2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group MA

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 58 35 4 1 1 1 0 94 2 226
2017 MA-01 51 38 0 5 0 5 0 95 5 18
2017 MA-02 61 23 15 0 0 0 0 85 0 13
2017 MA-03 57 37 1 3 2 0 0 94 4 65
2017 MA-04 66 27 3 0 4 0 0 93 4 41
2017 MA-05 49 41 9 0 0 0 0 91 0 43
2017 MA-06 71 23 0 0 0 6 0 100 0 17
2014 MA 52 32 10 2 1 2 0 87 3 374
2014 MA-01 40 42 19 0 0 0 0 81 0 22
2014 MA-02 65 12 9 9 0 4 0 81 9 21
2014 MA-03 59 29 8 0 1 2 0 90 1 114
2014 MA-04 63 30 3 3 0 2 0 94 3 58
2014 MA-05 49 44 4 0 0 2 0 96 0 74
2014 MA-06 65 14 9 0 0 11 0 89 0 18
2014 MA-07 42 34 23 0 0 0 0 77 0 12

Question 2. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 52 37 3 5 4 0 0 88 8 226
2017 MA-01 56 38 0 0 0 5 0 100 0 18
2017 MA-02 85 8 8 0 0 0 0 92 0 13
2017 MA-03 46 40 5 5 4 0 0 86 9 64
2017 MA-04 53 41 2 0 4 0 0 94 4 42
2017 MA-05 54 35 2 7 2 0 0 88 9 43
2017 MA-06 59 23 6 12 0 0 0 82 12 17
2014 MA 49 36 8 4 3 0 0 85 7 375
2014 MA-01 45 37 14 5 0 0 0 81 5 22
2014 MA-02 74 14 4 9 0 0 0 87 9 21
2014 MA-03 50 35 8 5 1 1 0 86 6 114
2014 MA-04 55 36 3 1 5 0 0 91 6 58
2014 MA-05 48 39 8 2 3 0 0 88 5 74
2014 MA-06 68 27 5 0 0 0 0 95 0 18
2014 MA-07 43 22 9 26 0 0 0 65 26 12
2011 MA 49 37 8 3 2 0 0 87 5 372
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 64 31 5 0 0 0 0 95 0 21
2011 MA-03 49 39 8 1 2 1 0 89 3 110
2011 MA-04 59 27 6 5 3 0 0 86 8 66
2011 MA-05 37 50 8 5 0 0 0 87 5 76
2011 MA-06 49 41 7 0 4 0 0 90 4 32
2011 MA-07 58 24 14 5 0 0 0 81 5 17
2008 MA 45 40 9 3 2 1 0 86 5 350
2008 MA-02 68 20 8 0 0 4 0 92 0 25
2008 MA-03 41 44 9 4 1 1 0 86 5 97
2008 MA-04 51 37 8 2 2 0 0 88 4 54
2008 MA-05 43 44 6 3 4 0 0 87 6 76
2008 MA-06 48 36 15 0 0 0 0 85 0 35

Question 3. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 45 39 6 6 4 0 0 84 10 227
2017 MA-01 33 37 12 12 6 0 0 70 18 18
2017 MA-02 54 39 0 8 0 0 0 92 8 13
2017 MA-03 49 34 5 9 3 0 0 83 12 65
2017 MA-04 53 34 2 2 6 0 2 89 9 42
2017 MA-05 44 46 7 0 2 0 0 91 2 43
2017 MA-06 53 41 6 0 0 0 0 94 0 17
2014 MA 34 44 13 7 3 0 0 77 10 375
2014 MA-01 17 23 23 14 23 0 0 40 37 22
2014 MA-02 37 40 13 9 0 0 0 77 9 21
2014 MA-03 40 43 8 8 2 0 0 83 9 114
2014 MA-04 41 43 13 3 0 0 0 84 3 58
2014 MA-05 31 56 6 5 1 0 0 87 7 74
2014 MA-06 41 49 9 0 0 0 0 91 0 18
2014 MA-07 43 34 23 0 0 0 0 77 0 12

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 32 44 11 8 5 0 0 76 13 227
2017 MA-01 46 33 0 20 0 0 0 80 20 18
2017 MA-02 62 31 8 0 0 0 0 92 0 13
2017 MA-03 29 46 8 11 6 0 0 76 17 65
2017 MA-04 36 50 2 2 9 0 0 86 11 42
2017 MA-05 25 49 16 5 5 0 0 74 9 43
2017 MA-06 35 41 12 6 0 6 0 81 6 17

