2017 Public Service Employee Annual Survey Results for Correctional Service Canada by Question 25. In total, how many years have you been working in your current department or agency?

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 33 8 6 3 2 0 84 8 900
2017 3 to 10 years in current department or agency 31 40 14 7 6 1 0 72 14 2916
2017 11 to 20 years in current department or agency 31 38 12 9 8 2 1 70 17 1779
2017 More than 20 years in current department or agency 34 39 12 5 7 2 0 75 12 793
2014 Less than 3 years in current department or agency 42 34 14 4 2 4 1 79 7 1705
2014 3 to 10 years in current department or agency 29 38 18 6 5 3 1 70 12 5159
2014 11 to 20 years in current department or agency 26 39 18 7 7 2 1 67 14 2758
2014 More than 20 years in current department or agency 23 42 17 8 6 3 1 68 14 1152

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 44 36 5 10 5 0 0 80 15 901
2017 3 to 10 years in current department or agency 21 36 13 16 13 0 0 57 30 2908
2017 11 to 20 years in current department or agency 15 36 13 18 17 0 0 51 36 1777
2017 More than 20 years in current department or agency 19 38 11 16 16 0 0 57 32 788
2014 Less than 3 years in current department or agency 44 36 10 6 3 0 0 80 9 1705
2014 3 to 10 years in current department or agency 27 40 15 11 7 0 0 67 18 5159
2014 11 to 20 years in current department or agency 23 38 16 12 11 0 0 61 23 2758
2014 More than 20 years in current department or agency 24 43 13 11 8 1 0 68 19 1153

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 40 33 11 9 6 0 0 73 15 898
2017 3 to 10 years in current department or agency 19 32 15 17 17 0 0 51 34 2904
2017 11 to 20 years in current department or agency 15 30 17 18 20 0 0 46 38 1775
2017 More than 20 years in current department or agency 18 32 15 17 18 0 0 49 36 789
2014 Less than 3 years in current department or agency 26 35 19 12 8 0 0 61 20 1706
2014 3 to 10 years in current department or agency 17 31 19 18 15 0 0 48 33 5161
2014 11 to 20 years in current department or agency 16 30 17 18 18 0 0 46 37 2759
2014 More than 20 years in current department or agency 17 35 17 16 15 0 0 52 31 1152

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 30 32 13 15 9 1 0 62 24 899
2017 3 to 10 years in current department or agency 13 28 17 19 22 0 0 41 42 2914
2017 11 to 20 years in current department or agency 11 28 15 23 22 1 0 39 45 1778
2017 More than 20 years in current department or agency 12 29 16 19 22 1 0 41 42 792

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 42 32 10 9 6 0 0 75 15 900
2017 3 to 10 years in current department or agency 23 32 16 14 15 0 0 55 29 2911
2017 11 to 20 years in current department or agency 18 30 16 16 19 0 0 49 35 1783
2017 More than 20 years in current department or agency 20 33 17 12 16 0 0 54 28 793
2014 Less than 3 years in current department or agency 32 35 15 10 6 1 0 68 17 1705
2014 3 to 10 years in current department or agency 22 34 17 14 12 1 0 56 27 5155
2014 11 to 20 years in current department or agency 20 30 17 16 16 0 0 51 32 2757
2014 More than 20 years in current department or agency 21 33 15 15 14 0 1 55 29 1152

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 36 35 13 10 7 0 0 71 17 901
2017 3 to 10 years in current department or agency 14 31 18 18 18 0 0 46 36 2918
2017 11 to 20 years in current department or agency 11 28 17 19 24 0 0 40 43 1784
2017 More than 20 years in current department or agency 15 30 15 19 21 0 0 45 40 792
2014 Less than 3 years in current department or agency 31 36 16 10 6 1 0 68 15 1704
2014 3 to 10 years in current department or agency 14 34 22 17 12 0 0 49 29 5161
2014 11 to 20 years in current department or agency 11 32 22 19 16 0 0 43 35 2760
2014 More than 20 years in current department or agency 14 34 19 19 13 0 0 49 32 1153

