2017 Public Service Employee Annual Survey Results for the Public Service by Question 22. With which of the following communities do you most closely identify in relation to your current job? (Mark one only.)

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 47 34 9 5 3 2 0 83 8 7844
2017 Health care practitioners 43 35 11 5 3 2 0 81 8 1777
2017 Federal regulators 42 35 11 5 3 3 0 80 8 3724
2017 Compliance, inspection and enforcement 43 34 10 6 4 2 0 79 10 15163
2017 Communications or public affairs 42 37 10 5 2 4 0 83 7 3340
2017 Access to information and privacy 55 30 7 4 1 2 0 87 6 1026
2017 Security 32 36 14 8 8 2 1 69 16 3773
2017 Science and technology 42 37 11 5 2 3 0 82 6 8645
2017 Library services 39 39 10 5 1 6 0 84 6 417
2017 Legal services 38 38 11 6 4 3 0 79 10 2847
2017 Administration and operations 47 34 9 4 3 2 0 84 7 20152
2017 Human resources 49 35 7 4 2 2 0 86 6 6965
2017 Financial management 46 36 9 4 3 3 0 85 7 5247
2017 Procurement 45 35 11 4 2 2 0 83 6 2085
2017 Real property 39 37 12 7 3 2 0 78 10 2234
2017 Materiel management 45 33 10 6 3 2 1 81 9 1265
2017 Information management 47 35 10 3 2 3 0 84 6 2771
2017 Information technology 47 31 11 4 3 5 1 82 7 8656
2017 Internal audit 47 37 8 3 2 2 0 87 5 804
2017 Evaluation 42 37 8 4 3 5 0 84 7 1055
2017 Data sciences 47 34 9 4 2 3 0 84 7 1618
2017 Policy 37 40 10 6 2 4 0 80 9 6027
2017 Project management 44 37 9 5 3 3 0 83 8 5246
2017 Other services to the public 44 32 11 6 4 2 1 79 10 6594
2017 None of the above 38 35 13 6 4 3 1 76 11 9486
2014 Client contact centre 41 37 12 3 2 3 1 82 6 10913
2014 Health care practitioners 38 36 15 4 2 4 1 77 7 2485
2014 Federal regulators 42 33 13 4 2 5 0 80 6 4880
2014 Compliance, inspection and enforcement 41 34 13 4 3 3 1 78 8 19025
2014 Communications or public affairs 43 34 13 3 1 5 0 82 5 4592
2014 Access to information and privacy 49 29 12 2 2 5 1 83 4 1329
2014 Security 29 36 18 6 5 4 1 68 12 6372
2014 Science and technology 39 37 14 3 2 5 1 80 5 10887
2014 Library services 39 36 13 3 3 6 0 79 7 521
2014 Legal services 38 35 15 5 3 5 0 76 8 3612
2014 Administration and operations 43 34 13 3 2 4 0 81 6 29203
2014 Human resources 45 36 11 3 2 3 0 84 5 8767
2014 Financial management 44 37 11 3 2 4 1 84 5 7439
2014 Procurement 40 37 13 3 2 5 0 81 5 2957
2014 Real property 39 37 15 3 2 3 0 79 5 3465
2014 Materiel management 38 35 16 4 3 3 1 76 7 1938
2014 Information management 44 32 13 4 2 4 1 81 6 4628
2014 Information technology 44 32 13 3 2 6 1 81 5 13566
2014 Internal audit 45 35 10 3 2 4 0 84 6 1097
2014 Evaluation 42 34 12 3 3 6 0 80 6 1670
2014 Other services to the public 41 33 14 4 3 4 1 77 8 11737
2014 None of the above 37 34 15 4 3 6 1 76 8 26747

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 40 39 9 7 5 0 0 79 12 7828
2017 Health care practitioners 34 40 10 10 7 0 0 74 16 1773
2017 Federal regulators 34 40 10 10 6 0 0 74 16 3714
2017 Compliance, inspection and enforcement 29 38 10 12 10 0 0 67 22 15142
2017 Communications or public affairs 40 41 8 7 4 0 0 81 11 3337
2017 Access to information and privacy 48 35 7 6 3 0 0 83 10 1025
2017 Security 20 33 13 17 17 0 0 53 34 3763
2017 Science and technology 35 41 10 9 5 0 0 76 14 8623
2017 Library services 39 41 7 9 4 0 0 80 13 416
2017 Legal services 35 39 9 10 6 0 0 74 17 2832
2017 Administration and operations 41 38 8 8 5 0 0 79 13 20120
2017 Human resources 46 38 7 6 3 0 0 84 10 6949
2017 Financial management 42 39 7 7 4 0 0 82 11 5252
2017 Procurement 42 38 8 8 4 0 0 80 12 2084
2017 Real property 34 39 10 10 7 0 0 73 18 2230
2017 Materiel management 40 36 9 9 6 0 0 76 14 1263
2017 Information management 42 38 8 7 4 0 0 81 11 2772
2017 Information technology 39 37 11 8 5 0 0 76 13 8645
2017 Internal audit 45 38 8 5 5 0 0 83 9 804
2017 Evaluation 42 37 9 8 4 0 0 79 12 1055
2017 Data sciences 44 37 10 6 4 0 0 81 10 1612
2017 Policy 39 40 8 9 4 0 0 79 13 6010
2017 Project management 37 42 9 9 4 0 0 78 13 5232
2017 Other services to the public 35 37 10 11 7 0 0 72 18 6578
2017 None of the above 33 37 11 11 8 0 0 69 20 9478
2014 Client contact centre 44 39 10 4 3 0 0 83 7 10909
2014 Health care practitioners 39 37 11 8 5 0 0 76 13 2485
2014 Federal regulators 43 36 10 6 4 0 0 80 10 4879
2014 Compliance, inspection and enforcement 38 37 11 8 6 0 0 75 14 19023
2014 Communications or public affairs 49 36 8 5 2 0 0 86 7 4588
2014 Access to information and privacy 52 32 9 3 3 0 0 85 6 1330
2014 Security 27 38 15 11 9 0 0 65 20 6372
2014 Science and technology 41 38 11 6 4 0 0 80 9 10890
2014 Library services 44 34 11 4 6 1 0 79 10 521
2014 Legal services 42 37 10 7 4 0 0 79 12 3609
2014 Administration and operations 47 36 9 5 3 0 0 83 8 29201
2014 Human resources 50 36 8 4 2 0 0 86 6 8765
2014 Financial management 49 37 8 4 2 0 0 86 6 7437
2014 Procurement 43 41 10 4 2 0 0 84 6 2957
2014 Real property 42 38 12 5 3 0 0 80 8 3460
2014 Materiel management 42 37 10 6 4 1 0 80 10 1937
2014 Information management 47 34 10 5 2 0 0 82 8 4626
2014 Information technology 46 36 10 5 3 1 0 82 8 13577
2014 Internal audit 48 37 8 4 3 0 0 85 7 1095
2014 Evaluation 44 37 9 6 4 1 0 81 10 1665
2014 Other services to the public 43 35 11 7 4 0 0 78 11 11733
2014 None of the above 39 37 12 7 5 1 0 77 11 26741