Question 5. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 54 36 6 2 2 0 0 90 4 227
2017 MA-01 67 28 5 0 0 0 0 95 0 18
2017 MA-02 77 23 0 0 0 0 0 100 0 13
2017 MA-03 54 37 3 2 3 2 0 92 5 65
2017 MA-04 58 29 4 2 4 0 2 89 7 42
2017 MA-05 54 37 9 0 0 0 0 91 0 43
2017 MA-06 47 47 0 6 0 0 0 94 6 17
2014 MA 49 32 9 5 3 1 0 83 8 374
2014 MA-01 45 28 9 13 5 0 0 73 18 22
2014 MA-02 56 21 13 5 0 4 0 81 5 21
2014 MA-03 48 35 8 4 3 1 1 85 7 113
2014 MA-04 64 22 4 3 5 3 0 88 8 58
2014 MA-05 53 31 8 5 1 1 0 85 7 74
2014 MA-06 76 14 9 0 0 0 0 91 0 18
2014 MA-07 50 23 13 14 0 0 0 74 14 12
2011 MA 55 33 6 3 1 0 2 90 4 375
2011 MA-01 49 51 0 0 0 0 0 100 0 10
2011 MA-02 57 34 9 0 0 0 0 91 0 22
2011 MA-03 63 26 5 2 0 0 4 93 2 110
2011 MA-04 56 32 5 4 2 0 1 90 5 66
2011 MA-05 55 36 6 1 0 0 1 92 1 78
2011 MA-06 43 30 10 11 3 0 3 76 14 32
2011 MA-07 53 29 6 7 0 0 5 86 8 17

Question 6. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 44 39 8 6 2 0 0 84 9 227
2017 MA-01 44 45 12 0 0 0 0 88 0 18
2017 MA-02 77 15 0 8 0 0 0 92 8 13
2017 MA-03 40 40 11 5 4 0 0 80 9 65
2017 MA-04 50 34 5 9 2 0 0 85 10 42
2017 MA-05 44 44 5 7 0 0 0 88 7 43
2017 MA-06 59 30 6 6 0 0 0 88 6 17
2014 MA 36 40 10 8 4 1 0 77 12 375
2014 MA-01 26 37 14 19 5 0 0 63 23 22
2014 MA-02 53 25 12 9 0 0 0 79 9 21
2014 MA-03 38 45 9 4 1 2 1 86 5 114
2014 MA-04 34 48 4 5 6 2 1 84 12 58
2014 MA-05 45 42 7 3 3 0 0 86 7 74
2014 MA-06 40 41 19 0 0 0 0 81 0 18
2014 MA-07 36 14 23 13 14 0 0 50 26 12
2011 MA 43 40 10 4 3 0 0 83 7 373
2011 MA-01 29 61 10 0 0 0 0 90 0 10
2011 MA-02 56 24 10 0 4 5 0 85 5 22
2011 MA-03 44 46 5 3 2 0 0 90 5 110
2011 MA-04 55 29 7 7 1 0 0 84 9 66
2011 MA-05 34 46 9 7 4 0 0 80 10 76
2011 MA-06 34 46 13 3 4 0 0 80 7 32
2011 MA-07 53 28 14 5 0 0 0 81 5 17
2008 MA 49 38 8 3 3 0 0 87 5 350
2008 MA-02 60 32 4 4 0 0 0 92 4 25
2008 MA-03 46 41 13 0 0 0 0 87 0 97
2008 MA-04 57 33 3 5 2 0 0 90 7 54
2008 MA-05 55 36 4 0 5 0 0 91 5 76
2008 MA-06 49 38 8 5 0 0 0 87 5 35

Question 7. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 45 45 5 4 1 0 0 90 6 226
2017 MA-01 44 50 0 6 0 0 0 94 6 18
2017 MA-02 77 23 0 0 0 0 0 100 0 13
2017 MA-03 34 50 8 6 2 0 0 84 8 64
2017 MA-04 55 39 2 2 2 0 0 93 5 42
2017 MA-05 44 49 5 2 0 0 0 93 2 43
2017 MA-06 59 30 6 6 0 0 0 88 6 17
2014 MA 44 43 7 5 2 0 0 87 6 375
2014 MA-01 49 42 4 5 0 0 0 91 5 22
2014 MA-02 74 22 0 4 0 0 0 96 4 21
2014 MA-03 33 48 13 7 0 0 0 81 7 114
2014 MA-04 37 48 3 7 5 0 0 85 12 58
2014 MA-05 55 37 5 3 0 0 0 92 3 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 48 38 0 0 14 0 0 86 14 12
2011 MA 47 43 7 3 1 0 0 90 4 375
2011 MA-01 20 80 0 0 0 0 0 100 0 10
2011 MA-02 58 28 10 4 0 0 0 85 4 22
2011 MA-03 41 47 9 2 2 0 0 87 4 110
2011 MA-04 46 45 8 0 0 0 0 92 0 66
2011 MA-05 46 44 5 2 2 0 0 90 5 78
2011 MA-06 59 31 3 8 0 0 0 89 8 32
2011 MA-07 66 27 7 0 0 0 0 93 0 17
2008 MA 43 44 7 5 2 0 0 86 6 349
2008 MA-02 33 54 4 4 4 0 0 88 8 24
2008 MA-03 33 51 8 5 2 1 0 85 7 97
2008 MA-04 57 31 8 4 0 0 0 88 4 54
2008 MA-05 42 44 9 3 3 0 0 86 5 76
2008 MA-06 58 36 5 0 0 0 0 95 0 35
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 63 27 3 5 2 0 0 90 7 227
2017 MA-01 72 18 0 10 0 0 0 90 10 18
2017 MA-02 69 31 0 0 0 0 0 100 0 13
2017 MA-03 64 23 2 7 3 0 2 88 10 65
2017 MA-04 65 28 0 2 4 0 0 93 7 42
2017 MA-05 63 32 0 5 0 0 0 95 5 43
2017 MA-06 53 41 6 0 0 0 0 94 0 17

