2017 Public Service Employee Annual Survey Results for Immigration, Refugees and Citizenship Canada by Question 25. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

Top of Page

My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 58 28 7 3 2 2 1 87 6 1225
2017 3 to 10 years in current department or agency 49 32 9 5 4 2 0 82 9 1629
2017 11 to 20 years in current department or agency 49 33 8 5 4 2 0 83 9 599
2017 More than 20 years in current department or agency 52 34 6 4 2 2 0 88 6 227
2014 Less than 3 years in current department or agency 60 25 7 2 1 4 0 89 3 1578
2014 3 to 10 years in current department or agency 47 33 11 3 2 4 0 83 5 1950
2014 11 to 20 years in current department or agency 46 32 12 4 2 4 0 81 6 835
2014 More than 20 years in current department or agency 51 29 13 3 2 2 0 82 5 392

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 57 30 6 4 3 0 0 87 7 1226
2017 3 to 10 years in current department or agency 39 39 9 8 5 0 0 78 12 1624
2017 11 to 20 years in current department or agency 33 43 8 10 5 0 0 76 15 597
2017 More than 20 years in current department or agency 38 38 9 12 4 0 0 76 15 226
2014 Less than 3 years in current department or agency 67 26 4 2 1 1 0 93 3 1574
2014 3 to 10 years in current department or agency 48 36 8 5 2 0 0 85 7 1954
2014 11 to 20 years in current department or agency 46 34 11 5 3 0 0 80 8 837
2014 More than 20 years in current department or agency 48 35 10 4 3 1 0 84 7 392

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 43 33 12 7 4 0 0 77 12 1223
2017 3 to 10 years in current department or agency 34 37 12 11 6 0 0 72 17 1616
2017 11 to 20 years in current department or agency 33 34 13 11 9 0 0 67 20 595
2017 More than 20 years in current department or agency 36 33 14 8 7 0 0 70 16 226
2014 Less than 3 years in current department or agency 36 36 17 7 4 0 1 72 11 1578
2014 3 to 10 years in current department or agency 30 38 15 11 6 0 0 69 17 1953
2014 11 to 20 years in current department or agency 32 36 13 10 8 0 0 68 18 838
2014 More than 20 years in current department or agency 32 35 15 10 8 0 0 67 18 391

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 36 36 14 8 4 1 1 73 13 1221
2017 3 to 10 years in current department or agency 26 38 14 13 7 1 0 65 21 1622
2017 11 to 20 years in current department or agency 24 38 14 13 10 1 0 62 24 599
2017 More than 20 years in current department or agency 25 36 17 10 11 1 0 61 22 224

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 31 11 7 4 1 1 78 11 1227
2017 3 to 10 years in current department or agency 39 32 11 9 8 0 1 72 17 1616
2017 11 to 20 years in current department or agency 33 34 13 11 9 0 1 67 20 599
2017 More than 20 years in current department or agency 30 38 12 11 9 0 0 69 20 227
2014 Less than 3 years in current department or agency 44 33 11 6 3 1 1 79 10 1578
2014 3 to 10 years in current department or agency 38 34 12 8 6 0 1 73 15 1954
2014 11 to 20 years in current department or agency 36 34 14 10 6 0 0 70 16 837
2014 More than 20 years in current department or agency 34 33 15 12 5 0 1 67 17 391

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 47 31 11 6 4 0 0 78 11 1228
2017 3 to 10 years in current department or agency 31 38 13 11 7 0 0 69 18 1626
2017 11 to 20 years in current department or agency 28 41 13 10 9 0 0 69 18 599
2017 More than 20 years in current department or agency 29 42 14 9 6 0 0 71 15 227
2014 Less than 3 years in current department or agency 48 34 11 5 2 0 0 82 7 1579
2014 3 to 10 years in current department or agency 33 37 16 9 5 0 0 71 14 1953
2014 11 to 20 years in current department or agency 30 37 19 8 5 0 0 67 14 835
2014 More than 20 years in current department or agency 28 40 15 11 4 1 0 70 15 392