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 28 35 17 11 8 0 1 64 19 7810
2017 Health care practitioners 29 36 13 13 9 0 0 65 22 1763
2017 Federal regulators 28 36 15 12 8 0 0 64 21 3716
2017 Compliance, inspection and enforcement 23 34 16 15 12 0 0 57 27 15146
2017 Communications or public affairs 34 38 12 11 5 0 0 72 16 3336
2017 Access to information and privacy 40 35 11 8 5 0 0 75 13 1019
2017 Security 17 27 16 19 20 0 0 44 40 3759
2017 Science and technology 32 37 14 11 7 0 0 68 17 8625
2017 Library services 34 34 13 12 6 1 0 69 18 412
2017 Legal services 31 37 12 12 7 0 0 68 20 2838
2017 Administration and operations 36 36 13 9 6 0 0 72 15 20108
2017 Human resources 40 37 11 8 4 0 0 77 12 6951
2017 Financial management 35 39 12 8 5 0 0 74 13 5244
2017 Procurement 34 37 14 9 6 0 0 71 15 2081
2017 Real property 31 37 13 10 9 0 0 68 19 2225
2017 Materiel management 34 35 14 9 7 0 0 69 16 1259
2017 Information management 35 37 14 9 6 0 0 72 14 2766
2017 Information technology 31 36 14 11 8 0 0 67 19 8633
2017 Internal audit 33 39 15 8 5 0 0 72 13 802
2017 Evaluation 32 36 14 10 7 0 0 69 17 1054
2017 Data sciences 36 38 13 8 5 0 0 74 13 1617
2017 Policy 31 38 12 11 7 0 0 70 18 6029
2017 Project management 34 37 12 10 6 0 0 72 16 5242
2017 Other services to the public 29 33 15 13 9 0 1 63 22 6578
2017 None of the above 29 33 15 12 10 0 0 62 23 9475
2014 Client contact centre 20 34 21 14 10 0 1 54 25 10913
2014 Health care practitioners 22 35 16 15 12 0 0 57 27 2488
2014 Federal regulators 27 37 14 12 9 0 0 64 21 4880
2014 Compliance, inspection and enforcement 20 34 17 16 13 0 0 54 29 19027
2014 Communications or public affairs 34 36 13 11 6 0 0 70 17 4590
2014 Access to information and privacy 33 37 15 9 5 0 0 71 14 1327
2014 Security 17 29 19 18 17 0 0 46 35 6368
2014 Science and technology 31 37 14 11 7 0 0 68 18 10893
2014 Library services 29 37 14 11 8 0 0 67 19 521
2014 Legal services 24 37 17 14 8 0 0 61 22 3613
2014 Administration and operations 32 36 14 10 7 0 0 69 17 29207
2014 Human resources 34 37 13 9 6 0 0 72 15 8772
2014 Financial management 33 39 14 8 5 0 0 72 14 7440
2014 Procurement 29 39 16 10 6 0 0 68 16 2958
2014 Real property 28 39 14 11 7 0 0 67 18 3469
2014 Materiel management 31 37 15 10 7 0 0 68 17 1940
2014 Information management 32 37 15 10 6 0 0 69 16 4633
2014 Information technology 30 37 15 10 7 0 0 67 17 13572
2014 Internal audit 31 34 16 11 7 0 0 66 18 1097
2014 Evaluation 28 36 15 13 7 0 0 64 20 1669
2014 Other services to the public 25 34 17 13 10 0 0 60 23 11740
2014 None of the above 26 35 16 12 9 0 0 62 22 26761

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 21 37 19 13 8 2 1 59 21 7822
2017 Health care practitioners 21 35 15 17 11 1 0 57 28 1774
2017 Federal regulators 19 36 17 16 10 1 0 56 27 3712
2017 Compliance, inspection and enforcement 16 33 18 18 14 1 0 49 32 15149
2017 Communications or public affairs 27 40 13 13 6 1 0 67 20 3333
2017 Access to information and privacy 30 36 16 10 6 2 0 67 16 1018
2017 Security 12 25 16 21 25 1 0 37 46 3764
2017 Science and technology 22 38 17 14 8 1 0 61 22 8635
2017 Library services 26 37 11 15 8 2 1 65 24 417
2017 Legal services 22 37 15 15 10 1 0 60 25 2842
2017 Administration and operations 27 38 15 12 8 1 0 66 20 20102
2017 Human resources 31 40 12 10 5 1 0 72 16 6952
2017 Financial management 27 40 15 11 6 1 0 67 17 5248
2017 Procurement 24 38 18 12 7 1 0 63 19 2087
2017 Real property 22 38 16 13 10 1 0 61 24 2223
2017 Materiel management 25 37 16 12 10 1 0 62 22 1258
2017 Information management 27 38 15 12 7 1 0 66 19 2773
2017 Information technology 23 37 16 13 9 1 0 61 22 8635
2017 Internal audit 25 40 18 9 7 1 0 66 16 805
2017 Evaluation 23 38 17 12 8 1 0 62 21 1055
2017 Data sciences 26 41 15 11 6 1 0 68 17 1615
2017 Policy 24 38 14 15 8 1 0 63 23 6013
2017 Project management 25 40 14 13 7 1 0 65 21 5239
2017 Other services to the public 20 34 16 16 11 2 1 56 27 6574
2017 None of the above 20 34 17 15 12 1 0 55 28 9476

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 34 35 14 9 7 1 1 70 16 7844
2017 Health care practitioners 32 35 13 11 9 0 0 67 20 1779
2017 Federal regulators 37 35 11 10 7 0 0 72 16 3718
2017 Compliance, inspection and enforcement 34 35 12 10 9 0 0 69 19 15151
2017 Communications or public affairs 39 35 9 10 6 0 0 75 16 3337
2017 Access to information and privacy 44 34 10 6 4 0 1 80 10 1021
2017 Security 20 29 17 16 18 0 0 49 34 3764
2017 Science and technology 37 36 13 8 5 1 0 74 13 8634
2017 Library services 41 32 11 9 4 2 1 76 13 415
2017 Legal services 33 36 10 11 8 0 0 70 19 2841
2017 Administration and operations 41 33 11 9 6 0 1 74 15 20133
2017 Human resources 47 31 8 7 5 0 0 79 12 6954
2017 Financial management 42 34 9 8 6 0 1 77 13 5246
2017 Procurement 42 33 12 8 4 0 1 76 12 2080
2017 Real property 37 34 13 9 6 0 0 72 15 2235
2017 Materiel management 41 33 13 7 6 0 1 74 13 1263
2017 Information management 44 34 11 6 4 0 1 79 10 2765
2017 Information technology 42 34 11 7 5 0 0 77 12 8635
2017 Internal audit 45 34 10 7 4 0 0 79 11 804
2017 Evaluation 43 33 10 8 5 0 1 76 13 1055
2017 Data sciences 44 33 10 7 4 0 0 78 12 1614
2017 Policy 38 35 9 11 7 0 0 73 18 6021
2017 Project management 40 33 11 10 6 0 0 74 15 5239
2017 Other services to the public 34 34 12 10 9 1 1 68 20 6585
2017 None of the above 33 33 14 9 9 1 1 67 19 9489
2014 Client contact centre 31 36 15 10 6 1 1 68 16 10910
2014 Health care practitioners 31 33 13 13 10 0 0 64 23 2485
2014 Federal regulators 36 35 11 10 7 0 0 72 17 4878
2014 Compliance, inspection and enforcement 33 34 13 10 8 0 0 68 19 19016
2014 Communications or public affairs 40 33 11 10 5 0 1 74 15 4585
2014 Access to information and privacy 44 31 11 8 4 1 1 76 13 1325
2014 Security 21 31 17 15 15 1 0 52 30 6367
2014 Science and technology 37 35 13 9 5 1 1 73 14 10888
2014 Library services 38 34 13 8 6 0 2 73 14 521
2014 Legal services 34 35 12 12 7 0 0 69 19 3614
2014 Administration and operations 40 33 11 8 6 0 1 74 14 29198
2014 Human resources 46 33 8 8 4 0 1 79 12 8773
2014 Financial management 43 34 10 7 5 0 1 78 12 7439
2014 Procurement 38 36 12 7 5 0 1 75 13 2959
2014 Real property 36 36 13 10 5 0 0 72 15 3465
2014 Materiel management 38 34 14 7 5 1 1 74 13 1939
2014 Information management 42 32 12 7 5 1 1 76 12 4627
2014 Information technology 41 35 12 7 4 1 1 77 11 13565
2014 Internal audit 41 34 11 8 5 1 0 76 13 1097
2014 Evaluation 40 34 12 9 5 0 1 74 14 1669
2014 Other services to the public 34 33 13 10 8 0 1 68 19 11731
2014 None of the above 34 34 13 11 7 0 1 68 18 26754

