 39 17 16 12 1 0 54 28 79
2017 Project management 37 29 18 13 4 0 0 66 16 24
2017 Other services to the public 18 49 14 19 0 0 0 67 19 15
2017 None of the above 17 32 14 24 9 4 0 51 34 83

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 38 30 11 6 7 0 7 73 14 16
2017 Federal regulators 61 22 7 4 6 0 0 83 10 16
2017 Communications or public affairs 56 32 5 5 3 0 0 88 8 64
2017 Access to information and privacy 7 59 7 20 7 0 0 66 27 15
2017 Security 30 30 12 16 12 0 0 59 29 24
2017 Library services 29 35 20 8 8 0 0 64 17 22
2017 Legal services 31 39 10 12 8 0 0 70 20 1536
2017 Administration and operations 46 30 9 7 8 0 1 77 14 225
2017 Human resources 52 27 9 11 1 0 0 79 12 90
2017 Financial management 48 31 10 8 2 0 1 79 10 107
2017 Information management 51 34 11 2 3 0 0 85 5 66
2017 Information technology 39 33 20 2 5 0 2 73 7 65
2017 Evaluation 70 20 0 0 10 0 0 90 10 10
2017 Policy 38 32 9 16 6 0 0 69 22 80
2017 Project management 43 26 22 5 4 0 0 70 8 23
2017 Other services to the public 57 28 6 5 5 0 0 85 9 16
2017 None of the above 25 34 13 16 10 1 0 60 26 82
2014 Client contact centre 35 34 21 7 3 0 0 70 9 29
2014 Federal regulators 33 51 0 17 0 0 0 83 17 18
2014 Communications or public affairs 54 31 6 5 4 0 0 85 9 63
2014 Access to information and privacy 23 38 10 17 5 6 0 65 24 18
2014 Security 12 47 11 19 11 0 0 59 30 19
2014 Library services 30 32 21 4 13 0 0 62 17 24
2014 Legal services 29 38 11 13 8 0 0 67 21 1878
2014 Administration and operations 39 37 10 7 5 0 1 78 12 287
2014 Human resources 57 24 9 3 6 0 2 82 9 135
2014 Financial management 47 23 13 10 6 0 1 71 16 116
2014 Procurement 24 48 22 0 0 5 0 77 0 18
2014 Information management 31 39 14 8 5 0 1 71 14 78
2014 Information technology 22 43 9 18 5 4 0 67 24 78
2014 Internal audit 53 22 8 8 9 0 0 76 17 13
2014 Other services to the public 41 29 13 8 8 0 0 70 17 24
2014 None of the above 40 34 7 13 5 0 1 75 19 198

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 53 29 0 11 7 0 0 81 19 16
2017 Federal regulators 40 40 7 7 6 0 0 81 13 16
2017 Communications or public affairs 45 29 15 4 6 0 0 74 11 64
2017 Access to information and privacy 13 54 7 13 13 0 0 67 26 15
2017 Security 22 45 20 8 5 0 0 67 12 24
2017 Library services 25 32 31 4 8 0 0 57 12 23
2017 Legal services 24 39 14 13 10 0 0 63 23 1536
2017 Administration and operations 36 40 11 9 4 0 0 76 13 223
2017 Human resources 41 35 13 5 6 0 0 76 11 92
2017 Financial management 26 46 15 8 5 0 0 72 13 108
2017 Information management 38 34 17 4 7 0 0 72 11 66
2017 Information technology 30 45 16 6 3 0 0 75 9 65
2017 Evaluation 60 30 10 0 0 0 0 90 0 10
2017 Policy 30 34 16 14 6 0 0 64 20 80
2017 Project management 37 34 25 4 0 0 0 71 4 24
2017 Other services to the public 24 53 9 8 6 0 0 77 14 16
2017 None of the above 25 31 14 17 12 1 0 56 29 83
2014 Client contact centre 12 64 16 0 8 0 0 76 8 29
2014 Federal regulators 11 55 6 17 11 0 0 66 28 18
2014 Communications or public affairs 39 35 19 5 2 0 0 74 7 63
2014 Access to information and privacy 34 27 29 0 10 0 0 61 10 18
2014 Security 18 36 25 10 11 0 0 54 20 19
2014 Library services 24 24 18 16 14 4 0 50 32 24
2014 Legal services 19 37 19 15 9 0 0 57 25 1879
2014 Administration and operations 29 42 15 9 5 0 0 71 14 287
2014 Human resources 33 28 21 14 4 0 0 61 18 135
2014 Financial management 22 36 19 13 8 2 0 59 21 116
2014 Procurement 13 54 11 11 11 0 0 67 22 18
2014 Information management 20 43 19 14 3 1 0 64 16 78
2014 Information technology 27 35 17 10 10 0 0 62 21 77
2014 Internal audit 45 23 24 8 0 0 0 68 8 13
2014 Other services to the public 20 46 13 12 8 0 0 66 20 24
2014 None of the above 30 41 13 9 5 2 0 72 15 198

