2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CR

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 47 33 9 5 3 2 0 82 8 9515
2017 CR-01 50 17 26 0 3 4 0 70 3 22
2017 CR-02 50 37 2 3 0 8 0 94 3 36
2017 CR-03 51 34 7 4 4 1 0 85 7 1080
2017 CR-04 47 33 9 4 3 2 0 82 8 4944
2017 CR-05 46 34 10 5 3 3 0 82 8 2518
2017 CR-06 40 36 20 0 4 0 0 75 4 20
2014 CR 42 33 14 4 3 4 1 79 7 15038
2014 CR-01 46 23 13 0 0 12 7 84 0 15
2014 CR-02 55 33 3 2 1 6 0 93 4 86
2014 CR-03 46 31 12 4 3 3 1 81 7 2167
2014 CR-04 41 33 14 4 3 4 1 78 7 8764
2014 CR-05 40 35 13 4 2 4 1 80 6 3877
2014 CR-06 34 54 12 0 0 0 0 88 0 30

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 44 35 8 8 5 0 0 79 13 9504
2017 CR-01 58 20 8 14 0 0 0 78 14 22
2017 CR-02 55 40 5 0 0 0 0 95 0 36
2017 CR-03 50 33 7 6 5 0 0 83 11 1077
2017 CR-04 43 35 9 7 5 0 0 79 12 4944
2017 CR-05 44 36 7 9 4 0 0 80 13 2509
2017 CR-06 34 44 0 17 4 0 0 79 21 20
2014 CR 46 36 10 5 3 0 0 82 8 15025
2014 CR-01 41 41 0 11 0 0 7 88 12 15
2014 CR-02 57 31 8 2 0 1 0 89 2 84
2014 CR-03 50 32 9 4 4 1 0 82 9 2166
2014 CR-04 45 36 11 5 3 0 0 81 8 8755
2014 CR-05 45 38 9 5 3 0 0 83 7 3877
2014 CR-06 51 40 9 0 0 0 0 91 0 30
2011 CR 41 37 11 6 5 1 0 78 10 18829
2011 CR-01 49 41 6 0 2 0 2 92 2 62
2011 CR-02 50 36 5 3 4 1 0 87 8 92
2011 CR-03 42 35 11 6 6 1 0 77 12 2592
2011 CR-04 41 37 11 6 5 1 0 78 10 10993
2011 CR-05 41 37 11 6 4 1 0 79 10 4975
2011 CR-06 33 46 9 5 7 0 0 79 12 53
2008 CR 39 38 11 7 5 0 0 77 12 17768
2008 CR-01 52 33 9 5 0 0 0 85 5 21
2008 CR-02 57 27 8 5 3 0 0 84 8 74
2008 CR-03 38 37 12 7 5 1 0 75 13 2894
2008 CR-04 40 38 11 6 5 0 0 78 11 10618
2008 CR-05 37 40 11 7 5 0 0 77 12 3912
2008 CR-06 31 45 14 5 5 0 0 77 10 58

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 36 34 15 9 7 0 0 70 15 9472
2017 CR-01 46 34 10 3 7 0 0 80 10 22
2017 CR-02 37 42 12 9 0 0 0 79 9 36
2017 CR-03 38 32 14 9 7 0 1 70 16 1073
2017 CR-04 36 34 15 9 7 0 0 70 15 4921
2017 CR-05 36 34 15 8 6 0 0 70 15 2504
2017 CR-06 29 51 10 0 9 0 0 80 9 20
2014 CR 28 37 17 10 8 0 1 65 18 15034
2014 CR-01 17 39 6 30 0 0 7 61 32 15
2014 CR-02 43 24 16 9 6 1 1 69 15 86
2014 CR-03 27 36 17 10 8 0 1 65 18 2164
2014 CR-04 29 36 17 10 7 0 1 66 18 8767
2014 CR-05 26 37 17 11 8 0 0 64 19 3874
2014 CR-06 26 41 13 16 3 0 0 67 19 30

