2017 Public Service Employee Annual Survey Results for the Public Service by Question 20 and 21. Please indicate your occupational group and level. Occupational Group CO

The results of the 2017 Public Service Employee Annual Survey (PSEAS) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Survey Themes

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My Workplace

Question 1. My department or agency implements activities and practices that support a diverse workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 40 38 10 6 4 3 0 80 10 1534
2017 CO-01 47 34 7 4 4 3 0 83 9 221
2017 CO-02 39 37 10 7 3 4 0 79 10 786
2017 CO-03 37 43 11 5 2 2 0 81 7 374
2017 CO-04 43 40 10 0 4 3 0 86 4 30
2014 CO 38 35 15 4 3 5 1 77 7 2320
2014 CO-01 40 33 13 5 3 5 0 77 9 379
2014 CO-02 36 33 17 4 3 6 0 74 8 1285
2014 CO-03 38 40 13 3 2 4 0 81 5 537
2014 CO-04 50 33 13 2 3 0 0 82 5 56

Question 2. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 40 9 8 7 0 0 77 15 1529
2017 CO-01 50 32 6 9 4 0 0 81 13 219
2017 CO-02 34 40 10 9 7 0 0 75 16 782
2017 CO-03 33 46 8 6 7 0 0 79 13 376
2017 CO-04 54 32 7 3 4 0 0 86 7 30
2014 CO 39 38 12 7 4 0 0 78 11 2322
2014 CO-01 37 40 11 8 3 0 0 78 11 379
2014 CO-02 38 37 13 7 4 1 0 76 12 1286
2014 CO-03 44 38 10 5 3 0 0 82 8 538
2014 CO-04 52 32 9 2 5 0 0 84 7 56
2011 CO 37 39 13 7 4 0 0 76 11 2620
2011 CO-01 46 34 9 7 3 0 0 80 10 398
2011 CO-02 34 40 14 8 4 0 0 74 11 1423
2011 CO-03 35 42 12 6 5 0 0 78 10 679
2011 CO-04 47 33 12 1 6 0 1 80 8 77
2008 CO 32 39 14 9 5 0 0 71 15 2309
2008 CO-01 38 35 14 10 3 0 0 73 13 354
2008 CO-02 30 42 13 9 6 0 0 72 15 1235
2008 CO-03 33 38 14 9 5 1 0 72 14 595
2008 CO-04 30 45 7 8 8 0 1 77 16 69

Question 3. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 30 36 12 13 9 0 0 66 22 1534
2017 CO-01 42 31 9 12 5 0 0 74 17 221
2017 CO-02 26 36 13 16 9 0 0 62 25 784
2017 CO-03 29 38 11 11 10 0 0 67 21 376
2017 CO-04 61 18 10 4 7 0 0 79 10 30
2014 CO 23 35 15 16 11 0 0 58 27 2321
2014 CO-01 23 33 15 16 12 0 0 56 29 379
2014 CO-02 21 33 17 17 11 0 0 54 28 1284
2014 CO-03 27 39 10 16 8 0 0 66 23 539
2014 CO-04 38 32 7 9 14 0 0 70 22 56

Question 4. I believe I would be supported if I proposed a new idea, even though it might not work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 21 37 15 15 11 1 0 58 26 1529
2017 CO-01 30 31 14 13 9 2 0 63 23 220
2017 CO-02 18 35 16 17 12 2 0 54 30 783
2017 CO-03 21 43 12 13 10 1 0 65 23 374
2017 CO-04 42 31 16 7 4 0 0 73 10 30

Question 5. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 41 34 9 9 6 0 0 76 15 1535
2017 CO-01 49 30 7 7 7 0 0 80 13 221
2017 CO-02 40 34 9 10 6 0 0 75 16 785
2017 CO-03 40 36 10 7 7 0 0 76 14 376
2017 CO-04 39 35 9 10 7 0 0 74 17 30
2014 CO 37 34 12 10 7 0 0 71 17 2322
2014 CO-01 35 38 11 10 6 0 0 74 16 379
2014 CO-02 39 32 12 10 7 0 0 71 17 1285
2014 CO-03 34 36 11 12 7 0 0 70 19 539
2014 CO-04 31 34 18 11 7 0 0 65 18 56
2011 CO 40 37 9 9 4 0 0 78 13 2621
2011 CO-01 48 34 8 6 3 1 0 84 8 398
2011 CO-02 39 37 9 9 4 0 0 77 14 1425
2011 CO-03 39 38 10 9 4 0 1 77 13 680
2011 CO-04 36 36 9 10 9 0 0 72 19 75