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 53 32 9 5 2 0 0 84 7 1229
2017 3 to 10 years in current department or agency 39 40 10 7 4 0 0 80 11 1625
2017 11 to 20 years in current department or agency 37 40 12 7 4 0 0 77 11 598
2017 More than 20 years in current department or agency 39 40 9 9 2 0 0 80 11 227
2014 Less than 3 years in current department or agency 48 34 10 5 2 0 0 83 7 1580
2014 3 to 10 years in current department or agency 40 38 12 6 4 0 0 78 10 1954
2014 11 to 20 years in current department or agency 43 37 11 5 3 0 0 80 9 837
2014 More than 20 years in current department or agency 47 33 10 7 3 0 0 80 10 391
Top of Page

Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 63 21 7 5 4 0 0 85 9 1231
2017 3 to 10 years in current department or agency 55 26 6 7 5 0 0 81 13 1631
2017 11 to 20 years in current department or agency 51 28 7 7 7 0 0 80 13 597
2017 More than 20 years in current department or agency 55 22 8 5 7 1 1 79 13 226

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 61 22 8 4 3 1 0 84 7 1230
2017 3 to 10 years in current department or agency 56 25 9 5 5 0 0 82 10 1629
2017 11 to 20 years in current department or agency 51 26 10 6 6 1 0 78 12 593
2017 More than 20 years in current department or agency 56 23 9 5 5 2 1 81 10 226

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 44 30 11 9 6 0 0 74 15 1230
2017 3 to 10 years in current department or agency 28 32 13 15 12 0 0 60 27 1628
2017 11 to 20 years in current department or agency 27 31 15 13 13 1 0 59 26 597
2017 More than 20 years in current department or agency 31 32 11 14 12 0 0 63 26 225

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 30 33 20 10 4 2 0 64 15 1229
2017 3 to 10 years in current department or agency 22 34 21 13 9 1 0 57 22 1626
2017 11 to 20 years in current department or agency 23 34 21 11 10 1 0 58 21 597
2017 More than 20 years in current department or agency 24 38 19 12 5 2 0 64 17 226

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 11 28 41 14 5 0 0 40 19 1222
2017 3 to 10 years in current department or agency 4 20 43 21 10 0 0 25 32 1611
2017 11 to 20 years in current department or agency 4 15 40 26 15 0 0 19 41 590
2017 More than 20 years in current department or agency 4 15 46 22 12 1 0 19 35 221

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Less than 3 years in current department or agency 5 16 36 25 15 1 1 41 21 1219
2017 3 to 10 years in current department or agency 9 22 43 18 6 0 1 25 32 1618
2017 11 to 20 years in current department or agency 11 23 44 17 5 0 0 22 34 585
2017 More than 20 years in current department or agency 13 21 44 16 6 0 1 22 34 221
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 13 87 1216
2017 3 to 10 years in current department or agency 20 80 1612
2017 11 to 20 years in current department or agency 23 77 587
2017 More than 20 years in current department or agency 18 82 219
2014 Less than 3 years in current department or agency 12 88 1580
2014 3 to 10 years in current department or agency 16 84 1949
2014 11 to 20 years in current department or agency 17 83 836
2014 More than 20 years in current department or agency 12 88 391

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 55 163
2017 3 to 10 years in current department or agency 50 317
2017 11 to 20 years in current department or agency 41 135
2017 More than 20 years in current department or agency 51 37
2014 Less than 3 years in current department or agency 54 190
2014 3 to 10 years in current department or agency 48 306
2014 11 to 20 years in current department or agency 42 143
2014 More than 20 years in current department or agency 36 47

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 62 163
2017 3 to 10 years in current department or agency 66 317
2017 11 to 20 years in current department or agency 69 135
2017 More than 20 years in current department or agency 64 37
2014 Less than 3 years in current department or agency 58 190
2014 3 to 10 years in current department or agency 64 306
2014 11 to 20 years in current department or agency 70 143
2014 More than 20 years in current department or agency 59 47