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 29 39 14 10 8 0 0 68 18 7822
2017 Health care practitioners 23 39 14 13 10 0 0 62 24 1779
2017 Federal regulators 26 38 15 12 9 0 0 64 22 3716
2017 Compliance, inspection and enforcement 22 36 14 15 13 0 0 58 28 15175
2017 Communications or public affairs 32 40 12 10 6 0 0 72 16 3339
2017 Access to information and privacy 38 37 11 9 5 0 0 76 14 1025
2017 Security 14 28 17 18 22 0 0 42 41 3771
2017 Science and technology 25 41 15 11 8 0 0 66 19 8642
2017 Library services 30 39 14 10 6 0 0 70 16 417
2017 Legal services 27 38 12 12 10 0 0 66 22 2844
2017 Administration and operations 33 37 13 10 7 0 0 70 18 20142
2017 Human resources 38 37 11 8 6 0 0 75 14 6961
2017 Financial management 34 39 12 9 6 0 0 73 15 5252
2017 Procurement 32 39 12 10 7 0 0 71 16 2082
2017 Real property 27 38 13 12 11 0 0 64 23 2237
2017 Materiel management 30 36 14 10 9 0 0 67 19 1258
2017 Information management 34 37 14 9 6 0 0 71 15 2775
2017 Information technology 28 35 14 11 11 0 0 64 22 8648
2017 Internal audit 35 42 11 8 4 0 0 77 12 805
2017 Evaluation 32 40 12 10 5 0 0 73 15 1054
2017 Data sciences 35 39 12 8 6 0 0 74 14 1617
2017 Policy 31 41 12 11 6 0 0 71 17 6020
2017 Project management 28 40 13 11 7 0 0 69 18 5243
2017 Other services to the public 26 35 14 13 11 0 0 62 24 6585
2017 None of the above 25 34 15 14 12 0 0 59 26 9498
2014 Client contact centre 26 40 17 10 5 0 0 67 15 10916
2014 Health care practitioners 22 34 17 15 11 0 0 57 27 2488
2014 Federal regulators 27 37 15 13 7 0 0 64 21 4886
2014 Compliance, inspection and enforcement 23 36 16 14 10 0 0 59 25 19026
2014 Communications or public affairs 31 39 15 10 5 0 0 71 15 4591
2014 Access to information and privacy 41 34 13 7 4 0 0 75 12 1331
2014 Security 17 32 21 16 13 0 0 50 30 6373
2014 Science and technology 23 37 18 14 7 0 0 61 21 10889
2014 Library services 31 30 20 10 9 0 0 61 19 520
2014 Legal services 26 37 16 14 8 0 0 63 22 3615
2014 Administration and operations 31 37 15 10 6 0 0 68 17 29206
2014 Human resources 33 37 14 9 5 0 0 71 15 8770
2014 Financial management 33 38 15 9 5 0 0 71 14 7439
2014 Procurement 29 41 16 9 5 0 0 70 14 2958
2014 Real property 24 38 19 12 6 0 0 62 18 3467
2014 Materiel management 29 37 16 11 8 0 0 66 18 1939
2014 Information management 31 37 16 10 5 0 0 69 16 4627
2014 Information technology 28 36 17 12 8 0 0 64 19 13570
2014 Internal audit 33 37 16 8 5 0 0 71 14 1097
2014 Evaluation 28 39 14 13 5 0 0 67 18 1670
2014 Other services to the public 27 36 16 12 8 0 0 63 20 11747
2014 None of the above 25 36 17 12 8 1 0 62 21 26752