Question 6. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 30 37 13 11 8 0 0 67 19 1531
2017 CO-01 39 31 11 9 9 0 0 71 18 221
2017 CO-02 28 38 14 12 8 0 0 67 20 782
2017 CO-03 29 41 12 10 8 0 0 70 18 375
2017 CO-04 48 29 10 9 4 0 0 77 13 30
2014 CO 24 39 17 12 8 0 0 63 20 2322
2014 CO-01 25 37 16 12 9 0 0 62 21 379
2014 CO-02 22 40 16 13 9 0 0 62 22 1285
2014 CO-03 27 39 18 11 5 0 0 66 16 539
2014 CO-04 25 42 19 9 5 0 0 67 14 56
2011 CO 26 39 16 12 6 0 0 65 19 2621
2011 CO-01 34 39 13 10 4 0 0 73 14 399
2011 CO-02 23 39 18 13 6 0 0 63 19 1422
2011 CO-03 24 40 15 13 7 0 0 65 20 681
2011 CO-04 31 38 17 8 5 1 0 70 13 76
2008 CO 26 39 15 13 7 0 0 65 20 2311
2008 CO-01 30 37 14 14 6 0 0 67 19 354
2008 CO-02 24 41 15 13 6 0 0 65 20 1236
2008 CO-03 28 37 16 14 6 0 0 64 20 597
2008 CO-04 33 39 7 10 10 0 0 73 20 70

Question 7. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 37 41 11 7 4 0 0 79 11 1533
2017 CO-01 45 34 11 6 3 0 0 80 9 221
2017 CO-02 37 41 11 7 4 0 0 77 11 784
2017 CO-03 35 46 8 7 4 0 0 81 11 376
2017 CO-04 60 20 7 6 7 0 0 80 13 29
2014 CO 34 41 13 8 4 0 0 75 12 2323
2014 CO-01 35 38 13 9 5 0 0 73 14 379
2014 CO-02 31 42 14 7 5 0 0 74 12 1286
2014 CO-03 38 41 11 8 2 0 0 79 10 539
2014 CO-04 45 33 18 3 2 0 0 77 5 56
2011 CO 38 44 10 6 2 0 0 82 8 2623
2011 CO-01 39 42 11 5 3 0 0 81 8 397
2011 CO-02 37 45 9 6 3 0 0 82 8 1426
2011 CO-03 40 43 10 6 1 0 0 83 7 681
2011 CO-04 41 36 13 6 3 0 1 78 9 76
2008 CO 39 43 8 7 3 0 0 82 9 2310
2008 CO-01 36 43 9 8 4 0 0 79 12 355
2008 CO-02 39 44 8 7 2 0 0 83 9 1232
2008 CO-03 39 43 9 6 3 0 0 82 9 598
2008 CO-04 45 41 7 6 2 0 0 85 7 70
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Workplace Well-Being

Question 8. My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 54 27 6 7 6 0 0 81 13 1532
2017 CO-01 58 25 5 7 5 0 0 83 12 221
2017 CO-02 53 27 7 7 6 0 0 80 13 786
2017 CO-03 54 28 5 6 6 0 0 83 12 373
2017 CO-04 63 14 10 6 7 0 0 77 13 29

Question 9. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 54 27 8 5 5 0 0 82 11 1531
2017 CO-01 56 26 7 6 5 0 0 82 11 221
2017 CO-02 53 27 9 5 5 1 0 81 10 785
2017 CO-03 57 28 5 5 5 0 0 85 10 374
2017 CO-04 63 20 7 3 7 0 0 83 10 29

Question 10. I would describe my workplace as being psychologically healthy.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 28 33 13 12 13 0 0 61 25 1530
2017 CO-01 38 29 11 9 12 0 0 67 21 221
2017 CO-02 26 31 15 14 13 1 0 58 27 784
2017 CO-03 27 39 11 10 12 0 0 67 22 374
2017 CO-04 37 23 13 10 17 0 0 59 27 29

Question 11. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 30 37 16 9 5 2 0 69 15 1531
2017 CO-01 33 41 12 11 4 0 0 74 15 221
2017 CO-02 29 34 17 11 6 2 0 66 17 784
2017 CO-03 32 41 16 6 4 1 0 73 11 374
2017 CO-04 40 30 13 6 11 0 0 70 17 29