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 65 29 6 0 0 0 0 94 0 16
2017 Federal regulators 47 33 7 13 0 0 0 81 13 16
2017 Communications or public affairs 45 31 15 4 5 0 0 76 9 64
2017 Access to information and privacy 42 43 0 14 0 0 0 86 14 14
2017 Security 30 46 12 8 5 0 0 76 12 24
2017 Library services 40 35 13 4 8 0 0 74 12 23
2017 Legal services 37 42 11 7 3 0 0 79 11 1532
2017 Administration and operations 46 37 9 5 3 0 0 83 8 224
2017 Human resources 39 40 10 6 6 0 0 79 11 92
2017 Financial management 40 41 7 4 8 0 0 81 11 109
2017 Information management 52 30 9 6 3 0 0 81 9 66
2017 Information technology 34 42 12 8 4 0 0 75 12 65
2017 Evaluation 50 40 0 10 0 0 0 90 10 10
2017 Policy 39 36 11 10 5 0 0 75 15 79
2017 Project management 54 33 9 4 0 0 0 87 4 24
2017 Other services to the public 39 49 5 0 6 0 0 89 6 15
2017 None of the above 36 38 7 11 9 0 0 74 19 82
2014 Client contact centre 36 44 19 0 0 0 0 81 0 29
2014 Federal regulators 44 39 6 11 0 0 0 83 11 18
2014 Communications or public affairs 45 37 12 5 2 0 0 81 6 63
2014 Access to information and privacy 38 44 17 0 0 0 0 83 0 18
2014 Security 33 53 5 10 0 0 0 85 10 19
2014 Library services 32 45 17 0 0 5 0 82 0 24
2014 Legal services 34 45 11 7 3 0 0 79 10 1879
2014 Administration and operations 39 38 11 7 5 0 0 77 12 286
2014 Human resources 47 31 10 8 3 0 1 78 11 135
2014 Financial management 27 50 12 6 4 0 1 78 10 116
2014 Procurement 29 55 5 5 5 0 0 84 11 18
2014 Information management 28 44 19 5 4 0 0 72 9 78
2014 Information technology 36 36 13 10 5 0 0 72 15 78
2014 Internal audit 61 15 8 0 16 0 0 76 16 13
2014 Other services to the public 40 30 17 13 0 0 0 70 13 24
2014 None of the above 48 32 12 6 2 0 0 79 9 197
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 77 23 0 0 0 0 0 100 0 16
2017 Federal regulators 58 18 17 0 7 0 0 76 7 16
2017 Communications or public affairs 68 13 6 6 6 0 0 82 12 64
2017 Access to information and privacy 53 23 8 8 8 0 0 77 16 13
2017 Security 51 23 4 13 10 0 0 74 22 24
2017 Library services 53 34 5 8 0 0 0 87 8 23
2017 Legal services 48 28 9 8 7 0 0 76 15 1535
2017 Administration and operations 60 24 4 6 6 0 0 84 12 225
2017 Human resources 60 26 4 5 3 2 0 87 8 92
2017 Financial management 57 21 9 6 6 1 0 79 12 109
2017 Information management 63 18 5 7 5 0 2 82 13 66
2017 Information technology 55 33 3 6 2 0 2 89 8 65
2017 Evaluation 50 30 10 10 0 0 0 80 10 10
2017 Policy 48 30 3 12 7 0 0 79 18 80
2017 Project management 53 25 8 14 0 0 0 78 14 23
2017 Other services to the public 32 39 6 5 18 0 0 71 23 16
2017 None of the above 39 24 11 7 18 0 0 63 26 82

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 63 30 0 0 0 7 0 100 0 16
2017 Federal regulators 65 13 18 4 0 0 0 78 4 16
2017 Communications or public affairs 66 18 7 5 3 0 0 85 8 64
2017 Access to information and privacy 47 27 0 13 13 0 0 74 26 15
2017 Security 50 24 9 8 10 0 0 74 17 24
2017 Library services 61 31 0 8 0 0 0 92 8 23
2017 Legal services 53 26 9 6 7 1 0 79 13 1534
2017 Administration and operations 59 22 7 5 6 0 0 81 12 225
2017 Human resources 58 26 10 1 4 1 0 84 5 92
2017 Financial management 57 21 9 4 8 1 0 79 12 108
2017 Information management 62 15 11 1 7 2 2 80 8 66
2017 Information technology 54 27 9 8 0 0 2 83 8 65
2017 Policy 56 19 10 10 5 0 0 75 15 80
2017 Project management 56 22 5 14 4 0 0 78 18 23
2017 Other services to the public 39 37 6 0 18 0 0 76 18 16
2017 None of the above 37 30 11 8 13 1 0 67 21 82