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 38 41 10 6 4 0 0 80 10 7829
2017 Health care practitioners 39 41 9 6 4 0 0 80 11 1778
2017 Federal regulators 37 41 11 7 4 0 0 79 11 3719
2017 Compliance, inspection and enforcement 34 41 12 8 5 0 0 75 13 15174
2017 Communications or public affairs 40 41 9 7 3 0 0 81 10 3343
2017 Access to information and privacy 46 36 10 5 3 0 0 82 8 1025
2017 Security 27 39 15 10 9 0 0 66 19 3778
2017 Science and technology 41 41 9 6 3 0 0 82 9 8644
2017 Library services 44 39 9 6 2 0 0 83 8 416
2017 Legal services 40 40 10 7 4 0 0 80 10 2838
2017 Administration and operations 41 39 10 7 4 0 0 80 11 20149
2017 Human resources 43 39 9 6 3 0 0 82 9 6961
2017 Financial management 40 40 10 6 3 0 0 80 10 5252
2017 Procurement 40 41 9 6 4 0 0 81 9 2090
2017 Real property 39 40 10 7 4 0 0 79 11 2236
2017 Materiel management 45 36 10 6 3 0 0 81 9 1265
2017 Information management 41 39 10 5 4 0 0 81 10 2773
2017 Information technology 36 39 12 8 5 0 0 75 13 8655
2017 Internal audit 40 44 8 4 3 0 0 84 8 805
2017 Evaluation 40 40 10 7 3 0 0 80 10 1056
2017 Data sciences 42 40 9 6 3 0 0 82 9 1615
2017 Policy 39 40 10 8 3 0 0 79 11 6015
2017 Project management 37 42 10 7 3 0 0 80 10 5244
2017 Other services to the public 42 38 10 7 4 0 0 79 10 6589
2017 None of the above 39 37 11 7 5 0 0 77 12 9502
2014 Client contact centre 36 42 12 5 4 0 0 79 9 10902
2014 Health care practitioners 41 40 10 5 3 0 0 82 8 2482
2014 Federal regulators 40 40 11 7 3 0 0 80 10 4885
2014 Compliance, inspection and enforcement 36 42 12 6 4 0 0 78 10 19026
2014 Communications or public affairs 42 39 10 6 3 0 0 81 9 4590
2014 Access to information and privacy 47 36 9 4 3 0 0 83 8 1325
2014 Security 33 43 13 6 5 0 0 76 11 6359
2014 Science and technology 41 41 10 5 2 0 0 83 8 10886
2014 Library services 43 35 9 9 2 1 0 79 12 520
2014 Legal services 40 41 10 6 3 0 0 81 9 3615
2014 Administration and operations 40 39 11 6 4 0 0 79 10 29196
2014 Human resources 42 39 10 6 3 0 0 81 9 8767
2014 Financial management 40 41 11 5 3 0 0 81 8 7434
2014 Procurement 39 42 10 6 3 0 0 81 9 2956
2014 Real property 40 41 11 6 3 0 0 81 8 3463
2014 Materiel management 44 38 9 5 3 0 0 82 8 1939
2014 Information management 40 38 11 6 4 0 0 78 11 4627
2014 Information technology 37 40 12 7 4 0 0 78 10 13573
2014 Internal audit 38 42 11 7 3 0 0 80 9 1097
2014 Evaluation 38 40 12 6 4 0 0 79 9 1669
2014 Other services to the public 43 38 11 5 3 0 0 81 8 11733
2014 None of the above 40 38 12 6 4 0 0 78 10 26745
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 53 28 8 6 5 0 0 82 10 7846
2017 Health care practitioners 46 28 7 9 9 0 0 74 19 1782
2017 Federal regulators 53 26 8 7 6 0 0 79 14 3721
2017 Compliance, inspection and enforcement 48 28 8 8 7 0 0 77 16 15180
2017 Communications or public affairs 56 25 7 7 5 0 0 81 12 3344
2017 Access to information and privacy 59 24 7 5 4 0 0 84 9 1026
2017 Security 37 29 11 10 12 0 0 67 23 3779
2017 Science and technology 53 27 8 6 5 0 0 80 12 8652
2017 Library services 57 24 6 6 6 0 1 82 13 417
2017 Legal services 50 27 8 8 8 0 0 77 15 2844
2017 Administration and operations 55 26 7 7 6 0 0 81 12 20169
2017 Human resources 60 24 5 6 5 0 0 84 10 6963
2017 Financial management 56 26 8 5 5 0 0 82 10 5266
2017 Procurement 54 29 7 5 5 0 0 83 10 2088
2017 Real property 49 28 8 7 9 0 0 77 15 2239
2017 Materiel management 51 29 8 6 6 0 0 80 12 1265
2017 Information management 56 27 7 5 5 0 0 83 10 2775
2017 Information technology 56 26 8 5 5 0 0 83 10 8662
2017 Internal audit 57 25 8 5 5 1 0 83 9 803
2017 Evaluation 54 26 7 6 6 0 0 80 12 1057
2017 Data sciences 59 25 5 6 4 0 0 85 10 1618
2017 Policy 57 24 6 7 6 0 0 81 13 6033
2017 Project management 55 26 7 7 5 0 0 81 12 5248
2017 Other services to the public 49 27 8 7 7 0 0 77 15 6598
2017 None of the above 48 27 9 7 8 0 0 76 15 9503

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 52 28 10 5 4 1 0 81 9 7829
2017 Health care practitioners 49 26 9 7 9 1 0 75 16 1778
2017 Federal regulators 53 25 9 6 6 1 0 79 12 3718
2017 Compliance, inspection and enforcement 48 27 11 7 7 1 0 76 13 15159
2017 Communications or public affairs 58 24 8 5 4 0 0 83 10 3343
2017 Access to information and privacy 59 23 8 5 4 1 0 82 9 1027
2017 Security 36 28 14 9 12 1 0 64 22 3773
2017 Science and technology 53 26 10 6 5 0 0 80 11 8644
2017 Library services 57 24 8 4 7 0 0 81 11 416
2017 Legal services 53 25 9 6 6 1 0 79 13 2841
2017 Administration and operations 56 25 9 5 5 1 0 81 10 20116
2017 Human resources 61 23 7 5 4 0 0 84 9 6955
2017 Financial management 56 25 9 4 4 1 0 82 9 5251
2017 Procurement 54 26 10 4 5 0 0 81 9 2083
2017 Real property 50 26 11 5 8 1 0 76 13 2236
2017 Materiel management 50 27 12 6 5 0 0 77 11 1261
2017 Information management 57 25 9 4 4 1 0 83 9 2769
2017 Information technology 55 25 9 5 4 1 0 81 9 8645
2017 Internal audit 56 26 8 4 5 1 0 83 9 800
2017 Evaluation 57 24 8 6 5 1 0 81 11 1053
2017 Data sciences 60 24 7 4 4 1 0 85 8 1618
2017 Policy 59 22 8 5 5 0 0 82 10 6025
2017 Project management 56 25 9 6 4 1 0 82 10 5244
2017 Other services to the public 49 28 10 6 6 1 0 77 13 6589
2017 None of the above 48 26 11 7 7 1 0 75 14 9486

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 26 34 14 13 12 0 0 61 25 7840
2017 Health care practitioners 21 31 12 18 18 0 0 52 36 1783
2017 Federal regulators 26 33 15 14 12 0 0 59 26 3719
2017 Compliance, inspection and enforcement 23 31 14 16 16 0 0 54 32 15164
2017 Communications or public affairs 30 32 12 15 10 0 0 63 26 3339
2017 Access to information and privacy 38 30 13 9 9 0 0 68 19 1026
2017 Security 13 19 13 18 38 0 0 31 55 3774
2017 Science and technology 28 35 14 14 10 0 0 62 24 8640
2017 Library services 30 35 12 13 9 0 0 66 22 417
2017 Legal services 26 32 12 16 14 0 0 59 29 2841
2017 Administration and operations 31 32 12 12 11 0 0 64 23 20136
2017 Human resources 36 33 11 11 8 0 0 69 19 6960
2017 Financial management 33 35 12 11 9 0 0 68 20 5258
2017 Procurement 32 34 13 11 9 0 0 67 20 2083
2017 Real property 26 32 15 13 14 0 0 58 27 2239
2017 Materiel management 30 31 15 13 11 0 0 61 24 1262
2017 Information management 34 33 13 11 9 1 0 67 20 2769
2017 Information technology 31 33 14 12 10 1 0 64 22 8651
2017 Internal audit 38 32 12 11 6 0 0 70 18 803
2017 Evaluation 32 31 12 14 10 0 0 64 24 1057
2017 Data sciences 36 33 12 11 8 0 0 69 19 1615
2017 Policy 32 33 11 13 11 0 0 65 24 6025
2017 Project management 29 35 12 14 10 0 0 64 24 5241
2017 Other services to the public 25 31 14 15 15 0 0 56 30 6591
2017 None of the above 24 30 14 15 16 1 0 54 32 9487