Question 12. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 3 18 46 23 10 0 0 21 33 1513
2017 CO-01 6 30 44 14 5 0 0 37 19 221
2017 CO-02 2 17 48 24 9 0 0 19 33 776
2017 CO-03 2 15 45 26 11 0 0 17 37 368
2017 CO-04 0 14 40 29 16 0 0 14 46 29

Question 13. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CO 8 23 43 19 7 0 0 26 31 1517
2017 CO-01 4 18 40 27 12 0 0 38 21 218
2017 CO-02 8 22 45 18 6 0 0 24 31 777
2017 CO-03 9 26 42 18 5 0 0 23 35 370
2017 CO-04 16 19 43 16 6 0 0 22 35 30
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 14. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 24 76 1520
2017 CO-01 20 80 221
2017 CO-02 25 75 780
2017 CO-03 18 82 371
2017 CO-04 22 78 30
2014 CO 19 81 2318
2014 CO-01 21 79 378
2014 CO-02 19 81 1284
2014 CO-03 16 84 538
2014 CO-04 23 77 55

Question 15a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CO 41 361
2017 CO-01 60 45
2017 CO-02 40 197
2017 CO-03 39 66
2014 CO 45 420
2014 CO-01 53 76
2014 CO-02 44 234
2014 CO-03 41 88

Question 15b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CO 68 361
2017 CO-01 66 45
2017 CO-02 69 197
2017 CO-03 69 66
2014 CO 70 420
2014 CO-01 71 76
2014 CO-02 70 234
2014 CO-03 66 88
2014 CO-04 76 12

Question 15c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CO 5 361
2017 CO-03 12 66
2014 CO 4 420
2014 CO-02 3 234
2014 CO-03 12 88
2014 CO-04 0 12

Question 15d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CO 2 361
2017 CO-01 11 45
2017 CO-03 0 66
2014 CO 6 420
2014 CO-01 16 76
2014 CO-02 4 234
2014 CO-03 0 88
2014 CO-04 0 12

Question 15e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CO 4 361
2017 CO-02 5 197
2014 CO 3 420
2014 CO-01 10 76
2014 CO-04 0 12

Question 15f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CO 14 361
2017 CO-02 17 197
2017 CO-03 9 66
2014 CO 8 420
2014 CO-01 7 76
2014 CO-02 9 234
2014 CO-03 9 88
2014 CO-04 0 12

Question 15g. From whom did you experience harassment on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CO 2 361
2017 CO-01 0 45
2017 CO-02 3 197
2014 CO 3 420
2014 CO-03 6 88
2014 CO-04 0 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 16. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 CO 12 88 1523
2017 CO-01 10 90 218
2017 CO-02 13 87 782
2017 CO-03 8 92 374
2014 CO 9 91 2321
2014 CO-01 10 90 379
2014 CO-02 9 91 1285
2014 CO-03 6 94 538

Question 17a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic  
(%)		 Total responses
2017 CO 30 178
2017 CO-01 25 22
2017 CO-02 34 102
2017 CO-03 26 29
2014 CO 30 193
2014 CO-01 33 35
2014 CO-02 34 114
2014 CO-03 23 34

Question 17b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic  
(%)		 Total responses
2017 CO 88 178
2017 CO-02 86 102
2014 CO 80 193
2014 CO-01 80 35
2014 CO-02 82 114
2014 CO-03 85 34

Question 17c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic  
(%)		 Total responses
2017 CO 4 178
2017 CO-02 5 102
2017 CO-03 0 29
2014 CO-01 0 35
2014 CO-03 0 34

Question 17d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic  
(%)		 Total responses
2017 CO-03 0 29
2014 CO 6 193
2014 CO-03 0 34

Question 17e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic  
(%)		 Total responses
2017 CO 7 178
2017 CO-02 10 102
2017 CO-03 0 29
2014 CO 5 193
2014 CO-03 0 34

Question 17f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic  
(%)		 Total responses
2017 CO 6 178
2017 CO-02 7 102
2014 CO 8 193
2014 CO-02 6 114

Question 17g. From whom did you experience discrimination on the job? Other
Survey year Demographic  
(%)		 Total responses
2017 CO 5 178
2017 CO-02 5 102
2014 CO 9 193
2014 CO-02 7 114