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 38 43 12 0 7 0 0 81 7 16
2017 Federal regulators 47 29 11 7 0 6 0 81 7 16
2017 Communications or public affairs 45 35 6 8 6 0 0 80 14 64
2017 Access to information and privacy 14 33 14 13 26 0 0 47 39 15
2017 Security 23 24 16 16 22 0 0 47 38 24
2017 Library services 31 26 16 23 4 0 0 57 27 23
2017 Legal services 25 33 12 16 13 0 0 59 29 1535
2017 Administration and operations 35 35 12 10 7 0 0 71 18 225
2017 Human resources 30 35 13 9 10 2 0 67 19 92
2017 Financial management 30 42 12 7 9 0 0 72 16 109
2017 Information management 40 28 17 9 6 0 0 68 15 66
2017 Information technology 33 33 19 9 6 0 0 66 15 65
2017 Evaluation 60 10 10 20 0 0 0 70 20 10
2017 Policy 27 33 4 20 16 0 0 60 36 80
2017 Project management 13 49 20 9 8 0 0 62 18 23
2017 Other services to the public 17 65 0 0 18 0 0 82 18 16
2017 None of the above 21 25 12 26 16 0 0 46 42 82

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 32 49 19 0 0 0 0 81 0 16
2017 Federal regulators 42 31 7 7 0 12 0 83 8 15
2017 Communications or public affairs 45 43 8 3 0 2 0 89 3 64
2017 Access to information and privacy 20 48 13 12 7 0 0 68 19 15
2017 Security 36 50 5 4 5 0 0 86 9 23
2017 Library services 35 42 9 9 0 4 0 80 10 23
2017 Legal services 32 38 16 8 5 1 0 71 13 1534
2017 Administration and operations 49 33 11 6 1 0 0 82 7 225
2017 Human resources 50 29 12 6 1 2 0 81 7 91
2017 Financial management 46 37 8 4 3 2 1 85 7 108
2017 Information management 52 29 6 6 6 0 0 81 13 65
2017 Information technology 45 32 18 5 0 0 0 77 5 64
2017 Evaluation 90 10 0 0 0 0 0 100 0 10
2017 Policy 34 40 12 7 7 0 0 74 14 80
2017 Project management 31 43 18 5 5 0 0 73 9 23
2017 Other services to the public 49 29 12 0 10 0 0 78 10 16
2017 None of the above 27 37 19 9 8 0 0 64 17 81

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 6 20 45 28 0 0 0 27 28 15
2017 Federal regulators 14 21 46 20 0 0 0 35 20 16
2017 Communications or public affairs 4 24 51 18 3 0 0 28 21 63
2017 Access to information and privacy 0 23 30 15 31 0 0 23 47 13
2017 Security 0 17 32 35 16 0 0 17 51 24
2017 Library services 0 22 34 35 4 5 0 23 41 23
2017 Legal services 2 9 43 31 15 0 0 11 46 1509
2017 Administration and operations 5 19 46 20 10 0 0 24 30 223
2017 Human resources 2 13 45 25 15 0 0 15 40 92
2017 Financial management 4 16 57 16 8 0 0 20 23 109
2017 Information management 2 20 47 21 10 0 0 22 31 64
2017 Information technology 6 23 42 19 7 2 0 30 27 64
2017 Evaluation 20 10 40 30 0 0 0 30 30 10
2017 Policy 1 12 45 25 17 0 0 13 42 78
2017 Project management 0 13 58 25 4 0 0 13 29 24
2017 Other services to the public 0 20 52 6 23 0 0 20 29 16
2017 None of the above 1 7 44 32 16 0 0 8 48 82

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Client contact centre 0 12 58 30 0 0 0 30 12 16
2017 Federal regulators 0 0 32 48 20 0 0 68 0 15
2017 Communications or public affairs 6 17 41 19 17 0 0 36 23 64
2017 Access to information and privacy 20 26 27 26 0 0 0 26 46 15
2017 Security 12 34 32 18 5 0 0 23 45 24
2017 Library services 17 4 36 37 6 0 0 42 21 22
2017 Legal services 10 28 43 15 4 0 0 18 38 1519
2017 Administration and operations 8 21 39 23 9 0 0 32 29 219
2017 Human resources 16 20 42 18 4 0 0 22 36 92
2017 Financial management 8 17 41 24 8 0 1 33 26 109
2017 Information management 7 22 37 24 10 0 0 34 29 66
2017 Information technology 3 24 41 22 8 2 0 31 28 63
2017 Evaluation 11 10 60 0 20 0 0 20 21 10
2017 Policy 15 28 37 18 1 0 0 19 43 78
2017 Project management 4 13 61 18 4 0 0 22 17 23
2017 Other services to the public 14 9 51 26 0 0 0 26 23 16
2017 None of the above 15 25 43 12 3 1 0 15 41 82
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Communications or public affairs 18 82 62
2017 Security 27 73 24
2017 Legal services 21 79 1527
2017 Administration and operations 20 80 223
2017 Human resources 19 81 91
2017 Financial management 16 84 106
2017 Information management 17 83 66
2017 Information technology 14 86 65
2017 Policy 17 83 79
2017 Other services to the public 39 61 16
2017 None of the above 32 68 82
2014 Communications or public affairs 10 90 63
2014 Library services 21 79 24
2014 Legal services 15 85 1874
2014 Administration and operations 20 80 286
2014 Human resources 16 84 135
2014 Financial management 14 86 116
2014 Procurement 0 100 18
2014 Information management 20 80 78
2014 Information technology 10 90 78
2014 Internal audit 38 62 13
2014 Other services to the public 27 73 24
2014 None of the above 16 84 198