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 29 37 17 9 6 1 0 68 15 7814
2017 Health care practitioners 27 34 17 12 9 1 0 62 21 1781
2017 Federal regulators 28 36 19 10 6 1 0 65 16 3708
2017 Compliance, inspection and enforcement 26 37 18 11 8 1 0 63 19 15147
2017 Communications or public affairs 32 36 16 10 5 2 0 69 15 3334
2017 Access to information and privacy 40 33 16 7 4 2 0 74 10 1025
2017 Security 17 30 19 18 16 0 0 47 34 3764
2017 Science and technology 23 36 22 11 5 2 0 60 17 8642
2017 Library services 29 35 18 9 5 4 0 67 15 416
2017 Legal services 30 36 17 10 6 1 0 67 16 2841
2017 Administration and operations 32 36 17 9 5 1 0 69 14 20120
2017 Human resources 39 37 13 7 4 1 0 76 11 6949
2017 Financial management 35 37 15 7 4 2 0 73 11 5250
2017 Procurement 30 36 18 9 5 1 0 67 14 2085
2017 Real property 25 34 21 10 8 1 0 60 18 2233
2017 Materiel management 30 36 17 9 7 0 0 67 16 1262
2017 Information management 33 36 17 8 5 1 0 70 13 2767
2017 Information technology 29 33 21 9 6 2 0 64 15 8644
2017 Internal audit 38 36 15 7 3 1 0 75 10 801
2017 Evaluation 33 35 17 9 5 1 0 69 14 1053
2017 Data sciences 31 38 17 8 5 1 0 70 13 1617
2017 Policy 30 38 16 10 5 2 0 69 15 6027
2017 Project management 27 38 18 10 5 1 0 66 15 5237
2017 Other services to the public 26 33 19 11 10 1 0 60 21 6581
2017 None of the above 24 33 20 11 9 2 0 58 21 9477

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 6 20 41 21 11 0 0 26 33 7763
2017 Health care practitioners 4 20 41 22 14 0 0 23 36 1761
2017 Federal regulators 3 17 42 26 11 0 0 21 38 3667
2017 Compliance, inspection and enforcement 3 18 43 23 12 0 0 21 35 14981
2017 Communications or public affairs 4 19 43 23 11 0 0 23 34 3298
2017 Access to information and privacy 8 23 40 19 9 0 0 31 28 1018
2017 Security 3 13 34 27 22 0 0 16 49 3733
2017 Science and technology 4 21 44 22 9 0 0 25 31 8587
2017 Library services 5 25 43 20 6 0 0 31 26 412
2017 Legal services 2 12 42 28 15 0 0 15 43 2803
2017 Administration and operations 6 21 42 21 11 0 0 27 31 19924
2017 Human resources 5 19 41 23 12 0 0 24 35 6918
2017 Financial management 5 20 44 21 10 0 0 25 30 5213
2017 Procurement 4 19 43 23 11 0 0 23 34 2061
2017 Real property 4 17 41 24 13 1 0 21 37 2214
2017 Materiel management 6 25 41 19 9 0 0 31 28 1245
2017 Information management 7 27 41 18 7 0 0 33 25 2730
2017 Information technology 4 20 43 22 11 0 0 24 33 8573
2017 Internal audit 4 26 45 18 6 0 0 30 25 801
2017 Evaluation 5 21 45 20 9 0 0 26 29 1048
2017 Data sciences 5 26 42 20 7 0 0 31 27 1603
2017 Policy 3 19 45 22 10 0 0 23 33 5974
2017 Project management 3 17 43 25 12 0 0 20 38 5192
2017 Other services to the public 5 20 41 21 13 0 0 25 34 6497
2017 None of the above 6 19 41 22 12 0 0 24 34 9387

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Client contact centre 11 23 40 18 7 0 0 25 34 7746
2017 Health care practitioners 15 25 39 15 5 0 0 21 40 1759
2017 Federal regulators 10 24 41 18 6 0 0 24 35 3678
2017 Compliance, inspection and enforcement 10 24 42 17 6 0 0 23 35 14985
2017 Communications or public affairs 9 22 41 21 8 0 0 29 31 3306
2017 Access to information and privacy 8 21 39 19 12 0 1 31 29 1013
2017 Security 16 30 37 13 4 0 0 17 46 3741
2017 Science and technology 6 20 41 23 8 0 0 32 27 8588
2017 Library services 8 15 40 27 9 0 1 36 24 412
2017 Legal services 10 26 42 16 5 0 0 21 37 2807
2017 Administration and operations 10 22 40 19 8 0 0 28 32 19928
2017 Human resources 10 23 39 19 7 0 0 27 34 6896
2017 Financial management 9 21 41 20 8 0 0 28 30 5210
2017 Procurement 10 22 42 20 7 0 0 27 31 2047
2017 Real property 11 25 39 18 7 0 0 25 35 2209
2017 Materiel management 8 20 39 23 10 0 1 33 28 1240
2017 Information management 7 19 40 23 11 0 1 34 26 2751
2017 Information technology 9 21 41 20 8 0 0 28 30 8586
2017 Internal audit 6 18 40 26 8 1 0 35 24 798
2017 Evaluation 8 18 44 22 7 0 0 29 26 1051
2017 Data sciences 7 16 42 26 9 0 0 35 23 1603
2017 Policy 10 23 41 19 7 0 0 26 33 5955
2017 Project management 11 24 41 18 6 0 0 24 35 5172
2017 Other services to the public 12 22 40 18 7 0 0 25 34 6505
2017 None of the above 11 23 39 18 8 0 1 26 35 9362
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Client contact centre 18 82 7728
2017 Health care practitioners 31 69 1760
2017 Federal regulators 22 78 3702
2017 Compliance, inspection and enforcement 24 76 15042
2017 Communications or public affairs 20 80 3320
2017 Access to information and privacy 19 81 1024
2017 Security 41 59 3737
2017 Science and technology 17 83 8605
2017 Library services 18 82 412
2017 Legal services 21 79 2823
2017 Administration and operations 22 78 19939
2017 Human resources 17 83 6894
2017 Financial management 18 82 5206
2017 Procurement 20 80 2063
2017 Real property 25 75 2201
2017 Materiel management 20 80 1239
2017 Information management 20 80 2751
2017 Information technology 16 84 8592
2017 Internal audit 15 85 796
2017 Evaluation 19 81 1045
2017 Data sciences 16 84 1606
2017 Policy 20 80 5982
2017 Project management 20 80 5190
2017 Other services to the public 24 76 6533
2017 None of the above 24 76 9384
2014 Client contact centre 16 84 10901
2014 Health care practitioners 26 74 2482
2014 Federal regulators 18 82 4874
2014 Compliance, inspection and enforcement 19 81 19008
2014 Communications or public affairs 18 82 4591
2014 Access to information and privacy 18 82 1326
2014 Security 31 69 6367
2014 Science and technology 14 86 10883
2014 Library services 17 83 521
2014 Legal services 16 84 3608
2014 Administration and operations 19 81 29167
2014 Human resources 16 84 8770
2014 Financial management 16 84 7430
2014 Procurement 18 82 2955
2014 Real property 18 82 3460
2014 Materiel management 19 81 1936
2014 Information management 18 82 4625
2014 Information technology 13 87 13554
2014 Internal audit 18 82 1095
2014 Evaluation 17 83 1670
2014 Other services to the public 20 80 11726
2014 None of the above 19 81 26714