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 28 36 15 11 8 2 0 65 19 9501
2017 CR-01 35 51 9 3 3 0 0 86 5 22
2017 CR-02 23 46 22 9 0 0 0 69 9 36
2017 CR-03 29 36 15 9 8 2 0 67 18 1074
2017 CR-04 28 36 15 11 8 1 0 65 19 4939
2017 CR-05 28 36 15 11 8 2 0 65 19 2515
2017 CR-06 34 34 22 0 9 0 0 68 9 20

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 43 32 11 7 5 1 1 76 13 9506
2017 CR-01 42 39 3 17 0 0 0 81 17 22
2017 CR-02 47 42 7 4 0 0 0 89 4 36
2017 CR-03 43 32 13 5 5 1 1 76 10 1078
2017 CR-04 44 31 11 7 5 0 1 76 12 4938
2017 CR-05 41 32 11 8 6 0 1 74 15 2513
2017 CR-06 39 34 10 12 4 0 0 74 17 20
2014 CR 39 33 13 8 5 0 1 74 13 15030
2014 CR-01 34 35 13 0 11 0 7 74 12 15
2014 CR-02 55 26 6 6 5 1 2 83 11 86
2014 CR-03 41 32 14 6 5 1 1 74 12 2167
2014 CR-04 40 33 13 8 5 0 1 74 13 8758
2014 CR-05 38 34 13 9 6 0 1 73 15 3876
2014 CR-06 43 31 15 10 0 0 0 74 10 30
2011 CR 42 33 11 7 5 1 1 77 12 18863
2011 CR-01 46 33 8 8 6 0 0 78 14 61
2011 CR-02 45 31 12 6 3 2 1 78 9 93
2011 CR-03 41 32 13 7 5 1 1 74 12 2596
2011 CR-04 43 33 11 7 5 1 1 77 12 11022
2011 CR-05 41 34 11 7 5 1 1 76 13 4975
2011 CR-06 37 41 2 9 9 0 2 79 18 54

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 35 34 13 9 8 0 0 70 17 9512
2017 CR-01 42 36 15 0 7 0 0 78 7 22
2017 CR-02 37 42 13 5 3 0 0 79 8 35
2017 CR-03 41 32 12 8 7 0 0 73 15 1075
2017 CR-04 35 35 13 9 8 0 0 70 18 4944
2017 CR-05 35 35 12 10 8 0 0 70 18 2519
2017 CR-06 29 49 6 11 4 0 0 79 15 20
2014 CR 31 36 16 9 7 0 0 68 16 15041
2014 CR-01 35 30 0 18 11 0 7 69 31 15
2014 CR-02 48 35 8 6 2 1 0 84 8 86
2014 CR-03 37 35 14 8 6 0 0 72 14 2171
2014 CR-04 30 36 16 10 7 1 0 67 17 8763
2014 CR-05 29 38 16 10 6 0 0 68 16 3877
2014 CR-06 37 33 17 9 3 0 0 70 12 30
2011 CR 31 36 16 9 6 1 0 68 16 18838
2011 CR-01 44 31 14 1 6 3 0 78 8 62
2011 CR-02 36 36 18 3 6 2 0 73 9 92
2011 CR-03 31 35 17 10 7 1 0 66 17 2587
2011 CR-04 31 36 17 9 6 1 0 67 16 11018
2011 CR-05 31 38 15 9 6 1 0 70 15 4966
2011 CR-06 26 44 11 9 10 0 0 70 19 53
2008 CR 34 38 13 9 6 0 0 72 15 17796
2008 CR-01 42 38 9 11 0 0 0 80 11 21
2008 CR-02 48 31 16 0 5 0 0 79 5 75
2008 CR-03 33 36 14 9 7 0 0 69 16 2901
2008 CR-04 34 38 13 9 5 0 0 72 15 10634
2008 CR-05 32 39 14 10 5 0 0 71 14 3915
2008 CR-06 30 44 15 8 4 0 0 73 12 57