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 49 35 7 6 3 0 0 84 9 901
2017 3 to 10 years in current department or agency 28 42 14 9 7 0 0 71 16 2924
2017 11 to 20 years in current department or agency 25 41 14 10 10 0 0 66 20 1784
2017 More than 20 years in current department or agency 29 40 14 9 8 0 0 68 18 794
2014 Less than 3 years in current department or agency 47 39 8 3 2 0 0 87 5 1705
2014 3 to 10 years in current department or agency 33 44 13 6 4 0 0 77 10 5153
2014 11 to 20 years in current department or agency 31 42 14 6 6 0 0 73 13 2753
2014 More than 20 years in current department or agency 33 44 12 6 4 0 0 78 10 1151
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 53 29 5 8 6 0 0 82 13 901
2017 3 to 10 years in current department or agency 40 28 10 10 11 0 0 69 21 2918
2017 11 to 20 years in current department or agency 34 31 11 11 12 0 0 66 23 1782
2017 More than 20 years in current department or agency 34 30 11 11 13 0 0 65 24 795

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 55 25 8 5 5 0 0 81 11 901
2017 3 to 10 years in current department or agency 41 26 13 8 11 1 0 68 19 2916
2017 11 to 20 years in current department or agency 34 28 15 10 12 1 0 63 22 1778
2017 More than 20 years in current department or agency 33 29 14 9 13 1 0 63 22 793

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 27 31 12 14 16 0 0 58 30 900
2017 3 to 10 years in current department or agency 12 23 12 19 35 0 0 34 54 2917
2017 11 to 20 years in current department or agency 9 19 14 20 38 0 0 28 58 1776
2017 More than 20 years in current department or agency 11 25 13 18 32 0 0 37 50 794

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 32 34 16 10 6 1 0 67 16 901
2017 3 to 10 years in current department or agency 17 33 19 16 15 0 0 50 31 2914
2017 11 to 20 years in current department or agency 15 33 19 17 16 0 0 48 33 1778
2017 More than 20 years in current department or agency 19 35 17 15 14 1 0 54 29 793

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 6 26 40 18 10 0 0 32 28 894
2017 3 to 10 years in current department or agency 2 12 38 26 20 0 0 15 47 2900
2017 11 to 20 years in current department or agency 1 10 33 29 26 0 0 11 56 1763
2017 More than 20 years in current department or agency 2 8 36 30 23 0 0 10 54 778

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Less than 3 years in current department or agency 9 18 42 21 9 0 0 30 27 894
2017 3 to 10 years in current department or agency 18 30 38 11 3 0 0 15 48 2885
2017 11 to 20 years in current department or agency 20 35 36 7 2 0 0 9 55 1763
2017 More than 20 years in current department or agency 19 33 38 9 2 0 0 11 51 780
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 29 71 893
2017 3 to 10 years in current department or agency 41 59 2880
2017 11 to 20 years in current department or agency 44 56 1756
2017 More than 20 years in current department or agency 41 59 780
2014 Less than 3 years in current department or agency 26 74 1706
2014 3 to 10 years in current department or agency 32 68 5158
2014 11 to 20 years in current department or agency 35 65 2756
2014 More than 20 years in current department or agency 27 73 1149

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 66 235
2017 3 to 10 years in current department or agency 64 1035
2017 11 to 20 years in current department or agency 57 669
2017 More than 20 years in current department or agency 52 264
2014 Less than 3 years in current department or agency 70 422
2014 3 to 10 years in current department or agency 63 1551
2014 11 to 20 years in current department or agency 51 885
2014 More than 20 years in current department or agency 47 287

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 55 235
2017 3 to 10 years in current department or agency 64 1035
2017 11 to 20 years in current department or agency 70 669
2017 More than 20 years in current department or agency 67 264
2014 Less than 3 years in current department or agency 52 422
2014 3 to 10 years in current department or agency 58 1551
2014 11 to 20 years in current department or agency 65 885
2014 More than 20 years in current department or agency 69 287

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 8 235
2017 3 to 10 years in current department or agency 7 1035
2017 11 to 20 years in current department or agency 12 669
2017 More than 20 years in current department or agency 16 264
2014 Less than 3 years in current department or agency 4 422
2014 3 to 10 years in current department or agency 7 1551
2014 11 to 20 years in current department or agency 12 885
2014 More than 20 years in current department or agency 18 287

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 21 235
2017 3 to 10 years in current department or agency 39 1035
2017 11 to 20 years in current department or agency 35 669
2017 More than 20 years in current department or agency 26 264
2014 Less than 3 years in current department or agency 24 422
2014 3 to 10 years in current department or agency 28 1551
2014 11 to 20 years in current department or agency 32 885
2014 More than 20 years in current department or agency 26 287