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 49 1335
2017 Health care practitioners 55 503
2017 Federal regulators 49 795
2017 Compliance, inspection and enforcement 48 3460
2017 Communications or public affairs 42 651
2017 Access to information and privacy 52 195
2017 Security 60 1304
2017 Science and technology 50 1471
2017 Library services 57 74
2017 Legal services 54 587
2017 Administration and operations 52 4311
2017 Human resources 44 1154
2017 Financial management 46 934
2017 Procurement 48 399
2017 Real property 45 528
2017 Materiel management 55 246
2017 Information management 52 549
2017 Information technology 51 1358
2017 Internal audit 36 119
2017 Evaluation 39 203
2017 Data sciences 50 266
2017 Policy 38 1211
2017 Project management 46 1033
2017 Other services to the public 52 1499
2017 None of the above 53 2180
2014 Client contact centre 50 1725
2014 Health care practitioners 60 642
2014 Federal regulators 46 868
2014 Compliance, inspection and enforcement 48 3455
2014 Communications or public affairs 45 840
2014 Access to information and privacy 43 246
2014 Security 57 1819
2014 Science and technology 49 1492
2014 Library services 63 81
2014 Legal services 52 578
2014 Administration and operations 51 5533
2014 Human resources 44 1403
2014 Financial management 47 1171
2014 Procurement 50 525
2014 Real property 47 618
2014 Materiel management 55 348
2014 Information management 52 846
2014 Information technology 51 1760
2014 Internal audit 40 192
2014 Evaluation 40 285
2014 Other services to the public 53 2270
2014 None of the above 50 4979

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 58 1335
2017 Health care practitioners 54 503
2017 Federal regulators 66 796
2017 Compliance, inspection and enforcement 66 3460
2017 Communications or public affairs 73 651
2017 Access to information and privacy 68 195
2017 Security 71 1304
2017 Science and technology 59 1471
2017 Library services 45 74
2017 Legal services 61 587
2017 Administration and operations 63 4311
2017 Human resources 67 1154
2017 Financial management 66 934
2017 Procurement 61 400
2017 Real property 66 528
2017 Materiel management 63 246
2017 Information management 58 549
2017 Information technology 61 1358
2017 Internal audit 71 119
2017 Evaluation 71 203
2017 Data sciences 62 266
2017 Policy 75 1211
2017 Project management 68 1033
2017 Other services to the public 61 1499
2017 None of the above 64 2180
2014 Client contact centre 60 1725
2014 Health care practitioners 54 642
2014 Federal regulators 68 868
2014 Compliance, inspection and enforcement 65 3455
2014 Communications or public affairs 65 840
2014 Access to information and privacy 67 246
2014 Security 64 1819
2014 Science and technology 60 1492
2014 Library services 51 81
2014 Legal services 60 578
2014 Administration and operations 61 5533
2014 Human resources 66 1403
2014 Financial management 65 1171
2014 Procurement 62 525
2014 Real property 59 618
2014 Materiel management 61 348
2014 Information management 61 846
2014 Information technology 58 1760
2014 Internal audit 70 192
2014 Evaluation 67 285
2014 Other services to the public 63 2270
2014 None of the above 64 4979

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 5 1335
2017 Health care practitioners 8 503
2017 Federal regulators 8 795
2017 Compliance, inspection and enforcement 5 3460
2017 Communications or public affairs 4 651
2017 Access to information and privacy 5 195
2017 Security 9 1304
2017 Science and technology 8 1471
2017 Library services 6 74
2017 Legal services 6 587
2017 Administration and operations 8 4311
2017 Human resources 6 1154
2017 Financial management 9 934
2017 Procurement 10 398
2017 Real property 11 528
2017 Materiel management 12 246
2017 Information management 5 549
2017 Information technology 8 1358
2017 Internal audit 6 119
2017 Evaluation 7 203
2017 Data sciences 7 266
2017 Policy 6 1211
2017 Project management 8 1033
2017 Other services to the public 8 1499
2017 None of the above 9 2180
2014 Client contact centre 5 1725
2014 Health care practitioners 7 642
2014 Federal regulators 10 868
2014 Compliance, inspection and enforcement 6 3455
2014 Communications or public affairs 5 840
2014 Access to information and privacy 3 246
2014 Security 8 1819
2014 Science and technology 8 1492
2014 Legal services 5 578
2014 Administration and operations 7 5533
2014 Human resources 6 1403
2014 Financial management 8 1171
2014 Procurement 9 525
2014 Real property 10 618
2014 Materiel management 8 348
2014 Information management 8 846
2014 Information technology 8 1760
2014 Internal audit 8 192
2014 Evaluation 9 285
2014 Other services to the public 6 2270
2014 None of the above 8 4979

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 2 1335
2017 Health care practitioners 16 503
2017 Federal regulators 2 795
2017 Compliance, inspection and enforcement 4 3460
2017 Communications or public affairs 0 651
2017 Security 37 1304
2017 Administration and operations 2 4311
2017 Financial management 1 934
2017 Materiel management 3 246
2017 Information management 0 549
2017 Information technology 0 1358
2017 Internal audit 0 119
2017 Data sciences 0 266
2017 Project management 1 1033
2017 Other services to the public 3 1499
2017 None of the above 4 2180
2014 Client contact centre 1 1725
2014 Health care practitioners 12 642
2014 Federal regulators 1 868
2014 Compliance, inspection and enforcement 4 3455
2014 Access to information and privacy 0 246
2014 Security 30 1819
2014 Administration and operations 1 5533
2014 Human resources 1 1403
2014 Financial management 1 1171
2014 Materiel management 5 348
2014 Information technology 0 1760
2014 Internal audit 0 192
2014 Other services to the public 2 2270
2014 None of the above 3 4979

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 4 1335
2017 Health care practitioners 8 503
2017 Federal regulators 7 795
2017 Compliance, inspection and enforcement 4 3460
2017 Communications or public affairs 5 651
2017 Access to information and privacy 7 195
2017 Security 9 1304
2017 Science and technology 6 1471
2017 Library services 9 74
2017 Legal services 9 587
2017 Administration and operations 5 4310
2017 Human resources 4 1153
2017 Financial management 4 934
2017 Procurement 10 398
2017 Real property 12 528
2017 Materiel management 15 246
2017 Information management 7 549
2017 Information technology 10 1358
2017 Internal audit 4 119
2017 Data sciences 5 266
2017 Policy 4 1211
2017 Project management 7 1033
2017 Other services to the public 6 1499
2017 None of the above 8 2180
2014 Client contact centre 2 1725
2014 Health care practitioners 8 642
2014 Federal regulators 3 868
2014 Compliance, inspection and enforcement 3 3455
2014 Communications or public affairs 4 840
2014 Access to information and privacy 5 246
2014 Security 7 1819
2014 Science and technology 5 1492
2014 Library services 6 81
2014 Legal services 7 578
2014 Administration and operations 4 5533
2014 Human resources 3 1403
2014 Financial management 3 1171
2014 Procurement 10 525
2014 Real property 10 618
2014 Materiel management 9 348
2014 Information management 4 846
2014 Information technology 7 1760
2014 Internal audit 3 192
2014 Evaluation 3 285
2014 Other services to the public 3 2270
2014 None of the above 6 4979