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 45 36 9 6 4 0 0 81 10 9512
2017 CR-01 65 27 6 0 3 0 0 91 3 22
2017 CR-02 56 38 4 0 3 0 0 93 3 36
2017 CR-03 49 34 8 5 3 0 0 83 9 1073
2017 CR-04 44 36 9 6 5 0 0 80 11 4946
2017 CR-05 43 37 10 6 4 0 0 80 10 2517
2017 CR-06 44 31 15 0 9 0 0 75 9 20
2014 CR 41 38 12 6 4 0 0 78 10 15023
2014 CR-01 53 23 6 0 11 0 7 81 12 15
2014 CR-02 62 27 5 2 4 0 0 89 6 85
2014 CR-03 46 35 10 4 4 0 0 81 8 2164
2014 CR-04 40 38 12 6 4 0 0 78 10 8757
2014 CR-05 39 39 11 6 4 0 0 78 10 3874
2014 CR-06 37 40 23 0 0 0 0 77 0 30
2011 CR 41 39 10 6 4 0 0 80 10 18876
2011 CR-01 49 36 8 6 2 0 0 84 7 61
2011 CR-02 43 42 7 5 1 2 0 87 6 93
2011 CR-03 43 35 11 6 5 0 0 78 11 2598
2011 CR-04 40 40 11 6 4 0 0 79 10 11026
2011 CR-05 42 40 9 6 3 0 0 82 9 4981
2011 CR-06 44 44 1 3 7 0 0 88 10 54
2008 CR 41 40 9 6 4 0 0 81 10 17794
2008 CR-01 39 47 14 0 0 0 0 86 0 22
2008 CR-02 58 28 8 4 1 0 0 86 5 75
2008 CR-03 39 38 11 7 5 0 0 77 12 2897
2008 CR-04 41 40 9 6 4 0 0 81 10 10634
2008 CR-05 41 41 8 7 3 0 0 82 9 3916
2008 CR-06 37 48 2 11 2 0 0 85 13 57
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 55 25 7 6 6 0 0 80 13 9523
2017 CR-01 60 27 6 0 7 0 0 87 7 22
2017 CR-02 57 31 8 3 2 0 0 88 4 36
2017 CR-03 57 24 6 7 5 0 0 82 12 1081
2017 CR-04 56 25 7 6 7 0 0 80 13 4949
2017 CR-05 53 27 7 7 6 0 0 80 13 2519
2017 CR-06 39 29 6 15 10 0 0 69 25 20

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 54 25 9 5 6 1 0 80 11 9497
2017 CR-01 56 26 13 0 4 0 0 82 4 22
2017 CR-02 68 18 13 2 0 0 0 86 2 36
2017 CR-03 55 25 9 4 5 1 0 81 10 1074
2017 CR-04 55 24 9 5 6 1 0 80 11 4939
2017 CR-05 53 26 9 6 6 1 0 80 11 2508
2017 CR-06 39 20 15 15 10 0 0 59 25 20

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 31 13 12 10 0 0 65 22 9502
2017 CR-01 55 29 16 0 0 0 0 84 0 22
2017 CR-02 42 36 14 4 0 4 0 81 5 36
2017 CR-03 37 33 12 9 9 1 0 70 18 1078
2017 CR-04 33 32 13 12 10 0 0 65 22 4936
2017 CR-05 32 30 13 14 11 0 0 62 25 2514
2017 CR-06 25 44 0 16 15 0 0 69 31 20

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 33 33 18 8 6 1 0 67 15 9496
2017 CR-01 47 31 19 0 3 0 0 78 3 22
2017 CR-02 36 49 11 2 0 3 0 87 2 36
2017 CR-03 33 34 19 7 5 2 0 68 12 1077
2017 CR-04 33 33 18 9 6 1 0 67 15 4937
2017 CR-05 32 34 18 8 6 1 0 67 15 2514
2017 CR-06 29 41 15 4 11 0 0 70 15 20

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 10 27 40 15 8 0 0 37 22 9407
2017 CR-01 10 22 59 4 0 0 4 34 5 22
2017 CR-02 14 39 40 6 2 0 0 53 7 36
2017 CR-03 15 33 36 10 5 1 1 48 16 1068
2017 CR-04 10 27 41 14 7 0 0 37 22 4886
2017 CR-05 7 26 40 17 9 0 0 33 26 2502
2017 CR-06 0 21 51 10 17 0 0 21 28 19

