2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group SC

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 28 40 16 8 4 4 0 71 12 447
2017 SC-01 18 39 26 4 0 9 4 65 5 23
2017 SC-02 25 40 18 8 5 3 0 68 14 63
2017 SC-03 27 45 15 5 4 3 0 74 10 202
2017 SC-04 33 40 5 14 4 3 0 76 19 40
2017 SC-05 28 28 20 15 2 5 2 60 18 64
2014 SC 28 32 19 8 6 6 2 64 15 331
2014 SC-01 66 8 16 0 10 0 0 74 10 18
2014 SC-02 23 34 22 8 1 8 4 65 10 42
2014 SC-03 20 37 19 9 6 7 1 63 16 142
2014 SC-04 26 34 22 9 3 5 1 63 14 42
2014 SC-05 43 34 17 0 6 0 0 77 6 17

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 29 39 9 15 8 0 0 68 23 448
2017 SC-01 35 39 0 22 4 0 0 74 26 23
2017 SC-02 33 35 8 14 10 0 0 68 24 64
2017 SC-03 26 41 11 15 6 0 0 68 22 203
2017 SC-04 36 31 13 5 16 0 0 66 21 40
2017 SC-05 19 42 11 17 11 0 0 61 28 64
2014 SC 33 35 16 11 5 0 0 68 16 333
2014 SC-01 59 11 24 0 6 0 0 70 6 19
2014 SC-02 27 44 5 17 6 0 0 71 23 42
2014 SC-03 25 39 23 7 5 1 0 65 12 143
2014 SC-04 25 38 16 16 5 0 0 63 20 42
2014 SC-05 50 20 7 17 6 0 0 70 23 17
2011 SC 25 35 15 13 12 1 0 61 24 627
2011 SC-01 33 25 6 27 9 0 0 58 36 39
2011 SC-02 28 36 15 10 9 1 0 66 20 135
2011 SC-03 22 35 17 12 11 2 0 59 24 243
2011 SC-04 12 25 25 14 25 0 0 37 39 57
2011 SC-05 31 38 4 15 12 0 0 69 27 46
2008 SC 25 43 16 7 8 1 0 69 15 438
2008 SC-01 24 45 20 5 5 0 0 70 10 23
2008 SC-02 27 43 16 5 6 1 1 72 12 94
2008 SC-03 23 42 17 8 8 1 1 66 17 187
2008 SC-04 24 50 5 8 11 0 0 75 20 48
2008 SC-05 28 45 9 12 6 0 0 73 18 34
2008 SC-06 57 32 0 0 11 0 0 89 11 10

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 25 37 17 12 9 0 0 62 21 447
2017 SC-01 39 26 12 13 9 0 0 66 22 23
2017 SC-02 19 44 11 10 16 0 0 63 26 64
2017 SC-03 26 34 19 12 9 1 0 60 21 201
2017 SC-04 25 43 12 10 9 0 0 69 19 40
2017 SC-05 24 31 20 16 9 0 0 55 25 64
2014 SC 28 34 19 10 9 0 0 62 19 330
2014 SC-01 59 18 0 3 17 2 0 79 21 19
2014 SC-02 29 38 4 17 12 0 0 67 30 40
2014 SC-03 23 35 28 8 7 0 0 58 15 141
2014 SC-04 15 35 16 22 12 0 0 50 35 42
2014 SC-05 60 17 10 0 13 0 0 77 13 17

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 14 39 17 19 10 2 0 53 29 448
2017 SC-01 31 12 22 31 4 0 0 43 35 23
2017 SC-02 6 46 13 18 13 3 2 55 32 64
2017 SC-03 16 37 17 18 11 1 0 53 29 203
2017 SC-04 16 40 11 17 14 3 0 57 32 40
2017 SC-05 6 43 19 22 6 3 0 51 30 63

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 20 33 17 13 13 2 2 56 27 446
2017 SC-01 31 26 12 22 9 0 0 57 31 23
2017 SC-02 14 36 13 14 21 2 0 51 35 64
2017 SC-03 22 33 18 10 14 2 1 56 25 200
2017 SC-04 22 41 15 14 5 0 3 65 20 40
2017 SC-05 11 33 22 14 13 3 5 47 29 64
2014 SC 20 31 21 14 12 0 1 52 27 327
2014 SC-01 53 6 20 15 6 0 0 59 21 19
2014 SC-02 14 33 17 12 21 0 3 48 34 41
2014 SC-03 17 36 22 13 10 0 1 54 24 139
2014 SC-04 11 36 25 13 15 0 0 47 28 42
2014 SC-05 46 21 3 14 16 0 0 67 30 17
2011 SC 23 35 15 12 14 0 0 58 26 627
2011 SC-01 15 35 11 11 27 0 0 50 39 39
2011 SC-02 24 35 15 9 17 0 1 59 26 134
2011 SC-03 25 37 15 12 10 1 0 63 22 243
2011 SC-04 10 35 19 16 20 0 0 44 37 57
2011 SC-05 25 29 13 21 13 0 0 53 34 46