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 23 1335
2017 Health care practitioners 9 503
2017 Federal regulators 13 795
2017 Compliance, inspection and enforcement 19 3460
2017 Communications or public affairs 3 651
2017 Access to information and privacy 9 195
2017 Security 15 1304
2017 Science and technology 6 1471
2017 Legal services 6 587
2017 Administration and operations 7 4311
2017 Human resources 4 1153
2017 Financial management 3 934
2017 Procurement 4 398
2017 Real property 5 528
2017 Materiel management 4 246
2017 Information management 3 549
2017 Information technology 2 1358
2017 Internal audit 5 119
2017 Evaluation 4 203
2017 Data sciences 3 266
2017 Policy 3 1211
2017 Project management 6 1033
2017 Other services to the public 16 1499
2017 None of the above 7 2180
2014 Client contact centre 17 1725
2014 Health care practitioners 8 642
2014 Federal regulators 13 868
2014 Compliance, inspection and enforcement 18 3455
2014 Communications or public affairs 3 840
2014 Access to information and privacy 10 246
2014 Security 12 1819
2014 Science and technology 5 1492
2014 Legal services 5 578
2014 Administration and operations 6 5533
2014 Human resources 2 1403
2014 Financial management 3 1171
2014 Procurement 4 525
2014 Real property 5 618
2014 Materiel management 4 348
2014 Information management 3 846
2014 Information technology 2 1760
2014 Internal audit 3 192
2014 Evaluation 3 285
2014 Other services to the public 15 2270
2014 None of the above 7 4979

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 3 1335
2017 Health care practitioners 3 503
2017 Federal regulators 3 795
2017 Compliance, inspection and enforcement 3 3460
2017 Communications or public affairs 2 651
2017 Access to information and privacy 5 195
2017 Security 4 1304
2017 Science and technology 3 1471
2017 Legal services 3 587
2017 Administration and operations 3 4309
2017 Human resources 7 1153
2017 Financial management 3 934
2017 Procurement 7 398
2017 Real property 4 528
2017 Materiel management 4 246
2017 Information management 4 549
2017 Information technology 5 1357
2017 Data sciences 3 266
2017 Policy 2 1211
2017 Project management 3 1033
2017 Other services to the public 4 1499
2017 None of the above 4 2180
2014 Client contact centre 3 1725
2014 Health care practitioners 4 642
2014 Federal regulators 3 868
2014 Compliance, inspection and enforcement 3 3455
2014 Communications or public affairs 3 840
2014 Access to information and privacy 5 246
2014 Security 4 1819
2014 Science and technology 4 1492
2014 Legal services 2 578
2014 Administration and operations 4 5533
2014 Human resources 6 1403
2014 Financial management 3 1171
2014 Procurement 4 525
2014 Real property 4 618
2014 Materiel management 4 348
2014 Information management 4 846
2014 Information technology 5 1760
2014 Internal audit 3 192
2014 Evaluation 2 285
2014 Other services to the public 3 2270
2014 None of the above 4 4979
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Client contact centre 12 88 7798
2017 Health care practitioners 14 86 1772
2017 Federal regulators 13 87 3699
2017 Compliance, inspection and enforcement 15 85 15124
2017 Communications or public affairs 9 91 3338
2017 Access to information and privacy 11 89 1025
2017 Security 26 74 3759
2017 Science and technology 9 91 8636
2017 Library services 8 92 417
2017 Legal services 12 88 2840
2017 Administration and operations 11 89 20071
2017 Human resources 9 91 6940
2017 Financial management 10 90 5242
2017 Procurement 12 88 2077
2017 Real property 14 86 2224
2017 Materiel management 11 89 1257
2017 Information management 11 89 2767
2017 Information technology 10 90 8625
2017 Internal audit 10 90 799
2017 Evaluation 11 89 1053
2017 Data sciences 10 90 1612
2017 Policy 11 89 6001
2017 Project management 11 89 5226
2017 Other services to the public 14 86 6568
2017 None of the above 13 87 9461
2014 Client contact centre 8 92 10896
2014 Health care practitioners 9 91 2474
2014 Federal regulators 8 92 4873
2014 Compliance, inspection and enforcement 9 91 19006
2014 Communications or public affairs 6 94 4582
2014 Access to information and privacy 7 93 1327
2014 Security 15 85 6364
2014 Science and technology 6 94 10870
2014 Library services 7 93 521
2014 Legal services 7 93 3613
2014 Administration and operations 8 92 29164
2014 Human resources 6 94 8762
2014 Financial management 6 94 7435
2014 Procurement 7 93 2952
2014 Real property 8 92 3465
2014 Materiel management 9 91 1934
2014 Information management 8 92 4625
2014 Information technology 6 94 13539
2014 Internal audit 7 93 1096
2014 Evaluation 8 92 1666
2014 Other services to the public 9 91 11723
2014 None of the above 8 92 26707

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 35 872
2017 Health care practitioners 41 233
2017 Federal regulators 30 450
2017 Compliance, inspection and enforcement 31 2182
2017 Communications or public affairs 35 310
2017 Access to information and privacy 43 109
2017 Security 45 783
2017 Science and technology 37 809
2017 Library services 30 31
2017 Legal services 34 318
2017 Administration and operations 38 2211
2017 Human resources 35 585
2017 Financial management 35 508
2017 Procurement 36 236
2017 Real property 36 287
2017 Materiel management 35 139
2017 Information management 36 303
2017 Information technology 36 840
2017 Internal audit 31 86
2017 Evaluation 25 114
2017 Data sciences 38 161
2017 Policy 34 663
2017 Project management 36 590
2017 Other services to the public 39 882
2017 None of the above 39 1170
2014 Client contact centre 32 819
2014 Health care practitioners 36 212
2014 Federal regulators 33 390
2014 Compliance, inspection and enforcement 29 1714
2014 Communications or public affairs 40 278
2014 Access to information and privacy 29 97
2014 Security 42 884
2014 Science and technology 35 644
2014 Library services 52 36
2014 Legal services 35 230
2014 Administration and operations 39 2164
2014 Human resources 37 548
2014 Financial management 34 445
2014 Procurement 33 198
2014 Real property 36 257
2014 Materiel management 39 174
2014 Information management 39 356
2014 Information technology 37 790
2014 Internal audit 27 75
2014 Evaluation 31 129
2014 Other services to the public 37 987
2014 None of the above 36 2089

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 73 872
2017 Health care practitioners 69 233
2017 Federal regulators 81 451
2017 Compliance, inspection and enforcement 82 2182
2017 Communications or public affairs 81 310
2017 Access to information and privacy 81 109
2017 Security 79 783
2017 Science and technology 79 809
2017 Library services 72 31
2017 Legal services 80 318
2017 Administration and operations 80 2212
2017 Human resources 81 585
2017 Financial management 82 508
2017 Procurement 76 236
2017 Real property 78 287
2017 Materiel management 78 139
2017 Information management 77 303
2017 Information technology 78 840
2017 Internal audit 76 86
2017 Evaluation 86 114
2017 Data sciences 76 161
2017 Policy 86 663
2017 Project management 79 590
2017 Other services to the public 75 883
2017 None of the above 79 1170
2014 Client contact centre 77 819
2014 Health care practitioners 74 212
2014 Federal regulators 85 390
2014 Compliance, inspection and enforcement 82 1714
2014 Communications or public affairs 85 278
2014 Access to information and privacy 75 97
2014 Security 77 884
2014 Science and technology 81 644
2014 Library services 75 36
2014 Legal services 83 230
2014 Administration and operations 78 2164
2014 Human resources 81 548
2014 Financial management 83 445
2014 Procurement 81 198
2014 Real property 81 257
2014 Materiel management 79 174
2014 Information management 82 356
2014 Information technology 77 790
2014 Internal audit 89 75
2014 Evaluation 87 129
2014 Other services to the public 76 987
2014 None of the above 81 2089