Question 9. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 65 21 7 4 1 0 0 87 5 227
2017 MA-01 68 15 12 5 0 0 0 83 5 18
2017 MA-02 85 15 0 0 0 0 0 100 0 13
2017 MA-03 66 21 4 5 2 0 2 89 6 65
2017 MA-04 72 14 7 5 2 0 0 86 7 42
2017 MA-05 61 32 5 2 0 0 0 93 2 43
2017 MA-06 59 24 12 0 0 6 0 88 0 17

Question 10. I would describe my workplace as being psychologically healthy.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 41 40 8 7 3 0 0 81 10 227
2017 MA-01 30 44 17 10 0 0 0 73 10 18
2017 MA-02 69 31 0 0 0 0 0 100 0 13
2017 MA-03 42 42 8 4 4 0 0 84 9 65
2017 MA-04 48 38 7 5 2 0 0 86 7 42
2017 MA-05 35 46 9 7 2 0 0 81 9 43
2017 MA-06 47 35 0 18 0 0 0 82 18 17

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 41 39 11 7 1 0 0 80 9 227
2017 MA-01 45 33 17 5 0 0 0 78 5 18
2017 MA-02 61 39 0 0 0 0 0 100 0 13
2017 MA-03 34 49 5 9 2 2 0 85 11 65
2017 MA-04 53 29 7 7 4 0 0 82 10 42
2017 MA-05 40 39 14 7 0 0 0 79 7 43
2017 MA-06 35 47 18 0 0 0 0 82 0 17

Question 12. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 5 29 47 13 6 0 0 34 19 225
2017 MA-01 12 35 37 12 5 0 0 46 17 18
2017 MA-02 8 46 46 0 0 0 0 54 0 13
2017 MA-03 3 35 49 6 8 0 0 37 14 64
2017 MA-04 5 38 48 5 2 2 0 44 8 42
2017 MA-05 5 9 51 33 2 0 0 14 35 43
2017 MA-06 12 12 47 18 12 0 0 23 30 17

Question 13. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 MA 3 14 44 26 11 0 0 38 18 224
2017 MA-01 0 26 51 17 6 0 0 23 26 18
2017 MA-02 8 8 16 46 23 0 0 69 15 13
2017 MA-03 0 14 46 33 8 0 0 40 14 64
2017 MA-04 2 7 40 26 24 0 0 50 9 42
2017 MA-05 2 22 52 19 5 0 0 24 24 42
2017 MA-06 12 12 29 23 23 0 0 47 24 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 MA 9 91 225
2017 MA-03 11 89 64
2014 MA 10 90 375
2014 MA-03 10 90 114

Question 15a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 MA 56 20
2014 MA 46 32
2014 MA-03 66 10

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic  
(%)
Total responses
2017 MA 61 20
2014 MA 64 32
2014 MA-03 50 10

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 MA 0 20
2014 MA-03 0 10

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 MA 0 20
2014 MA-03 0 10

Question 15g. From whom did you experience harassment on the job? Other

Survey year Demographic  
(%)
Total responses
2017 MA 0 20
2014 MA-03 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 MA 5 95 227
2017 MA-02 0 100 13
2017 MA-03 9 91 65
2017 MA-06 0 100 17
2014 MA 4 96 374
2014 MA-06 0 100 18

Question 17a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic  
(%)
Total responses
2017 MA 37 13

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic  
(%)
Total responses
2017 MA 0 13
2014 MA 0 13

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic  
(%)
Total responses
2017 MA 0 13
2014 MA 0 13

Question 17g. From whom did you experience discrimination on the job? Other

Survey year Demographic  
(%)
Total responses
2017 MA 0 13