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 11 235
2017 3 to 10 years in current department or agency 12 1035
2017 11 to 20 years in current department or agency 9 669
2017 More than 20 years in current department or agency 11 264
2014 Less than 3 years in current department or agency 8 422
2014 3 to 10 years in current department or agency 8 1551
2014 11 to 20 years in current department or agency 8 885
2014 More than 20 years in current department or agency 9 287

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 6 235
2017 3 to 10 years in current department or agency 12 1035
2017 11 to 20 years in current department or agency 12 669
2017 More than 20 years in current department or agency 12 264
2014 Less than 3 years in current department or agency 8 422
2014 3 to 10 years in current department or agency 7 1551
2014 11 to 20 years in current department or agency 10 885
2014 More than 20 years in current department or agency 5 287

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 2 235
2017 3 to 10 years in current department or agency 4 1035
2017 11 to 20 years in current department or agency 3 669
2017 More than 20 years in current department or agency 5 264
2014 Less than 3 years in current department or agency 6 422
2014 3 to 10 years in current department or agency 3 1551
2014 11 to 20 years in current department or agency 3 885
2014 More than 20 years in current department or agency 5 287
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Less than 3 years in current department or agency 13 87 896
2017 3 to 10 years in current department or agency 23 77 2913
2017 11 to 20 years in current department or agency 27 73 1773
2017 More than 20 years in current department or agency 26 74 791
2014 Less than 3 years in current department or agency 12 88 1708
2014 3 to 10 years in current department or agency 14 86 5154
2014 11 to 20 years in current department or agency 17 83 2754
2014 More than 20 years in current department or agency 16 84 1150

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 64 102
2017 3 to 10 years in current department or agency 49 551
2017 11 to 20 years in current department or agency 41 394
2017 More than 20 years in current department or agency 33 142
2014 Less than 3 years in current department or agency 65 189
2014 3 to 10 years in current department or agency 44 654
2014 11 to 20 years in current department or agency 40 394
2014 More than 20 years in current department or agency 34 149

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 62 102
2017 3 to 10 years in current department or agency 75 551
2017 11 to 20 years in current department or agency 85 394
2017 More than 20 years in current department or agency 83 142
2014 Less than 3 years in current department or agency 53 189
2014 3 to 10 years in current department or agency 77 654
2014 11 to 20 years in current department or agency 84 394
2014 More than 20 years in current department or agency 75 149

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 3 to 10 years in current department or agency 5 551
2017 11 to 20 years in current department or agency 5 394
2017 More than 20 years in current department or agency 4 142
2014 Less than 3 years in current department or agency 4 189
2014 3 to 10 years in current department or agency 4 654
2014 11 to 20 years in current department or agency 4 394
2014 More than 20 years in current department or agency 8 149

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 20 102
2017 3 to 10 years in current department or agency 27 551
2017 11 to 20 years in current department or agency 22 394
2017 More than 20 years in current department or agency 19 142
2014 Less than 3 years in current department or agency 19 189
2014 3 to 10 years in current department or agency 18 654
2014 11 to 20 years in current department or agency 22 394
2014 More than 20 years in current department or agency 16 149

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 11 102
2017 3 to 10 years in current department or agency 14 551
2017 11 to 20 years in current department or agency 11 394
2017 More than 20 years in current department or agency 11 142
2014 Less than 3 years in current department or agency 10 189
2014 3 to 10 years in current department or agency 9 654
2014 11 to 20 years in current department or agency 12 394
2014 More than 20 years in current department or agency 7 149

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 10 102
2017 3 to 10 years in current department or agency 10 551
2017 11 to 20 years in current department or agency 11 394
2017 More than 20 years in current department or agency 9 142
2014 Less than 3 years in current department or agency 13 189
2014 3 to 10 years in current department or agency 6 654
2014 11 to 20 years in current department or agency 10 394
2014 More than 20 years in current department or agency 6 149

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Less than 3 years in current department or agency 10 102
2017 3 to 10 years in current department or agency 9 551
2017 11 to 20 years in current department or agency 6 394
2017 More than 20 years in current department or agency 4 142
2014 Less than 3 years in current department or agency 11 189
2014 3 to 10 years in current department or agency 8 654
2014 11 to 20 years in current department or agency 7 394
2014 More than 20 years in current department or agency 14 149