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 18 37 15 17 13 0 0 55 30 449
2017 SC-01 31 26 17 22 4 0 0 57 26 23
2017 SC-02 13 41 21 10 16 0 0 54 26 64
2017 SC-03 18 39 13 16 13 0 0 58 29 203
2017 SC-04 10 43 7 20 19 0 0 53 39 40
2017 SC-05 16 29 20 16 19 0 0 45 35 64
2014 SC 21 35 22 11 10 1 0 57 21 333
2014 SC-01 48 19 15 12 6 0 0 66 19 19
2014 SC-02 20 34 23 12 9 3 0 55 21 42
2014 SC-03 18 37 24 12 8 1 0 55 21 143
2014 SC-04 8 40 27 15 10 0 0 48 25 42
2014 SC-05 35 20 14 0 30 0 0 56 30 17
2011 SC 18 34 19 11 18 1 0 53 28 623
2011 SC-01 17 34 10 10 28 0 0 51 39 39
2011 SC-02 21 33 19 8 18 1 1 55 26 134
2011 SC-03 18 34 21 12 14 2 0 53 26 242
2011 SC-04 10 22 17 19 31 0 0 33 50 57
2011 SC-05 17 48 13 0 23 0 0 65 23 44
2008 SC 22 37 21 10 8 1 1 60 19 439
2008 SC-01 26 42 17 10 5 0 0 68 15 23
2008 SC-02 27 38 21 6 8 0 1 65 14 94
2008 SC-03 21 37 20 11 9 2 1 60 20 188
2008 SC-04 18 35 20 17 10 0 0 53 28 48
2008 SC-05 18 40 27 9 3 0 3 60 12 34
2008 SC-06 25 32 11 21 11 0 0 57 32 10

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 45 42 6 3 2 0 0 88 6 448
2017 SC-01 39 39 0 18 4 0 0 78 22 23
2017 SC-02 47 38 8 0 5 0 2 86 5 63
2017 SC-03 43 47 6 2 2 0 0 90 4 203
2017 SC-04 49 35 7 7 2 0 0 83 10 40
2017 SC-05 42 42 8 5 3 0 0 85 8 64
2014 SC 51 35 9 3 2 0 0 86 5 331
2014 SC-01 64 20 3 9 3 0 0 84 13 18
2014 SC-02 48 45 0 3 3 0 0 94 6 42
2014 SC-03 47 39 11 1 1 0 0 87 2 141
2014 SC-04 49 27 13 7 1 1 0 78 9 42
2014 SC-05 76 17 0 7 0 0 0 93 7 17
2011 SC 45 40 9 4 1 0 0 86 5 627
2011 SC-01 24 56 14 3 3 0 0 80 6 39
2011 SC-02 41 44 8 5 1 1 0 86 6 135
2011 SC-03 51 35 10 3 1 0 0 86 4 243
2011 SC-04 29 56 8 5 2 0 0 85 8 57
2011 SC-05 47 35 9 4 4 0 0 83 9 46
2008 SC 50 38 7 4 1 1 0 88 5 445
2008 SC-01 52 44 5 0 0 0 0 95 0 24
2008 SC-02 52 37 9 1 0 1 0 90 1 95
2008 SC-03 51 35 6 6 1 1 0 88 6 191
2008 SC-04 34 55 5 3 3 0 0 89 6 48
2008 SC-05 51 33 13 0 3 0 0 84 3 34
2008 SC-06 57 21 11 0 11 0 0 79 11 10
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 40 36 8 8 7 0 0 76 16 451
2017 SC-01 39 26 18 12 4 0 0 66 17 23
2017 SC-02 32 41 10 10 8 0 0 73 18 64
2017 SC-03 43 32 8 7 9 0 0 75 16 205
2017 SC-04 37 46 7 5 5 0 0 83 10 40
2017 SC-05 38 38 6 9 8 0 2 77 17 64