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 5 872
2017 Health care practitioners 3 233
2017 Federal regulators 5 450
2017 Compliance, inspection and enforcement 3 2182
2017 Communications or public affairs 3 310
2017 Access to information and privacy 6 109
2017 Security 5 783
2017 Science and technology 4 809
2017 Library services 0 31
2017 Legal services 4 318
2017 Administration and operations 4 2211
2017 Human resources 3 585
2017 Financial management 5 508
2017 Procurement 4 236
2017 Real property 4 287
2017 Materiel management 6 139
2017 Information management 5 303
2017 Information technology 5 840
2017 Data sciences 5 161
2017 Policy 3 663
2017 Project management 5 590
2017 Other services to the public 4 882
2017 None of the above 5 1170
2014 Client contact centre 3 819
2014 Health care practitioners 4 212
2014 Federal regulators 5 390
2014 Compliance, inspection and enforcement 2 1714
2014 Communications or public affairs 2 278
2014 Security 4 884
2014 Science and technology 3 644
2014 Library services 0 36
2014 Legal services 4 230
2014 Administration and operations 4 2164
2014 Human resources 5 548
2014 Financial management 4 445
2014 Procurement 5 198
2014 Real property 4 257
2014 Materiel management 6 174
2014 Information management 4 356
2014 Information technology 4 790
2014 Other services to the public 2 987
2014 None of the above 4 2089

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 2 872
2017 Health care practitioners 15 233
2017 Compliance, inspection and enforcement 3 2181
2017 Communications or public affairs 0 310
2017 Security 24 783
2017 Library services 0 31
2017 Administration and operations 1 2211
2017 Data sciences 0 161
2017 Other services to the public 2 882
2017 None of the above 4 1170
2014 Client contact centre 1 819
2014 Health care practitioners 7 212
2014 Compliance, inspection and enforcement 2 1714
2014 Communications or public affairs 0 278
2014 Access to information and privacy 0 97
2014 Security 21 884
2014 Library services 0 36
2014 Legal services 0 230
2014 Administration and operations 1 2164
2014 Procurement 0 198
2014 Real property 0 257
2014 Internal audit 0 75
2014 Evaluation 0 129
2014 Other services to the public 2 987
2014 None of the above 2 2089

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 7 872
2017 Health care practitioners 8 233
2017 Federal regulators 8 450
2017 Compliance, inspection and enforcement 6 2182
2017 Communications or public affairs 5 310
2017 Access to information and privacy 8 109
2017 Security 12 783
2017 Science and technology 10 809
2017 Legal services 10 318
2017 Administration and operations 6 2211
2017 Human resources 6 585
2017 Financial management 7 508
2017 Procurement 12 236
2017 Real property 11 287
2017 Materiel management 16 139
2017 Information management 8 303
2017 Information technology 10 840
2017 Internal audit 13 86
2017 Data sciences 6 161
2017 Policy 5 663
2017 Project management 8 590
2017 Other services to the public 7 882
2017 None of the above 9 1170
2014 Client contact centre 5 819
2014 Health care practitioners 7 212
2014 Federal regulators 5 390
2014 Compliance, inspection and enforcement 5 1714
2014 Communications or public affairs 5 278
2014 Access to information and privacy 7 97
2014 Security 10 884
2014 Science and technology 6 644
2014 Legal services 7 230
2014 Administration and operations 6 2164
2014 Human resources 7 548
2014 Financial management 6 445
2014 Procurement 12 198
2014 Real property 9 257
2014 Materiel management 8 174
2014 Information management 9 356
2014 Information technology 7 790
2014 Evaluation 6 129
2014 Other services to the public 6 987
2014 None of the above 7 2089

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 19 872
2017 Health care practitioners 10 233
2017 Federal regulators 9 450
2017 Compliance, inspection and enforcement 13 2182
2017 Communications or public affairs 3 310
2017 Access to information and privacy 8 109
2017 Security 12 783
2017 Science and technology 6 809
2017 Legal services 5 318
2017 Administration and operations 6 2211
2017 Human resources 6 585
2017 Financial management 4 508
2017 Procurement 5 236
2017 Real property 6 287
2017 Materiel management 6 139
2017 Information management 5 303
2017 Information technology 4 840
2017 Internal audit 5 86
2017 Data sciences 7 161
2017 Policy 5 663
2017 Project management 9 590
2017 Other services to the public 14 882
2017 None of the above 7 1170
2014 Client contact centre 13 819
2014 Health care practitioners 8 212
2014 Federal regulators 7 390
2014 Compliance, inspection and enforcement 11 1714
2014 Communications or public affairs 2 278
2014 Access to information and privacy 8 97
2014 Security 11 884
2014 Science and technology 5 644
2014 Legal services 4 230
2014 Administration and operations 6 2164
2014 Human resources 3 548
2014 Financial management 2 445
2014 Procurement 3 198
2014 Real property 5 257
2014 Materiel management 4 174
2014 Information management 4 356
2014 Information technology 3 790
2014 Other services to the public 14 987
2014 None of the above 7 2089

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 Client contact centre 7 872
2017 Health care practitioners 6 233
2017 Federal regulators 7 450
2017 Compliance, inspection and enforcement 7 2182
2017 Communications or public affairs 3 310
2017 Access to information and privacy 10 109
2017 Security 7 783
2017 Science and technology 6 809
2017 Legal services 8 318
2017 Administration and operations 6 2211
2017 Human resources 9 585
2017 Financial management 7 508
2017 Procurement 8 236
2017 Real property 8 287
2017 Materiel management 7 139
2017 Information management 10 303
2017 Information technology 11 839
2017 Internal audit 6 86
2017 Data sciences 8 161
2017 Policy 4 664
2017 Project management 7 590
2017 Other services to the public 8 882
2017 None of the above 8 1170
2014 Client contact centre 8 819
2014 Health care practitioners 7 212
2014 Federal regulators 4 390
2014 Compliance, inspection and enforcement 9 1714
2014 Communications or public affairs 4 278
2014 Access to information and privacy 13 97
2014 Security 9 884
2014 Science and technology 8 644
2014 Library services 13 36
2014 Legal services 5 230
2014 Administration and operations 9 2164
2014 Human resources 6 548
2014 Financial management 8 445
2014 Procurement 12 198
2014 Real property 8 257
2014 Materiel management 9 174
2014 Information management 7 356
2014 Information technology 12 790
2014 Internal audit 10 75
2014 Other services to the public 8 987
2014 None of the above 9 2089