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CR 9 17 39 23 12 0 1 35 26 9399
2017 CR-01 0 5 59 23 13 0 0 36 5 21
2017 CR-02 5 0 53 28 11 0 3 40 5 35
2017 CR-03 7 12 37 25 17 1 1 43 20 1063
2017 CR-04 8 17 39 23 12 0 1 35 25 4887
2017 CR-05 10 18 40 21 10 0 0 32 29 2493
2017 CR-06 11 21 44 10 15 0 0 25 31 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 22 78 9408
2017 CR-02 30 70 34
2017 CR-03 22 78 1071
2017 CR-04 22 78 4888
2017 CR-05 22 78 2493
2014 CR 21 79 15016
2014 CR-02 12 88 86
2014 CR-03 18 82 2165
2014 CR-04 21 79 8748
2014 CR-05 20 80 3874
2014 CR-06 20 80 30

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CR 59 2097
2017 CR-03 67 233
2017 CR-04 58 1093
2017 CR-05 57 541
2014 CR 61 3077
2014 CR-02 52 11
2014 CR-03 68 393
2014 CR-04 59 1877
2014 CR-05 62 757

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CR 59 2097
2017 CR-03 52 233
2017 CR-04 61 1093
2017 CR-05 60 541
2014 CR 59 3077
2014 CR-02 65 11
2014 CR-03 56 393
2014 CR-04 60 1877
2014 CR-05 56 757

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CR 3 2097
2017 CR-03 3 233
2017 CR-04 1 1093
2017 CR-05 4 541
2014 CR 2 3077
2014 CR-03 3 393
2014 CR-04 2 1877
2014 CR-05 3 757

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CR 1 2097
2017 CR-04 1 1093
2017 CR-05 1 541
2014 CR 1 3077
2014 CR-04 1 1877

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CR 5 2097
2017 CR-03 5 233
2017 CR-04 6 1093
2017 CR-05 5 541
2014 CR 5 3077
2014 CR-03 5 393
2014 CR-04 5 1877
2014 CR-05 4 757

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CR 7 2097
2017 CR-03 4 233
2017 CR-04 6 1093
2017 CR-05 12 541
2014 CR 6 3077
2014 CR-02 0 11
2014 CR-03 5 393
2014 CR-04 5 1877
2014 CR-05 8 757

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CR 3 2097
2017 CR-03 4 233
2017 CR-04 3 1093
2017 CR-05 3 541
2014 CR 4 3077
2014 CR-02 0 11
2014 CR-03 4 393
2014 CR-04 4 1877
2014 CR-05 4 757
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CR 12 88 9481
2017 CR-03 12 88 1075
2017 CR-04 12 88 4930
2017 CR-05 11 89 2511
2014 CR 9 91 15022
2014 CR-02 6 94 86
2014 CR-03 9 91 2165
2014 CR-04 9 91 8755
2014 CR-05 7 93 3873

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CR 39 1110
2017 CR-03 42 123
2017 CR-04 40 588
2017 CR-05 36 279
2014 CR 42 1309
2014 CR-03 39 186
2014 CR-04 43 821
2014 CR-05 43 280

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CR 76 1110
2017 CR-03 75 123
2017 CR-04 79 588
2017 CR-05 77 279
2014 CR 78 1309
2014 CR-03 78 186
2014 CR-04 77 821
2014 CR-05 80 280

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CR 2 1110
2017 CR-04 1 588
2017 CR-05 3 279
2014 CR 2 1309
2014 CR-03 3 186
2014 CR-04 2 821
2014 CR-05 2 280

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CR 1 1110
2017 CR-03 0 123
2014 CR-03 0 186
2014 CR-05 0 280

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CR 7 1110
2017 CR-03 9 123
2017 CR-04 6 588
2017 CR-05 7 279
2014 CR 7 1309
2014 CR-03 11 186
2014 CR-04 7 821
2014 CR-05 6 280

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CR 8 1110
2017 CR-03 9 123
2017 CR-04 5 588
2017 CR-05 11 279
2014 CR 6 1309
2014 CR-03 7 186
2014 CR-04 5 821
2014 CR-05 6 280

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CR 9 1110
2017 CR-03 12 123
2017 CR-04 8 588
2017 CR-05 8 279
2014 CR 7 1309
2014 CR-03 9 186
2014 CR-04 9 821
2014 CR-05 3 280