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 163
2017 3 to 10 years in current department or agency 8 317
2017 11 to 20 years in current department or agency 11 135
2014 3 to 10 years in current department or agency 5 306
2014 11 to 20 years in current department or agency 7 143

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 3 to 10 years in current department or agency 0 317
2017 11 to 20 years in current department or agency 0 135
2017 More than 20 years in current department or agency 0 37
2014 Less than 3 years in current department or agency 0 190
2014 3 to 10 years in current department or agency 0 306
2014 11 to 20 years in current department or agency 0 143
2014 More than 20 years in current department or agency 0 47

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 163
2017 3 to 10 years in current department or agency 7 316
2017 11 to 20 years in current department or agency 8 135
2014 Less than 3 years in current department or agency 5 190
2014 3 to 10 years in current department or agency 3 306
2014 11 to 20 years in current department or agency 4 143

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 4 163
2017 3 to 10 years in current department or agency 4 317
2017 11 to 20 years in current department or agency 7 135
2014 Less than 3 years in current department or agency 5 190
2014 3 to 10 years in current department or agency 4 306
2014 11 to 20 years in current department or agency 8 143

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 3 163
2017 3 to 10 years in current department or agency 3 315
2014 Less than 3 years in current department or agency 3 190
2014 3 to 10 years in current department or agency 3 306
2014 11 to 20 years in current department or agency 6 143
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Less than 3 years in current department or agency 7 93 1223
2017 3 to 10 years in current department or agency 13 87 1625
2017 11 to 20 years in current department or agency 15 85 597
2017 More than 20 years in current department or agency 10 90 222
2014 Less than 3 years in current department or agency 5 95 1575
2014 3 to 10 years in current department or agency 8 92 1947
2014 11 to 20 years in current department or agency 9 91 836
2014 More than 20 years in current department or agency 7 93 389

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 46 86
2017 3 to 10 years in current department or agency 36 196
2017 11 to 20 years in current department or agency 28 90
2017 More than 20 years in current department or agency 38 23
2014 Less than 3 years in current department or agency 40 81
2014 3 to 10 years in current department or agency 32 149
2014 11 to 20 years in current department or agency 39 77
2014 More than 20 years in current department or agency 29 27

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 65 86
2017 3 to 10 years in current department or agency 82 196
2017 11 to 20 years in current department or agency 82 90
2014 Less than 3 years in current department or agency 73 81
2014 3 to 10 years in current department or agency 78 149
2014 11 to 20 years in current department or agency 81 77
2014 More than 20 years in current department or agency 83 27

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 3 to 10 years in current department or agency 3 196
2017 11 to 20 years in current department or agency 10 90
2014 3 to 10 years in current department or agency 5 149
2014 More than 20 years in current department or agency 0 27

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 0 86
2017 3 to 10 years in current department or agency 0 196
2017 11 to 20 years in current department or agency 0 90
2017 More than 20 years in current department or agency 0 23
2014 3 to 10 years in current department or agency 0 149
2014 11 to 20 years in current department or agency 0 77
2014 More than 20 years in current department or agency 0 27

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 9 86
2017 3 to 10 years in current department or agency 3 196
2014 Less than 3 years in current department or agency 8 81
2014 3 to 10 years in current department or agency 3 149
2014 11 to 20 years in current department or agency 7 77
2014 More than 20 years in current department or agency 0 27

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 3 to 10 years in current department or agency 4 196
2017 11 to 20 years in current department or agency 6 90
2017 More than 20 years in current department or agency 0 23
2014 Less than 3 years in current department or agency 10 81

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 Less than 3 years in current department or agency 6 86
2017 3 to 10 years in current department or agency 6 196
2017 11 to 20 years in current department or agency 6 90
2014 3 to 10 years in current department or agency 8 149
2014 11 to 20 years in current department or agency 8 77