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 38 33 13 8 8 0 0 71 16 450
2017 SC-01 44 30 0 18 9 0 0 74 26 23
2017 SC-02 32 30 16 10 13 0 0 62 23 64
2017 SC-03 44 29 13 7 7 0 0 73 14 204
2017 SC-04 30 43 17 5 5 0 0 73 10 40
2017 SC-05 31 40 9 8 11 0 0 72 19 64

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 19 38 14 14 14 0 0 57 28 450
2017 SC-01 35 34 0 22 9 0 0 69 31 23
2017 SC-02 11 41 16 10 21 2 0 53 31 64
2017 SC-03 22 36 16 13 12 0 0 59 26 205
2017 SC-04 13 43 13 10 21 0 0 56 31 40
2017 SC-05 14 36 17 14 19 0 0 50 33 64

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 12 29 25 14 16 3 1 43 32 449
2017 SC-01 26 31 9 18 13 4 0 59 32 23
2017 SC-02 6 21 29 18 21 3 2 28 41 63
2017 SC-03 11 31 26 14 15 1 1 44 30 204
2017 SC-04 13 32 23 5 18 8 0 49 26 40
2017 SC-05 9 31 24 15 19 2 0 41 35 64

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 6 26 46 13 8 0 0 32 21 450
2017 SC-01 4 43 39 9 4 0 0 47 13 23
2017 SC-02 5 32 47 8 8 0 0 37 16 63
2017 SC-03 8 24 46 15 7 0 0 32 22 205
2017 SC-04 11 20 45 18 7 0 0 31 25 40
2017 SC-05 0 15 51 16 17 0 0 15 33 64

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 SC 6 15 42 27 9 0 1 37 21 450
2017 SC-01 18 13 39 26 4 0 0 30 31 23
2017 SC-02 7 9 41 32 10 0 2 42 16 64
2017 SC-03 2 16 44 27 11 0 0 38 19 204
2017 SC-04 7 22 39 25 5 0 3 31 29 40
2017 SC-05 11 17 48 17 6 0 0 23 28 64
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SC 26 74 451
2017 SC-01 35 65 23
2017 SC-02 22 78 65
2017 SC-03 26 74 203
2017 SC-04 33 67 40
2017 SC-05 22 78 65
2014 SC 33 67 332
2014 SC-01 41 59 19
2014 SC-02 33 67 42
2014 SC-03 32 68 141
2014 SC-04 39 61 42
2014 SC-05 30 70 17

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 SC 54 119
2017 SC-02 63 15
2017 SC-03 49 53
2017 SC-04 42 14
2017 SC-05 64 14
2014 SC 54 112
2014 SC-02 83 12
2014 SC-03 43 44
2014 SC-04 56 19

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 SC 77 119
2017 SC-03 81 53
2014 SC 72 112
2014 SC-02 75 12
2014 SC-03 81 44
2014 SC-04 68 19

Question 15c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 SC-02 0 15
2017 SC-04 0 14
2014 SC 4 112
2014 SC-02 0 12
2014 SC-03 0 44

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 SC-02 0 15
2017 SC-04 0 14
2017 SC-05 0 14
2014 SC 0 112
2014 SC-02 0 12
2014 SC-03 0 44
2014 SC-04 0 19

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 SC 8 119
2014 SC 6 112
2014 SC-02 0 12

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic  
(%)
Total responses
2017 SC 8 119
2017 SC-03 9 53
2017 SC-04 0 14
2014 SC 7 112
2014 SC-02 0 12

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 SC-04 0 14
2017 SC-05 0 14
2014 SC 5 112
2014 SC-02 0 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 SC 15 85 450
2017 SC-02 21 79 65
2017 SC-03 15 85 203
2017 SC-04 20 80 40
2017 SC-05 11 89 65
2014 SC 11 89 330
2014 SC-03 14 86 141
2014 SC-04 15 85 42

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 SC 37 68
2017 SC-02 38 14
2017 SC-03 44 30
2014 SC 35 37
2014 SC-03 26 20

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 SC 76 68
2017 SC-03 70 30
2014 SC 85 37
2014 SC-03 84 20

Question 17c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic  
(%)
Total responses
2017 SC-02 0 14

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 SC 0 68
2017 SC-02 0 14
2017 SC-03 0 30
2014 SC 0 37
2014 SC-03 0 20

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 SC 19 68
2017 SC-03 20 30
2014 SC 17 37

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 SC 8 68