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Legal services 49 311
2017 Administration and operations 41 43
2017 Human resources 42 17
2017 Financial management 30 15
2017 Policy 57 14
2017 None of the above 49 27
2014 Legal services 52 273
2014 Administration and operations 56 58
2014 Human resources 27 22
2014 Financial management 48 15
2014 Information management 56 14
2014 None of the above 56 32

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Legal services 63 311
2017 Administration and operations 75 43
2017 Financial management 67 15
2017 Policy 58 14
2017 None of the above 69 27
2014 Legal services 58 273
2014 Administration and operations 59 58
2014 Human resources 59 22
2014 Financial management 93 15
2014 Information management 58 14
2014 None of the above 58 32

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 11
2017 Legal services 6 311
2017 Information management 0 11
2017 Policy 0 14
2014 Legal services 5 273
2014 Administration and operations 10 58
2014 Financial management 0 15
2014 Information management 0 14

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 11
2017 Administration and operations 0 43
2017 Human resources 0 17
2017 Financial management 0 15
2017 Information management 0 11
2017 Policy 0 14
2017 None of the above 0 27
2014 Legal services 0 273
2014 Administration and operations 0 58
2014 Human resources 0 22
2014 Financial management 0 15
2014 Information management 0 14
2014 None of the above 0 32

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 11
2017 Legal services 12 311
2017 Financial management 0 15
2017 Policy 0 14
2014 Legal services 10 273
2014 Human resources 0 22

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 11
2017 Legal services 4 311
2017 Administration and operations 0 43
2017 Human resources 0 17
2017 Financial management 0 15
2017 Information management 0 11
2017 Policy 0 14
2014 Legal services 3 273
2014 Administration and operations 0 58
2014 Human resources 0 22
2014 Financial management 0 15
2014 None of the above 0 32

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Communications or public affairs 0 11
2017 Legal services 2 311
2017 Administration and operations 0 43
2017 Human resources 0 17
2017 Information management 0 11
2017 None of the above 0 27
2014 Administration and operations 0 58
2014 Financial management 0 15
2014 Information management 0 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Communications or public affairs 8 92 64
2017 Legal services 11 89 1534
2017 Administration and operations 12 88 224
2017 Human resources 14 86 91
2017 Financial management 7 93 107
2017 Information management 14 86 65
2017 Information technology 11 89 64
2017 Policy 14 86 79
2017 None of the above 15 85 82
2014 Legal services 6 94 1877
2014 Administration and operations 7 93 287
2014 Human resources 10 90 135
2014 Financial management 5 95 116
2014 Procurement 0 100 17
2014 Internal audit 0 100 13
2014 None of the above 8 92 197

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Legal services 34 171
2017 Administration and operations 26 26
2017 Policy 47 11
2017 None of the above 55 13
2014 Legal services 36 117
2014 Administration and operations 49 19
2014 None of the above 35 14

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Legal services 81 171
2014 Legal services 81 117
2014 Administration and operations 72 19
2014 Human resources 92 12
2014 None of the above 73 14

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Legal services 6 171
2017 Administration and operations 0 26
2017 Human resources 0 11
2017 Policy 0 11
2014 Legal services 7 117
2014 Administration and operations 0 19
2014 Human resources 0 12

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Legal services 0 171
2017 Administration and operations 0 26
2017 Human resources 0 11
2017 Policy 0 11
2017 None of the above 0 13
2014 Legal services 0 117
2014 Administration and operations 0 19
2014 Human resources 0 12
2014 None of the above 0 14

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Legal services 9 171
2017 Administration and operations 0 26
2017 Human resources 0 11
2017 Policy 0 11
2014 Legal services 10 117
2014 Human resources 0 12
2014 None of the above 0 14

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Legal services 4 171
2017 Human resources 0 11
2014 Human resources 0 12
2014 None of the above 0 14

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Legal services 9 171
2017 Human resources 0 11
2014 Legal services 6 117