2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group LC

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 53 39 5 2 1 1 0 93 2 199
2017 LC-01 48 47 5 0 0 0 0 95 0 59
2017 LC-02 47 43 2 5 1 1 0 91 6 80
2017 LC-03 72 22 6 0 0 0 0 94 0 46
2014 LC 51 35 7 4 1 2 0 88 5 249
2014 LC-01 49 42 8 0 1 0 0 91 1 77
2014 LC-02 49 32 5 8 2 4 0 84 10 107
2014 LC-03 66 28 6 0 0 0 0 94 0 46

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 46 42 4 7 3 0 0 87 9 198
2017 LC-01 33 55 5 7 0 0 0 88 7 59
2017 LC-02 48 43 1 5 3 0 0 91 8 80
2017 LC-03 65 21 2 5 7 0 0 86 11 45
2014 LC 48 30 8 9 5 0 0 78 14 247
2014 LC-01 37 33 10 13 6 0 0 70 19 77
2014 LC-02 50 28 9 8 6 0 0 77 13 106
2014 LC-03 68 30 0 2 0 0 0 98 2 45

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 46 39 4 7 3 0 0 85 10 199
2017 LC-01 37 49 3 8 2 0 0 87 10 59
2017 LC-02 48 41 4 4 4 0 0 89 8 80
2017 LC-03 56 30 5 5 4 0 0 87 9 46
2014 LC 32 40 14 7 6 0 0 73 13 249
2014 LC-01 29 47 9 10 5 0 0 76 15 77
2014 LC-02 33 32 21 5 8 0 0 66 13 107
2014 LC-03 38 47 8 0 8 0 0 84 8 46

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 38 39 12 6 4 1 0 78 10 198
2017 LC-01 33 45 14 3 5 0 0 78 9 58
2017 LC-02 35 46 10 4 5 0 0 81 9 80
2017 LC-03 54 23 14 6 2 0 0 78 8 46

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 39 37 12 8 4 0 1 77 11 199
2017 LC-01 42 39 11 5 2 0 2 82 7 59
2017 LC-02 45 34 12 6 3 0 1 79 9 80
2017 LC-03 34 34 10 15 7 0 0 67 23 46
2014 LC 35 31 11 14 9 0 0 66 23 249
2014 LC-01 38 32 14 13 4 0 0 70 16 77
2014 LC-02 36 36 11 7 9 0 0 73 16 107
2014 LC-03 26 25 6 27 16 0 0 51 43 46

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 41 39 9 8 3 0 0 81 11 199
2017 LC-01 29 49 15 5 2 0 0 78 7 59
2017 LC-02 44 42 5 8 1 0 0 86 9 80
2017 LC-03 57 23 9 5 7 0 0 80 11 46
2014 LC 29 37 13 16 4 0 0 66 20 249
2014 LC-01 19 39 23 16 2 1 0 58 19 77
2014 LC-02 30 38 8 15 9 0 0 68 24 107
2014 LC-03 44 34 9 14 0 0 0 78 14 46

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 52 38 6 4 1 0 0 90 4 197
2017 LC-01 36 47 10 5 2 0 0 83 7 59
2017 LC-02 54 38 4 4 0 0 0 92 4 79
2017 LC-03 72 24 2 3 0 0 0 95 3 45
2014 LC 45 40 8 4 3 0 0 85 7 249
2014 LC-01 40 41 9 5 3 1 0 82 8 77
2014 LC-02 50 33 8 5 4 0 0 83 9 107
2014 LC-03 46 43 8 0 2 0 0 89 2 46
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 64 24 5 3 3 0 0 89 6 198
2017 LC-01 71 19 7 0 4 0 0 90 4 59
2017 LC-02 70 23 4 3 1 0 0 92 4 80
2017 LC-03 55 27 7 7 4 0 0 82 11 45

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 69 22 4 3 2 0 0 91 6 198
2017 LC-01 71 24 3 0 2 0 0 95 2 59
2017 LC-02 74 19 1 5 1 0 0 93 6 80
2017 LC-03 60 22 7 5 7 0 0 82 11 45

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 39 40 7 10 4 0 0 79 14 198
2017 LC-01 32 43 12 12 2 0 0 75 14 59
2017 LC-02 38 45 5 8 4 0 0 83 11 80
2017 LC-03 51 29 5 7 9 0 0 80 16 45

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 58 31 7 3 1 0 0 89 5 198
2017 LC-01 58 34 8 0 0 0 0 92 0 59
2017 LC-02 53 32 6 6 2 0 0 85 8 80
2017 LC-03 65 25 7 0 2 0 0 91 2 45

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 2 7 36 35 20 0 0 9 55 196
2017 LC-01 2 7 43 34 14 0 0 9 48 57
2017 LC-02 1 12 36 36 16 0 0 13 51 80
2017 LC-03 3 3 28 31 35 0 0 6 66 45

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 LC 10 30 37 19 4 0 0 24 40 196
2017 LC-01 7 37 38 12 5 0 0 18 44 57
2017 LC-02 9 27 35 25 4 0 0 29 36 80
2017 LC-03 16 24 35 19 6 0 0 25 40 45
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 LC 13 87 196
2017 LC-01 18 82 58
2017 LC-02 9 91 79
2017 LC-03 13 87 45
2014 LC 9 91 249
2014 LC-02 14 86 107

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 LC 38 24
2014 LC 50 22
2014 LC-02 54 14

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 LC 62 24
2014 LC 38 22
2014 LC-02 35 14

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 LC 25 24
2014 LC 30 22
2014 LC-02 38 14

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 LC 0 24
2017 LC-01 0 10
2014 LC 0 22
2014 LC-02 0 14

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 LC 0 24
2017 LC-01 0 10
2014 LC 0 22
2014 LC-02 0 14

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 LC 0 24
2017 LC-01 0 10
2014 LC-02 0 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 LC 4 96 199
2014 LC 4 96 249
2014 LC-02 8 92 107
2014 LC-03 0 100 46